{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4706517005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4440973005,"location":{"name":"Nashville (Hybrid)"},"metadata":null,"id":4706517005,"updated_at":"2026-08-17T12:15:47-04:00","requisition_id":"1344","title":"Client Support Representative","company_name":"Built Technologies","first_published":"2026-06-16T12:01:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Support Representative\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Built, our Customer Support team is the first point of contact for customers seeking guidance or solutions on our platform. As a \u0026lt;strong\u0026gt;Customer Support Representative\u0026lt;/strong\u0026gt;, you\u0026#39;ll deliver exceptional experiences while mastering our industry-leading construction and real estate finance technology products. Beyond troubleshooting and guidance, you\u0026#39;ll be a customer advocate, driving improvements to enhance the Built user experience. This role offers a dynamic, supportive environment to grow your technical expertise and professional skillset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide timely, effective support via phone, email, and chat, troubleshooting technical issues and clearly communicating solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate complex issues to senior team members as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect data using monitoring and support tools to identify root causes and drive resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Log and categorize incidents in a ticketing system to extract valuable customer and product insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document resolutions and contribute to improving internal and customer-facing knowledge bases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously expand your understanding of Built\u0026#39;s products, services, and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for customers and provide insights to enhance their experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain professionalism and confidentiality in all customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet performance metrics, including response time and customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the team to streamline support processes and raise standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideal Profile \u0026amp;amp; What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in technical support, help desk, or customer service, preferably in software or financial services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A great listener and problem solver with a strong customer service mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills and a customer-first approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills, able to explain technical concepts to non-technical users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A team player with a positive attitude and respect for colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A quick learner eager to master technical systems and new tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A dependable, process-driven individual who can improve and follow procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with customer support tools (e.g., Salesforce, Zendesk), Jira, and Google Suite is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built’s salary range for this position is $55,000 - $65,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029096005,"name":"Customer Support","child_ids":[],"parent_id":4029095005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4706517005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4682661005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4429341005,"location":{"name":"Nashville (Hybrid)"},"metadata":null,"id":4682661005,"updated_at":"2026-06-29T10:59:38-04:00","requisition_id":"1326","title":"Enterprise Account Executive, Lender","company_name":"Built Technologies","first_published":"2026-04-08T11:21:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Enterprise Account Executive, Lender\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Built Technologies, we’re transforming how lenders manage construction and real estate finance. As an Enterprise Account Executive within our Lender team, you’ll help executives at top banks, credit unions, and private lenders modernize their portfolios through Built’s AI-driven workflow automation, compliance, and risk-management solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly consultative, analytical sales role designed for professionals who have sold complex solutions or advised financial institutions, and who want to operate at the intersection of finance, technology, and strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In This Role, You will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and execute the full sales cycle for Enterprise prospects — from discovery and business case development to contract close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic conversations with C-level executives and senior decision-makers across lending, operations, and technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct rigorous discovery to understand each institution’s portfolio composition, draw-administration process, and operational pain points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quantify Built’s impact through ROI modeling and workflow analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing, Product, and Client Success to align messaging, demo strategy, and post-sale delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diligently build and manage pipeline, maintaining accurate forecasts and CRM hygiene.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Built at industry conferences and client events, strengthening relationships and uncovering new opportunities.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience running full-cycle, consultative enterprise sales or management consulting experience within banking, finance, or capital markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of lending, real estate finance, or construction lending\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated knowledge/experience regarding back-office operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven record of exceeding revenue targets and managing complex buying processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written, verbal, and presentation skills, able to simplify complexity for executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and comfort with ROI modeling and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed up to 25% of the year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built’s salary range for this position is a base of $120,000 - 140,000 USD per year, plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029101005,"name":"Sales","child_ids":[],"parent_id":4015421005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null},{"id":4011249005,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4682661005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4736106005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455425005,"location":{"name":"Nashville, TN (Hybrid) or Remote"},"metadata":null,"id":4736106005,"updated_at":"2026-09-19T10:29:36-04:00","requisition_id":"1369","title":"Implementation Consultant II, Construction","company_name":"Built Technologies","first_published":"2026-09-19T10:29:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Built Technologies is transforming how capital moves through construction and real estate finance - one of the largest, most complex sectors in the economy. Our platform connects lenders, including many of the top U.S. banks, with the owners, developers, and general contractors they finance. When a draw is approved, a builder can pay subcontractors. When a compliance document clears, a project moves forward. The work we do here is not abstract; it has a direct and material impact on how capital flows and how real estate gets built.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Implementations team delivers the platform experiences that determine whether a lender adopts Built as their operational backbone or walks away. As an \u0026lt;strong\u0026gt;Implementation Consultant II, \u0026lt;/strong\u0026gt;you will manage a strategic portfolio of complex client implementations with growing independence; owning end-to-end delivery for enterprise-scale lending clients and beginning to contribute to how the broader team operates. You bring a track record of successful go-lives, strong client relationships, and the judgment to navigate novel challenges without constant direction. This role supports owners, developers, and general contractors and is especially well suited to someone who brings construction context plus the ability to learn and deliver software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold. \u0026lt;/strong\u0026gt;We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don\u0026#39;t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win. \u0026lt;/strong\u0026gt;We learn our customers\u0026#39; businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose. \u0026lt;/strong\u0026gt;We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome. \u0026lt;/strong\u0026gt;We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don\u0026#39;t wait to be asked.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied. \u0026lt;/strong\u0026gt;We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex implementations for owner, developer, and general contractor clients - managing project scope, risk, and timeline with meaningful autonomy and clear accountability for outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery and planning sessions with client stakeholders, translating strategic business goals and workflows into actionable implementation roadmaps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage escalations and navigate organizational dynamics on the client side, driving timely resolution of high-impact issues with composure and authority.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify process improvements and standardization opportunities across your implementation portfolio — document repeatable solutions and share them with the broader team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to cross-functional initiatives with Sales, Product, and Engineering to improve implementation efficiency, reduce time-to-value, and strengthen client outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and communicate implementation metrics, insights, and lessons learned to leadership and the broader team; use data to surface patterns and drive improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to accelerate project planning, client communication, and risk identification across your portfolio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of experience in SaaS implementation, professional services, or enterprise project delivery, ideally in construction technology, financial services, fintech, or a complex B2B software environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Construction industry experience is strongly preferred.\u0026lt;/strong\u0026gt; You have worked for or closely with an owner, developer, general contractor, subcontractor, or construction technology company, and understand the operational realities of running projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to deliver concurrent client implementations on time and to a high standard, with examples of measurable client outcomes you drove.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client communication and relationship management skills; you navigate senior stakeholders, handle difficult conversations with confidence, and build trust through consistent follow-through.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of identifying process improvements that made implementations faster, more consistent, or more successful for clients.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of construction project and financial workflows, such as project set-up, project financials, payables, lien waivers, project controls, or subcontractor/vendor coordination. You can use that context to help a customer translate how they work today into a practical workflow in Built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some experience with implementation methodologies (Agile, Waterfall, or hybrid approaches) and comfort adapting your approach to the client\u0026#39;s environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with project management tools, CRM systems, and analytics platforms; ability to learn new tools quickly and apply them effectively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your implementation portfolio is delivering consistently — projects are on schedule, clients are satisfied, and go-lives are producing measurable adoption outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve successfully navigated at least one high-complexity or high-risk implementation to a successful go-live, demonstrating sound judgment under pressure.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve contributed at least one process improvement or documented playbook that has been adopted by the broader implementations team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners in Sales, Product, and Engineering consistently seek your input when complex client situations arise, trusting your judgment and domain expertise.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work. • Use AI to support drafting, analysis, summarization, and problem-solving across your role. • Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $90,000 - 115,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029098005,"name":"Implementations","child_ids":[],"parent_id":4029095005}],"offices":[{"id":4019387005,"name":"Nashville, TN (Hybrid) or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4736106005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4736064005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455401005,"location":{"name":"Nashville (Hybrid)"},"metadata":null,"id":4736064005,"updated_at":"2026-09-19T10:34:01-04:00","requisition_id":"1368","title":"Implementation Consultant II, Lender","company_name":"Built Technologies","first_published":"2026-09-18T17:40:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built Technologies is transforming how capital moves through construction and real estate finance — one of the largest, most complex sectors in the economy. Our platform connects lenders, including many of the top U.S. banks, with the owners, developers, and general contractors they finance. When a draw is approved, a builder can pay subcontractors. When a compliance document clears, a project moves forward. The work we do here is not abstract — it has a direct and material impact on how capital flows and how real estate gets built.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Implementations team delivers the platform experiences that determine whether a lender adopts Built as their operational backbone or walks away. As an \u0026lt;strong\u0026gt;Implementation Consultant II\u0026lt;/strong\u0026gt;, you will manage a strategic portfolio of complex client implementations with growing independence — owning end-to-end delivery for enterprise-scale lending clients and beginning to contribute to how the broader team operates. You bring a track record of successful go-lives, strong client relationships, and the judgment to navigate novel challenges without constant direction. You’ll lead implementations for community banks and credit unions, primarily supporting construction lending workflows such as deal and draw management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold.\u0026lt;/strong\u0026gt; We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don\u0026#39;t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win.\u0026lt;/strong\u0026gt; We learn our customers\u0026#39; businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose.\u0026lt;/strong\u0026gt; We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome.\u0026lt;/strong\u0026gt; We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don\u0026#39;t wait to be asked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied.\u0026lt;/strong\u0026gt; We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex implementations for enterprise lending clients — managing project scope, risk, and timeline with meaningful autonomy and clear accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery and planning sessions with senior client stakeholders, translating strategic business goals and lending workflows into actionable implementation roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage escalations and navigate complex organizational dynamics on the client side, driving timely resolution of high-impact issues with composure and authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify process improvements and standardization opportunities across your implementation portfolio — document repeatable solutions and share them with the broader team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to cross-functional initiatives with Sales, Product, and Engineering to improve implementation efficiency, reduce time-to-value, and strengthen client outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and communicate implementation metrics, insights, and lessons learned to leadership and the broader team; use data to surface patterns and drive improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Informally support junior implementation managers — share approaches, review their work, and help raise the standard for delivery across the function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to accelerate project planning, client communication, and risk identification across your portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of experience in SaaS implementation, professional services, or enterprise project delivery — ideally in financial services, fintech, or a complex B2B software environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven ability to deliver complex, concurrent client implementations on time and to a high standard, with examples of measurable client outcomes you drove.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client communication and relationship management skills — you navigate senior stakeholders, handle difficult conversations with confidence, and build trust through consistent follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with lending operations, construction finance, draw management, or loan administration is helpful; an ability to quickly learn complex customer workflows and apply that knowledge in client conversations is essential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of identifying process improvements that made implementations faster, more consistent, or more successful for clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of construction finance and lending workflows — draw management, lien waivers, compliance tracking, loan administration — and the ability to apply that knowledge in client conversations is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or supporting a community bank or credit union, particularly through a software implementation or systems rollout is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise software implementation methodologies (Agile, Waterfall, or hybrid approaches) and comfort adapting your approach to the client\u0026#39;s environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with project management tools, CRM systems, and analytics platforms; ability to learn new tools quickly and apply them effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1v6ebu9\u0026quot; data-start=\u0026quot;102\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;Experience working in or closely with a community bank or credit union, ideally supporting a software or systems implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;krudv2\u0026quot; data-start=\u0026quot;233\u0026quot; data-end=\u0026quot;334\u0026quot;\u0026gt;Familiarity with lending operations, construction lending, draw management, or loan administration.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1hrglmm\u0026quot; data-start=\u0026quot;178\u0026quot; data-end=\u0026quot;325\u0026quot;\u0026gt;Experience supporting software implementations, client onboarding, customer success, professional services, or complex cross-functional projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your implementation portfolio is delivering consistently — projects are on schedule, clients are satisfied, and go-lives are producing measurable adoption outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve successfully navigated at least one high-complexity or high-risk implementation to a successful go-live, demonstrating sound judgment under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Junior implementation managers are benefiting from your informal guidance — your approaches and standards are influencing how they run their projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve contributed at least one process improvement or documented playbook that has been adopted by the broader implementations team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners in Sales, Product, and Engineering consistently seek your input when complex client situations arise, trusting your judgment and domain expertise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $90,000 - 115,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029098005,"name":"Implementations","child_ids":[],"parent_id":4029095005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null},{"id":4019387005,"name":"Nashville, TN (Hybrid) or Remote","location":null,"child_ids":[],"parent_id":null},{"id":4011249005,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4736064005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4733976005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4454652005,"location":{"name":"Nashville, TN or  New York City (Hybrid)"},"metadata":null,"id":4733976005,"updated_at":"2026-09-15T10:57:36-04:00","requisition_id":"1366","title":"Manager, Account Management ","company_name":"Built Technologies","first_published":"2026-09-15T10:57:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Manager, Account Management\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built Technologies is transforming how capital moves through construction and real estate finance — one of the largest, most complex sectors in the economy. Our platform connects lenders, including many of the top U.S. banks, with the owners, developers, and general contractors they finance. When a draw is approved, a builder can pay subcontractors. When a compliance document clears, a project moves forward. The work we do here is not abstract — it has a direct and material impact on how capital flows and how real estate gets built.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built\u0026#39;s sales organization is how we bring our platform to the banks, lenders, developers, and contractors who are transforming construction and real estate finance — and the Manager of Sales is accountable for the team and execution that drives new business revenue. In this role, you will lead a team of Account Managers, own quota and pipeline performance for your territory or segment, and build the coaching culture that develops top AM talent. You operate with significant autonomy within your function — sales leadership provides strategic direction while you determine how your team executes. Your ability to coach deals, develop sellers, and drive consistent performance directly impacts Built\u0026#39;s growth trajectory.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold. \u0026lt;/strong\u0026gt;We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don\u0026#39;t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win. \u0026lt;/strong\u0026gt;We learn our customers\u0026#39; businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose. \u0026lt;/strong\u0026gt;We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome. \u0026lt;/strong\u0026gt;We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don\u0026#39;t wait to be asked.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied. \u0026lt;/strong\u0026gt;We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a team of Account Managers — set clear performance expectations, run structured coaching sessions, and hold the team accountable to quota, activity, and pipeline targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the P\u0026amp;amp;L for your territory or segment — develop strategic sales plans that identify high-value prospects, build account strategies, and drive pipeline from initial outreach through close.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay actively engaged in key deals — model consultative selling, negotiation, and executive relationship management; demonstrate the behaviors you expect from your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach AMs on pipeline management, opportunity qualification, deal strategy, and customer engagement through regular one-on-ones, deal reviews, and field coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage forecast accuracy and pipeline health — analyze conversion rates, deal velocity, and stage progression to identify bottlenecks and surface risks to sales leadership early.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with SDRs and Sales Development to ensure strong pipeline handoffs and clear alignment on prospecting priorities for your territory.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Account Managers and Customer Success to drive smooth post-sale transitions and ensure clients have a high-quality experience from close through onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to sales enablement and process improvement — share field feedback and recommend enhancements to playbooks, tools, and qualification frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion AI adoption across your team — set expectations for how technology is used to improve research, outreach quality, and deal management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel up to 50%.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6–10+ years of enterprise sales experience, with 1–3+ years managing an AM team and a consistent track record of exceeding quota both individually and as a team leader.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A skilled sales coach who genuinely enjoys developing talent — you have a track record of identifying AM strengths and gaps, providing actionable feedback, and growing sellers into top performers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical and metrics-driven — you understand pipeline metrics, forecast accuracy, and sales math; you use data to manage performance, not just report it.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills across your team, SDRs, solution engineers, and sales leadership — you lead with clarity, coach with specificity, and represent your team\u0026#39;s performance credibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic thinker who can balance daily execution with longer-term team development and process improvement — you see both the deal and the system.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid familiarity with construction finance, lending, or financial services — enough to coach AMs on customer conversations and credibly engage in senior-level deals when needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your team is performing consistently — pipeline is healthy, deals are progressing, and your AMs are hitting or trending toward their targets.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecast accuracy is strong — sales leadership can rely on your pipeline data and commit numbers to make resourcing and planning decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one AM on your team has grown meaningfully in skill, confidence, or commercial performance under your coaching within the first two quarters.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve implemented at least one meaningful coaching intervention or process improvement that has improved team execution or deal quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners in SDR, Solution Engineers, and Customer Success view your team as a reliable, well-coordinated part of the revenue motion.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $160,000 - $180,000 USD per year plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029101005,"name":"Sales","child_ids":[],"parent_id":4015421005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4733976005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4729738005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4452392005,"location":{"name":"Nashville (Hybrid)"},"metadata":null,"id":4729738005,"updated_at":"2026-09-01T14:33:42-04:00","requisition_id":"1362","title":"Marketplace Operations Manager ","company_name":"Built Technologies","first_published":"2026-09-01T14:33:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Marketplace Operations Manager\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Built Technologies is the AI-first platform for construction and real estate finance, managing over $300 billion in annual capital for more than 340 lenders — including 45 of the top 100 U.S. banks. Built\u0026#39;s Marketplace connects the capital that funds construction with the services that get projects built — inspection firms, appraisers, environmental consultants, title and closing providers, materials suppliers, and specialty diligence vendors — creating a single embedded layer where lenders, owners, and general contractors can procure, manage, and pay for project services without leaving the platform. As Built expands into new services and buyer segments, the Marketplace team needs a role that ties pricing, margin, and supply-demand balance together, setting the foundation for new service expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Marketplace Operations Manager, you\u0026#39;ll own the commercial and cross-cutting operational backbone of the marketplace: how services get priced, how take rate and margin perform, how vendor quality is measured and rewarded, and how supply keeps pace with demand as new services launch. You\u0026#39;ll report to Built’s Director of Operations and work closely with the Marketplace GM, as well as functional leaders across Product, Finance, and Vendor Operations. In the early stages of this function, you\u0026#39;ll operate with significant ownership and autonomy in a role built largely from scratch. As the Marketplace scales, this role has room to grow, including the potential to build and lead a small team over time.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold.\u0026lt;/strong\u0026gt; We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don\u0026#39;t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win.\u0026lt;/strong\u0026gt; We learn our customers\u0026#39; businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose.\u0026lt;/strong\u0026gt; We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome.\u0026lt;/strong\u0026gt; We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don\u0026#39;t wait to be asked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied.\u0026lt;/strong\u0026gt; We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pricing \u0026amp;amp; Margin\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build Built Marketplace\u0026#39;s pricing frameworks - the reusable models that determine how new services get priced as the marketplace expands into new categories - and apply those frameworks to new services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead pricing analysis and recommendations for Built\u0026#39;s growing managed-services offerings, balancing competitiveness against margin.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and report on marketplace take rate and margin performance across every active service, the primary commercial health metric for the marketplace, diagnosing and designing corrective action for margin underperformance by service, geography, or vendor segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance on cost-to-serve instrumentation, keeping pricing and cost data connected.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Supply-Demand Liquidity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor whether the marketplace has adequate, well-matched vendor supply — by service, geography, and price point — to meet buyer demand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor tiering and ratings criteria (including \u0026#39;Built preferred\u0026#39; designations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct supply-growth priorities for Built\u0026#39;s Vendor Operations team and partnerships function, based on where liquidity gaps exist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and diagnose penetration, working with colleagues across Account Management and Customer Success to ensure buyers fully utilize the services they’re contracted for.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;New-Service Launch \u0026amp;amp; Process Standardization\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build the frameworks that let Built launch new marketplace services on a consistent, repeatable operating model instead of a one-off, improvised process each time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own pattern-recognition across new-service launches. When the same operational gap shows up more than once, turn it into standard process rather than leaving it to be re-solved each time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the marketplace\u0026#39;s cross-cutting operational voice, partnering with Product, Engineering, Finance, and Vendor Operations to keep commercial and operational decisions connected as the marketplace scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the point of resolution for cross-side billing or dispute questions that don\u0026#39;t fit neatly into a single team\u0026#39;s ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in business operations, pricing/commercial strategy, or strategic finance. Experience at a marketplace, fintech, or B2B SaaS company strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing pricing models, commercial frameworks, or margin-management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong quantitative and analytical skills, and experience with data visualization tools such as Sigma, Looker, or Tableau.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record partnering with senior stakeholders on commercial decisions with real P\u0026amp;amp;L impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent cross-functional collaboration skills. This role sits at the intersection of Marketplace Operations, Product, Finance, and vendor/customer-facing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort building frameworks from ambiguous, unstructured problems with no existing playbook, and moving between strategic design work and hands-on execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Nice to have: \u0026lt;/strong\u0026gt;Familiarity with construction finance, lending, or real estate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Built\u0026#39;s pricing framework is fully designed, documented, and has been successfully applied to at least one new service or managed-service offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve stood up baseline visibility into marketplace liquidity (supply adequacy by service/geography) and take-rate/margin performance, and they’re regularly used by leadership to assess marketplace health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one recurring new-service launch gap has been turned into a standard, repeatable process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re recognized as Built\u0026#39;s go-to owner for marketplace commercial and cross-cutting operational questions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Perks\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The rare opportunity to work inside a company radically disrupting the construction and real estate finance industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits including uncapped vacation, health, dental, and vision insurance, and 401(k).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust compensation package including base salary and equity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working hours, paid family leave, ERGs, and mentorship opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning grant program to support ongoing professional development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly team lunches and a well-stocked kitchen at our Nashville office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our company is made up of passionate people driven in a variety of disciplines, and each brings their unique perspective to everything they do. We recruit, hire, and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other status protected by applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $120,000 - $140,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029104005,"name":"Strategy \u0026 Business Operations","child_ids":[],"parent_id":4015422005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4729738005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4724256005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4449608005,"location":{"name":"Nashville, TN or  New York City (Hybrid)"},"metadata":null,"id":4724256005,"updated_at":"2026-08-14T09:58:43-04:00","requisition_id":"1358","title":"Marketplace Partnerships Lead","company_name":"Built Technologies","first_published":"2026-08-14T09:58:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built Technologies is the AI-first platform for construction and real estate finance, managing over $300 billion in annual capital for more than 340 lenders — including 45 of the top 100 U.S. banks. Built\u0026#39;s Marketplace connects the capital that funds construction with the services that get projects built — inspection firms, appraisers, environmental consultants, title and closing providers, materials suppliers, and specialty diligence vendors — creating a single embedded layer where lenders, owners, and general contractors can procure, manage, and pay for project services without leaving the platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is responsible for growing and strengthening the supply side of Built\u0026#39;s vendor network. Most of Built\u0026#39;s vendor relationships today have grown inbound and passively, through lender referrals, rather than through a deliberate program. This role changes that: going outbound to existing and prospective vendor partners, building the commercial frameworks that make those relationships pay off for both sides, and negotiating and closing the deals directly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The core of this role today is \u0026lt;strong\u0026gt;supply-side partnerships\u0026lt;/strong\u0026gt; — diligence and procurement categories such as inspections, appraisal, environmental, and title/closing to start, followed by labor \u0026amp;amp; materials procurement — supply chain and trade partnerships that enable GCs, owners, and developers to source and purchase through Built-facilitated channels. Beyond that core, there are two directions the role could grow into over time, if the supply-side work proves out and the business need materializes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demand-side \u0026amp;amp; channel partnerships\u0026lt;/strong\u0026gt; — referral, reseller, and co-sell relationships that extend Built\u0026#39;s reach into new customer segments and adjacencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; technology partnerships\u0026lt;/strong\u0026gt; —integrations with third-party platforms, data providers, and technology vendors that expand the Marketplace\u0026#39;s value to end users.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is a 1-to-N role. You are building the partnership function, the playbook, and the pipeline from scratch — not inheriting a mature program. You will define the ideal partner profile for each category, build the commercial frameworks (revenue share, referral fees, SaaS bundles, procurement margin), negotiate and close the first cohort of partnerships, and design the operating model that lets the network scale without scaling headcount linearly.What You\u0026#39;ll Do\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Design the Partnership Operating Model\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build the end-to-end partner lifecycle: sourcing, qualification, contracting, onboarding, performance management, and renewal/expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define partner tiers, SLAs, and quality standards that let Built guarantee service levels to lender, owner, and GC customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create the operational infrastructure — onboarding playbooks, performance tracking, escalation paths — needed to run a growing vendor network without scaling headcount linearly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Grow and Strengthen the Supply-Side Network\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, evaluate, negotiate, and close partnerships with inspection firms, appraisal companies, title and closing providers, environmental consultants, and other diligence vendors that serve lenders and owners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run a systematic outbound program across Built\u0026#39;s existing vendor network where you’ve identified opportunities for improvement and/or service or pricing irregularities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously identify, evaluate, and prioritize the next wave of service categories to bring into the Marketplace catalog. Use a structured framework — e.g., segmenting services by how frequently they\u0026#39;re ordered and how standardized their pricing is — to decide where a partnerships-led, negotiated approach beats a simple self-service vendor-onboarding motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Coordination \u0026amp;amp; Boundaries\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Legal and Compliance to develop partnership agreement templates and vendor qualification criteria appropriate to financial services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Product and Engineering to define the platform capabilities a scaled vendor network needs — partner APIs, marketplace UX, order management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in supply-side partnerships, vendor management, procurement, or business development — ideally in B2B SaaS, fintech, construction technology, or real estate services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building a partnership program or vendor network from scratch (0-to-1), not just managing an existing book of partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of marketplace or platform economics — two-sided network effects, take rates, procurement margin, and partner unit economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience negotiating and structuring commercial agreements: negotiated rates, volume-based pricing, referral fees, and RFP-driven bespoke pricing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational instincts — you build the process, the playbook, and the systems alongside the relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to context-switch fluidly between strategic planning, commercial negotiation, and hands-on operational execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with the ability to influence executives and align cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with data and analytics — you can size a partner opportunity, model the economics, and defend the numbers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have defined the partnership strategy and ideal partner profiles for all of Built’s existing service offerings, with a prioritized pipeline of target partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A repeatable partnership operating model is in place — contracting templates, onboarding playbooks, SLA frameworks, and performance tracking — ready to scale beyond the initial cohort.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have closed and onboarded the first cohort of vendor or channel partners, with at least one category generating live transactions on the Built platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a prioritized, evidence-based roadmap for the next wave of supply-side categories (environmental and beyond), including your recommended sequencing and rationale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $120,000 - $140,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029094005,"name":"Strategic Partnerships","child_ids":[],"parent_id":4015421005}],"offices":[{"id":4018726005,"name":"Nashville, TN or  New York City (Hybrid)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4724256005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4722085005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4448493005,"location":{"name":"Remote - USA"},"metadata":null,"id":4722085005,"updated_at":"2026-08-12T13:35:06-04:00","requisition_id":"1354","title":"Product Designer II ","company_name":"Built Technologies","first_published":"2026-08-06T16:19:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Designer II\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built Technologies is the AI-first platform for construction and real estate finance, trusted by Goldman Sachs, Fifth Third, and 45 of the top 100 U.S. banks to manage over $300 billion in annual capital. The design challenges at Built are genuinely complex: the lenders, owners, developers, and contractors using our platform are navigating high-stakes financial workflows where clarity, accuracy, and trust are not nice-to-haves — they are requirements. Making those workflows feel simple and human without sacrificing depth is the central design problem. The Product Designer II is a practitioner ready to own meaningful pieces of that problem independently.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for a designer who has built a solid foundation and is ready to drive design decisions with greater autonomy. You independently own design work across features and product areas with growing complexity, lead research activities, and are actively developing your ability to scope problems and communicate design rationale to cross-functional partners.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold. \u0026lt;/strong\u0026gt;We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win. \u0026lt;/strong\u0026gt;We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose. \u0026lt;/strong\u0026gt;We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome. \u0026lt;/strong\u0026gt;We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied. \u0026lt;/strong\u0026gt;We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own design execution for features and workflows across Built’s platform — from discovery through delivery — including the draw management, budget tracking, and compliance surfaces that lenders and borrowers depend on.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead user research activities including customer interviews, usability tests, and synthesis sessions — becoming a genuine expert in how lenders, owners, contractors, and inspectors use Built.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create user flows, journey maps, wireframes, and high-fidelity mockups with increasing complexity — choosing the right fidelity for the question at hand rather than defaulting to one approach.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product managers and engineers to ensure designs are feasible, well-understood, and implemented with fidelity to intent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and maintain the design system, identifying opportunities to improve shared components and patterns across the product portfolio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate design decisions and trade-offs to cross-functional stakeholders — framing rationale in terms of user needs and business outcomes, not just aesthetics. • Incorporate data and behavioral insights to validate and iterate on design solutions — using evidence to challenge your own assumptions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support more junior designers through informal feedback and collaboration, sharing your process and approach openly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4+ years of experience in product or UX design within a SaaS or digital product environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Figma and prototyping tools — you work efficiently at multiple fidelity levels and prototype thoughtfully to answer specific questions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to handle end-to-end design for product features independently — from research and problem framing through execution and QA.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of UX research methods and when to apply them — you know the difference between generative and evaluative research and can lead both. • A portfolio showing thoughtful problem-framing and well-executed design solutions — work that reflects how you think, not just the final output.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear and confident communicator who can present work, defend decisions, and incorporate feedback without becoming defensive.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to accessibility and inclusive design best practices is a meaningful plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are independently owning design for at least one feature area — from research through shipped experience — and the quality of what ships reflects your design intent. • Product managers and engineers treat you as a reliable, proactive design partner who contributes perspective beyond just executing to spec.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led at least one user research session with real customers and used the findings to inform or adjust a design direction.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your design system contributions are accurate, well-considered, and improve consistency across the product.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are developing genuine depth in construction finance domain knowledge — you understand Built’s customer segments and can explain how design decisions affect their real work.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights. • Share effective AI use cases and best practices with your team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $100,000 - 125,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029113005,"name":"Product Design","child_ids":[],"parent_id":4015420005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null},{"id":4011249005,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4722085005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4736057005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455396005,"location":{"name":"Nashville, TN (Hybrid) or Remote"},"metadata":null,"id":4736057005,"updated_at":"2026-09-18T17:26:02-04:00","requisition_id":"1367","title":"Senior Implementation Consultant","company_name":"Built Technologies","first_published":"2026-09-18T17:25:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Built is transforming how capital moves through construction and real estate finance — one of the largest, most complex sectors in the economy. Our platform connects lenders, including many of the top U.S. banks, with the owners, developers, and general contractors they finance. When a draw is approved, a builder can pay subcontractors. When a compliance document clears, a project moves forward. The work we do here is not abstract — it has a direct and material impact on how capital flows and how real estate gets built.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Implementations team is responsible for turning Built\u0026#39;s platform into operational reality for lenders, developers, and contractors across the country. As a \u0026lt;strong\u0026gt;Senior Implementation Consultant\u0026lt;/strong\u0026gt;, you will own Built\u0026#39;s most complex and strategic implementation relationships, setting the standard for delivery excellence across the organization. You work independently with periodic guidance, are recognized as the go-to resource for the hardest implementation challenges, and informally raise the capability of those around you through the standards you set and the expertise you share.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold. \u0026lt;/strong\u0026gt;We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don\u0026#39;t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win. \u0026lt;/strong\u0026gt;We learn our customers\u0026#39; businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose. \u0026lt;/strong\u0026gt;We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome. \u0026lt;/strong\u0026gt;We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don\u0026#39;t wait to be asked.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied. \u0026lt;/strong\u0026gt;We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the largest and most complex client implementations independently — driving success across technical, organizational, and commercial dimensions from kickoff through stabilization.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic advisor to clients on organizational change, training strategy, and platform adoption; guide clients through transformational implementations with authority and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement standardized methodologies, templates, and playbooks that improve delivery speed and consistency across all implementations in the function.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional workstreams with Product, Engineering, and Solutions Consulting to solve novel implementation challenges and expand Built\u0026#39;s service capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an escalation point for high-risk or high-impact projects — diagnosing root causes, driving resolution, and ensuring the client relationship remains intact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and own key performance metrics for implementation health; use data to drive decisions that optimize efficiency and client satisfaction across the portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Informally mentor implementation managers — share expertise, provide guidance on complex client situations, and help raise the standard for delivery across the team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion AI and tooling adoption within the implementations function; model how technology accelerates delivery quality and client outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–7 years of experience in SaaS implementation, professional services, or enterprise project delivery, with demonstrated ownership of the most complex client engagements in your portfolio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in enterprise implementation strategy, change management, and organizational transformation — you\u0026#39;ve guided clients through hard changes and made them stick.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong track record of designing processes or frameworks that measurably improved delivery speed, consistency, or client satisfaction across a team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to influence senior client stakeholders and navigate complex, politically sensitive organizational dynamics with confidence and professionalism.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with construction finance and lending workflows — draw management, lien waivers, compliance tracking, loan administration, regulatory requirements — and the ability to credibly advise clients on how Built fits their business.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise software implementation methodologies and comfort adapting your approach to the complexity and culture of each client environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A subject matter expert orientation — you share what you know, hold high standards, and leave the function\u0026#39;s methodology better than you found it.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Your implementations are consistently recognized as the most successful in the portfolio — clients achieve adoption outcomes faster, escalations are rare, and satisfaction scores reflect your standard.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one playbook, methodology, or framework you developed has been adopted broadly across the implementations function and is producing measurable improvements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The escalations that land on your desk get resolved cleanly — root causes are identified, client relationships are preserved, and the team learns something from each one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implementation managers across the team seek your input on complex client situations before they escalate — your judgment and domain expertise are widely trusted.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners in Product, Engineering, and Sales view you as a strategic thought partner on implementation strategy, not just a delivery resource.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $125,000 - 163,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029098005,"name":"Implementations","child_ids":[],"parent_id":4029095005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null},{"id":4019387005,"name":"Nashville, TN (Hybrid) or Remote","location":null,"child_ids":[],"parent_id":null},{"id":4011249005,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4736057005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4722457005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4448688005,"location":{"name":"Nashville, TN (Hybrid) or Remote"},"metadata":null,"id":4722457005,"updated_at":"2026-08-07T17:22:44-04:00","requisition_id":"1357","title":"Senior Innovation Engineer, Marketplace","company_name":"Built Technologies","first_published":"2026-08-07T17:22:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Built is the AI-first platform for construction and real estate finance, managing over $300 billion in annual capital for more than 340 lenders — including 45 of the top 100 U.S. banks. The software Built engineers build governs how capital moves through construction projects: the AI Draw Agent that automates construction loan draw management for institutions like Fifth Third and Ameris, the lender portfolio risk tools that give banks real-time visibility into construction exposure, the compliance and document workflows that protect both borrowers and financial institutions, and the APIs that connect Built to core banking systems across the country. In a domain where precision, reliability, and performance have direct financial consequences, the engineering bar at Built is correspondingly high.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits on Marketplace, expanding Built beyond workflow software into the services that surround every construction project, like inspections, appraisals, insurance, and materials sourcing. The team moves fast: standing up new products with real customers, building the durable platform underneath them, and sharpening the ones already in market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026lt;strong\u0026gt; Senior Innovation Engineer\u0026lt;/strong\u0026gt;, you\u0026#39;ll contribute across those same three areas — helping build platform primitives, shipping new product prototypes with real customers, and improving products already in market — typically owning a well-scoped piece of that work with support from staff engineers and your manager, rather than driving an entire initiative end-to-end on your own. This is a hands-on building role, not a people-management one; you\u0026#39;ll also start mentoring newer engineers on the team as you grow into more ownership.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold. \u0026lt;/strong\u0026gt;We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don\u0026#39;t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win. \u0026lt;/strong\u0026gt;We learn our customers\u0026#39; businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose. \u0026lt;/strong\u0026gt;We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome. \u0026lt;/strong\u0026gt;We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don\u0026#39;t wait to be asked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied. \u0026lt;/strong\u0026gt;We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;The Team\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Marketplace is a tight-knit, experienced team that recently became its own business unit at Built. It\u0026#39;s a collaborative group with a strong culture of mentorship and code review.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform \u0026amp;amp; primitives: \u0026lt;/strong\u0026gt;Help design and build the durable, reusable services that every Marketplace product depends on — things like purchase orders, contract terms, invoicing rails, and workflow/status state machines — using fine-grained microservices and asynchronous workflow orchestration (e.g., Temporal).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New product bets: \u0026lt;/strong\u0026gt;Build prototypes and MVPs for new marketplace products, working directly with customers to validate ideas quickly and iterating weekly based on their feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; optimization: \u0026lt;/strong\u0026gt;Support quality, craftsmanship, and adoption work on products that have already launched — improving workflows, fixing friction points, and raising the bar on usability for customers already using them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-native development: \u0026lt;/strong\u0026gt;Build and refine agent harnesses and AI/LLM-integrated workflows — for example, extracting and reasoning over unstructured documents using a mix of document-extraction tooling and direct calls to models like Claude, Gemini, and OpenAI. Use the team\u0026#39;s internal eval tooling to test and improve what you ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in customer discovery conversations and synthesize findings into clear input for the team\u0026#39;s product and engineering leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with staff engineers on system design decisions, and begin taking on informal mentorship of newer engineers on the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help identify and fix friction in the team\u0026#39;s workflows within the scope of your own projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Typically 4-7 years of experience in software engineering, with solid backend/distributed-systems fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping a technical MVP or prototype from concept to a customer-testable state, ideally in a fast-iteration environment with real customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some experience building with or integrating LLM providers (e.g., Claude, Gemini, OpenAI) and/or document-extraction tooling, or strong aptitude and interest in growing into it quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to agent harnesses, RAG pipelines, or other AI/LLM-integrated workflows is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data engineering, ML, or document-processing background is a meaningful plus — a good amount of this team\u0026#39;s work involves reasoning over unstructured, non-standardized documents (legal terms, covenants, inspection reports).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across the stack as needed, plus genuine curiosity about the customer problem, low ego, and a preference for working closely with product rather than in a handoff model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in financial services, construction, real estate, payments, lending, insurance, or other complex B2B environments is a meaningful differentiator, though not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve shipped a meaningful piece of work in at least one of the team\u0026#39;s three workstreams — a platform primitive, a new product prototype tested with real customers, or a usage/adoption improvement on a live product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve contributed to or improved an agent-driven or AI-integrated system that\u0026#39;s in production use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other engineers on the team would describe you as a reliable, collaborative contributor who\u0026#39;s growing into more ownership and mentoring newer teammates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your customer discovery input is seen as a trusted contribution to the team\u0026#39;s product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen technical and product insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $140,000-$180,000 USD per year. The pay range is designed to accommodate upward mobility in the role; therefore, it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029088005,"name":"Engineering","child_ids":[],"parent_id":4015419005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null},{"id":4011249005,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4722457005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4732748005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4453996005,"location":{"name":"Nashville (Hybrid)"},"metadata":null,"id":4732748005,"updated_at":"2026-09-10T12:54:05-04:00","requisition_id":"1365","title":"Senior Manager, Client Success (Lender)","company_name":"Built Technologies","first_published":"2026-09-10T12:38:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Senior Manager, Client Success (Lender)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built Technologies is transforming how capital moves through construction and real estate finance — one of the largest, most complex sectors in the economy. Our platform connects lenders, including many of the top U.S. banks, with the owners, developers, and general contractors they finance. When a draw is approved, a builder can pay subcontractors. When a compliance document clears, a project moves forward. The work we do here is not abstract — it has a direct and material impact on how capital flows and how real estate gets built.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built\u0026#39;s Client Success team drives the retention, adoption, and value realization that make our customer relationships durable and growing — and the Senior Manager of Client Success leads that function at a broader scope. In this role, you will oversee strategic CSMs and managers, drive the strategic direction of the entire client success function, and partner with executive leadership on how the organization scales with Built\u0026#39;s growth. At this level, you manage managers or a large team, operate with high autonomy, and connect your function\u0026#39;s work directly to Built\u0026#39;s net revenue retention, expansion revenue, and market reputation. You build high-performing organizations, develop leaders, and represent client success as a strategic driver of Built\u0026#39;s business.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold. \u0026lt;/strong\u0026gt;We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don\u0026#39;t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win. \u0026lt;/strong\u0026gt;We learn our customers\u0026#39; businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose. \u0026lt;/strong\u0026gt;We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome. \u0026lt;/strong\u0026gt;We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don\u0026#39;t wait to be asked.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied. \u0026lt;/strong\u0026gt;We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Client Success team and Managers of Client Success — establish organizational structure, strategic priorities, and performance accountability across a broader span of people and client relationships.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement organization-wide client success strategy, playbooks, and operating methodologies that drive consistent retention and expansion outcomes across all client segments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire, develop, and mentor CS managers and senior leaders — build a culture of accountability, client obsession, and continuous improvement that attracts and retains top CS talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set performance expectations and metrics for the client success function — monitor NRR, retention, adoption, and expansion results, and implement improvements that drive consistent commercial outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, Implementation, Product, and Finance to align client success strategy with company objectives and ensure Built delivers a seamless, high-value client experience across the full lifecycle.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic client relationships at the executive level for Built\u0026#39;s most important accounts — serve as the senior CS voice in executive client conversations and maintain high-level presence in the portfolio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive innovation in client success approaches, tooling, and engagement models — continuously improve how the team identifies, develops, and captures expansion opportunities at scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop annual forecasts and business plans for customer retention and expansion targets; represent the function\u0026#39;s performance and strategy clearly to executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion AI and automation adoption across the function — build the systems and expectations that let the team manage more clients more effectively without proportional growth in headcount.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8–12+ years of experience in client success, customer success, or strategic account management, with 3–5+ years leading multi-level teams or managing a client success function in a high-growth SaaS or fintech environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven organizational builder — you\u0026#39;ve developed CS managers and senior ICs, built strong team cultures, and created conditions where client success professionals do the best work of their careers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in client success strategy — scalable engagement models, health scoring, expansion playbooks, and the commercial levers that drive strong NRR in a SaaS business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to partner with executive leadership on strategy — translating company growth objectives into CS operating plans and connecting team performance to revenue outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence and communication skills to represent the CS function at the senior leadership level — advocating for your team, your methodology, and the organizational investment required to retain and grow Built\u0026#39;s customer base.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with lending institutions, draw management, compliance workflows, commercial real estate finance, or commercial banking — enough to lead the most important executive conversations and represent Built credibly at the highest client levels.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with complexity and the pace of a high-growth company where client mix, team capacity, and organizational priorities shift continuously.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The Client Success organization is delivering at scale — NRR is strong and improving, teams are retaining and expanding their portfolios, and Built\u0026#39;s customers experience CS as a differentiator.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one CS manager or senior IC on your team has meaningfully grown in scope, capability, or commercial performance under your leadership within the first two quarters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Client success methodology and tooling have evolved under your ownership — the function is more scalable, more consistent, and better equipped to serve Built\u0026#39;s most complex clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive leadership and cross-functional partners view you as a strategic partner on customer revenue — you\u0026#39;re consulted on portfolio strategy, commercial planning, and client lifecycle design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The Client Success function has a strong identity, high-performance culture, and a reputation within Built as the team that drives the retention and expansion that fuel long-term growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $150,000 - $180,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029097005,"name":"Client Success","child_ids":[],"parent_id":4029095005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4732748005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4732108005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4453662005,"location":{"name":"Remote - USA"},"metadata":null,"id":4732108005,"updated_at":"2026-09-10T10:46:13-04:00","requisition_id":"1364","title":"Senior Sales Engineer","company_name":"Built Technologies","first_published":"2026-09-09T10:17:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Solutions Engineers (SEs) at Built are responsible for representing and delivering the most complex technical, financial, and workflow-driven aspects of Built’s platform. The Solutions Engineer, OGC specializes in supporting owners and developers by translating sophisticated real estate development and construction finance workflows into scalable, software-driven solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role blends deep technical aptitude, industry expertise, and consultative sales skills. As a trusted advisor, you will partner closely with Sales, Product \u0026amp;amp; Engineering (P\u0026amp;amp;E), and Client Success to ensure successful evaluations, implementations, and long-term customer success.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Pre-Sales \u0026amp;amp; Solution Design\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the technical evaluation phase of the sales cycle for owner and developer prospects, from discovery through solution validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales to deeply understand and redesign complex real estate development workflows—including pre-development, construction, draw management, and reporting—within Built’s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct detailed discovery to assess:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Current systems and tools (ERP, construction management, payments platforms)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stakeholder pain points, gaps, and success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integration, reporting, and data requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design and deliver tailored, high-impact product demonstrations for executive, finance, and operational stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate how Built’s solutions:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Improve operational efficiency and transparency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce financial risk and administrative burden\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive better outcomes for debt and equity stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Build and present ROI-based financial models that quantify value and business impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Industry Expertise \u0026amp;amp; Client Engagement\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish credibility as a real estate development and construction finance expert with a strong understanding of:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Development and construction-phase financial controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owner and developer reporting requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Risk management and compliance considerations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with prospective and existing clients, including C-suite and senior leadership stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Post-Sales \u0026amp;amp; Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support Client Success during implementation and post–go-live by helping resolve complex workflow, reporting, or integration challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product \u0026amp;amp; Engineering to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assess configuration and integration requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share insights into recurring client pain points, emerging trends, and evolving owner/developer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence enhancements to reporting, monitoring, and controls specific to OGC use cases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally to ensure alignment across Sales, Product, and Client Success on:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Go-to-market messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product positioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demo strategy and execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Thought Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute subject matter expertise internally through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;New hire onboarding and training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing sales and solutions enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Best-practice documentation and playbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Represent Built externally by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Participating in national and regional industry conferences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serving as a proptech and owner/developer solutions expert\u0026lt;br\u0026gt;Sharing industry insights, lessons learned, and customer success stories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Support cross-promotion of Built’s owner/developer solutions alongside construction lending offerings for banks and non-bank lenders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Core Skills \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong technical aptitude with the ability to quickly understand and explain complex systems and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in sales engineering, pre-sales, or consultative SaaS roles (proptech experience preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven expertise as a demo professional, able to tailor presentations to diverse audiences and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Platform Experience (Preferred)\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with ERP platforms in real estate or construction environments, such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Yardi\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;QuickBooks Online (QBO)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MRI\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with construction management platforms, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Procore\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sage Intacct / Construction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Autodesk Construction Cloud\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of digital payments, draw processes, financial controls, and compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or adjacent to proptech or construction technology ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built’s salary range for this position is $135,000-$150,000 USD per year plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits. \u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; This role requires approximately 15-25% travel, as needed to support business priorities.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029101005,"name":"Sales","child_ids":[],"parent_id":4015421005}],"offices":[{"id":4011249005,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4732108005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4654695005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4416541005,"location":{"name":"Mendoza, Argentina"},"metadata":null,"id":4654695005,"updated_at":"2026-09-21T12:55:17-04:00","requisition_id":"1310","title":"Senior Software Engineer","company_name":"Built Technologies","first_published":"2026-09-21T12:55:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Built Technologies is looking for\u0026amp;nbsp;\u0026lt;strong\u0026gt;Software Engineers\u0026lt;/strong\u0026gt; to join our \u0026lt;strong\u0026gt;team in Argentina\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team works on the lending side of Built as we partner with financial institutions to streamline the construction lending industry! Built’s platform is responsible for processing 10% of all U.S construction spend and serving as the critical link between lenders and borrowers.\u0026amp;nbsp;We\u0026#39;re looking for a candidate that can hit the ground running and make an immediate impact on our team and organization. With a lot of exciting work coming down our pipeline, we\u0026#39;re in search of a proactive self-starter that can serve as a point of technical expertise on the team as well as a mentor to more junior team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineers at Built are Technical Leaders who:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver complex end-to-end solutions involving multiple components and teams, addressing ambiguity and driving initiatives aligned with team OKRs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess technical solutions to ensure they align with product strategy, providing insightful recommendations on priorities and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead large-scale refactors and system upgrades, estimating scope and proactively managing risks in collaboration with stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand into architectural and systems thinking, documenting system structures and processes clearly for cross-team understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as technical leaders and mentors, enabling team growth by delegating responsibilities and fostering collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional collaboration to deliver impactful business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in core backend engineering, including scalable APIs, service design, and database modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in database design and performance optimization, with both relational and non-relational databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of computer science fundamentals such as object-oriented design, algorithms, data structures, and complexity analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience designing and deploying systems using AWS services in production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of success enabling engineering teams and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with building customer facing React applications, ideally leveraging TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building production backend API’s supporting customer facing features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-stack development is strongly preferred, but mastery of front-end with the desire to achieve full-stack competency is possible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for building quality, testable code leveraging automation and a habit for actively improving the quality of a codebase “in passing.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A “player-coach” mentality, capable of simultaneously making strong technical contributions while mentoring others within the context of small cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent troubleshooting skills, especially within website, application servers,\u0026lt;br\u0026gt;network, and databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong focus on our customers, both internal and external.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership and accountability of delivery and your work product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optionally, experience with a refactoring initiative or contributing to a legacy codebase.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a growing company, Start-Up or Growth Stage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Tech Stack:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Microservices Development: Node, GraphQL, schema-driven design, and API best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend Frameworks: React, Redux, single-spa, or similar front-end technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as Code: Tools such as Kubernetes, Terraform, Pulumi, or CDK for scalable and reliable infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Service-Oriented Architecture: Building platform teams, shared services, and modular architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backend Frameworks: Nest.JS with TypeScript or Python Frameworks (Django, Fast API or Flask API)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DynamoDB and MySQL for our database\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS for infrastructure and hosting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Docker \u0026amp;amp; Kubernetes for containerization and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GitHub for source code management and continuous integration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you are passionate about building high-impact software and solving meaningful problems, we would love to hear from you!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029088005,"name":"Engineering","child_ids":[],"parent_id":4015419005}],"offices":[{"id":4050573005,"name":"Remote - Mendoza, Argentina","location":"Mendoza, Argentina","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4654695005/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/getbuilt/jobs/4730368005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4452687005,"location":{"name":"Nashville, TN (Hybrid) or Remote"},"metadata":null,"id":4730368005,"updated_at":"2026-09-02T17:03:46-04:00","requisition_id":"1363","title":"Staff Product Manager, Platform","company_name":"Built Technologies","first_published":"2026-09-02T17:03:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Built\u0026#39;s Mission:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Connect and simplify doing business in real estate.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges.\u0026amp;nbsp;Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://getbuilt.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;getbuilt.com\u0026lt;/strong\u0026gt;.\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;__________________________\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Staff Product Manager, Platform\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is hiring a Staff Product Manager for our Platform team. The workflows that govern the movement of capital across lenders, developers, contractors, and subcontractors share a common structure - and the Platform team owns the foundations that make all of them work. That means shared components like Approvals and Custom Workflows; core technical services like authentication and authorization, files, comments, and notifications; and the external and internal API ecosystem that connects it all. The Platform team is also responsible for service reliability, scalability, and developer productivity. In short: Platform owns the underpinnings that enable Built\u0026#39;s applications to scale, evolve, and move fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Staff Product Manager for the Platform team, you\u0026#39;ll own clear OKRs around service adoption, MAU for common components, and service reliability. You\u0026#39;ll work backwards from those outcomes to roadmap to execution, partnering with a world-class Platform engineering team. You\u0026#39;ll collaborate deeply with application teams, pattern-match their needs into platform investments, and work with GTM to ensure what you build gets adopted and loved - by internal teams and external customers alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Staff PM is a senior IC and player-coach within the product organization. You own critical or complex product areas, drive zero-to-one efforts, and contribute meaningfully to how the PM team operates. You bring substantial experience, strong technical acumen, and the ability to influence peers and leadership through clarity, rigor, and results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Guiding Principles\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be Bold. \u0026lt;/strong\u0026gt;We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Customers Win. \u0026lt;/strong\u0026gt;We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Move with Urgency \u0026amp;amp; Purpose. \u0026lt;/strong\u0026gt;We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Outcome. \u0026lt;/strong\u0026gt;We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Never Satisfied. \u0026lt;/strong\u0026gt;We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own definition, execution, and delivery for your product area - writing high-quality PRDs, grooming backlogs, and planning sprints with the rigor and clarity that enable high-velocity engineering teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate deeply with application teams to understand their needs, and exhibit strong pattern-matching to translate those into a prioritized platform roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Engineering Director for Platform to understand requirements around scale, reliability, and developer productivity - and sequence those investments thoughtfully on the quarterly plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work tirelessly to understand customers deeply - lenders, portfolio managers, owners, developers, and contractors - identifying problems and inventing solutions they may not yet be able to envision for themselves.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define success metrics and OKRs for the Platform team; prioritize the roadmap ruthlessly based on your success definition and the evidence in front of you.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive zero-to-one product efforts from initial customer discovery through design, delivery, and iteration - navigating ambiguity with judgment rather than waiting for certainty.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present roadmaps, delivery plans, and product demos in internal and customer-facing forums with the clarity and conviction that earns executive and customer trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM teams on go-to-market strategy and ensure strong adoption of launched capabilities, both for Platform-owned features and dependent features built by application teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback on engineering designs and champion customer needs while driving hard implementation-level trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring best practices that enhance collaboration between Platform and Application teams, improve decision-making velocity, and raise the PM team\u0026#39;s overall quality bar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6–10 years of experience in product management at growth-stage or scaling technology companies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years managing platform teams and technical products as a Product Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical aptitude - comfortable engaging with engineers on architectural trade-offs, understanding technical designs, and contributing meaningfully to feasibility discussions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven expertise in zero-to-one product building, from initial customer discovery through design and delivery - with a track record of shipped products that created measurable value.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in running strong PDLC practices across complex, multi-team environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong cross-functional partner who influences through candor and builds trust through diligence - you earn influence rather than relying on authority.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communicator with experience presenting to senior leadership and, where relevant, enterprise customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in B2B SaaS product development and enterprise sales cycles; construction finance or fintech domain experience is a meaningful differentiator.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like at Six Months\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are the recognized product authority for your area - engineering, design, and business leadership come to you on the hardest questions, and your roadmap decisions reflect genuine strategic judgment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have driven at least one significant product initiative from zero to launched, with measurable customer or business impact you can articulate clearly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are contributing to PM team practices - improving how discovery happens, how PRDs are written, or how launches are structured — in ways the broader team has adopted.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional partners describe working with you as fast, clear, and high-trust.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Technology Expectations\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to enhance the productivity, quality, and speed of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to support drafting, analysis, summarization, and problem-solving across your role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to streamline workflows and reduce manual effort through automation and AI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI to sharpen decision-making and strengthen strategic insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share effective AI use cases and best practices with your team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built is the AI-first platform for construction and real estate finance, built on over $3 trillion in real estate finance data and trusted by Goldman Sachs, Fifth Third, Fulton Bank, and 45 of the top 100 U.S. banks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Built’s salary range for this position is $165,000 - $210,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built\u0026#39;s total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;__________________________\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Travel Requirement:\u0026lt;/strong\u0026gt; Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The rare opportunity to radically disrupt a $1.5T industry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive benefits including: uncapped vacation [US ONLY], medical, dental \u0026amp;amp; vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Robust compensation package, including equity in the form of stock options\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Learning Grant program to support ongoing professional development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k with match and expedited vesting [US ONLY]\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email \u0026lt;a href=\u0026quot;mailto:careers@getbuilt.com\u0026quot;\u0026gt;careers@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Greenhouse Data Disclosure: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built’s behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Built Privacy Policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;mailto:privacy@getbuilt.com\u0026quot;\u0026gt;privacy@getbuilt.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;California residents: Please note that Built does not sell your personal data.\u0026amp;nbsp; For details on how your data is shared with our service providers, please see our \u0026lt;a href=\u0026quot;https://getbuilt.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029112005,"name":"Product Management","child_ids":[],"parent_id":4015420005}],"offices":[{"id":4011248005,"name":"Nashville (Hybrid)","location":null,"child_ids":[],"parent_id":null},{"id":4011249005,"name":"Remote - USA","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app5.greenhouse.io/ai_opt_out_request/job_post/4730368005/ai_opt_out"}],"meta":{"total":14}}