{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/homesalivepetsinternal/jobs/5559221003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4772907003,"location":{"name":"910 3rd Ave. S., Lethbridge, AB"},"metadata":[{"id":8060160003,"name":"Salary Expectations","value":{"unit":"CAD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5559221003,"updated_at":"2026-06-04T17:02:44-04:00","requisition_id":"910-GSR-FT","title":"Guest Service Representative (Full Time)","company_name":"Homes Alive Pets Internal Job Board","first_published":"2023-06-29T15:43:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Homes Alive Pets?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t your average pet store. You\u0026#39;ll feel it when you walk through our door. It\u0026#39;s more than beautifully-designed locations and friendly staff – it\u0026#39;s a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team\u0026#39;s attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission is to add value to every life\u0026lt;/strong\u0026gt;. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guest Service Representative\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Report\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;910 3rd Ave S Lethbridge, AB T1J 0H9\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Guest Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Positive and Hardworking Attitude\u0026lt;/strong\u0026gt;. A willingness to go the extra mile to provide customers with the best possible shopping experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Communication Skills\u0026lt;/strong\u0026gt;. Ability to clearly communicate with customers and other staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilience\u0026lt;/strong\u0026gt;. Ability to remain calm and navigate through high stress situations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviour \u0026amp;amp; Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customer Service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management \u0026amp;amp; attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent teamwork \u0026amp;amp; collaborative abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident \u0026amp;amp; articulate communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trustworthy \u0026amp;amp; positive attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of pet nutrition \u0026amp;amp; needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift 50lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guest Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Customer Service\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cash registers and accurately handle cash.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Store Appearance\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Employee Service\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;System Maintenance\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Complete routine tasks specified in checklists \u0026amp;amp; delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Self-Development\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A Day in the Life of a Guest Service Representative\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time Guest Service Representatives are scheduled to work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shifts are determined at the discretion of the Store Manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;$16.00/hr.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dental care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extended health care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision care\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4017010003,"name":"Store Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4009879003,"name":"910 3rd Ave. S., Lethbridge, AB","location":"910 3rd Ave. S., Lethbridge, AB","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/homesalivepetsinternal/jobs/7742259003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5769277003,"location":{"name":"87 Broadview Dr, Sherwood Park, AB"},"metadata":[{"id":8060160003,"name":"Salary Expectations","value":{"unit":"CAD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":7742259003,"updated_at":"2026-06-04T17:02:44-04:00","requisition_id":"87-GSR-FT","title":"Guest Service Representative (Full Time)","company_name":"Homes Alive Pets Internal Job Board","first_published":"2026-05-20T18:20:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Homes Alive Pets?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t your average pet store. You\u0026#39;ll feel it when you walk through our door. It\u0026#39;s more than beautifully-designed locations and friendly staff – it\u0026#39;s a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team\u0026#39;s attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission is to add value to every life\u0026lt;/strong\u0026gt;. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guest Service Representative\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Report\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;87 Broadview Dr, Sherwood Park, AB T8H 1S5\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Guest Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Positive and Hardworking Attitude\u0026lt;/strong\u0026gt;. A willingness to go the extra mile to provide customers with the best possible shopping experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Communication Skills\u0026lt;/strong\u0026gt;. Ability to clearly communicate with customers and other staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilience\u0026lt;/strong\u0026gt;. Ability to remain calm and navigate through high stress situations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviour \u0026amp;amp; Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customer Service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management \u0026amp;amp; attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent teamwork \u0026amp;amp; collaborative abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident \u0026amp;amp; articulate communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trustworthy \u0026amp;amp; positive attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of pet nutrition \u0026amp;amp; needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift 50lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guest Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Customer Service\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate cash registers and accurately handle cash.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Store Appearance\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Employee Service\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;System Maintenance\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Complete routine tasks specified in checklists \u0026amp;amp; delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Self-Development\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A Day in the Life of a Guest Service Representative\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time Guest Service Representatives are scheduled to work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shifts are determined at the discretion of the Store Manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;$16.00/hr.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dental care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extended health care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Staff discount\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4017010003,"name":"Store Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4123915003,"name":"87 Broadview Dr, Sherwood Park, AB","location":"87 Broadview Dr, Sherwood Park, AB","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/homesalivepetsinternal/jobs/7760500003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5084331003,"location":{"name":"5625 104th St. NW., Edmonton, AB"},"metadata":[{"id":8060160003,"name":"Salary Expectations","value":{"unit":null,"max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":7760500003,"updated_at":"2026-06-04T17:02:44-04:00","requisition_id":"5625-ITM-FT","title":"IT Manager","company_name":"Homes Alive Pets Internal Job Board","first_published":"2026-06-01T18:17:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Homes Alive Pets?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn’t your average pet store. Our stores are community hubs built on a belief in a higher standard for pet care – and our team is the reason why. We take a brand-agnostic, knowledge-over-upselling approach, focusing entirely on getting to know each guest and their pet, and empowering confident decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our \u0026lt;strong\u0026gt;mission is to add value to every life\u0026lt;/strong\u0026gt;. That means our guests and their pets, our employees, our communities – and the people who keep everything running behind the scenes.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;IT Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Report\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Data and Digital Technology Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;IT \u0026amp;amp; Digital Technology\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;5625 104 St NW Edmonton, AB T6H 2K1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The IT Manager is responsible for managing the organization’s technology infrastructure and ensuring the secure and efficient operation of all IT systems. This role involves developing and implementing IT policies and procedures, managing technology projects, and providing strategic direction to support the organization’s goals. The IT Manager is also tasked with maintaining and upgrading hardware and software to ensure optimal performance and reliability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To ensure success as an IT Manager, you should possess strong technical proficiency, be a strategic thinker, excel in project management, and open to performing both hands-on technical work and leadership responsibilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years work experience in Information Technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in managing both hardware and software is an asset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency\u0026lt;/strong\u0026gt;. Extensive knowledge of IT systems, infrastructure, and software applications, ensuring efficient and effective management of technology resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project Management\u0026lt;/strong\u0026gt;. Proven ability to plan, execute, and oversee IT projects, ensuring timely delivery within budget and meeting organizational objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-On Technical Support. \u0026lt;/strong\u0026gt;Proven experience troubleshooting, procuring, and configuring end-user hardware (e.g. desktops, laptops, printers, and mobile devices).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviour \u0026amp;amp; Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management \u0026amp;amp; organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent teamwork \u0026amp;amp; collaborative abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain up-to-date on advances, trends, or issues in the wider hardware and software industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trustworthy \u0026amp;amp; positive attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High proficiency in Microsoft Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Typing speed of 50-60 wpm\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Hardware Management \u0026amp;amp; Maintenance \u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ordering new hardware as needed, including new laptops and phones for designated staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic monitoring, repairing, and physical cleaning of hardware\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cleaning includes removing dust from hardware, including computers and non-Ricoh printers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshooting connectivity and configuring switch port and port settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifying, purchasing, and organizing technology and tech accessories, including cables, computers, and parts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keeping track of all computers and devices and maintaining naming system.\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Naming system is monitored through Microsoft Azure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and oversee repairs for company LED signage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adding or removing technology items, including new monitors, setting up new computers, replacing broken computers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare laptops for remote workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;RMS (Retail Management Software) Responsibilities\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Managing and configuring assigned permissions in RMS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing RMS server and troubleshooting problems when issues arise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring clients (applications on servers) are connecting to and communicating with HQ. In the event of system issues, this involves identifying the problem and either fixing the issues (typically non-network issues) or contracting out assistance from third parties.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Microsoft Suite Management\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Overseeing accounts management on Microsoft 365.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fixing company devices that have become non-compliant, including devices that have been off for too long or facing an issue with the company firewall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing Microsoft Azure permissions and company security policies, including firewall policies and exceptions (e.g. USBs not being permitted on company devices), as well as monitoring technology sign-in alerts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating requirements for setting up employees with personal devices on the HAP network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshooting issues across the Microsoft suite, including One Drive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing and updating all group memberships and server scripts, including adding individuals and devices to server scripts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assisting in syncing Microsoft SharePoint to company computers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adding staff to Teams HAP Policy on Microsoft Azure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Vusion Digital Tags / Captana Cameras\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adding staff to Vusion digital tag manager website and managing assigned permissions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synching, fixing access points for Vusion tags.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;VOIP Systems.Management\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ordering VOIP phones through website\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creating users and assigning numbers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creating specific groups and extensions and adding users respectively (e.g. HR, Purchasing)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adding users to specific groups (e.g. IT, HR, Purchasing), which has specific extensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing call forwarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting up holiday and operation hours for phone lines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting up paging devices (intercom) in stores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Device configuration (e.g. speed dial numbers)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;General IT Tasks\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3\u0026lt;sup\u0026gt;rd\u0026lt;/sup\u0026gt; Party vendor management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with vendors/internal team members both remotely and in-person / on-site.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the team to manage expectations, keep them informed and strive for resolution and satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with vendor support on behalf of our team support issues reach a resolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete and close all ITSM tickets and project tasks assigned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Update and contribute content to our internal knowledge base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform general system support functions and other cross-functional duties, as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support team goals to manage inventory ensure required resources are available.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time (40 hrs/week); Monday to Friday\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-office and on-site role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel required to store locations as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Availability for overtime and on-call evenings/weekends required as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$70,000-$80,000/year\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dental care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extended health care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Staff discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#INDHP\u0026lt;/p\u0026gt;","departments":[{"id":4017011003,"name":"Head Office","child_ids":[],"parent_id":null}],"offices":[{"id":4034069003,"name":"Head Office | 5625 104th St. NW., Edmonton, AB","location":"5625 104th St. NW., Edmonton, AB","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/homesalivepetsinternal/jobs/5559351003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4772968003,"location":{"name":"19888 (Unit #200) Langley Bypass, Langley, BC"},"metadata":[{"id":8060160003,"name":"Salary Expectations","value":{"unit":"CAD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":5559351003,"updated_at":"2026-06-04T17:02:44-04:00","requisition_id":"19888-OS-FT","title":"Overnight Shelf Stocker","company_name":"Homes Alive Pets Internal Job Board","first_published":"2023-05-19T11:18:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Homes Alive Pets?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t your average pet store. You\u0026#39;ll feel it when you walk through our door. It\u0026#39;s more than beautifully-designed locations and friendly staff – it\u0026#39;s a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team\u0026#39;s attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;mission is to add value to every life\u0026lt;/strong\u0026gt;. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Overnight Shelf Stocker\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Report\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;19888 Langley Bypass, Unit 200 Langley, BC V3A 4Y1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Overnight Shelf Stockers ensure the optimal appearance of each Homes Alive Pets store by making sure that each shelf is fully cleaned, stocked, and organized. The ideal Overnight Shelf Stocker is good at time management, attentive to detail, and well organized.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Positive and Hardworking Attitude\u0026lt;/strong\u0026gt;. A willingness to go the extra mile to provide customers with the best possible shopping experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Communication Skills\u0026lt;/strong\u0026gt;. Ability to clearly communicate with customers and other staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilience\u0026lt;/strong\u0026gt;. Ability to remain calm and navigate through high stress situations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviour \u0026amp;amp; Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management \u0026amp;amp; organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent teamwork \u0026amp;amp; collaborative abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent customer service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trustworthy \u0026amp;amp; positive attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of lifting 50lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Make sure that each shelf in your section is fully stocked, clean, organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;When shelf product is low, ensure resupply by gathering new product from the back-of-store warehouse while maintaining product rotation is “first-in-first-out.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously check expiration dates and remove outdated items from the shelves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that product detail communication (e.g., price tags, sales signs) are visible and up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete routine tasks specified in stocking checklists while maintaining procedures for safety, efficiency, effective communication, and accuracy of inventory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A Day in the Life of a Overnight Shelf Stocker\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Each day as an Overnight Shelf Stocker will be dynamic and unique. A typical day will begin with you checking in with the store manager and receiving any specific stocking tasks that need to be done that day. Throughout the day you will be continuously moving between the backroom warehouse and various store shelves as you restock product that is running low. As you go about your day, you will remove any expiring products that you see and make sure that product detail information, such as price tags and sales signs, are current and accurate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time (40 hrs/week); Monday to Friday\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overnight; 10 PM – 6 AM\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$18.50\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dental care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extended health care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision care\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4017010003,"name":"Store Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4028381003,"name":"19888 (Unit #200) Langley Bypass, Langley, BC","location":"19888 (Unit #200) Langley Bypass, Langley, BC","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/homesalivepetsinternal/jobs/7742272003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5769284003,"location":{"name":"87 Broadview Dr, Sherwood Park, AB"},"metadata":[{"id":8060160003,"name":"Salary Expectations","value":{"unit":"USD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":7742272003,"updated_at":"2026-06-04T17:02:44-04:00","requisition_id":"87-S-FT","title":"Shelf Stocker (Full Time)","company_name":"Homes Alive Pets Internal Job Board","first_published":"2026-05-20T18:22:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Homes Alive Pets?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t your average pet store. You\u0026#39;ll feel it when you walk through our door. It\u0026#39;s more than beautifully-designed locations and friendly staff – it\u0026#39;s a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team\u0026#39;s attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;mission is to add value to every life\u0026lt;/strong\u0026gt;. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Shelf Stocker\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Report\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;87 Broadview Dr, Sherwood Park, AB T8H 1S5\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Shelf Stockers ensure the optimal appearance of each Homes Alive Pets store by making sure that each shelf is fully cleaned, stocked, and organized. The ideal Shelf Stocker is good at time management, attentive to detail, and well organized.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Positive and Hardworking Attitude\u0026lt;/strong\u0026gt;. A willingness to go the extra mile to provide customers with the best possible shopping experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Communication Skills\u0026lt;/strong\u0026gt;. Ability to clearly communicate with customers and other staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilience\u0026lt;/strong\u0026gt;. Ability to remain calm and navigate through high stress situations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviour \u0026amp;amp; Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management \u0026amp;amp; organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent teamwork \u0026amp;amp; collaborative abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent customer service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trustworthy \u0026amp;amp; positive attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of lifting 50lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Make sure that each shelf in your section is fully stocked, clean, organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;When shelf product is low, ensure resupply by gathering new product from the back-of-store warehouse while maintaining product rotation is “first-in-first-out.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously check expiration dates and remove outdated items from the shelves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that product detail communication (e.g., price tags, sales signs) are visible and up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete routine tasks specified in stocking checklists while maintaining procedures for safety, efficiency, effective communication, and accuracy of inventory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A Day in the Life of a Shelf Stocker\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Each day as a Shelf Stocker will be dynamic and unique. A typical day will begin with you checking in with the store manager and receiving any specific stocking tasks that need to be done that day. Throughout the day you will be continuously moving between the backroom warehouse and various store shelves as you restock product that is running low. As you go about your day, you will remove any expiring products that you see and make sure that product detail information, such as price tags and sales signs, are current and accurate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time Shelf Stockers are scheduled to work a minimum of 32 hrs./week and up to 40 hrs./week. Shifts may be morning, afternoon, or evening, Monday to Sunday.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shifts are determined at the discretion of the Store Manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;16.00/hr.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dental care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extended health care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Staff discount\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4017010003,"name":"Store Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4123915003,"name":"87 Broadview Dr, Sherwood Park, AB","location":"87 Broadview Dr, Sherwood Park, AB","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/homesalivepetsinternal/jobs/7764076003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5777384003,"location":{"name":"2810 50 Ave, Unit 120, Red Deer, AB"},"metadata":[{"id":8060160003,"name":"Salary Expectations","value":{"unit":"CAD","max_value":"0.0","min_value":"0.0"},"value_type":"currency_range"}],"id":7764076003,"updated_at":"2026-06-04T17:08:03-04:00","requisition_id":"2810-RD-FT","title":"Store Manager","company_name":"Homes Alive Pets Internal Job Board","first_published":"2026-06-04T17:08:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Homes Alive Pets?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t your average pet store. You\u0026#39;ll feel it when you walk through our door. It\u0026#39;s more than beautifully-designed locations and friendly staff – it\u0026#39;s a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team\u0026#39;s attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;mission is to add value to every life\u0026lt;/strong\u0026gt;. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Report\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Regional Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Store Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;2810 50 Ave, Unit 120, Red Deer, AB T4R 1M4\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;**Training will take place in Calgary for approximately 1 month and will require travel. Accommodations will be provided.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Store Manager is responsible for the operations and performance of their designated Homes Alive Pets store. The Store Manager is responsible for leading the staff at their respective store and ensuring that their store performs efficiently and offers the best shopping experience for our guests.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To achieve success as a Store Manager, you should possess experience and knowledge in customer service, staffing, and managing inventory.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of management experience in retail, grocery, or restaurant\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrated leadership.\u0026lt;/strong\u0026gt; Ability to coach and develop people to succeed and flourish in their roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong business acumen.\u0026lt;/strong\u0026gt; To know how to grow and develop the business by effective prioritization and critical thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilience\u0026lt;/strong\u0026gt;. Ability to remain calm and navigate through high stress situations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviour \u0026amp;amp; Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management \u0026amp;amp; organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent teamwork \u0026amp;amp; collaborative abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent customer service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience management of inventory \u0026amp;amp; merchandising\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trustworthy \u0026amp;amp; positive attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a Class 5 Driver’s License\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Emergency First Aid – CPR-A \u0026amp;amp; AED (Must be acquired by the end of the 3-month probation period, if not already possessed. Homes Alive Pets will reimburse for license certificate renewals for active Store Managers)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Top Priorities\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Managing store staff, including hiring new staff, training, and scheduling, and properly delegating responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring high quality presentation of floor inventory, including making sure that product is organized and fully stocked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain customer service excellence in every aspect of the store, including store appearance, staff-customer interactions, display of merchandise, product placement, story layout, and selling procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;General Responsibilities\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensuring high quality presentation in floor inventory, including making sure that product is organized and fully stocked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recording inventory shrinkage and completing write-off documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing customer returns and submitting credits to head office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing accuracy in sales tags, signage, and promotions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing warehouse management, including ensuring inventory is organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performing annual store inventory reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other reasonable duties as identified by the Regional Manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A Day in the Life of a Store Manager\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Each day as a Store Manager will be dynamic and unique. A typical day will begin with you opening the store and checking in with the staff to make sure that everything is running smoothly. Next, you will likely spend some time reviewing sales numbers and inventory levels, making sure that the store has sufficient inventory and that every shelf is fully stocked. Throughout the day you will also spend time assisting customers, answering questions, and helping address any concerns they may have. You may also need to do some staff scheduling, help train a new staff member, and delegate responsibilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time (40 hrs/week); Tuesday to Saturday.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training will take place in Calgary for approximately 1 month and will require travel. Accommodations will be provided.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$50,000 – $60,000. Salary is commensurate with experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dental care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extended health care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Staff Discount\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#INDSL\u0026lt;/p\u0026gt;","departments":[{"id":4017010003,"name":"Store Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4136403003,"name":"2810 50 Ave, Unit 120, Red Deer, AB","location":"2810 50 Ave, Unit 120, Red Deer, AB","child_ids":[],"parent_id":null}]}],"meta":{"total":6}}