{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/fo/jobs/5126051007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4626786007,"location":{"name":"San Francisco Bay Area"},"metadata":[{"id":4293369007,"name":"Employment Type","value":"Full-time","value_type":"single_select"},{"id":4557137007,"name":"Compensation Range","value":{"unit":"USD","max_value":"350000.0","min_value":"300000.0"},"value_type":"currency_range"}],"id":5126051007,"updated_at":"2026-05-04T16:51:11-04:00","requisition_id":"297","title":"Director, Design \u0026 Construction","company_name":"Family Office","first_published":"2026-05-04T16:51:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are\u0026amp;nbsp;looking for talented professionals to be a part of a dynamic team. We place a focus on\u0026amp;nbsp;professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Director, Design, Construction \u0026amp;amp; Facilities is responsible for the end-to-end leadership of the built environment across the family’s portfolio, overseeing design vision, project delivery, and ongoing property performance.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role operates at the intersection of aesthetic excellence, operational functionality, and long-term asset stewardship. The Senior Director is accountable not only for delivering exceptional spaces, but for building the systems, teams and partnerships that ensure consistency, quality, and scalability across all properties.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high trust, high impact leadership role requiring strong judgement, discretion, and the ability to operate seamlessly between principals, internal teams, and work class external partners. The ideal candidate is both strategic and execution orientated. Capable of setting vision while ensuring flawless delivery.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Design Leadership \u0026amp;amp; Project Vision\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with family members and senior leadership to translate vision into thoughtful, functional, and aesthetically exceptional environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and uphold portfolio-wide design standards, ensuring consistency, quality, and alignment with the family’s preferences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead selection and direction of architects, interior designers, landscape architects, and specialty consultants\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide design development from concept through construction documents with close attention to materials, finishes, and furnishings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Construction \u0026amp;amp; Project Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide oversight of all construction projects, including planning, budgeting, procurement, and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage general contractors, project managers and vendors to ensure projects are delivered on time, on budget, and to the highest standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular site visits and maintain hands-on involvement throughout project lifecycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement rigorous project controls, reporting, and risk management practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead value engineering efforts while preserving design intent and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Portfolio \u0026amp;amp; Capital Planning\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage annual operating budgets and multi-year capital plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize and sequence projects across the portfolio based on family needs and strategic objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular updates and reporting on project status, budgets, and risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to enhance asset value, operational efficiency, and long-term sustainability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and scale the design and construction organization to support a growing multi-property, multi-geography portfolio, including PM bench strength, regional leads where appropriate, and specialty functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach, develop and mentor an internal team elevating capability across the organization\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of excellence, accountability, safety, and service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead through influence across distributed teams and geographies, ensuring consistency in standards and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop training programs and succession plans to ensure operational continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish performance metrics and evaluate team effectiveness\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other family office functions, including finance, legal, and most importantly property operations which consists of; house manager, housekeeping, culinary, schools and childcare\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to the family on all matters related to the built environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Vendor \u0026amp;amp; Relationship Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain a trusted network of best-in-class architects, builders, artisans, and service providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate contracts and oversee procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accountability, performance, and alignment with expectations across all external partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Construction Management, Engineering, or related field\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of experience in high-end residential and commercial projects including leading multi-property portfolios with concurrent capital deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record managing complex, design-forward construction projects from concept through completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of building systems, construction methods, and materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience overseeing multi-property portfolios across multiple geographies required. Experience delivering projects in international jurisdictions and direct experience supporting UHNW principals or family office environments strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional financial acumen, including budgeting and capital planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of discretion, professionalism, and emotional intelligence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Competencies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Accountability - Take full ownership of outcomes, sets a high bar, and holds team to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Alignment - Breaks down silos and drives collaboration across functions and geographies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Authenticity - Communicates with clarity, discretion, and trust-building transparency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achievement - Invests in developing people and building long-term organizational capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability - Navigates ambiguity, evolving priorities, and complex environments with agility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Judgement \u0026amp;amp; Discretion - Exercises exceptional decision-making in a high-confidentiality environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Service Leadership - Models a silent service mindset anticipating needs without being intrusive\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Work Environment \u0026amp;amp; Expectations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Frequent domestic and international travel between properties and project sites, with availability to support principal presence and active construction milestones across time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Availability to support time-sensitive projects and family needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Combination of office-based, field-based, and on-site residential engagement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is instrumental in shaping and maintaining the family’s physical environments, ensuring each property is thoughtfully designed, expertly built, and impeccably maintained. The Senior Director serves as a steward of the family’s assets, delivering enduring quality, comfort, and value across generations.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$330,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$390,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.\u0026amp;nbsp; We encourage applicants from all ages and backgrounds.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011111007,"name":"Real Estate, Design \u0026 Construction","child_ids":[],"parent_id":null}],"offices":[{"id":4010038007,"name":"HQ","location":"Redwood City, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/fo/jobs/5126047007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4626785007,"location":{"name":"San Francisco Bay Area"},"metadata":[{"id":4293369007,"name":"Employment Type","value":"Full-time","value_type":"single_select"},{"id":4557137007,"name":"Compensation Range","value":{"unit":"USD","max_value":"350000.0","min_value":"300000.0"},"value_type":"currency_range"}],"id":5126047007,"updated_at":"2026-05-04T16:51:38-04:00","requisition_id":"296","title":"Director, Facilities Engineering","company_name":"Family Office","first_published":"2026-05-04T16:51:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are\u0026amp;nbsp;looking for talented professionals to be a part of a dynamic team. We place a focus on\u0026amp;nbsp;professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Director of Engineering is responsible for leadership, strategy and performance of all engineering systems across a diverse portfolio of residential, commercial and specialty assets. You will ensure optimal performance, safety, sustainability, and efficiency of complex mechanical, electrical, plumbing (MEP), and smart home systems at all times.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a leadership position accountable for building high performing engineering organizations, establishing operational excellence, and ensuring long-term asset stewardship. The Senior Director will set standards, develop leaders and drive alignment across engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is a seasoned engineering executive with a deep expertise in complex environments, exceptional leadership capability, and a strong service orientation. This individual will operate with a high degree of judgement and discretion while delivering reliable, efficient, and forward thinking engineering solutions that support the family’s lifestyle and long term vision.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strategic Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and execute a portfolio wide engineering strategy aligned to long term asset preservation and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to senior leadership, influencing infrastructure, risk and capital planning decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and enforce engineering standards, operating procedures, and preventive maintenance programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary advisor on engineering infrastructure, risk mitigation, and capital planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous improvement, innovation, and operational excellence across the portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Design and Construction on all new build projects and infrastructure upgrades\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Engineering Operations \u0026amp;amp; Maintenance\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the performance, reliability, and maintenance of all building systems, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;HVAC, electrical, plumbing, and life safety systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Power generation, backup power, and energy storage solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Water treatment, irrigation, and environmental systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevators, pools, waste water treatment plants and specialty estate features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Smart home and building automation technologies (BMS)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and enforce forward thinking operation standards and preventive maintenance programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and oversee a 24/7 operational coverage model, including on-call rotation, escalation protocols, and principal-presence readiness across all properties.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure consistent execution across properties, balancing standardization with property specific needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and manage computerized maintenance management systems (CMMS) and asset lifecycle programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Capital Projects \u0026amp;amp; Development\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with real estate, design, and construction teams on new builds, renovations, and infrastructure upgrades\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide engineering oversight from concept through commissioning and turnover\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical due diligence, feasibility studies, and value engineering initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee commissioning, quality assurance, and system performance validation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Talent Development\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a high-performing, multi-layered organization, including hiring, structuring, and scaling teams as the portfolio continues to grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach, develop and mentor an internal engineering team (including engineering managers, chief engineers, and facility maintenance) across the organization\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of excellence, accountability, safety, and service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead through influence across distributed teams and geographies, ensuring consistency in standards and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop training programs and succession plans to ensure operational continuity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish role expectations, performance standards and evaluate team effectiveness\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other family office functions, including finance, legal, and most importantly property operations which consists of; house manager, housekeeping, culinary, schools and childcare\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Vendor \u0026amp;amp; Stakeholder Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with contractors, consultants, manufacturers, and service providers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate service agreements including setting clear expectations and accountability for vendor performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with estate managers, security teams, design and construction and household staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with external engineers, architects, and regulatory agencies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Financial Oversight \u0026amp;amp; Budget Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage operating and capital budgets across the portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee procurement, contract negotiations, and cost controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecast long-term capital expenditures and lifecycle replacement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for cost savings and operational efficiencies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Risk Management \u0026amp;amp; Compliance\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with all applicable codes, regulations, and safety standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee emergency preparedness and disaster recovery planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and monitor safety protocols and risk mitigation strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain proper documentation, certifications, and inspection records\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Education\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Mechanical, Electrical, or Civil Engineering, or equivalent experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of progressive engineering leadership experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex, high-value residential homes and class A office buildings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success overseeing multi-property portfolios and large-scale capital projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in smart home technologies and BMS systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Competencies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Accountability - Take full ownership of outcomes, sets a high bar, and holds team to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Alignment - Breaks down silos and drives collaboration across functions and geographies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Authenticity - Communicates with clarity, discretion, and trust-building transparency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achievement - Invests in developing people and building long-term organizational capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability - Navigates ambiguity, evolving priorities, and complex environments with agility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Judgement \u0026amp;amp; Discretion - Exercises exceptional decision-making in a high-confidentiality environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Service Leadership - Models a silent service mindset anticipating needs without being intrusive\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Work Environment \u0026amp;amp; Expectations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Frequent domestic and international travel between properties and project sites, with availability to support principal presence and active technical milestones across time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Availability to support time-sensitive projects and family needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Combination of office-based, field-based, and on-site engagement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Impact\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is instrumental in maintaining the family’s environments, ensuring each property is thoughtfully and impeccably maintained. The Senior Director serves as a steward of the family’s assets, delivering enduring quality, comfort, and value across generations.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$330,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$390,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.\u0026amp;nbsp; We encourage applicants from all ages and backgrounds.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4017963007,"name":"Facilities - CA","child_ids":[],"parent_id":null}],"offices":[{"id":4010038007,"name":"HQ","location":"Redwood City, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/fo/jobs/5147271007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4637045007,"location":{"name":"Kauai, Hawaii"},"metadata":[{"id":4293369007,"name":"Employment Type","value":"Full-time","value_type":"single_select"},{"id":4557137007,"name":"Compensation Range","value":{"unit":"USD","max_value":"268000.0","min_value":"191000.0"},"value_type":"currency_range"}],"id":5147271007,"updated_at":"2026-05-26T21:30:38-04:00","requisition_id":"305","title":"Director, Residential House Management","company_name":"Family Office","first_published":"2026-05-26T21:30:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are\u0026amp;nbsp;looking for talented professionals to be a part of a dynamic team. We place a focus on\u0026amp;nbsp;professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;Job Summary\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Director, Residential House Management is responsible for leading and integrating all residential service functions across the UHNW property. This position oversees a team of 20+ staff across Housekeeping, Events, Fleet Operations, and Procurement while maintaining a dotted-line relationship with Guest Experience and Culinary, ensuring seamless coordination across all service touchpoints for both staff and guests.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This individual operates as a senior leader, setting standards, building systems, and developing teams that deliver a consistently exceptional experience. The Director brings strategic vision and hands-on execution capability, combining luxury hospitality expertise with sound operational discipline.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Residential Operational Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee all daily residential operations across the property, ensuring functional excellence, aesthetic consistency, and operational precision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of contact across Housekeeping, Events, Fleet, Procurement, and Guest Experience and Culinary (dotted line), ensuring integrated and seamless service delivery in close collaboration and alignment with mainland operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish, implement, and continuously refine SOPs and service standards across all functional areas, with a commitment to luxury hospitality benchmarks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify operational gaps and implement scalable systems to improve efficiency, consistency, and anticipatory service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure property readiness at all times, coordinating fit-ups for arrivals, event setups, and seasonal or on-demand changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Culinary, Facilities, Security, Personal Services, and other teams to ensure cohesive day-to-day operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Housekeeping Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage the Housekeeping team, setting daily priorities, coverage schedules, and performance expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the highest standards of cleanliness, organization, and presentation throughout all residential areas and guest-facing spaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee inventory management for household and housekeeping supplies, linens, and guest amenities; manage procurement in alignment with quality standards and budget parameters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure proper care and maintenance protocols for luxury furnishings, finishes, and specialty surfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular quality inspections and provide coaching and feedback to team members.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Events Coordination \u0026amp;amp; Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee planning, logistics, setup, and execution of on-property events and gatherings (and off property as applicable), from intimate family occasions to larger hosted functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships for event-related services, ensuring quality execution and discretion throughout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Culinary and Guest Experience teams to deliver a cohesive, seamless event experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain event playbooks and documentation to support consistent, repeatable execution across occasions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support post-event wrap-up, breakdown, and debrief processes to continuously improve delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Fleet Operations Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Directly manage the Fleet team responsible for all property vehicles used by staff and guests, including ATVs, utility vehicles, and other on-property transport.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and enforce vehicle usage policies, scheduling protocols, and guest-facing fleet service standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all fleet vehicles are properly maintained, clean, inspected, and operationally ready at all times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee preventive maintenance schedules, coordinate with vendors for repairs, and maintain accurate fleet documentation and logs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train and manage Fleet staff on safety standards, guest interaction protocols, and operational procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Procurement Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee all property procurement activities, ensuring timely sourcing and delivery of supplies, equipment, and services that meet established quality and budgetary standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain vendor relationships and ensure procurement policies, approval workflows, and inventory par levels align with organizational financial controls and mainland operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with department leads to anticipate procurement needs, plan for seasonal demands, and support event and arrival fit-ups.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Guest Experience \u0026amp;amp; Culinary (Dotted Line)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain a dotted-line oversight relationship with the Guest Experience and Culinary functions, ensuring alignment with broader residential operations standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the Guest Experience team in delivering personalized, anticipatory service for principals and guests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide operational resources, cross-functional coordination, and escalation support as needed to resolve complex or time-sensitive hospitality matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Guest Experience leadership to align SOPs, staffing models, and service standards across the property.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and develop direct reports and department leads across Housekeeping, Events, Fleet and Procurement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a culture of accountability, collaboration, service excellence, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support hiring, onboarding, training, and performance management across all supervised functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model professionalism, discretion, and a high-touch service mindset at all times.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Administration \u0026amp;amp; Reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain operational documentation, service playbooks, and SOPs across all functional areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on key operational metrics, team performance, and service quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships, contracts, and procurement processes in alignment with organizational policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strict confidentiality in all matters relating to the property, principals, and guests.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive experience in luxury hospitality, private estate management, or resort operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years in a senior leadership or director-level role with direct team management responsibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience overseeing multiple operational functions simultaneously (e.g., housekeeping, events, logistics, fleet, procurement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing procurement processes, vendor relationships, and inventory systems in a luxury hospitality or private estate environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of UHNW or luxury residential/hospitality service standards, protocols, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent leadership, communication, and interpersonal skills with the ability to motivate and develop teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, detail-oriented, and capable of managing competing priorities in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sound judgment, discretion, and unwavering commitment to confidentiality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Microsoft Office or Google Suite; comfort with operational systems and scheduling tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver\u0026#39;s license with a clean driving record.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Communication:\u0026lt;/em\u0026gt;\u0026amp;nbsp; Communicates clearly and concisely, both verbally and in writing.\u0026amp;nbsp; Shares important information with teammates, supervisors, and managers in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Trustworthiness and integrity\u0026lt;/em\u0026gt;: Acts with honesty and professionalism, always working in the best interest of the organization and guests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Critical Thinking:\u0026lt;/em\u0026gt;\u0026amp;nbsp; Asks the right questions to properly assess situations.\u0026amp;nbsp; Anticipates and responds to problems quickly and manages time effectively to keep operations running smoothly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Attention to detail:\u0026lt;/em\u0026gt;\u0026amp;nbsp; Consistently produces high-quality work; listens carefully and follows instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Dependability: \u0026lt;/em\u0026gt;Consistently reliable, follows through on commitments, and maintains a strong work ethic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Initiative \u0026amp;amp; Proactivity: \u0026lt;/em\u0026gt;Goes above and beyond standard expectations.\u0026amp;nbsp; Addresses unexpected challenges or opportunities independently and without prompting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Teamwork:\u0026lt;/em\u0026gt; Builds positive relationships with coworkers, leaders, and external partners.\u0026amp;nbsp; Considers the impact of actions on others and contributes to a cooperative, supportive team environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Work Environment \u0026amp;amp; Expectations\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;On-site\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule: \u0026lt;/strong\u0026gt;Full-time; flexibility required to accommodate operational demands, events, and guest schedules.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel: \u0026lt;/strong\u0026gt;Occasional travel to support other properties or off-site events as directed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements: \u0026lt;/strong\u0026gt;Ability to stand, walk, bend, and lift up to 50 lbs. Work occurs both indoors and outdoors in varying weather conditions. Must be able to drive company and utility vehicles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$268,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.\u0026amp;nbsp; We encourage applicants from all ages and backgrounds.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4066799007,"name":"Residential Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4010037007,"name":"Hawaii","location":"Hawaii, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/fo/jobs/5135022007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4631076007,"location":{"name":"Kauai, Hawaii"},"metadata":[{"id":4293369007,"name":"Employment Type","value":"Seasonal On-Call","value_type":"single_select"},{"id":4557137007,"name":"Compensation Range","value":{"unit":"USD","max_value":"35.0","min_value":"30.0"},"value_type":"currency_range"}],"id":5135022007,"updated_at":"2026-05-11T22:13:57-04:00","requisition_id":"298","title":"Guest Experience Assistant I, Seasonal On-Call","company_name":"Family Office","first_published":"2026-05-11T22:13:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are\u0026amp;nbsp;looking for talented professionals to be a part of a dynamic team. We place a focus on\u0026amp;nbsp;professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Guest Experience Assistant I supports the delivery of a welcoming, high-quality experience for all guests. This entry-level role focuses on executing service standards, assisting with daily operations and events, and collaborating with Culinary, Hospitality, and Guest Experience teams to create positive, memorable moments for every guest.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Essential Duties \u0026amp;amp; Responsibilities\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set up and break down tables, chairs, and food stations for events and daily service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain cleanliness and proper presentation of china, glassware, silverware, and service items\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stock and set up supplies including linens, china, silverware, glassware, and beverages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver food and beverage items to guests in a timely and professional manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate and maintain all Guest Experience equipment required for various service types\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop knowledge of menu items, including ingredients and preparation methods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with receiving and organizing deliveries for events and residences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain cleanliness, organization, and inventory in storage and staging areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor guest needs and communicate requests or concerns to leadership as appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guests with an enjoyable, expertly served dining and beverage experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow all health, safety, and sanitation guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior food and beverage or hospitality experience preferred, but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with casual and formal table service standards a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong willingness to learn and follow direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic communication and customer service skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work both independently and as part of a team in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Certifications \u0026amp;amp; Licensing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TB Clearance Card required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Demands \u0026amp;amp; Working Conditions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Regular handling of food, service items, and equipment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift, carry, push, and pull objects up to 50 lbs (with assistance as needed)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to stand and walk for extended periods during shifts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible availability including AM/PM shifts, weekends, and holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work both indoors and outdoors in varying weather conditions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate utility and company vehicles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Communication:\u0026lt;/em\u0026gt;\u0026amp;nbsp; Communicates clearly and concisely, both verbally and in writing.\u0026amp;nbsp; Shares important information with teammates, supervisors, and managers in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Trustworthiness and integrity\u0026lt;/em\u0026gt;: Acts with honesty and professionalism, always working in the best interest of the organization and guests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Critical Thinking:\u0026lt;/em\u0026gt;\u0026amp;nbsp; Asks the right questions to properly assess situations.\u0026amp;nbsp; Anticipates and responds to problems quickly and manages time effectively to keep operations running smoothly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Attention to detail:\u0026lt;/em\u0026gt;\u0026amp;nbsp; Carefully listens to and processes information to ensure accuracy and quality in all tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Dependability: Consistently reliable, follows through on commitments, and maintains a strong work ethic.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Initiative \u0026amp;amp; Proactivity: Goes above and beyond standard expectations.\u0026amp;nbsp; Addresses unexpected challenges or opportunities independently and without prompting.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Teamwork:\u0026lt;/em\u0026gt; Builds positive relationships with coworkers, leaders, and external partners.\u0026amp;nbsp; Considers the impact of actions on others and contributes to a cooperative, supportive team environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$30\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$35 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.\u0026amp;nbsp; We encourage applicants from all ages and backgrounds.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034083007,"name":"Culinary | F\u0026B","child_ids":[],"parent_id":null}],"offices":[{"id":4010037007,"name":"Hawaii","location":"Hawaii, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/fo/jobs/5150773007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4638783007,"location":{"name":"Kauai, Hawaii"},"metadata":[{"id":4293369007,"name":"Employment Type","value":"Seasonal Full-Time","value_type":"single_select"},{"id":4557137007,"name":"Compensation Range","value":{"unit":"USD","max_value":"35.0","min_value":"30.0"},"value_type":"currency_range"}],"id":5150773007,"updated_at":"2026-05-29T18:22:50-04:00","requisition_id":"306","title":"Ranch Hand I, Seasonal Full-Time","company_name":"Family Office","first_published":"2026-05-29T18:22:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are\u0026amp;nbsp;looking for talented professionals to be a part of a dynamic team. We place a focus on\u0026amp;nbsp;professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Ranch Hand I is a ranch labor position responsible for assisting with daily livestock care and ranch maintenance.\u0026amp;nbsp; This position provides support for feeding, watering, facility upkeep, and basic ranch tasks while developing foundational skills in livestock handling, equipment use, and safe work practices.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Essential Duties \u0026amp;amp; Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist with feeding and watering livestock according to schedules\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help move, sort, and handle cattle and other livestock under supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clean corrals, barns, pens, and livestock areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe livestock and report signs of illness or injury\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with fence repair and general ranch upkeep\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Load and unload feed, hay, and supplies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain water troughs and other bask ranch facilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep work areas clean and organized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate ranch vehicles (UTVS, trucks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with equipment setup, cleanup, and basic maintenance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow supervisor instructions and safety protocols\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in training and skill development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform related duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior ranch experience preferred but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in agriculture preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow direction and learn quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work outdoors in all weather conditions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Demands \u0026amp;amp; Work Conditions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bending, stooping, reaching, kneeling, squatting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pushing, pulling, lifting up to 50 pounds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working outdoors with or without wet, dusty or windy weather conditions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong physical stamina and the ability to perform strenuous tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Trustworthiness and Integrity: \u0026lt;/em\u0026gt;Always acting in the best interest of the owner\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Communication: \u0026lt;/em\u0026gt;Ability to communicate clearly and concisely, both written and verbal, to relate insights and understanding of issues or problems in a skillful way to supervisors, colleagues, external parties and owners; understanding of the necessity and protocol to pass on important information\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Team Player: \u0026lt;/em\u0026gt;Connects with coworkers, leaders, and external vendors in an effective manner; considers how his/her actions affect other groups or team members; models a spirit of cooperation with other members of the work group; works effectively and cooperatively across groups; understands the need for and requirements of the chain of command\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Flexibility: \u0026lt;/em\u0026gt;Ability to work both independently and in a team setting; willingness to work in a wide range of roles, as needed; willingness to assist other departments, as needed\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Critical Thinking: \u0026lt;/em\u0026gt;Asks the right questions to obtain the information needed to assess situations properly; anticipates and responds quickly to problems; finds ways to get projects accomplished efficiently; positively impacts the team by managing time effectively\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Attention to Detail\u0026lt;/em\u0026gt;: Ability to listen and understand information and ideas presented; ability to execute projects and tasks with excellence\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Proactive: \u0026lt;/em\u0026gt;Goes above and beyond what needs to be done; has the confidence to initiate action independently and address unexpected problems or opportunities without prompting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Discretion: \u0026lt;/em\u0026gt;Understanding of the nature of private family service and the need for absolute privacy and confidentiality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$30\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$35 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate.\u0026amp;nbsp; We encourage applicants from all ages and backgrounds.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059700007,"name":"Land Operations (KR)","child_ids":[],"parent_id":null}],"offices":[{"id":4010037007,"name":"Hawaii","location":"Hawaii, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":5}}