{"jobs":[{"absolute_url":"https://gigs.com/careers?gh_jid=4873506101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4329501101,"location":{"name":"Berlin, London, New York"},"metadata":null,"id":4873506101,"updated_at":"2026-06-18T08:47:05-04:00","requisition_id":null,"title":"Business Operations","company_name":"Gigs","first_published":"2026-05-22T03:48:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Business Operations\u0026lt;/strong\u0026gt;\u0026amp;nbsp;hire, you’ll play a critical role in solving high-impact strategic and operational challenges across the company. You’ll work directly with the respective leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities. This is a unique opportunity to help shape the trajectory of Gigs by building the BizOps and relevant functions from the ground up. You’ll operate at the intersection of strategy, operations, GTM, finance, and product — a trusted problem-solver and thought partner to teams across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€70,000 - 100,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;UK:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;£70,000 - 100,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US\u0026lt;/strong\u0026gt;: $130,000 - 170,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the executive team to identify and drive forward high-leverage strategic initiatives across departments (e.g. go-to-market, pricing, international expansion, planning, connectivity).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable business processes to support rapid growth — from first principles through implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structure and solve ambiguous business problems, distilling complex data into actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional initiatives and ensure clear communication and accountability across stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a force multiplier for the leadership team, helping translate vision into scalable execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Need\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy \u0026amp;amp; Operations roles at a fast-scaling tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills; you’re comfortable modeling in Excel and wrangling data in tools like Looker or SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills — you can drive alignment and clarity across senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, low-ego mindset and the ability to influence without authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine curiosity for how things work and a deep desire to make them better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027400101,"name":"Connectivity","child_ids":[],"parent_id":null}],"offices":[{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null},{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4853419101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4462780101,"location":{"name":"Sao Paulo"},"metadata":null,"id":4853419101,"updated_at":"2026-05-18T09:07:57-04:00","requisition_id":null,"title":"Business Operations","company_name":"Gigs","first_published":"2026-04-29T07:21:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Gigs is expanding into Brazil and this role sits right at the center of that buildout. We\u0026#39;re at an exciting inflection point: the strategic groundwork has been laid, priorities are set, and we\u0026#39;re now fast moving into execution mode across a wide range of complex workstreams.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Business Operations Associate, you\u0026#39;ll be the engine that makes this happen. You\u0026#39;ll work directly with our Brazil lead to drive execution across multiple high-stakes, ambiguous tracks, context-switching between a business development negotiation, a product requirement, and a process design challenge, often on the same day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a support role, it\u0026#39;s a builder role. You\u0026#39;ll own problems end to end, drive clarity where there isn\u0026#39;t any, and move fast to deliver results that matter. If you\u0026#39;re energized by early-stage markets, thrive in complexity, and want to be part of building something from the ground up in one of the world\u0026#39;s most exciting telecom markets, this is the role.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive the Brazil launch program\u0026lt;/strong\u0026gt; - own the day-to-day execution of our most critical workstreams across commercial, legal, technical, and operational tracks, including finance, tax, compliance, CX, and SIM fulfillment. You\u0026#39;ll keep things moving, hold stakeholders accountable, and make sure nothing falls through the cracks..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solve complex, ambiguous problems\u0026lt;/strong\u0026gt; - take ill-defined challenges, structure them, and turn them into clear paths forward. You\u0026#39;ll be the person who figures out what needs to happen and makes it happen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coordinate across internal and external stakeholders\u0026lt;/strong\u0026gt; - act as the connective tissue between Gigs\u0026#39; global teams (Product, Engineering, Finance, Legal, Operations) and our local partner, keeping everyone aligned and accountable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build operational processes from scratch\u0026lt;/strong\u0026gt; - design, adapt, and implement scalable workflows for new (local) business processes, from SIM inventory management to tax compliance and customer support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support commercial and financial decisions\u0026lt;/strong\u0026gt; - prepare analysis, business cases, and briefing materials that help leadership make fast, well-informed calls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identify and close gaps\u0026lt;/strong\u0026gt; - proactively surface risks, blockers, and inefficiencies before they become problems, and come with a proposed solution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6–10 years of experience\u0026lt;/strong\u0026gt; in business operations, strategy \u0026amp;amp; operations, product operations, management consulting, or a similarly high-performance environment, ideally with some exposure to early-stage or high-growth environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A bias for action\u0026lt;/strong\u0026gt; - you don\u0026#39;t wait for perfect information. You structure the problem, make a call, and move. You\u0026#39;re just as comfortable in a spreadsheet as you are in a room full of ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong business judgment\u0026lt;/strong\u0026gt; - you can connect the dots across commercial, operational, and product dimensions and understand what actually matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Some product sensibility\u0026lt;/strong\u0026gt; - you understand how technical systems work well enough to be a credible interlocutor with engineering teams and to help shape operational requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent communication\u0026lt;/strong\u0026gt; - clear, concise, and confident across written and verbal formats. You can align a room of senior stakeholders or write a crisp one-pager without much help.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Entrepreneurial and accountable\u0026lt;/strong\u0026gt; - you take ownership. When something\u0026#39;s yours, it gets done. You treat problems like a founder would.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Based in São Paulo\u0026lt;/strong\u0026gt; - this is a hybrid role but requires regular in-person presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portuguese fluency required; strong English is essential for working with our global team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043014101,"name":"Business Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4030914101,"name":"Sao Paulo","location":"São Paulo, São Paulo, Brazil","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4789882101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4433454101,"location":{"name":"New York"},"metadata":null,"id":4789882101,"updated_at":"2026-05-11T19:15:15-04:00","requisition_id":null,"title":"Business Operations, Analytics","company_name":"Gigs","first_published":"2026-02-25T08:13:04-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;The Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As \u0026lt;strong\u0026gt;Business Operations Analyst \u0026lt;/strong\u0026gt;you\u0026#39;ll sit at the intersection of our data team and core leadership. You\u0026#39;ll report to the Head of Data, but your primary mission is to work directly with our founders and Chiefs of Staff — turning the questions that keep leadership up at night into rigorous, clear, actionable analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gigs is a genuinely complex business. We operate across multiple markets, network partners, product lines, and customer segments — and understanding what\u0026#39;s really happening at any given moment requires someone who can move fluidly between a SQL query and a founder conversation. You won\u0026#39;t hand work off to a strategy team. You\u0026#39;ll own the insight end-to-end: structuring the problem, writing the code, building the asset, and delivering an answer that changes how someone thinks about a decision.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-visibility role with real stakes. The Founders Office will rely on you to keep them genuinely and actively informed — not with surface-level summaries, but with the kind of honest, precise analysis that holds up to scrutiny in a room full of smart people.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the analytical layer for the founders\u0026#39; operating cadence.\u0026lt;/strong\u0026gt; Build on top of our existing data platform and metrics to maintain the dashboards and recurring analyses that keep leadership aligned on what matters — growth, retention, ARR, unit economics, and operational health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Turn ambiguous questions into defensible answers.\u0026lt;/strong\u0026gt; Work directly with founders and Chief of Staffs to scope and answer high-priority business questions. Take the ambiguous ask and return with a clear, structured answer — and the judgment to know when it changes the decision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive alignment on how we measure the business.\u0026lt;/strong\u0026gt; Get stakeholders on the same page about how key metrics are defined, tracked, and interpreted. Build out vertical-specific views that give leadership a clear, consistent lens into different parts of the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use SQL and AI — to get to the truth.\u0026lt;/strong\u0026gt; Extract, shape, and analyse data across our stack. Build lightweight assets yourself and know when to pull in the broader data team. Use AI as a core part of your workflow: to write code faster, explore datasets, and accelerate the path from question to answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support strategic planning cadences.\u0026lt;/strong\u0026gt; QBRs, annual planning inputs, ad-hoc initiative tracking. The deliverable is almost never a long deck — it\u0026#39;s a tight doc, a clear chart, or three sentences that reframe how leadership is thinking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3–5 years of experience\u0026lt;/strong\u0026gt; in a role where analytical rigour was non-negotiable — consulting, investment banking, strategy or BizOps at a fast-scaling tech company, or a data analytics role where you consistently translated numbers into business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong SQL skills\u0026lt;/strong\u0026gt; and the ability to build analytical assets that real stakeholders depend on. Python is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluency with AI tooling\u0026lt;/strong\u0026gt; as a day-to-day working practice — for writing code, exploring data, and accelerating analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sharp eye for detail.\u0026lt;/strong\u0026gt; You notice when something doesn\u0026#39;t add up and fix it before it becomes someone else\u0026#39;s problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear, precise communicator.\u0026lt;/strong\u0026gt; You can distil a complex business question into an answer a founder can act on — without burying the point.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-directed and highly organized.\u0026lt;/strong\u0026gt; You own your workstreams, surface blockers early, and operate with a high degree of independence for someone at your level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Genuine curiosity about how the whole business works\u0026lt;/strong\u0026gt; — not just your slice of it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Flexible across time zones and willing to travel.\u0026lt;/strong\u0026gt; Occasional East Coast calls and travel to our hubs are part of the job.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus if you have experience in telecoms, fintech, or B2B SaaS.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range\u0026lt;/strong\u0026gt;: $170,000 - $190,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043696101,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4845835101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4459834101,"location":{"name":"London, Amsterdam, New York "},"metadata":null,"id":4845835101,"updated_at":"2026-06-19T06:57:07-04:00","requisition_id":null,"title":"Business Operations, Regulatory \u0026 Compliance","company_name":"Gigs","first_published":"2026-04-20T12:26:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Gigs is growing fast across markets, and we need someone to build the operational systems that make that growth possible. That includes compliance -- but this isn\u0026#39;t a compliance role. It\u0026#39;s a BizOps role where regulatory work is one of the hardest and most important problems you\u0026#39;ll solve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll build workflows, design processes, ship tooling, and work across Business Development, Legal, Product, and Engineering. You\u0026#39;ll enable how we launch new markets, how we stay compliant across jurisdictions, and how we keep internal operations tight as we scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is our first hire in this area. You\u0026#39;ll shape the function from scratch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€90,000 - 130,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;UK:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;£90,000 - 130,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US\u0026lt;/strong\u0026gt;: $180,000 - 220,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build our operational infrastructure for market expansion.\u0026lt;/strong\u0026gt; Own the end-to-end process for launching in new markets: regulatory readiness, product compliance checks, internal workflows, and cross-functional coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Turn regulatory requirements into systems.\u0026lt;/strong\u0026gt; Work with Legal to understand what\u0026#39;s required, then build clear, repeatable processes that the team can follow without bottlenecks. Don\u0026#39;t just document rules -- make them run.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automate before it breaks.\u0026lt;/strong\u0026gt; Partner with Engineering and Product to embed controls into our systems early. Reduce manual work. Build things that scale before they need to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own filings, registrations, and reporting.\u0026lt;/strong\u0026gt; Manage our ongoing regulatory obligations across jurisdictions. Track deadlines. Make sure nothing slips.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run audits.\u0026lt;/strong\u0026gt; Develop audit frameworks for internal operations and customer-facing processes. Keep them current.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Track compliance health.\u0026lt;/strong\u0026gt; Define metrics, build dashboards, flag problems early, fix them fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep documentation sharp.\u0026lt;/strong\u0026gt; Maintain policies, procedures, and process docs that are clear, findable, and up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay ahead of regulatory changes.\u0026lt;/strong\u0026gt; Monitor new requirements across target markets. Build implementation plans before deadlines arrive.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in business operations, ideally at a fintech, payments company, or other regulated tech business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built or scaled operational systems in a fast-moving environment. You know how to take a messy process, structure it, and make it run.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real experience with compliance or regulatory work -- not as a lawyer, but as someone who\u0026#39;s turned regulatory requirements into working processes across areas like product compliance, vendor risk, or cross-border operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with tooling: GRC systems, databases, workflow automation. You don\u0026#39;t need to be an engineer, but you can build things using AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator. You can explain a regulatory filing to an engineer and a process gap to a lawyer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus if you have experience in telecoms, fintech, or B2B SaaS.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027400101,"name":"Connectivity","child_ids":[],"parent_id":null}],"offices":[{"id":4022423101,"name":"Amsterdam","location":null,"child_ids":[],"parent_id":null},{"id":4012994101,"name":"Berlin","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4901475101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4488819101,"location":{"name":"New York, London, Amsterdam"},"metadata":null,"id":4901475101,"updated_at":"2026-06-18T10:50:24-04:00","requisition_id":null,"title":"Central Expansion Lead ","company_name":"Gigs","first_published":"2026-06-17T10:46:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As our Central Expansion Lead, you own how Gigs enters new markets, end to end, across every country we launch. You\u0026#39;re not running a single market; you\u0026#39;re the central operator who ensures new markets launch in parallel, on time, and to the same high standard.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You own the playbook and central orchestration: how we approach a new country, what Gigs needs to win there, the competitive landscape, entity setup, and the operational runbooks that turn a green-field market into a live, compliant business. Our Founding Operators run launches on the ground (roughly 50% connectivity, 50% in-market ops) and report into Connectivity—your job is to make their launches faster, smarter, and synchronized, feeding what you learn back into our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re building the central expansion function from scratch, the playbook, the process, the institutional memory. The headcount is deliberately lean centrally; the real investment is the Founding Operators and local teams you make faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;NL:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€130,000 - 160,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;UK:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;£115,000 - 145,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US\u0026lt;/strong\u0026gt;: $205,000 - 255,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Playbook ownership:\u0026lt;/strong\u0026gt; You build and iterate the market-entry playbook from scoping templates, competitive and regulatory analysis, the runbooks that take a market from green-field to live and scale. Every launch makes the next one faster.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Portfolio \u0026amp;amp; timeline management:\u0026lt;/strong\u0026gt; You hold the master cross-market timeline and cadence. You sequence workstreams across regulatory, supply, legal, and hiring — surfacing risks before they become delays and keeping every market executing in lockstep,\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regulatory \u0026amp;amp; legal orchestration:\u0026lt;/strong\u0026gt; You own the cross-market compliance playbook: scoping required authorisations, licenses, regulatory landscape, entity and insurance setup, data compliance, and the carrier dependencies that gate a launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional and local team enablement:\u0026lt;/strong\u0026gt; Multiple central and local teams need to be enabled and coordinated. You make them faster, unblock them, and hold every market to the same bar, from hiring kickoff through to scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product feedback loop:\u0026lt;/strong\u0026gt; You translate what each launch surfaces into inputs for our product and platform. This is the function that bridges field reality with platform priorities and what makes this role more than a traditional expansion role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A real track record of launching markets at pace: you\u0026#39;ve stood up 2**+ markets** end-to-end (in parallel or back-to-back), ideally including at least one where regulatory authorization or entity formation was a primary gate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in market expansion, operations, or consulting at a company actively scaling into multiple new markets simultaneously. Fintech, payments, or B2B tech platform strongly preferred; another regulated vertical where you had to earn the right to operate also works\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and relentless as a program driver: you hold many parallel workstreams (regulatory, technical, commercial, people) across several markets at once without losing the thread, and you have a methodology, not just a tolerance for complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically sharp and decisive: you make sound calls with incomplete information, document your reasoning, and adjust fast when you\u0026#39;re wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable being both the strategist and the person doing the work. You\u0026#39;ll draft the playbook in the morning and unblock a Founding Operator on a regulatory question in the afternoon, without a team to hand either off to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial judgment on market entry, not just market execution: you can assess feasibility, sequencing, and ROI and bring a recommendation to the executive team, not just a plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong stakeholder management across internal and external counterparties: you can align Connectivity, local operators, legal, finance, and product around one timeline, and you\u0026#39;ve navigated external parties (regulators, carriers, or infrastructure partners) where the relationship itself was a launch dependency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built something from scratch, a process, a function, a playbook that didn\u0026#39;t exist before. You\u0026#39;re comfortable with the blank page.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027400101,"name":"Connectivity","child_ids":[],"parent_id":null}],"offices":[{"id":4022423101,"name":"Amsterdam","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null},{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4901267101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4335882101,"location":{"name":"San Francisco, New York"},"metadata":null,"id":4901267101,"updated_at":"2026-06-18T08:47:34-04:00","requisition_id":null,"title":"Forward Deployed Product Manager","company_name":"Gigs","first_published":"2026-06-17T09:08:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Forward Deployed Product Manager is our customers’ technical partner at Gigs. You will help customers plan, coordinate and successfully launch integrations using the Gigs API.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role is a unique blend of the technical, strategic and operational. Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world’s largest Fintechs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Implementation sits within Customer Success at Gigs but the role lies at the heart of Gigs’ different functions. You will work closely with Product and Engineering, working together to scope new features and provide on-going feedback. But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver customer implementations\u0026lt;/strong\u0026gt;. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer’s use case. You will work step by step with the customer to ensure that they are including the right feature set, API endpoints, and wireframes for success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Key technical contact\u0026lt;/strong\u0026gt;. You’ll work with our customer’s engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;User flow advisor.\u0026lt;/strong\u0026gt; You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project management.\u0026lt;/strong\u0026gt; You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool. You will own a portfolio of complex, critical implementations and projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional coordination:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Management.\u0026lt;/strong\u0026gt; We’re creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial Strategy:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are an implementation powerhouse:\u0026lt;/strong\u0026gt; You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You’ve worked on complex API integrations and you know exactly how to execute them successfully.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You have exceptional project management skills\u0026lt;/strong\u0026gt;: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You balance a technical, product, and commercial mindset\u0026lt;/strong\u0026gt;: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API’s and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are a master of communication\u0026lt;/strong\u0026gt;: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are proactive, creative, and hands-on:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you’re not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; $200,000 - $250,000\u0026amp;nbsp;\u0026lt;br\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027397101,"name":"Partner Success","child_ids":[4043699101,4043700101],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4872574101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4474108101,"location":{"name":"New York"},"metadata":null,"id":4872574101,"updated_at":"2026-06-03T11:56:13-04:00","requisition_id":null,"title":"Founder's Associate","company_name":"Gigs","first_published":"2026-05-21T04:47:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Founder\u0026#39;s Associate is the operational engine for the Founder’s Office. You take on the day-to-day work that keeps the founder\u0026#39;s office moving (decks, comms, scheduling, light analysis). It is a launchpad role: do it well for year or two, and the next step is Chief of Staff, BizOps, or your own thing.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive strategic projects end-to-end on behalf of the founder\u0026#39;s office, from launching the SF office, to standing up new operating cadences, to running company-wide reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the artefacts decisions get made on: board decks, all-hands, founder updates, the internal memos leadership actually reads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pull and shape data to inform calls across hiring, ops, and finance, and surface what the numbers say that nobody is saying yet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own cross-functional initiatives that cut across product, talent, ops, and finance and need a single accountable owner with no team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a force multiplier. Ship more than people twice as senior, and raise the bar for what one person can do here\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spot what is breaking, what is dragging, and what the founders should be paying attention to but are not, then go fix it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years at a serious bar: top-tier consulting, banking, a high-trajectory operator role at a strong startup, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrably high trajectory. You have moved fast in every role you have held and have the references to prove it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong on data. SQL, spreadsheets, a quick model, and the instinct to ask the right question before opening the tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-fluent. You use Claude, Cursor, n8n, or similar daily and have opinions about which tools earn their keep\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Crisp written communication. You can draft a founder update, board memo, or all-hands narrative without us having to rewrite it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High agency. You unblock yourself, set your own bar, and do not wait for a process to tell you what is important\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real ambition. You want to run something inside two years, and you are picking this seat because it is the fastest path there\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice-to-have: experience inside a Series B/C startup, ideally fintech, telco, or infra\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4037696101,"name":"Founders Office","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4840020101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4415671101,"location":{"name":"Berlin or London"},"metadata":null,"id":4840020101,"updated_at":"2026-06-18T08:41:15-04:00","requisition_id":null,"title":"Founding Enterprise AE - Gigs for Work, Europe","company_name":"Gigs","first_published":"2026-04-13T12:24:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Gigs for Work is our employee phone plan management platform — one platform that lets companies manage business phone plans for distributed teams across 50+ countries. We\u0026#39;re building the sales function for this product from scratch, and this is a senior IC hire with genuine ownership: of a region, a pipeline, and a number.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll sell into Security, HR, IT, Procurement, and Finance at enterprise companies, running complex, multi-stakeholder deals without a dedicated sales engineer, sales ops team, or pre-built playbook to lean on. If you\u0026#39;re the kind of salesperson who thrives when the path isn\u0026#39;t paved — and who wants the upside that comes with that — this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline \u0026amp;amp; Outreach:\u0026lt;/strong\u0026gt; Build and manage a healthy outbound pipeline from scratch. Identify and engage senior decision-makers in Security, HR, IT, Procurement, and Finance at enterprise companies, and develop tailored outreach strategies for each buyer segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-Cycle Deal Ownership:\u0026lt;/strong\u0026gt; Own every stage of the sales process from first contact to signed contract. Navigate complex, multi-stakeholder buying processes, build compelling business cases, and drive deals through procurement and legal independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Growth:\u0026lt;/strong\u0026gt; Develop long-term relationships with customers post-close, partnering with the team to identify expansion opportunities and ensure retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Go-to-Market Strategy:\u0026lt;/strong\u0026gt; Define your ICP, build outreach playbooks by buyer segment, and develop a regional strategy with a high degree of autonomy. You\u0026#39;ll bring structure to ambiguous problems and take accountability for what works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Influence:\u0026lt;/strong\u0026gt; Work closely with Product, Engineering, and Operations to feed market insights back into the roadmap. At this stage of the company, your field intelligence directly shapes what we build next.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Sales Track Record:\u0026lt;/strong\u0026gt; You have a proven history of winning and expanding enterprise accounts, ideally at a company in a period of rapid growth or a zero-to-one moment. You\u0026#39;re comfortable running 3–6 month sales cycles and presenting to VP and C-suite buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Senior Buyer Network:\u0026lt;/strong\u0026gt; You bring existing relationships with decision-makers in Security, HR, IT, Procurement, and/or Finance at enterprise companies. You know how to get in the room — and how to navigate from champion to buying committee.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-Sufficiency:\u0026lt;/strong\u0026gt; You\u0026#39;re used to operating without a dedicated sales engineer, sales ops function, or established playbook. You build your own decks, run your own discovery, and close your own deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial \u0026amp;amp; Strategic Acumen:\u0026lt;/strong\u0026gt; You can think at the level of \u0026quot;what does this customer\u0026#39;s business actually need?\u0026quot; and build business cases that resonate with finance-minded buyers. You\u0026#39;re analytically rigorous, data-fluent, and can model the economics of a deal clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Entrepreneurial Mindset:\u0026lt;/strong\u0026gt; You\u0026#39;re drawn to early-stage environments where the path isn\u0026#39;t paved, and motivated by ownership — of a region, a segment, a number. You take initiative without being asked and hold yourself to a high standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Curiosity:\u0026lt;/strong\u0026gt; You get excited about new product categories and invest in understanding them at depth. You can translate product complexity into clear customer value, even in a space — enterprise telecoms, HR tech, IT infrastructure — that buyers may not have actively considered before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mission-Driven:\u0026lt;/strong\u0026gt; You care about the problem we\u0026#39;re solving — making it simpler for companies to give their distributed teams access to reliable, managed phone connectivity — and you want to be part of building something that lasts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range: \u0026lt;/strong\u0026gt;£110,000 - €140,000 basic\u0026lt;br\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027398101,"name":"Go To Market","child_ids":[],"parent_id":null}],"offices":[{"id":4012994101,"name":"Berlin","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4879355101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4457124101,"location":{"name":"San Francisco"},"metadata":null,"id":4879355101,"updated_at":"2026-06-19T09:12:31-04:00","requisition_id":null,"title":"Founding Enterprise AE - Gigs for Work, US","company_name":"Gigs","first_published":"2026-06-01T06:11:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Gigs for Work is our employee phone plan management platform - one platform that lets companies manage business phone plans for distributed teams across 50+ countries. We\u0026#39;re building the sales function for this product from scratch, and this is a senior IC hire with genuine ownership: of a region, a pipeline, and a number.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll sell into Security, HR, IT, Procurement, and Finance at enterprise companies, running complex, multi-stakeholder deals without a dedicated sales engineer, sales ops team, or pre-built playbook to lean on. If you\u0026#39;re the kind of salesperson who thrives when the path isn\u0026#39;t paved — and who wants the upside that comes with that — this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Pipeline \u0026amp;amp; Outreach: \u0026lt;/strong\u0026gt;Build and manage a healthy outbound pipeline from scratch. Identify and engage senior decision-makers in Security, HR, IT, Procurement, and Finance at enterprise companies, and develop tailored outreach strategies for each buyer segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-Cycle Deal Ownership: \u0026lt;/strong\u0026gt;Own every stage of the sales process from first contact to signed contract. Navigate complex, multi-stakeholder buying processes, build compelling business cases, and drive deals through procurement and legal independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Growth: \u0026lt;/strong\u0026gt;Develop long-term relationships with customers post-close, partnering with the team to identify expansion opportunities and ensure retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Go-to-Market Strategy:\u0026lt;/strong\u0026gt; Define your ICP, build outreach playbooks by buyer segment, and develop a regional strategy with a high degree of autonomy. You\u0026#39;ll bring structure to ambiguous problems and take accountability for what works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Influence: \u0026lt;/strong\u0026gt;Work closely with Product, Engineering, and Operations to feed market insights back into the roadmap. At this stage of the company, your field intelligence directly shapes what we build next.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Sales Track Record:\u0026lt;/strong\u0026gt; You have a proven history of winning and expanding enterprise accounts, ideally at a company in a period of rapid growth or a zero-to-one moment. You\u0026#39;re comfortable running 3–6 month sales cycles and presenting to VP and C-suite buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Senior Buyer Network:\u0026lt;/strong\u0026gt; You bring existing relationships with decision-makers in Security, HR, IT, Procurement, and/or Finance at enterprise companies. You know how to get in the room — and how to navigate from champion to buying committee.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-Sufficiency:\u0026lt;/strong\u0026gt; You\u0026#39;re used to operating without a dedicated sales engineer, sales ops function, or established playbook. You build your own decks, run your own discovery, and close your own deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial \u0026amp;amp; Strategic Acumen:\u0026lt;/strong\u0026gt; You can think at the level of \u0026quot;what does this customer\u0026#39;s business actually need?\u0026quot; and build business cases that resonate with finance-minded buyers. You\u0026#39;re analytically rigorous, data-fluent, and can model the economics of a deal clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Entrepreneurial Mindset:\u0026lt;/strong\u0026gt; You\u0026#39;re drawn to early-stage environments where the path isn\u0026#39;t paved, and motivated by ownership — of a region, a segment, a number. You take initiative without being asked and hold yourself to a high standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Curiosity:\u0026lt;/strong\u0026gt; You get excited about new product categories and invest in understanding them at depth. You can translate product complexity into clear customer value, even in a space — enterprise telecoms, HR tech, IT infrastructure — that buyers may not have actively considered before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mission-Driven:\u0026lt;/strong\u0026gt; You care about the problem we\u0026#39;re solving — making it simpler for companies to give their distributed teams access to reliable, managed phone connectivity — and you want to be part of building something that lasts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt; We\u0026#39;re hiring for this role across a range of seniority levels - compensation will be discussed during the screening call based on your background and experience. We intend to pay competitively for the right person.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027398101,"name":"Go To Market","child_ids":[],"parent_id":null}],"offices":[{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4869452101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4471943101,"location":{"name":"Paris"},"metadata":null,"id":4869452101,"updated_at":"2026-06-08T05:54:27-04:00","requisition_id":null,"title":"Founding Operator France","company_name":"Gigs","first_published":"2026-05-18T09:57:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Founding Operator at Gigs, you\u0026#39;re the founding member of our operations in France.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re accountable for launching into a country where Gigs has never operated, building the operational foundation from scratch and embedding it into our centralized platform teams. Alongside your GTM counterpart, you’ll build Gigs local presence from zero to an operational, thriving, and compliant business. Replicating our best-practices from existing markets and establishing new ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re earning Gigs the right to operate in France and building the engine room the rest of the business runs on. You\u0026#39;re the one person who holds the full operational and regulatory picture in-country, and the local face of Gigs to regulators, carriers, and infrastructure partners. As the business grows, you\u0026#39;ll have the opportunity to build a local team around you and shape how operations function in France for the long run.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€130,000 - 170,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end operational and regulatory launch plan for France: sequencing workstreams, tracking milestones, surfacing risks before they become delays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up the operational foundation: legal entity setup, billing and tax structure, data compliance, local ops infrastructure, testing, and any market-specific product requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the regulatory entry process: map required authorizations (MVNO/reseller, local entity, etc.), build the in-country regulator relationship, and drive approvals to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate across internal specialists - supply, legal, finance, product, engineering - to keep all teams aligned, unblocked, and moving to the same timeline. Partner closely with the GTM Lead France so operational readiness and commercial launch move in lockstep\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the long-term operational relationship with our local carrier and vendor partners - integration, SLAs, ongoing performance, commercial reviews, and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and document the market playbook so each launch is faster and smarter than the last\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what \u0026quot;success\u0026quot; looks like for the market from launch to scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in market expansion, operations, or consulting at a high-growth tech company, ideally in fintech, payments, or telecom (or another regulated vertical where you had to earn the right to operate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of launching something from zero: you\u0026#39;ve owned a market, country, or product launch end-to-end and had a real outcome to defend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and relentless as a project driver: you hold multiple parallel workstreams (regulatory, technical, commercial, people) without losing the thread, and surface blockers before they become delays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically sharp and decisive: you make sound calls with incomplete information, document your reasoning, and adjust fast when you\u0026#39;re wrong\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience operating across multiple countries or jurisdictions is required; candidates without genuine international operational experience will struggle in this role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can easily flex between driving in granular government licensing meetings and cross-functional planning sessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English (required); additional European or globally relevant languages are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027400101,"name":"Connectivity","child_ids":[],"parent_id":null}],"offices":[{"id":4036273101,"name":"Paris","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4864489101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468752101,"location":{"name":"Berlin"},"metadata":null,"id":4864489101,"updated_at":"2026-06-08T05:54:45-04:00","requisition_id":null,"title":"Founding Operator Germany","company_name":"Gigs","first_published":"2026-05-12T06:46:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Founding Operator at Gigs, you\u0026#39;re the founder of a new market. You’re accountable for launching into a country where Gigs has never operated, building the operational foundation from scratch and embedding it into our centralized platform teams. You’ll build Gigs local presence from zero to an operational, thriving, and compliant business. Replicating our best-practices from existing markets and establishing new ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Expanding into the new markets, you will have dedicated supply partnerships and commercial counterparts to leverage your work. While you uniquely own the regulatory path, operational setup, and overall launch strategy that ties it all together. You\u0026#39;re the one person who holds the full picture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€130,000 - 170,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end launch strategy for your market: setting the plan, sequencing workstreams, tracking milestones, and escalating risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up the operational foundation: legal entity setup, billing and tax structure, data compliance, local ops infrastructure, testing, and any market-specific product requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the regulatory entry process: map required authorizations (MVNO/reseller, local entity, etc.), build the in-country regulator relationship, and drive approvals to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate across internal specialists, like supply, commercial, legal, finance, product, and engineering, to ensure all teams are aligned, unblocked, and moving to the same timeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the local face of Gigs in the market during the launch phase, representing the company to regulators, local partners, and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and document the market playbook so each launch is faster and smarter than the last\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what \u0026quot;success\u0026quot; looks like for the market from launch to scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in market expansion, operations, or consulting at a high-growth tech company, ideally in fintech, payments, or telecom (or another regulated vertical where you had to earn the right to operate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of launching something from zero: you\u0026#39;ve owned a market, country, or product launch end-to-end and had a real outcome to defend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and relentless as a project driver: you hold multiple parallel workstreams (regulatory, technical, commercial, people) without losing the thread, and surface blockers before they become delays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically sharp and decisive: you make sound calls with incomplete information, document your reasoning, and adjust fast when you\u0026#39;re wrong\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience operating across multiple countries or jurisdictions is required; candidates without genuine international operational experience will struggle in this role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can easily flex between driving in granular government licensing meetings and cross-functional planning sessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in German and English (required); additional European or globally relevant languages are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027400101,"name":"Connectivity","child_ids":[],"parent_id":null}],"offices":[{"id":4012994101,"name":"Berlin","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4872420101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4474052101,"location":{"name":"Madrid"},"metadata":null,"id":4872420101,"updated_at":"2026-06-08T05:55:04-04:00","requisition_id":null,"title":"Founding Operator Spain","company_name":"Gigs","first_published":"2026-05-21T03:19:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Founding Operator at Gigs, you\u0026#39;re the founding member of our operations in Spain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re accountable for launching into a country where Gigs has never operated, building the operational foundation from scratch and embedding it into our centralized platform teams. Alongside your GTM counterpart, you’ll build Gigs local presence from zero to an operational, thriving, and compliant business. Replicating our best-practices from existing markets and establishing new ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re earning Gigs the right to operate in Spain and building the engine room the rest of the business runs on. You\u0026#39;re the one person who holds the full operational and regulatory picture in-country, and the local face of Gigs to regulators, carriers, and infrastructure partners. As the business grows, you\u0026#39;ll have the opportunity to build a local team around you and shape how operations function in Spain for the long run.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€130,000 - 170,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end operational and regulatory launch plan for Spain: sequencing workstreams, tracking milestones, surfacing risks before they become delays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up the operational foundation: legal entity setup, billing and tax structure, data compliance, local ops infrastructure, testing, and any market-specific product requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the regulatory entry process: map required authorizations (MVNO/reseller, local entity, etc.), build the in-country regulator relationship, and drive approvals to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate across internal specialists - supply, legal, finance, product, engineering - to keep all teams aligned, unblocked, and moving to the same timeline. Partner closely with the GTM Lead Spain so operational readiness and commercial launch move in lockstep\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the long-term operational relationship with our local carrier and vendor partners - integration, SLAs, ongoing performance, commercial reviews, and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and document the market playbook so each launch is faster and smarter than the last\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what \u0026quot;success\u0026quot; looks like for the market from launch to scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in market expansion, operations, or consulting at a high-growth tech company, ideally in fintech, payments, or telecom (or another regulated vertical where you had to earn the right to operate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of launching something from zero: you\u0026#39;ve owned a market, country, or product launch end-to-end and had a real outcome to defend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and relentless as a project driver: you hold multiple parallel workstreams (regulatory, technical, commercial, people) without losing the thread, and surface blockers before they become delays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically sharp and decisive: you make sound calls with incomplete information, document your reasoning, and adjust fast when you\u0026#39;re wrong\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience operating across multiple countries or jurisdictions is required; candidates without genuine international operational experience will struggle in this role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can easily flex between driving in granular government licensing meetings and cross-functional planning sessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Spanish and English (required); additional European or globally relevant languages are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027400101,"name":"Connectivity","child_ids":[],"parent_id":null}],"offices":[{"id":4048806101,"name":"Madrid","location":"Madrid, Spain","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4872432101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4474056101,"location":{"name":"Stockholm"},"metadata":null,"id":4872432101,"updated_at":"2026-06-08T05:55:21-04:00","requisition_id":null,"title":"Founding Operator Sweden","company_name":"Gigs","first_published":"2026-05-21T03:19:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Founding Operator at Gigs, you\u0026#39;re the founding member of our operations in Sweden.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re accountable for launching into a country where Gigs has never operated, building the operational foundation from scratch and embedding it into our centralized platform teams. Alongside your GTM counterpart, you’ll build Gigs local presence from zero to an operational, thriving, and compliant business. Replicating our best-practices from existing markets and establishing new ones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re earning Gigs the right to operate in Sweden and building the engine room the rest of the business runs on. You\u0026#39;re the one person who holds the full operational and regulatory picture in-country, and the local face of Gigs to regulators, carriers, and infrastructure partners. As the business grows, you\u0026#39;ll have the opportunity to build a local team around you and shape how operations function in Sweden for the long run.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€130,000 - 170,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end operational and regulatory launch plan for Sweden: sequencing workstreams, tracking milestones, surfacing risks before they become delays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up the operational foundation: legal entity setup, billing and tax structure, data compliance, local ops infrastructure, testing, and any market-specific product requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the regulatory entry process: map required authorizations (MVNO/reseller, local entity, etc.), build the in-country regulator relationship, and drive approvals to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate across internal specialists - supply, legal, finance, product, engineering - to keep all teams aligned, unblocked, and moving to the same timeline. Partner closely with the GTM Lead Sweden so operational readiness and commercial launch move in lockstep\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the long-term operational relationship with our local carrier and vendor partners - integration, SLAs, ongoing performance, commercial reviews, and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and document the market playbook so each launch is faster and smarter than the last\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what \u0026quot;success\u0026quot; looks like for the market from launch to scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in market expansion, operations, or consulting at a high-growth tech company, ideally in fintech, payments, or telecom (or another regulated vertical where you had to earn the right to operate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of launching something from zero: you\u0026#39;ve owned a market, country, or product launch end-to-end and had a real outcome to defend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured and relentless as a project driver: you hold multiple parallel workstreams (regulatory, technical, commercial, people) without losing the thread, and surface blockers before they become delays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytically sharp and decisive: you make sound calls with incomplete information, document your reasoning, and adjust fast when you\u0026#39;re wrong\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience operating across multiple countries or jurisdictions is required; candidates without genuine international operational experience will struggle in this role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can easily flex between driving in granular government licensing meetings and cross-functional planning sessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Swedish and Engish (required); additional European or globally relevant languages are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027400101,"name":"Connectivity","child_ids":[],"parent_id":null}],"offices":[{"id":4043867101,"name":"Stockholm","location":"Stockholm, Stockholm, Sweden","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4868407101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4470995101,"location":{"name":" Paris, France"},"metadata":null,"id":4868407101,"updated_at":"2026-05-15T15:08:34-04:00","requisition_id":null,"title":"Go To Market Associate, Europe","company_name":"Gigs","first_published":"2026-05-15T14:56:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;GTM Associates at Gigs are the engine of top-of-funnel growth - and the starting point for a career in commercial leadership. You\u0026#39;ll work closely with our GTM Lead to identify, qualify, and develop pipeline for Gigs\u0026#39; in France.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a role where you execute a handed-to-you playbook. You\u0026#39;ll help build it - and the best people here grow fast because of it. Our GTM org is lean by design. You\u0026#39;ll have real visibility with senior operators from day one, and the commercial decisions you make will matter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For the right person, this is a rare early-stage opportunity at a company that has already proven its model in multiple markets and is now executing fast on France.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll build pipeline from scratch.\u0026lt;/strong\u0026gt; You\u0026#39;ll identify target accounts across fintech, embedded finance, travel, and HR tech - prioritising by fit, not just size. ~50 priority accounts, customised approach, senior-level engagement from day one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll close deals, not just pass them.\u0026lt;/strong\u0026gt; Higher velocity deals are yours to close independently in time. You’ll be mentored on your deals and will develop commercial ownership early one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll engage senior buyers.\u0026lt;/strong\u0026gt; Cold outreach to a Head of Product or CTO is the norm here. You\u0026#39;ll learn to earn attention at the right level - and hold conversations that go somewhere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll understand the product deeply.\u0026lt;/strong\u0026gt; Gigs\u0026#39; infrastructure is genuinely complex - you\u0026#39;ll need to grasp how it works, why it matters to each buyer type, and how to explain it clearly without dumbing it down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll bring AI into how you work, naturally.\u0026lt;/strong\u0026gt; Research, outreach, account mapping - you use AI as a core part of your workflow and bring a genuine point of view on where it actually helps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll build as you go.\u0026lt;/strong\u0026gt; You\u0026#39;ll document what works, flag what doesn\u0026#39;t, and contribute to the playbook Arthur and Rafa are developing for France. Intellectual honesty and structured thinking matter here as much as hustle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You have a high-growth commercial mindset.\u0026lt;/strong\u0026gt; You\u0026#39;ve worked in a commercial, strategy, or analytically rigorous role - in sales, business development, partnerships, consulting, venture capital or adjacent. You know how to find the right buyers, earn their attention, and build momentum. We care more about how you think than where you\u0026#39;ve worked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are analytically sharp.\u0026lt;/strong\u0026gt; You approach a new market or account the way a good analyst approaches a problem - you form a hypothesis, test it, and revise. You\u0026#39;re comfortable with ambiguity and you make structured decisions fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are an exceptional communicator - in both languages.\u0026lt;/strong\u0026gt; You convey complex ideas clearly in French and English. One precise, relevant message beats ten generic ones. You\u0026#39;re equally comfortable in a written brief and on a live call.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are commercially curious.\u0026lt;/strong\u0026gt; You think about fit, timing, and trigger - not just contact lists. You want to understand why a company might buy, not just that it could.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You reach for AI without being asked to.\u0026lt;/strong\u0026gt; You use AI tools to research faster, write sharper outreach, and prepare better. You have a genuine point of view on where it helps and where it doesn\u0026#39;t - and you figure out the unsolved parts rather than waiting for someone else to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are a proactive self-starter.\u0026lt;/strong\u0026gt; You don\u0026#39;t wait for a playbook. You help build one, document what you learn, and bring the team along.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are passionate about technology.\u0026lt;/strong\u0026gt; You\u0026#39;re genuinely interested in how businesses embed new capabilities into their products - and energised by the idea of selling infrastructure that enables that.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You care deeply about outcomes.\u0026lt;/strong\u0026gt; Whatever you do needs to have commercial impact. You make smart trade-offs between speed and quality, and you hold yourself accountable to results.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range: €80,000 - €110,000\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027398101,"name":"Go To Market","child_ids":[],"parent_id":null}],"offices":[{"id":4036273101,"name":"Paris","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4844627101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4459330101,"location":{"name":"Singapore"},"metadata":null,"id":4844627101,"updated_at":"2026-06-18T08:42:14-04:00","requisition_id":null,"title":"Go To Market Lead, APAC","company_name":"Gigs","first_published":"2026-04-17T09:58:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;APAC represents one of Gigs\u0026#39; most significant growth frontiers. We\u0026#39;re looking for a GTM Lead to own our APAC strategy and execution end-to-end — from winning lighthouse customers and building operator partnerships to standing up compliant local operations and growing a high-performance team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work closely with our VP of Growth and global leadership to define Gigs\u0026#39; presence across key APAC markets including Singapore, Japan, and Southeast Asia. This is a founding market role - a consultative, long-cycle deal-maker\u0026#39;s job: you\u0026#39;ll be convincing sophisticated fintechs and enterprises to embed an entirely new business line. High ownership, direct founder visibility, and a real mandate to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in zero-to-one environments, have a deep network across APAC\u0026#39;s fintech, telecom, and technology ecosystems, and can pair strategic thinking with relentless hands-on execution — this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the APAC market strategy:\u0026lt;/strong\u0026gt; Define and execute Gigs\u0026#39; go-to-market approach across priority markets, in close collaboration with global leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive commercial growth:\u0026lt;/strong\u0026gt; Identify, negotiate, and close high-value partnerships with fintechs, and enterprise customers across the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Gigs\u0026#39; APAC presence:\u0026lt;/strong\u0026gt; Represent Gigs at key industry events, build your personal brand, and establish Gigs as a credible player across the APAC ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and lead a team:\u0026lt;/strong\u0026gt; Recruit and develop a lean, high-performance local team as the market scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensure compliance and operational excellence:\u0026lt;/strong\u0026gt; Work cross-functionally with Legal, Finance, and Ops to establish compliant, scalable local operations across diverse regulatory environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect the dots:\u0026lt;/strong\u0026gt; Serve as the bridge between APAC market realities and Gigs\u0026#39; global product, engineering, and leadership teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of launching or scaling a market or business line across APAC - ideally in fintech, payments, SaaS, telecom, or marketplace businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial instincts: you can close deals, build partnerships, and identify high-value opportunities before they\u0026#39;re obvious.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep network and personal credibility across APAC\u0026#39;s fintech and tech ecosystem - particularly in Singapore, Australia, Japan, or SEA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency navigating diverse and complex regulatory environments across multiple APAC jurisdictions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator and relationship builder, internally and externally, across cultures and seniority levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter: comfortable with high ownership, ambiguity, and fast-moving environments - you\u0026#39;ll be writing the playbook, not inheriting one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-curious and practically so: you\u0026#39;ve meaningfully changed how you work using AI tools and agents, and you\u0026#39;re energised by what that unlocks for a lean, high-output team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness and ability to travel extensively across the region.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; SGD 220,000 - SGD 300,000\u0026lt;br\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027398101,"name":"Go To Market","child_ids":[],"parent_id":null}],"offices":[{"id":4043866101,"name":"Singapore","location":"Singapore","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4844439101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4459250101,"location":{"name":"Sweden or The Netherlands"},"metadata":null,"id":4844439101,"updated_at":"2026-06-18T08:43:09-04:00","requisition_id":null,"title":"Go To Market Lead, Nordics","company_name":"Gigs","first_published":"2026-04-17T09:41:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Nordics is one of the most exciting European markets for Gigs. With world-class fintech infrastructure, highly digitised economies, strong telecom ecosystems, and some of Europe’s most sophisticated B2B buyers, the region is a natural fit for what we’re building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Go to Market (GTM) Lead to own our Nordics strategy and execution end-to-end - from landing lighthouse customers and building operator partnerships to setting up and growing a high-performance regional team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range: \u0026lt;/strong\u0026gt;SEK 1.1M - SEK 1.35M basic\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027398101,"name":"Go To Market","child_ids":[],"parent_id":null}],"offices":[{"id":4043867101,"name":"Stockholm","location":"Stockholm, Stockholm, Sweden","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4898052101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4487543101,"location":{"name":"New York or San Francisco"},"metadata":null,"id":4898052101,"updated_at":"2026-06-18T08:48:39-04:00","requisition_id":null,"title":"GTM Associate, US","company_name":"Gigs","first_published":"2026-06-15T11:24:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;GTM Associates at Gigs are the engine of top-of-funnel growth - and the starting point for a career in commercial leadership. You\u0026#39;ll work closely with GTM Leads to identify, qualify, and develop pipeline across Gigs\u0026#39; markets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a role where you execute a handed-to-you playbook. You\u0026#39;ll help build it and the best people here grow fast because of it. Our GTM org is lean by design. You\u0026#39;ll have real visibility with GTM leadership from day one, and the commercial decisions you make will matter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll become a product expert.\u0026lt;/strong\u0026gt; You\u0026#39;ll develop deep knowledge of the Gigs platform and our competitor landscape - understanding not just what we offer, but why it matters to each buyer and how we win.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll own both inbound and outbound.\u0026lt;/strong\u0026gt; You\u0026#39;ll manage inbound leads using clear qualifying criteria and prospect into new accounts with strategic, thoughtful outreach to upmarket buyers. Quality of engagement matters as much as volume.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll bring AI into how you work, naturally.\u0026lt;/strong\u0026gt; You research accounts, prepare for meetings, and iterate on outreach using AI tools as a core part of your workflow. You share what works and help raise the bar for how the whole team operates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll partner with marketing to drive pipeline.\u0026lt;/strong\u0026gt; You\u0026#39;ll work closely with the marketing team to manage outbound campaigns, increase lead volume, and make sure commercial follow-through is tight when campaigns land.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll prepare every conversation to a high standard.\u0026lt;/strong\u0026gt; Before any meeting, you know the company, the buyer, and the angle. You develop the instincts to match research to relevance - and you use every tool available to get there faster.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll keep the CRM your source of truth.\u0026lt;/strong\u0026gt; You\u0026#39;ll maintain accurate, up-to-date records in HubSpot so that the whole team can act on clean data. Good hygiene isn\u0026#39;t admin - it\u0026#39;s how the machine runs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll provide deal support and develop judgment alongside experienced operators.\u0026lt;/strong\u0026gt; You\u0026#39;ll shadow deal calls, run discovery meetings, and progressively take on more ownership as your skills develop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll contribute to strategic projects across the US GTM org.\u0026lt;/strong\u0026gt; Pipeline is your anchor, but this role is deliberately broader. You\u0026#39;ll flex into market mapping, go-to-market experiments, and commercial analysis as the US team scales — and take real ownership when you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll help build the playbook, not just run it.\u0026lt;/strong\u0026gt; The US GTM motion is still being shaped. You\u0026#39;ll document what works, flag what doesn\u0026#39;t, and bring structure to how the team targets and prioritises. The people who grow fastest here treat that as a competitive advantage, not admin.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You have a high-growth commercial mindset.\u0026lt;/strong\u0026gt; You\u0026#39;ve worked in a commercial, strategy, or analytically rigorous role - in sales, business development, partnerships, consulting, or something adjacent. You know how to find the right buyers, earn their attention, and build momentum. We care more about how you think than where you\u0026#39;ve worked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are analytically sharp.\u0026lt;/strong\u0026gt; You approach a new market or account the way a good analyst approaches a problem - you form a hypothesis, test it, and revise. You\u0026#39;re comfortable with ambiguity and you make structured decisions fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are an exceptional communicator.\u0026lt;/strong\u0026gt; In writing and in person, you convey complex ideas clearly and adapt your message to your audience. You know that one precise, relevant message beats ten generic ones - and you\u0026#39;re equally comfortable in a written brief and on a live call.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are commercially curious.\u0026lt;/strong\u0026gt; You think about fit, timing, and trigger - not just contact lists. You want to understand why a company might buy, not just that it could.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You reach for AI without being asked to.\u0026lt;/strong\u0026gt; You use AI tools to research faster, write sharper outreach, and prepare better. You have a genuine point of view on where it helps and where it doesn\u0026#39;t - and you figure out the unsolved parts rather than waiting for someone else to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are a proactive self-starter.\u0026lt;/strong\u0026gt; You don\u0026#39;t wait for a playbook. You help build one, document what you learn, and bring the team along.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are passionate about technology.\u0026lt;/strong\u0026gt; You\u0026#39;re genuinely interested in how businesses embed new capabilities into their products - and energised by the idea of selling infrastructure that enables that.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You care deeply about outcomes.\u0026lt;/strong\u0026gt; Whatever you do needs to have commercial impact. You make smart trade-offs between speed and quality, and you hold yourself accountable to results.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt; $90,000 - $105,000 basic\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027398101,"name":"Go To Market","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4667497101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4376095101,"location":{"name":"San Francisco"},"metadata":null,"id":4667497101,"updated_at":"2026-05-11T19:15:15-04:00","requisition_id":null,"title":"Head of Communications","company_name":"Gigs","first_published":"2025-09-19T04:23:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As our Head of Communications, you’ll shape how Gigs shows up. We are the first in our category and our ambition is to build a beloved brand. In partnership with Gigs’ leadership, marketing, people, and product teams, you will design and execute a communications strategy that builds our reputation, attracts enterprise customers, and top talent.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gigs is at a unique inflection point and we have lots of stories to tell. The ideal candidate combines exceptional strategic storytelling skills with strong execution to turn these stories into headlines.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role is based in either one of our US Hubs (San Francisco or New York).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build our communications function\u0026lt;/strong\u0026gt;: Run a communications function that catalyzes Gigs’ growth and brand ambitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape and evolve Gigs company narrative\u0026lt;/strong\u0026gt;: Working closely with internal teams, partners, and customers, you will lead the messaging work that defines how Gigs is perceived.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish Gigs’ executive positioning\u0026lt;/strong\u0026gt;: Elevate the profiles of Gigs founders and executive team through securing speaking slots, podcast appearances, and media opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run media and analyst relations\u0026lt;/strong\u0026gt;: Own and expand our journalist, analyst, and influencer relationships in the US and beyond.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactively source stories:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;You’ll always be on the lookout for the next announcements, sourcing opportunities across internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep communications and media relations expertise\u0026lt;/strong\u0026gt;: 10+ years of experience running communications for high-growth tech companies or top-tier agencies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;US media insider\u0026lt;/strong\u0026gt;: You hold strong connections with top US tech and business media: these are just one \u0026lt;em\u0026gt;ping\u0026lt;/em\u0026gt; away for you and have an extensive track record of securing impactful coverage.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brand builder\u0026lt;/strong\u0026gt;: You understand what great looks like when establishing a brand from scratch. Ideally, you have defined narratives for new categories before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution oriented\u0026lt;/strong\u0026gt;: You have a strong execution mindset and are comfortable delivering under tight deadlines, remain calm under pressure, and know how to prioritize.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trusted advisor\u0026lt;/strong\u0026gt;: You’re a calming presence, great listener, and comfortable providing honest guidance on topics within your field: also when selling a “no” or providing alternative options.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027404101,"name":"Marketing \u0026 Communications","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4785038101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4431160101,"location":{"name":"San Francisco"},"metadata":null,"id":4785038101,"updated_at":"2026-05-11T19:15:15-04:00","requisition_id":null,"title":"Head of Gigs for Work","company_name":"Gigs","first_published":"2026-02-18T06:50:43-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the GM / Head of Gigs for Work, you will own the end-to-end business for Gigs\u0026#39; flagship enterprise product — a platform that simplifies global phone plan management for companies operating in 50+ countries. You\u0026#39;ll be the GM of this vertical: owning P\u0026amp;amp;L, go-to-market strategy, product direction, customer success, and operational execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gigs for Work replaces the tangled web of rigid carrier contracts, unpredictable roaming fees, and manual IT work with a single platform where companies can activate, manage, and scale employee phone plans globally. The product offers unlimited local talk, text, and data via enterprise SIMs from the world\u0026#39;s top networks; global roaming data covering 195+ countries; secure mobile hotspot; eSIM delivery through Slack, Teams, WhatsApp, and email; powerful usage and spend reporting; and automated SIM provisioning tied to the employee lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work cross-functionally with Product, Engineering, Connectivity, Growth Marketing, and Customer Success to scale this business from its current traction to category-defining status. This is a rare opportunity to build and lead a vertical with massive TAM at the intersection of enterprise SaaS, telecom infrastructure, and the future of work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Former founders are strongly encouraged to apply\u0026lt;/strong\u0026gt; — this role is built for someone who knows what it means to own a business, not just a function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role is is based in our in either one of our US Hubs: San Francisco (preferred) or New York\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Gigs for Work P\u0026amp;amp;L: \u0026lt;/strong\u0026gt;drive revenue growth, manage costs, and be accountable for key business metrics including ARR, logo acquisition, net revenue retention, and gross margin.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define and execute the GTM strategy: \u0026lt;/strong\u0026gt;build the sales motion (direct and embedded/channel), pricing \u0026amp;amp; packaging, ICP definition, and competitive positioning for enterprise buyers (IT, HR, Finance, and Procurement leaders).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead and scale the team: \u0026lt;/strong\u0026gt;hire and manage a cross-functional team spanning business development, customer success, operations, and growth marketing for the vertical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive product strategy: \u0026lt;/strong\u0026gt;serve as the voice of the customer to Product and Engineering; prioritize features, integrations (Rippling, Deel, Workday, etc.), and platform capabilities that unlock expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build strategic partnerships: \u0026lt;/strong\u0026gt;develop and manage relationships with HR tech platforms, device management providers, and channel partners to embed Gigs for Work into existing enterprise workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the customer journey end-to-end: \u0026lt;/strong\u0026gt;from first touch through implementation, launch, and ongoing account management; ensure world-class NPS and expansion revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage carrier and connectivity operations: \u0026lt;/strong\u0026gt;work with the Connectivity team to negotiate carrier contracts, launch new countries, and ensure operational excellence across 50+ markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Represent Gigs for Work externally: \u0026lt;/strong\u0026gt;be the face of the product at industry events, in customer executive meetings, and with press and analysts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in high-growth B2B SaaS or infrastructure companies, with at least 3–5 years in a GM, Head of Product Line, Head of GTM, or similar P\u0026amp;amp;L-ownership role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of scaling a B2B product or vertical from early traction to significant revenue (ideally $5M–$50M+ ARR range).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of enterprise sales cycles, including selling to IT, HR, Finance, and Procurement stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and leading cross-functional teams (sales, marketing, ops, CS) in a fast-paced, startup or scale-up environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product intuition — ability to translate customer needs and market trends into product priorities and work closely with engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with platform/API businesses, partnerships, or embedded distribution models is highly valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to telecom, connectivity, or adjacent infrastructure categories (device management, HRIS, expense management) is a strong plus but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills — able to operate at both the strategic and tactical level, and influence across all levels from ICs to C-suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mentality — comfortable with ambiguity, bias to action, and an operator mindset. You\u0026#39;ve built things from 0 to 1 and from 1 to 10.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027398101,"name":"Go To Market","child_ids":[],"parent_id":null}],"offices":[{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4857568101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4464190101,"location":{"name":"New York"},"metadata":null,"id":4857568101,"updated_at":"2026-05-11T19:15:15-04:00","requisition_id":null,"title":"Head of People","company_name":"Gigs","first_published":"2026-05-04T11:01:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;People at Gigs is not a support function. It\u0026#39;s how we build a company where employees can do the best work of their lives.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;We\u0026#39;re hiring a Head of People who turns strategy into systems, plans, and measurable outcomes. A builder who creates clarity, sequences work, and makes teams faster. You\u0026#39;ll own people partnering, people operations, and workplace, and run the operating rhythm across all three.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;Ideal backgrounds: Chief of Staff to a CPO, senior People Ops leaders, or operators who have owned company-wide people programs.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;The role reports to our founders and is based in New York. Salary: $250K+\u0026lt;/p\u0026gt;\n\u0026lt;h2 class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;People Partnering.\u0026lt;/strong\u0026gt; Be the trusted partner to our leaders. Support org design, team health, performance, and the hard conversations managers avoid. Catch problems early.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;People Operations.\u0026lt;/strong\u0026gt; Run our core cycles: performance reviews, calibrations, engagement surveys, onboarding, offboarding, and policy. Own the HRIS, the data, and compliance across the US and EU.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Workplace.\u0026lt;/strong\u0026gt; Own the experience across our hubs in New York, San Francisco, Amsterdam, Berlin, and London. Make each one a place people actually want to come to.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Manager Enablement.\u0026lt;/strong\u0026gt; Give managers the tools and confidence to lead well. Less process, more clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;People Analytics.\u0026lt;/strong\u0026gt; Define the metrics that matter. Build dashboards leaders actually open.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;You understand that people are the highest leverage thing in business today.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;We\u0026#39;re not looking for a traditional HR and compliance professional. We want a world-class operator who builds people systems that compound and help us win. Someone who sees recruiting, development, and org design as competitive advantages, not cost centers.\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;Extensive experience across People, Operations, and Culture as an operator, Chief of Staff, or people leader. You\u0026#39;ve run complex, cross-company programs end to end. You plan well, sequence work, manage dependencies, and ship.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;Talent density is your obsession. You know the difference between a team of 8 strong players and a team of 12 average ones.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;re comfortable with data. You define the metrics, build the dashboards, and let the numbers inform the call. You design processes that scale and cut the ones that don\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;You have real vision on the future of work. You want to help Gigs employees reimagine their careers, make AI a day-to-day tool across the company, and build an AI-forward workplace people actually want to be part of.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;You\u0026#39;ve hired and managed people across the US and EU, worked with legal, payroll, and PEO partners, and know how to stay compliant without slowing everything down.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;whitespace-normal break-words pl-2\u0026quot;\u0026gt;Founders and managers come to you with hard problems. You know how to be an effective advisor or coach.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027396101,"name":"People","child_ids":[4043692101,4043693101],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4392923101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4239935101,"location":{"name":"New York"},"metadata":null,"id":4392923101,"updated_at":"2026-05-11T19:15:15-04:00","requisition_id":null,"title":"Head of Support ","company_name":"Gigs","first_published":"2024-09-16T04:11:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, customer support isn’t a back-office function — it’s a core part of our product. We\u0026#39;re building a support experience that’s fast, frictionless, and scalable — powered by automation, AI, and great humans. Your job is to lead this effort.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be responsible for designing and scaling support across every dimension: our subscribers, our enterprise customers, our product flows, and our global ops partners. You’ll work cross-functionally with Product, Engineering, and Network teams to make sure customer issues go down as Gigs grows — not up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Head of Product, because we believe support should be productized: self-healing flows, intuitive self-serve, and AI-first assistance. You’ll play a key role in shaping and rolling out this vision.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a high-performing support team across Tier 1–3, with a focus on speed, efficiency, and exceptional quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own outsourcing partnerships, ensuring consistent, cost-effective, high-quality service — especially for Tier 1/2.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale “support as a product” for our B2B customers — handling end-user support on their behalf and turning this into a core offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate everything that can be — from root cause detection to resolution — by working closely with our AI and product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage incidents and escalations with clear customer communication, structured post-mortems, and strong cross-functional coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with the long term in mind — setting up the right processes, tools, and KPIs to help us scale across markets and customer segments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support leadership\u0026lt;/strong\u0026gt;: You’ve built and scaled support teams that thrive on efficiency, speed, and customer love.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product mindset\u0026lt;/strong\u0026gt;: You see recurring support issues as product bugs, not team problems — and you work with engineering to eliminate them at the root.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI native\u0026lt;/strong\u0026gt;: You\u0026#39;re excited by what LLMs and agentic workflows can do, and have experience bringing these into production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-first\u0026lt;/strong\u0026gt;: You care deeply about delivering great experiences — whether that’s to a mobile subscriber or an enterprise CTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational rigour\u0026lt;/strong\u0026gt;: You know how to run complex ops (internally or via BPOs), and drive cost down without compromising quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech fluency\u0026lt;/strong\u0026gt;: You’re comfortable with APIs, telecom concepts, and support tooling (Zendesk, Intercom, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-driven\u0026lt;/strong\u0026gt;: You use metrics to guide decisions and improve continuously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Great collaborator\u0026lt;/strong\u0026gt;: You work well across teams and time zones, and know how to build trust even in tough conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilient and resourceful\u0026lt;/strong\u0026gt;: You thrive in ambiguity and roll with the punches — startup life doesn’t faze you.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range: $230,000 - $280,000 USD\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039176101,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4878360101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4476909101,"location":{"name":"London, Paris, Berlin, Amsterdam"},"metadata":null,"id":4878360101,"updated_at":"2026-06-18T08:47:01-04:00","requisition_id":null,"title":"Implementation Manager, EU","company_name":"Gigs","first_published":"2026-06-09T02:13:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Implementation Manager at Gigs is part technical partner, part product lead, part commercial strategist. You will own the end-to-end implementation of Gigs\u0026#39; platform for our customers — and you\u0026#39;ll know that a technically successful go-live is only half the job. The other half is ensuring our customers can take what you\u0026#39;ve built and turn it into a product their own users love and pay for.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gigs powers a B2B2C motion: our customers are fintechs, HR platforms, and consumer tech companies who embed connectivity directly into their products. Your job is to make that work — not just at the API layer, but all the way through to the consumer experience that drives conversion, retention, and commercial success. You\u0026#39;ll be the bridge between what was sold and what actually ships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone who has operated at the intersection of technical delivery and commercial outcomes before — someone who treats implementation as a commercial act, not just a technical one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead customer implementations end-to-end.\u0026lt;/strong\u0026gt; Own each implementation as a project — from scoping and kickoff through to go-live and beyond. You\u0026#39;ll work directly with your customers\u0026#39; engineering and product teams, defining the right feature set, journeys, and architecture for their specific use case.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Make the B2B2C motion work.\u0026lt;/strong\u0026gt; Understand how each customer will position and sell Gigs to their own users. Deeply understand what a high-converting consumer experience looks like, and hold your customer to that standard throughout the build. A live implementation that doesn\u0026#39;t drive consumer adoption is not a success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the forward-deployed product lead.\u0026lt;/strong\u0026gt; When a feature is blocking a launch, you\u0026#39;ll identify it, articulate it, and work with both internal and external Product and Engineering teams to solve it. You\u0026#39;re not just delivering a spec — you\u0026#39;re helping shape what Gigs becomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage a portfolio of high-stakes projects.\u0026lt;/strong\u0026gt; You\u0026#39;ll run multiple implementations simultaneously across different customers, verticals, and geographies. You\u0026#39;re a natural with tools like Linear, Asana, or Smartsheets — and more importantly, you know how to keep internal and external stakeholders aligned and well-informed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the playbook.\u0026lt;/strong\u0026gt; We\u0026#39;re still early. You\u0026#39;ll create processes, templates, and frameworks that don\u0026#39;t exist yet, and that future team members will build on. You\u0026#39;re comfortable with that — in fact, you prefer it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect the commercial dots.\u0026lt;/strong\u0026gt; Work closely with the BDM team to ensure implementations land the commercial outcomes that were promised in the sale. You understand conversion flows and what success looks like for the business, not just the implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are an implementation powerhouse:\u0026lt;/strong\u0026gt; You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You’ve worked on complex API integrations and you know exactly how to execute them successfully.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You have exceptional project management skills\u0026lt;/strong\u0026gt;: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You balance a technical, product, and commercial mindset\u0026lt;/strong\u0026gt;: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API’s and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are a master of communication\u0026lt;/strong\u0026gt;: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are proactive, creative, and hands-on:\u0026lt;/strong\u0026gt; You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you’re not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Language skills.\u0026lt;/strong\u0026gt; We\u0026#39;re actively expanding in both French and Spanish speaking markets, and fluency in either language is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; \u0026lt;br\u0026gt;Europe: €120,000 - €155,000\u0026lt;br\u0026gt;UK: £125,000 - £160,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027397101,"name":"Partner Success","child_ids":[4043699101,4043700101],"parent_id":null}],"offices":[{"id":4022423101,"name":"Amsterdam","location":null,"child_ids":[],"parent_id":null},{"id":4012994101,"name":"Berlin","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null},{"id":4036273101,"name":"Paris","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4878349101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4335882101,"location":{"name":"San Francisco, New York"},"metadata":null,"id":4878349101,"updated_at":"2026-06-18T08:47:22-04:00","requisition_id":null,"title":"Implementation Manager, US","company_name":"Gigs","first_published":"2026-05-29T06:32:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Implementation Manager at Gigs is part technical partner, part product lead, part commercial strategist. You will own the end-to-end implementation of Gigs\u0026#39; platform for our customers - and you\u0026#39;ll know that a technically successful go-live is only half the job. The other half is ensuring our customers can take what you\u0026#39;ve built and turn it into a product their own users love and pay for.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Gigs powers a B2B2C motion: our customers are fintechs, HR platforms, and consumer tech companies who embed connectivity directly into their products. Your job is to make that work - not just at the API layer, but all the way through to the consumer experience that drives conversion, retention, and commercial success. You\u0026#39;ll be the bridge between what was sold and what actually ships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone who has operated at the intersection of technical delivery and commercial outcomes before - someone who treats implementation as a commercial act, not just a technical one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead customer implementations end-to-end.\u0026lt;/strong\u0026gt; Own each implementation as a project - from scoping and kickoff through to go-live and beyond. You\u0026#39;ll work directly with your customers\u0026#39; engineering and product teams, defining the right feature set, journeys, and architecture for their specific use case.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Make the B2B2C motion work.\u0026lt;/strong\u0026gt; Understand how each customer will position and sell Gigs to their own users. Deeply understand what a high-converting consumer experience looks like, and hold your customer to that standard throughout the build. A live implementation that doesn\u0026#39;t drive consumer adoption is not a success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the forward-deployed product lead.\u0026lt;/strong\u0026gt; When a feature is blocking a launch, you\u0026#39;ll identify it, articulate it, and work with both internal and external Product and Engineering teams to solve it. You\u0026#39;re not just delivering a spec - you\u0026#39;re helping shape what Gigs becomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage a portfolio of high-stakes projects.\u0026lt;/strong\u0026gt; You\u0026#39;ll run multiple implementations simultaneously across different customers, verticals, and geographies. You\u0026#39;re a natural with tools like Linear, Asana, or Smartsheets - and more importantly, you know how to keep internal and external stakeholders aligned and well-informed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the playbook.\u0026lt;/strong\u0026gt; We\u0026#39;re still early. You\u0026#39;ll create processes, templates, and frameworks that don\u0026#39;t exist yet, and that future team members will build on. You\u0026#39;re comfortable with that - in fact, you prefer it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect the commercial dots.\u0026lt;/strong\u0026gt; Work closely with the BDM team to ensure implementations land the commercial outcomes that were promised in the sale. You understand conversion flows and what success looks like for the business, not just the implementation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years in implementation, solutions engineering, or professional services\u0026lt;/strong\u0026gt; at a high-growth B2B or SaaS company. Experience in fintech, payments, or developer-platform businesses is a strong signal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You understand B2B2C.\u0026lt;/strong\u0026gt; You\u0026#39;ve worked in businesses where your customer\u0026#39;s success depends on their customers\u0026#39; adoption - and you\u0026#39;ve felt the difference between a technically complete integration and a commercially successful one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ve built from first principles.\u0026lt;/strong\u0026gt; You\u0026#39;ve had to make an engagement work with a client depending on you, no playbook, and no safety net. That experience often comes from consulting, founding a company, or being an early solutions or implementation hire - but it doesn\u0026#39;t have to. What matters is whether you\u0026#39;ve actually been there.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technically fluent, not just technically aware.\u0026lt;/strong\u0026gt; You can hold your own in a conversation with a staff engineer about API architecture, webhooks, and integration design - and then walk into a room with a CPO and translate it into product strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A communicator who moves people.\u0026lt;/strong\u0026gt; Your written and verbal communication is precise and persuasive. You can align a customer\u0026#39;s C-suite, a sceptical engineering lead, and your own internal teams - sometimes in the same week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stage-aware.\u0026lt;/strong\u0026gt; Gigs is a ~150-person company still defining how implementation works at scale. You\u0026#39;ve operated in this kind of environment before and you don\u0026#39;t just tolerate ambiguity - you organise it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; $200,000 - $250,000\u0026amp;nbsp;\u0026lt;br\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027397101,"name":"Partner Success","child_ids":[4043699101,4043700101],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4793711101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4406121101,"location":{"name":"Europe"},"metadata":null,"id":4793711101,"updated_at":"2026-06-18T03:39:52-04:00","requisition_id":null,"title":"Product Marketing","company_name":"Gigs","first_published":"2026-03-02T10:11:33-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Product Marketing at Gigs is deeply cross-functional. You’ll collaborate closely with Implementations, Product, Sales, Account Management, Creative, Finance, and Data to ensure our partnerships deliver meaningful value to end users and drive sustained revenue growth.\u0026amp;nbsp;\u0026lt;br\u0026gt;You’ll shape how connectivity is positioned, launched, and scaled within our partner ecosystem. Our team operates across the full product lifecycle — from influencing product strategy and launch readiness to driving adoption through always-on growth campaigns. You will deliver growth strategies for and with partners. This is a dynamic role that requires strategic thinking, sharp execution, and excellent communication to create win-win outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A successful candidate will be highly-motivated and self-directed with expertise in juggling multiple accounts and working in a fast-paced environment.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€120,000 - 160,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;UK:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;£120,000 - 160,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and implement co-marketing programs that strengthen partner relationships and drive revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and launch marketing campaigns in close collaboration with strategic partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equip partners with resources, playbooks, training materials, and product updates to drive adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Creative to build high caliber marketing assets (pitch decks, playbooks, paid media ads, whitepapers, videos, etc.)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with data teams to define success metrics, implement tracking, and optimize campaigns.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn successful experiments into repeatable, high-impact playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong partner relationships to foster collaboration and long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a deep understanding of the enterprise deal cycle and consumer marketing programs that drive scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a storyteller, pitching ideas and concepts comes naturally to you. You can turn ambiguous ideas into inspiring revenue driving content.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve worked extensively with creative teams and can communicate in marketing briefs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a highly dynamic, high-growth tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI tools in your day-to-day work to improve speed, creativity, and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have agency, lifecycle, and content marketing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the payments, financial technology industry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027404101,"name":"Marketing \u0026 Communications","child_ids":[],"parent_id":null}],"offices":[{"id":4012994101,"name":"Berlin","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null},{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4728089101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4406121101,"location":{"name":"New York, San Francisco"},"metadata":null,"id":4728089101,"updated_at":"2026-06-18T08:08:07-04:00","requisition_id":null,"title":"Product Marketing","company_name":"Gigs","first_published":"2025-12-10T06:01:19-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Product Marketing at Gigs is deeply cross-functional. You’ll collaborate closely with Implementations, Product, Sales, Account Management, Creative, Finance, and Data to ensure our partnerships deliver meaningful value to end users and drive sustained revenue growth.\u0026amp;nbsp;\u0026lt;br\u0026gt;You’ll shape how connectivity is positioned, launched, and scaled within our partner ecosystem. Our team operates across the full product lifecycle — from influencing product strategy and launch readiness to driving adoption through always-on growth campaigns. You will deliver growth strategies for and with partners. This is a dynamic role that requires strategic thinking, sharp execution, and excellent communication to create win-win outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A successful candidate will be highly-motivated and self-directed with expertise in juggling multiple accounts and working in a fast-paced environment.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;US\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$180,000 - $220,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and implement co-marketing programs that strengthen partner relationships and drive revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and launch marketing campaigns in close collaboration with strategic partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equip partners with resources, playbooks, training materials, and product updates to drive adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Creative to build high caliber marketing assets (pitch decks, playbooks, paid media ads, whitepapers, videos, etc.)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with data teams to define success metrics, implement tracking, and optimize campaigns.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn successful experiments into repeatable, high-impact playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong partner relationships to foster collaboration and long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a deep understanding of the enterprise deal cycle and consumer marketing programs that drive scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a storyteller, pitching ideas and concepts comes naturally to you. You can turn ambiguous ideas into inspiring revenue driving content.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve worked extensively with creative teams and can communicate in marketing briefs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a highly dynamic, high-growth tech company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI tools in your day-to-day work to improve speed, creativity, and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have agency, lifecycle, and content marketing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the payments, financial technology industry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027404101,"name":"Marketing \u0026 Communications","child_ids":[],"parent_id":null}],"offices":[{"id":4012994101,"name":"Berlin","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null},{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4867314101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4384254101,"location":{"name":"New York"},"metadata":null,"id":4867314101,"updated_at":"2026-05-21T11:45:37-04:00","requisition_id":"MARC3","title":"Senior Brand Designer","company_name":"Gigs","first_published":"2026-05-14T18:21:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an experienced and craft-obsessed creative designer to set the bar for Gigs’ next phase of growth. You’ll join us as a foundational member of our Brand Studio and play a pivotal role in bringing Gigs’ brand and web design to new heights. You’ll also have the opportunity to work with some of the world’s most exciting brands and apps, crafting experiences that support their journey with Gigs from first touch to consumer launch.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range: \u0026lt;/strong\u0026gt;USD 170,000 - USD 200,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Elevate Gigs’ brand across all channels, formats, and verticals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate directly with a variety of stakeholders to translate big ideas into visually compelling deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterate on the design foundation and scale the design language of a fast-growing generational scale-up, as part of a small high-impact team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create templates and systems for yourself and the rest of the Design team to deliver at pace without sacrificing quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong motion design skills (e.g. After Effects) and ability to bring assets to life.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: Experience with 3D software (e.g. Blender) for custom visuals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: Experience working with a website CMS and/or email design tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Agency or scale-up experience preferred, showcasing resilience and adaptability across diverse fast-moving projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record on larger design initiatives (e.g. rebranding campaigns, product launches).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fintech industry familiarity is beneficial; mobile and web UI understanding is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Personal qualities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Inspired, craft-focused designer who values quality and creativity, and has strong well-reasoned opinions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator, skilled at uncovering the real needs behind requests and thinking beyond the brief to deliver excellent creative work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and able to manage workload independently, building templates and systems as you go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, adaptable and growth-focused with regard to new tools and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable iterating quickly, with resilience to feedback cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by every project, strong positive growth mindset and curious in the face of challenges.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043695101,"name":"Brand","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4843360101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4458709101,"location":{"name":"New York, San Francisco"},"metadata":null,"id":4843360101,"updated_at":"2026-05-21T13:08:57-04:00","requisition_id":null,"title":"Senior Marketing Manager","company_name":"Gigs","first_published":"2026-04-16T09:51:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an experienced Marketing Manager to help shape and scale how Gigs shows up in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact, cross-functional role at the center of our marketing efforts. You will play a key role in defining how Gigs is positioned in the market and how our story evolves as we scale.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own and execute across brand, content, performance, AI-driven marketing, and events. You will collaborate closely with Product, Partnerships, Design, and our Executive Team to bring our story to life in every touchpoint.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A successful candidate will be highly-motivated and self-directed, with strong project management skills. This role is ideal for someone who thrives in a fast-paced environment and wants to take ownership of meaningful, visible work.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Gigs’ brand and content storytelling across channels, including our website, blog, social media, case studies and other key marketing assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve our AI marketing strategy, improving how Gigs is represented, discovered, and recommended across LLMs and emerging AI-driven channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and optimize performance marketing channels such as Google Ads and LinkedIn Ads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead internal communications to ensure leadership and cross-functional teams are aligned and informed on key marketing initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute event marketing, from strategy through on-the-ground coordination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Design to ensure consistency and quality across all campaigns and marketing assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data teams to define brand awareness metrics, implement tracking, and continuously optimize campaigns\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a storyteller who knows how to make complex products easy to understand, adopt, and trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience working across multiple marketing disciplines, including content, social media, events, and performance marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have built scalable content and distribution engines that measurably amplified brand awareness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have used AI tools in your day-to-day work to improve speed, creativity, and decision-making\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have worked extensively with creative teams and can communicate in marketing briefs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable owning outcomes end-to-end, from strategy through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in a high-growth tech startup or marketing agency environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Salary Range: $180000 - $220000 USD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027404101,"name":"Marketing \u0026 Communications","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4726037101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4366357101,"location":{"name":"London, Amsterdam"},"metadata":null,"id":4726037101,"updated_at":"2026-06-19T09:03:46-04:00","requisition_id":null,"title":"Strategic Partner Manager, EU","company_name":"Gigs","first_published":"2025-12-08T08:54:26-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Gigs is the operating system for mobile services - a platform that powers the next generation of connectivity products. Our partners are not customers. They are fintechs, retailers, and B2B SaaS companies who embed our platform into their own products and ship it to millions of end users. As a \u0026lt;strong\u0026gt;Strategic Partner Manager\u0026lt;/strong\u0026gt;, you\u0026#39;ll own and grow our most important European relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a standard account management role. It\u0026#39;s part commercial growth, part customer success, part business strategy. You\u0026#39;ll act as a trusted advisor to executives at fast-scaling fintechs, while ensuring Gigs becomes a critical growth lever for their business. Your mission: drive revenue, retention, and long-term partnership value.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own commercial and operational performance across a portfolio of European partners — NRR and compounding ARR are your headline numbers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the financial model for each partner: pricing, unit economics, growth scenarios. Carry it into rooms with partner CxOs and senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work shoulder to shoulder with your partner’s Product team on funnels, app placement, and product surfaces inside the partner\u0026#39;s stack - improving the product will be a critical lever of growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully sell and run multiple launches per partner each year: new geographies, new product lines, promotions. Coordinate Implementation, Partner Marketing, Legal, Support and Connectivity to ship them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of each partner\u0026#39;s business, use cases, and KPIs. Anticipate needs, surface risks, and guide them as they scale into new markets and geographies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the internal advocate for what partners need next, and the external advocate for what Gigs is building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust deep inside partner organisations: with PMs, ops leads, CxOs, and founders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance commercial ownership with genuine customer success — adoption, value delivery, and retention matter as much as the renewal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial ownership.\u0026lt;/strong\u0026gt; You\u0026#39;ve carried revenue targets, negotiated contracts, and tracked metrics like NRR, GRR, and ARR. You can build a financial model from scratch and defend it in a room with a CFO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;B2B2C experience.\u0026lt;/strong\u0026gt; You\u0026#39;ve owned relationships with large, complex customers who serve millions of end users — and understand the dual focus on the business customer and their consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product depth as a growth driver.\u0026lt;/strong\u0026gt; You understand how product decisions drive growth — funnels, app placement, and how a PM is targeted for consumer conversion. You can hold your own in a product conversation, and you\u0026#39;ve influenced a partner\u0026#39;s product direction in service of growth outcomes. Not implementation depth — but genuine product fluency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-stakeholder complexity.\u0026lt;/strong\u0026gt; You have a track record of managing partner or customer relationships that span PMs, ops leads, CFOs, and founders simultaneously. Not transactional account management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fintech experience.\u0026lt;/strong\u0026gt; You\u0026#39;ve partnered with fintech or financial services companies and can navigate regulatory complexity, integration depth, and the pace of innovation in this industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Emotional intelligence and influence.\u0026lt;/strong\u0026gt; You can build trust with C-level stakeholders, navigate tough conversations with empathy, and drive alignment across complex organisations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builder mentality.\u0026lt;/strong\u0026gt; You know what it takes to thrive in a fast-scaling company where playbooks are still being written. You bring agility, creativity, and genuine comfort with ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Early consulting background followed by a move into partnerships or commercial — a strong positive signal and a near-guarantee of commercial rigour (reference profiles within the Partner Success team)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in telco, connectivity, or embedded finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native working style: you use the best tools available to multiply your output and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Netherlands: €115,000 - €130,000 basic -\u0026amp;nbsp;UK: \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;£100,000 - £115,000 basic\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027397101,"name":"Partner Success","child_ids":[4043699101,4043700101],"parent_id":null}],"offices":[{"id":4022423101,"name":"Amsterdam","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4872088101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4473681101,"location":{"name":"San Francisco or New York"},"metadata":null,"id":4872088101,"updated_at":"2026-06-19T09:06:56-04:00","requisition_id":null,"title":"Strategic Partner Manager, US","company_name":"Gigs","first_published":"2026-05-29T07:38:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we’re building the operating system for mobile services – a platform powering the next generation of connectivity products. Our Fintech customers are at the center of this story. As a \u0026lt;strong\u0026gt;Strategic Partner Manager\u0026lt;/strong\u0026gt;, you’ll own and grow our most important relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn’t a standard account management role. It’s part commercial growth, part customer success, part business strategy. You’ll act as a \u0026lt;strong\u0026gt;trusted advisor\u0026lt;/strong\u0026gt; to executives at fast-scaling fintechs, while ensuring Gigs becomes a critical growth lever for their business. Your mission: drive revenue, retention, and long-term partnership value.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive growth with our most strategic customers. \u0026lt;/strong\u0026gt;Own, build, and expand partnerships with Gigs’ largest and most complex fintech accounts. Negotiate renewals and expansions, identify new revenue streams, and ensure customers see measurable ROI from Gigs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act as a trusted advisor. \u0026lt;/strong\u0026gt;Develop a deep understanding of your customers’ businesses, use cases, and KPIs. Anticipate needs, surface risks, and guide them as they scale into new markets, products, and geographies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate in a high-growth environment. \u0026lt;/strong\u0026gt;Roll up your sleeves in a scaling company where playbooks are still being written. Help design and refine processes that enable both Gigs and our customers to grow faster, smarter, and more sustainably.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work cross-functionally. \u0026lt;/strong\u0026gt;Partner with Go-To-Market, Marketing, Support, Implementation, and Product to deliver seamless launches, campaigns, and product rollouts. Ensure a best-in-class customer experience from onboarding to renewal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balance commercial acumen with customer success. \u0026lt;/strong\u0026gt;Own a revenue target and negotiate commercial terms while also focusing on adoption, value delivery, and retention. Bridge the worlds of account management and customer success for long-term growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience managing enterprise accounts in B2B2C environments: \u0026lt;/strong\u0026gt;you’ve owned relationships with large, complex customers who serve millions of end users – and understand the dual focus on the business customer and their consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Commercial ownership. \u0026lt;/strong\u0026gt;You’ve carried revenue targets, negotiated contracts, and tracked metrics like NRR, GRR, and ARR. You can link customer success to tangible business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-growth, product-led mindset. \u0026lt;/strong\u0026gt;You know what it takes to thrive in fast-scaling companies where structure is still being built. You bring agility, creativity, and a builder’s mentality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-first orientation. \u0026lt;/strong\u0026gt;You’re motivated by helping customers succeed. You focus on impact, adoption, and value realization – not just renewals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Emotional intelligence \u0026amp;amp; influence. \u0026lt;/strong\u0026gt;You can build trust with C-level stakeholders, navigate tough conversations with empathy, and drive alignment across complex organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative approach. \u0026lt;/strong\u0026gt;You actively engage peers across Product, Marketing, Support, and Implementation to orchestrate success. You’re a team player who wins through collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity \u0026amp;amp; adaptability. \u0026lt;/strong\u0026gt;You love learning new technologies, markets, and customer models. You adapt quickly and thrive in change.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range: \u0026lt;/strong\u0026gt;$180,000 - $210,000 basic\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027397101,"name":"Partner Success","child_ids":[4043699101,4043700101],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4012996101,"name":"San-Francisco","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4902625101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468674101,"location":{"name":"Amsterdam"},"metadata":null,"id":4902625101,"updated_at":"2026-06-18T09:46:29-04:00","requisition_id":null,"title":"Strategy \u0026 Operations","company_name":"Gigs","first_published":"2026-06-18T09:45:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Launching a mobile service requires stitching together carriers, regulations, payments, and support across markets. We’ve built the platform. The next challenge is scaling operations so customers go live smoothly, stay healthy, and their learnings feed back into the product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own the end-to-end support experience across the customer lifecycle, from launch readiness and implementation through post-launch optimization. You will partner closely with customers to design and run their support motion, identify the moments that drive contacts and dissatisfaction, and turn those insights into playbooks and improvements that make every new launch smoother and every user experience better. You will operate with high autonomy and report to the [Head of Support].\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for someone who thrives in complexity, communicates confidently with senior customer stakeholders, and uses AI as default leverage to move faster and build better.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead customer implementations on the ground.\u0026lt;/strong\u0026gt; Own parts of each deployment from kickoff to go-live: scope the support model, align internal teams, stay close to the customer until the deployment is healthy and performing—not just launched.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the face of Gigs with customers.\u0026lt;/strong\u0026gt; Serve as the primary point of contact across pre-sales, implementation, and post-launch. Build the kind of relationships where customers call you first when something goes wrong—because they trust you to fix it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dig into the data.\u0026lt;/strong\u0026gt; Track activation funnels, identify drop-off and degradation patterns, run root cause analyses on performance issues. Turn what you find into clear, actionable recommendations—not dashboards that collect dust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Take field insights back to the product.\u0026lt;/strong\u0026gt; You\u0026#39;ll see where the platform breaks in practice before anyone else does. Structure that knowledge and bring it to Product and Engineering in a way they can act on. You\u0026#39;re the closest thing to a field reporter we have.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build AI into how you work.\u0026lt;/strong\u0026gt; Use AI tools to automate recurring tasks, accelerate analysis, prototype lightweight internal tooling, and generally move faster than headcount would otherwise allow. This is a working expectation, not a perk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Know the platform end to end.\u0026lt;/strong\u0026gt; Get deep into how Gigs works—provisioning, billing, support tooling, connectivity infrastructure. You should be able to explain any part of the system to a customer and diagnose any part of it when it fails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build what scales.\u0026lt;/strong\u0026gt; Write the runbooks, design the workflows, and document what you learn so that the next deployment goes faster than the last. What you build should outlast your direct involvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep things moving.\u0026lt;/strong\u0026gt; Help cross-functional teams stay coordinated and accountable. Unblock what needs unblocking. Reduce friction without creating bureaucracy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years in a demanding operational environment\u0026lt;/strong\u0026gt;—strategy \u0026amp;amp; operations, bizops, management consulting, technical account management, or somewhere else where you had to figure out how to get hard things done with imperfect information. You\u0026#39;ve operated under pressure. You know what it feels like to own something that matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are self-driven and relentlessly proactive.\u0026lt;/strong\u0026gt; You don\u0026#39;t need someone to hand you a problem definition. You find the problem, form a view on how to solve it, and start moving. We\u0026#39;d rather tell you to slow down than push you to speed up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI is part of your working stack.\u0026lt;/strong\u0026gt; You use AI tools daily—for analysis, automation, building internal tooling, accelerating research. You can point to specific things you\u0026#39;ve built or automated that didn\u0026#39;t exist before you made them. This is a working expectation, not a cultural point.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You can read the room and the data.\u0026lt;/strong\u0026gt; Comfortable running SQL, building in spreadsheets, working across BI tools. You can translate a data finding into a business decision and communicate it clearly to technical and non-technical audiences alike.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technically curious.\u0026lt;/strong\u0026gt; You don\u0026#39;t need to be an engineer. But you need to be the kind of person who reads API documentation for fun, asks sharp questions in engineering conversations, and understands enough about how systems work to be dangerous in a good way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credible with customers.\u0026lt;/strong\u0026gt; You can run an external meeting with a customer\u0026#39;s executive team, manage post-launch relationships with follow-through and care, and represent Gigs in a way that builds trust rather than dependency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High ownership, low ego.\u0026lt;/strong\u0026gt; You juggle context across multiple workstreams without dropping threads. You take pride in making complex things work reliably, not in getting credit for it. When something is yours, it gets done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience in telecoms, fintech, or B2B SaaS—especially anything touching connectivity, payments, or platform operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked in a customer-facing implementation or technical account management role and know what good looks like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built or improved internal tooling, reporting infrastructure, or automated workflows using AI or no-code tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range\u0026lt;/strong\u0026gt;: EUR 85,000 - 130,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039176101,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4022423101,"name":"Amsterdam","location":null,"child_ids":[],"parent_id":null},{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4864343101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468674101,"location":{"name":"New York"},"metadata":null,"id":4864343101,"updated_at":"2026-06-18T09:46:29-04:00","requisition_id":null,"title":"Strategy \u0026 Operations ","company_name":"Gigs","first_published":"2026-05-12T08:11:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Launching a mobile service requires stitching together carriers, regulations, payments, and support across markets. We’ve built the platform. The next challenge is scaling operations so customers go live smoothly, stay healthy, and their learnings feed back into the product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own the end-to-end support experience across the customer lifecycle, from launch readiness and implementation through post-launch optimization. You will partner closely with customers to design and run their support motion, identify the moments that drive contacts and dissatisfaction, and turn those insights into playbooks and improvements that make every new launch smoother and every user experience better. You will operate with high autonomy and report to the [Head of Support].\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for someone who thrives in complexity, communicates confidently with senior customer stakeholders, and uses AI as default leverage to move faster and build better.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead customer implementations on the ground.\u0026lt;/strong\u0026gt; Own parts of each deployment from kickoff to go-live: scope the support model, align internal teams, stay close to the customer until the deployment is healthy and performing—not just launched.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the face of Gigs with customers.\u0026lt;/strong\u0026gt; Serve as the primary point of contact across pre-sales, implementation, and post-launch. Build the kind of relationships where customers call you first when something goes wrong—because they trust you to fix it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dig into the data.\u0026lt;/strong\u0026gt; Track activation funnels, identify drop-off and degradation patterns, run root cause analyses on performance issues. Turn what you find into clear, actionable recommendations—not dashboards that collect dust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Take field insights back to the product.\u0026lt;/strong\u0026gt; You\u0026#39;ll see where the platform breaks in practice before anyone else does. Structure that knowledge and bring it to Product and Engineering in a way they can act on. You\u0026#39;re the closest thing to a field reporter we have.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build AI into how you work.\u0026lt;/strong\u0026gt; Use AI tools to automate recurring tasks, accelerate analysis, prototype lightweight internal tooling, and generally move faster than headcount would otherwise allow. This is a working expectation, not a perk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Know the platform end to end.\u0026lt;/strong\u0026gt; Get deep into how Gigs works—provisioning, billing, support tooling, connectivity infrastructure. You should be able to explain any part of the system to a customer and diagnose any part of it when it fails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build what scales.\u0026lt;/strong\u0026gt; Write the runbooks, design the workflows, and document what you learn so that the next deployment goes faster than the last. What you build should outlast your direct involvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep things moving.\u0026lt;/strong\u0026gt; Help cross-functional teams stay coordinated and accountable. Unblock what needs unblocking. Reduce friction without creating bureaucracy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years in a demanding operational environment\u0026lt;/strong\u0026gt;—strategy \u0026amp;amp; operations, bizops, management consulting, technical account management, or somewhere else where you had to figure out how to get hard things done with imperfect information. You\u0026#39;ve operated under pressure. You know what it feels like to own something that matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are self-driven and relentlessly proactive.\u0026lt;/strong\u0026gt; You don\u0026#39;t need someone to hand you a problem definition. You find the problem, form a view on how to solve it, and start moving. We\u0026#39;d rather tell you to slow down than push you to speed up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI is part of your working stack.\u0026lt;/strong\u0026gt; You use AI tools daily—for analysis, automation, building internal tooling, accelerating research. You can point to specific things you\u0026#39;ve built or automated that didn\u0026#39;t exist before you made them. This is a working expectation, not a cultural point.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You can read the room and the data.\u0026lt;/strong\u0026gt; Comfortable running SQL, building in spreadsheets, working across BI tools. You can translate a data finding into a business decision and communicate it clearly to technical and non-technical audiences alike.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technically curious.\u0026lt;/strong\u0026gt; You don\u0026#39;t need to be an engineer. But you need to be the kind of person who reads API documentation for fun, asks sharp questions in engineering conversations, and understands enough about how systems work to be dangerous in a good way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credible with customers.\u0026lt;/strong\u0026gt; You can run an external meeting with a customer\u0026#39;s executive team, manage post-launch relationships with follow-through and care, and represent Gigs in a way that builds trust rather than dependency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High ownership, low ego.\u0026lt;/strong\u0026gt; You juggle context across multiple workstreams without dropping threads. You take pride in making complex things work reliably, not in getting credit for it. When something is yours, it gets done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience in telecoms, fintech, or B2B SaaS—especially anything touching connectivity, payments, or platform operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked in a customer-facing implementation or technical account management role and know what good looks like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built or improved internal tooling, reporting infrastructure, or automated workflows using AI or no-code tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range\u0026lt;/strong\u0026gt;: $140,000 - $190,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039176101,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4022423101,"name":"Amsterdam","location":null,"child_ids":[],"parent_id":null},{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4811744101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4443526101,"location":{"name":"New York"},"metadata":null,"id":4811744101,"updated_at":"2026-06-05T04:57:43-04:00","requisition_id":null,"title":"Support Platform Engineer","company_name":"Gigs","first_published":"2026-03-16T08:05:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 data-start=\u0026quot;149\u0026quot; data-end=\u0026quot;160\u0026quot;\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Support Platform Engineer, you are the backbone of how Gigs delivers support at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of Delivery and Scale. You\u0026#39;re not just closing tickets. You\u0026#39;re identifying what\u0026#39;s driving them, feeding that back to Product and Engineering, and maintaining the AI tools and documentation infrastructure that keeps the entire operation improving over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for someone who cares deeply about the customer experience, thinks in systems, and is always asking why something broke rather than just closing the ticket and moving on. You\u0026#39;ll be working across customer interactions, operational processes, and data, and you\u0026#39;ll be expected to bring your full brain to all three.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an early and foundational role on a team we\u0026#39;re building intentionally. The people who do well here are the ones who see a gap and fix it, who notice patterns before anyone asks them to, and who make the people around them better.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;838\u0026quot; data-end=\u0026quot;873\u0026quot;\u0026gt;This role is located in our New York hub.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;875\u0026quot; data-end=\u0026quot;894\u0026quot;\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own how we interact with our customer and partner end to end, across all channels, from first contact through resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues and escalation patterns and translate them into actionable improvements for Product, Engineering, and internal processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and improve the knowledge base and documentation infrastructure that powers our support operation and AI tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure, optimize, and improve the tooling and workflows the support team runs on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Technical Support on complex escalations, and with BizOps, Connectivity, and product teams when issues point to something systemic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to automation and agentic support initiatives, helping define how AI fits into the support workflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze support data to surface insights, measure performance, and drive continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;1420\u0026quot; data-end=\u0026quot;1434\u0026quot;\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a customer-facing or operations role at a tech company, ideally in a B2B or B2B2C environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset, you\u0026#39;re comfortable working with data and drawing conclusions from it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High technical aptitude, you need to be able to understand how products work and learn complex tooling quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, concise communicator with both customers and internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed and comfortable with ambiguity, you don\u0026#39;t wait to be told what needs fixing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine interest in AI, automation, and how they can make support smarter over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Telco experience is not required; curiosity is\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Salary Range: $150000 - $180000 USD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039176101,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4827611101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4386476101,"location":{"name":"Amsterdam, London"},"metadata":null,"id":4827611101,"updated_at":"2026-05-19T06:04:48-04:00","requisition_id":null,"title":"Technical Support Engineer","company_name":"Gigs","first_published":"2026-03-31T03:47:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 data-start=\u0026quot;149\u0026quot; data-end=\u0026quot;160\u0026quot;\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;838\u0026quot; data-end=\u0026quot;873\u0026quot;\u0026gt;This role is located in our Amsterdam or London hub.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EU:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;€70,000 - 100,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;UK:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;£70,000 - 100,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(The final offer depends on your background, skills, and how you perform through the process. We\u0026#39;re open to considering outlier candidates, which may result in an adjustment to the scope and compensation)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;875\u0026quot; data-end=\u0026quot;894\u0026quot;\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive Technical Resolution -\u0026amp;nbsp;Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the \u0026quot;why\u0026quot; behind an error to prevent it from recurring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot Connectivity -\u0026amp;nbsp;You will dive deep into network-related incidents. Whether it’s a failed SIM activation or an outage, you will use your technical toolkit to diagnose the issue and guide customers to a resolution, building deep domain expertise along the way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower Tier 1 Support -\u0026amp;nbsp;Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate \u0026amp;amp; Document -\u0026amp;nbsp;You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the Platform -\u0026amp;nbsp;You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;1420\u0026quot; data-end=\u0026quot;1434\u0026quot;\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical \u0026amp;amp; Customer Background -\u0026amp;nbsp;You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshooting Toolkit -\u0026amp;nbsp;You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Mindset -\u0026amp;nbsp;You don’t just follow a runbook; you are comfortable investigating ambiguity and finding answers in a fast-changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication Mastery -\u0026amp;nbsp;You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Agility -\u0026amp;nbsp;You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039176101,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4022423101,"name":"Amsterdam","location":null,"child_ids":[],"parent_id":null},{"id":4012995101,"name":"London","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://gigs.com/careers?gh_jid=4650633101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4366948101,"location":{"name":"New York"},"metadata":null,"id":4650633101,"updated_at":"2026-05-11T19:15:15-04:00","requisition_id":null,"title":"Technical Support Engineer","company_name":"Gigs","first_published":"2025-08-06T07:47:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Gigs\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;67\u0026quot; data-end=\u0026quot;227\u0026quot;\u0026gt;At Gigs, we\u0026#39;re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;585\u0026quot; data-end=\u0026quot;974\u0026quot;\u0026gt;Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Things We Care About\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Speed. \u0026lt;/strong\u0026gt;We move and we ship. We set bold deadlines and treat every week like it matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership.\u0026lt;/strong\u0026gt; If you see something broken, fix it. We don\u0026#39;t wait for permission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Obsession\u0026lt;/strong\u0026gt;. Our customers\u0026#39; product is our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambiguity. \u0026lt;/strong\u0026gt;We\u0026#39;re building frontier technology in a complex domain. You\u0026#39;ll need sound judgement and good instincts to make decisions without complete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First principles. \u0026lt;/strong\u0026gt;We don\u0026#39;t ask how things have been done before. We ask why they were done that way at all.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 data-start=\u0026quot;149\u0026quot; data-end=\u0026quot;160\u0026quot;\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Engineer, you will serve as the technical anchor for our support operations. You exemplify excellence in every response - whether to a business customer or an end-user - intuitively adapting to their distinct perspectives. You do not just close the tickets assigned to you; you take ownership of a healthy queue, ensuring the entire operation runs smoothly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will act as the primary escalation point for complex connectivity challenges that stump our Tier 1 partners. You will navigate the entire technical stack - from debugging API logs to troubleshooting live network connectivity issues for end-users. You will act as a bridge, translating technical root causes into clear solutions for customers while feeding critical insights back to our Product and Engineering teams. You ensure that when a user needs to connect, the Gigs platform delivers.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;838\u0026quot; data-end=\u0026quot;873\u0026quot;\u0026gt;This role is located in our New York hub.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;875\u0026quot; data-end=\u0026quot;894\u0026quot;\u0026gt;What You Will Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive Technical Resolution -\u0026amp;nbsp;Go beyond standard fixes to deconstruct complex provisioning and API failures. You will investigate the \u0026quot;why\u0026quot; behind an error to prevent it from recurring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot Connectivity -\u0026amp;nbsp;Serve as the domain expert for network-related incidents. Whether it’s a failed SIM activation or an outage, you will diagnose the issue and guide customers to a resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empower Tier 1 Support -\u0026amp;nbsp;Act as the safety net and mentor for our Tier 1 support team. You will unblock them on escalated tickets and provide the technical guidance they need to handle less complex issues independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate \u0026amp;amp; Document -\u0026amp;nbsp;You will turn technical findings into accessible documentation and clear customer communication, ensuring knowledge is shared rather than siloed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the Platform -\u0026amp;nbsp;You are the customer advocate in the room with Engineering. You will use support data to champion bug fixes and feature improvements that directly enhance the Gigs API and dashboard.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;1420\u0026quot; data-end=\u0026quot;1434\u0026quot;\u0026gt;What We Are Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical \u0026amp;amp; Customer Background -\u0026amp;nbsp;You have 2-3 years of experience in a technical role with customer-facing components. We are less concerned with job titles and more interested in your ability to bridge the gap between technology and users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshooting Toolkit -\u0026amp;nbsp;You are comfortable using tools like Postman to debug APIs and have a grasp of core technical concepts (Webhooks, REST, request tracing, etc.) to trace technical process flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Mindset -\u0026amp;nbsp;You don’t just follow a runbook, you are comfortable investigating ambiguity and finding answers in a fast-changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication Mastery -\u0026amp;nbsp;You combine strong communication skills with a technical background, allowing you to easily understand our platform and communicate complex concepts to our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Agility -\u0026amp;nbsp;You take ownership of your queue, prioritizing urgent external requests alongside internal improvement projects without needing constant supervision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Salary Range: $150000 - $180000 USD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Work At Gigs\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. \u0026lt;strong\u0026gt;You should expect regular time in one of our\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;hubs\u0026lt;/strong\u0026gt;, as well as occasional travel for team workshops, customer meetings, and \u0026lt;strong\u0026gt;Gigs Republic, our bi-annual company off-site\u0026lt;/strong\u0026gt;. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What We Offer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our \u0026lt;a href=\u0026quot;https://gigs.com/careers\u0026quot;\u0026gt;Careers\u0026lt;/a\u0026gt; page.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039176101,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4016537101,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":34}}