{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5175377008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4453925008,"location":{"name":"Chicago, Illinois"},"metadata":null,"id":5175377008,"updated_at":"2026-06-02T17:17:22-04:00","requisition_id":"75","title":"BDR Pipeline Generation Specialist (Chicago, IL)","company_name":"Phamily","first_published":"2026-04-02T18:59:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;BDR / Pipeline Generation Specialist (Healthcare)\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Chicago, Illinois\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;Full-time: Hybrid - 3 days per week in a shared office\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To: \u0026lt;/strong\u0026gt;Demand Generation Manager\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation Options:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Contract-to-Hire: $45.00–$55.00 per hour\u0026lt;br\u0026gt;Direct Hire: $60,000–$90,000 base salary plus commission\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note:\u0026lt;/strong\u0026gt; The direct hire salary range is lower than the contract-to-hire hourly rate because direct hire employees are eligible for the company\u0026#39;s benefits package, whereas contractors are not eligible for benefits during the contract period.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Phamily\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Role Description\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As our BDR - Pipeline Generation Specialist (Healthcare), you’ll play a key role in taking hot marketing leads and converting them into qualified sales meetings that drive new business. You’ll work closely with our Account Executives and Manager of Demand Generation to identify the right targets, craft compelling messaging, and execute campaigns that deliver results. This is a 90% sales, 10% strategy role that’s a vital part of the bridge between marketing and sales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re a sales professional looking for greater ownership (or less travel) and are ready to build at a high-growth startup, this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and prioritize the most compelling leads and convert them into qualified meetings using multi-touch, multi-channel sequences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will manage and convert high-volume, event-driven, and inbound lead pipelines: prioritizing, segmenting, and executing targeted outreach to turn interest into qualified sales conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pick up the phone—there’s nothing as impactful as a knowledgeable conversation, and you’ll be comfortable with cold calling, navigating blockers, and getting to your target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create customized cadences and follow up on leads with original, ABM-style outbound messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research new accounts, build target lists, create persona playbooks, and constantly test and refine your methodology to drive more qualified meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immerse yourself in the healthcare landscape, understand what motivates our ICPs, and always be looking for new opportunities to make an impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate Hubspot like a native (training can be provided, but you’ll be expected to be proficient within 1 month and expert within 3), and ensure all sales activities are properly documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a feedback loop with the marketing team to develop and test messaging, measure campaign performance, and report outcomes to company leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree (business/marketing/finance or similar) \u0026lt;strong\u0026gt;or 1\u0026lt;/strong\u0026gt;+ years in B2B sales, business development, account management, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills; executive presence with customers and internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset, comfortable interpreting data and making clear, defensible recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with common sales and martech tools, including AI, and enthusiasm about using technology to accelerate the pace without reducing quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial DNA: A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior healthcare experience is strongly preferred but not essential for the right candidate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Work style \u0026amp;amp; logistics\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hybrid - Chicago in-person at least 3 days per week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel for the team to on-sites or industry events as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our compensation \u0026amp;amp; benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation commensurate with experience: contract to hire rate $45-$55 per hour\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Potential to earn equity based on performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote-friendly work environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4042080008,"name":"Revenue ","child_ids":[4070256008,4069698008],"parent_id":4042079008}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5179483008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455622008,"location":{"name":"New York City "},"metadata":null,"id":5179483008,"updated_at":"2026-05-08T17:07:46-04:00","requisition_id":"78","title":"Business Development Specialist (Healthcare, Hybrid) - NYC","company_name":"Phamily","first_published":"2026-05-08T17:07:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Business Development Specialist – Specialty\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Manhattan, NYC\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;Full-time, Hybrid 3 days per week in the office\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To: \u0026lt;/strong\u0026gt;Head of Specialty Business\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range: \u0026lt;/strong\u0026gt;Contract to Hire $45-$55 per hour\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. \u0026amp;nbsp;Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Phamily (by Jaan Health) is redefining how specialty medical groups deliver care between visits—using AI and care management workflows to improve patient outcomes while generating sustainable revenue for providers. We’re hiring a Business Development Specialist to help us grow within specialty practices like oncology, cardiology, nephrology, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a typical BDR role. You won’t just be booking meetings, you’ll be helping clinical and operational leaders understand how to reduce staff burden, manage chronic patient populations effectively, and unlock new revenue streams. Operating with a 90% execution and 10% strategy split, you’ll be at the front line of Phamily\u0026#39;s growth, directly impacting how specialty providers adopt new care models. This is a high-visibility role with direct exposure to leadership and a clear impact on company growth. If you are a disciplined \u0026quot;hunter\u0026quot; ready to influence the future of healthcare, this is the place for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Phamily, some roles remain open on an ongoing basis as we continue to scale and prepare for future growth. This is an evergreen opportunity, meaning we proactively connect with exceptional talent before specific hiring needs arise so we can move thoughtfully and efficiently as new business needs emerge.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;While applying to an evergreen role does not guarantee an immediate interview, every application is carefully reviewed by our recruiting team against both current and anticipated hiring priorities.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Convert high-intent leads into qualified meetings through thoughtful, multi-channel outreach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently navigate gatekeepers to reach clinical and operational decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalize messaging based on specific specialty workflows and real clinical challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with AEs and Marketing to refine targeting and improve conversion metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts and build structured outreach strategies, avoiding \u0026quot;spray-and-pray\u0026quot; tactics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use HubSpot and AI tools to scale outreach while maintaining a high-quality human touch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously test, learn, and iterate on your approach based on performance data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain meticulous documentation of sales activities to ensure seamless account handoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3+ years in B2B sales, business development, or a similar performance-driven role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High comfort level with cold calling, persistence, and managing long-cycle follow-ups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator with the executive presence to engage healthcare stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured thinker who can prioritize, test, and iterate on sales playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-forward mindset, enthusiastic about using CRM and AI tools to improve efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in business, marketing, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial DNA: A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in healthcare or medical sales (specifically Cardiology or Nephrology).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in a high-growth SaaS startup environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in HubSpot or similar CRM sequencing tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Work Style \u0026amp;amp; Logistics:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are required to be in-person at our NYC office at least 3 days per week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel for the team to on-site or industry events may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Phamily, some roles remain open on an ongoing basis as we continue to scale and prepare for future growth. This is an evergreen opportunity, meaning we proactively connect with exceptional talent before specific hiring needs arise so we can move thoughtfully and efficiently as new business needs emerge. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;While applying to an evergreen role does not guarantee an immediate interview, every application is carefully reviewed by our recruiting team against both current and anticipated hiring priorities.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation commensurate with experience: Contract to Hire $45-$55 per hour\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Potential to earn equity based on performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Equal Employment Opportunity\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042080008,"name":"Revenue ","child_ids":[4070256008,4069698008],"parent_id":4042079008}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5179473008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455615008,"location":{"name":"New York City "},"metadata":null,"id":5179473008,"updated_at":"2026-05-08T17:07:48-04:00","requisition_id":"77","title":"Business Development Specialist (Healthcare, Hybrid) - NYC","company_name":"Phamily","first_published":"2026-05-08T17:07:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Business Development Specialist - Enterprise\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Manhattan, NYC\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type:\u0026lt;/strong\u0026gt; Full-time, Hybrid 3 days per week in the office\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To:\u0026lt;/strong\u0026gt; Head of Enterprise and Strategic Partnership\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; Contract to Hire $45-$55 per hour\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Jann Health/Phamily:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. \u0026amp;nbsp;Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Description:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As our Business Development Specialist, you’ll play a key role in taking hot marketing leads and converting them into qualified sales meetings that drive new business. You’ll work closely with our Account Executives and Manager of Demand Generation to identify the right targets, craft compelling messaging, and execute campaigns that deliver results. This is a 90% sales, 10% strategy role that’s a vital part of the bridge between marketing and sales. If you’re a sales professional looking for greater ownership (or less travel) and are ready to build at a high-growth startup, this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Phamily, some roles remain open on an ongoing basis as we continue to scale and prepare for future growth. This is an evergreen opportunity, meaning we proactively connect with exceptional talent before specific hiring needs arise so we can move thoughtfully and efficiently as new business needs emerge. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;While applying to an evergreen role does not guarantee an immediate interview, every application is carefully reviewed by our recruiting team against both current and anticipated hiring priorities.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and prioritize the most compelling leads and convert them into qualified meetings using multi-touch, multi-channel sequences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with AEs to engage high-priority accounts with thoughtful, personalized messaging that develops trusted relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pick up the phone, there’s nothing as impactful as a knowledgeable conversation, and you’ll be comfortable with cold calling, navigating blockers, and getting to your target\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create customized cadences and follow up on leads with original, ABM-style outbound messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research new accounts, build target lists, create persona playbooks, and constantly test and refine your methodology to drive more qualified meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immerse yourself in the healthcare landscape, understand what motivates our ICPs, and always be looking for new opportunities to make an impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate Hubspot like a native (training can be provided, but you’ll be expected to be proficient within 1 month and expert within 3), and ensure all sales activities are properly documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a feedback loop with the marketing team to develop and test messaging, measure campaign performance, and report outcomes to company leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree (business/marketing/finance or similar) or 2+ years in B2B sales, business development, account management, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills; executive presence with customers and internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset, comfortable interpreting data and making clear, defensible recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with common sales and martech tools, including AI, and enthusiasm about using technology to accelerate the pace without reducing quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior healthcare experience is strongly preferred but not essential for the right candidate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial DNA: A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Work style \u0026amp;amp; logistics:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are required to be in-person at our NYC office at least 3 days per week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel for the team to on-site or industry events may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Phamily, some roles remain open on an ongoing basis as we continue to scale and prepare for future growth. This is an evergreen opportunity, meaning we proactively connect with exceptional talent before specific hiring needs arise so we can move thoughtfully and efficiently as new business needs emerge. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;While applying to an evergreen role does not guarantee an immediate interview, every application is carefully reviewed by our recruiting team against both current and anticipated hiring priorities.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our compensation \u0026amp;amp; benefits:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation commensurate with experience, ranging from Contract to Hire $45-$55 per hour\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Potential to earn equity based on performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity \u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042080008,"name":"Revenue ","child_ids":[4070256008,4069698008],"parent_id":4042079008}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5227296008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4478173008,"location":{"name":"New York, NY"},"metadata":null,"id":5227296008,"updated_at":"2026-05-20T19:15:59-04:00","requisition_id":"103","title":"Business Intelligence \u0026 Data Analytics Intern (Undergraduate)","company_name":"Phamily","first_published":"2026-05-20T17:49:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Intelligence \u0026amp;amp; Data Analytics Intern (Undergraduate\u0026lt;/strong\u0026gt;)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Location: 5-days in NY office\u0026lt;br\u0026gt;Job Type: Full-Time (June 15th - August 14th, 2026)\u0026lt;br\u0026gt;Job Reports To: Director of Business Intelligence\u0026lt;br\u0026gt;Salary Range: $25.00-$35.00/hr.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe internships should provide meaningful, hands-on learning experiences that contribute to real business outcomes. Our internship program is designed to give you exposure to a high-growth, fast-paced environment where you can learn, contribute, and develop professionally. This program is intended to help interns build practical experience, strengthen business acumen, and better understand how your work contributes to organizational impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Business Intelligence \u0026amp;amp; Data Analytics Intern at Phamily, you’ll help teams turn data into decisions using Looker and spreadsheets to support business insights across clinical, operational, and product teams. You will assist with translating business questions into clear dashboards, reports, and actionable insights that help drive decision-making throughout the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This internship is ideal for a student who enjoys working with data, identifying trends, creating visualizations, and helping teams become more data-driven in a collaborative environment. You will work closely with analytics and engineering teams while gaining hands-on experience with real-world healthcare data and business intelligence tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist with building dashboards, reports, and one-pagers to answer stakeholder questions\u0026lt;br\u0026gt;• Help curate and organize content within Looker including dashboards, descriptions, and table calculations\u0026lt;br\u0026gt;• Support the documentation and validation of metric definitions and reporting standards\u0026lt;br\u0026gt;• Perform quality assurance checks to help ensure data accuracy and consistency\u0026lt;br\u0026gt;• Assist with developing lightweight training materials and self-service resources for internal teams\u0026lt;br\u0026gt;• Collaborate with analytics and engineering teams on reporting and data initiatives\u0026lt;br\u0026gt;• Handle sensitive healthcare information responsibly while following HIPAA-minded best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Currently pursuing an undergraduate degree in Data Analytics, Business Analytics, Computer Science, Information Systems, Statistics, Economics, Mathematics, or a related field at an accredited university\u0026lt;br\u0026gt;• Interest in data analysis, business intelligence, and data storytelling\u0026lt;br\u0026gt;• Familiarity with spreadsheets and data visualization tools such as Looker, Tableau, Power BI, or similar platforms\u0026lt;br\u0026gt;• Strong attention to detail and organizational skills\u0026lt;br\u0026gt;• Ability to communicate insights clearly and effectively\u0026lt;br\u0026gt;• Comfortable working in a fast-paced, collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exposure to healthcare, operations, or business analytics coursework or projects\u0026lt;br\u0026gt;• Familiarity with basic reporting, segmentation, or data visualization concepts\u0026lt;br\u0026gt;• Experience working on academic or personal data projects is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Style\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with an ambitious mission and significant work ahead. Successful interns at Jaan Health are curious, proactive, adaptable, and eager to learn in a high-performing environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is comfortable working in a fast-paced setting, takes ownership of their work, communicates effectively across teams, and approaches challenges with a growth mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have the opportunity to contribute to meaningful projects, collaborate with experienced professionals, and gain hands-on exposure to how data and analytics drive decision-making within a healthcare technology company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first\u0026lt;br\u0026gt;• Curiosity: We ask better questions, challenge assumptions, and keep learning\u0026lt;br\u0026gt;• Clarity: We simplify complexity, communicate directly, and create alignment\u0026lt;br\u0026gt;• Co-Creation: We collaborate across teams, perspectives, and disciplines\u0026lt;br\u0026gt;• Craftsmanship: We execute with excellence, ownership, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Gain\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through this internship, you will gain:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience working with real-world healthcare and business intelligence data\u0026lt;br\u0026gt;• Exposure to tools such as Looker, dashboards, reporting systems, and data visualization platforms\u0026lt;br\u0026gt;• Experience translating business questions into actionable insights and recommendations\u0026lt;br\u0026gt;• Opportunity to collaborate with analytics, engineering, product, and operations teams\u0026lt;br\u0026gt;• Practical experience supporting data-driven decision-making in a fast-paced healthcare technology environment\u0026lt;br\u0026gt;• Mentorship and professional development from experienced analytics and business professionals\u0026lt;br\u0026gt;• Stronger communication, analytical thinking, and problem-solving skills\u0026lt;br\u0026gt;• Exposure to healthcare operations, metrics, and performance reporting\u0026lt;br\u0026gt;• Experience contributing to meaningful projects that support patient care and operational outcomes\u0026lt;br\u0026gt;• A collaborative, mission-driven environment focused on innovation and continuous learning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4042079008,"name":"Internal Phamily Roles","child_ids":[4063400008,4042078008,4042081008,4042082008,4042080008,4069328008,4070256008,4069698008],"parent_id":null}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5209007008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4469136008,"location":{"name":"Sandy Springs, GA"},"metadata":null,"id":5209007008,"updated_at":"2026-05-27T11:42:06-04:00","requisition_id":"89","title":"Clinical Care Coordinator (MA)","company_name":"Phamily","first_published":"2026-05-04T11:45:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Hybrid within 30min of driving commute to Sandy Springs, GA\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;Full-time - 40 hours per week\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Clinical Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;Clinical Operations Manager\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Description\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is seeking dynamic and motivated Certified Medical Assistants (CMA) Clinical Care Coordinators to join our care team and will report to the Clinical Operations Manager. They will support the development of patient-centered, team-based care, as well as support primary care physicians (PCPs) and practices in managing their panel of patients using a population management informatics tool. This role focuses on high-volume patient outreach through calls, texts, and care platform messaging, while ensuring accurate documentation and seamless workflow with the care team. In addition, this role will support key operational functions such as member enrollment, staff training, and client operations, bridging the gap between clinical expertise and operational execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct high-volume patient outreach via phone, text, and digital platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document patient interactions and care management activities in EHRs (EPIC, Cerner, Allscripts, eCW, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support LPNs, RNs and providers with care management activities such as: intake coordination, appointment scheduling,medication refills, follow-ups, and escalate clinical issues to LPNs/ RNs as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with patient onboarding and enrollment processes, partner with client operations teams to ensure seamless delivery of services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver training sessions on care protocols, systems, and operations to care management teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt to evolving workflows, technology, and program demands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributes to a positive experience for patients and families through courteous telephone and digital interactions, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform all job functions in compliance with applicable federal, state, local and company policies and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certified Medical Assistant required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years-experience in care management at a primary care setting or similar specialty. Experience in population health preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and technology skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior use of electronic health records and other health care information systems required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant experience within a primary care setting (chronic care preferred, hospital, medical groups).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven problem-solver, comfortable with high-volume outreach, and ability to multi-task.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have access to reliable internet and have a secure/private environment to work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Style \u0026amp;amp; Logistics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation based on experience and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12 vacation days accrued annually for rest, travel, and personal time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 9 sick/wellness days to prioritize your health and well-being\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 paid company holidays throughout the year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 paid give-back days\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA and FSA account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company match after 6 months of full-time employment\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% match on the first 3% contributed, and 50% match on the next 2% contributed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, mission-driven team helping transform healthcare at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042077008,"name":"Care Manager Jobs","child_ids":[],"parent_id":null}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5191151008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4460783008,"location":{"name":"Sandy Springs, GA"},"metadata":null,"id":5191151008,"updated_at":"2026-05-27T11:21:07-04:00","requisition_id":"82","title":"Clinical Care RN ","company_name":"Phamily","first_published":"2026-04-22T14:18:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;: Hybrid within 30 miles of driving commute to Sandy Springs, GA\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type\u0026lt;/strong\u0026gt;: Full Time, M-F 8:30am-5pm\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To\u0026lt;/strong\u0026gt;: Director of Clinical Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at \u0026lt;a href=\u0026quot;http://phamily.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;phamily.com\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job Role/Description\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a compassionate, organized, and tech-savvy Clinical Care Lead RN to support patients in our text-based Advanced Primary Care Management (APCM) program. This role focuses on delivering proactive, high-quality care through digital communication tools, driving better health outcomes for our patient populations. Ideal for healthcare professionals who thrive in a virtual care setting, value patient engagement, are passionate patient advocates and are skilled in critical thinking and care coordination.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Key Responsibilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor and respond to patient messages and check-ins in a timely, compassionate, and professional manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and triage clinical concerns, SDOH needs, and care coordination barriers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and update personalized care plans for patients; help educate and motivate patients to adhere to the care plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the clinical quality of the team, by analyzing data or trends to manage direct reports, and help train, orient, and onboard new and tenured staff, and improve overall outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and revise care coordination workflows or protocols to support the evolution of the care model to improve efficiency and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead quality improvement initiatives, complete case review and chart audits, and host team meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and troubleshoot issues that arise during new program iterations, escalating to leadership when there are critical impacts or opportunities for system-wide improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with CMAs, LPNs/RNs, NPs, and Social Workers to ensure timely escalation and follow-through\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Registered Nurse with active, unrestricted compact license required with 4+ years of experience in a care management or clinical care coordination role (primary care, chronic care management, home health, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience managing a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking and problem-solving skills in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently manage a digital patient panel and prioritize escalations effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communication and documentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort using EMRs, care coordination platforms, digital messaging tools and fast learner of new technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have access to reliable internet and a secure/private environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role may require travel of up to 10%, including potential overnight travel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience, 2-year RN Associate Degree OR 2+ years experience + BSN\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (Spanish) is a bonus but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Medicare CCM/APCM programs a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation commensurate with experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Potential to earn equity based on performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042077008,"name":"Care Manager Jobs","child_ids":[],"parent_id":null}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5151199008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4442237008,"location":{"name":"Oakbrook Terrace, IL"},"metadata":null,"id":5151199008,"updated_at":"2026-05-27T11:12:12-04:00","requisition_id":"69","title":"Clinical Care RN ","company_name":"Phamily","first_published":"2026-03-24T09:59:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;hr\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Hybrid within 30min driving distance to commute to Oakbrook Terrace, IL\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;Full-Time\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;$75,000 - $95,000\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Hours:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;8:30am-5pm\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Us \u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a strategic care transformation partner for health systems, medical groups, and large physician organizations. With over a decade of experience supporting providers in proactive care delivery, our clinical experts use our AI-powered platform, Phamily, to extend personalized, proactive care across entire patient populations, driving better clinical outcomes and sustainable revenue while helping care teams deliver high-quality care between visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;OVERVIEW\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is seeking a dynamic and motivated Clinical Care RN to join our care team and will report to the Clinical Operations Manager. This role requires strong clinical knowledge, adaptability, and the ability to thrive in a fast-paced, patient-centered environment. The Clinical Care Lead will support chronic care management (CCM) and advanced primary care models (APCM) by providing direct patient engagement, care plan support, and clinical triage. This position is remote and offers health benefits as well as a retirement plan and paid days off.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a compassionate, organized, and tech-savvy Clinical Care Lead to support patients with chronic conditions in our text-based Advanced Primary Care Management (APCM) program. This remote role focuses on delivering proactive, high-quality care through digital communication tools, driving better health outcomes for Medicare and older adult populations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is ideal for healthcare professionals who thrive in a virtual care setting, value patient engagement, and are skilled in critical thinking and care coordination.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first line of communication for patients via a secure, text-based platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and respond to patient messages and check-ins in a timely, compassionate, and professional manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and triage clinical concerns, SDOH needs, and care coordination barriers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and update personalized care plans for patients with chronic conditions (e.g., hypertension, diabetes, COPD)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and revise care coordination workflows or protocols to support the evolution of the care model to improve efficiency and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze patient data or trends to identify care gaps or improve outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently making decisions on patient outreach priorities, resource allocation, or escalation paths\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead quality improvement initiatives or case review meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a liaison for payer utilization management, interpreting policy, and advising on compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track engagement, log care time, and document all communication per HIPAA and program guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and troubleshoot issues that arise during new program iterations, escalating to leadership when there are critical impacts or opportunities for system-wide improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with RNs, NPs, and Social Workers to ensure timely escalation and follow-through\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in a clinical or care coordination role (primary care, chronic care management, home health, etc.), or 2+ years experience combined with\u0026amp;nbsp; with a BSN degree\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RNs w/ current license\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking and problem-solving skills in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently manage a digital patient panel and prioritize escalations effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communication and documentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort using EMRs, care coordination platforms, and digital messaging tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Medicare CCM/APCM programs a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (Spanish) is a bonus but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be located within the New Lenox, IL area and have access to reliable internet\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to Internet 5G\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Schedule \u0026amp;amp; Work Environment\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time, Monday–Friday from 8:30am-5pm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1-hour lunch break, daily huddles with manager/team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing support from a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042077008,"name":"Care Manager Jobs","child_ids":[],"parent_id":null}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5195771008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4463032008,"location":{"name":"New York City"},"metadata":null,"id":5195771008,"updated_at":"2026-06-02T13:47:12-04:00","requisition_id":"83","title":"Event Marketing Specialist (Healthcare) ","company_name":"Phamily","first_published":"2026-04-21T17:15:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Event Marketing Specialist (Healthcare, Hybrid, New York)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location: New York City\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job Type: Full-Time, Hybrid/ minimum of 3 days a week in the office\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job Reports To: Director of Marketing\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Salary Range: \u0026amp;nbsp; $70,000 - $80,000\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job-Role Description:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As our Event Marketing Specialist, you’ll play a key role in driving Phamily’s growth within health systems and medical practices through impactful events, both in-person and virtual. You’ll help plan, execute, and optimize our event strategy to generate awareness, nurture relationships, and create meaningful engagement opportunities with healthcare decision-makers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Events are key touch points that enable us to deepen our relationship with our target audiences. You’ll understand our broader strategy and create in-person opportunities that facilitate meaningful engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll collaborate across marketing, sales, customer success, and leadership to ensure every event—whether it’s a national trade show, regional dinner and roundtable, or webinar—delivers measurable business impact. This role is perfect for a detail-oriented marketer who thrives on logistics, creativity, and flawless execution.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Plan, coordinate, and execute Phamily’s B2B event calendar, including trade shows, conferences, webinars, sponsored events, and customer roundtables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with sales and growth teams to define event goals, target audiences, and key success metrics (e.g., lead generation, pipeline acceleration, brand visibility).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own logistics end-to-end: registration, sponsorship negotiation, vendor management, booth setup, collateral, shipping, and travel coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with content and creative teams to produce engaging event materials—booth messaging, presentations, handouts, and digital assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage event communications (in partnership with our Demand Generation Manager) including pre- and post-event marketing campaigns, sales outreach, and lead follow-up workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze event performance to measure ROI, surface insights, and continuously improve strategy and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support virtual event programs such as webinars, workshops, and panel discussions that showcase Phamily’s thought leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships with event organizers, sponsors, and strategic partners across the healthcare industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help identify in-person event, digital event, and sponsorship opportunities that make sense for Phamily when evaluated against our target benchmarks for event marketing investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure brand consistency across all event touch points and experiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of marketing or event coordination experience, ideally in B2B technology, SaaS, or healthcare.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and organizational skills with exceptional attention to detail, with comfort using Asana to build plans and Microsoft Excel to communicate financials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills—written, verbal, and interpersonal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing vendors, budgets, and event logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work across teams, meet deadlines, and adapt to changing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with CRM and marketing automation tools (e.g., HubSpot, Salesforce) and event platforms (e.g., Zoom, ON24, Cvent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel occasionally for industry events and team gatherings.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Entrepreneurial DNA:\u0026lt;/strong\u0026gt; A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Work Style \u0026amp;amp; Logistics\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hybrid/minimum of 3 days a week in the office\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel for the team to on-site or industry events as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation commensurate with experience.\u0026amp;nbsp; ($70,000 - $80,000)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Potential to earn equity based on performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote-friendly work environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4070256008,"name":"Marketing ","child_ids":[],"parent_id":4042080008}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5207809008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468525008,"location":{"name":"New York City"},"metadata":null,"id":5207809008,"updated_at":"2026-05-01T13:39:01-04:00","requisition_id":"88","title":"Executive Assistant","company_name":"Phamily","first_published":"2026-05-01T13:37:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Location: Hybrid 3 days in NYC\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Type: Contract-to-hire\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Reports To:\u0026amp;nbsp; Chief Technology Officer/ Co-Founder, Chief Revenue Officer, and Chief Financial Officer\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Salary Range: $100,000-120,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Travel Expectations: up to 25%, as needed\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Job/Role Description:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Executive Assistant is a business-driven, proactive, and highly organized individual that will support our C-level, senior leadership while driving operational efficiency across the organization. This role goes beyond traditional administrative support and requires a strategic thinker who can manage complex projects, streamline workflows, and serve as a key liaison across departments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate thrives in a fast-paced environment, demonstrates strong business acumen, and has the ability to balance executive support with operational execution. This person will thrive in a fast-paced environment, stay organized in overseeing the day-to-day operations and work on-site at our New York office. The person is able to streamline company operations and help scale as the company grows.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Executive Support\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A business mindset and the right hand of C-level leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a gatekeeper and liaison between executives and internal/external stakeholders, meeting with stakeholders, investors, and search for new offices\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide high-level administrative support to executive leadership, including calendar management, meeting coordination, and travel arrangements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use AI to prepare reports, presentations, and executive communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage confidential information with discretion and professionalism\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Operations Support\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and support cross-functional projects from planning through execution (e.g. real estate office search, set up new offices, and manage vendors)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a timeline with all plans to make key decisions, logistically and culturally\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track key initiatives, timelines, and deliverables to ensure alignment with business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify process improvement opportunities and implement scalable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and execute in improving workflows with new tools and AI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in developing and maintaining standard operating procedures (SOPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and analyze key performance indicators (KPIs) to support decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare dashboards, reports, and summaries for leadership review\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support budgeting, forecasting, and vendor coordination as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Coordination\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with teams across HR, Finance, Operations, Business Intelligence, IT, Engineering, Product, Sales and Marketing to drive initiatives forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate internal communications with VP, Talent Management and ensure alignment across departments\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in executive support, operations, or a related role in a start-up, high growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting directly and partnering with C-level Suite and senior leadership; Extensive project management skills for complex initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience overseeing relationships with key stakeholders, investors, vendors, and real estate brokers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience of being commercially-driven with a business mindset to manage projects and operational initiatives in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with applying and leveraging AI for work, data, metrics, reporting, and presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercially driven, high critical thinking, problem-solving skills, negotiating skills, and excellent relationship building\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree preferred, but not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Style - “Growth DNA”:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead, every employee at Jaan Health must embody \u0026lt;strong\u0026gt;growth company DNA\u0026lt;/strong\u0026gt;. This means you have proven success in a high-performing environment: \u0026lt;strong\u0026gt;high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a \u0026lt;strong\u0026gt;playbook builder and executor\u0026lt;/strong\u0026gt;—able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our expectations are grounded in how we work and lead every day:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care\u0026lt;/strong\u0026gt; – You operate with a deep sense of responsibility to patients, clients, and teammates. You understand that \u0026lt;strong\u0026gt;caring for patients, people, and the business are inseparable\u0026lt;/strong\u0026gt;, and you make decisions that support both long-term impact and sustainable growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity\u0026lt;/strong\u0026gt; – You ask “why,” challenge assumptions, and seek better ways of working. You actively learn, test ideas, and pursue solutions that drive meaningful impact—especially when faced with constraints or limitations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clarity\u0026lt;/strong\u0026gt; – You bring structure to ambiguity. You define goals, simplify complexity, and communicate in a clear, direct, and actionable way. You understand that \u0026lt;strong\u0026gt;clarity is respect\u0026lt;/strong\u0026gt; and that simplicity enables scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Co-Creation\u0026lt;/strong\u0026gt; – You collaborate across teams, functions, and partners. You actively seek diverse perspectives and understand that the best outcomes come from integrating ideas across the ecosystem—not working in silos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Craftsmanship\u0026lt;/strong\u0026gt; – You are disciplined in execution and committed to continuous improvement. You focus on building high-quality, scalable solutions, balancing speed with precision, and consistently raising the bar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation commensurate with experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off: Starting at 12 accrued vacation days/year, up to 9 accrued sick days/year, 12 holidays, and 2 give-back days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA and FSA account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment; company matches 100% of the first 3% you contribute and 50% of the next 2% you contribute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042081008,"name":"Operations ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null},{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5225795008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4477387008,"location":{"name":"New York City "},"metadata":null,"id":5225795008,"updated_at":"2026-05-19T17:09:44-04:00","requisition_id":"98","title":"HR, AI Automation Intern","company_name":"Phamily","first_published":"2026-05-19T17:09:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;HR, AI Automation Intern\u0026amp;nbsp; \u0026amp;nbsp;(Undergraduate or Master)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Location:\u0026amp;nbsp; \u0026amp;nbsp;5-days in NY office\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Type:\u0026amp;nbsp; Full time (June 15 - Aug 14, 2026)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Reports To:\u0026amp;nbsp; HR Operations Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Salary Range:\u0026amp;nbsp; \u0026amp;nbsp;$25-$35 / hour\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We believe internships should provide meaningful, hands-on learning experiences that contribute to real business outcomes. Our internship program is designed to give you exposure to a high-growth, fast-paced environment where you can learn, contribute, and develop professionally. This program is intended to help interns build practical experience, strengthen business acumen, and better understand how your work contributes to organizational impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As the Undergrad Intern for HR \u0026amp;amp; AI Automation, you\u0026#39;ll sit at the intersection of people operations and applied AI — two of the most exciting frontiers at Jaan Health. You\u0026#39;ll partner directly with our HR team to reimagine how a modern, AI-forward company hires, onboards, and supports its people. Your core mandate: find the most repetitive, highest-friction workflows across the employee lifecycle and rebuild them using AI and automation tools so the team can spend less time on administrative drag and more time on the human side of their work.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Audit the current recruiting and HR workflow end-to-end, identifying the top 5–10 highest-leverage opportunities to apply AI or automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and ship an AI-assisted candidate sourcing and screening workflow using tools like Claude, ChatGPT, Gemini and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype an internal \u0026quot;HR copilot\u0026quot; — an AI assistant that helps the team answer common employee questions, draft documents, and triage requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop dashboards and lightweight reporting tools to track recruiting funnel metrics, time-to-hire, and source-of-hire performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document every system you build with clear runbooks so the HR team can maintain, modify, and extend your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally\u0026amp;nbsp; to ensure your automations integrate cleanly with existing tools (ATS, HRIS, Slack, Google Workspace).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present your work and learnings to company leadership at the end of the internship, including measurable impact (hours saved, processes shortened, quality improved).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be currently enrolled in or pursuing a Bachelor’s or Master’s Degree at an accredited University or College\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with AI tools (ChatGPT, Claude, Gemini) — bonus points for having built or shipped something on your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in healthcare, AI, or technology-driven business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, organizational, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership, initiative, and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial DNA: A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work style:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You’ll Gain\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Through this internship, you will gain:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Real-world experience in a fast-paced, high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to executive leaders and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship and professional development support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience solving real business challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stronger communication, collaboration, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to build confidence, ownership, and business acumen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, mission-driven team helping transform healthcare at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042081008,"name":"Operations ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null},{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5239204008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4483806008,"location":{"name":"NYC \u0026 Chicago"},"metadata":null,"id":5239204008,"updated_at":"2026-06-05T12:26:16-04:00","requisition_id":"107","title":"HR Generalist (Contractor, 6 Months)","company_name":"Phamily","first_published":"2026-06-02T13:25:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;HR Generalist (Contractor, 6 Months)\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Location: 3-Days Hybrid, NYC \u0026amp;amp; Chicago\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Type: 6-month contract\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Reports To:\u0026amp;nbsp; HR Operations Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026amp;nbsp; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;$35-$45 an hour\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an HR Generalist to join us on a 6-month contract. This is a hands-on, generalist opportunity for someone who wants to grow their HR career inside a fast-paced, AI-forward healthcare company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting directly to the HR Manager, you’ll be the operational backbone of the people function — owning the day-to-day work that keeps employees supported and the business moving. You’ll touch every stage of the employee lifecycle, from onboarding and benefits to performance management, payroll, offboarding, and immigration. Along the way, you’ll partner with the HR Manager on strategic projects and help us continue building AI and automation into how HR operates, so the team can spend less time on administrative drag and more time on the human side of the work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Process and administer payroll — gather and verify inputs (hours, new hires, terminations, pay changes, and deductions), work with the HR Manager and Justworks, reconcile discrepancies, and ensure employees are paid accurately and on time, in compliance with wage-and-hour requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day HR administration, including employee records, HRIS updates, document generation, verifications of employment, and maintaining accurate, audit-ready data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate onboarding for new hires — background checks, I-9s, system access, first-day logistics to ensure every employee starts strong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage offboarding logistics, including exit paperwork, system deprovisioning, and exit interview scheduling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the performance management cycle by helping run review cadences, tracking completion, preparing materials, and partnering with HR Manager \u0026amp;amp; Managers on documentation and follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and help build AI tools to streamline HR work — drafting policies and communications, summarizing documents, triaging employee questions, and prototyping lightweight automations and an internal \u0026quot;HR copilot\u0026quot; alongside the HR Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the HR Manager on cross-functional projects spanning employee engagement, policy updates, compliance, training, and culture initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted first point of contact for employee questions, escalating to the HR Manager when needed and always maintaining a high bar for confidentiality and discretion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document processes with clear runbooks so the HR function continues to scale as the company grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Hands-on Payroll, HR Operations, or HR-adjacent administrative experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of core HR functions: onboarding, offboarding, benefits administration, performance management, and employment compliance basics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on comfort with AI tools (ChatGPT, Claude, Gemini) and genuine interest in using them to improve how HR runs — bonus points for having built or shipped something on your own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with an HRIS, ATS, and standard business tools (Google Workspace, Slack, Justworks, Lattice); ability to learn new systems quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail, organization, and follow-through; you don’t let things slip.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to handle sensitive information with discretion and professionalism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, ambiguous environment and juggle competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting performance review cycles or benefits open enrollment end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with healthcare, high-growth startup, or other regulated industry environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial DNA: a ‘builder’ mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work style:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You’ll Gain\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will gain:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Broad, hands-on HR Generalist experience across the full employee lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct mentorship from an experienced HR Manager in a high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to executive leaders and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real ownership of projects with measurable business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience applying AI and automation to people operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear path to a full-time role for the right person who delivers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, mission-driven team helping transform healthcare at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042081008,"name":"Operations ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null},{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5215197008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4472327008,"location":{"name":"NYC"},"metadata":null,"id":5215197008,"updated_at":"2026-05-08T23:49:20-04:00","requisition_id":"91","title":"Intern:  AI Native Process Automation","company_name":"Phamily","first_published":"2026-05-08T23:33:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Location:\u0026amp;nbsp; In-Office, NYC or Chicago\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Type:\u0026amp;nbsp; Full-time, Summer Internship\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pay: \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; $25-$35 / hour\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description: \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking two AI Native Process Automation Interns who are mission-driven, and desire to be a part of an AI-enabled healthcare services company at a fast growth rate.\u0026amp;nbsp; The ideal candidate has proactively taken time in school independent of coursework to learn and experiment with Claude Code, OpenClaw, and other AI-powered “vibe coding” platforms to automate workflows and improve operational efficiency.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Successful Interns will demonstrate a strong growth mindset, balancing strategic thinking with hands-on execution. They should be comfortable navigating ambiguity, learning quickly, and identifying practical ways AI can streamline and optimize business operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will partner cross-functionally across multiple departments to support the identification, design, and implementation of automation opportunities for high-volume operational processes — beginning with foundational workflows such as travel coordination and scheduling, and expanding into broader operational and process optimization initiatives as the internship progresses.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An ideal candidate will have systematic methodology to define and solve problems.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mirror software engineers in being comfortable to learn quickly, navigating ambiguity, and using technology to create practical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to take one process and automate or streamline it using AI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the design, testing, and optimization of AI-enabled workflows and business process automations across operational and corporate functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with: Operations, Product, HR, Clinical, and leadership teams to identify repetitive workflows and opportunities for automation and efficiency gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in evaluating and implementing AI tools, automation platforms, and workflow solutions to improve scalability, accuracy, and productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct research on emerging AI technologies, automation trends, and best practices relevant to healthcare operations and business functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document current-state processes and help design future-state AI-native workflows and operational playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze workflow performance metrics, identify bottlenecks, and recommend process improvements using data-driven insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain process maps, SOPs, trackers, dashboards, and automation documentation to support operational consistency and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support implementation and change management efforts for new AI-enabled processes, systems, and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to gather requirements, test automation workflows, and ensure solutions align with business and user needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with prompt engineering, workflow experimentation, and optimization using AI tools such as ChatGPT, Claude, Gemini, or other automation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a culture of continuous improvement, innovation, and operational excellence within a fast-paced healthcare technology environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be currently enrolled in or pursuing a Bachelor’s or Master’s Degree at an accredited University or College (Full-Time or Part-Time)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Claude Code, OpenClaw, and other AI-powered “vibe coding” platforms to automate workflows and improve operational efficiency.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in healthcare, AI, or technology-driven business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, organizational, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership, initiative, and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication abilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mission-Oriented:\u0026amp;nbsp; An ideal candidate will start the\u0026amp;nbsp; internship understanding what the mission of our company is and really connect to that as it will drive the quality and urgency of the work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builders \u0026amp;amp; experimenters:\u0026amp;nbsp; A candidate that has thought through a systematic methodology to define problems and then solve them.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Culture-Oriented. Someone who understands the balance between autonomy in solving problems, and mentorship in defining the problem and soundboards on the approach to go after it. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work style \u0026amp;amp; logistics:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation based on experience and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12 vacation days accrued annually for rest, travel, and personal time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 9 sick/wellness days to prioritize your health and well-being\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 paid company holidays throughout the year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 paid give-back days\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;HSA and FSA account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company match after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% match on the first 3% contributed, and 50% match on the next 2% contributed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, mission-driven team helping transform healthcare at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity [DOES NOT CHANGE]\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4042081008,"name":"Operations ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null},{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5195818008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4463058008,"location":{"name":"New York City "},"metadata":null,"id":5195818008,"updated_at":"2026-06-02T17:22:41-04:00","requisition_id":"84","title":"Lead Data Scientist, Causal Inference \u0026 Clinical Outcomes Contractor (Remote)","company_name":"Phamily","first_published":"2026-04-21T17:16:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Lead Data Scientist, Causal Inference \u0026amp;amp; Clinical Outcomes Contractor\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type:\u0026lt;/strong\u0026gt; Contract to Hire or Full-Time (Flexible)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To:\u0026lt;/strong\u0026gt; Director of Business Intelligence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Contract: $100–$160 per hour, depending on experience.\u0026lt;br\u0026gt;Direct Hire: Competitive base salary, flexible and commensurate with experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Compensation will be determined based on the candidate\u0026#39;s qualifications, experience, and overall fit for the positio\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an analytical powerhouse to redefine proactive healthcare as our \u0026lt;strong\u0026gt;Lead Data Scientist for Causal Inference \u0026amp;amp; Clinical Outcomes\u0026lt;/strong\u0026gt;. In this 16-week engagement starting \u0026lt;strong\u0026gt;May 7, 2026\u0026lt;/strong\u0026gt;, you will lead a rigorous clinical outcomes study for our key client, Silver Cross Medical Group (SCMG), to quantify the impact of our Advanced Primary Care Management (APCM) and Chronic Care Management (CCM) programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your primary mission is to provide empirical evidence answering two critical questions: Do patients in our programs have lower hospital readmission rates and higher discharge follow-up rates?. This role requires a specialist who can manipulate complex healthcare claims and EHR data to build an airtight, actuarial-grade causal inference framework. Additionally, you will audit and extract value from a previous analytics vendor’s deliverables to close out their engagement. If you are a health-tech veteran who excels at translating complex statistical findings into compelling narratives for stakeholders, we want to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Study Design \u0026amp;amp; Execution:\u0026lt;/strong\u0026gt; Lead a longitudinal, quasi-experimental study starting May 7 to measure clinical outcomes, specifically hospitalization frequency and discharge follow-ups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Causal Inference Modeling: \u0026lt;/strong\u0026gt;Apply advanced methodologies (e.g., propensity score matching) to observational data to estimate counterfactual patient outcomes with minimal bias.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Actuarial-Grade Validation:\u0026lt;/strong\u0026gt; Develop and refine statistical models that will be thoroughly vetted and approved by customer actuaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Management: \u0026lt;/strong\u0026gt;Serve as the primary analytical face to SCMG, gathering requirements and aligning on clinical/business definitions of success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Storytelling\u0026lt;/strong\u0026gt;: Translate complex statistical findings into compelling presentations and client-ready reports for both technical and non-technical leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vendor Audit \u0026amp;amp; Wrap-up:\u0026lt;/strong\u0026gt; Extract usable value from an existing outsourced study, close out the vendor contract, and integrate relevant findings into the final study.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Infrastructure:\u0026lt;/strong\u0026gt; Navigate and build analytics reporting infrastructure using SQL, Python, dbt, Redshift, and Looker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project Handoff: \u0026lt;/strong\u0026gt;Ensure all code is clean and reproducible for final handover to the internal Phamily BI team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Health-Tech Expertise:\u0026lt;/strong\u0026gt; Deep experience in causal inference, metric design, and clinical outcomes evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Proficiency:\u0026lt;/strong\u0026gt; Extensive experience working with complex EHR and healthcare claims data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advanced Analytics Toolkit:\u0026lt;/strong\u0026gt; Highly capable in Python, R, SQL, dbt, Redshift, and Looker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Statistical Matching:\u0026lt;/strong\u0026gt; Proven experience developing algorithms for high-dimensional statistical matching with large datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security Standards:\u0026lt;/strong\u0026gt; Practical experience maintaining strict PHI security protocols while building data infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Rigor:\u0026lt;/strong\u0026gt; Ability to design and execute \u0026quot;actuarial-grade\u0026quot; studies that control for significant confounding variables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Exceptional ability to synthesize technical data into narratives for non-technical clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Advanced degree in a quantitative field (e.g., Data Science, Statistics, Health Economics, or Epidemiology).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Entrepreneurial DNA:\u0026lt;/strong\u0026gt; A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;HEOR Consulting:\u0026lt;/strong\u0026gt; Prior background as a Health Economics \u0026amp;amp; Outcomes Research (HEOR) consultant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Actuarial Alignment:\u0026lt;/strong\u0026gt; Experience in presenting methodology to and gaining approval from health system actuaries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Work Style \u0026amp;amp; Logistics\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a remote-first position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The project is estimated to run for 16 weeks, beginning\u0026amp;nbsp;\u0026lt;strong\u0026gt;May 7, 2026\u0026lt;/strong\u0026gt;, and concluding around \u0026lt;strong\u0026gt;August 27, 2026\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation commensurate with experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Potential to earn equity based on performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You\u0026#39;ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/p\u0026gt;","departments":[{"id":4042081008,"name":"Operations ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5215198008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4472328008,"location":{"name":"NYC"},"metadata":null,"id":5215198008,"updated_at":"2026-05-08T23:48:03-04:00","requisition_id":"92","title":"MBA Intern ","company_name":"Phamily","first_published":"2026-05-08T23:37:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;\u0026amp;nbsp;\u0026lt;/h1\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026amp;nbsp; In-Office, NYC or Chicago\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026amp;nbsp; Full-time, Summer Internship\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Hourly Range: \u0026amp;nbsp; \u0026amp;nbsp; $30 - $35 / hour\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking two highly motivated MBA students who are excited to contribute to a mission-driven, AI-enabled SaaS healthcare platform company experiencing rapid and sustained growth. Ideal candidates are entrepreneurial “growth hackers” who can seamlessly operate between strategic thinking and hands-on execution in a fast-paced, high-accountability environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These roles will partner closely with our Product, Commercial, and Operations teams on high-impact summer initiatives critical to the company’s continued scale and innovation. Projects may include leading cross-functional coordination for new product feature launches, supporting client implementations, driving operational process improvements, and contributing to strategic growth initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The strongest candidates will bring experience from both structured professional environments (e.g., consulting, banking, professional services, or corporate strategy organizations) and high-growth startup ecosystems, demonstrating adaptability, business acumen, operational rigor, and a willingness to roll up their sleeves to solve complex problems.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Role Expectations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring a detail oriented, systematic approach and an automate as much as possible mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage project management templates for current workstreams.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn how to create economically attractive solutions that support positive outcomes for all the key stakeholders in healthcare (providers, payors, patients, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to a unique, independent culture in how to drive both mission and profit.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great for those who want to start and grow their own businesses some day\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A collaborative mindset:\u0026amp;nbsp; Someone who operates with a proactive, hands-on attitude and willingness to take initiative, learn quickly, and execute effectively\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management:\u0026amp;nbsp; Proven skills that were learned in a structured corporate environment and applied in a fast-paced, high growth startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roll up sleeves mentality:\u0026amp;nbsp; Someone who learns and to get the job done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a highly collaborative mindset with the ability to work cross-functionally across teams and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic initiatives, operational projects, and business priorities with attention to detail and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze data, synthesize insights, and contribute to business recommendations and process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit strong written, verbal, and analytical communication skills, including the ability to create presentations, summaries, and executive-ready materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain curiosity and enthusiasm for emerging technologies, particularly AI-enabled healthcare services and value-based care innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in learning more about AI-enabled healthcare services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in an entrepreneurial environment that values adaptability, problem-solving, and continuous learning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be currently enrolled in or pursuing a MBA Program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be currently pursuing an MBA degree from an accredited university (Full-time MBA or Part-time MBA program)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience from both structured professional environments (e.g., consulting, banking, professional services, or corporate strategy organizations) and high-growth startup ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in healthcare, AI, or technology-driven business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, organizational, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership, initiative, and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication abilities\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work style \u0026amp;amp; logistics:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation based on experience and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12 vacation days accrued annually for rest, travel, and personal time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 9 sick/wellness days to prioritize your health and well-being\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 paid company holidays throughout the year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 paid give-back days\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;HSA and FSA account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company match after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% match on the first 3% contributed, and 50% match on the next 2% contributed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, mission-driven team helping transform healthcare at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042081008,"name":"Operations ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null},{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5234037008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4481386008,"location":{"name":"NYC"},"metadata":null,"id":5234037008,"updated_at":"2026-05-29T14:46:09-04:00","requisition_id":"106","title":"MBA Intern - Project Manager","company_name":"Phamily","first_published":"2026-05-28T10:58:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;MBA Intern - Project Manager\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Location: 5-days in New York City office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Type: Full-time Internship ~ 3-months\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Hourly Range:\u0026amp;nbsp; $25 - $35 / hour\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly organized, execution-focused \u0026lt;strong\u0026gt;Project Manager\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Intern\u0026lt;/strong\u0026gt; to support the successful operational execution of client accounts and build a knowledge management system. This role is ideal for someone who thrives in a fast-paced, high-growth environment and has experience managing complex, cross-functional service delivery initiatives for our healthcare clients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a business and operations-focused project leader who understands how to drive execution across client-facing healthcare operations, service delivery, implementation, and operational workflows. The Project Manager will partner closely with internal teams to ensure projects, deliverables, implementations, and operational initiatives are executed effectively, on time, and with high quality.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings a strong \u0026lt;strong\u0026gt;ownership mindset\u0026lt;/strong\u0026gt;, excellent stakeholder management skills, structured project management discipline, and the ability to operate with urgency and clarity in ambiguous environments.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Client Support \u0026amp;amp; Delivery\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the execution and operational tactical management of key specialty care client accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functional activities to ensure successful delivery of client initiatives, implementations, and operational projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with client-facing leaders to maintain strong client engagement, communication, and follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track deliverables, risks, dependencies, timelines, and action items across multiple client workstreams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Project Management\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and manage detailed project plans, implementation timelines, tracking logs, status updates, and execution trackers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist project meetings, working sessions, and operational reviews with internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accountability across teams and proactively escalate blockers or risks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence \u0026amp;amp; Process Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on documenting and standardizing end-to-end operational processes, workflows, SOPs, playbooks, and best practices across cross-functional teams to improve scalability, consistency, compliance, and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support building, organizing, and maintaining a centralized knowledge management system that ensures employees have easy access to accurate documentation, training materials, playbooks, templates, and process updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply project management methodologies to improve operational efficiency, standardization, executive-ready project updates, implementation summaries, and operational status reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows, reduce operational friction, and improve service delivery quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be currently enrolled in or pursuing a Master’s Degree at an accredited university or college\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior internship or project-based experience in business strategy, consulting, healthcare, analytics, finance, operations, or related fields preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, organizational, communication, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in healthcare, value-based care, or technology-enabled healthcare services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, high-growth, and ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership, initiative, collaboration, and ownership mentality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership mindset\u0026lt;/strong\u0026gt; – you take accountability for outcomes, not just tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“Get it done” mentality\u0026lt;/strong\u0026gt; – high sense of urgency, bias toward action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Smart hustle\u0026lt;/strong\u0026gt; – able to move quickly while prioritizing what matters most\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort with complexity and ambiguity\u0026lt;/strong\u0026gt; – thrives in challenging, unstructured environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Assertive communicator\u0026lt;/strong\u0026gt; – able to push, influence, and hold stakeholders accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth mindset\u0026lt;/strong\u0026gt; – seeks feedback, continuously improves, and adapts quickly\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Style - Growth Company DNA\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead, every employee at Jaan Health must embody \u0026lt;strong\u0026gt;growth company DNA\u0026lt;/strong\u0026gt;. This means you have proven success in a high-performing environment: \u0026lt;strong\u0026gt;high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a \u0026lt;strong\u0026gt;playbook builder and executor\u0026lt;/strong\u0026gt;—able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4042081008,"name":"Operations ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null},{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5228311008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4478691008,"location":{"name":"New York, NY"},"metadata":null,"id":5228311008,"updated_at":"2026-06-04T12:35:33-04:00","requisition_id":"104","title":"MBA Intern- Revenue (RPM Commercialization)","company_name":"Phamily","first_published":"2026-05-21T16:01:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;MBA Intern – Revenue (RPM Commercialization)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Location: 5-days in NY office\u0026lt;br\u0026gt;Job Type: Full-Time (June 15 - Aug 14, 2026)\u0026lt;br\u0026gt;Job Reports To: Shreya Wadhwa\u0026lt;br\u0026gt;Salary Range: [Recruiter will enter]\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;About Jaan Health/Phamily\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company’s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care proven to reduce unnecessary labor investment and overall healthcare costs. Phamily helps ensure healthcare providers are compensated fairly for delivering high-quality care between office visits while improving outcomes for patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;Job/Role Description\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We believe internships should provide meaningful, hands-on learning experiences that contribute to real business outcomes. Our internship program is designed to provide exposure to a high-growth, fast-paced environment where interns can learn, contribute, and develop professionally. This internship is intended to help students strengthen business acumen, gain practical experience, and better understand how strategic work directly impacts organizational growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily helps health systems, ACOs, and medical groups deliver high-touch, between-visit care to patients with chronic disease while ensuring providers are properly compensated for the work required to support those patients. The company’s proprietary AI-powered care management platform currently supports hundreds of thousands of patients nationwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily’s next phase of growth focuses on expanding care delivery into the home through Remote Patient Monitoring (RPM) and Remote Therapeutic Monitoring (RTM), where wearable and monitoring device data flows directly back to care teams. Monitoring solutions are becoming increasingly important to enterprise healthcare partnerships and allow Phamily to support more acute patient populations beyond CCM and APCM programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This internship sits within Phamily’s Revenue organization and reports directly to the product leader driving RPM and RTM commercialization initiatives. The role combines strategic, operational, and commercial responsibilities related to monitoring services, pricing strategy, partner evaluation, workflow design, and healthcare product commercialization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A major strategic component of the internship involves evaluating how wearable and remote monitoring signals can drive “next-best-action” workflows for care managers. The closer Phamily sits to the care management orchestration layer, the stronger the company’s product positioning and long-term margin opportunity becomes relative to device vendors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The intern will help evaluate workflows such as post-discharge follow-up, medication adherence outreach, and Annual Wellness Visit engagement, identifying how wearable signals like heart rate, sleep, weight, activity, and SpO2 can improve patient engagement and care management timing without requiring predictive modeling.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Throughout the summer, the intern will collaborate closely with product, finance, sales, customer success, and clinical teams while helping evaluate RPM/RTM reimbursement models, partner ecosystems, pricing strategies, workflow design, and commercialization opportunities. The role offers direct exposure to leadership, enterprise healthcare strategy, and high-impact business decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The internship concludes with a final presentation and company readout delivered to Phamily leadership summarizing recommendations, commercialization opportunities, workflow findings, and pilot recommendations for near-term implementation.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;• Ramp up on RPM and RTM reimbursement models, regulatory requirements, and partner ecosystem fundamentals while documenting the assumptions guiding strategic recommendations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Refine and strengthen the revenue model for monitoring services, including pricing assumptions, attach rates, gross margins, and projected deal volume\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Evaluate and pressure-test pricing and packaging strategies across standalone offerings, bundled CCM/APCM solutions, and Alphonso platform integrations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Assess RPM device vendor partnerships based on integration costs, pricing structure, operational fit, gross-margin impact, and patient experience\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Build a “Wearables to NBA Opportunity Map” identifying workflows where wearable signals such as heart rate, activity, sleep, weight, and SpO2 can strengthen care management actions including post-discharge follow-up, medication adherence support, and AWV outreach\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Define wearable signal triggers, engagement workflows, escalation logic, and recommended care management actions for each identified opportunity\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Collaborate with internal and external stakeholders to validate findings and pressure-test recommendations against active pipeline opportunities\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Deliver a final executive presentation to Phamily leadership covering commercialization recommendations, workflow opportunities, and near-term pilot initiatives\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;• Must be currently enrolled in or pursuing a Bachelor’s or Master’s Degree at an accredited university or college\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Prior internship or project-based experience in business strategy, consulting, healthcare, analytics, finance, operations, or related fields preferred\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Strong analytical, organizational, communication, and problem-solving skills\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Interest in healthcare, AI, RPM/RTM, value-based care, or technology-enabled healthcare services\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Ability to thrive in a fast-paced, high-growth, and ambiguous environment\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Demonstrated leadership, initiative, collaboration, and ownership mentality\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;• Prior exposure to healthcare, life sciences, value-based care, B2B SaaS, pricing strategy, packaging strategy, or revenue operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Experience engaging with customers, stakeholders, or business partners through consulting, product marketing, business development, or entrepreneurial work\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Strong interest in healthcare commercialization, product strategy, and operational scalability\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Entrepreneurial mindset with the ability to operate effectively in environments where processes and playbooks are still evolving\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;Work Style\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead. Successful interns at Jaan Health are proactive, adaptable, collaborative, and comfortable operating in a high-performance environment with ambiguity and evolving priorities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who enjoys solving open-ended business problems, balancing analytical work with operational thinking, and contributing directly to strategic initiatives that influence company growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built around five principles:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Care: We put patients, clients, teammates, and outcomes first\u0026lt;br\u0026gt;• Curiosity: We ask better questions, challenge assumptions, and continue learning\u0026lt;br\u0026gt;• Clarity: We simplify complexity, communicate directly, and create alignment\u0026lt;br\u0026gt;• Co-Creation: We collaborate across teams, perspectives, and disciplines\u0026lt;br\u0026gt;• Craftsmanship: We execute with excellence, ownership, and continuous improvement\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Gain\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Through this internship, you will gain:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Hands-on exposure to healthcare commercialization, value-based care, and RPM/RTM business strategy within a fast-growing healthcare technology company\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Real-world experience evaluating pricing, packaging, revenue modeling, and go-to-market strategy for emerging healthcare products and services\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Direct involvement in strategic initiatives tied to AI-powered care management, remote patient monitoring, and wearable healthcare technologies\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Opportunity to collaborate cross-functionally with product, sales, finance, customer success, clinical, and executive leadership teams\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Experience analyzing how healthcare reimbursement models, operational workflows, and patient engagement strategies impact business growth and scalability\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Exposure to healthcare product strategy, enterprise healthcare partnerships, and commercialization decisions in a high-growth environment\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Hands-on experience building strategic recommendations, evaluating vendor partnerships, and presenting findings to senior leadership\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Stronger communication, analytical thinking, business strategy, and problem-solving skills through ownership of meaningful projects\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Opportunity to work directly on initiatives influencing real enterprise deals, patient engagement strategies, and future product direction\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Mentorship and professional development support from experienced healthcare, product, and revenue leaders\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• A collaborative, mission-driven environment focused on transforming healthcare delivery and chronic care management at scale\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, this is an opportunity to join a smart, humble, and collaborative team dedicated to improving healthcare outcomes at scale.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;Equal Employment Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/p\u0026gt;","departments":[{"id":4042079008,"name":"Internal Phamily Roles","child_ids":[4063400008,4042078008,4042081008,4042082008,4042080008,4069328008,4070256008,4069698008],"parent_id":null}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5224264008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4476638008,"location":{"name":"New Lenox, IL"},"metadata":null,"id":5224264008,"updated_at":"2026-05-21T09:38:38-04:00","requisition_id":"96","title":"MSW Intern ","company_name":"Phamily","first_published":"2026-05-18T16:51:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;MSW Internship\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Location: On Site 5 Days/wk within 30min of New Lenox, IL\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Type: Full time - 40hrs/wk\u0026amp;nbsp; (June 15 - Aug 14, 2026)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Reports To: LCSW\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Salary Range: $30-$35/hr\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at \u0026lt;a href=\u0026quot;http://phamily.com/\u0026quot;\u0026gt;phamily.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe internships should provide meaningful, hands-on learning experiences that contribute to real business outcomes. Our internship program is designed to give you exposure to a high-growth, fast-paced environment where you can learn, contribute, and develop professionally. This program is intended to help interns build practical experience, strengthen business acumen, and better understand how your work contributes to organizational impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Impact You Will Make\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Clinical MSW Intern, you will play a direct role in building something new from the ground up. Working alongside\u0026lt;a href=\u0026quot;https://phamily.com/\u0026quot;\u0026gt; Phamily\u0026#39;s\u0026lt;/a\u0026gt; Lead LCSW, you will assist in developing and launching a brand-new Behavioral Health Integration (BHI) program for Silver Cross Medical Group. Your work will bridge the gap between physical medicine and mental health, offering patients a safe space to explore their mental health concerns—from the immediate stress of a medical diagnosis, life transitions, caregiver stress, and more. By delivering patient-centered, short-term brief therapy, you will empower patients to achieve personalized and actionable goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Co-Develop a New BHI Program:\u0026lt;/strong\u0026gt; Partner directly with Phamily\u0026#39;s Lead LCSW to design workflows, build resource networks, and establish clinical processes for the new Silver Cross Medical Group behavioral health initiative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Patient Enrollment, Health Care Access, and Equity:\u0026lt;/strong\u0026gt; Play an instrumental role in growing patient enrollment into Phamily\u0026#39;s Care Management services by delivering highly requested social work support to primary care practices, with a specific focus on serving and empowering historically marginalized communities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Conduct Assessments:\u0026lt;/strong\u0026gt; Meet with patients face-to-face in-office or via telehealth to complete comprehensive Bio-Psycho-Social Assessments and Social Determinants of Health (SDoH) screenings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Provide Evidence-Based Brief Therapy:\u0026lt;/strong\u0026gt; Deliver client-centered, short-term brief therapy focused on immediate, actionable goals—tailoring sessions to what the patient wants to address using modalities like Motivational Interviewing (MI), Solution-Focused Brief Therapy (SFBT), and Cognitive Behavioral Therapy (CBT).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support Care Management Escalations: \u0026lt;/strong\u0026gt;Act as a specialized resource for the broader Care Management team; step in to support patients when complex behavioral health or mental health needs arise that fall outside the traditional care managers\u0026#39; scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mobilize Community Resources:\u0026lt;/strong\u0026gt; Identify patient barriers and directly connect them to valuable, relevant community resources to support their overall well-being.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage Digital Workflows: \u0026lt;/strong\u0026gt;Leverage Phamily’s purpose-built care management platform to document clinical data, track patient progress, and streamline communication between primary care providers and the BHI team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engage in Clinical Supervision: \u0026lt;/strong\u0026gt;Receive structured, weekly 1-on-1 clinical supervision from an LCSW with 15 years of diverse medical social work experience spanning individual therapy, hospitals, hospice, and long-term care.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Current MSW Student:\u0026lt;/strong\u0026gt; Actively enrolled in an accredited Master of Social Work (MSW) program, tracking toward a clinical or micro-practice concentration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Interest in Program Development \u0026amp;amp; Collaboration: \u0026lt;/strong\u0026gt;Excited by the opportunity to help build a clinical program from scratch, engage in research and development,\u0026amp;nbsp; and act as a reliable peer-consultant for care managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech-Forward Mindset:\u0026lt;/strong\u0026gt; Comfortable learning and navigating digital health platforms, collaborating synchronously and asynchronously via Slack/Zoom, and conducting virtual patient care. Interest in healthcare, AI, or technology-driven business.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empathy \u0026amp;amp; Communication: \u0026lt;/strong\u0026gt;Strong active listening and clinical boundary skills, with a deep passion for whole-person health, community advocacy, and supporting diverse patient populations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability: \u0026lt;/strong\u0026gt;Energized by a hybrid work structure that seamlessly combines on-site collaboration and in-person patient interaction with remote care capabilities. Ability to thrive in a fast-paced, ambiguous environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial DNA: A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-Lingual in English and Spanish.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, organizational, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership, initiative, and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work style:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Gain\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through this internship, you will gain:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Real-world experience in a fast-paced, high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to executive leaders and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship and professional development support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience solving real business challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stronger communication, collaboration, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to build confidence, ownership, and business acumen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, mission-driven team helping transform healthcare at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4063400008,"name":"Clinical Programs ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5156361008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4444857008,"location":{"name":"New York City "},"metadata":null,"id":5156361008,"updated_at":"2026-04-30T17:27:15-04:00","requisition_id":"71","title":"Product Marketing Manager (Healthcare) ","company_name":"Phamily","first_published":"2026-03-17T13:43:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Product Marketing Manager\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Manhattan, NYC\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Full-time: Hybrid - 3 days a week\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job reports to:\u0026lt;/strong\u0026gt; Director of Strategic Growth\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range: \u0026lt;/strong\u0026gt;105K-125K annually\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. \u0026amp;nbsp;Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Product Marketing Manager will help expand Phamily’s tech-enabled care transformation services into the enterprise healthcare market: health systems, health networks, and large physician groups.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of Product, Marketing, and Sales and plays a key role in communicating the value of Phamily’s AI-powered care management capabilities to healthcare organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Product Marketing Manager will translate Phamily’s care management solution and complex healthcare workflows into compelling, outcome-focused messaging that shows how our solution fits into provider environments, helping clinical and operational leaders improve patient outcomes, streamline care delivery, and drive sustainable revenue from proactive care programs. This includes supporting product and service launches, developing sales enablement materials, and ensuring consistent messaging across marketing and sales channels.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This will be a new capability at Phamily. We are an AI company, and we want you to thoughtfully consider the best practices from traditional approaches to product marketing–and then leverage AI to build a better, faster, more scalable approach from the ground up.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish a regular cadence of customer, prospect, and analyst engagement to surface insights that sharpen positioning, inform product direction, and identify emerging opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide direct support for enterprise deals, custom positioning, objection handling, and competitive differentiation, and build a win-loss analysis program that feeds back into messaging and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Solutions, and BI to capture and package customer performance data and outcomes into content-ready proof points (case studies, ROI data, clinical results). Own the project management of getting these stories out of the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain competitive battlecards for key competitors. Develop offense/defense strategies by competitor category. Equip sales with real-time competitive intelligence for active deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a rigorous approach to testing messaging with target personas, not just crafting it, but validating what resonates through customer conversations, sales feedback, and market signals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish an S-M-L framework for right-sizing product or services launches, from minor feature updates to major capability launches, with appropriate cross-functional coordination for each tier. Build toward a regular launch cadence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools (Claude, etc.) to accelerate competitive research, messaging iteration, battlecard creation, market scanning, and enablement content development. Build repeatable AI-assisted workflows that let a lean PMM function operate at enterprise scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in product marketing, preferably in healthcare technology or digital health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience using AI tools to accelerate product marketing workflows, competitive analysis, messaging development, enablement creation, or market research. You can show how AI makes you faster and better, not just that you\u0026#39;ve tried it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate technical product capabilities into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise or B2B sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with healthcare delivery models such as care management, population health, or value-based care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, presentation, and storytelling skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with product, marketing, and sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills and ability to interpret market insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in marketing, business, healthcare administration, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial DNA: A \u0026#39;builder\u0026#39; mentality with the ability to operate effectively in high-ambiguity environments where processes may not be fully fleshed out.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary Range: 105K-125K annually\u0026amp;nbsp;Competitive compensation commensurate with experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Potential to earn equity based on performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Equal Employment Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4070256008,"name":"Marketing ","child_ids":[],"parent_id":4042080008}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5233221008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4480999008,"location":{"name":"NYC"},"metadata":null,"id":5233221008,"updated_at":"2026-06-03T11:19:01-04:00","requisition_id":"105","title":"Program Manager","company_name":"Phamily","first_published":"2026-05-27T16:17:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Program Manager\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Location: Hybrid 3 days in office, either in New York City or Chicago\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Type: Full-time\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Job Reports To: Senior Director, Professional Delivery\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job/Role Description:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly driven, execution-oriented \u0026lt;strong\u0026gt;Program Manager\u0026lt;/strong\u0026gt; to lead complex, enterprise client implementations across our SaaS and service-based solutions. This role sits at the center of our client delivery engine—partnering cross-functionally with \u0026lt;strong\u0026gt;Product, Clinical Operations, Sales, and Engineering\u0026lt;/strong\u0026gt; to bring programs to life and drive measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is not a traditional IT project management role\u0026lt;/strong\u0026gt;. We are looking for someone who has implemented professional services or BPO and who thrives in ambiguity, operates with urgency, and takes full ownership—from kickoff through go-live and beyond. You will manage multiple enterprise implementations simultaneously, navigating complexity, aligning stakeholders, and ensuring we deliver with speed and quality.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Client Implementation \u0026amp;amp; Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead \u0026lt;strong\u0026gt;end-to-end implementation\u0026lt;/strong\u0026gt; of enterprise client programs across multiple accounts and sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the \u0026lt;strong\u0026gt;primary project lead\u0026lt;/strong\u0026gt; for clients—owning timelines, deliverables, risks, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive structured implementation plans, ensuring clarity on scope, milestones, dependencies, and success metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure seamless transition from \u0026lt;strong\u0026gt;sales → implementation → ongoing delivery\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Client Engagement\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build strong, trusted relationships with client stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and consistently on progress, risks, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a strategic partner—not just a task manager\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Execution\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with \u0026lt;strong\u0026gt;Product, Engineering, Clinical Operations, and Sales\u0026lt;/strong\u0026gt; to align priorities and drive execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate client needs into clear internal requirements and actionable plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold internal and external stakeholders accountable to deadlines and commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify blockers and drive resolution with urgency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Program Management \u0026amp;amp; Problem Solving\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage \u0026lt;strong\u0026gt;multiple complex implementations simultaneously\u0026lt;/strong\u0026gt;, balancing competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate ambiguity and evolving client needs with a solutions-oriented mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive decision-making in fast-paced, high-stakes environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks early and implement mitigation strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years of program management experience\u0026lt;/strong\u0026gt; in enterprise environments for professional services and/or BPO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup and high-growth experience required\u0026lt;/strong\u0026gt;—comfortable operating in fast-paced, evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consulting experience strongly preferred\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on \u0026lt;strong\u0026gt;SaaS and/or tech-enabled service implementations\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record managing \u0026lt;strong\u0026gt;complex, cross-functional projects with multiple stakeholders\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with or supporting multiple \u0026lt;strong\u0026gt;enterprise clients with C-level key stakeholders\u0026lt;/strong\u0026gt; (healthcare experience a plus)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership mindset\u0026lt;/strong\u0026gt; – you take accountability for outcomes, not just tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“Get it done” mentality\u0026lt;/strong\u0026gt; – high sense of urgency, bias toward action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Smart hustle\u0026lt;/strong\u0026gt; – able to move quickly while prioritizing what matters most\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort with complexity and ambiguity\u0026lt;/strong\u0026gt; – thrives in challenging, unstructured environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Assertive communicator\u0026lt;/strong\u0026gt; – able to push, influence, and hold stakeholders accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth mindset\u0026lt;/strong\u0026gt; – seeks feedback, continuously improves, and adapts quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Style - Growth Company DNA\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead, every employee at Jaan Health must embody \u0026lt;strong\u0026gt;growth company DNA\u0026lt;/strong\u0026gt;. This means you have proven success in a high-performing environment: \u0026lt;strong\u0026gt;high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a \u0026lt;strong\u0026gt;playbook builder and executor\u0026lt;/strong\u0026gt;—able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our culture is built on five principles that shape how we work, lead, and grow:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care: We put patients, clients, teammates, and outcomes first.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: We ask better questions, challenge assumptions, and keep learning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clarity: We simplify complexity, communicate directly, and create alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Creation: We collaborate across teams, perspectives, and disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craftsmanship: We execute with excellence, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation based on experience and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Paid Time Off: up to 35 paid days off each year so you can recharge, recover, and give back, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12 vacation days accrued annually for rest, travel, and personal time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 9 sick/wellness days to prioritize your health and well-being\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 paid company holidays throughout the year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 paid give-back days\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;HSA and FSA account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company match after 6 months of full-time employment\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% match on the first 3% contributed, and 50% match on the next 2% contributed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, mission-driven team helping transform healthcare at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4042078008,"name":"Product","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null},{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5203488008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4466533008,"location":{"name":"New York City, Chicago "},"metadata":null,"id":5203488008,"updated_at":"2026-05-02T00:15:25-04:00","requisition_id":"86","title":"Senior Director, Professional Delivery","company_name":"Phamily","first_published":"2026-04-28T12:59:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Senior Director, Professional Delivery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;New York City or Chicago\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;Full-time, Hybrid 3 days in the NY/ Chicago office (or traveling)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel Expectations:\u0026lt;/strong\u0026gt; up to 50+%\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To:\u0026lt;/strong\u0026gt; Vice President, Product\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;On-Target Earning (OTE) Range (salary + performance bonus): \u0026lt;/strong\u0026gt;$225,000 to $285,000, with additional upside potential in 2026\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Senior Director of Professional Delivery\u0026lt;/strong\u0026gt; to define, build, and scale a world-class, AI-enabled service delivery function across large multispecialty physician groups and IDNs, with an emphasis on between-visit care. This leader will operate at the intersection of \u0026lt;strong\u0026gt;implementation, operations, product, and professional services\u0026lt;/strong\u0026gt;, driving measurable outcomes in \u0026lt;strong\u0026gt;patient impact, client satisfaction, and multi-million dollar revenue growth\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a critical leadership role for a client-facing operator who thrives in a \u0026lt;strong\u0026gt;start-up, high-growth environment\u0026lt;/strong\u0026gt;—where ambiguity, scale, and urgency demand \u0026lt;strong\u0026gt;grit, smart hustle, and a growth mindset, \u0026lt;/strong\u0026gt;and who is energized by building systems that multiply human performance through AI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Leadership \u0026amp;amp; Execution: \u0026lt;/strong\u0026gt;Own end-to-end service delivery operations across internal teams, partners, and client-managed care teams—ensuring performance, quality, and cost efficiency at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Growth Driver: \u0026lt;/strong\u0026gt;Partner with executive leadership to drive multi-million dollar revenue growth (ARR $50+m), aligning service delivery capabilities with sales strategy, client implementation, expansion, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Client \u0026amp;amp; Partner Leadership (Client-Facing):\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Serve as a senior, client-facing leader—building trust with health systems, practices, and partners to ensure successful program execution and long-term value realization.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product \u0026amp;amp; Technology Integration: \u0026lt;/strong\u0026gt;Work cross-functionally with Product, Engineering, and Data teams to design and optimize workflows, tools, and AI-driven interventions that enhance service delivery performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Talent Development: \u0026lt;/strong\u0026gt;Lead and scale high-performing, cross-functional teams (direct and indirect)—including delivery managers, project managers, interoperability analysts, and technical solutions consultants—fostering a culture of accountability, ownership, and continuous development across distributed operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metrics, KPIs \u0026amp;amp; Continuous Improvement: \u0026lt;/strong\u0026gt;Define and operationalize KPIs tied to revenue, patient outcomes, and operational efficiency; use data insights to drive continuous improvement and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Playbook Creation \u0026amp;amp; Operational Innovation: \u0026lt;/strong\u0026gt;Build repeatable, scalable playbooks for service delivery excellence—balancing near-term execution with long-term strategic design in a rapidly evolving environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expertise: \u0026lt;/strong\u0026gt;10+ years of senior leadership experience in consulting, business process outsourcing (BPO), healthcare operations, population health, care delivery, or similar, including leadership roles with ownership of delivery and financial performance (e.g., P\u0026amp;amp;L ownership, utilization, margin). \u0026lt;strong\u0026gt;Prior success and experience in a startup, high-growth environment is a requirement.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Builder \u0026amp;amp; Scaler: \u0026lt;/strong\u0026gt;Demonstrated hands-on, roll up your sleeves, and success designing and scaling \u0026lt;strong\u0026gt;tech-enabled service delivery models\u0026lt;/strong\u0026gt; that drive measurable business and clinical outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Orientation:\u0026lt;/strong\u0026gt; Strong \u0026lt;strong\u0026gt;commercial driver mindset\u0026lt;/strong\u0026gt; with a track record of contributing to or owning multi-million dollar revenue growth, client implementation, expansion, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Client-Facing Leadership: \u0026lt;/strong\u0026gt;Extensive experience working directly with healthcare clients, partners, or stakeholders, and influenced at the C-level and Board of Directors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Drives execution in ambiguous, fast-paced environments by establishing structure, lean program management, clear plans and KPIs, enforcing accountability, maintaining attention to detail, and ensuring organized, end-to-end delivery of complex enterprise projects..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit Leadership:\u0026lt;/strong\u0026gt; Thrives in high-pressure, ambiguous environments; demonstrates grit, resilience, and “smart hustle” to navigate challenges and deliver results. Experience building, managing, and developing high-performing delivery teams (managing large teams), including performance management and talent development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset \u0026amp;amp; Adaptability: \u0026lt;/strong\u0026gt;Embodies a growth mindset—continuously learning, iterating, and adapting as business needs evolve in a fast-paced, changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven \u0026amp;amp; Analytical Operator: \u0026lt;/strong\u0026gt;Strong analytical skills with experience leveraging data, KPIs, and performance metrics to drive operational decisions and improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional \u0026amp;amp; Technical Fluency: \u0026lt;/strong\u0026gt;Experience partnering with Product, Engineering, and Data teams; familiarity with clinical workflows, EHR systems, and digital health platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee at Jaan Health must embody\u0026amp;nbsp;\u0026lt;strong\u0026gt;growth company DNA\u0026lt;/strong\u0026gt;. This means you have proven success in a high-performing environment: \u0026lt;strong\u0026gt;high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are both a \u0026lt;strong\u0026gt;playbook builder and executor\u0026lt;/strong\u0026gt;—able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our expectations are grounded in how we work and lead every day:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care\u0026lt;/strong\u0026gt; – You operate with a deep sense of responsibility to patients, clients, and teammates. You understand that \u0026lt;strong\u0026gt;caring for patients, people, and the business are inseparable\u0026lt;/strong\u0026gt;, and you make decisions that support both long-term impact and sustainable growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity\u0026lt;/strong\u0026gt; – You ask “why,” challenge assumptions, and seek better ways of working. You actively learn, test ideas, and pursue solutions that drive meaningful impact—especially when faced with constraints or limitations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clarity\u0026lt;/strong\u0026gt; – You bring structure to ambiguity. You define goals, simplify complexity, and communicate in a clear, direct, and actionable way. You understand that clarity is respect and that simplicity enables scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Co-Creation\u0026lt;/strong\u0026gt; – You collaborate across teams, functions, and partners. You actively seek diverse perspectives and understand that the best outcomes come from integrating ideas across the ecosystem—not working in silos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Craftsmanship\u0026lt;/strong\u0026gt; – You are disciplined in execution and committed to continuous improvement. You focus on building high-quality, scalable solutions, balancing speed with precision, and consistently raising the bar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High Earning Potential: Competitive base salary based on experience, complemented by a performance-driven bonus structure. On-target earnings (OTE) for this role range from \u0026lt;strong\u0026gt;$225,000 to $285,000\u0026lt;/strong\u0026gt;, with additional upside potential in 2026.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity: High performers also have the potential to earn options at Phamily.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off: Starting at 12 accrued vacation days/year, up to 9 accrued sick days/year, 12 holidays, and 2 give-back days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA and FSA account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment; company matches 100% of the first 3% you contribute and 50% of the next 2% you contribute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Jaan Health and Phamily provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4069328008,"name":"Service Delivery","child_ids":[],"parent_id":4042082008}],"offices":[{"id":4036229008,"name":"Internal Postings","location":"Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5226490008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4477764008,"location":{"name":"Chicago, IL"},"metadata":null,"id":5226490008,"updated_at":"2026-05-28T17:31:27-04:00","requisition_id":"101","title":"Service Delivery Optimization Consultant - Chicago","company_name":"Phamily","first_published":"2026-05-26T14:48:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Service Delivery Optimization Consultant - Chicago, IL\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; 30min driving distance of Oakbrook Terrace, IL\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Director of Service Delivery\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Two different comp levels: \u0026lt;/strong\u0026gt;Engagement Manager OTE up to $210,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Description\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams\u0026amp;nbsp;\u0026lt;strong\u0026gt;and our clients\u0026lt;/strong\u0026gt;, and ensures that programs drive measurable clinical and financial outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Engagement \u0026amp;amp; Relationship Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the relationship with one of the company\u0026#39;s most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an intimate understanding of the account\u0026#39;s strategic agenda, clinical imperatives, and organizational dynamics — anticipating where the partnership needs to go and ensuring the program remains deeply embedded in how they deliver care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with high ownership in ambiguous environments, making decisions that move programs forward.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Performance Monitoring \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous optimization efforts to expand program impact and long-term value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training \u0026amp;amp; Change Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development of playbooks, SOPs, and best practices that scale across programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in healthcare administration, public health, business, nursing, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, with a demonstrated track record of driving clinical/financial outcomes and growing strategic accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience driving performance, revenue targets, net retention rates, or program growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating or overseeing service delivery to clients or through external vendors.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex, multi-stakeholder environments across clinical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, facilitation, and relationship-building skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate with ownership in fast-paced, evolving environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret performance data and develop actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026amp;nbsp;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with provider groups, ACOs, or health systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with EHR workflows and care management platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engagement Manager OTE up to $210,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4063400008,"name":"Clinical Programs ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5056222008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4397409008,"location":{"name":"New York, NY"},"metadata":null,"id":5056222008,"updated_at":"2026-05-15T16:32:05-04:00","requisition_id":"62","title":"Service Delivery Optimization Consultant - East Coast","company_name":"Phamily","first_published":"2026-01-06T09:12:08-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Service Delivery Optimization Consultant - East Coast/NYC\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; East Coast, on-site at client sites or NYC office\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Director of Service Delivery\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Two different comp levels: \u0026lt;/strong\u0026gt;Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Description\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams\u0026amp;nbsp;\u0026lt;strong\u0026gt;and our clients\u0026lt;/strong\u0026gt;, and ensures that programs drive measurable clinical and financial outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Engagement \u0026amp;amp; Relationship Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the relationship with one of the company\u0026#39;s most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an intimate understanding of the account\u0026#39;s strategic agenda, clinical imperatives, and organizational dynamics — anticipating where the partnership needs to go and ensuring the program remains deeply embedded in how they deliver care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with high ownership in ambiguous environments, making decisions that move programs forward.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Performance Monitoring \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous optimization efforts to expand program impact and long-term value\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training \u0026amp;amp; Change Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development of playbooks, SOPs, and best practices that scale across programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in healthcare administration, public health, business, nursing, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, with a demonstrated track record of driving clinical/financial outcomes and growing strategic accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience driving performance, revenue targets, net retention rates, or program growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating or overseeing service delivery to clients or through external vendors.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex, multi-stakeholder environments across clinical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, facilitation, and relationship-building skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate with ownership in fast-paced, evolving environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret performance data and develop actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026amp;nbsp;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with provider groups, ACOs, or health systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with EHR workflows and care management platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4063400008,"name":"Clinical Programs ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/jobsatphamily/jobs/5156542008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4444951008,"location":{"name":"Yuma, AZ"},"metadata":null,"id":5156542008,"updated_at":"2026-05-15T16:32:13-04:00","requisition_id":"72","title":"Service Delivery Optimization Consultant - West Coast","company_name":"Phamily","first_published":"2026-03-24T10:51:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Service Delivery Optimization Consultant - West Coast\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Type: \u0026lt;/strong\u0026gt;75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Reports To:\u0026lt;/strong\u0026gt; Director of Service Delivery\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Two different comp levels: \u0026lt;/strong\u0026gt;Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Jaan Health/Phamily\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Phamily, the company\u0026#39;s core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care.\u0026amp;nbsp; Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Description\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams\u0026amp;nbsp;\u0026lt;strong\u0026gt;and our clients\u0026lt;/strong\u0026gt;, and ensures that programs drive measurable clinical and financial outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Engagement \u0026amp;amp; Relationship Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the relationship with one of the company\u0026#39;s most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an intimate understanding of the account\u0026#39;s strategic agenda, clinical imperatives, and organizational dynamics — anticipating where the partnership needs to go and ensuring the program remains deeply embedded in how they deliver care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with high ownership in ambiguous environments, making decisions that move programs forward\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Performance Monitoring \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous optimization efforts to expand program impact and long-term value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training \u0026amp;amp; Change Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development of playbooks, SOPs, and best practices that scale across programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in healthcare administration, public health, business, nursing, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, with a demonstrated track record of driving clinical/financial outcomes and growing strategic accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience driving performance, revenue targets, net retention rates, or program growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating or overseeing service delivery to clients or through external vendors.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex, multi-stakeholder environments across clinical and executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, facilitation, and relationship-building skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate with ownership in fast-paced, evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret performance data and develop actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026amp;nbsp;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with provider groups, ACOs, or health systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with EHR workflows and care management platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Two different comp levels: \u0026lt;/strong\u0026gt;Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage for employees and dependents at a nominal cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FSA and Dependent Care account options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) Eligibility after 6 months of full-time employment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, mission-driven work environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Equal Employment Opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4063400008,"name":"Clinical Programs ","child_ids":[],"parent_id":4042079008}],"offices":[{"id":4036227008,"name":"External Recruitment ","location":null,"child_ids":[],"parent_id":null}]}],"meta":{"total":23}}