{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5763917004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5033556004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":5763917004,"updated_at":"2026-06-22T15:30:17-04:00","requisition_id":"109","title":"Business Development Representative","company_name":"HiveWatch","first_published":"2026-01-14T20:33:30-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Funding \u0026amp;amp; Growth Momentum\u0026lt;/strong\u0026gt; HiveWatch recently closed a $33M Series B, bringing total funding to over $65 million. The company is entering \u0026quot;Phase 2: Scale\u0026quot; with multiple Fortune 500 customers secured. 95% of Americans have interacted with a product, service, or brand protected by HiveWatch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Founder with Deep Industry Expertise\u0026lt;/strong\u0026gt; Ryan Schonfeld, Founder \u0026amp;amp; CEO, began his career as a police officer and investigator before leading Global Security and Safety Technology at Fox Group. He founded HiveWatch to disrupt an antiquated physical security industry with AI-powered tools that free security operators from false alarms to focus on real threats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cutting-Edge AI Technology\u0026lt;/strong\u0026gt; Security leaders are under tremendous pressure to modernize their function using AI, and HiveWatch is uniquely positioned to automate 90%+ of alarm responses for organizations, transforming how enterprise security teams work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture of Ownership \u0026amp;amp; Impact\u0026lt;/strong\u0026gt; This is an environment where you can take genuine ownership, build meaningful relationships, and deliver results quickly. If you want to help build and scale a rapidly expanding sales organization with a real path to advance your career, this is the place.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Direct Access\u0026lt;/strong\u0026gt; Partner directly with the VP of Sales, you\u0026#39;ll work within a lean org structure with direct access to the Founder and senior leadership team to help shape the company\u0026#39;s growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relationships That Matter \u0026lt;/strong\u0026gt;Our Customers aren’t just clients - they’re long-term partners. We value \u0026lt;em\u0026gt;birthday cards over business cards\u0026lt;/em\u0026gt; and pride ourselves on building genuine relationships that drive trust and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Business Development Representative (BDR), you will be responsible for generating and qualifying pipeline for HiveWatch’s enterprise sales team. You will engage with physical security leaders at large organizations, introduce them to HiveWatch’s AI-powered platform, and create high-quality opportunities for the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone early in their sales career who wants exposure to enterprise SaaS, complex sales motions, and clear advancement opportunities into an Account Executive role over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into target enterprise accounts with 1,000+ employees using outbound email, phone, LinkedIn and other creative outreach strategies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and engage key stakeholders including GSOC directors, physical security leaders, and risk management executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualify inbound and outbound leads to assess fit, urgency, and buying potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Book qualified meetings and hand off opportunities to Enterprise Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate CRM data and consistently track outreach, activity, and pipeline metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with AEs to align on account strategy and messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously refine messaging based on market feedback and enablement guidance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience in a sales, BDR, or customer-facing role (SaaS preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort speaking with senior leaders and navigating professional conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong time management and follow-through\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in enterprise SaaS, AI, or security technology\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Intangibles:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coachable \u0026amp;amp; Curious: \u0026lt;/strong\u0026gt;You actively seek feedback, ask thoughtful questions, and apply what you learn quickly. You care about getting better every week, not just hitting activity numbers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gritty \u0026amp;amp; Persistent: \u0026lt;/strong\u0026gt;You \u0026lt;strong\u0026gt;get gritty\u0026lt;/strong\u0026gt; when things don’t go your way. You don’t get discouraged by rejection and understand that consistent effort compounds over time in enterprise sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay in the Car Mentality:\u0026lt;/strong\u0026gt; You \u0026lt;strong\u0026gt;stay in the car\u0026lt;/strong\u0026gt; when conversations get uncomfortable or prospects push back. Instead of bailing, you adapt your message, try again, and work the problem until you find a path forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership Mindset: \u0026lt;/strong\u0026gt;You take responsibility for your pipeline, your accounts, and your development. You don’t wait to be told what to do – you experiment, iterate, and \u0026lt;strong\u0026gt;act like you own it\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional info:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_1761604414.246399\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1761604414.246399\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; $70,500 to $75,000 base (anticipated total earnings $93,000 to $97,500)*\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future (match launches in 2026)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our EEO Statement:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026779004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/6016267004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5163410004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":6016267004,"updated_at":"2026-06-11T14:57:02-04:00","requisition_id":"139","title":"Customer Success Director","company_name":"HiveWatch","first_published":"2026-06-10T17:54:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is building a world-class post-sale function, and this role is at the center of it. As Customer Success Director, you\u0026#39;ll own the full post-sale experience across our entire customer base — spanning account management, implementation, customer success, and customer support. You\u0026#39;ll report directly to the VP of Sales and lead a team of 4–6 direct reports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a steady-state management role. You\u0026#39;ll be expected to diagnose before you build — getting close to customers, identifying gaps, and creating the structure, processes, and playbooks that don\u0026#39;t yet exist. You\u0026#39;ll work hands-on with customers and cross-functionally with product, engineering, and sales to make sure HiveWatch delivers on its promise, every time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our customer base spans large enterprise deployments and smaller implementations. You\u0026#39;ll need to flex between both environments with confidence. If you\u0026#39;re energized by building, wired for improvement, and excited to get your hands dirty — this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team \u0026amp;amp; Function Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a team of 4–6 direct reports across customer success, account management, implementation, and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear ownership, accountability, and growth paths across each function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a team culture rooted in customer obsession, continuous improvement, and executional discipline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Post-Sale Process \u0026amp;amp; Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Diagnose the current state of post-sale operations and build a clear improvement roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and implement scalable processes for onboarding, implementation, account health, renewal, and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and mature our account health framework — including metrics, tooling, and early warning signals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build playbooks that work across enterprise and mid-market environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Health \u0026amp;amp; Retention\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the health, retention, and growth of HiveWatch\u0026#39;s entire customer base\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with top customers to understand their environment, uncover risk, and drive long-term value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with account teams to develop strategies for renewal and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expect regular travel to engage on-site with strategic accounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product \u0026amp;amp; Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the voice of the customer internally — synthesizing feedback, pattern-matching feature requests, and prioritizing product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with product and engineering to ensure customer needs are clearly articulated and actioned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales on handoffs, escalations, and expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a data-driven POV to leadership on what\u0026#39;s working, what isn\u0026#39;t, and what needs to change\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;REQUIRED QUALIFICATIONS\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in customer success, account management, or post-sale functions in a B2B SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading and developing teams — direct people management is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building or significantly improving\u0026amp;nbsp; ,kkpost-sale processes in a scaling organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working across both enterprise and mid-market customer environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional communicator — can work effectively with product, engineering, sales, and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience evaluating and implementing enterprise CSM tooling (e.g., Gainsight, Totango, ChurnZero, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical and data-driven — can define KPIs, build dashboards, and use data to drive decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Based in or willing to work from our El Segundo, CA office; flexible schedule with expected customer travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;PREFERRED QUALIFICATIONS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in physical security, critical infrastructure, enterprise SaaS, or adjacent industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with complex, multi-stakeholder enterprise deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in implementation or professional services in addition to CS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience translating customer feedback into product requirements or roadmap influence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;CHARACTERISTICS MOST IMPORTANT TO US\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Builder Mentality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re not here to manage what exists — you\u0026#39;re here to improve it. You create structure where there isn\u0026#39;t any, test what works, and iterate fast. If you need a fully built playbook handed to you, this isn\u0026#39;t the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Diagnose Before You Build\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You know the danger of jumping straight to solutions. You get close to the customer, close to the team, and close to the data before drawing conclusions. Your instincts are sharp, but you pressure-test them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You carry the customer\u0026#39;s perspective into every internal conversation. You don\u0026#39;t just relay feedback — you synthesize it, advocate for it, and drive action on it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Relentless \u0026amp;amp; Resourceful\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You find a way. Whether it\u0026#39;s a stuck implementation, a churning account, or a process that isn\u0026#39;t working, you don\u0026#39;t wait for someone else to fix it. You roll up your sleeves and get it done.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Change Agent\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Physical security has been done the same way for decades. You\u0026#39;re energized by the opportunity to modernize how our customers think about their programs — and how HiveWatch supports them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Base salary range: $155,000 - $175,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Eligible for bonus\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we\u0026#39;re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage: medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future (match launches in 2026)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;OUR EEO STATEMENT\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4057991004,"name":"Customer Success","child_ids":[],"parent_id":4026780004}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5997576004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5155638004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":5997576004,"updated_at":"2026-05-29T19:47:35-04:00","requisition_id":"133","title":"Director of Engineering","company_name":"HiveWatch","first_published":"2026-05-28T16:49:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;As a Director of Engineering, you will be managing a high-performing engineering org consisting of 3-4 squads of engineers covering our product value streams from our HQ in El Segundo, CA. We have team members stretching from El Segundo to LATAM to central Europe. This role will report directly to our VP, Engineering. You will mentor, lead, and grow our team of software and infra engineers while operating effectively in a Series B environment—comfortable with ambiguity, lean process, and rolling up your sleeves into code, design reviews, or incident response when the situation calls for it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Engineering you will also:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive hiring strategy and close top engineering talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivate and communicate across multiple levels of their department\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have successful peer partnerships with other department leaders in Engineering, and cross-functionally (product, sales, marketing, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product leadership to translate roadmap into executable engineering plans, including running prioritization and trade-off conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development, measurement, and management of key metrics for team performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert hiring manager skills and experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A well developed people management philosophy for managers and engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing managers and engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise customers (Fortune 500 or regulated industries) with high-touch deployments and uptime expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading distributed teams across multiple time zones (e.g., US plus Europe or LATAM)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has directly owned performance management cycles, including coaching, leveling, and exiting underperformers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred: experience scaling an engineering org through Series B to C growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agile/kanban project management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commitment to understand, communicate and improve the quality of multiple teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Humble, servant leader\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;MINIMUM QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of software engineering experience, 5+ years of leadership experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years production operations experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging skills across distributed systems and microservices architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary range for this position: $203,000 to $255,000 per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our EEO Statement:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026773004,"name":"Engineering","child_ids":[4026781004,4026783004,4026784004,4026785004],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5690617004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4997867004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":5690617004,"updated_at":"2026-04-15T13:47:47-04:00","requisition_id":"99","title":"Enterprise Account Executive","company_name":"HiveWatch","first_published":"2025-10-27T17:52:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Funding \u0026amp;amp; Growth Momentum\u0026lt;/strong\u0026gt; HiveWatch recently closed a $33M Series B, bringing total funding to over $65 million. The company is entering \u0026quot;Phase 2: Scale\u0026quot; with multiple Fortune 500 customers secured. 95% of Americans have interacted with a product, service, or brand protected by HiveWatch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Founder with Deep Industry Expertise\u0026lt;/strong\u0026gt; Ryan Schonfeld, Founder \u0026amp;amp; CEO, began his career as a police officer and investigator before leading Global Security and Safety Technology at Fox Group. He founded HiveWatch to disrupt an antiquated physical security industry with AI-powered tools that free security operators from false alarms to focus on real threats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cutting-Edge AI Technology\u0026lt;/strong\u0026gt; Security leaders are under tremendous pressure to modernize their function using AI, and HiveWatch is uniquely positioned to automate 90%+ of alarm responses for organizations, transforming how enterprise security teams work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture of Ownership \u0026amp;amp; Impact\u0026lt;/strong\u0026gt; This is an environment where you can take genuine ownership, build meaningful relationships, and deliver results quickly. If you want to help build and scale a rapidly expanding sales organization with a real path to advance your career, this is the place.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Direct Access\u0026lt;/strong\u0026gt; Partner directly with the VP of Sales, you\u0026#39;ll work within a lean org structure with direct access to the Founder and senior leadership team to help shape the company\u0026#39;s growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relationships That Matter \u0026lt;/strong\u0026gt;Our Customers aren’t just clients - they’re long-term partners. We value \u0026lt;em\u0026gt;birthday cards over business cards\u0026lt;/em\u0026gt; and pride ourselves on building genuine relationships that drive trust and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be responsible for bringing in net-new enterprise logos, selling HiveWatch\u0026#39;s AI-powered Enterprise SaaS Solution into the physical security team at companies with 1,000+ employees. Your buyers are GSOC directors, physical security leaders, risk management executives, and operations leaders; any decision-makers who are responsible for protecting people, assets, and brands at scale.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deal Profile:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Average Deal Size: $250,000, 7 figure contracts not uncommon\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Average Sales Cycle: 6 months (often times complex, multi-stakeholder enterprise sales)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Quota: $1.2M - $1.5M\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deal Structure: May involve a paid pilot, you can expect technical evaluations, and executive sign-off across security, IT, and procurement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Current Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be joining a team of 8 Enterprise Account Executives, with plans to expand the team rapidly over the next year with a shared SDR resource.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of enterprise software sales experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years experience in direct software sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record navigating complex, multi-stakeholder deals at companies with 1,000+ employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling SaaS products, cybersecurity, or other complex B2B services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable running full end to end sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Intangibles:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thrive in Ambiguity\u0026lt;/strong\u0026gt; You\u0026#39;re a self-starter who can build the plane while flying it. You navigate uncertainty with confidence, create structure where none exists, and still drive measurable results. You see the forest through the trees and turn complex challenges into clear paths forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Change Agent Mentality\u0026lt;/strong\u0026gt; You\u0026#39;re not afraid to challenge the status quo. Physical security has been done the same way for decades, and you\u0026#39;re energized by the opportunity to convince skeptical enterprise buyers that there\u0026#39;s a better way. You can articulate how AI-powered technology will make their lives dramatically easier, even when they\u0026#39;re comfortable with legacy systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relentless \u0026amp;amp; Resourceful\u0026lt;/strong\u0026gt; No task is too big or too small when it comes to closing deals and delighting customers. You\u0026#39;ll go the extra mile, whether that\u0026#39;s jumping on a last-minute demo, partnering with engineering to solve a technical objection, or building custom materials to win a complex enterprise deal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional info:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_1761604414.246399\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1761604414.246399\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; $120,000–$160,000 base (anticipated total earnings $240,000–$320,000)*\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;em\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_1761604427.068829\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1761604427.068829\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future (match launches in 2026)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our EEO Statement:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026779004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5998686004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5156168004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":5998686004,"updated_at":"2026-05-21T13:18:06-04:00","requisition_id":"134","title":"Growth Account Executive","company_name":"HiveWatch","first_published":"2026-05-20T23:24:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is building out a new sales motion and this role is at the center of it. As a Growth Account Executive, you’ll join an established sales organization of 20+ and help us expand into a high-velocity, trigger-based segment alongside our Enterprise AE team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a full-cycle, net-new role. You’ll own your territory from first signal to closed deal: identifying and prioritizing accounts based on intent, running outbound prospecting, leading discovery and demos, and driving contracts to close. You won’t be handed a warm pipeline — you’ll build it, and you’ll be expected to do it with creativity, discipline, and the modern tools available to you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The opportunity is real. HiveWatch is scaling fast, the product is proven, and the demand signal is there — it just needs someone with the hunger and resourcefulness to go find it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deal Profile:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Average Contract Value: ~$200K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Average Sales Cycle: ~3 months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deal Structure: Full-cycle — prospecting through close; may include technical evaluations, paid pilots, and multi-stakeholder sign-off across security, IT, and procurement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-cycle — prospecting through close; may include technical evaluations, paid pilots, and multi-stakeholder sign-off across security, IT, and procurement\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Territory \u0026amp;amp; Account Prioritization\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; Own a defined territory and account set; build and maintain a prioritized target list based on intent signals and ICP fit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; Research accounts proactively: identify companies hiring physical security leaders, recently funded startups, fast-scaling tech companies, hyperscalers, data centers, defense tech, AI companies, and others where physical security is a growing priority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp; Develop a point of view on your territory — know who’s ready to buy and why, before they raise their hand\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Outbound Prospecting\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run high-quality, personalized outbound across email, phone, LinkedIn, and other channels — volume with precision, not spray and pray\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage modern sales tools and AI to scale prospecting efforts without sacrificing relevance or personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with BDR resources to build pipeline efficiently and coordinate outreach across accounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Full-Cycle Sales Execution\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery calls to uncover pain, map stakeholders, and qualify opportunities with rigor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver compelling product demonstrations tailored to the buyer’s environment and priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate multi-stakeholder deals across security, IT, and procurement with confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage pilots and technical evaluations in partnership with the Solutions Engineer; keep deals moving and expectations aligned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive deals to close with urgency, creativity, and consistent follow-through\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Sales Motion Building\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to building a repeatable, scalable growth sales motion — bring a founder mentality to your segment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Share learnings, messaging, and tactics that make the broader team sharper\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with high accountability: accurate forecasting, clean CRM hygiene, and clear pipeline visibility\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;REQUIRED QUALIFICATIONS\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of full-cycle software sales experience across at least 2+ direct selling roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS sales experience is required; services or non-software backgrounds are not a fit for this role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of sourcing and closing net-new business through outbound prospecting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable running end-to-end sales cycles independently — from cold outreach to signed contract\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent with modern sales tools and AI; uses technology to research, prioritize, and scale outreach without losing quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator — can tailor a message to a GSOC director and a CFO in the same week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, data-driven, and disciplined about CRM hygiene and pipeline management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Based in or willing to work from our El Segundo, CA office\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;PREFERRED QUALIFICATIONS\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into security, IT, or operations personas at mid-market or enterprise companies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with physical security, GSOC operations, or adjacent industries (defense tech, critical infrastructure, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with trigger-based or intent-driven prospecting motions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable navigating deals that involve technical evaluations or proof-of-concept stages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;CHARACTERISTICS MOST IMPORTANT TO US:\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Hunger Over Pedigree\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role rewards people who outwork and outthink the competition. We care far more about drive, creativity, and coachability than the logos on your resume.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Builder Mentality\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You’re joining an established team but building something new within it. You’ll need to create structure where it doesn’t exist, test what works, and iterate fast. If you need a fully built playbook handed to you, this isn’t the role.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Change Agent\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Physical security has been done the same way for decades. You’re energized by the opportunity to convince buyers there’s a better way — even when they’re comfortable with legacy systems. You can articulate how AI will make their lives dramatically easier, and you don’t get rattled by skepticism.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Relentless \u0026amp;amp; Resourceful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;No task is too big or too small when it comes to closing deals. You’ll jump on a last-minute demo, build a custom one-pager to break through a stuck deal, and still find time to fill your pipeline for next quarter.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Base salary range: $90,000 - $110,000K USD per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible for commission\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The final offer will be at the company’s sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage: medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future (match launches in 2026)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;OUR EEO STATEMENT\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026779004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/6097402004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5176654004,"location":{"name":"El Segundo, CA (Onsite)"},"metadata":null,"id":6097402004,"updated_at":"2026-06-18T19:08:16-04:00","requisition_id":"140","title":"GSOC Operator - Day Shift","company_name":"HiveWatch","first_published":"2026-06-18T19:05:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;strong data-start=\u0026quot;251\u0026quot; data-end=\u0026quot;270\u0026quot;\u0026gt;NOTE: This posting is for the day shift\u0026amp;nbsp;\u0026lt;/strong\u0026gt;(5:00AM - 1:30PM). Please see our other postings for other shift availabilities.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;An Operator located in the Global Security Operations Center (GSOC) is responsible for proactively supporting multiple clients in diverse locations through the use of best-in-class technology for emergency and non-emergency security operators, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week. In an emergency situations, the HiveWatch GSOC directs and coordinates assistance and support for its clients by providing technical and advisory assistance for the performance of essential operational services; the escalation of\u0026amp;nbsp; of identified security events, and is the central communication intake point for management, control, and reduction of immediate threats to health and safety.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As a GSOC Operator you will be expected to:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent and display the HiveWatch core principles of customer service and professionalism\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize multiple software platforms and technologies to answer routine and emergency calls, monitor access control alerts and video feeds, open source threat intelligence, and information from mass-communication tools. Dispatch/notify security officers, maintenance, and liaise with emergency 911 centers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to prioritize and make decisions under stress\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain various records of communications and events in a concise manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from all incidents and crisis events that may impact our customers, including their\u0026amp;nbsp; personnel, property, business operations or brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and disseminate information, using established communication vehicles, to key partners using best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in position-related projects and utilize experience and judgment to contribute to the on-going evaluation and improvement of operations and systems.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain composure during critical incidents and emergencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all HiveWatch rules and guidelines, to include safety rules and guidelines, and maintain strict confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communications skills across various platforms (email, slack, phone, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to generate concise reports from verbal or written sources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 years experience working with or in a communications or operations center, or other related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to learn unfamiliar technical systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer service/interpersonal skills, especially during times of crisis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of communication (i.e., email, cell phone)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of transportation (public or private).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to sign a confidentiality agreement, and maintain confidentiality at all times\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to pass a background check and drug screen upon the extension of a conditional employment offer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical and Environmental Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The position requires sitting or standing in place for extended periods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;No personal belongings including electronics will be allowed to be with the employee while on shift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure storage will be provided onsite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant computer and screen viewing will be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hourly pay range for this position: $23/hr to $28/hr\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR EEO STATEMENT:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026776004,"name":"Operations","child_ids":[4026786004,4057973004,4057992004],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/6097423004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5176670004,"location":{"name":"El Segundo, CA (Onsite)"},"metadata":null,"id":6097423004,"updated_at":"2026-06-18T19:19:24-04:00","requisition_id":"142","title":"GSOC Operator - Overnight Shift","company_name":"HiveWatch","first_published":"2026-06-18T19:19:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;strong data-start=\u0026quot;251\u0026quot; data-end=\u0026quot;270\u0026quot;\u0026gt;NOTE: This posting is for the overnight shift \u0026lt;/strong\u0026gt;(9:00PM - 5:30AM). Please see our other postings for other shift availabilities.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;An Operator located in the Global Security Operations Center (GSOC) is responsible for proactively supporting multiple clients in diverse locations through the use of best-in-class technology for emergency and non-emergency security operators, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week. In an emergency situations, the HiveWatch GSOC directs and coordinates assistance and support for its clients by providing technical and advisory assistance for the performance of essential operational services; the escalation of\u0026amp;nbsp; of identified security events, and is the central communication intake point for management, control, and reduction of immediate threats to health and safety.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As a GSOC Operator you will be expected to:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent and display the HiveWatch core principles of customer service and professionalism\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize multiple software platforms and technologies to answer routine and emergency calls, monitor access control alerts and video feeds, open source threat intelligence, and information from mass-communication tools. Dispatch/notify security officers, maintenance, and liaise with emergency 911 centers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to prioritize and make decisions under stress\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain various records of communications and events in a concise manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from all incidents and crisis events that may impact our customers, including their\u0026amp;nbsp; personnel, property, business operations or brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and disseminate information, using established communication vehicles, to key partners using best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in position-related projects and utilize experience and judgment to contribute to the on-going evaluation and improvement of operations and systems.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain composure during critical incidents and emergencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all HiveWatch rules and guidelines, to include safety rules and guidelines, and maintain strict confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communications skills across various platforms (email, slack, phone, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to generate concise reports from verbal or written sources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 years experience working with or in a communications or operations center, or other related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to learn unfamiliar technical systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer service/interpersonal skills, especially during times of crisis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of communication (i.e., email, cell phone)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of transportation (public or private).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to sign a confidentiality agreement, and maintain confidentiality at all times\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to pass a background check and drug screen upon the extension of a conditional employment offer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical and Environmental Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The position requires sitting or standing in place for extended periods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;No personal belongings including electronics will be allowed to be with the employee while on shift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure storage will be provided onsite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant computer and screen viewing will be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hourly pay range for this position: $23/hr to $28/hr\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR EEO STATEMENT:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026776004,"name":"Operations","child_ids":[4026786004,4057973004,4057992004],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5989945004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5151424004,"location":{"name":"El Segundo, CA (Onsite)"},"metadata":null,"id":5989945004,"updated_at":"2026-05-06T15:55:53-04:00","requisition_id":"128","title":"GSOC Operator/Supervisor (Day, Swing, Overnight shifts available)","company_name":"HiveWatch","first_published":"2026-05-06T15:55:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking Operators and Supervisors (\u0026lt;strong\u0026gt;depending on experience\u0026lt;/strong\u0026gt;) for our Global Security Operations Center (GSOC).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operators are responsible for proactively supporting multiple clients in diverse locations through the use of best-in-class technology for emergency and non-emergency security operators, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week. In an emergency situations, the HiveWatch GSOC directs and coordinates assistance and support for its clients by providing technical and advisory assistance for the performance of essential operational services; the escalation of\u0026amp;nbsp; of identified security events, and is the central communication intake point for management, control, and reduction of immediate threats to health and safety.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Supervisors are responsible for overseeing the day-to-day operations of the GSOC, ensuring team efficiency and proper processes to provide proactive security monitoring, emergency response coordination, and critical event management. The GSOC Supervisor plays a pivotal role in maintaining operational efficiency, enhancing security protocols, and creating a culture of professionalism and exceptional customer service. This role requires leadership, decision-making under pressure, and collaboration with clients, security personnel, and emergency responders to protect people, assets, and operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Available Shifts:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Day: 5 AM to 1:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Swing: 1 PM to 9:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Overnight: 9 PM to 5:30 AM\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Operator Responsibilities:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent and display the HiveWatch core principles of customer service and professionalism\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize multiple software platforms and technologies to answer routine and emergency calls, monitor access control alerts and video feeds, open source threat intelligence, and information from mass-communication tools. Dispatch/notify security officers, maintenance, and liaise with emergency 911 centers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to maintain composure during critical incidents, and be prioritize and make decisions under stress\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain various records of communications and events in a concise manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from all incidents and crisis events that may impact our customers, including their\u0026amp;nbsp; personnel, property, business operations or brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and disseminate information, using established communication vehicles, to key partners using best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in position-related projects and utilize experience and judgment to contribute to the on-going evaluation and improvement of operations and systems.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all HiveWatch rules and guidelines, to include safety rules and guidelines, and maintain strict confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communications skills across various platforms (email, slack, phone, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to generate concise reports from verbal or written sources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Supervisor Responsibilities:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of escalation for critical incidents, ensuring appropriate response actions are taken and documented accurately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular training, briefings, and performance evaluations for GSOC personnel to enhance operational capabilities and professional development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and coordinate response efforts during security incidents, emergencies, and crisis situations, providing clear guidance and decision-making support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by example - display the HiveWatch core principles of customer service and professionalism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and support GSOC Operators in executing their duties, ensuring adherence to best practices and standard operating procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee security monitoring operations, which may include use of video surveillance, access control systems, open-source intelligence gathering, and mass communication tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate effective communication between the GSOC, security teams, law enforcement, emergency responders, and key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate and comprehensive records of incidents, communications, and security events in compliance with company policies and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify operational gaps and recommend process improvements, leveraging technology and data analytics to enhance GSOC efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with HiveWatch policies, including confidentiality and data protection guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience working with or in a communications or operations center, or other related role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to learn unfamiliar technical systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make critical decisions under pressure and manage high-stress situations effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer service/interpersonal skills, especially during times of crisis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of communication (i.e., email, cell phone)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of transportation (public or private).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to sign a confidentiality agreement, and maintain confidentiality at all times\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to pass a background check and drug screen upon the extension of a conditional employment offer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Additional Qualifications for Supervisors:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of leadership or supervisory experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with the ability to provide clear guidance and direction to a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of security technology platforms, including video surveillance, access control, incident management, and communication tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle confidential information with discretion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Preferred Qualifications for Operators and Supervisors:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with emergency responders, corporate security teams, and crisis management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in a second language (Spanish, Mandarin, Korean, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical and Environmental Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The position requires sitting or standing in place for extended periods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;No personal belongings including electronics will be allowed to be with the employee while on shift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure storage will be provided onsite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant computer and screen viewing will be required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully on-site 100%\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operators are paid hourly between $23.00/hour - $29.00/hour; Supervisors are paid salaried between $70,500- $75,000. \u0026lt;strong\u0026gt;Leveling and compensation are determined based on level of experience.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accrued paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR EEO STATEMENT:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026776004,"name":"Operations","child_ids":[4026786004,4057973004,4057992004],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/6097414004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5176664004,"location":{"name":"El Segundo, CA (Onsite)"},"metadata":null,"id":6097414004,"updated_at":"2026-06-18T19:16:28-04:00","requisition_id":"141","title":"GSOC Operator - Swing Shift","company_name":"HiveWatch","first_published":"2026-06-18T19:16:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;strong data-start=\u0026quot;251\u0026quot; data-end=\u0026quot;270\u0026quot;\u0026gt;NOTE: This posting is for the swing shift \u0026lt;/strong\u0026gt;(1:00PM - 9:30PM). Please see our other postings for other shift availabilities.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;An Operator located in the Global Security Operations Center (GSOC) is responsible for proactively supporting multiple clients in diverse locations through the use of best-in-class technology for emergency and non-emergency security operators, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week. In an emergency situations, the HiveWatch GSOC directs and coordinates assistance and support for its clients by providing technical and advisory assistance for the performance of essential operational services; the escalation of\u0026amp;nbsp; of identified security events, and is the central communication intake point for management, control, and reduction of immediate threats to health and safety.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As a GSOC Operator you will be expected to:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent and display the HiveWatch core principles of customer service and professionalism\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize multiple software platforms and technologies to answer routine and emergency calls, monitor access control alerts and video feeds, open source threat intelligence, and information from mass-communication tools. Dispatch/notify security officers, maintenance, and liaise with emergency 911 centers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to prioritize and make decisions under stress\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain various records of communications and events in a concise manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from all incidents and crisis events that may impact our customers, including their\u0026amp;nbsp; personnel, property, business operations or brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and disseminate information, using established communication vehicles, to key partners using best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active role in position-related projects and utilize experience and judgment to contribute to the on-going evaluation and improvement of operations and systems.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain composure during critical incidents and emergencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all HiveWatch rules and guidelines, to include safety rules and guidelines, and maintain strict confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communications skills across various platforms (email, slack, phone, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to generate concise reports from verbal or written sources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 years experience working with or in a communications or operations center, or other related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to learn unfamiliar technical systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer service/interpersonal skills, especially during times of crisis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of communication (i.e., email, cell phone)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a reliable means of transportation (public or private).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to sign a confidentiality agreement, and maintain confidentiality at all times\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to pass a background check and drug screen upon the extension of a conditional employment offer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical and Environmental Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The position requires sitting or standing in place for extended periods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;No personal belongings including electronics will be allowed to be with the employee while on shift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure storage will be provided onsite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant computer and screen viewing will be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hourly pay range for this position: $23/hr to $28/hr\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR EEO STATEMENT:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026776004,"name":"Operations","child_ids":[4026786004,4057973004,4057992004],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5981430004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146552004,"location":{"name":"Dallas, TX"},"metadata":null,"id":5981430004,"updated_at":"2026-04-27T18:17:42-04:00","requisition_id":"127","title":"Physical Security Systems Engineer (Forward Deployed)","company_name":"HiveWatch","first_published":"2026-04-24T12:17:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT\u0026amp;amp;T\u0026#39;s headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT\u0026amp;amp;T\u0026#39;s Global Physical Security infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work with various AT\u0026amp;amp;T stakeholders to help deploy, manage, and optimize physical security systems at enterprise scale.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary HiveWatch technical resource on-site, collaborating daily with AT\u0026amp;amp;T\u0026#39;s Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide consultative oversight regarding the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help troubleshoot complex technical issues spanning multiple security systems to facilitate interoperability and connectivity to the Global Security Operations Center (GSOC).\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical expertise and training to AT\u0026amp;amp;T’s end users and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Assist with documentation of system configurations and integration workflows.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for system improvements and enhanced operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on experience deploying and managing physical security systems in enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep technical knowledge of modern physical security technologies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud and hybrid video management systems and associated camera infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visitor management systems and integration to access control\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integration platforms and APIs for physical security systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of large-scale system deployments and migrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of system architecture, APIs, and integration methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills and ability to work independently in a customer environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding communication skills with both technical and non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to work on-site full-time at AT\u0026amp;amp;T headquarters in Dallas, TX and travel to job locations as necessary\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with security operations center (SOC/GSOC) workflows and incident management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise IT infrastructure and network security concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in forward deployed or embedded customer roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in law enforcement or corporate security operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Work Environment\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This position is based full-time at AT\u0026amp;amp;T\u0026#39;s headquarters in Dallas, Texas. This is an in-person role requiring daily presence at the customer site. Some travel will be required.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Additional Info:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 weeks of paid time off plus Company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our EEO Statement:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4026785004,"name":"Security","child_ids":[],"parent_id":4026773004}],"offices":[{"id":4096724004,"name":"AT\u0026T HQ - Dallas, TX","location":"Dallas, TX","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5992461004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5152511004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":5992461004,"updated_at":"2026-05-21T19:23:10-04:00","requisition_id":"130","title":"Sales Engineer","company_name":"HiveWatch","first_published":"2026-05-11T19:59:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1 class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Sales Engineer\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;ABOUT US\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise,” we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;Funding \u0026amp;amp; Growth Momentum — HiveWatch recently closed a $33M Series B, bringing total funding to over $65 million. The company is entering “Phase 2: Scale” with multiple Fortune 500 customers secured. 95% of Americans have interacted with a product, service, or brand protected by HiveWatch.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;Founder with Deep Industry Expertise — Ryan Schonfeld, Founder \u0026amp;amp; CEO, began his career as a police officer and investigator before leading Global Security and Safety Technology at Fox Group. He founded HiveWatch to disrupt an antiquated physical security industry with AI-powered tools that free security operators from false alarms to focus on real threats.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;Cutting-Edge AI Technology — Security leaders are under tremendous pressure to modernize their function using AI, and HiveWatch is uniquely positioned to automate 90% of alarm responses for organizations, transforming how enterprise security teams work.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;Culture of Ownership \u0026amp;amp; Impact — This is an environment where you can take genuine ownership, build meaningful relationships, and deliver results quickly. If you want to help build and scale a rapidly expanding organization with a real path to advance your career, this is the place.\u0026lt;/p\u0026gt;\n\u0026lt;h2 class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;HiveWatch is hiring a Sales Engineer to serve as the technical backbone of our enterprise sales process. This is not an order-taker role — it’s a strategic, high-ownership position for someone who can operate as a trusted thought partner to the Head of Sales, drive complex deals forward through technical credibility, and build the repeatable processes that make our sales motion scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;You’ll partner closely with Account Executives to lead technical discovery, deliver tailored demonstrations, and ensure every enterprise deal is built on an accurate, well-documented technical foundation. You’ll also play a critical role in bridging pre-sale and post-sale: setting implementation up for success by managing customer expectations, aligning internal stakeholders, and ensuring clean, thorough technical handoffs.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;As HiveWatch scales, this role scales with it. We’re looking for someone with the potential to grow into a broader leadership function as the SE team expands.\u0026lt;/p\u0026gt;\n\u0026lt;h2 class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;KEY RESPONSIBILITIES:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p class=\u0026quot;p5\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Solution Design\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Lead structured discovery calls to map prospect environments, integration needs, and technical requirements\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Translate customer requirements into clear solution architectures and deployment plans\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Engage IT, InfoSec, and network stakeholders on topics including SaaS architecture, API integrations, SSO, and firewall/allowlisting requirements\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Author tailored solution proposals, network diagrams, and technical leave-behinds\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p5\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Demo Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Deliver compelling, audience-specific platform demonstrations that advance deals\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Adapt in real time to the room — from CSO to network engineer — with confidence and technical depth\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Configure custom demo scenarios that mirror prospect use cases and operational environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p5\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Deal Partnership \u0026amp;amp; Qualification\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Partner with AEs throughout the sales cycle to advance opportunities through technical milestones\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Apply MEDDPICC to assess deal health, surface risks early, and give AEs honest, data-backed input on opportunity strength\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Act as a thought partner to the Head of Sales on strategic and technically complex deals\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Support RFP/RFI responses, InfoSec reviews, and TPRM questionnaires — and build repeatable processes so these don’t become bottlenecks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p5\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pilot \u0026amp;amp; Pre-to-Post-Sale Bridge\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;When pilots are in scope, ensure success criteria are clearly defined, documented, and agreed upon before kickoff\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Help AEs and customers navigate technical configuration and blockers throughout pilots and early implementation\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Own the technical handoff to Implementation: document the technical landscape, stakeholder map, deployment plan, and any open risks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Ensure customers have engaged their internal IT stakeholders and have a clear picture of what comes next before the deal closes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p5\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Process Building \u0026amp;amp; Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Build and maintain a reusable library of customer-facing technical assets: diagrams, one-pagers, RFP responses, and discovery frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Identify gaps in the SE engagement process and drive improvements — own the outcome, not just the task\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Collaborate cross-functionally with Implementation, Product, and Engineering to surface field feedback and remove blockers\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Develop deep product knowledge across every layer of the HiveWatch platform and use it to help inform what sales needs from product\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;REQUIRED QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;4+ years in a Sales Engineer, Solutions Engineer, Pre-Sales Consultant, or comparable customer-facing technical role at a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Has supported an enterprise sales motion multiple times — understands the full cycle from discovery through close and technical handoff\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Strong consultative discovery skills: asks sharp questions, maps product value to specific pain points, and doesn’t default to generic pitches\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Excellent demo skills with the ability to adapt depth and narrative to a mixed technical and business audience\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Comfortable engaging IT and infrastructure stakeholders on topics including virtualization, networking, APIs, and SaaS architecture (experience standing up VMs on customer networks a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Demonstrated ability to build process, not just execute tasks — creates systems that make the team more effective\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Clear, precise written communication for proposals, RFP responses, and technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Thrives in a fast-moving startup environment where priorities shift and ownership is broad\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Willingness to travel up to 25% for on-site discovery, demos, and customer meetings\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Based in or willing to work from our El Segundo, CA office\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;PREFERRED QUALIFICATIONS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Prior experience in physical security, PSIM, GSOC operations, or with platforms like Genetec, Lenel OnGuard, CCure, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Familiarity with VMS platforms and enterprise camera ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Hands-on experience with enterprise networking: subnets, firewalls, NAT, DNS, allowlisting, RTSP/RTP\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Experience with virtualization platforms (VMware vSphere, Hyper-V) or major cloud providers (AWS, GCP, Azure)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Background selling alongside AI/ML-powered products and articulating model behavior to security-minded buyers\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Bachelor’s degree in Computer Science, Information Systems, or related field — or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Base salary range: $140,000 - 160,000K USD per year depending on experience (anticipated total comp: $170,000 - 200,000K)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Eligible for Sales Engineer bonus plan\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;The final offer will be at the company’s sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;BENEFITS \u0026amp;amp; CULTURE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Comprehensive health coverage: medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;401(k) with a 4% company match to help you invest in your future (match launches in 2026)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li6\u0026quot;\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;OUR EEO STATEMENT\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p4\u0026quot;\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026779004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5997472004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5155625004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":5997472004,"updated_at":"2026-05-18T16:27:21-04:00","requisition_id":"132","title":"Senior IT Systems Engineer","company_name":"HiveWatch","first_published":"2026-05-18T14:55:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior IT Systems Engineer, you own corporate IT end-to-end - from Google Workspace and endpoint management to engineering enablement and cybersecurity partnership. You’ll be the technical authority on internal infrastructure, partnering with Engineering on security initiatives and ensuring our growing team has the tools and access they need to deliver.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer business productivity software (Google Workspace, Microsoft 365) including access, policy configuration, and license management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive IT projects independently from scoping through delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage endpoints via MDM ensuring adherence to device policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather information to chase an issue to resolution, even when unfamiliar. Leveraging and understanding logs, opening tickets with service providers, and keeping affected parties apprised.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage and resolve internal IT requests, balancing reactive work with proactive improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the HQ technology stack including wireless networks, presentation equipment, conference rooms, phones, and printers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own engineering tooling provisioning and licensing (GitHub, SaaS access)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer cloud IAM (AWS, GCP) for non-production access — provisioning, group management, access reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering on security initiatives — SOC 2 evidence collection, IAM access reviews, endpoint security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support VPN and internal tooling that engineering depends on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and deliver documentation regarding best practices and configuration changes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work from our headquarters in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of technical support experience for SMBs, whether internal or as an external consultant (MSP)\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A wide knowledge of troubleshooting principles, best practices, and premier support skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional problem-solving abilities with demonstrated experience recommending the right solution to complex challenges\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with one or more IAM tools with a strong understanding of SSO, provisioning, as well as application and group management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience working alongside security/compliance teams on SOC 2 or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong MacOS background and experience supporting Windows environments (physical and virtual endpoints)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with on-prem virtualization platforms (VMware ESXi, Proxmox, AHV, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in one or more major cloud provider environments (AWS, Azure, GCP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience troubleshooting networks (configuring routing, firewall rules \u0026amp;amp; virtual private networks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills with ability to explain technical concepts to various stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong time management, organizational, written and verbal skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Startup experience and/or early stage SaaS experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with FedRAMP, NIST 800-53, or similar government security frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience supporting a GSOC or SOC environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Low voltage \u0026amp;amp; cabling experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Info:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Base salary range for this position is $130,000 - $160,000 USD per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*The final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4026773004,"name":"Engineering","child_ids":[4026781004,4026783004,4026784004,4026785004],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/5997467004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5155620004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":5997467004,"updated_at":"2026-05-28T13:34:02-04:00","requisition_id":"131","title":"Senior Staff Site Reliability Engineer","company_name":"HiveWatch","first_published":"2026-05-28T12:49:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT US\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise,” we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Funding \u0026amp;amp; Growth Momentum\u0026lt;/strong\u0026gt; HiveWatch recently closed a $33M Series B, bringing total funding to over $65 million. The company is entering \u0026quot;Phase 2: Scale\u0026quot; with multiple Fortune 500 customers secured. 95% of Americans have interacted with a product, service, or brand protected by HiveWatch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Founder with Deep Industry Expertise\u0026lt;/strong\u0026gt; Ryan Schonfeld, Founder \u0026amp;amp; CEO, began his career as a police officer and investigator before leading a Global Security and Safety Technology at Fox Group. He founded HiveWatch to disrupt an antiquated physical security industry with AI-powered tools that free security operators from false alarms to focus on real threats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cutting-Edge AI Technology\u0026lt;/strong\u0026gt; Security leaders are under tremendous pressure to modernize their function using AI, and HiveWatch is uniquely positioned to automate 90% of alarm responses for organizations, transforming how enterprise security teams work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture of Ownership \u0026amp;amp; Impact\u0026lt;/strong\u0026gt;\u0026amp;nbsp; This is an environment where you can take genuine ownership, build meaningful relationships, and deliver results quickly. If you want to help build and scale a rapidly expanding organization with a real path to advance your career, this is the place.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;POSITION OVERVIEW:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is seeking a Senior Staff Site Reliability Engineer to join our Platform Team, where you\u0026#39;ll architect and maintain mission-critical edge infrastructure that connects our SaaS platform to customer systems. You\u0026#39;ll ensure exceptional performance, reliability, and observability across our distributed environment while providing technical leadership to our growing engineering team. This role reports directly to our VP of Engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability of mission-critical systems including production monitoring, alerting, and capacity planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debug and resolve complex production issues across the full stack, from infrastructure to application code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in a regular on-call rotation to provide 24/7 coverage for critical systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform root cause analysis requiring deep code-level investigation and implement preventive measures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build automation and tooling to reduce operational toil and improve system reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain CI/CD pipelines, observability infrastructure, and database performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increase the resiliency, scalability, and maintainability of production environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain on-call procedures and disaster recovery processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical leadership and mentorship to foster engineering excellence and reliability culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;OUR TECH STACK:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Languages: Kotlin, Rust, TypeScript, and Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deployments: GitHub Actions, Terraform, Terragrunt, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure: AWS (Kinesis, Serverless, RDS, EKS), Kubernetes, Docker, Postgres, IoT Edge, Red Hat Enterprise Linux, Rocky Linux\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;MINIMUM QUALIFICATIONS\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of software engineering experience with strong coding skills in production environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of SRE, DevOps, or production operations experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise with cloud platforms (AWS preferred) and containerized applications (Docker, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Infrastructure as Code (Terraform, CloudFormation, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least one object oriented programming language in our tech stack (Java, Kotlin, Python)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with relational databases and SQL performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with monitoring and observability tools (Prometheus, Grafana, DataDog, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging skills across distributed systems and microservices architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;PREFERRED QUALIFICATIONS\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in AWS architecture and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in physical security, IoT, or edge computing environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise with advanced AWS services (Kinesis, Lambda, EKS, RDS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform and Terragrunt specifically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in high-availability, multi-tenant SaaS environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing SRE practices and culture from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of leading incident response and post-mortem processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring and developing junior engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of security best practices and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with edge computing and distributed system architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in a startup or high-growth environment (50-200 employees)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with our tech stack: Kotlin, Rust,TypeScript, Python\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ADDITIONAL INFO\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary range for this position: $183,000 to $235,000 per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible to participate in HiveWatch Equity Incentive Plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Final offer will be at the company\u0026#39;s sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include ClassPass credits and a discount on pet insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our EEO Statement:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026773004,"name":"Engineering","child_ids":[4026781004,4026783004,4026784004,4026785004],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/hivewatch/jobs/6011597004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5161251004,"location":{"name":"El Segundo, CA"},"metadata":null,"id":6011597004,"updated_at":"2026-06-02T14:44:01-04:00","requisition_id":"137","title":"Workplace and People Operations Coordinator","company_name":"HiveWatch","first_published":"2026-06-02T14:44:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Workplace Experience and People Operations Coordinator is the ‘face’ of our El Segundo HQ, and a first point of contact for candidates and new hires. This dynamic role supports multiple areas of the organization, with a primary focus on administering and improving our people operations, recruiting, and workplace programs, exercising independent judgment and discretion on matters that affect the company.. This role will report to the Manager of Talent Acquisition.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll manage our Main Street office, oversee visitor and candidate experiences, and manage key programs like onboarding and recruiting. Every day will bring opportunities to solve problems, connect with people, and make HiveWatch an environment our team loves working from.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for someone who’s highly organized, adaptable, and has an excellent eye for detail. You are the type of person who finds genuine satisfaction in making things work better.\u0026amp;nbsp; This role is for someone who can \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Get Gritty\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;. Someone who rolls up their sleeves, finds resourceful fixes, and takes ownership of the details that make a workplace feel energizing.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;People Operations:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As HiveWatch’s Workplace Experience Captain, you’ll design, administer, and continuously improve an organized, memorable candidate, new hire, and employee experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Talent Acquisition Coordination\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own interview scheduling, including complex onsite itineraries and candidate travel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct recruiter interviews and screenings for HiveWatch’s GSOC organization, serving as an ambassador for HiveWatch’s culture and values through the process. Act as both the culture champion and protector for the GSOC organization.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Manager of Talent Acquisition on manager training initiatives: supporting training facilitation and helping build a best-in-class hiring team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organize kick offs, prep calls, pre-briefs, debriefs, and other meetings to keep hiring on track.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct requisition audits to ensure no candidate communication or scheduling falls through the cracks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently champion the candidate experience alongside the Manager of Talent Acquisition, proactively thinking of touch points to boost employer branding, keep candidates in the loop, and provide updates to the hiring process to candidates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate proactively with candidates and hiring teams to ensure a smooth, high-quality\u0026amp;nbsp; process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Operations and Benefits Administration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage internal timesheet corrections and field related questions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support payroll needs by analyzing and reconciling paystubs, timesheets, and time off (vacation and sick days), exercising independent judgment to identify, investigate, and resolve discrepancies .\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the first point of contact for benefits, working with HiveWatch’s external broker to answer employee questions as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support administration of 401(K) benefits in HiveWatch’s payroll system, BambooHR.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and recommend improvements to HiveWatch\u0026#39;s onboarding, workplace, and people operations policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a first-level resource for benefits and leave questions, analyzing employee circumstances and exercising discretion to make initial eligibility and administration determinations, escalating\u0026amp;nbsp; matters that require higher-level approval.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, select, and recommend office and people operations vendors, negotiating terms and making purchasing recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and set the office, inventory, and events budgets, prioritizing spending and making strategic allocation decisions across competing needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, analyze, and resolve workplace and people operations issues of significance, formulating recommendations and implementing solutions with limited direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;New Hire Onboarding\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the new hire onboarding experience, scheduling sessions, coordinating travel logistics, setting up desks, preparing new hire swag, and facilitating office tours.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard new hires on backend systems and administer benefit elections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold a high bar for every new hire’s first impression, ensuring Day 1 feels intentional and welcoming.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the go-to resource for new hire questions regarding benefits, resources, inventory, etc., helping new hires settle in quickly to ensure they are set up for success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Office Operations \u0026amp;amp; Facilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Own and manage the day-to-day rhythm of our office, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own office vendor relationships and procurement - managing cleaners, contractors, and maintenance crews to ensure the office is spotless and running smoothly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the office and inventory budget, making strategic purchasing decisions to ensure the space is set up for optimal employee and candidate experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the relationship with property management on building issues and improvements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the office food and beverage program: ordering lunches, snakes, beverages, as well as keeping the office kitchen stocked. contractors, and maintenance crews to ensure the office is spotless and running smoothly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the office and inventory budget, making strategic purchasing decisions to ensure the space is set up for an optimal employee and candidate experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take pride in the physical space: overseeing cleaning vendors and coordinating upkeep so that shared areas remain orderly throughout the day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keeping storage areas neat, organized, and functional, proactively identifying and solving problems before they arise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reset and maintain conference rooms and shared spaces, holding a high bar for how the office looks and functions at all times.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the look, feel and energy of our office, bringing creative ideas to make the space feel beautiful, functional, and inspiring, even on a budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with IT to make sure equipment runs smoothly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Safety and Compliance:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support\u0026amp;nbsp; safe, secure, and compliant workplace, taking accountability for both day-to-day conditions and long-term standards, proactively optimizing security standards in partnership with IT.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain safety certifications and run regular checks on emergency equipment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Update safety documentation: keeping evacuation routes, procedures, and policies up to date and audit-ready.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead\u0026amp;nbsp; of best practices in workplace safety and compliance, proactively implementing improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Visitor Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the first face of HiveWatch, you’ll own the visitor experience from arrival to departure:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end visitor management program, continuously optimizing the visitor experience to reflect HiveWatch’s brand and values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the HiveWatch GSOC to manage all visitor arrivals and arrival processes, ensuring seamless coordination and a consistently professional experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Greet guests warmly, offer refreshments, and set a welcoming, polished tone for every visit.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Notify the team of arrivals and keep visitor meetings on schedule.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Events and Culture:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage HiveWatch’s Culture Club, serving as its leader and project manager, shepherding morale and culture-building events large and small from conception to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive event planning end-to-end, managing logistics, timelines, vendors, and communications to deliver memorable experiences for the team. Collaborate with the HiveWatch Culture Club to align on programming and priorities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embody our value of \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Birthday Cards over Business Cards\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;,\u0026amp;nbsp; building real relationships and community among the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of administrative experience in a fast-paced, demanding environment. Recent graduates with relevant internship experience will be considered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of experience with people operations, to include recruiting and benefits administration\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intrinsic sense of urgency and desire to get things done at a high level of quality.\u0026amp;nbsp; Incredibly proactive and able to take initiative and work efficiently with little direction.\u0026amp;nbsp; Does things without being asked, because they simply \u0026lt;em\u0026gt;care \u0026lt;/em\u0026gt;and take pride in their work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, compelling verbal and written communications that balance professionalism with the right tone and are appropriately tailored to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-obsessed. You notice what others might miss and care deeply about doing things right.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, reliable, and able to juggle multiple moving parts without losing track.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unflappable under pressure and optimistic by nature. You keep your composure when things get busy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-savvy and eager to learn new tools. Has exposure to Google Suite and comfortable using AI tools to work smarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to occasionally\u0026amp;nbsp; lift and carry items weighing up to 50 pounds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation is required for this position as it may involve travel between different locations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Additional info:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation: \u0026lt;/strong\u0026gt;This is a full-time, exempt, in-office role. The base salary for this role is $70,500 - $75,000.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Hours: The expected work hours are roughly 8:30AM - 5:00PM, though given this position’s role in visitor management, event planning, and interview coordination, you are expected to oversee a visitor or candidate’s experience from beginning to end. You are also expected to ensure office management duties are fully taken care of for the day.\u0026amp;nbsp;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits \u0026amp;amp; Culture\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health coverage:\u0026amp;nbsp; medical, dental, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cutting-edge work in an emerging field with huge growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation packages designed to reward top talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A modern, newly renovated HQ right on Main Street in El Segundo, CA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with a 4% company match to help you invest in your future\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible paid time off so you can recharge when you need it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A family-friendly, compassionate culture that values balance and belonging\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our EEO Statement:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.\u0026lt;/p\u0026gt;","departments":[{"id":4026777004,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4012946004,"name":"HiveWatch HQ","location":"El Segundo, California, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":14}}