{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7661521003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5730658003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"150000.0","min_value":"150000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"150000.0","min_value":"150000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7661521003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1643","title":"Account Executive, Communities  - Northern California","company_name":"ID.me","first_published":"2026-03-22T18:53:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is a leading digital identity platform with more than 160 million registered members, trusted by fourteen federal agencies, agencies across 30 states, and over 600 enterprise brands. While widely recognized for powering secure identity verification for federal and state governments (NIST 800-63-3 IAL2/AAL2 compliant and Kantara-approved), ID.me Communities is the company’s high-growth commercial offering focused on customer acquisition and revenue expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me Communities enables retailers and ecommerce brands to reach high-value consumer groups — including military members, veterans, students, teachers, nurses, and first responders. By embedding secure identity and affiliation verification directly into the ecommerce checkout experience or loyalty platform, brands can confidently offer exclusive discounts while preventing fraud, abuse, and margin leakage.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond verification, brands gain access to millions of pre-verified users within the ID.me network who actively seek companies that support their communities. This combination of verification and distribution drives measurable results: new customer acquisition, higher conversion rates, increased average order value, and stronger lifetime value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2025, ID.me raised $340 million in a Series E round, valuing the company at over $2 billion — reinforcing its position as a trusted leader in digital identity and community-driven commerce.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and execute a territory-based sales strategy designed to meet or exceed bookings targets, prioritizing high-ACV opportunities where ID.me has a clear right to win.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time in the field with prospects and customers, building executive-level relationships, strengthening trust, and accelerating deal progression through in-person engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively build and manage a qualified pipeline of enterprise retailers and ecommerce brands, leveraging persona-based messaging and partnering with Business Development to drive consistent coverage and measurable pipeline growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead consultative, value-based discovery to uncover core business challenges (e.g., customer acquisition, conversion lift, fraud prevention, margin protection) and quantify the financial impact ID.me Communities can deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate ID.me’s commercial value proposition — verification plus distribution — through compelling presentations, demos, and proposals that translate technical capabilities into revenue growth and ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong product and industry acumen to confidently navigate technical conversations, address competitive dynamics, and manage complex procurement processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build internal alignment and political capital to effectively progress opportunities, identify risks early, and proactively drive resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Marketing, Solutions Consulting, and Customer Success to ensure seamless handoff, long-term value realization, expansion opportunities, and referrals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep awareness of industry trends, competitive positioning, and evolving community-based marketing strategies to continuously refine territory execution and maximize impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years in a quota-carrying, “hunter” sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Year-over-year track record of achieving quota and being recognized as a top performer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of e-commerce, MarTech, and performance marketing personas and budgets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Closed opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trained in leading sales methodologies (i.e. Command of the Sale, Message)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling technology into commercial markets, specifically top internet retailers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in interfacing with customers and building trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working for a team in a startup at a growth stage is highly desired\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills/Abilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial personality, capable of effectively solving problems with minimal guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven, highly organized and detail-oriented with the ability to multitask\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communications skills and ability to communicate to a broad range of audience types at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage the sales cycle from start to finish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb planning and time management skills, ability to prioritize tasks and ability to meet deadlines with little supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn and adapt\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Compensation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Vision: To be the world’s leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Core Values: *Don’t be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Act like a scientist, not a talking head. *Be truthful (even when it’s hard). *Reflect ID.me’s values in your actions. *If the rule prevents the right outcome, then break the rule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;a href=\u0026quot;http://id.me/privacy\u0026quot;\u0026gt;\u0026amp;nbsp;id.me/privacy\u0026lt;/a\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me participates in E-Verify.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$150,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7675013003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5737780003,"location":{"name":"New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"160000.0","min_value":"140000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"160000.0","min_value":"140000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Growth","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7675013003,"updated_at":"2026-06-11T15:57:18-04:00","requisition_id":"1654","title":"Account Executive, Workforce Identity East","company_name":"ID.me","first_published":"2026-03-24T23:53:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The way organizations hire, onboard, and authenticate employees is under attack. AI-generated deepfakes, synthetic identities, nation-state actors, and sophisticated social engineering campaigns are infiltrating workplaces at an unprecedented scale. More than 300 companies have reported hiring DPRK actors. Employment fraud has grown 5x in the last five years. Gartner predicts that by 2028, 25% of all job candidates will be fake. Employers tell us we’re already past that point.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At ID.me, we\u0026#39;re the frontline defense. We have spent five years pioneering this space and developing the Employee Lifecycle vision. Today we support over 800 employers, and are integrated into many leading employment platforms. We are becoming the identity layer that connects hiring, onboarding, and workforce access end-to-end.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are hiring this position to drive enterprise sales across our Employee Lifecycle business. You will work directly with CISOs, CHROs, and CIOs at some of the most influential organizations in the country to embed identity proofing and authentication into the moments that matter most—and you will be selling a solution that has measurable, defensible impact on fraud prevention, candidate experience, and operational cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is high-stakes, high-impact work at the intersection of security, identity, and enterprise technology. If you\u0026#39;re energized by complex problems, motivated by protecting people, and ready to bring your best to a category-defining company, we want to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and execute an enterprise sales strategy targeting large organizations in regulated and at risk industries such as Financial Services, Technology, Staffing, Healthcare, and Security \u0026amp;amp; Defense.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead consultative, multi-persona discovery across CHROs, CISOs, and CIOs to diagnose identity gaps across the hiring and access lifecycle and quantify the financial impact of fraud, operational inefficiency, and compliance risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive both direct enterprise deals and co-sell motions alongside our platform partners—to source, progress, and close pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a qualified pipeline and achieve bookings and revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Articulate ID.me’s Employee Lifecycle value proposition through compelling presentations, demos, and executive-level proposals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend significant time in the field with prospects and customers. This is a relationship-driven, high-trust sale. In-person engagement with enterprise security and talent leaders and ecosystem partners will be essential to accelerating deal progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute market intelligence on competitive dynamics, product gaps, and evolving buyer behavior back to BD and Product to sharpen positioning and accelerate roadmap priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Consulting, Marketing, Customer Success, and Product to ensure seamless handoff, long-term value realization, and expansion into post-hire use cases after initial deployment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years in a quota-carrying, “hunter” sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Year-over-year track record of achieving quota and being recognized as a top performer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within employment, hiring, or related fields; experience with identity related solutions is strongly preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Closed opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trained in leading sales methodologies (i.e. Command of the Sale, Message)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling technology into commercial markets, specifically top enterprises\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in interfacing with customers and building trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working for a team in a startup at a growth stage is highly desired\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills/Abilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial personality, capable of effectively solving problems with minimal guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven, highly organized and detail-oriented with the ability to multitask\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communications skills and ability to communicate to a broad range of audience types at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage the sales cycle from start to finish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb planning and time management skills, ability to prioritize tasks and ability to meet deadlines with little supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn and adapt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;●\u0026amp;nbsp; Competitive Compensation- OTE- 280K-320K\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7675014003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5737781003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"160000.0","min_value":"140000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"160000.0","min_value":"140000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Growth","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7675014003,"updated_at":"2026-06-10T11:07:15-04:00","requisition_id":"1655","title":"Account Executive, Workforce Identity West","company_name":"ID.me","first_published":"2026-03-24T23:54:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The way organizations hire, onboard, and authenticate employees is under attack. AI-generated deepfakes, synthetic identities, nation-state actors, and sophisticated social engineering campaigns are infiltrating workplaces at an unprecedented scale. More than 300 companies have reported hiring DPRK actors. Employment fraud has grown 5x in the last five years. Gartner predicts that by 2028, 25% of all job candidates will be fake. Employers tell us we’re already past that point.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At ID.me, we\u0026#39;re the frontline defense. We have spent five years pioneering this space and developing the Employee Lifecycle vision. Today we support over 800 employers, and are integrated into many leading employment platforms. We are becoming the identity layer that connects hiring, onboarding, and workforce access end-to-end.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are hiring this position to drive enterprise sales across our Employee Lifecycle business. You will work directly with CISOs, CHROs, and CIOs at some of the most influential organizations in the country to embed identity proofing and authentication into the moments that matter most—and you will be selling a solution that has measurable, defensible impact on fraud prevention, candidate experience, and operational cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is high-stakes, high-impact work at the intersection of security, identity, and enterprise technology. If you\u0026#39;re energized by complex problems, motivated by protecting people, and ready to bring your best to a category-defining company, we want to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and execute an enterprise sales strategy targeting large organizations in regulated and at risk industries such as Financial Services, Technology, Staffing, Healthcare, and Security \u0026amp;amp; Defense.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead consultative, multi-persona discovery across CHROs, CISOs, and CIOs to diagnose identity gaps across the hiring and access lifecycle and quantify the financial impact of fraud, operational inefficiency, and compliance risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive both direct enterprise deals and co-sell motions alongside our platform partners—to source, progress, and close pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a qualified pipeline and achieve bookings and revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Articulate ID.me’s Employee Lifecycle value proposition through compelling presentations, demos, and executive-level proposals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend significant time in the field with prospects and customers. This is a relationship-driven, high-trust sale. In-person engagement with enterprise security and talent leaders and ecosystem partners will be essential to accelerating deal progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute market intelligence on competitive dynamics, product gaps, and evolving buyer behavior back to BD and Product to sharpen positioning and accelerate roadmap priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Solutions Consulting, Marketing, Customer Success, and Product to ensure seamless handoff, long-term value realization, and expansion into post-hire use cases after initial deployment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years in a quota-carrying, “hunter” sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Year-over-year track record of achieving quota and being recognized as a top performer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within employment, hiring, or related fields; experience with identity related solutions is strongly preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Closed opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trained in leading sales methodologies (i.e. Command of the Sale, Message)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling technology into commercial markets, specifically top enterprises\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in interfacing with customers and building trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working for a team in a startup at a growth stage is highly desired\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills/Abilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial personality, capable of effectively solving problems with minimal guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven, highly organized and detail-oriented with the ability to multitask\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communications skills and ability to communicate to a broad range of audience types at all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage the sales cycle from start to finish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb planning and time management skills, ability to prioritize tasks and ability to meet deadlines with little supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn and adapt\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;●\u0026amp;nbsp; Competitive Compensation- OTE- 280K-320K\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7661613003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5730684003,"location":{"name":"McLean, Virginia; New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"131400.0","min_value":"111000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"147780.0","min_value":"111000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7661613003,"updated_at":"2026-06-11T14:45:31-04:00","requisition_id":"1646","title":"Account Manager, Communities_Eastern USA","company_name":"ID.me","first_published":"2026-03-22T18:50:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Account Manager, Communities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt; ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt; The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the \u0026quot;CEO\u0026quot; of your assigned book of business within the Communities segment (e.g., Military, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Ownership \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Attainment:\u0026lt;/strong\u0026gt; Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Land \u0026amp;amp; Expand Strategy:\u0026lt;/strong\u0026gt; Identify \u0026quot;white space\u0026quot; within current customers to expand Community Verification products, and drive growth via UX changes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upsell Execution:\u0026lt;/strong\u0026gt; Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal \u0026amp;amp; Retention Excellence\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Management:\u0026lt;/strong\u0026gt; Proactively manage the renewal process starting 180 days out, ensuring zero \u0026quot;dark\u0026quot; periods or budget lapses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Churn Mitigation:\u0026lt;/strong\u0026gt; Identify \u0026quot;at-risk\u0026quot; accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract Negotiation:\u0026lt;/strong\u0026gt; Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and \u0026quot;sticky\u0026quot; master service agreements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Account Governance\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Alignment:\u0026lt;/strong\u0026gt; Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Business Reviews (EBRs):\u0026lt;/strong\u0026gt; Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Voice of the Customer:\u0026lt;/strong\u0026gt; Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Commercial Tech Veteran:\u0026lt;/strong\u0026gt; 5+ years of experience in a quota-carrying account management, customer success, or \u0026quot;hunter\u0026quot; sales role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Knowledge:\u0026lt;/strong\u0026gt; Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Performance:\u0026lt;/strong\u0026gt; A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Complexity:\u0026lt;/strong\u0026gt; Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Savvy:\u0026lt;/strong\u0026gt; Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Growth Mindset:\u0026lt;/strong\u0026gt; Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Leadership:\u0026lt;/strong\u0026gt; Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Problem Solving:\u0026lt;/strong\u0026gt; Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Performance Indicators (KPIs)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gross Retention Rate (GRR):\u0026lt;/strong\u0026gt; Ensuring existing contracts renew on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Net Revenue Retention (NRR):\u0026lt;/strong\u0026gt; Growth of the account via upsells and cross-sells.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Velocity:\u0026lt;/strong\u0026gt; Speed at which expansion opportunities move through the commercial procurement funnel.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Core Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Don’t be a jerk.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Always compete.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Ask questions like a 5-year old.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Inspire people with your passion.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Make something better every day.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Treat each customer like your favorite family member.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Own your mistakes so you can learn from them.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Details are everything.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Act like a scientist, not a talking head.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Be truthful (even when it’s hard).\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Reflect ID.me’s values in your actions.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;If the rule prevents the right outcome, then break the rule.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$131,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$147,780 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7739920003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5768323003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"153370.0","min_value":"129500.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"153370.0","min_value":"129500.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7739920003,"updated_at":"2026-06-11T12:50:47-04:00","requisition_id":"1703","title":"Account Manager, Communities (NoCal)","company_name":"ID.me","first_published":"2026-06-11T12:50:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Account Manager, Communities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt; ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt; The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the \u0026quot;CEO\u0026quot; of your assigned book of business within the Communities segment (e.g., oaktreeMilitary, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Ownership \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Attainment:\u0026lt;/strong\u0026gt; Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Land \u0026amp;amp; Expand Strategy:\u0026lt;/strong\u0026gt; Identify \u0026quot;white space\u0026quot; within current customers to expand Community Verification products, and drive growth via UX changes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upsell Execution:\u0026lt;/strong\u0026gt; Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal \u0026amp;amp; Retention Excellence\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Management:\u0026lt;/strong\u0026gt; Proactively manage the renewal process starting 180 days out, ensuring zero \u0026quot;dark\u0026quot; periods or budget lapses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Churn Mitigation:\u0026lt;/strong\u0026gt; Identify \u0026quot;at-risk\u0026quot; accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract Negotiation:\u0026lt;/strong\u0026gt; Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and \u0026quot;sticky\u0026quot; master service agreements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Account Governance\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Alignment:\u0026lt;/strong\u0026gt; Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Business Reviews (EBRs):\u0026lt;/strong\u0026gt; Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Voice of the Customer:\u0026lt;/strong\u0026gt; Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Commercial Tech Veteran:\u0026lt;/strong\u0026gt; 5+ years of experience in a quota-carrying account management, customer success, or \u0026quot;hunter\u0026quot; sales role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Knowledge:\u0026lt;/strong\u0026gt; Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Performance:\u0026lt;/strong\u0026gt; A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Complexity:\u0026lt;/strong\u0026gt; Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Savvy:\u0026lt;/strong\u0026gt; Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Growth Mindset:\u0026lt;/strong\u0026gt; Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Leadership:\u0026lt;/strong\u0026gt; Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Problem Solving:\u0026lt;/strong\u0026gt; Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Performance Indicators (KPIs)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gross Retention Rate (GRR):\u0026lt;/strong\u0026gt; Ensuring existing contracts renew on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Net Revenue Retention (NRR):\u0026lt;/strong\u0026gt; Growth of the account via upsells and cross-sells.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Velocity:\u0026lt;/strong\u0026gt; Speed at which expansion opportunities move through the commercial procurement funnel.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Core Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Don’t be a jerk.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Always compete.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Ask questions like a 5-year old.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Inspire people with your passion.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Make something better every day.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Treat each customer like your favorite family member.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Own your mistakes so you can learn from them.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Details are everything.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Act like a scientist, not a talking head.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Be truthful (even when it’s hard).\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Reflect ID.me’s values in your actions.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;If the rule prevents the right outcome, then break the rule.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$153,370 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7739933003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5768330003,"location":{"name":"United States (U.S.)"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"153370.0","min_value":"129500.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"153370.0","min_value":"129500.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Sales","value_type":"single_select"}],"id":7739933003,"updated_at":"2026-06-11T14:39:20-04:00","requisition_id":"1704","title":"Account Manager, Communities (Texas)","company_name":"ID.me","first_published":"2026-06-11T14:39:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Account Manager, Communities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt; ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt; The Account Manager (AM) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical commercial and eRetailing accounts. You are the \u0026quot;CEO\u0026quot; of your assigned book of business within the Communities segment (e.g., oaktreeMilitary, First Responders, Students, Teachers, Nurses, etc.). Your mission is twofold: ensure 100% net retention through impeccable renewal management and drive year-over-year (YoY) growth by identifying and closing expansion opportunities within existing customer portfolios.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Ownership \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Attainment:\u0026lt;/strong\u0026gt; Carry and exceed a formal quota composed of both Renewal Revenue (GRR) and Expansion (NRR) within your assigned commercial accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Land \u0026amp;amp; Expand Strategy:\u0026lt;/strong\u0026gt; Identify \u0026quot;white space\u0026quot; within current customers to expand Community Verification products, and drive growth via UX changes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upsell Execution:\u0026lt;/strong\u0026gt; Lead the end-to-end sales cycle for expansion opportunities, from initial discovery to contract amendment and closing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal \u0026amp;amp; Retention Excellence\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Management:\u0026lt;/strong\u0026gt; Proactively manage the renewal process starting 180 days out, ensuring zero \u0026quot;dark\u0026quot; periods or budget lapses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Churn Mitigation:\u0026lt;/strong\u0026gt; Identify \u0026quot;at-risk\u0026quot; accounts early by monitoring usage health, program performance, and organizational changes (e.g., e-commerce leadership turnover or marketing budget shifts).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract Negotiation:\u0026lt;/strong\u0026gt; Navigate complex commercial procurement hurdles and vendor management processes to secure multi-year renewals and \u0026quot;sticky\u0026quot; master service agreements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Account Governance\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Alignment:\u0026lt;/strong\u0026gt; Maintain and deepen relationships with key decision-makers in the procurement process , specifically targeting e-commerce, MarTech, and performance marketing personas to ensure our solution remains a top-tier budget priority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Business Reviews (EBRs):\u0026lt;/strong\u0026gt; Lead high-impact EBRs that translate technical performance data into customer acquisition ROI, conversion rate optimization, and overall business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Voice of the Customer:\u0026lt;/strong\u0026gt; Act as a strategic liaison between commercial clients and our Product team, providing feedback to product development teams to influence the roadmap based on retail-specific needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Commercial Tech Veteran:\u0026lt;/strong\u0026gt; 5+ years of experience in a quota-carrying account management, customer success, or \u0026quot;hunter\u0026quot; sales role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Knowledge:\u0026lt;/strong\u0026gt; Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets , with a preference for experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Performance:\u0026lt;/strong\u0026gt; A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Complexity:\u0026lt;/strong\u0026gt; Experience managing portfolios and closing opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Savvy:\u0026lt;/strong\u0026gt; Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Growth Mindset:\u0026lt;/strong\u0026gt; Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Leadership:\u0026lt;/strong\u0026gt; Experience working closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Comfortable working for a team in a startup at a growth stage ; you possess an entrepreneurial personality capable of effectively solving problems with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Problem Solving:\u0026lt;/strong\u0026gt; Superb planning and time management skills with the ability to understand customer pains and provide effective solutions to meet their business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Performance Indicators (KPIs)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gross Retention Rate (GRR):\u0026lt;/strong\u0026gt; Ensuring existing contracts renew on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Net Revenue Retention (NRR):\u0026lt;/strong\u0026gt; Growth of the account via upsells and cross-sells.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Velocity:\u0026lt;/strong\u0026gt; Speed at which expansion opportunities move through the commercial procurement funnel.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Core Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Don’t be a jerk.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Always compete.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Ask questions like a 5-year old.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Inspire people with your passion.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Make something better every day.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Treat each customer like your favorite family member.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Own your mistakes so you can learn from them.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Details are everything.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Act like a scientist, not a talking head.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Be truthful (even when it’s hard).\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Reflect ID.me’s values in your actions.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;If the rule prevents the right outcome, then break the rule.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$153,370 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7731635003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5764065003,"location":{"name":"McLean, Virginia; Mountain View, California, United States; New York, New York, United States; Tampa, Florida, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"265300.0","min_value":"210800.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7731635003,"updated_at":"2026-06-10T16:27:10-04:00","requisition_id":"1698","title":"Director of Martech","company_name":"ID.me","first_published":"2026-05-28T20:46:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact technical leadership role at the intersection of marketing, data engineering, and product. You\u0026#39;ll build the MarTech stack from a strong foundation into a best-in-class engine — integrating tools across CRM, CDP, marketing automation, analytics, and AI-driven personalization — while partnering closely with product, engineering, and data teams to ensure marketing can move fast without breaking compliance.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end MarTech stack — evaluate, select, implement, and optimize the tools and platforms that power acquisition, lifecycle marketing, analytics, and attribution across all channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead marketing data strategy: build and maintain a clean, unified view of the customer across B2C (consumers), B2B (enterprise partners), and B2G (agency relationships) — connecting CRM, CDP, and data warehouse layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive marketing automation at scale — design and manage workflows, nurture programs, triggered campaigns, and segmentation logic across email, SMS, in-app, and paid channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and govern attribution and measurement infrastructure — ensuring marketing has accurate, privacy-compliant models to understand what\u0026#39;s driving growth across a complex multi-touch funnel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering and data teams to define and maintain the data pipelines, event tracking schemas, and identity resolution logic that underpin marketing decisioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and deploy AI and machine learning applications in marketing — from predictive lead scoring and churn modeling to personalization and content optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all MarTech operations are compliant with GDPR, CCPA, FedRAMP, and ID.me\u0026#39;s own privacy and data governance standards — this is non-negotiable in an identity company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business objectives into technical requirements and vice versa — you\u0026#39;re equally comfortable in a strategy meeting with the CMO and a technical architecture review with engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in marketing technology, marketing operations, or growth engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on expertise with core MarTech platforms — Salesforce Marketing Cloud, HubSpot, Marketo, or equivalent — plus experience with CDPs (Segment, mParticle, or similar) and data warehouses (Snowflake, BigQuery).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of identity resolution, customer data unification, and the technical challenges of matching users across anonymous, authenticated, and partner data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building marketing infrastructure in a regulated or privacy-sensitive environment — you understand the stakes of handling PII and can architect compliant systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with SQL and comfort working directly in data pipelines; ability to partner with engineers as a technical peer, not just a stakeholder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with attribution modeling and marketing analytics, including multi-touch attribution, incrementality testing, and media mix modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building and leading cross-functional teams that sit at the intersection of marketing and engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong vendor management experience — you know how to negotiate contracts, evaluate build vs. buy decisions, and manage a complex portfolio of tools without letting it sprawl.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023442003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4054517003,"name":"ID.me New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7766552003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778484003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"320000.0","min_value":"230000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"320000.0","min_value":"230000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7766552003,"updated_at":"2026-06-09T13:04:01-04:00","requisition_id":"1721","title":"Director / Senior Director of Compliance","company_name":"ID.me","first_published":"2026-06-09T12:41:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Director / Senior Director of Compliance\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mountain View, CA (on-site) \u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of GRC / Deputy CISO \u0026lt;strong\u0026gt;Department:\u0026lt;/strong\u0026gt; Security — Governance, Risk, and Compliance\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Why This Role Exists\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;id.me operates one of the most highly regulated identity verification platforms in the country. Our compliance programs span FedRAMP, NIST 800-63 (Rev 3 and Rev 4), SOC 2, ISO 27001, IRS Pub 4812, and a growing portfolio of federal and commercial audit obligations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a compliance leader who believes that compliance done right is a byproduct of well-engineered systems — not a parallel bureaucracy. The right person will transform how compliance operates: from manual evidence gathering and heroic individual effort to automated, continuous, and scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a role for someone who wants to maintain the status quo. If your instinct when a deadline is at risk is to throw more hours at it instead of asking \u0026quot;why isn\u0026#39;t this automated?\u0026quot;, this isn\u0026#39;t the right fit.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Own\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full compliance portfolio\u0026lt;/strong\u0026gt;: FedRAMP (Moderate), SOC 2 Type II, ISO 27001, IRS Pub 4812, NIST 800-63 Rev 3/Rev 4 (Kantara), and emerging frameworks as they apply.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People leadership\u0026lt;/strong\u0026gt;: Build, grow, and lead a compliance team. You are accountable for your team\u0026#39;s development, career growth, and well-being — not just their output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation strategy\u0026lt;/strong\u0026gt;: Drive aggressive control consolidation and evidence automation. Reduce the total number of operated controls. Make evidence collection a byproduct of the work people already do — not a separate exercise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional partnership\u0026lt;/strong\u0026gt;: Serve as the compliance interface to Engineering, Product, Legal, and Privacy. Build trust through partnership, not gatekeeping. Your success is measured by how easily teams work WITH compliance, not how thoroughly you block them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Audit readiness\u0026lt;/strong\u0026gt;: Maintain continuous audit readiness across all programs. Manage 3PAO relationships, agency engagements, and external assessors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Risk integration\u0026lt;/strong\u0026gt;: Partner with the Risk team to feed compliance findings into a unified cyber risk register. One evaluation loop — not fragmented reviews from five different teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Must Have\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People-first leadership.\u0026lt;/strong\u0026gt; You have built and grown compliance teams. You hold regular 1:1s, create career development plans, and invest in making your people better — not just getting work done. You delegate effectively and build systems where knowledge survives individual absence. If you\u0026#39;re \u0026quot;too busy\u0026quot; for your team, you\u0026#39;re not operating at the right altitude.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Communication clarity.\u0026lt;/strong\u0026gt; You give crisp, direct answers to strategic questions. \u0026quot;What does success look like in 30 days?\u0026quot; gets a two-sentence answer, not a monologue. You write clearly. You adjust your communication to your audience — board members, engineers, auditors, PMs — without losing precision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Partnership over gatekeeping.\u0026lt;/strong\u0026gt; Engineering and Product are your customers, not your adversaries. You default to \u0026quot;how do we make this work safely?\u0026quot; not \u0026quot;this is not allowed.\u0026quot; When you say no, you explain why in terms the other person values and offer an alternative path. You build relationships with stakeholders proactively — you don\u0026#39;t wait for escalations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Automation conviction.\u0026lt;/strong\u0026gt; You believe compliance should be engineered, not administered. You champion tooling that automates evidence collection, continuous monitoring, and control validation. You actively resist the instinct to throw manual labor at deadline pressure. You think more like an engineering director than a traditional compliance director — systems, leverage, elimination of toil.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Self-directing execution.\u0026lt;/strong\u0026gt; You operate with minimal management. You identify what needs to happen, build a plan, execute it, and communicate upward proactively. You don\u0026#39;t wait to be told. You manage up effectively — your leadership always knows where things stand without having to ask.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Strong Preference\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with FedRAMP (Moderate or High), NIST 800-53, or equivalent federal compliance frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or significantly improving compliance automation (evidence pipelines, GRC platform integrations, continuous monitoring)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with GRC platforms (LogicGate, Drata, Vanta, or similar) — as a power user who pushes the platform, not just a form-filler\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with AI/ML tools for compliance workflows (we use Claude, Gemini, and custom MCP integrations extensively)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a growth-stage or mid-stage tech company where you had to build, not just maintain\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CISA, CISSP, CRISC, CISM, or similar certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kantara / NIST 800-63 identity assurance frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SOC 2 Type II, ISO 27001 audit management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience managing 3PAO and external assessor relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What Success Looks Like\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;First 90 days:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You know every active compliance program, its current state, and its next milestone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve had 1:1s with every team member and have a written development plan for each.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve met your key cross-functional partners (ProdSec, SecOps, IT, Legal, Privacy, Engineering VPs) and they describe you as easy to work with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve identified the top 3 manual processes that should be automated and have a plan to address them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;First 6 months:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least one major evidence collection workflow is automated end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Total operated controls are reduced (consolidated, not just documented differently).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your team can cover for each other on PTO without disruption — no single points of failure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External audit partners describe working with id.me as improved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering teams proactively engage compliance early in project planning — not as a last-minute gate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;First year:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compliance is a byproduct of operational work, not a parallel bureaucracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous monitoring runs without manual intervention for the majority of controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built strategic relationships with key regulatory bodies and industry peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your team\u0026#39;s velocity is measurably higher than when you started — with evidence to show it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;About the Environment\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-first culture.\u0026lt;/strong\u0026gt; The CISO\u0026#39;s 2026 goal: \u0026quot;It is SAFE for EVERYONE to use every feature of any company-provisioned AI tool for any task.\u0026quot; We practice what we preach — our compliance stack uses Claude, custom MCP servers, and automation pipelines extensively. You will be expected to embrace this.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High risk appetite, low risk tolerance.\u0026lt;/strong\u0026gt; We move fast and accept risk deliberately. \u0026quot;Because FedRAMP\u0026quot; is not accepted as a justification for blocking the business. If something must be restricted, we enforce it technically — not with policy documents nobody reads.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: small;\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;45\u0026quot; data-end=\u0026quot;61\u0026quot;\u0026gt;Base Salary:\u0026lt;/strong\u0026gt; $230,000–$320,000\u0026lt;br data-start=\u0026quot;79\u0026quot; data-end=\u0026quot;82\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;92\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;Bonus:\u0026lt;/strong\u0026gt; 20–25%, depending on level\u0026lt;br data-start=\u0026quot;119\u0026quot; data-end=\u0026quot;122\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;122\u0026quot; data-end=\u0026quot;133\u0026quot;\u0026gt;Equity:\u0026lt;/strong\u0026gt; Competitive\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$230,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$320,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$230,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$320,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023446003,"name":"Security","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7699052003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5750176003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"93000.0","min_value":"80000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"93000.0","min_value":"80000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7699052003,"updated_at":"2026-06-09T12:41:30-04:00","requisition_id":"1667","title":"Fraud Investigations Analyst","company_name":"ID.me","first_published":"2026-04-13T19:02:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Fraud Investigations Analyst\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for an \u0026lt;strong\u0026gt;Fraud\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Investigations\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Analyst\u0026lt;/strong\u0026gt; to join our organization as an execution-focused individual contributor. This role centers on investigating account takeover (ATO) activity, analyzing fraud signals, and supporting detection efforts that protect millions of users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking someone who goes beyond basic case handling and can analyze trends, identify patterns across multiple accounts, and leverage data to inform investigations. As an Analyst, you will work across fraud detection tools, datasets, and risk systems to uncover coordinated fraud activity and contribute to improving detection capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is based out of our McLean, VA office and requires full-time in-office attendance.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Investigate account takeover (ATO) activity using fraud indicators, behavioral signals, and transaction data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze patterns across multiple accounts to identify coordinated or emerging fraud trends (not just single-account reviews)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use SQL, Python, or similar tools to query datasets and support investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage fraud detection tools and risk-scoring systems to identify suspicious activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute investigations and document findings, escalating higher-risk or complex cases as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support tuning and optimization of fraud detection rules, alerts, and signal usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams to improve fraud detection coverage and data quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor trends in ATO activity and contribute to ongoing detection strategy improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI/LLM tools to accelerate investigations, including querying data, identifying patterns, and summarizing fraud activity across accounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree from an accredited institution; preferred fields include quantitative disciplines such as Economics, Computer Science, Statistics, Mathematics, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with exposure to account takeover (ATO)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;1+ years\u0026lt;/strong\u0026gt; of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;1+ years\u0026lt;/strong\u0026gt; of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;1+ years\u0026lt;/strong\u0026gt; of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with using AI/LLM tools (e.g., ChatGPT, Claude) to support data analysis or investigative workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working at a fintech company, technology company, or reputable financial institution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing organized fraud rings or large-scale fraud patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with machine learning–driven fraud detection systems or AI-assisted analysis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$93,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039285003,"name":"Fraud","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7666086003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5733039003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"190000.0","min_value":"149991.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"190000.0","min_value":"149991.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7666086003,"updated_at":"2026-05-22T11:43:20-04:00","requisition_id":"1650","title":"GRC Technical Program Manager","company_name":"ID.me","first_published":"2026-03-16T15:46:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Technical Program Manager – Security Assurance to serve as the operational backbone of our external compliance programs. You will co-own the end-to-end lifecycle of controls, policies, and program-specific documentation for FedRAMP, ISO 27001, and SOC 2, with additional contributions to Kantara accreditation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive cross-functional alignment independently, owning outcomes rather than tasks. A unique requirement of this role is high proficiency with AI tools; our team utilizes purpose-built AI agents for evidence validation, control evaluation, and finding management. Fluency in AI-assisted workflows is essential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience operating security or compliance programs aligned to FedRAMP or NIST 800-53.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years leading internal or external audits end-to-end, either as audit manager, program owner, or auditor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing control lifecycles, POA\u0026amp;amp;M remediation, and continuous monitoring in a cloud-native environment (AWS or GCP).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with a GRC platform (LogicGate preferred) for control tracking, evidence management, and findings remediation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated professional use of AI tools to support drafting, analysis, evaluation, or workflow automation within compliance or technical programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience managing FedRAMP Continuous Monitoring and Significant Change Requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with NIST SP 800-63, digital identity systems, or Kantara accreditation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications such as CISSP, CISA, CCSK, or ISO 27001 Lead Auditor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in SaaS, FinTech, GovCloud, or other regulated technology environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-JS1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$149,991\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$190,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$176,977\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$213,080 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023446003,"name":"Security","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7753042003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5772679003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"213219.0","min_value":"185000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"213219.0","min_value":"185000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Sales","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Marketing","value_type":"single_select"}],"id":7753042003,"updated_at":"2026-05-29T16:46:44-04:00","requisition_id":"1708","title":"Head of Integrated Marketing","company_name":"ID.me","first_published":"2026-05-29T16:46:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of Integrated Marketing will own the strategy and execution of campaigns that grow ID.me\u0026#39;s brand presence and deepen trust and usage with consumers, enterprise partners, and government stakeholders. You will partner cross-functionally with Product, Communications, Design, and Sales, and be responsible for ensuring that every campaign tells a cohesive, compelling story across paid, owned, and earned channels supporting brand awareness, product usage, and revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact leadership role for a builder who thrives at the intersection of brand storytelling, data-driven performance, and category-defining moments. The ideal candidate understands how to market a trust-based product to a diverse audience, from military veterans and first responders to enterprise buyers and federal agencies, while maintaining a consistent, human brand voice.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead integrated marketing campaigns from creative brief through post-campaign analysis, coordinating across brand, demand gen, content, and partner teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead all IRL and cultural activations for IDme brand supporting transaction growth for veterans, students, teachers, first responder and future audience priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product integration opportunities within sports, entertainment, fashion, and cultural moments - driving brand awareness growth for IDme and transaction revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CMO and executive team to shape thought leadership platforms and category-defining narratives around digital identity, fraud prevention, and trusted access.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive IDme brand and influencer partnership portfolio strategy supporting product, sales, and corporate KPIs.\u0026amp;nbsp; Lead brand partnerships end to end from sourcing, negotiation, and account management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Source, Manage and manage all supporting agencies and third party agencies supporting campaign activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive integrated marketing measurement strategy frameworks validating investment and accountability to CEO, CMO, and senior management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of partnerships, brand, consumer marketing leadership experience, including brand partnership deals, activations, and culture activations. Experience leading agency relationships and driving buy-in with senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading brand in a B2B2C or multi-audience context, you know how to speak simultaneously to enterprise buyers and everyday consumers without losing coherence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing brand partnerships in a trust-sensitive or regulated environment (government, healthcare, fintech, or cybersecurity strongly preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong creative direction skills, you can brief agencies, give sharp feedback, and hold a high creative bar without micromanaging execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguity; this is a role where you\u0026#39;ll be building foundational systems, not inheriting a mature brand playbook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for the mission: digital equity, security, and making identity verification accessible to all Americans, including those who are underserved by technology.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$185,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$213,219 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023442003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7758599003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5775346003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"19.64","min_value":"19.64"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7758599003,"updated_at":"2026-06-02T10:28:45-04:00","requisition_id":"1711","title":"Member Support Representative II - Verifications ","company_name":"ID.me","first_published":"2026-06-02T10:28:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Member Support Representative II - Verifications, you will play a crucial role in ensuring the security and accuracy of our virtual member verification process. You will engage with members via video calls, guiding them through the verification process while delivering outstanding customer service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This opportunity is located \u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;onsite\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; at ID.me’s headquarters in McLean, Virginia. This is a full time opportunity and is\u0026amp;nbsp;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;not\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; able to be done remotely.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct inbound video verification calls with members, ensuring a friendly and professional experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify member identities across multiple communities by requesting and validating required documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address member inquiries and concerns related to the verification process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with account recovery\u0026amp;nbsp; to track, manage and resolve members’ issues, ensuring a secure and efficient resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace and implement the tactics and techniques provided by leadership during coaching/ training sessions in order to achieve desired goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to the companies Quality Assurance program and the associated policies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team leads and management to enhance the verification process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on company policies, procedures, and industry regulations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent required\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 6 months of experience in customer support role preferably in a contact center environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 6 months of experience using Mac and/PC platforms for daily operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to work in-office five days per week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal skills and capable of de-escalating conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently demonstrates punctuality and reliability in attendance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using video conferencing software like Zoom\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using ticketing software like Zendesk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle sensitive information with confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced environment when there are changing priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be a team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be a self-starter with a passion for learning and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods sitting at a desk and working on a computer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-Time Hours: 40 hours per week schedule, with overtime opportunities!\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our Contact Center is a 24/7 operation, we have multiple shifts to choose from\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary and benefits package\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shift differential for nights and overnights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, Dental, and Vision Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible for 15 days of accrued Paid Time Off annually\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Paid training and ongoing professional development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028185003,"name":"Member Support Representatives","child_ids":[],"parent_id":4023445003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7758569003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5775334003,"location":{"name":"Tampa, Florida, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"18.7","min_value":"18.7"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7758569003,"updated_at":"2026-06-02T10:25:46-04:00","requisition_id":"1710","title":"Member Support Representative II - Verifications  ","company_name":"ID.me","first_published":"2026-06-02T10:25:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Member Support Representative II - Verifications, you will play a crucial role in ensuring the security and accuracy of our virtual member verification process. You will engage with members via video calls, guiding them through the verification process while delivering outstanding customer service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This opportunity is located \u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;onsite\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; in Tampa, FL. This is a full time opportunity and is \u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;not\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; able to be done remotely.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct inbound video verification calls with members, ensuring a friendly and professional experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify member identities across multiple communities by requesting and validating required documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address member inquiries and concerns related to the verification process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with account recovery\u0026amp;nbsp; to track, manage and resolve members’ issues, ensuring a secure and efficient resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace and implement the tactics and techniques provided by leadership during coaching/ training sessions in order to achieve desired goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to the companies Quality Assurance program and the associated policies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team leads and management to enhance the verification process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on company policies, procedures, and industry regulations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent required\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 6 months of experience in customer support role preferably in a contact center environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 6 months of experience using Mac and/PC platforms for daily operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to work in-office five days per week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal skills and capable of de-escalating conflict\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently demonstrates punctuality and reliability in attendance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using video conferencing software like Zoom\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in using ticketing software like Zendesk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle sensitive information with confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced environment when there are changing priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be a team player with a strong, self-managing work ethic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to be a self-starter with a passion for learning and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prolonged periods sitting at a desk and working on a computer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-Time Hours: 40 hours per week schedule, with overtime opportunities!\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our Contact Center is a 24/7 operation, we have multiple shifts to choose from\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary and benefits package\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shift differential for nights and overnights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, Dental, and Vision Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible for 15 days of accrued Paid Time Off annually\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Paid training and ongoing professional development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;ID.me applicants must be able to pass a background check including: criminal background and a review of credit reports (not credit scores).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028185003,"name":"Member Support Representatives","child_ids":[],"parent_id":4023445003}],"offices":[{"id":4025514003,"name":"ID.me Tampa, FL","location":"Tampa, Florida, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7724051003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5759791003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"140350.0","min_value":"102605.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Human Resources","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7724051003,"updated_at":"2026-05-11T15:47:51-04:00","requisition_id":"1695","title":"People Operations Analyst","company_name":"ID.me","first_published":"2026-05-11T15:47:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;People Operations Analyst\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mountain View, CA\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; Manager, People Operations\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Are you ready to stop doing traditional, manual HR administration and start building the future of People Operations?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At ID.me, we are completely reimagining how HR functions. We aren\u0026#39;t just maintaining the status quo; we are aggressively automating routine tasks, deploying AI agents, and building a \u0026quot;zero-touch\u0026quot; operations center. We are looking for a People Operations Analyst who is part HR Generalist, part process-engineer, and entirely obsessed with the employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You won\u0026#39;t just be managing a queue of tickets. You will be actively participating in our transformation, documenting workflows, training our AI chatbots, and building self-service tools. As our AI capabilities mature and handle our Tier 0 and Tier 1 volume, your role will focus on solving complex escalations and driving critical programmatic work across the entire employee lifecycle, compliance, people analytics, and learning \u0026amp;amp; development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you want to help take a high-growth company to IPO readiness by replacing manual bottlenecks with self-driving solutions, this is the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Drive HR Automation \u0026amp;amp; AI Enablement\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the Brain:\u0026lt;/strong\u0026gt; Partner with the People Ops Manager to build and refine the Knowledge Base (KB) articles and documentation that power our internal AI chatbots, with the goal of maximizing the deflection of routine Tier 0 and Tier 1 inquiries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Reengineering:\u0026lt;/strong\u0026gt; Help audit and automate critical HR lifecycle transactions. You will actively support our transition from manual processing to manager self-service and automated workflows across the entire employee journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Insights:\u0026lt;/strong\u0026gt; Support the deployment and maintenance of People Analytics reporting, ensuring that critical workforce data flows seamlessly and accurately to inform leadership decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Complex Escalation \u0026amp;amp; Employee Support\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Human-in-the-Loop Problem Solving:\u0026lt;/strong\u0026gt; Serve as the primary escalation point for complex, sensitive, or edge-case employee inquiries in our HR ticketing portal that require a personalized, human touch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Root Cause Obsession:\u0026lt;/strong\u0026gt; You won\u0026#39;t just close tickets, you’ll analyze them. Identify why escalations are happening and partner with the team to build permanent, automated fixes or self-service workflows to proactively address underlying issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Program Ownership (Employee Lifecycle, Compliance \u0026amp;amp; L\u0026amp;amp;D)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Lifecycle Management:\u0026lt;/strong\u0026gt; Serve as the primary steward of the employee experience from day one onward. You will support managers through key lifecycle events, manage end-to-end offboarding logistics, and provide operational support for our immigration and visa programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;PMO \u0026amp;amp; Project Management:\u0026lt;/strong\u0026gt; Serve as the operational coordinator for the People Team\u0026#39;s PMO (Project Management Office). You will help keep the entire team accountable and on track with our departmental OKRs, ensuring strategic initiatives are measured and delivered on time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Risk Management:\u0026lt;/strong\u0026gt; Manage compliance administration to ensure IPO readiness. This includes running EEO-1 reporting, automating workers\u0026#39; compensation claim intake, maintaining I-9/E-Verify compliance, and supporting SOX control documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;L\u0026amp;amp;D Coordination:\u0026lt;/strong\u0026gt; Act as the operational backbone for ID.me University (Absorb LMS). You will ensure 100% enrollment and completion of mandatory compliance and anti-harassment training, build compliance dashboards, and troubleshoot LMS workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 1-3 years of experience in HR Operations, HR Generalist, or HR Shared Services roles, ideally within a scaling tech environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems Expertise:\u0026lt;/strong\u0026gt; Hands-on experience with modern HR tech stacks. Experience with UKG, Jira Service Management, Enboarder, and LMS platforms is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation Mindset:\u0026lt;/strong\u0026gt; You hate doing the same manual task twice. You think in workflows, logic, and scalability, and you are excited to leverage AI tools (like Claude or Glean) to optimize your own day-to-day work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project \u0026amp;amp; OKR Execution:\u0026lt;/strong\u0026gt; You are highly organized and capable of managing deliverables against team OKRs, ensuring deadlines are met without dropping the ball on daily operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Empathy:\u0026lt;/strong\u0026gt; You can clearly and compassionately communicate with everyone from a confused new hire to external legal counsel, translating complex HR jargon into simple, actionable steps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$102,605\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,350 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023439003,"name":"Human Resources","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7695173003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5748454003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"282000.0","min_value":"248750.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7695173003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1663","title":"Principal Tech Lead Manager - Customer Domains (Workforce)","company_name":"ID.me","first_published":"2026-04-14T12:21:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Tech Lead Manager (TLM) VI to lead the engineering team building solutions for the Workforce domain — including employment verification, employer onboarding, and workforce compliance integrations that help tens of millions of Americans prove their employment status and access benefits they’ve earned. This role sits within the Customer Domains org and owns the full technical and people leadership mandate for one of ID.me’s most consequential B2B verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Workforce team builds the platform that powers employment data exchange between ID.me and enterprise HR systems, payroll providers, government agencies, and benefits administrators. Your team’s work directly enables employees to prove job status, wage history, and benefits eligibility — reducing friction in everything from mortgage applications to unemployment claims to public benefits onboarding. This is deeply mission-critical, privacy-sensitive, and technically demanding work at the intersection of identity, HR tech, and regulatory compliance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a TLM at the Principal level, you will be accountable for both the technical architecture of the Workforce platform and the health and growth of the engineering team delivering it. You will work closely with Product, Legal, Security, and enterprise partners to drive a roadmap that balances velocity with the compliance rigor the workforce domain demands. The ideal candidate brings deep backend systems experience, a track record of leading high-performing teams, and genuine passion for building identity products that serve everyday people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position will work from our Mountain View, CA office five days per week.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Workforce Platform Architecture: \u0026lt;/strong\u0026gt;Define and evolve the technical architecture for ID.me’s Workforce platform, including integrations with HR systems (Workday, ADP, SAP SuccessFactors), payroll providers, government employment databases, and benefits administrators. Ensure systems are secure, scalable, privacy-preserving, and compliant with relevant regulatory frameworks (FCRA, EEOC, I-9/E-Verify, state privacy laws).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead Engineering Execution: \u0026lt;/strong\u0026gt;Drive roadmap delivery across the team — setting priorities, removing blockers, and ensuring the team ships high-quality, well-tested software on time. Balance short-term velocity with long-term platform health and technical debt reduction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API \u0026amp;amp; Integration Design: \u0026lt;/strong\u0026gt;Lead the design of employment verification APIs and data workflows including income verification, I-9/E-Verify integrations, direct-employer onboarding automations, and benefits eligibility checks. Champion clean, secure, and developer-friendly API design across internal and external surfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Talent Development: \u0026lt;/strong\u0026gt;Recruit, hire, and retain a high-performing team of engineers (SDE II through Staff). Conduct 1:1s, performance reviews, and career development conversations that help engineers grow technically and as collaborative teammates. Build a team culture of ownership, rigor, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership: \u0026lt;/strong\u0026gt;Serve as the technical bridge between Engineering, Product, Legal/Compliance, Security, and enterprise customer teams. Translate complex compliance and integration requirements into actionable engineering work, and represent the Workforce team in cross-domain architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reliability, Security \u0026amp;amp; Compliance: \u0026lt;/strong\u0026gt;Own the availability, performance, and compliance posture of Workforce services. Partner with Security and Privacy Engineering to ensure workforce data handling meets the highest standards for data minimization, consent management, and access control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap \u0026amp;amp; Technical Strategy: \u0026lt;/strong\u0026gt;Stay current on the workforce tech ecosystem (HRMS integrations, VOIE standards, direct-to-employer models, emerging employment data standards) and translate market opportunities and customer needs into platform investments. Provide technical input into team and org-level planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Forward Engineering Culture: \u0026lt;/strong\u0026gt;Champion AI-first practices across the team — driving adoption of AI tooling for code generation, test coverage, documentation, and accelerated iteration. Model and reinforce a culture where AI is a force multiplier for engineering quality and velocity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of software engineering experience, with at least 3 years in an engineering management or tech lead manager capacity leading teams of 5–10+ engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with application and backend engineering foundations — architect secure, scalable APIs and distributed systems (Java, Go, Ruby, Python, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building B2B or enterprise integrations involving data exchange, APIs, or workflow automation at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with data privacy, security, and compliance considerations in products that handle sensitive personal or employment data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record collaborating cross-functionally with Product, Legal/Compliance, Security, and business stakeholders to deliver complex programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to represent engineering decisions clearly to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in Computer Science or a related technical field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the HR tech, workforce, payroll, or employment verification space — including familiarity with Workday, ADP, SAP SuccessFactors, The Work Number, or direct employer integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of employment verification standards and regulatory frameworks including FCRA, I-9/E-Verify, VOIE (Verification of Income and Employment), and applicable state wage and privacy laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building identity or trust-layer products in regulated industries such as government services, healthcare, or financial services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with OAuth2, OpenID Connect, SAML, and enterprise SSO in the context of B2B integrations or workforce onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data exchange formats and protocols common in HR tech, including REST/SOAP hybrid integrations and batch data flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of embedding AI-augmented engineering practices into team workflows — including AI code review, AI-assisted documentation, and prompt engineering for developer productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth company experience with a strong bias for execution, ownership, and making something better every day.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,750\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$282,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7552492003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5688044003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"200000.0","min_value":"168472.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"149939.0","min_value":"127500.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Security","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7552492003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1593","title":"Product Security Engineer","company_name":"ID.me","first_published":"2025-12-10T10:29:05-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for a\u0026amp;nbsp;\u0026lt;strong\u0026gt;Product Security Engineer\u0026lt;/strong\u0026gt; to join our Product Security organization as an execution-focused individual contributor. If you love deep technical work, building security solutions, and solving complex security challenges, here\u0026#39;s your chance to make a career of it by advancing the digital identity ecosystem while protecting millions of users. As one of the most targeted identity platforms in the country, ID.me safeguards a massive volume of sensitive PII—making Product Security the tip of the spear in defending against sophisticated adversaries and ensuring our products remain resilient at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly skilled security engineer who excels at implementing and fixing security issues across software and cloud, building automation, and executing complex technical projects. As a Product Security Engineer, you will be a technical expert who delivers production-ready technology solutions, solves the hardest problems, and performs deep technical security assessments that directly strengthen the security of our products. Your work will shape the defensive foundation of a platform relied upon nationwide, giving you the opportunity to make a meaningful, visible impact on the safety and trust of millions of users.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement complex security solutions, including Cloud and SaaS security, and service account protections, and Application Security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build production-ready security automation using Python or Java to scale security operations and reduce manual toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute security projects from requirements through deployment with minimal guidance, delivering high-quality results on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot complex security issues in production environments, conducting deep technical analysis and implementing fixes quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement GKE security controls\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain cloud security infrastructure using Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure GCP security services such as VPC Service Controls, Private Service Connect, Cloud Armor policies, IAM roles, and Secret Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute API security assessments by conducting security reviews, identifying vulnerabilities, and implementing remediation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute vulnerability remediation workflows for application, container, Cloud, and SaaS vulnerabilities within defined SLAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security dashboards and reporting to track vulnerability MTTR, security control effectiveness, and false positive rates\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in security and/or software engineering, with focus on implementation and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on programming in Python or Java with demonstrated ability to build production-quality security tooling and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of hands-on GCP experience including GKE, Cloud Run, IAM, Secret Manager, and security services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Container / mesh networks (GKE, Docker, Kubernetes security, image scanning, Binary Authorization, SBOM)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-code proficiency (Terraform preferred) for deploying and maintaining security infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshooting expertise with ability to debug complex issues in production cloud environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GCP Professional Cloud Architect or Professional Cloud Security Engineer certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OSCP or comparable hands-on offensive-security certifications (e.g., OSEP, GXPN, PNPT) demonstrating strong adversarial reasoning and exploit-focused problem-solving capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with offensive-security methodologies (e.g., understanding attack chains, exploitation fundamentals, or red-team tooling) applied to defensive engineering contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in applied security research—such as vulnerability discovery, protocol analysis, or emerging-threat investigation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-JS1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,472\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023446003,"name":"Security","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7699131003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":5750160003,"location":{"name":"New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"159822.0","min_value":"145000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"159822.0","min_value":"145000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7699131003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1668","title":"Revenue Accounting Manager","company_name":"ID.me","first_published":"2026-04-13T16:58:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Revenue Accounting Manager will be responsible for supporting the Company’s day-to-day revenue accounting operations by ASC 606. The ideal candidate will have experience processing monthly revenue, deferred revenue, and accounts receivable journal entries, account reconciliations, monthly fluctuation analyses, and partnering cross-functionally as an expert in revenue accounting. This position will be expected to work cross-functionally \u0026amp;amp; build relationships across multiple departments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review customer contracts \u0026amp;amp; Salesforce opportunities for completeness and accuracy to determine appropriate revenue recognition by GAAP / ASC 606 and lead the preparation of accounting memos supporting revenue positions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage segments of the month-end revenue close process, including creating journal entries and reconciliations, maintaining deferred revenue and revenue by customer/vertical schedules, and conducting MoM flux analyses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insight and leadership, driving continual process improvements for scalability to meet the requirements of a pre-IPO company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support maintaining ASC 606 revenue sub-ledger, including subscription, professional services, and billing sub-ledgers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and drive AI-enabled automation initiatives across the revenue recognition and month-end close processes, leveraging tools such as Claude AI, ChatGPT, and similar platforms to reduce manual effort, increase accuracy, and build scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Sales and Revenue Operations teams to comply with internal policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct periodic reviews and assessments of revenue recognition processes and controls, identifying areas for improvement and implementing solutions to enhance efficiency and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support external audits by providing documentation and explanations related to revenue recognition, deferred revenue, and accounts receivable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As needed, provide ad hoc analysis and support for general financial operations to support business and any other special projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, evaluate, and implement AI tools and workflow automations to streamline billing, collections, and revenue close activities, serving as a subject matter expert on AI adoption within the accounting function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support billing operations, including invoice preparation and review, customer billing inquiries, collections follow-up, and coordination with Revenue Operations to ensure accurate and timely invoicing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Accounting or Finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of Big 4 (or similar) public accounting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SaaS revenue transactions and adhering to ASC 606 accounting guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel capabilities \u0026amp;amp; the ability to work with, manipulate \u0026amp;amp; organize large data sets; demonstrated proficiency with AI tools (e.g., Claude AI, ChatGPT, Copilot) and automation platforms to drive accounting process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong accountability, organization, and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated with the ability to work independently and thrive while also contributing to team KPIs and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively operate in a fast-paced environment and adapt to change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal, communication, and messaging skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CPA preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the high-growth SaaS/Technology industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge of financial systems (ERP, NetSuite, NetSuite ARM, Salesforce)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling revenue, billing, and accounts receivable operations in a high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$145,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$159,822 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4054517003,"name":"ID.me New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7763490003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5777128003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"144160.0","min_value":"92584.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"144160.0","min_value":"92584.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7763490003,"updated_at":"2026-06-05T15:07:06-04:00","requisition_id":"1716","title":"Revenue Operations Specialist","company_name":"ID.me","first_published":"2026-06-04T13:28:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About this Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Revenue Operations Specialist\u0026lt;/strong\u0026gt; to join our dynamic Revenue Operations team. In this role, you will be a key partner to our Sales organization, focusing on optimizing the \u0026quot;Lead-to-Cash\u0026quot; journey. You will combine operational excellence with a service-oriented mindset to ensure our sales processes are efficient, transparent, and scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a detail-oriented problem solver who enjoys bridging the gap between Sales, Finance, Legal, and Product. You will play a critical role in reducing sales friction, maintaining data integrity, and providing the insights necessary to drive predictable revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Revenue Operations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead-to-Cash Support:\u0026lt;/strong\u0026gt; Enable and support Sales Representatives throughout the Lead-to-Cash process, including opportunity validation, quote creation, and contracting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Coordination:\u0026lt;/strong\u0026gt; Coordinate with Sales, Finance, Legal, Product, and Data Analytics to align Sales Opportunities and ensure compliance with company policies and revenue recognition standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Request Management:\u0026lt;/strong\u0026gt; Track and organize incoming operational requests (e.g., deal desk inquiries, CRM troubleshooting, contracting hurdles) to ensure visibility and timely resolution across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Analysis:\u0026lt;/strong\u0026gt; Prepare summaries and reports that highlight trends, bottlenecks, and key focus areas within the sales process to inform leadership decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Process Development \u0026amp;amp; Project Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workflow Documentation:\u0026lt;/strong\u0026gt; Support cross-functional process improvement efforts by documenting RevOps workflows (e.g., Sales Playbooks, Deal Desk protocols) and gathering feedback for iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project Execution:\u0026lt;/strong\u0026gt; Assist in project management activities such as implementing new sales tools, preparing project updates, and tracking action items for revenue-driving initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Impact Measurement:\u0026lt;/strong\u0026gt; Collect and analyze data to measure the effectiveness of new processes and tools on sales velocity and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Change Management:\u0026lt;/strong\u0026gt; Provide hands-on support to implement process changes and ensure smooth adoption across the Sales and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Driven Innovation:\u0026lt;/strong\u0026gt; Maintain a hands-on mentality in leveraging AI tools to automate repetitive tasks, identify process bottlenecks, and drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree in Finance, Economics, or a STEM field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 3–5 years of experience in Revenue Operations, Sales Operations, Program Management, or related operational roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration:\u0026lt;/strong\u0026gt; Demonstrated experience managing revenue operations and collaborating effectively across multiple stakeholders (Sales, Finance, Legal).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;CRM Expertise:\u0026lt;/strong\u0026gt; Proficiency with Salesforce (or similar CRM), specifically in managing complex opportunities, CPQ (Configure, Price, Quote) workflows, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech Stack Knowledge:\u0026lt;/strong\u0026gt; Familiarity with modern Marketing and RevOps tools (e.g., Marketo, Gong, Clari, Seismic or Rocketlane).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Skills:\u0026lt;/strong\u0026gt; Strong business analytics skills with the ability to use SQL, Tableau, or Google Sheets to synthesize complex data into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Desk Experience:\u0026lt;/strong\u0026gt; Previous experience in a Deal Desk or Sales Support capacity, helping navigate complex contract terms and pricing approvals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Outstanding communication skills with the ability to explain complex operational processes to non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agility:\u0026lt;/strong\u0026gt; Comfort working in a fast-paced, high-growth SaaS environment with shifting priorities and a bias toward action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Automation Proficiency:\u0026lt;/strong\u0026gt; Experience utilizing AI and automation tools (e.g., Claude, GitHub, Zapier) to streamline workflows, automate repetitive tasks, and increase operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Ideal Candidate Will Thrive In\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A collaborative environment where \u0026quot;Sales Support\u0026quot; is viewed as a strategic partnership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A setting that values data-driven decision-making and process transparency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A mission-driven company that prioritizes reducing friction to accelerate impact and innovation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$92,584\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$144,160 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029079003,"name":"Revenue Operations","child_ids":[],"parent_id":4023443003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7655156003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5728216003,"location":{"name":"New York, New York, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"325000.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"296820.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7655156003,"updated_at":"2026-06-11T14:43:53-04:00","requisition_id":"1639","title":"Senior Account Executive, Public Sector (SLED)","company_name":"ID.me","first_published":"2026-06-11T14:42:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Senior Account Executive, Public Sector (SLED)\u0026lt;/strong\u0026gt; is a high-impact role responsible for spearheading new business acquisition and strategic expansion within the State, Local, and Education markets. You will act as a sophisticated navigator of the public sector, translating complex technical solutions into mission-critical outcomes for government agencies.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Complex Cycle Management:\u0026lt;/strong\u0026gt; Lead and execute sophisticated, end-to-end sales cycles within the SLED market, often involving multi-departmental buy-in and complex RFP/RFI processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Growth:\u0026lt;/strong\u0026gt; Design and execute a territory play-book that contributes significantly to the company’s financial objectives and market leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Relationship Building:\u0026lt;/strong\u0026gt; Cultivate and maintain deep, long-term \u0026quot;trusted advisor\u0026quot; relationships with CIOs, CTOs, and Program Directors across state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Partner with Customer Success and Product teams to ensure successful pilot-to-production transitions and long-term account health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Development:\u0026lt;/strong\u0026gt; Identify and leverage a robust network of channel partners, system integrators (SIs), and lobbyists to accelerate market entry and deal velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting Excellence:\u0026lt;/strong\u0026gt; Maintain a rigorous, predictable sales pipeline, providing accurate quarterly forecasts in a landscape known for its long lead times.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The SLED Veteran:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;7–15 years\u0026lt;/strong\u0026gt; of demonstrable success in technology sales, with a primary focus on \u0026lt;strong\u0026gt;SLED (State, Local, and Higher Education)\u0026lt;/strong\u0026gt; markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; A consistent history of over-achieving seven-figure quotas and closing \u0026quot;landmark\u0026quot; deals within government sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Procurement Mastery:\u0026lt;/strong\u0026gt; Deep understanding of public sector procurement vehicles (e.g., NASPO, GSA, state-specific contracts) and the legislative cycles that drive funding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Existing Network:\u0026lt;/strong\u0026gt; A \u0026quot;ready-to-go\u0026quot; book of business and high-level contacts within key state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to distill complex technical value propositions into compelling narratives for both technical staff and non-technical elected officials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Experience thriving in a high-growth, fast-paced environment where proactive problem-solving and an entrepreneurial mindset are required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree required; advanced degree or relevant certifications in Public Administration or Business preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$345,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054517003,"name":"ID.me New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7694214003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5748117003,"location":{"name":"United States (U.S.)"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"325000.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"296820.0","min_value":"248125.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7694214003,"updated_at":"2026-06-11T14:42:10-04:00","requisition_id":"1660","title":"Senior Account Executive, Public Sector (SLED) (Ohio/Indiana/Illinois)","company_name":"ID.me","first_published":"2026-06-11T14:41:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Senior Account Executive, Public Sector (SLED)\u0026lt;/strong\u0026gt; is a high-impact role responsible for spearheading new business acquisition and strategic expansion within the State, Local, and Education markets. You will act as a sophisticated navigator of the public sector, translating complex technical solutions into mission-critical outcomes for government agencies.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Complex Cycle Management:\u0026lt;/strong\u0026gt; Lead and execute sophisticated, end-to-end sales cycles within the SLED market, often involving multi-departmental buy-in and complex RFP/RFI processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Growth:\u0026lt;/strong\u0026gt; Design and execute a territory play-book that contributes significantly to the company’s financial objectives and market leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Relationship Building:\u0026lt;/strong\u0026gt; Cultivate and maintain deep, long-term \u0026quot;trusted advisor\u0026quot; relationships with CIOs, CTOs, and Program Directors across state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership:\u0026lt;/strong\u0026gt; Partner with Customer Success and Product teams to ensure successful pilot-to-production transitions and long-term account health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Development:\u0026lt;/strong\u0026gt; Identify and leverage a robust network of channel partners, system integrators (SIs), and lobbyists to accelerate market entry and deal velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting Excellence:\u0026lt;/strong\u0026gt; Maintain a rigorous, predictable sales pipeline, providing accurate quarterly forecasts in a landscape known for its long lead times.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The SLED Veteran:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;7–15 years\u0026lt;/strong\u0026gt; of demonstrable success in technology sales, with a primary focus on \u0026lt;strong\u0026gt;SLED (State, Local, and Higher Education)\u0026lt;/strong\u0026gt; markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Track Record:\u0026lt;/strong\u0026gt; A consistent history of over-achieving seven-figure quotas and closing \u0026quot;landmark\u0026quot; deals within government sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Procurement Mastery:\u0026lt;/strong\u0026gt; Deep understanding of public sector procurement vehicles (e.g., NASPO, GSA, state-specific contracts) and the legislative cycles that drive funding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Existing Network:\u0026lt;/strong\u0026gt; A \u0026quot;ready-to-go\u0026quot; book of business and high-level contacts within key state and local agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Mastery:\u0026lt;/strong\u0026gt; Exceptional ability to distill complex technical value propositions into compelling narratives for both technical staff and non-technical elected officials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Agility:\u0026lt;/strong\u0026gt; Experience thriving in a high-growth, fast-paced environment where proactive problem-solving and an entrepreneurial mindset are required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree required; advanced degree or relevant certifications in Public Administration or Business preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;U.S. Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$296,820 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$248,125\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$345,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023443003,"name":"Sales","child_ids":[4023449003,4029078003,4023452003,4023451003,4029079003,4060920003,4023450003],"parent_id":null}],"offices":[{"id":4033299003,"name":"Remote (U.S)","location":"United States (U.S.)","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7759084003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5775559003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"146512.0","min_value":"130317.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":null,"max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Finance","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7759084003,"updated_at":"2026-06-11T11:07:04-04:00","requisition_id":"1713","title":"Senior Financial Analyst","company_name":"ID.me","first_published":"2026-06-03T17:24:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for a Senior Financial Analyst to join a high-impact Finance team operating at the center of the business. This role spans financial planning and forecasting, business partnering across GTM and R\u0026amp;amp;D, and executive and investor reporting, with direct exposure to the CFO and senior leaders across the company and real influence on how the Finance team operates.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings strong analytical instincts, sharp attention to detail, and a bias toward action. They\u0026#39;re comfortable working through ambiguity, managing multiple workstreams, and translating complex data into clear insights for senior stakeholders. Equally important, they\u0026#39;re curious about how AI and modern tooling can make financial work faster and better, and they\u0026#39;ll actively look for opportunities to put that into practice.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Financial Planning \u0026amp;amp; Forecasting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and maintain the consolidated financial model across the P\u0026amp;amp;L, balance sheet, and cash flow to support planning and executive decision-making.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and continuously improve forecasting models across key business areas (revenue, COGS, or OpEx), including assumption documentation, driver updates, and scenario builds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the annual operating plan (AOP) process, coordinating inputs across business units, aligning on key assumptions, and consolidating outputs for Finance leadership review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the monthly and quarterly forecasting cycle by preparing model outputs, variance commentary, and period-over-period bridges for Finance leadership review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate operational inputs (headcount changes, usage trends, pipeline movement, product timelines) into model updates and surface implications to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the buildout of new planning processes. Specific focus areas will include the implementation of a financial planning tool, leveraging AI to enhance existing processes, and data validation as the Finance function scales.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Partnering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and Revenue Operations to pull, clean, and analyze pipeline and bookings data as inputs to the revenue forecast; build and maintain deal sizing models and segment-level analyses that support forecast assumptions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flag anomalies or trend shifts in GTM data and bring findings to the Finance team for interpretation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product and Engineering to quantify the financial impact of roadmap initiatives, new product features, and internal tooling investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate product metrics and operational data into model inputs and financial analyses that inform R\u0026amp;amp;D planning discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a responsive Finance partner for cross-functional ad hoc analysis requests, scoping work and managing timelines independently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Executive Deliverables\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support regular reporting cycles including internal leadership calls, board packages, and investor materials, by owning specific data pulls, slide builds, or workstream sections.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare clean, accurate outputs that are ready for leadership review with minimal rework needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain consistency and integrity across recurring deliverables; proactively catch and resolve data discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to accelerate analysis, automate repetitive tasks, and improve the quality and speed of financial deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in investment banking, strategy consulting, or corporate finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining or building integrated 3-statement financial models; comfort with consolidated P\u0026amp;amp;L, balance sheet, and cash flow mechanics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with consumption-based business models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel modeling skills; able to build, audit, and improve complex models with minimal guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, polished communication skills with experience preparing materials for executive audiences (e.g., board decks, investor packages, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating across multiple workstreams in a dynamic environment, managing competing priorities with limited direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity about AI tools and a demonstrated interest in applying them to financial workflows; hands-on experience with Claude or similar tools is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Accounting, Economics, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Benefits:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Compensation Range: $130 - 147K with 10% Bonus\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Medical, Dental, Vision insurance, 401K,\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,317\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$146,512 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023440003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7699078003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":5750184003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Backfill","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"120000.0","min_value":"90000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"120000.0","min_value":"90000.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":null,"value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7699078003,"updated_at":"2026-06-09T14:39:22-04:00","requisition_id":"1669","title":"Senior Fraud Investigations Analyst","company_name":"ID.me","first_published":"2026-04-14T16:24:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Senior Fraud Investigations Analyst\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for a \u0026lt;strong\u0026gt;Senior Fraud Investigations Analyst\u0026lt;/strong\u0026gt; to join our organization as an execution-focused individual contributor. This role is responsible for leading investigations into account takeover (ATO) activity, identifying fraud patterns at scale, and strengthening detection strategies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly skilled analyst who can independently analyze large datasets, uncover coordinated fraud campaigns, and drive improvements in detection systems. This role requires moving beyond case-by-case investigation into trend analysis, signal development, and data-driven decision making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is based out of our McLean, VA office and requires full-time in-office attendance.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex account takeover (ATO) investigations, including multi-account and organized fraud activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze large datasets using SQL, Python, or similar tools to identify trends, anomalies, and attack patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use fraud detection tools, machine learning outputs, and risk-scoring systems to drive high-quality investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently own investigations from detection through resolution, including clear documentation and recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in detection logic and contribute to improvements in rules, models, and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering, data, and product teams to enhance fraud detection capabilities and signal quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an escalation point for high-severity or ambiguous fraud cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and refine investigation playbooks and analytical approaches for ATO detection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support reporting and analysis of fraud trends, detection performance, and operational metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI/LLM tools to analyze large datasets, identify fraud patterns, and improve investigation speed and accuracy while validating outputs against source data\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree from an accredited institution; \u0026lt;strong\u0026gt;strong preference for quantitative fields such as Economics, Computer Science, Statistics, Mathematics, or similar\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years\u0026lt;/strong\u0026gt; of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks (\u0026lt;strong\u0026gt;typically 4–8 years total experience; candidates should have \u0026amp;lt;10 years overall\u0026lt;/strong\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; of experience using SQL, Python, or similar tools to analyze data and drive investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience analyzing fraud trends beyond individual case investigations (e.g., pattern detection, ring analysis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI/LLM tools to enhance data analysis and investigations, with demonstrated ability to validate and apply outputs effectively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fintech company, technology company, or reputable financial institution\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience analyzing organized fraud rings or large-scale ATO campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience influencing fraud detection logic, models, or rule systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML techniques applied to fraud detection and risk analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate analytical findings into actionable improvements for product, engineering, or risk systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039285003,"name":"Fraud","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7552648003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5688128003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"230000.0","min_value":"189395.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"180858.0","min_value":"154085.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Security","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7552648003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1594","title":"Senior Product Security Engineer","company_name":"ID.me","first_published":"2025-12-10T10:22:51-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is looking for a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Product Security Engineer\u0026lt;/strong\u0026gt; to join our Product Security organization as an execution-focused individual contributor. If you love deep technical work, building security solutions, and solving complex security challenges, here\u0026#39;s your chance to make a career of it by advancing the digital identity ecosystem while protecting millions of users. As one of the most targeted identity platforms in the country, ID.me safeguards a massive volume of sensitive PII—making Product Security the tip of the spear in defending against sophisticated adversaries and ensuring our products remain resilient at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly skilled security engineer who excels at implementing and fixing security issues across software and cloud, building automation, and executing complex technical projects. As a Senior Product Security Engineer, you will be a technical expert who delivers production-ready technology solutions, solves the hardest problems, and performs deep technical security assessments that directly strengthen the security of our products. Your work will shape the defensive foundation of a platform relied upon nationwide, giving you the opportunity to make a meaningful, visible impact on the safety and trust of millions of users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is based out of our Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design and implementation of secure, scalable cloud security architectures across GCP, Kubernetes, and containerized workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver security automation frameworks (Python or Java) that reduce operational risk and increase organizational security maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build production-ready security automation using Python or Java to scale security operations and reduce manual toil\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute security projects from requirements through deployment with minimal guidance, delivering high-quality results on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot complex security issues in production environments, conducting deep technical analysis and implementing fixes quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement GKE security controls\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain cloud security infrastructure using Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure GCP security services such as VPC Service Controls, Private Service Connect, Cloud Armor policies, IAM roles, and Secret Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute API security assessments by conducting security reviews, identifying vulnerabilities, and implementing remediation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute vulnerability remediation workflows for application, container, Cloud, and SaaS vulnerabilities within defined SLAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security dashboards and reporting to track vulnerability MTTR, security control effectiveness, and false positive rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct deep technical security assessments—API, application, GKE, and infrastructure layers—and implement durable, production-ready solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a technical escalation point for cloud, IAM, GKE, and Terraform-related security issues; provide expert troubleshooting for high-severity incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement advanced GCP security controls including VPC Service Controls, Private Service Connect, sensitive service perimeter enforcement, and automated IAM governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Infrastructure, Platform, AppSec, and Compliance teams to ensure a unified, secure-by-default cloud architecture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in security engineering, cloud engineering, or software engineering with a focus on implementation and architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of hands-on programming experience in Python or Java.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of GCP experience including GKE, Cloud Run, IAM, Secret Manager, VPC SC, and related services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise with Kubernetes security, container security, and image/build pipeline hardening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Infrastructure-as-Code (Terraform preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to architect and troubleshoot complex issues in production cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;GCP Professional Cloud Security Engineer or Professional Cloud Architect certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience designing and securing multi-tenant GKE environments, including workload isolation, network segmentation, and hardened runtime configurations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in OAuth, OIDC, and API security engineering, with emphasis on abuse resistance, token lifecycle management, and cross-service trust boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead security initiatives across engineering teams and influence large-scale architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OSCP or comparable hands-on offensive-security certifications (e.g., OSEP, GXPN, PNPT) demonstrating strong adversarial reasoning and exploit-focused problem-solving capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical familiarity with offensive-security methodologies—attack-chain decomposition, exploitation fundamentals, and red-team tradecraft—and their application to cloud-native threat modeling and control design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or interest in applied security research, such as vulnerability discovery, protocol or infrastructure analysis, and evaluation of emerging attack surfaces (e.g., AI/ML pipelines, agentic systems, supply-chain security).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-JS1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,395\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$230,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023446003,"name":"Security","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7723664003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5759647003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"192500.0","min_value":"168926.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7723664003,"updated_at":"2026-05-14T01:57:42-04:00","requisition_id":"1693","title":"Site Reliability Engineer - Platform Infrastructure Engineering","company_name":"ID.me","first_published":"2026-05-05T00:58:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit\u0026lt;a href=\u0026quot;https://network.id.me\u0026quot;\u0026gt; https://network.id.me\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We are seeking a Site Reliability Engineer to join our Core Platform Engineering organization. The SRE team builds the automation, observability, and operational foundations that ensure ID.me’s services are reliable, scalable, and secure.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an SRE, you will play a pivotal role in building the platform and governance processes required to safely scale, deploy, and operate a high volume of machine-generated applications and features. You will design and implement the automated guardrails that maintain our high standards for resilience and security in an AI-accelerated development environment. You’ll focus on infrastructure automation, observability, performance optimization, and incident response, partnering closely with Software Engineering teams to foster a culture of reliability and operational excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based out of our \u0026lt;strong\u0026gt;Mountain View, CA\u0026lt;/strong\u0026gt; or \u0026lt;strong\u0026gt;McLean, VA\u0026lt;/strong\u0026gt; offices and requires \u0026lt;strong\u0026gt;full-time in-office attendance, 5 days per week\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain \u0026lt;strong\u0026gt;automated reliability tooling\u0026lt;/strong\u0026gt;, infrastructure as code, and observability systems that enhance uptime and service performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop \u0026lt;strong\u0026gt;monitoring, logging, and alerting frameworks\u0026lt;/strong\u0026gt; (e.g., Prometheus, Grafana, OpenTelemetry) to detect and remediate issues proactively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement \u0026lt;strong\u0026gt;automated architectural reviews and reliability guardrails\u0026lt;/strong\u0026gt; for agent-developed applications to ensure machine-generated code meets long-term maintainability and performance standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering teams to design and implement \u0026lt;strong\u0026gt;scalable, fault-tolerant systems\u0026lt;/strong\u0026gt; that meet defined SLIs and SLOs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate repetitive operational tasks and develop \u0026lt;strong\u0026gt;self-healing and auto-remediation mechanisms\u0026lt;/strong\u0026gt; to minimize human intervention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in \u0026lt;strong\u0026gt;on-call rotations\u0026lt;/strong\u0026gt; and lead incident response efforts, performing post-incident reviews and driving systemic improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the \u0026lt;strong\u0026gt;deployment and release process\u0026lt;/strong\u0026gt; using CI/CD pipelines and progressive delivery techniques to ensure stability and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion \u0026lt;strong\u0026gt;observability, reliability, and operational readiness reviews\u0026lt;/strong\u0026gt; as part of the development process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Security and Compliance teams to ensure production systems meet \u0026lt;strong\u0026gt;FedRAMP, NIST, and internal policy requirements\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to documentation, runbooks, and internal tooling to enhance knowledge sharing and operational maturity across teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of hands-on experience managing and scaling services in \u0026lt;strong\u0026gt;cloud environments\u0026lt;/strong\u0026gt; such as AWS, GCP, or Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years proficiency in at least one modern programming language (e.g., Java, Go, Python, Ruby, JavaScript).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of \u0026lt;strong\u0026gt;containerization and orchestration\u0026lt;/strong\u0026gt; technologies (Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing and maintaining \u0026lt;strong\u0026gt;CI/CD pipelines\u0026lt;/strong\u0026gt; and automation frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of \u0026lt;strong\u0026gt;observability systems\u0026lt;/strong\u0026gt;—metrics, tracing, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building \u0026lt;strong\u0026gt;automated recovery, failover, or chaos-engineering systems\u0026lt;/strong\u0026gt; to validate reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;event-driven architecture\u0026lt;/strong\u0026gt; and asynchronous processing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of \u0026lt;strong\u0026gt;distributed systems design, load balancing, and performance optimization\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to \u0026lt;strong\u0026gt;infrastructure-as-code\u0026lt;/strong\u0026gt; tools (Terraform, Pulumi, Ansible) and GitOps practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of \u0026lt;strong\u0026gt;security and compliance frameworks\u0026lt;/strong\u0026gt; (FedRAMP, SOC2, or NIST 800-53).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and troubleshooting skills across the stack—from network to application layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and documentation skills, with a focus on cross-team collaboration and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI agentic coding assistants and deploying custom AI agents or automated workflows into production environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,926\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7697186003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5749475003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"192500.0","min_value":"168926.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7697186003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1665","title":"Software Development Engineer - Credential API","company_name":"ID.me","first_published":"2026-04-13T19:05:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Software Development Engineer III to join the Credential API team and contribute to the design and development of our credentialing platform — the API that issues, retrieves, and manages validated credential bundles (e.g., verified passport, driver\u0026#39;s license, validated domain, verified face) for both people and organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will work on backend services and APIs that underpin ID.me\u0026#39;s identity trust layer, collaborating with identity, verification, and platform teams. You will contribute to secure, scalable, and high-performance systems that enable the interoperability and integrity of digital credentials used by millions of users and trusted partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will be based full-time in our Mountain View, CA office.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the implementation of the Credential API and its core services that issue, fetch, and manage credential attribute bundles for entities such as Person or Organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain RESTful and GraphQL endpoints that meet standards for reliability, latency, and security, integrating with both internal and external systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain data models and storage patterns to represent credential provenance and relationships across relational and graph databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement credential lifecycle flows — including creation, validation, renewal, and revocation — integrated with ID.me\u0026#39;s identity verification and attribute validation systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the security and privacy of credential data through authentication, authorization, encryption, and audit practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Platform, Identity, Security, and Partner Engineering teams to deliver end-to-end features and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high-quality, maintainable, and well-tested code, including automated tests and observability instrumentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in system design discussions, code reviews, and technical documentation to drive clarity and alignment across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize performance, scalability, and reliability for credential services in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging identity and credentialing standards (e.g., Verifiable Credentials, Decentralized Identifiers, OIDC extensions) and bring new ideas into the product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or Master\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience developing web applications using OOP languages such as Java, Ruby, JavaScript, TypeScript, Go, Python, Rust, or C++.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building systems and services in a containerized, cloud-based, infrastructure-as-code driven ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to GCP utilizing Docker, Kubernetes, or Nomad.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to deliver features end to end, including automated test coverage, observability, monitoring, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate technical tradeoffs clearly and work collaboratively within a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tools (e.g., GitHub Copilot, Cursor) to accelerate delivery and code quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with building and consuming REST or GraphQL APIs in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relational databases (e.g., PostgreSQL) and exposure to NoSQL or graph data stores.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of distributed systems concepts, caching, asynchronous processing, and cloud-native patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to authentication and authorization standards (OAuth2, OIDC, JWT, or custom schemes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity and credential verification systems, including data validation, proofing, or trust scoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud infrastructure (AWS, GCP, or Azure), including containerization and deployment pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to event-driven architectures (Kafka, SNS/SQS) and patterns for decoupled service communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with digital credential and identity standards (e.g., Verifiable Credentials, Decentralized Identifiers, W3C DID specs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated or high-assurance domains (government, financial, or healthcare systems) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,926\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7697184003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5749474003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"192500.0","min_value":"168926.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7697184003,"updated_at":"2026-05-20T09:43:33-04:00","requisition_id":"1664","title":"Software Development Engineer - Data Acquisition \u0026 Normalization","company_name":"ID.me","first_published":"2026-04-13T19:06:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Software Development Engineer III to join the Data Acquisition \u0026amp;amp; Normalization team. This team is responsible for building and operating the integrations that power the Identity Trust Graph — acquiring, normalizing, and refreshing identity attributes from authoritative and commercial sources.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will contribute to building and maintaining connectors, data pipelines, and normalization services that ensure ID.me delivers reliable, real-time validation of identity attributes at internet scale. You will work alongside experienced engineers and partner with Product Managers from the Persons and Organizations teams to help translate validation contracts into working integrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is based in our Mountain View, CA office, 5 days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain connectors to government registries, telcos, licensing authorities, and commercial data providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardize and reconcile heterogeneous data formats into clean schemas usable by the Identity Trust Graph.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and help resolve upstream source changes; contribute to retries, fallbacks, and error handling to improve pipeline reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the Attribute Validation Service (AVS) by adding trusted data that validates identity attributes against sources of record.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help deliver clean and validated attribute data to downstream consumers including Wallet, Fraud, and Domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in reporting coverage and freshness metrics to Product, Ops, and Analytics stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle sensitive data in accordance with NIST, ISO 27001, and FedRAMP standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high-quality, maintainable, and well-tested code, including automated tests and observability instrumentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in system design discussions, code reviews, and technical documentation to support team alignment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Success Metrics\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Attribute coverage and freshness SLA attainment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connector uptime and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validation latency and success rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MTTR (mean time to resolution) for broken integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cost efficiency per validation event.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or Master\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience developing web applications using OOP languages such as Java, Ruby, JavaScript, TypeScript, Go, Python, Rust, or C++.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to data acquisition or integration work, including APIs, screen scraping, ETL, or normalization pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building systems in Docker, Kubernetes or Nomad and services in a containerized, cloud-based, infrastructure-as-code driven ecosystem such as GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to deliver features end to end, including automated test coverage, observability, monitoring, and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate technical tradeoffs clearly and work collaboratively within a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency and strong interest in AI-assisted development tools (e.g., Claude Code or Codex) to accelerate delivery and code quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with operating data pipelines with reliability and SLA requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of distributed systems concepts, caching, asynchronous processing, and cloud-native patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to authentication and authorization standards (OAuth2, OIDC, JWT, or custom schemes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity and credential verification systems, including data validation, proofing, or trust scoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to event-driven architectures (Kafka, SNS/SQS) and patterns for decoupled service communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud infrastructure (AWS, GCP, or Azure), including containerization and deployment pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, monitoring, and incident response best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of compliance and security requirements for sensitive data (NIST, FedRAMP, ISO 27001).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Exposure to FinTech, identity, or data aggregation companies (e.g., Plaid, Yodlee, Envestnet).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$168,926\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7767397003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778846003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"201375.0","min_value":"172529.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"160367.0","min_value":"139725.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7767397003,"updated_at":"2026-06-10T13:08:18-04:00","requisition_id":"1724","title":"Software Engineer III – Trust Service Team","company_name":"ID.me","first_published":"2026-06-10T13:08:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Role Overview\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Software Engineer III to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Trust Service owns the Trust Graph,\u0026amp;nbsp; a structured record of identity inspections that captures what was verified and how reliably it was verified. Every access decision at 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands depends on the identity and trust data our service produces.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer III, you will work on a high-throughput, correctness-critical Java backend service at the heart of ID.me\u0026#39;s identity platform. The work is backend-intensive and data-model-deep: you will design and evolve REST APIs, write precise database queries, and ship features that are used at production scale. You will be a key technical voice on how the trust data model evolves and how new inspection types, identity providers, and scoring rules land safely in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build \u0026amp;amp; Ship Trust Graph Features\u0026lt;/strong\u0026gt;: Design, implement, and evolve the Trust Service API end-to-end, from API contract design through database query authoring and production deployment. Independently drive small-to-medium features with minimal oversight, coordinating closely with the Identity, Platform, and consumer-facing product teams that depend on the trust chain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Model \u0026amp;amp; API Contract Ownership\u0026lt;/strong\u0026gt;: Own the trust inspection data model and the REST API contract that downstream consumers and SDKs bind to. Make deliberate decisions about backwards compatibility, versioning, and the clean separation between public API shape and internal implementation details.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Correctness, Reliability \u0026amp;amp; Performance\u0026lt;/strong\u0026gt;: Ensure that trust reads and writes are correct under concurrent load. Identify and resolve performance bottlenecks in database query plans. Own reliability improvements: observability, structured logging, alerting, and on-call response for a service that downstream teams depend on continuously.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Database \u0026amp;amp; Integration Engineering\u0026lt;/strong\u0026gt;: Write and review complex SQL queries against ID.me\u0026#39;s identity graph schema. Collaborate with the platform team when underlying data contracts change, and ensure the trust service stays correctly decoupled from its data dependencies. Understand and navigate PostgreSQL semantics, schema migration risks, and safe deployment patterns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;: Partner with the Product engineering, Architects\u0026amp;nbsp; and Platform teams, the trust chain feeds risk decisions, audit queries, and downstream access grants. Bring a clear-eyed technical perspective to cross-team planning: surface contract risks early, write precise specs for new inspection types, and hold the line on data-model correctness when product velocity would otherwise cut corners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;4+ years of professional software development experience with a strong emphasis on backend service engineering, preferably in Java or another JVM language.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) and commitment to an AI-first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Deep comfort with relational databases,\u0026amp;nbsp; writing complex SQL queries, reasoning about query plans, and working within a production database schema.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience designing and versioning REST APIs backed by OpenAPI specifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience with modern Java (21+) and its type-safety features — records, sealed interfaces, pattern matching — applied to real production codebases.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Familiarity with graph or highly relational data models: understanding entity relationships, traversal patterns, and the tradeoffs of different read/write shapes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Comfort reasoning about identity and trust decisions: what it means for a credential to be verified, how different verification methods vary in reliability, and how expiration or decay affects downstream trust.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong track record of shipping well-tested, production-quality backend features with careful attention to failure modes, rollback safety, and backwards-compatible schema changes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Startup or high-growth company experience with a strong bias toward ownership and execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About ID.me\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$172,528\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$201,375 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7758992003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5775521003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"221668.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"199500.0","min_value":"161309.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7758992003,"updated_at":"2026-06-11T14:02:01-04:00","requisition_id":"1712","title":"Software Engineer III - Wallet - Authentication","company_name":"ID.me","first_published":"2026-06-03T02:05:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Senior Software Engineer (SDE-IV) – Wallet - Authentication\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mountain View, CA (Onsite 5 days per week)\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Senior Software Engineer (SDE-IV) to join the Wallet - Authentication team, where we build the core sign-in, registration, and account management experiences that over 140 million members rely on to access the ID.me identity wallet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Authentication is the front door to ID.me — every member journey begins with creating, signing into, or managing their Wallet. Our team owns sign-in, registration, MFA, account recovery, password reset, and MyWallet, ensuring members can securely access their verified identity across 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will own significant pieces of our authentication stack end-to-end — independently driving medium-to-large features and systems from ambiguous problem definition through production, and serving as a subject-matter expert that other engineers and teams rely on. You\u0026#39;ll set technical direction for the areas you own, mentor and unblock teammates, and take accountability for both the engineering health and business outcomes of the systems in your sphere. Your work will sit at the intersection of identity, security, and consumer experience, directly shaping how millions of people prove and access who they are online.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will work from our Mountain View, CA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own \u0026amp;amp; Ship Authentication Features:\u0026lt;/strong\u0026gt; Build, maintain, and improve the ID.me Wallet authentication experience — sign-in, registration, MFA, account recovery, password reset, and MyWallet. Take loosely defined problems, clarify requirements with stakeholders, create a plan, and independently drive medium-to-large features end-to-end from definition through deployment and post-launch evaluation — delivering well-tested, production-ready results with minimal oversight, and setting technical direction for the areas you own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security, Risk \u0026amp;amp; Production Reliability:\u0026lt;/strong\u0026gt; Own and evolve the team\u0026#39;s real-time risk engine and its integration across authentication flows — detecting and mitigating credential attacks, account takeover, and abuse while preserving a low-friction experience for legitimate members. Apply security best practices as a first-class concern in every feature you ship. Take accountability for the production health of these systems — participating in the on-call rotation, leading incident response and post-mortems, and driving improvements to reliability and observability across the team\u0026#39;s services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Code Quality \u0026amp;amp; Technical Leadership:\u0026lt;/strong\u0026gt; Write high-quality, maintainable code with strong test coverage, following team best practices around code reviews, CI/CD, and documentation. Raise the bar for engineering excellence across the team, and mentor and unblock other engineers through pairing, code review, and knowledge sharing — creating team redundancy on the systems you own. Improve the health of the codebase by identifying and addressing technical debt and strengthening shared components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Third-Party \u0026amp;amp; Internal Integrations:\u0026lt;/strong\u0026gt; Integrate with MFA providers, email/SMS delivery services, internal identity services, and downstream relying parties. Proactively raise issues or opportunities discovered during integration work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Influence:\u0026lt;/strong\u0026gt; Act as a connector between your team and others — partnering with Product, Design, Security, Identity, and adjacent engineering teams to deliver cohesive auth experiences, anticipating cross-system dependencies, resolving ambiguity, and driving alignment on technical approaches. Participate actively in planning, retrospectives, and cross-team discussions — bringing your perspective to help shape the team\u0026#39;s roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional software development experience with a strong emphasis on full-stack web engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) demonstrated by at least one year of daily use, in addition to a commitment to an AI-first engineering culture that leverages these tools to maximize code quality, test coverage, and engineering velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in a modern server-side web framework (e.g., Ruby on Rails, Django, Laravel), with hands-on experience building and operating production web applications at scale, including ownership of their reliability and on-call support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to take loosely defined problems and independently drive medium-to-large features from definition to production with minimal oversight, making sound technical tradeoffs along the way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, with a track record of working effectively across Product, Design, and Engineering — and of mentoring engineers and raising the technical bar of a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with authentication and identity standards such as OAuth2, OpenID Connect, SAML, or FIDO2/WebAuthn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or contributing to fraud detection, real-time risk engines, or abuse mitigation systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security best practices for credential handling — password storage, session management, token issuance, and rate limiting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with React or other modern frontend frameworks for building user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a fast-moving product environment with iterative releases and A/B testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CI/CD pipelines, automated testing frameworks, and performance profiling tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth company experience with a strong bias toward execution and ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;About ID.me\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,978\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$221,668 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7727205003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5761443003,"location":{"name":"McLean, Virginia; Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"253000.0","min_value":"187650.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"229160.0","min_value":"187650.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Product - Wallet","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7727205003,"updated_at":"2026-05-13T16:56:41-04:00","requisition_id":"1697","title":"Staff Product Manager, Wallet Authentication","company_name":"ID.me","first_published":"2026-05-13T16:56:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Staff Product Manager, Wallet Authentication\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Mountain View, CA or McLean, VA offices and requires full-time in-office attendance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team:\u0026lt;/strong\u0026gt; Product Management\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP of Product, Platform\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Product Manager to own the Wallet Authentication platform. You will directly shape how 100M+ members stay secure, recover access to their wallets, and authenticate across government, healthcare, and commercial services. You will own the full product lifecycle for authentication: first-factor and multi-factor flows, API and agent authentication, wallet recovery, and fraud prevention. Every decision you make affects security, member trust, and revenue at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will set the vision for ID.me\u0026#39;s authentication platform: first-factor and multi-factor flows, passkeys, machine-to-machine authentication for APIs and AI agents, and AAL-level platform design under NIST 800-63-4. You will partner with the Wallet apps team on customer outcomes, and with Identity Graph, Credentials, Identity Verification, Engineering, Security, Risk \u0026amp;amp; Fraud, and Design to ship at internet scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Strategy:\u0026lt;/strong\u0026gt; Define and own the roadmap for authentication flows, fraud prevention, wallet recovery, email lifecycle management, and machine-to-machine authentication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Authentication Flows:\u0026lt;/strong\u0026gt; Own first-factor and second-factor authentication including passwordless, passkeys, silent network authentication, and identifier-based flows. Drive pass-rate improvements while reducing friction across the member experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API and Agent Authentication:\u0026lt;/strong\u0026gt; Define requirements for secure, scalable authentication for API consumers and AI agents. Own the product surface that enables third-party and agentic integrations to authenticate against ID.me\u0026#39;s identity platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fraud Prevention:\u0026lt;/strong\u0026gt; Translate threat intelligence into product requirements. Own credential stuffing mitigation, real-time risk signals, wallet suspension policies, and fraud rule governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Wallet Recovery:\u0026lt;/strong\u0026gt; Define the product vision for automated wallet recovery. Current recovery is fully manual. Automation here has direct, measurable impact on member experience and operational cost.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Management:\u0026lt;/strong\u0026gt; Align Engineering, Security, Member Support, and GTM. Communicate trade-offs and decisions clearly to executives, including the CEO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Execution:\u0026lt;/strong\u0026gt; Define and monitor core metrics including first-factor pass rate, MFA adoption, wallet recovery resolution rate, and support ticket deflection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of product management experience, with at least 3 years owning authentication, identity, or security platform products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of modern authentication protocols: OAuth 2.0, OpenID Connect, FIDO2/WebAuthn, SAML, TOTP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with API authentication patterns (API keys, OAuth client credentials, mTLS), and with authentication for AI agents, MCP servers, or other autonomous systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to ship in environments with security and compliance dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical acumen. Able to lead architectural discussions with Principal Engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills; experience working across platform and apps teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using data to drive prioritization and measure impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity assurance frameworks (NIST 800-63-4 AAL/IAL) preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree in Computer Science, Engineering, or related technical field, or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Key Success Metrics\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;First-factor and second-factor pass rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wallet recovery resolution rate (automated vs. manual)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ticket volume reduction tied to authentication and wallet recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fraud-related wallet suspension rate and false positive reinstatement rate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;API and agent authentication adoption and reliability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why This Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Authentication is the highest-leverage surface at ID.me. Every member interaction starts here. The platform you own will support 100M+ members across government, healthcare, and commercial partners, and will be the authentication foundation for ID.me\u0026#39;s identity platform under NIST 800-63-4. The next 12 months: deliver the dedicated authenticator track, ship API and agentic authentication, and automate wallet recovery to materially reduce operational cost.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$214,935\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$253,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023447003,"name":"Product","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null},{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7720965003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5758556003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"217565.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7720965003,"updated_at":"2026-05-06T18:46:32-04:00","requisition_id":"1692","title":"Staff Site Reliability Engineer","company_name":"ID.me","first_published":"2026-05-05T00:58:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Staff Site Reliability Engineer, Infrastructure \u0026lt;/strong\u0026gt;role is building a high-scale infrastructure team responsible for owning environments with thousands of nodes. Candidates must have experience operating at this scale and leading infrastructure through significant transformation—especially moving from monoliths to scalable microservices and platform/API architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our current team is shifting from reactive support to proactive engineering. Our product demands reliability and we need someone who understands what that truly means. You’ll help unify a complex infrastructure stack, build systems that guide application teams toward best practices, and drive cross-functional efforts across product, app, and integration teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;ve led large-scale growth, know how to turn infrastructure chaos into scalable systems, and can show others what \u0026quot;good\u0026quot; looks like—we want to talk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The position will work from our Mountain View, CA office five days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the transformation from monolith to scalable microservices (API/Platform focus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives to continually improve reliability, with a deep understanding of the implications of each “9.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect systems and write code that enables application teams to adopt best practices by default—not by instruction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate and unify diverse infrastructure components into a cohesive, scalable platform within a massive tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design observability, reliability, and CI/CD frameworks to support growth and operational excellence at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with product, application, and integration teams to align infrastructure direction with business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical leadership to shift the team from reactive support to a proactive, strategic function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide a team of 6 engineers while shaping the direction of infrastructure engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science or related field of study.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 10 years of hands-on coding experience in building internal platforms/tools to support developer experience and operational best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience in cloud platforms—GCP preferred, AWS acceptable; cloud engineering background required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience scaling infrastructure in environments with many thousands of nodes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of leading architectural shifts from monolithic systems to microservices in large-scale environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of reliability engineering and high-availability systems; able to articulate the impact of increasing the number of 9s.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of first-party infrastructure integration and unifying disparate systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability, CI/CD tooling, and infrastructure automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at large-scale tech companies (Google, Meta, Amazon, etc.) or equivalent environments highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills and the ability to drive infrastructure alignment across engineering orgs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$260,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7697188003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5749476003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"217565.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7697188003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1666","title":"Staff Software Development Engineer - Person API","company_name":"ID.me","first_published":"2026-04-13T19:06:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Software Development Engineer to join the Person Resource team and design and build the core services that define and manage a person\u0026#39;s identity within our platform. This includes ownership of the data models, APIs, and systems responsible for person creation, attributes, and profiles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Engineer, you will play a key role in architecting and scaling the Person platform to ensure it is secure, consistent, and performant across ID.me\u0026#39;s ecosystem. You\u0026#39;ll design APIs and services that serve as the source of truth for personal data, working across identity, verification, and platform teams to deliver a scalable and high-performance API that enables the interoperability and integrity of digital credentials used by millions of users and trusted partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position will be based full-time in either our McLean, VA or Mountain View, CA office.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement Person Services, managing attribute bundles and trust for the Person entity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build RESTful and GraphQL endpoints that meet strict standards for reliability, latency, and security, and integrate seamlessly with both internal and external systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop robust data models and storage patterns to represent provenance and relationships across relational and graph databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement credential lifecycle flows — including creation, validation, renewal, and revocation — integrated with ID.me\u0026#39;s identity verification and attribute validation systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the security and privacy of Person data through strong authentication, authorization, encryption, and audit practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Platform, Identity, Security, and Partner Engineering teams to deliver end-to-end features and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write high-quality, maintainable, and well-tested code, including automated tests and observability instrumentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to system design discussions, code reviews, and technical documentation to drive clarity and alignment across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously optimize performance, scalability, and reliability for Person services in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support senior and mid-level engineers, helping grow technical depth and team capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging identity and credentialing standards (e.g., Verifiable Credentials, Decentralized Identifiers, OIDC extensions) and bring new ideas into the product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or Master\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional experience developing backend services and APIs in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in at least one backend language (Python, Go, or Java) and with modern frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise in building and operating public-facing REST or GraphQL APIs at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with relational databases (e.g., PostgreSQL) and NoSQL or graph data stores.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of distributed systems concepts, caching, asynchronous processing, and cloud-native patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing authentication and authorization (OAuth2, OIDC, JWT, or custom schemes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to design, document, and evolve APIs used by multiple internal and external consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity and credential verification systems, including data validation, proofing, or trust scoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud infrastructure (AWS, GCP, or Azure), including containerization and deployment pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of event-driven architectures (Kafka, SNS/SQS) and patterns for decoupled service communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to digital credential and identity standards (e.g., Verifiable Credentials, Decentralized Identifiers, W3C DID specs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with API gateway technologies (e.g., Kong, Apigee, AWS API Gateway).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging and performance optimization skills in complex production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source backend or identity-related projects are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated or high-assurance domains (government, financial, or healthcare systems) is advantageous.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$260,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7752074003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5772243003,"location":{"name":"McLean, Virginia"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"214500.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7752074003,"updated_at":"2026-06-04T01:00:02-04:00","requisition_id":"1707","title":"Staff Software Development Engineer - Tools Team","company_name":"ID.me","first_published":"2026-05-29T13:46:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Staff Software Engineer\u0026lt;/strong\u0026gt; for the ID.me Tools Team to lead the evolution of our custom in-house web applications. This team drives our Call Centers and Supervised Identity Verification flows—the \u0026quot;front door\u0026quot; of the premier digital wallet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you won\u0026#39;t just be maintaining legacy systems; you will champion an \u0026lt;strong\u0026gt;AI-native engineering culture\u0026lt;/strong\u0026gt;. We leverage Claude and the Model Context Protocol (MCP) to supercharge our development lifecycle, while architecting production-grade solutions on \u0026lt;strong\u0026gt;Google Vertex AI\u0026lt;/strong\u0026gt; to build agents that automate complex, manual call center functions, streamlining how our members interact with identity verification. You will oversee the intersection of Ruby on Rails, GoLang, and cutting-edge LLM orchestration to build a best-in-class, secure, and AI-augmented authentication experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Orchestration \u0026amp;amp; Agent Design:\u0026lt;/strong\u0026gt; Lead the technical vision for integrating LLMs (specifically Claude) into our internal tools. Design and deploy autonomous agents that automate manual call center workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Evolution:\u0026lt;/strong\u0026gt; Lead the technical vision for member support-facing verification UI flows, ensuring AI-assisted tools are seamlessly integrated into the agent and member experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shared Infrastructure:\u0026lt;/strong\u0026gt; Develop shared UI components and API patterns that support scalable, multi-product verification workflows and AI-driven automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Integrity:\u0026lt;/strong\u0026gt; Ensure all AI-driven automations comply with strict IAM, security, and data protection standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship \u0026amp;amp; Excellence:\u0026lt;/strong\u0026gt; Mentor engineers on prompt engineering, agentic workflows, and modern full-stack best practices (Rails/Go/React).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Instrumentation:\u0026lt;/strong\u0026gt; Lead experimentation efforts, including A/B testing AI agent performance versus manual flows and detecting fraud through UX signals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in full-stack engineering, with a proven track record of scaling customer-facing applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of hands-on experience with LLM integration (Claude/OpenAI) and building agentic workflows. Familiarity with MCP (Model Context Protocol) or similar architectural patterns for connecting LLMs to data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Ruby on Rails, GoLang, and React/TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architecture:\u0026lt;/strong\u0026gt; Strong understanding of component-driven design, state management, and building secure backends with PostgreSQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership:\u0026lt;/strong\u0026gt; Proven ability to influence cross-functional stakeholders and set technical direction in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automated Support Systems:\u0026lt;/strong\u0026gt; Experience building or maintaining \u0026quot;Human-in-the-loop\u0026quot; AI systems within a call center or support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identity \u0026amp;amp; Security:\u0026lt;/strong\u0026gt; Deep understanding of identity verification, regulatory frameworks (NIST, IAL2), or IAM digital security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scalable Tooling:\u0026lt;/strong\u0026gt; Familiarity with design systems, shared component libraries, and modular SDK design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Transformation:\u0026lt;/strong\u0026gt; Experience with data pipeline tools for feature flags, transformation, and secure transmission.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why Join ID.me?\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At ID.me, we are dedicated to safeguarding online identities, and we firmly believe that our collective efforts will drive positive change worldwide. Working together in an office setting cultivates our vibrant culture, enabling professional advancement, mentorship, collaboration, innovative strides, and authentic connections. This role requires on-site presence 5 days per week, based in our office in \u0026lt;strong\u0026gt;McLean, VA\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$183,367\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$214,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4015136003,"name":"ID.me HQ, McLean VA","location":"McLean, Virginia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7766372003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778398003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"271000.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"214500.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7766372003,"updated_at":"2026-06-09T08:59:28-04:00","requisition_id":"1718","title":"Staff Software Engineer- AI Agent Evaluations","company_name":"ID.me","first_published":"2026-06-09T08:59:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This Staff Engineer role sits at the intersection of engineering, applied AI, testing and developer experience. You will define and lead the discipline of testing AI agents, evaluating LLM behavior, and ensuring the reliability of agentic systems operating in production. It requires deep engineering rigor, original thinking about what \u0026quot;correctness\u0026quot; means for non-deterministic systems, and the ability to build eval infrastructure and developer tooling that the entire engineering org depends on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Expert in building and maintaining Retrieval-Augmented Generation (RAG) pipelines, with a deep focus on strategic data chunking and data quality enforcement. Experience in establishing pre-retrieval data quality gates to optimize vector search accuracy, minimize retrieval-induced noise, and significantly reduce LLM hallucination rates in production-deployed agent systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will establish quality standards for how ID.me ships AI-powered features safely, mentor engineers across teams on AI testing best practices, and partner directly with product and platform teams to embed quality into every stage of agent development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define AI Quality Standards:\u0026lt;/strong\u0026gt; Own the framework for how ID.me evaluates, validates, and monitors AI agents — from prompt-based features to fully autonomous multi-step workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Eval Infrastructure:\u0026lt;/strong\u0026gt; Design and maintain evaluation pipelines for LLM outputs, agent behavior, tool use, and multi-turn interactions across development, staging, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Production Observability for Agents:\u0026lt;/strong\u0026gt; Instrument agentic systems for behavioral drift, regression, and failure modes that traditional metrics miss — latency, correctness, hallucination rate, tool misuse, and policy adherence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agentic Test Strategy:\u0026lt;/strong\u0026gt; Lead the design of test suites that handle non-determinism — red-teaming agents, golden dataset construction, LLM-as-judge pipelines, and property-based testing for AI outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Developer Experience:\u0026lt;/strong\u0026gt; Build the internal tooling, feedback loops, and testing workflows that make it fast and safe for engineers to develop and ship AI features with confidence. Reduce friction in the agent development inner loop — local testing, fast eval runs, and clear signal on regressions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive AI-First Engineering Culture:\u0026lt;/strong\u0026gt; Raise the quality bar across the engineering org by establishing patterns, tooling, and education for how teams write, test, and deploy AI features responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Team Collaboration:\u0026lt;/strong\u0026gt; Partner with Security, Platform, Product, and AI/ML teams to embed quality gates into agent development workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship:\u0026lt;/strong\u0026gt; Guide senior and mid-level engineers through evaluation design, observability strategy, and testing approaches specific to AI systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Basic Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years building and operating production software systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience evaluating or testing LLM-powered features or autonomous agents in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted development tools (Claude Code, Cursor, or equivalent) — you build with AI every day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong backend engineering fundamentals in Python, Java, Go, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing test infrastructure, CI/CD quality gates, or evaluation pipelines at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving developer experience — building internal tooling, reducing toil, or accelerating engineering workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-team technical initiatives and influence engineering standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication across engineering, product, and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building eval frameworks for LLM agents (e.g., correctness graders, LLM-as-judge, human-in-the-loop evals, benchmark dataset curation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agentic frameworks (Claude API / Anthropic SDK, BrainTrust, LangChain, LangGraph, CrewAI, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production monitoring experience for AI systems: behavioral drift detection, output sampling, shadow scoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Red-teaming or adversarial testing experience for AI models or agents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in identity verification, fraud detection, or regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Anthropic\u0026#39;s model evaluation methodology or similar published eval research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability tooling (Datadog, OpenTelemetry) applied to AI workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building developer tooling or platforms that other teams adopt widely\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$271,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7723667003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5759649003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"217565.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7723667003,"updated_at":"2026-06-09T14:24:00-04:00","requisition_id":"1694","title":"Staff Software Engineer - Data Platform","company_name":"ID.me","first_published":"2026-05-05T00:57:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a \u0026lt;strong\u0026gt;Staff Software Engineer - Data Platform \u0026lt;/strong\u0026gt;to lead the design, build, and operation of the core data infrastructure that underpins our identity platform. This engineer will be responsible for ensuring the \u0026lt;strong\u0026gt;reliability, scalability, and performance\u0026lt;/strong\u0026gt; of the systems that move, process, and store data across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll own and operate key data infrastructure components — including \u0026lt;strong\u0026gt;event streaming platforms, relational databases, and batch processing systems\u0026lt;/strong\u0026gt; — while driving automation and engineering best practices that improve data platform reliability and developer efficiency. You’ll partner closely with Platform Engineering, Site Reliability Engineering, and Compliance teams to ensure ID.me’s data ecosystem meets demanding operational, security, and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on technical leadership role for a data infrastructure engineer who thrives at the intersection of \u0026lt;strong\u0026gt;distributed systems, platform engineering, and data operations\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is based out of our \u0026lt;strong\u0026gt;Mountain View, CA\u0026lt;/strong\u0026gt; office and requires \u0026lt;strong\u0026gt;full-time in-office attendance\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and operate core data infrastructure\u0026lt;/strong\u0026gt;, including event streaming, relational database, and batch processing platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement \u0026lt;strong\u0026gt;highly reliable, observable, and scalable data systems\u0026lt;/strong\u0026gt; that enable real-time and batch data processing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop automation and guardrails for \u0026lt;strong\u0026gt;data governance, retention, and compliance\u0026lt;/strong\u0026gt;, ensuring auditability and consistency across services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with application, platform, and SRE teams to improve \u0026lt;strong\u0026gt;data access patterns, reliability SLAs, and recovery processes.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish standards for \u0026lt;strong\u0026gt;data infrastructure monitoring, alerting, and capacity planning\u0026lt;/strong\u0026gt;, ensuring proactive issue detection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive \u0026lt;strong\u0026gt;operational excellence\u0026lt;/strong\u0026gt; by improving resilience, reducing toil, and implementing self-healing or automated recovery mechanisms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve and optimize data pipelines that support downstream analytics, identity verification, and machine learning systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, implement, and operate \u0026lt;strong\u0026gt;event-driven and batch data platforms\u0026lt;/strong\u0026gt; such as Kafka, Google Pub/Sub, Dataflow, or Temporal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead incident response and root cause analysis for production data systems, contributing to postmortems and platform improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and advocate for reliability-focused engineering culture across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data lake architecture\u0026lt;/strong\u0026gt; — Design and build the data lake storage and compute topology (object storage, partitioning, lifecycle, tiering) to support batch and streaming workloads.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Graduate degree in Computer Science, Software Engineering, or a related technical field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional experience in \u0026lt;strong\u0026gt;data engineering, software engineering, or distributed systems development\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of programming experience in one or more languages such as \u0026lt;strong\u0026gt;Go, Python, or Java\u0026lt;/strong\u0026gt;, with emphasis on automation and data system integration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in \u0026lt;strong\u0026gt;building and operating data systems\u0026lt;/strong\u0026gt;—including relational databases, streaming, and batch platforms—in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience administering and optimizing \u0026lt;strong\u0026gt;PostgreSQL or other relational databases\u0026lt;/strong\u0026gt; in the cloud (AWS RDS, CloudSQL, or AlloyDB).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of \u0026lt;strong\u0026gt;reliability engineering principles\u0026lt;/strong\u0026gt;, including observability, SLOs, capacity management, and operational readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing \u0026lt;strong\u0026gt;cloud infrastructure (AWS or GCP)\u0026lt;/strong\u0026gt; using infrastructure-as-code tools like Terraform, Kubernetes, or Helm.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating \u0026lt;strong\u0026gt;event streaming platforms\u0026lt;/strong\u0026gt; such as \u0026lt;strong\u0026gt;Kafka\u0026lt;/strong\u0026gt; or \u0026lt;strong\u0026gt;Google Pub/Sub\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;batch and stream processing systems\u0026lt;/strong\u0026gt;, including \u0026lt;strong\u0026gt;Dataflow, Temporal, or Airflow\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of \u0026lt;strong\u0026gt;data pipeline orchestration, change data capture, and schema management\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in \u0026lt;strong\u0026gt;automation, incident response, and data platform observability\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;data governance and regulatory compliance frameworks\u0026lt;/strong\u0026gt; (e.g., FedRAMP, GDPR, NIST).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source data infrastructure projects or strong community engagement in the data reliability space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for performance engineering, system design, and mentoring others to deliver operational excellence at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-assisted development\u0026lt;/strong\u0026gt; — Demonstrable experience using AI developer tools (e.g., code generation, test generation, query synthesis) to accelerate platform automation while validating outputs through code review and tests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-aware LLM usage\u0026lt;/strong\u0026gt; — Ability to safely use large language models for tasks such as SQL generation, data lineage summarization, and runbook drafting while ensuring \u0026lt;strong\u0026gt;no sensitive data\u0026lt;/strong\u0026gt; is exposed to external models and all prompts and outputs are logged for audit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$260,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7767413003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778853003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"271000.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"214500.0","min_value":"183367.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7767413003,"updated_at":"2026-06-10T13:07:55-04:00","requisition_id":"1725","title":"Staff Software Engineer – Trust Service Team","company_name":"ID.me","first_published":"2026-06-10T13:07:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Software Engineer to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Trust Service owns the Trust Graph,\u0026amp;nbsp; a structured, queryable record of identity inspections that captures what was verified and how reliably it was verified. Every downstream access decision at federal agencies, state governments, healthcare organizations, and consumer brands depends on the trust data our service produces. The Trust Service is a foundational platform API: its correctness, availability, and contract stability directly affect every team that builds on top of it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Engineer, you will be the technical anchor for this service. You will drive architectural decisions, set the standard for correctness and reliability on a system where errors have real identity and access consequences, and lead complex cross-team initiatives that span the identity and authentication platform. You will shape how the trust data model evolves, own the API contracts that downstream teams bind to, and raise the bar for engineering quality, security, and operational excellence across the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Architect \u0026amp;amp; Lead Trust Graph Systems\u0026lt;/strong\u0026gt;: Own the technical vision and architecture for the Trust Service — the data model, the API surface, the query and write patterns, and the operational characteristics of the service at scale. Drive architectural decisions with a long view: make the system more correct, more observable, and easier to evolve without breaking consumers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;API Contract \u0026amp;amp; Data Model Stewardship\u0026lt;/strong\u0026gt;: Own the REST API contracts and inspection data model that downstream services, identity workflows, and product teams depend on. Lead decisions about versioning strategy, backwards compatibility, and the principles that govern how new inspection types and identity providers are introduced safely. Hold the line on contract integrity across teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Mentorship\u0026lt;/strong\u0026gt;: Serve as the technical anchor for the team. Setting the standard for code quality, system design, and engineering best practices. Mentor senior and mid-level engineers through code reviews, design discussions, and architectural guidance. Elevate how the team thinks about correctness, observability, and long-term maintainability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Team Collaboration\u0026lt;/strong\u0026gt;: Partner with Identity, Authentication, Fraud, Workflow, Platform, and Compliance teams whose products are built on top of the trust chain. Drive alignment on shared data model decisions and multi-team API changes. Be the authoritative technical voice for what the Trust Service can and should do when adjacent teams bring new requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reliability, Performance \u0026amp;amp; Security\u0026lt;/strong\u0026gt;: Own the availability and correctness of trust reads and writes at production scale. Lead initiatives around observability, alert hygiene, query performance, capacity planning, and incident response for a service that downstream teams depend on continuously. Ensure the service meets the security and compliance requirements of a NIST 800-63-3 IAL2/AAL2 credentialing system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Roadmap Influence\u0026lt;/strong\u0026gt;: Provide technical input into team and platform roadmap planning. Identify and advocate for engineering investments in reliability, data model flexibility, API ergonomics, and developer experience\u0026amp;nbsp; that improve the Trust Service as a platform and raise engineering velocity across the teams that depend on it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;8+ years of professional software engineering experience building and operating high-availability, correctness-critical backend services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proven ability to lead complex, cross-team technical initiatives from definition through delivery with minimal oversight.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Deep comfort with relational databases — designing schemas, writing complex queries, reasoning about query performance, and managing safe schema evolution in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience designing and versioning REST APIs and owning the contracts that downstream teams and SDKs depend on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proficiency with AI-assisted development tooling (e.g., Claude Code, Cursor) with a commitment to an AI-first engineering culture that maximizes team quality and velocity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strong written and verbal communication skills, with experience influencing technical direction across engineering, product, and security stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Deep experience with Java or another JVM language, including modern language features applied to production systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Familiarity with graph or highly relational data models — entity relationships, traversal patterns, and the tradeoffs between different read/write shapes at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Comfort reasoning about identity trust decisions: what it means for an identity claim to be verified, how different inspection methods vary in reliability, and how temporal decay or expiration affects downstream access.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect, particularly in the context of federal or regulated-industry deployments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Proven ability to own and evolve platform APIs consumed by multiple internal teams — understanding the full lifecycle of a contract from design through versioning and deprecation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Track record of improving engineering culture through documentation, technical standards, architectural review, and developer experience improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Experience working in regulated industries such as government, healthcare, or financial services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Company Overview\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me\u0026#39;s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to \u0026quot;No Identity Left Behind\u0026quot; to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$271,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7695169003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5748452003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"260000.0","min_value":"217565.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Engineering","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":null,"value_type":"single_select"}],"id":7695169003,"updated_at":"2026-05-13T18:31:35-04:00","requisition_id":"1661","title":"Staff Software Engineer - Wallet (Authentication \u0026 Verification Experiences)","company_name":"ID.me","first_published":"2026-04-14T11:05:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a Staff Software Engineer to join the Wallet – Authentication \u0026amp;amp; Identity Proofing team. This team owns the core authentication and identity verification flows that millions of members rely on every day — from secure login and multi-factor authentication to passkeys, biometrics, and the end-to-end member experiences that establish trust and unlock access to government, healthcare, and commercial services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Engineer, you will be a technical anchor for one of ID.me’s most critical and high-scale engineering domains. You will drive architecture decisions, lead complex cross-team initiatives, and raise the bar for engineering quality, security, and reliability. You’ll collaborate closely with product, security, and platform teams to shape the next generation of authentication and identity proofing at ID.me.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position will work from our Mountain View, CA office five days per week.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect \u0026amp;amp; Lead Authentication Systems: \u0026lt;/strong\u0026gt;Design and evolve scalable, secure, and resilient authentication experiences, including MFA, passkeys (FIDO2/WebAuthn), biometric flows, push notification authentication, and OAuth2/OIDC-based login systems that serve tens of millions of members daily at peak volume.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Identity Proofing Excellence: \u0026lt;/strong\u0026gt;Lead the technical design of end-to-end member-facing verification flows, including document-based identity proofing, face match, supervised verification, and trusted referee experiences — ensuring they meet NIST 800-63-3 IAL2/AAL2 standards with minimal friction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Mentorship: \u0026lt;/strong\u0026gt;Serve as a technical anchor for the team — setting the standard for code quality, system design, and engineering best practices. Mentor senior and mid-level engineers through code reviews, architectural guidance, and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Team Collaboration: \u0026lt;/strong\u0026gt;Partner with Security, Platform, Identity Graph, Product, and Compliance teams to deliver cohesive features and integrations. Drive alignment on shared architectural decisions and multi-team initiatives that span authentication and identity verification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reliability, Performance \u0026amp;amp; Security: \u0026lt;/strong\u0026gt;Own the availability and performance of authentication services at scale. Lead initiatives around observability, alert hygiene, capacity planning, and incident response for high-traffic, high-sensitivity systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Data Integrity: \u0026lt;/strong\u0026gt;Champion compliance initiatives including data retention, compromised credential detection, biometric data governance, and privacy-preserving design patterns. Ensure authentication systems meet evolving legal and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Roadmap Influence: \u0026lt;/strong\u0026gt;Provide technical input into team roadmap planning. Identify engineering investments that improve developer velocity, system resilience, and member experience — and advocate for them with engineering leadership and product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional software engineering experience building and operating high-availability production services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of expertise designing and implementing authentication systems — including MFA, SSO, OAuth2, OpenID Connect, and/or passkeys (FIDO2/WebAuthn).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience operating distributed systems at scale, such as caching or async processing, and other cloud-native infrastructure (GCP preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of experience with AI-assisted development tooling such as Claude Code, Cursor, or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of identity proofing and credentialing standards, including NIST 800-63-3 (IAL2/AAL2), Kantara Initiative requirements, or equivalent federal/state compliance frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to fostering an AI-first engineering culture that maximizes team quality and velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead complex, cross-team technical initiatives from definition through delivery with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, with experience influencing technical direction across engineering, product, and security stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern frontend Frameworks like React, and strong backend engineering fundamentals in one or more languages such as Ruby, Java, Go, or Python, with a track record of building secure, scalable APIs and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with modern frontend technologies including TypeScript, React, Next.js, Node.js, and build tooling (Vite, Webpack, Babel, ESLint); proficient in testing frameworks (Jest, Playwright, Testing Library), styling (Tailwind CSS, Sass), and building reusable component libraries with Storybook.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures, database performance optimization, and caching strategies for high-throughput identity systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud data compliance frameworks including biometric data retention regulations, PII handling, and audit logging requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in regulated industries such as government, healthcare, or financial services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of improving engineering culture through documentation, technical standards, and developer experience improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$217,565\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$260,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023444003,"name":"Engineering","child_ids":[],"parent_id":4050059003}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/idme/jobs/7666256003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5731317003,"location":{"name":"Mountain View, California, United States"},"metadata":[{"id":20048058003,"name":"Headcount Reason","value":"Net New","value_type":"single_select"},{"id":13099177003,"name":"Salary Range (25% - 75%)","value":{"unit":"USD","max_value":"205000.0","min_value":"165000.0"},"value_type":"currency_range"},{"id":19408695003,"name":"National Salary Range (Base 25th \u0026 Base 50th)","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"},{"id":21452771003,"name":"Interim Department","value":"Human Resources","value_type":"single_select"},{"id":21452787003,"name":"Interim Sub-Department","value":"Recruiting","value_type":"single_select"}],"id":7666256003,"updated_at":"2026-05-01T18:53:10-04:00","requisition_id":"1649","title":"Strategic Sourcing and Market Intelligence Lead","company_name":"ID.me","first_published":"2026-03-31T01:47:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Company Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit \u0026lt;a href=\u0026quot;https://network.id.me/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://network.id.me/\u0026amp;amp;source=gmail\u0026amp;amp;ust=1741208811592000\u0026amp;amp;usg=AOvVaw2MOyw_2nf3aQCyceJFZK1S\u0026quot;\u0026gt;https://network.id.me/\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;ID.me is seeking a \u0026lt;strong\u0026gt;Technical Sourcing Lead\u0026lt;/strong\u0026gt; to serve as a dedicated, deeply strategic sourcing partner within our modern technical recruiting function.\u0026amp;nbsp; This role will require being in the Mountain View, CA office 5 days per week\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While all recruiters at ID.me source, this role is different. This is a true sourcing expert and technology evangelist, hired to take our sourcing capabilities to the next level. You will be responsible for pushing the boundaries of how technical talent is identified, engaged, and nurtured, well beyond traditional outbound and pipeline building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for someone who lives and breathes the tech talent market. You have a pulse on both micro and macro trends, understand what motivates today’s technical talent, and stay constantly connected to the ecosystem. You experiment relentlessly with modern, AI-forward sourcing tools and channels, manage automation and AI-assisted workflows, and build long-term talent relationships before there is an open role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This hire represents the prototype for modern sourcing at ID.me and will play a critical role in shaping how we find, engage, and influence technical talent at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is based full-time in our Mountain View, CA office (with in-office presence expected).\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own\u0026lt;/strong\u0026gt; advanced sourcing strategy across engineering, product, and security functions, partnering closely with recruiters and hiring managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design and execute\u0026lt;/strong\u0026gt; modern, AI-forward sourcing approaches, including experimentation with new tools, platforms, automations, and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate\u0026lt;/strong\u0026gt; and optimize AI-enabled sourcing tools, bots, and automation to expand reach, improve signal, and increase efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identify and engage\u0026lt;/strong\u0026gt; technical talent through non-traditional and emerging channels beyond standard outbound and inbound pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and nurture\u0026lt;/strong\u0026gt; long-term relationships with high-impact technical talent, independent of immediate hiring needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve\u0026lt;/strong\u0026gt; as a market expert on technical talent trends, compensation dynamics, skill evolution, and candidate motivations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advise\u0026lt;/strong\u0026gt; recruiters and hiring managers on sourcing strategy, market availability, and competitive positioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously experiment\u0026lt;/strong\u0026gt; with messaging, channels, and engagement strategies to improve response rates and candidate quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Maintain\u0026lt;/strong\u0026gt; strong talent maps and talent communities aligned to current and future hiring priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner\u0026lt;/strong\u0026gt; with recruiters to ensure sourced talent transitions smoothly into high-quality candidate experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Share\u0026lt;/strong\u0026gt; insights and best practices across the recruiting team to elevate overall sourcing capability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of technical sourcing experience in startup or high-growth environments hiring against a high technical bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience with modern sourcing tools, platforms, and AI-enabled sourcing workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of sourcing for technical roles, skill sets, and career paths across multiple domains.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of sourcing hard-to-find technical talent across engineering, product, and/or security roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build and maintain long-term talent relationships, not just short-term pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High technical curiosity and a genuine interest in emerging technologies and talent trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating with ambiguity and experimenting to find what works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience managing or configuring AI-driven sourcing tools, bots, or automation workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building talent communities or long-term nurture programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early career experience in agency sourcing or search, followed by in-house roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A reputation as a go-to sourcing expert within prior organizations or networks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD\u0026amp;amp;D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12px;\u0026quot;\u0026gt;The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Mountain View, CA Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$165,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$205,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL.\u0026amp;nbsp;Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me\u0026#39;s policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Please review our Privacy Policy, including our CCPA policy, at\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://insider.id.me/privacy/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;id.me/privacy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ID.me participates in E-Verify.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023439003,"name":"Human Resources","child_ids":[],"parent_id":null}],"offices":[{"id":4054392003,"name":"ID.me Mountain View, CA","location":"Mountain View, California, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":37}}