{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8076930","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3499391,"location":{"name":"Chicago, IL"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8076930,"updated_at":"2026-07-23T10:49:39-04:00","requisition_id":"1382","title":"Associate Implementation Manager ","company_name":"FourKites","first_published":"2026-07-23T10:49:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;Associate Implementation Manager \u0026lt;/strong\u0026gt;at FourKites, you will serve as the strategic orchestrator behind enterprise transformations for Global 1000 companies managing complex supply chains. This role combines deep functional consultation with comprehensive project management to ensure successful software deployments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will act as the trusted advisor who transforms complex logistics challenges into streamlined solutions, building stakeholder relationships while ensuring enterprise implementations deliver measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Impact \u0026amp;amp; Scope\u0026lt;/strong\u0026gt;: With each implementation, you directly enhance supply chain visibility for major enterprises, contributing to operational efficiency improvements and cost reduction across global logistics networks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be part of our Global Implementation team, committed to helping enterprise customers successfully adopt FourKites as both a technology solution and a strategic approach to supply chain visibility across their organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will serve as a trusted advisor and empathetic customer advocate, problem solver, and product expert to support customers building their first supply chain visibility workflows in FourKites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base, ensuring they get off on the right foot and continue to derive maximum value from the platform over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will deeply understand both FourKites\u0026#39; capabilities and each customer\u0026#39;s unique business challenges, including the operational issues being resolved through implementation, to serve as both a product expert and strategic partner through the change process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will execute implementations for each customer based upon their specific processes, requirements, and jointly established goals to ensure successful adoption; tailoring approaches to meet customer objectives as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will oversee complex enterprise projects from initiation through deployment, coordinating internal teams (technical leads, carrier operations specialists) and external stakeholders across multiple time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will develop comprehensive project roadmaps with clear milestones, managing scope changes while maintaining delivery timelines and identifying potential challenges early\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will serve as a valuable liaison to our product team, providing real-time customer feedback and helping to align our product roadmap with customer visions and operational goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will partner with internal relationship stakeholders including Sales and Customer Success to deliver a cohesive customer experience from pre-sales through transition and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will analyze the strengths and opportunities of our implementation approach, both at individual customer and program levels, to drive continuous enhancement of how we serve our enterprise clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will maintain alignment between executives, IT teams, operations managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and long-term success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Global Implementation team is a smart, driven, and highly collaborative group that thrives at the intersection of technology, operations, and customer impact. We take pride in solving complex, real-world problems together—supporting one another across time zones, sharing learnings openly, and celebrating wins big and small. This team is empowering by design: you’ll be trusted to own outcomes, influence decisions, and grow your craft while working alongside empathetic teammates who genuinely care about customer success and each other.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Recent graduate with a BS (Bachelor of Science) in math, statistics, economics, engineering, or a quantitative discipline, and a GPA of 3.5 or above\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Exposure via coursework or internships to enterprise software, business processes, or project based work, eager to build a career in SaaS implementation\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Exposure to supply chain, logistics, or transportation through relevant coursework or internships\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Passionate about helping customers see the value of FourKites and advocating for their success\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong communication and presentation skills, with the ability to adapt style across different stakeholders and organizational cultures\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Strong analytical skills, attention to detail, and comfort translating between technical and business concepts, including clear documentation\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Comfortable working with enterprise software tools (CRMs, project management platforms, spreadsheets and data tools), AI tools and genuine interest in how AI is changing implementation workflows\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Collaborative mindset, adaptable to shifting priorities, and comfortable helping keep teams and meetings aligned\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Coachable and growth oriented, with a willingness to learn from feedback\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Able and willing to travel to customer sites - 30% or higher\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Compensation\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The expected annual base salary range for this role is $70,000 - $80,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites\u0026#39; employee stock option program.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Benefits include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Medical, Dental \u0026amp;amp; Vision benefits starting on first day of employment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;401k Retirement savings with employer match\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Bonus and incentive compensation as well as employee stock option program\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Employer paid life insurance and short term disability insurance\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Generous PTO, global recharge days, and volunteer days\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Paid parental leave for all parents\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Family planning and inclusive wellbeing resources\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Technology reimbursement\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Commuter benefits for in-office employees (Chicago)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Annual Wellness Stipend\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ongoing learning \u0026amp;amp; development opportunities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About FourKites\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit\u0026lt;a href=\u0026quot;http://www.fourkites.com/\u0026quot;\u0026gt; www.fourkites.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a California resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/california-applicant-privacy-notice/\u0026quot;\u0026gt;California Applicant Privacy Notice\u0026lt;/a\u0026gt;. If you are a European Union resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/eu-applicant-privacy-notice/\u0026quot;\u0026gt;EU Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you\u0026#39;re excited about this role but don\u0026#39;t meet every requirement, we encourage you to apply.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":76283,"name":"Operations, North America","child_ids":[],"parent_id":null}],"offices":[{"id":17393,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8095407","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3506985,"location":{"name":"Chicago, IL or Remote, USA"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8095407,"updated_at":"2026-07-29T18:22:42-04:00","requisition_id":"1383","title":"Associate Product Manager ","company_name":"FourKites","first_published":"2026-07-29T18:22:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a sharp, curious, and execution-oriented Associate Product Manager to join the OTR \u0026amp;amp; Core Visibility team — the flagship product line at FourKites, used by some of the world\u0026#39;s largest shippers to track billions of dollars of freight every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional PM support role. You will own meaningful product outcomes from day one — working hands-on with data, engaging directly with enterprise customers, and partnering with engineering and design to ship features that move the needle on adoption, retention, and customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll sit at the intersection of supply chain operations and modern software product development, and you\u0026#39;ll need both: deep empathy for how freight actually moves, and the analytical rigor to translate that into product bets worth making.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What you\u0026#39;ll be doing\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Ownership \u0026amp;amp; Adoption (40%)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze feature adoption, engagement, and retention KPIs for OTR and core visibility products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify friction points and adoption gaps through usage data, customer interviews, and feedback loops with Customer Success and Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and prioritize a backlog of targeted product enhancements that drive measurable improvement in customer stickiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support roadmap planning alongside senior PMs, contributing well-reasoned prioritization recommendations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Insights (30%)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work hands-on with product analytics platforms (Pendo, Mixpanel) and write SQL queries to independently explore feature usage and customer behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain dashboards and reports that track adoption trends across customer segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate quantitative findings into clear product hypotheses and actionable backlog items\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Data Science and Engineering on instrumentation improvements and event tracking\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Engagement (20%)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Participate in customer onboarding calls, QBRs, support escalations, and discovery sessions to develop a ground-level understanding of shipper workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Success Managers to surface systemic product gaps and recurring pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the voice of the customer in internal planning and sprint reviews\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Execution (10%)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Engineering and Design through scoping, development, and post-launch monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Product Marketing with onboarding materials, release notes, and adoption playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to presales conversations and market requirement gathering alongside Solutions teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years developing deep expertise in a specific supply chain or logistics domain (e.g., truckload, last-mile, ocean freight)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience specifically in truckload transportation, freight visibility, or carrier/shipper operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with distributed or offshore engineering teams across time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working hands-on with data: SQL proficiency, familiarity with analytics tools, ability to build a data-driven narrative without hand-holding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer engagement skills — you\u0026#39;ve run discovery calls, written user stories, and can translate qualitative feedback into crisp requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated use of AI tools (Claude, ChatGPT, Cursor) to accelerate PM workflows — synthesizing research, drafting PRDs, generating insights at speed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior exposure to SaaS onboarding flows, feature adoption programs, or customer health scoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Pendo, Amplitude, or similar product analytics tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agile development and working directly with engineering squads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in engineering, operations, supply chain, economics, or a quantitative discipline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like in Year 1\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You independently own a product area within OTR visibility, with clear adoption and engagement KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve shipped successful customer-facing improvements end-to-end — from discovery to post-launch analysis with significant business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your data fluency means you\u0026#39;re generating insights without waiting to be asked\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Success and Engineering teams consider you a reliable, high-signal partner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Compensation\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The expected annual base salary range for this role is $90,000 - $120,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites\u0026#39; employee stock option program.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Benefits include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Medical, Dental \u0026amp;amp; Vision benefits starting on first day of employment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;401k Retirement savings with employer match\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Bonus and incentive compensation as well as employee stock option program\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Employer paid life insurance and short term disability insurance\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Generous PTO, global recharge days, and volunteer days\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Paid parental leave for all parents\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Family planning and inclusive wellbeing resources\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Technology reimbursement\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Commuter benefits for in-office employees (Chicago)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Annual Wellness Stipend\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ongoing learning \u0026amp;amp; development opportunities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About FourKites\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit\u0026lt;a href=\u0026quot;http://www.fourkites.com/\u0026quot;\u0026gt; www.fourkites.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a California resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/california-applicant-privacy-notice/\u0026quot;\u0026gt;California Applicant Privacy Notice\u0026lt;/a\u0026gt;. If you are a European Union resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/eu-applicant-privacy-notice/\u0026quot;\u0026gt;EU Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you\u0026#39;re excited about this role but don\u0026#39;t meet every requirement, we encourage you to apply.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":76291,"name":"Product, North America","child_ids":[],"parent_id":null}],"offices":[{"id":17393,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null},{"id":74916,"name":"Remote, US","location":"United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8187872","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3543130,"location":{"name":"Chennai or Remote, India"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8187872,"updated_at":"2026-09-15T13:32:34-04:00","requisition_id":"1392","title":"Customer Success Manager ","company_name":"FourKites","first_published":"2026-09-14T22:44:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is looking for an ambitious and experienced\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Customer Success Manager\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, prepare, and nurture customers for advocacy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate a quarterly Executive Business Review to review goals, progress and opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand white-space and work to identify and/or develop upsell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate customer needs/issues cross-departmentally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage account escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate internally for customer needs and connect on priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our innovative Customer Success Managers are integral to our Operations team and overall customer-centric culture. With their creative problem-solving skills, they have created “raving fans” of FourKites with all of our customers. From implementing round-table events, to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer’s satisfaction and retention.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-4 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supply Chain industry experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent ability to multitask and prioritize workload\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual proficiency (Good to have)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel occasionally, based on business needs, for customer meetings, on-site engagements, or official company purposes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Note: Role would require to work in Night Shift\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who we are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical\u0026amp;nbsp; benefits start on first day of employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home Office set ups and Technology reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifestyle \u0026amp;amp; Family benefits\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mental Wellness support and guidance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing learning \u0026amp;amp; development opportunities ( Professional development program, Toast Master club etc.)\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":329021,"name":"Customer Success, India","child_ids":[],"parent_id":null}],"offices":[{"id":17427,"name":"Chennai","location":"Chennai, Tamil Nadu, India","child_ids":[],"parent_id":null},{"id":90330,"name":"Remote, India","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8140391","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3523033,"location":{"name":"Remote, USA"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8140391,"updated_at":"2026-08-24T13:29:39-04:00","requisition_id":"1387","title":"Enterprise Account Executive","company_name":"FourKites","first_published":"2026-08-24T13:29:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is looking for a \u0026lt;strong\u0026gt;Strategic Account Executive \u0026lt;/strong\u0026gt;to join our US Sales Team.\u0026amp;nbsp; This individual will be responsible for selling to both new and existing accounts. The ideal candidate will have a successful track record in selling SAAS Supply Chain and Logistics Transportation solutions to Fortune 1000 customers in the United States. We are looking for a self motivated, collaborative, team player with a track record of exceeding quota throughout their career. Experience in successfully selling across multiple verticals is a plus, most notably to large customers within the CPG, Retail, Industrial and Manufacturing segments. Knowledge of Supply Chain business process across the end to end supply chain is required along with experience in both inbound, outbound and facility processes. Familiarity with Global Execution focused Control Towers and Agentic Workforce solutions is desired as well. The selected Account Executive will manage between 15-25 accounts and be responsible for coordinating go to market efforts and collaborating with a variety of business stakeholders including Solution Consulting, Customer Support, Inside Sales, Customer Support,\u0026amp;nbsp; and Services personnel. This position will report to the Regional VP of Sales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Account Executive Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceed assigned quota on a quarterly and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increase ARR for existing accounts while securing profitable revenue for new customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop trusted partnership relationships across various divisions and at various levels across assigned accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate account strategies for assigned prospects/customers including action plans outlining how Account Executive, supported by broader team, will achieve their commercial objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate stakeholder mapping plans for all key accounts outlining key Supply Chain targets across the enterprise along with strategies for establishing relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with Value Delivery team to understand customer’s SOP’s, map FourKites solutions to them and codify the value that our solutions can deliver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Regional Sales VP, Services, Product personnel etc. to coordinate pricing strategies that will drive profitable growth for assigned accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Closely work with assigned CSM (Customer Support Representative) team to ensure alignment and ongoing collaboration regarding strategic account objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage SDR personnel (inside sales) to complement outreach efforts with assigned customer targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate “go to market” strategic efforts for assigned accounts and ensure that all supporting stakeholders across the enterprise are aligned with the AE’s plans for subject account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage FourKites’ internal AI tools to maximize productivity and improve customer facing activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Update Salesforce on a regular basis (no less than weekly) to ensure all qualified deals and target accounts are regularly updated with appropriate deal specifics (action plans, close dates, revenue etc.) and account plans and strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Basic Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 8+ years selling enterprise supply chain software solutions to Fortune 1000 customers across multiple verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of consistently exceeding sales objectives throughout career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong “hunter” capabilities enabling AE to successfully capture new business with assigned prospect accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong “Account Management” skillset enabling AE to develop strategic plans enabling them to expand market share with existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;History of developing key coach and executive sponsor relationships to drive successful transactions and “win/win” partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complex selling experience to support objectives of selling FK solutions to disparate stakeholders across different segments of the supply chain i.e. Transportation, Logistics, Execution, Planning, International, Finance, Operations etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel 25% or more of the time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent listening skills to facilitate clear understanding of customer, their business, SOP’s, and strategic objectives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Presentation skills that enable the effective presentation of FourKites’ solutions to customers and prospective clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in selling “value” focused solutions vs. pitching tactical products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive driven self starter who can lead and influence across cross-functional teams within FourKites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in leveraging key Business Development/CRM tools including Salesforce, Linked In Sales Navigator, Zoominfo etc. to support commercial efforts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Compensation\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The expected annual base salary range for this role is $140,000 - $170,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites\u0026#39; employee stock option program.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Benefits include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Medical, Dental \u0026amp;amp; Vision benefits starting on first day of employment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;401k Retirement savings with employer match\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Bonus and incentive compensation as well as employee stock option program\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Employer paid life insurance and short term disability insurance\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Generous PTO, global recharge days, and volunteer days\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Paid parental leave for all parents\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Family planning and inclusive wellbeing resources\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Technology reimbursement\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Commuter benefits for in-office employees (Chicago)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Annual Wellness Stipend\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ongoing learning \u0026amp;amp; development opportunities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About FourKites\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit\u0026lt;a href=\u0026quot;http://www.fourkites.com/\u0026quot;\u0026gt; www.fourkites.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a California resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/california-applicant-privacy-notice/\u0026quot;\u0026gt;California Applicant Privacy Notice\u0026lt;/a\u0026gt;. If you are a European Union resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/eu-applicant-privacy-notice/\u0026quot;\u0026gt;EU Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you\u0026#39;re excited about this role but don\u0026#39;t meet every requirement, we encourage you to apply.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":25239,"name":"Sales, North America","child_ids":[91209],"parent_id":null}],"offices":[{"id":74916,"name":"Remote, US","location":"United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/7982637","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3464289,"location":{"name":"Chicago, IL or Remote, USA"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":7982637,"updated_at":"2026-09-16T11:39:14-04:00","requisition_id":"1367","title":" Implementation Manager ","company_name":"FourKites","first_published":"2026-06-25T09:07:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Implementation Manager at FourKites, you will serve as the strategic orchestrator behind enterprise transformations for Global 1000 companies managing complex supply chains. This role combines deep functional consultation with comprehensive project management to ensure successful software deployments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will act as the trusted advisor who transforms complex logistics challenges into streamlined solutions, building stakeholder relationships while ensuring enterprise implementations deliver measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Impact \u0026amp;amp; Scope\u0026lt;/strong\u0026gt;: Each implementation you lead directly enhances supply chain visibility for major enterprises, contributing to operational efficiency improvements and cost reduction across global logistics networks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be part of our Global Implementation team, committed to helping enterprise customers successfully adopt FourKites as both a technology solution and a strategic approach to supply chain visibility across their organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will serve as a trusted advisor and empathetic customer advocate, problem solver, and product expert to support customers building their first supply chain visibility workflows in FourKites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base, ensuring they get off on the right foot and continue to derive maximum value from the platform over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will deeply understand both FourKites\u0026#39; capabilities and each customer\u0026#39;s unique business challenges, including the operational issues being resolved through implementation, to serve as both a product expert and strategic partner through the change process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will execute implementations for each customer based upon their specific processes, requirements, and jointly established goals to ensure successful adoption; tailoring approaches to meet customer objectives as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will oversee complex enterprise projects from initiation through deployment, coordinating internal teams (technical leads, carrier operations specialists) and external stakeholders across multiple time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will develop comprehensive project roadmaps with clear milestones, managing scope changes while maintaining delivery timelines and identifying potential challenges early\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will serve as a valuable liaison to our product team, providing real-time customer feedback and helping to align our product roadmap with customer visions and operational goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will partner with internal relationship stakeholders including Sales and Customer Success to deliver a cohesive customer experience from pre-sales through transition and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will analyze the strengths and opportunities of our implementation approach, both at individual customer and program levels, to drive continuous enhancement of how we serve our enterprise clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will maintain alignment between executives, IT teams, operations managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and long-term success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Global Implementation team is a smart, driven, and highly collaborative group that thrives at the intersection of technology, operations, and customer impact. We take pride in solving complex, real-world problems together—supporting one another across time zones, sharing learnings openly, and celebrating wins big and small. This team is empowering by design: you’ll be trusted to own outcomes, influence decisions, and grow your craft while working alongside empathetic teammates who genuinely care about customer success and each other.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 4+ years of experience implementing enterprise SaaS solutions with demonstrated success managing complex, multi-stakeholder projects from initiation to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re genuinely passionate about helping customers see the value of FourKites as a solution for their supply chain challenges and serving as an advocate for their success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proven ability to present to and influence C-suite executives and technical architects, adapting your communication style to diverse organizational cultures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at facilitating productive meetings, resolving conflicts, and maintaining team alignment across global enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have the analytical capability to break down complex business processes and identify optimization opportunities while adapting successfully to dynamic environments with shifting priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of delivering projects that meet or exceed customer expectations with meticulous attention to quality and detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can translate technical concepts clearly to business stakeholders and vice versa, creating comprehensive documentation that serves as a blueprint for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proven success collaborating across sales, product, engineering, and customer success teams to deliver cohesive customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong SaaS implementation expertise (supply chain, logistics, or transportation experience is a strong bonus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re committed to continuous learning and improvement, using customer feedback to enhance both individual and program-level effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re able and willing to travel to customer sites for key implementation milestones such as kickoffs, training, and customer success transitions (20-25% travel expectation, focused on strategic moments rather than constant travel)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Compensation\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The expected annual base salary range for this role is $80,000 - $120,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites\u0026#39; employee stock option program.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Benefits\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Benefits include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Medical, Dental \u0026amp;amp; Vision benefits starting on first day of employment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;401k Retirement savings with employer match\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Bonus and incentive compensation as well as employee stock option program\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Employer paid life insurance and short term disability insurance\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Generous PTO, global recharge days, and volunteer days\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Paid parental leave for all parents\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Family planning and inclusive wellbeing resources\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Technology reimbursement\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Commuter benefits for in-office employees (Chicago)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Annual Wellness Stipend\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ongoing learning \u0026amp;amp; development opportunities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About FourKites\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit\u0026lt;a href=\u0026quot;http://www.fourkites.com/\u0026quot;\u0026gt; www.fourkites.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a California resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/california-applicant-privacy-notice/\u0026quot;\u0026gt;California Applicant Privacy Notice\u0026lt;/a\u0026gt;. If you are a European Union resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/eu-applicant-privacy-notice/\u0026quot;\u0026gt;EU Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you\u0026#39;re excited about this role but don\u0026#39;t meet every requirement, we encourage you to apply.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":76283,"name":"Operations, North America","child_ids":[],"parent_id":null}],"offices":[{"id":17393,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null},{"id":74916,"name":"Remote, US","location":"United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/7984869","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3465048,"location":{"name":"Chicago, IL or Remote, USA"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":7984869,"updated_at":"2026-06-17T10:17:25-04:00","requisition_id":"1366","title":"Product Manager, Inventory \u0026 Orders","company_name":"FourKites","first_published":"2026-06-05T10:15:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Product Manager, Inventory \u0026amp;amp; Orders\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Chicago HQ, or US-remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites is building a next-generation Inventory \u0026amp;amp; Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Execution \u0026amp;amp; Specification\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Discovery \u0026amp;amp; Feedback Synthesis\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Integration \u0026amp;amp; Data Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of professional experience in product management, supply chain operations, procurement, or demand planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working across time zones in a remote or hybrid environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with supply chain visibility platforms or similar real-time logistics and inventory products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Join FourKites?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who we are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a California resident, here is our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.fourkites.com/california-applicant-privacy-notice/\u0026quot;\u0026gt;California Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a European Union resident, here is our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/eu-applicant-privacy-notice/\u0026quot;\u0026gt;EU Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The expected annual base salary range for this role is $130,000 – $160,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites\u0026#39; employee stock option program.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;US Benefits\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, Dental \u0026amp;amp; Vision benefits start on first day of employment\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health Savings Account employer contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical and Dependent Care FSA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supplemental insurance for Accident and Critical Illness expense reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;401k Retirement savings employer match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus and incentive compensation as well as employee stock option program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid life insurance and short term disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20 PTO days, 5 recharge days, 2 volunteer days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Up to 16 weeks of parental leave for birthing parents, fully paid\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Technology reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits for in office employees (Chicago)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Wellness Stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing learning \u0026amp;amp; development opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":76291,"name":"Product, North America","child_ids":[],"parent_id":null}],"offices":[{"id":17393,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null},{"id":74916,"name":"Remote, US","location":"United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/7971690","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3460515,"location":{"name":"Chennai or Remote, India"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":7971690,"updated_at":"2026-09-07T01:22:38-04:00","requisition_id":"1363","title":"Product Manager, Inventory \u0026 Orders","company_name":"FourKites","first_published":"2026-06-04T08:50:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is building a next-generation Inventory \u0026amp;amp; Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What you\u0026#39;ll be doing\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Execution \u0026amp;amp; Specification\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Discovery \u0026amp;amp; Feedback Synthesis\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Integration \u0026amp;amp; Data Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of professional experience in product management, supply chain operations, procurement, or demand planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working across time zones in a remote or hybrid environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with supply chain visibility platforms or similar real-time logistics and inventory products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who we are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical\u0026amp;nbsp; benefits start on first day of employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home Office set ups and Technology reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifestyle \u0026amp;amp; Family benefits\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mental Wellness support and guidance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing learning \u0026amp;amp; development opportunities ( Professional development program, Toast Master club etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":25241,"name":"Product, India","child_ids":[],"parent_id":null}],"offices":[{"id":17427,"name":"Chennai","location":"Chennai, Tamil Nadu, India","child_ids":[],"parent_id":null},{"id":90330,"name":"Remote, India","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8073933","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3498153,"location":{"name":"Chennai, India"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"New Headcount","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8073933,"updated_at":"2026-08-24T09:49:15-04:00","requisition_id":"1378","title":"Product Support - Intern ","company_name":"FourKites","first_published":"2026-08-05T00:02:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;. \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Are you looking to be an AI \u0026amp;amp; SAAS Support Intern on a growing team?\u0026lt;/strong\u0026gt; If so, this may be the role for you! \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will be the face of FourKites to our customers—their main point of contact for everything they need. From helping customers track urgent shipments to providing assistance to carriers hauling the loads, you will be the product expert and go-to person to help users when they reach out.\u0026lt;br\u0026gt;This internship is designed for \u0026lt;strong\u0026gt;hands-on, experiential learning\u0026lt;/strong\u0026gt;—you\u0026#39;ll get real exposure to how a growing SaaS platform operates, paired with the chance to work on \u0026lt;strong\u0026gt;special AI projects\u0026lt;/strong\u0026gt; alongside our product and engineering teams.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;First point of contact for FourKites customers, partners \u0026amp;amp; consultants to research, troubleshoot, replicate, and test product problems and bugs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track issue progress and provide regular updates to clients until incidents are resolved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface with Development, QA, and Consulting Services as needed to resolve customer issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to \u0026lt;strong\u0026gt;special AI-driven initiatives\u0026lt;/strong\u0026gt;, applying a curious, experimental mindset to explore how AI can improve support workflows and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of weekend rotation for 24/7 customer emergencies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt; Our product and engineering teams are dedicated to providing the industry\u0026#39;s best-in-class end-to-end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! We help companies transform their end-to-end supply chain with real-time visibility. Over 600 of the world\u0026#39;s most recognized brands, including 9 of the top-10 CPG and 18 of the top-20 Food \u0026amp;amp; Beverage companies, trust FourKites to digitize their supply chains for greater agility, efficiency, and sustainability.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A \u0026lt;strong\u0026gt;curious, self-learner mindset\u0026lt;/strong\u0026gt;—someone who enjoys digging into a new product, figuring out how it works, and picking things up independently rather than waiting to be taught\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal \u0026amp;amp; written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving \u0026amp;amp; analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask \u0026amp;amp; work independently as well as collaboratively in a global team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work under pressure and handle difficult \u0026amp;amp; escalated customer situations with diplomacy \u0026amp;amp; tact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Eligibility Criteria:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills (verbal \u0026amp;amp; written)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;No arrears or backlogs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior AI project exposure preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who we are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we\u0026#39;re always listening for new ways to support everyone in and out of the office. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;10 months Internship with the Product support Team , during which a Stipend amount of INR 30,000 per month will be offered\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity to work with industry experts and leaders\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Macbook Air or Macbook Pro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with Fortune-100 customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Cutting edge Technologies\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Online self paced learning portal\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Free 24/7 snacks \u0026amp;amp; beverages\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Catered lunch on Wednesdays\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Note:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Conversion from Internship to FTE (Full time) is purely based on performance and business requirements by the end of the internship period.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":25238,"name":"Operations, India","child_ids":[],"parent_id":null}],"offices":[{"id":17427,"name":"Chennai","location":"Chennai, Tamil Nadu, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/7981512","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3463873,"location":{"name":"Chennai or Remote, India"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":7981512,"updated_at":"2026-07-07T06:49:13-04:00","requisition_id":"1364","title":"Senior AI Engineer","company_name":"FourKites","first_published":"2026-07-06T02:55:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it\u0026#39;s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;As a Senior AI Engineer, you\u0026#39;ll join a 10-person team focused on data integrations (shippers and carriers moving in and out of the FourKites ecosystem) and our active AI agent workstreams — including a support automation agent handling 60-70% of customer tickets, a voice agent that calls carriers to gather and update information, and an end-to-end carrier onboarding agent (email + voice). You\u0026#39;ll work on features end to end (~75-80% backend, ~20-25% frontend) using Python, Java/GoLang, agentic frameworks like LangGraph, React, Redis and PostgreSQL. You\u0026#39;ll develop products that change the logistics landscape for some of the biggest corporations in the world, and work closely with our US team and customers to shape the future of the industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and productionize AI agents/workflows (e.g., support automation, voice, and onboarding agents) using agentic frameworks such as LangGraph\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, test, and maintain backend applications in Python and Java or GoLang\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, efficient, and well-documented code across the full SDLC — development, QA, and release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement data models and database schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the frontend team to integrate the backend with the user interface\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews and ensure code quality standards are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and debug applications, including AI agent workflows in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the DevOps team to deploy and manage applications in production (Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously learn and stay up to date with new technologies and industry trends, particularly in the AI/agentic space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our product and engineering teams are dedicated to providing the industry\u0026#39;s best-in-class end-to-end supply chain visibility platform. This team of 10 (one staff engineer, plus senior and junior engineers) owns data integrations across our shipper/carrier ecosystem and is actively building out FourKites\u0026#39; AI agent capabilities. We are committed to building a high-performing team with software craftsman-thinking, dedicated to developing and enhancing our core platform — and we want you to be a central part of it!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience as a Backend/Software Developer, with hands-on exposure to AI/agentic systems (deep AI expertise not required, but you should be comfortable in the ecosystem)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Python\u0026lt;/strong\u0026gt; — mandatory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Java or GoLang\u0026lt;/strong\u0026gt; — proficiency in at least one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience (2+ years) with \u0026lt;strong\u0026gt;LangGraph or similar agentic frameworks\u0026lt;/strong\u0026gt; — non-negotiable for this role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of object-oriented programming principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with databases such as MySQL, PostgreSQL, or MongoDB\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with front-end technologies such as HTML, CSS, JavaScript, and React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good knowledge of RESTful APIs and microservices architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full Agile SDLC experience — development, QA, and release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of Git (branches, submodules, rebasing) and Agile tools such as JIRA and Confluence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Amazon Web Services or other cloud services is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Who we are:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical\u0026amp;nbsp; benefits start on first day of employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home Office set ups and Technology reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifestyle \u0026amp;amp; Family benefits\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mental Wellness support and guidance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing learning \u0026amp;amp; development opportunities (Professional development program, Toast Master club etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":25243,"name":"Engineering, India","child_ids":[],"parent_id":null}],"offices":[{"id":17427,"name":"Chennai","location":"Chennai, Tamil Nadu, India","child_ids":[],"parent_id":null},{"id":90330,"name":"Remote, India","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/7667786","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3374677,"location":{"name":"Chennai OR Remote, India "},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":7667786,"updated_at":"2026-07-27T08:58:29-04:00","requisition_id":"1341","title":"Senior - Customer Engineer/Forward Deployed Engineer","company_name":"FourKites","first_published":"2026-03-12T06:50:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Customer Engineer, you own the technical customer relationship end to end. You run discovery independently, design integration and agentic workflow architectures for complex enterprise problems, and deploy solutions live with customers — often before they know exactly how to articulate what they need. You write optimized, production-grade code at speed, grounded in strong data structures and algorithms fundamentals, because compressing the time from customer problem to working solution is how FDE delivers its value. You bring genuine innovation to hard problems — your solutions are technically sound, elegant, and often non-obvious. You are the primary technical contact for 2–4 major enterprise accounts, you mentor FDEs on the team, and you are building the skills that will take you into Staff-level technical leadership.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own complex integration and AI agent implementations end-to-end — from technical discovery through go-live and post-launch enhancement — as the primary technical contact for 2–4 enterprise accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design integration architectures with explicit attention to error handling, retry logic, observability, failure recovery, and multi-system authentication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and deploy agentic AI workflows that orchestrate supply chain operations — from requirements through production, including regression testing and validation before each customer deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deploy AI agent workflows live with customers present — configuring and troubleshooting in the room during customer calls, not gathering requirements to build later\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run customer discovery sessions independently — hear a business problem and propose a technically credible, innovative solution on the spot without IM or management support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Claude, OpenAI, and other LLMs across the entire workflow — capturing requirements, designing integrations, generating integration specs, writing code, testing and deployment; the expectation is LLM-assisted work at every stage, not just at the keyboard\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent FourKites from a technical lens during presales engagements — articulate integration architecture, agentic workflow capabilities, and platform extensibility to prospective enterprise customers alongside the Solutions and Sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join scoping and strategic customer calls alongside the SCA team to tackle the highest-complexity technical and product questions — come in with a point of view, not just answers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews on integration and AI workflow work from FDEs and enforce quality standards before deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor FDEs — pair on hard problems, review their work consistently, and take accountability for their growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify reusable integration patterns and AI workflow templates and formalize them for the team library\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scope and estimate level of effort for projects accurately and hold yourself accountable to those estimates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Implementation Managers, Customer Success Managers, Solutions Consultants, Product Managers, and Engineering to deliver seamless customer outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6–9 years of software engineering experience, with meaningful depth in integration engineering, system design, or a customer-facing technical role — what matters is the complexity and ownership of what you have built\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Java (required) and one or more of: Python or Ruby - writes clean, production-grade code with test coverage, clear design rationale, and a standard other engineers can follow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong foundations in data structures and algorithms — designs systems that perform at scale, reasons about complexity tradeoffs under pressure, and makes the right architectural call for high-throughput, low-latency integration scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software design skills — architects integration and AI workflow systems that are modular, resilient, observable, and built to evolve; can articulate the design, defend the tradeoffs, and produce a diagram that makes it legible to others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Writes optimized code at speed — takes a customer problem from discovery to deployed solution faster than traditional development cycles; the ability to compress the build cycle without compromising quality is what enables customers to move faster\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovative problem solver — brings genuine creativity to hard integration and AI workflow challenges; finds approaches that are technically sound, elegant, and often non-obvious; complexity doesn\u0026#39;t slow you down, it sharpens your thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in enterprise integration patterns and how to apply them across complex, multi-system — knows when to apply which approach and can justify the tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing and deploying agentic AI workflows end-to-end using LangGraph or equivalent — not configuring templates, architecting systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uses Claude, OpenAI, or equivalent LLMs across the full workflow — requirements documentation, integration design, spec generation, code generation, testing and deployment; treats LLMs as a core engineering capability, not a productivity shortcut\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to run technical discovery sessions with enterprise customers independently and translate ambiguous business requirements into concrete technical specs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable deploying agentic workflows live in a customer call — handles configuration, troubleshooting, and edge cases in the moment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL proficiency — writes queries to investigate customer data issues and validate integration output\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in supply chain, logistics, transportation, or B2B SaaS platforms is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with enterprise integration patterns and a track record of applying them to complex, multi-system enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with EDI standards, carrier integrations, TMS/WMS systems, and supply chain data flows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with low-code/no-code workflow automation platforms such as Pipedream, n8n, Temporal, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snowflake experience and familiarity with large-scale data investigation across multi-tenant environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with Lucidchart, Miro, draw.io, or similar tools to document and communicate integration architectures and agentic workflow designs visually — customers and internal stakeholders should be able to read your design without needing to ask what it means\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Background working in a Forward Deployment, Field Engineering, or similar customer-embedded technical role with Supply chain /Logistics industry exposure is a mandate.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Who we are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical\u0026amp;nbsp; benefits start on first day of employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home Office set ups and Technology reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifestyle \u0026amp;amp; Family benefits\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mental Wellness support and guidance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing learning \u0026amp;amp; development opportunities ( Professional development program, Toast Master club etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":25238,"name":"Operations, India","child_ids":[],"parent_id":null}],"offices":[{"id":17427,"name":"Chennai","location":"Chennai, Tamil Nadu, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8146530","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3525372,"location":{"name":"Chennai or Remote, India "},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8146530,"updated_at":"2026-08-25T01:04:51-04:00","requisition_id":"1389","title":"Senior Data Scientist","company_name":"FourKites","first_published":"2026-08-25T01:04:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it\u0026#39;s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Data Scientist, you will build and own machine learning models that power core prediction problems across the FourKites platform — including ETA/ATA forecasting and message-based status extraction. You will work end-to-end, from data pipeline to production deployment and monitoring, turning noisy real-world logistics data into models that run at scale and directly move the needle on customer outcomes. You will work closely with product, engineering, and operations teams, hands-on building and shipping models yourself while also guiding the technical direction of other data scientists on the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and productionize ML models for problems like ETA/ATA prediction, using regression, classification, and time-series forecasting techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop NLP/LLM-based extraction pipelines for message-based ETA and status updates (text extraction, entity recognition)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own models end-to-end: data pipeline → training → deployment → monitoring → retraining\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with noisy, real-world logistics and supply chain data (GPS pings, check calls, carrier data) rather than clean, pre-processed datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose gaps between offline evaluation performance and live production accuracy, and drive fixes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain automated training/retraining pipelines using orchestration tools such as Airflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set up and maintain model monitoring and observability (e.g., Grafana) to catch drift and degradation proactively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Replace manual or rule-based processes with ML-driven automation (e.g., automating manual check calls)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate model performance improvements into business impact — operational savings, efficiency gains, and deal-relevant outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide other data scientists/engineers on technical approach and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make build-vs-buy and architecture tradeoff decisions independently\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our product and engineering teams are dedicated to providing the industry\u0026#39;s best-in-class end-to-end supply chain visibility platform. We are committed to building a high-performing, ML-driven team that turns supply chain data into automated, proactive action — and we want you to help lead that effort.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong ML fundamentals across regression, classification, and time-series forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NLP experience — text extraction, entity recognition, or LLM-based extraction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production ML experience — you\u0026#39;ve shipped models serving real traffic, not just built POCs or notebooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Python and SQL skills — pandas, scikit-learn, and comfort querying large datasets (Redshift/Snowflake a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud and data infrastructure — AWS (S3, EC2), and orchestration tools like Airflow for training/retraining pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting up or working with model monitoring and observability tooling (Grafana or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with noisy, real-world data rather than clean, curated datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience diagnosing and closing the gap between offline evaluation results and live production performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of replacing manual/rule-based processes with ML solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate model output into business value and communicate that impact to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating cross-functionally with product, engineering, and operations teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring or guiding other data scientists or engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make build-vs-buy and architecture tradeoffs independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of reducing manual intervention or turnaround time through automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in logistics, supply chain, or transportation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with real-time/streaming data (Kafka)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to LLM/GenAI applications in production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who we are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.fourkites.com\u0026quot;\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;www.fourkites.com\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical benefits start on first day of employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;36 PTO days (Sick, Casual and Earned), 5 recharge days, 2 volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home Office set ups and Technology reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifestyle \u0026amp;amp; Family benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mental Wellness support and guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing learning \u0026amp;amp; development opportunities (Professional development program, Toast Master club, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":25243,"name":"Engineering, India","child_ids":[],"parent_id":null}],"offices":[{"id":17427,"name":"Chennai","location":"Chennai, Tamil Nadu, India","child_ids":[],"parent_id":null},{"id":90330,"name":"Remote, India","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8202204","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3549885,"location":{"name":"Chicago, IL or Remote, USA"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"New Headcount","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8202204,"updated_at":"2026-09-17T10:07:01-04:00","requisition_id":"1394","title":"Services Consulting Specialist","company_name":"FourKites","first_published":"2026-09-17T10:07:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Services Consulting Specialist (SCS), you will serve as the strategic bridge between our Sales and Professional Services teams — supporting prospects through scoping, risk assessment, and requirements gathering while ensuring a smooth, seamless handoff from Sales into Implementation. This is a full-cycle role spanning both net new business development and expansion within our existing customer base. You’ll partner closely with Sales and Customer Success to position high-value services that accelerate time-to-value and drive meaningful business outcomes for customers across the supply chain ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pre-Sales \u0026amp;amp; Prospect Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and Customer Success to evaluate prospect feasibility and ensure customers can be successfully implemented within FourKites’ delivery model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead prospect and customer design sessions to map current-state operations and define a clear solution path with FourKites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with high-value, complex prospects to facilitate workshops that identify solution gaps, operational complexities, and a viable path forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Sales on RFP responses related to implementation and operations activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic guidance on pilot programs during the pre-sales cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and enforce BRD completeness standards before SCS engagement begins; define and publish minimum intake requirements to Sales and Pre-Sales (Solution Advisors.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scoping \u0026amp;amp; Commercial Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review and approve Rough Order of Magnitude (ROM) outputs for highly complex delivery models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the review and finalization of the Solution Scoping Document (SSD), which drives prospect and customer conversations to confirm final project scope\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and facilitate cross-modal business process design sessions; build methodology that progressively transfers facilitation capability from SCS to Implementation Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain standard scoping questionnaires, and create RACI matrices covering roles and responsibilities from qualification through contract.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Sales, Customer Success, and Implementation teams with Fixed Fee service offerings — including estimated timelines, sample project plans, and hours estimates scoped to each prospect’s requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide the legal team with all scope inputs required for Statement of Work (SOW) creation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own all redline reviews and responses specific to the SOW\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk \u0026amp;amp; Opportunity Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and flag implementation risk with pipeline opportunities - including ARR-to-complexity mismatches and unrealistic timeline commitments - and escalate appropriately via Deal Desk Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and Product on new service offerings and strategic partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the implementation team\u0026#39;s authority on PS fee requirements and scope commitments; maintain appropriate commercial terms under Sales pressure for concessions, with a defined escalation path to PS leadership when alignment cannot be reached\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Best Practices\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead ongoing training sessions with the Sales organization to elevate Professional Services as a value-add and competitive differentiator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Solution Advisor (SA) team to deliver best practice training on implementation methodology and prospect scoping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define, communicate, and enforce the SCS engagement model - including minimum thresholds for assignment, scope boundaries between SCS, SA, and AE, and the process for managing out-of-scope requests routed incorrectly to the SCS team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Documentation \u0026amp;amp; Reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the creation, maintenance, and ongoing updates of all internal and external SCS collateral\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the creation, maintenance, and ongoing updates of all internal SCS reporting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in an Implementation or Services Sales support role preferably within a SaaS software organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of customer-facing experience, including a portion with enterprise-level clients, in the supply chain space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience assessing data readiness across multi-modal supply chain environments and diagnosing integration gaps prior to implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate with agility in a fast-paced environment, managing and prioritizing multiple tasks simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to identify root causes and develop effective solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build and foster cross-functional relationships that drive consistent messaging throughout the sales cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of the FourKites Implementation Methodology and the full FourKites product suite\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s degree in Business, Computer Science, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills, with the ability to engage both business and technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of the FourKites Implementation Methodology and the full FourKites product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superior presentation skills, including experience presenting to C-level executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of driving successful implementations with enterprise clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking skills with the ability to thrive in a fast-paced, agile environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel up to 40% as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The expected annual base salary range for this role is $120,000 – $140,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites\u0026#39; employee stock option program.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, Dental \u0026amp;amp; Vision benefits starting on first day of employment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Retirement savings with employer match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus and incentive compensation as well as employee stock option program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid life insurance and short term disability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous PTO, global recharge days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid parental leave for all parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family planning and inclusive wellbeing resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technology reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits for in-office employees (Chicago)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Wellness Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ongoing learning \u0026amp;amp; development opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Fourkites\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a California resident, here is our \u0026lt;a href=\u0026quot;https://www.fourkites.com/california-applicant-privacy-notice/\u0026quot;\u0026gt;California Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":76283,"name":"Operations, North America","child_ids":[],"parent_id":null}],"offices":[{"id":17393,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null},{"id":74916,"name":"Remote, US","location":"United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/fourkites/jobs/8195968","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3547038,"location":{"name":"Chicago, IL"},"metadata":[{"id":2208319,"name":"Requirement Type","value":"Backfill","value_type":"single_select"},{"id":25289093,"name":"FADV_Account","value":null,"value_type":"single_select"},{"id":25289094,"name":"FADV_Package","value":null,"value_type":"single_select"}],"id":8195968,"updated_at":"2026-09-15T15:09:38-04:00","requisition_id":"1393","title":"Sr. Growth Marketing Manager","company_name":"FourKites","first_published":"2026-09-15T15:09:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Role\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Sr. Growth Marketing Manager to own and scale the programs that turn target accounts into qualified pipeline. This role owns demand generation end-to-end — paid media (Google Ads, LinkedIn Ads), nurture campaigns, and content syndication — and shares ownership of our webinar program while working closely on overall messaging strategy and brand direction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-ownership, execution-focused role for someone equally comfortable optimizing a paid search account and building a nurture sequence. You\u0026#39;ll set demand gen campaign strategy and drive it forward independently, while collaborating with the Director on how that strategy ladders up to FourKites\u0026#39; broader narrative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You\u0026#39;ll Do\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demand Generation Strategy \u0026amp;amp; Campaigns\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and execute the integrated marketing plan spanning paid, content, and lifecycle programs, with a roadmap and budget to hit awareness, conversion, and pipeline targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own strategy and execution for all demand generation campaigns that nurture and convert leads into opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage always-on and campaign-specific nurture programs, including email sends, in coordination with sales development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end execution for roughly half of our webinar program (platform administration, promotion, registration, and follow-up), with the Director owning the other half.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft first-pass content supporting demand gen campaigns — landing pages, campaign emails, ad copy, and gated assets — for review and refinement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools to accelerate campaign work — drafting and iterating on copy, summarizing performance data, and speeding up day-to-day execution across programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Paid Media \u0026amp;amp; Search\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own strategy, execution, and ongoing optimization of Google Ads and LinkedIn Ads, including keyword strategy, bid management, audience targeting, and budget allocation across funnel stages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own quarterly keyword planning — competitive gap analysis, tiered keyword strategy, and forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and refresh our ICP and target persona/title lists each half or after major launches.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Programs \u0026amp;amp; Partnerships\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own content syndication programs end-to-end — vendor selection and contracting, asset delivery, and lead handoff with marketing ops and SDRs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own third-party promotions and paid placements, from vendor outreach through performance tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain campaign planning templates and calendars that keep stakeholders aligned on timing, assets, and channels.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Collaboration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with our agency contractors to manage social media, drafting roughly two posts per week and connecting stakeholders from other departments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Director, Corporate Marketing on nurture and webinar strategy — you own execution, and align with her on direction and messaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with marketing operations on reporting infrastructure — pipeline sourced/influenced, cost per opportunity, channel-level ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously test, measure, and iterate on targeting, messaging, and spend allocation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of B2B demand generation or growth marketing experience, ideally in enterprise SaaS. Supply chain, logistics, or transportation technology and AI agents experience is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct, hands-on experience managing Google Ads and LinkedIn Ads campaigns, from strategy through execution and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management instincts — comfortable building the templates, processes, and calendars that keep a marketing team organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative style; you\u0026#39;ll work closely with the Director, sales, content, and marketing operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with data and marketing ops to track performance — fluent enough in the numbers to know what to test next.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong writing skills — clear, human copy for campaigns, even if long-form content isn\u0026#39;t your primary focus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In your first 90 days: you\u0026#39;ll have taken ownership of paid media and webinar programs, be fluent in current campaign performance and ICP targeting, and have a working rhythm with the Director on nurture and webinar strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;By month six: you\u0026#39;ll be running demand gen campaigns independently end-to-end, have a content syndication program live and generating qualified leads, have improved reporting visibility into pipeline sourced by channel, and have tightened campaign planning processes for the broader marketing team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Compensation\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The expected annual base salary range for this role is $90,000 - $120,000. Actual compensation will be determined based on several factors, including but not limited to experience, qualifications, skills, and business needs. In addition to base salary, this position is eligible for bonus and incentive compensation as well as participation in FourKites\u0026#39; employee stock option program.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We\u0026#39;re always listening for new ways to support everyone in and out of the office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Benefits include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Medical, Dental \u0026amp;amp; Vision benefits starting on first day of employment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;401k Retirement savings with employer match\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Bonus and incentive compensation as well as employee stock option program\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Employer paid life insurance and short term disability insurance\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Generous PTO, global recharge days, and volunteer days\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Paid parental leave for all parents\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Family planning and inclusive wellbeing resources\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Technology reimbursement\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Commuter benefits for in-office employees (Chicago)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Annual Wellness Stipend\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ongoing learning \u0026amp;amp; development opportunities\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;About FourKites\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit\u0026lt;a href=\u0026quot;http://www.fourkites.com/\u0026quot;\u0026gt;\u0026amp;nbsp;www.fourkites.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a California resident, here is our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/california-applicant-privacy-notice/\u0026quot;\u0026gt;California Applicant Privacy Notice\u0026lt;/a\u0026gt;. If you are a European Union resident, here is our\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.fourkites.com/legal/eu-applicant-privacy-notice/\u0026quot;\u0026gt;EU Applicant Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you\u0026#39;re excited about this role but don\u0026#39;t meet every requirement, we encourage you to apply.\u0026lt;/p\u0026gt;","departments":[{"id":25240,"name":"Marketing, North America","child_ids":[],"parent_id":null}],"offices":[{"id":17393,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":13}}