{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7739920003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5768323003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"153370.0","min_value":"129500.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"153370.0","min_value":"129500.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7739920003,"updated_at":"2026-09-09T12:39:40-04:00","requisition_id":"1703","title":"Account Manager, Commerce \u0026 Loyalty (NoCal)","company_name":"ID.me","first_published":"2026-06-11T12:50:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Account Manager, Commerce \u0026amp;amp; Loyalty\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt; ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt; The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the \u0026quot;CEO\u0026quot; of your assigned book of business within the Commerce \u0026amp;amp; Loyalty segment (e.g., Military, Veterans, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Ownership \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Attainment:\u0026lt;/strong\u0026gt; Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Land \u0026amp;amp; Expand Strategy:\u0026lt;/strong\u0026gt; Identify \u0026quot;white space\u0026quot; within current customers to expand Community Verification products, and drive growth via UX changes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upsell Execution:\u0026lt;/strong\u0026gt; Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal \u0026amp;amp; Retention Excellence\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Management:\u0026lt;/strong\u0026gt; Proactively manage the renewal process starting 180 days out, ensuring zero \u0026quot;dark\u0026quot; periods or budget lapses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Churn Mitigation:\u0026lt;/strong\u0026gt; Identify \u0026quot;at-risk\u0026quot; accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract Negotiation:\u0026lt;/strong\u0026gt; Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and \u0026quot;sticky\u0026quot; master service agreements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Account Governance\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Alignment:\u0026lt;/strong\u0026gt; Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Business Reviews (EBRs):\u0026lt;/strong\u0026gt; Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Voice of the Customer:\u0026lt;/strong\u0026gt; Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Commercial Tech Veteran:\u0026lt;/strong\u0026gt; 5+ years of experience in a quota-carrying account management, customer success, or \u0026quot;hunter\u0026quot; sales role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Knowledge:\u0026lt;/strong\u0026gt; Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Performance:\u0026lt;/strong\u0026gt; A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Complexity:\u0026lt;/strong\u0026gt; Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Savvy:\u0026lt;/strong\u0026gt; Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Growth Mindset:\u0026lt;/strong\u0026gt; Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Leadership:\u0026lt;/strong\u0026gt; Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Problem Solving:\u0026lt;/strong\u0026gt; Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Performance Indicators (KPIs)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gross Retention Rate (GRR):\u0026lt;/strong\u0026gt; Ensuring existing contracts renew on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Net Revenue Retention (NRR):\u0026lt;/strong\u0026gt; Growth of the account via upsells and cross-sells.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Velocity:\u0026lt;/strong\u0026gt; Speed at which expansion opportunities move through the commercial procurement funnel.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Core Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Don’t be a jerk.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Always compete.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Ask questions like a 5-year old.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Inspire people with your passion.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Make something better every day.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Treat each customer like your favorite family member.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Own your mistakes so you can learn from them.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Details are everything.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Act like a scientist, not a talking head.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Be truthful (even when it’s hard).\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Reflect ID.me’s values in your actions.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;If the rule prevents the right outcome, then break the rule.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7661613003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5730684003,"location":{"name":"New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"131400.0","min_value":"111000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"147780.0","min_value":"111000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7661613003,"updated_at":"2026-08-19T18:00:49-04:00","requisition_id":"1646","title":"Account Manager, Commerce \u0026 Loyalty (NY/NJ)","company_name":"ID.me","first_published":"2026-03-22T18:50:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Account Manager, Commerce \u0026amp;amp; Loyalty\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt; ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 152 million registered members, and is used by 20 federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt; The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the \u0026quot;CEO\u0026quot; of your assigned book of business within the Commerce \u0026amp;amp; Loyalty segment (e.g., Military, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Ownership \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Attainment:\u0026lt;/strong\u0026gt; Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Land \u0026amp;amp; Expand Strategy:\u0026lt;/strong\u0026gt; Identify \u0026quot;white space\u0026quot; within current customers to expand Community Verification products, and drive growth via UX changes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upsell Execution:\u0026lt;/strong\u0026gt; Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal \u0026amp;amp; Retention Excellence\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Management:\u0026lt;/strong\u0026gt; Proactively manage the renewal process starting 180 days out, ensuring zero \u0026quot;dark\u0026quot; periods or budget lapses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Churn Mitigation:\u0026lt;/strong\u0026gt; Identify \u0026quot;at-risk\u0026quot; accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract Negotiation:\u0026lt;/strong\u0026gt; Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and \u0026quot;sticky\u0026quot; master service agreements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Account Governance\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Alignment:\u0026lt;/strong\u0026gt; Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Business Reviews (EBRs):\u0026lt;/strong\u0026gt; Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Voice of the Customer:\u0026lt;/strong\u0026gt; Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Commercial Tech Veteran:\u0026lt;/strong\u0026gt; 5+ years of experience in a quota-carrying account management, customer success, or \u0026quot;hunter\u0026quot; sales role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Knowledge:\u0026lt;/strong\u0026gt; Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Performance:\u0026lt;/strong\u0026gt; A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Complexity:\u0026lt;/strong\u0026gt; Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Savvy:\u0026lt;/strong\u0026gt; Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Growth Mindset:\u0026lt;/strong\u0026gt; Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Leadership:\u0026lt;/strong\u0026gt; Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Problem Solving:\u0026lt;/strong\u0026gt; Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Performance Indicators (KPIs)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gross Retention Rate (GRR):\u0026lt;/strong\u0026gt; Ensuring existing contracts renew on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Net Revenue Retention (NRR):\u0026lt;/strong\u0026gt; Growth of the account via upsells and cross-sells.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Velocity:\u0026lt;/strong\u0026gt; Speed at which expansion opportunities move through the commercial procurement funnel.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Core Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Don’t be a jerk.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Always compete.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Ask questions like a 5-year old.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Inspire people with your passion.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Make something better every day.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Treat each customer like your favorite family member.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Own your mistakes so you can learn from them.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Details are everything.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Act like a scientist, not a talking head.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Be truthful (even when it’s hard).\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Reflect ID.me’s values in your actions.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;If the rule prevents the right outcome, then break the rule.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 9/15.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-ST2\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7767781003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5779026003,"location":{"name":"United States (U.S.)"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"300000.0","min_value":"233125.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"300000.0","min_value":"233125.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7767781003,"updated_at":"2026-08-19T18:00:49-04:00","requisition_id":"1727","title":"Account Manager, Healthcare","company_name":"ID.me","first_published":"2026-06-22T17:16:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a high-performing Account Manager to own and deepen relationships with our current and active Healthcare customers, including a wide variety of health systems, hospitals, payers, and public healthcare agencies. This role steps into a book of established business and is focused on driving retention, expansion, and long-term customer success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a seasoned relationship manager who excels at navigating complex healthcare enterprises, understanding customer goals, and identifying opportunities to generate additional ROI for our customers. You will work closely with internal stakeholders—including Product, Onboarding, Value Management Office, Partnerships, Legal, and Solutions Consulting—to ensure customers realize the full value of their partnership with ID.me.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role suited for a driven, empathetic, and strategic individual who thrives in a collaborative environment and is excited to help shape the future of healthcare identity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred locations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York City, DC Metro Area, Nashville, or Austin (with travel to customer meetings and events)\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a portfolio of active Healthcare accounts—serving as the primary point of contact and strategic advisor for health systems, hospitals, payers, and public healthcare agencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive retention and growth by developing and executing account plans that identify ways to deepen value creation for our customers and support their end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong executive-level relationships with CIOs, CTOs, CISOs, CMIOs, digital transformation leaders, and IT stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead business reviews (QBRs/EBRs) that connect ID.me’s solutions to customer goals, demonstrate measurable value, and surface new use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Sales, Product, Onboarding, Value Management Office, Legal, and Solutions Consulting to ensure seamless onboarding, go-live execution, and ongoing value realization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Channels and Alliances team to leverage strategic partnerships that enhance customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, qualify, drive, and close growth opportunities (upsells, cross-sells, and add-on use cases) within the existing customer base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the voice of the customer internally—capturing market feedback, surfacing product gaps, and contributing strategic insights to ID.me’s broader healthcare roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor account health, flag risks early, and proactively drive renewal and retention strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Ideal Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–10 years of experience in account management, customer success, or enterprise sales within healthcare technology or SaaS organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success managing and growing complex, multi-stakeholder enterprise accounts within health systems, hospitals, or payers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of driving retention, expansion, and renewal in a quota-carrying account management role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building executive-level relationships with IT and clinical leadership (CIO, CTO, CISO, CMIO, VP IT, Digital Transformation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of healthcare IT environments, including EMR ecosystems (e.g. Epic, Oracle, eCW, Meditech), patient portals, digital front doors, and interoperability initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with federal and state healthcare programs and regulatory frameworks impacting identity, privacy, and access\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI tools to drive account management activities efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or selling identity and access management (IAM), cybersecurity, authentication, or fraud prevention solutions is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate regulated markets and complex procurement and renewal processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in high-growth or venture-backed technology companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial mindset with strong ownership, initiative, and resilience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills with the ability to engage and influence executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$233,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$300,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$310,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023449003,"name":"Public Sector Sales","child_ids":[],"parent_id":4023443003}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7777668003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5783085003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"142000.0","min_value":"103000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"142000.0","min_value":"103000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"IT","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"IT","value_type":"single_select"}],"id":7777668003,"updated_at":"2026-08-26T16:01:34-04:00","requisition_id":"1748","title":"AI Enablement Engineer, IT","company_name":"ID.me","first_published":"2026-06-24T21:49:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an AI Enablement Engineer to join our new Corporate AI Enablement \u0026amp;amp; Efficiency team — the group responsible for turning AI from a buzzword into everyday leverage for the entire company. You will design and build the automations, integrations, and AI agents that connect our applications, eliminate manual work, and help every team do more with the tools they already have. Your work will directly shape how a 1,000-person organization adopts AI: safely, measurably, and at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will wire up production workflows, connect systems through APIs, and stand up MCP servers, AI skills, and agents that give teams reliable, governed access to large language models. Other days you will be out in the business, spotting the manual, repetitive work worth automating and shipping solutions that stick. Throughout, you will build like an engineer: real error handling, observability, evaluations, and guardrails — and you will keep Security and Data close so everything you ship stays compliant.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work at the frontier of applied AI: agents, MCP, retrieval, and orchestration with the autonomy to build real things that of colleagues. If you love turning messy manual processes into elegant solutions and want to help define how a company puts AI to work, this is an exciting opportunity to make a meaningful impact.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain end-to-end automations and integrations, connecting the company\u0026#39;s applications, data, and AI services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate systems through APIs and webhooks — handling authentication, rate limits, retries, and idempotency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered capabilities using large language models: structured outputs, retrieval-augmented generation (RAG), and tool / function-calling that automate real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain MCP servers and reusable AI skills and agents that give teams safe, governed access to internal systems and data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument everything you build with logging, monitoring, evaluations, and guardrails, and resolve failures before users feel them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with teams across the company to identify high-value automation and AI use cases, then scope, prioritize, and deliver them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Security and Data teams to ensure responsible, compliant handling of data, secrets, and AI usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to build-vs-buy evaluations and help reduce software and license waste by consolidating or replacing tools with automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, templates, and enablement materials so your work scales beyond you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical patterns, standards, and architecture for the team\u0026#39;s automation and agent platform, and mentor other engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the architecture of the AI and automation estate and lead the team\u0026#39;s most complex, cross-functional initiatives. (Applies if the role is filled at the Lead level.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned to meet team and organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Skills / Abilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years building integrations, automations, or software in a professional environment including production work with LLMs or AI agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with workflow-automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API fluency (REST / JSON, OAuth, webhooks) and the ability to read and write code in Python, Go, JavaScript / TypeScript or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience building with large language models: prompting, structured outputs, and at least one of RAG, tool / function-calling, or agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A production mindset - error handling, logging and observability, testing or evaluations, and secure handling of secrets and sensitive data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work directly with non-technical colleagues: understanding a business process and translating it into a reliable, well-documented automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy, security, and responsible-AI considerations, and a habit of partnering with Security and Data teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Ideal Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or deploying MCP servers, AI agents, or custom AI skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the modern AI stack: orchestration frameworks, vector databases, and evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio of shipped automations or agents that shows production quality, not just prototypes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating common business systems and their APIs (HRIS, ITSM, CRM, finance, and collaboration suites).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to enterprise AI tools (AI copilots, chat assistants) and helping teams adopt them effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of reducing software or license spend through automation or tool consolidation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting standards, mentoring engineers, or owning build-vs-buy and platform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication and documentation skills, and a bias toward making your work reusable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$103,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$142,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023448003,"name":"IT","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7777644003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5783072003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"142000.0","min_value":"103000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"142000.0","min_value":"103000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"IT","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"IT","value_type":"single_select"}],"id":7777644003,"updated_at":"2026-08-26T16:04:35-04:00","requisition_id":"1745","title":"AI Enablement Engineer, IT","company_name":"ID.me","first_published":"2026-06-24T21:49:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an AI Enablement Engineer to join our new Corporate AI Enablement \u0026amp;amp; Efficiency team — the group responsible for turning AI from a buzzword into everyday leverage for the entire company. You will design and build the automations, integrations, and AI agents that connect our applications, eliminate manual work, and help every team do more with the tools they already have. Your work will directly shape how a 1,000-person organization adopts AI: safely, measurably, and at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will wire up production workflows, connect systems through APIs, and stand up MCP servers, AI skills, and agents that give teams reliable, governed access to large language models. Other days you will be out in the business, spotting the manual, repetitive work worth automating and shipping solutions that stick. Throughout, you will build like an engineer: real error handling, observability, evaluations, and guardrails — and you will keep Security and Data close so everything you ship stays compliant.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work at the frontier of applied AI: agents, MCP, retrieval, and orchestration with the autonomy to build real things that of colleagues. If you love turning messy manual processes into elegant solutions and want to help define how a company puts AI to work, this is an exciting opportunity to make a meaningful impact.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain end-to-end automations and integrations, connecting the company\u0026#39;s applications, data, and AI services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate systems through APIs and webhooks — handling authentication, rate limits, retries, and idempotency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered capabilities using large language models: structured outputs, retrieval-augmented generation (RAG), and tool / function-calling that automate real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain MCP servers and reusable AI skills and agents that give teams safe, governed access to internal systems and data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument everything you build with logging, monitoring, evaluations, and guardrails, and resolve failures before users feel them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with teams across the company to identify high-value automation and AI use cases, then scope, prioritize, and deliver them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Security and Data teams to ensure responsible, compliant handling of data, secrets, and AI usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to build-vs-buy evaluations and help reduce software and license waste by consolidating or replacing tools with automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, templates, and enablement materials so your work scales beyond you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical patterns, standards, and architecture for the team\u0026#39;s automation and agent platform, and mentor other engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the architecture of the AI and automation estate and lead the team\u0026#39;s most complex, cross-functional initiatives. (Applies if the role is filled at the Lead level.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned to meet team and organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Skills / Abilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years building integrations, automations, or software in a professional environment including production work with LLMs or AI agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with workflow-automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API fluency (REST / JSON, OAuth, webhooks) and the ability to read and write code in Python, Go, JavaScript / TypeScript or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience building with large language models: prompting, structured outputs, and at least one of RAG, tool / function-calling, or agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A production mindset - error handling, logging and observability, testing or evaluations, and secure handling of secrets and sensitive data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work directly with non-technical colleagues: understanding a business process and translating it into a reliable, well-documented automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy, security, and responsible-AI considerations, and a habit of partnering with Security and Data teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Ideal Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or deploying MCP servers, AI agents, or custom AI skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the modern AI stack: orchestration frameworks, vector databases, and evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio of shipped automations or agents that shows production quality, not just prototypes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating common business systems and their APIs (HRIS, ITSM, CRM, finance, and collaboration suites).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to enterprise AI tools (AI copilots, chat assistants) and helping teams adopt them effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of reducing software or license spend through automation or tool consolidation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting standards, mentoring engineers, or owning build-vs-buy and platform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication and documentation skills, and a bias toward making your work reusable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$103,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$142,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023448003,"name":"IT","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7777672003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5783086003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"142000.0","min_value":"103000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"142000.0","min_value":"50000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7777672003,"updated_at":"2026-08-26T15:59:50-04:00","requisition_id":"1749","title":"AI Enablement Engineer, IT ","company_name":"ID.me","first_published":"2026-06-24T21:49:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an AI Enablement Engineer to join our new Corporate AI Enablement \u0026amp;amp; Efficiency team — the group responsible for turning AI from a buzzword into everyday leverage for the entire company. You will design and build the automations, integrations, and AI agents that connect our applications, eliminate manual work, and help every team do more with the tools they already have. Your work will directly shape how a 1,000-person organization adopts AI: safely, measurably, and at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will wire up production workflows, connect systems through APIs, and stand up MCP servers, AI skills, and agents that give teams reliable, governed access to large language models. Other days you will be out in the business, spotting the manual, repetitive work worth automating and shipping solutions that stick. Throughout, you will build like an engineer: real error handling, observability, evaluations, and guardrails — and you will keep Security and Data close so everything you ship stays compliant.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work at the frontier of applied AI: agents, MCP, retrieval, and orchestration with the autonomy to build real things that of colleagues. If you love turning messy manual processes into elegant solutions and want to help define how a company puts AI to work, this is an exciting opportunity to make a meaningful impact.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain end-to-end automations and integrations, connecting the company\u0026#39;s applications, data, and AI services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate systems through APIs and webhooks — handling authentication, rate limits, retries, and idempotency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-powered capabilities using large language models: structured outputs, retrieval-augmented generation (RAG), and tool / function-calling that automate real business processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain MCP servers and reusable AI skills and agents that give teams safe, governed access to internal systems and data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument everything you build with logging, monitoring, evaluations, and guardrails, and resolve failures before users feel them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with teams across the company to identify high-value automation and AI use cases, then scope, prioritize, and deliver them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Security and Data teams to ensure responsible, compliant handling of data, secrets, and AI usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to build-vs-buy evaluations and help reduce software and license waste by consolidating or replacing tools with automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear documentation, templates, and enablement materials so your work scales beyond you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical patterns, standards, and architecture for the team\u0026#39;s automation and agent platform, and mentor other engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the architecture of the AI and automation estate and lead the team\u0026#39;s most complex, cross-functional initiatives. (Applies if the role is filled at the Lead level.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned to meet team and organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Skills / Abilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years building integrations, automations, or software in a professional environment including production work with LLMs or AI agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with workflow-automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API fluency (REST / JSON, OAuth, webhooks) and the ability to read and write code in Python, Go, JavaScript / TypeScript or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience building with large language models: prompting, structured outputs, and at least one of RAG, tool / function-calling, or agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A production mindset - error handling, logging and observability, testing or evaluations, and secure handling of secrets and sensitive data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work directly with non-technical colleagues: understanding a business process and translating it into a reliable, well-documented automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy, security, and responsible-AI considerations, and a habit of partnering with Security and Data teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Ideal Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or deploying MCP servers, AI agents, or custom AI skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the modern AI stack: orchestration frameworks, vector databases, and evaluation tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio of shipped automations or agents that shows production quality, not just prototypes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating common business systems and their APIs (HRIS, ITSM, CRM, finance, and collaboration suites).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to enterprise AI tools (AI copilots, chat assistants) and helping teams adopt them effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of reducing software or license spend through automation or tool consolidation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting standards, mentoring engineers, or owning build-vs-buy and platform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication and documentation skills, and a bias toward making your work reusable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$50,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$142,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,347\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$170,709 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023448003,"name":"IT","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7819841003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5801958003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"218580.0","min_value":"174268.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"218580.0","min_value":"174268.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Legal","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7819841003,"updated_at":"2026-08-19T18:00:49-04:00","requisition_id":"1774","title":"Corporate Counsel, Public Sector","company_name":"ID.me","first_published":"2026-08-05T17:32:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Corporate Counsel, Public Sector\u0026lt;/strong\u0026gt; to join our Legal team in McLean, Virginia. This is a high-visibility role that will serve as a key legal partner supporting ID.me\u0026#39;s federal, state, and local government business — one of the company\u0026#39;s core growth areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with our Public Sector business team advising Sales, Capture, Product, Security, and Executive stakeholders on the full lifecycle of government transactions. The ideal candidate brings 3–8 years of experience with a strong foundation in government contracting, technology licensing, and public sector compliance — and is ready to operate with meaningful autonomy in a fast-paced, mission-driven environment. This role will also support the broader Legal team on an as-needed basis across commercial, compliance, and general corporate matters.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Government Contracting \u0026amp;amp; Transactions\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Draft, review, and negotiate a broad range of public sector agreements including SaaS licenses, MSAs, data processing agreements, teaming agreements, OTAs, professional services agreements, and statements of work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and analyze government solicitations, RFPs, RFIs, RFQs, and proposal materials to assess legal risk and ensure compliance with applicable procurement laws and regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently support federal, state, and local government transactions through the full contracting lifecycle — from proposal and structuring through execution and post-award administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on compliance with FAR, DFARS, agency-specific supplements, flow-down clauses, and government contracting best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support contracting activities involving public sector resellers, systems integrators, and channel partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Legal Counsel \u0026amp;amp; Strategic Advice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide practical, risk-balanced legal guidance to Sales, Government Affairs, Product, Engineering, Security, Finance, and executive teams on government contracting and compliance matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on matters involving data rights, software licensing, cybersecurity obligations, privacy requirements, government ethics, and organizational conflicts of interest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor developments in government procurement law, cybersecurity regulation, AI governance, and public sector technology policy; proactively advise the business on emerging issues\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026amp;amp; Scalability\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help develop and improve scalable legal templates, contracting playbooks, and operational processes to support ID.me\u0026#39;s growing government business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support post-award contract administration, including contract interpretation, modifications, compliance obligations, and dispute resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute broadly across the Legal team on commercial, compliance, and operational matters as ID.me scales\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;J.D. from an accredited law school and active bar membership in good standing in at least one U.S. state\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Legal experience with a focus on government contracts and/or public sector commercial transactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience drafting and negotiating technology, SaaS, or software licensing agreements with government customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with U.S. government and/or SLED procurement laws and regulations, including FAR and DFARS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide practical, business-minded legal advice and independently manage multiple concurrent matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong drafting, negotiation, and communication skills; willingness to learn and apply artificial intelligence to workstreams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–8 years of in-house experience at a technology, SaaS, identity, cybersecurity, or government-focused company or experience supporting procurement efforts for the federal government.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with government procurement vehicles such as GSA schedules, NASPO, GWACs, IDIQs, BPAs, or OTAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cybersecurity and compliance frameworks including FedRAMP, CMMC, NIST SP 800-171, or related public sector security requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A go-getter with a growth mindset. You\u0026#39;re intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A humble, detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a \u0026quot;get-it-done\u0026quot; attitude\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Why ID.me\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct impact on one of the company\u0026#39;s most strategic growth areas — the same platform used by federal agencies and millions of Americans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work alongside an experienced, collaborative legal team with meaningful autonomy and exposure to a wide range of corporate issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A mission that matters: helping government deliver trusted digital services to the people who need them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation, equity, and benefits — with a team that invests in your development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023441003,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7766598003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778503003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"220000.0","min_value":"160000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"200000.0","min_value":"160000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7766598003,"updated_at":"2026-08-27T09:40:01-04:00","requisition_id":"1722","title":"Developer Marketing Manager","company_name":"ID.me","first_published":"2026-06-15T21:20:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Developer Marketing Manager\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Location: Mountain View, CA or McLean, VA (Full-time, in-office)\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Developer Marketing Manager to own how developers and technical evaluators discover, learn, and integrate with ID.me\u0026#39;s identity platform. You\u0026#39;ll be the marketing owner of developers.id.me and docs.id.me — the technical hubs that turn ID.me from a service customers wait on into a platform they configure themselves. You\u0026#39;ll partner closely with Product, Engineering, and DevRel to ship the content that turns evaluators into integrators.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is shifting from a service model (we build your verification workflow) to a platform model (you configure your own). The Developer Portal is the surface area where that shift becomes real for customers, and we need a developer marketer who can carry that story end to end.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Developer Portal \u0026amp;amp; Technical Content\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own marketing for developers.id.me and the technical documentation experience at docs.id.me — IA, content roadmap, page builds, and ongoing maintenance in partnership with Product and Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and ship technical content: quickstarts, integration guides, API reference improvements, sample apps, and code snippets for the modular API suite (Face API, Age Verification, White-Label, Green-Label).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep documentation, code samples, and version notes in lockstep with product releases — including new self-service capabilities like workflow policies, app-level reporting, and native API configuration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Developer Enablement \u0026amp;amp; How-To Materials\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build hands-on enablement: tutorials, video walkthroughs, sandbox demos, and reference architectures for common identity workflows (OIDC, OAuth, SAML, SCIM, Enterprise SSO).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate engineering specs and PRDs into clear, developer-friendly content that respects developers\u0026#39; time and intelligence — turning concepts like Applications, Policies, and the workflow engine into plain-language how-tos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Solutions Engineering and Support to identify the integration questions developers actually hit — then ship content that answers them before a ticket gets filed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Developer Engagement \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive qualified developer traffic to developers.id.me through community engagement, partnerships, and developer-facing programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build campaigns and programs targeting technical evaluators — product managers, eCommerce leads, engineering managers, and compliance officers — in partnership with Field Marketing and Demand Gen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track funnel metrics from portal visit → sandbox signup → first API call → policy activation → production integration, and report on what\u0026#39;s working.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Platform Launch \u0026amp;amp; Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Co-own technical launches with Product Marketing and PM — release notes, migration guides, deprecations, and the developer-facing pieces of every major launch (Developer Portal, Organizations Platform, modular APIs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry the platform narrative — modularity, self-service, configurable workflows — through every developer-facing surface.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the marketing voice in DevRel and developer experience conversations; bring developer feedback back into Product and Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in developer marketing, technical product marketing, or developer relations at a company shipping API or platform products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical background — CS or engineering degree, prior engineering or DevRel experience, or a clear portfolio of technical content you\u0026#39;ve shipped (docs, tutorials, sample apps, dev portals).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical writing skills. You can read a PRD, talk to an engineer, and ship a quickstart developers actually finish.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with at least one modern stack (JavaScript/TypeScript, Python, Go, or similar) and comfort working in code samples and Git.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning or significantly contributing to a developer portal, docs site, or technical content program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with developer-funnel metrics: portal traffic, sandbox activation, time-to-first-API-call, integration completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: previous experience working within a developer ecosystem or developer community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: working knowledge of IAM and identity protocols (OIDC, OAuth 2.0, SAML, SCIM, Enterprise SSO with Entra/Okta), or prior experience marketing identity, auth, CIAM, or security platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me\u0026#39;s identity platform powers verification for 152M+ members, 22 federal agencies, and a growing roster of healthcare, State and Education, and commercial brands. The Developer Portal opens that network up to customers as a self-service product, and the developer marketing function is being built from the ground up to support it. You\u0026#39;ll have meaningful ownership, runway to grow the function, and a direct line to the VP of Enterprise Marketing along with Product and Engineering leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ID.me participates in E-Verify.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$220,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023442003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7978520003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5878917003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"230000.0","min_value":"192000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Finance","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7978520003,"updated_at":"2026-09-08T18:22:03-04:00","requisition_id":"1793","title":"Director, Head of Revenue Operations ","company_name":"ID.me","first_published":"2026-09-08T18:22:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for a Director of Revenue Operations to build and lead the function that connects our go-to-market motion to the financial engine of the business. This is a newly scoped, high-visibility role reporting directly to the CFO, with significant partnership across Sales, Finance, Legal, and People teams.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me\u0026#39;s consumption-based revenue model — where usage, verification volume, and contract structure all drive top-line outcomes — makes Revenue Operations a strategic function rather than a purely administrative one. You\u0026#39;ll own the systems, analytics, and incentive structures that make revenue predictable, deals efficient, and sales performance fairly and effectively rewarded.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who has operated at the intersection of sales, finance, and analytics — someone equally comfortable structuring a deal desk workflow, building a bookings-to-revenue bridge, or designing a compensation plan that actually motivates the right behavior.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position sits at the center of ID.me\u0026#39;s growth strategy — with direct visibility into the CFO\u0026#39;s office and a mandate to shape how the company measures, forecasts, and rewards revenue performance. You\u0026#39;ll have the opportunity to build the operating rhythm and infrastructure for a scaling, consumption-based business from a genuinely influential sea\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sales Operations \u0026amp;amp; Deal Desk\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and continuously improve the deal desk function — pricing approvals, non-standard terms, discounting governance, and contract structuring for a consumption-based pricing model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the operational backbone for the sales organization: CRM architecture (Salesforce), pipeline hygiene, territory and quota planning, and sales process design - Partner with Legal and Finance to streamline the quote-to-cash process and reduce deal cycle friction without compromising margin or compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable playbooks for deal structuring, renewals, and expansion opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Compensation \u0026amp;amp; Incentive Design\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, model, and administer sales compensation plans (quotas, accelerators, SPIFs) that align seller behavior with company revenue priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with People/HR and Finance leadership on plan governance, approval workflows, and compensation committee materials\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run quarterly/annual plan reviews, using performance data to recommend structural changes as the business and pricing model evolve\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compensation calculations are accurate, auditable, and defensible — including close partnership with Finance on accruals and payout reconciliation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Revenue Operations, Sales Operations, FP\u0026amp;amp;A, or a related field, with at least 3+ years in a leadership capacity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience owning deal desk and/or sales compensation design in a B2B SaaS or consumption/usage-based revenue model\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial and analytical fluency — comfortable building models independently, not just reviewing them\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with Salesforce (or comparable CRM) and modern BI/analytics tooling - Track record partnering cross-functionally with Finance, Legal, and People leaders, ideally with direct exposure to executive or board-level reporting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills — able to translate complex revenue mechanics into clear narratives for non-technical stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a high-growth, fast-changing environment where process is still being built, not just maintained\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in identity verification, fraud/risk, cybersecurity, or another trust-and-safety-adjacent SaaS category\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting a company through M\u0026amp;amp;A, corporate restructuring, or investor/board reporting cycles\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience standing up a Revenue Operations function from scratch or significantly re-architecting one\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$192,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$245,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7920473003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5850090003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"208125.0","min_value":"247000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7920473003,"updated_at":"2026-08-25T18:54:47-04:00","requisition_id":"1789","title":"Director of Product Security","company_name":"ID.me","first_published":"2026-08-24T14:28:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Director of Product Security\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Location: Mountain View, CA (on-site) Reports to: Chief Information Security Officer (CISO)\u0026lt;br\u0026gt;Department: Security - Product Security\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;ID.me runs one of the most heavily scrutinized identity platforms in the world, and our engineers ship\u0026lt;br\u0026gt;fast. Product Security is how we keep that speed safe. We\u0026#39;re looking for a leader who believes\u0026lt;br\u0026gt;security is practical and outcome-driven; every control we ask for reduces real risk, and our job\u0026lt;br\u0026gt;isn\u0026#39;t done when we file a ticket; it\u0026#39;s done when the risk is actually gone.\u0026lt;br\u0026gt;This is a leadership role first. You\u0026#39;ll own the Product Security program end-to-end, lead and grow the\u0026lt;br\u0026gt;team, and be the trusted security partner to Engineering and not its gatekeeper.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;● The Product Security (ProdSec) program: threat modeling, secure code and architecture\u0026lt;br\u0026gt;review, SCA, secret scanning, vulnerability management, CSPM and configuration\u0026lt;br\u0026gt;management; integrated across the SSDLC as scalable, shift-left, developer-aligned\u0026lt;br\u0026gt;controls.\u0026lt;br\u0026gt;● People leadership: build, grow, and lead a team of security engineers. You are accountable\u0026lt;br\u0026gt;for their development, growth, and professional well-being; not just their output.\u0026lt;br\u0026gt;● The rules of the road: define what is and isn\u0026#39;t acceptable security practice for Engineering\u0026lt;br\u0026gt;clearly, with the why, so teams can self-serve instead of waiting on you.\u0026lt;br\u0026gt;● Secure-by-design consulting: partner with Product and Engineering early at design and\u0026lt;br\u0026gt;architecture time so security is built in before code ships, not bolted on after.\u0026lt;br\u0026gt;● Security tooling \u0026amp;amp; services: the team builds and maintains tools and services that let\u0026lt;br\u0026gt;engineers ship secure products at high velocity; adopted because they help rather than gate.\u0026lt;br\u0026gt;● Penetration Testing \u0026amp;amp; Red Team: you\u0026#39;re accountable for the execution and outcomes;\u0026lt;br\u0026gt;scope, findings, and remediation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Must Have\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Outcome-based leadership.\u0026lt;/strong\u0026gt; You translate business objectives into clear outcomes and keep the\u0026lt;br\u0026gt;team focused on them. You set the requirements and constraints, guide the how without dictating it,\u0026lt;br\u0026gt;and trust your team to own execution. You know what good looks like and reach it efficiently; the\u0026lt;br\u0026gt;right-sized solution, delivered without micromanagement.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Accountability for results.\u0026lt;/strong\u0026gt; You measure success by whether risk actually went down and whether\u0026lt;br\u0026gt;engineers can do their jobs safely; not by how many findings you produced. You drive fixes to\u0026lt;br\u0026gt;closure, even when another team owns the code.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Partnership with Engineering.\u0026lt;/strong\u0026gt; Engineering is your customer. You default to \u0026quot;how do we make this\u0026lt;br\u0026gt;work safely?\u0026quot; and when you must say no, you explain it in terms they value and offer a path. You\u0026lt;br\u0026gt;assert security and compliance requirements; you don\u0026#39;t dictate product decisions.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Speed and judgment.\u0026lt;/strong\u0026gt; Assessments turn around in days, not weeks. You right-size rigor to the\u0026lt;br\u0026gt;decision in front of you and avoid security theater.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Technical depth.\u0026lt;/strong\u0026gt; You move fluently across threat modeling, code and architecture review,\u0026lt;br\u0026gt;SCA/SAST, secret scanning, vuln management, and cloud/CSPM — enough to earn engineers\u0026#39;\u0026lt;br\u0026gt;respect and coach your team.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Integrity and trust.\u0026lt;/strong\u0026gt; You handle privileged access with discretion, and you build a team where\u0026lt;br\u0026gt;sharing bad news early is safe and rewarded.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;AI fluency.\u0026lt;/strong\u0026gt; Our security org runs on AI daily (Claude, Gemini, custom tooling). You treat AI as a\u0026lt;br\u0026gt;force multiplier and champion AI-augmented security workflows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Strong Preference\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;● Built or matured an Application Security, Security Engineering, or Product Security program\u0026lt;br\u0026gt;in a fast-shipping, cloud-native environment like ours: GCP, GitHub, Kubernetes/GKE,\u0026lt;br\u0026gt;Apigee, Terraform, and modern CI/CD\u0026lt;br\u0026gt;● Hands-on with security tooling such as Socket.dev, Sysdig, Trivy, DependencyTrack, or\u0026lt;br\u0026gt;HackerOne\u0026lt;br\u0026gt;● AI-augmented security workflows with Claude, Gemini, or Vertex AI\u0026lt;br\u0026gt;● Growth-stage experience where you had to build, not just maintain\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;About the Environment\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;● AI-first. The CISO\u0026#39;s goal: make it safe for everyone to use every feature of any\u0026lt;br\u0026gt;company-provisioned AI tool for any task. You\u0026#39;ll help make that real.\u0026lt;br\u0026gt;● Practical over procedural. We prefer technical enforcement over policy documents, and\u0026lt;br\u0026gt;real risk reduction over checkbox compliance.\u0026lt;br\u0026gt;● One team. Security at ID.me operates as a single organization — ProdSec, SecOps, GRC,\u0026lt;br\u0026gt;IT, and Physical Security collaborate daily. We value leaders who build cross-functional trust\u0026lt;br\u0026gt;and operate transparently\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$243,699\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$271,644 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023446003,"name":"Security","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7753042003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5772679003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"213219.0","min_value":"185000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"213219.0","min_value":"185000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Marketing","value_type":"single_select"}],"id":7753042003,"updated_at":"2026-08-27T09:44:24-04:00","requisition_id":"1708","title":"Head of Integrated Partnerships Marketing","company_name":"ID.me","first_published":"2026-05-29T16:46:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Head of Integrated Partnerships Marketing will own the strategy and execution of campaigns that grow ID.me\u0026#39;s brand presence and deepen trust and usage with consumers, enterprise partners, and government stakeholders. You will partner cross-functionally with Product, Communications, Design, and Sales, and be responsible for ensuring that every campaign tells a cohesive, compelling story across paid, owned, and earned channels supporting brand awareness, product usage, and revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact leadership role for a builder who thrives at the intersection of brand storytelling, data-driven performance, and category-defining moments. The ideal candidate understands how to market a trust-based product to a diverse audience, from military veterans and first responders to enterprise buyers and federal agencies, while maintaining a consistent, human brand voice.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead integrated marketing campaigns from creative brief through post-campaign analysis, coordinating across brand, demand gen, content, and partner teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead all IRL and cultural activations for IDme brand supporting transaction growth for veterans, students, teachers, first responder and future audience priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product integration opportunities within sports, entertainment, fashion, and cultural moments - driving brand awareness growth for IDme and transaction revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CMO and executive team to shape thought leadership platforms and category-defining narratives around digital identity, fraud prevention, and trusted access.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive IDme brand and influencer partnership portfolio strategy supporting product, sales, and corporate KPIs.\u0026amp;nbsp; Lead brand partnerships end to end from sourcing, negotiation, and account management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Source, Manage and manage all supporting agencies and third party agencies supporting campaign activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive integrated marketing measurement strategy frameworks validating investment and accountability to CEO, CMO, and senior management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships, brand, consumer marketing leadership experience, including brand partnership deals, activations, and culture activations. Experience leading agency relationships and driving buy-in with senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading brand in a B2B2C or multi-audience context, you know how to speak simultaneously to enterprise buyers and everyday consumers without losing coherence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing brand partnerships in a trust-sensitive or regulated environment (government, healthcare, fintech, or cybersecurity strongly preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong creative direction skills, you can brief agencies, give sharp feedback, and hold a high creative bar without micromanaging execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguity; this is a role where you\u0026#39;ll be building foundational systems, not inheriting a mature brand playbook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for the mission: digital equity, security, and making identity verification accessible to all Americans, including those who are underserved by technology.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$185,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$213,219 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023442003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7768886003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5779571003,"location":{"name":"Mountain View, California, United States; New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"221221.0","min_value":"169097.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"207000.0","min_value":"169097.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7768886003,"updated_at":"2026-08-27T09:45:18-04:00","requisition_id":"1734","title":"Head of Marketing Data and Measurement","company_name":"ID.me","first_published":"2026-06-22T14:46:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Head of Marketing Data \u0026amp;amp; Measurement will build and lead the data infrastructure, analytics practice, and measurement framework that powers every marketing decision at ID.me. This role sits at the intersection of marketing strategy, data engineering, and business intelligence — owning the systems, models, and reporting that connect marketing investment to business outcomes across consumer, enterprise, and government verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a founding leadership role. The marketing data function at ID.me is nascent: attribution is broken, RevOps tooling is inconsistent, and the organization is operating without a reliable single source of truth for marketing performance. The right candidate sees this as an opportunity, not a liability. You will design the data architecture from scratch, hire a small team of analysts and engineers, partner deeply with Data Engineering and RevOps, and become the CMO\u0026#39;s most trusted source of truth on what is working and what is not.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are equally comfortable writing a SQL query, presenting an attribution model to the CFO, and coaching a junior analyst on data storytelling.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Marketing Measurement \u0026amp;amp; Attribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and own ID.me’s end-to-end marketing measurement framework, covering multi-touch attribution, media mix modeling (MMM), incrementality testing, and last-touch and data-driven attribution models across paid, owned, and earned channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose and rebuild the broken Salesforce campaign-to-opportunity attribution workflow, partnering with RevOps to establish clean data hygiene, correct field mapping, and reliable pipeline reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a unified marketing performance dashboard that gives the CMO and leadership real-time visibility into spend efficiency, channel contribution, and full-funnel conversion across consumer and enterprise motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and operationalize marketing KPIs across all functions including lifecycle, brand, demand gen, events, and partner marketing with consistent definitions, measurement cadences, and executive reporting templates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead quarterly and annual marketing performance reviews with data-backed analysis of what drove results, what didn’t, and how to reallocate investment accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Infrastructure \u0026amp;amp; MarTech Integration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the marketing data stack — including Braze, Salesforce, LinkedIn Campaign Manager, Google Analytics, and any future CDP, BI, or data warehouse tooling — ensuring clean data flows, consistent taxonomy, and reliable event tracking across all platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Data Engineering to build and maintain marketing data pipelines, ensuring campaign events, user behavior signals, and conversion data are captured accurately and available for analysis in the data warehouse (e.g. Snowflake, BigQuery).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the evaluation, selection, and implementation of a Customer Data Platform (CDP) to unify ID.me’s 156 million user profiles across marketing, product, and sales touchpoints — enabling identity-driven personalization and segmentation at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce marketing data governance standards — taxonomy, naming conventions, UTM structure, consent management, and data retention policies — ensuring compliance with privacy regulations relevant to ID.me’s government and healthcare partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Audience Intelligence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build the data foundation for identity-driven personalization — leveraging ID.me’s verified community data (military, veterans, first responders, nurses, teachers, students) to enable segment-specific experiences across web, email, and paid channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop audience segmentation models that combine behavioral, transactional, and verification data to power lifecycle marketing, retargeting, and lookalike acquisition campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Lifecycle and Growth teams to instrument and measure personalization experiments, establishing a rigorous A/B and multivariate testing practice with proper statistical methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and recommend personalization infrastructure including CMS integrations (e.g. Contentful + Ninetailed), experimentation platforms (e.g. Optimizely, Statsig), and CDP connectors that unlock segment-level content delivery at scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Revenue \u0026amp;amp; Business Impact Reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own the marketing contribution model that quantifies the revenue impact of brand, lifecycle, demand gen, events, and partner marketing — translating channel metrics into pipeline, revenue influenced, and verified user growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance on marketing budget planning, scenario modeling, and ROI forecasting — providing the analytical foundation for annual and quarterly budget decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop event ROI reporting infrastructure from the ground up, connecting lead capture data, Salesforce opportunity data, and actual spend to produce defensible return calculations for every field event.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain affiliate commission and verification revenue dashboards that give the lifecycle team clear visibility into email channel performance, offer contribution, and community-level monetization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary marketing partner to Data Engineering, RevOps, Finance, and Product Analytics building trusted relationships and shared data standards across organizational boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the internal center of excellence for marketing analytics methodology, tool evaluation, and data literacy running enablement sessions to help non-technical marketers interpret data and self-serve on reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with analytics vendors, measurement partners, and agency partners including RFP processes, contract oversight, and ongoing performance management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in marketing analytics, marketing data engineering, or a closely related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on expertise in marketing attribution.\u0026amp;nbsp; You have personally built or significantly rebuilt multi-touch attribution models and/or media mix models, and can defend your methodology to a CFO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of the modern marketing data stack: experience with at least one major CRM (Salesforce preferred), email/lifecycle platform (Braze or similar), paid media platforms, and a cloud data warehouse (Snowflake, BigQuery, or Redshift).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in SQL; working knowledge of Python or R for analysis and modeling is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with BI and dashboard tooling ( Looker, Tableau, or similar ).\u0026amp;nbsp; Established track record of building dashboards that non-technical stakeholders actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning or heavily influencing a CDP implementation or marketing data unification project.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to translate complex data findings into clear executive narratives and actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of productive cross-functional partnerships with Engineering, Finance, and RevOps teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, Marketing, or a related quantitative field; advanced degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a company with both a high-volume B2C business (email, lifecycle, affiliate) and a B2B/enterprise GTM motion and the ability to build measurement systems that serve both simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with account-based marketing (ABM) data infrastructure including visitor de-anonymization, intent data, and account mapping tools such as 6sense, Clearbit, or Demandbase.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience rebuilding a broken or immature marketing data function at a high-growth company. You know what good looks like and how to get there from zero.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity resolution, verified audience segments, or trust-sensitive data environments is a meaningful advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 8/30.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$169,097\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$207,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,585\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$236,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023442003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7826601003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5805153003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"170336.0","min_value":"106873.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"143724.0","min_value":"106873.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"IT","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7826601003,"updated_at":"2026-08-27T09:46:33-04:00","requisition_id":"1776","title":"IT Operations Engineer","company_name":"ID.me","first_published":"2026-08-11T13:10:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;IT Engineer, IT Operations\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an \u0026lt;strong\u0026gt;IT Engineer\u0026lt;/strong\u0026gt; to join our \u0026lt;strong\u0026gt;IT Operations team\u0026lt;/strong\u0026gt; — the group that keeps the core systems a ~1,000-person company runs on, reliable, secure, and continuously improving. This is a hands-on engineering role for someone who takes ownership end to end: you will build the integrations and automations that connect our IT and business platforms, keep critical services highly available, and be a dependable technical resource the rest of the team can rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate with a high degree of autonomy. Much of the work here isn\u0026#39;t handed to you fully specified — you will investigate unfamiliar systems, reverse-engineer how things fit together in a fast-moving environment, and decide what\u0026#39;s worth doing next. You will ship pragmatically, favoring solid, incremental improvements that land over perfect solutions that don\u0026#39;t, and you will keep Security, Compliance, and Data close so everything you build stays governed. Throughout, you will raise issues early, communicate clearly with both engineers and non-technical stakeholders, and help the people around you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you like owning hard problems in a complex environment, working independently, and being the calm, capable engineer a team is glad to have, this is a meaningful opportunity to shape how our IT organization operates.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Role Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain integrations and automations that connect our IT and business systems, eliminating manual, repetitive work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer, configure, and optimize core IT platforms and business SaaS applications, ensuring consistent performance and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Script and deploy solutions organization-wide (Python, Bash, or similar) and automate repeatable operational processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate systems through APIs and webhooks — handling authentication, rate limits, retries, and error cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle advanced technical troubleshooting across IT systems, endpoints, identity, and integrations, and support escalations from the IT Support team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proactive measures for high availability, monitor system performance, and remediate availability and performance issues before users feel them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to disaster recovery planning and execution, ensuring swift restoration of critical services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify improvements to systems and processes, then scope and deliver them without waiting to be told.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain clear documentation, configuration standards, and runbooks for both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering, security, and compliance teams to develop responsible, well-governed solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share knowledge with teammates and contribute to the overall capability of the IT Operations team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate technical concepts, risks, and trade-offs clearly and calmly to teammates and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned to meet team and organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Skills / Abilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of hands-on experience as an IT / systems engineer (or similar) in an enterprise environment, able to carry technical work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Information Technology, Computer Science, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong API fluency (REST / JSON, OAuth, webhooks) and the ability to read and write code in Python, Bash, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience integrating and automating across SaaS platforms and business systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with applying AI and LLM-based automation to reduce operational toil.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who works with a high degree of autonomy — identifies what needs doing, gathers context independently, and drives it to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating amid ambiguity and incomplete documentation, quickly building understanding of unfamiliar and fast-changing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid fundamentals in systems administration, corporate directory / identity, networking, and endpoint management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication, with the maturity to keep stakeholders informed and to raise risks constructively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A pragmatic, iterative delivery style — ship \u0026quot;good enough, then iterate\u0026quot; rather than stalling on perfection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Ideal Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of these qualifications.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with MDM solutions (Jamf, Intune) and supporting macOS at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern automation and workflow tooling, and version control systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with monitoring, observability, and building resilient, highly available services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant industry certifications.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$106,873\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$143,724 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$137,582\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$170,336 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$137,582\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$170,336 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023448003,"name":"IT","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7776764003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5782768003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"104880.0","min_value":"89918.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7776764003,"updated_at":"2026-08-21T15:00:13-04:00","requisition_id":"1744","title":"IT Support Analyst","company_name":"ID.me","first_published":"2026-06-18T11:58:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an IT Support Analyst to join our dynamic IT department, supporting end-users and resolving technical issues across the organization. As a key player on the team, you will provide critical tier 1 and tier 2 support, manage user hardware setup, support AV installations and assist with essential IT administration. Your ability to effectively troubleshoot and deliver exceptional customer service will directly impact our operational success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will also support and enable the use of AI-powered tools and technologies adopted across the organization. You’ll help ensure employees can effectively and securely use modern productivity tools—including AI-assisted applications—while maintaining compliance with IT and security standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive on solving technical challenges and take pride in delivering top-notch customer service, this is an exciting opportunity to make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide front-line support for a range of technical issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and support Apple hardware, software, and peripherals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver friendly, customer-focused IT support while maintaining SLAs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set up new hire equipment, including laptops, monitors, and accessories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in user account management across various internal and external systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with hardware and software setup, configuration, and maintenance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support end-users with productivity tools, including AI-enabled applications and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development of clear documentation and technical guides.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with IT operating procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle equipment logistics, boxing, shipping and inventory tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install and configure new IT equipment as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the existing IT infrastructure and assist with improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned to meet team and organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotations to provide support as needed, including after-hours and weekends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required Skills / Abilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in desktop or IT support roles within an enterprise environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of demonstrated experience troubleshooting Apple hardware and software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years proven track record of using ticket-based support systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to support end-users in adopting new technologies, including explaining AI-driven features in a clear, non-technical manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data privacy, security, and responsible use considerations related to AI-enabled tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to regularly lift and handle IT equipment up to 25 pounds, and occasionally up to 50 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Ideal Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of these qualifications.\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional customer service skills with a patient, solution-oriented approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity supporting multiple operating systems (macOS, Windows, mobile).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with remote desktop tools and cloud application troubleshooting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Mobile Device Management (MDM) solutions and resolving associated issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting or administering SaaS applications that incorporate AI or automation features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to enterprise AI tools (e.g., AI copilots, chat assistants, workflow automation tools) and supporting users in their day-to-day use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to document processes, FAQs, and usage guidelines for new tools, including AI-powered solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational, time management, and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$89,918\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$104,880 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023448003,"name":"IT","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7980755003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5879839003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"250000.0","min_value":"200000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7980755003,"updated_at":"2026-09-02T12:56:13-04:00","requisition_id":"1798","title":"Lead Designer - Design Systems","company_name":"ID.me","first_published":"2026-09-02T12:56:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As a Lead Design Systems Designer, you will play a pivotal role in shaping how our brand is experienced across every touchpoint, particularly during periods of brand evolution. You will act as the bridge between product design, brand expression, and systems thinking, ensuring that our brand’s vision is both cohesive and scalable. Working closely with leadership, you will ensure the design system reflects the essence of the brand while empowering teams to create seamless, user-focused experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Partnership with Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the CMO, CEO and design leadership to integrate the brand’s values and vision into every aspect of the design system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a systems-thinking approach to high-level brand conversations, helping visualize the brand’s future as a living, dynamic system that adapts across both digital and physical experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate abstract brand concepts—such as tone, character, and purpose—into practical, reusable components that align with the brand’s evolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design system serves as both a representation of the brand and a functional toolkit that enhances design consistency and user experience across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;From Brand Essence to Scalable Elements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the transformation of brand values into scalable design elements, including color systems, typography, motion, iconography, and interaction models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with brand and design teams to refine visual language that represents the brand’s personality while maintaining usability and accessibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the application of design systems through ongoing brand evolution, ensuring consistency and flexibility across teams during new product launches or subtle refreshes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A Bridge Across Disciplines\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the connector between brand and product teams, balancing the emotional resonance and storytelling of the brand with the usability and functionality needs of product design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the design system embodies the brand’s spirit while not compromising on user-centered design principles, usability, accessibility, or performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the integration of brand identity into product design without losing sight of business goals, user needs, or technical feasibility.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scaling Vision Through Systems Thinking\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain frameworks, including design tokens, Figma libraries, and documentation, that scale the brand across various products and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create governance models that ensure the design system is effectively adopted and applied across all teams, empowering them to maintain brand integrity while fostering creative expression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the evolution of the design system, continually refining tools and processes to ensure they meet the growing demands of the organization and the user base.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Communication\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for design system-related initiatives, ensuring that design teams, engineering, and product teams collaborate effectively to implement system components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate design decisions and strategies to both technical and non-technical stakeholders, ensuring alignment and securing buy-in for the design system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster an open, collaborative environment that encourages continuous feedback, iteration, and refinement of the design system.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design Excellence \u0026amp;amp; Process Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Uphold the highest standards of design quality, ensuring that the design system is both aesthetically compelling and functionally efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development of best practices and processes for system adoption, ensuring that every component is well-documented, easy to use, and adaptable across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of innovation within the design team, staying at the forefront of emerging design trends and technologies, and applying them to enhance the design system.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience designing, developing, and maintaining design systems at a senior level, with a focus on brand integration and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of design theory, systems thinking, and brand expression, with the ability to translate abstract concepts into tangible, scalable design solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-functional teams and manage complex projects from inception through execution, balancing both creative and practical considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with the ability to present complex ideas clearly and persuasively to diverse stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring and guiding junior designers, promoting a culture of design excellence and continuous learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Traits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership\u0026lt;/strong\u0026gt;: Takes full responsibility for shaping the brand’s visual and experiential identity through the design system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership\u0026lt;/strong\u0026gt;: Leads by example, guiding design teams and stakeholders to ensure the design system is adopted and applied effectively across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Vision\u0026lt;/strong\u0026gt;: Drives the long-term evolution of the brand’s design system, ensuring it remains aligned with company goals and user needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empathy\u0026lt;/strong\u0026gt;: Advocates for the end user and the brand, ensuring that design decisions balance both emotional resonance and functional excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023447003,"name":"Product","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7907316003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5843966003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"275000.0","min_value":"154000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"245000.0","min_value":"154000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7907316003,"updated_at":"2026-09-01T12:33:13-04:00","requisition_id":"1788","title":"Manager, Forward Deployed Engineering","company_name":"ID.me","first_published":"2026-08-24T12:38:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for a Manager of Forward Deployed Engineering to sit within Product Operations and act as the connective tissue between our customers, our product team, and engineering. This role owns a small team of forward-deployed engineers who embed directly with customers, diagnose real-world integration challenges, and translate what they learn into clear, structured input the product ontology and engineering teams can act on. You\u0026#39;ll be equally comfortable in a customer war room and in a backlog-grooming session — someone who can build trust with a customer\u0026#39;s technical stakeholders one hour and prioritize your team\u0026#39;s next two sprints the next.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer problem communication\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary translator between customers and ID.me\u0026#39;s product ontology and engineering teams — turning ambiguous, in-the-field customer problems into precise technical requirements, data model implications, and well-scoped engineering asks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and route customer-reported issues, edge cases, and feature gaps so product ontology and engineering have the context they need without having to talk to the customer directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build repeatable processes (templates, intake forms, escalation paths) that keep customer problems from getting lost or garbled between teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team leadership and prioritization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and grow a team of forward deployed engineers, setting clear goals and providing technical and career mentorship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and prioritize the team\u0026#39;s backlog of customer-driven work, balancing urgent customer needs against long-term platform and ontology investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product Operations and Engineering leadership to align FDE work with broader roadmap and capacity planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish metrics to track team throughput, customer impact, and time-to-resolution, and use them to continuously improve how the team operates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer relationships\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build durable, trusted relationships with customer technical and business stakeholders, acting as a face of ID.me during implementation, expansion, and escalation moments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel on-site or join deep working sessions with customers as needed to understand their environment firsthand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of the customer internally, and represent ID.me\u0026#39;s technical roadmap and constraints externally, in a way that keeps both sides aligned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Bring\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in a customer-facing engineering role (forward deployed engineering, solutions engineering, sales engineering, or implementation engineering), with 2+ years managing engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of translating messy, real-world customer problems into clear technical specs that engineering and data/ontology teams can execute against.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and prioritizing a backlog for a small team under competing customer deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical fluency — comfortable reading API docs, discussing data models, and troubleshooting integrations alongside engineers, without needing to write production code day-to-day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent relationship-building skills with both technical and non-technical customer stakeholders, including at the executive level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, structured written and verbal communication; comfortable being the bridge in a room full of people who don\u0026#39;t naturally speak the same language.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Nice to Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in identity proofing, fraud, or data/knowledge graph and ontology systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a high-growth B2B SaaS or platform company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$245,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$188,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$275,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050059003,"name":"Technology ","child_ids":[4057002003,4023446003,4038086003,4039285003,4023444003,4023447003,4023454003,4023448003],"parent_id":null}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7978475003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5878897003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"158000.0","min_value":"132000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Finance","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7978475003,"updated_at":"2026-09-08T18:22:47-04:00","requisition_id":"1792","title":"Manager, Sales Compensation ","company_name":"ID.me","first_published":"2026-09-08T18:22:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is hiring a Manager of Sales Compensation to own the day-to-day design, administration, and analysis of our sales incentive programs. This role sits within Revenue Operations and works in close partnership with Finance, People/HR, and Sales leadership to make sure our compensation plans are accurate, motivating, and aligned to company priorities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Given ID.me\u0026#39;s consumption-based revenue model, sales compensation isn\u0026#39;t a simple commission-on-bookings calculation — plans need to account for usage ramp, contract structure, and revenue timing. This role is a great fit for someone who enjoys the mix of rigorous quantitative modeling and hands-on plan administration, and who wants ownership over a program that directly shapes seller behavior and business outcomes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sales compensation is one of the most direct levers a company has to shape seller behavior — and getting it right (or wrong) shows up immediately in pipeline quality, deal structure, and revenue outcomes. This role gives you ownership of that lever, with real visibility into how compensation design connects to ID.me\u0026#39;s broader revenue strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Plan Design \u0026amp;amp; Administration\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end administration of sales compensation plans: quotas, commission structures, accelerators, SPIFs, and draws\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calculate and process monthly/quarterly commission payouts with accuracy and auditability, partnering with Finance on accruals and reconciliation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain compensation plan documentation, ensuring plans are clearly written, compliant, and consistently applied\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the plan rollout process each cycle — communication, rep\u0026amp;nbsp;sign-off/acknowledgment, and dispute resolution\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Analysis \u0026amp;amp; Optimization\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze plan performance against pipeline, bookings, and revenue outcomes to identify where incentives are (or aren\u0026#39;t) driving desired behavior\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model the financial impact of proposed plan changes, including scenario analysis for new plan structures, quota changes, or org redesigns\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Operations and FP\u0026amp;amp;A on quota-setting methodology, tying quotas to territory potential and company revenue targets\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain dashboards/reporting that give Sales leadership and Finance real-time visibility into attainment, payouts, and plan cost\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Partnership\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for sales reps and managers on compensation questions, disputes, and plan interpretation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with People/HR on new hire comp setup, role changes, leaves, and terminations as they affect compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Legal and Finance in maintaining compliant, well-governed compensation policies and approval workflows\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in preparing materials for compensation plan reviews and governance/committee discussions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in sales compensation, sales operations, or a related analytical/finance function, ideally in B2B SaaS\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel/spreadsheet modeling skills; experience with a dedicated compensation or incentive management tool (e.g., Xactly, CaptivateIQ, Spiff) is a plus\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Salesforce (or comparable CRM) and how sales data flows into compensation calculations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail and comfort owning a process where accuracy directly affects people\u0026#39;s paychecks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate compensation mechanics clearly to sales reps and managers who aren\u0026#39;t finance experts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating with ambiguity in a fast-changing, high-growth environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or administering compensation for a consumption/usage-based revenue model\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting compensation governance during periods of company restructuring, M\u0026amp;amp;A, or plan redesign\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to quota-setting or territory planning methodologies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$169,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7965265003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5872375003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"190000.0","min_value":"145260.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"163909.0","min_value":"145260.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7965265003,"updated_at":"2026-08-24T16:22:28-04:00","requisition_id":"1791","title":"Marketing Data \u0026 Systems Analyst","company_name":"ID.me","first_published":"2026-08-24T16:22:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ROLE OVERVIEW\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Marketing Data \u0026amp;amp; Systems Analyst to study, evaluate, and improve the systems and processes that power our Enterprise (B2B) Marketing team\u0026#39;s campaigns. You\u0026#39;ll analyze performance data, evaluate and recommend marketing technology tools, and consult with cross-functional stakeholders (Sales, Product Marketing, Field Marketing) to determine how our systems should support strategic objectives — partnering closely with those teams as we scale enterprise revenue across B2C brands, Public Sector, Healthcare, and Workforce.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a broad, cross-functional seat by design. You\u0026#39;ll study current systems and workflows across the funnel and have room to specialize in a particular system, data domain, or vertical as the team matures over the next 12–18 months.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;Systems \u0026amp;amp; Data Analysis\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze and interpret campaign performance data using Excel/Google Sheets, Salesforce, and Marketo reporting to uncover trends, optimize campaigns, and support strategic decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Study current marketing systems and processes (Marketo, Salesforce, Clay, ABM platforms, campaign trafficking workflows) to identify areas for improvement and increased efficiency, aligning with business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and research new marketing technology tools to enhance campaign performance and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze the costs and benefits of marketing systems and tool upgrades to support team needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Testing \u0026amp;amp; Experimentation\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, execute, and evaluate A/B tests and other experimentation frameworks (subject lines, CTAs, creative) to improve lead conversion and campaign functionality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain dashboards and reports to monitor KPIs, lead funnel performance, and ROI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Stakeholder Consultation \u0026amp;amp; Requirements Gathering\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consult with cross-functional stakeholders (Sales, Product Marketing, Field Marketing) to determine the role of marketing technology systems in achieving strategic objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather requirements from Sales, Field Marketing, and Product Marketing to recommend campaign and systems improvements in a clear, data-backed manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult with designers, copywriters, and vertical marketers to enhance campaign messaging and targeting via automated systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Campaign Systems Management\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the full integrated campaign calendar and schedule, including timelines, deliverables, and cross-functional coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute recurring email/nurture campaigns using Marketo and Salesforce, leveraging segmentation and performance data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee and manage deliverables for campaign projects, ensuring alignment with goals and timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply strong project management skills to ensure timely execution of marketing strategies and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-10 years of experience working with marketing systems and data (e.g., marketing automation, CRM, analytics/reporting tools), ideally at a high-growth SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with marketing automation (Marketo) and CRM (Salesforce), including configuration, segmentation, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing performance data and building dashboards/reports (Excel, Google Sheets, Tableau, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience evaluating and recommending marketing technology tools and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong stakeholder consultation and requirements-gathering skills across Sales, Product Marketing, and Field Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management chops — able to manage overlapping deadlines and competing stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: experience with regulated industries (Public Sector, Healthcare).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHY THIS ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll join a B2B Marketing team scaling from a few seats to a full-stack org over the next year. This is a systems- and data-focused seat: broad scope across marketing technology and campaign infrastructure, a fast learning curve, and a clear path to specializing as the team matures. You\u0026#39;ll work directly with the VP of Enterprise Marketing and partner with the broader marketing leadership team across Brand, Product Marketing, and MarOps.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$155,471\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$190,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023442003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7916767003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5848284003,"location":{"name":"Tampa, Florida, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"20.57","min_value":"20.57"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"20.57","min_value":"20.57"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Member Support","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Member Support","value_type":"single_select"}],"id":7916767003,"updated_at":"2026-08-21T08:57:51-04:00","requisition_id":"1787","title":"Member Support Representative III - Support","company_name":"ID.me","first_published":"2026-08-21T08:57:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Member Support Representative III - Support, you will play a crucial role in ensuring the security and accuracy of our member experience process. You’ll assist members via emails, chat, phone and video calls guiding them through verification steps and resolving any technical issues. You’ll also support account recovery, troubleshoot login issues, and ensure access-related concerns are addressed promptly. Your role will involve verifying credentials, troubleshooting technical problems, and ensuring all security protocols are followed to maintain account integrity.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;PDq2pG_selectionAnchorContainer\u0026quot; data-start=\u0026quot;502\u0026quot; data-end=\u0026quot;649\u0026quot;\u0026gt;This opportunity is located \u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;530\u0026quot; data-end=\u0026quot;540\u0026quot;\u0026gt;onsite\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; at ID.me’s office in Tampa, Florida. This is a full-time opportunity and \u0026lt;strong data-start=\u0026quot;614\u0026quot; data-end=\u0026quot;646\u0026quot;\u0026gt;cannot be performed remotely\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;654\u0026quot; data-end=\u0026quot;755\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;654\u0026quot; data-end=\u0026quot;667\u0026quot;\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Wednesday–Saturday, 9:30 p.m. – 8:00 a.m. \u0026lt;strong\u0026gt;This is a four-day, 10-hour shift schedule.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle inbound communication through a blended queue of phone, video, email and chat to assist members along their identity verification journey\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide members through the verification process, explaining requirements and troubleshooting any issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a high level of professionalism and empathy while addressing member inquiries and concerns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document interactions accurately to ensure all information is up-to-date and compliant with privacy regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet and exceed performance metrics, including response times and customer satisfaction scores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace and implement the tactics and techniques provided by leadership during coaching/ training sessions in order to achieve desired goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to the companies Quality Assurance program and the associated policies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team leads and management to enhance the verification process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on company policies, procedures, and industry regulations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent required\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2 years of experience in customer support role preferably in a contact center environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 year of experience using Mac and/PC platforms for daily operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to work in-office five days per week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal skills and capable of de-escalating conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently demonstrates punctuality and reliability in attendance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using video conferencing software like Zoom\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using ticketing software like Zendesk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle sensitive information with confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced environment when there are changing priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be a team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be a self-starter with a passion for learning and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-Time Hours: 40 hours per week schedule, with overtime opportunities!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our Contact Center is a 24/7 operation, we have multiple shifts to choose from\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary and benefits package\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shift differential for nights and overnights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, Dental, and Vision Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible for 15 days of accrued Paid Time Off annually\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid training and ongoing professional development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028185003,"name":"Member Support Representatives","child_ids":[],"parent_id":4023445003}],"offices":[{"id":4025514003,"name":"ID.me Tampa, FL","location":"Tampa, Florida, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7930757003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5855120003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"162210.0","min_value":"129507.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7930757003,"updated_at":"2026-09-09T12:57:39-04:00","requisition_id":"1790","title":"Payroll Manager","company_name":"ID.me","first_published":"2026-08-27T12:04:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking an experienced Payroll Manager to own end-to-end payroll operations for our growing, multi-state workforce. This role ensures accurate, timely, and compliant payroll processing while partnering closely with People Ops, Finance, and Legal to support company growth. The ideal candidate combines deep technical payroll expertise with a strong compliance mindset and the ability to improve processes as the company scales.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and manage the end-to-end payroll cycle for all U.S. employees, ensuring accuracy and timeliness across multiple states\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with federal, state, and local payroll tax regulations, wage and hour laws (FLSA), and multi-state employment requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process garnishments, bonuses, commissions, and equity-related payroll events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reconcile payroll general ledger accounts and partner with Accounting on month-end close, accruals, and payroll-related journal entries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with payroll providers, tax agencies, and benefits vendors; serve as primary point of contact for payroll system administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer and audit benefits deductions, 401(k) contributions, and other pre/post-tax deductions in coordination with People Ops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage quarterly and annual payroll tax filings and support year-end payroll processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain internal controls and support internal/external payroll audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement process improvements and automation opportunities as headcount grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to employee payroll inquiries with a high level of service and confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on evolving payroll compliance requirements, including multi-state nexus and remote-work tax implications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ad hoc reporting and analysis for Finance, HR, and executive leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive payroll experience, including at least 2 years in a payroll management or lead role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience processing multi-state U.S. payroll for a company of 300+ employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of federal and state payroll tax regulations, wage and hour laws, and payroll accounting principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with a major payroll/HRIS platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience processing equity compensation (RSUs and stock options) in payroll\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail and strong ownership of accuracy and deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and discretion when handling sensitive employee data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Relevant professional certification in payroll management, such as Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth technology or SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SOX compliance and payroll internal controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with international and contractor payroll\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,507\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$162,210 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7790747003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5788674003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"307125.0","min_value":"214972.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"250000.0","min_value":"214972.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7790747003,"updated_at":"2026-08-21T15:01:03-04:00","requisition_id":"1754","title":"Principal Engineer Person \u0026 Trust Platform","company_name":"ID.me","first_published":"2026-07-02T09:32:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Principal Software Development Engineer to serve as the technical authority across the Person and Trust platforms — the systems that define who a person is and how much confidence ID.me can place in that identity. You will own the data model strategy, API contracts, and long-term architecture across the Person API, the Trust Service, and the Inspection Catalog, along with the verification and validation evidence that connects them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Person, Trust, and the Inspection Catalog are foundational systems at ID.me: together they determine who someone is, how inspection evidence is collected, and how much confidence to place in that identity. The role calls for deep expertise in data modeling and graph structures, applied to how verification and validation evidence and the resulting trust decisions are represented and queried. You will own how identity data is modeled — including how Person-to-SSN, Person-to-Face, and Person-to-Legal relationships are expressed — and how confidence in an identity is determined.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll set technical direction, establish the patterns and contracts that other teams build against, and partner closely with Product, Architecture, Identity, Security, and Compliance to deliver a trustworthy foundation used by millions of users and trusted partners.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the data model strategy and long-term architecture across the Person API, Trust Service, and Inspection Catalog, keeping all three as the authoritative source of truth for identity, evidence, and confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the API contracts across the domain, including versioning, compatibility, and governance standards that internal and external consumers depend on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical direction and design standards for the domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor staff and senior engineers, raising the bar for data modeling, API design, and trust architecture across the organization — and filling the domain leadership gap with intentional, lasting technical ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the modernization and consolidation of legacy identity data into a scalable, modular set of services and contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the security, privacy, and compliance of Person, Trust, and Inspection Catalog data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of software engineering experience, including significant time as a recognized technical authority for a complex domain spanning multiple systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in data modeling and graph data structures, including designing schemas and relationships that remain correct, performant, and auditable at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record designing and owning APIs and data contracts for source-of-truth systems used by internal and external consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to set technical strategy and drive alignment across engineering teams without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Especially important for this role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with graph databases and the modeling tradeoffs between graph and relational representations of connected identity data — this is central to how we represent Person-to-SSN, Person-to-Face, and Person-to-Legal relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience modeling evidence and confidence scoring into a coherent, queryable record — specifically connecting inspection evidence from the Inspection Catalog to trust decisions in the Trust Service.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Also valuable:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or owning systems that model, store, and maintain person or entity attributes and relationships at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in NIST 800-63 IAL2/AAL2 standards, including evidence requirements, verification methods, and identity lifecycle management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud-native infrastructure (GCP, AWS, or Azure).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in regulated environments (security, compliance, or data privacy requirements).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with emerging identity and credentialing standards (e.g., Verifiable Credentials, Decentralized Identifiers, OIDC extensions).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and a track record of influencing technical direction across an organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$242,693\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$307,125 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7801784003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5793836003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"275400.0","min_value":"214972.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"250000.0","min_value":"214972.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7801784003,"updated_at":"2026-08-21T15:02:46-04:00","requisition_id":"1762","title":"Principal Tech Lead Manager - Data Platform \u0026 Reliability Engineering","company_name":"ID.me","first_published":"2026-07-13T17:05:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me across federal, state, healthcare, and consumer brand networks. ID.me’s technology meets strict federal standards for consumer authentication (NIST 800-63-3 IAL2 / AAL2) , driving our commitment to “No Identity Left Behind”.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a \u0026lt;strong\u0026gt;Tech Lead Manager (TLM)\u0026lt;/strong\u0026gt; to lead and scale our \u0026lt;strong\u0026gt;Data Platform Team\u0026lt;/strong\u0026gt;, with a heavy emphasis on \u0026lt;strong\u0026gt;Site Reliability Engineering (SRE) and Data Reliability\u0026lt;/strong\u0026gt;. This team acts as the core service owner for ID.me\u0026#39;s high-throughput \u0026lt;strong\u0026gt;PostgreSQL database clusters\u0026lt;/strong\u0026gt; and our critical, in-house \u0026lt;strong\u0026gt;Identity Trust Graph Database\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this dual-hatted role, you will own the full technical architecture and people leadership mandate for the data platform tier. You will bridge the gap between deep infrastructure reliability and platform engineering, guiding a team of engineers to ensure our operational and analytical data layers meet strict SLAs for uptime, performance, data freshness, and compliance. The ideal candidate brings a strong systems-engineering mindset, deep expertise in managing large-scale relational databases, and a passion for building robust, self-healing data infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own Data Infrastructure \u0026amp;amp; Reliability:\u0026lt;/strong\u0026gt; Define and evolve the technical architecture and operational standards for ID.me\u0026#39;s data platform, focusing heavily on the performance, scale, and high availability of production PostgreSQL database clusters and our in-house graph database.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive SRE Practices for Data Tier:\u0026lt;/strong\u0026gt; Implement robust mechanisms for database clustering, replication, failover, disaster recovery, automated provisioning, and zero-downtime migrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Engineering \u0026amp;amp; Optimization:\u0026lt;/strong\u0026gt; Monitor, optimize, and scale platform services to meet strict requirements for query latency, throughput, and cross-region availability. Guide data model and schema design across relational and graph architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead Engineering Execution:\u0026lt;/strong\u0026gt; Drive roadmap delivery across the team—setting priorities, removing operational blockers, and ensuring the team builds reliable data tools and automation. Balance short-term operational fire fighting with long-term platform health and technical debt reduction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Talent Development:\u0026lt;/strong\u0026gt; Recruit, hire, mentor, and retain a high-performing team of database, infrastructure, and platform engineers. Conduct 1:1s, performance reviews, and career development conversations that foster a culture of ownership and technical excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security, Governance \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Partner with Security, Privacy, and Compliance engineering to enforce rigorous data governance, data minimization, lineage tracking, and access controls. Ensure infrastructure strictly complies with regulatory frameworks such as FedRAMP, NIST, and GDPR.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Forward Operations:\u0026lt;/strong\u0026gt; Champion AI-first practices across the team, leveraging AI tooling for automated test coverage, incident analysis, quick-start documentation, and infrastructure script generation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership Experience:\u0026lt;/strong\u0026gt; 8+ years of total software/infrastructure engineering experience, with at least 3 years explicitly in an engineering management or tech lead manager capacity leading teams of 5–10+ engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in \u0026lt;strong\u0026gt;data engineering, site reliability, or platform engineering\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Software Development Track Record:\u0026lt;/strong\u0026gt; Previous track record of running or leading a regular software development or feature team (building backend APIs, business logic, or customer-facing applications) is a major plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Graph Database Experience:\u0026lt;/strong\u0026gt; Familiarity or hands-on experience with graph database concepts, optimization, and technologies (e.g., Neo4j, Amazon Neptune) or custom-built graph layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Streaming \u0026amp;amp; Pipelines:\u0026lt;/strong\u0026gt; Experience with event-driven architectures and streaming data pipelines (e.g., Kafka, Kinesis) feeding into relational or non-relational datastores.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regulated Environments:\u0026lt;/strong\u0026gt; Background working within highly secure or regulated industries (e.g., FinTech, HealthTech, GovTech) handling highly sensitive personal data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Database Expertise:\u0026lt;/strong\u0026gt; deep, hands-on experience architecting, managing, tuning, and maintaining highly available production \u0026lt;strong\u0026gt;PostgreSQL database clusters\u0026lt;/strong\u0026gt; at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reliability \u0026amp;amp; SRE Foundations:\u0026lt;/strong\u0026gt; Proven background in data reliability engineering, site reliability engineering, or core data platform engineering. Deep familiarity with setting up production SLAs/SLOs, automated alerting, and incident response systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud \u0026amp;amp; Infrastructure-as-Code:\u0026lt;/strong\u0026gt; Strong experience with at least one major cloud platform (preferably AWS) and cloud-native ecosystem tools, including Kubernetes, Terraform, and Helm.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Communication:\u0026lt;/strong\u0026gt; Exceptional communication skills with the ability to translate complex database infrastructure and reliability needs into clear, actionable goals for product teams and executives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$242,693\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$275,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7789080003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5787967003,"location":{"name":"Mountain View, California, United States; New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"158419.0","min_value":"122815.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"133125.0","min_value":"103206.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7789080003,"updated_at":"2026-08-27T09:53:25-04:00","requisition_id":"1753","title":"Procurement Manager, Technology ","company_name":"ID.me","first_published":"2026-07-06T20:07:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role \u0026lt;/strong\u0026gt;(Open to Mountain View, CA or NY, NY for location)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is rebuilding its procurement and vendor management function as a lean, AI-augmented operating model. We\u0026#39;ve already delivered millions in annualized COGS and OPEX efficiencies through strategic vendor renegotiations, and we\u0026#39;re now extending that same rigor across the full vendor portfolio – proactively, continuously, and at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a builder\u0026#39;s role, not a process role. You\u0026#39;ll be the second human in a function designed to run on modern tooling and AI agents, working directly with the Strategic Vendor Management leader to deliver outcomes that traditionally required a much larger team. If you\u0026#39;re the kind of operator who looks at a tail of 100 vendors and thinks \u0026quot;I can find $XM in this,\u0026quot; and you\u0026#39;re equally comfortable planning and executing a negotiation strategy as configuring a workflow in a Procurement Tooling system, this role is tailor made for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own proactive coverage of the vendor portfolio outside the largest strategic relationships – driving consolidation, eliminating duplicative spend, renegotiating mid-tier contracts, and running the operational backbone of the function so that procurement at ID.me is materially more efficient than peer companies at our scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also have exposure to the cutting-edge strategic vendors ID.me uses to protect the American government from nation-state threat actors. This is a unique role and opportunity, you will learn how to build and operate a lean system in the age of AI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive value across the vendor tail.\u0026lt;/strong\u0026gt; Independently identify, prioritize, and execute renegotiations across mid-tier vendors. Bring quantified savings, term improvements, and risk reduction to every renewal cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Eliminate duplicative spend.\u0026lt;/strong\u0026gt; Hunt across the SaaS and technology portfolio for overlapping tools, dormant licenses, and consolidation opportunities. Build the business case, run the cross-functional alignment, execute the consolidation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Onboard, evaluate, and offboard vendors.\u0026lt;/strong\u0026gt; Run vendor selection processes for new technology. Coordinate POCs, structure pilots, capture performance data, and make sourcing recommendations grounded in data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate the procurement system of record.\u0026lt;/strong\u0026gt; Own day-to-day administration and continuous improvement of Procurement Tools – intake configuration, approval workflows, vendor records, renewal calendars, audit trails. The system you operate is the function\u0026#39;s leverage – making it work well is core to the role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run the AI agent layer.\u0026lt;/strong\u0026gt; Configure, monitor, and improve the AI agents that handle intake triage, renewal monitoring, contract review, and anomaly detection. You won\u0026#39;t build the agents from scratch, but you\u0026#39;ll be the operator who makes them sharper over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner cross-functionally.\u0026lt;/strong\u0026gt; Work directly with FP\u0026amp;amp;A, Legal, GRC/Risk, InfoSec, Privacy, and business owners across the company. Procurement at ID.me succeeds because it accelerates other functions, not because it gatekeeps them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in procurement, vendor management, FP\u0026amp;amp;A operations with vendor facing experience, consulting, or a closely adjacent operations role. Title and tenure matter less than what you\u0026#39;ve actually delivered.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of negotiated outcomes you can speak to specifically. What the situation was, what you did, what you saved or improved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine comfort with modern AI tools as part of how you work day-to-day – prompting LLMs to accelerate research and drafting, using AI features inside procurement and contract tools, identifying where AI can replace manual effort. This is non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems instincts. You\u0026#39;ve implemented or significantly improved procurement, finance, or operations tooling (Ramp, Coupa, Zip, Tropic, Spendflo, Ironclad, NetSuite, or similar). You see workflows as configurable systems, not fixed processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional operator orientation. Comfort leading a conversation with a stakeholder twice your level on why three of their tools should be one. Diplomatic but not deferential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership, mastery and confidence: This role will involve owning relationships with business partners across the organization, and understanding the product and its value to such a level you will be explaining it to C-Suite contract approvers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bias to action. You will be given autonomy in this role – we need someone who treats that as fuel, not as ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you won\u0026#39;t be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sitting in a queue waiting for tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Running RFPs as a process for its own sake.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defending the existing way of doing things.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation and level\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is structured at the Manager level with room for impact and growth as the function scales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why this role matters\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Strategic Vendor Management leader owns the largest strategic relationships and the orchestration vision for ID.me\u0026#39;s vendor portfolio. This role is the proactive coverage layer that makes the rest of the function work – the operator who reaches into the long tail, drives consolidation, runs the systems, and lets the strategic work happen at scale. It\u0026#39;s a high-leverage seat at a moment when the function is being rebuilt around modern tooling, AI, and a small team designed to outperform much larger procurement organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 9/15.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$122,815\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$158,419 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7763490003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5777128003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"146198.0","min_value":"92584.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"144160.0","min_value":"92584.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7763490003,"updated_at":"2026-08-19T18:00:49-04:00","requisition_id":"1716","title":"Revenue Operations Specialist","company_name":"ID.me","first_published":"2026-06-04T13:28:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About this Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Revenue Operations Specialist\u0026lt;/strong\u0026gt; to join our dynamic Revenue Operations team. In this role, you will be a key partner to our Sales organization, focusing on optimizing the \u0026quot;Lead-to-Cash\u0026quot; journey. You will combine operational excellence with a service-oriented mindset to ensure our sales processes are efficient, transparent, and scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a detail-oriented problem solver who enjoys bridging the gap between Sales, Finance, Legal, and Product. You will play a critical role in reducing sales friction, maintaining data integrity, and providing the insights necessary to drive predictable revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role is 5 days a week onsite in Mountain View, CA or McLean, VA.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Revenue Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead-to-Cash Support:\u0026lt;/strong\u0026gt; Enable and support Sales Representatives throughout the Lead-to-Cash process, including opportunity validation, quote creation, and contracting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Coordination:\u0026lt;/strong\u0026gt; Coordinate with Sales, Finance, Legal, Product, and Data Analytics to align Sales Opportunities and ensure compliance with company policies and revenue recognition standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Request Management:\u0026lt;/strong\u0026gt; Track and organize incoming operational requests (e.g., deal desk inquiries, CRM troubleshooting, contracting hurdles) to ensure visibility and timely resolution across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Analysis:\u0026lt;/strong\u0026gt; Prepare summaries and reports that highlight trends, bottlenecks, and key focus areas within the sales process to inform leadership decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Process Development \u0026amp;amp; Project Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workflow Documentation:\u0026lt;/strong\u0026gt; Support cross-functional process improvement efforts by documenting RevOps workflows (e.g., Sales Playbooks, Deal Desk protocols) and gathering feedback for iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project Execution:\u0026lt;/strong\u0026gt; Assist in project management activities such as implementing new sales tools, preparing project updates, and tracking action items for revenue-driving initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Impact Measurement:\u0026lt;/strong\u0026gt; Collect and analyze data to measure the effectiveness of new processes and tools on sales velocity and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Change Management:\u0026lt;/strong\u0026gt; Provide hands-on support to implement process changes and ensure smooth adoption across the Sales and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Innovation:\u0026lt;/strong\u0026gt; Maintain a hands-on mentality in leveraging AI tools to automate repetitive tasks, identify process bottlenecks, and drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree in Finance, Economics, or a STEM field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 3–5 years of experience in Revenue Operations, Sales Operations, Program Management, or related operational roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration:\u0026lt;/strong\u0026gt; Demonstrated experience managing revenue operations and collaborating effectively across multiple stakeholders (Sales, Finance, Legal).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM Expertise:\u0026lt;/strong\u0026gt; Proficiency with Salesforce (or similar CRM), specifically in managing complex opportunities, CPQ (Configure, Price, Quote) workflows, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech Stack Knowledge:\u0026lt;/strong\u0026gt; Familiarity with modern Marketing and RevOps tools (e.g., Marketo, Gong, Clari, Seismic or Rocketlane).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Skills:\u0026lt;/strong\u0026gt; Strong business analytics skills with the ability to use SQL, Tableau, or Google Sheets to synthesize complex data into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Desk Experience:\u0026lt;/strong\u0026gt; Previous experience in a Deal Desk or Sales Support capacity, helping navigate complex contract terms and pricing approvals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding communication skills with the ability to explain complex operational processes to non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agility:\u0026lt;/strong\u0026gt; Comfort working in a fast-paced, high-growth SaaS environment with shifting priorities and a bias toward action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Automation Proficiency:\u0026lt;/strong\u0026gt; Experience utilizing AI and automation tools (e.g., Claude, GitHub, Zapier) to streamline workflows, automate repetitive tasks, and increase operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Ideal Candidate Will Thrive In\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A collaborative environment where \u0026quot;Sales Support\u0026quot; is viewed as a strategic partnership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A setting that values data-driven decision-making and process transparency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A mission-driven company that prioritizes reducing friction to accelerate impact and innovation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$92,584\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$144,160 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,925\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,170 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029079003,"name":"Revenue Operations","child_ids":[],"parent_id":4023443003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7828302003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5805844003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"186673.0","min_value":"128459.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"143681.0","min_value":"128459.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7828302003,"updated_at":"2026-08-19T18:00:49-04:00","requisition_id":"1777","title":"Salesforce Administrator, Revenue Operations","company_name":"ID.me","first_published":"2026-08-12T13:23:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About this Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Salesforce Administrator\u0026lt;/strong\u0026gt; to serve as the backbone of our Revenue Operations infrastructure. In this role, you will transition beyond standard administration to focus on the technical architecture, AI integration, and cross-platform automation that powers our revenue engine.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a systems architect at heart—someone who understands how to maintain a \u0026quot;System of Record\u0026quot; while integrating it with modern data warehouses, AI models, and product-led growth (PLG) signals. You will be the technical guardrail for our internal automation efforts, ensuring that our systems remain secure, scalable, and highly performant.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role is 5 days onsite in Mountain View, CA or McLean, VA.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;System Architecture \u0026amp;amp; Maintenance\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure Management:\u0026lt;/strong\u0026gt; Own the technical maintenance and overall health of the Salesforce instance, including release management, performance monitoring, and technical debt reduction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrations \u0026amp;amp; Data Warehousing:\u0026lt;/strong\u0026gt; Architect and maintain secure data pipelines between Salesforce and our internal data warehousing (e.g., Snowflake, BigQuery) to ensure a single source of truth for all revenue data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;IT Security \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Partner with IT Security to implement and enforce rigorous governance, SSO, encryption standards, and granular permission sets to protect sensitive customer and financial data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Automation Governance\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Super User Oversight:\u0026lt;/strong\u0026gt; Act as the technical reviewer and governance lead for automation efforts initiated by internal SMEs and super users, ensuring all Flows and logic are scalable and non-conflicting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Guardrails:\u0026lt;/strong\u0026gt; Develop and maintain the technical framework that allows business units to build within the system while maintaining architectural integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Flow \u0026amp;amp; Logic Optimization:\u0026lt;/strong\u0026gt; Refactor complex legacy processes into modern, efficient Salesforce Flows and managed triggers to increase system speed and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Product Integration\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Strategy Execution:\u0026lt;/strong\u0026gt; Support the technical integration of AI tools (e.g., Salesforce Agentforce, Claude or other external LLMs) into the sales workflow to automate routine tasks and provide predictive insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Data Ingestion:\u0026lt;/strong\u0026gt; Work closely with Product Engineering to integrate product-usage signals into Salesforce, enabling automated triggers for Sales, Customer Success teams, and our Customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Evolution:\u0026lt;/strong\u0026gt; Stay at the forefront of the Salesforce ecosystem to identify and implement emerging technologies that can further automate and optimize the revenue cycle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree in Computer Science, Business Administration, or a related STEM field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 3+ years of Salesforce Administration experience in high-complexity, enterprise-grade environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency:\u0026lt;/strong\u0026gt; Expert-level knowledge of Salesforce Flow, Process Builder, and a good understanding of Apex/SOQL logic.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Certifications:\u0026lt;/strong\u0026gt; Salesforce Administrator, Platform App Builder, or Data Cloud Consultant certifications are highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; AI Literacy:\u0026lt;/strong\u0026gt; Experience with Salesforce Data Cloud, Agentforce, or integrating Salesforce with external AI/ML models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Familiarity with SOC2, GDPR, or other security frameworks as they relate to CRM governance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Ideal Candidate Will Thrive In\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A technical environment where they act as the bridge between \u0026quot;Business Needs\u0026quot; and \u0026quot;System Architecture.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A fast-paced environment that requires balancing immediate business agility with the discipline to build for scale and look beyond quick-fix solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A forward-looking team that treats the CRM as a product and is eager to experiment with AI and automation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$128,459\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$143,681 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,347\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,673 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029079003,"name":"Revenue Operations","child_ids":[],"parent_id":4023443003}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7907930003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5844143003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"115583.0","min_value":"90000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"115583.0","min_value":"90000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7907930003,"updated_at":"2026-08-25T16:24:40-04:00","requisition_id":"1786","title":"Senior Accountant - Payroll Accounting","company_name":"ID.me","first_published":"2026-08-21T11:50:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for a Senior Accountant to own the accounting for our largest expense category: our people. This role owns payroll, bonus, commission, benefits, insurance, and severance accounting — from journal entries and accruals through reconciliation, variance analysis, and audit support. This role also assists in the review of day-to-day accounts payable, T\u0026amp;amp;E, and corporate card activity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role with real ownership: you\u0026#39;ll be the person Finance, HR/People, and FP\u0026amp;amp;A come to when they need to understand what people cost and why the number moved. It\u0026#39;s ideal for someone who enjoys diving into transactional detail, tightening processes, and jumping into ad-hoc analytics when the business needs answers fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is America\u0026#39;s leading identity verification solution, with over 111 million members and growing. We\u0026#39;re building a top-notch Finance team to support that growth — if you\u0026#39;re detail-driven, analytical, and looking for a fast-paced, pre-IPO company with real upward mobility, this could be a great fit.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Payroll to record each payroll cycle, tying the payroll register to the general ledger and reconciling wages, employer taxes, and withholdings; own payroll tax accruals and liability reconciliations, coordinating with Payroll and Tax on multi-state filings and variances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare and maintain accruals for annual and performance bonuses, spot bonuses, referral and sign-on bonuses, and compensated absences (PTO), including true-ups and reversals as awards are paid, forfeited, or re-forecast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commission accounting cycle: accruals, capitalization and amortization of incremental contract costs under ASC 340-40, clawbacks and reversals, and reconciliation to commission plan calculations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Account for severance and other termination benefits, including recognition criteria and accrual timing, and track payouts through final settlement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own benefits and insurance accounting, including self-insured medical claims and IBNR accruals, stop-loss premiums and recoveries, 401(k) employer match accrual and funding reconciliation, HSA/FSA, COBRA, and workers\u0026#39; compensation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reconcile headcount and compensation data across the HRIS, payroll platform, and general ledger, resolving differences at the source\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with HR/People and FP\u0026amp;amp;A on compensation and headcount variance analysis, including labor cost by department, labor allocation across functions, and capitalization of internal-use software labor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review vendor onboarding and daily accounts payable transactions — vendor invoices, T\u0026amp;amp;E, and corporate card activity — as a back-up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform monthly bank reconciliations and investigate variances quickly and accurately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support month-end close: journal entries, accruals, and variance analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ad-hoc financial and operational analytics to support business decisions and process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools and agentic/LLM-based solutions to automate recurring people-cost workflows and improve decision quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support payroll and HRIS implementations and integrations to the ERP, including data validation, parallel testing, and cutover\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with process optimization, documentation, and SOX-ready internal control enhancements over payroll and compensation as the company scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as liaison with external auditors for all people-related costs and employee expenses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of relevant accounting experience, with a preference for public accounting background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on ownership of payroll and compensation accounting, including journal entries, tax reconciliations, bonus/PTO accruals, and benefits accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of US GAAP relevant to employee costs: compensated absences (ASC 710), termination benefits (ASC 420/712), and incremental costs to obtain a contract (ASC 340-40)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with self-insured benefit plans, IBNR claim accruals, and stop-loss arrangements a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with multi-state payroll and coordination with payroll/tax service providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across payroll and HRIS platforms (ADP, UKG, Workday, or similar), reconciled to an ERP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with ERP systems (NetSuite preferred) and modern accounting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-volume transactional environments (SaaS/tech a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with high attention to detail and end-to-end ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel/Google Sheets skills, with a willingness to automate and streamline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated interest in applying AI and automation to accounting workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle sensitive compensation and employee data with complete discretion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in accounting, finance, or related field preferred; CPA or progress toward CPA a plus, not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,583 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7655156003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5728216003,"location":{"name":"New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"325000.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"296820.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7655156003,"updated_at":"2026-08-27T09:55:38-04:00","requisition_id":"1639","title":"Senior Account Executive, Public Sector (SLED)","company_name":"ID.me","first_published":"2026-06-11T14:42:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Senior Account Executive, Public Sector (SLED)\u0026lt;/strong\u0026gt; is a high-impact role responsible for spearheading new business acquisition and strategic expansion within the State, Local, and Education markets. You will act as a sophisticated navigator of the public sector, translating complex technical solutions into mission-critical outcomes for government agencies.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Complex Cycle Management:\u0026lt;/strong\u0026gt; Lead and execute sophisticated, end-to-end sales cycles within the SLED market, often involving multi-departmental buy-in and complex RFP/RFI processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Growth:\u0026lt;/strong\u0026gt; Design and execute a territory play-book that contributes significantly to the company’s financial objectives and market leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Relationship Building:\u0026lt;/strong\u0026gt; Cultivate and maintain deep, long-term \u0026quot;trusted advisor\u0026quot; relationships with CIOs, CTOs, and Program Directors across state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Partner with Customer Success and Product teams to ensure successful pilot-to-production transitions and long-term account health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Development:\u0026lt;/strong\u0026gt; Identify and leverage a robust network of channel partners, system integrators (SIs), and lobbyists to accelerate market entry and deal velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting Excellence:\u0026lt;/strong\u0026gt; Maintain a rigorous, predictable sales pipeline, providing accurate quarterly forecasts in a landscape known for its long lead times.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The SLED Veteran:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;7–15 years\u0026lt;/strong\u0026gt; of demonstrable success in technology sales, with a primary focus on \u0026lt;strong\u0026gt;SLED (State, Local, and Higher Education)\u0026lt;/strong\u0026gt; markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; A consistent history of over-achieving seven-figure quotas and closing \u0026quot;landmark\u0026quot; deals within government sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Procurement Mastery:\u0026lt;/strong\u0026gt; Deep understanding of public sector procurement vehicles (e.g., NASPO, GSA, state-specific contracts) and the legislative cycles that drive funding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Existing Network:\u0026lt;/strong\u0026gt; A \u0026quot;ready-to-go\u0026quot; book of business and high-level contacts within key state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to distill complex technical value propositions into compelling narratives for both technical staff and non-technical elected officials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Experience thriving in a high-growth, fast-paced environment where proactive problem-solving and an entrepreneurial mindset are required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree required; advanced degree or relevant certifications in Public Administration or Business preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 9/15.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-ST2\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$345,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023449003,"name":"Public Sector Sales","child_ids":[],"parent_id":4023443003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054517003,"name":"ID.me New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7694214003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5748117003,"location":{"name":"United States (U.S.)"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"325000.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"296820.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7694214003,"updated_at":"2026-08-27T09:58:15-04:00","requisition_id":"1660","title":"Senior Account Executive, Public Sector (SLED) (Ohio/Indiana/Illinois)","company_name":"ID.me","first_published":"2026-06-11T14:41:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Senior Account Executive, Public Sector (SLED)\u0026lt;/strong\u0026gt; is a high-impact role responsible for spearheading new business acquisition and strategic expansion within the State, Local, and Education markets. You will act as a sophisticated navigator of the public sector, translating complex technical solutions into mission-critical outcomes for government agencies.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Complex Cycle Management:\u0026lt;/strong\u0026gt; Lead and execute sophisticated, end-to-end sales cycles within the SLED market, often involving multi-departmental buy-in and complex RFP/RFI processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Growth:\u0026lt;/strong\u0026gt; Design and execute a territory play-book that contributes significantly to the company’s financial objectives and market leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Relationship Building:\u0026lt;/strong\u0026gt; Cultivate and maintain deep, long-term \u0026quot;trusted advisor\u0026quot; relationships with CIOs, CTOs, and Program Directors across state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Partner with Customer Success and Product teams to ensure successful pilot-to-production transitions and long-term account health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Development:\u0026lt;/strong\u0026gt; Identify and leverage a robust network of channel partners, system integrators (SIs), and lobbyists to accelerate market entry and deal velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting Excellence:\u0026lt;/strong\u0026gt; Maintain a rigorous, predictable sales pipeline, providing accurate quarterly forecasts in a landscape known for its long lead times.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The SLED Veteran:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;7–15 years\u0026lt;/strong\u0026gt; of demonstrable success in technology sales, with a primary focus on \u0026lt;strong\u0026gt;SLED (State, Local, and Higher Education)\u0026lt;/strong\u0026gt; markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; A consistent history of over-achieving seven-figure quotas and closing \u0026quot;landmark\u0026quot; deals within government sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Procurement Mastery:\u0026lt;/strong\u0026gt; Deep understanding of public sector procurement vehicles (e.g., NASPO, GSA, state-specific contracts) and the legislative cycles that drive funding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Existing Network:\u0026lt;/strong\u0026gt; A \u0026quot;ready-to-go\u0026quot; book of business and high-level contacts within key state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to distill complex technical value propositions into compelling narratives for both technical staff and non-technical elected officials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Experience thriving in a high-growth, fast-paced environment where proactive problem-solving and an entrepreneurial mindset are required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree required; advanced degree or relevant certifications in Public Administration or Business preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023449003,"name":"Public Sector Sales","child_ids":[],"parent_id":4023443003}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7978550003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5878931003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"158000.0","min_value":"132000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Finance","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7978550003,"updated_at":"2026-09-08T18:22:29-04:00","requisition_id":"1794","title":"Senior Analyst / Manager, Sales Operations \u0026 Deal Desk","company_name":"ID.me","first_published":"2026-09-08T18:22:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is hiring a Manager of Sales Operations \u0026amp;amp; Deal Desk to be the operational engine behind our sales process — from pipeline hygiene and CRM administration to deal structuring and approvals. This role sits within Revenue Operations and is the day-to-day partner Sales reps and managers turn to for anything that touches process, systems, or deal terms. Given ID.me\u0026#39;s consumption-based pricing model, deals often involve non-standard structures — usage tiers, ramp schedules, minimum commitments — that require careful review and consistent governance. This role is a strong fit for someone who\u0026#39;s detail-oriented, systems-fluent, and energized by being the person who keeps sales moving efficiently without sacrificing deal quality or compliance.\u0026amp;nbsp;\u0026lt;br\u0026gt;Level (Senior Analyst vs. Manager) will be determined based on the candidate\u0026#39;s experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sales Operations \u0026amp;amp; Deal Desk is where strategy meets execution — every deal that closes efficiently and every clean pipeline report starts here. This role gives you direct, visible impact on how quickly and effectively ID.me\u0026#39;s sales team can operate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Deal Desk\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review and approve deal structures, pricing exceptions, discounting, and non-standard contract terms in line with company policy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Legal, and Finance to structure deals for ID.me\u0026#39;s consumption-based pricing model — usage tiers, minimum commitments, ramp schedules, and renewal terms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deal desk approval workflows and playbooks, ensuring consistent turnaround times and clear escalation paths\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on deal desk cycle time, exception volume, and win/loss patterns tied to deal structure\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Sales Operations\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own CRM data integrity and administration (Salesforce): pipeline hygiene, opportunity stages, fields, and reporting structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support territory design, account assignment, and quota allocation in partnership with Sales leadership\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain sales dashboards and reporting for pipeline coverage, forecast accuracy, and rep productivity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement process improvements across the quote-to-cash lifecycle, reducing friction for reps and improving data quality for Finance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Partnership\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the go-to resource for sales reps and managers on process, systems, and deal questions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance/FP\u0026amp;amp;A to ensure deal terms and CRM data flow cleanly into revenue reporting and forecasting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support onboarding and training for new sales hires on CRM usage, deal desk process, and sales tools\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with ad hoc analysis and projects as Revenue Operations scales\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years (Senior Analyst) or 5+ years (Manager) of experience in sales operations, deal desk, or a related analytical function, ideally in B2B SaaS\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience with Salesforce (or comparable CRM) — administration, reporting, and workflow configuration\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel/spreadsheet skills; comfort building clean, reliable analysis under time pressure\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail and a process-oriented mindset — comfortable being the person who enforces consistency\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator who can explain policy and process to sales reps without being a bottleneck\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a fast-paced, high-growth environment where process is still being built\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with deal structuring for consumption/usage-based pricing models - Experience with CPQ tools or quote-to-cash process design\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to sales compensation, territory planning, or forecasting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$132,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$169,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7791608003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5789016003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"352590.0","min_value":"275802.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"352590.0","min_value":"275802.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7791608003,"updated_at":"2026-09-09T18:17:42-04:00","requisition_id":"1758","title":"Senior Architect","company_name":"ID.me","first_published":"2026-07-06T12:37:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Senior Architect to serve as the technical authority across the Work Profiles and Communities platforms — the systems that define how individuals prove affiliation with organizations, institutions, and professional communities, and how that proof is structured, issued, and reused across ID.me’s ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work Profiles and Communities are among ID.me’s highest-growth domains. Work Profiles enables companies and government agencies to define precise eligibility criteria — employees, contractors, licensed professionals, authorized signers — and verify individuals against those rules at the right assurance level, from low-friction consumer offers to high-assurance regulated transactions (FDIC, IRS, HHS, SSA). Communities extends this capability to professional and brand communities: fitness professionals for Lululemon, trade contractors for Home Depot, corporate employees for Verizon. Together, these systems must scale to thousands of distinct profiles, support a “validate once, reuse everywhere” model across ID.me’s partner network, and be deliverable to customer specification within weeks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role calls for deep expertise in data modeling and API design — specifically how person-to-organization and person-to-credential relationships are represented, how eligibility rules and affiliation evidence are structured into queryable profiles, and how those profiles are issued to users’ wallets and federated via OIDC to downstream partners. You will own the data model strategy, API contract integrity, and long-term architecture for both platforms, and you will set the technical patterns that allow ID.me to scale community delivery into a high-velocity, self-service factory.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner closely with Product, Architecture, Identity, Security, Compliance, and enterprise customer teams to deliver a trustworthy, scalable foundation used by millions of members and hundreds of partners.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the data model strategy and long-term architecture for Work Profiles and Communities, including how person-to-organization, person-to-credential, and domain-to-organization relationships are represented, validated, and queried.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the API contracts across both platforms — including the Affiliation Profile API, Work Profile issuance and lifecycle APIs, and the OIDC extensions that surface organizational claims to downstream partners — covering versioning, compatibility, and governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical direction and design standards for the domain, establishing the patterns that allow ID.me to deliver new community profiles to customer specification at scale and speed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve the profile configuration model — the eligibility rules, assurance tiers, validation mechanisms, and attribute mappings that power both self-service community creation and high-assurance enterprise use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the architecture of modular validation mechanisms (email domain, ownership matching, document verification, enterprise SSO, registry integrations) as composable building blocks within the Work Profiles platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor staff and senior engineers, raising the bar for data modeling, API design, and identity profile architecture across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design of profile lifecycle management — issuance, expiration, revocation, and revalidation — ensuring profiles in users’ wallets remain accurate and auditable over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure security, privacy, and compliance requirements are built into the fabric of Work Profiles and Communities, with particular rigor for high-assurance regulated use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to platform-wide architecture decisions, representing the data and contract needs of Work Profiles and Communities in cross-functional technical forums.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of software engineering experience, including significant time as a recognized technical authority for a complex domain spanning multiple systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in data modeling — including designing schemas and relationship structures that remain correct, performant, and auditable at scale, particularly for entity-attribute and affiliation models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record designing and owning APIs and data contracts for source-of-truth systems used by internal and external consumers, including versioning, compatibility, and governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to set technical strategy and drive alignment across engineering teams without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing configuration-driven or rules-driven systems where product behavior is defined by structured data rather than hardcoded logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Especially important for this role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or owning systems that model person-to-organization or person-to-credential relationships — including how affiliation evidence is structured, validated, issued, and reused across multiple downstream consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing platform systems intended to operate as a factory or self-service configuration layer — where new instances (communities, profiles, eligibility rules) can be created and deployed rapidly against a shared, well-modeled foundation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Also valuable:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in NIST 800-63 IAL2/AAL2 standards, including evidence requirements, verification methods, and identity lifecycle management — particularly as they apply to organization-bound credentials and high-assurance regulated use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OIDC and OAuth 2.0, including designing and extending claims and scopes to surface organizational and affiliation attributes to relying parties.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with graph databases and the modeling tradeoffs between graph and relational representations of entity-attribute relationships at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in regulated environments (financial services, healthcare, federal government) with security, compliance, or data privacy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with emerging identity and credentialing standards (Verifiable Credentials, Decentralized Identifiers) and how they apply to organizational and professional credentials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud-native infrastructure (GCP, AWS, or Azure).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and a track record of influencing technical direction across an organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$275,802\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$352,590 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7767660003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778970003,"location":{"name":"United States (U.S.)"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"321794.0","min_value":"216689.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"276576.0","min_value":"216689.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7767660003,"updated_at":"2026-08-27T10:02:50-04:00","requisition_id":"1726","title":"Senior Sales Director, Commercial \u0026 Workforce Identity Solutions","company_name":"ID.me","first_published":"2026-07-31T15:50:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Senior Sales Director, Commercial \u0026amp;amp; Workforce Identity Solutions\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideal locations- Mclean, VA, San Francisco Bay Area, and New York, NY\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a dynamic Sales Director to lead and grow our Commercial and Workforce Identity Solutions business. This is a fully remote leadership role responsible for managing a small initial team of Account Executives and Account Managers driving new logo acquisition and net revenue retention (NRR) growth within existing accounts. The team is expected to scale quickly, making a growth mindset and proven experience building in high-growth environments essential. Experience in cybersecurity or identity solutions is highly preferred.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Supervisory Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Directly manage, mentor, and develop an initial team of AEs and AMs, with the expectation of rapid team growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear performance expectations, conduct regular pipeline reviews, and deliver ongoing coaching to accelerate team development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale repeatable playbooks and processes to support a growing distributed sales team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Operations, Marketing, and Product to align go-to-market strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of accountability, continuous learning, and growth mindset across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and exceed quota targets for new business acquisition (new logo) and net revenue retention across existing commercial and workforce identity accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a strategic territory plan targeting mid-market and enterprise organizations seeking identity verification and workforce identity solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex, consultative sales cycles from prospecting through close, engaging executive-level stakeholders (CISO, CIO, VP HR, VP IT).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive expansion and upsell motions within the existing customer base to grow NRR.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately forecast pipeline and revenue on a weekly, monthly, and quarterly basis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Solutions Engineering, Customer Success, Product, and Legal to drive deals to close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent ID.me at industry events, conferences, and customer engagements as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide market and competitive intelligence to inform product and go-to-market strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate and prepare for rapid headcount and territory growth, scaling team structure proactively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Skills / Abilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of SaaS sales experience with a demonstrated ability to close complex enterprise deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in a sales leadership role managing and developing quota-carrying AEs and/or AMs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of meeting or exceeding individual and team revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into commercial or enterprise accounts with multi-stakeholder buying processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong growth mindset with demonstrated experience scaling teams, processes, and playbooks in a fast-moving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in pipeline management and forecasting methodologies (e.g., MEDDIC, MEDDPICC); Salesforce CRM preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication, negotiation, and executive presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and effectively in a fully remote environment while managing a distributed team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of these qualifications.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in cybersecurity, identity and access management (IAM), or digital identity solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling workforce identity, SSO, MFA, or identity verification platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with key verticals such as financial services, healthcare, government contracting, or HR technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a high-growth or Series B/C/D+ stage company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or scaling an outbound sales motion from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Education and/or Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Marketing, Computer Science, or a related field; or equivalent professional experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive SaaS sales experience required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of sales leadership experience required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-ST2\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,689\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,576 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7849712003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5815914003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"231050.0","min_value":"190978.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Engineering","value_type":"single_select"}],"id":7849712003,"updated_at":"2026-08-21T15:11:34-04:00","requisition_id":"1780","title":"Senior Software Development Engineer - Fullstack ","company_name":"ID.me","first_published":"2026-08-18T12:20:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Senior Fullstack Software Development Engineer to join the Person team. You\u0026#39;ll design and build the systems that define who a person is on ID.me — the canonical record of their identity, the APIs that serve it, and the unified experience where members see and manage it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Engineer, you will play a key role in architecting and scaling the Person platform to ensure it is secure, consistent, and performant across ID.me\u0026#39;s\u0026amp;nbsp; ecosystem. You\u0026#39;ll partner with design to build the Person experience, and own the Backend for Frontend APIs and services that serve as the source of truth for personal data — working across teams to deliver systems that keep a person\u0026#39;s identity accurate and consistent for millions of members and the partners who rely on them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will be based full-time in either our McLean, VA or Mountain View, CA office.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership: Own the design and implementation of significant areas of the Person platform — the canonical record of a person\u0026#39;s identity and the rules governing how it is created, merged, and split. Author and implement UX architecture for the areas you own, contribute to design reviews across the team, and stay hands-on through implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Team Influence: Work closely with teams across ID.me to understand how person data is consumed and embedded in their systems to solve real needs. Represent your areas in architectural forums and cross-team planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Design \u0026amp;amp; Architecture:\u0026amp;nbsp; Design and Implement end-to-end of complex, high-impact features across the full stack — from the person data model and services, through Backend for Frontend, APIs, to the unified person experience members interact with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering Excellence: Set the standard for code quality, testing, observability, and incident response. Drive technical debt reduction and platform reliability improvements. Mentor senior and mid-level engineers through code reviews, design critiques, and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-Augmented Development: Model and champion AI-first engineering practices — leveraging tools like Claude Code to accelerate design, implementation, and review cycles — and help the broader team adopt these workflows effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or Master\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of professional experience developing across the full stack in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in at least one backend language (Python, Go, or Java) and with modern frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of professional experience developing frontend applications (Angular, React etc)\u0026amp;nbsp; in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building user-facing web applications in a modern frontend stack (TypeScript, React) and the Backend for Frontend APIs behind them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with identity resolution or entity matching — deduplication, record merge and split, or data normalization at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise building, documenting, and evolving public-facing REST or GraphQL APIs used by multiple internal and external consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with relational databases (e.g., PostgreSQL) and graph or NoSQL data stores.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of distributed systems concepts — caching, asynchronous processing, event-driven architectures (Kafka, SNS/SQS), and cloud-native patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling sensitive personal data under privacy and security constraints: encryption, access control, auditability, retention and deletion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated or high-assurance domains (government, financial, or healthcare systems).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,978\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$231,050 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7769003003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5779616003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"221668.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"185000.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7769003003,"updated_at":"2026-08-21T15:10:35-04:00","requisition_id":"1742","title":"Senior Software Engineer - Developer Portal","company_name":"ID.me","first_published":"2026-07-28T12:31:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a \u0026lt;strong\u0026gt;Senior Software Engineer (SDE-IV)\u0026lt;/strong\u0026gt; to join the \u0026lt;strong\u0026gt;Developer Portal\u0026lt;/strong\u0026gt; team, where we\u0026#39;re building the self-service platform that enables organizations to rapidly integrate trusted identity verification.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Identity proofing is fundamentally complex and integrating an identity proofing flow requires many steps while meeting standard bodies assurance requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Developer Portal at \u0026lt;a href=\u0026quot;http://id.me\u0026quot;\u0026gt;ID.me\u0026lt;/a\u0026gt; is the product that brings the pieces together for the external developer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Today, much of that onboarding is still performed manually through in-house Solutions Consultants that have many other responsibilities. Our mission is to enable customers and their developers to register their application, configure their identity needs, test in a production-like sandbox, and launch to production—all through a modern self-service experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will own a significant portion of that platform end-to-end. You\u0026#39;ll independently drive medium-to-large initiatives from ambiguous problem definition through production, serve as the technical owner for the systems you build, and help define the future of how developers integrate with ID.me.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work across a modern micro-frontend platform built with \u0026lt;strong\u0026gt;Next.js\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;React\u0026lt;/strong\u0026gt;, alongside Java backend other legacy services (mostly Ruby) powering identity, organizations, applications, authorization, and developer APIs. Previous Java and Ruby experience is welcome but not required—we value engineers who are comfortable learning whatever technology the problem requires.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is based in our \u0026lt;strong\u0026gt;Mountain View, CA\u0026lt;/strong\u0026gt; office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Build Self-Service Developer Experiences\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Design, build, and operate the experiences that allow customers to onboard themselves to the ID.me platform. Take loosely defined problems, collaborate with Product and Design to clarify requirements, and independently deliver production-ready solutions from design through launch.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Own the Developer Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Treat \u0026lt;strong\u0026gt;time first successful self-service onboarding\u0026lt;/strong\u0026gt;, that results first time successful verification by their customers,\u0026lt;strong\u0026gt; as the team\u0026#39;s north-star metric\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Build Platform Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Extend the platform powering the Developer Portal, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Micro-frontends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Micro-service backends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shared UI component libraries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feature-flag driven migrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Versioned API contracts for our customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Authentication, Authorization \u0026amp;amp; Identity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Build secure Developer Portal capabilities, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;OAuth 2.0\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OpenID Connect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise SSO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-tenant authorization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relationship-based access control\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Session management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Credential management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identity-aware application provisioning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner closely with our Identity, Organizations, Authorization, and Platform Engineering teams to evolve these capabilities without disrupting existing integrations.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional software development experience building and operating production web applications. [Less for PHD, Masters]\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience building developer-facing platforms such as developer portals, API platforms, authentication platforms, cloud platforms, payments platforms, or other self-service developer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with TypeScript, React, and modern frontend architecture, including production experience with Next.js or similar frameworks\u0026amp;nbsp;and operating backend services using modern web frameworks such as Ruby on Rails, Node.js, Java, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and a commitment to an AI-first engineering culture that leverages these tools to improve software quality, testing, and engineering velocity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with OpenAPI, docs-as-code tooling, or SDK generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience implementing authentication and authorization systems using OAuth 2.0, OpenID Connect, or related identity standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience independently driving medium-to-large technical initiatives from definition through production while making sound architectural tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills with experience partnering across Product, Design, and Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Webpack Module Federation or similar micro-frontend architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of runtime dependency sharing, singleton libraries, version compatibility, and independently deployed frontend applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise identity standards including OAuth 2.0, OpenID Connect, SAML 2.0, or SCIM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relationship-based authorization systems such as SpiceDB, OpenFGA, or Zanzibar-inspired architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with policy engines such as OPA, or Cedar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity verification, fraud prevention, KYC/AML, or regulated identity systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of NIST 800-63 IAL/AAL guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Java (Spring Boot or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with PostgreSQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience performing feature-flag-driven migrations in customer-facing production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Google Cloud Platform and cloud-native application development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability platforms such as OpenTelemetry, Honeycomb, Prometheus, and Sentry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with automated testing frameworks such as Playwright, Jest, or Cypress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About ID.me\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers verify their identity once and seamlessly sign in across websites without creating new accounts or repeatedly proving who they are.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More than \u0026lt;strong\u0026gt;152 million members\u0026lt;/strong\u0026gt; use ID.me across \u0026lt;strong\u0026gt;20 federal agencies, 45 state government agencies, 70+ healthcare organizations, and over 600 consumer brands\u0026lt;/strong\u0026gt;. ID.me is a \u0026lt;strong\u0026gt;NIST 800-63 IAL2/AAL2-certified\u0026lt;/strong\u0026gt; Credential Service Provider and is committed to our mission of \u0026lt;strong\u0026gt;No Identity Left Behind\u0026lt;/strong\u0026gt;, ensuring every individual has access to a secure, privacy-preserving digital identity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At ID.me, we embrace AI-assisted software development as a core part of how we build products, while maintaining the engineering rigor, security, and quality required to earn and preserve trust at internet scale.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,978\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$221,668 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7864537003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5823074003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"210971.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"185000.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7864537003,"updated_at":"2026-08-26T13:25:22-04:00","requisition_id":"1783","title":"Senior Software Engineer – Platform \u0026 Data Infrastructure","company_name":"ID.me","first_published":"2026-08-18T15:23:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Senior Software Engineer (Platform \u0026amp;amp; Data Infrastructure) to architect, scale, and maintain the core cloud-native platform and data infrastructure that powers our digital identity platform. In this role, you will take ownership of multi-region Kubernetes fleets, automated GitOps pipelines, policy-as-code governance, and enterprise data workflow orchestrations. Working closely with Platform, Security, SRE, and Product Engineering teams, you will turn complex infrastructure into self-service developer capabilities, enforce security guardrails, and ensure high availability across critical production services. This is a hands-on technical role for a senior engineer with deep expertise in cloud-native distributed systems, Infrastructure as Code (IaC), GitOps continuous delivery, and data platform operations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate Cloud-Native Kubernetes Fleets: Own the lifecycle, network topology, node-pool migrations, and multi-region deployment of production Kubernetes clusters (GKE/EKS) supporting microservices at scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive GitOps \u0026amp;amp; CI/CD Delivery: Maintain automated GitOps reconciliation pipelines using FluxCD and Helm, driving cluster bootstrapping, progressive rollouts, and secret integrations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale Infrastructure as Code \u0026amp;amp; Policy Governance: Architect modular Terraform codebases, manage enterprise workspaces (Terraform Enterprise/Terragrunt), and enforce compliance guardrails using policy-as-code frameworks (Sentinel/OPA).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain Data Platform Infrastructure: Build and optimize data pipelines and workflow orchestrations using Apache Airflow, Kafka, and enterprise data warehouses (e.g., BigQuery).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enforce Zero-Trust Security \u0026amp;amp; Secrets Management: Integrate enterprise secret management tools (HashiCorp Vault, External Secrets Operator, Google Secret Manager/KMS) and enforce Workload Identity and network perimeter controls.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Complex Infrastructure Migrations: Direct zero-downtime infrastructure initiatives, including IP-addressing migrations, cluster rebuilds, and database cutovers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Reliability, DR \u0026amp;amp; On-Call Excellence: Active participation in on-call rotations, designing observability dashboards (Splunk, GCP Cloud Logging/Stackdriver), writing runbooks, and executing regional disaster recovery (DR) failover drills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Mentorship: Guide mid-level and junior engineers through code/design reviews, establishing self-service infrastructure standards across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Graduate degree in Computer Science, Software Engineering, or a related technical field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of professional experience in platform engineering, Site Reliability Engineering (SRE), or cloud data infrastructure.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming skills in modern languages/scripts such as Python, Bash, SQL, or Java.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience operating enterprise-scale Kubernetes fleets (GKE or EKS) and container ecosystems.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive, practical experience writing modular Terraform and managing Infrastructure as Code at scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating event-streaming and workflow systems such as Apache Airflow, Kafka, or BigQuery.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications: Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Terraform Enterprise (TFE) and writing Sentinel or Open Policy Agent (OPA) policy-as-code guardrails.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with GitOps workflows utilizing FluxCD or ArgoCD across multi-tenant production fleets.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced secrets management expertise using HashiCorp Vault and Kubernetes External Secrets Operator.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of executing large-scale cloud migrations, data warehouse transitions (e.g., Vertica to BigQuery), or networking range overhauls with zero customer impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,978\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$214,052 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7817655003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5801047003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"231050.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"185000.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7817655003,"updated_at":"2026-08-21T15:12:32-04:00","requisition_id":"1772","title":"Senior Software Engineer – Quality Engineering ","company_name":"ID.me","first_published":"2026-08-03T13:30:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Position Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer on the Testing Tools team, you will own the architecture and reliability of the automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You\u0026#39;ll design and build tooling for functional, end-to-end, and security-focused test automation, extend testing coverage into production through canary releases and progressive delivery, and champion AI-assisted testing practices across the engineering organization. You\u0026#39;ll work closely with engineering, product, and security teams to raise the bar on quality and resilience for a platform that verifies the identity of millions of users.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me\u0026#39;s services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop end-to-end and integration testing strategies for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and champion testing-in-production practices – canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers – to validate real-world behavior safely before full release.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own security-focused test automation covering authentication/authorization flows (OAuth 2.0, OIDC), RBAC/ReBAC, secrets management, and tenant isolation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions) to give teams fast, reliable feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI tools to accelerate test authoring, test plan generation, and code review – modeling AI-first engineering practices for the team and helping less-technical stakeholders adopt AI safely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with development teams as a testing strategist, advising on testable code structure, coverage gaps, and quality checks throughout the development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience (or equivalent: 6+ years with a Master\u0026#39;s degree, or a PhD with 3+ years) as a software engineer\u0026amp;nbsp; in modern web applications and distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python/TypeScript/JavaScript/Java\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Playwright, Jest, and API automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API \u0026amp;amp; Systems Testing:\u0026lt;/strong\u0026gt; REST APIs, microservices, distributed and event-driven architectures; workflow orchestration (e.g., Temporal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identity \u0026amp;amp; Access Management:\u0026lt;/strong\u0026gt; OAuth 2.0, OIDC, SAML 2.0, SCIM 2.0; enterprise IdPs (Okta, Entra ID, Auth0, Ping); RBAC/ReBAC (Zanzibar, SpiceDB) and multi-tenant authorization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; AuthN/authZ testing, secrets management, tenant isolation, least-privilege access; IDV/KYC and PII/compliance validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Testing Strategy \u0026amp;amp; Ops:\u0026lt;/strong\u0026gt; Canary/phased rollouts, automated rollback, contract testing (Pact), performance/load testing (Locust, k6, Gatling)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineering \u0026amp;amp; Platform:\u0026lt;/strong\u0026gt; Java/Spring Boot or Ruby on Rails; GCP, Docker, Kubernetes; observability and chaos engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Augmented Testing:\u0026lt;/strong\u0026gt; Using/building agentic tools for test generation, code review, and test planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Debugging:\u0026lt;/strong\u0026gt; Strong root cause analysis across frontend, backend, APIs, and distributed services\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,978\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$231,050 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7984014003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5881190003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"231050.0","min_value":"190978.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Engineering","value_type":"single_select"}],"id":7984014003,"updated_at":"2026-09-04T16:17:24-04:00","requisition_id":"1804","title":"Senior Software Engineer - Reporting and Billing","company_name":"ID.me","first_published":"2026-09-04T16:08:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Senior Software Engineer to join the Reporting \u0026amp;amp; Billing team, where we build the definitive record for the member experience: every workflow, decision, step, and outcome a person moves through while proving who they are. Over 152 million members verify with ID.me across federal agencies, state governments, healthcare organizations, and consumer brands, and each of those journeys is a workflow. Documents get inspected, faces get matched, consent gets granted, sometimes on the first attempt, sometimes across several, sometimes not at all. We are building the system that models all of it consistently and cleanly, so that our customers can report on it, our analysts can study it, and our invoices can run on it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will be a key member of the team building this. With the team, you will own the reporting data model, design the delivery mechanisms (APIs, exports, event streams) that get the data into customers\u0026#39; hands, and help architect the automated billing system that runs on top of it. That billing architecture is ours as a team to define end to end. It is a rare scope that spans product-facing data platform work and revenue-critical financial systems, with the latitude to design both from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will work from our McLean, VA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the Transactions Data Model:\u0026lt;/strong\u0026gt; Build the customer facing data model to track user activity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Customer Data Delivery:\u0026lt;/strong\u0026gt; Design and build the mechanisms customers use to get their reporting data through the Developer Portal — query APIs, scheduled and on-demand exports, webhooks, and event streams. Own the API contracts and delivery SLAs that customers and their integrations depend on, including versioning, backwards compatibility, and deprecation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop Billing Automation: \u0026lt;/strong\u0026gt;Implement the design of the metering and billing architecture that turns events into accurate, auditable charges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reliability, Correctness \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Own the availability and correctness of reporting data writes, reads, and billing runs at production scale. Lead work on observability, data quality monitoring, reconciliation tooling, query performance, and incident response for systems where an error is either a customer-facing data defect or a revenue defect. Ensure the systems meet the security, privacy, and audit requirements of a NIST 800-63-3 AAL2/IAL2 credential service provider.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Augmented Development:\u0026lt;/strong\u0026gt; Model and champion AI-first engineering practices — leveraging tools like Claude Code and Cursor to accelerate design, implementation, and review cycles — and help the broader team adopt these workflows effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional software development experience building and operating production web applications. [Less for PHD, Masters]\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience building developer-facing platforms such as developer portals, API platforms, authentication platforms, cloud platforms, payments platforms, or other self-service developer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with TypeScript, React, and modern frontend architecture, including production experience with Next.js or similar frameworks and operating backend services using modern web frameworks such as Ruby on Rails, Node.js, Java, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and a commitment to an AI-first engineering culture that leverages these tools to improve software quality, testing, and engineering velocity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Salesforce, NetSuite, and Snowflake — particularly integrating them into an automated quote-to-cash or usage-to-invoice pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or operating a usage-based metering and a billing system.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building customer-facing data delivery: reporting APIs, bulk export pipelines, or streaming event feeds and building the developer experience around them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to own and evolve platform APIs consumed by multiple internal teams and external customers, across the full lifecycle from design through versioning and deprecation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience replacing a manual, spreadsheet-driven business process with an automated system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in regulated industries such as government, healthcare, or financial services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of improving engineering culture through documentation, technical standards, architectural review, and developer experience improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining, developing, and operating backend APIs using Java, Kotlin, Go, or similar.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at scale designing and owning event driven architecture using technologies such as Kafka, Pub/Sub, SNS, Debezium, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7768999003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5779614003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"221668.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"199500.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7768999003,"updated_at":"2026-08-21T15:14:15-04:00","requisition_id":"1741","title":"Senior Software Engineer - Wallet/Authentication Platform (Client \u0026 Credentials)","company_name":"ID.me","first_published":"2026-06-15T13:38:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Senior Software Engineer to join the Wallet/Authentication Platform team, with a focus on the client-side and credential-layer experiences that power the ID.me digital identity wallet. This role sits at the leading edge of digital identity — building the mobile and web surfaces through which over 140 million members hold, manage, and present their credentials.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is investing heavily in next-generation wallet capabilities: W3C Verifiable Credentials, ISO 18013-5 mobile driver\u0026#39;s licenses (mDL), passkeys, and cryptographically-bound credentials secured by device hardware. You will bring deep experience in mobile development, secure hardware APIs, and digital credential standards to help us ship these capabilities securely and at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will operate with a high degree of independence, designing and shipping features across iOS, Android, and/or web wallet clients while partnering closely with Platform, Security, Identity, and Product to ensure our credential issuance and presentation flows meet the highest bar for usability, interoperability, and security.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will work from our Mountain View, CA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Digital Wallet Client Development:\u0026lt;/strong\u0026gt; Build and maintain the client-side wallet experience — credential storage, management, and presentation flows across iOS, Android, and web. Deliver seamless, secure UX for issuing, holding, and presenting Verifiable Credentials and other identity artifacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Verifiable Credentials \u0026amp;amp; Standards Implementation:\u0026lt;/strong\u0026gt; Implement and evolve support for W3C Verifiable Credentials (VC Data Model), Decentralized Identifiers (DIDs), and related protocols (SD-JWT VC, mdoc/ISO 18013-5). Engage with emerging standards to inform ID.me\u0026#39;s credential architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Secure Hardware \u0026amp;amp; Cryptographic Storage:\u0026lt;/strong\u0026gt; Leverage platform secure storage APIs — iOS Keychain, Android Keystore / StrongBox to bind credentials and keys to device hardware. Design credential lifecycles with strong cryptographic guarantees for issuance, binding, revocation, and presentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Authentication Integration:\u0026lt;/strong\u0026gt; Integrate wallet credential flows with the broader authentication stack, passkeys/FIDO2, OIDC credential presentations, and protocol-level bridges between identity wallet and relying party verification. Ensure the client-side auth surface is hardened against phishing, replay, and interception attacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Code Quality \u0026amp;amp; Engineering Craft:\u0026lt;/strong\u0026gt; Write high-quality, maintainable code with strong test coverage, following team best practices around code reviews, CI/CD, and documentation. Contribute to codebase health by identifying and addressing technical debt and improving shared components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner with Product, Design, Security, Identity Standards, and adjacent engineering teams to ship cohesive credential experiences. Participate actively in planning, retrospectives, and cross-team discussions — bringing your perspective to help shape the team\u0026#39;s roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship \u0026amp;amp; Leadership:\u0026lt;/strong\u0026gt; Provide technical guidance to junior engineers through code reviews, design discussions, and pairing. Help establish and reinforce team standards for secure client development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional software development experience, with significant focus on mobile or client-side engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience with AI-assisted development tooling (e.g., Claude Code, Cursor) demonstrated by at least one year of daily use, in addition to a commitment to an AI-first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience developing production mobile applications for iOS (Swift/Objective-C) or Android (Kotlin/Java), or cross-platform (React Native, Flutter) with native module integration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing W3C Verifiable Credentials (VC Data Model 1.x/2.x), Decentralized Identifiers (DIDs), or related decentralized identity standards (SD-JWT VC, mdoc/ISO 18013-5 mDL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to independently own and ship complex features end-to-end with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with platform secure hardware APIs: iOS Secure Enclave, iOS Keychain, Android Keystore, Android StrongBox, or equivalent Trusted Execution Environment (TEE) primitives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cryptographic key management in mobile contexts — key generation, attestation, binding, rotation, and secure deletion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building digital wallet applications — credential issuance flows, presentation protocols, and holder-binding mechanisms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with passkeys/FIDO2/WebAuthn, especially platform authenticator integration on iOS and Android.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with authentication and identity protocols: OAuth 2.0, OpenID Connect (OIDC), OIDC for Verifiable Presentations (OID4VP), or SIOP v2.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with NIST SP 800-63 identity assurance levels and what they mean for credential binding and presentation security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with React or modern web frameworks for building wallet-style web client experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CI/CD pipelines, automated testing frameworks, and mobile-specific testing tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to low-level mobile development and mobile networking security — including SIM/eSIM architecture, SIM Network Authentication (SNA), carrier-level authentication primitives, SS7/Diameter security considerations, and the security properties and attack surface of cellular identity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth company experience with a strong bias toward execution and ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;About ID.me\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,978\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$221,668 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7808011003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796860003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"111683.0","min_value":"96086.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"111683.0","min_value":"96086.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Security","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7808011003,"updated_at":"2026-08-27T10:14:01-04:00","requisition_id":"1765","title":"SOC Analyst ","company_name":"ID.me","first_published":"2026-07-20T12:10:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a developing SOC Analyst to join our growing Security Operations team. This role is ideal for an early-career cybersecurity professional who wants hands-on experience monitoring, investigating, and responding to security threats in a modern cloud environment. You’ll work closely with experienced analysts who will support your growth while you help protect ID.me’s digital identity platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor and analyze security alerts using tools such as SIEM, IDS/IPS, and EDR.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform initial triage and investigation of security incidents, escalating as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in responding to threats such as phishing, malware, and suspicious network or cloud activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support incident response efforts, including containment and recovery activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct basic threat hunting and IOC analysis under senior analyst guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help maintain and improve security documentation, playbooks, and SOPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with IT, Cloud, and DevOps teams to support security best practices.\u0026lt;br\u0026gt;Participate in ongoing training and learning to build skills in incident response, threat intelligence, and detection engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–2 years of experience in information security, IT, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational understanding of security concepts such as threat detection, incident response, and networking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SIEM platforms (e.g., Splunk, Chronicle) and endpoint or network security tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic knowledge of cloud environments (AWS, GCP, or Azure) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively and communicate clearly within a team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exposure to scripting or automation (e.g., Python, Bash).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with threat intelligence, basic forensics, or vulnerability management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security certifications such as Security+, CEH, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;AI \u0026amp;amp; Emerging Technology Exposure\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use AI-assisted tools (including LLMs) to support alert triage, investigation, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in evaluating AI-driven detections and automations to improve SOC efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn best practices for securely using generative AI in security operations.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What Helps You Succeed at ID.me\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for cybersecurity and protecting digital identities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity, coachability, and a strong desire to learn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a fast-paced, evolving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative mindset and willingness to share knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive approach to skill development and problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Location\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Candidates must be located in the continental United States.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;How to Apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Submit your resume and a brief cover letter describing your interest in cybersecurity and career goals to [Insert Application Link or Email].\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ID.me is an equal opportunity employer committed to building a diverse and inclusive workplace.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$96,086\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$111,683 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023446003,"name":"Security","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7986926003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5882468003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"227360.0","min_value":"160963.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Security","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7986926003,"updated_at":"2026-09-09T13:44:26-04:00","requisition_id":"1810","title":"SOC Lead","company_name":"ID.me","first_published":"2026-09-09T11:48:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;ID.me is seeking a highly experienced SOC Lead to play a pivotal role in our advanced security operations. As a key member of our Security Operations team, you will be instrumental in safeguarding our digital identity ecosystem, bringing your deep expertise in incident response, threat hunting, and forensic analysis to the forefront. In this role, you will not only manage complex security incidents but also lead efforts to refine and optimize our security processes and tools. This position is ideal for a cybersecurity professional with extensive SOC experience who is looking to advance their career by taking on more responsibility, mentoring junior team members, and driving strategic initiatives within our SOC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead cyber security incident response for cloud-native infrastructure, including investigating compromised containers, Kubernetes clusters, and CI/CD pipelines, and coordinating rapid isolation, remediation, and root-cause analysis across cloud workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the technical initiatives including advanced host and network-based forensic collection and analysis, to ensure effective containment, eradication, recovery, and post-incident evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the detection, analysis, and mitigation of complex insider threats and incidents, utilizing advanced security tools such as DLP, SIEM (e.g., Chronicle, Splunk), IDS/IPS, EDR, and firewalls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct proactive threat hunting, identifying and responding to Indicators of Compromise (IOC) and Advanced Persistent Threat (APT) tactics, techniques, and procedures (TTPs), including cloud- and container-specific attack patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects related to security monitoring, incident response, and SOC process improvement, ensuring alignment with best practices and emerging threats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and provide technical guidance to junior SOC analysts, fostering a culture of urgency and continuous improvement for professional development within the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Tier 2 and 3 staff and other cross-functional teams to ensure seamless detection, classification, and reporting of security incidents, adhering to and enhancing Standard Operating Procedures (SOPs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep, hands-on awareness of security risks in cloud-native environments, including GCP, Kubernetes orchestration, and CI/CD pipelines, along with the mechanisms and processes that enable rapid incident detection and response in these environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI/ML tools and automation to augment incident response, accelerate threat triage, and streamline security operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of the latest cybersecurity trends, tools, and technologies, driving the adoption of new solutions and methodologies to strengthen our incident response capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of container security fundamentals (image scanning, runtime protection, container escape scenarios) and CI/CD pipeline security (secrets exposure, build/deploy compromise, supply chain risks).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in information security, with extensive hands-on experience in incident response, threat hunting, and forensic analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of demonstrated experience in a lead SOC role and responding to sophisticated threats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of hands-on experience performing incident response in cloud environments (preferably GCP), including investigating and remediating incidents involving Kubernetes/container workloads and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience detecting, analyzing, and mitigating complex threats and incidents, utilizing advanced security tools (DLP, SIEM, IDS/IPS, EDR and firewalls).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong background in cloud (preferably GCP) environments, Kubernetes orchestration, CI/CD pipelines, and DevOps principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in container security, including runtime protection, image scanning, and service mesh security policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in securing Infrastructure as Code (IaC) and GitOps deployment workflows, ensuring security guardrails are integrated into the pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI/ML as a responder tool to accelerate incident response, threat detection, and SOC automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML security best practices, including securing LLM deployments and protecting AI pipelines from adversarial attacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in securing Infrastructure as Code (IaC) and GitOps deployment workflows, ensuring security guardrails are integrated into the pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in container security, including runtime protection, image scanning, and service mesh security policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive understanding of email security, network monitoring, data loss prevention (DLP), OS forensics, and other key security domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced expertise in using and optimizing SIEM tools (Chronicle, Splunk) and other security technologies for high-level threat detection and incident response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in developing insider threat detection strategies, writing detection signatures, and enhancing SOC processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience in threat intelligence, with the ability to translate adversary tactics and techniques into actionable detection and mitigation strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in leading forensic investigations across multiple operating systems, including Linux, MacOS, and Windows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated proficiency in scripting languages (Python, bash, Go) and process automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature soft skills, including collaboration, communication, teamwork,\u0026amp;nbsp; and adaptability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced industry certifications, such as GCIA, GCIH, GCFA, CISSP, CKS (Certified Kubernetes Security Specialist), or cloud provider security certifications (e.g., GCP Professional Cloud Security Engineer), or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in developing and implementing SOC SOPs and contributing to SOC maturity assessments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideal Candidate Will Thrive In Our Culture:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exhibits a deep passion for cybersecurity and is driven by the mission to protect and secure digital identities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates exceptional problem-solving skills, with the ability to think critically and make decisive, informed decisions in high-pressure situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possesses strong leadership qualities, with the ability to mentor and inspire senior analysts while driving team performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains excellent oral and written communication skills, capable of conveying complex security issues to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is highly adaptable, embracing change and innovation in a fast-paced, dynamic work environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$96,086\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$111,683 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023446003,"name":"Security","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7866972003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5824227003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"160367.0","min_value":"139725.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"160367.0","min_value":"139725.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7866972003,"updated_at":"2026-09-01T13:59:59-04:00","requisition_id":"1784","title":"Software Development Engineer III — Commerce \u0026 Loyalty","company_name":"ID.me","first_published":"2026-09-01T13:59:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Software Development Engineer III to join the Commerce \u0026amp;amp; Loyalty team and build Shop, the platform that connects members of trusted communities (military, first responders, teachers, nurses, students, and government employees) with exclusive offers, cashback, and benefits from leading brands. You will craft the member-facing experience with a modern frontend stack (Next.js and React), shaping how millions of members discover offers and claim rewards. \u0026lt;strong\u0026gt;This role is 5 days a week onsite in Mountain View, CA or McLean, VA.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work on a team where AI-first development is the default: AI tooling is woven through how we design, build, test, and ship. Partnering with the Product, Design, Application, QE, API, and Infrastructure teams, you will deliver fast, delightful, and reliable experiences at scale, and hold them up under major peak-traffic events.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the Shop member experience with Next.js and React.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop responsive, accessible, high-performance UI for offer discovery, cashback, and rewards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate the frontend with backend REST and GraphQL services and internal identity systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and reuse a shared design system and component library.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize frontend performance and reliability (Core Web Vitals, rendering strategy) under peak shopping traffic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice AI-first development: use AI tooling across implementation, testing, and review, with the judgment to verify and steer its output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold the security and privacy of member data on the client.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across the Product, Design, Application, QE, API, and Infrastructure teams to ship features end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high-quality, well-tested code with automated tests and observability instrumentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in system design discussions, code reviews, and technical documentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or Master\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years building web applications, with strong frontend depth in React and Next.js.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with TypeScript and modern frontend tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-first development: fluent using AI coding tools (e.g., Claude Code, Cursor, Copilot) as a core part of how you build, with the discipline to validate their output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to deliver features end to end, including automated test coverage, observability, monitoring, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building in a containerized, cloud-based, infrastructure-as-code ecosystem; exposure to GCP with Docker, Kubernetes, or Nomad.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate technical tradeoffs clearly and work collaboratively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Building and consuming REST or GraphQL APIs in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance optimization for high-traffic consumer web (Core Web Vitals, SSR/ISR, caching).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with design systems and component libraries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accessibility standards (WCAG) and building inclusive UIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;E-commerce, marketplace, offers/affiliate, loyalty, or payments domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backend familiarity for full-stack contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event-driven architectures and cloud-native patterns.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$139,725\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,367 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$172,528\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,904 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7984003003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5881183003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"154000.0","min_value":"123950.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7984003003,"updated_at":"2026-09-04T12:14:45-04:00","requisition_id":"1801","title":"Software Development Engineer III – Test Infrastructure ","company_name":"ID.me","first_published":"2026-09-03T10:04:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Software Development Engineer III – Test Infrastructure\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Level:\u0026lt;/strong\u0026gt; SDE III (Individual Contributor)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department:\u0026lt;/strong\u0026gt; Quality Engineering\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mountain View, CA (Onsite)\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Position Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Software Development Engineer III on the Quality Engineering team, you will build and maintain automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You\u0026#39;ll build tooling for functional, end-to-end, and security-focused test automation, help extend testing coverage into production through canary releases and progressive delivery, and apply AI-assisted testing practices as part of the team\u0026#39;s broader adoption. This includes building test coverage for consumer-facing commerce and marketplace experiences (offers, cashback, affiliate/attribution flows) alongside core platform and identity services. You\u0026#39;ll work closely with engineering, product, and security teams to raise the bar on quality and resilience across a platform that verifies the identity of millions of users and the commerce experiences built on top of it.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me\u0026#39;s services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop end-to-end and integration tests for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support testing-in-production practices, including canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers, to help validate real-world behavior safely before full release.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain test automation for commerce and marketplace surfaces, such as offers, cashback, affiliate/attribution and click-tracking accuracy, consent gates, and persona-based experiences (e.g., logged-in/out, member-group-specific offers), including client-side surfaces like browser extensions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions), contributing to reusable/shared workflow components that other service teams can adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools to accelerate test authoring, test plan generation, and code review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with development teams on testable code structure, coverage gaps, and quality checks throughout the development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience (or equivalent: 2+ years with a Master\u0026#39;s degree) as a software engineer in modern web applications and distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python/TypeScript/JavaScript/Java\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Playwright, Jest, and API automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience testing e-commerce/marketplace experiences, including offers and cashback logic, affiliate/attribution and click-tracking accuracy, consent-gate and error-state flows, and persona- or member-group-based test coverage (e.g., logged-in/out, cashback vs. community offers).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Browser \u0026amp;amp; Client-Side Testing:\u0026lt;/strong\u0026gt; Experience building E2E test frameworks for browser extensions or other client-side commerce surfaces from scratch (page objects, extension-context fixtures, network/HAR-replay stubbing for anti-bot sites, cross-browser dispatch)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API \u0026amp;amp; Systems Testing:\u0026lt;/strong\u0026gt; REST APIs, microservices, distributed and event-driven architectures; workflow orchestration (e.g., Temporal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Testing Strategy \u0026amp;amp; Ops:\u0026lt;/strong\u0026gt; Canary/phased rollouts, automated rollback, contract testing (Pact), performance/load testing (Locust, k6, Gatling); exposure to failure-triage or flaky-test classification approaches that reduce manual CI triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineering \u0026amp;amp; Platform:\u0026lt;/strong\u0026gt; Java/Spring Boot or Ruby on Rails; GCP, Docker, Kubernetes, Terraform/Helm, Vault-based secrets management; observability and chaos engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identity \u0026amp;amp; Security (nice to have):\u0026lt;/strong\u0026gt; OAuth 2.0/OIDC, RBAC/ReBAC, secrets management, tenant isolation, IDV/KYC and PII/compliance validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Augmented Testing:\u0026lt;/strong\u0026gt; Using agentic tools for test generation, code review, and test planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Debugging:\u0026lt;/strong\u0026gt; Strong root cause analysis across frontend, backend, APIs, and distributed services\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/h2\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$123,950\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$154,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7856370003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5819097003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"172704.0","min_value":"139725.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"160367.0","min_value":"139725.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7856370003,"updated_at":"2026-08-21T15:04:42-04:00","requisition_id":"1782","title":"Software Engineer III — Developer Portal","company_name":"ID.me","first_published":"2026-08-19T13:14:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a \u0026lt;strong\u0026gt;Software Engineer III\u0026lt;/strong\u0026gt; to join the \u0026lt;strong\u0026gt;Developer Portal\u0026lt;/strong\u0026gt; team, where we\u0026#39;re building the self-service platform that enables organizations to rapidly integrate id.me\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Identity proofing is fundamentally complex. Integrating an identity proofing flow requires many steps while meeting standards-body assurance requirements. The Developer Portal is the product that brings those pieces together for the external developer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Today, much of that onboarding is still performed manually by in-house Solutions Consultants who have many other responsibilities. Our mission is to enable customers and their developers to register their application, configure their identity needs, test in a production-like sandbox, and launch to production all through a modern self-service experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a \u0026lt;strong\u0026gt;backend-leaning full-stack role\u0026lt;/strong\u0026gt;. You will spend most of your time designing and building the services, APIs, and data models behind the portal — application registration, authorization, and the developer-facing APIs our customers integrate against. You\u0026#39;ll also ship the user-facing surfaces of those services power, working in our Next.js and React frontend to take features all the way to the customer rather than handing them off at the API boundary.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own features end-to-end: from API contract through database schema, deployment, and production operation. You\u0026#39;ll take defined problems, coordinate across teams to land them safely, and grow into technical ownership of the systems you build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our backend services are primarily \u0026lt;strong\u0026gt;Java (Spring Boot)\u0026lt;/strong\u0026gt; alongside legacy \u0026lt;strong\u0026gt;Ruby\u0026lt;/strong\u0026gt; services powering identity, organizations, applications, and authorization. The frontend is a micro-frontend platform built with \u0026lt;strong\u0026gt;Next.js\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;React\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;TypeScript\u0026lt;/strong\u0026gt;. Previous Ruby experience is welcome but not required — we value engineers who are comfortable learning whatever technology the problem requires.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is based in our \u0026lt;strong\u0026gt;Mountain View, CA\u0026lt;/strong\u0026gt; office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Build \u0026amp;amp; Ship Self-Service Developer Features\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Design and implement Developer Portal capabilities end-to-end — from API contract design through database schema, frontend integration, and deployment. Independently drive small-to-medium features, coordinating with adjacent teams where your work crosses service boundaries.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Own API Contracts \u0026amp;amp; Data Models\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Own the data models and REST API contracts for the capabilities you build, making deliberate decisions about backwards compatibility and versioning. Our customers integrate directly against these contracts, so changes must be additive and safe by default.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Authentication, Authorization \u0026amp;amp; Identity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Build secure Developer Portal capabilities spanning OAuth 2.0, OpenID Connect, enterprise SSO, multi-tenant authorization, relationship-based access control, session management, credential management, and identity-aware application provisioning. Partner with our Identity, Organizations, Authorization, and Platform Engineering teams to evolve these capabilities without disrupting existing integrations.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Cross-Functional Collaboration\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Partner with Product, Design, Architecture, and platform teams to clarify requirements, surface risks early, and keep the developer experience coherent as the platform grows.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of professional software development experience building and operating production backend services. [Less for PhD, Master\u0026#39;s]\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience building backend services and REST APIs using a modern web framework such as Java (Spring Boot), Ruby on Rails, Node.js, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with relational databases, including authoring complex SQL and performing safe schema migrations against production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing REST API contracts, including versioning and backwards compatibility, and documenting them with OpenAPI or a similar specification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working proficiency with TypeScript and React — comfortable shipping customer-facing features through a modern frontend without requiring a frontend specialist to finish the work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working familiarity with authentication and authorization concepts such as OAuth 2.0, OpenID Connect, or related identity standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience independently driving small-to-medium technical initiatives from definition through production, including cross-team coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and a commitment to an AI-first engineering culture that leverages these tools to improve software quality, testing, and engineering velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, with experience partnering across Product, Design, and Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has built \u0026lt;strong\u0026gt;developer experience \u0026lt;/strong\u0026gt;as an explicit goal for example SDKs, API reference docs, quickstarts, sandbox or test environments, error messages and debugging surfaces, or self-serve onboarding flows and can speak to how it changed time-to-first-successful-integration for real external developers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building developer-facing platforms such as developer portals, API platforms, authentication platforms, cloud platforms, payments platforms, or other self-service developer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern Java (21+) and Spring Boot in production codebases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with PostgreSQL specifically, including graph-like or highly relational data models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Next.js, or with micro-frontend architectures such as Webpack Module Federation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise identity standards including OAuth 2.0, OpenID Connect, SAML 2.0, or SCIM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relationship-based authorization systems such as SpiceDB, OpenFGA, or Zanzibar-inspired architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with policy engines such as OPA or Cedar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience performing feature-flag-driven migrations in customer-facing production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OpenAPI tooling, docs-as-code, or SDK generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity verification, fraud prevention, KYC/AML, or regulated identity systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of NIST 800-63 IAL/AAL guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Google Cloud Platform and cloud-native application development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability platforms such as OpenTelemetry, Honeycomb, Prometheus, and Sentry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with automated testing frameworks such as Playwright, Jest, or Cypress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth company background.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$172,528\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,904 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7767397003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778846003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"201375.0","min_value":"172529.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"160367.0","min_value":"139725.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7767397003,"updated_at":"2026-08-21T15:19:52-04:00","requisition_id":"1724","title":"Software Engineer III – Trust Service Team","company_name":"ID.me","first_published":"2026-06-10T13:08:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Role Overview\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Software Engineer III to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Trust Service owns the Trust Graph,\u0026amp;nbsp; a structured record of identity inspections that captures what was verified and how reliably it was verified. Every access decision at 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands depends on the identity and trust data our service produces.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer III, you will work on a high-throughput, correctness-critical Java backend service at the heart of ID.me\u0026#39;s identity platform. The work is backend-intensive and data-model-deep: you will design and evolve REST APIs, write precise database queries, and ship features that are used at production scale. You will be a key technical voice on how the trust data model evolves and how new inspection types, identity providers, and scoring rules land safely in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build \u0026amp;amp; Ship Trust Graph Features\u0026lt;/strong\u0026gt;: Design, implement, and evolve the Trust Service API end-to-end, from API contract design through database query authoring and production deployment. Independently drive small-to-medium features with minimal oversight, coordinating closely with the Identity, Platform, and consumer-facing product teams that depend on the trust chain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Model \u0026amp;amp; API Contract Ownership\u0026lt;/strong\u0026gt;: Own the trust inspection data model and the REST API contract that downstream consumers and SDKs bind to. Make deliberate decisions about backwards compatibility, versioning, and the clean separation between public API shape and internal implementation details.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Correctness, Reliability \u0026amp;amp; Performance\u0026lt;/strong\u0026gt;: Ensure that trust reads and writes are correct under concurrent load. Identify and resolve performance bottlenecks in database query plans. Own reliability improvements: observability, structured logging, alerting, and on-call response for a service that downstream teams depend on continuously.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Database \u0026amp;amp; Integration Engineering\u0026lt;/strong\u0026gt;: Write and review complex SQL queries against ID.me\u0026#39;s identity graph schema. Collaborate with the platform team when underlying data contracts change, and ensure the trust service stays correctly decoupled from its data dependencies. Understand and navigate PostgreSQL semantics, schema migration risks, and safe deployment patterns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;: Partner with the Product engineering, Architects\u0026amp;nbsp; and Platform teams, the trust chain feeds risk decisions, audit queries, and downstream access grants. Bring a clear-eyed technical perspective to cross-team planning: surface contract risks early, write precise specs for new inspection types, and hold the line on data-model correctness when product velocity would otherwise cut corners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;4+ years of professional software development experience with a strong emphasis on backend service engineering, preferably in Java or another JVM language.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and commitment to an AI-first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Deep comfort with relational databases,\u0026amp;nbsp; writing complex SQL queries, reasoning about query plans, and working within a production database schema.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience designing and versioning REST APIs backed by OpenAPI specifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience with modern Java (21+) and its type-safety features — records, sealed interfaces, pattern matching — applied to real production codebases.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Familiarity with graph or highly relational data models: understanding entity relationships, traversal patterns, and the tradeoffs of different read/write shapes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Comfort reasoning about identity and trust decisions: what it means for a credential to be verified, how different verification methods vary in reliability, and how expiration or decay affects downstream trust.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong track record of shipping well-tested, production-quality backend features with careful attention to failure modes, rollback safety, and backwards-compatible schema changes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Startup or high-growth company experience with a strong bias toward ownership and execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About ID.me\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$172,528\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$201,375 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7758992003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5775521003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"221668.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"199500.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7758992003,"updated_at":"2026-08-21T15:13:23-04:00","requisition_id":"1712","title":"Sr. Software Engineer - Wallet - Authentication","company_name":"ID.me","first_published":"2026-06-03T02:05:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Senior Software Engineer (SDE-IV) – Wallet - Authentication\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mountain View, CA (Onsite 5 days per week)\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Senior Software Engineer (SDE-IV) to join the Wallet - Authentication team, where we build the core sign-in, registration, and account management experiences that over 140 million members rely on to access the ID.me identity wallet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Authentication is the front door to ID.me — every member journey begins with creating, signing into, or managing their Wallet. Our team owns sign-in, registration, MFA, account recovery, password reset, and MyWallet, ensuring members can securely access their verified identity across 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will own significant pieces of our authentication stack end-to-end — independently driving medium-to-large features and systems from ambiguous problem definition through production, and serving as a subject-matter expert that other engineers and teams rely on. You\u0026#39;ll set technical direction for the areas you own, mentor and unblock teammates, and take accountability for both the engineering health and business outcomes of the systems in your sphere. Your work will sit at the intersection of identity, security, and consumer experience, directly shaping how millions of people prove and access who they are online.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will work from our Mountain View, CA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own \u0026amp;amp; Ship Authentication Features:\u0026lt;/strong\u0026gt; Build, maintain, and improve the ID.me Wallet authentication experience — sign-in, registration, MFA, account recovery, password reset, and MyWallet. Take loosely defined problems, clarify requirements with stakeholders, create a plan, and independently drive medium-to-large features end-to-end from definition through deployment and post-launch evaluation — delivering well-tested, production-ready results with minimal oversight, and setting technical direction for the areas you own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security, Risk \u0026amp;amp; Production Reliability:\u0026lt;/strong\u0026gt; Own and evolve the team\u0026#39;s real-time risk engine and its integration across authentication flows — detecting and mitigating credential attacks, account takeover, and abuse while preserving a low-friction experience for legitimate members. Apply security best practices as a first-class concern in every feature you ship. Take accountability for the production health of these systems — participating in the on-call rotation, leading incident response and post-mortems, and driving improvements to reliability and observability across the team\u0026#39;s services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Code Quality \u0026amp;amp; Technical Leadership:\u0026lt;/strong\u0026gt; Write high-quality, maintainable code with strong test coverage, following team best practices around code reviews, CI/CD, and documentation. Raise the bar for engineering excellence across the team, and mentor and unblock other engineers through pairing, code review, and knowledge sharing — creating team redundancy on the systems you own. Improve the health of the codebase by identifying and addressing technical debt and strengthening shared components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Third-Party \u0026amp;amp; Internal Integrations:\u0026lt;/strong\u0026gt; Integrate with MFA providers, email/SMS delivery services, internal identity services, and downstream relying parties. Proactively raise issues or opportunities discovered during integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Influence:\u0026lt;/strong\u0026gt; Act as a connector between your team and others — partnering with Product, Design, Security, Identity, and adjacent engineering teams to deliver cohesive auth experiences, anticipating cross-system dependencies, resolving ambiguity, and driving alignment on technical approaches. Participate actively in planning, retrospectives, and cross-team discussions — bringing your perspective to help shape the team\u0026#39;s roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional software development experience with a strong emphasis on full-stack web engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) demonstrated by at least one year of daily use, in addition to a commitment to an AI-first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in a modern server-side web framework (e.g., Ruby on Rails, Django, Laravel), with hands-on experience building and operating production web applications at scale, including ownership of their reliability and on-call support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to take loosely defined problems and independently drive medium-to-large features from definition to production with minimal oversight, making sound technical tradeoffs along the way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, with a track record of working effectively across Product, Design, and Engineering — and of mentoring engineers and raising the technical bar of a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with authentication and identity standards such as OAuth2, OpenID Connect, SAML, or FIDO2/WebAuthn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or contributing to fraud detection, real-time risk engines, or abuse mitigation systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security best practices for credential handling — password storage, session management, token issuance, and rate limiting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with React or other modern frontend frameworks for building user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a fast-moving product environment with iterative releases and A/B testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CI/CD pipelines, automated testing frameworks, and performance profiling tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth company experience with a strong bias toward execution and ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;About ID.me\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,978\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$221,668 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7727205003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5761443003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"253000.0","min_value":"187650.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"229160.0","min_value":"187650.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Product - Wallet","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7727205003,"updated_at":"2026-08-27T10:27:42-04:00","requisition_id":"1697","title":"Staff Product Manager, Wallet Authentication","company_name":"ID.me","first_published":"2026-05-13T16:56:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Staff Product Manager, Wallet Authentication\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team:\u0026lt;/strong\u0026gt; Product Management\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product, Platform\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Product Manager to own the Wallet Authentication platform. You will directly shape how 100M+ members stay secure, recover access to their wallets, and authenticate across government, healthcare, and commercial services. You will own the full product lifecycle for authentication: first-factor and multi-factor flows, API and agent authentication, wallet recovery, and fraud prevention. Every decision you make affects security, member trust, and revenue at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will set the vision for ID.me\u0026#39;s authentication platform: first-factor and multi-factor flows, passkeys, machine-to-machine authentication for APIs and AI agents, and AAL-level platform design under NIST 800-63-4. You will partner with the Wallet apps team on customer outcomes, and with Identity Graph, Credentials, Identity Verification, Engineering, Security, Risk \u0026amp;amp; Fraud, and Design to ship at internet scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Strategy:\u0026lt;/strong\u0026gt; Define and own the roadmap for authentication flows, fraud prevention, wallet recovery, email lifecycle management, and machine-to-machine authentication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Authentication Flows:\u0026lt;/strong\u0026gt; Own first-factor and second-factor authentication including passwordless, passkeys, silent network authentication, and identifier-based flows. Drive pass-rate improvements while reducing friction across the member experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API and Agent Authentication:\u0026lt;/strong\u0026gt; Define requirements for secure, scalable authentication for API consumers and AI agents. Own the product surface that enables third-party and agentic integrations to authenticate against ID.me\u0026#39;s identity platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fraud Prevention:\u0026lt;/strong\u0026gt; Translate threat intelligence into product requirements. Own credential stuffing mitigation, real-time risk signals, wallet suspension policies, and fraud rule governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Wallet Recovery:\u0026lt;/strong\u0026gt; Define the product vision for automated wallet recovery. Current recovery is fully manual. Automation here has direct, measurable impact on member experience and operational cost.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Management:\u0026lt;/strong\u0026gt; Align Engineering, Security, Member Support, and GTM. Communicate trade-offs and decisions clearly to executives, including the CEO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Execution:\u0026lt;/strong\u0026gt; Define and monitor core metrics including first-factor pass rate, MFA adoption, wallet recovery resolution rate, and support ticket deflection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of product management experience, with at least 3 years owning authentication, identity, or security platform products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of modern authentication protocols: OAuth 2.0, OpenID Connect, FIDO2/WebAuthn, SAML, TOTP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with API authentication patterns (API keys, OAuth client credentials, mTLS), and with authentication for AI agents, MCP servers, or other autonomous systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to ship in environments with security and compliance dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical acumen. Able to lead architectural discussions with Principal Engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills; experience working across platform and apps teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using data to drive prioritization and measure impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity assurance frameworks (NIST 800-63-4 AAL/IAL) preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree in Computer Science, Engineering, or related technical field, or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Key Success Metrics\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;First-factor and second-factor pass rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wallet recovery resolution rate (automated vs. manual)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ticket volume reduction tied to authentication and wallet recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fraud-related wallet suspension rate and false positive reinstatement rate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;API and agent authentication adoption and reliability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why This Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Authentication is the highest-leverage surface at ID.me. Every member interaction starts here. The platform you own will support 100M+ members across government, healthcare, and commercial partners, and will be the authentication foundation for ID.me\u0026#39;s identity platform under NIST 800-63-4. The next 12 months: deliver the dedicated authenticator track, ship API and agentic authentication, and automate wallet recovery to materially reduce operational cost.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$187,650\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$229,160 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$214,935\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$253,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023447003,"name":"Product","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7720965003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5758556003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"217565.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7720965003,"updated_at":"2026-08-21T15:23:14-04:00","requisition_id":"1692","title":"Staff Site Reliability Engineer","company_name":"ID.me","first_published":"2026-05-05T00:58:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Staff Site Reliability Engineer, Infrastructure \u0026lt;/strong\u0026gt;role is building a high-scale infrastructure team responsible for owning environments with thousands of nodes. Candidates must have experience operating at this scale and leading infrastructure through significant transformation—especially moving from monoliths to scalable microservices and platform/API architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our current team is shifting from reactive support to proactive engineering. Our product demands reliability and we need someone who understands what that truly means. You’ll help unify a complex infrastructure stack, build systems that guide application teams toward best practices, and drive cross-functional efforts across product, app, and integration teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;ve led large-scale growth, know how to turn infrastructure chaos into scalable systems, and can show others what \u0026quot;good\u0026quot; looks like—we want to talk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The position will work from our Mountain View, CA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the transformation from monolith to scalable microservices (API/Platform focus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives to continually improve reliability, with a deep understanding of the implications of each “9.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect systems and write code that enables application teams to adopt best practices by default—not by instruction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate and unify diverse infrastructure components into a cohesive, scalable platform within a massive tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design observability, reliability, and CI/CD frameworks to support growth and operational excellence at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with product, application, and integration teams to align infrastructure direction with business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical leadership to shift the team from reactive support to a proactive, strategic function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide a team of 6 engineers while shaping the direction of infrastructure engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science or related field of study.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 10 years of hands-on coding experience in building internal platforms/tools to support developer experience and operational best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience in cloud platforms—GCP preferred, AWS acceptable; cloud engineering background required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience scaling infrastructure in environments with many thousands of nodes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of leading architectural shifts from monolithic systems to microservices in large-scale environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of reliability engineering and high-availability systems; able to articulate the impact of increasing the number of 9s.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of first-party infrastructure integration and unifying disparate systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, CI/CD tooling, and infrastructure automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at large-scale tech companies (Google, Meta, Amazon, etc.) or equivalent environments highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills and the ability to drive infrastructure alignment across engineering orgs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$260,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7766372003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778398003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"271000.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"214500.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7766372003,"updated_at":"2026-09-02T14:22:56-04:00","requisition_id":"1718","title":"Staff Software Engineer- AI Agent Evaluations","company_name":"ID.me","first_published":"2026-06-09T08:59:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This Staff Engineer role sits at the intersection of engineering, applied AI, testing and developer experience. You will define and lead the discipline of testing AI agents, evaluating LLM behavior, and ensuring the reliability of agentic systems operating in production. It requires deep engineering rigor, original thinking about what \u0026quot;correctness\u0026quot; means for non-deterministic systems, and the ability to build eval infrastructure and developer tooling that the entire engineering org depends on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Expert in building and maintaining Retrieval-Augmented Generation (RAG) pipelines, with a deep focus on strategic data chunking and data quality enforcement. Experience in establishing pre-retrieval data quality gates to optimize vector search accuracy, minimize retrieval-induced noise, and significantly reduce LLM hallucination rates in production-deployed agent systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will establish quality standards for how ID.me ships AI-powered features safely, mentor engineers across teams on AI testing best practices, and partner directly with product and platform teams to embed quality into every stage of agent development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define AI Quality Standards:\u0026lt;/strong\u0026gt; Own the framework for how ID.me evaluates, validates, and monitors AI agents — from prompt-based features to fully autonomous multi-step workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Eval Infrastructure:\u0026lt;/strong\u0026gt; Design and maintain evaluation pipelines for LLM outputs, agent behavior, tool use, and multi-turn interactions across development, staging, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Production Observability for Agents:\u0026lt;/strong\u0026gt; Instrument agentic systems for behavioral drift, regression, and failure modes that traditional metrics miss — latency, correctness, hallucination rate, tool misuse, and policy adherence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agentic Test Strategy:\u0026lt;/strong\u0026gt; Lead the design of test suites that handle non-determinism — red-teaming agents, golden dataset construction, LLM-as-judge pipelines, and property-based testing for AI outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Developer Experience:\u0026lt;/strong\u0026gt; Build the internal tooling, feedback loops, and testing workflows that make it fast and safe for engineers to develop and ship AI features with confidence. Reduce friction in the agent development inner loop — local testing, fast eval runs, and clear signal on regressions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive AI-First Engineering Culture:\u0026lt;/strong\u0026gt; Raise the quality bar across the engineering org by establishing patterns, tooling, and education for how teams write, test, and deploy AI features responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Team Collaboration:\u0026lt;/strong\u0026gt; Partner with Security, Platform, Product, and AI/ML teams to embed quality gates into agent development workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship:\u0026lt;/strong\u0026gt; Guide senior and mid-level engineers through evaluation design, observability strategy, and testing approaches specific to AI systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Basic Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating production software systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience evaluating or testing LLM-powered features or autonomous agents in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tools (Claude Code, Cursor, or equivalent) — you build with AI every day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong backend engineering fundamentals in Python, Java, Go, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing test infrastructure, CI/CD quality gates, or evaluation pipelines at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving developer experience — building internal tooling, reducing toil, or accelerating engineering workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-team technical initiatives and influence engineering standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication across engineering, product, and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building eval frameworks for LLM agents (e.g., correctness graders, LLM-as-judge, human-in-the-loop evals, benchmark dataset curation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agentic frameworks (Claude API / Anthropic SDK, BrainTrust, LangChain, LangGraph, CrewAI, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production monitoring experience for AI systems: behavioral drift detection, output sampling, shadow scoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Red-teaming or adversarial testing experience for AI models or agents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in identity verification, fraud detection, or regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Anthropic\u0026#39;s model evaluation methodology or similar published eval research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability tooling (Datadog, OpenTelemetry) applied to AI workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building developer tooling or platforms that other teams adopt widely\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$271,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7817649003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5801045003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"214500.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7817649003,"updated_at":"2026-08-21T14:47:01-04:00","requisition_id":"1771","title":"Staff Software Engineer  – AI Enablement ","company_name":"ID.me","first_published":"2026-08-18T16:09:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a \u0026lt;strong\u0026gt;Staff Software Engineer (SDE V – Developer Experience \u0026amp;amp; AI Platform)\u0026lt;/strong\u0026gt; to lead the technical design, architecture, and execution of our internal developer platform and AI-driven automation infrastructure. In this role, you will be responsible for building key developer tools, multi-agent workflows, and LLM orchestration systems that strictly target internal engineering workflows (e.g., service scaffolding, CI/CD automation, and developer-facing tooling) to empower engineering teams to build, deploy, and operate services efficiently at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note:\u0026lt;/strong\u0026gt; This role is focused entirely on internal developer experience. Experience building customer-facing conversational bots, chat products, or member-support automation does not substitute for internal platform and infrastructure engineering experience. This role is onsite 5 days a week in Mountain View, California.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position sits at the intersection of platform engineering, developer experience, and artificial intelligence. You will lead hands-on development, establish architectural patterns, build stateful AI agent workflows, and set AI safety guardrails across the engineering organization. You will partner closely with SRE, security, and core infrastructure teams to create an integrated, high-velocity development ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based out of our Mountain View, CA or McLean, VA office and requires full-time in-office attendance. Remote and hybrid candidates will not be considered. Relocation assistance and visa sponsorship are not offered for this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect AI-Augmented Developer Tools:\u0026lt;/strong\u0026gt; Lead the hands-on building of internal developer platforms, service scaffolding, and automated CI/CD tooling that accelerate software delivery. This work explicitly targets internal engineering workflows, rather than customer-facing bots or member-support automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design Agentic Systems \u0026amp;amp; LLM Orchestration:\u0026lt;/strong\u0026gt; Build multi-agent automation systems and adaptive conversational flows using frameworks such as LangGraph and foundation model APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop Workflow Abstractions:\u0026lt;/strong\u0026gt; Create Domain-Specific Languages (DSLs) and Finite State Machine (FSM) abstractions to model, control, and route complex multi-agent platform tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage Stateful Context:\u0026lt;/strong\u0026gt; Implement Near Real-Time Memory (NRTM) and shared session management to maintain persistent state and context across developer tools, bots, and internal APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Resilient Distributed Systems:\u0026lt;/strong\u0026gt; Implement high-availability orchestration patterns using Redis for state management, Kafka for event streaming, and custom Dead Letter Queue (DLQ) bridges for message reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish AI Guardrails \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; Apply prompt engineering best practices, reduce model hallucinations, and enforce strict logging and safety standards so sensitive platform data is never exposed to external models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability \u0026amp;amp; Health Monitoring:\u0026lt;/strong\u0026gt; Instrument microservices telemetry using sidecar patterns, data streams, and automated health checks to feed internal Datadog dashboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Mentorship:\u0026lt;/strong\u0026gt; Coach mid-level and senior engineers, lead architectural design reviews, and establish engineering standards for AI agents and platform systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measure \u0026amp;amp; Optimize DevEx:\u0026lt;/strong\u0026gt; Define and monitor key DevEx metrics (e.g., onboarding time, deployment success rates, task automation velocity) to continuously drive developer productivity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Graduate degree in Computer Science, Software Engineering, or a related technical field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional software engineering experience developing backend systems, distributed architectures, or core platform tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years of experience operating explicitly at a Staff or Principal engineering scope.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrated technical leadership:\u0026lt;/strong\u0026gt; Must have formal experience mentoring 2+ engineers, leading architecture review processes, or acting as the primary technical lead for a multi-engineer project team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on coding skills in modern programming languages such as Java, Python, or Go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in microservices architecture, RESTful web services, and event-driven architectures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Agents \u0026amp;amp; LLM Orchestration:\u0026lt;/strong\u0026gt; Hands-on experience building agentic workflows, multi-agent systems, and LLM integrations using LangGraph, AWS Bedrock, OpenAI API, and Anthropic API.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure as Code (Terraform):\u0026lt;/strong\u0026gt; Extensive, practical experience specifically using Terraform for cloud provisioning, state management, and scalable infrastructure deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain Abstractions:\u0026lt;/strong\u0026gt; Experience developing Domain-Specific Languages (DSL), Finite State Machines (FSM), and dynamic agent routing algorithms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; State Infrastructure:\u0026lt;/strong\u0026gt; Strong experience with Redis, Kafka, PostgreSQL, NoSQL databases, and streaming platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Infrastructure:\u0026lt;/strong\u0026gt; Practical experience with containerization (Docker, Kubernetes) and cloud deployment on AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Resilience:\u0026lt;/strong\u0026gt; Experience implementing reliability patterns such as Dead Letter Queues (DLQs), sidecar monitoring, automated secret management, and self-healing mechanisms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Influence:\u0026lt;/strong\u0026gt; Proven ability to mentor engineers, influence architectural choices, and partner across cross-functional product and security teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$260,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7752074003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5772243003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"214500.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7752074003,"updated_at":"2026-08-21T14:46:15-04:00","requisition_id":"1707","title":"Staff Software Engineer - Applications, Full Stack","company_name":"ID.me","first_published":"2026-05-29T13:46:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Staff Software Engineer\u0026lt;/strong\u0026gt; for the ID.me Member Support Applications Team to lead the evolution of our custom in-house web applications. This team drives our Call Centers and Supervised Identity Verification flows—the \u0026quot;front door\u0026quot; of the premier digital wallet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you won\u0026#39;t just be maintaining legacy systems; you will champion an \u0026lt;strong\u0026gt;AI-native engineering culture\u0026lt;/strong\u0026gt;. We leverage Claude and the Model Context Protocol (MCP) to supercharge our development lifecycle, while architecting production-grade solutions on \u0026lt;strong\u0026gt;Google Vertex AI\u0026lt;/strong\u0026gt; to build agents that automate complex, manual call center functions, streamlining how our members interact with identity verification. You will oversee the intersection of Ruby on Rails, GoLang, and cutting-edge LLM orchestration to build a best-in-class, secure, and AI-augmented authentication experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Orchestration \u0026amp;amp; Agent Design:\u0026lt;/strong\u0026gt; Lead the technical vision for integrating LLMs (specifically Claude) into our internal member support applications. Design and deploy autonomous agents that automate manual call center workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Evolution:\u0026lt;/strong\u0026gt; Lead the technical vision for member support-facing verification UI flows, ensuring AI-assisted tools are seamlessly integrated into the agent and member experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shared Infrastructure:\u0026lt;/strong\u0026gt; Develop shared UI components and API patterns that support scalable, multi-product verification workflows and AI-driven automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Integrity:\u0026lt;/strong\u0026gt; Ensure all AI-driven automations comply with strict IAM, security, and data protection standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship \u0026amp;amp; Excellence:\u0026lt;/strong\u0026gt; Mentor engineers on prompt engineering, agentic workflows, and modern full-stack best practices (Rails/Go/React).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Instrumentation:\u0026lt;/strong\u0026gt; Lead experimentation efforts, including A/B testing AI agent performance versus manual flows and detecting fraud through UX signals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in full-stack engineering, with a proven track record of scaling customer-facing applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of hands-on experience with LLM integration (Claude/OpenAI) and building agentic workflows. Familiarity with MCP (Model Context Protocol) or similar architectural patterns for connecting LLMs to data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Ruby on Rails, GoLang, and React/TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architecture:\u0026lt;/strong\u0026gt; Strong understanding of component-driven design, state management, and building secure backends with PostgreSQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership:\u0026lt;/strong\u0026gt; Proven ability to influence cross-functional stakeholders and set technical direction in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automated Support Systems:\u0026lt;/strong\u0026gt; Experience building or maintaining \u0026quot;Human-in-the-loop\u0026quot; AI systems within a call center or support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identity \u0026amp;amp; Security:\u0026lt;/strong\u0026gt; Deep understanding of identity verification, regulatory frameworks (NIST, IAL2), or IAM digital security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scalable Tooling:\u0026lt;/strong\u0026gt; Familiarity with design systems, shared component libraries, and modular SDK design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Transformation:\u0026lt;/strong\u0026gt; Experience with data pipeline tools for feature flags, transformation, and secure transmission.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why Join ID.me?\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At ID.me, we are dedicated to safeguarding online identities, and we firmly believe that our collective efforts will drive positive change worldwide. Working together in an office setting cultivates our vibrant culture, enabling professional advancement, mentorship, collaboration, innovative strides, and authentic connections. This role requires on-site presence 5 days per week, based in our office in \u0026lt;strong\u0026gt;McLean, VA\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$183,367\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$214,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7984012003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5881189003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"258300.0","min_value":"188904.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"216235.0","min_value":"188904.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7984012003,"updated_at":"2026-09-08T12:29:37-04:00","requisition_id":"1803","title":"Staff Software Engineer - Reporting \u0026 Billing","company_name":"ID.me","first_published":"2026-09-04T16:09:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Software Engineer to join the Reporting \u0026amp;amp; Billing team, where we build the definitive record for the member experience: every workflow, decision, step, and outcome a person moves through while proving who they are. Over 152 million members verify with ID.me across federal agencies, state governments, healthcare organizations, and consumer brands, and each of those journeys is a workflow. Documents get inspected, faces get matched, consent gets granted, sometimes on the first attempt, sometimes across several, sometimes not at all. We are building the system that models all of it consistently and cleanly, so that our customers can report on it, our analysts can study it, and our invoices can run on it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Software Engineer, you will be the technical anchor for that work. You will own the reporting data model, design the delivery mechanisms (APIs, exports, event streams) that get the data into customers\u0026#39; hands, and architect the automated billing system that runs on top of it. That billing architecture is yours along with the team to define end to end. It is a rare scope that spans product-facing data platform work and revenue-critical financial systems, with the latitude to design both from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will work from our McLean, VA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect \u0026amp;amp; Own the Transactions Data Model:\u0026lt;/strong\u0026gt; Own the technical vision for how user activity is modeled, recorded, and stored.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Customer Data Delivery:\u0026lt;/strong\u0026gt; Design and build the mechanisms customers use to get their reporting data through the Developer Portal — query APIs, scheduled and on-demand exports, webhooks, and event streams. Own the API contracts and delivery SLAs that customers and their integrations depend on, including versioning, backwards compatibility, and deprecation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect Billing Automation:\u0026lt;/strong\u0026gt; Lead and implement the design of the metering and billing architecture that turns events into accurate, auditable charges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reliability, Correctness \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Own the availability and correctness of reporting data writes, reads, and billing runs at production scale. Lead work on observability, data quality monitoring, reconciliation tooling, query performance, and incident response for systems where an error is either a customer-facing data defect or a revenue defect. Ensure the systems meet the security, privacy, and audit requirements of a NIST 800-63-3 IAL2/AAL2 credential service provider.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Mentorship:\u0026lt;/strong\u0026gt; Serve as the technical anchor for the team. Set the standard for code quality, system design, and engineering best practices. Mentor senior and mid-level engineers through code reviews, design discussions, and architectural guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Augmented Development:\u0026lt;/strong\u0026gt; Model and champion AI-first engineering practices — leveraging tools like Claude Code and Cursor to accelerate design, implementation, and review cycles — and help the broader team adopt these workflows effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional software engineering experience building and operating high-availability, correctness-critical backend and data systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead complex, cross-team technical initiatives from definition through delivery with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep comfort with relational databases and SQL — designing schemas, writing complex queries, reasoning about query performance, and managing safe schema evolution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and versioning APIs and owning the contracts that downstream teams, customers, and SDKs depend on using Java, Kotlin, Go, or similar.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) with a commitment to an AI-first engineering culture that maximizes team quality and velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with experience influencing technical direction across engineering, product, finance, and security stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience at scale designing and owning event driven architecture using technologies such as Kafka, Pub/Sub, SNS, Debezium, or similar, where accuracy and auditability are non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or operating a usage-based metering and a billing system.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Salesforce, NetSuite, and Snowflake — particularly integrating them into an automated quote-to-cash or usage-to-invoice pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building customer-facing data delivery: reporting APIs, bulk export pipelines, or streaming event feeds and building the developer experience around them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to own and evolve platform APIs consumed by multiple internal teams and external customers, across the full lifecycle from design through versioning and deprecation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience replacing a manual, spreadsheet-driven business process with an automated system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in regulated industries such as government, healthcare, or financial services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of improving engineering culture through documentation, technical standards, architectural review, and developer experience improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$222,011\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$258,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7767413003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778853003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"271000.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"214500.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7767413003,"updated_at":"2026-08-21T14:45:27-04:00","requisition_id":"1725","title":"Staff Software Engineer – Trust Service Team","company_name":"ID.me","first_published":"2026-06-10T13:07:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Software Engineer to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Trust Service owns the Trust Graph,\u0026amp;nbsp; a structured, queryable record of identity inspections that captures what was verified and how reliably it was verified. Every downstream access decision at federal agencies, state governments, healthcare organizations, and consumer brands depends on the trust data our service produces. The Trust Service is a foundational platform API: its correctness, availability, and contract stability directly affect every team that builds on top of it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Engineer, you will be the technical anchor for this service. You will drive architectural decisions, set the standard for correctness and reliability on a system where errors have real identity and access consequences, and lead complex cross-team initiatives that span the identity and authentication platform. You will shape how the trust data model evolves, own the API contracts that downstream teams bind to, and raise the bar for engineering quality, security, and operational excellence across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Architect \u0026amp;amp; Lead Trust Graph Systems\u0026lt;/strong\u0026gt;: Own the technical vision and architecture for the Trust Service — the data model, the API surface, the query and write patterns, and the operational characteristics of the service at scale. Drive architectural decisions with a long view: make the system more correct, more observable, and easier to evolve without breaking consumers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;API Contract \u0026amp;amp; Data Model Stewardship\u0026lt;/strong\u0026gt;: Own the REST API contracts and inspection data model that downstream services, identity workflows, and product teams depend on. Lead decisions about versioning strategy, backwards compatibility, and the principles that govern how new inspection types and identity providers are introduced safely. Hold the line on contract integrity across teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Mentorship\u0026lt;/strong\u0026gt;: Serve as the technical anchor for the team. Setting the standard for code quality, system design, and engineering best practices. Mentor senior and mid-level engineers through code reviews, design discussions, and architectural guidance. Elevate how the team thinks about correctness, observability, and long-term maintainability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Team Collaboration\u0026lt;/strong\u0026gt;: Partner with Identity, Authentication, Fraud, Workflow, Platform, and Compliance teams whose products are built on top of the trust chain. Drive alignment on shared data model decisions and multi-team API changes. Be the authoritative technical voice for what the Trust Service can and should do when adjacent teams bring new requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reliability, Performance \u0026amp;amp; Security\u0026lt;/strong\u0026gt;: Own the availability and correctness of trust reads and writes at production scale. Lead initiatives around observability, alert hygiene, query performance, capacity planning, and incident response for a service that downstream teams depend on continuously. Ensure the service meets the security and compliance requirements of a NIST 800-63-3 IAL2/AAL2 credentialing system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Roadmap Influence\u0026lt;/strong\u0026gt;: Provide technical input into team and platform roadmap planning. Identify and advocate for engineering investments in reliability, data model flexibility, API ergonomics, and developer experience\u0026amp;nbsp; that improve the Trust Service as a platform and raise engineering velocity across the teams that depend on it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;8+ years of professional software engineering experience building and operating high-availability, correctness-critical backend services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proven ability to lead complex, cross-team technical initiatives from definition through delivery with minimal oversight.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Deep comfort with relational databases — designing schemas, writing complex queries, reasoning about query performance, and managing safe schema evolution in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience designing and versioning REST APIs and owning the contracts that downstream teams and SDKs depend on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) with a commitment to an AI-first engineering culture that maximizes team quality and velocity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong written and verbal communication skills, with experience influencing technical direction across engineering, product, and security stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Deep experience with Java or another JVM language, including modern language features applied to production systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Familiarity with graph or highly relational data models — entity relationships, traversal patterns, and the tradeoffs between different read/write shapes at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Comfort reasoning about identity trust decisions: what it means for an identity claim to be verified, how different inspection methods vary in reliability, and how temporal decay or expiration affects downstream access.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect, particularly in the context of federal or regulated-industry deployments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proven ability to own and evolve platform APIs consumed by multiple internal teams — understanding the full lifecycle of a contract from design through versioning and deprecation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Track record of improving engineering culture through documentation, technical standards, architectural review, and developer experience improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience working in regulated industries such as government, healthcare, or financial services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Company Overview\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$271,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7768996003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5779611003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"258300.0","min_value":"188904.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"216235.0","min_value":"188904.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7768996003,"updated_at":"2026-08-21T14:44:13-04:00","requisition_id":"1740","title":"Staff Software Engineer - Wallet/Authentication Platform","company_name":"ID.me","first_published":"2026-06-15T13:39:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Software Engineer to join the Wallet/Authentication Platform team, where we build and operate the core sign-in, registration, MFA, and account management infrastructure that over 140 million members rely on to access the ID.me identity wallet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Authentication is the front door to ID.me. Every member\u0026#39;s journey begins with creating, signing into, or managing their Wallet. Our platform owns sign-in, registration, MFA, account recovery, password reset, and MyWallet, enabling verified identity across 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Software Engineer, you will set technical direction for the authentication platform, drive cross-team architectural decisions, and serve as a force multiplier for the engineers around you. You bring deep expertise in identity, security, and distributed systems — and you use it to raise the bar for the entire team. Your work shapes how millions of people prove and access who they are online.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will work from our Mountain View, CA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Vision:\u0026lt;/strong\u0026gt; Define and drive the technical roadmap for authentication platform services, identifying systemic challenges, architectural risks, and strategic opportunities. Author architecture proposals, lead design reviews, and own critical technical decisions across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Team Influence:\u0026lt;/strong\u0026gt; Partner with Platform, Security, Identity, Product, and adjacent engineering teams to align on authentication standards, shared infrastructure, and cross-cutting concerns. Represent the team\u0026#39;s technical perspective in org-level planning and architectural forums.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems Design \u0026amp;amp; Architecture:\u0026lt;/strong\u0026gt; Lead end-to-end design and implementation of complex, high-impact authentication features — sign-in flows, MFA, federation, account lifecycle management — balancing security, scale, and developer ergonomics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security \u0026amp;amp; Risk Engineering:\u0026lt;/strong\u0026gt; Define the team\u0026#39;s approach to auth security: threat modeling, credential protection, session management, abuse mitigation, and real-time risk signal integration. Champion security as a first-class engineering discipline across every feature the team ships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineering Excellence:\u0026lt;/strong\u0026gt; Set the standard for code quality, testing, observability, and incident response. Drive technical debt reduction and platform reliability improvements. Mentor senior and mid-level engineers through code reviews, design critiques, and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Augmented Development:\u0026lt;/strong\u0026gt; Model and champion AI-first engineering practices — leveraging tools like Claude Code and Cursor to accelerate design, implementation, and review cycles — and help the broader team adopt these workflows effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional software development experience, with demonstrated impact at a senior or staff level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in backend services engineering, with strong proficiency in Java and Spring Boot.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience with AI-assisted development tooling (e.g., Claude Code, Cursor) with at least one year of daily use, and a demonstrated commitment to an AI-first engineering culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in authentication and identity protocols: OAuth 2.0, OpenID Connect (OIDC), SAML 2.0, FIDO2/WebAuthn, and related standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead large-scale technical initiatives from design through production, including driving alignment across multiple teams and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing, building, or operating an Identity Provider (IdP) or Identity and Access Management (IAM) platform at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with government identity and security frameworks: NIST SP 800-63 (IAL/AAL), FedRAMP, or Kantara Initiative accreditation requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with federation, SSO, and enterprise identity integration patterns (e.g., SCIM, XACML, LDAP/Active Directory).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in auth security engineering: threat modeling, credential attack mitigation, account takeover prevention, rate limiting, and session security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with React or modern frontend frameworks in the context of authentication UX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of mentoring senior engineers and driving meaningful improvements to engineering culture and practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth company experience with a strong bias toward ownership and execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;About ID.me\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$222,011\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$258,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7768442003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5779367003,"location":{"name":"United States (U.S.)"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"325000.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"296820.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7768442003,"updated_at":"2026-08-27T10:40:58-04:00","requisition_id":"1729","title":"Strategic Account Executive, Public Sector, Federal Defense and Security (Virginia, DC Area)","company_name":"ID.me","first_published":"2026-06-22T12:26:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Account Executive, Public Sector, Federal Defense and Security\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Strategic Account Executive, you will be the focal point and leader of our go-to market strategy for our federal team’s support to the Department of Homeland Security, the Department of War, and the Department of Veteran Affairs.\u0026amp;nbsp; Reporting directly to the SVP, Federal and Healthcare, you will be leading a cross-functional team across customer success, analytics, field marketing, solutions engineering, and other functions. You are considered the business unit lead for your part of the portfolio and will identify and pursue opportunities where ID.me’s product and service offerings will create tremendous value for public sector entities by increasing access rates through digital channels, fraud prevention, improving customer experience, and improving workflow efficiency.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Impact You Will Make\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive the entire growth process internally and externally, running your territory as your own business.\u0026amp;nbsp; You will report directly to the executive team and budget owner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the strategic competitive landscape and customer needs to effectively position ID.me’s industry leading solutions.\u0026amp;nbsp; This is a large, untapped market that requires solving problems for, and selling to, sophisticated buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex sales cycles from start to finish with a track record of successful revenue attainment.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage opportunities within relevant networks while establishing mutually beneficial relationships with strategic partners and alliances.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create cross-functional relationships while pulling together different business units to maximize sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage with data through accurate and timely customer, pipeline, and forecast data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a strong sense of mission and “giving back” to our nation’s security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are inspired by the idea of stopping fraud and helping underserved populations access hard-earned benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record solving complex problems in a government context and delivering value to mission-oriented organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a reputation as an analytical problem solver and are just as likely to receive a letter of recommendation from a customer as a former employer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a team player and looking to uplevel your peers and teammates\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent communicator that can take complex topics and distill them into easy-to-understand messages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a bias to act and have an entrepreneurial mindset\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of enterprise SaaS sales experience or management consulting experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA or Graduate degree in economics, engineering, or another quantitative field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successful and consistent attainment over multiple years against quota\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to Federal agencies- VA, DHS, DoW\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identity or cybersecurity background is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a top-tier consulting firm is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain expertise is a plus (e.g., defense and national security, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Competitive Compensation- OTE- 248K-296K\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 9/30.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;#LI-ST2\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023449003,"name":"Public Sector Sales","child_ids":[],"parent_id":4023443003}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7753062003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5772683003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"213219.0","min_value":"185000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"213219.0","min_value":"185000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Marketing","value_type":"single_select"}],"id":7753062003,"updated_at":"2026-08-27T10:50:42-04:00","requisition_id":"1709","title":"Vice President Communications","company_name":"ID.me","first_published":"2026-07-27T21:52:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found \u0026lt;a href=\u0026quot;https://insider.id.me/candidate-ai-use-in-interviewing/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a dynamic, strategic, and proactive VP of Communications to lead our communications strategy, brand reputation, and executive thought leadership efforts. This leader will oversee all aspects of corporate, product, and crisis communications, working across B2B, B2C, and government audiences to build trust, drive industry leadership, and shape public perception of our brand and of our products.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a strong strategic communicator, media strategist, seasoned storyteller, opportunist, crisis navigator, and with a proven track record of driving business objectives through both offensive and defensive communications. They love navigating complex topics such as identity, privacy and security.\u0026amp;nbsp; They equally enjoy shaping high-level strategy as getting into the details of the work.\u0026amp;nbsp; They will be a player-coach with our team and our agency.\u0026amp;nbsp; They will be responsible for ensuring our company stands out in a competitive landscape while protecting and strengthening our reputation in moments of opportunity and challenge.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;1. Strategic Communications \u0026amp;amp; Thought Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a holistic communications strategy that establishes the company as an industry leader and innovator in the tech space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee executive communications, including blogs, media interviews, events, and thought leadership content for key senior leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive strategic content such as published papers, industry insights, and co-branded announcements to reinforce credibility and differentiation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with marketing, sales\u0026amp;nbsp; and product to develop and manage a content strategy for owned and earned channels to amplify key narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an ongoing stream of compelling stories that highlight our brand, our product value, and the people we serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify strategic opportunities and forge relationships with partners for co-authorship on key industry topics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;2. Media Relations \u0026amp;amp; Public Relations\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee press and PR strategies, including product launches, industry recognition, and strategic partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead co-branded announcements with customers and partners, ensuring alignment and amplification of shared messages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape our relationship with top-tier media, analysts, and influencers to shape public perception and drive positive coverage, supported by our comms agency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;3. Industry Influence \u0026amp;amp; Brand Positioning\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead industry recognition efforts, securing speaking opportunities, and high-profile engagements that elevate the company’s stature.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and position ID.me for industry awards and ratings, both for b2b and b2c.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee corporate participation in key industry events, conferences, and forums, positioning executives as thought leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee key channels and amplify strategic narratives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;4. Crisis \u0026amp;amp; Reputation Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead both defensive and proactive communication media strategies to safeguard the company’s reputation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive all crisis response communication efforts and serve as the frontline leader in managing messaging, media relations, and sensitive matters, ensuring swift and strategic responses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the company’s presence on employer branding platforms (e.g., Glassdoor, LinkedIn) to ensure transparency and authenticity in external-facing messaging.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong storyteller.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in communications, public relations, or corporate affairs, with at least 6 years in a senior leadership role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience working with B2B, B2C, and government stakeholders in the technology sector.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in crisis management, reputation defense, and high-stakes corporate storytelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong media and analyst relations experience, with a track record of securing high-impact coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent leadership skills, with the ability to influence C-level executives and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing internal communications to drive engagement and alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate complex regulatory and policy landscapes, particularly in tech-related industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written, verbal, and interpersonal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$275,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$350,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023442003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":54}}