{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4412445009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4238777009,"location":{"name":"Dallas"},"metadata":null,"id":4412445009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"37","title":"AI Implementation Specialist - AI Governance, Gateways, Platform Control","company_name":"Island","first_published":"2026-09-22T10:02:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is seeking an AI Implementation Specialist to help enterprise customers design,\u0026amp;nbsp;deploy, and operationalize AI governance and control across their organizations. In this role,\u0026amp;nbsp;you will serve as a trusted advisor on AI strategy, guide large-scale enterprise AI rollouts,\u0026amp;nbsp;and configure critical AI control points, such as MCP Gateways and custom hooks, to protect\u0026amp;nbsp;sensitive data and enforce compliance. You will lead technical discovery, deliver executive-\u0026amp;nbsp;level platform demonstrations, and architect scalable solutions using Island’s Enterprise AI\u0026amp;nbsp;Platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customers to gather process and AI strategy requirements, clarify\u0026amp;nbsp;objectives, define success metrics, and align priorities with Island’s AI Platform\u0026amp;nbsp;capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide consultative guidance to customers on AI security, governance, visibility, and\u0026amp;nbsp;operationalization best practices, using telemetry to recommend policies that keep\u0026amp;nbsp;them compliant with organizational and regulatory standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement AI governance policies integrated with customer\u0026amp;nbsp;infrastructure, delivering visibility and control across SaaS and desktop AI\u0026amp;nbsp;applications and agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver executive-facing technical demonstrations of Island\u0026amp;amp;#39;s AI Platform, tailored to\u0026amp;nbsp;the customers industry and use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create documentation, deliver technical enablement sessions, and train customers on\u0026amp;nbsp;Island’s AI platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot, maintain, and optimize existing AI deliverables in customer\u0026amp;nbsp;environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with customer stakeholders across technical and business teams to ensure\u0026amp;nbsp;successful deployment and adoption of AI solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years in a customer-facing technical role (e.g., Solutions Architect,\u0026amp;nbsp;Implementation Engineer, Sales Engineer, Technical Account Manager) at an\u0026amp;nbsp;enterprise SaaS, Cybersecurity, or Cloud infrastructure vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of enterprise software delivery or technical consulting experience, with\u0026amp;nbsp;hands-on exposure deploying AI tooling, LLM integrations, or modern API\u0026amp;nbsp;architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of guiding Fortune 500 or large enterprise clients through\u0026amp;nbsp;complex technical deployments or digital transformation initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of enterprise security concepts, Data Loss Prevention\u0026amp;nbsp;(DLP), Zero Trust concepts, and how LLMs handle sensitive data (PII, IP, source\u0026amp;nbsp;code).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience integrating and managing AI control points (e.g., LLM\u0026amp;nbsp;Gateways, API proxies, inference hooks, or Model Context Protocol connectors).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of web application execution, API integration models, and\u0026amp;nbsp;event-driven architectures (REST, Webhooks, JSON-RPC, JavaScript/browser\u0026amp;nbsp;execution models).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication skills, with a demonstrated ability to translate\u0026amp;nbsp;complex technical architectures for C-level, security, and business stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative problem-solving skills with a track record of driving successful customer\u0026amp;nbsp;outcomes in fast-paced, ambiguous environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or\u0026amp;nbsp;equivalent practical experience. Relevant industry certifications (e.g., CISSP, CCSP,\u0026amp;nbsp;or Cloud/AI Practitioner certifications) are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience configuring and deploying AI integration layers, LLM Gateways,\u0026amp;nbsp;or API control points (e.g., Model Context Protocol/MCP, LiteLLM, LangChain, or\u0026amp;nbsp;custom inference hooks).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise Zero Trust architectures, Enterprise Browsers, or endpoint\u0026amp;nbsp;security platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating platform telemetry and audit logs with enterprise SIEM or\u0026amp;nbsp;analytics platforms (e.g., Splunk, Datadog, Microsoft Sentinel).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI governance frameworks, data privacy regulations, or enterprise\u0026amp;nbsp;compliance standards (e.g., NIST AI RMF, EU AI Act, ISO 42001, SOC 2).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062776009,"name":"Customer Success","child_ids":[4062777009],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4412445009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4411835009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4238431009,"location":{"name":"Dallas"},"metadata":null,"id":4411835009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"36","title":"Benefits and Compensation Manager","company_name":"Island","first_published":"2026-10-05T12:17:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The HR team is growing with the fast-scaling organization and continuing to build the people infrastructure. You\u0026#39;ll report to the Senior HR Manager and partner regularly with Finance, Legal, and HR leaders across our Dallas and Tel Aviv offices.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Benefits and Compensation Manager to own benefits administration and compensation programs. This role will also be responsible for managing our transition off our current PEO and building out benefits and compensation operations in-house. This role will be focused on supporting our US programs, providing global support as needed. You\u0026#39;ll bring structure and rigor to programs that are foundational to how we attract, pay, and support our people.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the project management of Island\u0026#39;s PEO extraction, coordinating timelines, vendors, and stakeholders across HR, Finance, and Legal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with HR leadership on benefit and compensation program design, benchmarking, merit cycles, and comp philosophy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the administration and communication of employee benefits, 401(k), and perquisite programs, including annual benefits renewal, open enrollment, COBRA administration, and annual compliance reporting requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with benefits brokers, carriers, third-party administrators, and the PEO (and successor systems) through the transition, maintaining accurate records in HRIS and compensation systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer leaves of absence (FMLA, state-specific leave, company leave programs, and ADA accommodations), serving as the point of contact for employees and managers from request through return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage worker\u0026#39;s compensation claims and carrier relationships, coordinating return-to-work plans with managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain compensation structures including salary bands, job leveling, and pay equity, utilizing benefits and compensation data to identify trends and inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support job offers, promotions, and compensation adjustments with market data and internal equity analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure federal and multi-state compliance for US programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support on global benefits and compensation programs as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7+ years of progressive experience in benefits administration and compensation, with at least 3 years focused on compensation strategy or analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a PEO transition or similar large-scale HR systems/vendor change, with strong project management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of federal and multi-state regulatory compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with HRIS, benefits administration, and compensation tools\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel/spreadsheet skills and comfort working with data to build salary structures and benefits cost models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with the ability to translate complex benefits and comp concepts into plain language for employees and managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A high level of discretion and judgment when handling confidential compensation and benefits information\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct experience leading or supporting a PEO-to-in-house benefits/payroll transition at a high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with HiBob, TriNet, Deel, OpenComp, Radford or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting both US and international employee populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a fast-paced, hyper-growth startup environment, building processes and managing shifting priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062793009,"name":"HR","child_ids":[],"parent_id":4062774009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4411835009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4453670009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4268203009,"location":{"name":"Dallas"},"metadata":null,"id":4453670009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"124","title":"Corporate Events Intern","company_name":"Island","first_published":"2026-10-26T10:45:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;mb-5 last:mb-0\u0026quot;\u0026gt;Island\u0026#39;s Marketing team tells the story of how we\u0026#39;re changing the way the world works. We bring the Island brand to life through campaigns, content, events, and digital programs that reach enterprise leaders and the millions of people who use our product. Our team is fast-moving, creative, and collaborative, and we work closely with Sales, Product, and Customer Success to build awareness and drive pipeline. As an intern, you\u0026#39;ll get hands-on experience on real projects with real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an organized, energetic Corporate Events Intern to support our events team in planning and running internal and external events, including conferences, trade shows, customer dinners, employee gatherings, and virtual webinars. You\u0026#39;ll get hands-on experience with every stage of an event, from early logistics through post-event reporting, while working closely with marketing, sales, and leadership teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_1792078827.672439\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-feat=\u0026quot;message\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1792078827.672439\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot; data-msg-ts=\u0026quot;1792078827.672439\u0026quot; data-msg-channel-id=\u0026quot;D0C9364PEG4\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot; data-block-id=\u0026quot;ldQMM\u0026quot; data-block-type=\u0026quot;rich_text\u0026quot; data-message-channel=\u0026quot;D0C9364PEG4\u0026quot; data-message-ts=\u0026quot;1792078827.672439\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support planning and logistics for corporate events, including venue research, vendor coordination, catering, AV, and travel arrangements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;build and maintain event timelines, run-of-show documents, budgets, and checklists so nothing falls through the cracks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage attendee registration, RSVPs, guest lists, and event communications such as invitations, reminders, and follow-up emails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate event materials and swag, including ordering, shipping, inventory tracking, and on-site setup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help on-site at events with check-in, setup and teardown, guest support, and problem-solving in real time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with virtual and hybrid events by setting up platforms, testing tech, and supporting speakers and attendees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect post-event data, including attendance, survey feedback, and lead lists, and help prepare recap reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research upcoming industry conferences and trade shows and recommend sponsorship or attendance opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_bottomSpacer\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;bottomSpacer\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;YOU MIGHT BE A FIT IF\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Currently pursuing a bachelor\u0026#39;s degree/ and or graduate in Hospitality, Event Management, Marketing, Communications, Business, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and attention to detail, with the ability to juggle multiple deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear written and verbal communication, and comfort working with vendors, colleagues, and guests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Google Workspace,\u0026amp;nbsp; experience with tools like Sales Force, Excel,\u0026amp;nbsp;PPT\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, calm attitude under pressure and a willingness to pitch in wherever needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Availability for occasional early mornings, evenings, or travel for events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Real-world experience running events from start to finish.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship from experienced event and marketing professionals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to cross-functional teams and how events drive business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio-ready projects and a strong professional reference.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062778009,"name":"Marketing","child_ids":[],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4453670009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4408501009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4236416009,"location":{"name":"Dallas"},"metadata":null,"id":4408501009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"15","title":"Customer Success Manager","company_name":"Island","first_published":"2026-09-29T10:38:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island\u0026amp;nbsp;\u0026lt;/strong\u0026gt;is the ideal environment for enterprise work — security is everywhere without ever getting in the way. Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace, giving organizations universal visibility and control while delivering a fast, fluid, beautifully simple experience to users. It\u0026#39;s not just a better way to secure work. It\u0026#39;s a better way to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, and others, and trusted by some of the largest enterprises on the planet, Island is redefining what the modern workplace can be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recent Awards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a passionate and experienced \u0026lt;strong\u0026gt;Customer Success Manager\u0026lt;/strong\u0026gt; to join our North America team. This individual will work closely with our key strategic customers to ensure the successful deployment of our enterprise browser, achievement of business goals, and full adoption of our platform by end users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Role Overview\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Success Manager at Island, you will manage an assigned portfolio of customer accounts alongside an Account Executive and a Systems Engineer (SE).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help customers thrive by understanding their needs, providing tailored solutions, and driving the successful deployment and adoption of the Island browser through a proactive approach. Your goal is to ensure customers receive the highest level of service and support while building strong, long-lasting relationships and advocacy. You will help customers achieve their business objectives, fostering new use cases and identifying expansion opportunities across product modules and additional users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also play a key role in defining and evolving what customer success means at Island — identifying areas for improvement and rolling up your sleeves to propose and build frameworks, templates, and processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be based in our Dallas/Coppell headquarters, with some customer travel as required.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the main point of contact for clients, addressing their needs and ensuring satisfaction throughout their customer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with stakeholders ranging from C-level executives to technical subject matter experts and project managers, understanding their business goals and challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide proactive support and guidance to help clients maximize the value of Island.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure technical support issues are appropriately managed in collaboration with Support and SE teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular check-ins and business reviews to ensure clients are on track to meet their goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal teams, including Sales, Research \u0026amp;amp; Development, Marketing, and Support, to deliver a seamless and comprehensive customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work independently with a proactive approach while adhering to established performance metrics and runbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for upselling and cross-selling additional products and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor client usage and engagement, providing insights and recommendations to drive further product adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage onboarding, training, and enablement across different user personas to ensure smooth transitions and successful adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address and resolve client issues in a timely and effective manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and analyze feedback, including feature requests, to drive continuous product and service improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify renewal risk and collaborate with internal teams to develop remediation plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Business, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–10+ years of proven experience in customer success, preferably in the software industry, working in a high-touch or mid-touch model with fewer than 20 accounts per CSM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management experience, including developing project plans and stakeholder status reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of cybersecurity principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple clients and projects simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, results-oriented mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional follow-through, with strong attention to detail and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and collaboratively within a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with CRM software such as Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success platforms such as Planhat or Gainsight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with software development lifecycle tools such as JIRA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of network security, end-user experience, and operational IT processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with IT support tools and ticketing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to clearly discuss and demonstrate how you’ve been trained on a technology and applied it to solve real-world problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062776009,"name":"Customer Success","child_ids":[4062777009],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4408501009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4465358009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4284096009,"location":{"name":"Reading, UK"},"metadata":null,"id":4465358009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"137","title":"Customer Success Manager (UK)","company_name":"Island","first_published":"2026-11-04T15:22:47-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Success Manager at Island, you will work with an assigned portfolio of customer accounts, alongside an Account Executive and a Systems Engineer (SE).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be there to help our customers thrive, to understand their needs, provide tailored solutions, and drive the successful deployment \u0026amp;amp; adoption of the Island browser through a proactive mindset and approach, ensuring they receive the highest level of service and support. Your goal is to build strong, long-lasting relationships and strong advocacy with our clients and help them achieve their business objectives. This will help foster further use-cases and expansion opportunities for product modules as well as additional users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also help continue to define and iterate what customer success means at Island; with a passion to identify areas and opportunities of improvement; rolling your sleeves up to propose and build out frameworks, templates and processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We enjoy a hybrid working environment where we come together on a regular basis to our office in Green Park in Reading, but embrace a balance of working from home. There will be some domestic or European travel to the customer site.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is for candidates based in the UK. We embrace a flexible work environment and prioritize collaboration through our digital workspace, virtual team syncs, and occasional in-person gatherings to foster connection and culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the main point of contact for clients, addressing their needs and ensuring their satisfaction throughout their customer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain strong relationships with stakeholders ranging the C-Level down to technical subject matter experts and project managers; understanding their business goals and challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide proactive support and guidance to clients, helping them maximize the value of Island.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring technical support issues are being managed appropriately from our Support and SE teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular check-ins and business reviews with clients to ensure they are on track to meet their goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal teams, including Sales, Research \u0026amp;amp; Development, Marketing and Support, to ensure a joined up comprehensive experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work independently with a self-sufficient and proactive approach whilst adhering to established performance metrics and associated runbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for upselling and cross-selling additional products and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor client usage and engagement, providing insights and recommendations for further product consumption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage onboarding and training \u0026amp;amp; enablement requirements, depending on different user personas, ensuring a smooth transition and successful adoption of our software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address and resolve client issues and concerns in a timely and effective manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and analyze client feedback through Feature Request management to drive continuous improvement in our products and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify renewal risk and collaborate with internal teams to work on a remediation plan.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Business, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-10+ years of proven experience in customer success, account management, service delivery management or similar roles, preferably in the software industry; working in a high or mid customer touch model with less than 20 accounts per CSM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management including project plans and stakeholder status reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of cyber-security principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple clients and projects simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive and results-oriented mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional follow-through with a knack for tracking details and ensuring tasks are completed to the highest standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using CRM software such as Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customer success tools such as Planhat or Gainsight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Software development lifecycle management tools such as JIRA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of network security, end user experience and operational IT processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with IT support tools and ticketing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to discuss and demonstrate areas where you have been trained on a technology and applied it to solve problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;UK Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£121,240\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£145,450 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062776009,"name":"Customer Success","child_ids":[4062777009],"parent_id":4062773009}],"offices":[{"id":4069164009,"name":"UK","location":"Reading, England, United Kingdom","child_ids":[],"parent_id":4069163009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4465358009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4411364009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4238131009,"location":{"name":"Dallas"},"metadata":null,"id":4411364009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"26","title":"Deployment Specialist","company_name":"Island","first_published":"2026-09-29T10:39:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is the ideal environment for enterprise work, where security is everywhere without ever getting in the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace—so organizations get universal visibility and control, and users get a fast, fluid, beautifully simple experience. It\u0026#39;s not just a better way to secure work. It\u0026#39;s a better way to work. Backed by investors like Coatue Management, Insight Partners, Sequoia Capital and Cyberstarts, and trusted by some of the largest, most respected enterprises on the planet, Island is redefining what the modern workplace can be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come join us in building something that\u0026#39;s already changing how the world works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recent Awards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2024 - Chosen as one of LinkedIn\u0026#39;s Top Startups of 2024 in Dallas\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Named #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - CNBC Disruptor 50 List \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Deployment Engineer is a core member of the Island Catalyst Team - a focused, elite deployment unit that partners directly with enterprise customers to accelerate and complete Island Enterprise Platform deployments. This is not a traditional customer success or solutions engineering role; this role works with those teams to drive expanded value for our customers. You will own engagements end-to-end, work on-site, and remotely, with customers, and contribute directly to building the deployment practice that will define how Island scales across its enterprise customer base. You help write the playbook - not just follow it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Catalyst Team is a specialized, time-boxed engagement unit - a tiger team that drops into key enterprise accounts, drives deployments to target adoption, and hands confident customers back to their customer success and account teams. We operate with urgency, structure, and a clear exit.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is built around three core areas:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deployment Framework - We design and own Island\u0026#39;s vetted deployment methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert Resources - Deep platform specialists - the organization\u0026#39;s go-to for deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;On-Site Engagement - We show up, configure alongside customers, and enable on-site\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Customer Deployment Engagements\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead time-boxed, structured deployment engagements with enterprise customers from kickoff through handoff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct on-site deployment workshops and hands-on configuration sessions with customer IT and security teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure Island Enterprise Platform environments - policies, integrations, identity (SSO/SCIM), and app management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and remove technical and organizational deployment blockers in real-time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customers to target adoption milestones within the defined engagement window\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver a complete, documented handoff - leaving every customer confident and ready to expand independently\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Building the Deployment Practice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond execution. You will actively contribute to building the practice itself:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help design, refine, and document the Island Deployment Framework - the repeatable methodology used across all engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deployment workshop guides, facilitation templates, and customer-facing engagement materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a library of reusable deployment artifacts, configuration playbooks, and best-practice documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capture lessons learned from each engagement and feed them back into methodology improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to establishing the intake process, engagement criteria, and operating model for the Catalyst Team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce deployment case studies and reference documentation that enable broader organizational learning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in implementation consulting, solutions engineering, technical customer success, or a similar customer-facing technical role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience deploying enterprise software - ideally in security, endpoint management, or network infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leveraging AI to accelerate your work, deliver higher value to customers, and familiarity with AI concepts like GenAI, Agentic AI, RAG, MCP and tools like Claude, Gemini, Lovable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical foundation with enterprise identity (Entra ID, Okta, Google Workspace), SSO/SAML/SCIM, and browser or endpoint environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead workshops and drive decisions in a room - you\u0026#39;re comfortable with stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured project management instincts - you can run a time-boxed engagement with clear milestones and hold all parties accountable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication - you translate technical complexity into clear customer guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness and ability to travel for on-site customer engagements (estimated 40–60%)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the Island Enterprise Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in professional services, implementation consulting, or managed deployment programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building deployment frameworks, playbooks, or enablement content from scratch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to enterprise security concepts - DLP, web filtering, zero trust, or endpoint policy management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Perks\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% covered medical, dental, and vision benefits for employees starting on day 1, with 85% covered for dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discretionary Time Off (DTO)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with 4% company match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid parental leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily catered lunch in our Coppell HQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24/7 access to Cypress Waters gym facilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062776009,"name":"Customer Success","child_ids":[4062777009],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4411364009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4412453009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4238781009,"location":{"name":"Dallas"},"metadata":null,"id":4412453009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"38","title":"Director, Global Growth Marketing","company_name":"Island","first_published":"2026-10-05T12:26:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director, Growth Marketing Programs is the primary owner and orchestrator of Island’s integrated campaign motion. This role is accountable for launching high-performing campaigns and building the operating system that makes campaign execution repeatable across verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on leadership role that collaborates closely with Paid Programs, Organic Programs, Optimization/CVR, Sales, Product Marketing, RevOps, and ABM. This role owns the integrated campaign system and shared campaign framework, while ABM owns named-account strategy, tiered account activation, and high-touch account orchestration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While channel leaders own always-on execution, this role brings those functions together within a cohesive campaign structure focused on performance outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Outcomes\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Campaign performance measured by pipeline created, opportunities generated, lead quality, and funnel conversion rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A repeatable vertical campaign framework including briefs, targeting, creative systems, launch cadence, and post-mortems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A scalable campaign team structure supported by disciplined use of agencies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Integrated Campaign Orchestration\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and launch integrated campaigns by vertical and use case.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate positioning into offers, landing paths, and multi-channel activation plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure alignment across paid, organic, lifecycle, and web optimization functions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Intent-Based Targeting and Vertical Focus\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embed intent data into campaign planning and account prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop vertical-specific campaign plays aligned to industry challenges and personas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operationalize trigger-based messaging and predictive insights within campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Performance Management\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own weekly campaign performance reviews and optimization decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve key conversion rates across the funnel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive efficiency metrics such as cost per opportunity and pipeline per dollar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Cross-Functional Alignment\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and RevOps to align on quality definitions and feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing to ensure campaigns reflect differentiated positioning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Approximately 10 years of B2B SaaS marketing experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success running integrated campaigns in sales-led acquisition environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in intent-based targeting, personalization, trigger-based messaging, and predictive analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in SEO, paid acquisition, website optimization, and modern demand generation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points If\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth environment experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at companies with $150M+ revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting global campaign execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062778009,"name":"Marketing","child_ids":[],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4412453009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4436784009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4255232009,"location":{"name":"Dallas"},"metadata":null,"id":4436784009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"118","title":"Global Marketing Program Manager ","company_name":"Island","first_published":"2026-10-08T13:22:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the connective tissue between stakeholders and designers — the person who makes sure the right work lands in the right hands at the right time. You own the design request pipeline from intake through assignment, bringing structure and clarity to a high-volume, fast-paced creative environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Triage and prioritize incoming design requests in Asana, maintaining a clean, well-structured project board at all times\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with stakeholders across marketing, product, and sales to scope requests — ensuring briefs are clear, complete, and actionable before work begins\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assign projects to designers based on workload, skill set, and project requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run regular check-ins to surface blockers, track progress, and flag capacity issues before they become problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain intake workflows, templates, and request forms that scale as the team grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the design team’s Asana workspace — keeping tasks, timelines, and project statuses consistently up to date\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify patterns in request volume and work with design leadership to plan ahead for high-demand periods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for stakeholders checking on the status of their requests\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in a traffic management, project coordination, or creative operations role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with Asana — you know how to build workflows, not just use them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of design processes and how creative work moves from brief to delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills with a track record of managing high request volumes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication — you can translate vague requests into tight, actionable briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with ambiguity and able to make judgment calls without perfect information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A calm, collaborative presence that stakeholders trust and designers respect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working remotely with distributed teams is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NICE TO HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in B2B or enterprise tech marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using or evaluating enterprise browsers, SaaS security tools, or IT productivity platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design tools like Figma — you don’t need to design, but knowing the environment helps\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062778009,"name":"Marketing","child_ids":[],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4436784009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4453691009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4268217009,"location":{"name":"Dallas"},"metadata":null,"id":4453691009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"127","title":"Marketing Design \u0026 Animation Intern","company_name":"Island","first_published":"2026-10-26T10:46:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;mb-5 last:mb-0\u0026quot;\u0026gt;Island\u0026#39;s Marketing team tells the story of how we\u0026#39;re changing the way the world works. We bring the Island brand to life through campaigns, content, events, and digital programs that reach enterprise leaders and the millions of people who use our product. Our team is fast-moving, creative, and collaborative, and we work closely with Sales, Product, and Customer Success to build awareness and drive pipeline. As an intern, you\u0026#39;ll get hands-on experience on real projects with real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a creative, detail-oriented Marketing Design \u0026amp;amp; Animation Intern to help bring our brand to life across digital channels. You\u0026#39;ll work alongside our marketing and creative teams to design graphics, produce motion content, and support campaigns for social media, web, email, events, and product launches. This role is a great fit for someone who loves both visual design and storytelling through motion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_1792078827.672439\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-feat=\u0026quot;message\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1792078827.672439\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot; data-msg-ts=\u0026quot;1792078827.672439\u0026quot; data-msg-channel-id=\u0026quot;D0C9364PEG4\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot; data-block-id=\u0026quot;ldQMM\u0026quot; data-block-type=\u0026quot;rich_text\u0026quot; data-message-channel=\u0026quot;D0C9364PEG4\u0026quot; data-message-ts=\u0026quot;1792078827.672439\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design marketing assets such as social media graphics, digital ads, email headers, web banners, presentations, and event materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create motion graphics and short animations for social posts, product explainers, ads, and video intros or outros.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Edit and polish short-form video content, including adding animated text, transitions, captions, and sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help develop visual concepts and storyboards for campaigns and animated content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply brand guidelines consistently across all assets, and help build reusable templates and design components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resize, adapt, and export assets for different platforms and formats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with marketers, copywriters, and product teams to turn ideas and feedback into finished creative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on design, animation, and social media trends, and bring fresh ideas to the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;YOU MIGHT BE A FIT IF\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Currently pursuing a degree in Graphic Design, Motion Design, Animation, Digital Media, Visual Communication, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio showing graphic design and motion or animation work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Adobe Creative Cloud, especially Illustrator, Photoshop, After Effects, and Premiere Pro; experience with Figma, Canva, Blender, or Cinema 4D is a plus. Google Suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong eye for typography, layout, color, and timing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to take feedback well, iterate quickly, and manage multiple projects on deadline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication and a collaborative, curious attitude\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience creating real marketing content that gets published.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship from experienced designers and marketers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Insight into how creative work supports brand and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio-ready pieces and a strong professional reference.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062778009,"name":"Marketing","child_ids":[],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4453691009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4411417009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4238171009,"location":{"name":"Dallas"},"metadata":null,"id":4411417009,"updated_at":"2026-11-11T12:59:34-05:00","requisition_id":"28","title":"Mid Market Sales Representative","company_name":"Island","first_published":"2026-11-11T12:59:34-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hunt:\u0026lt;/strong\u0026gt; Using the latest AI GTM technology to research, engage, and chase down leads. Cold calls, LinkedIn, email, networking — if it moves the needle, you’ll try it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Understand the problem:\u0026lt;/strong\u0026gt; Address the AI challenges IT and security teams face and connect our solution to their pain points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and lead: \u0026lt;/strong\u0026gt;From discovery through negotiation to close, build and lead well-structured deals that set customers up to succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close:\u0026lt;/strong\u0026gt; Pitch, negotiate, and close. No fluff — just real conversations that lead to contracts signed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Up:\u0026lt;/strong\u0026gt; Collaborate with marketing, product, and customer success to make raving fans customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build trust, not just sell: \u0026lt;/strong\u0026gt;The relationships you build during the sales process should be ones that last well beyond it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecast clear deal notes within the CRM.\u0026lt;/strong\u0026gt; The team relies on good data to make good decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 1-2 years experience closing software deals with some exposure to cybersecurity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently track record surpassing revenue targets through new-business acquisition — not inherited accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You hunt, you love the chase, the strategy, and the satisfaction of winning new business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a naturally curious and quick learner with a reputation as a self-starter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You master the best outreach tools and live in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a clear, confident communicator who can hold a room — discovery call, closing call, or a boardroom presentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or equivalent experience — but show us your hustle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062781009,"name":"Mid Market Sales","child_ids":[],"parent_id":4062779009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4411417009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4408367009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4236348009,"location":{"name":"Tel Aviv"},"metadata":null,"id":4408367009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"10","title":"Product Support Engineer","company_name":"Island","first_published":"2026-10-15T10:01:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island\u0026lt;/strong\u0026gt; is the ideal environment for enterprise work, where security is everywhere without ever getting in the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace- so organizations get universal visibility and control, and users get a fast, fluid, beautifully simple experience. It\u0026#39;s not just a better way to secure work. It\u0026#39;s a better way to work. Backed by investors like Coatue Management, Insight Partners, and Sequoia Capital, and trusted by some of the largest, most respected enterprises on the planet, Island is redefining what the modern workplace can be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come join us in building something that\u0026#39;s already changing how the world works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026amp;nbsp;\u0026lt;strong\u0026gt;Product Support Engineer\u0026lt;/strong\u0026gt; you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of\u0026amp;nbsp;The Enterprise Browser\u0026amp;nbsp;throughout the entire customer journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for engineers whose customer obsession is in their DNA and who possess a strong eagerness to learn, evolve and become experts in our cutting-edge technologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide exceptional technical support to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a deep understanding of our products and its integration with clients\u0026#39; systems to offer effective solutions and guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams, including development and QA, to escalate and resolve critical customer issues promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document customer interactions, technical solutions, and best practices to create an organized knowledge base for both internal and external use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to product improvement by providing valuable feedback and insights gained from customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work independently with a self-sufficient and proactive approach while adhering to established SLAs and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work off-hours when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on experience in support roles, working directly with enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of proven experience in troubleshooting methodologies and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in OS systems, including, Windows, Mac and Linux.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with IT tasks like installing virtual machines and configuring IT environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working with Log systems like Coralogix, and Sentry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advantage - Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062799009,"name":"Support","child_ids":[],"parent_id":4062775009}],"offices":[{"id":4069170009,"name":"Israel","location":null,"child_ids":[4069171009,4069172009],"parent_id":4069163009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4408367009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4412459009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4238784009,"location":{"name":"Dallas"},"metadata":null,"id":4412459009,"updated_at":"2026-11-11T15:04:38-05:00","requisition_id":"41","title":"Product Support Engineer (Spanish Speaking)","company_name":"Island","first_published":"2026-10-09T14:08:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026amp;nbsp;Product Support Engineer you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of\u0026amp;nbsp;The Enterprise Browser\u0026amp;nbsp;throughout the entire customer journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will have the opportunity to work with a small, but highly skilled and talented team. You will have the freedom to self-promote and take on additional responsibilities as you see fit. This is a great opportunity for someone who is looking to make a big impact in a dynamic and fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for engineers whose customer obsession is in their DNA and who possess a strong eagerness to learn, evolve and become experts in our cutting-edge technologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position can be remotely based in the US but candidates must be fluent in Spanish.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is remote. We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide exceptional technical support to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a deep understanding of our products and its integration with clients\u0026#39; systems to offer effective solutions and guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams, including development and QA, to escalate and resolve critical customer issues promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document customer interactions, technical solutions, and best practices to create an organized knowledge base for both internal and external use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to product improvement by providing valuable feedback and insights gained from customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work independently with a self-sufficient and proactive approach while adhering to established SLAs and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work off-hours when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on experience in support roles, working directly with enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of proven experience in troubleshooting methodologies and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in OS systems, including, Windows, Mac and Linux.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with IT tasks like installing virtual machines and configuring IT environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working with Log systems like Coralogix, and Sentry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advantage - Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Spanish\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062799009,"name":"Support","child_ids":[],"parent_id":4062775009}],"offices":[{"id":4069157009,"name":"North America","location":null,"child_ids":[4069159009,4069161009,4069162009,4069160009,4069158009,4089755009,4089756009,4089753009,4089754009],"parent_id":4069156009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4412459009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4477386009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4291321009,"location":{"name":"Dallas"},"metadata":null,"id":4477386009,"updated_at":"2026-11-11T14:36:23-05:00","requisition_id":"152","title":"Product Support Engineer (West Coast/Pacific time zone)","company_name":"Island","first_published":"2026-11-03T10:07:15-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island\u0026lt;/strong\u0026gt; is the ideal environment for enterprise work, where security is everywhere without ever getting in the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace- so organizations get universal visibility and control, and users get a fast, fluid, beautifully simple experience. It\u0026#39;s not just a better way to secure work. It\u0026#39;s a better way to work. Backed by investors like Coatue Management, Insight Partners, and Sequoia Capital, and trusted by some of the largest, most respected enterprises on the planet, Island is redefining what the modern workplace can be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come join us in building something that\u0026#39;s already changing how the world works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026amp;nbsp;\u0026lt;strong\u0026gt;Product Support Engineer\u0026lt;/strong\u0026gt; you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of The Enterprise Browser throughout the entire customer journey.\u0026amp;nbsp; This role is remote and can be based anywhere in the US.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for engineers whose customer obsession is in their DNA and who possess a strong eagerness to learn, evolve and become experts in our cutting-edge technologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide exceptional technical support to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a deep understanding of our products and its integration with clients\u0026#39; systems to offer effective solutions and guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams, including development and QA, to escalate and resolve critical customer issues promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document customer interactions, technical solutions, and best practices to create an organized knowledge base for both internal and external use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to product improvement by providing valuable feedback and insights gained from customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work independently with a self-sufficient and proactive approach while adhering to established SLAs and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work off-hours when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on experience in support roles, working directly with enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of proven experience in troubleshooting methodologies and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in OS systems, including, Windows, Mac and Linux.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with IT tasks like installing virtual machines and configuring IT environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working with Log systems like Coralogix, and Sentry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advantage - Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062799009,"name":"Support","child_ids":[],"parent_id":4062775009}],"offices":[{"id":4069157009,"name":"North America","location":null,"child_ids":[4069159009,4069161009,4069162009,4069160009,4069158009,4089755009,4089756009,4089753009,4089754009],"parent_id":4069156009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4477386009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4412462009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4238786009,"location":{"name":"Dallas"},"metadata":null,"id":4412462009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"42","title":"RevOps Analyst","company_name":"Island","first_published":"2026-10-05T12:20:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll serve as a trusted partner to Sales and GTM leadership, helping Island scale its revenue engine through process optimization, analytics, and strategic insights. You’ll own critical forecasting and reporting rhythms, bring clarity to performance metrics, and ensure that data-driven decisions power every stage of our growth.\u0026amp;nbsp;If you thrive in fast-paced environments, love solving complex operational challenges, and are energized by helping teams win — this is your opportunity to make a lasting impact at one of the most innovative companies in cybersecurity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic Partnership \u0026amp;amp; Process Optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Sales, Sales Engineering, Channel, and Customer Success leadership to identify and implement operational improvements that enhance productivity and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive delivery and adoption of new GTM processes, tools, and methodologies in partnership with leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the operational infrastructure that supports pipeline visibility, forecasting, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecasting \u0026amp;amp; Analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the bi-weekly forecasting cadence, analyzing week-over-week changes and driving improved forecast accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and mature executive-level KPIs and dashboards across GTM functions, ensuring data accuracy and clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver actionable insights to leadership and the Board that translate complex data into strategic decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Revenue Planning \u0026amp;amp; Territory Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM leaders on annual territory planning, quota setting, and capacity modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support leadership in the design and rollout of compensation structures and letters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain data integrity across closed bookings, invoicing, and pipeline management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales \u0026amp;amp; Customer Success Performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct comprehensive analyses of GTM performance, including pipeline health, forecast accuracy, retention, and productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide actionable insights and trend analyses to guide GTM strategy and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Customer Success leadership to develop renewal and expansion strategies that drive customer lifetime value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;~5 years of experience in Revenue Operations, Sales Operations, or GTM Operations in a high-growth SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Operations, Technology, AI, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and data visualization skills with the ability to translate insights into actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Salesforce, CPQ, forecasting, reporting, and data visualization tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of partnering cross-functionally and influencing at all levels of leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail, strong organizational skills, and high energy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in high-growth or scaling companies is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deal Desk experience or knowledge of deal structure, pricing, and approval workflows is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062790009,"name":"Sales Ops","child_ids":[],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4412462009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4456267009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4269721009,"location":{"name":"Dallas"},"metadata":null,"id":4456267009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"131","title":"Sales Enablement Readiness Manager ","company_name":"Island","first_published":"2026-10-19T16:29:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is growing at a 100% year-over-year pace. To support our sales organization as we scale, we\u0026#39;re adding a Sales Execution Programs Specialist to our Revenue Enablement team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll be a trusted partner to Sales and GTM leadership, ensuring our sellers have the knowledge, skills, and resources necessary to ramp faster, engage customers with confidence, drive adoption, and hit revenue targets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in fast-paced, collaborative environments, love solving complex operational challenges, and get energized by helping teams win, this is your chance to make a lasting impact at one of the most innovative companies in cybersecurity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll drive field excellence and revenue velocity across our global sales teams by:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developing, implementing, and managing scalable comprehensive enablement programs aimed at optimizing the performance and success of our GTM teams (i.e. onboarding, ongoing development, sales play programs)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading the onboarding process for new hires across GTM teams, ensuring a quick ramp period with clear results\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing and delivering engaging and effective training programs, workshops, and sessions utilizing a variety of formats, including in-person, virtual, and on-demand\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborating with GTM leaders, Product, Marketing, and PMM to create and curate high-quality training materials, sales assets, playbooks, and resources tailored to various roles and stages of the buyer engagement process\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Championing value selling and MEDDPICC-based methodology in day-to-day selling activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifying where AI can boost productivity for our sellers, building tools, prompts, and automations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Championing AI tools and workflow adoption across the field to cut manual work and free up selling time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implementing initiatives to foster a culture of continuous learning and skill development, including certifications, skill assessments, and knowledge sharing sessions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing, coordinating, producing, and hosting our annual Revenue Kick-Off and monthly new hire bootcamps\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Your goal: \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;increase the productive capacity of our global sales teams.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years in SaaS Sales or Sales Enablement with sales or sales support experience preferredValue selling \u0026amp;amp; MEDDPICC experience:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in value-based selling and hands-on experience applying MEDDPICC methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Modern tech fluency: Familiar with sales productivity tools, and LMS/CMS platforms, and curious about using generative AI (i.e. Claude) to boost productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seller\u0026#39;s mindset: You understand how reps think, work, and learn, and you build tools they actually use, not shelfware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized and reliable: Strong project coordination, with the ability to run multiple cohorts, sessions, and projects at once and deliver on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging facilitator: Comfortable leading cohort sessions and group discussions, and giving constructive, encouraging feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator: Able to turn complex ideas into concise messages that show business value and resonate with sales professionals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical problem-solver: Innovative, with strong problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable and self-directed: Comfortable with shifting priorities, ambiguity, and rapid change, and able to execute with little supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative partner: Open, friendly, and empathetic. You build relationships easily across Product, Marketing, and Sales.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062790009,"name":"Sales Ops","child_ids":[],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4456267009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4414861009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4240133009,"location":{"name":"Dallas"},"metadata":null,"id":4414861009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"46","title":"Sales Engineer - US Mid Market","company_name":"Island","first_published":"2026-10-08T10:22:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Sales Engineer, you will play a critical role in driving sales growth by providing technical expertise and support to our sales team and clients. You will be responsible for understanding customer requirements, designing tailored solutions, and demonstrating the value of our products and services. This position requires a blend of technical knowledge, sales acumen, and excellent communication skills.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the sales team to identify and qualify potential clients and opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct thorough needs assessments to understand client requirements and challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present customized product demonstrations and technical presentations to prospective clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical expertise and support throughout the sales process, including proposal development and contract negotiations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the product development and engineering teams to ensure solutions meet client needs and expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the preparation of technical proposals and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on industry trends, competitive landscape, and emerging technologies to effectively position our offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with clients, acting as a trusted advisor and point of contact for technical inquiries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in trade shows, conferences, and other industry events to promote our solutions and expand our network.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Cybersecurity, Computer Science, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of experience in a sales engineering or technical sales role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical background with the ability to understand and articulate complex solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, presentation, and interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work collaboratively in a team environment and manage multiple projects simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated with a strong drive to achieve sales targets and deliver exceptional customer service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in [specific industry or technology relevant to your company] is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed to meet with clients and attend industry events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Endpoint Security: Endpoint Antivirus \u0026amp;amp; Firewall,\u0026amp;nbsp;Endpoint Adaptive Threat Protection, Mobile Device Management \u0026amp;amp; Security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network Security: Email \u0026amp;amp; Web Protection, Intrusion Prevention System / Intrusion Detection System(IPS/IDS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Protection: Data Loss Prevention for Endpoint (DLPe), Network Data Loss Prevention (NDLP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Security: CASB – Cloud Access Security Broker \u0026amp;amp; Proxy management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SecOps \u0026amp;amp; Analytics: Endpoint Detection \u0026amp;amp; Response (EDR), Extended Detection \u0026amp;amp; Response (XDR), Network Detection \u0026amp;amp; Response (NDR), Sandbox Technology, Threat Intelligence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% covered medical, dental, and vision benefits for employees starting on day 1, with 85% covered for dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discretionary Time Off (DTO)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with 4% company match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid parental leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily catered lunch in our Coppell HQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24/7 access to Cypress Waters gym facilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062784009,"name":"Sales Engineering","child_ids":[4062785009,4062786009,4062787009,4062788009,4062789009],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4414861009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4435730009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4254603009,"location":{"name":"Dallas"},"metadata":null,"id":4435730009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"115","title":"Security Operations Engineer","company_name":"Island","first_published":"2026-10-07T13:03:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Security Operations Engineer who will own the day-to-day operation and continuous improvement of our vulnerability and compliance scanning program. This person will play a critical role in strengthening Island’s security posture across both commercial and FedRAMP environments, ensuring we meet the rigorous standards required by government and enterprise customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive scanning operations across the stack, partner closely with compliance and engineering teams, and help scale our security tooling and processes as we grow. This is a strong entry point into a fast-moving product security team, with clear opportunities for expanded ownership and impact over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is hybrid four days per week in-office at our Coppell, TX headquarters. We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate and maintain vulnerability scanning tools across web applications (Burp Suite), infrastructure/network (Nessus), and container/runtime environments (Sysdig), with exposure to Wiz as a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run scans on a regular cadence and on-demand for releases, audits, and special initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support FedRAMP continuous monitoring (ConMon) activities across US GovCloud environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with evidence collection and compliance tracking, including familiarity with NIST 800-53 controls and tools like eMASS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage scan results, identify and filter false positives, prioritize findings by risk, and open/track remediation tickets in Jira\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering teams to ensure SLA adherence and timely remediation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce reports and compliance artifacts for internal stakeholders and external auditors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and maintain the compliance evidence repository\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve scanning workflows through automation, scheduling, alerting, and result normalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the SecOps Lead and broader product security team, contributing to sprint planning and cross-functional initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Might Be a Fit If\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3 years of experience in security operations, IT security, or a related field (or equivalent hands-on experience through internships, labs, or personal projects)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with vulnerability scanning tools such as Burp Suite, Nessus, Tenable, or similar (experience with at least one required)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of AWS cloud infrastructure and containerized environments (Kubernetes, Docker, Chainguard)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to structured compliance environments; familiarity with FedRAMP, NIST 800-53, or similar frameworks is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with the ability to manage multiple open findings and parallel workstreams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious, self-driven mindset with a desire to expand beyond a defined lane over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting or automation skills (Python, Bash) are a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and effective communication skills across Slack, Zoom, and email in a distributed team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;US citizenship and ability to work within FedRAMP-regulated environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work onsite in Dallas, TX\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid Life and AD\u0026amp;amp;D Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid STD and LTD Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Time Off \u0026amp;amp; 9 Company Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062798009,"name":"R\u0026D","child_ids":[],"parent_id":4062775009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4435730009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4453509009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4268098009,"location":{"name":"Dallas"},"metadata":null,"id":4453509009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"123","title":"Strategic Partner Marketing Intern","company_name":"Island","first_published":"2026-10-26T10:46:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;mb-5 last:mb-0\u0026quot;\u0026gt;Island\u0026#39;s Marketing team tells the story of how we\u0026#39;re changing the way the world works. We bring the Island brand to life through campaigns, content, events, and digital programs that reach enterprise leaders and the millions of people who use our product. Our team is fast-moving, creative, and collaborative, and we work closely with Sales, Product, and Customer Success to build awareness and drive pipeline. As an intern, you\u0026#39;ll get hands-on experience on real projects with real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a curious, driven Marketing Intern to support our marketing team. You\u0026#39;ll help plan and execute B2B marketing programs across content, events, social media, growth campaigns, and partner marketing that grow awareness, generate pipeline, and strengthen our brand. This role offers a close look at how marketing, sales, and other teams work together to drive growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; This position is full-time five days per week in-office at our Coppell, TX headquarters (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU’LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_1792078827.672439\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-feat=\u0026quot;message\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1792078827.672439\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot; data-msg-ts=\u0026quot;1792078827.672439\u0026quot; data-msg-channel-id=\u0026quot;D0C9364PEG4\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot; data-block-id=\u0026quot;ldQMM\u0026quot; data-block-type=\u0026quot;rich_text\u0026quot; data-message-channel=\u0026quot;D0C9364PEG4\u0026quot; data-message-ts=\u0026quot;1792078827.672439\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Support the planning and execution of B2B marketing campaigns, including webinars, email campaigns, content, and events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Help write and edit marketing content such as blog posts, solution briefs, one-pagers, presentations, email copy, and social posts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Support social media efforts, including drafting posts, maintaining content calendars, and tracking engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Assist with growth marketing programs, such as email nurtures, landing pages, and digital campaigns, and help test and optimize what works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Support events, trade shows, and sponsorships, from planning through follow-up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Help with marketing project management, including maintaining calendars, program trackers, and shared resources, and coordinating timelines, approvals, and deliverables across internal teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Track campaign performance, including leads, engagement, and pipeline influence, and help prepare reports and recaps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Research competitors, partners, and market trends to identify new campaign and co-marketing opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Support joint marketing programs with strategic partners, including co-branded content, webinars, and events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Help create and organize partner marketing and enablement materials so partner sales teams can easily understand and promote our offerings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_bottomSpacer\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;bottomSpacer\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;YOU MIGHT BE A FIT IF\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Currently pursuing a bachelor\u0026#39;s degree in Marketing, Business, Communications, or a related field. Current Graduates a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with comfort working with internal teams and external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organization and follow-through, with the ability to manage multiple projects and deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical mindset and comfort working with data in spreadsheets; familiarity with tools like Salesforce and Google Workspace is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in B2B marketing, the technology industry, or partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, professional attitude and eagerness to learn.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BONUS POINTS IF\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in B2B or enterprise tech marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using or evaluating enterprise browsers, SaaS security tools, or IT productivity platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design tools like Figma — you don’t need to design, but knowing the environment helps\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits and Per\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;ks\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building and running real marketing programs across campaigns, content, events, and social.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to B2B go-to-market strategy, including growth marketing, brand, and partner marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship from experienced marketing, partner, and sales professionals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio-ready projects and a strong professional reference.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office wellness instructor and daily lunches (for office-based roles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Environment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;E-Verify\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island Technology participates in E-Verify.\u0026lt;em\u0026gt;For additional information please review the \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GQZ9PpcVHB5uoPd-RU3LeeIWrH69M60v/view?usp=sharing\u0026quot;\u0026gt;\u0026lt;em\u0026gt;E-Verify Participation \u0026amp;amp; Right to Work Poster\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; from the Department of Homeland Security\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General Disclosure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062778009,"name":"Marketing","child_ids":[],"parent_id":4062773009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4453509009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4421006009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4244076009,"location":{"name":"APAC - Remote"},"metadata":null,"id":4421006009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"68","title":"Technical Account Manager - India ","company_name":"Island","first_published":"2026-10-12T11:05:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is the ideal environment for enterprise work, where security is everywhere without ever getting in the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace—so organizations get universal visibility and control, and users get a fast, fluid, beautifully simple experience. It\u0026#39;s not just a better way to secure work. It\u0026#39;s a better way to work. Backed by investors like Coatue Management, Insight Partners, Sequoia Capital and Cyberstarts, and trusted by some of the largest, most respected enterprises on the planet, Island is redefining what the modern workplace can be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come join us in building something that\u0026#39;s already changing how the world works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Island, we’re not just solving technical problems — we’re helping customers fully realize the power of our browser. That’s where you come in. We’re looking for a passionate, detail-oriented, and relationship-driven\u0026amp;nbsp;\u0026lt;strong\u0026gt;Technical Account Manager (TAM)\u0026lt;/strong\u0026gt;\u0026amp;nbsp;in India to be a key strategic partner for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is all about building trusted relationships, delivering expert guidance, and ensuring our customers are getting maximum value from Island. If you thrive at the intersection of technology and people — and love translating complex features into real-world value — we want to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the Trusted Advisor -\u0026amp;nbsp;\u0026lt;/strong\u0026gt;You’ll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey — from onboarding to operational maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support \u0026amp;amp; Troubleshooting -\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Proactively manage and assist with support cases, feature requests, and escalations. You’ll open, monitor, and drive resolution, keeping customers in the loop every step of the way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Training -\u0026lt;/strong\u0026gt;Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Configuration \u0026amp;amp; Optimization -\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feature \u0026amp;amp; Release Guidance -\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Keep your customers informed of upcoming releases and new capabilities — and show them exactly how new features can benefit their teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate Across Teams -\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in a technical account management, solutions engineering, or post-sales technical role in software or cybersecurity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical foundation and experience supporting enterprise IT products, ideally SaaS or security platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling customer escalations, support tickets, and technical project management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills — able to clearly articulate complex ideas to technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with tools like Salesforce, Jira, Confluence, and remote collaboration platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in a technical discipline or equivalent experience preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*This role will be remotely based in India\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062788009,"name":"Technical Account Management","child_ids":[],"parent_id":4062784009}],"offices":[{"id":4069169009,"name":"APAC - Remote","location":null,"child_ids":[],"parent_id":4069166009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4421006009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4421019009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4244082009,"location":{"name":"Dallas"},"metadata":null,"id":4421019009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"69","title":"Technical Account Manager - US Federal","company_name":"Island","first_published":"2026-10-12T11:05:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island\u0026lt;/strong\u0026gt; is the ideal environment for federal work, where security is everywhere without ever getting in the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace—so agencies get universal visibility and control, and users get a fast, fluid, beautifully simple experience. It\u0026#39;s not just a better way to secure work. It\u0026#39;s a better way to work. Backed by investors like Coatue Management, Insight Partners, and Sequoia Capital, and trusted by some of the largest, most respected agencies on the planet, Island is redefining what the modern workplace can be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come join us in building something that\u0026#39;s already changing how the world works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Island, we\u0026#39;re not just solving technical problems — we\u0026#39;re helping customers fully realize the power of our browser. That\u0026#39;s where you come in. We\u0026#39;re looking for a passionate, detail-oriented, and relationship-driven Technical Account Manager (TAM) to be a key strategic partner for our federal customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is remote and supports U.S. federal departments and agencies and the systems integrators who serve them. Island is officially \u0026quot;In Process\u0026quot; for both FedRAMP High authorization and a DISA Provisional Authorization at Impact Level 5, and agencies and enterprises intend deployments on both. You will be the technical relationship that carries those programs from first install to operational maturity. If you thrive at the intersection of technology and people — and you know how to make progress inside a government environment — we want to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Be Doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the Trusted Advisor - Serve as the technical point of contact for a portfolio of federal agency customers, guiding them through every stage of their journey — from onboarding to operational maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support \u0026amp;amp; Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. Open, monitor, and drive resolution while working inside each agency\u0026#39;s change control and ticketing process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enablement \u0026amp;amp; Training - Train agency and integrator teams to deploy, manage, and operationalize Island using best practices that hold up under federal scrutiny. Build toward train-the-trainer, so government staff can run the platform without Island in the loop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configuration \u0026amp;amp; Optimization - Tailor configuration guidance to environments most commercial customers never see: PIV and CAC authentication, federal ICAM, government furnished equipment and BYOD, bandwidth-constrained networks, and FedRAMP or Impact Level 5 tenancy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accreditation \u0026amp;amp; Compliance Support - Supply the configuration evidence, control narratives, and artifacts that Information System Security Officers and Authorizing Officials ask for during authorization and continuous monitoring. You will not own the ATO, but you will be the person who helps make the technical case legible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feature \u0026amp;amp; Release Guidance - Keep your customers informed of upcoming releases and new capabilities, and connect them to the agency\u0026#39;s own priorities and Zero Trust, executive order (EO), and other federal milestones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate Across Teams - Partner with Product, Engineering, Support, Customer Success, and Island\u0026#39;s federal channel and integrator partners to deliver one coherent customer experience, and feed what you learn back into the roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in a technical account management, solutions engineering, or post-sales technical role in software or cybersecurity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting U.S. federal departments and agencies, either from inside government or from a company that sells to it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical foundation and experience supporting enterprise IT products, ideally SaaS or security platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling customer escalations, support tickets, and technical project management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills — able to clearly articulate complex ideas to technical and non-technical audiences, including contracting and security staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with tools like Salesforce, Jira, Confluence, and remote collaboration platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel to agency sites, a maximum of 25 percent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in a technical discipline or equivalent experience preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Eligibility Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must be a U.S. citizen.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be eligible to pass a federal background investigation, either an SF-85 for a Public Trust position or an SF-86 for a National Security position, depending on the customer environment. Island will sponsor the investigation where a customer requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be based at Island\u0026#39;s headquarters in Coppell, Texas.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An active or recently active federal security clearance or public trust determination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with FedRAMP, the DoD Cloud Computing Security Requirements Guide and its impact levels, NIST SP 800-53, the Risk Management Framework, and the DoD Zero Trust Capabilities and Activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with federal ICAM, PIV and CAC, SAML, and SCIM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering through Carahsoft, cloud marketplaces, or large systems integrators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with virtual desktop reduction, privileged access management, or third-party and contractor access programs in a government program.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062788009,"name":"Technical Account Management","child_ids":[],"parent_id":4062784009}],"offices":[{"id":4069158009,"name":"US - Remote","location":null,"child_ids":[4089753009,4089754009],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4421019009/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/island/jobs/4414935009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4240167009,"location":{"name":"Dallas, TX"},"metadata":null,"id":4414935009,"updated_at":"2026-11-10T16:00:17-05:00","requisition_id":"51","title":"Technical Support Team Lead","company_name":"Island","first_published":"2026-10-28T15:18:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island \u0026lt;/strong\u0026gt;is shaping the future of work - creating an enterprise workspace for both knowledge workers and agents - where access, security, and AI-powered productivity are built in. Our enterprise agentic control plane boosts productivity across devices, browsers, applications, networks, and data while protecting sensitive information, simplifying access, and helping enterprises scale AI safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Behind all of that is a team of people who care deeply about their craft and want to do the biggest and best work of their careers. At Island, character and drive matter more than your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, Cyberstarts, and other world-class investors, Island is used by millions of people at some of the planet’s largest enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come build with us. Together, we’re changing how the world works.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island\u0026amp;nbsp;\u0026lt;/strong\u0026gt;is the ideal environment for enterprise work — security is everywhere without ever getting in the way. Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace, giving organizations universal visibility and control while delivering a fast, fluid, beautifully simple experience to users. It\u0026#39;s not just a better way to secure work. It\u0026#39;s a better way to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Backed by Coatue Management, Insight Partners, Sequoia Capital, and others, and trusted by some of the largest enterprises on the planet, Island is redefining what the modern workplace can be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recent Awards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #1 in LinkedIn\u0026#39;s Top Startups of 2025\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - #6 in the 2025 Dallas 100™ Entrepreneur Awards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2025 - Forbes Cloud 100\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an experienced, hands-on Technical Support Team Lead to spearhead and grow our Dallas HQ footprint. In this role, you will lead a local team of 7+ Technical Support Engineers on-site, anchoring our physical hub while maintaining an elite technical bar and delivering an exceptional customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a true \u0026quot;Player-Coach\u0026quot; role (roughly 60% technical escalation/mentorship, 40% people management). You will combine face-to-face people leadership with deep-dive technical troubleshooting, process improvement, and close cross-functional collaboration with Engineering and Product teams to support our enterprise browser platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;This position is 100% in-office at our Coppell, TX headquarters near Dallas (Monday through Friday). We believe collaboration and culture thrive face-to-face, and we can’t wait to welcome you to the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People \u0026amp;amp; Team Leadership (Dallas HQ Footprint)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and develop a high-performing team of local Technical Support Engineers physically based in our Dallas HQ.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular in-person 1:1 meetings, performance reviews, and milestone career development planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a collaborative, on-site hub culture of accountability, ownership, continuous learning, and customer obsession.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive local hiring, onboarding, and training execution as the Dallas hub continues to scale through 2026.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage physical team scheduling, local workload balancing, and seamless follow-the-sun office escalation coverage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technical Excellence \u0026amp;amp; Escalation\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the final technical escalation point within your local pod for highly complex enterprise security issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide engineers through advanced troubleshooting across Chromium/browser architecture, enterprise networking, APIs, and complex client-side integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive root-cause analysis (RCA) and partner closely with Tel Aviv-based R\u0026amp;amp;D to ensure long-term bug resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enforce and elevate high-quality troubleshooting, log analysis, and documentation standards across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Operational Health\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor and optimize key support KPIs, including SLA compliance, CSAT, First Response Time, and Backlog health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify process bottlenecks and introduce automation or workflows to streamline support delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own local incident management and high-touch customer communication during critical enterprise outages or security events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in a deep technical support or engineering role supporting Enterprise B2B SaaS, Cybersecurity, or Infrastructure products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–3 years of experience as a Team Lead or Manager directly leading technical teams (ideally in an in-office or hybrid hub environment).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must love staying technical—willingness to roll up your sleeves, reproduce bugs, analyze network logs, and jump on live calls with enterprise CISOs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting DNA across: Identity \u0026amp;amp; Auth (SAML, OIDC), Enterprise Networking (Proxies, Firewalls, DNS), and Operating System internals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills with the ability to translate complex technical issues into clear updates for both customers and internal executives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep domain experience in Cybersecurity/SASE, Zero Trust Architecture, DLP (Data Loss Prevention), or Virtual Desktops (VDI/DaaS replacement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working familiarity with Chromium-based environments or endpoint management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience utilizing support analytics and leveraging automation/AI tools to optimize queue workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% covered medical, dental, and vision benefits for employees starting on day 1, with 85% covered for dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discretionary Time Off (DTO)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with 4% company match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid parental leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily catered lunch in our Coppell HQ\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24/7 access to Cypress Waters gym facilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Island is an Equal Opportunity Employer.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can find information on how we process and protect your personal data in our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1w7et1Hz89RgZUbiGsWjsw7XUxS428Xvd/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Candidate and Employee Privacy Notice\u0026lt;/a\u0026gt;.\u0026amp;nbsp;For any privacy-related questions, contact us at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;mailto:privacy@island.io\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;privacy@island.io\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062799009,"name":"Support","child_ids":[],"parent_id":4062775009}],"offices":[{"id":4069160009,"name":"US - Dallas","location":"Dallas, Texas, United States","child_ids":[],"parent_id":4069157009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app9.greenhouse.io/ai_opt_out_request/job_post/4414935009/ai_opt_out"}],"meta":{"total":21}}