{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7714510","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3388572,"location":{"name":"Denver, CO;San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7714510,"updated_at":"2026-04-03T13:52:28-04:00","requisition_id":"J-017044","title":"AI Manager, Compliance Systems","company_name":"Gusto, Inc.","first_published":"2026-04-02T21:24:21-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone to build AI-powered compliance systems from the ground up. This is not a role where you inherit a mature platform and maintain it. You will be designing architecture, deploying agents, and engineering the workflows that make compliance faster and more reliable across the Corporate Compliance team. You will need to be comfortable operating in a regulated environment, making judgment calls about what should run autonomously versus what requires human review, and owning the outcomes end to end. Success looks like measurable improvement in automation rates, decision quality, audit readiness, and team enablement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Corporate Compliance team is responsible for ensuring Gusto meets its regulatory obligations across payroll, payments, financial services, and state licensing. We build and maintain the compliance management system that underpins this work, including the compliance controls, obligation monitoring, exam readiness processes, and product launch reviews that keep the business running within regulatory expectations. We do this cross-functionally, partnering closely with Product, Engineering, Legal, Operations, and Risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement AI-native compliance workflows using tools like Claude Code, Codex, Gumloop, and similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deploy and configure AI agents across compliance use cases, including product reviews, control testing, regulatory change monitoring, licensing workflows, policy governance, and remediation tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and oversee those agents on an ongoing basis, defining clear boundaries between autonomous execution and human review\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor agent outputs, decisions, and workflow execution; own operational metrics like task efficacy, accuracy, and regulatory coverage. Identify and address errors, hallucinations, data drift, or unexpected behavior through root cause analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the continuous improvement cycle for agent prompts and decision logic. Conduct root cause assessments, and deploy improvements through structured testing, shadow mode validation, and controlled production rollouts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype new agentic frameworks, orchestration layers, and retrieval systems; build evaluation frameworks for accuracy, bias, and explainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead analysis of AI metrics, compliance trends, and risk signals to identify systemic gaps and inform roadmap decisions for tooling and automation. Build dashboards and automated reporting that support audits, exams, and executive visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the connective tissue between Compliance, Engineering, Product, Legal, Security GRC, and Data and translating regulatory expectations into system logic that ships, while mentoring compliance analysts on AI tool usage, workflow design, and prompt development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7 years building compliance management systems, regulatory program infrastructure, or technical solutions in a regulated environment (payments, fintech, payroll, or compliance-heavy SaaS). You have taken evolving requirements and turned them into durable processes, controls, and operating systems that scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience leading AI or automation projects from concept through implementation, including human-in-the-loop workflows\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools (Claude, ChatGPT, Cursor, or similar) for workflow design and debugging; familiar with agent orchestration, prompt engineering, and structured testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills with a proven history working across Product, Engineering, Compliance, and Risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated good judgment in ambiguous, high-stakes situations. You can make a call when the regulatory picture is not perfectly clear and explain your reasoning to stakeholders who are not compliance experts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data-driven reasoning skills. You are comfortable owning both operational metrics and using them to drive decisions, not just reporting on what happened, but identifying what to change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You do not need to be a career compliance professional, but you do need to understand how to operationalize regulatory compliance through scalable compliance management systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $110,640/yr - $136,456/yr in Denver \u0026amp;amp; most major metro locations, and $133,615/yr - $164,792/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73747,"name":"Legal \u0026 Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7665279","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3373727,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7665279,"updated_at":"2026-03-27T17:08:59-04:00","requisition_id":"J-016819","title":"Application Systems Engineering Manager","company_name":"Gusto, Inc.","first_published":"2026-03-27T16:55:44-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Unified Service Platform’s (USP) mission is to create seamless connected, efficient and delightful\u0026amp;nbsp; experiences that empower our customers (internal and external) to make informed decisions and be supported throughout their journey. This team operates as a startup-within-a-startup with a high level of ownership around specific problems to solve for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The PayOps team sits within this platform and is responsible for building and maintaining the systems that power end-of-lifecycle payroll workflows, including custom routing, intelligent automations, auto-indexing of tax documents, and end-of-year processing. We move fast, care deeply about quality, and are actively investing in AI-driven approaches to make our systems smarter and more scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for an experienced Application Systems Engineering Manager to lead the design, development, and deployment of AI solutions that enhance our customer experience. In this role, you\u0026#39;ll empower a team of 6 to architect and deliver solutions that keep Gusto\u0026#39;s payops workflows running reliably and intelligently.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be a key technical voice on the team, helping define how we build, mentor engineers around you, and actively leverage AI and agentic tools to accelerate delivery. Our mission is to deliver consistently exceptional Customer and Advocate experiences, at scale, across every touchpoint. The ideal candidate will have a background in artificial intelligence, and software engineering, with proven expertise in applying these technologies to improve customer interactions and satisfaction. Be a change agent on how Gusto leverages AI to better serve customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Gusto’s USP AI engineering team, including the recruitment, hiring, and empowerment of a world-class team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with AI Scientists and AI Product Managers to create a world where the sales motions run proactively and efficiently with AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead your engineering team to design, develop, and deploy AI-powered applications to enhance customer and advocate experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work cross-functionally with engineering, product, design, and stakeholder teams to lead various initiatives to advance our customer service solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will leverage our data to identify key insights and create operational efficiencies, as well as produce accurate and meaningful analysis to drive business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet with stakeholders from business and engineering to understand OKR requirements and convert them into analytical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate with third-party platforms (e.g., Salesforce, Zendesk, or similar CRM/support systems) where applicable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for driving the development of product and core platform in a fast paced, start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Providing technical leadership in defining the product and platform solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with design leadership and product management leadership to build and drive Gusto’s product vision and strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empowering a team of senior engineers, architects, and potentially managers to create alignment, clarity, high morale, driving quick but informed decision making, and helping them get unblocked\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we’re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of total relevant technical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of engineering management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years in Generative AI demonstrating the ability to leverage AI/agentic tools (e.g., Copilot, Cursor, or similar) to accelerate development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM platforms or third-party integrations (Salesforce, Zendesk, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tax or payroll processing domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working with contractor-heavy or distributed team structures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000-194,000 in Denver and $197,000-235,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7680341","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3378312,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7680341,"updated_at":"2026-03-25T13:16:22-04:00","requisition_id":"J-016973","title":"Associate Principal, Financial Data","company_name":"Gusto, Inc.","first_published":"2026-03-25T13:16:22-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Accounting is the financial engine behind Gusto\u0026#39;s payment platform. We record customer cash movements and liabilities, and increasingly corporate cash activity across new and expanding product lines, on Gusto\u0026#39;s homegrown payroll infrastructure. This work directly underpins our financial statements, audit readiness, and compliance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Associate Principal, Financial Data role is a high-impact position bridging Data, Product Engineering, Accounting, and Finance Operations. This individual will be the steward of financial data integrity, owning the crucial connective layer that ensures all financial data is accurate, complete, and prepared for audits, particularly as the business expands and new products are launched.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a unique combination of expertise: deep knowledge in accounting and business context, proven experience in maintaining data integrity, and a strong passion for applying innovative AI solutions to financial operations. We are looking for a naturally curious and forward-thinking candidate - someone who is already experimenting with AI tools, developing intelligent workflows, and constantly seeking the next opportunity for optimization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the financial data layer that feeds close, reporting, and controls: ensuring accuracy, completeness, and auditability from source to output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own financial and regulatory reporting (money transmission, payroll compliance) across core business and new products, exercising independent judgment on how reporting should be structured, validated, and maintained\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement AI-powered workflows across reporting, analysis, and controls: evaluating where AI can be trusted, where human judgment is required, and raising the bar on what this function produces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct the design of data controls and documentation standards across financial reporting and compliance workflows, guiding new approaches as audit requirements and business complexity grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead data requirements and UAT for new product launches and financial system implementations: defining what needs to be built, evaluating whether it meets the standard, and ensuring reporting is in place before go-live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on AI tools relevant to financial operations and analytics: evaluating and recommending new capabilities as they emerge, and establishing how they are adopted safely and effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Critically evaluate AI-generated outputs: knowing when to trust them, when to question them, and how to design controls that make financial reporting defensible regardless of how it was produced\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will work across: Accounting, Data, Product Engineering, Operations, Finance Systems, Treasury, and external auditors.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Accounting, Economics, Statistics, or a related field with 6-8 years of relevant experience;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CPA, CA, or equivalent preferred but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-growth startup or public company experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in FinTech, payments, or payroll is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in SQL: comfortable querying, investigating data discrepancies, and validating outputs directly in a data warehouse environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An insatiable appetite for AI. You are already experimenting, already deploying, already asking what AI can do next. You have designed and built AI-powered workflows, critically evaluated their outputs, and built controls around them. You exercise judgment on where AI can be trusted in financial reporting and where it cannot.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep accounting and business context. You understand fund flows, payment lifecycles, financial close, and what audit-ready means in practice. You see the interrelationships between data, controls, and financial outcomes, and you know when something is wrong before an auditor finds it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data integrity and controls experience. You have directed data integrity work in a rigorous audit environment, including completeness checks, lineage documentation, control design, and audit response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independence and judgment. You determine your own methods and procedures and navigate complex issues without a clear playbook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional influence. You advise and shape decisions across Engineering, Data, Accounting, Operations, and external auditors, adapting how you communicate to the audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication. You translate fluently between technical findings and business language in both directions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is between $113,190 - $139,601/year in Denver, between $137,020 - $184,977/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1643,"name":"Finance \u0026 BizOps","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7586212","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3353654,"location":{"name":"New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7586212,"updated_at":"2026-04-02T16:26:33-04:00","requisition_id":"J-016843","title":"Brokerage Operations Specialist","company_name":"Gusto, Inc.","first_published":"2026-03-11T13:00:03-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Brokerage Operations Specialist is a subject matter expert in back-office mechanics in money movement and securities transactions. While your manager architects the framework, you own the investigative loop, navigate unusual circumstances and resolve breaks. This role is a critical member of the team, responsible for ensuring Gusto broker-dealer entity’s accuracy and regulatory compliance of day-to-day movement of customer funds, securities transaction reconciliation and remediation, and regulatory reporting requirements. This role also requires meticulous attention to detail and a commitment to process excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto’s broker-dealer entity, a registered broker-dealer owned by Gusto Inc, forms the foundation for Gusto to expand our product offerings in retirement and investment. Gusto’s broker-dealer entity acts as the custodian of customers’ retirement assets and facilitates money movement and securities transactions, by integrating with the banking rails and clearing rails in the financial system. As a collaborative and technical group, we focus on designing, implementing, and monitoring the proprietary system and processes that meet the evolving demands of the retirement industry and regulatory landscape. You will join a team committed to building operational solutions that scale with Gusto’s mission to serve the small business economy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the daily operational lifecycle\u0026lt;/strong\u0026gt;: You will independently manage the daily flow of customer funds and securities transactions between Gusto’s broker-dealer entity and our banking/clearing partners. You are responsible for ensuring every transaction meets our strict Internal Control Over Compliance (ICOC) standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Investigative Exception Management \u0026lt;/strong\u0026gt;Rather than just processing data, you will handle high-stakes exceptions. You’ll manage money movement that requires professional judgment (e.g., complex stop-and-reissue checks, manual payment releases, ACH reversals, securities settlement breaks, net-capital calculation discrepancy), ensuring regulatory deadlines and customer expectations are met without sacrificing accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Control Evidencing \u0026amp;amp; Audit Readiness:\u0026lt;/strong\u0026gt; You will independently perform daily, monthly and quarterly reconciliations for customer account statements, dividends, and security counts. You’ll prepare and review the evidence for these controls, ensuring it is robust enough to withstand scrutiny from independent auditors and regulators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; You will act as the eyes and ears on the ground, recommending product solutions to our Engineering and Product teams on how manual workarounds can be translated into automated code. You will engage with our external banking/clearing partners to\u0026amp;nbsp; resolve difficult operational matters.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years of experience\u0026lt;/strong\u0026gt; in a financial operations, treasury, or back-office role, preferably within a carrying\u0026amp;nbsp; broker-dealer or registered investment adviser environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Required Licensing:\u0026lt;/strong\u0026gt; FINRA SIE + Series 99\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge in SEC Rule 15c3-1 (Net Capital Rule), SEC Rule 15c3-3 (Customer Protection Rule), SEC Rule 17a-3 and 17a-4 (Recordkeeping Rule)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of cash and securities handling, settlement processes, and regulatory reporting requirements is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to perform complex reconciliations and transaction research.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of comfort working with analytical tools, banking technology systems, clearing technology systems, and\u0026amp;nbsp; financial data/reporting systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills and meticulous attention to detail to manage daily, monthly, and quarterly operational cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to function at the Integrator level of AI fluency, consistently applying AI tools to complex analytical and operational tasks to drive efficiency and measurement accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree in Finance, Accounting, Business, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $102,130 to $120,000 in New York, NY. Final offer amounts are determined by multiple factors including candidate location, experience, and expertise.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7228256","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3238577,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7228256,"updated_at":"2026-03-26T12:49:15-04:00","requisition_id":"J-016147","title":"Corporate Tax Manager","company_name":"Gusto, Inc.","first_published":"2025-09-17T18:21:25-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Corporate Tax Manager will be responsible for managing all aspects of the Company\u0026#39;s tax compliance and planning. This role involves managing tax provisions, preparing and reviewing tax returns, and ensuring adherence to all relevant tax laws and regulations. The ideal candidate will be a highly motivated and detail-oriented individual with a strong understanding of tax principles and a commitment to accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the preparation and review of federal, state, and local income tax returns, sales tax returns, and other tax filings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the quarterly and annual tax provision process in accordance with ASC 740.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct tax research and analysis to ensure compliance with current tax laws and identify potential tax planning opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with external auditors and tax advisors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement domestic and international tax strategies to minimize tax liabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage tax audits and inquiries from tax authorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed of changes in tax legislation and regulations and assess their impact on the Company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare executive summaries of tax reports and presentations for senior management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate and timely payment of all tax obligations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explore and leverage AI tax solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Accounting, Finance, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master\u0026#39;s degree in Taxation or Accounting preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;CPA certification required.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5-7 years of progressive experience in corporate tax, with at least 2 years in a managerial role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public accounting experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge of federal, state, and local tax laws and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate complex tax concepts clearly and concisely to non-tax professionals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple projects and meet deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong leadership and team management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency with tax software and ERP systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Microsoft Office Suite, especially Excel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced environment and collaborating with cross-functional and diversified teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agility with technology and automation / AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Alteryx and PowerBI preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is between $113,190 - $139,601/year in Denver, between $137,020 - $168,991/year for New York and San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1643,"name":"Finance \u0026 BizOps","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7564086","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3346086,"location":{"name":"Denver, CO"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7564086,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"J-016826","title":"CX Chief of Staff - Benefit Operations","company_name":"Gusto, Inc.","first_published":"2026-02-10T16:25:20-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Chief of Staff to the Head of Benefit Operations\u0026lt;/strong\u0026gt; is a senior operator responsible for turning strategy into durable execution by designing and owning the operating systems that allow the organization to scale. This role exists to increase clarity, accountability, and momentum by reducing reliance on ad hoc coordination and individual heroics in a complex, fast-moving environment.\u0026amp;nbsp;Operating with a systems-first, AI-aware mindset, the Chief of Staff uses automation and well-designed workflows to improve decision quality, execution speed, and organizational resilience. Working closely with cross-functional partners, this role ensures high-priority initiatives are aligned, tradeoffs are clear, and the organization can sustain progress through change.\u0026amp;nbsp;Success in this role is measured by better decisions, fewer escalations, and operating systems that continue to run effectively without constant intervention.\u0026amp;nbsp;This is a leadership role that works closely with cross-functional teams to support high-priority initiatives, align teams around shared goals, and ensure continuity through change. As part of a fast-paced, high-growth environment, the Chief of Staff will have the opportunity to help shape and scale a high-performing Benefits organization while directly influencing outcomes and driving transformation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the department head to shape strategy and translate it into clear priorities, operating rules, and execution plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a strategic advisor to leadership, providing guidance on decisions, trends, and growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, run, and continuously improve the BenOps operating cadence (OKRs, performance reviews, leadership rhythms), with a focus on automation and explicit ownership for clarity, decision hygiene, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead change management initiatives by setting clear expectations, sequencing work, and holding leaders accountable for adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, evolve, and maintain workflows, metrics, and dashboards that leaders actively use to make decisions, not just to report status.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee centralized intake and prioritization of product requests for BenOps, providing clear recommendations on product asks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data-driven insights to improve customer experience and drive continuous improvements across BenOps and CX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide interim leadership coverage when needed, with real ownership for priorities, delivery, and team health, not just continuity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own executive-ready narratives and communications (memos, updates, All Hands content) that surface tradeoffs, risks, action, and decisions—not just updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable senior managers and foster a culture of accountability, engagement, and continuous learning across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of total experience in analytical, operating roles at high-growth startups\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in a CX Strategy or Senior-Level CX Operating Experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as CoS or CX Strategy lead in a large tech company, working with CX or Product leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to scale of 1000+ employee organizations with a mix of exempt + non-exempt workforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business builder mindset: \u0026lt;/strong\u0026gt;experience designing and scaling operating models, not just running existing processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrated ability to advise and influence senior leaders on strategy, organizational design, and people topics with sound judgment\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong program leadership:\u0026lt;/strong\u0026gt; ability to lead complex, cross-functional initiatives from ambiguity to measurable outcomes without escalation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems-first orientation:\u0026lt;/strong\u0026gt; experience building durable workflows, operating mechanisms, dashboards, or automation that replaces recurring meetings, follow-ups, or manual coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort operating at multiple altitudes\u0026lt;/strong\u0026gt; — from executive narrative and strategic framing to hands-on problem solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Judgment over heroics:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;knows when to execute directly and when to invest in systems so the organization does not depend on personal intervention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear, concise communicator\u0026lt;/strong\u0026gt; who keeps stakeholders aligned and decisions moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep empathy for small business customers\u0026lt;/strong\u0026gt; and a strong sense of service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High integrity, curiosity, and resilience;\u0026lt;/strong\u0026gt; brings energy without burning out the system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI fluency: hands-on experience using AI\u0026lt;/strong\u0026gt; or automation to reduce planning, reporting, or synthesis load—paired with strong judgment around trust and guardrails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prior chapter outside of Tech is a plus,\u0026lt;/strong\u0026gt; especially in regulated or service-oriented environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The target level for this role is Level 5, and our cash compensation range for this role is $152,000 to $179,000 in Las Vegas, Denver, and Orlando, and $178,000 to $210,000 in San Francisco and New York.\u0026amp;nbsp; Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the level and amounts listed above.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":62008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7325205","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3271939,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7325205,"updated_at":"2026-03-26T16:09:33-04:00","requisition_id":"J-016328","title":"Engineering Manager, Tax Payments and Filings","company_name":"Gusto, Inc.","first_published":"2026-02-13T19:33:28-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Engineering Manager to lead our Tax Payments and Filings team. You’ll manage a team of engineers responsible for building adaptable internal tooling systems to organize legal compliance rules, and apply those rules to our internal engine responsible for generating and processing tax payments and filings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Payroll is the beating heart of Gusto’s business, and Tax is responsible for keeping that beating heart compliant. Lead a team that’s critical to our long-term success, and engage with one of the most surprisingly fun domains of your career!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto’s Tax Payments and Filings team exists for the sake of our customers’ peace of mind. Every year, we move billions of dollars in tax payments and file millions of tax filings with the thousands of state, local, and federal tax agencies where our customers are located. As compliance rules shift and change over time, so must our systems. Correctness is essential: if we don’t do our jobs correctly, our customers pay - literally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and foster an inclusive, collaborative, and impact-oriented culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach, mentor, and sustain a high-performing team of engineers, including regular 1:1s and performance coaching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain cross-functional relationships with key partners in Product, Data, Tax Operations, Tax Filings Compliance, and with engineering and product leaders on other Tax teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help set technical direction on the team, ensuring that we are meeting our compliance commitments, as well as advocating for work to reduce the operational overhead of adapting to changing tax legislation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for and build systems that enable us to hold our correctness bar incredibly high, while also enabling iteration, experimentation, and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to understand the context-rich Tax domain, to be able to weigh in on the team’s technical decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software engineering experience, including experience with backend systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of engineering management experience including coaching, mentoring, and sustaining high-performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep technical expertise in designing, building, scaling, and maintaining high-volume, mission-critical systems, ideally in a product area with a regulatory (or similar) surface area.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in ensuring operational excellence for critical production systems, including setting and meeting SLOs, robust incident management, and navigating complex compliance landscapes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and collaboration skills - you’re comfortable navigating complexity and bringing together teams across orgs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong service mindset - you lead with curiosity, care deeply about people, and empower those around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Bonus, but a big one: experience with financial and/or other regulatory systems (like Tax!)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000/yr to $204,000/yr in Denver (plus most remote locations), and $198,000/yr to $247,000/yr for San Francisco \u0026amp;amp; New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-DNI\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7369003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3285814,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Ontario, CAN - Remote;Toronto, Ontario, CAN - Remote;United States - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7369003,"updated_at":"2026-03-26T18:17:58-04:00","requisition_id":"J-016484","title":"Enterprise Application AI Architect","company_name":"Gusto, Inc.","first_published":"2025-11-21T12:44:04-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Enterprise Applications AI Architect, you will lead the integration of AI and automation across Gusto’s enterprise applications ecosystem, transforming how internal systems connect, communicate, and operate. Sitting within the IT and Enterprise Applications organization, you will partner closely with Product, Engineering, Finance, People Tech, and Operations to bridge business needs with AI driven solutions. You will act as the connector between business requirements and AI frameworks, designing Model Context Protocols (MCPs) and AI agents that make enterprise workflows smarter, faster, and more autonomous. In line with Gusto’s FY26 Enterprise Systems strategy, you will help shift our ERP and Finance systems from reactive workflows to predictive, context aware, and self improving platforms, while ensuring security, compliance, and measurable impact. This role combines hands-on technical execution with strategic systems thinking, using integration fluency, AI literacy, and business empathy to create the connective tissue that allows AI to seamlessly augment enterprise operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate business needs into AI workflows by partnering with Finance and Business Operations teams to identify automation opportunities and design agentic workflows that improve decision making and reduce manual effort.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain Model Context Protocols (MCPs) that securely and reliably connect enterprise systems such as NetSuite, Zuora, and Jira to AI agents, with clear documentation and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create and manage intelligent agents that execute or augment core enterprise processes such as onboarding, billing support, and compliance monitoring using large language models and orchestration frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Govern the full lifecycle of MCPs and agents, ensuring adherence to enterprise data governance, privacy, and security standards, including SOX compliance, auditability, and appropriate access controls.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Measure and optimize impact by defining and tracking KPIs such as automation adoption, efficiency gains, agent accuracy, reliability, and cost performance, and using those insights to guide iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable and influence the organization by partnering with IT, Security, and business stakeholders to build reusable AI frameworks, coach teams on safe and effective AI driven workflows, and champion AI first practices across day to day operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in Business Systems Analysis, Enterprise Applications, or Automation roles, with a track record of delivering impact in complex environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building and maintaining integrations across systems such as Jira, NetSuite, or similar, with a strong grasp of APIs, JSON, and RESTful service design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on knowledge of AI agent frameworks (for example LangChain, CrewAI, Semantic Kernel, MCP) and experience designing or maintaining Model Context Protocols or equivalent frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with leading LLM platforms (OpenAI, Anthropic, Gemini etc.) and practical experience with prompt engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python or JavaScript for automation, orchestration, and building modular, scalable AI workflows that translate complex requirements into executable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong documentation, analytical, and stakeholder communication skills, with the ability to clearly explain tradeoffs and align technical solutions with business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for building secure, compliant, and explainable AI systems, embedding risk, privacy, and compliance considerations (including SOX and audit controls) into every solution, with a growth mindset and focus on clarity, iteration, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $150,000-$165,000 /yr in Denver \u0026amp;amp; most remote locations, and $185,000-$205,000 /yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":82374,"name":"Canada - Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":59937,"name":"United States - Remote","location":null,"child_ids":[103880,103881,103882,103883,103884,103893,103894,103895,103896,103897,103898,103899,103900,103901,103902,106032,106033,94489,94490,94491],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7729191","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3392336,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7729191,"updated_at":"2026-04-03T14:45:18-04:00","requisition_id":"J-017080","title":"Enterprise Applications Product Manager","company_name":"Gusto, Inc.","first_published":"2026-04-03T14:45:18-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Enterprise Applications Product Manager for Finance Systems, you will lead the strategy, roadmap, and delivery of capabilities across Gusto’s Record-to-Report (RTR) and Procure-to-Pay (PTP) domains. Embedded within Enterprise Applications IT (EAIT), you will partner closely with Finance, Accounting, Procurement, Tax, and other stakeholders to ensure systems like NetSuite and its broader ecosystem enable scalable, compliant, and efficient financial operations. In line with Gusto’s FY26 Finance Systems strategy, you will help integrate AI-driven capabilities such as GenAI, anomaly detection, and predictive insights to streamline reconciliation, reduce risk, and improve accuracy across financial workflows. Acting as the bridge between business needs and technical execution, you will translate requirements into clear product direction, guide solution design, and drive continuous improvement. This role combines deep finance process expertise with strong product leadership to enhance speed, trust, and visibility across enterprise finance systems as the company scales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the product vision, roadmap, and backlog for Record-to-Report and Procure-to-Pay within the EAIT portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end process design and optimization for RTR and PTP, including close, consolidation, journal processing, AP, purchasing, approvals, and vendor management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align roadmap priorities with Finance and Accounting leadership, EAIT strategy, and enterprise architecture standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with EAIT engineers, administrators, and architects to design and deliver NetSuite and integrated system enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary EAIT point of contact for RTR and PTP stakeholders across Finance, Procurement, Tax, and Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance, IT risk, and audit teams to ensure systems and processes support SOX and other regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and oversee KPIs, operational metrics, and close performance indicators for RTR and PTP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive successful adoption of new capabilities through training, documentation, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide prioritization of enhancements, upgrades, and technical debt remediation across EAIT-managed platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Introduce and scale AI use cases such as anomaly detection in close processes, intelligent AP automation, and predictive analytics for procurement optimization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in enterprise applications, finance systems, product management, or accounting operations, with deep expertise in RTR and PTP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in embedding AI thinking, automation, or intelligent tooling into enterprise-scale finance operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of RTR processes (close, consolidation, journal entries, intercompany, fixed assets) and PTP processes (requisition, PO, AP, vendor management, approvals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with NetSuite, ERP platforms, and third-party integrations or middleware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading SOX-compliant initiatives and managing audit controls across close and procurement workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and system-thinking mindset with a passion for continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate complex technical workflows into clear business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML applications in finance, including GenAI, classification models, and rule-based automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative communicator who builds alignment across diverse technical and non-technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading in ambiguity and balancing short-term wins with long-term innovation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $150,000-$175,000 /yr in Denver \u0026amp;amp; most remote locations, and $185,000-$205,000 /yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7746997","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3397237,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"157445","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"185000","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"212551","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7746997,"updated_at":"2026-03-30T11:22:31-04:00","requisition_id":"J-017086","title":"Enterprise Risk Management Lead","company_name":"Gusto, Inc.","first_published":"2026-03-30T11:22:22-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is scaling our AI-powered risk function to support a complex, multi-entity business operating in highly regulated environments. As the Enterprise Risk Management Lead, you will own and operate Gusto\u0026#39;s Enterprise Risk and Third Party Risk Management programs — built AI-first, designed to scale, and built to enable the business to move fast without breaking things.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a People Empowerer (manager) role. You balance hands-on program leadership with managing and developing a team of compliance professionals. You navigate the tension between \u0026quot;doing the work\u0026quot; and \u0026quot;leading the work\u0026quot; — contributing directly to complex, high-impact programs while ensuring your team delivers with excellence. You are a change agent who influences how automated risk management gets done at Gusto, models AI-enabled ways of working, and helps others grow their own capabilities in the process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will champion the adoption of AI, machine learning, and process automation across risk monitoring, control testing, incident management, and reporting — and you will partner with Product, Data Science, and Engineering to make it explainable, adopted, compliant, and scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You manage initiatives that are complex in both scope and impact, influencing the strategic direction of Gusto\u0026#39;s compliance risk management framework. You apply a deep understanding of the regulatory landscape and how it intersects with Gusto\u0026#39;s business model to proactively design and lead cross-functional risk programs. You translate complex risk topics into clear, actionable guidance that senior leaders can immediately understand and operationalize. You lead cross-functional working groups, align divergent perspectives, and drive cohesive progress toward shared goals — with minimal oversight.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a PE, you balance individual risk and compliance contribution with team leadership. You manage operations, professional development, resource allocation, and performance — while staying close enough to the work to be a credible, hands-on partner to your team and stakeholders. You model responsible AI use, and act as a source of knowledge and mentorship — supporting your team\u0026#39;s AI journey and helping others apply it responsibly and effectively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Risk Operations, Innovation \u0026amp;amp; Transformation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is how you and your team operate — not a side project.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion the adoption of AI, machine learning, process automation, and advanced analytics to improve risk monitoring, control testing, and reporting across ERM, TPRM, and broader compliance functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the integration of AI and automation into every phase of the risk lifecycle: vendor assessments, document ingestion and analysis, continuous monitoring and alerting, risk scoring, prioritization, and trend analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build intelligent risk monitoring and evaluation systems — including auto-tagging for risk issues, audit requests, and regulatory changes — that improve real-time visibility and eliminate manual effort across the enterprise risk portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the digitalization of risk tools including RCSAs, KRIs, incident reporting, and audit tracking — transforming periodic, reactive processes into continuous intelligence systems with live leading and lagging indicators that enable real-time decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Data Science, and Engineering to define requirements for AI-driven workflows, decisioning engines, and dashboards — ensuring explainability, auditability, and regulatory defensibility of all AI-enabled risk decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build intelligent dashboards and reporting tools that deliver real-time risk visibility and decision-quality insights to senior leadership and cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI workflows with appropriate validation loops, human-in-the-loop checkpoints, and guardrails — ensuring outputs are reliable, governable, and meet regulatory standards before being used to frame risks, recommendations, or decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on AI advancements and emerging technologies and proactively integrate new capabilities into team operations to increase velocity and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model responsible AI use — supporting ICs in their AI journeys and fostering a culture of intentional experimentation, accountability, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enterprise Risk Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and continuously improve Gusto\u0026#39;s ERM framework, ensuring alignment with best practices and Gusto\u0026#39;s stage of growth and strategic priorities across all entities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain Gusto\u0026#39;s enterprise risk taxonomy, risk appetite statement, and key risk indicators spanning operational, regulatory, technology, financial, and reputational risk domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Gusto\u0026#39;s Enterprise Risk Management process — driving integration of risk practices across business functions, promoting a proactive risk culture, and ensuring incident management, root cause analysis, and lessons learned are systematically captured in an automated, AI forward way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI-assisted insights to enterprise risk datasets to surface systemic patterns, validate assumptions, prioritize risks, and deliver proactive, data-driven advisory to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the regulatory landscape (OCC, FDIC, CFPB, SEC, FINRA, GDPR, NIST, ISO, SOC) and leverage AI to proactively incorporate changes before they become compliance gaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key advisor to senior compliance leadership — translating complex risk findings into clear, actionable recommendations with minimal oversight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Third Party Risk Management (TPRM)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and independently manage a high-impact, AI-first TPRM program with clear milestones, progress tracking, and measurable outcomes across all Gusto entities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the full third-party risk lifecycle — onboarding and risk profiling, periodic assessments, issue management, corrective action tracking, and offboarding — across suppliers, product partners, contractors, service providers, and cloud service providers - and do so in an AI and automated way.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a centralized, authoritative vendor risk inventory and risk register, ensuring real-time visibility into Gusto\u0026#39;s third-party risk posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct periodic AI-driven audits and reviews of third-party compliance with contractual obligations and regulatory standards, identifying patterns that inform continuous program improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the central orchestrator across Compliance, Security, Legal, Procurement, IT, and GRC for proactive and reactive third-party incident management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Gusto\u0026#39;s TPRM policy and maintain comprehensive documentation — risk assessments, audit findings, corrective actions — ensuring full accountability and traceability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Leadership \u0026amp;amp; Team Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Balance individual compliance contribution with team leadership — managing operations, professional development, resource allocation, and performance while staying close to the work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and develop ICs toward next-level impact, including building confidence and fluency with AI-enabled ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anchor development conversations in observable behaviors, outcomes, and the L\u0026amp;amp;C competency framework — identifying gaps between current performance and next-level expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model the standard for what great risk work looks like at Gusto: rigorous, judgment-driven, AI-augmented, and business-enabling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a team culture of intellectual curiosity, responsible risk-taking, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Stakeholder Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional working groups across Compliance, Security, Legal, Procurement, IT, Product, and Finance — aligning divergent perspectives and driving cohesive progress toward shared goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex risk topics into plain business language that senior leaders can immediately understand and act on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with external auditors, regulatory examiners, and third-party counterparties with credibility and authority, representing Gusto\u0026#39;s risk programs with transparency and rigor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain trust across the organization by delivering balanced, well-reasoned risk guidance that enables innovation while protecting Gusto\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI-assisted insights to enhance cross-functional collaboration — ensuring outputs are validated and meet reliability standards before being used to frame risks, recommendations, or decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI forward experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience implementing automation, AI, and advanced analytics into risk or compliance workflows — not theoretical; you have built and shipped this\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional ability to synthesize complex, multi-domain risk findings into clear, actionable recommendations for non-technical and executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at facilitating alignment across a diverse set of internal and external stakeholders — building consensus, surfacing trade-offs, and driving decisions with clarity and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail with excellent organizational skills, enabling effective coordination across multiple simultaneous programs and workstreams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in enterprise risk management, compliance, vendor management, or a closely related field — with hands-on expertise in both ERM frameworks and Third Party Risk Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building and scaling enterprise-wide programs in highly regulated environments (fintech, financial services, payments, or banking strongly preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional coordination skills with the ability to read, analyze, and interpret legal documents and vendor contracts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Enterprise wide collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven people management experience with a track record of developing high-performing, mission-driven teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to successfully balance hands-on program work with team leadership — you know when to roll up your sleeves and when to empower and delegate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence and the ability to influence without authority across Compliance, Legal, Security, Product, and Finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, curious, collaborative, and action-oriented — able to balance moving quickly with a clear eye on long-term objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translates complex, multi-domain risk findings into clear, decision-ready guidance for executive and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds alignment across diverse stakeholders — surfacing trade-offs, driving consensus, and keeping decisions moving with clarity and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with the attention to detail needed to manage multiple complex programs and workstreams simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our cash compensation amount for this role is between $137,870 - $170,040/year in Denver, between $161,700 - $199,430/year for New York/San Francisco, and between $176,000 - $218,000/year for Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73747,"name":"Legal \u0026 Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/6678216","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3087229,"location":{"name":"Denver, CO;Atlanta, GA;Phoenix, AZ; Chicago, IL"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":6678216,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"E-0000107","title":"Expansion Account Manager ","company_name":"Gusto, Inc.","first_published":"2025-03-05T11:22:35-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a strategic and results-driven Account Manager to own customer relationships, maximize retention, and drive account expansion within a dedicated Book of Business (BoB). This role requires a balance of Sales, Customer Success, and Account Management skills to ensure customers realize the full value of Gusto’s products while identifying new opportunities for growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key Responsibilities:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Account Management \u0026amp;amp; Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a dedicated BoB, ensuring high engagement, adoption, and long-term customer satisfaction at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture relationships to uncover cross-sell and upsell opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide customers through key moments that matter along our customer journey to maximize value realization, drive expansion, and proactively reduce churn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage product insights and customer data to assess account health and drive proactive outreach.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Sales \u0026amp;amp; Opportunity Identification\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and execute on growth opportunities by addressing additional customer pain points with Gusto’s suite of products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize a hunter and farmer approach to both maintain and expand customer relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own outbound prospecting, pitching, and closing within existing accounts to drive revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Daily activities include conducting approximately 20 outbound dials to your current book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Hold around 6 meetings with your customers each day to support relationship development and drive expansion revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Prioritization \u0026amp;amp; Agility\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use data-driven insights to prioritize accounts, ensuring focus on the highest-impact opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React quickly to customer needs while maintaining a proactive, strategic approach to retention and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align with internal teams to ensure customers receive best-in-class service and product solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven 3+ years experience in B2B SaaS Customer Success, Account Management, or Sales with a track record of driving retention and expansion revenue.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in managing a large book of business and operating at scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to analyze customer data, assess account health, and execute targeted outreach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent relationship management and communication skills with a consultative, customer-first approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Gusto’s products and the ability to translate customer pain points into tailored solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic mindset with the ability to prioritize, adapt, and execute in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;2sd9f\u0026quot; data-offset-key=\u0026quot;f9bg0-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;f9bg0-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;f9bg0-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Comfortable using AI tools and automation to enhance productivity, decision-making, and problem-solving.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re passionate about driving customer success, maximizing retention, and uncovering growth opportunities, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $95,000 to $125,000 OTE in Denver, Atlanta, Phoenix, Chicago and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7647962","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3369200,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7647962,"updated_at":"2026-04-03T14:21:54-04:00","requisition_id":"J-016952","title":"Financial Crime Compliance Oversight Analyst","company_name":"Gusto, Inc.","first_published":"2026-03-30T15:53:04-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for a Financial Crime Compliance Oversight Analyst to join our Financial Crime Compliance Oversight \u0026amp;amp; Advisory organization. This role is critical to our mission of protecting the small businesses we serve by ensuring Gusto’s financial crime controls remain robust, compliant, and efficient as we scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will go beyond simple reporting; you will use data to tell the story of our risk posture to leadership and regulators. You will serve as a bridge between the oversight function and our Product and Engineering teams, ensuring that financial crime risks are identified and mitigated throughout the product development lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a senior individual contributor who combines strong analytical capabilities with the ability to communicate complex insights to non-technical stakeholders. While you will support the operational foundations of oversight, such as exams and audits, you will also drive process improvements, automate workflows utilizing AI, and provide strategic visibility into the health of our compliance program.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is a hybrid role that requires a minimum of two days per week attendance at one of Gusto\u0026#39;s three office locations.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Crime Compliance Oversight \u0026amp;amp; Advisory team is responsible for second-line oversight of Gusto’s financial crime compliance program which spans across Gusto’s multiple products, jurisdictions, and regulatory obligations. We partner with internal stakeholders to meet regulatory expectations and ensure our platform remains safe for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Effective oversight depends on strong data analysis, clear communication, and proactive collaboration. This role plays a key part in elevating our oversight capabilities through data-driven insights and cross-functional partnership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Advisory \u0026amp;amp; Regulatory Support:\u0026lt;/strong\u0026gt; Partner with Product and Engineering to embed financial crime controls early in development; conduct regulatory research and manage policy lifecycle updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Audit \u0026amp;amp; Regulatory Coordination:\u0026lt;/strong\u0026gt; Lead audit and exam coordination, preparing and presenting evidence to regulators, partners, and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vendor Oversight:\u0026lt;/strong\u0026gt; Support compliance vendor lifecycle including RFPs, tooling evaluations, and ongoing performance and regulatory oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Issue Management \u0026amp;amp; Testing:\u0026lt;/strong\u0026gt; Oversee issue remediation lifecycle, conduct root cause analysis, and execute testing and evidence packaging to maintain inspection readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Storytelling \u0026amp;amp; Reporting:\u0026lt;/strong\u0026gt; Develop recurring oversight metrics and governance reporting; drive AI-enabled solutions to reduce manual processes, translate data trends into executive-ready insights on control effectiveness and product health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Oversight Operations \u0026amp;amp; Team Enablement:\u0026lt;/strong\u0026gt; Coordinate recurring oversight workstreams, training initiatives, and planning efforts to ensure alignment and operational readiness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of full-time, progressive financial crime compliance experience at a regulated US financial institution, preferably in a 2nd-line oversight or advisory role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with experience producing recurring metrics, dashboards, or governance reporting and translating data into clear, executive-ready insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting or coordinating audits, regulatory exams, or partner due diligence activities, with comfort presenting evidence and documentation to external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner cross-functionally with Product, Engineering, Operations, and Legal teams to embed risk controls into evolving processes and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing issue tracking and remediation workflows, including root cause analysis and follow-through across multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to explain complex financial crime risks and control effectiveness to non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, ownership-oriented mindset with the ability to manage multiple priorities in a fast-paced, regulated environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine appreciation of and excitement for the work of financial crime compliance, the adoption of AI enabled technologies, and partnering cross-functionally to drive positive compliance and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with compliance or governance tooling, vendor management, or RFP processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AML, fraud, sanctions, or broader financial crime frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using data tools (e.g., SQL, Excel, BI tools) to analyze trends and automate reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing AI solutions and agents to automate manual processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CAMS Certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $89,000/yr - $109,000/yr in Denver \u0026amp;amp; most major metro locations, and $110,000/yr - $133,000/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73747,"name":"Legal \u0026 Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7379034","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3289693,"location":{"name":"Denver, CO; Chicago, IL; Phoenix, AZ; Las Vegas, NV"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7379034,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"E-00001038","title":"Future Opportunities: Benefits Advocate","company_name":"Gusto, Inc.","first_published":"2025-12-10T17:00:50-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Submit your interest to join our CX team!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is seeking customer experience professionals who thrive in a fast-paced, consultative environment and are interested in being \u0026lt;strong\u0026gt;considered for future start dates in 2026.\u0026lt;/strong\u0026gt; If you’d like to be considered for future opportunities with our team, please complete the form below and upload your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While start dates are still being determined for 2026, we’d love to connect! Does this sound like you? Apply below!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is seeking motivated, customer-centric professionals interested in being considered for future health insurance benefits customer experience opportunities in 2026. These roles are ideal for customer-facing benefits professionals who thrive in a fast-paced, consultative environment and are passionate about helping small businesses succeed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a seasoned Health Insurance Benefits Advocate, you will act as the single point of contact for all benefits support and renewal inquiries, enhancing user experience and serving as a subject matter expert for Gusto’s core products. You’ll help employers get group benefits for the very first time, and then help those employers continue to make important benefits decisions on an annual basis. Together, we’re not just simplifying benefits — we’re helping small businesses offer competitive, people-first benefits that support happier, healthier teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the customer journey by building trust, rapport, and partnership with customers through inbound and outbound phone, email, and Zoom interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide passionate, opinionated, consistent, expert, reliable support as a point of contact for health insurance benefits inquiries.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams to address and resolve customer inquiries and concerns throughout the benefits renewal process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI‑assisted tools to accelerate research and communication while upholding accuracy, compliance, and Gusto’s voice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify churn risk and quickly act to deliver solutions to mitigate the risk of churn, using your health insurance benefits and product knowledge and unique understanding of each individual customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships built on trust and collaboration with admins to better understand and anticipate their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think creatively, pivot quickly, live in ambiguity, and collaborate strategically. You will be required to expand your critical thinking skills and creatively problem-solve across all areas of the business, with an understanding of a variety of stakeholders and needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of customer experience with 1+ years of full-time experience in health insurance benefits.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Account Management experience preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life \u0026amp;amp; Health Insurance Producers Licensure preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to proactively and reactively support customers, driving their success, happiness, and loyalty through expert guidance and creative problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to synthesize and communicate complex subjects clearly and effectively, both verbally and in writing, with customers and internal partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Zoom, Google Suite, Google Calendar, Gmail, and Chili Piper.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excels in balancing inbound calls, scheduled meetings, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $21.00–$35.00 per hour.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":62008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7773805","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"United States - Atlanta, GA - Remote, United States - Chicago, IL - Remote, United States - Denver, CO, United States - Las Vegas, NV - Remote, United States - Phoenix, AZ - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7773805,"updated_at":"2026-04-02T11:17:41-04:00","requisition_id":null,"title":"Future Opportunities: Channel Sales Experience","company_name":"Gusto, Inc.","first_published":"2026-04-01T16:33:56-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Submit your interest to join our Partner Sales team!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is seeking sales professionals who thrive in a fast-paced, consultative environment and are interested in being \u0026lt;strong\u0026gt;considered for future start dates in 2026.\u0026lt;/strong\u0026gt; In these roles, you will own each partner relationship from first conversation to lasting collaboration—delivering exceptional experiences and driving meaningful results for accounting firms or financial advisors and their clients. If you’d like to be considered for future opportunities with our team, please complete the form below and upload your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While start dates are still being determined for 2026, we’d love to connect! Does this sound like you? Apply below!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto’s Partner Sales organization is growing, and we’re always looking to meet future teammates who are passionate about helping accountants and financial advisors transform the way they serve small businesses. Whether your strengths lie in acquiring new partnerships or nurturing long-term relationships, we’d love to connect.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our GustoPro Sales team partners with accounting firms and financial advisors nationwide to help them onboard their clients to Gusto and unlock the full value of our platform. We’re building a talent pipeline for future Account Executive and Account Manager opportunities—both roles focused on empowering our accountant partners and financial advisors, driving adoption, and growing shared success across the Gusto ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Nurture Partner Relationships\u0026lt;/strong\u0026gt;: Build and manage trusted relationships with accounting firm partners. Grow existing relationships by helping firms activate more clients and deepen their engagement with Gusto.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop \u0026amp;amp; Close Business: \u0026lt;/strong\u0026gt;Drive new business by identifying, engaging, and onboarding new firms into the Gusto Pro ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empower Partners\u0026lt;/strong\u0026gt;: Lead consultative conversations that uncover partner needs and align Gusto’s solutions to their business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate Cross-Functionally:\u0026lt;/strong\u0026gt; Work closely with Marketing, Product, and Customer Success to improve the partner experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Positions available in the future range across multiple levels. Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional sales experience \u0026lt;strong\u0026gt;in payroll, HCM, SaaS, or HR tech with a focus on accounting firms or financial advisors.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of proven success managing or acquiring a book of business with measurable quota attainment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience working with accountants, financial advisors, payroll, HR tech, or financial services.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in consultative, relationship-based sales and value-driven conversations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7379026","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3289691,"location":{"name":"Chicago, IL; Phoenix, AZ; "},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7379026,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"E-00001037","title":"Future Opportunities: Payroll Advocate","company_name":"Gusto, Inc.","first_published":"2025-12-10T16:44:57-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Submit your interest to join our CX team!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is seeking customer experience professionals who thrive in a fast-paced, consultative environment and are interested in being \u0026lt;strong\u0026gt;considered for future start dates in 2026\u0026lt;/strong\u0026gt;. If you’d like to be considered for future opportunities with our team, please complete the form below and upload your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While start dates are still being determined for 2026, we’d love to connect! Does this sound like you? Apply below!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is seeking motivated, customer-centric professionals interested in being considered for future payroll customer experience opportunities in 2026. These roles are ideal for customer-facing payroll professionals who thrive in a fast-paced, consultative environment and are passionate about helping small businesses succeed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Payroll Advocate, you will act as the single point of contact for all support inquiries, enhancing user experience and serving as a subject matter expert for Gusto’s core products. You will guide customers through our newest product features, provide proactive customer education and support, move quickly to strategize and creatively solve problems, act as an advocate to influence our product decisions and roadmap, and holistically support the customer/Gusto partnership. You’ll address and solve real problems and deliver an exceptional customer experience to build trust and loyalty to Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the customer journey by building trust, rapport, and partnership with customers through inbound and outbound phone, email, and Zoom interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide passionate, opinionated, consistent, expert, reliable support as a point of contact for payroll and benefits inquiries.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI‑assisted tools to accelerate research and communication while upholding accuracy, compliance, and Gusto’s voice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify churn risk and quickly act to deliver solutions to mitigate the risk of churn, using your product knowledge and unique understanding of each individual customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships built on trust and collaboration with admins to better understand and anticipate their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with your customers and cross-functionally to unblock points of friction, proactively address potential concerns, and build an understanding of individual team needs and processes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think creatively, pivot quickly, live in ambiguity, and collaborate strategically. You will be required to expand your critical thinking skills and creatively problem-solve across all areas of the business, with an understanding of a variety of stakeholders and needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of customer experience with 1+ years of full-time experience in Payroll.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Account Management experience preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to proactively and reactively support customers, driving their success, happiness, and loyalty through expert guidance and creative problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to synthesize and communicate complex subjects clearly and effectively, both verbally and in writing, with customers and internal partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Zoom, Google Suite, Google Calendar, Gmail, and Chili Piper.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excels in balancing inbound calls, scheduled meetings, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $21.00–$35.00 per hour.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":62008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7774285","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"Chicago, IL; Denver, CO; Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7774285,"updated_at":"2026-04-02T11:14:49-04:00","requisition_id":null,"title":"Future Opportunities: Retirement Advocate","company_name":"Gusto, Inc.","first_published":"2026-04-02T11:11:23-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Submit your interest to join our CX team!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is seeking customer experience professionals who thrive in a fast-paced, consultative environment and are interested in being \u0026lt;strong\u0026gt;considered for future start dates in 2026\u0026lt;/strong\u0026gt;. If you’d like to be considered for future opportunities with our team, please complete the form below and upload your resume.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While start dates are still being determined for 2026, we’d love to connect! Does this sound like you? Apply below!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is seeking motivated, customer-centric professionals interested in being considered for future retirement benefits customer experience opportunities in 2026. These roles are ideal for customer-facing retirement benefits professionals who thrive in a fast-paced, consultative environment and are passionate about helping small businesses succeed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a seasoned Retirement Benefits Advocate, you will act as the single point of contact for all support inquiries, enhancing user experience and serving as a subject matter expert for Gusto’s core products. You will serve as a strategic partner, providing a holistic and consultative approach to help clients optimize their retirement plan. Your mission is to empower our clients by proactively educating them on their plan\u0026#39;s health, fiduciary responsibilities, and the tools available to drive employee engagement and retirement readiness. You will build deep client loyalty and act as the driver for full resolution of all plan-related matters. You’ll address and solve real problems and deliver an exceptional customer experience to build trust and loyalty to Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the customer journey by building trust, rapport, and partnership with customers through inbound and outbound phone, email, and Zoom interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide passionate, opinionated, consistent, expert, reliable support as a point of contact for retirement benefits inquiries.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI‑assisted tools to accelerate research and communication while upholding accuracy, compliance, and Gusto’s voice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify churn risk and quickly act to deliver solutions to mitigate the risk of churn, using your product knowledge and unique understanding of each individual customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships built on trust and collaboration with admins to better understand and anticipate their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with your customers and cross-functionally to unblock points of friction, proactively address potential concerns, and build an understanding of individual team needs and processes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think creatively, pivot quickly, live in ambiguity, and collaborate strategically. You will be required to expand your critical thinking skills and creatively problem-solve across all areas of the business, with an understanding of a variety of stakeholders and needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of customer experience with 1+ years of full-time experience in retirement benefits.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with 401k retirement plans preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Account Management experience preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to proactively and reactively support customers, driving their success, happiness, and loyalty through expert guidance and creative problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to synthesize and communicate complex subjects clearly and effectively, both verbally and in writing, with customers and internal partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, Zoom, Google Suite, Google Calendar, Gmail, and Chili Piper.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excels in balancing inbound calls, scheduled meetings, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This posting represents a general talent pipeline that spans multiple levels within our CX team. Final compensation will be determined based on the specific role, level, and experience alignment. The estimated compensation range for these roles is $21.00–$35.00 per hour.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":62008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7557049","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3343928,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7557049,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"J-016812","title":"GTM Analytics Engineer","company_name":"Gusto, Inc.","first_published":"2026-02-27T15:26:01-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Revenue Operations team at Gusto is a full-stack team responsible for data, analytics, and operational excellence in pursuit of scaling our revenue growth. The Go-To-Market Analytics team is one functional area, responsible for defining and owning the metrics for scaling our Sales teams.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for a Revenue Analytics Engineer to build and maintain foundational data infrastructure that is crucial to growing and scaling our Sales efforts. In this role, you will partner with our GTM analysts to scope and deliver data products for an audience ranging from company and revenue leadership to operational and frontline sales. In doing so, you will own significant portions of our sales data from end-to-end, focusing on the transformation, design, and visualization workflows. In addition, you will establish best practices for systems design and workflows to maximize usefulness of AI at scale.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will report to the Head of Go-To-Market analytics, and partner closely with Data Science, Data Platform, and Business Technology teams.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish relationships with internal stakeholders to determine business needs, scoping and delivering solutions through data products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain data pipelines and dashboards to automate “keep the lights on” work out of manually-managed processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a data foundation by incorporating business logic into raw data tables, laying the groundwork to enable value-add insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a dynamic reporting environment based on stakeholder needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify data discrepancies and set best practices for data logic to create a clean and well-documented environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with broader data organization as steward to the definition and process management of core Gusto metrics\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education or work experience in Engineering or Computer Science, or a related technical field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in an analytics engineering, business intelligence, or technical data analytics role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL and ETL optimization techniques, especially within cloud-based data warehouses like Redshift, Snowflake, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Command-line experience and familiarity with version control collaboration tools (git)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data pipeline management technologies with dependency checking, such as Airflow, as well as schema design and data modeling tools (dbt)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data visualization technologies, e.g., Tableau, Looker, Sigma, Mode, Hex\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Python and data ingestion tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to problem-solve open-ended problems and project manage dependencies and timelines to optimal outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to demonstrate tools, business intuition, and attention to detail for data validation and QA\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $138,000-156,000 in Denver \u0026amp;amp; most remote locations, and $168,000-189,000 in New York \u0026amp;amp; San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7586222","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3353657,"location":{"name":"New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7586222,"updated_at":"2026-04-02T16:26:53-04:00","requisition_id":"J-016841","title":"Head of Brokerage Operations","company_name":"Gusto, Inc.","first_published":"2026-03-11T12:59:57-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Founding Operations Leader at Gusto\u0026#39;s broker-dealer entity, you will be the primary architect of our in-house carrying broker-dealer operations. You aren\u0026#39;t here to follow a manual; you are here to write it. You will establish the operational objectives, policies, and work plans from the ground up, ensuring our AI-native infrastructure meets the highest standards of FINRA/SEC compliance and protect customers’ assets. You will report to and partner with the Head of Gusto\u0026#39;s broker-dealer entity. You will build our operational blueprint serving as the bridge between customer impact,\u0026amp;nbsp; technical innovation and regulatory rigor. You will design, oversee and execute essential back-office functions, focusing on the accurate movement of customer funds, transaction reconciliation and remediation, and reporting required for our broker-dealer entity. This role requires meticulous attention to detail, a commitment to process excellence and efficiency, and proven ability to lead and scale operational processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto’s broker-dealer entity, a registered broker-dealer owned by Gusto Inc, forms the foundation for Gusto to expand our product offerings in retirement and investment. Gusto’s broker-dealer entity acts as the custodian of customers’ retirement assets and facilitates money movement and securities transactions, by integrating with the banking rails and clearing rails in the financial system. As a collaborative and technical group, we focus on designing, implementing, and monitoring the proprietary system and processes that meet the evolving demands of the retirement industry and regulatory landscape. You will join a team committed to building operational solutions that scale with Gusto’s mission to serve the small business economy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish Operational Architecture:\u0026lt;/strong\u0026gt; Author and implement the foundational operational objectives, policies, and procedures for our carrying broker-dealer. You will design the \u0026quot;0-to-1\u0026quot; work plans for money movement and trade clearing that will scale as we grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Escalation \u0026amp;amp; Decision Making:\u0026lt;/strong\u0026gt; Serve as the final authority on operational exceptions. You will apply sophisticated judgment to resolve unusual circumstances where no precedent exists, understanding that your decisions directly impact Gusto’s results and long-term regulatory standing. Examples are complex stop-and-reissue checks, manual payment releases, ACH reversals, securities settlement breaks, net-capital calculation discrepancy),\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Controls \u0026amp;amp; Audit Governance:\u0026lt;/strong\u0026gt; Architect and maintain an operational control environment that meets the rigorous standards comparable to publicly traded companies. You will ensure that Gusto broker-dealer entity’s Internal Controls Over Compliance (ICOC) are robust, evidenced, and audit-ready by design for every customer transaction, setting a high bar for operational excellence. You will ensure that the transaction data produced is of the highest integrity, as it serves as a critical upstream feed into Gusto’s consolidated financial statements. You recognize that the quality of your team\u0026#39;s work product directly affects our annual audits conducted by an independent PCAOB auditor, and has far-reaching implications to Gusto’s overall corporate governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration, Influence \u0026amp;amp; Impact:\u0026lt;/strong\u0026gt; Orchestrate complex partnerships with Engineering, Product, Legal, Compliance, FinOp, Accounting and FP\u0026amp;amp;A to build Gusto’s\u0026amp;nbsp; first-of-its-kind carrying broker-dealer. You are an expert at building consensus in sensitive regulatory environments, using data and operational insight to convince cross-functional stakeholders of the necessary balance between product innovation, execution velocity, uncompromising financial integrity and compliance requirements. You own the operational foundation that unlocks Gusto’s opportunities to expand our investment product offerings in 401(k), IRA and more diverse investment account types for Gusto’s member community to build wealth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fiscal Responsibility, Direction \u0026amp;amp; Empowerment:\u0026lt;/strong\u0026gt; Although you will start with building a small but mighty AI-native team, you’re responsible for establishing the team’s strategic direction, managing costs and demonstrating high ROI on the combination of headcount and AI agents. You’re also responsible for performance management and professional growth of the team, setting high bars for excellence and providing the coaching necessary to meet them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in a financial operations, treasury, or back-office role, with at least 5 years in a leadership or managerial capacity, preferably within a carrying broker-dealer or registered investment adviser environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Required Licensing: FINRA SIE + Series 7 + Series 24.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge in SEC Rule 15c3-1 (Net Capital Rule), SEC Rule 15c3-3 (Customer Protection Rule), SEC Rule 17a-3 and 17a-4 (Recordkeeping Rule)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth\u0026amp;nbsp; knowledge of cash and securities handling, settlement processes, and regulatory reporting requirements is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to perform and oversee complex reconciliations and transaction research.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of comfort working with analytical tools, banking technology systems, clearing technology systems, and\u0026amp;nbsp; financial data/reporting systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills and meticulous attention to detail to manage and strategically improve daily, monthly, and quarterly operational cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to function at the Integrator level of AI fluency, consistently applying AI tools to complex analytical and operational tasks to drive efficiency and measurement accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to collaborate effectively with cross-functional stakeholders, external partners and regulators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree in Finance, Accounting, Business, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $177,020 to $208,000 in New York, NY. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the level and amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7577659","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3350223,"location":{"name":"San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7577659,"updated_at":"2026-03-26T12:59:11-04:00","requisition_id":"J-016835","title":"Head of Engineering - Money Group","company_name":"Gusto, Inc.","first_published":"2026-03-02T13:04:04-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we\u0026#39;re on a mission to create a world where work empowers a better life. For the hundreds of thousands of small businesses we serve, this mission begins with one of their most critical and high-stakes responsibilities: their financial wellness and ability to pay their team. The Head of Engineering, Money sits at the very heart of this promise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic and execution-focused leader to lead our end-to-end Money platform and product engineering organization. This leader will own the technical vision, architecture, and delivery across Consumer Money, Business Money (including Tax Credits), Accounting, Expenses \u0026amp;amp; Invoicing, and Payments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a critical leadership role responsible for building secure, scalable, and compliant financial systems that power how customers move, manage, and understand their money. You will lead multiple engineering teams, partner closely with Product, Design, Risk, Compliance, and Finance, and drive operational excellence across high-scale, high-trust financial infrastructure. This is a rare opportunity to shape the future of a product that millions of people depend on for their financial stability. You\u0026#39;ll be challenged to modernize essential platforms, drive the next wave of product innovation (from financial wellness to AI-powered automation), and build for massive scale and unflinching reliability. We\u0026#39;re looking for a visionary leader who can inspire a large organization, navigate immense technical complexity, and ultimately help us make the work of paying a team disappear.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be leading the Money Engineering team, a core part of Gusto\u0026#39;s Fintech Products and the team most directly connected to our customers\u0026#39; peace of mind. We believe that financial wellness isn\u0026#39;t just a feature - it’s the foundation of trust with every business we serve. We don\u0026#39;t just build software; we take on the immense complexity of financial wellness so our customers can focus on their passions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;flex flex-col text-sm pb-25\u0026quot;\u0026gt;\n\u0026lt;article class=\u0026quot;text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [\u0026amp;amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\u0026quot; data-turn-id=\u0026quot;request-69b364c1-9320-8327-b9a5-4cd02f968e84-3\u0026quot; data-testid=\u0026quot;conversation-turn-24\u0026quot; data-scroll-anchor=\u0026quot;true\u0026quot; data-turn=\u0026quot;assistant\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex max-w-full flex-col gap-4 grow\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;amp;]:mt-1\u0026quot; data-message-author-role=\u0026quot;assistant\u0026quot; data-message-id=\u0026quot;141ecf15-f7a7-44ca-bb93-d6115d6bd9ce\u0026quot; data-message-model-slug=\u0026quot;gpt-5-3\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex w-full flex-col gap-1 empty:hidden\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1ko9v0w\u0026quot; data-start=\u0026quot;0\u0026quot; data-end=\u0026quot;181\u0026quot;\u0026gt;Defines and executes the long-term technical strategy for the Money platform, ensuring scalable, resilient, and compliant financial systems across consumer and business products.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1ko9v0w\u0026quot; data-start=\u0026quot;0\u0026quot; data-end=\u0026quot;181\u0026quot;\u0026gt;Drives platform thinking across payments, ledgers, accounting systems, and financial data infrastructure while meeting regulatory, security, and audit requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2\u0026quot; data-end=\u0026quot;181\u0026quot;\u0026gt;Leads and develops senior engineering leaders, fostering a high-performing, inclusive culture focused on accountability and customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1n8ef1z\u0026quot; data-start=\u0026quot;495\u0026quot; data-end=\u0026quot;624\u0026quot;\u0026gt;Owns org design, capacity planning, and hiring strategy, while establishing clear ownership across product and platform teams\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1rmd91c\u0026quot; data-start=\u0026quot;626\u0026quot; data-end=\u0026quot;790\u0026quot;\u0026gt;Oversees delivery of high-quality financial products and complex cross-functional initiatives (e.g., money movement, tax credits, invoicing, expense management)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;8xxtx5\u0026quot; data-start=\u0026quot;791\u0026quot; data-end=\u0026quot;936\u0026quot;\u0026gt;Improves engineering velocity, operational excellence, and incident response, partnering with Risk, Compliance, and Legal for secure delivery\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;oj7x02\u0026quot; data-start=\u0026quot;938\u0026quot; data-end=\u0026quot;1074\u0026quot;\u0026gt;Guides architecture for critical financial systems, including ledgers, payment orchestration, reconciliation, and reporting pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;k7n80\u0026quot; data-start=\u0026quot;1075\u0026quot; data-end=\u0026quot;1233\u0026quot; data-is-last-node=\u0026quot;\u0026quot;\u0026gt;Champions best practices in distributed systems, data integrity, and fault tolerance, while driving observability, auditability, and technical modernization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;mt-3 w-full empty:hidden\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/article\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the technical north star for Gusto\u0026#39;s core payments and fintech platforms, guiding the evolution of our architecture toward greater scalability, reliability, and flexibility for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture a world-class engineering organization of over 50, fostering a culture of excellence and investing deeply in the growth of our People Empowerers and senior technical leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver with excellence on a high-stakes roadmap, leading your teams to execute complex, deeply technical projects that are fundamental to our customers\u0026#39; trust and our business\u0026#39;s success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the next generation of financial products innovation by partnering with product and design leaders to transform our customer experience from simply being \u0026lt;em\u0026gt;possible\u0026lt;/em\u0026gt; to being truly \u0026lt;em\u0026gt;magical\u0026lt;/em\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uplevel our engineering craft and operational rigor, championing a culture of quality, continuous improvement, and ownership for the systems that form the bedrock of Gusto.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key voice in Gusto\u0026#39;s engineering leadership, collaborating across the company to influence strategy and ensure our payroll platform enables the ambitious future of our entire product ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of engineering experience, including 5+ years leading senior engineering leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience building and scaling fintech, payments, accounting, or financial infrastructure systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning regulated financial systems with strong compliance and audit requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success leading multi-team organizations (50+ engineers preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of payment systems, ledgers, reconciliation, and financial data integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with distributed systems at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with regulatory frameworks impacting financial products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data and platform architecture instincts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker with strong execution discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional cross-functional collaborator.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership mindset with bias for action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with executive presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for building inclusive, high-performing teams.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Money is foundational to our platform and our customers’ success. This leader will shape the systems that power how businesses and individuals manage, move, and understand their money—ensuring trust, reliability, and innovation at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7553088","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3342623,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7553088,"updated_at":"2026-04-03T13:41:15-04:00","requisition_id":"J-016813","title":"Head of Gustie Growth","company_name":"Gusto, Inc.","first_published":"2026-02-23T13:46:25-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for a \u0026lt;strong\u0026gt;builder\u0026lt;/strong\u0026gt; to take on the role of \u0026lt;strong\u0026gt;Head of Gustie Growth \u0026lt;/strong\u0026gt;as we rethink how people grow in an AI-native company.\u0026amp;nbsp;This role is about designing the systems that shape growth day to day. Not courses. Not programs. The actual mechanics of work. Onboarding, feedback, performance reviews, promotion decisions, and leadership expectations should all help people get better by default, without needing special events or extra effort.\u0026amp;nbsp;You will be responsible for building new architecture and tearing down what no longer serves us. AI will be a core part of how you do this, not as a concept, but as a practical tool for reflection, coaching, skill building, and clarity. The goal is simple but hard: make growth obvious, continuous, and hard to avoid.\u0026amp;nbsp;This is a role for someone who wants to build something durable, test it in the real world, and keep improving it. If it works, others will copy it. If it doesn’t, you’ll learn fast and fix it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Talent Development team sits within the Gustie Engagement Team, with a shared purpose: to help Gusties write the best chapters of their careers. We do this by designing the conditions that create clarity, connection, and commitment across the employee journey, not through programs, but through how work actually happens.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The day-to-day will change. That’s part of the job.)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the Gustie growth system at Gusto, from onboarding through executive leadership, with AI embedded at its core\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Redesign moments like feedback, performance reviews, and promotion decisions so AI actively helps people reflect, learn, and improve in real time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat AI as a design partner in growth, deciding deliberately where it should lead, where it should support, and where humans stay firmly in charge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build development directly into the flow of work, with AI reducing friction, surfacing insights, and prompting better decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype, test, and ship AI-enabled changes that meaningfully improve how people grow here\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define new AI-native standards for leadership development, coaching, and skill building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create feedback loops and signals, powered by AI, that make growth, readiness, and leadership effectiveness visible as the company evolves\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously revisit what belongs in code, what belongs in judgment, and how the boundary should shift over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(If you’ve done this before, you’ll recognize yourself.)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ve built something that changed how people actually worked. It might have been called talent, product, systems, or something else entirely, but it moved behavior, not just decks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You believe the walls are hollow and you don’t assume systems are fixed just because they look finished.\u0026lt;br\u0026gt;You get impatient with patchwork solutions and prefer fixing the system instead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable starting without a playbook and writing one as you go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You already use AI as part of how you think and work, not as a talking point or side project.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can hold a long-term point of view while shipping fast and putting real things into the world.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong opinions about what good looks like, and you’re willing to change them when reality disagrees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care deeply about how people grow, especially when things are changing quickly or breaking in interesting ways.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;People who fit this role often have \u0026lt;strong\u0026gt;10–12 years of relevant experience\u0026lt;/strong\u0026gt;, but we care far more about what you’ve built than how your resume is labeled. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What does success look like?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A year into this role, growth at Gusto is no longer something people are asked to manage on top of their jobs. It is something the company’s systems quietly and consistently do.\u0026amp;nbsp;The everyday work of the company generates signal by default. Decisions, docs, code, customer interactions, feedback, and leadership moments all leave usable traces. Those signals are captured and interpreted as work happens, then reflected back in ways that help people see patterns, progress, and gaps without needing to reconstruct the past or advocate for themselves. Growth becomes legible.\u0026amp;nbsp;Learning is no longer organized around classes, curricula, or moments on a calendar. Instead, it exists as an always-on environment woven into how work gets done. People can quickly see examples of strong judgment, understand what “good” looks like in context, and explore how similar problems have been solved before. AI makes this possible at scale by synthesizing real examples, answering questions in the moment, connecting people to relevant expertise, and turning individual insight into shared capability.\u0026amp;nbsp;Over time, development feels less like an intervention and more like a natural byproduct of doing the work. People pull what they need when they need it. Leaders spend less time explaining expectations and more time reinforcing them. The system improves with use, because every interaction adds clarity rather than noise.\u0026amp;nbsp;Importantly, the system has a point of view. It creates gentle pressure in the right places and removes friction in the wrong ones. It makes certain behaviors easier, others harder, and does so through design rather than persuasion. Standards become clear not because they are stated repeatedly, but because the environment reinforces them.\u0026amp;nbsp;At that point, this work no longer resembles traditional Talent Development or Performance Management. It looks like core infrastructure for a company that expects to keep changing, and expects its people to keep pace not through heroics, but through design.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $150,000 /year\u0026amp;nbsp; to $180,000 /year in Denver \u0026amp;amp; most major metro locations, and $177,000/year to $210,000 /year for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1198,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7528854","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3334811,"location":{"name":"Denver, CO;San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7528854,"updated_at":"2026-03-26T12:54:44-04:00","requisition_id":"J-016767","title":"Head of Technical Recruiting","company_name":"Gusto, Inc.","first_published":"2026-01-18T18:20:48-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, the People team is the foundation of everything we do. As the Head of Technical Recruiting, you will lead a critical engine for Gusto’s growth that supports our world-class Engineering organization, as well as Infrastructure, Data, Security, and IT. You will be a strategic business partner to our VP+ Engineering leaders, heavily impacting Gusto’s hiring strategy and ability to bring in world-class talent at scale. This is a high-impact leadership role where you will manage a team of approximately 15 (FTEs and contractors), including two direct-report managers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Technical Recruiting team is a dynamic, forward-thinking group focused on identifying top-tier talent through a blend of innovative sourcing and recruiting tools. We prioritize diversity-focused hiring to foster an inclusive and equitable workforce, ensuring that all candidates have equal opportunities to thrive. As part of the Invite pod, we are committed to agility and continuous improvement, driving efficient, high-impact hiring processes that support growth and innovation across the Engineering and AIT organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empower a Team of Leaders:\u0026lt;/strong\u0026gt; Empower and develop a team of 20, including directly managing two recruiting managers who support Gusto’s technical hiring needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Engineering Partnership:\u0026lt;/strong\u0026gt; Partner with VP+ Engineering leaders on all aspects of the recruiting process, from defining high-bar hiring profiles to aligning on long-term growth goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Data Innovation:\u0026lt;/strong\u0026gt; Review, select, and implement innovative AI-driven tools and data-informed strategies, including AI, to elevate how we attract top talent and increase recruiter productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale Hiring Strategies:\u0026lt;/strong\u0026gt; Develop and implement strategies to ensure we continue to attract and retain technical talent that reflects the 400,000+ small businesses we serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Top-of-Funnel Excellence:\u0026lt;/strong\u0026gt; Innovate on top-of-funnel strategies to attract incredible technical talent, inclusive of employer brand, engineering community relations, and referrals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Decision Making:\u0026lt;/strong\u0026gt; Build and leverage data infrastructure to forecast capacity, shape sourcing strategies, and influence executive decision-making with compelling insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;12+ years of recruiting experience\u0026lt;/strong\u0026gt;, with at least 6+ years in people management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience managing managers\u0026lt;/strong\u0026gt; and leading large teams (15-20+) in a high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineering Recruiting Expertise:\u0026lt;/strong\u0026gt; A proven track record of building large-scale engineering organizations; this is the most critical requirement for this role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Data Fluency:\u0026lt;/strong\u0026gt; Curiosity and proven ability to learn and apply AI-driven tools to improve operational efficiency and recruiting effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Stakeholder Management:\u0026lt;/strong\u0026gt; Experience working as a peer to VP+ technical leaders to influence hiring philosophy and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on Leadership:\u0026lt;/strong\u0026gt; Thrives in the trenches with their team while setting clear strategic direction and modeling best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $195,745/yr to $241,419/yr in Denver \u0026amp;amp; most major metro locations, and $229,785/yr to $283,402/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1198,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7658063","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3372156,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7658063,"updated_at":"2026-03-26T13:04:00-04:00","requisition_id":"J-016967","title":"Litigation Counsel","company_name":"Gusto, Inc.","first_published":"2026-03-13T10:38:21-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Litigation counsel to join the Legal Employment \u0026amp;amp; Litigation team to meet the expanding needs of our company and our customers.\u0026amp;nbsp; In this role, you’ll advise and counsel on a range of litigation, including commercial and consumer disputes, and investigate and respond to regulatory investigations, and third-party audit and information requests.\u0026amp;nbsp; If you thrive in fast paced environments, and excel at finding creative solutions, dreaming big, and executing on complex cross functional projects this role is perfect for you!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto’s Legal \u0026amp;amp; Compliance team partners with product teams to enable innovation, facilitate responsible company growth, accelerate the Gusto roadmap, and provide compliant products to our customers, through solution-focused counsel on legal and business risks. We are passionate about using groundbreaking technology and excellent service to elevate the experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide legal advice and counsel on a wide range of pre-litigation, litigation and regulatory disputes, including commercial, consumer, and IP disputes and regulatory investigations and enforcement actions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to regulatory agency audits, investigations, and demands for information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams to conduct-fact finding and draft responses to demand letters and other third-party requests for information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and oversee outside counsel in litigation matters, effectively managing costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify, analyze, and mitigate legal risks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll need for this role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JD degree and a member of a State bar/active license to practice law.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of combined legal experience in handling litigation, investigations, and enforcement matters, with experience working in an in-house legal department at a technology company.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience interacting with Federal and State regulatory agencies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we’d love to see you bring to the table:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A collaborative approach and demonstrated ability to work well independently under pressure, while contributing to cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiasm for how technology can streamline and improve processes and pain points.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with bankruptcy, employment, securities, and/or ERISA law.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build consensus and build strong relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eagerness to dive in, build, and drive projects independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creatively solving problems, taking into account legal risk and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A team player mindset (no job is too big or too small).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail and the ability to follow through in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $168,000/yr to $207,000/yr in Denver \u0026amp;amp; most major metro locations, and $198,000/yr to $244,000/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73747,"name":"Legal \u0026 Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7770023","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3402967,"location":{"name":"Denver, CO; Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"100410","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"123000","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"145595","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7770023,"updated_at":"2026-04-03T16:28:13-04:00","requisition_id":"J-017120","title":"Manager, Dedicated Service Advisor","company_name":"Gusto, Inc.","first_published":"2026-04-02T17:02:51-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Dedicated Service Advisor PE, you’ll lead a team of Advisors who serve as the single point of contact for Gusto’s most valued customers. You’ll coach and develop your team to deliver proactive, high-touch support, strengthen customer relationships, and drive loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner cross-functionally to remove barriers, improve processes, and influence product decisions based on customer insights. Your leadership will ensure operational excellence, empower your team to move quickly and think creatively, and help scale the Dedicated Service model to deliver an exceptional customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Dedicated Service team is a segment of our Customer Care team dedicated to building and expanding relationships with our high-value customers. The team manages an assigned book of customers (~150 customers), serving as product experts, and providing trusted and efficient service.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing team of Dedicated Service Advisors, fostering deep product expertise, strong customer ownership, and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach Advisors to deliver proactive, relationship-driven support that builds trust, drives satisfaction, and reduces churn across their book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor performance metrics and customer health to identify trends, escalate risks, and ensure a consistent, exceptional customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Sales, Product, Payroll, Benefits, and Risk teams to remove barriers, streamline processes, and influence roadmap decisions through customer insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational strategy and continuous improvement, ensuring scalable systems, workflows, and best practices for both reactive and proactive support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of critical thinking and creative problem-solving, empowering Advisors to navigate ambiguity and deliver thoughtful, consultative solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion team engagement and development, using coaching, feedback, and recognition to build confidence, accountability, and long-term career growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI and automation to dramatically improve team efficiency and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years experience leading and managing teams of high performing individual contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in payroll required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in benefits/ health insurance preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Gusto platform or similar preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of customer satisfaction indicators and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in identifying, analyzing, and implementing behaviors that build customer loyalty\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in continuous process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using data to build new processes and improve existing ones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to hire, coach, and retain top talent in a highly complex and regulated support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated AI Accumen: Experience leveraging AI to drive process and decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;cash compensation range for this\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;role is $92,245 to $119,919/or yr in Denver, and $86,530 to $112,489/yr in Phoenix. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the level and amounts listed above.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":62008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7659617","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3372465,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7659617,"updated_at":"2026-04-01T13:52:49-04:00","requisition_id":"J-016998","title":"Partner Manager","company_name":"Gusto, Inc.","first_published":"2026-02-26T22:25:36-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Partner Manager at Gusto, you will be responsible for driving the strategy and growth of a portfolio of GustoPro\u0026#39;s largest and most strategic accounting firm partners. In this role, you will be responsible for maintaining and expanding current revenue and usage within these firms, as well as identifying, pitching, and facilitating growth opportunities. You should be comfortable building deep relationships at all levels of a partner organization, from staff accountants to managing partners, and adept at managing complex partner relationships and product configurations. You will also work cross-functionally with senior members of Gusto’s team to strengthen the partner relationship, coordinate joint efforts, and provide input as we evolve our GustoPro product roadmap and processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;GustoPro is a game-changing, cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro boasts powerful features like client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software, enabling firms to elevate their client service and skyrocket their practice growth. \u0026lt;a href=\u0026quot;https://cdfpou6spddpx3bg.vercel.app/\u0026quot;\u0026gt;Learn more about GustoPro\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take a portfolio-based approach to your book of business to identify areas of risk and opportunities for revenue growth within your assigned accounting firms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build detailed territory and account plans to lead Quarterly Business Reviews (QBRs) within your large partner portfolio to identify opportunities for growth, including aligning\u0026amp;nbsp; the GustoPro Partner Program with the partners strategic growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance both new partner acquisition (in collaboration with dedicated Partner BDR) and development of active partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a single point of contact for partners on behalf of aligned cross-functional sales supporting roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate outreach strategy and partner enablement with cross-functional supporting functions to grow cross-sell/up-sell product adoption.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead frequent discussions (weekly status calls, upsell calls, QBRs) with partners to ensure they are leveraging the GustoPro platform to achieve successful business outcomes for their clients and their firm.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive awareness and usage of new or updated GustoPro features and integrations to the partners in your book, showcasing how these advancements can benefit their clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end execution of contract renewals and upsells, negotiating mutually beneficial terms and ensuring seamless transitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product, design, and engineering teams to provide informed recommendations for GustoPro’s product roadmap, based on partner feedback and market trends, to enhance the partner and client experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate and update internal and external stakeholders, inclusive of C-suite executives at Gusto, partners, and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and report to leadership on sales activity, pipeline progress, and market trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to meet with prospective partners. This includes representing Gusto at Industry Events and Conferences.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as a Partner Manager, Channel Manager, or other Sales-related function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A consistent track record of \u0026lt;em\u0026gt;exceeding\u0026lt;/em\u0026gt; sales quotas and building long-term client relationships. Including negotiating complex six-figure contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong drive to succeed, and comfortable pushing the pace of action with partners and internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving abilities – you\u0026#39;re a strategic thinker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively but autonomously: asking for what you need, but not expecting micromanagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM and Sales Software (e.g., Salesforce, ZoomInfo, Tableau).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver \u0026amp;amp; most remote locations, and $155,000/yr to $182,000/yr for San Francisco \u0026amp;amp; New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;target\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; 70% base pay and 30% commission pay with an uncapped commission structure. \u0026lt;/strong\u0026gt;Final offer amounts and the \u0026lt;em\u0026gt;exact\u0026lt;/em\u0026gt; base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7641977","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3367908,"location":{"name":"Denver, CO;Las Vegas, NV;Atlanta, GA;Chicago, IL;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7641977,"updated_at":"2026-03-31T16:49:28-04:00","requisition_id":"J-016939","title":"Partner Manager, Retirement","company_name":"Gusto, Inc.","first_published":"2026-03-17T18:05:21-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Partner Manager to drive the strategy and growth of Gusto 401(k) through our Channel Partner network of Accounting and Advisor Firms. This is a strategic, portfolio management role that goes beyond traditional sales—you will own the full lifecycle of partner relationships, from acquisition to long-term development and expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll serve as the primary point of contact for your assigned firms, building structured account plans, leading Quarterly Business Reviews, and coordinating cross-functional resources to grow both new and active partnerships. Success in this role requires balancing sales execution with relationship management and business operations—while leveraging AI-powered tools to prioritize opportunities and maintain a healthy, high-performing book of business within a regulated retirement environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take a portfolio-based approach to your book of business to identify areas of risk and opportunities for revenue growth within your assigned Accounting and Advisor Firms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build detailed plans to lead select Quarterly Business Reviews (QBRs) within your partner portfolio to identify opportunities for growth, including aligning the Gusto 401(k) Partner Program with each partner\u0026#39;s strategic growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with senior members of Gusto’s team to strengthen the partner relationship, coordinate joint efforts, and provide input as we evolve our product roadmap and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance both new partner acquisition and the development and expansion of active partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a single point of contact for partners on behalf of aligned cross-functional sales supporting roles, coordinating internal resources to deliver a unified partner experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate outreach strategy and partner enablement with cross-functional supporting functions to grow 401(k) adoption across your book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead frequent partner discussions—including weekly status calls, upsell conversations, and QBRs—to ensure partners are leveraging Gusto 401(k) to achieve successful outcomes for their clients and their firm.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate Channel Partners on Gusto\u0026#39;s partnership program, enabling them to better support their business clients through consultative selling and deep product knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive awareness and adoption of new or updated Gusto 401(k) features and integrations, showcasing how these advancements can benefit partners and their clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own accurate lead, account, and activity tracking in Salesforce to support effective pipeline management, partner engagement, and leadership reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply empathy and deep product knowledge to understand client and partner needs and recommend tailored solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and report to leadership on sales activity, pipeline progress, partner health, and market trends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as a Partner Manager, Channel Manager, or other Sales-related function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build and execute territory and account plans, including leading QBRs or similar strategic business reviews with external partners or clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A consistent track record of exceeding sales quotas and building long-term client relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience balancing new business acquisition with active account development and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional coordination skills—comfortable acting as a central point of contact and aligning internal teams around partner needs and growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, with comfort engaging stakeholders at all levels—from staff advisors to firm leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving abilities; you think strategically about your book of business, not just individual deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM and Sales Software (e.g., Salesforce, ZoomInfo, Outreach).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the 401(k), financial advisor landscape, or workplace benefits space is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our target on-target earnings (OTE) compensation for this role is $120,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta, Phoenix \u0026amp;amp; most remote locations. This OTE is structured with a \u0026lt;em\u0026gt;target\u0026lt;/em\u0026gt; 70% base pay and 30% commission pay with an uncapped commission structure.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7460250","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3315192,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"117895","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"140000","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"162106","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7460250,"updated_at":"2026-03-31T18:36:25-04:00","requisition_id":"J-016644","title":"People Technology Analyst - Workday","company_name":"Gusto, Inc.","first_published":"2025-12-30T17:31:24-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;We are seeking an experienced L4 People Technology Workday Developer to lead the design, configuration, and optimization of Workday solutions that power our HR and payroll processes. The ideal candidate brings advanced, wide-ranging Workday expertise, applies creative and effective solutions to complex business problems, and guides the development of new approaches and best practices. This role operates with a high degree of independence, mentors others on Workday functionality, and partners closely with the People Team, IT, and cross-functional stakeholders to ensure Workday delivers scalable, business-ready outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The People Solutions team is transforming how Gusto supports its people by pairing cutting-edge AI with smart automation. We optimize workflows, enhance service delivery, and free up teams to focus on meaningful, high-impact work to support a more responsive, efficient, and future-ready people experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Workday Configuration \u0026amp;amp; Enhancements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Lead configuration of Workday modules (e.g., HCM, Talent, Absence, Compensation, Payroll, Time Tracking) on complex business requirements, applying in-depth evaluation to determine optimal approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Architect and guide development of Workday Business Processes, calculated fields, condition rules, and security roles; exercise judgment in selecting methods and techniques on new assignments.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Lead evaluation and adoption of new features with each Workday release; identify creative solutions and guide policy development for optimization across modules.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;This role is primarily focused on functional configurations within Workday and will partner closely with integration developers, not be responsible for integration build.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Analytics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Develop and own advanced, matrix, composite, and dashboard reports in Workday; apply in-depth analytical judgment to surface actionable workforce insights for senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Drive data quality and integrity standards across Workday and connected systems; provide in-depth analytical insights to inform workforce decisions and cross-functional planning.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Own audit readiness through proactive reporting, documentation, and control frameworks; determine appropriate methods independently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Testing \u0026amp;amp; Quality Assurance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Design and lead test strategies including test plans, scripts, and UAT coordination; exercise independent judgment in defining testing approaches and resolving complex issues.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Lead regression and functional testing for biannual Workday releases; determine procedures and guide team approach to ensure quality and business continuity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Network with key contacts across functions; adapt communication style to diverse audiences and frequently advise others—including senior partners—on complex Workday matters, using persuasion and judgment to drive alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Provide expert-level Workday system support; independently diagnose and resolve complex issues, and develop scalable solutions that prevent recurrence.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Mentor and upskill team members and key users on Workday functionality; act as an internal subject matter authority on system capabilities and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Bachelor’s degree in Computer Science, Information Systems, HR Technology, or related field (or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;8+ years of hands-on Workday development or configuration experience (or 6 years with a Master’s degree; or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Advanced, wide-ranging knowledge of Workday security, business processes, reporting, and calculated fields; proven ability to independently determine methods and techniques on new, complex assignments.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;Demonstrated ability to work on complex, ambiguous issues requiring in-depth evaluation; exercises independent judgment in selecting approaches, with work reviewed upon completion rather than in progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is between $128,000 - $160,000/year in Denver, between $154,945 - $198,681/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1198,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/6356147","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2993356,"location":{"name":"San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":6356147,"updated_at":"2026-03-26T15:34:24-04:00","requisition_id":"J-014561","title":"Principal Data Scientist – Product","company_name":"Gusto, Inc.","first_published":"2025-10-24T16:46:28-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for highly skilled and motivated Principal Data Scientists with extensive experience (10+ years) applying their expertise in a business environment. As a Product Data Scientist, you will play a crucial role in leveraging experimentation, statistical inference, and causal analysis to drive strategic decision making that contributes to the overall success of our organization. The ideal candidate is a trusted data storyteller with strong statistical and coding skills, and a passion for applying these skills to help small businesses thrive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will work closely with our Product, Engineering, Design, Finance, and other Data teams to become an expert in the data for your domain, define and track metrics that help us understand our business performance, and dive deep into our Payroll, Benefits, and HR data to deliver insights and answer questions. You’ll also integrate AI-assisted practices to accelerate analysis, enhance rigor, and expand the reach of insights across Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have multiple senior Data Scientist roles open at this senior-most level, each focused on a different area critical area of our businesses.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Leadership:\u0026lt;/strong\u0026gt; Shape the analytical strategy for a major product or business area. Identify high-leverage opportunities, set long-term measurement and experimentation direction, and align executive stakeholders around data-driven priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution Excellence:\u0026lt;/strong\u0026gt; Drive and execute on org-level analytical roadmaps that shape company strategy. Achieve alignment and ensure consistent analytical rigor and metric integrity across product domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scaled Impact:\u0026lt;/strong\u0026gt; In addition to being an expert in statistical methods and driving impact through execution, you will drive frameworks for experimentation, causal analysis, and metric design that scale across multiple teams and influence org-wide decision quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Partnership:\u0026lt;/strong\u0026gt; Serve as a trusted advisor to senior product, engineering, and business leaders. Anticipate emerging questions, proactively define success measures, and advocate for data-informed strategy across the org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Innovation:\u0026lt;/strong\u0026gt; Push the boundaries of statistical modeling, experimentation, and AI-assisted analytics. Design methods and tools that expand how Gusto leverages data to drive customer and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship:\u0026lt;/strong\u0026gt; Mentor and coach more junior data scientists, raising the bar for analytical thinking and storytelling.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in Data Science at a product-focused software company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL and Python skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to apply statistical methods, causal inference, and experimental design to real business problems.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing Machine Learning models is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with a track record of influencing cross-functional stakeholders and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading large, technically complex projects with clear business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, resilient problem-solver who independently structures ambiguous problems into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for mentoring others and raising the bar for data science craft across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS/MS/PhD in a quantitative field (Statistics, Economics, Computer Science, Applied Math, etc.) or equivalent industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $184,000/yr - $210,000/yr in Denver, and $217,000/yr - $250,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74517,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7640344","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3367528,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7640344,"updated_at":"2026-03-25T22:00:11-04:00","requisition_id":"J-016957","title":"Principal Product Designer, CoreX AI","company_name":"Gusto, Inc.","first_published":"2026-03-04T12:55:55-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Design at Gusto\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We\u0026#39;re a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don\u0026#39;t care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are building an AI-native design organization — and we mean that seriously. We\u0026#39;re looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn\u0026#39;t a future aspiration — it\u0026#39;s how we work now, and it\u0026#39;s changing what the design role looks like at Gusto and across the industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Principal Product Designer to lead AI design across Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is one of the most senior individual contributor design roles at the company. You’ll define how AI works, behaves, and earns trust across the Gusto platform – starting with Gus, our AI conversational assistant, and expanding into AI-powered workflows embedded in payroll, benefits, HR, and beyond. You’ll shape the interaction model, UX principles, and product direction for AI across Gusto. You will work with senior Product and Engineering leaders to define our AI portfolio. You will develop important AI features that customers will consider and you’ll ship high-impact, customer-facing AI capabilities that help our customers get their work done faster and more effectively, while building their trust in Gusto. These features will help customers finish their tasks faster and build their trust in Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is both strategic and hands-on. We’re looking for someone who can set a long-term UX vision for AI and turn it into real, shipped product that meaningfully improves how small businesses get work done.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve the UX vision for our Gus conversational assistant and AI experiences across the Gusto platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and ship Tier 1 AI initiatives from early concept through launch and iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design full AI-powered workflows – shaping how users provide input, how model outputs are validated and acted on, and how the experience handles risk, uncertainty, and failure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with AI Product and Engineering leaders to translate complex technical constraints into intuitive, credible user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable AI interaction patterns and design principles that teams across Gusto can adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and iterate on prompts in collaboration with engineering, PM, and content design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tooling to accelerate exploration and prototyping, customer feedback loops, and shipping to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor designers on the AI team and coach designers across Gusto who are shipping AI features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for high-quality, responsible AI experiences across Design and R\u0026amp;amp;D.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven AI product impact: \u0026lt;/strong\u0026gt;You’ve shipped LLM-driven product experiences to production and can demonstrate measurable impact on adoption, efficiency, or user trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems-level thinking: \u0026lt;/strong\u0026gt;You’ve designed complete AI workflows – not just chat interfaces – and can speak fluently about failure modes, guardrails, user control, and transparency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic product influence: \u0026lt;/strong\u0026gt;You’ve defined UX direction at a portfolio or company level and influenced roadmap, scope, and sequencing decisions in partnership with senior PM and Engineering leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical fluency: \u0026lt;/strong\u0026gt;You’re comfortable collaborating with highly technical AI engineers. You understand concepts like retrieval, context management, latency, and model reliability, and can translate them into robust UX decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builder mindset: \u0026lt;/strong\u0026gt;You ship. You prototype. You iterate. You’re not interested in defining principles without turning them into real customer impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Organizational leadership:\u0026lt;/strong\u0026gt; You have enhanced team work quality. You achieved this by coaching team members, setting new standards, and building solid partnerships across different functions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Compensation Details\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $204,000/yr to $238,000/yr in Denver \u0026amp;amp; most remote locations, and $240,000/yr to $280,000/yr in San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74516,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7665272","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3373725,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7665272,"updated_at":"2026-04-02T17:11:46-04:00","requisition_id":"J-016956","title":"Principal Product Manager, Agentic Benefits Operations","company_name":"Gusto, Inc.","first_published":"2026-04-01T15:01:26-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By the Numbers:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Named \u0026lt;a href=\u0026quot;https://gusto.com/about/awards-recognition\u0026quot;\u0026gt;#1 best software for small business \u0026lt;/a\u0026gt;of 2024 by G2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Over $500M in annual revenue\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;There are 6.2M employers in the US, 98% have fewer than 100 employees \u0026lt;sup\u0026gt;(1)\u0026amp;nbsp;\u0026lt;/sup\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;550,000 new businesses are created each year in the US \u0026lt;sup\u0026gt;(1)\u0026amp;nbsp;\u0026lt;/sup\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Product Management is like at Gusto:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto operates a scaled, full-suite benefits brokerage and is building a Professional Employer Organization (PEO) offering to serve more complex small businesses with a bundled solution for HR, payroll, benefits, and compliance.\u0026amp;nbsp;Our existing brokerage business is among the largest in the US serving the SMB market, and our PEO bet is one of our most strategic new initiatives, with FY26 focused on developing the foundation and FY27 aimed at launching a differentiated, scalable customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Product Manager to lead the transformation of Gusto\u0026#39;s benefits administration platform, the product that powers benefits for tens of thousands of SMBs and their employees. This role owns what happens after benefit selections are made: implementing plans with carriers, fulfilling enrollments, and giving customers visibility into the status of their benefits.\u0026amp;nbsp; It is a broad scope, encompassing agentic workflows, customer-facing experiences, internal tooling, and carrier integrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership: \u0026lt;/strong\u0026gt;Lead long-term strategy. This includes driving research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;North Star: \u0026lt;/strong\u0026gt;Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Gusto is building toward a cohesive and differentiated Benefits \u0026amp;amp; PEO offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate: \u0026lt;/strong\u0026gt;Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared understanding and ensure cross-functional teams are set up to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accelerate Execution: \u0026lt;/strong\u0026gt;Step into the highest-priority gaps that stand in the way of success. Whether it’s clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you’ll help move the work forward by creating clarity, building momentum, and enabling others to succeed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product management experience, ideally with additional professional experience in roles that involved leading large, complex, and cross-functional initiatives\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A systems thinker with experience in AI-driven workflows, operations platforms, and process transformation. Benefits experience is a plus, but not a requirement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinking and the ability to connect work across customer needs, product design, internal operations, pricing, and go-to-market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and storytelling skills, with a talent for making complexity understandable and actionable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias towards action, comfort operating without a clear playbook, and a desire to drive meaningful progress on long-term company priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you don\u0026#39;t think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we\u0026#39;re looking for someone excited to join the team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver \u0026amp;amp; most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Where do PMs at Gusto work?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. Our open roles will specify on the careers page and in the job description where the position is eligible for work.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;sup\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;(1)\u0026lt;/em\u0026gt;\u0026lt;/sup\u0026gt;\u0026lt;em\u0026gt; Business Applications with Planned Wages (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.census.gov\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.census.gov\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;)\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7312754","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3269702,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7312754,"updated_at":"2026-04-02T16:56:51-04:00","requisition_id":"J-016324","title":"Principal Product Manager, Customer Onboarding ","company_name":"Gusto, Inc.","first_published":"2026-02-27T01:13:05-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By the Numbers:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Named \u0026lt;a href=\u0026quot;https://gusto.com/about/awards-recognition\u0026quot;\u0026gt;#1 best software for small business \u0026lt;/a\u0026gt;of 2024 by G2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Over $500M in annual revenue\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;There are 6.2M employers in the US, 98% have fewer than 100 employees \u0026lt;sup\u0026gt;(1)\u0026amp;nbsp;\u0026lt;/sup\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;550,000 new businesses are created each year in the US \u0026lt;sup\u0026gt;(1)\u0026amp;nbsp;\u0026lt;/sup\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Product Management is like at Gusto:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Growth \u0026amp;amp; Commerce team is responsible for the shared surfaces and platforms that power Gusto’s growth \u0026amp;amp; primary revenue generating experiences. This includes being responsible for the acquisition flows, cross-sell \u0026amp;amp; pricing experiences, as well as the infrastructure that powers pricing, invoicing and revenue communications. The team is responsible for a meaningful portion of Gusto’s overall revenue goals, and has central, shared responsibility for driving traffic to Gusto’s wide range of small business products.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a seasoned Product Manager with a creative mindset to drive growth through innovative customer onboarding strategies. This role involves developing an AI agent to escort the customer through Gusto’s complex onboarding experience. The ideal candidate will excel in creating AI experiences to help customers navigate the issues important to them.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership\u0026lt;/strong\u0026gt;: Own Gusto onboarding customer experiences related to driving conversion, especially experiences that assist customers navigate the complexities of Gusto payroll and expansion onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;North Star\u0026lt;/strong\u0026gt;: Increase conversion of Gusto onboarding experience through experiences that simplify and clarify the overall and component specific onboarding process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate\u0026lt;/strong\u0026gt;: Tight collaboration will include the Gusto core experiences team, other growth teams and the various product teams associated with the onboarding - especially payroll, employee onboarding, state and federal tax registration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Product Management experience with a proven track record of shipping successful products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building and launching AI-powered customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Vision for how AI can fundamentally transform digital experience design and user interaction paradigms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of small business challenges, with the ability to identify, frame, and articulate SMB pain points effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to craft compelling, action-oriented messaging that resonates with small business audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work effectively across cross-functional teams including engineering, design, marketing, and sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design partnership skills with the ability to collaborate with designers to push creative boundaries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving capabilities with a data-informed approach to decision-making\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you don\u0026#39;t think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we\u0026#39;re looking for someone excited to join the team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver \u0026amp;amp; most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Where do PMs at Gusto work?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for this role in San Francisco. Our open roles will specify on the careers page and in the job description where the position is eligible for work. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;sup\u0026gt;(1)\u0026lt;/sup\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;sup\u0026gt; \u0026lt;/sup\u0026gt;Business Applications with Planned Wages (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.census.gov\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.census.gov\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7354943","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3280515,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7354943,"updated_at":"2026-04-02T00:21:39-04:00","requisition_id":"J-016323","title":"Principal Product Manager, Gusto Pro","company_name":"Gusto, Inc.","first_published":"2025-11-25T00:51:46-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By the Numbers:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Named \u0026lt;a href=\u0026quot;https://gusto.com/about/awards-recognition\u0026quot;\u0026gt;#1 best software for small business \u0026lt;/a\u0026gt;of 2024 by G2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Over $500M in annual revenue\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;There are 6.2M employers in the US, 98% have fewer than 100 employees \u0026lt;sup\u0026gt;(1)\u0026amp;nbsp;\u0026lt;/sup\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;550,000 new businesses are created each year in the US \u0026lt;sup\u0026gt;(1)\u0026amp;nbsp;\u0026lt;/sup\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Product Management is like at Gusto:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Principal Product Manager to lead Growth for Gusto Pro, our product specifically built for Accountants. Accountants play a critical role within the Gusto ecosystem. They are one of our largest user groups, but also act as a one-to-many growth engine by referring their small business clients to use Gusto as their payroll provider, generating a substantial portion of our total revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have ambitious plans to become the most efficient platform for accountants to deliver payroll \u0026amp;amp; advisory services to their clients and help millions of small businesses as a result. If you enjoy uncovering \u0026amp;amp; solving big customer problems, driving experimentation, and identifying new ways to propel the growth of a referral-driven business model, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership\u0026lt;/strong\u0026gt;: Lead product discovery to uncover/deeply understand customer problems and test risky assumptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;North Star\u0026lt;/strong\u0026gt;: Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate\u0026lt;/strong\u0026gt;: Partner closely with Engineering, Design, and Data Science on all stages of the product development process, and the\u0026amp;nbsp;Revenue teams to co-create hypotheses and support a sales and product-driven growth engine\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run A/B tests and lean experiments to quickly prove out hypotheses and test new concepts, always looking for ways to get stronger signal on new ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define, measure, and improve key product and business metrics\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of hands-on Product Management experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading growth teams and running clean A/B tests that deliver impactful results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The intangibles: Natural curiosity, grit, customer obsession, and humility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product discovery and analytics skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to tell a compelling story that drives alignment and inspires action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills; ability to quickly build trust with Revenue and Product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for helping small and medium size businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you don\u0026#39;t think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we\u0026#39;re looking for someone excited to join the team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver \u0026amp;amp; most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Where do PMs at Gusto work?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. Our open roles will specify on the careers page and in the job description where the position is eligible for work.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;sup\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;(1)\u0026lt;/em\u0026gt;\u0026lt;/sup\u0026gt;\u0026lt;em\u0026gt;\u0026lt;sup\u0026gt; \u0026lt;/sup\u0026gt;Business Applications with Planned Wages (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.census.gov\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.census.gov\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;)\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7581996","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352053,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Chicago, IL;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7581996,"updated_at":"2026-04-02T17:01:37-04:00","requisition_id":"J-016867","title":"Principal Product Manager, Tax Credits","company_name":"Gusto, Inc.","first_published":"2026-03-19T00:54:25-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By the Numbers:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Named \u0026lt;a href=\u0026quot;https://gusto.com/about/awards-recognition\u0026quot;\u0026gt;#1 best software for small business \u0026lt;/a\u0026gt;of 2024 by G2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3,000+ employees in the United States, Canada, Mexico, and Turkiye and growing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Over $500M in annual revenue\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;There are 6.2M employers in the US, 98% have fewer than 100 employees (1)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;550,000 new businesses are created each year in the US (1)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Product Management is like at Gusto:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking for high-autonomy, entrepreneurial Product Managers to build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners — owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty-gritty details (some describe this kind of role as a “GM” type role).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Tax Credits team is a “mini startup” within Gusto, and an incredibly talented group of people that have a mix of deep customer empathy, domain expertise, and a strong desire to innovate. Our mission is to grow and add value to our customer base, and continually test and refine tools designed to help these customers unlock savings through tax credits and grants. If you enjoy uncovering \u0026amp;amp; solving big problems, driving lean experimentation, building 0 to 1 product experiences, and making a big impact on the lives of small business owners, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership\u0026lt;/strong\u0026gt;: Spearhead the development of a product \u0026amp;amp; business aimed at unlocking value for existing Gusto customers as well as expanding Gusto’s customer base to new segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;North Star\u0026lt;/strong\u0026gt;: Unlocking savings for SMBs through tax credits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate\u0026lt;/strong\u0026gt;: Partner closely with Engineering, Design, Ops and Data Science on all stages of the product development process, and partner with the GM and Revenue team to grow the business and optimize its unit economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead product discovery\u0026lt;/strong\u0026gt; to uncover and deeply understand customer problems and test risky assumptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run lean experiments\u0026lt;/strong\u0026gt; and A/B tests to quickly prove out hypotheses and test new concepts. Always looking for ways to get stronger signal on new ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Create a long-term vision\u0026lt;/strong\u0026gt; and strategy that defines the big problems we can solve well with a durable competitive advantage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of hands-on Product Management experience or 12+ years of relevant work experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building 0 to 1 products with nice to haves in:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product discovery skills and analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The intangibles: natural curiosity, grit, customer obsession, and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to tell a compelling story that drives alignment and inspires action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills; ability to quickly build trust quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for helping small businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you don\u0026#39;t think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we\u0026#39;re looking for someone excited to join the team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver \u0026amp;amp; most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7235291","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3241185,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7235291,"updated_at":"2026-04-02T18:01:57-04:00","requisition_id":"J-016125","title":"Principal Product Manager, Tax Platform","company_name":"Gusto, Inc.","first_published":"2026-01-26T12:44:35-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By the Numbers:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Named \u0026lt;a href=\u0026quot;https://gusto.com/about/awards-recognition\u0026quot;\u0026gt;#1 best software for small business \u0026lt;/a\u0026gt;of 2024 by G2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Over $500M in annual revenue\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;There are 6.2M employers in the US, 98% have fewer than 100 employees (1)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;550,000 new businesses are created each year in the US (1)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Product Management is like at Gusto:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end, and shaping the product from strategy setting through the nitty gritty execution details.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our Product team is lean, which means you’ll have a high degree of impact and ownership.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Tax is a critical pillar of Gusto’s platform. The Tax Platform team owns the core systems that determine how tax liabilities are calculated, tracked, paid, reconciled, and filed for more than 400,000 small businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These systems sit at the intersection of money movement, regulatory compliance, and customer trust. The Tax Platform provides shared capabilities used across Tax, Compliance, and R\u0026amp;amp;D, shaping how tax data flows through the company and how other teams build safely on top of Gusto’s tax foundation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is high-leverage, system-level work. The team is actively modernizing tightly coupled legacy systems, improving correctness and traceability, and creating durable platform capabilities that reduce risk and unlock faster product development across the company. We partner closely with Engineering, Compliance, Legal, CX, Data Science, and Operations to ensure Gusto’s tax platform remains accurate, scalable, and resilient as the business grows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership\u0026lt;/strong\u0026gt;: Own the strategy, roadmap, and execution for foundational Tax Platform systems, with responsibility for shaping platform direction across multiple quarters and years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;North Star:\u0026lt;/strong\u0026gt; Define and evolve a clear Tax Platform strategy that ladders into Gusto’s broader Tax strategy, bringing clarity to ambiguous problem spaces and guiding day-to-day decisions around prioritization, sequencing, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate \u0026amp;amp; Evangelize:\u0026lt;/strong\u0026gt; Partner closely with Engineering, Compliance, Legal, CX, Data Science, and Product teams to align priorities, unblock dependencies, and drive adoption of shared platform capabilities. Translate between platform work and customer and business outcomes to help engineering teams understand impact and help stakeholders understand the value and tradeoffs of platform investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Impact:\u0026lt;/strong\u0026gt; Tie platform initiatives to customer outcomes by using data, domain expertise, and partner input to prioritize work that improves accuracy, timeliness, trust, and operational reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution Excellence: \u0026lt;/strong\u0026gt;Advocate for durable, correct, and scalable solutions while maintaining momentum through incremental delivery, thoughtful sequencing, and clear success metrics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product management experience, including meaningful ownership of platform teams, strategy and multi-year initiatives that created leverage across multiple teams or product areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success operating in complex, multi-product environments with cross-team dependencies and internal platform customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong system-level thinking and product judgment, with the ability to navigate ambiguity, make hard tradeoffs, and drive clarity without relying on consensus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience evolving or modernizing critical systems over time, balancing short-term delivery with long-term platform health and risk reduction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in regulated or compliance-sensitive domains such as payroll tax, fintech, HR, or legal tech, with a deep appreciation for accuracy, auditability, and customer trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to partner closely with engineering teams and translate between platform decisions, customer impact, and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong POV on building products in the age of AI; experience building AI-driven features is a big bonus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you don\u0026#39;t think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we\u0026#39;re looking for someone excited to join the team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $180,000 to $224,000/yr in Denver \u0026amp;amp; most major metro locations, and $210,000 to $263,000/yr for San Francisco, New York, \u0026amp;amp; Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Where do PMs at Gusto work?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Hubs: Toronto, Canada and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;(1)\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; Business Applications with Planned Wages (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.census.gov\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.census.gov\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/6447954","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3019768,"location":{"name":"New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":6447954,"updated_at":"2026-04-02T18:21:55-04:00","requisition_id":"J-014713","title":"Principal Software Engineer - Contractors Payroll","company_name":"Gusto, Inc.","first_published":"2025-04-11T12:53:23-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Principal Engineer for the Contractors team, you will play a pivotal role in shaping the future of Gusto’s flagship Payroll product—one of the core pillars of our platform. You will design, build, and scale the capabilities that power essential experiences for our customers. Working collaboratively with product managers, designers, and other engineers, you will deliver impactful features that meet customer needs and elevate user experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Gusto Engineer at this level, you’ll guide projects end-to-end—shaping initial feature specifications, driving architectural decisions to bring systems closer to their desired end states, executing on complex initiatives, and maintaining code that powers mission-critical functionality. Beyond technical contributions, you’ll help define and contribute to the broader strategy of how Gusto continues to build and scale its Payroll product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re excited about solving complex, high-impact problems and want to contribute to a product that touches the lives of millions, we’d love to have you on board!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Payroll serves as Gusto\u0026#39;s core product, used by each of our 500,000+ customers and contributing significantly to our annual recurring revenue of over $800,000,000. Although we hold the \u0026lt;a href=\u0026quot;https://gusto.com/about/awards-recognition\u0026quot;\u0026gt;leading market position for SMBs in the US\u0026lt;/a\u0026gt;, the market remains highly fragmented, with an estimated 90% still in need of a superior solution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Contractors team empowers businesses to onboard and pay contractors in 120+ countries with ease and speed. This includes critical functionalities such as payroll setup, preparation, and submission, historical reporting, time tracking, and shift scheduling. As a key member of this team, you’ll have the opportunity to make a profound impact on both the product and the customers who depend on it daily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect, build, and maintain scalable, secure, and resilient backend systems to support Gusto’s Payroll products.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as a Technical Lead across multiple teams in Pay Group, helping us keep engineers unblocked and deliver high-quality work supporting our long-term goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help scale one of the largest Ruby/Rails and TypeScript/React applications in the world.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on complex and ambiguous problems with partnerships from Engineering, Product Management, Design, Data Science, Compliance, Operations, and other cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and grow fellow engineers working to create holistic and scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the product development process from concept to launch, delivering delightful products that make payroll, taxes, and compliance simple and easy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage in a highly supportive environment working with others to drive productivity and innovation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of professional software development experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a tech lead, overseeing and successfully delivering projects that span multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiasm for a collaborative, test-driven development environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience building and maintaining resilient backend systems that support customer-facing products, including optimizing existing systems for performance, reliability, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to produce maintainable, structured, and well-documented code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in developing and maintaining RESTful APIs, GraphQL endpoints, and backend services, ensuring seamless integration with frontend systems and third-party services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability in scaling engineering organizations, with a strong focus on individual and team development and mentorship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in highly cross-functional environments working on highly complex products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to clearly communicate technical complexity and facilitate informed trade-offs among stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI tools to build, test, and iterate on products quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of how to evaluate AI-driven outputs using clear success criteria.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to staying current on emerging backend technologies and AI frameworks and patterns, regularly experimenting with new approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to contribute to shared tools or templates that enhance the speed and safety of AI experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $251,000-$309,000 /yr for New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7654934","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371143,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7654934,"updated_at":"2026-03-26T13:03:49-04:00","requisition_id":"J-016965","title":"Principal Software Engineer, Money Group ","company_name":"Gusto, Inc.","first_published":"2026-03-23T16:00:16-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Principal Engineer to serve as a Technical Lead across multiple teams in the Money Group – Gusto\u0026#39;s fastest-growing organization and a cornerstone of the company\u0026#39;s transformation into the Small Business Finance Platform.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll define the long-term technical vision for systems that power cash flow management, lending, expense controls, invoicing, payments, and tax optimization (something about consumer financial health?)– ensuring the architecture scales as we grow. This role spans strategy and execution: setting architectural direction across 5+ teams, vetting external partners, prototyping new product lines to unblock product decisions, extracting services from our monolith, and mentoring the engineers around you. You\u0026#39;ll be the person who fills whatever role the group needs to hit its goals – from hands-on coding to strategic planning to unblocking other teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re excited about building financial infrastructure with real impact on the people and businesses that power the modern economy, we\u0026#39;d love for you to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Money is Gusto\u0026#39;s fastest-growing group, building financial products for both sides of the employment relationship. For small businesses, we\u0026#39;re extending the category of employer-facing financial services – bill pay, invoicing, working capital, expense cards, and cash flow insights that help SMBs get paid faster and pay others with confidence. For employees, we build tools that reduce financial stress: on-demand pay, high-yield cash accounts, automated savings, and credit-building features. This is a deeply technical domain spanning payments infrastructure, lending, multi-party integrations, and mobile-first experiences – with the complexity and scale to match.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, these teams are building toward a unified financial operating system for small businesses – accounting, banking, payments, lending, and tax – all connected to Gusto\u0026#39;s payroll and people platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our unique advantage is Gusto\u0026#39;s authority over payroll data, which we leverage to build a payroll-confidence engine no standalone fintech can replicate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a Technical Lead across multiple teams in the Money Group – setting architectural direction, unblocking engineers, and ensuring high-quality delivery aligned with long-term goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the north-star architectural vision for the Money Group and continuously identify shorter-term projects that move us toward it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect the convergence of Gusto\u0026#39;s People Stack (payroll, HR, benefits) and Finance Stack (banking, accounting, payments, lending) into a unified platform for small businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead service migration from a large Ruby-on-Rails monolith into a service-oriented architecture, defining clean domain boundaries across money movement, lending, and tax.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical due diligence – evaluating codebases, data models, and engineering teams for compatibility with Gusto\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a complex partner ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build prototypes and proofs-of-concept to de-risk new ideas and unblock product decisions quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tackle complex, ambiguous problems in close partnership with Product Management, Design, Data Science, Compliance, and Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive AI-native architecture decisions – from LLM-powered transaction categorization and tax optimization to conversational financial management experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical consultant across all Money sub-teams – Consumer, Business, Tax Credits, Payments – ensuring architectural coherence across the group.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the bar for technical excellence – through code, design reviews, and the standards you hold the group to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor fellow engineers, contribute to the growth of senior and staff engineers, and help build healthy, high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of software engineering experience (successful applicants typically meet or exceed this).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in distributed systems, particularly in payments or fintech – including data modeling for financial systems, consistency guarantees for money movement, and compliance-aware architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of engineering, scaling, and operating large, interconnected production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting long-term technical vision and driving multi-year architectural transformations – not just executing migrations, but identifying the right boundaries, sequencing the work across teams, and ensuring strong technical stewards drive execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across multiple teams, influencing both technical direction and product strategy. Demonstrated ability to own group-level OKRs and be accountable for the technical strategy that delivers them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating decisions for core infrastructure, particularly in fintech – evaluating APIs, negotiating technical contracts, and leading integration from evaluation through production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to bring clarity to complex problems – communicating technical tradeoffs to non-technical stakeholders, identifying significant risks or opportunities before others, and driving decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of raising the technical bar – through code quality, design rigor, testing and security best practices, and the standards you set for those around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of filling whatever role the group needs – from hands-on prototyping to strategic planning to firefighting – with a bias toward action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in complex, highly regulated domains (e.g., fintech, payments, banking, lending,\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation for this role is $214,000-$260,000yr in Denver \u0026amp;amp; most major metro locations, and $ 250,000-$300,000yr in San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7452431","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3312482,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7452431,"updated_at":"2026-03-26T12:49:38-04:00","requisition_id":"J-016609","title":"Product Counsel - PEO/Employment Law","company_name":"Gusto, Inc.","first_published":"2026-01-13T09:58:39-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a creative, experienced attorney who wants to apply their deep expertise in employment law (and co-employment issues) to help shape tech-forward products and services for small businesses. This is a unique opportunity to help build Gusto\u0026#39;s Professional Employer Organization (PEO) offerings and drive Legal \u0026amp;amp; Compliance cross-functional workstreams for one of Gusto\u0026#39;s most strategic new business lines.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will move fluidly between providing front-line advice on Professional Employer Organization (PEO), Human Resource, and co-employment issues, and partnering with colleagues to ensure delivery of advice and counsel across all Legal \u0026amp;amp; Compliance-related workstreams. You will be a key collaborator and primary point of contact for the PEO business teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role will require an ownership mindset, experience driving major product launches, and a focus on curiosity, collaboration, flexibility, and a good sense of humor. Attorneys are expected to use AI tools to accelerate research and processes, synthesize insights, and refine positioning and content with speed and precision, while maintaining accuracy and consistency with legal best practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto’s Legal \u0026amp;amp; Compliance team partners with product and engineering teams to enable innovation, facilitate responsible company growth, accelerate the Gusto roadmap, and provide compliant products to our customers through solution-focused counsel on legal and business risks. We are passionate about using groundbreaking technology and excellent service to elevate the experience of small business owners and their employees. Each team member takes real ownership of their work and makes a meaningful impact every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide front-line legal support to PEO product and operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive legal and compliance workstreams and cross-functional collaboration for pre-launch milestones, compliance frameworks, vendor onboarding, and Go-to-Market readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on risk, product design, features, and operational workflows; address compliance with employment, payroll, HR, licensing, and other requirements relevant to the PEO offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop actionable guidance, templates, and internal training for PEO-related products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally and build consensus with Legal and Compliance, Product, Finance, and Operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain PEO-related compliance work-product to support internal compliance tracking and content creation processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of legal experience, including in-house experience at a technology company. Experience must include employment law, litigation, and product counseling. We have a strong preference for PEO experience. We encourage exceptional candidates without PEO experience to apply if they have a demonstrated ability to quickly acquire deep expertise in complex new legal domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience providing pragmatic legal guidance on tech products and employment obligations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build consensus and strong working relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, solution-oriented mindset with a focus on progress and teamwork (no job is too big or too small).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eagerness to dive in, take ownership of projects, and manage work with accountability, while ensuring appropriate visibility and smooth escalation to senior counsel or other decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI tools to deliver efficiency in your individual work and as essential components in the processes you develop and improve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;JD degree and membership in a State bar with a current license to practice law.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is between $177,000 - $208,000/year in Denver and $208,000 - $245,000/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73747,"name":"Legal \u0026 Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7582899","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352378,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7582899,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"J-016866","title":"Retirement Data Platform Staff Engineer","company_name":"Gusto, Inc.","first_published":"2026-02-26T18:27:10-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Staff Engineer to build, and maintain the data infrastructure at Gusto Retirement. This is a cross-functional role, and as a part of the Retirement Data Platform team, you will partner with engineering teams and work closely with Product, Data Science and Analysts, Compliance and Operations teams to help them achieve their goals. We are looking for a person who is able to understand stakeholders problems and translate complexities of non-technical stakeholders into practical data solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you like being hands-on, making pragmatic technical decisions that serve the needs of end users, you’ll be a great fit.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a small team building data infrastructure to empower data-driven decision-making, passionate about working with data to help people save for retirement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and refine our infrastructure and tools that enable other teams to work with data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take full ownership of the solutions you build, partner with other teams, work with stakeholders to refine ideas, shape scope, implement solutions, monitor production, and troubleshoot problems that arise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other engineering teams to integrate with existing systems and unblock dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on call rotation to support the deployment of supported platform services and the management of the underlying infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, adopt and improve frameworks, policies and tools to streamline the development process\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 7 years of experience in a similar role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building data infrastructure at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming skills in Python and proficiency in SQL for data extraction and manipulation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building solutions in the cloud (GCP/AWS/Snowflake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with streaming systems (Kafka or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to turn vague requirements into clear deliverables with minimal guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and ability to operate in an AI-native environment, leveraging AI tooling to enhance infrastructure operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000-$204,000/year in Denver, $178,000-$223,000/year in Los Angeles, and $197,000-$247,000/year for San Francisco, New York, and Seattle. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7615358","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3362263,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7615358,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"J-016932","title":"Retirement Developer Infrastructure Engineer","company_name":"Gusto, Inc.","first_published":"2026-03-11T16:30:40-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be a key engineer focused on building and owning the systems that make Gusto Retirement engineers productive and happy. This is a very hands-on role: owning AI-powered developer tooling, CI/CD pipelines, and infrastructure services end-to-end, shipping production improvements, and solving real developer productivity and infrastructure problems. We\u0026#39;re building an AI-native engineering culture, and this role is at the center of it: you\u0026#39;ll be a force multiplier that helps Gusto Retirement engineers ship more, faster, by putting the right tools in their hands. You\u0026#39;ll partner closely with engineering teams across the Retirement area to turn developer pain points into reliable, automated solutions, and you\u0026#39;ll help set the technical direction for how we build and operate these systems over time. If you like working on core systems that multiply team velocity, enjoy getting things shipped, and want to shape long-term platform strategy, you\u0026#39;ll be a great fit.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Retirement Developer Infrastructure team owns the tools and systems that power Gusto Retirement engineering. We\u0026#39;re a senior team that works on CI/CD pipelines, observability, developer tooling, database performance, and much more. The work is complex and often cross-functional, so we stay focused, collaborate closely, and keep tight ownership of what we build. We work closely with all Retirement Engineering teams and product, but we\u0026#39;re responsible for execution and reliability end-to-end.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own AI-powered developer tooling including AI coding tools, LLM-integrated workflows, and automation that help Retirement engineers ship faster and more efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and ship CI/CD systems, infrastructure services, and deployment pipelines end-to-end, owning them across multiple quarters while setting and enforcing engineering quality standards with the observability to back them up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive developer productivity by identifying bottlenecks, delivering scalable solutions, and proposing multi-quarter investments — spanning test automation, database performance, permissions systems, authentication, and third-party integrations (Honeycomb, Sentry, GitHub, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and execute on architectural improvements to data models, APIs, and system contracts; debug production infrastructure issues; and continuously raise the bar on reliability and operational tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Retirement Engineering and Gusto platform teams on shared infrastructure through reviews, pairing, and technical consultation — contributing meaningfully to their direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, reliable, well-tested code that ships quickly, makes other engineers more productive, and reflects a high standard of craftsmanship — while mentoring teammates and strengthening engineering culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software engineering experience building and shipping production products or platforms, with hands-on experience delivering AI-powered tooling, LLM integrations, coding assistants, or developer-facing automation to real users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong CI/CD, infrastructure automation, and developer tooling background including experience with high-availability systems, database performance, and reliability-critical domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;End-to-end ownership mindset comfortable owning systems and domains fully, including production support, operational work, and long-term roadmap planning across multiple quarters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of identifying and driving multi-quarter technical investments, not just executing scoped work with the judgment to balance short-term delivery against long-term technical health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and cross-functional experience working closely with engineering teams and non-engineering partners to identify, prioritize, and solve productivity and infrastructure problems at scale; a clear communicator who can lead project-level communication and advocate for technical investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pragmatic and execution-focused, with experience in Ruby on Rails and modern infrastructure tools (or the ability to ramp quickly) and a bias toward solutions that make other engineers faster and more effective.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $175,000-$205,000 /yr in Denver \u0026amp;amp; most remote locations, and $220,000-$245,000 /yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7582905","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352380,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7582905,"updated_at":"2026-03-31T14:07:39-04:00","requisition_id":"J-016858","title":"Retirement Financial Infrastructure Senior Staff Engineer","company_name":"Gusto, Inc.","first_published":"2026-02-27T16:45:54-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer focused on building and owning the systems that move money and assets through Gusto Retirement. This is a very hands-on role: owning backend services and APIs end-to-end, shipping production code, and working through real financial edge cases. You’ll partner closely with product, compliance, and operations to turn complex financial requirements into reliable software. If you like working on core systems where correctness matters and enjoy getting things shipped, you’ll be a great fit.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Infrastructure team owns the core money and asset flow systems for Gusto Retirement. We’re a senior team that works on payments, settlements, tax and compliance integrations, and much more. The work is complex and often cross-functional, so we stay focused, collaborate closely, and keep tight ownership of what we build. We work closely with product and partner teams, but we’re responsible for execution and reliability end-to-end.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and ship services and APIs for money movement and financial integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on payments, settlements, reconciliation, and corrections involving real customer funds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and support compliance-critical workflows like payroll integration, KYC/KYB and sales tax handling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain integrations with third-party providers (payments, tax, compliance, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, compliance, and operations to scope work and deliver production-ready solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debug production issues and improve reliability, observability, and operational tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other engineering teams to integrate with shared systems and platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, reliable, well-tested code that ships quickly and scales well.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of software engineering experience building and shipping production products or platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with services, APIs, and data-heavy workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on financial systems, payments, or other high-correctness domains (or the ability to ramp quickly).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning systems end-to-end, including production support and operational work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with PMs and cross-functional partners to deliver scoped work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pragmatic, execution-focused approach to engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator and collaborative teammate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails (or a comparable backend framework).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that travel to Gusto’s Denver office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $189,000/yr to $236,000/yr in Denver \u0026amp;amp; most remote locations, and $223,000/yr to $278,000/yr for San Francisco, Seattle \u0026amp;amp; New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7669154","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3375224,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7669154,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"J-016976","title":"Retirement Financial Infrastructure Staff Engineer","company_name":"Gusto, Inc.","first_published":"2026-03-18T16:05:12-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be a key engineer focused on building and owning the systems that move money and assets through Gusto Retirement. This is a very hands-on role: owning backend services and APIs end-to-end, shipping production code, and working through real financial edge cases. You’ll partner closely with product, compliance, and operations to turn complex financial requirements into reliable software. If you like working on core systems where correctness matters and enjoy getting things shipped, you’ll be a great fit.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Infrastructure team owns the core money and asset flow systems for Gusto Retirement. We’re a senior team that works on payments, settlements, tax and compliance integrations, and much more. The work is complex and often cross-functional, so we stay focused, collaborate closely, and keep tight ownership of what we build. We work closely with product and partner teams, but we’re responsible for execution and reliability end-to-end.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and ship services and APIs for money movement and financial integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on payments, settlements, reconciliation, and corrections involving real customer funds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and support critical workflows like payroll integration, KYB/KYC, 401k loans, billing and invoicing, and IRA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, compliance, and operations to scope work and deliver production-ready solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debug production issues and improve reliability, observability, and operational tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other engineering teams to integrate with shared systems and platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, reliable, well-tested code that ships quickly and scales well\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a product that our \u0026lt;strong\u0026gt;customers genuinely love\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software engineering experience building and shipping production products or platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with services, APIs, and data-heavy workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on financial systems, payments, or other high-correctness domains (or the ability to ramp quickly).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning systems end-to-end, including production support and operational work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with PMs and cross-functional partners to deliver scoped work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pragmatic, execution-focused approach to engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator and collaborative teammate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mentor engineers to maximize their performance and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Ruby on Rails (or a comparable backend framework).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new product capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000/yr to $204,000/yr in Denver \u0026amp;amp; most remote locations, and $197,000/yr to $247,000/yr for San Francisco, Seattle \u0026amp;amp; New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7522021","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3332527,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Chicago, IL;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7522021,"updated_at":"2026-03-25T20:50:40-04:00","requisition_id":"J-016770","title":"Sales Enablement Learning Partner - Expansion Sales","company_name":"Gusto, Inc.","first_published":"2026-01-23T09:24:51-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sales Enablement team sits within our Revenue Operations organization, the linchpin of our world-class sales experience. Learning Partners play a critical role in executing enablement strategies to drive revenue growth and feature adoption across sales. This role owns the learning lifecycle for Expansion Sales and partners closely with leaders on onboarding, continuous education, and high-performance skill development. You will design and implement learning solutions that include high-impact learning assets, self-paced content, and facilitated experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an individual with expertise in learning science, strong consulting capability, and experience in professional sales or business development. You are passionate about enabling Expansion Sellers (upsell/cross-sell/renewal revenue motions) with the content, tools, insights, and training they need to win more business while exceeding the expectations of our existing clients. You align with our company values, are highly self-motivated to drive results, and bring a relentless curiosity to continuously deepen product knowledge and scale enablement at pace in a fast-moving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders and partners including revenue, revenue operations and other cross functional leads to determine sellers learning and performance needs and priorities to achieve business results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose skill and knowledge gaps and independently design and deliver enablement solutions that drive measurable improvements in capability, productivity, and revenue—often with limited information, tight timelines, and minimal support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply learner-centered design principles while balancing speed, pragmatism, and impact, tailoring solutions based on observation, stakeholder input, and the depth of learning required for performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track KPIs to measure the impact of enablement initiatives, including time-to-performance, and use data to quickly iterate and refine solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and deliver onboarding, continuous training, and just-in-time learning experiences with a bias toward action, rapid development, and scalable execution to keep our expansion sales teams on the cutting edge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally to ensure enablement content remains current and optimized for seller workflows, even as priorities and product capabilities evolve quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate a community of expert practitioners, crowdsourcing best practices and user-generated content to continuously improve enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor industry trends and competitive dynamics, adapting enablement priorities quickly as business needs change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and apply emerging AI tools and methodologies to accelerate design, development, and delivery while maintaining quality and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in sales enablement, training, or sales leadership supporting multi-product sales and expansion revenue motions (upsell, cross-sell, renewals), ideally in a high-volume environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales performance and productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to independently lead learning initiatives end-to-end, from needs analysis through delivery and post-program evaluation, while managing multiple competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and facilitating new hire training and continuous education training for expansion/customer success/retention teams focused on growth\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, communication, and presentation skills, with the ability to influence stakeholders and work cross-functionally to ensure learning objectives translate into real performance outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid foundation in instructional design and adult learning theory, with the judgment to select appropriate modalities based on speed, scale, and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with content creation, curation, and knowledge management platforms, paired with a genuine passion for sales and finding creative ways to make sellers more effective\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in urgency and ambiguity, with the resilience, conflict management skills, and composure required to thrive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel up to 20% annually\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the payroll industry\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advanced degree or certificate in enablement, education or organizational science\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GSuite, a Mac, Salesforce, Slack, Notion, AI tools along with various learning management systems and authoring tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $108,570 to $163,500 for Denver, Atlanta, Chicago \u0026amp;amp; Las Vegas. $131,430 to $192,500 for San Francisco \u0026amp;amp; New York.\u0026amp;nbsp;$102,040 to $163,500 for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7663320","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3373299,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Chicago, IL;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7663320,"updated_at":"2026-03-25T20:34:45-04:00","requisition_id":"J-016933","title":"Sales Enablement Learning Partner, PEO \u0026 Business Insurance","company_name":"Gusto, Inc.","first_published":"2026-03-06T11:22:17-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sales Enablement team sits within our Revenue Operations organization, the linchpin of our world-class sales experience. Learning Partners play a critical role in executing enablement strategies to drive revenue growth and feature adoption across sales. This role owns the learning lifecycle for business insurance products (e.g., Workers’ Comp, BOP, Commercial Auto, E\u0026amp;amp;O) and PEO sales and partners closely with leaders on onboarding, continuous education, and high-performance skill development. You will design and implement learning solutions that include high-impact learning assets, self-paced content, and facilitated experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an individual with expertise in learning science, strong consulting capability, and experience in professional sales or business development. You are passionate about enabling HR solution sellers with the content, tools, insights, and training they need to win more business while exceeding the expectations of our existing clients. You align with our company values, are highly self-motivated to drive results, and bring a relentless curiosity to continuously deepen product knowledge and scale enablement at pace in a fast-moving environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders and partners including revenue, revenue operations and other cross functional leads to determine sellers learning and performance needs and priorities to achieve business results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose skill and knowledge gaps and independently design and deliver enablement solutions that drive measurable improvements in capability, productivity, and revenue—often with limited information, tight timelines, and minimal support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply learner-centered design principles while balancing speed, pragmatism, and impact, tailoring solutions based on observation, stakeholder input, and the depth of learning required for performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track KPIs to measure the impact of enablement initiatives, including time-to-performance, and use data to quickly iterate and refine solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and deliver onboarding, continuous training, and just-in-time learning experiences with a bias toward action, rapid development, and scalable execution to keep our sales teams on the cutting edge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally to ensure enablement content remains current and optimized for seller workflows, even as priorities and product capabilities evolve quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate a community of expert practitioners, crowdsourcing best practices and user-generated content to continuously improve enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor industry trends and competitive dynamics, adapting enablement priorities quickly as business needs change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and apply emerging AI tools and methodologies to accelerate design, development, and delivery while maintaining quality and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in sales enablement, training, or sales leadership supporting high-volume HR solution sales, ideally in PEO or licensed business insurance sales (EG: Workers’ Comp, BOP, Commercial Auto, E\u0026amp;amp;O).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of designing and delivering highly effective enablement programs that drive measurable improvements in sales performance and productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to independently lead learning initiatives end-to-end, from needs analysis through delivery and post-program evaluation, while managing multiple competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and facilitating new hire training and continuous education training for licensed sales teams focused on growth\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, communication, and presentation skills, with the ability to influence stakeholders and work cross-functionally to ensure learning objectives translate into real performance outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid foundation in instructional design and adult learning theory, with the judgment to select appropriate modalities based on speed, scale, and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with content creation, curation, and knowledge management platforms, paired with a genuine passion for sales and finding creative ways to make sellers more effective\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in urgency and ambiguity, with the resilience, conflict management skills, and composure required to thrive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel up to 20% annually\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of the payroll industry\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advanced degree or certificate in enablement, education or organizational science\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GSuite, Salesforce, Slack, Notion, AI tools along with various learning management systems and authoring tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at:\u0026lt;br\u0026gt;$177,000 - $200,000 in San Francisco, CA; New York, NY\u0026amp;nbsp;\u0026lt;br\u0026gt;$150,000 - $170,000 in Denver, CO;\u0026amp;nbsp; Phoenix, AZ; Atlanta, GA; Chicago, IL\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are outside of the geographic areas above, your application will not be considered at this time.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7584424","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352971,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7584424,"updated_at":"2026-03-27T10:45:04-04:00","requisition_id":"J-016870","title":"Senior Community Marketing Manager, Accountants","company_name":"Gusto, Inc.","first_published":"2026-02-06T18:44:51-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Community Marketing Manager, Accountants to build and scale Gusto\u0026#39;s brand presence and community with the accountant audience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly visible, strategic role responsible for representing Gusto externally to accountants through\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;thought leadership, community programs, events, and partnerships. You\u0026#39;ll create the connective tissue between brand, community, and growth—driving firm recruitment, activation, and long-term engagement while strengthening Gusto\u0026#39;s reputation as the small business partner accountants trust and advocate for.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role is part of the go-to-market team responsible for driving pipeline and fueling growth across indirect channels. We combine creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. Together, we\u0026#39;ve helped Gusto grow to serve thousands of accounting partners nationwide, and we\u0026#39;re just getting started.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Here\u0026#39;s what you\u0026#39;ll do day-to-day\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;● Build and lead Gusto\u0026#39;s accountant community strategy, defining how we show up consistently and credibly across owned, earned, and experiential channels.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Represent Gusto externally to the accountant audience through thought leadership, speaking opportunities, events, community programs, and industry partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Develop and scale community programs and experiences (virtual and in-person) that foster connection, education, and advocacy among accounting firms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Own and evolve Gusto\u0026#39;s accountant-facing thought leadership strategy, partnering with content, comms, and product marketing to create narratives that build trust and authority.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Partner closely with product, marketing, and sales teams to ensure community efforts translate into firm recruitment, activation, and engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Design and execute events and sponsorship strategies (e.g., conferences, field events, roundtables, meetups) that strengthen brand affinity and accelerate funnel impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Collaborate with PR, comms, and social teams to amplify community voices and elevate Gusto\u0026#39;s presence in the broader accounting ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Establish feedback loops with accountants to surface insights that inform product positioning, messaging, and partner experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Define and track success metrics across accountant community health, including awareness, sentiment, engagement, and top-of-funnel performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Manage budgets, vendors, and external partners to deliver high-quality programs efficiently and at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Here\u0026#39;s what we\u0026#39;re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;● 7–10 years of experience in community marketing, ideally within partner- or relationship-driven industries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Proven experience building and scaling communities or external-facing programs that drive trust, engagement, and long-term growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Strong track record of representing a brand externally through events, speaking, partnerships, or thought leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Experience developing integrated programs that connect brand and community efforts to measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Excellent storytelling and communication skills, with the ability to craft compelling narratives for senior, professional audiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Strong cross-functional collaborator who can influence without authority and partner closely with sales, product marketing, comms, and leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Data-informed mindset with experience defining and measuring success across brand, engagement, and funnel metrics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● AI fluency: Ability to use AI tools (e.g., ChatGPT, Glean) to improve efficiency in content creation, personalization, and insight generation, with strong judgment about when to apply AI vs. human expertise in community building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Comfort operating in a fast-paced, ambiguous environment while building something net-new from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● \u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt; experience marketing to accountants, professional services firms, or other referral-based ecosystems.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Compensation\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $152,655/yr to $190,000/yr in Denver, Phoenix/Scottsdale, Las Vegas, and Atlanta, and $180,000/yr to $225,000/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-HYBRID\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1021,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7677492","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3377630,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7677492,"updated_at":"2026-03-30T12:31:41-04:00","requisition_id":"J-017014","title":"Senior Compensation Partner","company_name":"Gusto, Inc.","first_published":"2026-03-26T12:51:36-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Senior Compensation Partner is a core member of Gusto\u0026#39;s People team, responsible for building and scaling the compensation programs that help us attract, retain, and reward top talent. This role exists to bring rigor, fairness, and strategic clarity to how Gusto thinks about pay — operating at the intersection of data, policy, and people.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Operating with a systems-first, AI-aware mindset, the Senior Compensation Partner uses automation, scalable workflows, and well-designed tooling to improve decision quality, ensure compliance, and reduce reliance on manual, one-off analysis. This role partners closely with HR Business Partners, Finance, Legal, and business leaders to ensure our compensation programs are grounded in market reality and aligned to our values.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Success in this role is measured by the quality and fairness of compensation decisions, the scalability and reliability of our programs, and the degree to which the organization can operate with confidence — without constant intervention or heroics.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;Gusto\u0026#39;s compensation function, built on first-principles thinking, is at an inflection point — scaling from early foundations to a mature, high-trust operation. You\u0026#39;ll have real ownership to shape how we design and deliver compensation as the company grows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Develop, implement, and communicate Gusto\u0026#39;s compensation programs, policies, and procedures, ensuring internal equity, external competitiveness, and alignment with business strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with and influence key stakeholders — including HRBPs, Finance, and senior leadership — to translate compensation philosophy into clear, actionable programs.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Lead annual compensation cycles (merit, equity refresh, benchmarking) and own the end-to-end process from data collection through communication.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Perform market analyses and compensation studies using survey data (e.g., Radford/Aon, Mercer, Pave) to recommend pay ranges, job levels, and offer positioning.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Use AI tools and automation thoughtfully to accelerate analysis, synthesize benchmarking data, and reduce planning and reporting load — while maintaining sound judgment around data quality and decision guardrails.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Design and maintain scalable compensation workflows and tooling — automating recurring analyses, audit processes, and reporting so programs run reliably without manual intervention.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Build and maintain compensation dashboards and data visualizations that give leaders real-time insight into pay equity, market positioning, and budget utilization.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Craft competitive, compelling offers to attract top-tier talent, and build playbooks to help recruiters and HRBPs communicate Gusto\u0026#39;s total rewards story.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Ensure ongoing compliance with federal, state, and local pay regulations — including pay transparency laws, FLSA classification standards, and emerging pay equity requirements — and proactively flag legislative changes.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Partner with People Operations to integrate and optimize HRIS and compensation tools, ensuring data accuracy and system scalability as the company grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;8+ years of experience\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; in Compensation, Total Rewards, People Operations, or a related analytical function — ideally in a high-growth technology environment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI fluency:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; hands-on experience using AI tools or automation to accelerate analysis or synthesis, paired with strong judgment around trust and validation.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Hands-on experience\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; running compensation cycles (merit, equity, benchmarking) and building scalable programs from early-stage to maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Survey benchmarking fluency:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; direct experience with Radford/Aon, Mercer, or comparable compensation survey tools and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Systems-first orientation:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; experience building durable workflows, automating reports, or designing operating mechanisms that reduce recurring manual work.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Strong analytical foundation:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; advanced spreadsheet skills (Excel, Google Sheets), comfort with data modeling, and experience building dashboards or visualizations that leaders actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Knowledge of compensation and employment law,\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; including FLSA, pay transparency statutes, and pay equity frameworks — or foundational knowledge with a clear drive to build expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Clear, concise communicator\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; who can translate complex pay data into narratives and recommendations for non-specialist audiences, including executives.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Comfort operating at multiple altitudes —\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; from hands-on analysis and modeling to advising leadership on compensation philosophy and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;High integrity and intellectual curiosity;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt; someone who asks hard questions about fairness and market position, and isn\u0026#39;t satisfied with the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Background in Mathematics, Finance, Statistics, Economics, or a related quantitative field\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt; is preferred but not required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Gusto offers competitive cash compensation, equity, and a comprehensive benefits package. Our cash compensation range for this role is $124,000 to $150,000 in Denver, and $152,000 to $185,000 in San Francisco and New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Gusto\u0026#39;s Total Rewards philosophy is rooted in transparency, fairness, and the belief that people do their best work when they feel secure and valued. As a member of the compensation team, you\u0026#39;ll have unique visibility into — and influence over — the programs that define that experience for every Gustie.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1198,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7654412","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371038,"location":{"name":"Scottsdale, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7654412,"updated_at":"2026-03-26T12:43:56-04:00","requisition_id":"J-016960","title":"Senior Engineering Manager, Symmetry Product Development","company_name":"Gusto, Inc.","first_published":"2026-03-06T17:26:45-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software \u0026amp;amp; payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a seasoned engineering leader for our product development team, passionate about leveraging AI to shape the future of our industry. This role is dual-focused: providing robust support for our existing core payroll products while proactively advancing the incorporation of AI throughout our entire product portfolio and Software Development Life Cycle (SDLC). You will be a crucial driver in instilling an AI-native approach at every stage of development. You will lead a significant change in our shared services groups, like DevOps and Quality Assurance. The goal is to support our engineers more actively. You will also act as strategic partners, not just as a team that processes outputs. The ideal candidate will be an \u0026quot;activator,\u0026quot; bringing execution rigor and vision to champion truly innovative, smart features and core capabilities through machine learning and generative AI. Your leadership will be integral to our company\u0026#39;s growth, ensuring AI is a fundamental component of our product differentiation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here\u0026#39;s what you\u0026#39;ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Aligning teams to focus on new AI native features, and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Taking complete functional ownership of your area including vision for both the platform and product in partnership with product managers and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiating innovation, ideas, or actions by providing the initial inspiration needed to get a team started.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevating our engineering practices to be AI-native, guiding adoption of tools, processes, and methodologies that leverage AI to increase velocity, code quality, and operational efficiency across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aligning and prioritizing the organization deliverables based on the company needs, working closely with the leadership across functional departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring products and services are performant, available 24x7x365, resilient, and stable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will lead the transformation of our shared services groups, such as DevOps and Quality Assurance. Your role is to promote a change agent mindset. You will also adjust their function to support our engineers actively. This will help them become strategic partners for sustainable operations and ongoing improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluating emerging technologies including SaaS systems for opportunities to improve services, acting as technical consultant for the company to champion applicable technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work with engineering leaders across the company. Your role involves designing clear sub-systems. You will also help improve the platform architecture used by the entire company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here\u0026#39;s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Masters or Bachelor degree in Computer Science, Information Systems, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of engineering leadership experience – managing both people and tech stacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must have a proven ability to lead changes in organizations. Focus on DevOps and Quality Assurance. Transform these functions from cost centers into essential parts of strategic engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience or exposure in AI native product development leveraging AWS services (Bedrock, Agent Core, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record and ability to communicate with cross functional peers, communicating technical concepts to business stakeholders, and communicating business objectives to the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to take ownership on problems and projects and lead them to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to debug and triage critical systems, including team performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with agile methodologies, and their functional application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Experience with web application development, Dev-ops, distributed systems, CI/CD and quality test automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid knowledge of Object-Oriented Design, Service Oriented Architecture, and Systems thinking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good verbal and written presentation skills, including ability to prepare materials for audiences at all levels of the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Compensation Details\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $189,000/yr to $237,000/yr in Scottsdale \u0026amp;amp; most major metro locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":81641,"name":"United States - Scottsdale, AZ","location":"Scottsdale, Arizona, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7695524","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3383161,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7695524,"updated_at":"2026-03-25T20:35:39-04:00","requisition_id":"J-017058","title":"Senior Field Marketing Manager","company_name":"Gusto, Inc.","first_published":"2026-03-13T15:39:03-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Field Event Marketing Manager to bring Gusto to life through bold, memorable events and experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly visible, strategic role responsible for designing, producing, and optimizing event marketing programs—from trade shows and industry conferences to Gusto-owned activations and experiences. You\u0026#39;ll plan, execute, and optimize event marketing campaigns as part of a cross-functional go-to-market team, turning strategy into on-the-ground execution that builds brand affinity and pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is part of the go-to-market team responsible for driving pipeline and fueling growth across Gusto\u0026#39;s channels. We combine creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. Together, we\u0026#39;ve helped Gusto grow to serve hundreds of thousands of customers nationwide, and we\u0026#39;re just getting started.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional stakeholders and leadership to set goals, develop event strategies, execute plans, and evaluate performance to drive continuous improvement over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage end-to-end event campaign programs including scopes of work, resource plans, budgets, contracts, and timelines—keeping everything on track and on budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage a deep understanding of Gusto\u0026#39;s internal and external market positioning and target audiences to inform event decisions, from format and venue selection to messaging and audience targeting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and produce a range of event types—from large-scale owned events (500+ attendees) to trade show activations, field events, and intimate customer experiences—that strengthen brand affinity and accelerate funnel impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with external partners including industry and show organizers, agencies, and vendors, negotiating favorable terms and ensuring seamless delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assemble the right internal and external resources for each opportunity, fostering collaboration and creative excellence with Gusto\u0026#39;s creative teams, agencies, and production partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accuracy and accountability of event budgets, evaluate results against goals, deliver wrap-up reports, and make recommendations to senior leadership for Event Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build upon and advocate for the event marketing and production craft and vision at Gusto—championing breakthrough experience design, emerging event technology, and innovative production approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools and technologies to enhance event marketing workflows—from audience analysis and content personalization to post-event reporting and campaign optimization—driving efficiency and deeper insights across the event lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10 years of experience in event marketing and production, with a proven track record of producing a wide range of events (trade shows, activations, conferences, owned events for 500+ attendees, and white-glove experiences) across varying levels of complexity, scale, and design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for event marketing and production with a willingness to roll up your sleeves and get hands-on in execution—you move effortlessly between big-picture strategy and intricate operational details.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and communication skills with a proven ability to manage multiple stakeholders at all levels and across different geographies, keeping complex programs running on time and on budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing and collaborating with internal creative teams and external agencies, driving alignment and excellence in production delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate and knowledgeable about breakthrough experience design and emerging event technology, always looking for new ways to elevate the craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural cross-functional collaborator who thrives on building and maintaining relationships across the organization to drive results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An intellectually curious self-starter who isn\u0026#39;t afraid to ask questions and uses answers to bring clarity and direction to the broader team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency and a willingness to integrate AI-powered tools into your workflow to work smarter and unlock new possibilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a fast-paced, ambiguous environment while building scalable programs and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Note: this role requires frequent travel throughout North America.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $152,655/yr to $190,000/yr in Denver, Phoenix/Scottsdale, Las Vegas, and Atlanta, and $180,000/yr to $225,000/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1021,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7592263","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3355862,"location":{"name":"San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7592263,"updated_at":"2026-03-31T12:41:56-04:00","requisition_id":"J-016881","title":"Senior Growth Marketing Manager, Gusto Wallet","company_name":"Gusto, Inc.","first_published":"2026-02-10T14:46:38-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a strategic, growth-oriented Product Marketing Manager to accelerate the adoption and growth of Gusto’s financial products within our Members segment. “Members” are the employees getting paid through Gusto and rely on our mobile-first tools to manage their day-to-day on the job and gain complete control over their paycheck with Gusto checking and savings accounts, budgeting tools, and more. This is an exciting opportunity to help 2M+ Members get the most out of their work and launch 0 to 1 products!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Understand the market\u0026lt;/strong\u0026gt;: Identify unmet/underserved customer needs and develop customer segmentation. Evaluate market trends and competitive landscape to define our competitive advantage and right to win.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Create Positioning, Messaging, and Packaging\u0026lt;/strong\u0026gt;: Articulate who we serve, how we are differentiated and deliver value, and develop value propositions and messaging that resonates with distinct audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver Go-to-Market Strategy and Campaigns:\u0026lt;/strong\u0026gt; Use insights to reach target customers across their journey and design go-to-market strategies that drive awareness, adoption, and engagement. Work closely with Product, Engineering, and Design teams to deliver automated multi-channel campaigns (email, SMS, push notifications, in-app). You’ll also partner with PR, Brand, and Sales to develop a cohesive strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategy and Planning:\u0026lt;/strong\u0026gt; Partner with cross-functional teams to drive strategy, goal setting, and execution. Track to ensure we are delivering against commitments on a monthly, quarterly, and annual basis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7 years experience in product marketing with a focus on B2C Products or verticals, experience within Fintech highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1-3 years experience working with lifecycle marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using customer insights and data to inform segmentation, messaging, and manage experiments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running automated lifecycle marketing campaigns across email, SMS, push notifications, and in-app messages. A plus if you’ve used tools such as Iterable or Braze\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional leadership and communication skills, with the ability to collaborate effectively with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinking combined with a “roll up the sleeves” doer attitude\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is between $128,165 - $166,615/year in Denver and between $153,470 - $199,511/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1021,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/6821046","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3127347,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":6821046,"updated_at":"2026-03-26T12:54:12-04:00","requisition_id":"J-015377","title":"Senior Manager, Revenue Accounting","company_name":"Gusto, Inc.","first_published":"2025-06-11T16:08:29-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Manager of Revenue Accounting, you will serve as a key leader within the Revenue Accounting team, responsible for ensuring the accurate recognition of revenue across an expanding portfolio of products and services. This role carries significant technical and operational scope, from evaluating the accounting implications of new product launches to overseeing month-end close, managing external auditor relationships, and building the scalable processes that shape our revenue ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role offers a genuine opportunity to help shape what modern accounting looks like. Our team is actively investing in AI and automation. We\u0026#39;re building intelligent workflows that eliminate manual toil, accelerate our close cycle, and scale with the business, and the Senior Manager will be a key player in driving that work forward. If you\u0026#39;re someone who gets energized by building something better, this is a great role for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role calls for deep expertise in ASC 606 and Quote to Cash processes, strong project management instincts, and a natural ability to collaborate across product, sales, legal, and engineering. Just as important is how you lead, we\u0026#39;re looking for someone who brings clarity to complexity, creates space for their team to thrive, and genuinely enjoys developing the people around them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Revenue Accounting team is responsible for the accurate and timely recognition of revenue across the business. We\u0026#39;re a collaborative, forward-thinking team committed to continuous improvement, and we actively leverage AI and automation to streamline how we work. We\u0026#39;ve built automated workflows across key areas of the revenue close and continue to expand that footprint as our product suite and business scale. As we grow and bring new products to market, this role will be central to shaping our revenue recognition practices and operationalizing what\u0026#39;s next, driving that evolution forward while maintaining the accuracy and control environment that a business of our size demands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and scale revenue accounting processes\u0026lt;/strong\u0026gt; to support business growth, with an emphasis on automation, operational efficiency, and long-term scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leverage AI tools and automation\u0026lt;/strong\u0026gt; to streamline close processes, reduce manual effort, and develop intelligent workflows that allow the team to focus on higher-value analysis and judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own month-end close activities\u0026lt;/strong\u0026gt; related to revenue recognition, driving continuous improvement in both the speed and accuracy of the close cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evaluate the accounting implications of new products\u0026lt;/strong\u0026gt; — taking the first pass at identifying key revenue recognition and operational risks, and engaging technical accounting as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead revenue accounting integration efforts\u0026lt;/strong\u0026gt; for new products and services, ensuring compliant recognition and well-designed operationalization from launch through steady-state.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop and maintain revenue recognition policies and procedures\u0026lt;/strong\u0026gt; as our product offerings and systems evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt; with product, engineering, sales, and legal teams to understand new offerings and their revenue implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with technology and engineering\u0026lt;/strong\u0026gt; to ensure data integrity and seamless information flow between our billing system, revenue recognition system, and ERP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive key revenue-related projects\u0026lt;/strong\u0026gt; aimed at improving efficiency, accuracy, and compliance across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage interactions with external auditors\u0026lt;/strong\u0026gt; on all revenue accounting matters.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bachelor\u0026#39;s degree in Accounting; CPA strongly preferred.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;8+ years of progressive revenue accounting experience\u0026lt;/strong\u0026gt;, with deep knowledge of ASC 606 and Quote to Cash processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Managerial experience is required\u0026lt;/strong\u0026gt; - you have a track record of developing talent, building team capacity, and leading through complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Public company experience or a strong understanding of internal controls environments\u0026lt;/strong\u0026gt; - you are comfortable operating with the rigor, auditability, and SOX-level discipline that a scaled business requires.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Best-in-class Order to Cash expertise\u0026lt;/strong\u0026gt; - you have built or significantly improved O2C processes and bring a clear point of view on what excellent looks like end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A proven track record of automating accounting processes\u0026lt;/strong\u0026gt; - you have identified the right opportunities, designed and implemented the workflows, and can speak to the operational impact of that work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on experience applying AI tools in an accounting or finance context\u0026lt;/strong\u0026gt; - whether accelerating reconciliations, automating data flows, or surfacing anomalies, you are actively exploring how AI can make accounting functions smarter and more efficient.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong analytical and problem-solving skills\u0026lt;/strong\u0026gt; with a results-oriented mindset - you manage projects end-to-end, meet deadlines, and bring structure to ambiguous situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent communication and interpersonal skills\u0026lt;/strong\u0026gt; - you can translate complex accounting concepts for non-accounting stakeholders and build trust across functions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $168,000/yr to $220,000/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1643,"name":"Finance \u0026 BizOps","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7339537","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3275044,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Las Vegas, NV;Atlanta, GA;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7339537,"updated_at":"2026-03-25T20:35:19-04:00","requisition_id":"J-016321","title":"Senior Offline Media Manager","company_name":"Gusto, Inc.","first_published":"2025-10-16T18:35:28-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-sourcepos=\u0026quot;1:1-1:41\u0026quot;\u0026gt;As a Senior Offline Media Manager, you will be responsible for growing and managing various brand campaigns. You will also build fast-growing marketing campaigns, focusing on B2B and SaaS. As a key member of the media team, you’ll work closely with the following teams to deliver on marketing goals: web marketing, marketing analytics, product marketing, engineering, legal, and creative. You’ll scale our programs with multi-million dollar budgets amongst an ambitious team, managing both the strategy and execution. You’ll help us devise cross-channel campaigns and help drive advancement in our analytic capabilities. If you have experience with revenue driven campaign management and want to dramatically scale a disruptive company, we would love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strategize, execute and optimize best-in-class brand media campaigns, to drive brand awareness and customer acquisition metrics.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Develop allocation of media resources across offline brand media channels (e.g. Linear TV, CTV, Online Video, Network Radio, Streaming Audio, Podcasts).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own campaigns from end-to-end including planning strategy, tactical execution, vendor management, measurement, and reporting.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Drive development of target audience, target consumption habits, competitive analysis, KPIs by funnel stage, channel flighting, and learning agenda.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ensure consistency in brand communication across brand advertising.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Manage budget and drive continuous improvements to cost-effectively attract new customers.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Lead media agency partner in campaign development and execution, and manage agency contracts, scope, and staffing.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Drive reporting on effectiveness of campaigns and creative, including trafficking creative, managing audiences \u0026amp;amp; creative assets, and building campaign dashboards to ensure programs are running smoothly. Proactively leverage advanced AI tools for campaign forecasting, granular audience segmentation, and performance anomaly detection.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work closely with data analytics and growth engineering, to ensure accurate tracking and measurement of activities. You will systematically Grade the Output of AI-assisted measurement and attribution models to validate inputs and ensure reporting accuracy before providing insights to stakeholders. In addition, partner with other internal teams, such as Creative, Product Marketing and Legal.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;6+ years of experience in offline and digital media, including hands-on experience negotiating and optimizing campaigns, ideally with a focus on B2B or SaaS. Seeking 3+ years offline experience and 3+ years digital experience for combined total of 6+ years.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated ability to function at the Integrator level of AI fluency, consistently applying AI tools to complex analytical and operational tasks to drive efficiency and measurement accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deep understanding of paid media (all channels) and strong knowledge of the media industry.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Excellent understanding of the marketing business and its day-to-day operations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience leading media agencies on campaign strategy and execution.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience in optimizing media programs, while driving efficiency and meeting LTV:CAC targets.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proven track record of building and executing experimentation plans, including creative testing.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience in strategizing and executing IOs, MNDAs, MSAs, SOWs, etc.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong working knowledge of Excel, including advanced functions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Versatile and comfortable juggling multiple projects with several moving parts at once.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Detail-oriented with strong organizational and project management skills.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Excellent communication skills both oral and written.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;A deep interest in the latest media developments, industry trends, and best practices for digital and offline marketing. This includes actively staying current on AI advancements in media mix modeling, predictive analytics, and automated optimization platforms.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated ability to work independently and within a collaborative team oriented environment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Passionate about Gusto’s mission and the impact we can have on the world.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proactive adherence to Gusto\u0026#39;s data policies when working with any AI or measurement technology involving sensitive media performance data.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Extra credit:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with small business marketing, subscription products, SaaS, or financial services.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Working knowledge of performance marketing channels, such as SEM and Affiliates.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with digital campaign management platforms (e.g. Google Ads, Microsoft Ads, DV 360, Meta Ads, Tatari or other DSPs).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Fluency with modern business intelligence tools (e.g. Amplitude, Tableau), including tag management (e.g. Tealium, Google Tag Manager).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with advanced measurement and analytics (multi-touch attribution, media mix modeling, or similar).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-sourcepos=\u0026quot;39:1-39:21\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our annual cash compensation amount for this role is targeted at $136,000 - $168,000 in Denver, Phoenix, Las Vegas, and Atlanta. Our annual cash compensation amount for this role is targeted at $160,000 - $196,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#li-hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1021,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7656216","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371412,"location":{"name":"San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7656216,"updated_at":"2026-03-27T16:18:25-04:00","requisition_id":"J-016966","title":"Senior Product Data Scientist, Risk ","company_name":"Gusto, Inc.","first_published":"2026-03-26T11:14:53-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Data Scientist, you will play a crucial role in leveraging experimentation, statistical inference, and causal analysis to drive strategic decision making that contributes to the overall success of our organization. The ideal candidate is a trusted data storyteller with strong statistical and coding skills, and a passion for applying these skills to help small businesses thrive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll be working with an established team and risk leaders in Engineering, Product, Design, Operation, Identity and Compliance. You\u0026#39;ll define and track metrics that help us understand our business performance, and dive deep into our risk stack data to deliver insights and answer questions. You’ll also integrate AI-assisted practices to accelerate analysis, enhance rigor, and expand the reach of insights across Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner and Execute: \u0026lt;/strong\u0026gt;Translate ambiguous stakeholder questions into clear, testable analyses. Structure complex business problems, identify drivers of performance, and communicate actionable insights to influence product or business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Depth:\u0026amp;nbsp; \u0026lt;/strong\u0026gt;Use sound statistical reasoning and experimentation frameworks to separate signal from noise. Select appropriate analytical techniques that balance rigor and speed, and leverage\u0026amp;nbsp;AI-assisted analytics to surface drivers of product performance, separating signal from noise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experimentation \u0026amp;amp; Measurement: \u0026lt;/strong\u0026gt;Design and interpret experiments within your domain. Work with stakeholders to define success metrics, measure impact, and communicate trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication: \u0026lt;/strong\u0026gt;Tell clear, data-driven stories that connect findings to business strategy. Adapt communication for technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution: \u0026lt;/strong\u0026gt;Own end-to-end delivery of analyses and metrics for your product area. Collaborate with cross-functional peers to scope, prioritize, and deliver insights that inform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7 years of experience in Data Science at a product-focused software company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and comfort with Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to apply statistical methods, causal inference, and experimental design to real business problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with a track record of influencing cross-functional stakeholders and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading technically complex projects with clear business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, resilient problem-solver who independently structures ambiguous problems into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for mentoring others and raising the bar for data science craft across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $133,000/yr - $159,000/yr in Denver, and $162,000/yr - $193,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74517,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7254336","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3247980,"location":{"name":"San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7254336,"updated_at":"2026-04-03T19:19:38-04:00","requisition_id":"J-016140","title":"Senior Product Design Manager, Payroll","company_name":"Gusto, Inc.","first_published":"2026-01-07T14:40:37-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Design at Gusto:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We\u0026#39;re a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don\u0026#39;t care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are building an AI-native design organization — and we mean that seriously. We\u0026#39;re looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn\u0026#39;t a future aspiration — it\u0026#39;s how we work now, and it\u0026#39;s changing what the design role looks like at Gusto and across the industry.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;About the Role:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;c302r-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;c302r-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;c302r-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;For the hundreds of thousands of small businesses we serve, our mission starts with one of their most critical responsibilities: paying their team. Getting payroll right isn’t just a feature—it’s the foundation of trust with every business that relies on us.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;6erip-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;6erip-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;6erip-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;6erip-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;As the Senior Product Design Manager, Payroll, you\u0026#39;ll lead design for one of Gusto\u0026#39;s most complex and consequential product areas, shaping the future of a product that millions of people rely on for financial stability and personal prosperity. This is a high-impact, high-visibility role with broad scope. You\u0026#39;ll manage a team of designers and set the UX direction for Payroll, partnering closely with Product, Engineering, Research, Data, Ops, Compliance, and others to take on payroll complexity so our customers don\u0026#39;t have to.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;6erip-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;3bho9-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;3bho9-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;3bho9-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Your work will include simplifying complex, interconnected workflows, defining a long-term UX vision and rallying others around it, and leading automation and AI initiatives that make the work of paying a team disappear. You’ll also mentor designers, raise the bar for craft across the broader Design team, and contribute to platform standards that help others across Gusto build consistent, high-quality experiences.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;76igc-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;76igc-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;76igc-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-offset-key=\u0026quot;76igc-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;About the Team:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;76igc-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;7qvhr-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;7qvhr-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7qvhr-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Payroll is the foundation of Gusto and our most-used, most-loved product. It’s the first Gusto experience many customers interact with, and it continues to power their success as they grow. Payroll also underpins our broader ecosystem, enabling the adoption of Benefits, Time Tracking, HR tools, and so much more. Our team is tasked with evolving and scaling this core experience for small businesses of all sizes, from solo entrepreneurs to growing companies. We focus on taking on the complexity of payroll so our customers don’t have to—making payroll faster, more flexible, and increasingly hands off.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;8ubim-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;8ubim-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;8ubim-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-offset-key=\u0026quot;8ubim-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;public-DraftStyleDefault-ul\u0026quot; data-offset-key=\u0026quot;97rhm-0-0\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;97rhm-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;97rhm-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;97rhm-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Lead end-to-end design for Payroll — shaping experiences that help small businesses pay their teams correctly, on time, and with confidence.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;cubs8-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;cubs8-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;cubs8-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Define and communicate the long-term UX vision for Payroll, and rally multiple teams around it.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;anajc-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;anajc-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;anajc-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Partner with Product, Engineering, Data, Ops and others to set strategy and roadmaps.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;2j09c-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;2j09c-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;2j09c-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Lead AI and automation initiatives that simplify payroll and reduce manual work, without compromising accuracy or trust.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;819th-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;819th-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;819th-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Collaborate with Research and Data to uncover customer insights and translate them into clear, actionable UX priorities.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;8odq7-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;8odq7-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;8odq7-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Influence product and technical roadmaps by advocating for design quality, customer needs, and long-term system health.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;7d01p-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;7d01p-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7d01p-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Set a high craft bar for the team, including evaluating and directing design work that leverages AI tools and coding agents.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;eu41u-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;eu41u-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eu41u-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Define and scale shared patterns, principles, and standards that promote quality, consistency, and swiftness.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;1i34o-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;1i34o-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;1i34o-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Manage and grow a team of designers, providing mentorship, clear direction, and hands-on support across multiple pods.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;7e44i-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;7e44i-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7e44i-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Ensure payroll integrates seamlessly with other add-ons in Gusto\u0026#39;s People Platform, including Time \u0026amp;amp; Attendance and third-party tools.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;c7mlv-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;c7mlv-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-offset-key=\u0026quot;c7mlv-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;public-DraftStyleDefault-ul\u0026quot; data-offset-key=\u0026quot;fonra-0-0\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;fonra-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;fonra-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;fonra-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;8–10+ years of product design experience, with at least 3 years leading and managing design teams.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;15cc5-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;15cc5-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;15cc5-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Experience setting UX direction across multiple teams and influencing product strategy — not just executing on it.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;elvg0-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;elvg0-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;elvg0-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Proven ability to drive alignment across cross-functional partners and represent design in high-stakes, strategic conversations.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;41hfr-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;41hfr-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;41hfr-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Experience designing in complex domains i.e. financial products, healthcare, or similarly regulated environments.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;ff0nv-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;ff0nv-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;ff0nv-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Deep systems thinking, with a track record of turning mutually reliant, complex workflows into experiences that feel simple and intuitive.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;c8rg4-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;c8rg4-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;c8rg4-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Experience designing AI-assisted or automated product experiences, with a clear point of view on how to maintain trust when the system is doing the work.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;ar7l1-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;ar7l1-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;ar7l1-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Demonstrated ability to evaluate and direct design work created with AI tools and coding agents.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;9d2b4-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;9d2b4-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;9d2b4-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Experience leading a design team through workflow or process change — including establishing new norms and standards.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;2gfgp-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;2gfgp-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;2gfgp-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;Clear, direct communication and storytelling skills, with the ability to explain design decisions and influence partners at all levels.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;rbr2\u0026quot; data-offset-key=\u0026quot;7fash-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;7fash-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7fash-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;A genuine bond to Gusto\u0026#39;s mission and the needs of small businesses.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Compensation Details:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver \u0026amp;amp; most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74516,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7562102","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3345622,"location":{"name":"San Francisco, CA; New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7562102,"updated_at":"2026-04-03T15:11:31-04:00","requisition_id":"J-016829","title":"Senior Product Manager, Contractor Products","company_name":"Gusto, Inc.","first_published":"2026-03-06T11:20:37-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By the Numbers:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Named \u0026lt;a href=\u0026quot;https://gusto.com/about/awards-recognition\u0026quot;\u0026gt;#1 best software for small business \u0026lt;/a\u0026gt;of 2024 by G2\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Contractors is one of Gusto\u0026#39;s fastest-growing business segments. The Contractor Products team owns end-to-end contractor management for SMBs—from onboarding to payments to compliance, across domestic and international contractors. With massive white space ahead, you\u0026#39;ll have the chance to take products from 0→1 and beyond, solving real problems for hundreds of thousands of small businesses. We’re looking for someone with experience building 0→1 and able to own and drive growth levers for the contractors business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership: \u0026lt;/strong\u0026gt;Lead long-term strategy. This includes driving research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;North Star:\u0026lt;/strong\u0026gt; Build a long-term vision for how Gusto invests in contractor products—defining how we can simplify contractor management for SMBs and create durable competitive advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate\u0026lt;/strong\u0026gt;: \u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared understanding and ensure cross-functional teams are set up to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Make it happen.\u0026lt;/strong\u0026gt; Be the pace setter. Drive execution as a boundaryless builder — doing whatever it takes to achieve outcomes. You will use AI as your co-builder to turn complex problems into durable, customer-loved solutions with urgency and care.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on Product Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building 0-to-1 products—taking ideas from discovery through launch and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer discovery and product research skills with the ability to translate insights into actionable product strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data acumen with the ability to use data to inform decisions, set goals, and measure success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI tools and a vision for how AI can transform product experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional cross-functional collaborator and leader—a great listener who naturally brings teams and stakeholders along, yet doesn\u0026#39;t hesitate to make hard decisions when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify emerging opportunities, build business cases, define product vision, and create supporting roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial mindset, driven by our mission, with deep empathy for small business owners and their contractor workforce challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of building products that customers love\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $152,000/yr to $190,000/yr in Denver \u0026amp;amp; most major metro locations, and $184,000/yr to $230,000/yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":103882,"name":"United States - Boston, MA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7532277","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3336045,"location":{"name":"Scottsdale, AZ;Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7532277,"updated_at":"2026-03-26T12:44:09-04:00","requisition_id":"J-016787","title":"Senior Product Manager, Symmetry New Tax Products","company_name":"Gusto, Inc.","first_published":"2026-02-04T02:03:22-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software \u0026amp;amp; payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Product Management is like at Symmetry:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll pair sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re here to serve the payroll industry. Our technology impacts over 64 million paychecks in the US each year. We’re driven by deep customer empathy and a relentless desire to innovate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Symmetry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re \u0026amp;nbsp;looking for a product leader to own the development of new business lines for payroll tax products. This 0 to 1 focused role will have broad autonomy to lead discovery, strategy, and execution for new products in payroll tax. This role will be expected to deliver durable business outcomes such as new revenue and existing revenue retention.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right person will be an activator who couples strength in execution with a strong sense of ownership to delivering market success. You will work directly with a new product development engineering team and focus on AI-powered solutions that redefine our market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership\u0026lt;/strong\u0026gt;: Lead long-term strategy. This includes spearheading research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;North Star\u0026lt;/strong\u0026gt;: Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Symmetry is building toward a market-winning payroll tax offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate\u0026lt;/strong\u0026gt;: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared context and ensure cross-functional teams are set up to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Accelerate Execution: \u0026lt;/strong\u0026gt;Step into the highest-priority gaps that stand in the way of success. Whether it’s clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you’ll help advance the work by creating clarity, building momentum, and enabling others to succeed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of hands-on product management experience, with 3+ years of success building 0 to 1 products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building 0 to 1 products with demonstrable evidence of:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep product discovery skills with the ability to navigate a high degree of ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building 0 to 1 products in highly regulated categories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building personalized products or optimized workflows using Gen AI/ ML\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extraordinary cross-functional collaborator and leader\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial, passionate about our mission, and have deep empathy for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built products at scale with good UX that users love\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points for experience with payroll / payroll tax\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Compensation Details\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $143,000/yr to $179,000/yr in Scottsdale \u0026amp;amp; most remote locations, and $184,000/yr to $230,000/yr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74515,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":81641,"name":"United States - Scottsdale, AZ","location":"Scottsdale, Arizona, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7604422","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3359292,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7604422,"updated_at":"2026-03-25T16:54:11-04:00","requisition_id":"J-016921","title":"Senior Salesforce Engineer","company_name":"Gusto, Inc.","first_published":"2026-03-05T16:54:48-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Salesforce Engineer will play a pivotal role in driving the transformation and optimization of our revenue and customer support processes within the Salesforce ecosystem. We are seeking an experienced Salesforce Engineer to join our dynamic team. If you possess a deep understanding of Salesforce and a proven track record of designing and implementing successful solutions, we invite you to apply and contribute to our continued growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Salesforce Engineering Leads provide direct technical guidance, solution design, and help drive the definition and adoption of best practices. Our team drives the design and implementation of complex Salesforce solutions, translating business requirements into scalable and sustainable technical architectures. We act as a bridge between business stakeholders and technical development teams, ensuring alignment and successful project delivery. This team is responsible for implementing \u0026amp;amp; defining best practices, governance, and architectural patterns to optimize the Salesforce platform and integrate it seamlessly with other enterprise systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide expert guidance to development teams, ensuring alignment with architectural standards, guidelines, and best practices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end solutions, incorporating industry best practices, Salesforce capabilities, and integration points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead solution reviews and ensure alignment with architectural guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with cross-functional teams to ensure solutions meet business needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present technical concepts and solutions to both technical and non-technical stakeholders.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of Salesforce development experience in large-scale, enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Apex, LWC, SOQL, REST/SOAP APIs, and platform security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integration tools (e.g., MuleSoft, Boomi, Kafka, custom APIs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience implementing AI solutions that deliver measurable value to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the need for APIs, prompt design, and the logic required to determine when and how AI should be invoked\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to design and deliver complex solutions with measurable business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to coach other less senior developers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years as Technical Lead or Solution Architect\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with multi-org consolidation or managed package development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in CI/CD (Gearset, Copado, or Git-based deployments)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $200,000-235,000 for San Francisco, CA. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7357569","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3281465,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7357569,"updated_at":"2026-04-02T17:36:52-04:00","requisition_id":"J-016483","title":"Senior Software Engineer, Data Platform","company_name":"Gusto, Inc.","first_published":"2026-04-02T17:36:52-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Software Engineer to architect, build, and maintain the data infrastructure at Gusto.\u0026amp;nbsp; As part of the Data Platform team, you will collaborate closely with Data Science, Business Intelligence, and analysts across Gusto teams to help them achieve their goals.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Data Platform position is a software development role with knowledge of data architectures and data delivery. The ideal candidate is passionate about developing software, working with data, and\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect, build, and refine our infrastructure and tools that enable other teams to work with data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Efficiently handle vast amounts of clickstream, database, and third party application data, processing in batch and real-time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take full ownership of the solutions you build, working with stakeholders to develop requirements, implement solutions, monitor production, and troubleshoot problems that arise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work as part of a team. We value team players who share their knowledge and like collaborating with others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 7 years of software engineering experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building solutions in the cloud, AWS preferred (Redshift, MSK, EMR).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OLAP databases (Clickhouse)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building data pipelines at scale, Airflow and Python preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with streaming systems desired (Kafka, Kinesis, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to turn vague requirements into clear deliverables with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining a modern data stack in production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000-$204,000/year in Denver, $178,000-$223,000/year in Los Angeles, and $197,000-$247,000/year for San Francisco, New York, and Seattle. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7590298","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3355242,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7590298,"updated_at":"2026-04-03T19:07:25-04:00","requisition_id":"J-016825","title":"Senior Software Engineer, Security \u0026 AI Platform","company_name":"Gusto, Inc.","first_published":"2026-02-13T13:57:52-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring two Senior Software Engineers for our Product \u0026amp;amp; AI Security Engineering team. You\u0026#39;ll own and evolve the security foundations behind Gusto\u0026#39;s products and AI/LLM experiences—securing core services, data, and AI-powered features. You\u0026#39;ll partner across the company to solve high-impact problems and ship reliable, secure features quickly and safely. No prior security domain experience required—we\u0026#39;re looking for strong backend engineers who are excited to grow into this space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Product \u0026amp;amp; AI Security Engineering team sits at the intersection of product, platform, and AI at Gusto. We prioritize high‑leverage projects that reduce risk, harden our foundations, and unlock faster delivery for other teams. We build security tools and services, embed with partner teams when needed, and set best practices for authentication, authorization, and safe data handling—especially as we adopt AI and LLMs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strengthen core services and data protections, including access control, storage, and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect and mitigate account takeover and other abuse, improving safety for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build security platforms and tooling that help product and AI teams move quickly and safely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and improve high-availability services that other teams depend on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tackle ambiguous AI/LLM security problems from threat modeling to practical mitigations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide leadership in promoting security and software engineering excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on authentication and authorization systems as you grow your security expertise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience as a backend engineer, building and operating large-scale server-side services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building highly available distributed systems and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine curiosity and desire to work within the security domain, you don\u0026#39;t need to have done it before, but you\u0026#39;re excited to dive in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in one or more of: Ruby, Python, Kotlin, JavaScript/TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI tools for coding (e.g., Claude Code, Cursor, GitHub Copilot)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills and comfort breaking down complex, cross‑cutting problems into clear, practical solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $186,000-222,000 in the San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":76226,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7744015","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3396481,"location":{"name":"Denver, CO;San Francisco, CA;Las Vegas, NV;Atlanta, GA;Phoenix, AZ;United States - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"124900","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"153000","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"181105","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7744015,"updated_at":"2026-03-26T12:52:54-04:00","requisition_id":"J-017083","title":"Sr. Sales Compensation Analyst","company_name":"Gusto, Inc.","first_published":"2026-03-26T12:52:54-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;We\u0026#39;re looking for a \u0026lt;strong\u0026gt;Senior Sales Compensation Analyst\u0026lt;/strong\u0026gt; to join our Revenue Operations team. As a senior individual contributor, you will serve as a hands-on operator, subject matter expert, and strategic partner to our sales organization — owning end-to-end compensation administration while independently shaping the compensation programs and operational frameworks that drive Gusto\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This is a high-visibility role at the intersection of Sales, Finance, and Revenue Operations. You\u0026#39;ll bring deep expertise in sales compensation administration, advanced analytical capabilities, and a track record of building scalable programs that are fair, accurate, and motivating. You\u0026#39;ll operate with a high degree of autonomy alongside the Head of Sales Compensation — driving plan administration, contributing to plan design for assigned segments, and setting the operational and analytical standard for the team. You\u0026#39;ll leverage AI tools to push the boundaries of what our team can deliver.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Sales Compensation team at Gusto sits within the Revenue Operations organization and serves as the backbone of how Gusto\u0026#39;s sales force is motivated, rewarded, and aligned to company growth. We are a small, high-impact team with outsized visibility — our work touches every quota-carrying role across the company and directly influences how Gusto attracts, retains, and drives performance from top sales talent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;Own sales compensation administration for assigned teams — execute accurate, on-time commission\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;calculations, payment processing, crediting, draws, clawbacks, and dispute resolution each pay cycle; \u0026lt;/span\u0026gt;Serve as the team\u0026#39;s Xactly platform owner and subject matter expert, defining configuration standards, driving platform decisions, and maintaining data integrity across plan setup, participant management, and workflow automation\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li2\u0026quot;\u0026gt;Own monthly reporting \u0026amp;amp; analytics for assigned segments — deliver attainment summaries and payout forecasts to Sales, Finance/Accounting, and Rev Ops; maintain KPI dashboards and perform ad hoc analysis on performance trends and budget adherence.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li2\u0026quot;\u0026gt;Contribute to plan design for assigned segments — Support and, where designated, independently own compensation plan inputs for assigned sales segments, including rate validation, accelerator analysis, and rules of engagement; build financial models and scenario analyses that inform quota-setting and plan design decisions; connect compensation mechanics to broader outcomes across Finance, HR, and Sales Strategy\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Define and improve processes and compliance — document and continuously improve comp processes; maintain adherence to internal compliance standards and accounting rules; ensure role changes, new hires, and terminations are reflected accurately across Xactly and downstream systems\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Lead assigned cross-functional initiatives - Drive projects spanning Sales, Finance, HR, and Rev Ops; use data and structured analysis to influence stakeholders and build alignment across functions\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li2\u0026quot;\u0026gt;Leverage AI to elevate comp operations — actively incorporate AI tools to automate repetitive tasks, accelerate reporting, and surface insights; partner with the Head of Sales Compensation to identify and scale AI-driven improvements across the team\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;8+ years of hands-on sales compensation administration experience with demonstrated end-to-end ownership of commission processes in a high-growth environment\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Experience in full-cycle comp administration — calculations, crediting, draws, clawbacks, and dispute resolution.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Xactly platform expertise - intermediate-to-advanced admin required (certification preferred); proven ability to own system configuration, data integrity, and workflow design; Salesforce and Tableau/Looker/Power BI proficiency; other ICM platforms a plus\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Advanced analytical skills - compensation modeling, scenario analysis, and reporting; solid understanding of quota-setting methodologies, GTM motions, and sales roles (AE, AM, SDR, overlay)\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Cross-functional influence — track record of leading initiatives and driving alignment across Sales, Finance, HR, and Operations without direct authority \u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;AI competency — actively uses AI tools to automate tasks, accelerate analysis, and improve accuracy with a habit of exploring and applying new tools practically\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Attributes — detail-oriented, proactive, and highly organized; clear communicator who can simplify complex comp mechanics for reps, managers, and cross-functional partners\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Bachelor\u0026#39;s degree in Finance, Business, Mathematics, or related field — or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is $113,880 to $139,500 for Denver, Atlanta \u0026amp;amp; Las Vegas. $138,365 to $169,500 for San Francisco \u0026amp;amp; New York. $106,940 to $131,000 for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":103880,"name":"United States - Atlanta, GA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":59937,"name":"United States - Remote","location":null,"child_ids":[103880,103881,103882,103883,103884,103893,103894,103895,103896,103897,103898,103899,103900,103901,103902,106032,106033,94489,94490,94491],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7577146","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3349971,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7577146,"updated_at":"2026-04-02T17:06:43-04:00","requisition_id":"J-016836","title":"Sr Staff Frontend Engineer, Builder Enablement","company_name":"Gusto, Inc.","first_published":"2026-03-10T04:04:30-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Sr Staff Engineer on the Builder Enablement team, you will be instrumental in defining how every builder (engineer, designer, and beyond) at Gusto ships high-quality products with AI assistance. You\u0026#39;ll help lead the development of AI tooling that teaches people and LLMs to use our design system correctly and drive experiments that improve AI-assisted builder workflows. If you\u0026#39;re passionate about building tools that multiply the impact of an entire organization, this is your chance to lead and innovate.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Builder Enablement team\u0026#39;s mission is to make high-quality, AI-assisted shipping the default for every builder at Gusto. We own the design system, but also own how it gets expressed to AI tools and builders. Most of our focus is on AI tooling and enablement, such as: building MCP servers, agent skills, prompt engineering, eval systems, and experiments that make LLMs produce compliant, high-quality output.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a great time to join to help define the direction for the team as we tackle the new challenges and opportunities that AI presents for the frontend at Gusto!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain AI tooling (MCP servers, agent skills, prompts) that enables builders to ship with the design system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop tools to ensure that the quality, performance, and accessibility of Gusto’s reusable components continuously improve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop tools to expand the pool of contributors and quality of contributions to Gusto’s frontend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run experiments to test hypotheses about what makes AI-assisted building better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shadow builders to understand real workflows and proactively fix blockers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with designers to build and maintain a system of reusable components, tokens, patterns, and documentation that empowers all of Gusto\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop eval systems to measure AI output quality against design system standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate visibly and educate widely to technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of technical experience in a frontend engineering role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in HTML, CSS, JavaScript, React, TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building developer tooling, plugins, or AI-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with LLM ecosystems (prompt engineering, MCP, agent skills, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment-driven mindset: comfortable framing hypotheses, scoping small tests, measuring outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong history of cross-functional collaboration with Design and/or other non-technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in building UI components that are modular, composable, flexible, maintainable, and well-documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with a JavaScript testing library for unit, integration, and end-to-end validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Appreciation for a collaborative, test-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience turning wireframes and mockups into responsive, accessible, tested code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about creating inclusive, accessible experiences for everyone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with emerging trends in frontend development, including the various approaches to styling (CSS Modules, CSS-in-JS, Sass, etc.), component libraries (Material UI, Carbon, Polaris, and Lightning), accessibility tooling (axe), observability (RUM, Synthetic Testing), and AI (MCPs, prompting, evals, agents, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being visible and communicative\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $225,000/yr to $275,000/yr for San Francisco, CA. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/6963453","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3166623,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":6963453,"updated_at":"2026-04-02T13:56:08-04:00","requisition_id":"J-015605","title":"Sr Staff Software Engineer, Entity Management","company_name":"Gusto, Inc.","first_published":"2025-06-16T17:22:11-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Sr Staff Software Engineer on the Entity Management team, you will lead the technical development of a new product that will remove the burden of compliance for our entrepreneurs, helping them focus on growing their business without worrying about paperwork. You will be responsible for executing key technical initiatives within the team roadmap, collaborating with cross-functional stakeholders, and mentoring engineers. If you are passionate about driving innovation and making a significant impact, we would love to have you join our team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Entity Management team is responsible for building and maintaining tools that help small businesses manage the entire lifecycle of their legal and compliance needs, including incorporation. This means supporting business owners from the very first step of getting their company incorporated, all the way through ongoing compliance, account monitoring, and even dissolution if needed. The team’s mission is to simplify and automate these often complex, time-consuming processes, so business owners can focus on growing their business without worrying about government regulations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute on the technical roadmap for the new product within your team\u0026#39;s scope, ensuring alignment with overall business goals and Entity Management objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams, including Product Management, Design, Customer Support, and Marketing, to deliver high-quality solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide engineers on the team, fostering a culture of continuous learning and improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the team’s software development process and technical approaches to ensure efficient and effective project execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the implementation of new functionality in legacy systems to enhance support for the new customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a technical leader within the team, designing solutions and overcoming technical challenges to drive the project forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in code reviews and provide constructive feedback to maintain code quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional software development experience, including experience leading greenfield product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ruby on Rails, Typescript, and React experience is preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with cross-functional teams, including Product Management, Design, and Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong mentorship skills with a track record of fostering a culture of continuous learning and improvement within a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience acting as a technical leader, solving complex problems, and driving innovation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to develop and enhance the team’s software development processes and technical approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, capable of explaining complex technical concepts to non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, or related field, or equivalent professional experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that travel to Gusto’s Denver office for onboarding is required for this position.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;If you have any questions regarding this requirement, please share with your recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $225,000/yr to $275,000/yr for San Francisco CA. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7582917","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352382,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7582917,"updated_at":"2026-04-02T16:03:15-04:00","requisition_id":"J-016863","title":"Staff Applied AI/ML Engineer","company_name":"Gusto, Inc.","first_published":"2026-04-02T16:01:03-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for a Staff AI/ML Engineer to join the Applied Data Science team at Gusto Retirement-App.\u0026amp;nbsp;This is a critical role to build AI and ML framework and infrastructure to enable us to strengthen and optimize how data is used to enable customer journey and experience at Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Here’s what you’ll do day-to-day\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop, test, and deploy\u0026lt;/strong\u0026gt; AI/ML models to solve complex business problems, such as anomaly detection, personalized experience, generative AI application, algorithm \u0026amp;amp; optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transition models from proof-of-concept to \u0026lt;strong\u0026gt;production-ready solutions\u0026lt;/strong\u0026gt;, ensuring scalability and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and contribute to codebases, participate in pull requests, and maintain \u0026lt;strong\u0026gt;high-quality engineering standards\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with \u0026lt;strong\u0026gt;containerized environments \u0026lt;/strong\u0026gt;to deploy, monitor, and troubleshoot ML services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with \u0026lt;strong\u0026gt;cross-functional teams\u0026lt;/strong\u0026gt;, including analytics, engineering, products and business stakeholders, to align solutions with organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a \u0026lt;strong\u0026gt;domain expert\u0026lt;/strong\u0026gt; in key business areas, enabling you to craft intelligent, impactful data-driven solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Here’s what we’re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;PhD with 3+ years\u0026lt;/strong\u0026gt; or \u0026lt;strong\u0026gt;MS with 5+ years\u0026lt;/strong\u0026gt; of industry experience in applied ML/GenAI, data science, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven track record\u0026lt;/strong\u0026gt; of developing and deploying ML solutions in production, from PoC to scalable systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong programming skills\u0026lt;/strong\u0026gt; (Python, Javascript, C++, Java, or Scala) and proficiency in SQL for data extraction and manipulation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on experience\u0026lt;/strong\u0026gt; with cloud platforms (AWS, GCP, or Azure), MLOps, and containerization (Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ability to work cross-functionally\u0026lt;/strong\u0026gt;, translating business needs into AI-driven solutions and communicating effectively with technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $230k-280k for San Francisco, New York, and Seattle $205k - 255k in Los Angeles, $185k-234k in Denver, and 200k-250k CAD for Toronto. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7307124","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3267454,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7307124,"updated_at":"2026-03-27T14:08:28-04:00","requisition_id":"J-016306","title":"Staff Applied AI Scientist","company_name":"Gusto, Inc.","first_published":"2025-10-23T16:00:13-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will design, build, evaluate, and ship AI products powered by proprietary and open-source LLMs. You will own the full AI development lifecycle—from problem framing and system design to framework selection, implementation, evaluation, and deployment. As an Applied AI Scientist, you will drive end-to-end customer impact, delivering reliable, production-ready intelligent systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking to accelerate AI investments across the business to solve customer pain points, and are growing our Applied AI team. You’ll be a part of the core group of experts exploring big, innovative bets, quickly prototyping solutions and shipping to customers. You\u0026#39;re also responsible for quickly iterating on improvements and eventually scaling to production-grade AI applications. You’ll be working alongside a multidisciplinary group of Product Engineers, PMs, and Design.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and deploy agentic AI systems capable of autonomous reasoning, tool use, memory management, and multi-step task execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve LLM-driven agents through pre-training, fine-tuning, reinforcement learning (including human and AI feedback), and iterative alignment for reliable decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build robust evaluation frameworks for LLMs and agent-based systems, including task success metrics, reasoning quality, tool-use accuracy, safety, and end-to-end workflow performance to ensure models are fit for purpose.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the engineering team to determine technical requirements and SLAs for API-enabled services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research novel AI techniques and strategies that create magical customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we’re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 10+ years of software engineering experience (Python, Ruby or Java), 6+ years of ML experience, and 3+ years designing and shipping Gen AI models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to design and prototype AI solutions quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on AI agent systems to automate end to end workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building, deploying and maintaining LLM-based applications in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LangGraph, TypeScript, LlamaIndex, and related tools such as LangChain, OpenAI/Anthropic APIs, vector databases, and modern backend frameworks (e.g., Node.js, FastAPI) is preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $245,000-$272,000 in Denver, and $288,000-$321,000 for San Francisco, and New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74517,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7524662","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3333439,"location":{"name":"San Francisco, CA - Hybrid; New York, NY - Hybrid;"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7524662,"updated_at":"2026-03-26T11:14:17-04:00","requisition_id":"E-000121","title":"Staff Data Scientist - Product","company_name":"Gusto, Inc.","first_published":"2026-01-09T18:46:28-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for highly skilled and motivated Data Scientists with extensive experience (7+ years) applying their expertise in a business environment. As a Staff Data Scientist, you will play a crucial role in leveraging experimentation, statistical inference, and causal analysis to drive strategic decision making that contributes to the overall success of our organization. The ideal candidate is a trusted data storyteller with strong statistical and coding skills, and a passion for applying these skills to help small businesses thrive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you will work closely with our Product, Engineering, Design, Finance, and other Data teams to become an expert in the data for your domain, define and track metrics that help us understand our business performance, and dive deep into our Payroll, Benefits, and HR data to deliver insights and answer questions. You’ll also integrate AI-assisted practices to accelerate analysis, enhance rigor, and expand the reach of insights across Gusto. We have multiple senior roles open, each focused on a different area of our business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead:\u0026lt;/strong\u0026gt; Own ambiguous problems, design analysis frameworks, and introduce structure that scales across multiple product domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Partnership:\u0026lt;/strong\u0026gt; Collaborate with product managers, engineering leads, designers, and operations teams to proactively identify opportunities, align on strategy, and guide data-informed decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Rigor:\u0026lt;/strong\u0026gt; Apply advanced statistical methods, causal inference, experimentation, and AI-assisted analytics to surface drivers of product performance, separating signal from noise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experimentation \u0026amp;amp; Measurement:\u0026lt;/strong\u0026gt; Design, analyze, and interpret experiments; ensure insights highlight trade-offs and limitations based on sample size and data quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution:\u0026lt;/strong\u0026gt; Deliver multiple high-impact projects, balancing trade-offs to maximize business value, and maintain clear expectations of deliverables and timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Present complex findings in a structured, compelling way to technical and non-technical stakeholders, fostering a data-informed mindset across the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Independence:\u0026lt;/strong\u0026gt; Work with minimal guidance to prioritize, create, and deliver data science roadmaps, proactively resolving conflicts or misalignment across stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scaling the Craft:\u0026lt;/strong\u0026gt; Mentor other data practitioners, up-level team best practices in experimentation, statistical modeling, and metric interpretation. Drive improvements in data quality, rigor, and adoption of better data capabilities leveraging AI-native tools and workflows across the org.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10 years of experience in Data Science at a product-focused software company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and comfort with Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to apply statistical methods, causal inference, AI tools, and experimental design to real business problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with a track record of influencing cross-functional stakeholders and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading large, technically complex projects with clear business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, resilient problem-solver who independently structures ambiguous problems into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for mentoring others and raising the bar for data science craft across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS/MS/PhD in a quantitative field (Statistics, Economics, Computer Science, Applied Math, etc.) or equivalent industry experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $154,000/yr - $181,000/yr in Denver, and $175,000/yr - $225,000 for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74517,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/6866254","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3140489,"location":{"name":"Canada - Toronto, Ontario - Remote, United States - Denver, CO, United States - Los Angeles, CA - Remote, United States - New York, NY, United States - San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":6866254,"updated_at":"2026-03-19T14:56:20-04:00","requisition_id":"E-000111","title":"Staff Mobile Software Engineer, Android","company_name":"Gusto, Inc.","first_published":"2025-05-13T16:39:44-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re on the lookout for talented Mobile Android Engineers with 8+ years of experience who are passionate about creating amazing user experiences. In this role, you’ll have the chance to dive into developing features that are not just functional but truly intuitive and enjoyable for our users. We want you to take ownership of scaling our shared services while keeping up with the latest in the Android world. You’ll work closely with teams across Product, Identity, Security, System Design, and Infrastructure, collaborating to build solutions that really make a difference. If you’re excited about building elegant, scalable apps and being part of a supportive, innovative mobile team, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we’re excited to be at a pivotal moment in our journey with over 1MM+ monthly active users and the recent launch of our employer experiences on mobile. Our mission is to tackle the real challenges faced by small business owners and their employees, and we believe that mobile is key to delivering impactful solutions. As part of our mobile team, you’ll be at the forefront of this transformation, working alongside talented engineers and designers who are passionate about creating a seamless mobile experience. Together, we’re building a platform that empowers everyone—small business owners and their teams—to thrive. If you’re ready to make a difference in the mobile landscape at Gusto, we want you on board!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect, build, test, and refine Gusto’s native Android app, along with supporting mobile web views that enhance user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, iterate, and improve product features that integrate core business functions, work tools, value-added services, and financial products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with our product management, design, and partner teams to identify technical and customer pain points, brainstorm solutions, and then prototype, iterate, and launch those solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with teams in product apps, identity, security, design systems, and infrastructure to deliver world-class experiences right into our customers\u0026#39; hands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale essential services, such as push notification systems and localization features, to enhance app functionality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance and maintain our Android mobile infrastructure, including build pipelines, testing automation, and the release process, to ensure smooth operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we’re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 7 years of experience in Kotlin and Android software engineering, with at least 8 years in mobile software engineering overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and a knack for building strong cross-functional partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-driven mindset with the ability to tackle greenfield projects and bring innovative ideas to life.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Android testing frameworks and a solid understanding of best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in developing platform components and common features that enhance scalability, consistency, and maintainability throughout the product development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking abilities and a keen attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to learn continuously and a passion for mentoring others on the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering high-quality code across a diverse tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of Compose and/or GraphQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency or familiarity with MVVM architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with analytics and monitoring tools to track app performance and user engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with mobile infrastructure, including CI/CD, automated testing environments, and build \u0026amp;amp; release systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort in navigating ambiguity, with the ability to set clear milestones and deliverables for the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000/yr to $194,000/yr in Denver \u0026amp;amp; most remote locations, $197,000/yr to $235,000/yr for San Francisco, New York \u0026amp;amp; Seattle and $175,000(CAD)/yr to $208,000(CAD)/yr in Canada. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7623124","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3364075,"location":{"name":"San Francisco, CA;New York, NY;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7623124,"updated_at":"2026-03-26T15:59:33-04:00","requisition_id":"J-016937","title":"Staff Mobile Software Engineer, iOS","company_name":"Gusto, Inc.","first_published":"2026-02-24T13:09:57-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re on the lookout for talented Mobile iOS Engineers who are passionate about creating amazing user experiences. In this role, you’ll have the chance to dive into developing features that are not just functional but truly intuitive and enjoyable for our users. We want you to take ownership of scaling our shared services while keeping up with the latest in the iOS world. You’ll work closely with teams across Product, Identity, Security, System Design, and Infrastructure, collaborating to build solutions that really make a difference. If you’re excited about building elegant, scalable apps and being part of a supportive, innovative mobile team, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we’re excited to be at a pivotal moment in our journey with over 1M+ monthly active users and the recent launch of our employer experiences on mobile. Our mission is to tackle the real challenges faced by small business owners and their employees, and we believe that mobile is key to delivering impactful solutions. As part of our mobile team, you’ll be at the forefront of this transformation, working alongside talented engineers and designers who are passionate about creating a seamless mobile experience. Together, we’re building a platform that empowers everyone—small business owners and their teams—to thrive. If you’re ready to make a difference in the mobile landscape at Gusto, we want you on board!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect, build, test, and refine Gusto’s native iOS app, along with supporting mobile web views that enhance user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, iterate, and improve product features that integrate core business functions, work tools, value-added services, and financial products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with our product management, design, and partner teams to identify technical and customer pain points, brainstorm solutions, and then prototype, iterate, and launch those solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with teams in product apps, identity, security, design systems, and infrastructure to deliver world-class experiences right into our customers\u0026#39; hands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale essential services, such as push notification systems and localization features, to enhance app functionality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance and maintain our iOS mobile infrastructure, including build pipelines, testing automation, and the release process, to ensure smooth operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 6 years of experience in Swift and iOS software engineering, with at least 8 years in mobile software engineering overall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and a knack for building strong cross-functional partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-driven mindset with the ability to tackle greenfield projects and bring innovative ideas to life.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in iOS testing frameworks and a solid understanding of best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in developing platform components and common features that enhance scalability, consistency, and maintainability throughout the product development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking abilities and a keen attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to learn continuously and a passion for mentoring others on the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $197,000/yr to $235,000/yr for San Francisco, New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7676166","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3377021,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7676166,"updated_at":"2026-04-02T18:02:08-04:00","requisition_id":"J-017015","title":"Staff Product Designer, Benefits","company_name":"Gusto, Inc.","first_published":"2026-04-01T19:05:30-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Staff Product Designer for our Benefits team to design and launch a new product offering at Gusto. Our focus in Benefits is simple: help small businesses and their employees get access to better quality care at more affordable rates—in other words, we make benefits work harder for small businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Benefits is a notoriously complex space, full of confusing choices, high stakes, and fragmented experiences across employers, employees, carriers, and brokers. In this role, you’ll partner closely with Product Managers, Engineers, Data Science, CX, Operations, and Sales to turn that complexity into experiences that feel clear, human, and trustworthy—from end-to-end journeys to the underlying systems that power them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to shape a new part of Gusto’s Benefits offering and deliver meaningful, tangible impact for small businesses and the people who rely on them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We\u0026#39;re a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don\u0026#39;t care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are building an AI-native design organization — and we mean that seriously. We\u0026#39;re looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn\u0026#39;t a future aspiration — it\u0026#39;s how we work now, and it\u0026#39;s changing what the design role looks like at Gusto and across the industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead 0→1 discovery and design for a new Benefits product offering—from problem framing to MVP definition—grounded in real employer + employee workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end service experiences across employer, employee, and internal ops workflows—identifying where AI can reduce complexity while keeping decisions clear and controllable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-assisted decision moments that help customers choose and act with confidence.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the system that makes AI safe and scalable: define objects, rules, states, and exception paths plus guardrails for when AI should defer to humans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make data legible and operational: shape the information model and UX so humans and AI can collaborate—clean inputs, clear outputs, and structured handoffs that reduce errors and rework.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build product feedback loops that improve AI quality over time: define success metrics, evaluation signals, and human-in-the-loop review patterns to continuously tune guidance, routing, and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design in code to ship faster: use AI-assisted dev tools (e.g., Cursor, Claude Code) to prototype and deliver production-quality UI, collaborating tightly with engineering and shaping reusable patterns.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You partner cross-functionally to define human-in-the-loop workflows, and set principles for fairness, privacy, and trust.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You design with AI as a core material—prototyping, refining prompts, and integrating AI behaviors that adapt responsibly to user context. You guide teams in balancing automation with transparency and control.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You redesign service blueprints where AI plays an active role—automating routine workflows, predicting needs, and escalating complex cases to humans with transparency and context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You define area strategy using measurable bets and experimentation; partner with Analytics and AI teams to track and evaluate impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You scale quality through reusable patterns, thoughtful critique, and mentorship; balance exploration with delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You influence cross-functional strategy across teams; resolve complex trade-offs and guide design through ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You coach across teams, build onboarding and training programs, and raise the bar for craft and systems thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver \u0026amp;amp; most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74516,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7514758","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3330310,"location":{"name":"Scottsdale, AZ;Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;San Diego, CA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7514758,"updated_at":"2026-04-02T18:11:56-04:00","requisition_id":"J-016762","title":"Staff Product Designer, Retirement","company_name":"Gusto, Inc.","first_published":"2026-04-01T19:29:41-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Design at Gusto:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We\u0026#39;re a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don\u0026#39;t care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are building an AI-native design organization — and we mean that seriously. We\u0026#39;re looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn\u0026#39;t a future aspiration — it\u0026#39;s how we work now, and it\u0026#39;s changing what the design role looks like at Gusto and across the industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Retirement team at Gusto builds financial products and services that help bridge the retirement gap for small business owners and their employees. With 401(k) plans designed to be affordable, easy to manage, and easy to understand, Gusto is working to make retirement accessible to small businesses and teams that have historically been underserved by the 401(k) market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a collaborative group that values creativity, transparency, and a deep respect for our craft. We hold ourselves to a high bar and actively support one another so that we can do our best work. Our process incorporates using AI in our daily workflows to move faster, explore ideas, and increase our impact. From building tools that help individuals navigate their financial future to new retirement offerings, the Retirement team plays a central role in contributing to Gusto’s mission.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Staff Product Designer to partner with Product, Engineering, Data (and Research) to shape strategy, align partner teams, and create a cohesive, high-trust retirement experience across the employer and employee journey. You’ll operate as the design lead for your projects—co-owning priorities, success metrics and driving alignment across Retirement and key partner teams (Payroll, Benefits, Support/Ops). Your scope will include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Improving both setup and account management to boost confidence, adoption, and retention to reduce contact rate and confusion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creating a more connected journey between payroll and retirement by designing across the seams of product, operations, and support—where the hardest and most interesting problems live.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing flexible, scalable patterns across Retirement, integrating seamlessly with adjacent payroll and benefits touchpoints. Apply discerning design judgment to determine when and how to effectively incorporate AI to enhance the experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re energized by ambiguous problem spaces, high-trust financial experiences, and designing workflows that make complex decisions feel clear and confident—this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Vision \u0026amp;amp; Partnership:\u0026lt;/strong\u0026gt; Partner with Product Management to define the customer problems to solve, the strategy to solve them, and the measurable outcomes that matter—across activation, engagement, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data and research informed iteration:\u0026lt;/strong\u0026gt; Collaborate with Data and Research to understand funnel drop-offs, behavior over time, retention drivers as well as define success metrics and iterate based on what you learn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design Leadership \u0026amp;amp; Ownership:\u0026lt;/strong\u0026gt; Drive the full design process for shipped experiences—scoping and sequencing work, prototyping, testing, and delivering MVP → iteration → longer-term improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trust + compliance design:\u0026lt;/strong\u0026gt; Translate regulatory/tax-driven requirements into clear flows, content, and UI patterns that build trust without overwhelming customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Storytelling:\u0026lt;/strong\u0026gt; Craft compelling product narratives that align cross-functional stakeholders around the problem, strategic options, and tradeoffs, clearly explaining the reasoning behind design decisions and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Elevating Craft \u0026amp;amp; Mentorship:\u0026lt;/strong\u0026gt; Provide thoughtful critique and mentorship to design peers; raise the quality bar across the organization. Be an innovation driver with using and designing for AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Advocacy \u0026amp;amp; Evolution:\u0026lt;/strong\u0026gt; Champion the design system and contribute patterns/components that improve cohesion and quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Accelerated Prototyping \u0026amp;amp; Learning:\u0026lt;/strong\u0026gt; Use AI to move quickly from concept to customer-tested artifact — building clickable, high-fidelity prototypes that generate real signal faster than traditional methods allow. Bring a clear point of view on where AI enhances the customer experience, not just your workflow, and help raise the team\u0026#39;s fluency through your example.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’ve found that a low ego, a growth mindset, and a bias for action go a long way here.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in product design, with a portfolio showing end-to-end shipped work and the impact it drove\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High bar for craft across interaction design, information architecture, and visual design—especially for complex, form-heavy workflows\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Experience in regulated/high-trust domains (fintech, taxes, insurance, healthcare, benefits/retirement)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable AI fluency in your design practice — not just familiarity with tools, but evidence of AI changing how you prototype, test, and ship. We\u0026#39;ll ask you to show this, not just describe it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort moving between design and code — whether that means shipping UI improvements directly, working closely in the codebase with engineers, or using AI-assisted tools to close the gap between prototype and production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in ambiguity and shaping messy inputs into clear goals, tradeoffs, and shipped outcomes\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Comfortable tackling content design aspects (making complex concepts understandable)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Building strong partnerships with Product, Engineering, and Data to prioritize, execute, and iterate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker who designs solutions that scale beyond one-off screens and hold up across a product ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Have contributed to growing a Design system with components or patterns\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Bring a clear point of view, engage in constructive feedback, and help teams align quickly by clarifying tradeoffs and driving decisions forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record leading multi-workstream initiatives across teams—setting direction, unblocking partners, and shipping measurable improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver \u0026amp;amp; most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74516,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":103900,"name":"United States - San Diego, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":81641,"name":"United States - Scottsdale, AZ","location":"Scottsdale, Arizona, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7674047","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3376575,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7674047,"updated_at":"2026-04-01T10:38:51-04:00","requisition_id":"J-017040","title":"Staff Product Designer - Time Tools","company_name":"Gusto, Inc.","first_published":"2026-04-01T10:38:51-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Design at Gusto\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We\u0026#39;re a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don\u0026#39;t care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We are building an AI-native design organization — and we mean that seriously. We\u0026#39;re looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn\u0026#39;t a future aspiration — it\u0026#39;s how we work now, and it\u0026#39;s changing what the design role looks like at Gusto and across the industry. \u0026lt;a href=\u0026quot;https://gusto-design.notion.site/Design-the-future-of-work-at-Gusto-1208931e36ae4da399ea4fa43f11b1e1\u0026quot;\u0026gt;Read more about Design at Gusto.\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a product designer to join our Time Tools team, a key area of growth for Gusto. As a core design contributor in this product area, you’ll partner closely with PM, Engineering, and Data peers to shape high-priority initiatives. You’ll be responsible for designing experiences that help small business owners and their employees manage time with confidence and ease.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role offers the opportunity to own major product initiatives end-to-end—from uncovering customer needs to shipping polished, performant, and accessible experiences. You’ll collaborate with other designers on the team, contribute to our design system, and help elevate the craft quality of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Time and Attendance is our flagship in a suite of add-ons designed to complement Gusto Payroll. The add-on helps small business owners track time, create and share schedules, manage attendance, and seamlessly sync hours to payroll—all within the Gusto platform. The team’s scope includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Time tracking: Allow employees to log hours via web, app, or kiosk, supporting flexible work arrangements like remote and flextime.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scheduling: Create and manage employee schedules, accommodating shifts, availability, and shift swaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off policies and requests: Automate time off management, support complex PTO policies, and ensure compliance with labor laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO balances: Keep track of employee time off with automatic updates that sync vacation and sick days with payroll and calendars.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project tracking: Manage projects with tools for tracking time spent on tasks, analyzing progress, and adjusting workloads.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate customer insights into intuitive, scalable workflows that simplify scheduling, attendance, and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and refine multi-surface experiences (web, mobile, kiosk) that meet the needs of both managers and employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with PM, Engineering, and Data to define problem spaces, set priorities, and deliver customer value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion our design system and evolve it through contributions that improve platform cohesion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance long-term vision with near-term execution, navigating ambiguity and adjusting scope as customer needs evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide thoughtful critique and mentorship to peers, helping elevate craft quality across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 8+ years in product design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product acumen: Proven ability to collaborate with PM and Engineering partners to shape priorities and translate them into clear roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft excellence: Portfolio demonstrating accessible, performant, and thoughtful end-to-end product design across web and mobile.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer empathy: Skill at uncovering and synthesizing customer needs—particularly for small businesses and hourly workers—into actionable design insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration and influence: Strong communication skills, with the ability to align cross-functional partners and drive clarity in complex problem spaces.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Compensation Details\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver \u0026amp;amp; most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":74516,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/6784688","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3118071,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Toronto, Ontario, CAN - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":6784688,"updated_at":"2026-03-26T15:24:58-04:00","requisition_id":"J-015319","title":"Staff Software Engineer, AI Developer Tools","company_name":"Gusto, Inc.","first_published":"2025-05-27T17:18:55-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;111\u0026quot; data-end=\u0026quot;878\u0026quot;\u0026gt;As a Staff Engineer on the Developer Productivity – AI Developer Tools team, you will play a pivotal role in architecting and scaling the AI platform that powers how Gusto builds software. Operating at the intersection of platform engineering and applied AI, you will help redefine our development lifecycle by embedding intelligence directly into it. From building custom internal coding assistants and automating complex refactors to stabilizing local environments and enhancing CI/CD pipelines, your work will eliminate developer friction at every stage. Your mission is to harness Large Language Models and intelligent automation to accelerate engineering velocity, reduce cognitive load, and fundamentally transform how our teams design, test, and ship products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The AI Developer Tools team is a specialized unit within Developer Productivity. We believe that AI is the next great leap in software craftsmanship. Our goal is to provide every builder at Gusto with a suite of \u0026quot;superpowers\u0026quot;—tools that understand our codebase and handle the \u0026quot;toil\u0026quot; so our builders can focus on creative problem-solving in a safe way with appropriate guardrails. We treat our fellow builders as our customers and prioritize tools that are not just powerful, but delightful to use.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect AI Workflows: Design and implement internal tools and platforms that integrate LLMs into the developer workflow (e.g. automated PR reviews) with a focus on autonomous agentic agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate \u0026amp;amp; Evangelize: Work closely with builders across the company to understand their pain points and partner with Infrastructure/Platform teams to ensure AI tools are scalable and secure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay on the Cutting Edge: Actively engage with emerging AI technologies, frameworks, and research to ensure our internal tooling remains world-class, along with defining how we incorporate and manage best practices from the industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build Faster Feedback Loops: Identify bottlenecks in the development lifecycle and apply AI solutions to remove them, from local environment setup to automated testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure Stability: Like any infrastructure role, you will monitor the health of our developer tools, diagnosing issues related to performance, networking, and tool integration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software development experience: You are a systems thinker who is comfortable with architectural complexity and delivering production-grade code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-Native Mindset: You are curious about (and using) AI tools in your daily flow. You understand how to prompt, fine-tune, or build RAG systems to solve practical problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developer-First Perspective: Curiosity and ability to operate in an AI-native environment. Integrating intelligence, automation, and experimentation to increase developer productivity through tooling and infrastructure enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Communication: You can translate complex technical AI concepts into actionable tools that provide immediate value to other engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with architectural thinking and delivering solutions through code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Rails and Ruby, including developer tooling for large engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with colleagues as both customers and partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $190,000/yr to $210,000/yr in Denver \u0026amp;amp; most remote locations, and $220,000/yr to $250,000/yr in New York, Seattle \u0026amp;amp; San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":106344,"name":"Canada - Toronto, Ontario - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7760341","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3399909,"location":{"name":"San Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7760341,"updated_at":"2026-03-31T12:22:00-04:00","requisition_id":"E-0000124","title":"Staff Software Engineer, Core Platforms","company_name":"Gusto, Inc.","first_published":"2026-03-27T14:46:00-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for seasoned full-stack software engineers to join the teams behind Gusto\u0026#39;s product platforms — the shared systems that our product teams build upon — to serve small business owners every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Software Engineer, you\u0026#39;ll operate across the full lifecycle of foundational systems: shaping architecture early in the design process, building self-service internal features and APIs, and owning their performance long after launch. That means engineering the core business engine, enabling product teams with reliable backend services, and setting the engineering standard for those around you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re drawn to work that combines technical craft with real-world impact — helping power the livelihoods of millions using Gusto products — join us!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design, build, and test\u0026lt;/strong\u0026gt; Gusto core platform services – communications, reporting, dashboards, access, workflows, risk, payments, and compliance capabilities, among others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help scale one of the largest Ruby/Rails and Javascript/React applications in the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Product Engineering, Product Management, Data, and Design teams to understand customer pain points, come up with solutions, and then \u0026lt;strong\u0026gt;prototype, iterate, and launch daily\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build platforms that engineering teams rely on, and trust to deliver products that our\u0026amp;nbsp;\u0026lt;strong\u0026gt;customers genuinely love\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Successful applicants typically have 8+ years of software development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating\u0026amp;nbsp;\u0026lt;strong\u0026gt;scalable, efficient platforms\u0026lt;/strong\u0026gt; for users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity and experimentation with emerging AI frameworks\u0026lt;/strong\u0026gt;, applying and sharing best practices to evaluate and scale AI use safely across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning multi-quarter projects that solve complex engineering problems and make measurable user impact at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your platform area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mentor engineers to maximize their performance and impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Others:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in, or interest working in, Ruby on Rails\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Appreciation for a collaborative, test-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build well-structured, maintainable, well-documented code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively communicate across engineering teams and with business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Do you prefer heavy feature development instead? Check out our Staff Software Engineer, Core Products job listing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that a two day travel to a Gusto office for onboarding is required for this position.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;If you have any questions regarding this requirement, please share with your recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver \u0026amp;amp; most remote locations, and $197,000–$247,000 for San Francisco \u0026amp;amp; New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":59937,"name":"United States - Remote","location":null,"child_ids":[103880,103881,103882,103883,103884,103893,103894,103895,103896,103897,103898,103899,103900,103901,103902,106032,106033,94489,94490,94491],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7458337","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3314737,"location":{"name":"San Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid;"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":null,"value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":null,"value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":null,"value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7458337,"updated_at":"2026-03-30T13:00:55-04:00","requisition_id":"E-000115","title":"Staff Software Engineer, Core Products","company_name":"Gusto, Inc.","first_published":"2025-12-16T12:58:08-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for seasoned full-stack software engineers to join the teams behind Gusto\u0026#39;s customer-facing products — the features and experiences that small business owners and their employees rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Software Engineer, you\u0026#39;ll operate across the full product lifecycle: shaping features from early spec and design through to launch and long-term iteration. That means writing clean frontend code, designing and building reliable backend APIs, influencing product direction, and taking ownership of what happens after a feature ships.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re drawn to work that combines technical craft with real-world impact — helping power the livelihoods of millions using Gusto products — join us!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design, build, and test\u0026lt;/strong\u0026gt; Gusto core products such as \u0026lt;strong\u0026gt;Payroll, Benefits, HR, Retirement, Gusto Money, Gusto Solo, and Gusto Pro\u0026lt;/strong\u0026gt;, among others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help scale one of the largest Ruby/Rails and Javascript/React applications in the world\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Product Management, Data, Design, and Platform Engineering teams to understand customer pain points, come up with solutions, and then \u0026lt;strong\u0026gt;prototype, iterate, and launch daily\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build products that our \u0026lt;strong\u0026gt;customers genuinely love\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we’re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Successful applicants typically have 8+ years of software development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;scalable solutions that eliminate customer pain; passion for creating memorable experiences for customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience leveraging AI tools\u0026lt;/strong\u0026gt; or systems to accelerate development, improve testing, and deliver new product capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity and experimentation with emerging AI frameworks\u0026lt;/strong\u0026gt;, applying and sharing best practices to evaluate and scale AI use safely across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mentor engineers to maximize their performance and impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Others:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in, or interest working in, Ruby on Rails\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Appreciation for a collaborative, test-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build well-structured, maintainable, well-documented code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively communicate across engineering teams and with business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Do you prefer platform development instead? Check out our Staff Software Engineer, Core Platforms job listing.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that a two day travel to a Gusto office for onboarding is required for this position.\u0026lt;/strong\u0026gt; If you have any questions regarding this requirement, please share with your recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver \u0026amp;amp; most remote locations, and $197,000–$247,000 for San Francisco \u0026amp;amp; New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7413644","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3302807,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7413644,"updated_at":"2026-03-26T15:19:32-04:00","requisition_id":"J-016557","title":"Staff Software Engineer, Database Infrastructure","company_name":"Gusto, Inc.","first_published":"2026-01-05T13:10:32-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an experienced engineer with deep expertise in distributed data systems to shape the future of Gusto\u0026#39;s storage layer. You\u0026#39;ll manage complex migrations, architect high-scale systems, and set standards for automation, resiliency, and security. This is a high-impact role where you\u0026#39;ll implement distributed database solutions that enable Gusto\u0026#39;s continued growth and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Datastores Infrastructure Engineering team designs, builds, and operates the data platforms that power Gusto\u0026#39;s product: MySQL, Postgres, Redis, Kafka, and S3. We ensure our infrastructure is consistent, reliable, and ready to support Gusto\u0026#39;s growing needs. As we transition to self-hosted distributed databases, the team is focused on reducing blast radius, improving operational resilience, and enabling sustainable scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect, deploy, and own the full lifecycle of distributed database systems (TiDB) on Kubernetes at scale, ensuring high availability, data consistency, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate complex, zero-downtime migrations from monolithic to distributed architectures, including vertical sharding to isolate Product Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and drive efficiency improvements across the storage infrastructure through query optimization, caching strategies, and workload management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define standards and build reliable automation to ensure data consistency, integrity, and security across distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve operational excellence by reducing on-call burden through sustainable, long-term solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product engineering teams and technical collaborators to enable rapid and reliable product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers across the Datastores Infrastructure team on best practices for operating complex, self-hosted distributed systems, actively developing our collective operational expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of software engineering experience building and scaling large-scale infrastructure systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building and operating distributed databases on Kubernetes (strongly preferred: TiDB; alternatively: CockroachDB, Vitess, Citus, or similar solutions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in distributed data systems including horizontal sharding, partitioning strategies, and distributed transaction management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience coordinating complex, zero-downtime migrations affecting production systems at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of AWS experience with RDS, Aurora, caching systems (Redis/ValKey), streaming platforms (Kafka), and infrastructure optimization at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to simplify technical complexity and collaborate on technical direction across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and ability to operate in an AI-native environment, leveraging AI tooling to enhance infrastructure operations, driving improvements in\u0026amp;nbsp; query optimization, performance evaluation, and infrastructure automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Experience with service extraction and vertical sharding from monolithic architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Experience working with Ruby on Rails or similar MVC frameworks at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver \u0026amp;amp; most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":103901,"name":"United States - Seattle, WA - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7674057","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3376577,"location":{"name":"\tCanada - Toronto, Ontario - Remote, United States - Atlanta, GA - Remote, United States - Austin, TX - Remote, United States - Chicago, IL - Remote, United States - Denver, CO, United States - Los Angeles, CA - Remote, United States - New York, NY, United States - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7674057,"updated_at":"2026-04-03T15:07:43-04:00","requisition_id":"J-017036","title":"Staff Software Engineer, Developer Productivity - Rails","company_name":"Gusto, Inc.","first_published":"2026-03-30T17:28:34-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an engineer on the Developer Productivity Rails team, you\u0026#39;ll work at the heart of Gusto\u0026#39;s core applications, championing Ruby, Rails, and related technologies so that hundreds of product engineers can ship faster and more confidently. You\u0026#39;ll modernize foundational systems, build reusable tools and patterns, and drive automation (including AI-assisted tooling) that scales our Rails applications as the number of services and engineers grows. This is high-leverage work: the improvements you make ripple nearly every engineering team at Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Developer Productivity Rails team empowers Gusto engineers by keeping our core applications modern, up to date, and productive to work in. We own Rails and Ruby upgrades across all services, maintain shared libraries and CI infrastructure, and build the tooling and standards that make it easy to do the right thing, for humans and AI agents alike. We\u0026#39;re a small team with an outsized ownership footprint, which means a high degree of autonomy and freedom to shape how engineering works at Gusto.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Seek out and solve inefficiencies in the tooling, frameworks, and feedback mechanisms available to product engineers to improve developer productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advance Rails and Ruby upgrades across Gusto\u0026#39;s core applications, developing automation and AI-assisted tooling to scale this work across a growing number of services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain reusable libraries, gems, and patterns that commonize best practices so teams are productive from day one in any service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steward and improve shared CI tooling, including Danger, Sorbet, RuboCop, database migration checks, and other developer-facing guardrails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product engineering teams as their partner and \u0026quot;internal customer advocate,\u0026quot; understanding their pain points and shipping solutions iteratively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to observable standards and scorecards that make the health and maturity of our services visible and actionable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools (Cursor, Claude, automation agents) as part of your daily workflow and help shape how AI augments developer productivity across the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional software development experience with solid architecture and systems thinking skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of Ruby on Rails, or equivalent backend experience (Python, Go, TypeScript) with a genuine willingness to go deep on Rails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building developer tooling, shared libraries, or platform infrastructure that serves 10s or 100s of engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with colleagues as your \u0026quot;customers,\u0026quot; you\u0026#39;re a great communicator who can plan, document, consult, and collaborate effectively on changes that affect how others work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI-assisted development workflows (e.g., Cursor, Copilot, or similar) and enthusiasm for applying AI to scale infrastructure and automation work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with some combination of: type systems (Sorbet/RBS), CI/CD pipelines, code generation, linting/static analysis, or framework upgrades at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A tendency toward making things observable, repeatable, and automated, you\u0026#39;d rather build the machine than do it by hand twice\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $190,000-$215,000 /yr in Denver \u0026amp;amp; most remote locations, and $220,000-$250,000 /yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7674187","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3376607,"location":{"name":"San Francisco, CA"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7674187,"updated_at":"2026-03-27T15:53:22-04:00","requisition_id":"J-017037","title":"Staff Software Engineer, Observability ","company_name":"Gusto, Inc.","first_published":"2026-03-27T15:41:57-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Staff Observability Engineer\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto’s Reliability Engineering team enables our product teams to build impactful products by building secure, resilient, and accessible systems, using tools like AWS, Terraform, Datadog, and Kubernetes.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shape the engineering organization standards around observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the observability platform, including distributed logging, metrics, and tracing infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native capabilities to automatically detect anomalies, diagnose failures, and accelerate root cause analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create powerful developer experiences through dashboards, notebooks, and interactive debugging tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive reliability automation with intelligent alerting, diagnostics, and incident response systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across engineering teams to embed observability and reliability best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and influence reliability culture across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic systems thinker who identifies high impact opportunities and builds scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating large scale distributed systems in production, especially logging platforms or time series databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong fundamentals in systems, networking, and cloud infrastructure such as Kubernetes and AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in ambiguous environments and roll up your sleeves to solve unscoped problems end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product mindset or full stack instincts and excited to build real tools engineers love to use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator who can align technical and non technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you have built or contributed to observability ecosystems such as OpenTelemetry or Prometheus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 8+ years of relevant industry experience building and operating large-scale observability or monitoring infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or operating observability platforms such as Datadog, Sentry, Splunk, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong SWE coding proficiency in at least one of Ruby, Python, or TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cloud infrastructure experience (AWS preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-Code, such as Terraform or Crossplane.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Container orchestration, such as Kubernetes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Linux systems knowledge and shell proficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing highly available and scalable systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience acting as an internal consultant or trusted advisor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver \u0026amp;amp; most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle \u0026amp;amp; New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7654894","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371134,"location":{"name":"New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7654894,"updated_at":"2026-04-02T13:50:40-04:00","requisition_id":"J-016944","title":"Staff Software Engineer, Reporting Platform","company_name":"Gusto, Inc.","first_published":"2026-03-14T02:54:08-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Reporting Platform team at Gusto empowers business owners to make better decisions with data and insights through reports and visualizations that span our product lines. As a member of our Reporting Platform team, you will create and maintain reports and enable engineering teams to deposit and consume data from our reporting platform. The Platform organization at Gusto is in its early stages of building foundational components that can be reused consistently across our product lines. This is an exciting opportunity for engineers passionate about platform engineering and data at scale. We are looking for a talented frontend-leaning full stack software engineer with experience building and maintaining SaaS-based solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;976\u0026quot;\u0026gt;Collaboratively design and implement reports and visualizations across Gusto’s product suite in our Ruby on Rails/React-based stack.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1112\u0026quot;\u0026gt;Migrate reports from our legacy infrastructure (Rails/\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_kqswh2mm\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;MySQL\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;) to our new reporting platform (Rails/Cube/Clickhouse).\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1231\u0026quot;\u0026gt;Frequently demonstrate your work to your team and the broader engineering organization.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1322\u0026quot;\u0026gt;Improve the quality of our offerings by participating in support rotations and maintaining a prioritized backlog of technical debt and SRE improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1478\u0026quot;\u0026gt;Lead and mentor fellow engineers in tackling complex technical challenges at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1565\u0026quot;\u0026gt;Prototype, iterate, and launch new features quickly and efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1637\u0026quot;\u0026gt;Foster a collaborative environment that encourages creativity and innovation, building products our customers love.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1790\u0026quot;\u0026gt;7+ years of professional software development experience. You have been a technical owner for initiatives that have spanned multiple development teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in HTML, CSS, JavaScript, React, TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;1957\u0026quot;\u0026gt;Very strong understanding of SaaS fundamentals. You know how to build and ship SaaS products safely and monitor them in production. You are a go-to person in your organization for complex technical issues. You can take highly ambiguous problems and clarify them based on business context. You are experienced at breaking down these projects, scaffolding them for teams, and helping them execute their achievement.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2395\u0026quot;\u0026gt;Members of our platform teams must be excellent communicators. You will spend time interacting with technical counterparts across engineering to understand their problems and help them onboard our solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2630\u0026quot;\u0026gt;Technologies change over time. To succeed in this role, you must jump into unfamiliar areas and quickly develop expertise. We are looking for someone excited about learning new domains and quickly building deep expertise in our technical systems and how our business works.\u0026lt;/li\u0026gt;\n\u0026lt;li data-renderer-start-pos=\u0026quot;2935\u0026quot;\u0026gt;You value breaking down problems and quickly deploying work to production to gather learnings and iterate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $200,000/yr to $247,000/yr for New York City. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1020,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7440789","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3309435,"location":{"name":"Denver, CO;Las Vegas, NV;Chicago, IL;Los Angeles, CA;Phoenix, AZ"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7440789,"updated_at":"2026-03-25T13:53:08-04:00","requisition_id":"J-016619","title":"Tax Resolution Advocate","company_name":"Gusto, Inc.","first_published":"2025-12-12T17:38:39-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an amazing opportunity to use your payroll expertise to reshape our customer experience. You’ll showcase your passion for customer support by resolving tax notices while delivering a world-class customer experience. You\u0026#39;ll act as a detective and problem-solver discovering payroll discrepancies, researching tax laws, and identifying the root cause of notices. You will be working closely with tax agencies as well as our cross-functional partner teams to reach the best outcomes for our customers and provide feedback on tools that streamline the resolution process and prevent similar issues in the future.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is very hands-on, with an emphasis on research and analysis, excellent communication skills, and first-principles problem-solving. A strong work ethic and desire to be part of the team is critical for success, as well as the ability to retain and apply large amounts of critical information. You must also possess and take pride in high attention to detail, organization, and task management, and be comfortable working in a fast-paced, deadline-driven business environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Tax Resolution team is within the Payroll Operations organization and is at the core of providing services that give our customers peace of mind. Tax Resolution exists to ensure impeccable delivery of key customer needs. There are thousands of critical operational tasks that are completed for our customers accurately and on time, every time, in a proactive and scalable manner. We collaborate, help each other, and work cross-functional in a positive environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide exceptional service to our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact professionally with our customers via email and/or phone, simplifying the tax notice experience for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and resolve payroll tax notices on behalf of our customers with guidance from more experienced team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear and concise case documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Compliance, Engagement, and Tax Operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate with government agencies to represent Gusto and advocate for our customers under supervision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your time effectively to meet set goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively use current AI tools in workplace applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle a queue of tax notices daily, including updating cases as needed, informing customers of any changes, and seeking assistance from peers on escalated issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in team meetings and provide support to fellow TaxRes Advocates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Here’s what we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of payroll experience, notice resolution experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively with cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be AI fluent: Capability to use current AI tools and have a mindset to help create and shape new AI tool functionality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capability to manage multiple priorities within a high-volume, fast-paced environment and adapt to shifting priorities daily.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commitment to personal high standards and a desire to contribute to team and company goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills with guidance to resolve issues from complex variables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player who enjoys collaborating and contributing to team success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, both written and verbal, with the ability to simplify complex topics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and proactive in improving processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to providing an exceptional customer experience during key moments in our customers\u0026#39; journey.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;Our cash compensation amount for this role is $23.50/hr to $28.42/hr in Denver \u0026amp;amp; most major metro locations, and $28.63/hr to $33.40/hr for San Francisco \u0026amp;amp; New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":62008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":103883,"name":"United States - Chicago, IL - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":94489,"name":"United States - Las Vegas, NV - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":103896,"name":"United States - Phoenix, AZ - Remote","location":null,"child_ids":[],"parent_id":59937}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7421455","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3304324,"location":{"name":"Scottsdale, AZ;Denver, CO;San Francisco, CA;Los Angeles, CA;San Diego, CA;United States - Remote"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7421455,"updated_at":"2026-03-30T15:11:05-04:00","requisition_id":"J-016612","title":"Technical Enterprise Client Success Manager - Symmetry","company_name":"Gusto, Inc.","first_published":"2025-11-29T11:42:34-05:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;cnsj6\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Symmetry Software is part of Gusto. Symmetry is the payroll infrastructure for software \u0026amp;amp; payroll platforms powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools allows companies to solve tax compliance issues and build applications across the entirety of the payroll process.\u0026lt;/span\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;What we are looking for:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;637gr-0-0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p\u0026quot; data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;cnsj6\u0026quot; data-offset-key=\u0026quot;eftjq-0-0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;eftjq-0-0\u0026quot;\u0026gt;\u0026lt;span id=\u0026quot;popover-trigger-:r10e:\u0026quot; class=\u0026quot;chakra-text css-bcri66\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-0-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;We need a technical and relationship-driven professional \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span id=\u0026quot;popover-trigger-:r10g:\u0026quot; class=\u0026quot;chakra-text css-1h4n5cs\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-1-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;passionate\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span id=\u0026quot;popover-trigger-:r10i:\u0026quot; class=\u0026quot;chakra-text css-bcri66\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-2-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt; about ensuring enterprise clients achieve \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span id=\u0026quot;popover-trigger-:r10k:\u0026quot; class=\u0026quot;chakra-text css-1j6t0d7\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-3-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;exceptional\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span id=\u0026quot;popover-trigger-:r10m:\u0026quot; class=\u0026quot;chakra-text css-bcri66\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-4-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt; outcomes with Symmetry\u0026#39;s payroll compliance solutions.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-5-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt; You\u0026#39;ll own the complete post-sale journey from implementation through adoption and retention, serving as both technical advisor and client advocate. \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span id=\u0026quot;popover-trigger-:r10o:\u0026quot; class=\u0026quot;chakra-text css-bcri66\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-6-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;This role combines hands-on technical expertise with \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span id=\u0026quot;popover-trigger-:r10q:\u0026quot; class=\u0026quot;chakra-text css-1j6t0d7\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-7-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;proactive\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-8-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt; relationship management to deliver measurable results in client satisfaction, product adoption, and retention. You\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-offset-key=\u0026quot;eftjq-10-0\u0026quot;\u0026gt;\u0026lt;span data-text=\u0026quot;true\u0026quot;\u0026gt;\u0026#39;ll manage an enterprise client portfolio, conduct technical assessments, lead optimization sessions, and guide clients through complex integrations alongside our Implementation Engineer. The ideal candidate leverages AI and automation to scale impact while maintaining deep client relationships that drives long-term value. This is a post-sale technical success role focused on implementation excellence, adoption, and retention. While you\u0026#39;ll collaborate with Account Management on growth opportunities, your primary focus is ensuring clients realize maximum value from their investment.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Partnership \u0026amp;amp; Implementation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and manage an enterprise client portfolio as primary technical advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver seamless implementations from kickoff through go-live, coordinating internal teams and ensuring timely deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep knowledge of each client\u0026#39;s goals and translate them into actionable plans with measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage clients regularly via Zoom, email, phone, and on-site visits to strengthen relationships and ensure alignment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Value Realization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive product adoption with measurable improvements in usage metrics and client health scores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct technical assessments of API implementations and lead quarterly optimization sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide clients on product integrations and troubleshooting in collaboration with Implementation Engineer and Support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first technical point of contact for enterprise clients during implementation and post–go-live, owning technical triage and driving resolution with Implementation and Support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate clients on best practices to maximize value from Symmetry\u0026#39;s solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Health \u0026amp;amp; Retention\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor client health scores, usage metrics, and interaction to identify risks early and implement mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide prompt, professional responses to inquiries ensuring fast resolution and strong confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support renewal readiness and risk mitigation in partnership with Account Manager\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify process improvements that reduce implementation time and increase team capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools and automation to streamline reporting, communication, and coordination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain thorough documentation in CRM and ticketing systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales, Product, Engineering, and Support to address issues and drive continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Background:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent combination of education and experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in Client Success, Account Management, or Implementation Management in B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record managing enterprise portfolios and guiding retention, adoption, and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience project managing complex software implementations from kickoff through go-live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical aptitude to understand API/SDK integrations, conduct assessments, and troubleshoot issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record leveraging data and metrics to drive client outcomes and operational efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in payroll, HR tech, or compliance technology strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Skills \u0026amp;amp; Attributes:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven technical acumen with ability to translate capabilities into business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extraordinary relationship-building skills to advise enterprise stakeholders on technical and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding communication skills with ability to simplify complex technical concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive, ownership-driven mindset with accountability for results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keen analytical and critical thinking with comfort in qualitative and quantitative analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great organizational and project management skills managing multiple priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Client-first orientation committed to delivering measurable value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team player thriving in cross-functional partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to leverage AI and automation for efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learning mindset staying current on product innovations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technology Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehension of API/SDK architecture, RESTful APIs, and integration concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to read API documentation and guide clients through technical implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with API testing tools (Postman or similar) for client troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with CRM systems (NetSuite, Salesforce, or comparable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success platforms (Catalyst, Gainsight, ChurnZero, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of project management and ticketing systems (Jira, Asana, Zendesk, or comparable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Google Workspace (Slides and Sheets including formulas and data analysis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with virtual meeting platforms (Zoom, Microsoft Teams, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with generative AI tools (ChatGPT, Gemini, or comparable) and building AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management certification (PMP, CAPM, Google Project Management) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;API fundamentals certification (Postman Student Expert or equivalent) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Compensation Details\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our cash compensation amount for this role is targeted at $121,000/yr- $149,000/yr in Scottsdale. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1144,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":103893,"name":"United States - Los Angeles, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":59937,"name":"United States - Remote","location":null,"child_ids":[103880,103881,103882,103883,103884,103893,103894,103895,103896,103897,103898,103899,103900,103901,103902,106032,106033,94489,94490,94491],"parent_id":null},{"id":103900,"name":"United States - San Diego, CA - Remote","location":null,"child_ids":[],"parent_id":59937},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null},{"id":81641,"name":"United States - Scottsdale, AZ","location":"Scottsdale, Arizona, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/gusto/jobs/7600732","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3358090,"location":{"name":"Denver, CO;San Francisco, CA;New York, NY"},"metadata":[{"id":58381966,"name":"Comp Range Min","value":"0","value_type":"short_text"},{"id":58396540,"name":"Comp Range Mid","value":"0","value_type":"short_text"},{"id":58396622,"name":"Comp Range Max","value":"0","value_type":"short_text"},{"id":58381985,"name":"Variable Cash Bonus - Level 6/7","value":null,"value_type":"short_text"}],"id":7600732,"updated_at":"2026-03-26T12:59:34-04:00","requisition_id":"J-016920","title":"Technical Lead – Financial Crime Compliance ","company_name":"Gusto, Inc.","first_published":"2026-03-13T10:14:07-04:00","language":"en","content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Gusto\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Gusto, we\u0026#39;re on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/total-rewards\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Total Rewards philosophy\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Gusto is looking for a \u0026lt;strong\u0026gt;Technical Lead – Financial Crime Compliance Oversight\u0026lt;/strong\u0026gt; to join our Financial Crime Compliance Oversight \u0026amp;amp; Advisory organization. This role is responsible for the technical delivery and enablement of financial crime oversight capabilities, ensuring that the data, tooling, automation, and integrations supporting oversight are reliable, scalable, and audit-ready.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role operates at the intersection of financial crime compliance, engineering enablement, data infrastructure, and responsible automation and AI governance. You will translate oversight requirements into technical specifications, own dashboards and metrics pipelines, coordinate delivery across Engineering and Product partners, and drive the implementation of monitoring, reporting, and vendor integrations that underpin the oversight program.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Financial Crime Compliance Oversight \u0026amp;amp; Advisory team is responsible for second-line oversight of financial crime risk across Gusto’s products, jurisdictions, and regulatory obligations. The team designs and monitors controls, supports audits and exams, oversees remediation efforts, and partners closely with Operations, Product, Engineering, Risk, Legal, and external stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Gusto grows, effective oversight increasingly depends on strong technical foundations. This role exists to ensure those foundations are built and maintained intentionally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Here’s what you’ll do day-to-day\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate financial crime oversight requirements into technical specifications and delivery plans, enabling Engineering teams to build and maintain automated and AI-enabled controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own financial crime oversight dashboards and metrics, ensuring data quality, automation, and the accuracy of weekly and monthly reporting used to monitor AI- and rules-based controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support financial crime (AML, EDD/KYC, Fraud) rule tuning, threshold updates, and AI-enabled control changes across internal systems and vendor implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the build, rollout, and stabilization of oversight tooling and third-party integrations, including AI-powered transaction monitoring, screening, and case management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement logging, monitoring, and control instrumentation that support audits, regulatory exams, and governance of automated and AI-enabled controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the technical delivery of remediation-driven updates, ensuring AI- and automation-related changes produce reliable, reusable evidence for audits and exams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with Product and Engineering counterparts to coordinate integrations, resolve dependencies, and embed AI-aware oversight requirements into system design and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Here’s what we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in technical program delivery, engineering enablement, or compliance-related technology roles within a regulated FinTech, payments, or financial services environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting automated, rules-based, or AI-enabled systems in regulated environments particularly AML transaction monitoring and screening systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience translating regulatory or oversight requirements into scalable technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data pipelines, dashboards, system integrations, and monitoring infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering and maintaining third-party vendor integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage cross-functional initiatives across Engineering, Product, Data, and Compliance teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and comfort working with both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder mindset with strong execution discipline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting audits, exams, or regulatory remediation efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AML, fraud, sanctions, or broader financial crime programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of SQL, data visualization, or automation tools like Gumloop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CAMS Certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Work Location \u0026amp;amp; Compensation\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role is hybrid and based in one of Gusto’s offices in \u0026lt;strong\u0026gt;Denver, New York, or San Francisco\u0026lt;/strong\u0026gt;, with in-office expectations of at least two days per week. \u0026lt;strong\u0026gt;This is not a remote role\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our starting annual cash compensation amount for this role is between $110,000- 136,000 in Denver and $133,000- 164,000 for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately \u0026lt;strong\u0026gt;2-3 days \u0026lt;/strong\u0026gt;per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto\u0026#39;s subsidiary, whose physical office is in Scottsdale.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it\u0026#39;s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out \u0026lt;a href=\u0026quot;https://docs.google.com/forms/d/e/1FAIpQLSdEfl7Bp-Twz7LLlhGlha46CrxZ9Kacgakmarf3K2TbnaEgKQ/viewform\u0026quot;\u0026gt;this form\u0026lt;/a\u0026gt; and a member of our team will get in touch with you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gusto takes security and protection of your personal information very seriously. Please review our \u0026lt;a href=\u0026quot;https://gusto.com/about/careers/fraudulent-activity-disclaimer\u0026quot;\u0026gt;Fraudulent Activity Disclaimer\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal information collected and processed as part of your Gusto application will be subject to\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://gusto.com/about/careers/applicant-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Gusto\u0026#39;s Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73747,"name":"Legal \u0026 Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4645,"name":"United States - Denver, CO","location":"Denver, CO, United States","child_ids":[],"parent_id":null},{"id":63926,"name":"United States - New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":523,"name":"United States - San Francisco, CA","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":77}}