{"jobs":[{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7814842?gh_jid=7814842","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3412510,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7814842,"updated_at":"2026-05-28T09:22:40-04:00","requisition_id":"JR103074","title":"Account Development Executive","company_name":"Justworks","first_published":"2026-04-15T18:45:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a consultative seller at heart with a passion for helping customers realize the full value of their partnership with Justworks. You thrive in a highly cross-functional role where you collaborate with Customer Success, Support, and product Specialists to deliver seamless and strategic post-sale experiences. You strive to build customer relationships by understanding their needs and what is vital to their business, as well as deeply understand Justworks’ goals surrounding revenue growth and product adoption. You’re comfortable owning a sales process end-to-end and are energized by both revenue impact and customer success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Development Executive, you are highly organized, process-oriented, and thrive in a fast-paced environment where accuracy, follow-through, and attention to detail matter. You’re a strong communicator who can simplify complex products and processes for customers and stakeholders alike. You’re excited to grow within a dynamic team focused on upselling and cross-selling across our customer base, and you’re motivated by the opportunity to help shape a growing function at Justworks.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end sales cycle for post-sale upsell and cross-sell opportunities (e.g., PEO Basic to Plus, International, Payroll to PEO), from customer discovery to quoting, proposal, and contracting to ultimately drive revenue expansion.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for product-specific upsell motions, working in partnership with CSMs, Support, and Customer Retention as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI enabled tooling and prospecting systems to reach customers at the right time, in the right way, with the right message to drive revenue expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product Specialists to deliver expert-backed, consultative sales experiences, bringing them in as needed to support quoting strategy and customer education.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure a seamless handoff to onboarding and support teams, managing expectations with clarity and care throughout the customer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use tools like Salesforce, Salesloft, and internal quoting systems to manage pipeline, document activities, and maintain data accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with internal teams to refine and improve SOPs, surface process improvements, and build scalable ways to grow post-sale revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet or exceed sales quotas tied to upsell and cross-sell revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as needed based on department and/or organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Account Development Executive, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Focus\u0026lt;/strong\u0026gt; - Build strong customer relationships and deliver customer-centric solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Plans and Aligns\u0026lt;/strong\u0026gt; - Breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Acumen \u0026lt;/strong\u0026gt;- having a deep understanding of sales processes, strategies, and techniques to effectively identify and pursue sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven\u0026lt;/strong\u0026gt; - consistently achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 3 years\u0026#39; experience in an Account Executive or sales role with upsell responsibilities and 1 year\u0026#39;s experience managing a complete and consultative sales cycle and closing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage a sales pipeline and meet or exceed revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning end-to-end sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills with an ability to simplify complex topics for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working cross-functionally with other teams and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM tools (Salesforce preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about delivering an excellent customer experience throughout the sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A team player with a growth mindset and a desire to build within a fast-moving, evolving function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $90,000.00 - $90,000.00 in the New York City metro area, and competitive On-Target Earnings, inclusive of incentive compensation, of *$163,600.00 - $163,600.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote #LI-AM2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7819796?gh_jid=7819796","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3412510,"location":{"name":"Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7819796,"updated_at":"2026-05-28T09:23:18-04:00","requisition_id":"JR103074","title":"Account Development Executive (Miami, FL)","company_name":"Justworks","first_published":"2026-04-15T21:06:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a consultative seller at heart with a passion for helping customers realize the full value of their partnership with Justworks. You thrive in a highly cross-functional role where you collaborate with Customer Success, Support, and product Specialists to deliver seamless and strategic post-sale experiences. You strive to build customer relationships by understanding their needs and what is vital to their business, as well as deeply understand Justworks’ goals surrounding revenue growth and product adoption. You’re comfortable owning a sales process end-to-end and are energized by both revenue impact and customer success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Development Executive, you are highly organized, process-oriented, and thrive in a fast-paced environment where accuracy, follow-through, and attention to detail matter. You’re a strong communicator who can simplify complex products and processes for customers and stakeholders alike. You’re excited to grow within a dynamic team focused on upselling and cross-selling across our customer base, and you’re motivated by the opportunity to help shape a growing function at Justworks.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end sales cycle for post-sale upsell and cross-sell opportunities (e.g., PEO Basic to Plus, International, Payroll to PEO), from customer discovery to quoting, proposal, and contracting to ultimately drive revenue expansion.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for product-specific upsell motions, working in partnership with CSMs, Support, and Customer Retention as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI enabled tooling and prospecting systems to reach customers at the right time, in the right way, with the right message to drive revenue expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product Specialists to deliver expert-backed, consultative sales experiences, bringing them in as needed to support quoting strategy and customer education.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure a seamless handoff to onboarding and support teams, managing expectations with clarity and care throughout the customer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use tools like Salesforce, Salesloft, and internal quoting systems to manage pipeline, document activities, and maintain data accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with internal teams to refine and improve SOPs, surface process improvements, and build scalable ways to grow post-sale revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet or exceed sales quotas tied to upsell and cross-sell revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as needed based on department and/or organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Account Development Executive, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Focus\u0026lt;/strong\u0026gt; - Build strong customer relationships and deliver customer-centric solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Plans and Aligns\u0026lt;/strong\u0026gt; - Breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Acumen \u0026lt;/strong\u0026gt;- having a deep understanding of sales processes, strategies, and techniques to effectively identify and pursue sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven\u0026lt;/strong\u0026gt; - consistently achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 3 years\u0026#39; experience in an Account Executive or sales role with upsell responsibilities and 1 year\u0026#39;s experience managing a complete and consultative sales cycle and closing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage a sales pipeline and meet or exceed revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning end-to-end sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills with an ability to simplify complex topics for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working cross-functionally with other teams and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM tools (Salesforce preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about delivering an excellent customer experience throughout the sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A team player with a growth mindset and a desire to build within a fast-moving, evolving function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this remote position is targeted at $83,700.00 - $83,700.00 in the Miami, FL metro area, and competitive On-Target Earnings, inclusive of incentive compensation, of *$157,300.00 - $157,300.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Remote #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7156234?gh_jid=7156234","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3215555,"location":{"name":"Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7156234,"updated_at":"2026-06-03T14:45:52-04:00","requisition_id":"2495","title":"Account Executive - In-Territory (Miami, FL)","company_name":"Justworks","first_published":"2025-08-08T18:20:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The sales team at Justworks is ultimately in charge of expanding our customer base while driving revenue and growth. As an Account Executive in-territory in Miami, you will be responsible for the full sales cycle - building and managing a sales pipeline, market research, prospecting, fostering relationships and creating new ones, contract negotiation, and closing on your deals. Sales is challenging, especially at a start-up but it’s a fulfilling and rewarding experience as you become a trusted advisor to our customers.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Manage own book of business, build and manage an end-to-end sales pipeline and all supporting activities; prospect to close; meet or exceed your quotas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Establish a presence in your territory; research the ins and outs of your\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;territory, develop a marketing and networking plan for how you will reach entrepreneur community in your market, and build relationships with the small business community\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proactively prospect for new business by leveraging market research, sales tools, and cold prospecting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gain a sound understanding of our value proposition and effectively communicate that to new potential customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be the voice of our future customers - suggest innovative ideas to generate sales, cultivate customer pipeline leads; improve overall customer experience\u2028 and advocate internally for product development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be an ambassador of Justworks and its solutions; strive to gain an intimate and comprehensive knowledge of our suite of products\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Travel in- territory in the Miami area\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Perform other duties as needed based on department and/or organizational needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As an Account Executive, \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;how\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;A minimum of 2 years experience in an Account Executive position and 1-year experience managing a complete and consultative sales cycle and closing are required.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Experience in Lead generation for B2B in a high-velocity setting (i.e., SaaS, PEO, Fintech)Salesforce, SalesLoft, LinkedIn SalesNavigator, and/or ZoomInfo are required. Experience with Outreach.io and/or Hubspot, in addition to 6Sense and/or Hoovers/D\u0026amp;amp;B, is a plus.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Cold-calling experience is required for this position. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;We are seeking candidates with a hunter mentality who are dedicated to grabbing new prospects, netting new logos, closing deals, and delivering immediate results.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Passionate about sales and relationship-focused customer engagements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Excellent interpersonal and communication skills, and demonstrates the ability to listen to gather important information during a sales call and/or meeting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Ability to simplify complicated topics and explain them in terms people can easily understand\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Able to apply creative solutions to a variety of issues in a fast-paced environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;You enjoy entrepreneurial environments and the opportunity to build something meaningful!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;There is travel within the territory (25% travel), which includes networking events, trade shows, and meeting potential clients\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $83,700.00 - $83,700.00 in our Miami office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$163,700.00 - $163,700.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7156237?gh_jid=7156237","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3215555,"location":{"name":"Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7156237,"updated_at":"2026-06-03T14:45:51-04:00","requisition_id":"2495","title":"Account Executive - In-Territory (Orlando, FL)","company_name":"Justworks","first_published":"2025-08-08T18:20:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The sales team at Justworks is ultimately in charge of expanding our customer base while driving revenue and growth. As an Account Executive in-territory in Orlando, you will be responsible for the full sales cycle - building and managing a sales pipeline, market research, prospecting, fostering relationships and creating new ones, contract negotiation, and closing on your deals. Sales is challenging, especially at a start-up but it’s a fulfilling and rewarding experience as you become a trusted advisor to our customers.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Manage own book of business, build and manage an end-to-end sales pipeline and all supporting activities; prospect to close; meet or exceed your quotas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Establish a presence in your territory; research the ins and outs of your\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;territory, develop a marketing and networking plan for how you will reach entrepreneur community in your market, and build relationships with the small business community\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proactively prospect for new business by leveraging market research, sales tools, and cold prospecting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gain a sound understanding of our value proposition and effectively communicate that to new potential customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be the voice of our future customers - suggest innovative ideas to generate sales, cultivate customer pipeline leads; improve overall customer experience\u2028 and advocate internally for product development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be an ambassador of Justworks and its solutions; strive to gain an intimate and comprehensive knowledge of our suite of products\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Travel in- territory in the Orlando area\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Perform other duties as needed based on department and/or organizational needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As an Account Executive, \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;how\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;A minimum of 2 years experience in an Account Executive position and 1-year experience managing a complete and consultative sales cycle and closing are required.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Experience in Lead generation for B2B in a high-velocity setting (i.e., SaaS, PEO, Fintech)Salesforce, SalesLoft, LinkedIn SalesNavigator, and/or ZoomInfo are required. Experience with Outreach.io and/or Hubspot, in addition to 6Sense and/or Hoovers/D\u0026amp;amp;B, is a plus.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Cold-calling experience is required for this position. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;We are seeking candidates with a hunter mentality who are dedicated to grabbing new prospects, netting new logos, closing deals, and delivering immediate results.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Passionate about sales and relationship-focused customer engagements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Excellent interpersonal and communication skills, and demonstrates the ability to listen to gather important information during a sales call and/or meeting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Ability to simplify complicated topics and explain them in terms people can easily understand\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Able to apply creative solutions to a variety of issues in a fast-paced environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;You enjoy entrepreneurial environments and the opportunity to build something meaningful!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;There is travel within the territory (25% travel), which includes networking events, trade shows, and meeting potential clients\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $83,700.00 - $83,700.00 in our Orlando office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$163,700.00 - $163,700.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7583280?gh_jid=7583280","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352546,"location":{"name":"Phoenix, Arizona"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Remote"],"value_type":"multi_select"}],"id":7583280,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"2510","title":"Account Executive - In-Territory (Phoenix, AZ)","company_name":"Justworks","first_published":"2026-02-09T14:30:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The sales team at Justworks is ultimately in charge of expanding our customer base while driving revenue and growth. As an Account Executive in-territory in Phoenix, AZ, you will be responsible for the full sales cycle - building and managing a sales pipeline, market research, prospecting, fostering relationships and creating new ones, contract negotiation, and closing on your deals. Sales is challenging, especially at a start-up but it’s a fulfilling and rewarding experience as you become a trusted advisor to our customers.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Manage own book of business, build and manage an end-to-end sales pipeline and all supporting activities; prospect to close; meet or exceed your quotas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Establish a presence in the West territory; research the ins and outs of your\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;territory, develop a marketing and networking plan for how you will reach entrepreneur community in your market, and build relationships with the small business community\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proactively prospect for new business by leveraging market research, sales tools, and cold prospecting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gain a sound understanding of our value proposition and effectively communicate that to new potential customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be the voice of our future customers - suggest innovative ideas to generate sales, cultivate customer pipeline leads; improve overall customer experience\u2028and advocate internally for product development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be an ambassador of Justworks and its solutions; strive to gain an intimate and comprehensive knowledge of our suite of products\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Travel in- territory in the Phoenix and Greater Phoenix, AZ (and potentially West) areas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Perform other duties as needed based on department and/or organizational needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As an Account Executive, \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;how\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;A minimum of 2 years experience in an Account Executive position and 1-year experience managing a complete and consultative sales cycle and closing are required.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Experience in Lead generation for B2B in a high-velocity setting (i.e., SaaS, PEO, Fintech)Salesforce, SalesLoft, LinkedIn SalesNavigator, and/or ZoomInfo are required. Experience with Outreach.io and/or Hubspot, in addition to 6Sense and/or Hoovers/D\u0026amp;amp;B, is a plus.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Cold-calling experience is required for this position. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;We are seeking candidates with a hunter mentality who are dedicated to grabbing new prospects, netting new logos, closing deals, and delivering immediate results.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Passionate about sales and relationship-focused customer engagements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Excellent interpersonal and communication skills, and demonstrates the ability to listen to gather important information during a sales call and/or meeting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Ability to simplify complicated topics and explain them in terms people can easily understand\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Able to apply creative solutions to a variety of issues in a fast-paced environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;You enjoy entrepreneurial environments and the opportunity to build something meaningful!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;There is travel within the territory (25% travel), which includes networking events, trade shows, and meeting potential clients in the Arizona and/or the West region.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":347811,"name":"Phoenix, AZ","location":"Phoenix, Arizona","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/6318505?gh_jid=6318505","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2528022,"location":{"name":"Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":6318505,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"2443","title":"Account Executive - In-Territory (SF/Bay Area, CA)","company_name":"Justworks","first_published":"2025-02-21T12:44:02-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The sales team at Justworks is ultimately in charge of expanding our customer base while driving revenue and growth. As an Account Executive in-territory in the SF/Bay Area, you will be responsible for the full sales cycle - building and managing a sales pipeline, market research, prospecting, fostering relationships and creating new ones, contract negotiation, and closing on your deals. Sales is challenging, especially at a start-up but it’s a fulfilling and rewarding experience as you become a trusted advisor to our customers.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Manage own book of business, build and manage an end-to-end sales pipeline and all supporting activities; prospect to close; meet or exceed your quotas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Establish a presence in your territory; research the ins and outs of your\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;territory, develop a marketing and networking plan for how you will reach entrepreneur community in your market, and build relationships with the small business community\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proactively prospect for new business by leveraging market research, sales tools, and cold prospecting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gain a sound understanding of our value proposition and effectively communicate that to new potential customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be the voice of our future customers - suggest innovative ideas to generate sales, cultivate customer pipeline leads; improve overall customer experience\u2028 and advocate internally for product development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be an ambassador of Justworks and its solutions; strive to gain an intimate and comprehensive knowledge of our suite of products\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Travel in- territory in the SF/Bay area\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Perform other duties as needed based on department and/or organizational needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As an Account Executive, \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;how\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;A minimum of 2 years experience in an Account Executive position and 1-year experience managing a complete and consultative sales cycle and closing are required.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Experience in Lead generation for B2B in a high-velocity setting (i.e., SaaS, PEO, Fintech)Salesforce, SalesLoft, LinkedIn SalesNavigator, and/or ZoomInfo are required. Experience with Outreach.io and/or Hubspot, in addition to 6Sense and/or Hoovers/D\u0026amp;amp;B, is a plus.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Cold-calling experience is required for this position. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;We are seeking candidates with a hunter mentality who are dedicated to grabbing new prospects, netting new logos, closing deals, and delivering immediate results.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Passionate about sales and relationship-focused customer engagements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Excellent interpersonal and communication skills, and demonstrates the ability to listen to gather important information during a sales call and/or meeting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Ability to simplify complicated topics and explain them in terms people can easily understand\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Able to apply creative solutions to a variety of issues in a fast-paced environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;You enjoy entrepreneurial environments and the opportunity to build something meaningful!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;There is travel within the territory (25% travel), which includes networking events, trade shows, and meeting potential clients\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $90,000.00 - $90,000.00 in our SF/Bay Area office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$170,000.00 - $170,000.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7156123?gh_jid=7156123","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3215555,"location":{"name":"Tampa, Florida"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7156123,"updated_at":"2026-06-02T14:34:16-04:00","requisition_id":"2495","title":"Account Executive - In-Territory (Tampa, FL)","company_name":"Justworks","first_published":"2025-08-08T18:20:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The sales team at Justworks is ultimately in charge of expanding our customer base while driving revenue and growth. As an Account Executive in-territory in Tampa, you will be responsible for the full sales cycle - building and managing a sales pipeline, market research, prospecting, fostering relationships and creating new ones, contract negotiation, and closing on your deals. Sales is challenging, especially at a start-up but it’s a fulfilling and rewarding experience as you become a trusted advisor to our customers.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Manage own book of business, build and manage an end-to-end sales pipeline and all supporting activities; prospect to close; meet or exceed your quotas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Establish a presence in your territory; research the ins and outs of your\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;territory, develop a marketing and networking plan for how you will reach entrepreneur community in your market, and build relationships with the small business community\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proactively prospect for new business by leveraging market research, sales tools, and cold prospecting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gain a sound understanding of our value proposition and effectively communicate that to new potential customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be the voice of our future customers - suggest innovative ideas to generate sales, cultivate customer pipeline leads; improve overall customer experience\u2028 and advocate internally for product development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be an ambassador of Justworks and its solutions; strive to gain an intimate and comprehensive knowledge of our suite of products\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Travel in- territory in the Tampa area\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Perform other duties as needed based on department and/or organizational needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As an Account Executive, \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;how\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;A minimum of 2 years experience in an Account Executive position and 1-year experience managing a complete and consultative sales cycle and closing are required.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Experience in Lead generation for B2B in a high-velocity setting (i.e., SaaS, PEO, Fintech)Salesforce, SalesLoft, LinkedIn SalesNavigator, and/or ZoomInfo are required. Experience with Outreach.io and/or Hubspot, in addition to 6Sense and/or Hoovers/D\u0026amp;amp;B, is a plus.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Cold-calling experience is required for this position. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;We are seeking candidates with a hunter mentality who are dedicated to grabbing new prospects, netting new logos, closing deals, and delivering immediate results.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Passionate about sales and relationship-focused customer engagements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Excellent interpersonal and communication skills, and demonstrates the ability to listen to gather important information during a sales call and/or meeting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Ability to simplify complicated topics and explain them in terms people can easily understand\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;Able to apply creative solutions to a variety of issues in a fast-paced environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;You enjoy entrepreneurial environments and the opportunity to build something meaningful!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;There is travel within the territory (25% travel), which includes networking events, trade shows, and meeting potential clients\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $83,700.00 - $83,700.00 in our Tampa office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$163,700.00 - $163,700.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7852451?gh_jid=7852451","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3421518,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7852451,"updated_at":"2026-04-28T13:14:04-04:00","requisition_id":"JR103136","title":"Associate Channel Partner Manager","company_name":"Justworks","first_published":"2026-04-28T12:52:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Partnerships\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through scaled partner programs and activation. We’re looking for an Associate Channel Partner Manager to support the engagement, growth, and activation of a large portfolio of partners, consistently contributing to partner sourced pipeline and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who understands operational excellence in a partner ecosystem, is adept at executing scaled enablement programs, and knows how to drive adoption and early success for a high volume of partners with ongoing engagement efforts. This Associate role is about building a scalable engine by activating and nurturing a broad base of best-in-class partner relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re a highly organized executor with a focus on process and execution. You’re a quick learner with a knack for translating high-level strategy into scaled, repeatable partner activities. You’re eager to learn the channel ecosystem and know how to support the engagement and growth of a large portfolio of relationships. You’re comfortable tracking performance metrics, collaborating cross-functionally, and prioritizing tasks in a high-growth, volume-driven environment. You thrive when you\u0026#39;re managing multiple projects, balancing day-to-day service with scalable activation, and driving measurable results across a wide partner base.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the growth and engagement of a large portfolio\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;of\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;referral partners, which may include accountants, benefits brokers, HR consultants, VC/PE firms, associations, and other verticals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute scaled partner engagement and activation programs to accelerate time-to-first-deal for new partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable partners to successfully position and sell Justworks by supporting scaled training, resources, and ongoing communications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the team\u0026#39;s quarterly quota tied to partner sourced pipeline and closed revenue through the consistent execution of activation programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support emerging partners with their growth within the Justworks Partnership Program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales to provide scalable support for partner sourced opportunities from lead submission through close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce and partner-related tools to meticulously track partner activity, manage a high volume pipeline, and prioritize effort across the scaled partner base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Marketing, Partner Experience, and Partner Operations on the execution of partner-facing programs such as enablement, webinars, and co-branded initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capture high-level partner feedback and insights from scaled programs to inform broader program and product improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Associate Channel Partner Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Action Oriented\u0026lt;/strong\u0026gt; - You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good Judgment\u0026lt;/strong\u0026gt; - Use critical thinking to analyze situations thoroughly, foresee potential issues, and develop proactive, scalable solutions to mitigate risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Focus\u0026lt;/strong\u0026gt; - You identify and implement scalable processes and systems to efficiently manage a high volume of partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Insight\u0026lt;/strong\u0026gt; - Applying knowledge of business and the marketplace to advance the organization’s goals, particularly through operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manages Complexity\u0026lt;/strong\u0026gt; - making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, especially across a large partner base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-Driven\u0026lt;/strong\u0026gt; - Remain committed to achieving goals consistently, even under challenging circumstances, with a clear focus on delivering results.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; of experience in B2B SaaS operations, sales development, partner operations, or scaled ops environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with scaled operations and enablement programs preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to execute processes and programs that contribute to pipeline generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a multi-party ecosystem where partner, customer, and internal incentives must be aligned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaborator, especially with Sales and Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce and partner-related tools (PRMs, ecosystem platforms, or similar a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership mindset and ability to drive results through excellent execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter who thrives in fast moving, evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $91,000 - $110,000 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of $49,000 - $59,000. Final offers may vary from those listed based on the specific scaled focus of the role. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7890308?gh_jid=7890308","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3430456,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7890308,"updated_at":"2026-05-28T12:30:11-04:00","requisition_id":"JR103172","title":"Business Insurance Specialist","company_name":"Justworks","first_published":"2026-05-13T18:07:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic thinker who thrives on collaboration, execution, and driving results. With a strong customer-first mindset, you will work closely with the Sales, Payroll, Onboarding, and Operations teams to guide prospects and customers toward insurance solutions that align with their business needs. Your ability to balance strategic initiatives with hands-on problem-solving ensures a seamless experience from discovery to implementation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Business Insurance Specialist\u0026lt;/strong\u0026gt;, you play a critical role in the sales process, supporting both sales and onboarding efforts. You drive alignment across teams to maximize revenue growth, increase product adoption, and strengthen customer relationships. Your deep understanding of insurance, risk management, and relationship-building allows you to navigate complex scenarios, helping prospects and customers evaluate risk with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your ability to think critically, execute department-level initiatives, and foster collaboration makes you an integral part of the company’s success. You anticipate challenges and provide proactive solutions that enhance the customer experience and drive business growth.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert for prospective customers, clearly communicating Justworks\u0026#39; P\u0026amp;amp;C offerings and PEO/ASO value propositions to drive stronger win rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quote, issue, and analyze Property and Casualty insurance policies, then deliver tailored recommendations aligned to each prospect\u0026#39;s business needs and risk profile\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate, up-to-date client records across internal systems to ensure seamless team visibility and continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build lasting client relationships by proactively managing policy renewals, adjusting coverage exposures, and anticipating evolving needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle inbound support inquiries and manage claims reporting with efficiency and care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our technical team to surface customer feedback and contribute to ongoing platform improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on Justworks\u0026#39; full suite of products and support offerings to best serve customers at every stage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on additional responsibilities as the team and organization grow\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Business Insurance Specialist, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented\u0026lt;/strong\u0026gt; - identifies the source of a question or challenge and provides the right or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative\u0026lt;/strong\u0026gt; - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer focus\u0026lt;/strong\u0026gt; - builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in a commercial insurance sales or service role (such as Insurance Agent/Broker, Account Manager, or Account Executive) with direct, hands-on knowledge of P\u0026amp;amp;C commercial product lines including Workers\u0026#39; Compensation, Business Owner\u0026#39;s Policy (BOP), General Liability (GL), and Employment Practices Liability Insurance (EPLI).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active Resident P\u0026amp;amp;C Producer license in good standing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to assess a business\u0026#39;s risk profile and recommend appropriate commercial coverage solutions across multiple product lines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal and communication skills, including active listening, targeted questioning, and the ability to translate complex insurance concepts into clear, accessible language for non-expert audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine passion for sales and a track record of building lasting, trust-based client relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by entrepreneurial settings and motivated by the chance to build something that matters\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $105,000 to $125,000 per year in our New York City office. Final offers may vary from those listed. \u0026lt;em\u0026gt;*Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-CD1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":56973,"name":"Risk \u0026 Insurance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7305519?gh_jid=7305519","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3266875,"location":{"name":"New York, New York; Phoenix, Arizona"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7305519,"updated_at":"2026-05-26T17:15:30-04:00","requisition_id":"JR102403","title":"Channel Partner Manager","company_name":"Justworks","first_published":"2025-10-08T18:25:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a Channel Partner Manager to recruit, enable, and grow a portfolio of partners that consistently generate partner sourced pipeline and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who understands how deals get done, speaks the language of sales teams, and knows how to help partners successfully position, sell, and co-sell Justworks. At Justworks, partnerships are not about handshakes or one off referrals. They are about building a scalable top-of-funnel engine by investing in best-in-class partner relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re a relationship-builder with a commercial mindset and a knack for turning partners into long-term revenue drivers. You understand the channel ecosystem and know how to enable, support, and grow strategic partner relationships. You’re comfortable owning revenue targets, collaborating cross-functionally, and navigating ambiguity in a high-growth environment. You thrive when you\u0026#39;re working across stakeholders, balancing service and strategy, and driving measurable results.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and grow a portfolio of channel partners, which may include accountants, benefits brokers, HR consultants, VC/PE firms, pilot partners, and associations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify, recruit, onboard, and activate new partners, not just manage an existing book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable partners to successfully position and sell Justworks through training, resources, and ongoing coaching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry and consistently achieve a quarterly quota tied to partner sourced pipeline and closed revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive early partner activation by helping new partners reach their first deals quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales to support partner sourced opportunities from lead submission through close and post sale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to manage pipeline, forecast accurately, and prioritize effort across partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular partner check-ins and strategic reviews to grow engagement and output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing, Partner Experience, and Partner Operations on partner facing programs such as enablement, webinars, and co-branded initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with customer success and operations to advocate for partner needs and improve outcomes for both partners and their clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capture partner feedback and ecosystem insights to inform program and product improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Channel Partner Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good Judgment \u0026lt;/strong\u0026gt;- Use critical thinking to analyze situations thoroughly, foresee potential issues, and develop proactive solutions to mitigate risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative\u0026lt;/strong\u0026gt; - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Insight \u0026lt;/strong\u0026gt;- applying knowledge of business and the marketplace to advance the organization’s goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manages Complexity\u0026lt;/strong\u0026gt; -\u0026amp;nbsp; making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational Sales Knowledge \u0026lt;/strong\u0026gt;- Utilize expert knowledge of sales processes (prospecting, engaging, negotiating) and in-depth understanding of the market and trends to drive exchanges of value effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-Driven\u0026lt;/strong\u0026gt; - Remain committed to achieving goals consistently, even under challenging circumstances, with a clear focus on delivering results.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in B2B SaaS partnerships, channel management, or indirect sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience as a Partner Manager required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in direct sales (AE, BDR/SDR, or similar) strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of generating partner sourced pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience recruiting, enabling, activating, and scaling partners across the full partner lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in multi-party ecosystems where partner, customer, and internal incentives must be aligned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaborator, especially with Sales, Marketing, and Product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce and partner-related tools (PRMs, ecosystem platforms, or similar a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High EQ, strong ownership mindset, and ability to influence without authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter who thrives in fast moving, evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $109,000 - $125,000 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of $70,000. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/span\u0026gt;#LI-JM1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7408860?gh_jid=7408860","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3300974,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7408860,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"2506","title":"CSO Manager","company_name":"Justworks","first_published":"2025-11-21T09:47:36-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Justworks Customer Service Organization is always recruiting. We believe great leaders make great teams. We are looking for leaders who may fit in various parts of our organization, including Customer Onboarding, Customer Support, Customer Success, and International Support.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;You are a highly adaptable and curious leader with a deep passion for optimizing operational efficiency and delivering exceptional service. You thrive in environments of change, viewing new challenges as opportunities to apply your leadership skills across different functions. You are a metrics-driven and creative problem-solver whose energy inspires those around you. You possess a strong track record of building and managing high-performing teams, serving as a coach and mentor who ensures teams have the tools and clarity to succeed. You are driven to work cross-functionally, connecting departmental goals to larger company initiatives.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead and Manage Projects/Teams:\u0026lt;/strong\u0026gt; Lead and support teams and strategic projects within your assigned area, providing coaching and development to team members or frontline managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Operational Excellence:\u0026lt;/strong\u0026gt; Develop, refine, and implement systems and processes to enhance team efficiency and effectiveness, focusing effort on high-value, high-impact work within the current department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own Key Metrics:\u0026lt;/strong\u0026gt; Own and track critical performance metrics (e.g., customer satisfaction, quality, and productivity) for the team or project under your direction, translating data into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate Alignment \u0026amp;amp; Change:\u0026lt;/strong\u0026gt; Collaborate actively with Leadership across CSO, Sales, and Product to ensure departmental strategies are aligned with company initiatives and product launches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop Best Practices:\u0026lt;/strong\u0026gt; Identify and share best practices gained from one department to apply to others, helping to bridge departmental gaps and simplify complex challenges.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, your success is anchored in your ability to apply the following core competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative:\u0026lt;/strong\u0026gt; Focuses on building relationships, actively listening, and developing solutions through open-ended questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability:\u0026lt;/strong\u0026gt; The ability to quickly adjust your approach and actions in response to frequent departmental or project changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-Oriented:\u0026lt;/strong\u0026gt; Identifies the root cause of a challenge and provides the most effective, scalable solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking Responsibility:\u0026lt;/strong\u0026gt; Accountable, committed, and accepting ownership for all decisions and outcomes within your area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious:\u0026lt;/strong\u0026gt; Demonstrates an innate desire to learn, grow, and understand new products, processes, and team dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of customer service leadership/management experience in a fast-paced environment with any of the following team types: onboarding, support, or success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to utilize change management practices to quickly gain buy-in and implement new strategies across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience collaborating with diverse cross-functional teams on complex and impactful initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to implement and integrate technical programs or workflows for non-technical users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interest in gaining broad organizational exposure and driving operational change across different business functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Metrics-driven mentality and proven results, with a passion for service excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-KC2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7918751?gh_jid=7918751","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441927,"location":{"name":"Mexico City, Mexico"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7918751,"updated_at":"2026-05-28T16:27:36-04:00","requisition_id":"JR103224","title":"Customer Experience Specialist (International)","company_name":"Justworks","first_published":"2026-05-21T10:57:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Experience Specialist, you are a dedicated professional with extensive customer service and technical support experience. Your expertise is mostly in diagnosing issues, reporting bugs and incidents, providing practical solutions, and enhancing user satisfaction, including within international payroll, benefits, and EOR contexts. With a keen eye for detail and a commitment to excellence, you have a proven track record of successfully managing complex customer support cases, resolving critical moments, and developing innovative solutions that improve service delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a unique ability to adapt your technical knowledge to assist our frontline support with a variety of situations, including navigating global customer scenarios, diagnosing their problems, and ensuring they receive timely and accurate solutions. You have the drive to continually identify and provide critical feedback to our internal teams to improve our product offerings and functions, including those supporting international expansion. You are excellent at communicating complex information about our product, processes, and international requirements in an understandable and patient way, which will be vital to building strong relationships with our internal customers and team members.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary point of contact for high-level customer support inquiries, including international payroll, benefits, and EOR-related cases, ensuring a positive resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own subject matter expertise across Justworks products, with a specialization in international offerings, and partner closely with Product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Solutions, Incident Management, Technical, Product Development, and International teams to identify, analyze, and resolve complex domestic and global product issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with International Consultants and cross-functional stakeholders to navigate compliance, HR, and regulatory nuances impacting global customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement strategic solutions that improve customer experience, product performance, and scalability for international support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead training sessions and workshops for internal teams on international workflows, new features, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance and build internal documentation, FAQs, and SOPs in CS Confluence/Help Center to support international customer scenarios and empower Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for customer needs and insights, including international trends, in product development discussions to influence roadmap decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain biweekly and monthly syncs with stakeholders across Product, Operations, Legal, and International teams to stay aligned on updates and provide voice-of-customer feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for automation, AI integration, and workflow improvements to increase efficiency and accuracy in international support delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a CX Specialist,\u0026amp;nbsp;\u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved directly impacts your success and ultimately our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consultative - \u0026lt;/strong\u0026gt;takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility - \u0026lt;/strong\u0026gt;being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adaptability - \u0026lt;/strong\u0026gt;the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented - \u0026lt;/strong\u0026gt;identifies the source of a question or challenge and provides the right or a better way of doing things.Curious - the innate desire to learn, grow, and understand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day, you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years experience in a customer-facing role, ideally with experience in the EOR space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in a support role, ideally within a technical, advisory, or international/EOR support capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional problem-solving skills with a proven track record of resolving complex technical issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical acumen, with the ability to quickly grasp new technologies, products, and software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, capable of conveying complex solutions in a clear and understandable manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively across different teams and departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and able to manage multiple priorities in a dynamic, fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with\u0026amp;nbsp; SQL, Jira, CS Tools, Confluence, and Zendesk preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our Mexico City Office is targeted at 67,750 - 87,150 per month.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-MM3\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7913243?gh_jid=7913243","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440179,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7913243,"updated_at":"2026-05-18T21:55:13-04:00","requisition_id":"JR103203","title":"Customer Onboarding Manager, Payroll","company_name":"Justworks","first_published":"2026-05-18T21:55:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As an Onboarding Manager, you are a trusted partner to new customers and a critical driver of successful implementations. You bring a consultative, service-first approach to your work, balancing structured execution with the ability to tailor onboarding experiences to meet customer needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are skilled at managing multiple stakeholders and navigating ambiguity, ensuring alignment across customers and internal teams. You take ownership of the onboarding process end-to-end, proactively managing timelines, identifying risks, and driving outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are confident leading customer conversations, asking thoughtful questions to understand goals, and translating those insights into actionable onboarding plans. You are a strong communicator who can explain complex concepts clearly and guide customers toward best practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are adaptable and solution-oriented, able to troubleshoot challenges and make informed decisions that keep onboarding on track. You are continuously refining your approach and contributing to a high standard of customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the main point of contact for new customers, owning the end-to-end onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project manage onboarding implementations, ensuring timely completion of all milestones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver and tailor core onboarding calls based on customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply a consultative approach to understand customer goals and align onboarding accordingly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively monitor onboarding progress and drive accountability across stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks and blockers and lead resolution strategies across cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance on product configuration, payroll readiness, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage and resolve customer inquiries, ensuring a high-quality and responsive experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Sales to ensure a seamless transition into onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare and deliver onboarding completion summaries and transition documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Onboarding Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility\u0026lt;/strong\u0026gt; - being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt; - the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–5 years of experience in customer onboarding, implementation, or customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to explain complex products or services clearly and effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail with the ability to manage competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at\u0026amp;nbsp;\u0026lt;span class=\u0026quot;collapsed-field-text\u0026quot;\u0026gt;$36.30 - $39.93\u0026lt;/span\u0026gt;\u0026amp;nbsp;per hour.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7939420?gh_jid=7939420","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3449469,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7939420,"updated_at":"2026-06-05T17:57:37-04:00","requisition_id":"JR103232","title":"Customer Success Performance Insight Analyst","company_name":"Justworks","first_published":"2026-05-20T17:50:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a data-driven operator who blends customer experience expertise with strong analytical and technical skills. You thrive at the intersection of \u0026lt;strong\u0026gt;CX, data, and operations\u0026lt;/strong\u0026gt;, and are energized by turning complex datasets and customer interactions into clear, actionable insights that drive business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You bring a mix of \u0026lt;strong\u0026gt;quality assurance, performance analytics, and systems thinking\u0026lt;/strong\u0026gt;, with the ability to evaluate both human and AI-driven customer experiences. You are comfortable working with large datasets, building dashboards, and identifying patterns and root causes across customer journeys. You don’t just report on data—you translate it into recommendations that influence strategy, improve performance, and enhance the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are highly detail-oriented and structured, with a strong sense of ownership over the systems and processes you manage. At the same time, you are a collaborative partner who can work cross-functionally with stakeholders across Customer Success, Support, Product, Engineering, and Operations to ensure insights are understood and acted upon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are also forward-thinking and curious about emerging technologies, especially AI and LLMs, and how they can be applied to scale quality, automate insights, and improve self-service experiences. You are comfortable experimenting, iterating, and continuously improving how insights are generated and operationalized.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day operational maintenance of Rippit including dashboards, metrics, agent groups, and data exports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as primary liaison with Rippit support to troubleshoot platform issues and maintain system reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, train, and implement LLM prompts to scale QA automation and insight generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate AI-generated chatbot outputs (Agatha) for accuracy, clarity, and usefulness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage NPS outreach and conduct situational deep dives including direct customer follow-up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze large datasets to identify behavioral patterns, root causes, and performance drivers that inform opportunities to improve workflows, eliminate inefficiencies, and scale operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use conversation analytics to create reports on revenue-impacting and experience-driving topics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate data insights and create feedback loops within the CSO to provide actionable recommendations that improve customer satisfaction, operational efficiency and AI accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Research and Voice of Customer (VoC) teams to synthesize insights, translate findings into CSO-specific performance drivers, and identify opportunities to improve customer experience and operational outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Support, Enablement, RevOps, and Engineering to align tooling and insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver recurring reporting and insights to CSO leadership in digestible formats (e.g., newsletters, dashboards)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track KPIs related to customer experience, agent performance, and effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leadership to influence strategy using data-driven storytelling and insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data integrity and governance across CX systems and reporting layers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable reporting frameworks that enable self-service insights across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for automation in QA, reporting, and customer feedback analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Benchmark performance against industry standards and recommend continuous improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Insights Specialist, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility \u0026lt;/strong\u0026gt;- being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability \u0026lt;/strong\u0026gt;- the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious \u0026lt;/strong\u0026gt;- the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years of experience in customer experience, quality assurance, CX operations, or customer analytics, with a strong focus on data-driven decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing large datasets and translating findings into actionable insights that drive business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with BI tools (e.g., Tableau, Looker, or similar) and comfort working with structured and unstructured data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing, training, or managing LLMs or similar AI models to evaluate unstructured data (e.g., customer interactions, transcripts, knowledge articles), ideally within a CX, QA, or support operations context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with QA platforms (Rippit/MaestroQA preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting and process optimization skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data fluency: dashboards, reporting, and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage recurring operational workflows independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail and systems thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with knowledge tools and chatbot systems (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in training or enablement (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Additional Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Confluence (Atlassian) or other internal knowledge base platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with business software applications such as Zendesk, Talkdesk, Gong, and Jira\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tableau (or equivalent visual analytics platform/business intelligence (BI) tooling)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Google Workspace (Sheets, Docs, Slides, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-KC2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $86,000.00 to $94,600.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7615306?gh_jid=7615306","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3362257,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7615306,"updated_at":"2026-05-27T13:40:29-04:00","requisition_id":"2513","title":"Customer Support Advocate, Admins","company_name":"Justworks","first_published":"2026-02-17T11:10:13-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are a smart, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Support team at Justworks is in charge of solving all customer service inquiries, no matter how big or small. Our team represents all of Justworks, we take responsibility and ownership of our customer’s concerns, and we actively drive issues to resolution. We believe a positive team is the strongest unit, and we strive to make ourselves and each other better. We are the experts our customers rely on, and a big reason why our customers love Justworks. In this role you will support the administrators and executives of our small business customers on a variety of inquiries related to payroll, tax, benefits, compliance, the Justworks product, and other HR related matters. This is a fast-paced and challenging role, but also incredibly rewarding due to the positive impact we have on our customers and their businesses.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note: We are currently hiring for multiple shift times.\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt; If hired, you will be expected to attend mandatory virtual training [paid] from 9am-6pm EST Monday-Friday for approximately 4 weeks prior to moving over to your shift schedule.\u0026lt;/strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage inbound inquiries from our small business customers via phone, email, and chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface with customers at all levels of management including senior executives with inquiries and troubleshooting related to all aspects of the Justworks platform including compliance, workers’ compensation, managing time off policies, reporting, integrations, performing bulk actions, and other HR related topics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage queue of open issues to deliver timely and effective solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Appropriately utilize available resources to resolve customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with customer retention and contribute recommendations for improving our product and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Display a high level of professionalism and compassion when working with each customer on sensitive matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Support Advocate, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility \u0026lt;/strong\u0026gt;- being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt; - the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5 years minimum professional experience in customer service - preferably in B2B SaaS or contact center environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 year minimum experience in payroll, benefits,\u0026amp;nbsp; and/or HR administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for delighting customers and helping people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort handling challenging situations over the phone and speaking with all levels of management including business owners and executives - ability to be empathetic, compassionate, responsive and resourceful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written (email and chat) and verbal (telephony) communication skills with acute attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face, and to know how to organize and prioritize your workload\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven self-starter, taking ownership and accountability over your work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spanish language capability, or other second language at business conversation level, a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this remote position is targeted at $22.32 to $24.55 per hour.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33566973,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:0},\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;6\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;7\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:1,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Arial\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:10,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this remote position is targeted at \u0026amp;quot;,TEXT(R[0]C[-3],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-5]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;The base wage range for this remote position is targeted at $29.76 to $32.74 per hour. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7963668?gh_jid=7963668","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3452734,"location":{"name":"Tampa, Florida"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7963668,"updated_at":"2026-06-02T12:31:14-04:00","requisition_id":"JR103247","title":"Customer Support Specialist, Benefits","company_name":"Justworks","first_published":"2026-05-28T12:17:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Benefits Support team at Justworks is dedicated to helping our customers run their business with confidence. We are the benefits experts our customers rely on, and we help our customers manage their benefits and perks with ease. Our team takes ownership of our customer’s benefits concerns, and we actively drive issues to resolution. In this role you will support our small business customers with inquiries related to benefits and wellness perks , and contribute to internal discussions regarding product enhancements. We believe a positive team is the strongest unit, and we strive to make ourselves and each other better. This is a fast-paced and challenging role, but also incredibly rewarding due to the positive impact we have on our customers and their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Please note: We are currently hiring for the shift schedule of Monday- Friday, 9am-6pm EST.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;If hired, you will be expected to attend mandatory training [paid] from 9am-6pm EST Monday-Friday for approximately 4 weeks prior to moving over to your shift schedule.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of customer benefits issues from start to finish, in areas including but not limited to Medical, Dental, Vision, Retirement, Life Insurance, Disability Insurance, HSA and FSA, Commuter benefits, and other wellness perks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build mental muscle and become a benefits subject matter expert in the benefits tools within Justworks - you\u0026#39;ll be a go to resource for both customers and coworkers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Answer inquiries on phone, tickets, and chat to help our customers optimize Justworks to administer group health and welfare plans and other benefits and perks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues by utilizing plan documents and business rules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a queue of open issues to deliver timely and effective solutions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Display a high level of professionalism and compassion when working with each customer on sensitive matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage chat functionality to help our customers optimize Justworks\u0026amp;nbsp; to administer group health and welfare plans, including, but not limited to, Health, Life, Dental, Vision, Health Savings Accounts, Flexible Spending Accounts, Leaves Administration, Disability Insurance, and Commuter Benefits. Ensures benefit plans are within the guidelines of Section 125, COBRA, HIPAA, FMLA, and any city, state, and federal laws\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate customers in regards to policies, benefit eligibility, and employee rights and responsibilities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with cross-functional teams to identify areas where we can better serve our customers through product enhancement or process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Support Specialist, Benefits,, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility - being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Curious - the innate desire to learn, grow and understand.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be available to work in Tampa, Florida\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of work experience in a customer/client-facing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 year of experience working with benefits concepts and practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of operating in a time-sensitive or deadline-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and an aptitude for learning new things and understanding how and why things work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, with the ability to break down complex concepts into simple terms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent at time management, organization, and prioritizing tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Zendesk, JIRA, Talkdesk or related tools\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;(Certified Employee Benefits Specialist (CEBS)? Or also \u0026lt;a href=\u0026quot;https://worldatwork.org/certification/certified-benefits-professionals-cbp?gclid=Cj0KCQjw3v6SBhCsARIsACyrRAlwWW4fdQQN-qeCc_3jpBXm8sTihqZKrQ8Ler6QgcG994O67zdy_wkaAriqEALw_wcB\u0026quot;\u0026gt;CBP\u0026lt;/a\u0026gt; (certified benefits professional)?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spanish language capability, or other second language at business conversation level, a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The base wage range for this position based in our Tampa, Florida Office is targeted at $32.55 to $35.81\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;#LI-Hybrid #LI-DW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":87653,"name":"Tampa, Florida","location":"Tampa, Florida","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7695046?gh_jid=7695046","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3383051,"location":{"name":"Mexico City, Mexico"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7695046,"updated_at":"2026-05-28T16:33:48-04:00","requisition_id":"JR102934","title":"Customer Support Specialist, International","company_name":"Justworks","first_published":"2026-03-18T09:21:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a customer-focused problem solver who thrives in a fast-paced environment. As the first hire in this function, you are a hands-on practitioner who takes pride in getting things right from day one. You are passionate about the Justworks product and possess the technical curiosity to leverage AI and automation to scale our support as we grow. You are comfortable being \u0026quot;in the weeds\u0026quot; with complex inquiries and enjoy the process of documenting insights to define our standard of excellence for international support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the front-line experience for Admins and EOR employees across phone, email, and chat, providing expert guidance on international payroll, benefits, and platform navigation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with International Consultants to navigate complex compliance and HR issues, ensuring customers receive holistic, accurate, and high-touch support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the product expert for the Justworks international offering, guiding customers through the platform and ensuring they maximize its value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Product, Operations, and Legal to streamline workflows and bridge the gap between customer needs and internal processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the foundational knowledge base by creating the initial documentation, FAQs, and standard operating procedures that will serve as the blueprint for the team’s growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI \u0026amp;amp; Efficiency initiatives by identifying and implementing automation opportunities to improve support speed and accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the feedback loop by relaying customer insights to Product and Operations teams, directly influencing the international product roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do Your Work:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Support Specialist, International, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative\u0026lt;/strong\u0026gt;: takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility\u0026lt;/strong\u0026gt;: being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt;:\u0026amp;nbsp; the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented: \u0026lt;/strong\u0026gt;identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious:\u0026lt;/strong\u0026gt; the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years experience in a customer-facing role, ideally with experience in the EOR space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building new functions or workflows and automating processes for scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, problem-solving, and consultative skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Native or close to native English fluency (written and verbal).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with US-based customers and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive approach to learning and a track record of using new tools (AI, automation, or knowledge systems) to work more efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently as an individual contributor while keeping internal teams updated on customer trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency with Zendesk, JIRA, or AI-integrated support tools is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a high-growth SaaS company is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with leading others in a team-lead or manager capacity is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our Mexico City Office is targeted at 600,000 MXN - 750,000 MXN per year (50,000 MXN - 62,500 MXN per month).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-CC1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":91635,"name":"Customer Success, International Products","child_ids":[],"parent_id":91634}],"offices":[{"id":85114,"name":"Remote - U.S.A.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7960252?gh_jid=7960252","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3362260,"location":{"name":"Tampa, Florida"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7960252,"updated_at":"2026-06-02T12:30:57-04:00","requisition_id":"2514","title":" Customer Support Specialist, Payments","company_name":"Justworks","first_published":"2026-05-27T09:36:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Customer Support, Payments\u0026amp;nbsp; team at Justworks is dedicated to helping our customers run their business with confidence. We are the payments and tax experts our customers rely on, and we help our customers pay their people with ease. Our team takes ownership of our customer’s payroll and tax concerns, and we actively drive issues to resolution. In this role you will support our small business customers with inquiries related to payroll, payments, tax, billing, customer retention, company offboarding, and reporting, and contribute to internal discussions regarding product enhancements. We believe a positive team is the strongest unit, and we strive to make ourselves and each other better. This is a fast-paced and challenging role, but also incredibly rewarding due to the positive impact we have on our customers and their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note: We are currently hiring for the shift schedule of Monday- Friday, 8am-5pm EST.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;If hired, you will be expected to attend mandatory training [paid] from 9am-6pm EST Monday-Friday for approximately 4 weeks prior to moving over to your shift schedule.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of key aspects of our customer’s payroll and money movement, such as: payments, tax relief programs, end of year filings, ACH processing, billing, and additional payments related inquiries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explain complicated concepts and compliance related to payroll tasks (final pay terminations, overpayments, manual payments) in simple, user-friendly terms for our customers, providing them with both product and subject matter education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide specialized services to admins including payments issues triaging \u0026amp;amp; support, customer retention, seamless company offboardings, and specialty payments/tax projects and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from at-risk customers to understand their concerns, reasons for potential churn, and areas where we can improve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Retention team to share insights and coordinate efforts to retain at-risk customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build mental muscle and become a payroll \u0026amp;amp; payments product expert - you\u0026#39;ll be a go to resource for both customers and coworkers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Display a high level of professionalism and compassion when working with each account on sensitive matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;De-escalate and resolve issues with confidence by effectively using resources and platform expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with cross-functional teams to identify areas where we can better serve our customers through product enhancement or process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-channel support, including phone, email, chat, and video conferencing, to communicate with our customers with a sense of urgency and in alignment with strict deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Support Specialist, Payments, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility \u0026lt;/strong\u0026gt;- being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt; - the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail - Oriented\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; - \u0026lt;/strong\u0026gt;exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS environment or B2B contact center\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 year of experience working with payroll concepts and practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in PEO, payroll, or HR industries a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of operating in a time sensitive or deadline driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and an aptitude for learning new things and understanding how and why things work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acute attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, with the ability to break down complex concepts into simple terms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent at time management, organization, and prioritizing tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Zendesk, JIRA, Talkdesk, Google Suite, Microsoft Office or related tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred Payroll industry certification(s): Certified Payroll Professional (CPP) or Fundamentals of Payroll Certification (FPC)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spanish language capability, or other second language at business conversation level, a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our Tampa Florida Office\u0026amp;nbsp; is targeted at $32.55 to $35.81\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-DW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7615347?gh_jid=7615347","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3362260,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7615347,"updated_at":"2026-06-02T12:30:37-04:00","requisition_id":"2514","title":"Customer Support Specialist, Payments","company_name":"Justworks","first_published":"2026-02-13T16:12:09-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Customer Support, Payments\u0026amp;nbsp; team at Justworks is dedicated to helping our customers run their business with confidence. We are the payments and tax experts our customers rely on, and we help our customers pay their people with ease. Our team takes ownership of our customer’s payroll and tax concerns, and we actively drive issues to resolution. In this role you will support our small business customers with inquiries related to payroll, payments, tax, billing, customer retention, company offboarding, and reporting, and contribute to internal discussions regarding product enhancements. We believe a positive team is the strongest unit, and we strive to make ourselves and each other better. This is a fast-paced and challenging role, but also incredibly rewarding due to the positive impact we have on our customers and their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note: We are currently hiring for the shift schedule of Monday- Friday, 8am-5pm EST.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;If hired, you will be expected to attend mandatory training [paid] from 9am-6pm EST Monday-Friday for approximately 4 weeks prior to moving over to your shift schedule.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of key aspects of our customer’s payroll and money movement, such as: payments, tax relief programs, end of year filings, ACH processing, billing, and additional payments related inquiries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explain complicated concepts and compliance related to payroll tasks (final pay terminations, overpayments, manual payments) in simple, user-friendly terms for our customers, providing them with both product and subject matter education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide specialized services to admins including payments issues triaging \u0026amp;amp; support, customer retention, seamless company offboardings, and specialty payments/tax projects and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from at-risk customers to understand their concerns, reasons for potential churn, and areas where we can improve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Retention team to share insights and coordinate efforts to retain at-risk customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build mental muscle and become a payroll \u0026amp;amp; payments product expert - you\u0026#39;ll be a go to resource for both customers and coworkers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Display a high level of professionalism and compassion when working with each account on sensitive matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;De-escalate and resolve issues with confidence by effectively using resources and platform expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with cross-functional teams to identify areas where we can better serve our customers through product enhancement or process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-channel support, including phone, email, chat, and video conferencing, to communicate with our customers with a sense of urgency and in alignment with strict deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Support Specialist, Payments, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility \u0026lt;/strong\u0026gt;- being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt; - the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail - Oriented\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; - \u0026lt;/strong\u0026gt;exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS environment or B2B contact center\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 year of experience working with payroll concepts and practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in PEO, payroll, or HR industries a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of operating in a time sensitive or deadline driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and an aptitude for learning new things and understanding how and why things work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acute attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, with the ability to break down complex concepts into simple terms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent at time management, organization, and prioritizing tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Zendesk, JIRA, Talkdesk, Google Suite, Microsoft Office or related tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred Payroll industry certification(s): Certified Payroll Professional (CPP) or Fundamentals of Payroll Certification (FPC)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spanish language capability, or other second language at business conversation level, a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $35.00 to $38.50 per hour.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-DW1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7586697?gh_jid=7586697","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3353833,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7586697,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102777","title":"Director, Corporate Accounting","company_name":"Justworks","first_published":"2026-02-09T11:54:07-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Finance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a \u0026lt;strong\u0026gt;Director, Corporate Accounting\u0026lt;/strong\u0026gt; to lead the controllership function at Justworks through our next phase of scale, complexity, and global expansion. In this role, you’ll be responsible for the integrity of our general ledger, the effectiveness of our internal controls, and the accuracy and timeliness of financial data that supports audit, compliance, and internal reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will oversee global accounting teams and partner closely with key stakeholders across FP\u0026amp;amp;A, Internal Audit, Legal, Product, and Engineering, among others. Your focus will be on building a strong foundation of accounting policies, process integrity, and audit readiness — with a clear mandate to scale these systems in a high-growth, SEC-ready environment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Controllership \u0026amp;amp; Close\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own and lead the month-end and quarter-end close process, with accountability for timely, accurate completion across all domestic and international entities through effective team oversight, review, and escalation.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Set and maintain standards for the global chart of accounts and GL policy framework, ensuring consistency, compliance, and alignment with US GAAP as the business evolves.\u0026lt;br\u0026gt;Oversee and review accounting outcomes across key balance sheet areas, including accrued liabilities, payroll, benefits passthroughs, and intercompany activity, ensuring appropriate judgment and documentation are applied.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Accounting (AP, T\u0026amp;amp;E, Cash)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide leadership and direction over the Accounts Payable function, ensuring strong controls, clear ownership, and efficient execution across vendor onboarding, invoice processing, approvals, and payments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Establish and enforce corporate T\u0026amp;amp;E policies and spend management practices, partnering with stakeholders to drive compliance, transparency, and operational clarity.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Oversee daily corporate cash activity and related reconciliations, working closely with Treasury and the accounting team to ensure accuracy, liquidity visibility, and strong control practices.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Audit, Controls \u0026amp;amp; Policy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Lead and coordinate internal and external audit interactions for controllership-owned areas, ensuring teams are prepared, documentation is complete, and issues are identified and resolved proactively.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design, implement, and continuously improve scalable internal controls and approval frameworks across close, AP, and expense processes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own the development and governance of global accounting policies, including review and approval of accounting treatment for new products, cross-border activity, and non-routine transactions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Global Coordination\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Directly manage and develop a global accounting team, setting clear expectations around ownership, quality, and accountability.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Build a culture of excellence grounded in accuracy, judgment, continuous improvement, and professional growth.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ensure the team has the structure, tools, and guidance needed to support entity-level closes, intercompany accounting, statutory requirements, and coordination with local advisors.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional \u0026amp;amp; Strategic Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Serve as the accounting leader and thought partner to FP\u0026amp;amp;A, Tax, Legal, Product, and other stakeholders by proactively assessing and advising on accounting implications of business decisions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with Product and Engineering leaders to influence upstream system design and data integrity, improving downstream close quality and audit readiness.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Support SOX-readiness and control maturity efforts by establishing clear process ownership, review standards, and scalable control documentation.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Director, Corporate Accounting\u0026lt;/strong\u0026gt;, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is just as important as \u0026lt;em\u0026gt;what\u0026lt;/em\u0026gt; is achieved. Your ability to lead and operate effectively at scale will be grounded in the following core competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic precision\u0026lt;/strong\u0026gt; – combines exceptional attention to detail with an understanding of the broader business context; ensures accuracy while aligning financial processes and policies with organizational goals and cross-functional needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ethical leadership\u0026lt;/strong\u0026gt; – models integrity, transparency, and accountability; sets the tone for financial stewardship and ensures that accounting practices align with both regulatory standards and company values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive communication\u0026lt;/strong\u0026gt; – conveys complex financial and operational concepts clearly and credibly across all levels of the organization, adapting communication styles to suit diverse stakeholders, from executive leadership to auditors to business partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Structured analytical thinking\u0026lt;/strong\u0026gt; – applies a data-driven and systems-oriented mindset to assess and improve financial workflows; anticipates downstream impacts and proactively identifies issues, risks, and opportunities across a fast-moving, high-volume environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sound judgment and decision-making\u0026lt;/strong\u0026gt; – exercises professional skepticism, weighs competing priorities and risks, and makes timely, informed decisions; demonstrates ownership and follow-through while fostering a culture of thoughtful accountability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of progressive accounting experience, including 5+ years in a senior leadership or controllership role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CPA required; public accounting + in-house controllership (ideally in high-growth or global environments) preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of US GAAP and accounting operations; strong experience in AP, T\u0026amp;amp;E, and cash reconciliations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading international teams and multi-entity accounting structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems orientation — NetSuite, FloQast, and experience with close acceleration tools a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City office is targeted at $198,000.00 - $237,600.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DG2 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":10017,"name":"Corporate \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7951004?gh_jid=7951004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3452736,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7951004,"updated_at":"2026-05-22T14:00:06-04:00","requisition_id":"JR103173","title":"Director, IT Services","company_name":"Justworks","first_published":"2026-05-22T14:00:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Director of Information Technology at Justworks, you will own the vision, execution, and continuous improvement of enterprise IT services. You’ll lead teams responsible for end-user support, corporate network and collaboration platforms, endpoint and asset management, and AV - ensuring Justworkers have seamless, secure access to the tools they need to do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting directly to the VP of Digital Security and IT Services, you operate as a trusted partner in strengthening Justworks’ security posture through sound IT architecture, disciplined operations, and thoughtful governance. Through close partnership with our Engineering, Product, Revenue, Operations, and Corporate divisions, you’ll shape an IT organization that can scale with business, enable innovations, and stay grounded in Justworks’ values.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic, people-first technology leader who blends deep expertise in enterprise IT with a strong sense of operational discipline and empathy for the employee experience. Equally comfortable setting long-term strategy and rolling up your sleeves to solve complex operational challenges, you bring a pragmatic, data-driven approach to IT leadership with a strong security mindset. You’ve partnered closely with security leaders to embed secure-by-design practices into identity, access, endpoint management, and service delivery. You know how to balance innovation with risk - ensuring systems are resilient, compliant, and intuitive for employees. You balance long-term strategy with short-term solutions and have a proactive approach to all IT services. You focus on solving business problems with stakeholders and leveraging advanced technology to empower employees and enable the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact leadership role where your decisions will directly influence employee productivity, security posture, and operational excellence across the company.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;IT Strategy, Vision, and Business Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leadership to define the IT vision, strategy, and lead execution to improve IT maturity and service reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted partner to Engineering, Revenue Operations, People Operations, and other functions, enabling business growth through scalable and reliable technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the People team, Security team, and other stakeholders to promote and support responsible AI adoption across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead enterprise-wide initiatives such as office build-outs, tooling standardization, and other technology integrations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;IT Organization Leadership and Team Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop IT teams across IT Support, Enterprise Systems, and Network \u0026amp;amp; A/V, establishing clear goals, performance expectations, and career development paths for IT team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion documentation, knowledge sharing, and a culture of continuous improvement across IT operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Service Delivery, User Experience, and Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and mature IT practices for software management and governance, user experience and enablement, incident and problem management, and mitigation of operational risk while providing highly available and user-friendly IT solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a customer-centric service model that improves response times, resolution quality, and employee satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and track KPIs related to service availability, incident response, employee experience, asset utilization, and overall operational health.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enterprise Systems, Platforms, and Lifecycle Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the lifecycle management of enterprise IT platforms and software, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintaining a comprehensive inventory of all software and assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing access, configurations, and licenses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holding vendors accountable for reliable products and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implementing automation where appropriate\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring the high system availability and performance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Procurement, Security, and Legal to evaluate risk when introducing new tools, vendors, or architectural changes, balancing usability, security, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Security, Identity, and Compliance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security to strengthen corporate security posture and ensure enterprise IT systems are designed, operated, and monitored in alignment with Zero Trust principles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance identity and access management capabilities, including SSO, MFA, lifecycle automation, device compliance, and least-privilege access.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure IT processes, documentation, and controls support audit readiness for SOC 2, ISO 27001, and other applicable data privacy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Financial Management, Vendor Governance, and Other Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the IT operating budget, including forecasting and cost management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships and contract negotiations to ensure strong ROI, service quality, and cost optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform additional duties and lead special projects as assigned to support evolving business needs and organizational priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Director of Information Technology, how results are achieved is as important as the results themselves. Your effectiveness will be grounded in the following attributes:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good judgment - \u0026lt;/strong\u0026gt;You apply critical thinking to complex problems, assess risk thoughtfully, identify patterns and root causes, and take ownership of outcomes. You know when to move fast and when to slow down to protect the business. You understand how IT decisions impact security risk and compliance, and you proactively partner with Security to identify tradeoffs, mitigate risk, and make informed decisions that protect the business without slowing it down unnecessarily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness - \u0026lt;/strong\u0026gt;You take a pragmatic, can-do approach—optimizing existing tools and processes while identifying smart opportunities to improve how work gets done.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication - \u0026lt;/strong\u0026gt;You prioritize clear documentation, strong relationships, active listening, and cross-functional collaboration. You communicate effectively with both technical and non-technical audiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership - \u0026lt;/strong\u0026gt;You lead through trust, mentorship, and example—fostering a culture of accountability, learning, and continuous improvement. You build strong alignment between IT and Security teams, modeling shared ownership for secure, reliable systems and reinforcing a culture where security is everyone’s responsibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge - \u0026lt;/strong\u0026gt;You bring strong domain expertise in enterprise IT and remain committed to learning and applying best practices to evolve systems, processes, and teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers align their behaviors to our core values, known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of progressive experience in corporate IT, infrastructure, or enterprise technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years scaling distributed IT teams, ideally managing managers as a senior leader.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience building IT strategy, executing roadmaps, and operating IT services at scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in IT service management frameworks (ITIL or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience in managing and governing software in the enterprise and addressed the Shadow IT challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning corporate IT platforms, including identity, collaboration tools, SaaS governance, networking, and endpoint management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience managing network teams to build various office networks and WiFi networks, as well as the direct experience designing and implementing audio/video capabilities for both on-site and remote environments, including company-wide all-hands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success partnering with Security to implement Zero Trust principles, MFA, and device compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of Zero Trust architecture, identity security, endpoint security, and access governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting audits and compliance programs such as SOC 2, ISO 27001, SOX and data privacy regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to assess risks within IT systems and translate requirements into scalable, user-friendly solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong vendor and budget management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and stakeholder management skills, with the ability to translate technical complexity into business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting hybrid or distributed workforces in high-growth environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred experience: company size over 1000 employees, with global offices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $235,000-$300,000 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid #LI-RG1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":56974,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7859143?gh_jid=7859143","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3422975,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7859143,"updated_at":"2026-04-30T11:17:59-04:00","requisition_id":"JR103152","title":"Director, Payments and Fraud Operations","company_name":"Justworks","first_published":"2026-04-29T15:01:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re an experienced operations leader with a proven ability to scale payments and fraud functions in high-growth, regulated environments. You combine deep subject matter expertise with strong business acumen, balancing risk management with operational speed and customer experience. You lead with rigor and judgment, stay relentlessly focused on the customer, and build high-performing teams and systems that scale with the business.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Director of Payments and Fraud Operations, you will lead two critical teams accountable for the accurate and timely movement of customer funds and the protection of Justworks from financial and fraud-related risk. You will set the strategic direction for both functions, ensuring customer funds move reliably at scale and that Justworks remains fully compliant with AML industry standards. You will elevate Payments and Fraud Operations as strategic functions that enable revenue growth, strengthen customer trust, and support faster payment products without increasing financial exposure.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Lead and Develop the Payments and Fraud Operations Teams\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, develop, and retain a high-performing team, setting a high bar for excellence and creating an environment where people take ownership and do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach leaders and ICs to strengthen subject matter expertise and elevate the team\u0026#39;s capacity for higher-value analysis and cross-functional partnership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a clear vision and priorities, aligning the team around shared goals and fostering a culture of accountability and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Drive Operational Excellence in Payments\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end payments lifecycle across Justworks\u0026#39; product lines, ensuring customer payrolls are processed accurately and on time to protect customer trust, revenue recognition, and company cash flow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen risk management through improved visibility, proactive customer engagement, and continuous refinement of controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable faster payment methods and expanded payroll timelines while maintaining a strong risk posture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a culture of data-driven decision-making within the team, using operational insights to identify inefficiencies, prioritize improvements, and measure outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Protect Justworks Through Fraud and AML Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain full compliance with AML industry standards and fortify protection from fraudulent activity across all business lines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee onboarding and ongoing screening processes, including fraud review, AML checks, and lifecycle monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of the evolving fraud and financial crime landscape, ensuring Justworks\u0026#39; approach, controls, and capabilities continuously adapt to emerging risks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Advance Automation, Tooling, and AI Investments\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Engineering to prioritize tooling investments and leverage AI/automation to reduce manual effort, expand throughput, and strengthen controls.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Lead Through Influence and Vision\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior voice on payments operations and fraud risk in executive decision-making, translating operational realities into clear business impact and forward-looking strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Engineering, Accounting, Treasury, Customer Success, and Customer Support\u0026amp;nbsp; to align on priorities and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Operations leadership to define priorities for the broader Operations Division that directly align and support Justworks’ broader business strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Director of Payments and Fraud Operations, how results are achieved is as important as what you achieve. You\u0026#39;ll demonstrate:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Vision and Planning\u0026lt;/strong\u0026gt;- Set a long-term vision for Payments and Fraud Operations that aligns with Justworks\u0026#39; growth and anticipates future volume, product, and risk needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Decisive, Data-Driven Leadership\u0026lt;/strong\u0026gt;- Use analytics and operational insights to prioritize risk, design efficient controls, and measure outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Change Management and Transformation\u0026lt;/strong\u0026gt;- Lead the shift from manual, reactive operations to scalable, preventative models embedded in product, automation, and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Influence\u0026lt;/strong\u0026gt;- Build trust and alignment with senior leaders across Product, Engineering, Finance, and Customer-facing teams to execute complex, multi-stakeholder initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Inclusive, Growth-Oriented Leadership\u0026lt;/strong\u0026gt;- Foster psychological safety, encourage diverse perspectives, and develop emerging leaders across your teams.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of progressive experience in payments operations, fraud operations, or related financial operations functions, with at least 5 years leading teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success scaling operational functions in high-growth, regulated environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of payment rails, reconciliation, and financial risk management practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of AML compliance, fraud prevention, and customer due diligence frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of applying AI, automation, and influencing partners in Product \u0026amp;amp; Engineering to scale operations and strengthen controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead organizational change and influence senior executives across complex, multi-stakeholder initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SD1 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in our New York City headquarters. The base wage range for this position will be $212,000 - $274,000 annually.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":256096,"name":"Operations, Payments \u0026 Tax","child_ids":[],"parent_id":72997}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7472925?gh_jid=7472925","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3318146,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7472925,"updated_at":"2026-05-06T10:26:51-04:00","requisition_id":"JR102632","title":"Director, Sales Development","company_name":"Justworks","first_published":"2025-12-18T09:56:19-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a proven revenue leader who has not only grown teams but has scaled systems. You understand how to build a modern, efficient Sales Development engine by combining the right people, processes, and technology. You know how SDR organizations evolve and you have led that evolution by adopting new tools, building repeatable motions, and developing leaders who can operate with clarity, precision, and accountability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are equal parts coach, operator, and architect. You love getting into the data, using insights to build scalable outbound strategies, leveraging automation to improve productivity, and partnering cross functionally to expand pipeline impact. Most importantly, you know how to turn SDR teams into predictable pipeline generators that scale efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement a scalable multi channel SDR strategy aligned with long term revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect outbound motions through technology, automation, and signal based prospecting to increase efficiency and ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive predictable pipeline creation by owning top of funnel forecasting, pacing, and funnel analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop SDR Managers and outbound teams while building a culture of performance, accountability, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create career pathways, certification programs, and repeatable coaching frameworks to level up talent across the SDR organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire collaboration, camaraderie, and a high performance culture reflective of Justworks values\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement, optimize, and integrate tools such as Salesforce, Salesloft or Outreach, Gong, AI driven automation, and intent or signal data platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with RevOps to build automated workflows, dashboards, scoring models, and reporting ecosystems that improve SDR productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Introduce and refine process improvements to ensure the organization scales efficiently rather than linearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Marketing on targeting, MQL quality, lead routing, and inbound to outbound alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the VP of Sales and Sales Leadership to ensure SDR metrics map to the annual operating plan and segment level pipeline goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Product, RevOps, Business Operations, and Enablement teams to implement scalable outbound playbooks similar to how the Strategic Alliances team operates across functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build repeatable account prioritization, sequencing, persona driven messaging, and territory models across all SDR segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a testing and iteration framework to refine outbound strategies and introduce scalable motions such as vertical strategies, event based outreach, trigger based outreach, and multi threading\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously refine processes to improve efficiency, consistency, and output across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own reporting and insights to Sales and Executive Leadership including pipeline coverage, conversion trends, productivity metrics, and forecast disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure operational rigor around daily, weekly, and monthly performance expectations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Director of Sales Development, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement -\u0026lt;/strong\u0026gt; the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented -\u0026lt;/strong\u0026gt; exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge - \u0026lt;/strong\u0026gt;the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven -\u0026lt;/strong\u0026gt; consistently achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication -\u0026lt;/strong\u0026gt; the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10 or more years of SaaS sales development or inside sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of direct experience managing successful outbound lead generation teams (SDR, BDR)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success scaling teams through technology, automation, and repeatable motions rather than headcount alone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience using Salesforce.com, Salesloft, Gong.io and other sales tools/products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of achieving and surpassing expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of sales and marketing alignment techniques and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading large teams – Ideally teams of 50 or more people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading and developing a management team of sales managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building, executing and hitting sales plan\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent negotiation and leadership skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding written and verbal communication skills\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $175,500 - $210,600 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$275,000 - $300,000. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33566973,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:0},\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;6\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;7\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:1,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Arial\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:9,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-1],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-4]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-KO1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7649563?gh_jid=7649563","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3369713,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7649563,"updated_at":"2026-04-29T17:17:04-04:00","requisition_id":"JR102894","title":"Director, Strategy and Corporate Development","company_name":"Justworks","first_published":"2026-02-26T15:45:26-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will play a critical role in shaping Justworks’ long-term strategy and growth trajectory as we continue to scale. Reporting into executive leadership and partnering closely across the organization, you will help define corporate priorities, evaluate growth and corporate development opportunities, and support both organic and inorganic growth initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director, Strategy \u0026amp;amp; Corporate Development, you will help ensure that Justworks’ most important strategic decisions are informed by a deep understanding of customers, markets, and emerging trends. You will work hand-in-hand with Research \u0026amp;amp; Insights to translate qualitative and quantitative findings into clear strategic choices and recommendations that drive executive decision-making. This role blends strategic thinking with hands-on problem solving. You will operate across multiple time horizons — from near-term decisions to long-term vision — while serving as a trusted advisor to executives and a people leader on a growing Strategy \u0026amp;amp; Corporate Development team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Success Profile\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;What You Will Work On\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;Team Leadership \u0026amp;amp; Capability Building\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and develop a team of strategists (three direct reports on day one), fostering a culture of high performance, collaboration, and continuous learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set team standards for strategic rigor, insight synthesis, and communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve a strong operating model for Corporate Strategy, defining clear ways of working to ensure insights flow consistently into strategic decision-making\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Strategic foresight and distilling priorities\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help our team of strategists build their skills in and approach to strategic foresight and begin to fold it into how the Strategy \u0026amp;amp; Corporate Development team operates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage qualitative and quantitative research, trend sensing, and insight synthesis to develop structured perspectives on long-term trends, uncertainties, and emerging risks and opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner and trusted advisor to executive leadership during strategy formulation, decision-making, and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the team balances near-term decisions with long-range thinking, helping Justworks anticipate change\u0026amp;nbsp; and make durable, forward-looking strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Growth, market, and competitive strategy\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead work to proactively identify and evaluate new growth opportunities (M\u0026amp;amp;A, investment, and partnership) that align with Justworks’ long-term vision, competitive advantages, and customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead market, customer, competitive, and macroeconomic analyses, in close partnership with Research \u0026amp;amp; Insights, to ensure strategic recommendations are grounded in deep customer understanding, unmet needs, and real-world behaviors—not just surface-level metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner withcross-functional leaders to conduct analyses and build business cases that shape commercial and go-to-market strategies to unlock growth and improve execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate research outputs (e.g., customer insights, segmentation, needs-based frameworks, opportunity sizing) into clear strategic choices, investment theses, and growth narratives for executive and board audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Corporate development \u0026amp;amp; strategic partnerships\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support and, where appropriate, lead inorganic growth initiatives, including mergers, acquisitions, and strategic partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct opportunity assessment, business case development, diligence support, and integration planning in collaboration with cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Executive communication \u0026amp;amp; alignment\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate strategic opportunities,\u0026amp;nbsp; principles, and recommendations (grounded in evidence and insight) to executives, senior leaders, and key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive organizational alignment through crisp storytelling, structured frameworks, and data-informed recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support executive- and board-level discussions with rigorous analysis and clear strategic narratives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;How You Will Do Your Work\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Success in this role is defined not only by outcomes, but by how those outcomes are achieved. Your approach is grounded in the following capabilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Mindset \u0026lt;/strong\u0026gt;- Anticipates future trends and implications; connects disparate inputs into a coherent view of long-term value creation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Insight \u0026lt;/strong\u0026gt;- Applies deep understanding of the business and market context to advance organizational goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Plans \u0026amp;amp; Aligns\u0026lt;/strong\u0026gt; - Breaks complex objectives into actionable initiatives with clear milestones and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initiative \u0026amp;amp; Ownership\u0026lt;/strong\u0026gt; - Proactively identifies what needs to be done and drives work forward in ambiguous environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt; - Builds trust, alignment, and momentum across diverse stakeholders through strong relationships and lateral leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt; – Brings structure to ambiguous problems and ensures strategy work translates into clear, actionable plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8–12 years of experience in corporate strategy, management consulting, investment banking, corporate development, or a related strategic role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working in venture capital or private equity is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguity and balancing strategic thinking with hands-on execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex, cross-functional strategic initiatives in a high-growth or evolving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven people leader with experience managing and developing high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence senior stakeholders through structured thinking and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with strategic foresight methodologies and a track record of applying future-oriented thinking to corporate strategy, planning, or growth initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and financial modeling skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across multiple time horizons in a fast-paced, evolving environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based in our New York City headquarters. The base wage range for this position will be $225,000 - $250,000 annually.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SD1 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":10017,"name":"Corporate \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7975007?gh_jid=7975007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440156,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7975007,"updated_at":"2026-06-03T12:15:02-04:00","requisition_id":"2529","title":"Engineering Manager, Onboarding","company_name":"Justworks","first_published":"2026-06-03T12:15:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Onboarding teams transforms a weeks-long, support-heavy onboarding process into a fully self-serve experience, leveraging AI-powered data ingestion and real-time validation to take companies from signed contract to running payroll in a matter of days. A core part of this work is unifying how people join Justworks — today, full-time, contractor, and international hires across PEO, ASO, and EOR each follow entirely different flows, and this role brings them all into one. Ultimately, this is about building the first product experience every new customer has. If onboarding feels hard, nothing else matters — making this role a direct driver of activation rate, time-to-first-payroll, and onboarding completion.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance, both technical and non-technical, to direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attract, hire, develop, and retain a high-performing team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive sound technical decision-making and lead technical conversations with other teams across Justworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good judgment \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a software engineer working on production web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 1 year of experience managing a team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable experience prioritizing, crafting, and achieving plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High levels of empathy and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $220,000.00 to $242,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33561442,\u0026amp;quot;4\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:16750848},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;9\u0026amp;quot;:1,\u0026amp;quot;11\u0026amp;quot;:4,\u0026amp;quot;12\u0026amp;quot;:0,\u0026amp;quot;14\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0},\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Arial\u0026amp;quot;,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-1],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7913166?gh_jid=7913166","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440156,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7913166,"updated_at":"2026-06-03T12:14:38-04:00","requisition_id":"2529","title":"Engineering Manager, Time","company_name":"Justworks","first_published":"2026-06-03T12:14:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Engineering Manager for Time Lifecycle, you\u0026#39;ll be responsible for unifying time tracking, time off, leave management, shift scheduling, and project tracking across PEO, ASO, and EOR into a single system, replacing three fragmented legacy platforms. At the core of this work is building a compliance engine that automatically handles overtime, labor law, and pay rules across 50+ jurisdictions, while bringing leave management to life with native leave state, payroll pause, and proration support. The work also opens new verticals for Justworks by shipping the shift scheduling and project tracking capabilities that manufacturing, healthcare, and education customers require as table stakes. Ultimately, this role owns the full pipeline from time entry to time payable — meaning the code you write directly determines whether thousands of workers are paid correctly every pay period.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance, both technical and non-technical, to direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attract, hire, develop, and retain a high-performing team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive sound technical decision-making and lead technical conversations with other teams across Justworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good judgment \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a software engineer working on production web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 1 year of experience managing a team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable experience prioritizing, crafting, and achieving plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High levels of empathy and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $220,000.00 to $242,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33561442,\u0026amp;quot;4\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:16750848},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;9\u0026amp;quot;:1,\u0026amp;quot;11\u0026amp;quot;:4,\u0026amp;quot;12\u0026amp;quot;:0,\u0026amp;quot;14\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0},\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Arial\u0026amp;quot;,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-1],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot; style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;#LI-AJ1\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:545,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:0},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;12\u0026amp;quot;:0}\u0026quot;\u0026gt;#LI-AJ1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot; style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;#LI-AJ1\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:545,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:0},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;12\u0026amp;quot;:0}\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7914415?gh_jid=7914415","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440595,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7914415,"updated_at":"2026-06-03T12:17:16-04:00","requisition_id":"2543","title":"Engineering Manager, Workforce Payments","company_name":"Justworks","first_published":"2026-06-03T12:17:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Engineering Manager for Workforce Payments, you will lead the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is mission-critical, operating at the heart of our platform\u0026#39;s financial accuracy and compliance. You will lead technical decision-making and be expected to take initiative in identifying projects that will enable us to meet key business goals, such as scaling our tax and money movement capabilities, improving the integrity of our financial ledger, and developing robust platform interfaces for payroll data. We’re looking for people who have a passion for solving real-world, complex financial problems and will thrive building a growing team focused on reliability and precision.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance, both technical and non-technical, to direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attract, hire, develop, and retain a high-performing team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive sound technical decision-making and lead technical conversations with other teams across Justworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good judgment \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a software engineer working on production web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 1 year of experience managing a team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable experience prioritizing, crafting, and achieving plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High levels of empathy and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $220,000.00 to $242,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33561442,\u0026amp;quot;4\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:16750848},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;9\u0026amp;quot;:1,\u0026amp;quot;11\u0026amp;quot;:4,\u0026amp;quot;12\u0026amp;quot;:0,\u0026amp;quot;14\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0},\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Arial\u0026amp;quot;,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-1],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot; style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;#LI-AJ1\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:545,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:0},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;12\u0026amp;quot;:0}\u0026quot;\u0026gt;#LI-AJ1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot; style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;#LI-AJ1\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:545,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:0},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;12\u0026amp;quot;:0}\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7819384?gh_jid=7819384","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3413997,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7819384,"updated_at":"2026-04-24T17:07:24-04:00","requisition_id":"JR103104","title":"Experience Design Manager, Internal Experiences","company_name":"Justworks","first_published":"2026-04-17T09:44:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a thoughtful, experienced design leader with a passion for crafting impactful user experiences.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A designer to the core, you understand that experience goes beyond interface, and that design value lies in the resulting decisions. You design integrated systems, from digital products to operational workflows and organizational structures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You excel at finding hidden insights and patterns across organizational siloes, using design practice to translate thinking into conceptual models that align and spur action. Relationships are key; you are exceptionally collaborative, an outstanding communicator, presenter, and facilitator.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You thrive on complex challenges with diverse stakeholders, synthesizing competing inputs into actionable design direction, and guiding junior designers to simple, elegant solutions. A collaborative systems thinker, you ensure experiences are user-centered, resilient, and aligned with business needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a designer\u0026lt;/strong\u0026gt;, you are strategic, leveraging data and insights to inform and track team progress toward business goals, collaborating enthusiastically with partners and leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a manager\u0026lt;/strong\u0026gt;, you are an empathetic listener, giving and receiving honest, thoughtful feedback. You set high standards, fostering a growth mindset, creating psychological safety, and making space for reflection and proactive learning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a leader\u0026lt;/strong\u0026gt;, you are a strong communicator and storyteller, adapting your approach and forming strong partnerships across the organization by finding common ground.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is seeking an \u0026lt;strong\u0026gt;Experience Design Manager\u0026lt;/strong\u0026gt; to lead the \u0026lt;strong\u0026gt;Internal Experiences Design\u0026lt;/strong\u0026gt; team. This team is responsible for the user experiences that bridge our product and our service together.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will manage a team of 4 Product Designers focused on delivering seamless, scalable, and compliant experiences. This role requires deep collaboration with peers in Engineering, Product Management, Data and Compliance, as well as close partnership with stakeholders in Operations, Customer Success, Sales, Finance, and Underwriting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will contribute to design work as a player-coach, while also growing your team’s capabilities and influence. You’ll help ensure that Justworks’ financial tools reduce friction, support smart decision-making, and deliver reliable, compliant outcomes for small businesses and their teams.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and mentor a team of 4 Experience Designers, guiding both their craft and career development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product and Engineering leaders to define product direction, strategy, and roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align your team’s efforts to business goals, regulatory requirements, and Justworks\u0026#39; customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, collaborative working relationships across divisions, levels and functions; partner with peers in Experience Design as well as leaders across Engineering, Product Management, Marketing, Operations, Support, and Sales to ensure end-to-end service delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for Justworks users and champion operational simplicity across all touchpoints; balancing UX concerns with business goals, technological constraints, and broader company strategy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Experience Design leadership to scale design practices, foster cross-domain cohesion, and support a thriving team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support hiring and talent development with an emphasis on equity, diversity, and inclusion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to team rituals, learning opportunities, and community-building efforts across Experience Design.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Expereince Design Manager at Justworks, success is measured by how results are achieved as much as by the outcomes themselves. Your approach will be grounded in:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Focus\u0026lt;/strong\u0026gt;: Deep empathy for financial administrators and employees, designing with trust, clarity, and precision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Systems Thinking\u0026lt;/strong\u0026gt;: Connecting payroll, tax, time, and payments into coherent, efficient workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Facilitation\u0026lt;/strong\u0026gt;: Leading teams through discovery, alignment, and delivery in cross-functional settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Craft \u0026amp;amp; Quality\u0026lt;/strong\u0026gt;: Ensuring work meets high standards for usability, compliance, and visual design excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt;: Leading through ambiguity and evolving priorities, with resilience and composure.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;As a Justworks people manager, you will also:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build an effective \u0026amp;amp; diverse team:\u0026lt;/strong\u0026gt; Builds a strong-identity team that applies their diverse skills and perspectives to achieve common goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop talent:\u0026lt;/strong\u0026gt; Develops people to meet both their career goals and the organization’s goals through effective performance management, candid feedback and coaching conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cultivate innovation:\u0026lt;/strong\u0026gt; Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning \u0026amp;amp; development for self and team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Direct work:\u0026lt;/strong\u0026gt; Provides direction, delegating and removing obstacles to get work done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensure accountability:\u0026lt;/strong\u0026gt; Hold yourself and others accountable to meet commitments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 7+ years of applicable experience designing services and software experiences, with some experience in B2B SaaS, fintech, or regulated domains (e.g. HR, payroll, tax).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years managing or directing the work of designers, with a proven ability to coach and develop talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience co-leading cross-functional teams through ambiguity to deliver user-centered outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong portfolio of work that includes design leadership on complex operational workflows; and the ability to present your work in the form of case studies articulating the design problem, your leadership, and the eventual business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail, and a refined sense of craft in interface design, interaction, and systems thinking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how qualitative and quantitative research can inform design decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in design tools including Figma\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commitment to accessibility, inclusion, and scalable design systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $190,000.00 to $241,500.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-AJ1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151572,"name":"Product Design","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7815589?gh_jid=7815589","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3412800,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7815589,"updated_at":"2026-06-05T18:07:07-04:00","requisition_id":"JR103075","title":"Financial Analyst, Business Partner","company_name":"Justworks","first_published":"2026-04-14T16:33:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Justworks is seeking a highly analytical and business-minded \u0026lt;strong\u0026gt;Financial Analyst, Business Partner\u0026lt;/strong\u0026gt; to support a broad portfolio across R\u0026amp;amp;D, G\u0026amp;amp;A, Marketing, and new product initiatives. In this role, you will partner closely with leaders across Engineering, Product, Marketing, and Corporate functions to drive financial planning, evaluate investments, and inform strategic decision-making.You will play a key role in supporting both core operations and growth initiatives, helping ensure resources are allocated effectively across product development, marketing investments, and new product expansion. This is a highly visible and collaborative role with exposure to senior stakeholders and evolving business priorities.The ideal candidate is comfortable operating across multiple workstreams, navigating ambiguity, and connecting financial insights to business outcomes. You should be equally strong in analytics and communication, with the ability to translate complex data into clear, actionable insights.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a primary finance partner across R\u0026amp;amp;D (Engineering, Product), G\u0026amp;amp;A functions, Marketing, and new product initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support forecasting and analysis of topline and bottom-line performance, including revenue drivers, and operating expenses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain driver-based financial models to evaluate investments across product development, new products, and marketing channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Marketing leadership to evaluate channel performance, customer acquisition costs (CAC), and return on investment, helping optimize spend allocation and growth efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with stakeholders to assess trade-offs, prioritize investments, and optimize resource allocation across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in developing annual budgets and updating forecasts using real-time performance data, translating insights into clear business recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track actuals vs. plan, explain key variances, and provide forward-looking guidance on risks and opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and monitor key performance indicators across product, operational, and marketing performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support new product and international expansion efforts through business case development, scenario modeling, and ongoing performance tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional alignment by partnering with Product, Marketing, and Data teams to improve measurement frameworks and decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support preparation of monthly and quarterly business reviews for senior leadership and the Board of Directors, including clear and concise storytelling of financial and operational performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to ongoing enhancements of financial planning, reporting, and forecasting processes, including adoption of new tools and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete ad hoc analyses to support strategic initiatives and leadership requests\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of experience in FP\u0026amp;amp;A, Strategic Finance, or Business Finance roles within a technology or high-growth company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Accounting, Economics, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Microsoft Excel and Google Sheets, including financial modeling, scenario analysis, and driver-based modeling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting Product, or Engineering functions preferred; experience supporting Marketing, growth, or customer acquisition functions is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting new products, zero-to-one initiatives, or ambiguous business areas is highly valued\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data tools such as SQL and familiarity with BI platforms (e.g., Tableau) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving skills with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, with the ability to influence non-finance stakeholders through clear insights and storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, curious mindset with the ability to manage multiple priorities in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with FP\u0026amp;amp;A and planning tools such as Adaptive Planning, Pigment, Anaplan, or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern, AI-enabled analytics or finance tools is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to international or multi-entity environments is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $122,000.00 - $134,200.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MM3 \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":10017,"name":"Corporate \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7904159?gh_jid=7904159","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3436040,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7904159,"updated_at":"2026-05-11T07:56:44-04:00","requisition_id":"JR103188","title":"Group Product Manager, Advisor Channel","company_name":"Justworks","first_published":"2026-05-11T07:56:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re united by shared goals and motivations, best summed up in our \u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;company values\u0026lt;/a\u0026gt;, which are reflected in our products and our team.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Team / Product at Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).\u0026amp;nbsp; That will require you to have a keen intuition for customer needs, risk management, and commercialization.\u0026amp;nbsp; Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.\u0026amp;nbsp; You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role / What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Lifecycle domain owns the end-to-end experience of Justworks’ customers—ensuring that every interaction, from shopping to graduation, is frictionless, straightforward, and deeply trustworthy. Within this domain, the Advisors mission enables trusted partners to seamlessly onboard and manage their book of business with Justworks. We build and scale experiences and services that handle our increasing set of customers and their growing needs across more and more stratified workforces. We succeed when our customers discover and pick the right mix of Justworks products for their individual needs, receive best-in-class support to run their business confidently, and utilize comprehensive tools to manage their workforce.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Group Product Manager at Justworks, you’ll lead and advocate for two squads that have full ownership of supporting advisors in supporting their clients who have decided to trust us with their payroll, HR, benefits, and compliance needs. You’ll leverage your relationships and expertise to empower your cross-functional team(s) to succeed, overseeing high-impact initiatives that advance Justworks’ business objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While hands-on product management will be part of your day-to-day responsibilities, you’ll spend a significant amount of time teaching and coaching your direct reports and cross-functional teams. You’ll guide them in devising strategies, honing their craft, and executing with both excellence and speed. Often, you’ll contribute beyond your team’s scope by actively developing and improving systems and processes that benefit our larger technology organization.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and drive the product vision and roadmap for your respective Advisors teams within the Lifecycle mission, consisting of Acquisition and Capabilities squads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align strategy and execution by turning company objectives into actionable team goals and OKRs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with Partnerships, Operations, and Marketing leadership to develop a best-in-class advisor experience and conversion funnel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure products and features are delivered on time, within scope, and with high quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer-focused product development from ideation to execution while ensuring the customer’s voice guides scope and priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and coach your team in customer-centric practices, promoting consistent, customer-driven processes throughout the PDLC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve product performance by analyzing launch results and metrics, gathering feedback from customer and prospect-facing teams, sharing insights, and planning iterative enhancements that align with business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for robust technical roadmaps by understanding engineering perspectives, balancing technical debt, and collaborating on future-flexible architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively with stakeholders and leadership, providing updates on product status, timelines, and any blockers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively take on opportunities beyond core responsibilities to support product strategy and drive impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Group Product Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer focus -\u0026lt;/strong\u0026gt; builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication -\u0026lt;/strong\u0026gt; putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nimble learning \u0026lt;/strong\u0026gt;- actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Plans and aligns \u0026lt;/strong\u0026gt;- breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business insight \u0026lt;/strong\u0026gt;- applying knowledge of business and the marketplace to advance the organization’s goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years of product development leadership and 7 years as a product manager in a modern technology business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex, cross-team initiatives from ideation to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve led technical products and/or have a background in computer science (or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building new products (0 to 1) as well as a track record of shipping continuous product improvements to an existing product portfolio at-scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with growth analytics and experimentation and able to define metrics, design tests, and make decisions with incomplete data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High bar for product quality and user experience and skilled at breaking down ambiguous problems and sequencing bets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep user empathy and a high bar for user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coaching and mentoring individual contributors to enhance team performance and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with sales-assisted and/or PLG motion and strong partnership with Partnerships and Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at high-growth companies is preferred, in a founder or GM capacity is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building products in a highly regulated domain (e.g. fintech or healthcare) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Preferred Qualifications\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL, data exploration, product analytics tooling (e.g.: Amplitude, Heap), and feature flagging/experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI tooling and capable of utilizing in day-to-day responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of CRM/RevOps and Marketing stack (e.g.: Salesforce, Customer.io).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in late-stage or mature B2B SaaS a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;The base wage range for this position based in our New York City Office is targeted at $210,000.00 to $262,500.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-IP1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7920941?gh_jid=7920941","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3443160,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":7920941,"updated_at":"2026-05-21T09:13:28-04:00","requisition_id":"JR103220","title":"GTM Engineer","company_name":"Justworks","first_published":"2026-05-20T15:51:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Revenue Operations\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a technical architect with a product mindset and a bias toward action. As a GTM Engineer at Justworks, you will be the force multiplier for our entire go-to-market organization. You are excited by the opportunity to build systems that touch the full revenue lifecycle—from acquisition to retention—and use automation and AI and automation to unlock scale, speed, and precision.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;You have a strong foundation in the Salesforce ecosystem—whether you’ve spent years architecting within it or have used it as a primary source of truth in your previous roles.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not just an ops or analyst role. You are a builder who turns ambiguity into systems, data into decisions, and manual processes into intelligent workflows. You’ll partner closely with Sales, Marketing, Customer Success, RevOps, and Product teams to design infrastructure that drives growth and improves customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for ambitious, open-minded GTM engineers who want to define what the next generation of go-to-market looks like—powered by clean data, smart automation, and revenue-first thinking.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GTM Systems Architecture: Design and implement scalable infrastructure that supports the end-to-end revenue engine, including lead lifecycle, onboarding, expansion, renewals, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-Powered Workflow Automation: Identify high-leverage use cases for AI—such as opportunity scoring, churn prediction, and summarization—and embed them into GTM processes. You will design these automations to be \u0026quot;self-reporting,\u0026quot; building in the infrastructure to track performance, health, and ROI directly back to the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Integration \u0026amp;amp; ELT Pipelines: Support the building of robust data pipelines from GTM tools (Salesforce, Zendesk, etc.) into Snowflake and downstream analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Revenue Intelligence Enablement: Coordinate with BI/Analytics to build dashboards, alerts, and automation to surface insights around pipeline health, adoption, risk, and other critical KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Collaboration: Partner across RevOps, Product, Data, and Revenue leadership to ensure systems align with evolving go-to-market strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experimentation \u0026amp;amp; Scalability: Create infrastructure that enables rapid testing of campaigns, plays, and lifecycle automations—and scales what works.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;All team members focus on aligning their behaviors to our core values:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie – \u0026lt;/strong\u0026gt;You work collaboratively toward shared goals and support teammates across functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness – \u0026lt;/strong\u0026gt;You default to transparency and bring curiosity to every conversation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit – \u0026lt;/strong\u0026gt;You take pride in getting the details right while maintaining a bias toward action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity – \u0026lt;/strong\u0026gt;You hold yourself accountable to do what you say and communicate proactively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity – \u0026lt;/strong\u0026gt;You design systems and workflows that are effective, streamlined, and easy to understand\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in GTM systems, RevOps engineering, or similar roles in SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Familiarity: Understanding of the Salesforce data schema and its integration capabilities; while we value expertise, we care more about your ability to leverage the CRM as a foundational revenue operating system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fluency in SQL; experience working with Snowflake, dbt, or similar ELT frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with APIs and automating workflows via Python, JavaScript, or tools like Claude, Zapier, n8n, Clay, and/ or Airtable\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across multiple tools (Salesforce, Zendesk, Gong, etc.) and building integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to translate business problems into scalable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity or hands-on experience integrating LLM-powered tools into operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, concise communicator with the ability to partner across technical and non-technical teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The \u0026quot;Front Line\u0026quot; Advantage:\u0026lt;/strong\u0026gt; Kudos if you transitioned from a pure sales or customer-facing role into a technical operator/engineer. We value the deep empathy for the end-user and the customer lifecycle that comes from having been in the trenches.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $112,500.00 - $123,750.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DG2 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":304651,"name":"Revenue Effectiveness","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7497276?gh_jid=7497276","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3325836,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7497276,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102671","title":"GTM Revenue Enablement Manager","company_name":"Justworks","first_published":"2025-12-29T16:38:32-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Revenue Effectiveness\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;As a GTM Enablement Manager, you will drive the execution of strategic go-to-market (GTM) plays across Sales, Customer Success, and Partnerships. You will own the creation of field toolkits and the campaign-level activation efforts aligned to key growth priorities (e.g., upsell, retention, and channel motions).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a solutions-oriented and agile collaborator who can quickly translate strategic goals into actionable resources for frontline teams. The ideal candidate has a comprehensive understanding of revenue roles, a customer-first mindset, and the ability to leverage data and tools to enhance program impact.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Program Design:\u0026lt;/strong\u0026gt; Critically and strategically design programs that leverage multiple learning modalities—including live training, e-learning, workshops, videos, microlearning (bite-sized modules), and on-the-job resources—while incorporating current trends in enablement and learning design to maximize engagement and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Field Toolkit Development:\u0026lt;/strong\u0026gt; Build and maintain practical resources and toolkits, such as scripts, email templates, customer-facing decks, and battlecards, to support the execution of GTM plays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Campaign Activation:\u0026lt;/strong\u0026gt; Plan and lead activation communications to ensure high field engagement and adoption of new strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tool and AI Utilization:\u0026lt;/strong\u0026gt; Act as a subject matter expert on core enablement and revenue tools—including Gong, Salesforce, Salesloft, learning management systems, and other platforms used to deliver, track, and measure enablement. Leverage AI technologies to improve efficiency, personalize learning experiences, and enhance overall program impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Feedback:\u0026lt;/strong\u0026gt; Work closely with cross-functional partners in Product, Sales, Marketing, and Operations to design programs and establish feedback loops that ensure continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Informed Decision Making:\u0026lt;/strong\u0026gt; Analyze program effectiveness based on feedback, metrics, and performance outcomes to iterate and optimize initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Day-to-Day Tasks\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;A GTM Enablement Manager\u0026#39;s day is hands-on and project-oriented, working closely with cross-functional teams. You will be responsible for transitioning initiatives from planning to execution, with a focus on the tactical aspects of activation.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement Strategy \u0026amp;amp; Design:\u0026lt;/strong\u0026gt; Spend significant time shaping enablement programs and frameworks to support GTM plays. This includes aligning with business partners across marketing, product, sales operations, and field teams to ensure strategies translate into actionable execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content Creation:\u0026lt;/strong\u0026gt; Build enablement resources to support frontline teams. This could include short presentations, internal communications, field toolkits, microlearning modules, and brief videos to effectively convey key information and drive adoption of GTM plays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tool Utilization:\u0026lt;/strong\u0026gt; Leverage core enablement tools to create, deliver, and track learning resources. This includes using content platforms (e.g., Spekit, Highspot, Articulate, Synthesia) and learning management systems to organize materials, reviewing call transcripts or performance data to identify trends and knowledge gaps, and applying insights to optimize enablement resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Analysis:\u0026lt;/strong\u0026gt; Pull reports and dashboards to track the performance of initiatives. For example, review adoption metrics, engagement with content in platforms like Highspot or Spekit, or track LMS usage to measure impact and identify areas for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Partner Communication:\u0026lt;/strong\u0026gt; Participate in regular meetings with project teams to report progress, flag issues, gather feedback, and ensure alignment across business partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-5 years of experience in a GTM, Sales, or Field Enablement role, with a focus on strategy and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to design and deploy GTM plays and field toolkits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to measure and report on the impact of enablement efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional project management and communication skills, capable of translating strategic goals into actionable plans for frontline teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with key metrics related to GTM performance, including campaign adoption, pipeline influence, and revenue impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with core enablement and revenue tools, including but not limited to Salesforce, Gong, Salesloft, learning management systems, and content platforms (e.g., Spekit, Highspot, Articulate, Synthesia).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DG2 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":304651,"name":"Revenue Effectiveness","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7687998?gh_jid=7687998","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3380614,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7687998,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102932","title":"Head of Pricing and Packaging, PMM","company_name":"Justworks","first_published":"2026-03-17T17:48:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The mission of Justworks’ Product Marketing team is to define, articulate, and differentiate our value proposition to the right audiences—positioning our products for growth, adoption, and long-term success. As we continue evolving into a multi-solution platform, how we price and package our offerings is foundational to customer trust, perception, and long-term differentiation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic and analytically rigorous \u0026lt;strong\u0026gt;Head of Pricing \u0026amp;amp; Packaging, PMM\u0026lt;/strong\u0026gt; to lead Justworks’ multi-year Pricing \u0026amp;amp; Packaging (P\u0026amp;amp;P) strategy and cross-functional program execution. This leader will oversee a small team of Product Marketing Managers and work cross-functionally with peers in Corporate Strategy, Finance, Marketing, Technology, and Revenue teams to lead Pricing \u0026amp;amp; Packaging as a growth program across the business. This role will report directly to the VP of Product Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pricing \u0026amp;amp; Packaging is a critical growth lever at Justworks. This role will define the frameworks, principles, and operating models that govern how we monetize our solutions across ideal customer profiles, channels, and sales motions. You will work at the intersection of Product, Finance, Revenue, and Marketing to ensure our pricing strategy reflects customer value, supports scalable growth, and reinforces our platform narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a strategic thinker who thrives in ambiguity, can balance customer empathy with financial rigor, and is excited to build durable monetization systems that scale with the business.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve Justworks’ company-wide pricing and packaging strategy across products, add-ons, bundles, and platform tiers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reinforce pricing principles and guardrails that guide decision-making across Product, Sales, and Finance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design pricing and packaging strategies that support both sales-assisted and self-serve customer journeys, ensuring clarity, flexibility, and efficiency across acquisition and expansion motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own monetization outcomes tied to company revenue goals, including incremental ARR, expansion revenue, and margin performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product leadership to embed monetization strategy early in roadmap planning and solution design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead pricing strategy for new product launches, expansions, and platform innovations—ensuring alignment between value delivered and price captured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain packaging structures that balance simplicity, competitiveness, and expansion opportunity across our multi-solution platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue and Finance to define discounting strategy, governance, and exception frameworks that support efficient deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pricing research initiatives (e.g., willingness-to-pay/conjoint studies, elasticity modeling, competitive benchmarking).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build repeatable processes for pricing experimentation and iteration, incorporating data, qualitative insights, and cross-functional feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Heads of Customer Journeys and Platform PMM peers to ensure pricing and packaging reinforce our broader positioning and platform narrative across the customer lifecycle.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As \u0026lt;em\u0026gt;Head of Pricing \u0026amp;amp; Packaging PMM\u0026lt;/em\u0026gt;, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic mindset:\u0026lt;/strong\u0026gt; You connect pricing architecture to long-term business objectives, understanding the tradeoffs between growth, margin, competitiveness, and simplicity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-centric orientation:\u0026lt;/strong\u0026gt; You anchor pricing decisions in customer value, segmentation insight, and real market behavior—not just internal targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical rigor:\u0026lt;/strong\u0026gt; You are fluent in financial modeling, scenario planning, and experimentation frameworks, and can translate complex analysis into clear executive decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational leadership:\u0026lt;/strong\u0026gt; You build structured pricing processes and governance models that reduce ambiguity and drive alignment across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative energy:\u0026lt;/strong\u0026gt; You partner effectively with Product, Finance, Sales, Revenue Effectiveness, and Marketing to align incentives and drive execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive influence:\u0026lt;/strong\u0026gt; You communicate pricing strategy clearly and confidently, translating complex tradeoffs into clear decisions and influence at the C-suite level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Nimble learning:\u0026lt;/strong\u0026gt; You test, learn, and iterate—treating pricing as a dynamic lever rather than a static artifact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven:\u0026lt;/strong\u0026gt; You deliver measurable revenue impact while strengthening long-term customer trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of experience in pricing, monetization strategy, product marketing, strategy consulting, finance, or revenue strategy, operating at a Senior Manager level or above in a SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading company-level pricing transformations or monetization programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting multi-product or platform businesses, ideally within B2B, fintech, HR tech, payroll, compliance, or benefits environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of driving incremental revenue through pricing updates, packaging optimization, and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of sales-assisted and growth-led motions, and how pricing enables both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical background with comfort assessing retention impact, customer sentiment, and revenue tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional cross-functional leadership skills, including executive stakeholder management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading structured experimentation programs tied to business OKRs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $175,500.00 - $210,600.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SP1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":3260,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7974721?gh_jid=7974721","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3461312,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7974721,"updated_at":"2026-06-03T09:37:17-04:00","requisition_id":"JR103287","title":"International Consultant, APAC","company_name":"Justworks","first_published":"2026-06-02T17:44:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic advisor and a jurisdictional expert with a proven track record of helping global customers navigate high-stakes complexities in the APAC region. You are consultative, proactive, and passionate about turning nuanced challenges into actionable solutions. You are comfortable solving open-ended, high-risk problems and serving as the final authority on complex APAC employment and Employer of Record (EOR) practices. You build trust easily, collaborate across teams, and advocate for customers while strategically mitigating risk for the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an International Consultant, you are the subject matter expert and trusted advisor for Justworks’ international customers. While the Support Specialist team handles tactical platform navigation and payroll inquiries, you focus on the complex moments—including jurisdictional separation guidance, international benefits strategy, and global regulatory compliance in the APAC region. You own the strategic relationship for customers expanding into diverse international markets, ensuring they maximize the value of Justworks\u0026#39; global offerings while maintaining total compliance.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a definitive subject matter expert for EOR services across diverse APAC markets, maintaining deep knowledge of varying regulatory environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary advisor for complex APAC compliance requirements, providing strategic recommendations on cross-border employment nuances, terminations, and local labor standards to mitigate global risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Legal, Product, and Operations to interpret global industry trends and regulatory shifts, directly influencing international product-market fit and go-to-market strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success to manage high-value accounts, addressing sophisticated, territory-specific needs that require advanced jurisdictional expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the final point of internal escalation for inquiries that cross into complex compliance or high-liability HR territory, such as intricate leave scenarios and country-specific benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify EOR expansion and upsell opportunities, guiding customers through the strategic complexities of entering and scaling in new international markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive retention and growth of existing customer base through an education-based approach.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex international regulations and processes into clear, actionable guidance for customers and internal partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate independently while contributing to team knowledge and scaling best practices across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize deep global knowledge to advise customers on legally sensitive and region-specific paths forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the voice of the specialized customer to ensure Justworks’ international infrastructure meets the needs of complex, multinational organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on departmental/organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an International Consultant, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative - \u0026lt;/strong\u0026gt;Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility - \u0026lt;/strong\u0026gt;Being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability - \u0026lt;/strong\u0026gt;The ability to adjust your approach or actions in response to changes in your internal and external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented - \u0026lt;/strong\u0026gt;Identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious - \u0026lt;/strong\u0026gt;The innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in a customer-facing international HR role, ideally with deep expertise in APAC and the EOR space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing strategic conversations and complex global customer HR scenarios with minimum of 2 years managing complex customer-facing issues in EOR.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, problem-solving, and consultative skills, with the ability to convey complex concepts clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of HR technology and international employment compliance across multiple regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable collaborating with multiple internal stakeholders to drive customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to multiple countries/regions is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with JIRA, Zendesk, and Notion is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multilingual fluency is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MM3 \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Remote\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":91635,"name":"Customer Success, International Products","child_ids":[],"parent_id":91634}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7781298?gh_jid=7781298","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3405723,"location":{"name":"New York, New York; Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7781298,"updated_at":"2026-05-18T21:43:32-04:00","requisition_id":"JR103053","title":"Manager, Account Development","company_name":"Justworks","first_published":"2026-04-13T16:54:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Leadership comes naturally to you. You put your people before all else, and are always thinking about how to develop their skills, provide them with new experiences, and grow their sales knowledge. You are hardworking, persistent, and a dependable natural leader who knows how to motivate and maintain a high performing team while being positive and enthusiastic. You are analytical and will not make decisions unless you have the numbers to back up those decisions. You love building, executing, and hitting sales plans to achieve and surpass expectations. You have a strong track record of exceeding results and iterating to improve processes. It truly excites you to grow a new business unit and solve real problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Manager of Account Development, you will be responsible for driving a significant portion of the company\u0026#39;s revenue from our existing customer base, help build and motivate a great team, and develop others in a meaningful way. You will have the ability to question the effectiveness of current processes and procedures in order to lead change to increase the efficiency of our sales force. You will work closely with lifecycle marketing, revenue effectiveness, and CSO to shape strategies to reach our customers more effectively and create more value in their Justworks experience.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, hire, mentor, motivate and lead a team of Account Development Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help develop and train the future leaders and top performers of the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day performance of all sales team members and deliver reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embody company culture and maintain high sales employee engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Lifecycle Marketing, Revenue Effectiveness, CSO, and other departments to shape customer outreach strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track team metrics and report data and forecasts to leadership on a regular basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure correct usage of CRM and other sales applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and grow a standard of excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with internal teams to improve processes, positioning, and strategies with an eye toward improving ability to upsell/cross sell\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and schedule weekly team meetings with sales team and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet predetermined\u0026amp;nbsp; team goals through the activities of direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across teams to support upselling and cross-selling customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager of Account Development, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented\u0026lt;/strong\u0026gt; - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge\u0026lt;/strong\u0026gt; - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years of sales and/or upsell experience in a closing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of management experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-language skills are a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love data - you make decisions that are backed up by the numbers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and oral communication skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth-mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hardworking, persistent, and dependable\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $137,500.00 - $151,250.00 in the New York City metro area, and competitive On-Target Earnings, inclusive of incentive compensation, of *$225,000.00 - $238,750.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Remote #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7940331?gh_jid=7940331","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3405723,"location":{"name":"Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7940331,"updated_at":"2026-05-18T21:43:20-04:00","requisition_id":"JR103053","title":"Manager, Account Development (Miami, FL)","company_name":"Justworks","first_published":"2026-05-18T21:41:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Leadership comes naturally to you. You put your people before all else, and are always thinking about how to develop their skills, provide them with new experiences, and grow their sales knowledge. You are hardworking, persistent, and a dependable natural leader who knows how to motivate and maintain a high performing team while being positive and enthusiastic. You are analytical and will not make decisions unless you have the numbers to back up those decisions. You love building, executing, and hitting sales plans to achieve and surpass expectations. You have a strong track record of exceeding results and iterating to improve processes. It truly excites you to grow a new business unit and solve real problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Manager of Account Development, you will be responsible for driving a significant portion of the company\u0026#39;s revenue from our existing customer base, help build and motivate a great team, and develop others in a meaningful way. You will have the ability to question the effectiveness of current processes and procedures in order to lead change to increase the efficiency of our sales force. You will work closely with lifecycle marketing, revenue effectiveness, and CSO to shape strategies to reach our customers more effectively and create more value in their Justworks experience.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach, hire, mentor, motivate and lead a team of Account Development Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help develop and train the future leaders and top performers of the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day performance of all sales team members and deliver reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embody company culture and maintain high sales employee engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Lifecycle Marketing, Revenue Effectiveness, CSO, and other departments to shape customer outreach strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track team metrics and report data and forecasts to leadership on a regular basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure correct usage of CRM and other sales applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and grow a standard of excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with internal teams to improve processes, positioning, and strategies with an eye toward improving ability to upsell/cross sell\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and schedule weekly team meetings with sales team and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet predetermined\u0026amp;nbsp; team goals through the activities of direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across teams to support upselling and cross-selling customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager of Account Development, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented\u0026lt;/strong\u0026gt; - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge\u0026lt;/strong\u0026gt; - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years of sales and/or upsell experience in a closing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of management experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-language skills are a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love data - you make decisions that are backed up by the numbers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and oral communication skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth-mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hardworking, persistent, and dependable\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this remote position is targeted at $127,875.00 - $140,660.00 in the Miami, FL metro area, and competitive On-Target Earnings, inclusive of incentive compensation, of *$215,375.00 - $228,160.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Remote #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7801522?gh_jid=7801522","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3409400,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7801522,"updated_at":"2026-06-01T15:49:47-04:00","requisition_id":"2520","title":"Manager, Account Executives - Sales","company_name":"Justworks","first_published":"2026-04-09T20:12:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, Sales, you are the primary engine of our high-growth Account Executive organization. You are a dependable, natural leader who doesn’t just manage a team—you build a winning culture. You are a master of sales fundamentals, a data-driven coach who lives in the numbers, and a \u0026quot;player-coach\u0026quot; who knows how to move the needle on complex deals. You thrive in the weeds of pipeline mechanics and are obsessed with iterating on processes to drive elite performance. This is the foundational leadership role that prepares you to scale into regional management.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Team Operating System (Meetings \u0026amp;amp; Leadership)\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You own the daily and weekly rhythm of your team, ensuring every AE is aligned and empowered:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coaching \u0026amp;amp; Performance:\u0026lt;/strong\u0026gt; Lead high-impact weekly 1:1s with AEs focused on skill development and career progression; deliver rigorous performance reviews and implement development plans with precision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Alignment:\u0026lt;/strong\u0026gt; Schedule and lead high-energy team meetings that translate high-level company goals into actionable daily tactics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Methodology Mastery:\u0026lt;/strong\u0026gt; Train your team on the Justworks sales methodology, ensuring every rep is a consultant-level expert in our product suite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Pipeline Integrity \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You are the \u0026quot;Single Source of Truth\u0026quot; for your team’s funnel and forecasting accuracy:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Rigor \u0026amp;amp; Gong:\u0026lt;/strong\u0026gt; Use Gong and Salesforce data to diagnose performance gaps, provide real-time coaching, and ensure your team’s activity translates into revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM Excellence:\u0026lt;/strong\u0026gt; Enforce flawless CRM hygiene; you ensure that stages, close dates, and deal categories are accurate, providing the clean data the Senior Manager needs for regional forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metric Tracking:\u0026lt;/strong\u0026gt; Proactively track and report on team KPIs, identifying trends before they become problems and iterating on outbound strategies to fuel growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Closing \u0026amp;amp; Commercial Excellence\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You are the tactical lead ensuring your team wins the \u0026quot;War Room\u0026quot; deals:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Support:\u0026lt;/strong\u0026gt; Attach yourself to key opportunities, coaching AEs through the finish line of complex PEO and International negotiations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resource Leverage:\u0026lt;/strong\u0026gt; Guide your team in effectively utilizing specialists (Underwriting, Finance, Legal) to maximize conversion rates and shorten sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Motivation:\u0026lt;/strong\u0026gt; Collaborate with leadership to design and execute sales contests and motivational initiatives that drive \u0026quot;Grit\u0026quot; and healthy competition.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Culture \u0026amp;amp; Talent Development\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You are the face of Justworks values for our frontline contributors:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Talent Acquisition:\u0026lt;/strong\u0026gt; Own the initial stages of the interview loop; hire high-performing salespeople who align with COGIS values and possess the drive to exceed targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engagement \u0026amp;amp; Culture:\u0026lt;/strong\u0026gt; Embody company culture daily, maintaining high employee engagement and fostering a supportive, \u0026quot;work hard/play hard\u0026quot; environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;DEIB Champion:\u0026lt;/strong\u0026gt; Act as a strong driver for DEIB initiatives, ensuring diverse perspectives are recruited, heard, and developed within your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role, your foundational knowledge, skills, and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; – the exercise of critical thinking, identifying patterns in team performance, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented\u0026lt;/strong\u0026gt; – exercises extreme attention to detail in deal mechanics and data reporting; seeks to understand both the cause and effect of sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven\u0026lt;/strong\u0026gt; – consistently achieves revenue targets, even under difficult market circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational Sales Knowledge\u0026lt;/strong\u0026gt; – expert-level mastery of prospecting, cold calling, negotiating, and closing to lead by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication\u0026lt;/strong\u0026gt; – the ability to simplify complex HR/Tax concepts for the team and articulate team needs upward to Senior Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Core Values (COGIS):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie, Openness, Grit, Integrity, and Simplicity.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; Minimum of 3+ years in a sales representative role (Human Capital Management/PEO preferred) and 2+ years of prior management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency:\u0026lt;/strong\u0026gt; Proficient in Salesforce, Gong, LinkedIn Sales Navigator, and SalesLoft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership:\u0026lt;/strong\u0026gt; A proven track record of managing a team of at least 4+ people to quota attainment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive:\u0026lt;/strong\u0026gt; A \u0026quot;lead-from-the-front\u0026quot; mentality with the ability to dive into a cold call one minute and analyze a performance dashboard the next.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $155,500.00 - $171,050.00 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$258,100.00 - $281,050.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-BF1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7822111?gh_jid=7822111","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3409400,"location":{"name":"Phoenix, Arizona"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7822111,"updated_at":"2026-04-17T12:27:29-04:00","requisition_id":"2520","title":"Manager, Account Executives - Sales","company_name":"Justworks","first_published":"2026-04-17T12:26:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, Sales, you are the primary engine of our high-growth Account Executive organization. You are a dependable, natural leader who doesn’t just manage a team—you build a winning culture. You are a master of sales fundamentals, a data-driven coach who lives in the numbers, and a \u0026quot;player-coach\u0026quot; who knows how to move the needle on complex deals. You thrive in the weeds of pipeline mechanics and are obsessed with iterating on processes to drive elite performance. This is the foundational leadership role that prepares you to scale into regional management.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Team Operating System (Meetings \u0026amp;amp; Leadership)\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You own the daily and weekly rhythm of your team, ensuring every AE is aligned and empowered:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coaching \u0026amp;amp; Performance:\u0026lt;/strong\u0026gt; Lead high-impact weekly 1:1s with AEs focused on skill development and career progression; deliver rigorous performance reviews and implement development plans with precision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Alignment:\u0026lt;/strong\u0026gt; Schedule and lead high-energy team meetings that translate high-level company goals into actionable daily tactics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Methodology Mastery:\u0026lt;/strong\u0026gt; Train your team on the Justworks sales methodology, ensuring every rep is a consultant-level expert in our product suite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Pipeline Integrity \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You are the \u0026quot;Single Source of Truth\u0026quot; for your team’s funnel and forecasting accuracy:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Rigor \u0026amp;amp; Gong:\u0026lt;/strong\u0026gt; Use Gong and Salesforce data to diagnose performance gaps, provide real-time coaching, and ensure your team’s activity translates into revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM Excellence:\u0026lt;/strong\u0026gt; Enforce flawless CRM hygiene; you ensure that stages, close dates, and deal categories are accurate, providing the clean data the Senior Manager needs for regional forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metric Tracking:\u0026lt;/strong\u0026gt; Proactively track and report on team KPIs, identifying trends before they become problems and iterating on outbound strategies to fuel growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Closing \u0026amp;amp; Commercial Excellence\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You are the tactical lead ensuring your team wins the \u0026quot;War Room\u0026quot; deals:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Support:\u0026lt;/strong\u0026gt; Attach yourself to key opportunities, coaching AEs through the finish line of complex PEO and International negotiations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resource Leverage:\u0026lt;/strong\u0026gt; Guide your team in effectively utilizing specialists (Underwriting, Finance, Legal) to maximize conversion rates and shorten sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Motivation:\u0026lt;/strong\u0026gt; Collaborate with leadership to design and execute sales contests and motivational initiatives that drive \u0026quot;Grit\u0026quot; and healthy competition.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Culture \u0026amp;amp; Talent Development\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You are the face of Justworks values for our frontline contributors:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Talent Acquisition:\u0026lt;/strong\u0026gt; Own the initial stages of the interview loop; hire high-performing salespeople who align with COGIS values and possess the drive to exceed targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engagement \u0026amp;amp; Culture:\u0026lt;/strong\u0026gt; Embody company culture daily, maintaining high employee engagement and fostering a supportive, \u0026quot;work hard/play hard\u0026quot; environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;DEIB Champion:\u0026lt;/strong\u0026gt; Act as a strong driver for DEIB initiatives, ensuring diverse perspectives are recruited, heard, and developed within your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role, your foundational knowledge, skills, and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; – the exercise of critical thinking, identifying patterns in team performance, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented\u0026lt;/strong\u0026gt; – exercises extreme attention to detail in deal mechanics and data reporting; seeks to understand both the cause and effect of sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven\u0026lt;/strong\u0026gt; – consistently achieves revenue targets, even under difficult market circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational Sales Knowledge\u0026lt;/strong\u0026gt; – expert-level mastery of prospecting, cold calling, negotiating, and closing to lead by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication\u0026lt;/strong\u0026gt; – the ability to simplify complex HR/Tax concepts for the team and articulate team needs upward to Senior Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Core Values (COGIS):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie, Openness, Grit, Integrity, and Simplicity.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; Minimum of 3+ years in a sales representative role (Human Capital Management/PEO preferred) and 2+ years of prior management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency:\u0026lt;/strong\u0026gt; Proficient in Salesforce, Gong, LinkedIn Sales Navigator, and SalesLoft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership:\u0026lt;/strong\u0026gt; A proven track record of managing a team of at least 4+ people to quota attainment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive:\u0026lt;/strong\u0026gt; A \u0026quot;lead-from-the-front\u0026quot; mentality with the ability to dive into a cold call one minute and analyze a performance dashboard the next.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-KO1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-BF1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7626498?gh_jid=7626498","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3365006,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7626498,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102870","title":"Manager, Channel Partnerships","company_name":"Justworks","first_published":"2026-02-19T12:25:50-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a \u0026lt;strong\u0026gt;Manager, Channel Partnerships\u0026lt;/strong\u0026gt; to lead and scale a team of Channel Partner Managers across four critical categories: Venture Capital and Private Equity, HR Consultants, Pilot Programs, and Associations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission is to take these emerging categories and turn them into a predictable, high-performance engine for the business. This is a builder’s role, ideal for a people-first leader who is comfortable operating in ambiguity, knows how to develop programs from the ground up, and understands how to create the structure needed to scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, partnerships are not about surface-level networking or one-off referrals. They are about building best-in-class partner relationships that consistently generate high-quality top-of-funnel opportunities and long-term value for the organization.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re a relationship-builder and a strategist with a commercial mindset and a talent for mentorship. You understand the nuances of the channel ecosystem and how to empower your team to enhance the relationships with their strategic portfolio of partners. You’re comfortable driving teams towards revenue targets, collaborating cross-functionally to build new playbooks, and navigating the complexities of a high-growth environment. You communicate and coach effectively to ensure your team members are delivering and developing at a high level. You thrive when you\u0026#39;re turning \u0026quot;potential\u0026quot; into \u0026quot;results\u0026quot; and building the systems that allow your team to do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a team of Channel Partner Managers responsible for sourcing, supporting, and growing partner led pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale the team through the strategic hiring, onboarding, and ongoing development of new Channel Partner Managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to our high performing, people first team culture grounded in trust, development, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual and team performance and support Channel Partner Managers in hitting quarterly quotas tied to partner sourced pipeline and closed revenue through focused coaching, prioritization, and removal of obstacles rather than individual deal ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and iterate on partner programs, playbooks, and engagement models across VC/PE, HR Consultants, Pilot Programs, and Associations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data and performance metrics to understand partner contribution to pipeline, identify trends, and guide team focus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales leadership and individual sellers to support partner-sourced opportunities from lead submission through close and post-sale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure strong handoffs, visibility, and accountability across Partnerships and Sales to maximize conversion and partner experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Marketing, Partner Experience, and Partner Operations, to proactively support the development of partner-facing enablement, webinars, and co-branded initiatives by identifying and prioritizing relevant needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Customer Success, Finance, Operations, and Product to advocate for partner needs and improve outcomes for both partners and their clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the regular, systematic collection of partner feedback and ecosystem insights to inform program and product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for partner or process-related issues and help Channel Partner Managers navigate complex situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle general management responsibilities, such as conducting 1:1s, leading regular team meetings, generating weekly report-ups, and conducting annual performance reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, Channel Partnerships, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People-First Leadership:\u0026lt;/strong\u0026gt; Invests deeply in the growth and development of Channel Partner Managers and builds a strong-identity team while setting clear expectations around performance and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Mindset:\u0026lt;/strong\u0026gt; Uses data to inform decisions, track quota progress, assess partner impact, and continuously improve execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational Sales Knowledge:\u0026lt;/strong\u0026gt; Utilize expert knowledge of the full sales lifecycle and actively partner with Sales to drive partner-sourced deals to close and beyond.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good Judgment: \u0026lt;/strong\u0026gt;Applies critical thinking to ambiguous problems, assesses risk, and makes thoughtful decisions with imperfect information while developing proactive solutions to mitigate risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builder Mindset:\u0026lt;/strong\u0026gt; Comfortable creating structure, programs, and processes in a fast-evolving environment, with an eye toward building scalable systems by making good and timely decisions that keep the organization moving forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-Driven: \u0026lt;/strong\u0026gt;Committed to consistently achieving goals with a clear focus on delivering results.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Holds self and team accountable for pipeline and revenue outcomes while maintaining a long-term view of partner value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Communication:\u0026lt;/strong\u0026gt; Communicates priorities, feedback, and expectations clearly with internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6–8 years of experience in partnerships, channel management, or related roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience managing teams that support partner-sourced pipeline and revenue strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success coaching quota-carrying, partner-facing individual contributors with a track record of excellence in driving teams to meet or exceed KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or scaling teams, programs, or processes in a growing or ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building robust partnerships relationships and executing complex partner agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills, particularly with Sales and Success teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Salesforce or similar CRM tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and emotional intelligence skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable organizational, written and verbal communication skills with acute attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter mindset with a willingness to roll up sleeves and support the team as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with partners in HR, benefits, accounting, professional services, or VC/PE a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $137,500 - $151,250 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of $70,000. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/span\u0026gt;#LI-JM1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7636412?gh_jid=7636412","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3365006,"location":{"name":"Phoenix, Arizona"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7636412,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102870","title":"Manager, Channel Partnerships (Phoenix, AZ)","company_name":"Justworks","first_published":"2026-02-19T12:25:51-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a \u0026lt;strong\u0026gt;Manager, Channel Partnerships\u0026lt;/strong\u0026gt; to lead and scale a team of Channel Partner Managers across four critical categories: Venture Capital and Private Equity, HR Consultants, Pilot Programs, and Associations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission is to take these emerging categories and turn them into a predictable, high-performance engine for the business. This is a builder’s role, ideal for a people-first leader who is comfortable operating in ambiguity, knows how to develop programs from the ground up, and understands how to create the structure needed to scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, partnerships are not about surface-level networking or one-off referrals. They are about building best-in-class partner relationships that consistently generate high-quality top-of-funnel opportunities and long-term value for the organization.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re a relationship-builder and a strategist with a commercial mindset and a talent for mentorship. You understand the nuances of the channel ecosystem and how to empower your team to enhance the relationships with their strategic portfolio of partners. You’re comfortable driving teams towards revenue targets, collaborating cross-functionally to build new playbooks, and navigating the complexities of a high-growth environment. You communicate and coach effectively to ensure your team members are delivering and developing at a high level. You thrive when you\u0026#39;re turning \u0026quot;potential\u0026quot; into \u0026quot;results\u0026quot; and building the systems that allow your team to do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a team of Channel Partner Managers responsible for sourcing, supporting, and growing partner led pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale the team through the strategic hiring, onboarding, and ongoing development of new Channel Partner Managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to our high performing, people first team culture grounded in trust, development, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor individual and team performance and support Channel Partner Managers in hitting quarterly quotas tied to partner sourced pipeline and closed revenue through focused coaching, prioritization, and removal of obstacles rather than individual deal ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and iterate on partner programs, playbooks, and engagement models across VC/PE, HR Consultants, Pilot Programs, and Associations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data and performance metrics to understand partner contribution to pipeline, identify trends, and guide team focus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales leadership and individual sellers to support partner-sourced opportunities from lead submission through close and post-sale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure strong handoffs, visibility, and accountability across Partnerships and Sales to maximize conversion and partner experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Marketing, Partner Experience, and Partner Operations, to proactively support the development of partner-facing enablement, webinars, and co-branded initiatives by identifying and prioritizing relevant needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Customer Success, Finance, Operations, and Product to advocate for partner needs and improve outcomes for both partners and their clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the regular, systematic collection of partner feedback and ecosystem insights to inform program and product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of escalation for partner or process-related issues and help Channel Partner Managers navigate complex situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle general management responsibilities, such as conducting 1:1s, leading regular team meetings, generating weekly report-ups, and conducting annual performance reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, Channel Partnerships, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People-First Leadership:\u0026lt;/strong\u0026gt; Invests deeply in the growth and development of Channel Partner Managers and builds a strong-identity team while setting clear expectations around performance and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Mindset:\u0026lt;/strong\u0026gt; Uses data to inform decisions, track quota progress, assess partner impact, and continuously improve execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational Sales Knowledge:\u0026lt;/strong\u0026gt; Utilize expert knowledge of the full sales lifecycle and actively partner with Sales to drive partner-sourced deals to close and beyond.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good Judgment: \u0026lt;/strong\u0026gt;Applies critical thinking to ambiguous problems, assesses risk, and makes thoughtful decisions with imperfect information while developing proactive solutions to mitigate risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builder Mindset:\u0026lt;/strong\u0026gt; Comfortable creating structure, programs, and processes in a fast-evolving environment, with an eye toward building scalable systems by making good and timely decisions that keep the organization moving forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-Driven: \u0026lt;/strong\u0026gt;Committed to consistently achieving goals with a clear focus on delivering results.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Holds self and team accountable for pipeline and revenue outcomes while maintaining a long-term view of partner value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Communication:\u0026lt;/strong\u0026gt; Communicates priorities, feedback, and expectations clearly with internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6–8 years of experience in partnerships, channel management, or related roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience managing teams that support partner-sourced pipeline and revenue strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success coaching quota-carrying, partner-facing individual contributors with a track record of excellence in driving teams to meet or exceed KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or scaling teams, programs, or processes in a growing or ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building robust partnerships relationships and executing complex partner agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills, particularly with Sales and Success teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Salesforce or similar CRM tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and emotional intelligence skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable organizational, written and verbal communication skills with acute attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter mindset with a willingness to roll up sleeves and support the team as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with partners in HR, benefits, accounting, professional services, or VC/PE a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $127,875 - $140,662.50 in our Phoenix office, and competitive On-Target Earnings, inclusive of incentive compensation, of $70,000. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role is based in Phoenix, AZ. At Justworks, we follow a “Flexwork” model, which means teammates in this role are required to work from our Phoenix office at least two days per week.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/span\u0026gt;#LI-JM1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7871443?gh_jid=7871443","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3425840,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7871443,"updated_at":"2026-05-13T11:31:31-04:00","requisition_id":"JR103157","title":"Manager, Customer Benefits Support","company_name":"Justworks","first_published":"2026-05-13T11:31:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Benefits Specialists as they expertly handle a high volume of customer Benefits inquiries across multiple channels. In this role, you will focus on maintaining high work quality and speedy response times as the company and our customer base grow. Along the way, it\u0026#39;s key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a hands-on leader who will think and act strategically and tactually to drive the team’s engagement throughout the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring, and developing individual team members.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a team of Customer Support Benefits Specialists who assist our customers with inbound support inquiries across multiple channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the annual strategic planning and roadmap development for the Customer Success Organization, ensuring team resources and objectives align with long-term company growth and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Form a tight cross-functional relationship with key stakeholders across Risk \u0026amp;amp; Insurance, Benefits, Account Development, Retention, and Revenue Enablement to ensure seamless interactions and alignment of goals and initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and present a quarterly root cause analysis to report on Benefits trends and insights to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend improvements to Benefits products, features, and processes as a result of data-backed insights and analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the annual Health Insurance Renewals program to represent Customer Support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with resolving customer critical moments and turning a customer’s negative experience into a positive one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding customer needs related to benefits trends and making recommendations to improve customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development and implementation of Benefits Specialist training and certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and publish key metrics for your team, such as response time, productivity, CSAT, QA, and utilization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Talent Acquisition and Training teams to evaluate and successfully onboard and ramp new employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle general management responsibilities, such as leading regular team meetings, individual one-on-ones, generating weekly metrics reports, quarterly business reviews, and conducting periodic performance reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on department and/or organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager of Customer Support, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds an Effective Team \u0026lt;/strong\u0026gt;-\u0026amp;nbsp; Building a strong identity team that applies their diverse skills and perspectives to achieve common goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develops Talent\u0026lt;/strong\u0026gt;- Developing people to meet both their career goals and the organization’s goals through effective performance management, candid feedback, and coaching conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cultivates Innovation\u0026lt;/strong\u0026gt;-\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning \u0026amp;amp; development for self and team, including the adoption of new AI and automation tools for efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensures Accountability\u0026lt;/strong\u0026gt;- Holds self and others accountable to meet commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Directs work\u0026lt;/strong\u0026gt;- Providing direction, delegating, and removing obstacles to get work done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-year degree or equivalent work experience3+ years managing a customer service team, preferably in the health insurance, employee benefits, or financial benefits space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level knowledge of the health insurance and financial benefit landscape across PEO and non-PEO products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping customers and Superior customer support skills - ability to be empathetic, compassionate, responsive, and resourceful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced experience and skill with mentoring and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with CRM and customer service communication platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in identifying service trends and creating a path to resolve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-driven to be productive and seek out self-improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine desire to improve the quality of service we provide, as well as the experience of our team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort and experience leading a team through effective change management and stressful situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills with acute attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms that people can understand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face, and the know-how to organize and prioritize your workload.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited to be a part of a team that supports customers 24/7.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $120,000.00 to $132,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid \u0026lt;/span\u0026gt;#LI-KC2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7950982?gh_jid=7950982","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3452732,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7950982,"updated_at":"2026-06-01T17:52:46-04:00","requisition_id":"JR103257","title":"Manager, Customer Payments Support","company_name":"Justworks","first_published":"2026-06-01T17:52:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Payments Specialists as they expertly handle a high volume of customer payments inquiries across multiple channels. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it\u0026#39;s key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a hands-on leader, who will think and act both strategically and tactically, to drive the team’s engagement at all points of the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a team of Customer Support Payments Specialists who assist our customers with inbound support inquiries across multiple channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Form a tight cross-functional relationship with key stakeholders across PTU, Legal, RevEn, and Security to ensure seamless interactions and alignment of goals and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and present a quarterly root cause analysis to report on payments and tax trends and insights to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend improvements to payments and tax products, features, and processes as a result of data-backed insights and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership and accountability of the NSF process and collection for Support-owned customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with resolving customer critical moments and turning a customer’s negative experience into a positive one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding customer needs related to payments and trends, and ability to make recommendations to improve customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development and implementation of Payments Specialist training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and publish key metrics for your team such as response time, productivity, CSAT, QA, and utilization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Talent Acquisition and Training teams to evaluate and successfully onboard and ramp new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle general management responsibilities, such as leading regular team meetings, individual one-on-ones, generating weekly metrics reports, quarterly business reviews, and conducting periodic performance reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager of Customer Support, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds an Effective Team -\u0026amp;nbsp; \u0026lt;/strong\u0026gt;Building a strong-identity team that applies their diverse skills and perspectives to achieve common goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develops Talent -\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Developing people to meet both their career goals and the organization’s goals through effective performance management, candid feedback and coaching conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cultivates Innovation -\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning \u0026amp;amp; development for self and team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensures Accountability - \u0026lt;/strong\u0026gt;Holds self and others accountable to meet commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Directs work -\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Providing direction, delegating and removing obstacles to get work done\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026amp;nbsp;\u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4 year degree or equivalent relevant work experience3+ years managing a customer service team, preferably in the payments or payroll space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level knowledge of\u0026amp;nbsp; payroll processing and payroll tax across PEO and non-PEO products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping customers and Superior customer support skills - ability to be empathetic, compassionate, responsive and resourceful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience identifying service trends and creating a path to resolve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-driven to be productive and seek out self-improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine desire to improve the quality of service we provide as well as the experience of our team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort and experience leading a team through effective change management and stressful situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills with acute attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face, and know-how to organize and prioritize your workload\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited to be a part of a team that supports customers 24/7\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $120,000.00 to $132,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-KC2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":87653,"name":"Tampa, Florida","location":"Tampa, Florida","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7974973?gh_jid=7974973","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3452732,"location":{"name":"Tampa, Florida"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7974973,"updated_at":"2026-06-01T17:52:47-04:00","requisition_id":"JR103257","title":"Manager, Customer Payments Support","company_name":"Justworks","first_published":"2026-06-01T17:52:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Payments Specialists as they expertly handle a high volume of customer payments inquiries across multiple channels. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it\u0026#39;s key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a hands-on leader, who will think and act both strategically and tactically, to drive the team’s engagement at all points of the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a team of Customer Support Payments Specialists who assist our customers with inbound support inquiries across multiple channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Form a tight cross-functional relationship with key stakeholders across PTU, Legal, RevEn, and Security to ensure seamless interactions and alignment of goals and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and present a quarterly root cause analysis to report on payments and tax trends and insights to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend improvements to payments and tax products, features, and processes as a result of data-backed insights and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership and accountability of the NSF process and collection for Support-owned customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with resolving customer critical moments and turning a customer’s negative experience into a positive one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding customer needs related to payments and trends, and ability to make recommendations to improve customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development and implementation of Payments Specialist training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and publish key metrics for your team such as response time, productivity, CSAT, QA, and utilization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Talent Acquisition and Training teams to evaluate and successfully onboard and ramp new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle general management responsibilities, such as leading regular team meetings, individual one-on-ones, generating weekly metrics reports, quarterly business reviews, and conducting periodic performance reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager of Customer Support, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builds an Effective Team -\u0026amp;nbsp; \u0026lt;/strong\u0026gt;Building a strong-identity team that applies their diverse skills and perspectives to achieve common goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develops Talent -\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Developing people to meet both their career goals and the organization’s goals through effective performance management, candid feedback and coaching conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cultivates Innovation -\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning \u0026amp;amp; development for self and team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensures Accountability - \u0026lt;/strong\u0026gt;Holds self and others accountable to meet commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Directs work -\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Providing direction, delegating and removing obstacles to get work done\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026amp;nbsp;\u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4 year degree or equivalent relevant work experience3+ years managing a customer service team, preferably in the payments or payroll space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level knowledge of\u0026amp;nbsp; payroll processing and payroll tax across PEO and non-PEO products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping customers and Superior customer support skills - ability to be empathetic, compassionate, responsive and resourceful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience identifying service trends and creating a path to resolve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-driven to be productive and seek out self-improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine desire to improve the quality of service we provide as well as the experience of our team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort and experience leading a team through effective change management and stressful situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills with acute attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face, and know-how to organize and prioritize your workload\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited to be a part of a team that supports customers 24/7\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our Tampa Office is targeted at $111,600.00 to $122,760.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-KC2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":87653,"name":"Tampa, Florida","location":"Tampa, Florida","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7908641?gh_jid=7908641","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437503,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7908641,"updated_at":"2026-05-14T17:42:40-04:00","requisition_id":"JR103183","title":"Manager, Customer Success","company_name":"Justworks","first_published":"2026-05-11T13:57:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a customer-obsessed leader with a proven track record of developing high-performing, consultative teams that go above and beyond for their customers. You thrive in a fast-paced environment and bring a balance of strategic thinking and hands-on leadership, guiding your team to drive customer satisfaction, deepen relationships, and unlock revenue growth. You are an exceptional listener and communicator who simplifies complexity, empowers your team to think critically, and fosters a culture of curiosity, accountability, and continuous learning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Manager of Customer Success, you will coach and develop Customer Success Managers to act as trusted advisors and extensions of their customers’ teams. You will enable your team to advocate for customers, identify and act on growth opportunities, and partner cross-functionally to drive meaningful outcomes. By elevating both the customer experience and your team’s commercial acumen, you will ensure long-term customer success on the Justworks platform while contributing to overall business growth.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, onboard, and develop a high-performing team of Customer Success Managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and empower CSMs to build strong, consultative relationships with customers, deeply understand their business goals, and consistently demonstrate value throughout the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide your team in proactively driving customer satisfaction, retention, and growth through routine engagement, business reviews, and promotion of Justworks products and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor team portfolios to identify risks and opportunities, coaching CSMs on retention strategies, expansion, and navigating complex customer challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally to advocate for customer needs, share trends and insights, and drive improvements that enhance the customer experience and influence product and business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevate your team’s ability to simplify complex concepts and manage sensitive or high-impact customer situations with professionalism and empathy, communicating directly with customers as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational excellence by refining processes, improving quality, and holding the team accountable to key metrics such as customer health, adoption, retention, and revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and develop your team through regular 1:1s, performance feedback, and career development, fostering a culture of accountability, curiosity, and continuous learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager of Customer Success Management, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility \u0026lt;/strong\u0026gt;- being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability \u0026lt;/strong\u0026gt;- the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge\u0026lt;/strong\u0026gt; - the specific set of sales skills (prospecting, nurturing, engaging, presenting, etc) and knowledge (product, markets, trends, business etc) necessary to enact the exchange of value between a buyer and the vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious \u0026lt;/strong\u0026gt;- the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in customer success, account management, or relationship management, with at least 1+ years of people management or team leadership experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building, coaching, and developing high-performing, consultative teams that drive customer satisfaction, retention, and revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability in owning, growing and retaining a book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with the ability to guide teams in identifying expansion opportunities, navigating complex customer scenarios, and delivering measurable value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in healthcare, HR, insurance, or HR Tech/SaaS environments preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and interpersonal skills, with the ability to influence, coach, and simplify complex concepts for both internal and external audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate strategically while executing tactically in a fast-paced, evolving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills, with experience leveraging data to inform decisions, identify trends, and drive improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with the ability to manage competing priorities, scale processes, and drive operational excellence across a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and adaptable leader who partners effectively cross-functionally and fosters a culture of accountability, curiosity, and continuous learning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year. In addition to base salary, this role is eligible for incentive compensation with a competitive On-Target Earnings (OTE) potential of $134,200 - $147,620. Final compensation within the range will be determined by factors including, but not limited to, the candidate\u0026#39;s specialized skill set, experience, and relevant education or training. *Incentive compensation is discretionary, not guaranteed, and is governed by the terms of the applicable company incentive plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-KC2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7727638?gh_jid=7727638","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3391807,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7727638,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102974","title":"Manager, Engineering Enablement","company_name":"Justworks","first_published":"2026-03-19T16:39:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;DEPARTMENT\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Platform Engineering\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers to help them grow their technical skills by fostering a culture of\u0026amp;nbsp; technical excellence, innovation and continuous learning\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance, both technical and non-technical, to direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attract, hire, develop, and retain a high-performing team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive sound technical decision-making and lead technical conversations with other teams across Justworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good judgment \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a software engineer working on production web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 1 year of experience managing a team of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable experience prioritizing, crafting, and achieving plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High levels of empathy and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, MySQL, Kafka, Temporal, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $192,500.00 - $211,750.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DG2 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7985166?gh_jid=7985166","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3458404,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7985166,"updated_at":"2026-06-05T12:16:37-04:00","requisition_id":"JR103290","title":"Manager, International Customer Success ","company_name":"Justworks","first_published":"2026-06-05T12:16:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic leader and a foundational architect of Justworks’ international service model. You have a proven track record of driving outcomes in high-growth, complex environments. You thrive at the intersection of consultative expertise and operational excellence, with a passion for building multi-functional teams that scale. You are a leader who enjoys simplifying the complex, advocating for the customer, and partnering with executive stakeholders to influence the global product roadmap. You embody the Justworks COGIS values, using grit and integrity to navigate the nuances of international expansion while fostering a culture of camaraderie and openness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Manager, International Customer Success, you are responsible for the strategic oversight and daily operations of Justworks’ international service organization supporting our Employer of Record (EOR) solution. You own the end-to-end service strategy for international customers by leading a multi-functional organization comprised of two distinct specialized units:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Consultants:\u0026lt;/strong\u0026gt; A team of regionalized EOR experts providing high-stakes, country-specific compliance and HR guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Support: \u0026lt;/strong\u0026gt;A team focused on front-line excellence and scaling through automation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for the strategic integration of international service functions into the broader Justworks ecosystem. You serve as the primary bridge between international customers and internal stakeholders (Product, Legal, Sales, and Ops), ensuring that our service model scales globally for our product while maintaining industry-leading standards.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and scale a complex organization consisting of both regional consultants and support specialists; conduct 1:1s, lead regular team meetings, and perform annual reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement the SOPs and workflows that unify international customer success functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the voice of the customer for Ops, Product, Sales, and Legal to architect solutions that meet the needs of global small businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Go-To-Market teams to position our customer service and expertise as a key differentiator, helping to win new business and expand the Justworks brand.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain baseline KPIs for CSAT, SLA and Quality Assurance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the delivery of high-stakes international guidance, ensuring all customer advice regarding global labor laws and EOR nuances is accurate and mitigates liability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the identification and adoption of international products and services while implementing automated workflows to improve team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and coach teammates in managing complex customer de-escalations and triaging between Customer Success and International Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build role-specific training frameworks and oversee the creation of external-facing international knowledge base content to ensure standardized support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on departmental/organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, International Customer Success International \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consultative - \u0026lt;/strong\u0026gt;Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility - \u0026lt;/strong\u0026gt;Being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adaptability - \u0026lt;/strong\u0026gt;The ability to adjust your approach or actions in response to changes in your internal and external environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented - \u0026lt;/strong\u0026gt;Identifies the source of a question or challenge and provides the right, or a better, way of doing things.Curious - The innate desire to learn, grow and understand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in customer success, account management, or related customer-facing field with at least\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;2-3 years\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;specifically in the EOR industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of direct people management experience, with a proven track record of leading remote or distributed teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage diverse job families with different skill sets, KPIs, and complexity levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in designing SOPs and workflows from scratch, particularly in a global or regionalized environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the risks associated with EOR and international labor laws, with the ability to ensure team accuracy in high-stakes scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert in using data and automation to reduce \u0026quot;cost to serve\u0026quot; while scaling a team 5x+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional ability to influence Product, Legal, and Sales leadership to ensure international growth is operationally sustainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal, communication, and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify service trends and present a path to resolve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of passion for customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for working collaboratively in a highly matrixed and disturbed team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze data and make data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Specific experience in Employer-of-Record (EOR) and international products preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to International Hubs (Mexico City, NYC, London) quarterly to align with regional teams and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multilingual fluency is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":91635,"name":"Customer Success, International Products","child_ids":[],"parent_id":91634}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7966602?gh_jid=7966602","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3458404,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7966602,"updated_at":"2026-06-05T12:04:40-04:00","requisition_id":"JR103290","title":"Manager, International Customer Success ","company_name":"Justworks","first_published":"2026-06-05T12:00:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic leader and a foundational architect of Justworks’ international service model. You have a proven track record of driving outcomes in high-growth, complex environments. You thrive at the intersection of consultative expertise and operational excellence, with a passion for building multi-functional teams that scale. You are a leader who enjoys simplifying the complex, advocating for the customer, and partnering with executive stakeholders to influence the global product roadmap. You embody the Justworks COGIS values, using grit and integrity to navigate the nuances of international expansion while fostering a culture of camaraderie and openness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Manager, International Customer Success, you are responsible for the strategic oversight and daily operations of Justworks’ international service organization supporting our Employer of Record (EOR) solution. You own the end-to-end service strategy for international customers by leading a multi-functional organization comprised of two distinct specialized units:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Consultants:\u0026lt;/strong\u0026gt; A team of regionalized EOR experts providing high-stakes, country-specific compliance and HR guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Support: \u0026lt;/strong\u0026gt;A team focused on front-line excellence and scaling through automation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for the strategic integration of international service functions into the broader Justworks ecosystem. You serve as the primary bridge between international customers and internal stakeholders (Product, Legal, Sales, and Ops), ensuring that our service model scales globally for our product while maintaining industry-leading standards.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and scale a complex organization consisting of both regional consultants and support specialists; conduct 1:1s, lead regular team meetings, and perform annual reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement the SOPs and workflows that unify international customer success functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the voice of the customer for Ops, Product, Sales, and Legal to architect solutions that meet the needs of global small businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Go-To-Market teams to position our customer service and expertise as a key differentiator, helping to win new business and expand the Justworks brand.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain baseline KPIs for CSAT, SLA and Quality Assurance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the delivery of high-stakes international guidance, ensuring all customer advice regarding global labor laws and EOR nuances is accurate and mitigates liability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the identification and adoption of international products and services while implementing automated workflows to improve team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and coach teammates in managing complex customer de-escalations and triaging between Customer Success and International Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build role-specific training frameworks and oversee the creation of external-facing international knowledge base content to ensure standardized support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on departmental/organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, International Customer Success International \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consultative - \u0026lt;/strong\u0026gt;Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility - \u0026lt;/strong\u0026gt;Being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adaptability - \u0026lt;/strong\u0026gt;The ability to adjust your approach or actions in response to changes in your internal and external environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented - \u0026lt;/strong\u0026gt;Identifies the source of a question or challenge and provides the right, or a better, way of doing things.Curious - The innate desire to learn, grow and understand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in customer success, account management, or related customer-facing field with at least\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;2-3 years\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;specifically in the EOR industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of direct people management experience, with a proven track record of leading remote or distributed teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage diverse job families with different skill sets, KPIs, and complexity levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in designing SOPs and workflows from scratch, particularly in a global or regionalized environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the risks associated with EOR and international labor laws, with the ability to ensure team accuracy in high-stakes scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert in using data and automation to reduce \u0026quot;cost to serve\u0026quot; while scaling a team 5x+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional ability to influence Product, Legal, and Sales leadership to ensure international growth is operationally sustainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal, communication, and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify service trends and present a path to resolve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of passion for customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for working collaboratively in a highly matrixed and disturbed team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze data and make data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Specific experience in Employer-of-Record (EOR) and international products preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to International Hubs (Mexico City, NYC, London) quarterly to align with regional teams and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multilingual fluency is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":91635,"name":"Customer Success, International Products","child_ids":[],"parent_id":91634}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7985157?gh_jid=7985157","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3458404,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7985157,"updated_at":"2026-06-05T12:12:05-04:00","requisition_id":"JR103290","title":"Manager, International Customer Success ","company_name":"Justworks","first_published":"2026-06-05T12:12:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic leader and a foundational architect of Justworks’ international service model. You have a proven track record of driving outcomes in high-growth, complex environments. You thrive at the intersection of consultative expertise and operational excellence, with a passion for building multi-functional teams that scale. You are a leader who enjoys simplifying the complex, advocating for the customer, and partnering with executive stakeholders to influence the global product roadmap. You embody the Justworks COGIS values, using grit and integrity to navigate the nuances of international expansion while fostering a culture of camaraderie and openness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Manager, International Customer Success, you are responsible for the strategic oversight and daily operations of Justworks’ international service organization supporting our Employer of Record (EOR) solution. You own the end-to-end service strategy for international customers by leading a multi-functional organization comprised of two distinct specialized units:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Consultants:\u0026lt;/strong\u0026gt; A team of regionalized EOR experts providing high-stakes, country-specific compliance and HR guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Support: \u0026lt;/strong\u0026gt;A team focused on front-line excellence and scaling through automation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for the strategic integration of international service functions into the broader Justworks ecosystem. You serve as the primary bridge between international customers and internal stakeholders (Product, Legal, Sales, and Ops), ensuring that our service model scales globally for our product while maintaining industry-leading standards.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and scale a complex organization consisting of both regional consultants and support specialists; conduct 1:1s, lead regular team meetings, and perform annual reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement the SOPs and workflows that unify international customer success functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the voice of the customer for Ops, Product, Sales, and Legal to architect solutions that meet the needs of global small businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Go-To-Market teams to position our customer service and expertise as a key differentiator, helping to win new business and expand the Justworks brand.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain baseline KPIs for CSAT, SLA and Quality Assurance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the delivery of high-stakes international guidance, ensuring all customer advice regarding global labor laws and EOR nuances is accurate and mitigates liability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the identification and adoption of international products and services while implementing automated workflows to improve team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and coach teammates in managing complex customer de-escalations and triaging between Customer Success and International Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build role-specific training frameworks and oversee the creation of external-facing international knowledge base content to ensure standardized support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on departmental/organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, International Customer Success International \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consultative - \u0026lt;/strong\u0026gt;Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility - \u0026lt;/strong\u0026gt;Being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adaptability - \u0026lt;/strong\u0026gt;The ability to adjust your approach or actions in response to changes in your internal and external environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented - \u0026lt;/strong\u0026gt;Identifies the source of a question or challenge and provides the right, or a better, way of doing things.Curious - The innate desire to learn, grow and understand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in customer success, account management, or related customer-facing field with at least\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;2-3 years\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;specifically in the EOR industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of direct people management experience, with a proven track record of leading remote or distributed teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage diverse job families with different skill sets, KPIs, and complexity levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in designing SOPs and workflows from scratch, particularly in a global or regionalized environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the risks associated with EOR and international labor laws, with the ability to ensure team accuracy in high-stakes scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert in using data and automation to reduce \u0026quot;cost to serve\u0026quot; while scaling a team 5x+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional ability to influence Product, Legal, and Sales leadership to ensure international growth is operationally sustainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal, communication, and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify service trends and present a path to resolve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of passion for customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for working collaboratively in a highly matrixed and disturbed team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze data and make data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Specific experience in Employer-of-Record (EOR) and international products preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to International Hubs (Mexico City, NYC, London) quarterly to align with regional teams and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multilingual fluency is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":91635,"name":"Customer Success, International Products","child_ids":[],"parent_id":91634}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7985161?gh_jid=7985161","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3458404,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7985161,"updated_at":"2026-06-05T12:14:37-04:00","requisition_id":"JR103290","title":"Manager, International Customer Success ","company_name":"Justworks","first_published":"2026-06-05T12:14:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic leader and a foundational architect of Justworks’ international service model. You have a proven track record of driving outcomes in high-growth, complex environments. You thrive at the intersection of consultative expertise and operational excellence, with a passion for building multi-functional teams that scale. You are a leader who enjoys simplifying the complex, advocating for the customer, and partnering with executive stakeholders to influence the global product roadmap. You embody the Justworks COGIS values, using grit and integrity to navigate the nuances of international expansion while fostering a culture of camaraderie and openness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Manager, International Customer Success, you are responsible for the strategic oversight and daily operations of Justworks’ international service organization supporting our Employer of Record (EOR) solution. You own the end-to-end service strategy for international customers by leading a multi-functional organization comprised of two distinct specialized units:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Consultants:\u0026lt;/strong\u0026gt; A team of regionalized EOR experts providing high-stakes, country-specific compliance and HR guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Support: \u0026lt;/strong\u0026gt;A team focused on front-line excellence and scaling through automation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for the strategic integration of international service functions into the broader Justworks ecosystem. You serve as the primary bridge between international customers and internal stakeholders (Product, Legal, Sales, and Ops), ensuring that our service model scales globally for our product while maintaining industry-leading standards.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and scale a complex organization consisting of both regional consultants and support specialists; conduct 1:1s, lead regular team meetings, and perform annual reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement the SOPs and workflows that unify international customer success functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the voice of the customer for Ops, Product, Sales, and Legal to architect solutions that meet the needs of global small businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Go-To-Market teams to position our customer service and expertise as a key differentiator, helping to win new business and expand the Justworks brand.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain baseline KPIs for CSAT, SLA and Quality Assurance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the delivery of high-stakes international guidance, ensuring all customer advice regarding global labor laws and EOR nuances is accurate and mitigates liability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the identification and adoption of international products and services while implementing automated workflows to improve team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and coach teammates in managing complex customer de-escalations and triaging between Customer Success and International Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build role-specific training frameworks and oversee the creation of external-facing international knowledge base content to ensure standardized support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on departmental/organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, International Customer Success International \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consultative - \u0026lt;/strong\u0026gt;Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility - \u0026lt;/strong\u0026gt;Being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adaptability - \u0026lt;/strong\u0026gt;The ability to adjust your approach or actions in response to changes in your internal and external environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented - \u0026lt;/strong\u0026gt;Identifies the source of a question or challenge and provides the right, or a better, way of doing things.Curious - The innate desire to learn, grow and understand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in customer success, account management, or related customer-facing field with at least\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;2-3 years\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;specifically in the EOR industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of direct people management experience, with a proven track record of leading remote or distributed teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage diverse job families with different skill sets, KPIs, and complexity levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in designing SOPs and workflows from scratch, particularly in a global or regionalized environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the risks associated with EOR and international labor laws, with the ability to ensure team accuracy in high-stakes scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert in using data and automation to reduce \u0026quot;cost to serve\u0026quot; while scaling a team 5x+.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional ability to influence Product, Legal, and Sales leadership to ensure international growth is operationally sustainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal, communication, and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify service trends and present a path to resolve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to come up with creative solutions to any problem you face.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of passion for customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for working collaboratively in a highly matrixed and disturbed team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze data and make data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Specific experience in Employer-of-Record (EOR) and international products preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to International Hubs (Mexico City, NYC, London) quarterly to align with regional teams and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multilingual fluency is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":91635,"name":"Customer Success, International Products","child_ids":[],"parent_id":91634}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7895815?gh_jid=7895815","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3432158,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7895815,"updated_at":"2026-05-08T13:14:40-04:00","requisition_id":"JR103167","title":"Manager, International Payroll Operations APAC","company_name":"Justworks","first_published":"2026-05-07T15:51:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As Justworks’ Manager, International Payroll (APAC), you will be responsible for leading the strategy and execution of payroll and payroll tax operations to ensure they are run on-time and accurately across all active APAC countries and other international jurisdictions. You are a seasoned leader and the regional expert on the execution of payroll activities, tax payments, and statutory reporting. You ensure total compliance with regional and local tax regulations while maintaining a global perspective that includes international contractor payments and multi-jurisdictional expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are accountable for managing a high-performing regional team, optimizing our current systems, and partnering with Product teams to innovate and build scalable, automated payroll solutions for the future. You work closely with customer-facing teams to ensure invoicing is seamless and serve as the final escalation point for complex payroll-related inquiries from workers and customers. You are a natural leader who can manage high-pressure situations with ease, possessing both a deep technical understanding of global payroll and the creative mindset required to build world-class products.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership:\u0026lt;/strong\u0026gt; Manage and develop a regional payroll team, providing mentorship and oversight to ensure high standards of operational excellence and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regional Operations:\u0026lt;/strong\u0026gt; Oversee end-to-end payroll processes in all active APAC countries and other assigned jurisdictions, including daily adjustments, tax processing, and accurate statutory remittances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scalable Strategy:\u0026lt;/strong\u0026gt; As the APAC region and other international markets evolve, design and implement localized workflows that allow team members to take ownership of regional execution while maintaining global consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Subject Matter Expertise:\u0026lt;/strong\u0026gt; Provide internal payroll expertise and strategic guidance to cross-functional partners, including customer-facing teams, International Finance, Legal, and Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global Reconciliation:\u0026lt;/strong\u0026gt; Ensure accurate quarterly and year-end processing, including tax reconciliations across all international jurisdictions where we operate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compliance Oversight:\u0026lt;/strong\u0026gt; Stay current on evolving payroll-related laws and regulations across the APAC region and beyond to ensure the organization remains fully compliant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Innovation:\u0026lt;/strong\u0026gt; Act as a key stakeholder and subject matter expert, partnering with Product and Engineering teams to automate and scale payroll products around your operational expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Audit \u0026amp;amp; Controls:\u0026lt;/strong\u0026gt; Support internal control and compliance efforts, including process testing, documentation updates, and remediation as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Other Duties:\u0026lt;/strong\u0026gt; Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, International Payroll, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Oversight\u0026lt;/strong\u0026gt; - exercises extreme attention to detail while maintaining a high-level view of regional trends and operational health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regional Payroll Authority\u0026lt;/strong\u0026gt; - robust foundational knowledge in APAC payroll, with a broad understanding of international contractor compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or leadership style in response to rapid changes in the external regulatory environment or internal business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Leadership\u0026lt;/strong\u0026gt; - focuses on building relationships, understanding complex problems, and developing long-term solutions through active listening and cross-functional collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Standardization \u0026amp;amp; Reporting\u0026lt;/strong\u0026gt; - drives the creation of accurate records, reporting frameworks, and documented processes to ensure regional scalability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in international payroll operations, specifically within the EOR, PEO, or HR Tech space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience managing a regional or international payroll team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of payroll tax regulations and statutory requirements across multiple APAC countries (e.g., Singapore, Australia, India, etc.) and experience with International Contractor compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in leveraging and optimizing payroll software and global platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel skills, including the ability to perform complex data analysis and financial modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent client-facing and communication skills, with the ability to address executive-level inquiries and concerns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal and team-building skills with the ability to motivate and guide a diverse group of payroll professionals across different time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Plus:\u0026lt;/strong\u0026gt; Experience building or advising on the development of tech products around payroll operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant professional certifications (e.g., CPP, CIPP, or regional equivalents) would be a significant advantage.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GPMI\u0026lt;/strong\u0026gt; (Global Payroll Management Institute) certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CIPP/A\u0026lt;/strong\u0026gt; (Certified Information Privacy Professional/Asia).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regional memberships such as \u0026lt;strong\u0026gt;APA\u0026lt;/strong\u0026gt; (Australian Payroll Association) or equivalent local bodies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position is targeted at 3,300,000 INR - 4,000,000 INR per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MM3 \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Remote\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":91637,"name":"Operations, International Products","child_ids":[],"parent_id":91634}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7908620?gh_jid=7908620","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437500,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7908620,"updated_at":"2026-05-08T16:06:48-04:00","requisition_id":"JR103170","title":"Manager, Onboarding","company_name":"Justworks","first_published":"2026-05-08T16:06:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As the Manager, Onboarding, you will lead and mentor a team who serve as the crucial initial point of contact for post-sales customers transitioning onto a new Justworks product. You will leverage your expertise to oversee the entire onboarding lifecycle, ensuring a standardized, seamless, and service-first experience for customers that sets the foundation for long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You think strategically but operate hands-on. You use data to guide decisions, proactively remove obstacles, and continuously improve how work gets done. You are energized by change and skilled at leading teams through it. You care deeply about developing people, building scalable systems, and shaping the future of onboarding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for the overall effectiveness and efficiency of the onboarding function, focusing on optimizing processes, and maintaining high customer satisfaction during the pivotal implementation phase. This is a highly visible leadership role, requiring strong relationship management skills not just with customers, but also as the primary bridge between Sales, Operations, and Customer Success to ensure smooth handoffs and alignment on the customer journey. You will guide your team to become trusted partners and product experts, directly contributing to Justworks\u0026#39; mission of enabling entrepreneurs to focus on building their businesses.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales and Customer Success teams to ensure seamless new customer onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess over key metrics such as onboarding success and customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach your team members in reinforcing Onboarding best practices, our CSO identity, and the Justworks brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with team members and internal teams to advocate for customer needs and that the voice of the customer is heard, understood, and prioritized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle general management responsibilities, such as conducting 1:1s, leading regular team meetings, generating reports, and conducting annual performance reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support hiring and expansion of our Onboarding Team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on continuous process and quality improvement in partnership with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed based on department and/or organizational needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Manager, Onboarding, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility\u0026lt;/strong\u0026gt; - being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt; - the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt; - the innate desire to learn, grow and understand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5 or more years of experience in customer onboarding, customer success, or service operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3 or more years of people and team management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of coaching and developing high-performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success achieving team KPIs and operational targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or improving processes in a scaling environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Impeccable organizational, written, and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in HR Tech or SaaS preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at \u0026lt;span class=\u0026quot;collapsed-field-text\u0026quot;\u0026gt;$122,000.00 - $134,200.00.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7775643?gh_jid=7775643","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3404512,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7775643,"updated_at":"2026-04-17T11:30:21-04:00","requisition_id":"JR103034","title":"Product Designer, Benefits","company_name":"Justworks","first_published":"2026-04-17T11:30:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is seeking a Product Designer to help scale our Benefits experience, contributing to our Benefits team’s mission to provide peace of mind to admins, members, and their families. Justworks’ Benefits team is focused on supporting businesses that would not otherwise have access to enterprise-level benefits. We deliver reliable and compliant access to high-quality health insurance, the ability to save for their financial future, and support during life’s unforeseen events and major milestones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a member of the Benefits Experience design team, you will work closely with cross-functional teams delivering the Benefits experience. You will rely on your systems thinking skills and obsession of craft to solve complex design problems and deliver elegant and delightful solutions.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will apply your passion for tackling complex design problems with a focus on our customers’ needs. You are a versatile designer who steps back to analyze complex workflows and also dives into the details of interactions and user interface. You share early and often, holding nothing precious and collaborating with other designers to establish a world-class user experience for our customers across the Justworks product suite. You balance systems-level thinking with an eye for detail, constantly striving to shape complex, difficult user problems into simple, seamless experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design experiences across the entire product development lifecycle, from discovery to conceptualization to delivery and launch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other designers, product managers, researchers, marketers, data scientists, and engineers to identify and define design problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct and collaborate on user research, testing, and data analysis to understand user behavior and inform design decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate design decisions through rapid prototyping and experimentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with engineers to deliver high-quality experiences\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape our internal design system with consistency and efficiency in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related responsibilities as needed based on department and/or organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Product Designer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer focus \u0026lt;/strong\u0026gt;- builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication \u0026lt;/strong\u0026gt;- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nimble learning \u0026lt;/strong\u0026gt;- actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Creative thinking \u0026lt;/strong\u0026gt;- discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 years of experience designing web- and mobile-based applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing for complex, content-heavy workflows, preferably in heavily-regulated industries such as healthcare, insurance, benefits, or related domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working as part of a cross-functional team, collaborating fluidly with engineers, product managers, researchers, marketers, data scientists, and others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio of professional (non-speculative) design work for real-world applications; and the ability to present your work in the form of case studies articulating the design problem, your process, and the eventual business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail, and a refined sense of craft in visual design, typography, and brand expression\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in Figma\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $127,000.00 to $160,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AJ1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":151572,"name":"Product Design","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7425641?gh_jid=7425641","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3305157,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7425641,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102610","title":"Product Manager, Core Services","company_name":"Justworks","first_published":"2026-01-20T15:44:30-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Team / Product at Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments). That will require you to have a keen intuition for customer needs, risk management, and commercialization. Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience. You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role / What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Lifecycle domain is responsible for underpinning the end-to-end experience of Justworks’ customers—ensuring that every interaction, from shopping to graduation, is frictionless, straightforward, and deeply trustworthy. We build and scale experiences and services that handle our increasing set of customers and their growing needs across more and more stratified workforces. We succeed when our customers discover and pick the right mix of Justworks products for their individual needs, receive best-in-class support to run their business confidently, and utilize comprehensive tools to manage their workforce.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within Lifecycle, the Core Services Mission Team manages all company and member data of Justworks’ customers via a number of API endpoints with an emphasis on performance and stability. Core Services are the backbone of many Justworks products and features. As a Product Manager on Core Services, you’ll spend the majority of your time executing against well-defined problem sets. You’ll be in high learning mode, obsessing over the needs of our customers, soaking up how the Justworks Product team conducts its work and be expected to execute on all the basic skills of product management with active coaching from your manager. As you gain a richer understanding of our customers and business model, you’ll be involved in increasingly complicated bodies of work.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the strategy and roadmap for key Core Service components and articulate a compelling vision of business impact to stakeholders across the product and engineering organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively hone your knowledge of the PDLC, from discovery through delivery and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer-centered partnership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to team problem-solving and actively support or facilitate team processes and ceremonies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on opportunities beyond core responsibilities to support product strategy and drive impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Product Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer focus - builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Plans and aligns - breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of product management experience in a modern technology business or equivalent experience in software engineering, data science, or business analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong commitment to problem-solving, capable of breaking down complex problems for team execution against business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to deeply understand the fundamentals of our business model and prioritize your own education and development through interviews with coworkers, customers and prospects\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep user empathy and a high bar for user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical acumen is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working in a highly regulated domain (e.g. fintech or healthcare) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $127,000.00 - $160,000.00 per year.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7972369?gh_jid=7972369","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3460784,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7972369,"updated_at":"2026-06-03T11:55:47-04:00","requisition_id":"JR103258","title":"Product Manager, Time","company_name":"Justworks","first_published":"2026-06-03T11:52:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the team / Product at Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).\u0026amp;nbsp; Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.\u0026amp;nbsp; You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Product Foundations \u0026amp;amp; Time domain stewards the core experiences, infrastructure, and workforce tools that underpin how administrators and their employees navigate, track, and manage their work on Justworks. It owns the systems that enable accurate time tracking, PTO and time-off management, mobile access, reporting, navigation, and shared product surfaces, forming the reliable, high-performance foundation that supports every Justworks product and empowers businesses to stay compliant, productive, and connected.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within Product Foundations \u0026amp;amp; Time, the Time mission team owns how Justworks customers manage workforce time: time off and time worked. Time Off covers leave policies, PTO balances, and the workflows admins and employees use to request and approve time away. Time Worked covers how hours are captured, reviewed, and passed to payroll across Justworks\u0026#39; customer base. As a Product Manager on Time, you’ll spend the majority of your time executing against well-defined problem sets. You’ll be in high learning mode, obsessing over the needs of our customers, soaking up how the Justworks Product team conducts its work and be expected to execute on all the basic skills of product management with active coaching from your manager. As you gain a richer understanding of our customers and business model, you’ll be involved in increasingly complicated bodies of work.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the strategy and roadmap for key Time initiatives and articulate a compelling vision of business impact to stakeholders across the product and engineering organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively hone your knowledge of the PDLC, from discovery through delivery and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer-centered partnership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to team problem-solving and actively support or facilitate team processes and ceremonies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on opportunities beyond core responsibilities to support product strategy and drive impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of product management experience in a modern technology business or equivalent experience in software engineering, data science, or business analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong commitment to problem-solving, capable of breaking down complex problems for team execution against business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to deeply understand the fundamentals of our business model and prioritize your own education and development through interviews with coworkers, customers and prospects\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep user empathy and a high bar for user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical acumen is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working in a highly regulated domain (e.g. fintech or healthcare) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $127,000.00 - $160,000.00 per year.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7839622?gh_jid=7839622","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3418656,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7839622,"updated_at":"2026-05-13T17:24:32-04:00","requisition_id":"JR103101","title":"Product Operations Manager, AI \u0026 Systems","company_name":"Justworks","first_published":"2026-04-24T16:09:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About Justworks\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re united by shared goals and motivations, best summed up in our company values, which are reflected in our products and our team.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;About the team / Product at Justworks\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you\u0026#39;ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;About the role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Product Operations Manager who brings product thinking to the internal systems that power our Product organization. This is a highly leveraged, builder-oriented role focused on how work gets done – not just what gets built.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll operate across domains (FinTech, Healthcare, HR Tech), partnering closely with Product, Engineering, Design, and GTM teams to identify where friction exists in how we plan, build, and scale. Rather than managing processes, you’ll design and implement the infrastructure – tooling, workflows, and knowledge systems – that makes great product work repeatable across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Care is central to how Justworks operates, and here, that extends to how we support our own teams. You’ll help ensure that PMs and cross-functional partners can spend more time on high-judgment work and less on coordination overhead, by building systems that are intuitive, scalable, and increasingly AI-native.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While this role is primarily operational, there will be moments where you step into a PM mindset – particularly when building internal tools and systems. You’ll define problems, design solutions, and iterate based on feedback, just as you would for a customer-facing product – with the product organization itself as your user.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the product development lifecycle as a system – using AI to diagnose breakdowns, redesign workflows, and continuously improve how we build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered workflows that reduce the administrative layer of product work – including spec-to-GTM translation, synthesis of customer signals, QA scenario generation, and automated progress reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the product organization’s knowledge layer and sources of truth – including roadmap data, decision logs, and project status – structured for both human and AI consumption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the product tooling ecosystem – driving consistency, standardization, and thoughtful adoption across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption, enablement, and upskilling across the Product organization – ensuring teams effectively use the systems, tools, and AI workflows you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale what works – identify high-impact workflows and patterns emerging within teams and turn them into shared standards through tooling, documentation, and enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own PM hiring infrastructure and product ops metrics – including hiring design and onboarding, and defining and tracking the metrics that inform product leadership decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What you\u0026#39;ll need\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You’re a builder who applies product thinking to internal systems. You’re comfortable working across the Product organization and partnering with leadership to turn fragmented ways of working into scalable, durable infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in product operations, product management, strategy/operations, or a related role — with a track record of building systems and tooling, not just managing processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency with AI as a core part of your workflow — you use it instinctively in your own work and know how to design systems that meaningfully leverage it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product judgment applied internally — you approach operational problems with the same rigor as customer-facing ones, with a bias toward simple, scalable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High data fluency — able to define meaningful metrics, instrument systems, and translate insights into action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking — you can distinguish between process issues and structural problems, and know when to optimize vs redesign\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, direct communication — able to surface what’s working and what isn’t, and influence across teams, including senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or scaling a product organization’s operating system (e.g., PDLC, knowledge management, tooling, hiring, onboarding)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth environment, ideally within a regulated domain (fintech, healthcare, HR tech)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $127,000.00 to $173,300.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-RG1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7927887?gh_jid=7927887","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3445483,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7927887,"updated_at":"2026-05-21T10:57:03-04:00","requisition_id":"JR103235","title":"Program Manager, Product","company_name":"Justworks","first_published":"2026-05-20T18:17:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Manager of Program Management under the Technology Strategy \u0026amp;amp; Operations team. Our Program Management function plays a vital role in keeping Justworks’ Technology Division – comprising Product, Design, Engineering, and Data – focused and connected. We connect dots and break silos across teams by maintaining an effective operating cadence, managing strategic initiatives, and leading special projects that help translate strategy into execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re excited by the idea of leading initiatives across the organization and driving impact. Everything you deliver is backed by a solid strategy. You maintain confidence throughout your work while staying committed to getting things done.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;​​As a Program Manager on the Technology team, you will work closely with Product, Design, Engineering, and Data, in partnership with teams across Revenue, Operations, and Legal, to accelerate the delivery of high-impact initiatives that are critical to driving our strategy and alignment with company goals. You will drive product initiatives forward that have multiple stakeholders, competing deadlines, and many moving parts.In this role, you’ll act as a bridge between functions and teams, helping connect work across the organization and ensuring clarity, alignment, and follow-through. You will leverage and apply program management frameworks to support effective execution, manage dependencies, and drive accountability and delivery across initiatives within a core product domain.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;You are comfortable bringing structure to ambiguity, tracking progress against plans, and escalating risks or trade-offs as needed to keep work moving forward. You thrive in cross-functional environments and are motivated by seeing complex initiatives translate into real outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Program Manager on the Technology team, you will be responsible for driving execution across one or more key initiatives within a core product or business domain. You will partner closely with Technology professionals and cross-functional leaders to ensure work is well-coordinated, risks are managed, and outcomes are delivered.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026amp;nbsp;Y\u0026lt;/span\u0026gt;ou will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the execution of cross-functional programs and initiatives, partnering closely with Product, Design, Engineering, Data, and other stakeholders, including Operations, Compliance, Customer Success, Product Marketing, and Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support program planning and definition by determining program goals, scope, workstreams, and success metrics in partnership with functional leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in and help drive discovery activities to understand business needs, constraints, and dependencies, translating findings into clear plans, milestones, deliverables, and timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate work across multiple teams, tracking dependencies, risks, and progress to keep initiatives moving forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate program operating rhythms such as working sessions, check-ins, milestone reviews, and retrospectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain, and own core program artifacts, including project plans, status updates, documentation, calendars, and risk logs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate progress, risks, and key decisions to stakeholders and leadership with clarity and consistency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, document, and escalate risks, blockers, and trade-offs in a timely manner, proposing options and recommendations when possible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support incident and escalation management by organizing response workflows, maintaining visibility into status and risks, and ensuring timely communication and follow-up across stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect, track, and analyze data to inform decisions, measure progress, and surface insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support change management and rollout efforts, including coordination of enablement, documentation, and internal communications as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with external vendors and partners to coordinate timelines, track deliverables, and support execution, in partnership with internal stakeholders and vendor managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the evolution of program management practices, templates, and operating norms across the Technology organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Program Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication\u0026lt;/strong\u0026gt; - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and nonverbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication- \u0026lt;/strong\u0026gt;putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Nimble learning\u0026lt;/strong\u0026gt;- actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven- \u0026lt;/strong\u0026gt;consistently\u0026amp;nbsp;achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic mindset\u0026lt;/strong\u0026gt;- anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence \u0026amp;amp; leadership\u0026lt;/strong\u0026gt;- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented-\u0026lt;/strong\u0026gt; exercises extreme attention to detail; is thorough, accurate, organized, productive, and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ethical practice-\u0026lt;/strong\u0026gt; the ability to integrate core values, integrity, and accountability throughout all organizational and business practices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer focus-\u0026lt;/strong\u0026gt; builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical-\u0026lt;/strong\u0026gt; uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment-\u0026lt;/strong\u0026gt; the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day, you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5+ years of project or program management, strategy, or operations experience in a cross-functional environment (working across teams like Product, Design, Engineering, Strategy, and GTM)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen, including an understanding of tech/SaaS companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn about Justworks’ product, organizational structure, and other domains quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive execution and deliver outcomes across cross-functional initiatives, balancing competing priorities, dependencies, and timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build trust and collaborate productively with a wide range of partners and perspectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational and communication skills, with the ability to manage multiple priorities and engage stakeholders at varying levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset, with comfort using data to inform decisions and track progress, including experience with data tools/language such as SQL, Tableau, and Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative problem-solver with a passion for making complex things simple(r)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $127,000 - $139,700 per year.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot; style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid #LI-RG1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7912721?gh_jid=7912721","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3439992,"location":{"name":"New York, New York; Phoenix, Arizona"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7912721,"updated_at":"2026-06-03T17:15:52-04:00","requisition_id":"JR103186","title":"Project Manager, Partner Experience","company_name":"Justworks","first_published":"2026-05-20T13:41:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are deeply committed to creating \u0026amp;amp; building a phenomenal partner experience. You are an empathetic, detail-oriented, and proactive team member, who understands how to balance operations, service and project management. In this role, you will support both the scaled \u0026amp;amp; 1:1 Partner Experience programming and operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll leverage your strong project management skills to elevate the Justworks Channel Partner program. You will work on creating strategic infrastructure, building out systems and operations alongside maintaining ongoing programmatic initiatives. You are comfortable delivering cross-functional projects with detailed plans alongside a long-term vision, and enabling your colleagues to execute and deliver on desired outcomes. You’re able to measure success through use of data and tracking, report on results and iterate as you build. In addition, you\u0026#39;ll leverage your partner and/or customer service background, supporting both 1:1 and scaled partner facing initiatives. At times, you\u0026#39;ll directly support Justworks Partners and/or Partner Managers. You’re able to both resolve, educate, and prevent issues from happening again.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You thrive in a fast-paced environment and are comfortable driving solutions in ambiguous environments. You will bring excellent communication skills and the ability to simplify complex systems.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Building, Implementing and Enablement:\u0026lt;/strong\u0026gt; Help to facilitate the creation and success of the Justworks Partner program in tandem with the Partner Program Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Maintain Partner Programming:\u0026lt;/strong\u0026gt; Maintain the operations for partner onboarding, benefits \u0026amp;amp; contract renewals, payment updates, and scaled communications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Program \u0026amp;amp; Project management:\u0026lt;/strong\u0026gt; Development and refinement of partner programs, focusing on scalability and partner engagement through tools such the PRM, Justworks Help Center, self-serve resources, and structured training programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Advocacy:\u0026lt;/strong\u0026gt; Act as an advocate for partner needs within the organization, using data and insights drawn from data \u0026amp;amp; programs. You’ll collaborate with the Partner Program Manager to align cross-functional teams to report out, address and resolve issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal and Retention: \u0026lt;/strong\u0026gt;Support the annual benefit and contract renewals programs, working closely with Partner Managers and relevant internal teams to plan and prepare for successful renewals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Documentation and Feedback Integration:\u0026lt;/strong\u0026gt; Collect and document partner feedback, translating it into actionable insights to drive continuous improvement in the partner journey and support framework.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Issue resolution \u0026amp;amp; critical moment support:\u0026lt;/strong\u0026gt; Serve as the primary point of contact for tier 2 \u0026amp;amp; 3 partner inquiries via Zendesk or Zoom, supporting the resolution process in tandem with the Partner Managers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Project Manager, Partner Experience,\u0026amp;nbsp;\u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Communication\u0026lt;/strong\u0026gt;: Articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness\u0026lt;/strong\u0026gt;: taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented\u0026lt;/strong\u0026gt;: identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empathy and Understanding\u0026lt;/strong\u0026gt;: Approach all partner interactions with empathy, aiming to understand and address their needs thoroughly and efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-Oriented Execution\u0026lt;/strong\u0026gt;: Focus on the details of each task, whether it’s handling support tickets, managing renewals, or updating FAQ documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;: Work seamlessly with other departments, including Customer Service, Sales, Marketing, and Product teams, to advocate for partners’ needs and streamline processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; Minimum of 3+ years in a support role and/or project management role, preferably within a tech, HR, or service-focused industry, with exposure and experience in program or project management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Skills:\u0026lt;/strong\u0026gt; Proficiency with customer support platforms such as Zendesk and CRM systems; business writing; familiarity with Asana or similar project management tools is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Exceptional written and verbal communication skills, with the ability to simplify complex issues and provide clear, easy-to-understand solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education: \u0026lt;/strong\u0026gt;Bachelor’s degree in Business Administration, Communication, or related field preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Service:\u0026lt;/strong\u0026gt; Strong background in customer service or partner support, with a proven track record of improving customer or partner satisfaction, enablement or revenue at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Skills\u0026lt;/strong\u0026gt;: Ability to analyze feedback and performance data to identify trends and recommend improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $109,000.00 to $119,000.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid\u0026amp;nbsp;\u0026lt;/span\u0026gt;#LI-JM1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7904200?gh_jid=7904200","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3436054,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7904200,"updated_at":"2026-05-26T16:09:43-04:00","requisition_id":"JR103176","title":"Research Operations Lead (Fixed Term)","company_name":"Justworks","first_published":"2026-05-07T12:58:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Research team, we\u0026#39;re evolving how we work, investing in Insights Fluency for all Justworkers, and building an operational foundation that can scale with us. You’ll build research systems that scale,\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;working with significant autonomy, setting direction rather than just executing on it, and partnering closely with leadership to shape how insight drives decisions at Justworks for years to come.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re comfortable in the strategic weeds of research methodology, and you thrive in architecting the systems, tools, and workflows that make research and strategic insight possible at scale. You\u0026#39;ve built ResearchOps infrastructure before — and you know that the future isn\u0026#39;t just about process documentation and vendor contracts. You approach every workflow with a clarifying question: what truly needs human judgment here, and what can be automated? The answer shapes everything — from how insights reach the people who need them, to how any Justworker can access what we know and act on it, to how we scale research and strategy from specialized practices into organization-wide capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Transform our operational foundation to support research at scale\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead research operations.\u0026lt;/strong\u0026gt; Define the vision, roadmap, and OKRs for Research \u0026amp;amp; Insights operations in close partnership with the Senior Director. Identify where shared vs. dedicated infrastructure creates the most leverage, translate it into a sequenced operating plan you own end to end, and track metrics to demonstrate impact and drive improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Transform our participant recruitment infrastructure. \u0026lt;/strong\u0026gt;Design and scale a system that gives researchers — and Justworkers Who Do Research (JWDR) — reliable, ethical, and efficient access to customers. Move us from ad hoc to repeatable to self-service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Harness our research community.\u0026lt;/strong\u0026gt; Define where researchers\u0026#39; involvement creates the most leverage and build the coordination systems that make their contributions scalable. The goal: an ops practice owned by the whole community, not dependent on any one person.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define our research ethics and data governance standards. \u0026lt;/strong\u0026gt;Own the frameworks, consent workflows, and privacy practices that ensure all research at Justworks meets our standards for participant trust and data protection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automate everything that doesn\u0026#39;t need a human.\u0026lt;/strong\u0026gt; Design and build AI-powered agents and workflows that handle what doesn\u0026#39;t require human expertise: surfacing prior research, routing insights, synthesizing patterns, scheduling participants, distributing the drumbeat of insight. The goal is to free researchers and Justworkers to focus on work only humans can do.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Increase insights fluency across the organization\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the operational backbone for our Insights Fluency program. \u0026lt;/strong\u0026gt;EvolveDevelop the playbooks, tools, templates, and training that empower Justworkers across the company to conduct research responsibly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect every Justworker to insight and strategy.\u0026lt;/strong\u0026gt; Build the channels, automations, and workflows that automatically route the right insight to the right person at the right time. Partner with Corporate Strategy so every Justworker understands where the company is headed — anchoring decisions in strategy, not just intuition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish and govern our Research Knowledge Orchestration system. \u0026lt;/strong\u0026gt;Build a living repository that makes it easy for anyone to find what we know, with metadata frameworks and freshness policies that keep it trustworthy over time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;How results are achieved matters as much as the results themselves. Your foundational skills and attributes are anchored in:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic and systems thinking\u0026lt;/strong\u0026gt; — You connect a recruiting pain point to a knowledge gap to a missed business decision and design a coherent operational response. You build for today and architect for scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative\u0026lt;/strong\u0026gt; — You build relationships, understand problems, and co-design solutions through open-ended questions and active listening. You don\u0026#39;t impose systems — you build them with the people who\u0026#39;ll use them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Autonomous and self-directed\u0026lt;/strong\u0026gt; — You operate with minimal oversight, proactively identifying what needs to happen and making it happen. You own the strategy and are accountable for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder influence \u0026lt;/strong\u0026gt;— You build trust and alignment across Research, Design, Product, Engineering, Marketing, Legal, Compliance, and Procurement — making the case for infrastructure investment with data and story.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ethical practice\u0026lt;/strong\u0026gt; — You bring care and rigor to participant privacy, data governance, and research ethics. Good operations protect people, not just processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-forward\u0026lt;/strong\u0026gt; — You ask of every workflow: what requires human judgment, and what can be automated? You don\u0026#39;t just use AI tools — you build with them, replacing manual work with intelligent automation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; — Day to day you can be seen working together toward a higher purpose. You like to have fun. You\u0026#39;re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; — Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You\u0026#39;re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; — You demonstrate grit by having the courage to commit and persevere. You\u0026#39;re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; — Simply put, do what you say and say what you\u0026#39;ll do. You\u0026#39;re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; — Be like Einstein: \u0026quot;Everything should be made as simple as possible, but no simpler.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record (6-8 years, with demonstrated experience at a staff or principal level) of building and scaling operational systems and governance structures - ideally in the context of market or UX research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a technology environment, including a deep understanding of experience design, user research, and product development processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to research methods in UX, market research, design research, and/or strategic research, and an interest in going deeper\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience\u0026amp;nbsp; applying AI tools and building AI-powered workflows — for knowledge retrieval, research synthesis, automation, or insight distribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional partnership and lateral leadership skills, with experience working across Product, Design, Marketing, Engineering, Legal, Compliance, and Procurement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of operating independently in ambiguous, fast-moving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with research and insight management platforms such as Great Question, Qualtrics, Dovetail, User Interviews, dscout, and Figma\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in compliance-sensitive environments (e.g., fintech, SaaS, enterprise B2B) is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The base salary range for this position based in our New York City Office is targeted at\u0026amp;nbsp; $190,000 - $235,500. \u0026lt;/strong\u0026gt;This is a fixed-term contract for a full-time role, and is eligible for certain benefits. We offer a comprehensive benefits package that supports employees’ health, wellbeing, and work-life balance - including medical, dental, and vision coverage, wellness and mental health resources, generous paid time off, and additional support programs for employees and their families.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is a fixed-term role with the potential to convert to a permanent role. We\u0026#39;re building something meaningful here — and we\u0026#39;re looking for someone who wants to grow with us.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $190,000 - 235,500 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MM3 \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":10017,"name":"Corporate \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7874567?gh_jid=7874567","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3426773,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7874567,"updated_at":"2026-05-13T19:02:47-04:00","requisition_id":"JR103158","title":"Risk \u0026 Insurance Enablement Manager","company_name":"Justworks","first_published":"2026-05-13T19:02:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Do you love building tools that eliminate manual work and fundamentally change how teams operate? Are you energized by turning ambiguity into scalable systems and helping others adopt new ways of working?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Risk \u0026amp;amp; Insurance is evolving its operating model to support significant growth while improving efficiency. This role is central to that transformation, helping the team move from manual, fragmented workflows to scalable, technology-enabled operations. By combining hands-on building, team enablement, and operational execution, this role will unlock how the organization works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional operations or analyst role. You are a builder. Someone who turns manual workflows into automated systems, data into usable infrastructure, and ideas into real, working solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the \u0026lt;strong\u0026gt;Risk \u0026amp;amp; Insurance Enablement Manager\u0026lt;/strong\u0026gt;, you will act as a force multiplier across the Risk \u0026amp;amp; Insurance function. You will design and build AI-powered workflows, enable teams to adopt new tools and ways of working, and help evolve how the function operates at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of people, process, data, and technology, and plays a critical role in helping Risk \u0026amp;amp; Insurance scale output and complexity without linear headcount growth.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This Role Operates Across Three Core Areas\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build AI-powered tools, automations, and workflows that improve speed, accuracy, and scalability across Risk \u0026amp;amp; Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify manual, repetitive processes or friction points and replace them with automated, low-code, or AI-driven solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype and implement solutions using tools such as SQL, Python, APIs, and low-code/no-code platforms (e.g., Airtable, Zapier, Gumloop, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Engineering, Data, and Revenue Operations when solutions require deeper system integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Map and maintain an inventory of manual, repetitive processes across Risk \u0026amp;amp; Insurance, prioritizing opportunities for automation based on impact, frequency, and complexity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to leadership on how AI and automation should reshape workflows across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health underwriting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workers’ compensation underwriting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operations \u0026amp;amp; Claims\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enable\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and lead a department-wide learning/experimentation strategy that levels up core skills in:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Low-code/no-code tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applied AI in Underwriting \u0026amp;amp; Operations (prompt design, automation use-cases)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Upskill team members through hands-on training, real use cases, and embedded support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run initiatives that normalize experimentation, iteration, and feedback loops (hackathons, cohorts, hives, experimentation sessions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a community of builders across the team; lead this collective group in automating processes and launching self-made solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operate\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute operational reporting workflows, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Creating and running queries and pulling structured datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Formatting and delivering reports to insurance carriers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Improve data accessibility and process efficiency to support the broader Risk \u0026amp;amp; Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to automate this work, reducing manual operational effort over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Enablement Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Insight\u0026lt;/strong\u0026gt;: Applying knowledge of the marketplace and business to advance the organization\u0026#39;s goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented:\u0026lt;/strong\u0026gt; Being organized, thorough, accurate, and productive, and seeking to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Communication:\u0026lt;/strong\u0026gt; The ability to articulate thoughts and express ideas effectively using written, oral, visual, and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical\u0026lt;/strong\u0026gt;: Using a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Initiative and Motivation:\u0026lt;/strong\u0026gt; Identifying what needs to be done and doing it before being asked or before the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in operations, analytics, automation, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience building and implementing workflows or automation solutions (not just recommending them)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience applying AI tools (e.g., prompt design, workflow automation, LLM-powered use cases) in real-world workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of SQL; experience querying and manipulating data required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with low-code/no-code tools (e.g., Airtable, Zapier) and/or scripting (Python, JavaScript)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with APIs and integrating systems or moving data between tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, concise communicator with the ability to partner across technical and non-technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent leadership skills and ability to inspire and support others\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $109.000.00 to $136,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-CD1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":56973,"name":"Risk \u0026 Insurance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/4923006?gh_jid=4923006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2498841,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":4923006,"updated_at":"2026-06-02T11:59:11-04:00","requisition_id":"2437","title":"Sales Development Representative","company_name":"Justworks","first_published":"2023-03-20T12:18:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re proactive, ambitious, and energized by solving problems and creating opportunities. You’re curious about how businesses operate, enjoy connecting with people, and communicate clearly and confidently. You stay organized, learn quickly, and bring a strong work ethic and positive attitude to everything you do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a strong foundation for a long-term career across sales, customer success, marketing, revenue operations, and broader go-to-market leadership. Many of our top performers go on to grow into other roles across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, we’re building a modern pipeline generation engine that combines thoughtful human engagement with smarter tools, better signals, and more efficient workflows. We’re looking for people who are curious, adaptable, productive, and excited to grow alongside the evolution of modern go-to-market teams.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Sales Development Representative (SDR) at Justworks, you’ll play a key role in growing our outbound pipeline and generating new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own outbound prospecting and pipeline generation within your assigned territory or segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and identify prospective customers using a combination of data, tools, and market signals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute outbound outreach across phone, email, LinkedIn, and other channels to engage decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified sales conversations and build pipeline for Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and effectively use modern sales tools and workflows to improve productivity and outreach quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct thoughtful, value-driven conversations focused on understanding customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop expertise in Justworks, our product suite, and the broader HR/PEO landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously refine your messaging, prospecting approach, and workflow efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for individuals who embody our core values and demonstrate curiosity, ownership, adaptability, coachability, collaboration, and a strong customer mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Successful SDRs at Justworks tend to be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-Oriented:\u0026lt;/strong\u0026gt; You’re motivated by goals, accountable for outcomes, and willing to put in the work to improve and succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious \u0026amp;amp; Adaptable:\u0026lt;/strong\u0026gt; You learn quickly, ask thoughtful questions, and are open to evolving your approach as tools, workflows, and customer expectations change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operationally Minded:\u0026lt;/strong\u0026gt; You stay organized, manage your time well, and look for ways to work smarter and more efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Communicators:\u0026lt;/strong\u0026gt; You can simplify complex topics, communicate clearly, and build trust quickly through thoughtful, customer-focused conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-First:\u0026lt;/strong\u0026gt; You approach outreach with curiosity, empathy, and a consultative mindset. You care about creating a positive experience for prospects and understand that strong customer relationships start long before a sale is closed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coachable:\u0026lt;/strong\u0026gt; You actively seek feedback, apply it quickly, and continuously look for ways to improve. You view coaching as an opportunity for growth and are committed to developing your skills over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative: \u0026lt;/strong\u0026gt;You recognize that great outcomes are a team effort. You build strong relationships with teammates and cross-functional partners, share best practices, celebrate team success, and contribute positively to the culture around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilient:\u0026lt;/strong\u0026gt; You handle rejection well, stay positive, and maintain consistency in a fast-paced outbound environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Core Values (COGIS)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - You enjoy working toward shared goals, support your teammates, and treat others with respect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - You are curious, receptive to feedback, and willing to consider new ideas and perspectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You persevere through challenges with commitment and a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - You follow through on commitments, communicate honestly, and lead by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - You value clarity, efficiency, and straightforward solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong interest in sales, business development, and outbound pipeline generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with outbound outreach across phone, email, LinkedIn, and other channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, identify relevant prospects, and understand customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fast learner with a growth mindset and willingness to adopt new tools and processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using sales and prospecting tools such as Salesforce, Gong Engage, Salesloft, Outreach, Orum, Nooks, ZoomInfo, LinkedIn Sales Navigator, or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI tools or AI-assisted workflows used to improve prospecting, research, messaging, or productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior SDR, customer-facing, or high-volume outreach experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $29.81- $35.10 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$88,600 - $104,300 OTE. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/4925193?gh_jid=4925193","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2499716,"location":{"name":"Tampa, Florida"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Tampa, FL"],"value_type":"multi_select"}],"id":4925193,"updated_at":"2026-06-02T12:00:31-04:00","requisition_id":"2438","title":"Sales Development Representative (Tampa)","company_name":"Justworks","first_published":"2023-03-20T12:25:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re proactive, ambitious, and energized by solving problems and creating opportunities. You’re curious about how businesses operate, enjoy connecting with people, and communicate clearly and confidently. You stay organized, learn quickly, and bring a strong work ethic and positive attitude to everything you do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a strong foundation for a long-term career across sales, customer success, marketing, revenue operations, and broader go-to-market leadership. Many of our top performers go on to grow into other roles across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, we’re building a modern pipeline generation engine that combines thoughtful human engagement with smarter tools, better signals, and more efficient workflows. We’re looking for people who are curious, adaptable, productive, and excited to grow alongside the evolution of modern go-to-market teams.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Sales Development Representative (SDR) at Justworks, you’ll play a key role in growing our outbound pipeline and generating new business opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own outbound prospecting and pipeline generation within your assigned territory or segment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and identify prospective customers using a combination of data, tools, and market signals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute outbound outreach across phone, email, LinkedIn, and other channels to engage decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate qualified sales conversations and build pipeline for Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and effectively use modern sales tools and workflows to improve productivity and outreach quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct thoughtful, value-driven conversations focused on understanding customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop expertise in Justworks, our product suite, and the broader HR/PEO landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously refine your messaging, prospecting approach, and workflow efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for individuals who embody our core values and demonstrate curiosity, ownership, adaptability, coachability, collaboration, and a strong customer mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Successful SDRs at Justworks tend to be:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-Oriented:\u0026lt;/strong\u0026gt; You’re motivated by goals, accountable for outcomes, and willing to put in the work to improve and succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious \u0026amp;amp; Adaptable:\u0026lt;/strong\u0026gt; You learn quickly, ask thoughtful questions, and are open to evolving your approach as tools, workflows, and customer expectations change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operationally Minded:\u0026lt;/strong\u0026gt; You stay organized, manage your time well, and look for ways to work smarter and more efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Communicators:\u0026lt;/strong\u0026gt; You can simplify complex topics, communicate clearly, and build trust quickly through thoughtful, customer-focused conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-First:\u0026lt;/strong\u0026gt; You approach outreach with curiosity, empathy, and a consultative mindset. You care about creating a positive experience for prospects and understand that strong customer relationships start long before a sale is closed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coachable:\u0026lt;/strong\u0026gt; You actively seek feedback, apply it quickly, and continuously look for ways to improve. You view coaching as an opportunity for growth and are committed to developing your skills over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative: \u0026lt;/strong\u0026gt;You recognize that great outcomes are a team effort. You build strong relationships with teammates and cross-functional partners, share best practices, celebrate team success, and contribute positively to the culture around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilient:\u0026lt;/strong\u0026gt; You handle rejection well, stay positive, and maintain consistency in a fast-paced outbound environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Core Values (COGIS)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - You enjoy working toward shared goals, support your teammates, and treat others with respect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - You are curious, receptive to feedback, and willing to consider new ideas and perspectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You persevere through challenges with commitment and a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - You follow through on commitments, communicate honestly, and lead by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - You value clarity, efficiency, and straightforward solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong interest in sales, business development, and outbound pipeline generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with outbound outreach across phone, email, LinkedIn, and other channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to research accounts, identify relevant prospects, and understand customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fast learner with a growth mindset and willingness to adopt new tools and processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using sales and prospecting tools such as Salesforce, Gong Engage, Salesloft, Outreach, Orum, Nooks, ZoomInfo, LinkedIn Sales Navigator, or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI tools or AI-assisted workflows used to improve prospecting, research, messaging, or productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior SDR, customer-facing, or high-volume outreach experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $27.88 - $32.69 in our Tampa office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$82,900 - $97,100 OTE. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":87653,"name":"Tampa, Florida","location":"Tampa, Florida","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7179283?gh_jid=7179283","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3223123,"location":{"name":"Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":["Austin, Texas","New York, NY","Tampa, FL"],"value_type":"multi_select"}],"id":7179283,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"2498","title":"Senior Account Executive - In-Territory (SF/Bay Area, LA, Orange County, San Diego)","company_name":"Justworks","first_published":"2025-08-19T18:02:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Are you a proven closer with a history of excelling in the PEO sales landscape? Do you thrive on a relentless pursuit of new business and come equipped with a network of relationships that can be leveraged immediately? Justworks is looking for a Senior Account Executive who isn\u0026#39;t just looking for a job - they\u0026#39;re looking to hit the ground running and make an immediate impact. This role is for a seasoned professional who understands the modern SaaS sales cycle and has a deep, innate knowledge of the PEO space, likely coming from a competitor. This isn\u0026#39;t a ramp-up role; this is a \u0026quot;slide in and close\u0026quot; opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Mission\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Your primary mission is to expand our user base and drive significant growth. You\u0026#39;ll be the face of Justworks, building trust with business owners and evangelizing our product suite in the small business world. Your success is measured by your ability to manage your own book of business, build and manage a complete end-to-end sales pipeline, and consistently exceed your quotas.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Pipeline: \u0026lt;/strong\u0026gt;From prospecting to close, you\u0026#39;ll manage all activities required to win.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hunt for New Business:\u0026lt;/strong\u0026gt; Proactively prospect for new business through market research, sales tools, and cold outreach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leverage Your Network:\u0026lt;/strong\u0026gt; Build and nurture relationships with channel partners, especially brokers. We\u0026#39;re looking for someone who can leverage a pre-existing rolodex of relationships to generate leads in addition to traditional cold methods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be a PEO Expert: \u0026lt;/strong\u0026gt;You will be an ambassador for Justworks and its solutions, gaining an intimate and comprehensive knowledge of our product suite to effectively communicate its value proposition to potential customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocate for the Customer:\u0026lt;/strong\u0026gt; Be the voice of our future customers, suggesting innovative ideas to improve the customer experience and advocating for product development internally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expand Your Territory:\u0026lt;/strong\u0026gt; Research and establish a dominant presence in your assigned territory, developing a strategic plan to connect with the entrepreneurial community.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Account Executive, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- consistently achieves results, even under difficult circumstances.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A minimum of 5 years experience in an Account Executive position managing a complete and consultative sales cycle and closing is required. \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Experience in Lead generation for B2B in a high-velocity setting (i.e., SaaS, PEO, Fintech). Salesforce, SalesLoft, LinkedIn SalesNavigator, and/or ZoomInfo are required. Experience with Outreach.io and/or Hubspot, in addition to 6Sense and/or Hoovers/D\u0026amp;amp;B, is a plus.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cold-calling experience is required for this position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are seeking candidates with a hunter mentality who are dedicated to grabbing new prospects, netting new logos, closing deals, and delivering immediate results.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Have established ecosystem relationships with Broker \u0026amp;amp; Accountant Channel partners.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about sales and relationship-focused customer engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills, and demonstrates the ability to listen to gather important information during a sales call and/or meeting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to simplify complicated topics and explain them in terms people can easily understand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to apply creative solutions to a variety of issues in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy entrepreneurial environments and the opportunity to build something meaningful!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;There is occasional travel in some territories (25% travel), which includes networking events, trade shows, and meeting potential clients in your area(s).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $105,000.00 - $105,000.00 in our California offices, and competitive On-Target Earnings, inclusive of incentive compensation, of *$255,000.00 - $255,000.00. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-AM2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":85114,"name":"Remote - U.S.A.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7768254?gh_jid=7768254","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3402297,"location":{"name":"Remote - U.S.A."},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7768254,"updated_at":"2026-04-23T21:51:49-04:00","requisition_id":"JR103026","title":"Senior Associate, Financial Benefits - Retirement","company_name":"Justworks","first_published":"2026-04-23T21:51:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You have no issue with doing what needs to be done in troubleshooting, addressing, and escalating emerging issues. You’re successful in working independently to meet deadlines, and can also collaborate cross functionally within the organization and with third party partners. You are a champion of analyzing, lateral thinking, and problem solving.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Associate, Financial Benefits - Retirement, you will be responsible for the success of the financial operations as well as support the Retirement program at Justworks.\u0026amp;nbsp; You will also work closely with Financial Operations Analysts and Product and Engineering teams to improve existing systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, we’re united by shared goals and shared motivations. These are best summed up in our company values, which are reflected in our product and in our team. \u0026lt;a href=\u0026quot;https://justworks.com/careers\u0026quot;\u0026gt;Read more here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We’re helping people by providing them a world class benefits experience.\u0026amp;nbsp; Our retirement plan is a rapidly growing program\u0026amp;nbsp; at Justworks. Here you’ll have the opportunity to help manage the day-to-day operations, interface with our partners, and help make a difference on how our program operates.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the handling of escalated or complex cases involving the administration of benefits, including but not limited to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee and negotiate SOP creation and adherence in conjunction with our partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flag SLA compliance issues and recurring themes with our partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Resolve complex benefit inquiries/issues generated by Customer Success and Sales teams within the agreed upon service level agreements (SLAs)\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal Benefit Specialist team to identify patterns of outreach to improve customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Share resources such as Confluence pages to the Customer Success team that can clarify SOPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out and maintain internal benefit resources (help articles, training decks, process documentation, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in internal and regulatory audits of partners, products, and systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist Team Lead with new-hire training for the Associates position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with third party partner to resolve escalated issues and raise up recurrent problems or system changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as backup to Team Lead on Partner calls including relaying weekly operational issues, feedback, and questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with internal teams and third party partner to track and administer all recurring processes in adherence with deadlines\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently evaluate current processes and create new policies and documentation surrounding plan maintenance and servicing guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our Product, Engineering, and Legal teams to improve systems and resolve issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead feature requests and use-cases to improve backend functionality by working closely with Engineering stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Sr. Associate, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented\u0026lt;/strong\u0026gt; - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ethical practice\u0026amp;nbsp;\u0026lt;/strong\u0026gt;- the ability to integrate core values, integrity and accountability throughout all organizational and business practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication\u0026amp;nbsp;\u0026lt;/strong\u0026gt;- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical\u0026amp;nbsp;\u0026lt;/strong\u0026gt;- uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years of work experience in a similar role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a fast-paced, data-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with partnership management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Jira and Confluence or similar software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work both independently and as a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new technologies quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnership management experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL knowledge preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Employer Sponsored Benefit Plans required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge of Financial Benefits required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in 401(k) and knowledge of employer-sponsored benefit plans required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;QKA, RPF certification, or equivalent strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in\u0026amp;nbsp;the NYC-metro area is targeted at $75,500.00 to $83,050.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based \u0026lt;em\u0026gt;outside\u0026lt;/em\u0026gt; the NYC-metro area is is targeted at $70,215.00 to $77,236.50 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Remote #LI-CD1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":89995,"name":"Operations, Benefits","child_ids":[],"parent_id":89992}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7960800?gh_jid=7960800","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3456490,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7960800,"updated_at":"2026-05-29T11:08:49-04:00","requisition_id":"JR103251","title":"Senior Data Scientist","company_name":"Justworks","first_published":"2026-05-28T14:35:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Technology, Data \u0026amp;amp; Analytics Team\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re an experienced data scientist who gets excited about understanding how customers interact with a product – and using that understanding to help teams make smarter decisions. You\u0026#39;re a trusted data storyteller: you can write a tight SQL query, design a rigorous experiment, and then turn those findings into a narrative that moves a roadmap. You believe that the best data science work accelerates learning, improves decision making, and ultimately drives measurable impact for customers and the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Justworks is looking for a Senior Data Scientist to join our Product Analytics group within the Data \u0026amp;amp; Analytics team. You\u0026#39;ll partner across Product, Engineering, Design, Finance, Marketing, and Revenue to define success metrics, run experiments, size opportunities, and build a data-informed approach to how we grow and improve our product.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Lead end-to-end analytics projects, from defining metrics to analyzing data and delivering insights\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product leaders to define and measure goal metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and analyze A/B tests, quasi-experiments, and causal analyses to measure the impact of product changes and help teams understand not just \u0026lt;em\u0026gt;if\u0026lt;/em\u0026gt; something worked, but \u0026lt;em\u0026gt;why\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accelerate product learning cycles through frameworks for experimentation, measurement, and iteration so teams can move faster without sacrificing rigor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze strategic opportunities to inform roadmap prioritization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build compelling narratives from complex data, presenting findings in ways that influence decisions with both technical and non-technical audiences, from product pods to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify friction and opportunity across the customer lifecycle, from onboarding flows to feature adoption to retention signals, and translate what you find into actionable strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and apply AI-assisted approaches to analysis, insight delivery, and data workflows to multiply your impact and expand the reach of data science across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data engineering and analytics engineering to improve data foundations, instrument key events, and ensure the right data exists to answer the questions product teams are asking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related responsibilities as needed based on department and/or organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In the Data Scientist role, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership\u0026lt;/strong\u0026gt; - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking. This includes helping product partners develop a more data-informed mindset, not just answering their questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge\u0026lt;/strong\u0026gt; - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a data scientist or analyst, with a track record of driving business impact through statistical analysis, experimentation, and predictive modeling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in experimental design, causal inference, and statistical methods — you know how to draw defensible conclusions from imperfect data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and data storytelling skills — you can translate complex findings into clear narratives that influence strategy and decisions at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and the ability to connect analysis to product strategy, roadmap tradeoffs, and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in at least one statistical programming language (Python or R)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with a cloud-based data stack (e.g. Snowflake, dbt)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated curiosity about AI tools and emerging technologies, with a track record of applying them to accelerate analysis, improve rigor, or expand the reach of data science work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a high-growth startup or SaaS company is preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at \u0026lt;span class=\u0026quot;collapsed-field-text\u0026quot;\u0026gt;$166,000-$214,000\u0026lt;/span\u0026gt;\u0026amp;nbsp;per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DG2 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":256055,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7727631?gh_jid=7727631","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3391806,"location":{"name":"Mexico City, Mexico; New York, New York; Toronto, Canada"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7727631,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102978","title":"Senior Developer Experience Engineer","company_name":"Justworks","first_published":"2026-03-19T18:15:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Platform Engineering\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are a tooling-focused engineer who obsesses over developer productivity. You’ve built and maintained CI/CD pipelines, developer tooling, and automation that makes engineering teams faster. You understand that the best developer tools disappear into the background - they just work. You’re equally comfortable debugging a flaky GitHub Actions workflow and designing a new internal CLI. You care deeply about reducing friction and cognitive load for your fellow engineers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a foundational role. You’ll be one of the first dedicated engineers on a platform organization supporting 300+ engineers. You’ll shape not just the technical foundations but the culture and practices of the team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;What You Will Work On\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve CI/CD infrastructure (GitHub Actions, deployment pipelines) to improve build times and deployment frequency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain our developer portal (Backstage) - service catalog, golden path templates, and TechDocs integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create golden path templates for Go, Rails, and Vue.js services that bake in best practices automatically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain internal developer tooling that accelerates engineering workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and roll out AI-assisted coding tools (Claude Code, GitHub Copilot) with organizational guardrails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create self-service capabilities that enable teams to ship independently - from “I need a new service” to running in staging in under 4 hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of platform capabilities through excellent documentation and developer education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our SRE team to instrument and measure developer experience metrics (build times, deploy frequency, MTTR) to identify improvement opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement security and compliance automation that protects without slowing teams down\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;How You Will Do Your Work\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Developer Experience Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness\u0026lt;/strong\u0026gt; - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it’s working on something new or thinking about how to do something better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership\u0026lt;/strong\u0026gt; - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge\u0026lt;/strong\u0026gt; - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all team members focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You’re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you’ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional software engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience building developer tooling, CI/CD systems, or infrastructure automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with CI/CD platforms (GitHub Actions strongly preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with developer portals or internal platform tooling (Backstage strongly preferred; Cortex, Port, or similar also valuable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kubernetes deployments and container orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least two programming languages; polyglot mindset valued\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend development skills - you’ll be building portal UI and developer-facing tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking and ability to design for scale and reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communication - you document as you build\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Infrastructure as Code (Terraform, CDK, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with feature management systems (LaunchDarkly, Split, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with workflow engines (Temporal, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in developer productivity metrics and measurement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience configuring or rolling out AI coding assistants (Copilot, Claude Code, Cursor)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CI/CD:\u0026lt;/strong\u0026gt; GitHub Actions, CircleCI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure:\u0026lt;/strong\u0026gt; Terraform, AWS, Kubernetes, Docker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Languages:\u0026lt;/strong\u0026gt; Go (primary), Python, TypeScript, Ruby - whatever fits the problem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platforms:\u0026lt;/strong\u0026gt; Developer portals, feature flagging systems, workflow engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability:\u0026lt;/strong\u0026gt; DataDog, CloudWatch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at \u0026lt;span class=\u0026quot;collapsed-field-text\u0026quot;\u0026gt;$167,500.00 - $211,500.00\u0026lt;/span\u0026gt;\u0026amp;nbsp;per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DG2 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7895799?gh_jid=7895799","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3432156,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7895799,"updated_at":"2026-05-13T12:16:13-04:00","requisition_id":"JR103177","title":"Senior Director, Central Operations","company_name":"Justworks","first_published":"2026-05-06T16:04:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re an operations leader who sees this moment in operations for what it is: a rare inflection point where AI and automation are reshaping what\u0026#39;s possible, and where the leaders who move first will define the next generation of operational excellence. You bring deep expertise in standards, systems, and process design, paired with the vision to imagine what operations can become and the discipline to get there. You\u0026#39;ve built operational infrastructure before: the SOPs, controls, systems, KPI frameworks, and governance cadences that turn a high-performing team into a high-performing organization. You\u0026#39;re a builder at heart, energized by creating structure where there isn\u0026#39;t any, and you lead teams through ambiguity and change with conviction and clarity. You influence across the organization, earning trust, driving adoption, and making change stick even where you don\u0026#39;t have direct authority. You\u0026#39;re also a natural connector between Operations and the partners across Technology, Customer Success, Revenue, and Finance who are critical to making the company\u0026#39;s transformation agenda real.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Director of Central Operations, you will lead the transformation of our Operations organization at one of the most exciting moments in the function\u0026#39;s history. You will build the operational backbone that sets the standards, systems, and capabilities for how the organization works, and you will lead the AI and automation agenda that will fundamentally reshape how operations gets done. This is a rare opportunity to stand up a centralized function from the ground up, shape its vision, and drive change that will be felt across every team in Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own a portfolio of centralized functions including operational excellence, data and KPIs, third-party systems, AI and automation transformation, and learning and development. You will elevate Central Operations as the strategic engine that raises the performance bar across the entire organization and positions Operations as a competitive advantage for the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;LEAD THE TRANSFORMATION AND AUTOMATION AGENDA\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the Operations transformation agenda at a pivotal moment, with a particular focus on identifying, prioritizing, and deploying AI and automation solutions that fundamentally reshape how the organization operates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reimagine long-standing workflows and unlock step-change improvements in efficiency, quality, and speed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary Operations liaison for company-wide automation and AI initiatives, partnering with Technology, Customer Success, Revenue, and Finance to identify shared opportunities, align on priorities, and ensure that what gets built reflects operational realities and scales across functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a change management muscle within the org to ensure transformation sticks, focusing on how teams embrace and adopt change, not only what gets shipped.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BUILD AND LEAD THE CENTRAL OPERATIONS TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, develop, and retain a lean, high-performing team, setting a high bar for excellence and creating an environment where people take ownership and do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a clear strategic vision, aligning the team around shared goals and fostering a culture of accountability and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;DRIVE OPERATIONAL EXCELLENCE ACROSS THE ORGANIZATION\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain the standards framework for the Operations org, including SOPs, controls, and quality benchmarks, ensuring consistency and accountability across all ops teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous process improvement, identifying and closing gaps between how work is designed and how it gets done in practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a governance cadence that keeps standards current as the business evolves.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OWN DATA, KPIs, AND OPERATIONAL REPORTING\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the KPI framework for Operations, including metric definitions, ownership, and target-setting in partnership with ops leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the org has timely, reliable, and actionable reporting, overseeing dashboards and data quality across operational functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the authoritative source for how Operations measures success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;GOVERN SYSTEMS AND TOOLS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the Operations tool stack, including configuration, governance, vendor relationships, and license management across third-party platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure tooling reflects and reinforces the processes the team standardizes, and that changes in process are reflected in how tools are configured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and introduce new tools in partnership with IT and Engineering as the org\u0026#39;s needs evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BUILD THE LEARNING AND DEVELOPMENT FOUNDATION\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own L\u0026amp;amp;D for the Operations organization, including onboarding, skills development, manager training, and the capability programs needed to support transformation initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that as tools and processes evolve, the team\u0026#39;s skills evolve with them, preparing the org for a future where AI and automation are embedded in how work gets done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable L\u0026amp;amp;D infrastructure rather than one-off programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Director of Central Operations, how results are achieved is as important as what you achieve. You\u0026#39;ll demonstrate:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Vision and Forward-Looking Leadership:\u0026lt;/strong\u0026gt; You anticipate where operations is going before others see it and position your team to lead rather than react. You think in systems, connect near-term execution to long-term capability, and make bold bets on where the organization needs to go.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Decisive, Data-Driven Leadership: \u0026lt;/strong\u0026gt;You define what good looks like before measuring it. You use analytics and operational insights to set standards, track performance, and drive improvements across the org. You hold the line on data quality and metric integrity even when it\u0026#39;s inconvenient.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Change Management and Transformation:\u0026lt;/strong\u0026gt; You know that shipping a solution is only half the job. You lead the shift toward automated, AI-enabled operations and bring teams along through change, building the adoption muscle that makes transformation stick.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Horizontal Leadership and Influence:\u0026lt;/strong\u0026gt; You drive outcomes across teams you don\u0026#39;t own. You build credibility through expertise, earn trust through follow-through, and shape standards and practices org-wide through partnership rather than positional authority.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Inclusive, Growth-Oriented Leadership:\u0026lt;/strong\u0026gt; Foster psychological safety, encourage diverse perspectives, and develop emerging leaders across your team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in operations, business operations, product, or a related function, with at least 3-5 years leading teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building operational infrastructure (SOPs, KPIs, controls frameworks) in a fast-growing or scaling organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading transformation or automation initiatives, including hands-on experience evaluating, deploying, or governing AI or process automation tools in an operational context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to define metrics, oversee data quality, and turn reporting into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience owning and governing operational tools and third-party platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or overseeing L\u0026amp;amp;D programs, particularly in an operations context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional influencing and communication skills, with a proven ability to drive change across teams outside of direct ownership and influence at the executive level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a compliance-adjacent, regulated, or high-stakes service environment where quality and accuracy have direct customer or legal impact is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with process improvement methodologies (Lean, Six Sigma, or equivalent) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role is based in our New York City headquarters. The base wage range for this position will be $240,000 - $310,000 annually.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid #LI-SD1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":72997,"name":"Operations","child_ids":[256096],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7859646?gh_jid=7859646","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3423161,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7859646,"updated_at":"2026-04-29T18:12:53-04:00","requisition_id":"JR103120","title":"Senior Engineer, Knowledge Systems ","company_name":"Justworks","first_published":"2026-04-29T18:12:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Not only do you have broad and deep knowledge of software development technologies, but you are also deeply curious about how knowledge flows through complex organizations. You enjoy designing systems that make information easier to structure, store, retrieve, and reuse across teams and tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You have a strong sense of empathy for both technical and non-technical collaborators and are able to translate complex system designs into concepts that content designers, product managers, and business stakeholders can understand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are particularly excited about the emerging intersection of \u0026lt;strong\u0026gt;AI systems, structured knowledge, and modern content infrastructure\u0026lt;/strong\u0026gt;. You enjoy building foundational systems that enable others—engineers, designers, support teams, and AI tools—to work more effectively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will partner closely with content strategists, designers, and product teams to build the infrastructure that powers Justworks’ internal knowledge systems and AI capabilities. This work includes designing systems that store structured knowledge, expose it through APIs, and enable downstream tools—including AI assistants—to retrieve reliable context.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build the foundational infrastructure that enables structured knowledge to be stored, versioned, and retrieved across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Content Design, Product, and Engineering teams to translate knowledge architecture (taxonomy, content models, decision tables, and policy relationships) into technical systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up and configure a headless CMS platform that implements the organization’s knowledge operating model, translating content models, taxonomy, and governance structures defined by Content Design into scalable technical systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop APIs and services that expose structured knowledge to internal tools, AI assistants, and future product experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain integrations between knowledge storage systems and AI tooling, including retrieval pipelines and experimentation with RAG-based architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype using lightweight tooling (e.g., Git-based content repositories, markdown workflows, and developer-friendly authoring environments)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineers and designers to identify opportunities where structured knowledge can improve product development workflows and AI capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and recommend technology approaches for knowledge storage and delivery (e.g., headless CMS platforms, structured content repositories, search infrastructure)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable patterns for content versioning, governance workflows, and structured metadata management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cross-functional stakeholders to ensure the system supports internal enablement needs such as SOPs, policies, decision trees, and operational guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously iterate on the architecture as the organization’s knowledge systems mature and new use cases emerge\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer working on foundational systems, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately for our success as an organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Systems thinking\u0026lt;/strong\u0026gt; – the ability to understand complex systems and design infrastructure that supports multiple teams, workflows, and downstream consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; – exercising critical thinking when evaluating architectural decisions, balancing long-term platform goals with pragmatic iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness\u0026lt;/strong\u0026gt; – taking a pragmatic, experimental approach to building early versions of systems while designing for future scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; – collaborating closely with engineers, content designers, and non-technical stakeholders to translate business knowledge into technical systems.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Curiosity and technical exploration\u0026lt;/strong\u0026gt; – staying engaged with emerging approaches to knowledge infrastructure, AI tooling, retrieval systems, and structured content architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge\u0026lt;/strong\u0026gt; – the capacity to actively learn and apply new technologies and architectural patterns that improve how knowledge flows across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; – Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; – Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; – You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; – Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; – Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Technologies may evolve as the platform matures, but current systems across the Justworks engineering organization include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MySQL, Redis, ElasticSearch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kafka, Temporal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Git and GitHub workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Docker, Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CircleCI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Experience with the following areas is also helpful for this role:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Headless CMS platforms (e.g., Contentful, Sanity, Strapi)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Git-based content workflows and markdown repositories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge retrieval systems and RAG architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Search and indexing systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;API-driven content platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a software engineer building production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience designing APIs and backend services that support multiple downstream consumers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with structured content systems, CMS platforms, or knowledge management infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading the technical implementation of complex systems and coordinating work across multiple engineers, including delegating implementation tasks and guiding architectural decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or integrating systems that support information retrieval or search\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern AI tooling and experience integrating LLM-based workflows with structured knowledge sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing systems that model relationships between entities, policies, or domain concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills and ability to work closely with non-engineering partners such as content strategists, designers, and product managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate autonomously in ambiguous problem spaces and design pragmatic early-stage solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $235,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7980174?gh_jid=7980174","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3463414,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7980174,"updated_at":"2026-06-05T18:08:06-04:00","requisition_id":"JR103274","title":"Senior Financial Analyst ","company_name":"Justworks","first_published":"2026-06-05T18:08:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is seeking a highly analytical and business-minded Corporate FP\u0026amp;amp;A Analyst to help build the consolidated financial view of our business. In this role, you will support how we plan, allocate capital, track performance, and report results to our CFO/CEO, Executive Leadership and Board of Directors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly visible role where you will partner closely with Finance, Accounting and Data/Analytics leaders to connect operational activity to financial outcomes across the organization. The ideal candidate is comfortable navigating ambiguity, operating across multiple workstreams, and translating complex financial data into clear, actionable insights for executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the company-wide rolling forecast and consolidated three-statement operating model, including the P\u0026amp;amp;L, Balance Sheet, and Cash Flow Statements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the long-range plan (3–5 year) using scenario and assumption-driven modeling to directly inform capital allocation discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own monthly actuals vs. budget/forecast analysis across consolidated financial statements and key operating metrics, identifying drivers of performance, risks, opportunities, and forecast implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a high standard of financial model integrity, including clean structure, consistent formatting, tie-outs, version control, assumption documentation, and executive-ready outputs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the preparation of monthly financials and quarterly board decks, crafting clear commentary and concise storytelling for executive and board-level reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the Accounting team to ensure tight alignment between financial reporting, close processes, and future forecasts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to ad hoc analytical requests from the CFO and senior leadership, delivering timely insights to support strategic decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the ongoing management of our FP\u0026amp;amp;A systems (Adaptive Planning / Pigment) by supporting data integrations, system updates, and continuous improvements to our forecasting models.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Analyst, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Clear communication - \u0026lt;/strong\u0026gt;the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership \u0026amp;amp; Accountability - \u0026lt;/strong\u0026gt;Takes initiative \u0026amp;amp; ownership over outcomes.\u0026amp;nbsp;Collaborates well with others to solve problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data-driven - \u0026lt;/strong\u0026gt;Uses data to iterate and improve. Incorporates data effectively into reporting, storytelling, \u0026amp;amp; management activities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Execution Excellence - \u0026lt;/strong\u0026gt;Gets things done with precision, looks to continuously improve processes or ways of working, \u0026amp;amp; ensures work is repeatable and documented.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Innovation \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Mindset - \u0026lt;/strong\u0026gt;Proactively develops new solutions; self-solves with creativity; leverages emerging tools and technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of experience in Corporate FP\u0026amp;amp;A, Strategic Finance, or a related role at a technology or high-growth SaaS company. We will prioritize candidates with direct experience in Corporate FP\u0026amp;amp;A in small/medium sized public tech companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Accounting, Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Excel and Google Sheets, including building driver-based and three-statement financial models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in SaaS metrics and subscription business modeling, including ARR/MRR, gross retention, NRR, CAC payback, and the Rule of 40.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and communication skills, with a track record of owning deliverables end-to-end and influencing non-finance stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, curious mindset with the ability to manage multiple priorities in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with planning tools like Adaptive Planning, Pigment, or similar platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort using AI tools (eg. Claude Code) to accelerate analysis, model building, and research, with a willingness to experiment with new workflows as the tooling evolves.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $137,500.00 - $151,250.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MM3 \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":10017,"name":"Corporate \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7654484?gh_jid=7654484","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371059,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7654484,"updated_at":"2026-05-13T13:43:37-04:00","requisition_id":"JR102876","title":"Senior IT Engineer, Enterprise Systems","company_name":"Justworks","first_published":"2026-05-01T15:16:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a senior systems engineer, you possess extensive expertise in entrepreneurial, startup, or enterprise settings. You provide top-tier, \u0026quot;white-glove\u0026quot; support for stakeholders tailored to their specific needs. You excel in researching technical problems and solutions with a high level of professionalism.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you take charge of the technical design, planning, implementation, and performance tuning for critical enterprise application systems. While you are the primary architect and owner for our core collaboration stack, you are a versatile engineer capable of managing a broad and diverse ecosystem of tools. You lead by example as a technical expert and serve as a mentor to junior systems engineers.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Core Platform Architecture\u0026lt;/strong\u0026gt;: Act as the primary architect and administrator for our core enterprise platforms: Atlassian suite (Jira \u0026amp;amp; Confluence), Google Workspace, and Slack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SaaS and AI Enablement\u0026lt;/strong\u0026gt;: Lead the technical strategy for enterprise-wide SaaS adoption and optimization. You will drive the roadmap for enabling AI-native capabilities across our ecosystem (e.g., Slack AI, Atlassian AI) to streamline workflows, boost employee productivity, and increase organizational velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Management\u0026lt;/strong\u0026gt;: Administer, configure, and troubleshoot a diverse catalog of 30+ SaaS platforms. You will use SaaS Management Platforms (SMPs) to maintain visibility, optimize licenses, and ensure system health across the entire stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Velocity\u0026lt;/strong\u0026gt;: Act as an early adopter and champion of AI tools to accelerate the transition of ideas into concepts and concepts into executed solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation\u0026lt;/strong\u0026gt;: Support in maintaining and improving user lifecycle workflows (onboarding/offboarding).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Audits \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;: Conduct regular audits of SaaS environments to identify improvements, optimize resource utilization, and enhance security posture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Documentation\u0026lt;/strong\u0026gt;: Develop and maintain \u0026quot;source of truth\u0026quot; documentation for supported applications and processes for both internal employees and IT staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship\u0026lt;/strong\u0026gt;: Provide technical guidance to junior team members, fostering a culture of knowledge sharing and \u0026quot;bar-raising\u0026quot; performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IT Systems Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt; font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Good judgment \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt; font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness\u0026lt;/strong\u0026gt; - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt; font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt; font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge\u0026lt;/strong\u0026gt; - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;: Minimum of 5 years of professional IT systems experience in a fast-paced environment supporting a hybrid/distributed workforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Subject Matter Expertise\u0026lt;/strong\u0026gt;: Experience as the definitive Atlassian SME, overseeing the end-to-end architecture and governance of Jira and Confluence. This includes designing complex workflows, managing project lifecycles, and driving platform optimization. Beyond Atlassian, you bring deep-seated expertise in the administration of enterprise ecosystems, specifically Google Workspace and Slack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SMP Proficiency\u0026lt;/strong\u0026gt;: Ideal candidates will have experience using\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;SaaS Management Platforms (e.g., Productiv, Lumos, Torii, etc.) to manage a wide catalog of tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Fluency\u0026lt;/strong\u0026gt;: Demonstrated interest or experience in using AI tools to increase engineering velocity and automate manual thinking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;IAM\u0026lt;/strong\u0026gt;: Proficiency in Okta is a significant plus to support IGA (identity governance and administration) and user lifecycle initiatives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Supportive Mindset\u0026lt;/strong\u0026gt;: Experience supporting infrastructure and automation teams without needing to own those specific domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Versatility\u0026lt;/strong\u0026gt;: Proven ability to manage and support a wide range of SaaS platforms (30+) beyond the core stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt;: You learn fast, are not afraid of technical details, and are motivated to understand every aspect of the products you support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $127,000.00 to $139,700.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":56974,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7743119?gh_jid=7743119","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3396144,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7743119,"updated_at":"2026-05-29T11:25:34-04:00","requisition_id":"JR102995","title":"Senior IT Systems Engineer, AI","company_name":"Justworks","first_published":"2026-04-01T13:19:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IT Systems Engineer, AI, you are a forward-thinking technologist who bridges the worlds of infrastructure, automation, and artificial intelligence. You thrive in dynamic, data-rich environments and bring a disciplined, service-oriented mindset to scaling AI systems and automations across Justworks. You understand how to operationalize machine learning and generative AI technologies responsibly and effectively, driving measurable business value while maintaining our commitment to reliability, security, and transparency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a proactive problem-solver and trusted technical partner to Digital Security, Data and Analytics, and Engineering stakeholders. You excel at designing, implementing, and maintaining AI-driven workflows that enhance productivity, automate support processes, and integrate seamlessly into our enterprise systems. Your curiosity drives continuous learning, and your expertise enables you to mentor others in emerging AI operations practices.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect, deploy, and manage AI infrastructure, workflows, and automations that power IT and internal operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, monitor, and optimize AI models and pipelines used for IT support automation, knowledge retrieval, and internal tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with IT Systems, Data Engineering, and Security teams to ensure responsible, compliant, and ethical AI deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI and automation tools into Justworks’ SaaS ecosystem — including Okta, Slack, Atlassian, and other enterprise platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain standard operating procedures for AI workflows, including monitoring, model retraining, and incident response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to assess opportunities for automation using LLMs, RPA, and AI service APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert and mentor on AI operations practices, guiding the IT team through adoption and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal documentation, training, and governance frameworks for AI systems across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with emerging AI operations technologies, frameworks, and best practices — sharing insights to strengthen our IT capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior IT Systems Engineer, AI,\u0026lt;/strong\u0026gt; how results are achieved is as important as the results themselves. Your foundational competencies include:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good Judgment\u0026lt;/strong\u0026gt; — Applying critical thinking to evaluate the tradeoffs of automation and AI deployment; balancing innovation with risk.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;— Building creative, effective solutions using available tools and data; adapting quickly to evolving AI technologies.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Teamwork and Communication\u0026lt;/strong\u0026gt; — Collaborating across IT, Security, and Data teams with clarity and empathy; documenting rigorously.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Influence and Leadership \u0026lt;/strong\u0026gt;— Mentoring peers, promoting responsible AI adoption, and fostering a culture of knowledge sharing.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Skills and Knowledge\u0026lt;/strong\u0026gt; — Combining deep technical expertise with continuous learning in AI systems engineering, MLOps, and automation frameworks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in IT Systems Engineering, DevOps, or AI/ML Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with AI workflow orchestration tools (e.g., LangChain, Airflow, Prefect, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python, API integrations, and automation scripting for systems and service management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing LLM-based or ML-powered applications in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Okta, Atlassian, and SaaS automation platforms (e.g., BetterCloud, Torq, Zapier for Enterprise, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud environments (AWS, Azure, GCP) and CI/CD best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building secure and auditable automations aligned with compliance and governance standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven record of mentorship, technical leadership, and cross-functional collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for continuous learning in AI and automation, with a strong sense of accountability for outcomes.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The base wage range for this position based in our New York City Office is targeted at $127,000.00 to $152,500.00 per year.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":56974,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7985089?gh_jid=7985089","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3465135,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7985089,"updated_at":"2026-06-05T13:54:40-04:00","requisition_id":"JR103315","title":"Senior Manager, Community Marketing","company_name":"Justworks","first_published":"2026-06-05T13:54:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic community builder and marketing leader who understands that authentic community is one of the most powerful levers a brand has. You’re a systems thinker who sees community not as a program, but as an interconnected system - one that connects advocacy, storytelling, and customer relationships into a scalable, high-impact function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You bring a rare combination of strategic vision and operational excellence. You know how to define multi-year roadmaps while also rolling up your sleeves to get the work done. You\u0026#39;re energized by the challenge of building - and have the track record to prove it: scaling programs, developing teams of managers and senior ICs, and shaping how an entire organization thinks about community and advocacy. You’re increasingly fluent in AI-powered tools and think critically about how AI tools can scale community programs, surface member insights, and increase team output while staying ahead of how AI is changing the community landscape.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re a skilled cross-functional leader who can influence without authority, align senior stakeholders around a long-term vision, and translate community insights into strategy and investment decisions. You lead through change with clarity and optimism, and you\u0026#39;re deeply committed to developing the next generation of community marketing talent.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As \u0026lt;em\u0026gt;Senior Manager, Community Marketing\u0026lt;/em\u0026gt;, success looks like:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Defining and executing a multi-year vision for community marketing programs that drives measurable long-term impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building and scaling high-performing teams, including two ICs, while developing leadership capability across the function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owning community marketing KRs and being accountable for both short-term results and long-term community health metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shaping org-wide thinking on community and advocacy, influencing how the broader marketing organization integrates community into its strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aligning teams and senior leaders around strategy and long-term priorities through clear, compelling communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Using community insights and data to guide strategy and investment decisions, demonstrating ROI of community programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing multiple programs and managers while maintaining quality, coherence, and impact across all community initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with executive leadership on community strategy and serving as the internal authority on community best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define vision and strategy for community marketing programs, aligning with broader marketing and business priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to broader marketing roadmap and planning processes, bringing an opportunity lens to org-level prioritization and resource decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large, cross-functional community initiatives from concept through execution, driving measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use community insights, data, and industry best practices to guide investment decisions and evolve the program over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape org-wide thinking on community and advocacy, integrating community strategy across marketing, revenue, customer success, and product functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee a portfolio of community programs - including advocacy, storytelling, and member engagement - ensuring quality and coherence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and evolve community systems, frameworks, and best practices that can scale with the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own team and program budgets, managing resources with a clear understanding of ROI and business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive community marketing KRs and long-term impact metrics, reporting progress to senior leadership and key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align teams and leaders around community strategy and long-term priorities through clear communication and stakeholder management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate project goals, progress, and impact to cross-functional stakeholders and senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape org-wide approach to community and advocacy, integrating co-marketing initiatives across marketing, product, sales and other functions to impact business results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster strong team collaboration and a culture of excellence, inclusion, and continuous learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of ICs, setting clear expectations, developing talent, and building leadership capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model the community values - authenticity, advocacy, and member-centricity - in how you lead and operate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, how results are achieved is just as important as what gets done. You will embody the following core competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Mindset \u0026lt;/strong\u0026gt;– See the big picture and connect community goals with company priorities. Define multi-year visions and translate them into clear roadmaps and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community Mastery \u0026lt;/strong\u0026gt;– Bring expert-level knowledge of community marketing, advocacy, and storytelling. Set best practices, mentor others in craft development, and push the discipline forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems Thinking\u0026lt;/strong\u0026gt; – Design scalable community systems and programs that grow with the organization. Apply org design skills to build teams and functions built for impact. Apply AI-powered tools and emerging technologies to community operations, insight generation, and program design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence \u0026amp;amp; Stakeholder Alignment\u0026lt;/strong\u0026gt; – Shape marketing and brand strategy through a community lens. Align senior leaders and cross-functional stakeholders around long-term community priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People Leadership\u0026lt;/strong\u0026gt; – Develop managers and senior ICs with clarity and empathy. Build leadership capability, foster psychological safety, and lead with consistency through change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Decision Making\u0026lt;/strong\u0026gt; – Use community insights, analytics, and ROI frameworks to guide investment and strategy decisions. Communicate impact in business terms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026lt;/strong\u0026gt;– Partner effectively across marketing, product, sales, and external stakeholders. Thrive in a matrixed environment and build trusted relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability \u0026lt;/strong\u0026gt;– Lead with steadiness and optimism. Navigate ambiguity, pivot when needed, and help your team do the same.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness \u0026amp;amp; Integrity \u0026lt;/strong\u0026gt;– Operate with transparency and directness. Model the values of the community you\u0026#39;re building.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie \u0026lt;/strong\u0026gt;– Day to day you can be seen working together toward a higher purpose. You like to have fun. You\u0026#39;re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; – Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You\u0026#39;re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026lt;/strong\u0026gt; – You demonstrate grit by having the courage to commit and persevere. You\u0026#39;re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity \u0026lt;/strong\u0026gt;– Simply put, do what you say and say what you\u0026#39;ll do. You\u0026#39;re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity \u0026lt;/strong\u0026gt;– Be like Einstein: \u0026quot;Everything should be made as simple as possible, but no simpler.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8-10 years of experience in community marketing, with a track record of strategic leadership and program impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success scaling teams and programs, including experience managing ICs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence org-wide community strategy and align senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced expertise in community systems, advocacy, and storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning team and program budgets and demonstrating ROI of community investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic planning skills, including developing multi-year roadmaps and org-level priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills - able to present strategy and progress clearly to senior leaders and cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in SaaS/technology or with a similar customer community profile\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with community platforms, analytics tools, and measurement frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in advocacy marketing, customer storytelling, or brand ambassador programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $137,500.00 to $151,250.00 per year.\u0026amp;quot;}\u0026quot; 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data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-1],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-4]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $137,500.00 to $151,250.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33566973,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:0},\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;6\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;7\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;8\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:[{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;5\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:0}},{\u0026amp;quot;1\u0026amp;quot;:0,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;3\u0026amp;quot;:3},{\u0026amp;quot;1\u0026amp;quot;:1,\u0026amp;quot;2\u0026amp;quot;:0,\u0026amp;quot;4\u0026amp;quot;:1}]},\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:1,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Arial\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:10,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-1],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-4]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-SP1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":3260,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7783038?gh_jid=7783038","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3406163,"location":{"name":"Phoenix, Arizona"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7783038,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR103048","title":"Senior Manager, Sales","company_name":"Justworks","first_published":"2026-04-10T09:34:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Manager, Sales within the Account Executive organization, you will continue to build on your leadership skills and track record and take on multiple teams. You don’t just manage managers; you set the cultural tone, drive the rigorous execution of our \u0026quot;Sales Operating System,\u0026quot; and serve as the bridge between the field and our executive leadership. You are a master of pipeline mechanics, a strategic closer for high-value deals, and a champion of change management who ensures our growth is both aggressive and disciplined.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Regional Operating System (Meetings \u0026amp;amp; Leadership)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You own the rhythm of the business for your region, ensuring high-impact communication and accountability:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coaching \u0026amp;amp; Accountability:\u0026lt;/strong\u0026gt; Lead weekly 1:1s with Managers and skip-levels with AEs; contribute to the All-AE Manager agenda and host the Bi-Weekly AE All-Hands to drive change management and alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Strategy:\u0026lt;/strong\u0026gt; Host the weekly \u0026lt;strong\u0026gt;\u0026quot;War Room\u0026quot;\u0026lt;/strong\u0026gt; to dive deep into top opportunities and the Regional AE meeting to foster collective winning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backfill Leadership:\u0026lt;/strong\u0026gt; Act as an interim leader for teams during manager absences, ensuring no loss in momentum.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Revenue \u0026amp;amp; Pipeline Command\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are responsible for the health and accuracy of the regional funnel across PEO and International products:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Generation:\u0026lt;/strong\u0026gt; Direct all-channel pipeline strategy. You ensure outbound efforts are organized and effective, leveraging marketing triggers and partner relationships (AE owned to Partnerships owned) to fuel growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Rigor \u0026amp;amp; Gong:\u0026lt;/strong\u0026gt; Leverage Gong data for forecasting, coaching, and pipeline management; you hold your managers accountable to doing the same.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cleanliness \u0026amp;amp; Dashboards:\u0026lt;/strong\u0026gt; Maintain a regional dashboard to highlight key data. You own the \u0026quot;Single Source of Truth\u0026quot;—ensuring close dates, stages, and categories are flawless.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strategic Deal \u0026amp;amp; Underwriting Execution\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are the strategic lead for the region’s most complex business:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Complex Negotiations:\u0026lt;/strong\u0026gt; Attach yourself to strategic deals, often leading presentations to push them across the finish line.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Liaison:\u0026lt;/strong\u0026gt; Work directly with Finance, Workers\u0026#39; Comp, and Health Underwriters to win business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Authority:\u0026lt;/strong\u0026gt; Act as the final approver for admin discounts and the primary advocate for medical pricing exceptions to Underwriting leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Internal Leverage:\u0026lt;/strong\u0026gt; Ensure the team effectively utilizes specialists and C-level support to maximize conversion rates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cultural Stewardship \u0026amp;amp; Talent\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are the face of the Justworks brand within your region:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture Champion:\u0026lt;/strong\u0026gt; Routinely recognize top performance and set a high-energy, high-integrity tone for the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Headcount Ownership:\u0026lt;/strong\u0026gt; Manage the regional headcount (AEs and Managers), staying active in the interview loop and owning the final \u0026quot;Buy/No-Buy\u0026quot; decision for all candidates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Representation:\u0026lt;/strong\u0026gt; Act as the voice of Sales for new company-wide content and initiatives, ensuring the field is bought-in and prepared.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;How\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment - \u0026lt;/strong\u0026gt;the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented - \u0026lt;/strong\u0026gt;exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven- consistently achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational Sales Knowledge -\u0026amp;nbsp;\u0026lt;/strong\u0026gt;the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication - \u0026lt;/strong\u0026gt;the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5+ years of sales leadership experience, preferably having managed managers in a high-growth HCM or SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Knowledge:\u0026lt;/strong\u0026gt; Deep familiarity with PEO, International payroll, or complex insurance/benefit models is a major plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency:\u0026lt;/strong\u0026gt; Expert-level command of \u0026lt;strong\u0026gt;Gong\u0026lt;/strong\u0026gt;, Salesforce, and data visualization tools to drive regional performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; A \u0026quot;Master Communicator\u0026quot; who can simplify complex underwriting or organizational changes into actionable steps for the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The \u0026quot;Grit\u0026quot; Factor:\u0026lt;/strong\u0026gt; Ability to dive into the weeds of a deal one hour and present regional strategy to Finance/Underwriting the next.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid #LI-BF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7751751?gh_jid=7751751","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3398438,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7751751,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102991","title":"Senior Product Manager, Benefits","company_name":"Justworks","first_published":"2026-03-31T09:48:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Team / Product at Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).\u0026amp;nbsp; That will require you to have a keen intuition for customer needs, risk management, and commercialization.\u0026amp;nbsp; Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.\u0026amp;nbsp; You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role / What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Benefits team mission is to empower small businesses to easily offer the benefits and perks that help them attract and retain talent while promoting their teams’ well-being. We build intuitive, guided experiences that simplify complex decisions and streamline administration across a robust suite of competitive benefit offerings.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Product Manager of Health Benefits, you’ll play a high-impact role by driving the roadmap of 1-2 pods focused on delivering one of our core offerings; medical, dental, and vision insurance. You will own key parts of the customer and internal team experiences across acquisition/shopping, enrollment/plan selection, and fulfillment. You’ll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives. Though not yet actively teaching product management, you’ll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and drive the product vision and roadmap for your respective Benefits pod(s).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct high-quality research to inform case development and product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate expertise in the PDLC and effectively tie insights to roadmap outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scope, prioritize, and execute projects to deliver measurable business impact while ensuring clarity on objectives, leverage, and accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with Design and Engineering peers and organize and lead effective team processes and routines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a rich understanding of engineering concepts, concerns and tradeoffs, and effectively communicate them to manage stakeholder expectations around deadlines and scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive camaraderie with your team while demonstrating effective collaboration with PMs across other pods/teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and take on opportunities beyond core responsibilities to support product strategy and drive impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Product Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer focus \u0026lt;/strong\u0026gt;- builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication \u0026lt;/strong\u0026gt;- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nimble learning \u0026lt;/strong\u0026gt;- actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Plans and aligns - \u0026lt;/strong\u0026gt;breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business insight \u0026lt;/strong\u0026gt;- applying knowledge of business and the marketplace to advance the organization’s goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of product management experience in a modern technology business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A comprehensive understanding of the craft of Product Management and demonstrated success mastering the PDLC.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex, cross-team initiatives from ideation to execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ve led technical products and/or have a background in computer science (or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building new products (0 to 1) as well as a track record of shipping continuous product improvements to an existing product portfolio at-scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep user empathy and a high bar for user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills for effectively conveying product-related matters, including changes in scope or strategic direction.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at high-growth companies is preferred, in a founder or GM capacity is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building products in a highly regulated domain (e.g. fintech or healthcare) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $165,000.00 to $202,500.00 per year.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":89994,"name":"Product, Benefits","child_ids":[],"parent_id":89992}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7921821?gh_jid=7921821","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3443501,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7921821,"updated_at":"2026-06-01T08:59:27-04:00","requisition_id":"JR103234","title":"Senior Product Manager, Money Movement \u0026 Payments","company_name":"Justworks","first_published":"2026-06-01T08:59:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Justworks\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe.\u0026amp;nbsp;Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams.\u0026amp;nbsp;We’re united by shared goals and motivations, best summed up in our \u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;company values\u0026lt;/a\u0026gt;, which are reflected in our products and our team.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team / Product at Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).\u0026amp;nbsp; That will require you to have a keen intuition for customer needs, risk management, and commercialization.\u0026amp;nbsp; Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.\u0026amp;nbsp; You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;When a business owner decides to pay their workforce on Justworks, they aren\u0026#39;t just triggering a technical process—they are making a promise to their employees. The payments team is responsible for ensuring that promise is kept with absolute certainty. We manage the flow of billions of dollars, but our true product is trust\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior PM on this team, you will lead the platform that powers every dollar moved by Justworks. You will move beyond just managing features to building the foundational primitives—Wallets, Balances, and Automated Reconciliation and Treasury—that allow Justworks to launch new financial services and scale globally. Your goal is to make the incredibly complex world of money movement feel invisible and effortless for our customers and internal teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We see this mission in three parts:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Confidence:\u0026lt;/strong\u0026gt; Creating a transparent, real-time experience for users to see where their money is, from balances to pending tax payments and local remittances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Velocity:\u0026lt;/strong\u0026gt; Designing a modular financial platform that allows other Justworks product teams to \u0026quot;plug in\u0026quot; and move money without reinventing the wheel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Integrity:\u0026lt;/strong\u0026gt; Building the automation of the future—systems that reconcile, detect and heal anomalies, and manage liquidity so our Finance teams can scale with the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Financial Roadmap:\u0026lt;/strong\u0026gt; Develop and execute a multi-year strategy for our money movement platform, balancing long-term infrastructure health with immediate customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Translate Complexity into Simplicity:\u0026lt;/strong\u0026gt; Take dense regulatory and financial concepts (reconciliation, KYC, treasury logic) and turn them into intuitive product workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive the Money UX:\u0026lt;/strong\u0026gt; Partner with Design to ensure that financial data—like balances, payroll pulls, and tax withholdings—is communicated to customers in a way that provides peace of mind and clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empower Internal Stakeholders:\u0026lt;/strong\u0026gt; Work deeply with our Payroll and Accounting Ops teams to build the tools that help us move money confidently and faster across our network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Productize the Ledger:\u0026lt;/strong\u0026gt; Transform our internal bookkeeping into a robust \u0026quot;Source of Truth\u0026quot; product that serves as the foundation for all financial reporting and auditing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ruthless Prioritization:\u0026lt;/strong\u0026gt; Navigate the trade-offs between building for future scale and delivering immediate value, using data and customer feedback to guide your decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Be the primary advocate for financial integrity across the organization, ensuring PMs in other areas understand how to leverage your platform safely.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5+ years of PM experience, with a significant portion spent in Fintech, Payments, or B2B financial software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems Thinking:\u0026lt;/strong\u0026gt; You love thinking about how different parts of a platform connect. You can visualize a transaction flowing through multiple systems and identify where the \u0026quot;product gaps\u0026quot; are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Empathy: \u0026lt;/strong\u0026gt;You are obsessed with the end-user experience. You care about how much capital matters to small business owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Literacy:\u0026lt;/strong\u0026gt; You don’t need to code, but you should be able to hold your own in a conversation about API design, data consistency, and how money moves across different payment rails\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Influence:\u0026lt;/strong\u0026gt; You can explain complex financial concepts to a non-technical audience and build a compelling business case for infrastructure investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving:\u0026lt;/strong\u0026gt; A track record of breaking down high-level business goals into actionable execution plans for a high-performing engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $165,000.00 - $202,500.00 per year.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7826423?gh_jid=7826423","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3415617,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7826423,"updated_at":"2026-05-01T12:46:44-04:00","requisition_id":"JR103092","title":"Senior Product Manager, Partnerships","company_name":"Justworks","first_published":"2026-04-27T13:29:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re united by shared goals and motivations, best summed up in our \u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;company values\u0026lt;/a\u0026gt;, which are reflected in our products and our team.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Team / Product at Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).\u0026amp;nbsp; That will require you to have a keen intuition for customer needs, risk management, and commercialization.\u0026amp;nbsp; Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.\u0026amp;nbsp; You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role / What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The Partnerships team\u0026#39;s mission is to build the integrations and partner ecosystem that drives retention and growth for Justworks\u0026#39; core customer segment. We connect small and mid-size businesses to the tools they depend on, and get Justworks in front of the right buyers at the right moment through the integrations our customers need, the platform that makes those integrations possible, and the strategic partnerships that expand our distribution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Lifecycle Domain, where the Partnerships mission team sits, is responsible for underpinning the end-to-end experience of Justworks’ customers—ensuring that every interaction, from shopping to graduation, is frictionless, straightforward, and deeply trustworthy. We build and scale experiences and services that handle our increasing set of customers and their growing needs across more and more stratified workforces. We succeed when our customers discover and pick the right mix of Justworks products for their individual needs, receive best-in-class support to run their business confidently, and utilize comprehensive tools to manage their workforce.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Product Manager at Justworks, you\u0026#39;ll play a high-impact role driving the roadmap of one or more pods focused on Partnerships. The work spans platform infrastructure, product integrations, and distribution, and the interesting work is in how they connect. You\u0026#39;ll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery. A meaningful part of this role is working directly with revenue and commercial stakeholders. You\u0026#39;ll need to bring data-backed points of view into those conversations, push back when warranted, and translate partner and product decisions into business impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a champion for your team\u0026#39;s focus and productivity, you\u0026#39;ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks\u0026#39; business objectives. Though not yet actively teaching product management, you\u0026#39;ll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own execution across Justworks\u0026#39; partnerships roadmap, working directly with external partners on technical and commercial specs and driving projects from scoping through delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Day-to-day, you\u0026#39;ll work closely with engineering to drive integration quality, partner experience, and platform extensibility, and with partners, revenue stakeholders, and internal teams to understand what integrations customers need most, how to prioritize them, and how to turn partner relationships into business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and drive the product vision and roadmap for your respective pod\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct high-quality research to inform case development and product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate expertise in the PDLC and effectively tie insights to roadmap outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scope, prioritize, and execute projects to deliver measurable business impact while ensuring clarity on objectives, leverage, and accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with Design and Engineering peers and organize and lead effective team processes and routines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a rich understanding of engineering concepts, concerns and tradeoffs, and effectively communicate them to manage stakeholder expectations around deadlines and scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive camaraderie with your team while demonstrating effective collaboration with PMs across other pods/teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and take on opportunities beyond core responsibilities to support product strategy and drive impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Product Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer focus - \u0026lt;/strong\u0026gt;builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication - \u0026lt;/strong\u0026gt;putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nimble learning - \u0026lt;/strong\u0026gt;actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Plans and aligns - \u0026lt;/strong\u0026gt;breaks down objectives into appropriate initiatives and actions; stages activities with relevant milestones and schedules.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business insight - \u0026lt;/strong\u0026gt;applying knowledge of business and the marketplace to advance the organization’s goals.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of product management experience in a modern technology business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A comprehensive understanding of the craft of Product Management and demonstrated success in mastering the PDLC.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex, cross-team initiatives from ideation to execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable engaging with technical concepts and working closely with engineering partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building new products (0 to 1) as well as a track record of shipping continuous product improvements to an existing product portfolio at-scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep user empathy and a high bar for user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills for effectively conveying product-related matters, including changes in scope or strategic direction.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at high-growth companies is preferred, in a founder or GM capacity is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building products in a highly regulated domain (e.g. fintech or healthcare) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $165,000.00 to $202,500.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot; style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid #LI-IP1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7402303?gh_jid=7402303","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3298415,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7402303,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102580","title":"Senior Product Manager, Payroll Systems","company_name":"Justworks","first_published":"2026-01-20T15:34:14-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Justworks\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Justworks is leveling the playing field for all small businesses. We handle the nitty-gritty of payroll, benefits, compliance, and HR, so our customers have more time to learn, grow, and seek something worthwhile. Today, Justworks offices in New York, Toronto, London, Tampa and Mexico City serve more than 12,000 businesses and 200,000 workers around the globe.\u0026amp;nbsp;Our mission is to help entrepreneurs and businesses grow with confidence. This means our customers are at the center of everything we do, and working at Justworks is an opportunity to obsess over creating and delivering value that helps millions achieve their dreams.\u0026amp;nbsp;We’re united by shared goals and motivations, best summed up in our \u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;company values\u0026lt;/a\u0026gt;, which are reflected in our products and our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team / Product at Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments).\u0026amp;nbsp; That will require you to have a keen intuition for customer needs, risk management, and commercialization.\u0026amp;nbsp; Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.\u0026amp;nbsp; You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Payroll and Tax team mission is three-fold: 1) to efficiently and accurately run payroll, deposit and file taxes, and manage relevant compliance and credits for customers; 2) to serve more small businesses and delight existing customers by giving customers a streamlined pay/tax setup process and more options for how and when they pay their teams; and 3) to empower our internal Pay/Tax operational teams to have outsized impact by building tooling and reporting to enable them to efficiently scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Product Manager at Justworks, you’ll play a high-impact role by driving the roadmap of one or more pods focused on Payroll and Tax. You’ll focus on scoping and prioritizing new initiatives with research-backed case development and work through the complete product development lifecycle to successful delivery. Across your initiatives, you’ll balance both product (customer-facing) and platform (internal-facing) concerns, optimizing all aspects to meet our high standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a champion for your team’s focus and productivity, you’ll remove obstacles and develop team camaraderie to ensure maximum, high-quality output that aligns with Justworks’ business objectives. Though not yet actively teaching product management, you’ll operate independently within your scope and clearly articulate the reasoning behind your decisions to your peers and cross-functional stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct interviews with customers and end users to understand their pain around tax filing, reporting, and communications, especially in areas where regulatory language creates confusion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct high-quality research to inform case development and product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate expertise in the PDLC and effectively tie insights to roadmap outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scope, prioritize, and execute projects to deliver measurable business impact while ensuring clarity on objectives, leverage, and accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with Design and Engineering peers and organize and lead effective team processes and routines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a rich understanding of engineering concepts, concerns and tradeoffs, and effectively communicate them to manage stakeholder expectations around deadlines and scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive camaraderie with your team while demonstrating effective collaboration with PMs across other pods/teams. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you’ll need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of product management experience in a modern technology business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A comprehensive understanding of the craft of Product Management and demonstrated success mastering the PDLC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex, cross-team initiatives from ideation to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical products and/or have a background in computer science (or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of shipping continuous product improvements to an existing product portfolio at-scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage high-stakes delivery cycles and execute effectively under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning internal tooling or backend-heavy product areas, especially those powering mission-critical operations with limited margin for error\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills, capable of breaking down complex problems for team execution against business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep user empathy and a high bar for user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills for effectively conveying product-related matters, including changes in scope or strategic direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at high-growth companies is preferred, in a founder or GM capacity is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building products in a highly regulated domain (e.g. payroll, tax, fintech or healthcare) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $165,000.00 - $202,500.00 per year.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7930227?gh_jid=7930227","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3445920,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7930227,"updated_at":"2026-05-15T15:37:12-04:00","requisition_id":"JR103239","title":"Senior Product Marketing Manager, Growth","company_name":"Justworks","first_published":"2026-05-15T15:37:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Product Marketing defines how Justworks wins—shaping our narrative, informing decisions, and driving growth through pricing, positioning, and GTM systems. The Customer Journeys team owns how customers enter, convert, and expand across the platform. We are the connective tissue between the platform and the go-to-market motion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a\u0026amp;nbsp;Senior Product Marketing Manager, Growth with a GM mentality and a direct line to business outcomes. Your work will directly affect funnel conversion, net revenue retention, and customer lifetime value—whether you’re shaping how SMB prospects discover and choose Justworks, or defining the signals and strategies that drive customers from single-product to multi-product adoption.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is built for a PMM who combines customer obsession with analytical rigor and a hacker’s mentality for finding growth—someone who moves fast on data and knows that the best insights come from spending time with customers, not just dashboards.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Journey \u0026amp;amp; Lifecycle Design\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own strategy and messaging across the full customer lifecycle—from acquisition (point of entry through conversion and activation) to expansion (progression across products and platform)—translating ICP definitions into entry points, progression paths, and conversion strategies across the funnel.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and optimize acquisition journeys that move prospects from first touch through conversion, and expansion journeys that drive customers toward multi-product adoption—reducing time-to-value and time-to-expansion across both self-serve and sales-assisted motions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define lifecycle stages, key moments, and behavioral triggers that shape how customers experience and progress through each stage—producing journey blueprints the broader GTM system can execute against.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Pricing \u0026amp;amp; Packaging to ensure journey strategy reinforces platform positioning and pricing communication at key conversion and upsell moments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Growth Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Growth Marketing, Revenue, and other PMM teams to design and prioritize growth strategies across the funnel—focusing on the highest-impact opportunities to improve acquisition efficiency, conversion velocity, and expansion revenue.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how and when customers grow across the platform: target audiences, messaging by lifecycle stage, and the behavioral signals and triggers that drive movement between products and stages.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build growth strategy and prioritization frameworks that guide where the team invests—balancing entry path optimization, ICP-based segment targeting, and expansion opportunity sizing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the business owner for your funnel area: set goals, track performance, communicate results to leadership, and continuously raise the bar on what good looks like.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experimentation \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and prioritize hypotheses across your funnel area—partnering with Growth, Product, and Data to design tests, execute them, and translate results into system improvements that compound over time.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce and maintain an experimentation roadmap: prioritized tests, learnings, and optimization recommendations across acquisition and expansion that keep the team moving at velocity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a test-and-learn mentality: move fast, use data to guide decisions, treat iteration as a core part of the job—not a fallback. Dig into what worked, what didn’t, and why—then quickly apply those learnings.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track the metrics that matter across the lifecycle: funnel conversion rates by stage and segment, CAC efficiency, time-to-value, self-serve share, ARPC, NRR, add-on attach rate, and lifecycle progression rates.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Market \u0026amp;amp; Customer Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the in-house expert on your buyer: deeply understand the SMB decision-maker’s pain points, motivations, and journey through continuous qualitative and quantitative research—and regularly update that knowledge as the market evolves.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Market Intelligence Lead on voice of customer, win/loss, and competitive research—contributing your funnel perspective and translating shared insights into actionable journey design and targeting decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use market and customer intelligence to continuously improve segmentation strategy, lifecycle design, and growth prioritization across acquisition and expansion—and advocate on behalf of the customer across the organization.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Orchestration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work through partners, not around them—aligning with Sales, Revenue Operations, Demand Generation, Product, and fellow PMMs to execute the growth system, not just define it.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the Acquisition Lead, Expansion Lead, and Market Intelligence Lead to ensure your work connects across the full customer journey and compounds over time.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence without authority: build trust through clarity, rigor, and follow-through—not title or escalation.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Core Values\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;All Justworkers align their behaviors to our core values known as COGIS:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie:\u0026lt;/strong\u0026gt; Collaborate across teams to drive shared growth outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness:\u0026lt;/strong\u0026gt; Be transparent about strategy and tradeoffs; actively seek feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit:\u0026lt;/strong\u0026gt; Persevere through ambiguity and the iterative work of building a scaled growth system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity:\u0026lt;/strong\u0026gt; Ensure messaging is accurate and sets expectations that reinforce long-term trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity:\u0026lt;/strong\u0026gt; Translate system-level thinking into clear, actionable direction for partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 6 years in product marketing, growth marketing, or a related B2B SaaS function, with a track record of owning funnel strategy and driving measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding storyteller: synthesize customer, market, and data signals into clear narratives tailored to different audiences—from prospects to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven with customer empathy: combine intuition with rigorous analysis and regularly go to the source—customer interviews, sales calls, win/loss reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with hybrid self-serve and sales-assisted GTM motions; SMB buyer experience strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in the metrics that matter: funnel conversion rates, CAC efficiency, time-to-value, NRR, ARPC, and lifecycle progression rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence cross-functional stakeholders—Product, Sales, and Marketing leadership—without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership mentality: you take initiative without being asked and are scrappy and resourceful in fast-moving, ambiguous environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in HR tech, fintech, payroll, or adjacent SMB platforms is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $147,000.00 - $190,000.00 per year.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":3260,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7672965?gh_jid=7672965","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3376334,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7672965,"updated_at":"2026-05-15T15:35:35-04:00","requisition_id":"JR102922","title":"Senior Product Marketing Manager, International","company_name":"Justworks","first_published":"2026-03-04T23:51:24-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The mission of Justworks’ Product Marketing team is to define, articulate, and differentiate our value proposition to the right audiences—positioning our products for growth, adoption, and long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Justworks expands its global footprint, International is a critical growth lever for the business. We are seeking a strategic and execution-oriented Senior Product Marketing Manager, International to lead go-to-market strategy, positioning, and growth initiatives across our international product portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of Product, Revenue, and Marketing—ensuring our international solutions resonate across markets, support scalable expansion, and drive measurable business impact. You will shape how we bring global hiring, payroll, and compliance solutions to market, balancing global consistency with local relevance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a PMM who thrives in complexity, understands multi-market dynamics, and can translate nuanced global products into clear, compelling value propositions for diverse audiences.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead go-to-market strategy for Justworks’ International product portfolio, including new market launches, feature expansions, and multi-country solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve positioning and messaging that articulates our global value proposition while accounting for regional nuance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product to influence roadmap priorities through customer insight, competitive intelligence, and market analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct international market research to identify expansion opportunities, customer segments, buyer personas, and adoption barriers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable launch frameworks that support localization, regulatory considerations, and cross-functional readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth and Lifecycle teams to drive acquisition, activation, engagement, and retention across international customer cohorts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze performance metrics (pipeline, adoption, expansion, retention) to inform iteration and long-term strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior PMM, International, how results are achieved is paramount to your success and ultimately our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic thinking: \u0026lt;/strong\u0026gt;You connect international priorities and messaging to broader company growth and expansion strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global mindset: \u0026lt;/strong\u0026gt;You understand how to balance global consistency with local market nuance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-centric orientation:\u0026lt;/strong\u0026gt; You ground decisions in market insight and customer value across diverse regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical rigor: \u0026lt;/strong\u0026gt;You leverage data to inform segmentation, prioritization, and growth strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional leadership:\u0026lt;/strong\u0026gt; You influence Product, Revenue, and Marketing partners without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational excellence: \u0026lt;/strong\u0026gt;You manage complex, multi-stakeholder initiatives across time zones and functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication:\u0026lt;/strong\u0026gt; You translate regulatory and operational complexity into simple, compelling narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven:\u0026lt;/strong\u0026gt; You focus on measurable impact—pipeline growth, product adoption, expansion revenue, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and strongly desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of Product Marketing for tech/software products (B2B / B2B2C preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting international or multi-market products; familiarity with global expansion, EOR, global payroll, or compliance solutions strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead end-to-end go-to-market strategy for new product launches and expansions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with experience leveraging market data and performance metrics to inform strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a strong communicator and storyteller, communicating concepts and ideas in different formats depending on the need, and revising your approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with Product teams to influence roadmap and positioning decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success working cross-functionally across teams and functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills; ability to simplify complex concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a fast-paced, evolving environment with global stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $147,000.00 - $190,000.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SP1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":3260,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7688012?gh_jid=7688012","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3380616,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7688012,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102921","title":"Senior Product Marketing Manager, Pricing \u0026 Packaging","company_name":"Justworks","first_published":"2026-03-12T23:46:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;The mission of Justworks’ Product Marketing team is to define, articulate, and differentiate our value proposition to the right audiences—positioning our products for growth, adoption, and long-term success. As we continue evolving into a multi-solution platform, how we price and package our offerings is foundational to customer trust, perception, and long-term differentiation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic and analytically strong \u0026lt;strong\u0026gt;Senior Product Marketing Manager, Pricing \u0026amp;amp; Packaging\u0026lt;/strong\u0026gt; to help execute Justworks’ multi-year Pricing \u0026amp;amp; Packaging (P\u0026amp;amp;P) strategy. This role will report to the Head of Pricing \u0026amp;amp; Packaging and will play a critical role in driving monetization initiatives, packaging evolution, and pricing experimentation across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pricing \u0026amp;amp; Packaging is a key growth lever at Justworks. In this role, you will help translate pricing principles into actionable recommendations, conduct rigorous analysis to inform pricing decisions, and partner cross-functionally with Product, Finance, Revenue, Strategy, and Marketing to bring pricing strategies to life.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a highly analytical PMM who thrives in ambiguity, enjoys solving complex monetization challenges, and is motivated by driving measurable revenue impact while strengthening customer trust.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-impact pricing and packaging initiatives across products, add-ons, bundles, and platform tiers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop pricing recommendations grounded in customer value, segmentation insight, competitive benchmarking, and financial modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pricing strategy for new product launches, expansions, and platform innovations—ensuring alignment between value delivered and price captured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and analyze pricing experiments (e.g., packaging variations, promotional tests, bundling strategies) to inform iteration and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct pricing research initiatives such as willingness-to-pay studies, conjoint analysis, and elasticity modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue and Finance teams to evaluate discounting trends, customer impact groups, and retention implications of pricing updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product teams to embed monetization thinking into roadmap planning and feature development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support rollout of pricing changes, including internal enablement, messaging alignment, and performance tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Platform and Customer Journey PMMs to ensure pricing reinforces broader positioning and lifecycle strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As \u0026lt;em\u0026gt;Senior PMM, Pricing \u0026amp;amp; Packaging,\u0026lt;/em\u0026gt; how results are achieved is paramount to your success and ultimately our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic thinking:\u0026lt;/strong\u0026gt; You connect individual pricing initiatives to broader company objectives and growth strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-centric orientation:\u0026lt;/strong\u0026gt; You ground recommendations in customer value and market insight—not just internal targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical rigor:\u0026lt;/strong\u0026gt; You are fluent in financial modeling, scenario analysis, and experimentation frameworks, and can turn data into clear recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational excellence:\u0026lt;/strong\u0026gt; You drive structured execution across multiple workstreams and manage timelines effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative mindset:\u0026lt;/strong\u0026gt; You build strong partnerships across Product, Finance, Sales, Revenue Effectiveness, and Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication:\u0026lt;/strong\u0026gt; You translate complex pricing analysis into compelling narratives and actionable decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Nimble learning:\u0026lt;/strong\u0026gt; You embrace testing and iteration, continuously refining pricing approaches based on results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven:\u0026lt;/strong\u0026gt; You focus on measurable impact, including revenue growth, margin performance, and customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and strongly desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit\u0026amp;nbsp;\u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 4-6 years of experience in product marketing, pricing, monetization strategy, strategy consulting, finance, or revenue strategy within a SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to pricing and packaging strategy, including financial modeling and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical background with experience evaluating revenue impact, retention implications, and margin tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting multi-product or platform businesses, ideally within B2B, fintech, HR tech, payroll, compliance, or benefits environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence cross-functional stakeholders without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting both sales-assisted and growth-led motions is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $165,000.00 - $181,500.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SP1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":3260,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7930220?gh_jid=7930220","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3445919,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7930220,"updated_at":"2026-05-29T15:19:07-04:00","requisition_id":"JR103238","title":"Senior Product Marketing Manager, Release Marketing","company_name":"Justworks","first_published":"2026-05-29T15:19:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Who You Are\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Release Marketer on the Product Marketing Team to build and scale how we communicate product innovation internally and externally. This role sits at the intersection of product marketing, strategy \u0026amp;amp; operations, and AI-driven automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own the end-to-end system for feature releases: transforming a high volume of feature updates into a cohesive, high-quality monthly narrative for customers and go-to-market teams. At the same time, you’ll help shape how our product marketing organization operates—bringing structure, clarity, and AI-first thinking to how we plan, execute, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a builder role for someone who thrives in systems, thinks in workflows, and sees automation as a force multiplier—not a shortcut.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;Build and Scale the Release Marketing Engine\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and own a scalable, repeatable release marketing system that turns product updates into customer-facing and internal deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operationalize a monthly “What’s New” cadence, including blogs, customer communications, sales enablement, in-product messaging (e.g., Pendo), and social content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product to standardize release inputs (e.g., templates, briefs) that feed into automated workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve quality, speed, and consistency of releases through automation and AI\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Drive AI-First Marketing Operations\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to automate repetitive product marketing workflows using AI and tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain systems that generate, QA, and distribute release content at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for how product marketing leverages AI across content creation, organization, and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Support on Horizontal Product Marketing Operations\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the VP of Product Marketing on cross-functional initiatives that improve how product marketing works across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring structure to planning processes, ensuring projects, timelines, and OKRs are clearly defined and consistently tracked\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain centralized systems for knowledge management (e.g., drives, folders, documentation) that are clean, current, and usable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a connective layer across product marketing, ensuring alignment and consistency in messaging and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker: You naturally see patterns, workflows, and opportunities to scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first operator: You actively use AI to automate, accelerate, and improve your work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operationally strong: You bring structure to ambiguity and drive projects from idea to execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented: You care about quality, consistency, and clarity in outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional collaborator: You work effectively with Product, Marketing, and GTM teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset: You’re excited to create something from the ground up and iterate quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What Success Looks Like\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A fully operational monthly release cadence that is consistent, high-quality, and scalable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant reduction in manual effort for product marketing on smaller releases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, centralized systems for release content, documentation, and planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong internal alignment and awareness of product updates across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measurable improvements in speed, efficiency, and output through AI-driven workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years of product marketing or GTM experience, with demonstrated ownership of end-to-end GTM execution\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience architecting GTM or release marketing infrastructure from scratch, including governance models, tooling stacks, and scalable content workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on practitioner of AI tools and automation (e.g., ChatGPT, Claude, Notion AI, Zapier, Make, or similar) applied to content workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence and drive alignment across Product, Marketing, and GTM leadership without direct authority\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong writing and messaging skills. Ability to translate technical product updates into clear, customer-facing narratives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of driving adoption and internal alignment through structured release communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with in-product messaging tools (e.g., Pendo, Appcues) and marketing automation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in ambiguous, high-volume environments with competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in payroll, HR tech, or compliance-adjacent products where regulatory nuance shapes messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a high-growth, multi-product environment; HR tech, fintech, or SMB-focused SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a Strategy \u0026amp;amp; Ops function to create new processes and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $147,000.00 - $190,000.00 per year.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":3260,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7797381?gh_jid=7797381","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3408777,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7797381,"updated_at":"2026-05-15T17:50:05-04:00","requisition_id":"JR103086","title":"Senior Program Manager, Product","company_name":"Justworks","first_published":"2026-04-10T17:27:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Manager of Program Management under the Technology Strategy \u0026amp;amp; Operations team. Our Program Management function plays a vital role in keeping Justworks’ Technology Division – comprising Product, Design, Engineering, and Data – focused and connected. We connect dots and break silos across teams by maintaining an effective operating cadence, managing strategic initiatives, and leading special projects that help translate strategy into execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re excited by the idea of leading initiatives across the organization and driving impact. Everything you deliver is backed by a solid strategy. You maintain confidence throughout all your projects and are committed to getting things done.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Program Manager within the Technology team, you will work closely with Product, Design, Engineering, Data, and Operations to accelerate the delivery of high-impact initiatives that are critical to driving our strategy and alignment with company goals. You will drive product initiatives forward that have multiple stakeholders, competing deadlines, and many moving parts. In this role, you’ll act as a bridge between functions and teams, developing frameworks that streamline program execution, optimize resource allocation, and drive accountability across initiatives across multiple product domains.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own program vision, scope, strategy, and execution across multiple high-priority programs and initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional collaboration across Technology, Operations, Design, Product Marketing, and GTM teams to drive progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex business problems into clear roadmaps, project timelines, and outcome-driven plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own strategy, selection, onboarding, and ongoing management of external vendors and third-party partners to support program delivery and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Procurement, Legal, and Finance teams to ensure smooth vendor contracting, compliance, and performance tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive vendor implementation plans, track vendor KPIs, and adjust strategy as needed to ensure alignment with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate operational rhythms: program reviews, executive readouts, retrospectives, and milestone tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain program artifacts including calendars, scorecards, documentation, and risk mitigation plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive team alignment on priorities, facilitate trade-off decisions, and escalate critical risks and issues appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build frameworks that streamline collaboration, communication, and decision-making across departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inform strategic direction through data collection, reporting, and business insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach teams and individuals on program management best practices and frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a proactive, resourceful, and adaptable mindset in dynamic environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Program Manager, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer focus \u0026lt;/strong\u0026gt;- builds strong customer relationships and delivers customer-centric solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven\u0026lt;/strong\u0026gt; - consistently achieves results, even under difficult circumstances.Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented\u0026lt;/strong\u0026gt; - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.Ethical practice - the ability to integrate core values, integrity, and accountability throughout all organizational and business practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication\u0026lt;/strong\u0026gt; - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical\u0026lt;/strong\u0026gt; - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5+ years of strategy, operations, consulting, or program management experience in a cross-functional environment (working across teams like Product, Design, Engineering, Strategy, and GTM)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen, including an understanding of tech/SaaS companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn about Justworks’ product, organizational structure, and other domains quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical ability paired with excellent written and oral communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to lead and self-direct cross-functional projects, juggling competing priorities, stakeholders, and tasks as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess strong leadership and management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative problem-solver with a passion for making complex things simple(r)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with SQL (Tableau is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $142,500 to $181,500 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1378,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7918728?gh_jid=7918728","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441924,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7918728,"updated_at":"2026-05-21T10:04:50-04:00","requisition_id":"JR103221","title":"Senior Sales Quality Assurance Analyst","company_name":"Justworks","first_published":"2026-05-19T15:33:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are equal parts analyst, coach, and operator, with a strong understanding of what great sales conversations look like. You approach your work with structure and precision, applying scoring frameworks consistently and fairly while maintaining a sharp focus on performance and outcomes. You are detail-oriented and efficient, ensuring evaluations are completed accurately while upholding high standards across all sales interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are commercially minded and analytical, with a deep understanding of how sales behaviors connect to pipeline health, conversion rates, and revenue outcomes. You don’t just evaluate calls—you diagnose performance, identify patterns across interactions, and translate insights into actionable feedback that drives measurable improvement. Your curiosity pushes you to go beyond the surface, uncovering trends that influence both individual and team performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You communicate feedback in a way that is direct, clear, and constructive, enabling behavior change rather than just awareness. You are comfortable operating in evolving environments and help define and refine what “great” looks like as the sales organization grows. You understand that in sales, quality is not just about delivering a strong experience—it’s about driving effectiveness and results.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;Your Success Profile\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct consistent, objective evaluations of sales interactions (calls, demos, and virtual meetings) in alignment with QA standards and sales scoring methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ongoing QA of AI-generated sales scores, including auditing results, flagging inaccuracies, and partnering cross-functionally to improve scoring reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize QA platforms (e.g., Rippit/MaestroQA, Gong) to complete daily evaluations efficiently and accurately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet established QA KPIs, including maintaining target grading time, completing assigned evaluations, and achieving calibration and grading accuracy targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver clear, structured, and actionable feedback that highlights strengths, identifies gaps, and drives measurable improvement in sales performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in and contribute to calibration sessions to ensure scoring consistency, fairness, and alignment across evaluators and sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the continuous improvement of QA programs, including sales rubrics, scoring criteria, workflows, and enablement resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Enablement, and CX to identify performance trends, behavioral patterns, and gaps across discovery, qualification, objection handling, and closing through QA reviews and sales data analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface recurring themes and provide recommendations to improve conversion rates, pipeline quality, and overall sales effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support QA initiatives such as appeals reviews, targeted performance deep-dives, and cross-functional sales projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide coverage support by assisting with additional evaluations as needed to ensure continuity and KPI adherence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold a culture of accountability, consistency, and continuous improvement across the sales organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How You Will Do Your Work\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Quality Assurance Analyst\u0026lt;strong\u0026gt;,\u0026lt;/strong\u0026gt; \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount to your success and ultimately to our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative \u0026lt;/strong\u0026gt;- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taking responsibility \u0026lt;/strong\u0026gt;- being accountable, being committed, and accepting ownership for one\u0026#39;s decisions, actions, and behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability \u0026lt;/strong\u0026gt;- the ability to adjust your approach or actions in response to changes in your external environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution-oriented \u0026lt;/strong\u0026gt;- identifies the source of a question or challenge and provides the right, or a better, way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious \u0026lt;/strong\u0026gt;- the innate desire to learn, grow, and understand\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values, known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day, you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in\u0026amp;nbsp;Sales, Sales Operations, Sales Enablement, or Quality Assurance (\u0026lt;strong\u0026gt;required\u0026lt;/strong\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of B2B sales processes in a high-velocity setting (i.e., SaaS, PEO, Fintech) Salesforce, SalesLoft, LinkedIn SalesNavigator, and/or ZoomInfo are \u0026lt;strong\u0026gt;required\u0026lt;/strong\u0026gt;. Experience with Outreach.io preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with sales methodologies (e.g., MEDDPICC, consultative selling)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience evaluating or coaching sales calls (Gong, Chorus, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data fluency; ability to analyze trends and connect behavior to outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with QA platforms (Rippit/MaestroQA preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail with the ability to scale evaluation frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to influence without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting both SDR/ADE and AE functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in enablement or coaching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AI-driven QA or conversation intelligence tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $82,000.00 to $99,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid #LI-BF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1379,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7356444?gh_jid=7356444","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3281068,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7356444,"updated_at":"2026-05-12T11:40:00-04:00","requisition_id":"JR102497","title":"Senior Security Engineer (AI Security)","company_name":"Justworks","first_published":"2025-10-24T16:13:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is looking for an experienced, hands-on Senior Security Engineer specializing in AI who will drive and execute the company’s AI strategy and Digital Security’s objectives. Our ideal candidate has extensive experience building and enhancing security solutions of AI systems that defends against unique AI threats. You have hands-on experience evaluating the security of software systems containing AI features and have designed guardrails to protect our data against AI specific threats. You also have a deep understanding of the fundamentals of computing and development/coding with Ruby on Rails, JavaScript and/or other languages. An ideal candidate should also have experience in *Nix environment and the use of common cybersecurity tools.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Research AI treads, AI threat landscape, AI vulnerabilities and remediations and AI security control advancement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and assess AI tools and play a critical role in AI system management and governance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate existing AI security controls and identify opportunities to enhance the security posture and software designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other security engineers to bring adequate security capabilities to Justworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical and architectural guidance on AI to product managers, product engineers, and corporate IT on digital security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the team to execute and deliver on our AI\u0026amp;nbsp; roadmap. This will include but won’t be limited to implementing AI security capabilities in AWS and for corporate.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI security architecture and design standards across Justworks applications and infrastructure to promote a standardized set of security requirements, aligning with internal policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participates in AI R\u0026amp;amp;D projects and major new AI development initiatives to ensure that appropriate security controls are built into systems prior to production cutover.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive process improvement and control implementation projects in coordination with the larger Digital Technology team at Justworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a cross-functional tools and services expert, working with engineering and risk teams to build AI security control requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help Cyber Defense Operations triage incidents as needed especially related to AI\u0026amp;nbsp; security within company internal networks as well as in our production environments in AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the champion for AI implementation within Digital Security, assisting various teams to implement AI models to bring effectiveness and efficiency into security controls, security operations and risk management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Security Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication \u0026lt;/strong\u0026gt;- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership \u0026lt;/strong\u0026gt;- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience in information security concepts, common technical security controls, and security architecture design principles, ideally in a SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2+ years of hands-on experience in securing AI systems, evaluating AI threats and implementing AI security controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background as a software engineer, security architect, or security engineer with experience implementing\u0026amp;nbsp; security controls in AI environments in AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in setting up and deploying AI engineering tools like vector databases, AI model hosting and monitoring tools and in driving security best practices with AI coding assistants (like Claude Code, Cursor, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with Secure-SDLC processes and DevSecOps, including secure design, threat modeling, vulnerability management, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in monitoring AI systems for security threats and vulnerabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of AI/ML technologies, frameworks and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of regulations and industry best practices related to AI security and data privacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with secure coding practices and security scanning technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience in security architecture, system design, and engineering scalable security solutions in a cloud-native (AWS) environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with scripting and automation using languages such as Python, Ruby or Javascript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record as a strong communicator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Go, Ruby on Rails, Javascript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI frameworks like Langchain/LangGraph, AI hosting platforms, AI coding assistants (both open source and commercial) and emerging protocol standards like MCP and Agent-to-Agent Protocol.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical experience with DevOps, Jira, and other agile automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails \u0026amp;amp; Javascript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;(Preferred) Security Certifications: CISSP, CISM, CRISC, GIAC, CCSP or CEH\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $226,300.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(236, 240, 241);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-CE1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":84910,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7868291?gh_jid=7868291","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3425127,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7868291,"updated_at":"2026-06-04T23:10:35-04:00","requisition_id":"JR103162","title":"Senior Security Engineer (Detection \u0026 Response)","company_name":"Justworks","first_published":"2026-04-29T17:09:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is looking for an experienced security engineer skilled in detection and response, who can help enhance and mature Justworks’ Security. As a Senior Detection Engineer, you’ll design, build, and maintain the detection logic that powers our platform, conduct proactive threat hunting, and drive continuous improvements across our detection and incident handling workflows. You’ll collaborate closely with IT, Engineering, Platform, and other members of the Security team to identify attacker behaviors, build high‑fidelity detections, and strengthen our defenses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll also play a key role in designing and conducting table‑top exercises, improving processes, and building automation that reduces friction and accelerates response. You’ll help explore how AI can enhance detection, hunting, and operational efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, tune, and deploy high‑quality detections across our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and refine detections using telemetry from EDR, threat intel, endpoint \u0026amp;amp; cloud posture platforms and native AWS cloud services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct proactive threat hunting to uncover threat actor behaviors and detection gaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security event \u0026amp;amp; incident handling, including triage, investigation, containment guidance, and post‑incident improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build automation and tooling to reduce manual effort and improve detection accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive process improvements across detection engineering, incident response, and telemetry workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Engineering to ensure high‑quality logging and visibility across AWS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explore and prototype AI‑assisted detection and response capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal playbooks, documentation, and detection engineering best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and conduct table‑top exercises to validate readiness and strengthen response processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Note: This position will require participation in an on-call rotation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Sr. Detection Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication \u0026lt;/strong\u0026gt;- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership \u0026lt;/strong\u0026gt;- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on experience in detection engineering, threat hunting, security event analysis, and incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of attacker behaviors, malware techniques, and modern threat landscapes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands‑on experience with EDR platforms (event analysis, detections, hunting)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AWS security and logging services (CloudTrail, GuardDuty, IAM, VPC Flow Logs, Lambda, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and conducting attack \u0026amp;amp; defend (table‑top) exercises\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to improve processes, reduce friction, and automate repetitive tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in how AI/ML can enhance detection, hunting, and response workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and comfort working cross‑functionally in a fast‑paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role is based in our New York City headquarters. The base wage range for this position will be $167,500 - $235,000 annually.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SD1 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":84910,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7797374?gh_jid=7797374","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3408776,"location":{"name":"Toronto, Canada"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7797374,"updated_at":"2026-05-22T12:30:29-04:00","requisition_id":"JR103081","title":"Senior Software Engineer, AI","company_name":"Justworks","first_published":"2026-05-21T12:52:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious and love to explore and learn new technologies. You have demonstrated the ability to build, deploy, and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, highly autonomous cross-functional team to build AI agents that fundamentally transform how operations work at scale. Instead of writing bespoke software for every workflow, we are developing an agent platform that can read operational knowledge, reason about it in context, and execute tasks end-to-end. This approach allows us to scale complexity through knowledge and reasoning, rather than simply through code.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to join a foundational team, which currently consists of fewer than five engineers. The work spans critical areas including LLM-powered agent design, robust backend service architecture, tool and integration development, and sophisticated knowledge infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Software Engineer with a strong passion for building AI-native systems in a product environment. The ideal candidate will be able to take ownership of large segments of the technology stack, make pragmatic technical decisions in ambiguous and emerging territory, and consistently ship high-quality, production-ready systems that our users rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers on the team as it grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the candidate\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are comfortable in a fast-paced, early-stage environment.\u0026lt;/strong\u0026gt; You demonstrate a \u0026quot;scrappy\u0026quot; and resourceful approach, proactively identifying solutions and unblocking yourself without needing a fully defined path.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are pragmatic and balance quality with speed.\u0026lt;/strong\u0026gt; You understand when to optimize for long-term durability and when to iterate quickly. You prioritize pragmatism over being overly precious about code, but never compromise on quality in a way that creates future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are product-minded.\u0026lt;/strong\u0026gt; You look beyond the immediate task, seeking to understand the \u0026quot;why\u0026quot; behind the build and questioning whether it\u0026#39;s the right product solution. You are comfortable contributing product thinking alongside engineering work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You demonstrate a strong ownership mindset.\u0026lt;/strong\u0026gt; You are proactive, identify gaps, and drive initiatives to completion without waiting for explicit instructions. When encountering issues or ambiguity, you address them directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You possess strong backend engineering fundamentals.\u0026lt;/strong\u0026gt; You can confidently design, build, and operate production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are curious and eager to develop expertise in AI and LLMs.\u0026lt;/strong\u0026gt; While deep research is not required, you are motivated to build practical, real-world products using these tools, specifically focusing on agent systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of backend engineering experience building and operating production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLMs and AI agents (orchestration, RAG, tool/function calling, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API design and system integration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product-minded: questions requirements and contributes to product decisions, not just execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ownership of complex projects in ambiguous, early-stage environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, Java, C#, Python, VueJS, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our Toronto office is targeted at $167,500.00 to $235,000.00 CAD per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null},{"id":86195,"name":"Toronto, Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7797376?gh_jid=7797376","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3408776,"location":{"name":"Mexico City, Mexico"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7797376,"updated_at":"2026-05-22T12:57:00-04:00","requisition_id":"JR103081","title":"Senior Software Engineer, AI (Mexico City)","company_name":"Justworks","first_published":"2026-05-22T12:57:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious and love to explore and learn new technologies. You have demonstrated the ability to build, deploy, and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, highly autonomous cross-functional team to build AI agents that fundamentally transform how operations work at scale. Instead of writing bespoke software for every workflow, we are developing an agent platform that can read operational knowledge, reason about it in context, and execute tasks end-to-end. This approach allows us to scale complexity through knowledge and reasoning, rather than simply through code.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to join a foundational team, which currently consists of fewer than five engineers. The work spans critical areas including LLM-powered agent design, robust backend service architecture, tool and integration development, and sophisticated knowledge infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Software Engineer with a strong passion for building AI-native systems in a product environment. The ideal candidate will be able to take ownership of large segments of the technology stack, make pragmatic technical decisions in ambiguous and emerging territory, and consistently ship high-quality, production-ready systems that our users rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers on the team as it grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the candidate\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are comfortable in a fast-paced, early-stage environment.\u0026lt;/strong\u0026gt; You demonstrate a \u0026quot;scrappy\u0026quot; and resourceful approach, proactively identifying solutions and unblocking yourself without needing a fully defined path.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are pragmatic and balance quality with speed.\u0026lt;/strong\u0026gt; You understand when to optimize for long-term durability and when to iterate quickly. You prioritize pragmatism over being overly precious about code, but never compromise on quality in a way that creates future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are product-minded.\u0026lt;/strong\u0026gt; You look beyond the immediate task, seeking to understand the \u0026quot;why\u0026quot; behind the build and questioning whether it\u0026#39;s the right product solution. You are comfortable contributing product thinking alongside engineering work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You demonstrate a strong ownership mindset.\u0026lt;/strong\u0026gt; You are proactive, identify gaps, and drive initiatives to completion without waiting for explicit instructions. When encountering issues or ambiguity, you address them directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You possess strong backend engineering fundamentals.\u0026lt;/strong\u0026gt; You can confidently design, build, and operate production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are curious and eager to develop expertise in AI and LLMs.\u0026lt;/strong\u0026gt; While deep research is not required, you are motivated to build practical, real-world products using these tools, specifically focusing on agent systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of backend engineering experience building and operating production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLMs and AI agents (orchestration, RAG, tool/function calling, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API design and system integration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product-minded: questions requirements and contributes to product decisions, not just execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ownership of complex projects in ambiguous, early-stage environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, Java, C#, Python, VueJS, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our Mexico City office is 140,000 - 180,700 MXN \u0026amp;nbsp;per month.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null},{"id":86195,"name":"Toronto, Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7797377?gh_jid=7797377","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3408776,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7797377,"updated_at":"2026-05-22T12:30:29-04:00","requisition_id":"JR103081","title":"Senior Software Engineer, AI  (Remote - Netherlands)","company_name":"Justworks","first_published":"2026-05-21T16:00:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious and love to explore and learn new technologies. You have demonstrated the ability to build, deploy, and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, highly autonomous cross-functional team to build AI agents that fundamentally transform how operations work at scale. Instead of writing bespoke software for every workflow, we are developing an agent platform that can read operational knowledge, reason about it in context, and execute tasks end-to-end. This approach allows us to scale complexity through knowledge and reasoning, rather than simply through code.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to join a foundational team, which currently consists of fewer than five engineers. The work spans critical areas including LLM-powered agent design, robust backend service architecture, tool and integration development, and sophisticated knowledge infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Software Engineer with a strong passion for building AI-native systems in a product environment. The ideal candidate will be able to take ownership of large segments of the technology stack, make pragmatic technical decisions in ambiguous and emerging territory, and consistently ship high-quality, production-ready systems that our users rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers on the team as it grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the candidate\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are comfortable in a fast-paced, early-stage environment.\u0026lt;/strong\u0026gt; You demonstrate a \u0026quot;scrappy\u0026quot; and resourceful approach, proactively identifying solutions and unblocking yourself without needing a fully defined path.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are pragmatic and balance quality with speed.\u0026lt;/strong\u0026gt; You understand when to optimize for long-term durability and when to iterate quickly. You prioritize pragmatism over being overly precious about code, but never compromise on quality in a way that creates future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are product-minded.\u0026lt;/strong\u0026gt; You look beyond the immediate task, seeking to understand the \u0026quot;why\u0026quot; behind the build and questioning whether it\u0026#39;s the right product solution. You are comfortable contributing product thinking alongside engineering work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You demonstrate a strong ownership mindset.\u0026lt;/strong\u0026gt; You are proactive, identify gaps, and drive initiatives to completion without waiting for explicit instructions. When encountering issues or ambiguity, you address them directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You possess strong backend engineering fundamentals.\u0026lt;/strong\u0026gt; You can confidently design, build, and operate production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are curious and eager to develop expertise in AI and LLMs.\u0026lt;/strong\u0026gt; While deep research is not required, you are motivated to build practical, real-world products using these tools, specifically focusing on agent systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of backend engineering experience building and operating production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLMs and AI agents (orchestration, RAG, tool/function calling, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API design and system integration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product-minded: questions requirements and contributes to product decisions, not just execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ownership of complex projects in ambiguous, early-stage environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, Java, C#, Python, VueJS, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in The Netherlands is targeted at 143,000 - 184,000 EUR per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null},{"id":86195,"name":"Toronto, Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7797379?gh_jid=7797379","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3408776,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7797379,"updated_at":"2026-05-22T12:30:29-04:00","requisition_id":"JR103081","title":"Senior Software Engineer, AI  (remote - Spain)","company_name":"Justworks","first_published":"2026-05-21T15:56:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious and love to explore and learn new technologies. You have demonstrated the ability to build, deploy, and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, highly autonomous cross-functional team to build AI agents that fundamentally transform how operations work at scale. Instead of writing bespoke software for every workflow, we are developing an agent platform that can read operational knowledge, reason about it in context, and execute tasks end-to-end. This approach allows us to scale complexity through knowledge and reasoning, rather than simply through code.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to join a foundational team, which currently consists of fewer than five engineers. The work spans critical areas including LLM-powered agent design, robust backend service architecture, tool and integration development, and sophisticated knowledge infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Software Engineer with a strong passion for building AI-native systems in a product environment. The ideal candidate will be able to take ownership of large segments of the technology stack, make pragmatic technical decisions in ambiguous and emerging territory, and consistently ship high-quality, production-ready systems that our users rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers on the team as it grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the candidate\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are comfortable in a fast-paced, early-stage environment.\u0026lt;/strong\u0026gt; You demonstrate a \u0026quot;scrappy\u0026quot; and resourceful approach, proactively identifying solutions and unblocking yourself without needing a fully defined path.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are pragmatic and balance quality with speed.\u0026lt;/strong\u0026gt; You understand when to optimize for long-term durability and when to iterate quickly. You prioritize pragmatism over being overly precious about code, but never compromise on quality in a way that creates future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are product-minded.\u0026lt;/strong\u0026gt; You look beyond the immediate task, seeking to understand the \u0026quot;why\u0026quot; behind the build and questioning whether it\u0026#39;s the right product solution. You are comfortable contributing product thinking alongside engineering work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You demonstrate a strong ownership mindset.\u0026lt;/strong\u0026gt; You are proactive, identify gaps, and drive initiatives to completion without waiting for explicit instructions. When encountering issues or ambiguity, you address them directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You possess strong backend engineering fundamentals.\u0026lt;/strong\u0026gt; You can confidently design, build, and operate production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are curious and eager to develop expertise in AI and LLMs.\u0026lt;/strong\u0026gt; While deep research is not required, you are motivated to build practical, real-world products using these tools, specifically focusing on agent systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of backend engineering experience building and operating production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLMs and AI agents (orchestration, RAG, tool/function calling, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API design and system integration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product-minded: questions requirements and contributes to product decisions, not just execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ownership of complex projects in ambiguous, early-stage environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, Java, C#, Python, VueJS, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in Spain is 111,000-143,000 EUR.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null},{"id":86195,"name":"Toronto, Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7797380?gh_jid=7797380","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3408776,"location":{"name":"Remote - International "},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7797380,"updated_at":"2026-05-22T12:30:29-04:00","requisition_id":"JR103081","title":"Senior Software Engineer, AI  (Remote UK) ","company_name":"Justworks","first_published":"2026-05-21T13:04:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious and love to explore and learn new technologies. You have demonstrated the ability to build, deploy, and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, highly autonomous cross-functional team to build AI agents that fundamentally transform how operations work at scale. Instead of writing bespoke software for every workflow, we are developing an agent platform that can read operational knowledge, reason about it in context, and execute tasks end-to-end. This approach allows us to scale complexity through knowledge and reasoning, rather than simply through code.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to join a foundational team, which currently consists of fewer than five engineers. The work spans critical areas including LLM-powered agent design, robust backend service architecture, tool and integration development, and sophisticated knowledge infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Software Engineer with a strong passion for building AI-native systems in a product environment. The ideal candidate will be able to take ownership of large segments of the technology stack, make pragmatic technical decisions in ambiguous and emerging territory, and consistently ship high-quality, production-ready systems that our users rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers on the team as it grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the candidate\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are comfortable in a fast-paced, early-stage environment.\u0026lt;/strong\u0026gt; You demonstrate a \u0026quot;scrappy\u0026quot; and resourceful approach, proactively identifying solutions and unblocking yourself without needing a fully defined path.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are pragmatic and balance quality with speed.\u0026lt;/strong\u0026gt; You understand when to optimize for long-term durability and when to iterate quickly. You prioritize pragmatism over being overly precious about code, but never compromise on quality in a way that creates future issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are product-minded.\u0026lt;/strong\u0026gt; You look beyond the immediate task, seeking to understand the \u0026quot;why\u0026quot; behind the build and questioning whether it\u0026#39;s the right product solution. You are comfortable contributing product thinking alongside engineering work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You demonstrate a strong ownership mindset.\u0026lt;/strong\u0026gt; You are proactive, identify gaps, and drive initiatives to completion without waiting for explicit instructions. When encountering issues or ambiguity, you address them directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You possess strong backend engineering fundamentals.\u0026lt;/strong\u0026gt; You can confidently design, build, and operate production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are curious and eager to develop expertise in AI and LLMs.\u0026lt;/strong\u0026gt; While deep research is not required, you are motivated to build practical, real-world products using these tools, specifically focusing on agent systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of backend engineering experience building and operating production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLMs and AI agents (orchestration, RAG, tool/function calling, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API design and system integration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product-minded: questions requirements and contributes to product decisions, not just execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ownership of complex projects in ambiguous, early-stage environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, Java, C#, Python, VueJS, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in The United Kingdom is targeted at 132,000-170,000 GBP per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":205818,"name":"Remote - International ","location":null,"child_ids":[],"parent_id":null},{"id":86195,"name":"Toronto, Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7721539?gh_jid=7721539","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3390659,"location":{"name":"Toronto, Canada"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7721539,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102970","title":"Senior Software Engineer, Backend","company_name":"Justworks","first_published":"2026-03-26T08:18:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own larged-scoped projects from initial discovery through launch with a focus on outcomes and customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a cross functional team to find solutions to customer challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the performance, reliability, and scalability of our existing systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote engineering excellence through technical leadership, knowledge-sharing and mentorship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Add capabilities to our high-volume, fault-tolerant processing infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance our testing, monitoring and continuous deployment infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep extremely sensitive data compartmentalized and secure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness\u0026lt;/strong\u0026gt; - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge\u0026lt;/strong\u0026gt; - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of professional hands-on experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mastery of modern server side languages, Golang is a plus but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with cloud infrastructure management, preferably AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting and mentoring other engineers and acting as a “force multiplier”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with designers and product managers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our Toronto office is targeted at $167,500.00 to $235,000.00 CAD per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":86195,"name":"Toronto, Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7913187?gh_jid=7913187","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440159,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7913187,"updated_at":"2026-06-03T12:15:36-04:00","requisition_id":"2530","title":"Senior Software Engineer, Onboarding","company_name":"Justworks","first_published":"2026-06-03T12:15:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We’re currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Onboarding teams transform a weeks-long, support-heavy onboarding process into a fully self-serve experience, leveraging AI-powered data ingestion and real-time validation to take companies from signed contract to running payroll in a matter of days. A core part of this work is unifying how people join Justworks — today, full-time, contractor, and international hires across PEO, ASO, and EOR each follow entirely different flows, and this role brings them all into one. Ultimately, this is about building the first product experience every new customer has. If onboarding feels hard, nothing else matters — making this role a direct driver of activation rate, time-to-first-payroll, and onboarding completion.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a cross functional team to design a next-generation platform to unlock new business capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of designing and implementing APIs, systems integrations and backend services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote engineering excellence through technical leadership, knowledge-sharing and mentorship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instate best-practices observability and monitoring as “first principles” of all our services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep extremely sensitive data compartmentalized and secure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication \u0026lt;/strong\u0026gt;- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership \u0026lt;/strong\u0026gt;- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 6 years of professional hands-on experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong object-oriented design and coding skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience modeling complex real-world problems with robust data models and systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting other engineers and acting as a “tech lead”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Agile/Scrum methodology in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth environment working with deadlines and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Languages: \u0026lt;/strong\u0026gt;Ruby on Rails, Javascript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Messaging / APIs: \u0026lt;/strong\u0026gt;Kafka, GraphQL, Apollo, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure: \u0026lt;/strong\u0026gt;Kubernetes, Docker, CircleCI, DataDog, AWS\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7979139?gh_jid=7979139","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440159,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7979139,"updated_at":"2026-06-03T12:15:38-04:00","requisition_id":"2530","title":"Senior Software Engineer, Time","company_name":"Justworks","first_published":"2026-06-03T12:15:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We’re currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer for Time Lifecycle, you\u0026#39;ll be responsible for unifying time tracking, time off, leave management, shift scheduling, and project tracking across PEO, ASO, and EOR into a single system, replacing three fragmented legacy platforms. At the core of this work is building a compliance engine that automatically handles overtime, labor law, and pay rules across 50+ jurisdictions, while bringing leave management to life with native leave state, payroll pause, and proration support. The work also opens new verticals for Justworks by shipping the shift scheduling and project tracking capabilities that manufacturing, healthcare, and education customers require as table stakes. Ultimately, this role owns the full pipeline from time entry to time payable — meaning the code you write directly determines whether thousands of workers are paid correctly every pay period.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a cross functional team to design a next-generation platform to unlock new business capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of designing and implementing APIs, systems integrations and backend services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote engineering excellence through technical leadership, knowledge-sharing and mentorship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instate best-practices observability and monitoring as “first principles” of all our services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep extremely sensitive data compartmentalized and secure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication \u0026lt;/strong\u0026gt;- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership \u0026lt;/strong\u0026gt;- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 6 years of professional hands-on experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong object-oriented design and coding skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data structures and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience modeling complex real-world problems with robust data models and systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting other engineers and acting as a “tech lead”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Agile/Scrum methodology in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth environment working with deadlines and milestones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Languages: \u0026lt;/strong\u0026gt;Ruby on Rails, Javascript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Messaging / APIs: \u0026lt;/strong\u0026gt;Kafka, GraphQL, Apollo, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure: \u0026lt;/strong\u0026gt;Kubernetes, Docker, CircleCI, DataDog, AWS\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $205,000.00 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7914438?gh_jid=7914438","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440596,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7914438,"updated_at":"2026-06-03T12:18:50-04:00","requisition_id":"2544","title":"Senior Software Engineer, Workforce Payments","company_name":"Justworks","first_published":"2026-06-03T12:18:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer for \u0026lt;strong\u0026gt;Workforce Payments\u0026lt;/strong\u0026gt;, you will work with the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team is mission-critical, operating at the heart of our platform\u0026#39;s financial accuracy and compliance. You will lead technical decision-making and be expected to take initiative in identifying projects that will enable us to meet key business goals, such as scaling our tax and money movement capabilities, improving the integrity of our financial ledger, and developing robust platform interfaces for payroll data. We’re looking for people who have a passion for solving real-world, complex financial problems and will thrive building a growing team focused on reliability and precision.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own larged-scoped projects from initial discovery through launch with a focus on outcomes and customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a cross functional team to find solutions to customer challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the performance, reliability, and scalability of our existing systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote engineering excellence through technical leadership, knowledge-sharing and mentorship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Add capabilities to our high-volume, fault-tolerant processing infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance our testing, monitoring and continuous deployment infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep extremely sensitive data compartmentalized and secure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness\u0026lt;/strong\u0026gt; - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge\u0026lt;/strong\u0026gt; - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of professional hands-on experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mastery of modern server side languages, Golang is a plus but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with cloud infrastructure management, preferably AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting and mentoring other engineers and acting as a “force multiplier”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with designers and product managers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $235,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD1 #LI-Hybrid #LI-JS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7977149?gh_jid=7977149","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3462216,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7977149,"updated_at":"2026-06-04T17:56:48-04:00","requisition_id":"JR103297","title":"Social Media Marketing Manager","company_name":"Justworks","first_published":"2026-06-04T17:54:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, we empower small businesses and entrepreneurs to thrive. As Social Media Marketing Manager, your role is to bring their stories to life and showcase our brand’s unique voice across digital platforms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be part of the Strategic Communications team, helping to craft and execute a forward-thinking social media strategy. You’ll work on everything from tone of voice and content cadence to analytics and community management. Your mission is to connect with our audiences, spark engagement, and help grow the Justworks brand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a self-starter, constantly in tune with social media trends, and always ready to adapt and innovate. Whether it’s discovering new platform features, creating bold content, or responding swiftly to key moments, you know how to keep a brand relevant and resonant.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your creativity shines, and you’re equally comfortable digging into the data that drives performance. Most importantly, you’re a collaborative team player who thrives on bringing cross-functional stories to the forefront.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop and Execute Social Media Strategy:\u0026lt;/strong\u0026gt; Lead the creation and implementation of a robust social media strategy that aligns with Justworks’ broader communications and marketing goals, ensuring a consistent voice across platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content Creation \u0026amp;amp; Curation:\u0026lt;/strong\u0026gt; Develop engaging, on-brand content that resonates with small business owners, HR professionals, and other target audiences, including posts, stories, and videos for platforms like: Linkedin, Instagram, X, and more. You will own the content calendar and scheduling and publishing of content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community Engagement:\u0026lt;/strong\u0026gt; Foster a strong social media presence by building relationships with key audiences, drive meaningful interactions, and manage and grow Justworks’ brand following.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Crisis Management \u0026amp;amp; Social Listening:\u0026lt;/strong\u0026gt; Monitor social platforms for potential issues, escalating when necessary, and proactively engage in social listening to identify opportunities for brand engagement and reputation management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration with Internal Teams:\u0026lt;/strong\u0026gt; Partner with Creative, Growth Marketing, Product Marketing, People team, and Customer Support to align messaging, campaigns, and goals across channels, ensuring a unified voice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Social Media Tools \u0026amp;amp; Innovation:\u0026lt;/strong\u0026gt; Stay informed of emerging social media trends, tools, and best practices to recommend and implement new approaches that enhance engagement and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytics \u0026amp;amp; Reporting:\u0026lt;/strong\u0026gt; Measure, analyze, and report on social media performance, using data-driven insights to continuously optimize content, engagement, and overall strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Social Media Marketing Manager,\u0026amp;nbsp;\u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success. The creation of systems and scalable processes is critical for this role, as is working cross-functionally across Marketing (e.g., Content, Events, Creative, etc.) and other parts of the company (e.g., People Team, Sales). In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business insight - \u0026lt;/strong\u0026gt;Understand how social media fits within Justworks’ broader marketing and brand strategy and marketplace dynamics.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Functional expertise \u0026lt;/strong\u0026gt;- Demonstrate deep knowledge of social media best practices, platform capabilities, and trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity and Innovation\u0026lt;/strong\u0026gt; - Constantly seek to learn, grow, and improve—whether through new tools, trends, or tactics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - Navigate complex situations with thoughtful decision-making and the ability to act quickly and strategically; identifying patterns, making connections of underlying issues, understanding risks, developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication - \u0026lt;/strong\u0026gt;Use effective communication skills to articulate ideas and feedback, ensuring clarity and alignment across teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day, you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5-7 years of proven experience in social media strategy, content creation, and community management at an agency or on an in-house team (B2B or tech preferred, but not required for in-house)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building social media strategy, content calendars, campaigns, and social listening/community management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally to ensure consistency of brand guidelines and messaging, including collaboration with creative teams to deliver briefs and feedback loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the social media space including platform-specific communities, conversations, and trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multi-task and execute top-notch work against tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative thinker who comes to the table with trend-driven content ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with scheduling and analytics tools including Sprout Social\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to stay up to date on social media trends, best practices, and tech updates (platforms, features, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution-oriented “get to yes” attitude and extreme attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success as a team player and creative collaborator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to help cultivate, contribute to, and foster a high performing/high impact team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $137,500.00 to $151,250.00 per year.\u0026amp;quot;}\u0026quot; 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data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at \u0026amp;quot;,TEXT(R[0]C[-2],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-1],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-4]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-SP1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":3260,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/6917404?gh_jid=6917404","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3155293,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":6917404,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"SWE1","title":"Software Engineer","company_name":"Justworks","first_published":"2025-05-27T16:28:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own larged-scoped projects from initial discovery through launch with a focus on outcomes and customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with a cross functional team to find solutions to customer challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the performance, reliability, and scalability of our existing systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote engineering excellence through technical leadership, knowledge-sharing and mentorship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Add capabilities to our high-volume, fault-tolerant processing infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance our testing, monitoring and continuous deployment infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep extremely sensitive data compartmentalized and secure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Good judgment\u0026lt;/strong\u0026gt; - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness\u0026lt;/strong\u0026gt; - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication\u0026lt;/strong\u0026gt; - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge\u0026lt;/strong\u0026gt; - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as \u0026lt;strong\u0026gt;COGIS\u0026lt;/strong\u0026gt;. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 year of professional development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in server-side languages like Python, Java, Node.js, or Ruby (Go experience is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid SQL skills and understanding of database fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms, preferably AWS (basic deployment and monitoring)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in helping junior developers and contributing to team knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with designers and product managers on feature development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Technologies Used\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our New York City Office is targeted at $115,000.00 to $160,000.00 per year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AJ #LI-Hybrid\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":6560,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7751588?gh_jid=7751588","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3398418,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7751588,"updated_at":"2026-05-21T14:39:08-04:00","requisition_id":"JR102840","title":"Sr. Identity and Access Management Analyst ","company_name":"Justworks","first_published":"2026-03-30T16:36:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is looking for an experienced Identity and Access Management (IAM) analyst who can help enhance Justworks’s IAM program and maturity. As a successful candidate, you have demonstrated experience working with business to define and implement roles, rules, permissions and accesses, and working with IAM engineers to build adequate security solutions to improve identity and access management. You have a deep understanding of the fundamentals of identity and access management concepts and risks, and have worked with multiple IAM tools such as IGA, PAM, SSO and others. You also should have experience on AWS and its IAM roles.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business collaboration and requirements analysis\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with business stakeholders to analyze and define role-based access control (RBAC) requirements and permission models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct access reviews and collaborate with business units to establish appropriate access levels and segregation of duties\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business requirements into technical IAM specifications and access policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate workshops and requirements gathering sessions with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Assist IAM Implementation\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support IAM leadership and engineers to execute IAM roadmaps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and document access control matrices, role hierarchies, and permission structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the deployment and configuration of identity management solutions across enterprise systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with technical teams to ensure proper integration of IAM systems with business applications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Process Improvement\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously evaluate and improve IAM processes, workflows, and user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain comprehensive documentation for IAM processes, procedures, and system configurations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop training materials and provide guidance to end users and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze access patterns and recommend optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Support Security Management and Risk Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help developing, maintaining, and enforcing IAM policies, standards, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess and document access-related risks and recommend appropriate mitigation strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and resolve access-related security incidents and policy violations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support privilege access management (PAM) initiatives and monitor high-privilege account usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help Cyber Defense Operations triage incidents as need especially related to IAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Internal Audit, IT, and Digital Security to address access review gaps and ensure compliance with security policies and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IAM Analyst, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement \u0026lt;/strong\u0026gt;- the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourcefulness \u0026lt;/strong\u0026gt;- taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it\u0026#39;s working on something new or thinking about how to do something better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Teamwork and communication \u0026lt;/strong\u0026gt;- putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence and leadership \u0026lt;/strong\u0026gt;- fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills and knowledge \u0026lt;/strong\u0026gt;- the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experiences\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on experience in identity and access management, preferably in technology companies or enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with RBAC design, implementation, and management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience in the framework and process to define roles and permissions in IGA or RBAC implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience working with business stakeholders to gather requirements and translate them into access control specifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with IAM tools and platforms (e.g., AD, Okta, SailPoint, ForgeRock, CyberArk, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience conducting access reviews, certifications, and compliance audits\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Technical\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of identity and access management concepts, protocols, and standards (SAML, OAuth, OpenID Connect, LDAP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with directory services and identity providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of privileged access management (PAM) concepts and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of segregation of duties (SoD) principles and risk-based access controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with compliance frameworks (SOX, PCI-DSS, HIPAA, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Communication and Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills with ability to explain technical concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work collaboratively across diverse teams and organizational levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience facilitating meetings, workshops, and training sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer service orientation and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Preferred Qualifications\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Information Technology, Computer Science, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry certifications such as CISSP, CISA, CISM, or vendor-specific IAM certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud IAM platforms (AWS IAM, Azure AD, Google Cloud IAM)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of zero trust architecture and modern identity security concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with automated provisioning and deprovisioning workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with IT service management (ITSM) tools and processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $166,000 - $214,000 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid #LI-SD1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":84910,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7575631?gh_jid=7575631","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3349635,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7575631,"updated_at":"2026-04-16T13:37:41-04:00","requisition_id":"JR102766","title":"Technology Partner Manager","company_name":"Justworks","first_published":"2026-02-05T11:45:32-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are a revenue-oriented partnerships professional with experience supporting technology, platform, or marketplace partner programs. You thrive in fast-paced, high-growth environments and understand how to build partner relationships that drive measurable commercial impact. You know how integrations create value for customers, and you can translate that value into meaningful partner-sourced pipeline and closed-won revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You communicate clearly, think commercially, and operate with strong execution discipline. You’re comfortable supporting the build-out of a new marketplace ecosystem while managing the day-to-day motions needed to generate partner-driven revenue. You bring a structured, detail-oriented approach to partner operations and enjoy collaborating with Sales, Product, and Marketing to unlock new revenue streams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technology Partnerships Manager, you will support the development, monetization, and management of Justworks’ partner marketplace. You will own revenue targets tied to partner-sourced pipeline and closed-won deals, while driving partner enablement, integration success, and co-selling workflows that contribute to Justworks’ broader growth strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the development and launch of the Justworks partner marketplace, enabling scalable revenue growth through integrated partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute meaningfully to revenue generation by \u0026lt;strong\u0026gt;carrying a quota tied to partner-sourced pipeline and partner-sourced closed-won revenue\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, evaluate, and onboard new technology partners that expand customer value and create revenue-generating opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate integration requirements and timelines with Product and Engineering to ensure seamless launches that enable monetization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day partner relationships to drive engagement, GTM alignment, and commercial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and deliver partner enablement materials (training, FAQs, co-selling resources) that drive adoption and revenue contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support marketplace monetization efforts through revenue-share modeling, pricing frameworks, and commercial deal coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Sales and Customer Success to support co-selling motions, referral processes, joint pipeline management, and partner-driven deal acceleration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing on marketplace positioning, partner listings, launch plans, and co-marketing campaigns that drive demand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on partner performance, sourced pipeline, revenue influence, integration adoption, and ecosystem impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to continuous improvement of marketplace processes, partner operations, and revenue-driving workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Justworks in partner conversations and at industry events to expand marketplace visibility and commercial reach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Your success in this role is grounded in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good Judgment\u0026lt;/strong\u0026gt; – You assess partner opportunities with a commercial lens and make recommendations that accelerate revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-Oriented\u0026lt;/strong\u0026gt; – You maintain accurate partner data, pipeline updates, integration requirements, and GTM documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product \u0026amp;amp; Technical Acumen\u0026lt;/strong\u0026gt; – You understand core integration concepts and can connect them to customer and revenue impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-Driven\u0026lt;/strong\u0026gt; – You execute against revenue targets, meet deadlines, and contribute directly to partner-sourced growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Communication\u0026lt;/strong\u0026gt; – You convey partner value, marketplace offerings, and sales motions clearly across internal and external audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6+ years of experience in Technology Partnerships, Product Partnerships, Partner Sales, Business Development, or related roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience supporting partnerships that drive measurable commercial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional teams across Product, Sales, Marketing, and/or Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational and project management skills, with the ability to manage partner timelines and revenue-related deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication abilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset with the ability to interpret partner performance, deal flow, and revenue data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast-paced, high-growth SaaS or technology environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B SaaS, HR tech, benefits, FinTech, or platform ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with APIs, integration concepts, and technical partner requirements (no coding required).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce and partner management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to marketplace monetization or ecosystem-based revenue models.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $109,000 - $125,000 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of $70,000. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;The base wage range for this position based in our New York City Office is targeted at $85,000.00 to $90,000.00 per year.\u0026amp;quot;}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:33567168,\u0026amp;quot;9\u0026amp;quot;:0,\u0026amp;quot;10\u0026amp;quot;:2,\u0026amp;quot;11\u0026amp;quot;:3,\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:11,\u0026amp;quot;28\u0026amp;quot;:1}\u0026quot; data-sheets-formula=\u0026quot;=concatenate(\u0026amp;quot;The base wage range for this position based in our \u0026amp;quot;,if(R[0]C[-12]=\u0026amp;quot;New York, NY\u0026amp;quot;,\u0026amp;quot;New York City Office\u0026amp;quot;,\u0026amp;quot;Tampa Office\u0026amp;quot;),\u0026amp;quot; is targeted at \u0026amp;quot;,TEXT(R[0]C[-11],\u0026amp;quot;$#,##0.00\u0026amp;quot;),\u0026amp;quot; to \u0026amp;quot;,TEXT(R[0]C[-10],\u0026amp;quot;$#,##0.00\u0026amp;quot;), \u0026amp;quot; per \u0026amp;quot;,(if(R[0]C[-7]=\u0026amp;quot;Exempt\u0026amp;quot;,\u0026amp;quot;year.\u0026amp;quot;,\u0026amp;quot;hour.\u0026amp;quot;)))\u0026quot;\u0026gt;#LI-Hybrid #LI-KO1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7819391?gh_jid=7819391","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3413998,"location":{"name":"Tampa, Florida"},"metadata":[{"id":6245185,"name":"Additional Offices","value":["New York, NY"],"value_type":"multi_select"}],"id":7819391,"updated_at":"2026-04-23T22:02:47-04:00","requisition_id":"JR103106","title":"Underwriting Assistant, Health","company_name":"Justworks","first_published":"2026-04-23T22:02:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;You’re a quick learner and can deliver results in accordance with rules and regulations. You catch even the smallest of details and know what they mean for the bigger picture. You’re curious about working with a professional employer organization (PEO) and are confident in your ability to boost operations in this particular space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Health Insurance Underwriting Assistant, you will assist the team of Underwriters with file review and data reconciliation needs, related to prospective customers’ insurance applications. You will be helping others solve problems and will be building something meaningful in an entrepreneurial environment.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review applications and related documentation for acceptability according to underwriting guidelines and determine tasks to be completed before moving forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all required customer documentation is accurate and collected in a timely manner\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as liaison with vendors and internal sales teams through direction of leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply principles of logical thinking to define problems, collect data, and create resolutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate with company underwriters and internal teams to provide status or additional assistance as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Health Insurance Underwriting Assistant, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented -\u0026lt;/strong\u0026gt; exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ethical practice - \u0026lt;/strong\u0026gt;the ability to integrate core values, integrity and accountability throughout all organizational and business practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication - \u0026lt;/strong\u0026gt;the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical - \u0026lt;/strong\u0026gt;uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgement - \u0026lt;/strong\u0026gt;the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 year of experience in a similar role; background in business, finance or economics preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to learn on the fly and apply new information/concepts into practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You like working with people and helping others solve problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are flexible and open to changes in processes or teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy fast-paced entrepreneurial environments and want to help build something meaningful\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;The base wage range for this position based in our Tampa Office is targeted at $26.83 to $29.52 per hour.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot; data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-Hybrid #LI-CD1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":56973,"name":"Risk \u0026 Insurance","child_ids":[],"parent_id":null}],"offices":[{"id":87653,"name":"Tampa, Florida","location":"Tampa, Florida","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7775153?gh_jid=7775153","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3404374,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7775153,"updated_at":"2026-05-07T15:48:57-04:00","requisition_id":"JR103050","title":"Vice President, Global Controller","company_name":"Justworks","first_published":"2026-05-07T15:48:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Are you an executive-level accounting pro who is highly organized, has experience building and managing a high-performing team, is skilled at communication and problem solving, and adept at managing multiple priorities? Do you thrive in a dynamic, rapidly growing and fluid environment?\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Justworks is looking for a VP Accounting with a proven track record of building and leading an exceptional accounting organization, being the executive lead to champion and execute accounting-related initiatives, communicate and obtain buy-in across the leadership team, and oversee the SEC-readiness process to ensure Justworks is set up for success in the event of a public offering. The successful candidate will adapt quickly to change and will champion the advancement of processes and controls across the entire accounting organization that will enhance the accounting and overall finance function at Justworks, reporting to the CFO.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build out a top-tier Accounting team to support Justworks becoming an SEC compliant public company. This includes appropriate leveling/staffing for Controller’s Group, Financial Reporting, Tax, and Financial Systems;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong communication cadence with CFO and VP Finance to ensure all critical accounting matters are raised with the appropriate level of urgency and forethought;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with senior leadership across the organization to monitor ongoing and upcoming business transactions to identify any that require a technical accounting assessment or new corporate accounting procedures;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare executive accounting summaries to address any new items or identified issues as well as concise action plans to provide to CFO and executive team, and prepare quarterly communication to Audit Committee related to pertinent accounting matters;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Internal Audit function and key Accounting team leaders to develop and implement a formal control framework around month-end close, financial reporting, tax reporting and systems management in compliance with SOX 404 to ensure proper internal controls over financial reporting;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for review of consolidated financial statements and related disclosures and analytics for accuracy and compliance with US GAAP and Regulation S-X and S-K;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the company’s internal and external reports consistently reflect the Justworks story and messaging while remaining in compliance with SEC regulations and required disclosures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare strategic analyses on income statement presentation, non-GAAP disclosures, including free cash flow and net revenues, and other disclosed KPIs;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain annual and quarterly project plans for organizational planning and key team objectives, including resource allocation and communication plans to be shared with CFO, within Accounting team, and with any cross-functional PMOs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a VP of Accounting, \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accuracy and attention to detail.\u0026lt;/strong\u0026gt; You will be tasked with reviewing and communicating technical accounting matters. You have strong communication and organizational skills allowing you to manage multiple priorities while meeting deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactiveness.\u0026lt;/strong\u0026gt; You’re eager to contribute and learn, ask thoughtful questions, and provide solutions before we even know there are issues. You are excited about making ongoing process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-solving.\u0026lt;/strong\u0026gt; You identify challenges, analyze the root causes, seek to understand rationale behind current processes before proposing solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration.\u0026lt;/strong\u0026gt; You have a positive attitude and the desire to provide impeccable support to Justworks team members. You’ll regularly interact with team members within and outside of the accounting team, providing high levels of customer service and motivating them to make changes. You have an ability to communicate directly, concisely and with a balanced tone, on paper and verbally, formally and informally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience, with at least 5 years of progressive accounting experience in an SEC-compliant organization or as an auditor for an SEC-filer at a top tier accounting firm;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS Degree in Accounting or related field (MBA/MSA a plus); CPA certification is required;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing and building out a team, and;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a dynamic, fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base wage range for this position based in our New York City Office is targeted at $300,000 - $330,000 per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid #LI-SD1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":10017,"name":"Corporate \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/justworks/jobs/7901899?gh_jid=7901899","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3435495,"location":{"name":"New York, New York"},"metadata":[{"id":6245185,"name":"Additional Offices","value":[],"value_type":"multi_select"}],"id":7901899,"updated_at":"2026-05-06T18:46:52-04:00","requisition_id":"2522","title":"Vice President, Sales","company_name":"Justworks","first_published":"2026-05-06T18:46:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#values\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like you, you’ll fit right in.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Justworks is seeking an VP of Sales to drive scalable revenue performance and operational excellence across the go-to-market organization as it enters its next phase of growth.\u0026amp;nbsp; With revenue expectations rising and sales productivity at an inflection point, this leader will play a pivotal role in transforming how Justworks sells, ensuring that processes, culture, and execution evolve in lockstep with the company’s ambitions.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The VP of Sales will bring external perspective and hands-on operational rigor to optimize the company’s sales engine for scale. They will lead the current team of ~220, which includes Account Executives (new business), Account Directors (account growth and upsell), Sales Specialists (product-specific overlay), and Sales Development Representatives (pipeline generation and lead qualification), with the autonomy to reshape the organization to meet future needs.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Success Profile\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Position Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and deliver the company’s commercial growth mandate, driving 35%+ ARR growth and scaling revenue from approximately $400M to $800M over three years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and evolve a sales organization of ~220 professionals across Account Executives, Account Directors, Sales Specialists, and Sales Development, with the authority to reshape structure, roles, and coverage models as the business scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring external perspectives, modern sales methodologies, and emerging technologies into the organization to continuously evolve how the company sells.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage data, analytics, and sales technology to improve decision-making, consistency, and efficiency across the sales organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and operationalize a scalable, repeatable sales engine that improves productivity, execution rigor, and forecast accuracy across new business, expansion, and upsell motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive meaningful improvements in sales productivity through disciplined quota design, capacity planning, territory optimization, ramp expectations, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best-in-class sales processes and operating cadences from pipeline generation and qualification through deal execution, renewal, and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen pipeline health and coverage across all segments by partnering closely with SDR leadership and ensuring sufficient top-of-funnel generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement consistent forecasting, inspection, and performance review mechanisms that provide clear visibility into risks, opportunities, and execution gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Marketing, Product, Finance, and other departments to ensure tight GTM alignment and a seamless end-to-end customer lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and scale sales leadership talent, building a strong bench of frontline and second-line leaders capable of operating in a high-growth, high-expectations environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and reinforce a high-performance sales culture that balances accountability, coaching, customer-centricity, and ethical selling practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize compensation plans, incentive structures, and performance management frameworks to align behaviors with company growth priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support enterprise-level deal strategy and execution, including executive sponsorship, complex negotiations, and strategic account engagement as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure effective onboarding and enablement programs that accelerate time-to-productivity and support ongoing skill development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously evaluate and refine GTM coverage, segmentation, and resource allocation to ensure focus on the highest-value growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted executive partner to the Chief Revenue Officer and leadership team, contributing to broader company strategy, operating planning, and long-term growth initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You Will Do Your Work\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;em\u0026gt;Vice President of Sales,\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; results are achieved is paramount for your success and result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Good judgment - \u0026lt;/strong\u0026gt;the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-oriented - \u0026lt;/strong\u0026gt;exercises extreme attention to detail; is thorough, accurate, organized, and productive; seeks to understand both the cause and effect of a situation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Foundational sales knowledge - \u0026lt;/strong\u0026gt;the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing, etc.) and knowledge (product, markets, trends, business, etc) a person possesses to enact the exchange of value between a buyer and the vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Results-driven - \u0026lt;/strong\u0026gt;consistently achieves results, even under difficult circumstances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication - \u0026lt;/strong\u0026gt;the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Camaraderie\u0026lt;/strong\u0026gt; - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Openness\u0026lt;/strong\u0026gt; - Your default is to be open. You\u0026#39;re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026lt;/strong\u0026gt;- You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity\u0026lt;/strong\u0026gt; - Simply put, do what you say and say what you\u0026#39;ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Simplicity\u0026lt;/strong\u0026gt; - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 10 years of experience in Sales Leadership, ideally with experience in SaaS and a high-velocity sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Leadership: A proven operator who can architect and implement scalable sales processes and playbooks designed around a high-velocity (~40 day) sales cycle. Experience driving measurable productivity gains across multi-layered sales teams is critical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Culture Builder: History instilling a strong sense of ownership, accountability, and ambition across the sales force. An understanding of how to bring clarity around what excellence looks like and fosters healthy, values-based competition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Mindset: History of encouraging continuous learning and development through ongoing coaching, training, and performance feedback. Sees experimentation and failure as opportunities for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Partner: Understanding of how to build a trusted, constructive dialogue with Product and other business units. Translates sales insights into actionable cross-functional plans that drive mutual success.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-Energy Communicator: Motivates through authenticity, consistency, and transparency. A “say–do” leader who inspires confidence and alignment at every level of the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven senior sales leadership experience within a high-growth B2B, SaaS, fintech, or technology-enabled services environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success leading large, multi-layered sales organizations (100+ sellers) through periods of significant scale and transformation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of delivering sustained, predictable revenue growth at scale, including experience managing $300M+ ARR businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of modern go-to-market models spanning new logo acquisition, account expansion, upsell, and specialist overlay motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational orientation with hands-on experience building sales processes, forecasting discipline, and performance management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to attract, develop, and retain top sales leadership talent, with a reputation for building high-performance cultures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguity and leading change as the business evolves from growth to scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven decision maker with experience leveraging analytics, CRM platforms, and sales technology to improve outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to modern sales methodologies, enablement frameworks, and emerging revenue technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence and communication skills to influence at the C-suite and Board level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience bringing external best practices and outside perspectives into organizations that are evolving their sales maturity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At Justworks, we believe that success is built on inclusivity, collaboration, and a shared commitment to continuous growth. If you’re driven by impact and excited to shape the future of revenue org, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $230,000 - $265,000 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of *$460,000.00\u0026amp;nbsp; - $530,000.00 Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SP1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/careers#total-reward-philosophy\u0026quot;\u0026gt;Total Rewards @ Justworks\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Diversity At Justworks\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you\u0026#39;re in need of a reasonable accommodation, please reach out to us at \u0026lt;a href=\u0026quot;mailto:accommodations@justworks.com\u0026quot;\u0026gt;accommodations@justworks.com\u0026lt;/a\u0026gt;. Your comfort and success matter to us, and we\u0026#39;re here to ensure an inclusive experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.justworks.com/press/company-news/justworks-impact-report-2024\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our DEIB Report\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1377,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":865,"name":"New York, NY","location":"New York, New York","child_ids":[],"parent_id":null}]}],"meta":{"total":100}}