{"jobs":[{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8119434?gh_jid=8119434","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3516793,"location":{"name":"Brooklyn, NY"},"metadata":null,"id":8119434,"updated_at":"2026-08-10T10:36:06-04:00","requisition_id":"1440","title":"Associate Store Director, Brooklyn ","company_name":"Glossier","first_published":"2026-08-10T10:36:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div id=\u0026quot;gmail-message-list_1774353495.735289\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;We are a people-powered\u0026amp;nbsp;ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Assistant Store Director, it’s your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced lead with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for both store teams and customers, while providing support to the Store Director in executing all people and business objectives. Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Not new to the Glossier team? We welcome your application! Many of our Corporate Retail team members have joined within the last year and we would love to hear from you to get to know you (or get reacquainted). Please submit your candidacy for consideration!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As part of the store’s leadership team, you will be fully immersed in the development of the store’s talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following:\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deeply understand, model, and coach Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Partner with the store’s leadership team and HR Generalist to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and empower the store’s team by providing effective and frequent coaching, feedback, recognition and encouragement.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discri\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;mination, harassment, bullying, and intimidation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support and drive the store’s recognition initiatives, in partnership with the HR Generalist, fostering a work environment of collaboration, camaraderie, and fun\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;— joy is our language!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote, participate, and drive the completion rate of all Glossier training initiatives.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer experiences.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify key customer trends and requests; communicate effectively to Store Director and relevant corporate partners to support continuous improvement and innovation of the Glossier retail experience and product assortment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monitor and analyze customer feedback, working with your Store Director and fellow Associate Store Directors to develop and implement customer experience strategies.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Spend at least 60% of your time throughout the week on the sales floor, working directly with customers and your team, working at least 3-4 Manager on Duty (MOD) shifts per week.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create effective and strategic team schedules to support the customer experience and meet payroll targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR). The assigned DOR can be one of the following: \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Product \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(the product knowledge champion at the store, supporting the team’s efforts in becoming well-versed in the entire product assortment and new launches and provides support to all product training initiatives); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; (the coach on the fulfillment of Glossier’s service fundamentals in providing magical and memorable experiences to our customers); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Logistics \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(the go-to expert on all inventory logistics, overseeing the efficient flow of inventory into the store, and serves as the store’s Safety Captain); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Visual Merchandising \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(responsible for the adherence of all visual merchandising standards); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(owns the operational processes of the store, managing supplies and equipment, and serves as the retail tech subject matter expert); or \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Partnerships \u0026amp;amp; Facilities \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(maintains close connectivity with corporate teams, ensuring there are direct lines of productive communication and collaboration between the store team and company headquarters partners). After a defined period of time, Associate Store Directors will rotate DORs to facilitate well-rounded expertise in all areas of the operation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the store’s champion within the assigned Division of Responsibility, developing and executing specific initiatives that will help drive a more efficient operation in performing to business objectives and goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in the management of the store’s budgets, in partnership with the Store Director, to ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;3+ years of experience leading teams in a fast-paced retail or hospitality environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Track record of delivering measurable financial, operational, and customer experience results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for building exceptional, detail-oriented, customer and employee experiences.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone’s unique beauty journey.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Highly skilled in defining and executing operational efficiencies a plus.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in a scaling/start-up environment and testing new experiential concepts in a customer-facing environment a plus.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":84873,"name":"Brooklyn, NY","location":"Brooklyn, New York, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8042865?gh_jid=8042865","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3486068,"location":{"name":"Las Vegas, NV"},"metadata":null,"id":8042865,"updated_at":"2026-07-01T22:19:05-04:00","requisition_id":"1424","title":"Associate Store Director, Las Vegas","company_name":"Glossier","first_published":"2026-07-01T22:19:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div id=\u0026quot;gmail-message-list_1774353495.735289\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;We are a people-powered\u0026amp;nbsp;ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Assistant Store Director, it’s your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced lead with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for both store teams and customers, while providing support to the Store Director in executing all people and business objectives. Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Not new to the Glossier team? We welcome your application! Many of our Corporate Retail team members have joined within the last year and we would love to hear from you to get to know you (or get reacquainted). Please submit your candidacy for consideration!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As part of the store’s leadership team, you will be fully immersed in the development of the store’s talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following:\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deeply understand, model, and coach Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Partner with the store’s leadership team and HR Generalist to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and empower the store’s team by providing effective and frequent coaching, feedback, recognition and encouragement.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discri\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;mination, harassment, bullying, and intimidation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support and drive the store’s recognition initiatives, in partnership with the HR Generalist, fostering a work environment of collaboration, camaraderie, and fun\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;— joy is our language!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote, participate, and drive the completion rate of all Glossier training initiatives.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer experiences.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify key customer trends and requests; communicate effectively to Store Director and relevant corporate partners to support continuous improvement and innovation of the Glossier retail experience and product assortment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monitor and analyze customer feedback, working with your Store Director and fellow Associate Store Directors to develop and implement customer experience strategies.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Spend at least 60% of your time throughout the week on the sales floor, working directly with customers and your team, working at least 3-4 Manager on Duty (MOD) shifts per week.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create effective and strategic team schedules to support the customer experience and meet payroll targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR). The assigned DOR can be one of the following: \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Product \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(the product knowledge champion at the store, supporting the team’s efforts in becoming well-versed in the entire product assortment and new launches and provides support to all product training initiatives); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; (the coach on the fulfillment of Glossier’s service fundamentals in providing magical and memorable experiences to our customers); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Logistics \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(the go-to expert on all inventory logistics, overseeing the efficient flow of inventory into the store, and serves as the store’s Safety Captain); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Visual Merchandising \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(responsible for the adherence of all visual merchandising standards); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(owns the operational processes of the store, managing supplies and equipment, and serves as the retail tech subject matter expert); or \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Partnerships \u0026amp;amp; Facilities \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(maintains close connectivity with corporate teams, ensuring there are direct lines of productive communication and collaboration between the store team and company headquarters partners). After a defined period of time, Associate Store Directors will rotate DORs to facilitate well-rounded expertise in all areas of the operation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the store’s champion within the assigned Division of Responsibility, developing and executing specific initiatives that will help drive a more efficient operation in performing to business objectives and goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in the management of the store’s budgets, in partnership with the Store Director, to ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;3+ years of experience leading teams in a fast-paced retail or hospitality environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Track record of delivering measurable financial, operational, and customer experience results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for building exceptional, detail-oriented, customer and employee experiences.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone’s unique beauty journey.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Highly skilled in defining and executing operational efficiencies a plus.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in a scaling/start-up environment and testing new experiential concepts in a customer-facing environment a plus.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":113826,"name":"Las Vegas, NV","location":null,"child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8128549?gh_jid=8128549","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3519962,"location":{"name":"New York, NY"},"metadata":null,"id":8128549,"updated_at":"2026-08-13T13:36:07-04:00","requisition_id":"1441","title":"Associate Store Director, Soho","company_name":"Glossier","first_published":"2026-08-13T13:36:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div id=\u0026quot;gmail-message-list_1774353495.735289\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;We are a people-powered\u0026amp;nbsp;ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Assistant Store Director, it’s your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced lead with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for both store teams and customers, while providing support to the Store Director in executing all people and business objectives. Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Not new to the Glossier team? We welcome your application! Many of our Corporate Retail team members have joined within the last year and we would love to hear from you to get to know you (or get reacquainted). Please submit your candidacy for consideration!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As part of the store’s leadership team, you will be fully immersed in the development of the store’s talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following:\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deeply understand, model, and coach Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Partner with the store’s leadership team and HR Generalist to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and empower the store’s team by providing effective and frequent coaching, feedback, recognition and encouragement.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discri\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;mination, harassment, bullying, and intimidation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support and drive the store’s recognition initiatives, in partnership with the HR Generalist, fostering a work environment of collaboration, camaraderie, and fun\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;— joy is our language!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote, participate, and drive the completion rate of all Glossier training initiatives.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer experiences.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify key customer trends and requests; communicate effectively to Store Director and relevant corporate partners to support continuous improvement and innovation of the Glossier retail experience and product assortment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monitor and analyze customer feedback, working with your Store Director and fellow Associate Store Directors to develop and implement customer experience strategies.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Spend at least 60% of your time throughout the week on the sales floor, working directly with customers and your team, working at least 3-4 Manager on Duty (MOD) shifts per week.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create effective and strategic team schedules to support the customer experience and meet payroll targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR). The assigned DOR can be one of the following: \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Product \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(the product knowledge champion at the store, supporting the team’s efforts in becoming well-versed in the entire product assortment and new launches and provides support to all product training initiatives); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; (the coach on the fulfillment of Glossier’s service fundamentals in providing magical and memorable experiences to our customers); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Logistics \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(the go-to expert on all inventory logistics, overseeing the efficient flow of inventory into the store, and serves as the store’s Safety Captain); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Visual Merchandising \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(responsible for the adherence of all visual merchandising standards); \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(owns the operational processes of the store, managing supplies and equipment, and serves as the retail tech subject matter expert); or \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Partnerships \u0026amp;amp; Facilities \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;(maintains close connectivity with corporate teams, ensuring there are direct lines of productive communication and collaboration between the store team and company headquarters partners). After a defined period of time, Associate Store Directors will rotate DORs to facilitate well-rounded expertise in all areas of the operation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the store’s champion within the assigned Division of Responsibility, developing and executing specific initiatives that will help drive a more efficient operation in performing to business objectives and goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in the management of the store’s budgets, in partnership with the Store Director, to ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;3+ years of experience leading teams in a fast-paced retail or hospitality environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Track record of delivering measurable financial, operational, and customer experience results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for building exceptional, detail-oriented, customer and employee experiences.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone’s unique beauty journey.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Highly skilled in defining and executing operational efficiencies a plus.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in a scaling/start-up environment and testing new experiential concepts in a customer-facing environment a plus.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":65479,"name":"NYC Flagship","location":"New York, New York, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8044860?gh_jid=8044860","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3486838,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":8044860,"updated_at":"2026-07-16T15:36:05-04:00","requisition_id":"1425","title":"Brand Experience Lead, LA","company_name":"Glossier","first_published":"2026-07-03T10:32:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;THE ROLE.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the \u0026lt;strong\u0026gt;Brand Experience Lead, \u0026lt;/strong\u0026gt;you will be part cultural programmer, part community builder, and part producer. This person will define what Glossier means in Los Angeles - making our flagship a place where culture happens, not just where it is reflected. This role is responsible for ideating and delivering in-store activations, events, and experiences that deepen community, drive cultural relevance, and give people a reason to show up, not just shop. You will serve as the connective force between brand, retail, and culture, building authentic relationships on the ground and translating what\u0026#39;s happening in the world into moments that bring Glossier to life in LA.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner closely with Retail, Brand, Creative, PR, Merchandising, Store Operations, and Digital teams to ensure a cohesive approach to experiential strategy, and build an always-on programming strategy that transforms the LA flagship into a cultural hub identifying recurring tentpoles, local partnerships, and community moments that give Glossier a meaningful role in the city beyond product launch.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role reports to the Director, Brand and Integrated Marketing and is an individual contributor role.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;EXPECTATIONS.\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evolve the experiential vision for Glossier\u0026#39;s LA flagship, reimagining how physical retail builds community, drives cultural relevance, and creates impactful moments\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the end-to-end strategy and execution of in-store events, activations, and experiential programming, from concept through launch and post-event recap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and secure culturally relevant partners, collaborators, and community voices aligned with Glossier\u0026#39;s positioning across beauty, culture, and community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the experiential and events calendar for the flagship, identifying opportunities tied to brand priorities, store moments, product launches, and cultural trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conceptualize and execute activations that bring the brand to life in-store, ensuring thoughtful guest experience, strong brand storytelling, and alignment across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate and nurture community on the ground, building authentic relationships with local creators, organizations, and cultural communities across LA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive seamless cross-functional execution by managing workflows across creative, retail, Comms, talent, legal, and digital; keeping timelines, deliverables, and approvals on track\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead go-to-market strategy for each experience, ensuring cohesive amplification across owned, earned, and paid channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for partners, vendors, collaborators, and agencies, managing relationships and execution from kickoff through event day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee budgets, contracts, and on-site logistics, ensuring efficient use of resources and high-quality execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop recaps and reporting, tracking performance and distilling insights to inform future experiential strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;KEY INGREDIENTS.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We know you\u0026#39;re here to do great work, raise the bar, and make a meaningful impact, and we\u0026#39;re here for that, too. While there\u0026#39;s no single path to success, we\u0026#39;ve found that the key ingredients below set the foundation for doing your best work, thriving in the role, and ultimately making it your own (i.e. successfully bringing this formula to life).\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6-8 years of experience in experiential marketing, events, brand partnerships, or community – preferably within beauty, fashion, lifestyle, or culture-driven industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional taste level and cultural intuition - someone who naturally discovers what’s next, understands why it matters, and can translate cultural signals into a brand experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience designing and executing IRL brand experiences, ideally with a retail or flagship component\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of building and being active in communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep connectivity within Los Angeles culture, with existing relationships across creative communities spanning food, art, fashion, music, wellness, design, and emerging talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for Glossier to act as a platform for local creatives, founders, artists, and communities - bringing their worlds into ours in ways that create mutual value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resourceful builder who can move fluidly between big-picture cultural strategy and hands-on execution. Equally comfortable developing a year-long vision and being on-site making the details happen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and cross-functional project management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker and creative collaborator who can drive alignment across diverse teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial spirit with a proactive, solutions-oriented approach to problem-solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset with the ability to translate results into actionable insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and detail-oriented, with strong time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working hybrid out of the Glossier LA office\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $106,000.00 - $138,000.00\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. \u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Learn more at the \u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;Glossier Career page\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":14910,"name":"Brand ","child_ids":[],"parent_id":64448}],"offices":[{"id":80115,"name":"Los Angeles, CA","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/7956451?gh_jid=7956451","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3454454,"location":{"name":"New York, NY"},"metadata":null,"id":7956451,"updated_at":"2026-06-09T12:23:14-04:00","requisition_id":"1400","title":"Director, Global Account Strategy","company_name":"Glossier","first_published":"2026-06-09T12:23:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;THE ROLE.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the \u0026lt;strong\u0026gt;Director, Global Account Strategy\u0026lt;/strong\u0026gt;, you will lead the strategic management and performance of Glossier’s global wholesale account portfolio. This role is responsible for developing and driving the overarching commercial strategy across wholesale channels, ensuring alignment between regional account teams, cross-functional partners, and company growth objectives. You will serve as the connective leader across North America and International markets, establishing best practices, driving operational excellence, and identifying opportunities to accelerate growth, profitability, and brand expansion globally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner closely with Commercial, Brand, Product Marketing, Planning, Operations, Finance, and Retail leadership to ensure a cohesive approach to account management, long-range planning, and wholesale channel development. This role reports to the Chief Commercial Officer (CCO) and manages a team of two direct reports.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;EXPECTATIONS.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of Glossier’s global wholesale account strategy, ensuring alignment across North America and International markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and oversee annual and multi-year commercial planning processes, including account prioritization, growth strategies, and performance objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive consistency in account management practices, reporting, forecasting, and business planning across regions and partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with regional account leaders to identify growth opportunities, mitigate risks, and unlock operational efficiencies across the wholesale portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain executive-level business reviews, performance scorecards, and reporting frameworks to evaluate account health and business performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive consolidated wholesale forecasting, revenue planning, and performance tracking in partnership with Finance and Planning teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead wholesale channel optimization efforts, identifying opportunities to improve profitability, productivity, and return on investment across accounts and markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Brand, Product Marketing, and Retail teams to align product launches, assortment strategies, and marketing initiatives across wholesale partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee retailer investment strategies, including cooperative marketing and promotional funding, ensuring effective allocation and measurable business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional governance and alignment across key commercial initiatives, ensuring successful execution against business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and develop a high-performing account management organization through coaching, performance management, and talent development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and evaluate new business opportunities, partnerships, and channel expansion opportunities that support long-term growth objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously refine and evolve the wholesale operating model, processes, and tools to support scalability and future growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;KEY INGREDIENTS.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We know you\u0026#39;re here to do great work, raise the bar, and make a meaningful impact, and we\u0026#39;re here for that, too. While there\u0026#39;s no single path to success, we\u0026#39;ve found that the key ingredients below set the foundation for doing your best work, thriving in the role, and ultimately making it your own (i.e. successfully bringing this formula to life).\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in wholesale, sales, account management, or commercial leadership within the beauty, consumer goods, or retail industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Sephora as a wholesale partner strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leading multi-market or global account portfolios with responsibility for revenue growth and business performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong people leadership experience with a demonstrated ability to build, coach, and develop high-performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving commercial planning, forecasting, and performance management processes across multiple business channels or regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial acumen with experience managing revenue plans, profitability metrics, and investment decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional cross-functional leadership skills with the ability to influence and align stakeholders across Commercial, Marketing, Product, Operations, Finance, and Retail teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker with the ability to translate long-term objectives into actionable business plans and measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical capabilities and comfort working with large datasets, performance metrics, and forecasting models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent executive communication and presentation skills, with experience engaging senior leadership and external partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong attention to detail, project management capabilities, and a continuous improvement mindset\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $145,000.00-$189,000.00.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. \u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Learn more at the \u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;Glossier Career page\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62004,"name":"Retail (Corporate)","child_ids":[],"parent_id":64448}],"offices":[{"id":9613,"name":"New York, NY","location":"123 Lafayette Street, 3rd Floor, New York, NY 10013","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8077849?gh_jid=8077849","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3499729,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":8077849,"updated_at":"2026-07-22T09:59:36-04:00","requisition_id":"1435","title":"Influencer Marketing Coordinator","company_name":"Glossier","first_published":"2026-07-22T09:59:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Influencer Marketing Coordinator, you will help support influencer community building and day-to-day talent/campaign management at Glossier. You will be joining a small, dedicated team that executes all influencer partnerships and affiliate program initiatives. We are looking for someone who is extremely passionate about identifying and building meaningful relationships to help grow Glossier’s brand reach through people-powered storytelling. In this role, you will bring a challenger mindset—finding creative ways to grow Glossier’s share of voice across social media in a way that aligns with our values, positioning, and objectives. You will ensure that equity and a people-first lens are at the forefront of your work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will sit within the Marketing team and report to the Influencer Marketing Associate Manager.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Six Month Expectations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scouting and discovery of both LA-local and global influencer talent that strategically aligns with brand and campaign goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate offer letters and contracts between agents, talent, and Glossier’s legal counsel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage affiliate program communications, including direct email inquiries, affiliate program content, invitations, and gifting through ShopMy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain master influencer database, product seeding tracker, and other internal influencer team documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organize and manage beauty closet, replenishing product quantities, ordering new samples, overseeing product send-outs/mailers, and entertaining VIP guests coming in to shop.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage reporting inclusive of post-performance campaign insights, mailer/ugc tracking, and ad-hoc internal presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the paid media team to identify trending UGC content and oversee communication and outreach to UGC creators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle administrative tasks, including new vendor forms, talent PO’s, and invoices, coordinating with internal finance team to ensure all documents are submitted and invoices paid on time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Twelve Month Expectations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own relationships with LA-local influencers, and create an unparalleled experience for influencers that fuels excitement \u0026amp;amp; engagement and sustains brand love\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively pitches partnership and plus-up opportunities that feel like a right brand fit and further storytell within campaign moments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increase share of voice across IG and TikTok through ongoing relationship building and product seeding\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a consistent ecosystem through our LA showroom, fostering relationships with the in-store editor team and VIPs visiting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit existing talent directory to identify areas of opportunity for gifting and paid partnerships that align with the marketing calendar and planned activations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor influencer industry trends and new platform updates, finding ways to integrate learnings into existing influencer strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally, finding creative ways to leverage influencer partners across campaign \u0026amp;amp; brand moments\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 years experience working in an influencer marketing, affiliate, or similar role that is grounded in relationship management and community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working within a beauty or lifestyle brand and/or agency is preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about creating best-in-class experiences for both influencer partners \u0026amp;amp; our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong external and internal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid visual and verbal presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional relationship management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connected to culture and has finger on the pulse of all things influencer industry\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be LA-based and able to be in office 3x a week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $50,000.00-$65,000.00.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. \u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Learn more at the \u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;Glossier Career page\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":14910,"name":"Brand ","child_ids":[],"parent_id":64448}],"offices":[{"id":80115,"name":"Los Angeles, CA","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8149293?gh_jid=8149293","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3526466,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":8149293,"updated_at":"2026-08-22T11:50:48-04:00","requisition_id":"1445","title":"Key Lead, LA","company_name":"Glossier","first_published":"2026-08-22T11:50:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered beauty ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence.\u0026amp;nbsp; We are defined not just by what we make, but by how we make people feel and the relationships we build over time. We are Human, Curious, Playful, and Helpful, driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it’s your responsibility to support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an extension of the store’s leadership team, you will be fully immersed in the store’s FOH and BOH operations. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support an employee culture that is driven by our people-first employee experience philosophy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand, embody, and model Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with the store’s leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the store’s recognition initiatives, in partnership with the store’s leadership team, supporting a work environment of collaboration, camaraderie, and fun— joy is our language!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead team communication through shift meetings (morning or afternoon “huddles”), sharing relevant information as needed (business goals, HQ updates, store news, etc.).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer and employee experiences.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an added resource to the store team when customer matters arise requiring leadership support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the store team with any ad hoc customer accommodations (e.g., returns/exchanges, guest recovery accommodations, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize and reinforce excellent customer service interactions and facilitate a “best practice” resource library to be incorporated into training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all operational standards are upheld (e.g., visual merchandising, store cleanliness, safety processes, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for opening and closing duties at the beginning and/or end of the business day, setting the store up for success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an extension of the leadership team when managing ad hoc vendor requests, liaising with leadership as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, while demonstrating an understanding of ultimate financial impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the efforts of building connections within the community, in partnership with the Associate Store Director(s), to strengthen opportunities to network and create new local partnerships for potential events, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for building exceptional, detail-oriented, customer and employee experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in executing customer service and operational efficiencies a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $Minimum] - [$Midpoint].\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Glossier Career page\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Part-time positions are also eligible for competitive compensation and benefits. Learn more at the\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Glossier Career page\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":80115,"name":"Los Angeles, CA","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8149293/ai_opt_out"},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/7930299?gh_jid=7930299","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3445939,"location":{"name":"London, UK"},"metadata":null,"id":7930299,"updated_at":"2026-06-17T08:49:11-04:00","requisition_id":"1395","title":"Key Lead, London","company_name":"Glossier","first_published":"2026-05-15T10:19:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered beauty ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence.\u0026amp;nbsp; We are defined not just by what we make, but by how we make people feel and the relationships we build over time. We are Human, Curious, Playful, and Helpful, driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it’s your responsibility to support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an extension of the store’s leadership team, you will be fully immersed in the store’s FOH and BOH operations. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support an employee culture that is driven by our people-first employee experience philosophy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand, embody, and model Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with the store’s leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the store’s recognition initiatives, in partnership with the store’s leadership team, supporting a work environment of collaboration, camaraderie, and fun— joy is our language!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead team communication through shift meetings (morning or afternoon “huddles”), sharing relevant information as needed (business goals, HQ updates, store news, etc.).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer and employee experiences.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an added resource to the store team when customer matters arise requiring leadership support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the store team with any ad hoc customer accommodations (e.g., returns/exchanges, guest recovery accommodations, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize and reinforce excellent customer service interactions and facilitate a “best practice” resource library to be incorporated into training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all operational standards are upheld (e.g., visual merchandising, store cleanliness, safety processes, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for opening and closing duties at the beginning and/or end of the business day, setting the store up for success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an extension of the leadership team when managing ad hoc vendor requests, liaising with leadership as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, while demonstrating an understanding of ultimate financial impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the efforts of building connections within the community, in partnership with the Associate Store Director(s), to strengthen opportunities to network and create new local partnerships for potential events, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for building exceptional, detail-oriented, customer and employee experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in executing customer service and operational efficiencies a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated hourly pay range for this role is £15.25 - £16.25.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Glossier Career page\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Part-time positions are also eligible for competitive compensation and benefits. Learn more at the\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Glossier Career page\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":80366,"name":"London, UK ","location":null,"child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8104115?gh_jid=8104115","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3510845,"location":{"name":"Atlanta, GA"},"metadata":null,"id":8104115,"updated_at":"2026-08-03T16:50:36-04:00","requisition_id":"1438","title":"(Sales Associate, Part-Time) Editor, Atlanta ","company_name":"Glossier","first_published":"2026-08-03T16:50:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":84871,"name":"Atlanta, GA","location":"Atlanta, Georgia, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8022362?gh_jid=8022362","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3477855,"location":{"name":"Brooklyn, NY"},"metadata":null,"id":8022362,"updated_at":"2026-06-22T17:06:28-04:00","requisition_id":"1420","title":"(Sales Associate, Part-Time) Editor, Brooklyn","company_name":"Glossier","first_published":"2026-06-22T17:06:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":84873,"name":"Brooklyn, NY","location":"Brooklyn, New York, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8049046?gh_jid=8049046","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3488592,"location":{"name":"Washington, DC"},"metadata":null,"id":8049046,"updated_at":"2026-07-07T13:21:33-04:00","requisition_id":"1427","title":"(Sales Associate, Part-Time) Editor, DC","company_name":"Glossier","first_published":"2026-07-07T13:21:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":84874,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8045114?gh_jid=8045114","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3486970,"location":{"name":"Las Vegas, NV"},"metadata":null,"id":8045114,"updated_at":"2026-07-03T07:16:47-04:00","requisition_id":"1426","title":"(Sales Associate, Part-Time) Editor, Las Vegas","company_name":"Glossier","first_published":"2026-07-03T07:16:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":113826,"name":"Las Vegas, NV","location":null,"child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8111789?gh_jid=8111789","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3513830,"location":{"name":"Philadelphia, PA"},"metadata":null,"id":8111789,"updated_at":"2026-08-06T08:58:09-04:00","requisition_id":"1439","title":"(Sales Associate, Part-Time) Editor, Philadelphia","company_name":"Glossier","first_published":"2026-08-06T08:58:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":84872,"name":"Philadelphia, PA","location":"Philadelphia, Pennsylvania, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8088323?gh_jid=8088323","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3504320,"location":{"name":"Dallas, TX"},"metadata":null,"id":8088323,"updated_at":"2026-07-27T09:20:21-04:00","requisition_id":"1436","title":"(Seasonal Sales Associate, Part-Time) Editor, Dallas","company_name":"Glossier","first_published":"2026-07-27T09:20:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":88262,"name":"Dallas, TX","location":"Dallas, Texas, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8090700?gh_jid=8090700","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3505262,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":8090700,"updated_at":"2026-07-28T07:13:37-04:00","requisition_id":"1437","title":"(Seasonal Sales Associate, Part-Time) Editor, LA","company_name":"Glossier","first_published":"2026-07-28T07:13:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":80115,"name":"Los Angeles, CA","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8001883?gh_jid=8001883","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3469604,"location":{"name":"New York, NY"},"metadata":null,"id":8001883,"updated_at":"2026-06-11T18:10:59-04:00","requisition_id":"1415","title":"(Seasonal Sales Associate, Part-Time) Editor, Soho","company_name":"Glossier","first_published":"2026-06-11T18:10:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Customer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embody Glossier’s core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results Driven in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, as defined by Glossier’s Selling Ceremony, ensuring consistently memorable and inspiring experiences that begin in-store and continue post-store visit..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following the principles of Glossier’s Selling Ceremony, lead inclusive and interactive product engagement, focusing on demonstrations, applications, recommendations, and routine building, with all customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead meaningful customer interactions with a hospitality mindset during in-store events such as master classes, promotional activations, and other in-store initiatives as communicated by store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on mastering selling behaviors in the pursuit of meeting and exceeding business objectives, with careful attention to key performance indicators (e.g., AOV, UPT, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with new and repeat customers, frequently engaging them pre and post visits to share details on communication on promotional events, follow-up on purchases, or\u0026amp;nbsp; just checking in!) by way of consistent and thoughtful clienteling efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to existing and new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Teamwork\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate with optimism and joy— having fun is not only allowed, it’s encouraged!Share sustained excitement with the Glossier community on product launches, activations, and special events as executed by store leadership.Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a product guru and an added resource for product demonstrations (especially for new hires, cross-training team members, or new product launches), in partnership with store leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take pride and careful care of inventory, store facilities (both, front and back of house spaces), and company equipment and technology, with a focus on upkeep, organization, and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to safety standards as defined by the store leadership team, in accordance with federal and state guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive, manage, and inspect shipment receipts in a careful and thorough manner to ensure accuracy and quality, and diligently report discrepancies accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold all uniform standards, closely following presentation guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in all operational procedures of the store, both in front and back of house operations, with a focus on providing support to newly hired team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as customer information, product launches, company programming, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive, willing to learn and grow, and motivated to perform in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable with an impeccable ability to multitask.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for all members of our community, promoting inclusion and belonging - always.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with POS (point of sale) or inventory management systems a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive sales without compromising a hospitality mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a fast-paced retail or hospitality environment a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":65479,"name":"NYC Flagship","location":"New York, New York, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8054875?gh_jid=8054875","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3490990,"location":{"name":"Los Angeles, CA"},"metadata":null,"id":8054875,"updated_at":"2026-08-20T15:38:52-04:00","requisition_id":"1434","title":"Social Media Manager ","company_name":"Glossier","first_published":"2026-07-10T09:38:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 12 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;THE ROLE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Glossier is looking for a creative, community-first social media expert to support the development of ownable, best-in-class social strategy and social marketing campaigns.\u0026lt;br\u0026gt;This person will support the social team, reporting to the Senior Social Media Manager, and will be responsible for audience and engagement growth across all owned channels to drive brand awareness and advocacy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This will include the daily management of channel operations (content planning, calendar management, caption copywriting, analytical reporting), along with executing the social strategy for brand launches, in collaboration with cross-functional partners. The ideal candidate will be at the forefront of social trends and innovation and have a strong creative eye, as well as the ability to develop channel-by-channel goals and effectively measure success. You will play a key role in driving engagement, gathering feedback, and creating strategies to grow and strengthen our community. Additional responsibilities include: \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EXPECTATIONS.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;6 Months\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The contribution of concepts and ideas for always-on content and campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-channel execution with the ability to strategically plan engaging content and push innovation across channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration and briefing cross-functional teams and external partners on opportunities to strategically feature content across owned social\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Light touch ad hoc content creation for Tik Tok, Instagram Stories, and Instagram, as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic social reporting that measures content performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platform literacy so Glossier is able to stay on top of social media trends and identify moments for the brand to tap into\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;12 Months\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Development of a social dashboard with active insights to ensure we are learning and driving results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The proactive building and maintenance of the brand\u0026#39;s online community by fostering meaningful interactions, monitoring social media sentiment and trends, and responding promptly to relevant comments and feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-channel calendar management and ownership of social workstreams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is willing to work from our LA Office at least 3 days per week to support the team. If you’re a creative thinker with a passion for beauty and social media, love shooting content, excel at making social-first graphics, and have a knack for analyzing and optimizing strategies in a collaborative environment, we’d love to hear from you!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;KEY INGREDIENTS.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We know you\u0026#39;re here to do great work, raise the bar, and make a meaningful impact, and we\u0026#39;re here for that, too. While there\u0026#39;s no single path to success, we\u0026#39;ve found that the key ingredients below set the foundation for doing your best work, thriving in the role, and ultimately making it your own (i.e. successfully bringing this formula to life).\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years experience working in social media management and content development within the beauty industry or related sectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication written and verbal skills and attention to detail, particularly in regards to consumer-facing content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A customer-first mindset, with a passion for creating memorable content moments; willingness to challenge \u0026quot;what\u0026#39;s expected\u0026quot; when it comes to the brand content landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of SEO and web traffic metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of social media KPIs and social media analytical reporting platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work across organizational teams, building cross-functional relationships and advocating for brand outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate self-starter, decisive and able to move with speed to implement ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proactive, with the ability to work effectively with internal and external partners to make things happen with limited resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have experience with Figma, Adobe Photoshop, Canva, Capcut or other video editing software\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $82,000 - $107,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. \u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Learn more at the \u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;Glossier Career page\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":14910,"name":"Brand ","child_ids":[],"parent_id":64448}],"offices":[{"id":80115,"name":"Los Angeles, CA","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8054875/ai_opt_out"},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/7846704?gh_jid=7846704","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420116,"location":{"name":"New York, NY"},"metadata":null,"id":7846704,"updated_at":"2026-04-23T11:30:41-04:00","requisition_id":"1387","title":"Store Director, Soho, NY","company_name":"Glossier","first_published":"2026-04-23T11:29:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div id=\u0026quot;gmail-message-list_1774353495.735289\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;We are a people-powered\u0026amp;nbsp;ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our store leaders will help drive our \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As the Store Director, it’s your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and set the tone for your team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced people leader with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for your team, while acting as a bridge to the larger Glossier community and corporate team. Finally, as a strategic thinker with an entrepreneurial spirit, you make decisions that support the Glossier brand and business and deliver measurable key results.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Not new to the Glossier team? We welcome your application! Many of our Corporate Retail team members have joined within the last year and we would love to hear from you to get to know you (or get reacquainted). Please submit your candidacy for consideration!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As the Store Director, you will be responsible for the development of the store’s talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deeply understand, model, and coach Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and retain a high-performing team with diversity of backgrounds and experience, collaborating with the store’s HR representative and the Head of People, Retail to implement and carry out Glossier’s performance management processes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Partner with the store’s HR Representative, the Head of People, Retail and Talent Acquisition team to drive an inclusive and equitable talent acquisition strategy, engaging the participation of Associate Store Directors in building a continuous candidate pipeline.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and empower a team of exempt and non-exempt employees while providing effective and frequent coaching, feedback, recognition and encouragement.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create and support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discri\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;mination, harassment, bullying, and intimidation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote, participate, and own the completion rate of all Glossier training initiatives such as: \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Equity\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;: Equity, Diversity, Anti-Racism Training, \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Customer\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;: Glossier Experience Training,\u0026amp;nbsp; \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Product\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;: Product Knowledge Training Sessions and Roundtables, \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;and\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt; Compliance.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create a culture of clear, open, and ongoing communication, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and issues.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support and drive the store’s recognition initiatives, in partnership with the store’s HR Representative , fostering a work environment of collaboration, camaraderie, and fun\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;— joy is our language!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Spend the majority of the time on the floor, supporting the team - working at least 2-3 Manager on Duty (MOD) shifts per week.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Leadership:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer experiences.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive a culture of accountability for expected service levels, coaching to performance standards by leveraging the support of the management team.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify key customer trends and requests; communicate effectively to HQ to support continuous improvement and innovation of the Glossier retail experience and product assortment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monitor and analyze customer feedback, working with your store leadership team and key partners to develop and implement customer experience strategies.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Spend the majority of your time throughout the week on the sales floor, working directly with customers and your team.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Leadership:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Create effective and strategic team schedules to support the customer experience and payroll targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently uphold visual standards in your store, including visual merchandising and facilities maintenance.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Analyze your business results to identify strategies to improve store operations as well as HQ operations and product assortment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop strong working relationships with vendors, landlords/property managers, and other partners in your store while upholding a culture of accountability for expected service levels.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage budgets for your store, and ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Act as a key connection point to HQ - be the ultimate people, customer, and business advocate on behalf of the store team.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;5+ years of experience leading multi-level teams in a fast-paced retail or hospitality environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated experience in building highly capable, diverse teams and investing deeply in the growth and development of managers and team members.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in building and promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated ability to show empathy and understanding while still driving action.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Track record of delivering measurable financial, operational, and customer experience results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for building exceptional, detail-oriented, customer and employee experiences.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone’s unique beauty journey.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in a scaling/start-up environment and testing new experiential concepts in a customer-facing environment a plus.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":9613,"name":"New York, NY","location":"123 Lafayette Street, 3rd Floor, New York, NY 10013","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/8051301?gh_jid=8051301","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3489502,"location":{"name":"New York, NY"},"metadata":null,"id":8051301,"updated_at":"2026-07-08T11:52:51-04:00","requisition_id":"1430","title":"Temporary Key Lead, Soho","company_name":"Glossier","first_published":"2026-07-08T11:52:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are a people-powered beauty ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence.\u0026amp;nbsp; We are defined not just by what we make, but by how we make people feel and the relationships we build over time. We are Human, Curious, Playful, and Helpful, driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it’s your responsibility to support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an extension of the store’s leadership team, you will be fully immersed in the store’s FOH and BOH operations. Performance expectations include but are not limited to the following:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support an employee culture that is driven by our people-first employee experience philosophy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand, embody, and model Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with the store’s leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the store’s recognition initiatives, in partnership with the store’s leadership team, supporting a work environment of collaboration, camaraderie, and fun— joy is our language!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead team communication through shift meetings (morning or afternoon “huddles”), sharing relevant information as needed (business goals, HQ updates, store news, etc.).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer and employee experiences.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an added resource to the store team when customer matters arise requiring leadership support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the store team with any ad hoc customer accommodations (e.g., returns/exchanges, guest recovery accommodations, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize and reinforce excellent customer service interactions and facilitate a “best practice” resource library to be incorporated into training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all operational standards are upheld (e.g., visual merchandising, store cleanliness, safety processes, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Business Leadership\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for opening and closing duties at the beginning and/or end of the business day, setting the store up for success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an extension of the leadership team when managing ad hoc vendor requests, liaising with leadership as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, while demonstrating an understanding of ultimate financial impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the efforts of building connections within the community, in partnership with the Associate Store Director(s), to strengthen opportunities to network and create new local partnerships for potential events, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire and willingness to roll up your sleeves and jump in when the situation requires it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for building exceptional, detail-oriented, customer and employee experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work a flexible schedule, including evenings, weekends, and holidays required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in executing customer service and operational efficiencies a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $Minimum] - [$Midpoint].\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Glossier Career page\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Part-time positions are also eligible for competitive compensation and benefits. Learn more at the\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Glossier Career page\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":62003,"name":"Retail (Stores)","child_ids":[144593],"parent_id":null}],"offices":[{"id":65479,"name":"NYC Flagship","location":"New York, New York, United States","child_ids":[],"parent_id":65476}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/7956709?gh_jid=7956709","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3454566,"location":{"name":"New York, NY"},"metadata":null,"id":7956709,"updated_at":"2026-06-09T12:20:57-04:00","requisition_id":"1401","title":"Vice President, Digital Strategy \u0026 Growth   ","company_name":"Glossier","first_published":"2026-06-09T12:20:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;THE ROLE.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;VP, Digital Strategy \u0026amp;amp; Growth\u0026lt;/strong\u0026gt; is responsible for defining and leading Glossier’s enterprise-wide digital growth strategy across owned, earned, and paid digital channels. This leader will shape how digital capabilities, customer experiences, and emerging commerce opportunities drive long-term business growth, customer acquisition, retention, and brand relevance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Chief Commercial Officer (CCO), the \u0026lt;strong\u0026gt;VP, Digital Strategy \u0026amp;amp; Growth\u0026lt;/strong\u0026gt; will oversee the strategic direction of Glossier’s digital ecosystem, ensuring alignment between Digital Commerce, Brand Marketing, Technology, Retail, Wholesale, Product Marketing, and Customer Experience. This role serves as the senior-most digital leader responsible for establishing a unified vision across all digital touchpoints, identifying future growth opportunities, and building the capabilities required to support Glossier’s next phase of scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines strong commercial acumen, customer-centric thinking, and digital innovation expertise. They are equally comfortable setting long-term strategic direction, influencing executive stakeholders, and building the organizational capabilities necessary to support sustainable growth in a rapidly evolving digital landscape.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;EXPECTATIONS.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and lead Glossier’s long-term digital strategy, ensuring alignment with company growth objectives, customer priorities, and brand ambitions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a cohesive vision for how customers discover, engage with, and purchase from Glossier across all digital touchpoints and channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and evaluate emerging digital commerce opportunities, technologies, platforms, and consumer behaviors that can unlock future growth and competitive advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish enterprise-wide digital growth priorities and investment frameworks, partnering with executive leadership to determine resource allocation and strategic initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the evolution of Glossier’s omnichannel customer experience strategy, ensuring a connected experience across Retail, Wholesale, Digital Commerce, Social Commerce, Customer Experience, and Loyalty touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Technology leadership to define the digital capability roadmap, including platform modernization, customer data strategy, personalization capabilities, and future-state digital infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion customer-centric decision making across the organization by leveraging customer insights, behavioral data, and market trends to inform strategic priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the executive sponsor for digital transformation initiatives that improve organizational effectiveness, customer engagement, and commercial performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Brand Marketing and Creative leadership to ensure digital innovation supports and enhances Glossier’s brand positioning while driving measurable business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop executive-level reporting and performance frameworks that provide visibility into the health, effectiveness, and growth potential of the broader digital ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional partnerships across Commercial, Brand, Retail, Wholesale, Technology, Finance, and Operations to ensure alignment on strategic priorities and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and develop a high-performing digital leadership team while fostering a culture of innovation, experimentation, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of digital within the executive leadership team, ensuring digital opportunities and risks are incorporated into broader business planning and decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of industry trends across digital commerce, AI, customer engagement, marketplaces, social commerce, retail technology, and emerging consumer behaviors to ensure Glossier remains innovative and competitive\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;KEY INGREDIENTS.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We know you\u0026#39;re here to do great work, raise the bar, and make a meaningful impact, and we\u0026#39;re here for that, too. While there\u0026#39;s no single path to success, we\u0026#39;ve found that the key ingredients below set the foundation for doing your best work, thriving in the role, and ultimately making it your own (i.e. successfully bringing this formula to life).\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of leadership experience across digital, commerce, marketing, customer experience, or related functions within beauty, retail, consumer products, or high-growth consumer brands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of developing and executing enterprise-level digital growth strategies that drive meaningful business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading large-scale digital transformation, omnichannel customer experience, or digital capability-building initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial and financial acumen with the ability to evaluate growth opportunities, investment decisions, and long-term business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success leading senior teams and developing high-performing leaders across multiple disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of evolving digital ecosystems, including commerce, marketplaces, social platforms, customer engagement technologies, data strategy, personalization, and emerging technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence with the ability to influence and align stakeholders across all levels of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional strategic thinking and problem-solving skills, with the ability to connect customer insights, market trends, and business objectives into actionable plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate effectively in highly cross-functional environments and drive alignment across diverse stakeholder groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree required; MBA or advanced degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $235,000 - $305,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits. \u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Learn more at the \u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;Glossier Career page\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":64448,"name":"Business","child_ids":[14909,55003,85059,62004,81385,63771,63775,64373,20356,55001,55004,63750,14910,63753,14912,63755],"parent_id":null}],"offices":[{"id":9613,"name":"New York, NY","location":"123 Lafayette Street, 3rd Floor, New York, NY 10013","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://boards.greenhouse.io/glossier/jobs/7814765?gh_jid=7814765","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3412479,"location":{"name":"New York, NY"},"metadata":null,"id":7814765,"updated_at":"2026-04-14T18:38:45-04:00","requisition_id":"1384","title":"Vice President, Product","company_name":"Glossier","first_published":"2026-04-14T18:03:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHO WE ARE.\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. \u0026lt;strong\u0026gt;Our north-star values are to be Human, Curious, Playful, and Helpful. \u0026lt;/strong\u0026gt;We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE FORMULA.\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We’re looking for a Vice President, Product to help shape what’s next at Glossier and bring it to life in a way only we can. Think of this role as a carefully crafted formula: equal parts visionary and operator, with a strong dose of curiosity, taste, and follow-through. We’re looking for someone who can see what’s coming, translate it into products our community will love, and meaningfully involve that community as a source of inspiration, insight, and co-creation throughout the development process, leading the work from idea to shelf and beyond.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the CEO, the VP, Product will set the direction for our product portfolio across multiple categories, building an innovation roadmap grounded in consumer insight, cultural relevance, and market opportunity, and expressed through a lens that feels fresh, distinctive, and unmistakably Glossier. This leader will partner closely with Marketing, Creative, Supply Chain, Quality, and Finance, and play a key role on the Senior Leadership Team to ensure cross-functional alignment, clarity, and momentum.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is all about balance: instinct and analysis, big-picture vision and rigorous execution, brand-building and business-driving. You will define our long-term product vision, create a differentiated pipeline of innovation, and ensure every product we bring to market meets a real customer need– while aspiring to create the next generation of category-defining, iconic products that only Glossier can deliver. Just as important, you’ll build and lead a high-performing Product team, fostering collaboration, elevating standards, and ensuring best-in-class work at every stage of the process.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The North Star: Build iconic, category-defining products \u0026lt;em\u0026gt;with\u0026lt;/em\u0026gt; our community, not just for them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re energized by building, refining, and reimagining, and know how to pair creativity with disciplined execution, you may be exactly the ingredient we’re missing. So, is this you? Read on carefully to see what it takes to bring this vision to life from start to finish.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BRINGING IT ALL TOGETHER.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;From bringing new ideas to life (and reimagining what already exists), shaping the future of our portfolio, to leading and inspiring the team behind it all, the Vice President, Product will play a key role across \u0026lt;strong\u0026gt;Product Development \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;Product Strategy \u0026amp;amp; Portfolio\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Cross-Functional Partnerships\u0026lt;/strong\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Product Development \u0026amp;amp; Execution\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the end-to-end product development lifecycle, driving decisions across formulation, claims, naming, pricing, testing, and production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver best-in-class launches across new products, reactivations, and renovations, from concept through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and execute the product roadmap, ensuring on-time, on-budget delivery to the highest quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and scale standardized processes for PD/PM collaboration, including clear briefs and decision frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop innovation pipelines informed by consumer insights, community feedback, and industry trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embed community-driven insights into product briefs and portfolio decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure rigorous validation of product claims, safety, stability, and compatibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and strengthen relationships with contract manufacturers and external partners to accelerate development cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead reformulations, repackaging, and optimizations to enhance competitive positioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support international expansion, including reformulations for compliance, localized claims, and registrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Product Strategy \u0026amp;amp; Portfolio\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define long-term portfolio strategy to drive differentiation and global growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead 3-year category planning and portfolio strategy across Skincare, Makeup, Body Care, and Fragrance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reporting frameworks to assess category health and portfolio performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop data-driven business cases for new launches and product investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead consumer research and concept testing to validate innovation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and scale key marketing levers, including promotions and reactivations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Creative and Brand Marketing to deliver impactful launch strategies and assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own global pricing strategy, balancing customer experience, competitiveness, and margin\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing Product team, fostering innovation, accountability, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own PD/PM budgets, forecasts, and alignment with Finance on revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with cross-functional leaders across Supply Chain, Operations, Brand, and Creative to drive execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion efficient, standardized ways of working to accelerate timelines and decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support key retail partnerships, including Sephora, in collaboration with Wholesale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage budgets, timelines, and cost targets to support growth and profitability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve on the Senior Leadership Team and act as a key partner to Founder \u0026amp;amp; Executive Chairwoman Emily Weiss\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;KEY INGREDIENTS.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We know you’re here to do great work, raise the bar, and make a meaningful impact, and we’re here for that, too. While there’s no single path to success, we’ve found that the key ingredients below set the foundation for doing your best work, thriving in the role, and ultimately making it your own (i.e. successfully bringing this formula to life).\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience across product development, portfolio strategy, and/or product marketing within beauty or adjacent consumer categories, including 4+ years in senior leadership roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building and bringing differentiated product pipelines to market at global scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading end-to-end product development, from concept and formulation through commercialization and launch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong vendor management experience (domestic and international)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic and analytical thinker with strong attention to detail; able to balance big-picture portfolio strategy with tactical execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator and presenter, comfortable with executives and large groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing and collaborating with cross-functional teams including regulatory, marketing, operations, and supply chain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep passion for beauty, with strong creative instincts and a willingness to take thoughtful risks that reflect customer needs and business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel as needed to meet with vendors or external partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;The estimated annual pay range for this role is $235,000.00 - $305,000.00 per year.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Actual compensation will be determined based on a variety of factors, including but not limited to the candidate’s experience, skills, qualifications, and location, and the final offer will reflect the totality of the candidate\u0026#39;s background.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;There may be future opportunities for continued pay progression based on continued strong performance in the role.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, equity in the form of Restricted Stock Units, Paid Time Off, Short Term and Long Term Disability leave, and a range of other benefits.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Learn more at the\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt; Glossier Career page\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;a href=\u0026quot;https://life.glossier.com/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;Click here to view the candidate privacy policy under FAQ\u0026#39;s\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 8pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":14912,"name":"Product Development","child_ids":[],"parent_id":64448}],"offices":[{"id":9613,"name":"New York, NY","location":"123 Lafayette Street, 3rd Floor, New York, NY 10013","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":21}}