{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4456301009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4253936009,"location":{"name":"FL - Tampa North (HUB)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4456301009,"updated_at":"2026-10-16T15:59:17-04:00","requisition_id":"R0000002407","title":"Account Executive - Cloud \u0026 Infrastructure","company_name":"Flexential Corp.","first_published":"2026-10-16T15:59:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Account Executive is responsible for achieving revenue targets within an assigned sales territory by acquiring new customers and strategic business prospects. This role focuses on generating new opportunities, managing the full sales cycle, and selling our full line of data center services, including colocation, cloud, and managed services, to organizations not yet engaged with our solutions. The successful candidate will possess a strong track record of new business sales success and must demonstrate exceptional critical thinking, negotiation, organizational, and time‑management skills. This role is ideal for someone experienced in technology sales who consistently succeeds using a consultative sales process such as Solution Selling.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Capitalize on one of technology\u0026#39;s biggest growth markets. Join Flexential and help organizations navigate the future of hybrid cloud, AI-ready infrastructure, and digital transformation. This is a rare opportunity to build a territory in a high-demand market where complex business challenges translate into strategic, high-value sales opportunities.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Meet and/or exceed all quota requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute sales territory plans.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sell into an assigned set of prospects that currently do not do business with Flexential\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine and set the appropriate sales strategy to position and close complex sales opportunities in a competitive colocation, cloud and managed services market.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and build relationships with prospective customer executives, technical staff and key strategic partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical responses and strategy for RFP’s as a member of the account team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple priorities and multi-task effectively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track prospect and sales activities in Salesforce.com.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as required and assigned.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A successful documented path of sales success selling to prospects\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid track record calling on business decision makers within the IT organization in a highly competitive market.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build relationships throughout the customer organization.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling managed services, IT Infrastructure, software-as-a-service or application hosting is ideal.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or any combination of education \u0026amp;amp; related experience that would demonstrate possession of the knowledge and abilities needed to achieve success in this position.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to assigned territories\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-energy individual with a positive attitude, good teamwork skills and exceptional customer presentation experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong questioning and listening skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to translate innate curiosity into account progress.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Presents a professional and credible face to the customer and prospect.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, self-motivated and results oriented – possesses the drive and determination to succeed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to work hard, knows how to work smart.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Persistent but pragmatic: willing to be flexible and adaptable to change.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Critical thinker – can address the challenges presented during sales conversation.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess the ability to continually self-educate to maintain a broad knowledge of complex products, services and selling skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications \u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp; \u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Moderate to advanced keyboard usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel 50% of the time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position has the following safety hazards:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Driving (must possess valid driver’s license and insurance)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range: \u0026lt;/strong\u0026gt;The annual salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$140,000 - $150,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay: \u0026lt;/strong\u0026gt;This role is eligible for commission. The expected annual commission target is \u0026lt;strong\u0026gt;$80,000 - $120,000\u0026lt;/strong\u0026gt; based on achievement of targets and other performance indicators.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039109009,"name":"Field Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4057402009,"name":"FL - Remote","location":"FL - Remote","child_ids":[],"parent_id":4035348009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4418863009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4242802009,"location":{"name":"Nashville, TN; OH - Cincinnati"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":["Nashville, TN"],"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4418863009,"updated_at":"2026-10-12T17:31:56-04:00","requisition_id":"R0000002399","title":"Account Executive - Cloud \u0026 Infrastructure","company_name":"Flexential Corp.","first_published":"2026-09-23T18:36:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;The Account Executive is responsible for achieving revenue targets within an assigned sales territory by acquiring new customers and strategic business prospects. This role focuses on generating new opportunities, managing the full sales cycle, and selling our full line of data center services, including colocation, cloud, and managed services, to organizations not yet engaged with our solutions. The successful candidate will possess a strong track record of new business sales success and must demonstrate exceptional critical thinking, negotiation, organizational, and time-management skills. This role is ideal for someone experienced in technology sales who consistently succeeds using a consultative sales process such as Solution Selling.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Capitalize on one of technology\u0026#39;s biggest growth markets. Join Flexential and help organizations navigate the future of hybrid cloud, AI-ready infrastructure, and digital transformation. This is a rare opportunity to build a territory in a high-demand market where complex business challenges translate into strategic, high-value sales opportunities.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Meet and/or exceed all quota requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute sales territory plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sell into an assigned set of prospects that currently do not do business with Flexential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine and set the appropriate sales strategy to position and close complex sales opportunities in a competitive colocation, cloud and managed services market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and build relationships with prospective customer executives, technical staff and key strategic partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop technical responses and strategy for RFP’s as a member of the account team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple priorities and multi-task effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track prospect and sales activities in Salesforce.com.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as required and assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A successful documented path of sales success selling to prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid track record calling on business decision makers within the IT organization in a highly competitive market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build relationships throughout the customer organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling managed services, IT Infrastructure, software-as-a-service or application hosting is ideal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or any combination of education \u0026amp;amp; related experience that would demonstrate possession of the knowledge and abilities needed to achieve success in this position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel to assigned territories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-energy individual with a positive attitude, good teamwork skills and exceptional customer presentation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong questioning and listening skills. Able to translate innate curiosity into account progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Presents a professional and credible face to the customer and prospect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, self-motivated and results oriented; possesses the drive and determination to succeed. Willing to work hard, knows how to work smart.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Persistent but pragmatic; willing to be flexible and adaptable to change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Critical thinker; can address the challenges presented during sales conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess the ability to continually self-educate to maintain a broad knowledge of complex products, services and selling skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Physical Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Moderate to advanced keyboard usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel 50% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Base Pay Range\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Annualized salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$140,000 - $150,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Variable Pay\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for commission. The expected annual commission range is \u0026lt;strong\u0026gt;$80,000 - $120,000\u0026lt;/strong\u0026gt;, based on achievement of targets and other performance indicators.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Safety Hazards\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This position has the following safety hazards:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;☒ Driving (must possess valid driver’s license and insurance)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039109009,"name":"Field Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4035381009,"name":"OH - Cincinnati","location":null,"child_ids":[],"parent_id":4035379009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4450556009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4239519009,"location":{"name":"PA - Collegeville"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4450556009,"updated_at":"2026-10-13T16:18:02-04:00","requisition_id":"R0000002395","title":"Account Executive - Inside Sales","company_name":"Flexential Corp.","first_published":"2026-10-13T16:18:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;As part of the Inside Sales team, the\u0026lt;strong\u0026gt; Account Executive - Inside Sales\u0026lt;/strong\u0026gt; is responsible for proactively managing customer programs through new opportunity identification, upsell and cross-sell execution to enable growth. This account management-oriented position will focus on revenue growth by providing solutions to meet customer needs while uncovering and selling new opportunities for additional service signings and quota attainment. This position manages relationships and acts in an advisory role for an assigned set of Flexential’s customers. While the position is located centrally in Collegeville, PA, the subset of accounts can be located across the United States.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Successful candidates will have prior Sales/Account Management experience and a proven track record of being able to craft value driven messaging, using the framework of the Flexential platform to drive incremental growth across a dedicated portfolio of accounts.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Builds and maintains customer relationships by actively listening to understand the organizational business objectives and goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensures frequent communication to keep customers educated on emerging industry trends related to customers’ IT management needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for key account selling opportunities, including responses to RFPs, conducting competitive research and maintaining knowledge of Flexential’s product offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners with the Customer Success team to help facilitate resolution of any customer issues that are roadblocks to the customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for meeting or exceeding monthly bookings/signings quotas for assigned book of business by following the defined sales process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tracks and manages customer activity and forecasting using Salesforce.com.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducts analysis such as customer needs analysis, service gap analysis, and compliance assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manages key activity metrics, including outbound calls, proactive emails, scheduled meetings, and inbound lead follow-up for assigned accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for maintaining reports on lead generation activity and other quantifiable sales and marketing objective measurements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manages both internal and external relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other duties as required and assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5+ years sales experience in technology sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with or desire to learn more about colocation, cloud and other product offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to demonstrate and maintain sales processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoys working in a collaborative, positive, fast-paced team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to partner, influence and negotiate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possesses general business acumen.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Physical Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate keyboard usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Compensation\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; Hourly salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$29.00 - $31.00\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay:\u0026lt;/strong\u0026gt; This role is eligible for commission. The expected annual commission target is \u0026lt;strong\u0026gt;$25,200\u0026lt;/strong\u0026gt; based on achievement of targets and other performance indicators.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Safety Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This position has the following safety hazards:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Driving (must possess valid driver’s license and insurance)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039109009,"name":"Field Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4035390009,"name":"PA - Collegeville","location":null,"child_ids":[],"parent_id":4035388009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4430112009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4251505009,"location":{"name":"Norcross, GA"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4430112009,"updated_at":"2026-10-20T10:31:32-04:00","requisition_id":"R0000002403","title":"Critical Facilities Engineer II","company_name":"Flexential Corp.","first_published":"2026-10-06T12:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Data Center Technician (DCT) and provide hands-on training as required.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;24x7 facility on-call responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vendor relationship management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Read and interpret blueprints, engineering specifications, project plans and other technical documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive change toward operational excellence goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify constraints and propose solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in disaster recovery \u0026quot;dry run\u0026quot; exercises\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in commissioning efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain AHJ requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and implement change windows per company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with off-hours and weekend maintenance activities when required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with reports on customer utilization, including space and power.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to read and prepare Method of Procedures (MOP) \u0026amp;amp; Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring/alerting of facility equipment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned by management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2 Years of data center experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience with root cause analysis and troubleshooting/problem solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with building automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience within a critical infrastructure environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applicable military experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applicable trade experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience working in data centers with an emphasis on building and equipment operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meets/exceeds functional/technical depth and complexity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Walk or Stand for 50% of the time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate or advanced keyboard usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lift 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel 5% of the time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Safety Hazards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position has the following safety hazards:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Chemical\u0026lt;br\u0026gt;☒ Electrical\u0026lt;br\u0026gt;☒ Ergonomics\u0026lt;br\u0026gt;☒ Climb ladders\u0026lt;br\u0026gt;☒ Mechanical lift\u0026lt;br\u0026gt;☒ Noise\u0026lt;br\u0026gt;☒ Temperature Extremes\u0026lt;br\u0026gt;☒ Trip/Fall\u0026lt;br\u0026gt;☒ Driving (must possess valid driver\u0026#39;s license and insurance)\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; Hourly salary range offered for this position is estimated to be $36.00 - $38.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4035359009,"name":"GA - Norcross","location":null,"child_ids":[],"parent_id":4035356009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4434535009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4253923009,"location":{"name":"OR - Portland Hillsboro 5"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4434535009,"updated_at":"2026-10-20T10:30:11-04:00","requisition_id":"R0000002405","title":"Critical Infrastructure Engineer I","company_name":"Flexential Corp.","first_published":"2026-10-06T11:04:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Responsibilities include learning and utilizing skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required. This is an entry-level position in the Regional Operations Team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;24x7 facility on-call responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Read and interpret blueprints, engineering specifications, project plans and other technical documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive change toward operational excellence goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify constraints and propose solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in disaster recovery \u0026quot;dry run\u0026quot; exercises\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in commissioning efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain AHJ requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and implement change windows per company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with off-hours and weekend maintenance activities when required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with reports on customer utilization, including space and power.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to read Method of Procedures (MOP) \u0026amp;amp; Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring/alerting of facility equipment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned by management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1 Year of data center experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of experience with root cause analysis and troubleshooting/problem solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with building automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of experience within a critical infrastructure environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A basic understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applicable military experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applicable trade experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience working in data centers with an emphasis on building and equipment operation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engages in management, soft skill, and emotional intelligence training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meets/exceeds functional/technical depth and complexity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp; \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Walk or Stand for 50% of the time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate or advanced keyboard usage Lift 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel 5% of the time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position has the following safety hazards:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Chemical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Electrical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Ergonomics\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Climb ladders\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Mechanical lift\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Noise\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Temperature Extremes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Trip/Fall\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Driving (must possess valid driver\u0026#39;s license and insurance)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☐ Other:_________________\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; Hourly salary range offered for this position is estimated to be $31.00- $33.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4063635009,"name":"OR - Portland Hillsboro 5","location":null,"child_ids":[],"parent_id":4035382009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4452427009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4232123009,"location":{"name":"VA - Richmond"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4452427009,"updated_at":"2026-10-20T10:30:50-04:00","requisition_id":"R0000002386","title":"Data Center - Critical Infrastructure Engineer II","company_name":"Flexential Corp.","first_published":"2026-10-14T17:31:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;The Critical Infrastructure Engineer II is responsible for utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Data Center Technician (DCT) and provide hands-on training as required.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;24x7 facility on-call responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Vendor relationship management\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Read and interpret blueprints, engineering specifications, project plans and other technical documents.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Drive change toward operational excellence goals.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Identify constraints and propose solutions\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Assist in disaster recovery \u0026quot;dry run\u0026quot; exercises\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Assist in commissioning efforts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Maintain AHJ requirements\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Maintain and implement change windows per company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Assist with off-hours and weekend maintenance activities when required.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Assist with reports on customer utilization, including space and power.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Be able to read and prepare Method of Procedures (MOP) \u0026amp;amp; Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Monitoring/alerting of facility equipment\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Perform other duties as assigned by management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;2 Years of data center experience\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;4+ years of experience with root cause analysis and troubleshooting/problem solving\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Experience working with building automation\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;4+ years of experience within a critical infrastructure environment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;An understanding of the electrical and mechanical systems involved in critical data center operations, including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Applicable military experience\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Applicable trade experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Electrical or mechanical certifications (Associates degree or higher in a relevant engineering discipline)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;5+ years of experience working in data centers with an emphasis on building and equipment operation\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Meets/exceeds functional/technical depth and complexity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Ability to sit for extended periods of time\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Walk or Stand for 50% of the time\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Moderate or advanced keyboard usage\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Lift 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Travel 5% of the time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;Hourly salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$30- $37.50\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Safety Hazards\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Chemical\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Electrical\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Ergonomics\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Climb ladders\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Mechanical lift\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Noise\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Temperature Extremes\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Trip/Fall\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Driving (must possess valid driver\u0026#39;s license and insurance)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4039866009,"name":"VA - Richmond","location":null,"child_ids":[],"parent_id":4035406009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4381233009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"Dallas, TX; FL - Ft Lauderdale; GA - Alpharetta (HUB); Nashville, TN; Portland, OR; Tampa, FL"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":null,"value_type":"single_select"}],"id":4381233009,"updated_at":"2026-10-05T13:24:09-04:00","requisition_id":null,"title":"Data Center Technician - Flexential Talent Community","company_name":"Flexential Corp.","first_published":"2026-08-27T19:37:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3 data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Join our Talent Community for Future Data Center Technician Opportunities!\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Flexential, we\u0026#39;re always looking to connect with talented individuals interested in building a career in data center operations. While we may not currently have an open Data Center Technician position in your preferred location, we welcome your application to join our talent community.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By applying to this posting, you\u0026#39;ll be considered for future Data Center Technician openings as they become available. Our recruiting team regularly reviews candidates from this talent community and will reach out when opportunities arise that align with your skills, experience, and location preferences.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The Data Center Technician is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. This role leverages a solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications. Data Center Technician\u0026#39;s must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; respond to customer phone calls and emails promptly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and troubleshoot technical issues and alarms with Flexential Infrastructure. Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow Flexential Cabling Standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute standard operational tasks including auditing, documentation, and report completion under guidance from senior team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow instructions for hardware installations, maintenance requests, and ticket updates within ServiceNow and other systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Always maintain data center cleanliness and organization, including inventory of tools and equipment, and support shipping/receiving processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work a common hardware upgrade/replacement request.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify information given during more complex requests as outlined by the remote hands product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform common maintenance/PRJTASK requests after receiving guidance/walkthrough from a local project coordinator.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify physical layer problems through testing of cables (cables are properly seated, confirming power supplies are plugged in, power strip has power, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install hardware in a cabinet according to Flexential best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand OpsDB functionality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install, label, and document power installed into customer cabinets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can articulate process for ordering of PDUs, cable, and cabinets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install, label, terminate, test and troubleshoot cabling consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document CLX entries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow safety and fiber cleaning protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Read, understand and perform LOA verification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support site safety and emergency readiness efforts by participating in walkthroughs and learning protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain SLA compliance across assigned tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document shift activities and complete handoffs to ensure continuity of operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and apply Technical Operations best practices, seeking guidance from DCT II and III team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for providing\u0026amp;nbsp;great\u0026amp;nbsp;customer experience. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of\u0026amp;nbsp;Windows and Microsoft operating systems. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be a self-starter, reliable and dependable. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written\u0026amp;nbsp;communications\u0026amp;nbsp;skills.  \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or\u0026amp;nbsp;equivalent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;0-4 years of experience working within an IT or Data Center Support environment.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross Team Collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Running Cable/Climbing Ladders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively respond to critical infrastructure emergencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network/Power Monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must have reliable transportation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn quickly and apply new knowledge and skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess situations and escalate accordingly, following internal procedures.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1 year of experience working within an IT or Data Center Support environment. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous NOC/SOC/IOC experience and/or data center experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some familiarity with DS1, DS3, Ethernet and dark fiber circuits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Windows operating systems both pc and server-side.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb ladders and work aloft.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in hot and cold temperature environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maneuver pallet jacks. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pull and install cabling.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Compensation Transparency:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Hourly salary range for this role is estimated to be\u0026amp;nbsp;\u0026lt;strong\u0026gt;$18.00–$22.00.\u0026lt;/strong\u0026gt; Actual compensation may vary based on geographic location, experience, skills, certifications, and other business factors at the time a position becomes available.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;This position has the following safety hazards:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Chemical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confined Spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Electrical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ergonomics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Climb ladders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mechanical lift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Noise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Temperature Extremes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trip/Fall\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4384021009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4222173009,"location":{"name":"GA - Alpharetta (HUB)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4384021009,"updated_at":"2026-10-20T10:32:12-04:00","requisition_id":"R0000002366","title":"Data Center Technician I","company_name":"Flexential Corp.","first_published":"2026-10-01T12:15:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Data Center Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Data Center Technician I\u0026#39;s must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; respond to customer phone calls and emails promptly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and troubleshoot technical issues and alarms with Flexential Infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow Flexential Cabling Standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute standard operational tasks including auditing, documentation, and report completion under guidance from senior team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow instructions for hardware installations, maintenance requests, and ticket updates within ServiceNow and other systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Always maintain data center cleanliness and organization, including inventory of tools and equipment, and support shipping/receiving processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work a common hardware upgrade/replacement request.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify information given during more complex requests as outlined by the remote hands product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform common maintenance/PRJTASK requests after receiving guidance/walkthrough from a local project coordinator.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify physical layer problems through testing of cables (cables are properly seated, confirming power supplies are plugged in, power strip has power, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install hardware in a cabinet according to Flexential best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand OpsDB functionality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install, label, and document power installed into customer cabinets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can articulate process for ordering of PDUs, cable, and cabinets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install, label, terminate, test and troubleshoot cabling consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document CLX entries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow safety and fiber cleaning protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Read, understand and perform LOA verification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support site safety and emergency readiness efforts by participating in walkthroughs and learning protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain SLA compliance across assigned tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document shift activities and complete handoffs to ensure continuity of operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and apply Technical Operations best practices, seeking guidance from DCT II and III team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for providing great customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Windows and Microsoft operating systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be a self-starter, reliable and dependable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communications skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;0-4 years of experience working within an IT or Data Center Support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross Team Collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Running Cable/Climbing Ladders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively respond to critical infrastructure emergencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network/Power Monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must have reliable transportation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn quickly and apply new knowledge and skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess situations and escalate accordingly, following internal procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1 year of experience working within an IT or Data Center Support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous NOC/SOC/IOC experience and/or data center experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some familiarity with DS1, DS3, Ethernet and dark fiber circuits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Windows operating systems both pc and server-side.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb ladders and work aloft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in hot and cold temperature environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maneuver pallet jacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pull and install cabling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; Hourly salary range offered for this position is estimated to be $19.00 - $22.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Discretionary annual bonus, based on personal and company performance.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Safety Hazards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position has the following safety hazards:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Chemical\u0026lt;br\u0026gt;☒ Confined Spaces\u0026lt;br\u0026gt;☒ Electrical\u0026lt;br\u0026gt;☒ Ergonomics\u0026lt;br\u0026gt;☒ Climb ladders\u0026lt;br\u0026gt;☒ Mechanical lift\u0026lt;br\u0026gt;☒ Noise\u0026lt;br\u0026gt;☒ Temperature Extremes\u0026lt;br\u0026gt;☒ Trip/Fall\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4039854009,"name":"GA - Alpharetta (HUB)","location":null,"child_ids":[],"parent_id":4035356009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4438493009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4256164009,"location":{"name":"CO - Centennial"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4438493009,"updated_at":"2026-10-20T10:32:44-04:00","requisition_id":"R0000002412","title":"Data Center Technician I","company_name":"Flexential Corp.","first_published":"2026-10-09T18:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;The Data Center Technician I is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is required. Data Center Technician I\u0026#39;s must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; respond to customer phone calls and emails promptly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and troubleshoot technical issues and alarms with Flexential Infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with following ERP and escalating to engineering staff in a fast-paced data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow Flexential Cabling Standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute standard operational tasks including auditing, documentation, and report completion under guidance from senior team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow instructions for hardware installations, maintenance requests, and ticket updates within ServiceNow and other systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Always maintain data center cleanliness and organization, including inventory of tools and equipment, and support shipping/receiving processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work a common hardware upgrade/replacement request.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify information given during more complex requests as outlined by the remote hands product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform common maintenance/PRJTASK requests after receiving guidance/walkthrough from a local project coordinator.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify physical layer problems through testing of cables (cables are properly seated, confirming power supplies are plugged in, power strip has power, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install hardware in a cabinet according to Flexential best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand OpsDB functionality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install, label, and document power installed into customer cabinets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can articulate process for ordering of PDUs, cable, and cabinets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Install, label, terminate, test and troubleshoot cabling consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document CLX entries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow safety and fiber cleaning protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Read, understand and perform LOA verification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support site safety and emergency readiness efforts by participating in walkthroughs and learning protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain SLA compliance across assigned tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document shift activities and complete handoffs to ensure continuity of operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and apply Technical Operations best practices, seeking guidance from DCT II and III team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for providing great customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Windows and Microsoft operating systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be a self-starter, reliable and dependable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communications skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;0-4 years of experience working within an IT or Data Center Support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross Team Collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Running Cable/Climbing Ladders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively respond to critical infrastructure emergencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network/Power Monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must have reliable transportation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn quickly and apply new knowledge and skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess situations and escalate accordingly, following internal procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1 year of experience working within an IT or Data Center Support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous NOC/SOC/IOC experience and/or data center experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some familiarity with DS1, DS3, Ethernet and dark fiber circuits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data center infrastructure such as generators, UPS, DC Plant, HVAC, Fire suppression systems, and ability to read electrical diagrams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with basic hardware troubleshooting tasks, replacing hard drives, memory and motherboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Windows operating systems both PC and server-side.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Physical Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb ladders and work aloft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in hot and cold temperature environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maneuver pallet jacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pull and install cabling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Base Pay Range\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The hourly salary offered for this position is estimated to be \u0026lt;strong\u0026gt;$21.00\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Safety Hazards\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This position has the following safety hazards:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;☒ Chemical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Confined Spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Electrical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Ergonomics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Climb ladders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Mechanical lift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Noise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Temperature Extremes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Trip/Fall\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4035345009,"name":"CO - Centennial","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4457962009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4278930009,"location":{"name":"OR - Portland Hillsboro 1 (HUB)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4457962009,"updated_at":"2026-10-20T10:39:56-04:00","requisition_id":"R0000002420","title":"Data Center Technician II","company_name":"Flexential Corp.","first_published":"2026-10-19T15:35:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div id=\u0026quot;56$146082\u0026quot; class=\u0026quot;WGTF\u0026quot; data-automation-id=\u0026quot;decorationWrapper\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;WLTI\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;56$146082-e14b5e3a594425d3\u0026quot; class=\u0026quot;WCAT WI5S WC5\u0026quot; data-automation-id=\u0026quot;multilineTextView\u0026quot; data-metadata-id=\u0026quot;56$146082\u0026quot; data-uxi-form-item-child-list-index=\u0026quot;25\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;gwt-HTML\u0026quot;\u0026gt;The Data Center Technician II role is a 24x7x365, market-based position responsible for providing physical and technical support to Flexential customers and resources. A clear understanding of facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is expected in this role. A Data Center Technician II must be able to demonstrate the ability to represent Flexential, both professionally and technically, during interactions with customers and internal resources in a calm and professional manner.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;gwt-HTML\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;gwt-HTML\u0026quot;\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ownership and precision in executing standard auditing tasks, identifying when audits are needed, and reporting findings to appropriate stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support DCT I’s and developing DCT II’s by assisting with documentation, report QA, and effective communication across operational systems including Power, OpsDB, ServiceNow, Access Logs, and Security Desk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted peer resource and role model, reinforcing Technical Operations best practices and helping others navigate tools, processes, and RACI documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; responds to customer phone calls and emails promptly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and help troubleshoot technical issues and alarms with Flexential Infrastructure. Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow Flexential Cabling Standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an escalation resource for ServiceNow ticket analysis and execution, including rerouting and validating complex requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate and verify instructions for scheduled Remote Hands tasks, ensuring alignment with customer environments and identifying discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on project lead responsibilities, like ownership, delegation, and setting deadlines, for provisioning tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through uncommon upgrade/replacement requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute maintenance and PRJTASK requests with minimal guidance, demonstrating growing independence and technical confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct site safety walkthroughs and contributes to emergency readiness efforts, including Go-Team participation and coordination with DCM/CIE.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit clear understanding of critical infrastructure, including power systems (e.g., one-line diagrams), fire suppression, and cooling systems; confidently answers complex customer questions and articulates alerts and anomalies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate issues appropriately, follows remediation instructions, and communicates clearly with DCM/CIE regarding alert details and resolution steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owns access control and monitoring responsibilities, including troubleshooting badge issues, running security reports, and ensuring compliance with badge visibility and group assignments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports operational reporting, including customer-specific and security-related documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a 24/7 production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking skills.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of\u0026amp;nbsp;Windows and Microsoft operating systems. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of networking like Routing, Subnets, and Communication protocols.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of data center operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of experience working within an IT or Data Center Support environment.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or\u0026amp;nbsp;equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cable standards, such as 568A and B\u0026amp;nbsp;pin-outs.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written\u0026amp;nbsp;communications\u0026amp;nbsp;skills.  \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of internal platforms and standard backup job troubleshooting. \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 years of experience working within an IT or Data Center Support environment. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network+, Security+ or pursuing similar certification. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb ladders and work aloft.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in hot and cold temperature environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maneuver pallet jacks. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pull and install cabling.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position has the following safety hazards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Chemical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Confined Spaces\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Electrical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Ergonomics\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Climb ladders\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Mechanical lift\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Noise\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Temperature Extremes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Trip/Fall\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range: \u0026lt;/strong\u0026gt;The hourly salary offered for this position is estimated to be \u0026lt;strong\u0026gt;$25.50\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4039858009,"name":"OR - Portland Hillsboro 1 (HUB)","location":null,"child_ids":[],"parent_id":4035382009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4451496009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4266926009,"location":{"name":"TX - Richardson (HUB)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4451496009,"updated_at":"2026-10-20T10:35:52-04:00","requisition_id":"R0000002415","title":"Data Center Technician II","company_name":"Flexential Corp.","first_published":"2026-10-15T10:13:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Data Center Technician II role is a 24x7x365, market-based position responsible for providing physical and technical support to Flexential customers and resources. A clear understanding of facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is expected in this role. A Data Center Technician II must be able to demonstrate the ability to represent Flexential, both professionally and technically, during interactions with customers and internal resources in a calm and professional manner. \u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ownership and precision in executing standard auditing tasks, identifying when audits are needed, and reporting findings to appropriate stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support DCT I’s and developing DCT II’s by assisting with documentation, report QA, and effective communication across operational systems including Power, OpsDB, ServiceNow, Access Logs, and Security Desk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted peer resource and role model, reinforcing Technical Operations best practices and helping others navigate tools, processes, and RACI documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; responds to customer phone calls and emails promptly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and help troubleshoot technical issues and alarms with Flexential Infrastructure. Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow Flexential Cabling Standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an escalation resource for ServiceNow ticket analysis and execution, including rerouting and validating complex requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate and verify instructions for scheduled Remote Hands tasks, ensuring alignment with customer environments and identifying discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on project lead responsibilities, like ownership, delegation, and setting deadlines, for provisioning tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through uncommon upgrade/replacement requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute maintenance and PRJTASK requests with minimal guidance, demonstrating growing independence and technical confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct site safety walkthroughs and contributes to emergency readiness efforts, including Go-Team participation and coordination with DCM/CIE.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit clear understanding of critical infrastructure, including power systems (e.g., one-line diagrams), fire suppression, and cooling systems; confidently answers complex customer questions and articulates alerts and anomalies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate issues appropriately, follows remediation instructions, and communicates clearly with DCM/CIE regarding alert details and resolution steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owns access control and monitoring responsibilities, including troubleshooting badge issues, running security reports, and ensuring compliance with badge visibility and group assignments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports operational reporting, including customer-specific and security-related documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a 24/7 production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking skills.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of\u0026amp;nbsp;Windows and Microsoft operating systems. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of networking like Routing, Subnets, and Communication protocols.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of data center operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of experience working within an IT or Data Center Support environment.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or\u0026amp;nbsp;equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cable standards, such as 568A and B\u0026amp;nbsp;pin-outs.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written\u0026amp;nbsp;communications\u0026amp;nbsp;skills.  \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of internal platforms and standard backup job troubleshooting. \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines. \u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 years of experience working within an IT or Data Center Support environment. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network+, Security+ or pursuing similar certification. \u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb ladders and work aloft.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in hot and cold temperature environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maneuver pallet jacks. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pull and install cabling.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; The hourly salary offered for this position is estimated to be\u0026lt;strong\u0026gt; $24.50\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position has the following safety hazards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Chemical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Confined Spaces\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Electrical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Ergonomics\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Climb ladders\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Mechanical lift\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Noise\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Temperature Extremes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Trip/Fall\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4039862009,"name":"TX - Richardson (HUB)","location":null,"child_ids":[],"parent_id":4035396009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4451498009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4266927009,"location":{"name":"TN - Franklin"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4451498009,"updated_at":"2026-10-20T10:35:01-04:00","requisition_id":"R0000002414","title":"Data Center Technician II","company_name":"Flexential Corp.","first_published":"2026-10-15T10:09:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Data Center Technician II role is a 24x7x365, market-based position responsible for providing physical and technical support to Flexential customers and resources. A clear understanding of facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is expected in this role. A Data Center Technician II must be able to demonstrate the ability to represent Flexential, both professionally and technically, during interactions with customers and internal resources in a calm and professional manner. \u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ownership and precision in executing standard auditing tasks, identifying when audits are needed, and reporting findings to appropriate stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support DCT I’s and developing DCT II’s by assisting with documentation, report QA, and effective communication across operational systems including Power, OpsDB, ServiceNow, Access Logs, and Security Desk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted peer resource and role model, reinforcing Technical Operations best practices and helping others navigate tools, processes, and RACI documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; responds to customer phone calls and emails promptly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and help troubleshoot technical issues and alarms with Flexential Infrastructure. Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow Flexential Cabling Standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an escalation resource for ServiceNow ticket analysis and execution, including rerouting and validating complex requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate and verify instructions for scheduled Remote Hands tasks, ensuring alignment with customer environments and identifying discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on project lead responsibilities, like ownership, delegation, and setting deadlines, for provisioning tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through uncommon upgrade/replacement requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute maintenance and PRJTASK requests with minimal guidance, demonstrating growing independence and technical confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct site safety walkthroughs and contributes to emergency readiness efforts, including Go-Team participation and coordination with DCM/CIE.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit clear understanding of critical infrastructure, including power systems (e.g., one-line diagrams), fire suppression, and cooling systems; confidently answers complex customer questions and articulates alerts and anomalies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate issues appropriately, follows remediation instructions, and communicates clearly with DCM/CIE regarding alert details and resolution steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owns access control and monitoring responsibilities, including troubleshooting badge issues, running security reports, and ensuring compliance with badge visibility and group assignments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports operational reporting, including customer-specific and security-related documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a 24/7 production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking skills.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of\u0026amp;nbsp;Windows and Microsoft operating systems. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of networking like Routing, Subnets, and Communication protocols.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of data center operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of experience working within an IT or Data Center Support environment.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or\u0026amp;nbsp;equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cable standards, such as 568A and B\u0026amp;nbsp;pin-outs.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written\u0026amp;nbsp;communications\u0026amp;nbsp;skills.  \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of internal platforms and standard backup job troubleshooting. \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines. \u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 years of experience working within an IT or Data Center Support environment. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network+, Security+ or pursuing similar certification. \u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb ladders and work aloft.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in hot and cold temperature environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maneuver pallet jacks. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pull and install cabling.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; The hourly salary offered for this position is estimated to be\u0026lt;strong\u0026gt; $23.00\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position has the following safety hazards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Chemical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Confined Spaces\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Electrical\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Ergonomics\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Climb ladders\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Mechanical lift\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Noise\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Temperature Extremes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;☒ Trip/Fall\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4035395009,"name":"TN - Franklin","location":null,"child_ids":[],"parent_id":4035391009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4428893009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4250746009,"location":{"name":"GA - Atlanta-5 / Douglasville"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4428893009,"updated_at":"2026-10-20T10:33:19-04:00","requisition_id":"R0000002402","title":"Data Center Technician II","company_name":"Flexential Corp.","first_published":"2026-10-01T13:49:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Data Center Technician II (DCT II) is a 24x7x365, market-based position responsible for providing physical and Level II technical support to Flexential customers and resources. A solid understanding of Facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is required. DCT II’s must be able to demonstrate the ability to represent Flexential both professionally and technically during interactions with customers and internal resources in a calm and professional manner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Key Responsibilities and Essential Job Functions \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide timely resolution and/or escalation of customer issues.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a professional attitude and conduct while in the performance of the data center duties.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver proactive updates to customers and teammates as necessary.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immediately address or escalate service impacting events when notified by Flexential monitoring tools.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow Flexential Support processes and procedures.\u0026amp;nbsp; Execute tape handling procedures for internal and external customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform Customer Service Delivery Audits as requested.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical device alert review throughout data centers Incident triage and escalation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide local access and escort for vendors and carriers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide and track carrier access for circuit installations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform remote hands work for internal and external customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility to support 24 / 7 operations with ability to work any shift in a 24x7x365 environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform data entry tasks for ongoing infrastructure changes, customer installations. and facility reporting.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provisioning Assist and/or complete physical and logical installations of Flexential services.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Update all relevant and required documentation.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete assigned workflow tasks in order to provide timely turnaround to customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain clean and organized customer cabinets, cables, and cages during installation of Flexential services.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Hands Support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform Software/Hardware Installations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform Software Upgrades.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic Troubleshooting within Microsoft software and operating systems\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute routine maintenance procedures (Customer reports, System Updates, Backup Services).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rack and stack customer or Flexential hardware Provides onsite support for Flexential hardware and systems as instructed by partner teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain cleanliness of the Data Center and surrounding supporting areas.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform Datacenter Infrastructure Environmental Monitoring.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform Customer Infrastructure Environmental Monitoring.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform Facilities Rounds and escalate pertinent information.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process all in and out bound shipping/receiving for Customer and Flexential Deliveries.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate Badge Access Security System.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Immediately report facilities alarms to the local Critical Infrastructure Operations Engineer or Manager.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for initiating escalations for customer impacting/potentially impacting infrastructure/redundancy loss events\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist Critical Infrastructure Manager (CIM) on an as needed basis.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete End of Shift Reporting.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow Flexential Data Center Policies and Procedures.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of new facilities-related information and training updates.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with Monthly Generator Test Procedure.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with local mgmt. to maintain cabling and general usage item inventory levels.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training Complete policy and procedure review within scheduled timelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain proficiency level with Flexential Tools and Systems used to deliver support.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as required and assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School diploma or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communications skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2 years of experience working within a Customer Service or, IT Support, or trade position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work any shift 24/7 A minimum of 30 hours a week will be devoted to work directly related to the Douglasville, GA Data Centers, with your physical presence required at the Douglasville site.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a 24/7 production environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Microsoft Software and Operating systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fundamental knowledge of networking – Routing, Subnets, Communication protocols\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working understanding of AC and DC power\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with ethernet cable color coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ITIL Incident Response methodology and/or ITIL Foundations certification\u0026amp;nbsp; AA, BS, or actively pursuing and advanced degree in the technology field Network +, Security +, or CCNA, or Microsoft MCP, or MCSA\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time Walk or Stand for 25% of the time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate or advanced keyboard usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lift up to 25 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; Hourly salary offered for this position is estimated to be $24.50. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4039908009,"name":"GA - Atlanta- 6","location":null,"child_ids":[],"parent_id":4035356009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4434531009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4253921009,"location":{"name":"GA - Alpharetta (HUB)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4434531009,"updated_at":"2026-10-20T10:33:55-04:00","requisition_id":"R0000002408","title":"Data Center Technician II","company_name":"Flexential Corp.","first_published":"2026-10-06T10:58:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Data Center Technician II role is a 24x7x365, market-based position responsible for providing physical and technical support to Flexential customers and resources. A clear understanding of facilities infrastructure, Windows operating systems, PC troubleshooting and management applications is expected in this role. A Data Center Technician II must be able to demonstrate the ability to represent Flexential, both professionally and technically, during interactions with customers and internal resources in a calm and professional manner. \u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;WCTF WCSF WETF\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;WFTF wd-f1c23f55-7946-4494-847a-e84bb3f6dcd6\u0026quot;\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ownership and precision in executing standard auditing tasks, identifying when audits are needed, and reporting findings to appropriate stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support DCT I’s and developing DCT II’s by assisting with documentation, report QA, and effective communication across operational systems including Power, OpsDB, ServiceNow, Access Logs, and Security Desk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted peer resource and role model, reinforcing Technical Operations best practices and helping others navigate tools, processes, and RACI documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong customer relationships by prioritizing satisfaction and professionalism; responds to customer phone calls and emails promptly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and help troubleshoot technical issues and alarms with Flexential Infrastructure. Comfortable with following ERP and Escalating to engineering staff in a fast-paced data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform physical security walkthroughs, administration of security sign-in and badging procedures for all colocation customers, visitors, third parties and escorting them to designated work location while adhering and enforcing established company security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and document time spent on tasks and support cases including customer installations, site expansions, outages, and remote hands activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate entry of Cap Labor on timesheets and timely completion and submission of all timesheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately follow Flexential Cabling Standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an escalation resource for ServiceNow ticket analysis and execution, including rerouting and validating complex requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate and verify instructions for scheduled Remote Hands tasks, ensuring alignment with customer environments and identifying discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on project lead responsibilities, like ownership, delegation, and setting deadlines, for provisioning tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through uncommon upgrade/replacement requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute maintenance and PRJTASK requests with minimal guidance, demonstrating growing independence and technical confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct site safety walkthroughs and contributes to emergency readiness efforts, including Go-Team participation and coordination with DCM/CIE.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit clear understanding of critical infrastructure, including power systems (e.g., one-line diagrams), fire suppression, and cooling systems; confidently answers complex customer questions and articulates alerts and anomalies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate issues appropriately, follows remediation instructions, and communicates clearly with DCM/CIE regarding alert details and resolution steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owns access control and monitoring responsibilities, including troubleshooting badge issues, running security reports, and ensuring compliance with badge visibility and group assignments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports operational reporting, including customer-specific and security-related documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a 24/7 production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking skills.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of\u0026amp;nbsp;Windows and Microsoft operating systems. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of networking like Routing, Subnets, and Communication protocols.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of data center operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of experience working within an IT or Data Center Support environment.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or\u0026amp;nbsp;equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cable standards, such as 568A and B\u0026amp;nbsp;pin-outs.   \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written\u0026amp;nbsp;communications\u0026amp;nbsp;skills.  \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient understanding of internal platforms and standard backup job troubleshooting. \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, making and keeping commitments and meeting deadlines. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 years of experience working within an IT or Data Center Support environment. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network+, Security+ or pursuing similar certification. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb ladders and work aloft.   \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in hot and cold temperature environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maneuver pallet jacks. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pull and install cabling.  \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position has the following safety hazards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;☒ Chemical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Confined Spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Electrical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Ergonomics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Climb ladders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Mechanical lift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Noise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Temperature Extremes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Trip/Fall\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range: \u0026lt;/strong\u0026gt;The hourly salary offered for this position is estimated to be $24.50. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;9e82070a610842fe822c2c0abfdec1fc\u0026quot; class=\u0026quot;WGTF\u0026quot; data-automation-id=\u0026quot;decorationWrapper\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;WATI WCSI WBTI\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;9e82070a610842fe822c2c0abfdec1fc-14de0f1fba55e14d\u0026quot; data-automation-widget=\u0026quot;richTextArea\u0026quot; data-automation-metadata-id=\u0026quot;56$309310\u0026quot; data-uxi-form-item-child-list-index=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;css-v47zm2-FocusContainer e1ge5hpl0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1mb50em-EditorContainer e1ge5hpl1\u0026quot; data-automation-id=\u0026quot;richTextEditor\u0026quot; data-metadata-id=\u0026quot;56$309310\u0026quot; data-uxi-widget-editable=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1v6ili8-TextEditorContainer eg1t6ed0\u0026quot; data-automation-id=\u0026quot;richTextContent\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ehfww1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;9e82070a610842fe822c2c0abfdec1fc\u0026quot; class=\u0026quot;WGTF\u0026quot; data-automation-id=\u0026quot;decorationWrapper\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;WATI WCSI WBTI\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;9e82070a610842fe822c2c0abfdec1fc-14de0f1fba55e14d\u0026quot; data-automation-widget=\u0026quot;richTextArea\u0026quot; data-automation-metadata-id=\u0026quot;56$309310\u0026quot; data-uxi-form-item-child-list-index=\u0026quot;2\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;css-v47zm2-FocusContainer e1ge5hpl0\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1mb50em-EditorContainer e1ge5hpl1\u0026quot; data-automation-id=\u0026quot;richTextEditor\u0026quot; data-metadata-id=\u0026quot;56$309310\u0026quot; data-uxi-widget-editable=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1v6ili8-TextEditorContainer eg1t6ed0\u0026quot; data-automation-id=\u0026quot;richTextContent\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ehfww1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039106009,"name":"Regional Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4039854009,"name":"GA - Alpharetta (HUB)","location":null,"child_ids":[],"parent_id":4035356009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4395498009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4228888009,"location":{"name":"Atlanta, GA; CO - Denver Corp; Dallas, TX; NC - Charlotte Corp/South; OR - Portland Hillsboro 1 (HUB); PA - Collegeville; US (Remote)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":["Atlanta, GA","Dallas, TX","Louisville, KY","Portland, OR","Salt Lake City, UT","Tampa, FL"],"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4395498009,"updated_at":"2026-10-20T10:41:32-04:00","requisition_id":"R0000002382","title":"DCE Project Controls Manager","company_name":"Flexential Corp.","first_published":"2026-09-04T13:52:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Serve as the VP of Construction\u0026#39;s direct tactical eyes and ears on the ground, governing daily project financial defense, variance tracking, change validation, schedule integration, and project controls reporting processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Focus:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ensure active field execution matches contractual billing, provide immediate visibility into cost variances, defend the portfolio contingency against erosion, establish reporting frameworks used across projects, and audit multi-project bookkeeping\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scope:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strategic tracking of multiple concurrent live builds, utility campus infrastructure projects, and active operational retrofit/repair construction projects while maintaining ownership of project controls processes, reporting standards, and portfolio-level financial visibility.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cost Tracking \u0026amp;amp; Project Bookkeeping Controls\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain project controls reporting frameworks, financial tracking standards, and performance metrics to ensure consistent portfolio-level visibility and decision support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain active site sub-ledgers and execute daily cost-code accounting using MasterFormat/Uniformat standards, ensuring all field commitments are logged accurately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review, verify, and process monthly progress billings and pay applications from the General Contractor, cross-referencing all billings against physical on-site work-in-place verification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect, audit, and log conditional and unconditional lien waivers from all sub-tier trades to eliminate financial, legal, and title risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor delivery timelines, tax exemptions, and milestone payments for critical Owner-Furnished Equipment (OFE) once items transition to the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Isolate, track, and bookkeep distinct budgets for large operational repair or retrofit builds to prevent cost blending with standard facility maintenance budgets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Estimating \u0026amp;amp; Change Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Command the change order defense process; review incoming Subcontractor Change Orders (PCOs/COs) for strict contractual entitlement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify contractor material quantities and labor rates against original contract baselines and regional labor indexes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute rapid, first-principles quantity takeoffs for field variations to negotiate fair value with contractors before work begins.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor early warning indicators on labor productivity, material waste, and design gaps to flag cost overruns before they impact the ledger.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule Integration \u0026amp;amp; Reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Integrates project budgets with active master schedules using critical path methodology to calculate schedule and cost performance indexes (SPI/CPI) via Earned Value Management (EVM).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and update monthly site-level and portfolio-level Work-in-Progress (WIP) forecasts and cash drawdown curves for direct review by the VP of Construction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain, and continuously improve project controls reporting standards, dashboards, and portfolio performance metrics utilized by leadership and project stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide unfiltered weekly financial health updates, early-warning risk logs, and contingency drawdown status reports to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead coordination across project teams, contractors, consultants, and internal stakeholders to drive alignment on project controls, forecasting, cost management, and schedule performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise the VP of Construction on portfolio-wide contingency liquidity and cash velocity to optimize capital deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support long-range portfolio planning activities through multi-project forecasting, capital deployment analysis, and projected financial performance reporting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Document Coordination \u0026amp;amp; Audit Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Audit and process final contract closures, retention reconciliations, and sub-tier ledger settlements upon project commissioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enforce strict compliance with corporate budget boundaries, contractual frameworks, and Guaranteed Maximum Price (GMP) structures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve project controls processes, reporting methodologies, financial controls, and compliance practices across the portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support corporate financial and compliance audits by providing clean, unassailable financial records of site expenditures, signed waivers, and progress history.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Construction Management, Finance, Civil/Mechanical Engineering, or Accounting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5–8 years of experience in project controls, cost engineering, or construction accounting on heavy industrial or utility-scale commercial projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2–3 years working directly on mission-critical or data center construction projects with a clear understanding of heavy MEP cost profiles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency utilizing enterprise construction PMIS tools, relational spreadsheet applications, and critical-path scheduling software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of open-book cost reviews, shared savings clauses, and multi-tier contract mechanics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable splitting time between the office and the active construction field to verify work-in-place alongside superintendents.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The annual salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$135,000 - $150,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Discretionary annual bonus, based on personal and company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position follows Flexential\u0026#39;s hybrid and remote work model flexibility. In-office collaboration typically occurs on Tuesdays and Wednesdays when located within a commutable distance from Flexential’s office / hub locations including: Denver, CO (HQ) | Hillsboro, OR | Dallas, TX | Atlanta, GA | Charlotte, NC | Collegeville, PA. Candidates located outside of a reasonable commuting distance can be considered for a remote work based on role requirements, business needs, and hiring manager approval.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039087009,"name":"Design, Engineering and Construction","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4425439009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4246679009,"location":{"name":"CO - Denver Corp"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":["Atlanta, GA","Dallas, TX","Louisville, KY","Portland, OR","Salt Lake City, UT","Tampa, FL"],"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4425439009,"updated_at":"2026-10-12T17:32:51-04:00","requisition_id":"R0000002401","title":"Director, Enterprise Data","company_name":"Flexential Corp.","first_published":"2026-10-05T13:11:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;The Director, Enterprise Data, is responsible for defining and executing Flexential\u0026#39;s enterprise data strategy, governance framework, architecture roadmap, integration services, analytics enablement capabilities, and information management practices. This leader provides strategic direction and operational oversight for the people, platforms, architecture, governance, and operating model needed to make enterprise data trusted, reliable, discoverable, reusable, and fit for purpose. This role leads the Data vertical as a distinct function that works in a dotted-line matrix with the AI vertical. The role owns the data foundation that enables analytics, operational integration, automation, and AI readiness, including governed data products, reusable pipelines, consistent metrics, metadata, lineage, quality, classification, and access controls. The successful candidate is a leader who balances long-term strategy with near-term execution and builds practical governance that enables the business rather than slowing it down. Success in this role will be measured by Flexential\u0026#39;s ability to leverage trusted, governed, and reusable data assets through self-service analytics, automation, and emerging AI capabilities that drive measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain, and execute the enterprise data strategy and multi-year roadmap aligned to Flexential priorities, measurable business outcomes, and AI readiness requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the evolution of Flexential\u0026#39;s data capabilities from report-centric delivery toward governed data products, trusted enterprise metrics, reusable business capabilities, self-service analytics, automation, and emerging AI enablement that improve operational efficiency, accelerate decision-making, and deliver measurable business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a clear operating model for the Data organization, including decision rights, service ownership, delivery intake, prioritization, capacity planning, and engagement with business and technology teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate enterprise priorities into a sequenced portfolio of data platform, integration, governance, and data product initiatives, with clear outcomes, owners, dependencies, and measures of value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide investment and rationalization decisions across the data ecosystem, favoring reuse, platform standards, and incremental modernization over unnecessary tool proliferation or wholesale replacement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the AI vertical to identify the minimum viable governed data needed for priority AI use cases and sequence data work according to business value and readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Enterprise Architects to ensure enterprise data architecture, integrations, models, and governance standards align with Flexential’s broader technology strategy and future-state architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the future-state enterprise data architecture and the standards that govern how data is sourced, moved, stored, transformed, secured, documented, and consumed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide architectural leadership across the SQL Server-based Enterprise Data Warehouse (EDW) and Operational Data Store (ODS), including landing, staging, dimensional, fact, reporting, and operational schemas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and enforce data modeling, schema design, master and reference data, data lifecycle, interoperability, performance, reliability, and scalability standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define authoritative systems of record and approved patterns for analytical, operational, and third-party data exchange.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure architecture decisions support governed data products, reusable semantic layers, historical analysis, operational reporting, automation, and AI consumption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, delivery, operation, and continuous improvement of enterprise data pipelines, APIs, integrations, transformations, and orchestration workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain clear separation of tool responsibilities: Boomi as the preferred platform for application-to-application, API, event-driven, and near-real-time operational integrations; Pentaho Data Integration as the primary platform for batch analytics ingestion and data warehouse population; and custom code only for justified exceptions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish reusable integration patterns, data contracts, error handling, retry, logging, monitoring, testing, deployment, and support standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee SQL Server stored procedures and other in-database transformations used for complex or performance-sensitive processing, ensuring they remain maintainable, documented, and appropriately scoped.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with application owners for Salesforce, NetSuite, ServiceNow, Workday, Anaplan, and other source or target systems to improve data reliability and reduce brittle point-to-point dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and mature a business-owned, enablement-first enterprise data governance program with clear Data Owner, Data Steward, Domain Lead, and technical custodian responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create lightweight policies, standards, and decision forums for data ownership, access, quality, definitions, classification, lifecycle management, issue resolution, and change control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an enterprise business glossary and consistent definitions for critical data elements, metrics, dimensions, and KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advance metadata management, data cataloging, end-to-end lineage, data quality measurement, certification, and discoverability of governed data assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Privacy, Risk, Compliance, Legal, and business leaders to align data access, classification, retention, protection, and auditability with enterprise requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create transparent escalation and remediation processes for data quality issues and conflicting metric definitions, with accountability assigned to the appropriate business owner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the transition from ad hoc, report-centric delivery toward governed, reusable data products and semantic layers that support consistent reporting and analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with FP\u0026amp;amp;A and business teams using Qlik, Anaplan, application-native reporting, and other analytical tools to ensure enterprise metrics are governed consistently across consumption platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable self-service analytics through certified datasets, documented definitions, reusable data assets, clear guardrails, fit-for-purpose tooling, data literacy initiatives, and AI-assisted analytics capabilities that reduce dependency on centralized report development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure executive and cross-functional reporting is supported by trusted source data, documented transformations, defined refresh expectations, and named business owners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve data literacy and fluency by helping leaders and teams understand data definitions, quality, appropriate use, and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop the Enterprise Data team, setting clear priorities, role expectations, delivery standards, and individual accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish disciplined delivery and operational practices across Boomi, Pentaho, SQL Server, APIs, integrations, and data products, including solution design, development, testing, release, observability, documentation, incident response, and root cause analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create measurable service health, platform reliability, delivery throughput, data quality, reuse, customer experience, and business value metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendors, contracts, licensing, platform roadmaps, and external partners within the approved budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate architecture decisions, delivery risks, tradeoffs, progress, and outcomes clearly to technical teams, business leaders, and executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as required and assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;12-Month Expectations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a prioritized enterprise data roadmap that clearly connects platform, architecture, integration, governance, reporting, and AI-readiness work to business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish the initial enterprise data governance operating model, with named business Data Owners and Data Stewards for priority domains, clear decision rights, an active governance cadence, and a documented issue-escalation process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document the current-state and target-state enterprise data architecture, authoritative systems of record, critical data flows, approved integration patterns, and the modernization sequence for the EDW, ODS, and integration ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement measurable data quality, pipeline reliability, platform health, and delivery performance reporting for critical data products and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce reconciliation and rework for priority metrics by establishing governed definitions, traceable transformations, and reusable certified datasets or semantic layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Formalize data-team operating practices for intake, prioritization, design review, testing, deployment, documentation, production support, incident management, and root cause analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a repeatable data-readiness partnership with the AI vertical so priority AI use cases have documented source data, ownership, classification, quality, access, metadata, lineage, and ongoing monitoring requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;24-Month Trajectory\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate a durable federated data governance model in which business domains own meaning and quality while the Enterprise Data team provides standards, platforms, architecture, and enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increase reuse of governed data products, pipelines, integration components, and enterprise metrics while reducing redundant transformations, brittle point-to-point integrations, and direct-to-source reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate sustained improvement in data reliability, timeliness, discoverability, trust, delivery speed, and measurable value delivered to business and AI initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advance the enterprise data platform through deliberate modernization that improves scalability, observability, security, and supportability without disrupting critical operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a capable, accountable Enterprise Data team with clear roles, strong technical and business partnerships, documented institutional knowledge, and visible succession depth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive experience across enterprise data architecture, data engineering, integration, data governance, analytics, or related disciplines, including 3+ years leading teams or significant cross-functional data programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience defining and executing enterprise data strategies, roadmaps, operating models, architecture standards, and governance programs in a complex environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of data warehousing, operational data stores, dimensional modeling, ETL/ELT, APIs, data integration, metadata, lineage, data quality, semantic models, and governed data products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading enterprise integration and data engineering capabilities using platforms such as Boomi, Pentaho Data Integration, SQL Server, or comparable technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to distinguish and govern operational integration, analytical ingestion, in-database transformation, and custom-code patterns based on business and technical requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing business data ownership, stewardship, metric governance, issue resolution, and cross-functional decision forums.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead managers, engineers, architects, analysts, or governance professionals and to improve delivery discipline and operational maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate complex data architecture, quality, and governance issues into concise business risks, tradeoffs, decisions, and implementation plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills and the ability to influence senior business and technology stakeholders without relying solely on formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage competing priorities, operate within budget constraints, and maintain effectiveness in a fast-moving operational environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience technologies such as Boomi, Pentaho Data Integration, Microsoft SQL Server, EDW/ODS architectures, stored procedures, Qlik, C#, and Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating enterprise platforms such as Salesforce, NetSuite, ServiceNow, Workday, Anaplan, and other SaaS or operational systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data catalog, metadata, lineage, data quality, observability, master data, API management, and data classification capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting data foundations for advanced analytics, intelligent automation, machine learning, retrieval-augmented generation, copilots, agents, decision intelligence, or enterprise AI capabilities while working within clearly separated Data and AI accountabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security and access management practices involving Active Directory, CyberArk, role-based access, credentials, audit logging, retention, and regulated or sensitive data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in colocation, data center, infrastructure, telecommunications, managed services, or another operationally complex industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications in data architecture, data management, data governance, cloud data platforms, Boomi, Microsoft technologies, or comparable disciplines are valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A pragmatic leader-builder who can set strategy, make architecture decisions, coach a team, and personally work through ambiguity when the organization needs direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balances enterprise standards with speed and recognizes that good governance creates clarity, trust, and reuse rather than process for its own sake.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the full enterprise data lifecycle and can connect source-system design, integration, storage, transformation, quality, metadata, reporting, and AI readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable challenging fragmented designs, duplicated logic, weak ownership, and unmeasured work while proposing practical alternatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted by business and technology partners for sound judgment, transparent tradeoffs, follow-through, and an ownership mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in an agile environment that uses Scrum, sprint planning, visible work management, and measurable outcomes to organize and accelerate delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds a high-performance culture grounded in accountability, curiosity, documentation discipline, operational resilience, reuse, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The annual salary range offered for this position is estimated to be\u0026lt;strong\u0026gt; $175,000 - $200,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Discretionary annual bonus, based on personal and company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039126009,"name":"Data, AI and Analytics","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4455664009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4269333009,"location":{"name":"CO - Denver Corp; FL - Tampa North (HUB); GA - Alpharetta (HUB); KY - Louisville (HUB); NC - Charlotte Corp; OR - Portland Hillsboro 1 (HUB); TX - Richardson (HUB); US (Remote); UT - SLC S Valley (HUB)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4455664009,"updated_at":"2026-10-20T10:49:36-04:00","requisition_id":"R0000002418","title":"Director, Solutions Engineering","company_name":"Flexential Corp.","first_published":"2026-10-16T15:24:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Director of Solutions Engineering leads technical sales execution across multiple sales domains, ensuring effective coverage, consistent field practices, and alignment with regional growth priorities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role partners with Regional Vice Presidents (RVPs) and sales leaders to drive sales, turn company strategy into territory plans, allocate resources, strengthen pipeline quality, and improve customer outcomes. The Director develops a high-performing team, reinforces technical and architectural standards, and improves field processes to increase efficiency and support rapid scale. They also lead technical engagement for strategic regional opportunities and escalations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By maintaining current portfolio expertise and monitoring customer, competitive, and market trends, the Director provides practical field insights to senior leadership and cross-functional teams. These insights help improve enablement, regional execution, and sales effectiveness.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partnering with business leaders, develop and lead the Solutions Engineers assigned to your charter, ensuring execution is aligned with the overall Solutions Engineering process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement solutions engineering operating standards within assigned domains consistent with company direction and sales priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountable for defined Solutions Engineering performance, customer outcomes, impact on pipeline quality, and technical sales effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish regional priorities, workforce plans, resource allocation strategies, and operating objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, develop, coach, and retain a high-performing team of Solution Engineers, establishing clear expectations, operating rhythms, and performance standards consistent with the broader Solutions Engineering organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in annual planning and strategic goal setting for the Solutions Engineering function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply and reinforce established discovery, qualification, solution design, architecture, proposal, and engagement standards while promoting cross-territory collaboration, approved solution patterns, and consistent customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical engagement for strategic regional accounts, complex opportunities, partner pursuits, and customer escalations, engaging senior Solutions Engineering leadership when enterprise direction or exception approval is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain current expertise across Flexential’s portfolio, adjacent technologies, partner capabilities, and relevant solution architectures, and deliver field enablement using established company messaging, guidance, and methods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Flexential at selected industry and market events, build productive relationships with customers, partners, peers, and industry contacts, and monitor customer priorities, competitor activity, technology trends, regulatory developments, and regional demand signals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide structured field intelligence and recommendations to senior Solutions Engineering leadership, appropriate Sales, Product, Marketing, and partner stakeholders, and execute approved changes within assigned domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report established operating metrics, identify process bottlenecks, and help shape and implement improvements to workflows, tools, handoffs, and operating practices that improve effectiveness, reduce friction, and enable rapid scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as required and assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or equivalent combination of education and relevant experience preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of relevant technology, solution engineering, technical sales, or customer-facing architecture experience, including leadership responsibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success leading Solution Engineering teams across multiple markets or territories and partnering effectively with regional sales executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prioritize resources and maintain consistent execution across multiple RVP territories within an established organizational strategy and operating model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with the ability to connect technical solutions to customer outcomes, territory execution, pipeline development, and regional revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Broad experience across multiple technology environments and the ability to maintain working expertise in Flexential’s portfolio and approved solution approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated industry involvement and the ability to represent Flexential credibly with customers, partners, professional associations, and regional market communities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret relevant market, customer, competitor, technology, and regulatory signals and communicate practical field insights and recommendations to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, presentation, writing, coaching, and stakeholder-management skills, including effective engagement with customer executives and regional sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to identify operational inefficiencies, improve repeatable processes, and implement practical changes that support rapid growth and scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated urgency, sound judgment, accountability, collaboration, and a positive, solutions-oriented approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 25% throughout assigned territories and to relevant customer, partner, and industry events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other training and experience may be substituted for the job requirements at the discretion of the manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; The annual salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$170,000 - $185,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for commission. The expected annual commission target is \u0026lt;strong\u0026gt;$65,000\u0026lt;/strong\u0026gt; based on achievement of targets and other performance indicators.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position follows Flexential\u0026#39;s workplace guidelines. Employees who reside within 30 miles of an a corporate office or data center are generally expected to work onsite two days per week (Tuesday \u0026amp;amp; Wednesday). Employees who reside more than 30 miles away or have a commute exceeding one hour, may be considered for remote work, subject to business needs and manager approval. In addition, we are open to considering fully remote candidates who do not reside near a Flexential corporate office or data center.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039115009,"name":"Solution Engineers","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4438489009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4256162009,"location":{"name":"OR - Remote"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4438489009,"updated_at":"2026-10-20T10:50:09-04:00","requisition_id":"R0000002410","title":"Incident Response Analyst I","company_name":"Flexential Corp.","first_published":"2026-10-09T18:25:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;The Incident Response Analyst I is responsible for the initial analysis and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. The Incident Response Analyst I will also work with the customer through different types of media to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential\u0026#39;s customer environments. A strong combination of technical analysis, troubleshooting, documentation skills, and quick and friendly communication is vital to the Incident Response Analyst I role.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provides initial analysis and triage for incoming customer calls, monitoring alerts, and customer-submitted tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish friendly initial communications to customers to let them know we hear and understand the request/incident, and set concise and clear expectations regarding customer requests and incidents in a prompt manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document resolution and proactive status updates to technical issues clearly for customers and team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works closely with our Level 2 support team to stay current on technology trends and information technology concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customers and teammates to determine improvement areas in capabilities and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve customer requests and incidents with a high sense of urgency and ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a team player focused on collective improvement and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align to ITIL best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in a high-paced environment where system administrators need to prioritize workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively work with vendors to create resolution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of relevant operating systems (see below).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good organization, time management, and prioritization skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and think critically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication skills, including phone etiquette, writing, and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great customer service skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seeking new knowledge and curious by nature.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Positive attitude with a strong sense of urgency and ownership of quality work deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Associate degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1-3 years of system administration, network administration, or database administration experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of customer service experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network+, Security+, and/or CCNA desired.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Microsoft MCP or MCSA preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of command-line tools such as CMD, Telnet, SSH, GIT, and SCP (PowerShell, Bash, or VBScript language skills are a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Current experience applying troubleshooting techniques across various server, application, and network technologies, including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote Desktop, SSH, FTP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Server Technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;VMware and/or other virtualization technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Linux (or other *nix platforms)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;VLANs, ACLs, IP subnets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Networking and switching concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Load balancing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firewall configuration (Fortigate, Cisco ASA)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Physical Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Walk or stand for 50% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate or advanced keyboard usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lift 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Base Pay Range\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The hourly salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$26.00 - $28.00\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Work Location\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;While this role is aligned to our Hillsboro, Oregon operations, we are open to hiring candidates in a fully remote capacity.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3 class=\u0026quot;x_elementToProof\u0026quot;\u0026gt;Training Period\u0026lt;/h3\u0026gt;\n\u0026lt;div class=\u0026quot;x_elementToProof\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Duration: 3 months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role includes a training period covering the technical work, processes, and client communication to fully prepare you for success in the role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule: Day Shift (Monday - Thursday or Tuesday - Friday)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3 class=\u0026quot;x_elementToProof\u0026quot;\u0026gt;Shift Information\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-editing-info=\u0026quot;{\u0026amp;quot;applyListStyleFromLevel\u0026amp;quot;:true}\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;After completion of the training period, your assigned shift will be based on business needs.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Potential shift schedules: 8:00 AM to 7:00 PM or 8:00 PM to 7:00 AM\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Potential shift workdays: Sunday to Wednesday or Wednesday to Saturday\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039097009,"name":"Service Support \u0026 Reliability","child_ids":[],"parent_id":null}],"offices":[{"id":4078819009,"name":"OR - Remote","location":null,"child_ids":[],"parent_id":4035382009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4438491009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4256163009,"location":{"name":"Atlanta, GA; Denver - Corporate Headquarters; FL - Tampa North (HUB); GA - Alpharetta (HUB); KY - Louisville (HUB); Las Vegas, NV; NC - Charlotte Corp; OH - Cincinnati; OR - Portland Hillsboro 1 (HUB); PA - Collegeville; TX - Richardson (HUB); UT - SLC S Valley (HUB); VA - Richmond"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4438491009,"updated_at":"2026-10-20T10:51:05-04:00","requisition_id":"R0000002411","title":"Incident Response Analyst I","company_name":"Flexential Corp.","first_published":"2026-10-09T18:29:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;The Incident Response Analyst I is responsible for the initial analysis and classification of customer cases, as well as following troubleshooting documentation to quickly assess the customer situation and escalate if needed. The Incident Response Analyst I will also work with the customer through different types of media to provide a superior customer experience through tactical troubleshooting, monitoring, and proactive incident resolution for Flexential\u0026#39;s customer environments. A strong combination of technical analysis, troubleshooting, documentation skills, and quick and friendly communication is vital to the Incident Response Analyst I role.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provides initial analysis and triage for incoming customer calls, monitoring alerts, and customer-submitted tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish friendly initial communications to customers to let them know we hear and understand the request/incident, and set concise and clear expectations regarding customer requests and incidents in a prompt manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document resolution and proactive status updates to technical issues clearly for customers and team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works closely with our Level 2 support team to stay current on technology trends and information technology concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customers and teammates to determine improvement areas in capabilities and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve customer requests and incidents with a high sense of urgency and ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a team player focused on collective improvement and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align to ITIL best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in a high-paced environment where system administrators need to prioritize workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively work with vendors to create resolution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of relevant operating systems (see below).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good organization, time management, and prioritization skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot and think critically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication skills, including phone etiquette, writing, and active listening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great customer service skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seeking new knowledge and curious by nature.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Positive attitude with a strong sense of urgency and ownership of quality work deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Associate degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1-3 years of system administration, network administration, or database administration experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of customer service experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network+, Security+, and/or CCNA desired.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Microsoft MCP or MCSA preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of command-line tools such as CMD, Telnet, SSH, GIT, and SCP (PowerShell, Bash, or VBScript language skills are a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Current experience applying troubleshooting techniques across various server, application, and network technologies, including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote Desktop, SSH, FTP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Server Technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;VMware and/or other virtualization technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Linux (or other *nix platforms)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;VLANs, ACLs, IP subnets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Networking and switching concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Load balancing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firewall configuration (Fortigate, Cisco ASA)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Physical Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Walk or stand for 50% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate or advanced keyboard usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lift 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Base Pay Range\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The hourly salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$26.00\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;- $29.00\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Work Location\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;This position follows Flexential\u0026#39;s workplace guidelines. Employees who reside within 30 miles of an assigned office or data center and work a day-shift schedule are generally expected to work onsite two days per week. Employees who reside more than 30 miles away, have a commute exceeding one hour, or working night shift, may be considered for remote work, subject to business needs and manager approval.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3 class=\u0026quot;x_elementToProof\u0026quot;\u0026gt;Training Period\u0026lt;/h3\u0026gt;\n\u0026lt;div class=\u0026quot;x_elementToProof\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Duration: 3 months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role includes a training period covering the technical work, processes, and client communication to fully prepare you for success in the role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule: Day Shift (Monday - Thursday or Tuesday - Friday)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3 class=\u0026quot;x_elementToProof\u0026quot;\u0026gt;Shift Information\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-editing-info=\u0026quot;{\u0026amp;quot;applyListStyleFromLevel\u0026amp;quot;:true}\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;After completion of the training period, your assigned shift will be based on business needs.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Potential shift schedules: 8:00 AM to 7:00 PM or 8:00 PM to 7:00 AM\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Potential shift workdays: Sunday to Wednesday or Wednesday to Saturday\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039097009,"name":"Service Support \u0026 Reliability","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4417202009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4241708009,"location":{"name":"US (Remote)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":["CO - Denver Corp","Portland, OR","Salt Lake City, UT"],"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4417202009,"updated_at":"2026-10-20T10:52:03-04:00","requisition_id":"R0000002398","title":"Manager, Area Engineering","company_name":"Flexential Corp.","first_published":"2026-09-23T11:28:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include owning the overall operation and maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) within a market, leading to mission-critical uptime of 99.999% or higher. This position will also serve as a technical resource for the Critical Infrastructure, Design and Construction teams. Identify strategic business opportunities and threats, develop and implement plans and processes to achieve long term business objectives.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide trusted technical and management guidance to the operations team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the commissioning of new data centers and infrastructure augmentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Will develop, implement and administer new program level planning and project management, as well as work to improve existing Programs to support site operations on the approval from the Director of Data Center Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Will support the Operations Group with both technical and administrative tasks related to the overall proper operation, maintenance, and training of the facilities nationwide.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Will directly supervise and critique work performance by subcontractors to ensure adherence to standards, schedules and specifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Will find and correct maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities including management support of vendors and sub-contractors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Will support and train new hire personnel in the planning, scheduling and completion of preventative, corrective and emergency maintenance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Will require the ability to prioritize and handle multiple projects, have strong oral and written communication skills, and the ability to navigate common word processing programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate independently with limited direct management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform root cause analysis of equipment failures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all safety procedures are adhered to by vendor and Flexential staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop site solutions in support of various key infrastructure and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate complex technical information to a non-technical audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish performance benchmarks, conduct analyses and prepare reports on all aspects of the critical facility operations and maintenance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually drive innovation with a focus on reducing operational costs and mitigating risk in the facility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure monitoring/alerting of facility equipment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned by management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must have 10 years of direct, relevant technical experience with Data Center MEP equipment operation, construction and maintenance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a management position with 5 or more direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with root cause analysis and troubleshooting/problem solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience within a critical infrastructure environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applicable military experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applicable trade experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced electrical or mechanical certifications (Bachelor\u0026#39;s degree or higher in a relevant engineering discipline).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience working in data centers with an emphasis on building and equipment operation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in a management position with 5 or more direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Physical Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Walk or Stand for 50% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate or advanced keyboard usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lift 50 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel 10% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Base Pay Range\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Annualized salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$130,000 - $150,000. \u0026lt;/strong\u0026gt;However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Variable Pay\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Discretionary annual bonus, based on personal and company performance.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Safety Hazards\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This position has the following safety hazards:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;☒ Chemical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Electrical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Ergonomics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Climb ladders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Mechanical lift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Noise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Temperature Extremes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Trip/Fall\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;☒ Driving (must possess valid driver\u0026#39;s license and insurance)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039087009,"name":"Design, Engineering and Construction","child_ids":[],"parent_id":null}],"offices":[{"id":4039862009,"name":"TX - Richardson (HUB)","location":null,"child_ids":[],"parent_id":4035396009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4420939009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4244032009,"location":{"name":"US (Remote)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":["Remote (Nationwide)"],"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4420939009,"updated_at":"2026-10-20T10:53:10-04:00","requisition_id":"R0000002400","title":"Manager, ServiceNow Platform","company_name":"Flexential Corp.","first_published":"2026-09-25T14:12:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;The Manager, ServiceNow Platform is accountable for day-to-day platform prioritization, roadmap coordination, governance, delivery readiness, supportability, and practical business value tracking for Flexential’s ServiceNow platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Vice President of Business Technology, this role translates platform strategy into actionable priorities, coordinates intake and delivery readiness, and ensures stakeholder commitments are visible, sequenced, and supportable. The role may be consulted on adoption planning and impacts but is not accountable for platform adoption.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position directly manages a team of 4-6 ServiceNow Developers and Administrators and partners closely with development, architecture, operations, security, Strategic Portfolio Management, the Project Management Office, finance, procurement, vendors, and business stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate must be a player/coach and be hands-on in this role.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Platform Governance and Standards\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define practical standards for ServiceNow intake, prioritization, roadmap management, architecture review, release readiness, documentation, supportability, adoption input, and value tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run ServiceNow governance routines and maintain traceable visibility into decisions, tradeoffs, risks, dependencies, and escalations for the Platform Director and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish guardrails that reduce shadow work, unclear ownership, duplicate configuration, unmanaged customization, and unapproved commitments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Roadmap, Intake and Prioritization\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain the ServiceNow roadmap based on business priorities, platform strategy, technical considerations, dependencies, risks, releases, and decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure work enters through approved intake channels and meets minimum readiness standards before sequencing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own ServiceNow platform content and communications channels, including the SharePoint site or web page, release notes, and weekly platform updates; stakeholder and program updates will provided by the IT Delivery Manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Team Leadership\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop the ServiceNow team, with clear accountability for technical direction, product priorities, roadmap execution, stakeholder engagement, and platform outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set expectations for ownership, technical decision discipline, product management, communication, stakeholder management, governance participation, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support hiring, role clarity, performance feedback, development planning, workload balance, and succession planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build an accountable team culture that balances speed, quality, platform health, business value, and sustainable operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Delivery Readiness and Risk Management\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with development to ensure ServiceNow commitments align to approved decisions, capacity inputs, architecture readiness, release timing, and support readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set minimum readiness expectations for testing, documentation, support handoff, rollback planning, post-release ownership, and adoption-related inputs required by business or change owners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate risks affecting platform health, stakeholder commitments, budget, staffing, compliance, or enterprise outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a consulted partner on technical debt, integration sprawl, customization risk, support complexity, data quality, and value realization when execution ownership resides with other teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Vendor, Metrics and Escalation Ownership\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own large program statements of work with vendors, ensuring scope, deliverables, assumptions, dependencies, handoffs, and acceptance criteria align to ServiceNow priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use metrics, usage insights, incident trends, backlog health, vendor performance inputs, and stakeholder feedback to inform prioritization recommendations, statement-of-work adjustments, and resourcing discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set day-to-day governance expectations, require decision traceability, return work that is not ready, manage prioritization within agreed guardrails, and escalate funding, staffing, priority, risk, or exception decisions to the Platform Director.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Job Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Experience\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in enterprise systems, platform management, ServiceNow, enterprise service management, product management, technology delivery, or program coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical and product-aligned roles, coaching team members, managing performance, and clarifying ownership in a matrixed environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong stakeholder communication skills and the ability to translate platform, delivery, and risk topics into clear updates, options, and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with platform owners, architecture, development, security, operations, finance, procurement, the Project Management Office, business stakeholders, and vendors without assuming ownership of partner teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, candidates have 5 years of experience as a ServiceNow Senior Developer or Architect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on leadership experience with ServiceNow modules, platform governance, integrations, automation, reporting, data quality, and release management preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in global, infrastructure, operations, data center, construction, or high-growth environments preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to apply practical judgment, maintain an enterprise mindset, communicate concise tradeoffs, coach accountability, and follow through without creating unnecessary process burden.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build a team culture that values ownership, collaboration, responsible escalation, continuous improvement, platform health, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Travel requirement: approximately 20%, with the potential to increase based on business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Compensation\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Base Pay Range\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Annualized salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$132,000 - $145,000 annually\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Variable Pay\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Discretionary annual bonus, based on personal and company performance.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Physical Demands and Special Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The employee must occasionally lift and/or move up to 25 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n#LI-Remote\u0026lt;hr\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039118009,"name":"Technology Services","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4435704009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4254583009,"location":{"name":"Atlanta, GA; Charlotte, NC; Dallas, TX; Denver, CO; Philadelphia, PA; Portland, OR; Tampa, FL"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4435704009,"updated_at":"2026-10-20T10:57:15-04:00","requisition_id":"R0000002409","title":"Program Manager, Cloud \u0026 Data Protection","company_name":"Flexential Corp.","first_published":"2026-10-09T15:39:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;The Program Manager, Cloud \u0026amp;amp; Data Protection accelerates product development and innovation by creating the clarity, governance, and cross-functional execution discipline needed to move high-priority initiatives from concept through launch. The role builds integrated plans, aligns owners and dependencies, removes delivery barriers, and drives timely decisions and commitments. By providing structure around execution, this individual enables Product Managers, Architects, and Analysts to spend more time on customer insight, product strategy, solution design, and innovation while giving Product leadership a clear view of portfolio health, delivery confidence, and required interventions.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;Program and Portfolio Management\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate product direction into integrated execution plans with clear outcomes, milestones, owners, dependencies, risks, and decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain an integrated view of assigned programs, assess delivery confidence, and recommend sequencing, priority, or resource tradeoffs when constraints threaten outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead recurring program and portfolio reviews that document commitments, resolve blockers, and escalate unresolved risks with clear impacts, options, and required decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Program Governance and Delivery Standards\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Apply the Product Development Lifecycle as a practical execution framework, ensuring stage-gate criteria, required deliverables, readiness decisions, and approvals are completed without unnecessary delay.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish fit-for-purpose program controls, including integrated plans, risk, assumption, issue, and dependency logs; RACI matrices; decision records; launch-readiness criteria; and executive status reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify systemic causes of delay, simplify cross-functional handoffs, and coach initiative owners on governance, escalation, and effective use of supporting tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Cross-Functional Stakeholder Management\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product Managers to convert product priorities and innovation concepts into executable programs while preserving their ownership of customer insight, product strategy, business outcomes, and roadmap direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage cross-functional dependencies and resolve conflicts involving scope, timelines, requirements, handoffs, or resource commitments, escalating decisions when working teams cannot align.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent assigned programs in cross-functional planning, governance, and executive review forums.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Portfolio Reporting and Executive Visibility\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain reliable portfolio reporting on milestones, risks, dependencies, decisions, capacity constraints, and recovery actions so leaders can assess delivery confidence and intervene when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate program inputs to roadmap reviews, quarterly business reviews, and resource-planning discussions, presenting clear impacts, options, and recommended tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in business, information systems, engineering, or a related field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience leading complex, cross-functional projects or programs within a technology, cloud, infrastructure, or managed services organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience owning complex cross-functional programs from planning through completion, including integrated schedules, risks, dependencies, executive communications, and delivery recovery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of project and program management disciplines, with experience establishing governance, managing scope and change, resolving dependencies, and improving delivery practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage multiple concurrent projects and priorities independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to translate complex program information into concise executive updates, decision requests, risk assessments, tradeoff recommendations, and recovery plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with project or portfolio management tools such as Smartsheet, Asana, Jira, or Monday.com, along with Microsoft Excel, PowerPoint, and Word, with demonstrated ability to build integrated schedules, risk, assumption, issue, and dependency logs; RACI matrices; decision records; and executive program reporting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience leading programs within a Product Management, cloud, managed services, or infrastructure technology environment and partnering effectively with Product Managers, Product Architects, Engineering, and operational teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with product development lifecycle (PDLC) frameworks and stage-gate or agile methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience assessing resource constraints across complex programs and developing practical sequencing, tradeoff, or recovery recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP, PgMP, or a similar project or program management certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex partner or vendor workstreams that affect product development milestones, technical readiness, or launch outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Physical Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is primarily office-based and may be performed in a hybrid or remote environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain stationary for extended periods while working on a computer, participating in meetings, and reviewing documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to occasionally move and transport light materials such as a laptop, notebook, or training materials.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Compensation\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW512466 BCX0\u0026quot; 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data-ccp-parastyle-linked-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;ee5060c7-6139-50c6-abfe-a08c8baaa7fb|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[469777841,\u0026amp;quot;Roboto Light\u0026amp;quot;,469777842,\u0026amp;quot;Arial\u0026amp;quot;,469777843,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777844,\u0026amp;quot;Roboto Light\u0026amp;quot;,469769226,\u0026amp;quot;Roboto Light,Arial\u0026amp;quot;,335551500,\u0026amp;quot;4210752\u0026amp;quot;,268442635,\u0026amp;quot;18\u0026amp;quot;,469775450,\u0026amp;quot;Body Copy Char\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;BodyCopyChar\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,134231262,\u0026amp;quot;true\u0026amp;quot;,469777929,\u0026amp;quot;Body Copy\u0026amp;quot;,469778324,\u0026amp;quot;FPS Body Char\u0026amp;quot;]}\u0026quot;\u0026gt;Base Pay Range\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW512466 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW512466 BCX0\u0026quot; data-ccp-parastyle=\u0026quot;Body Copy\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;: \u0026lt;/strong\u0026gt;Annualized salary range offered for this position is estimated to be\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW512466 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW512466 BCX0\u0026quot; data-ccp-parastyle=\u0026quot;Body Copy\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;$118,000 - $130,000\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW512466 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW512466 BCX0\u0026quot; data-ccp-parastyle=\u0026quot;Body Copy\u0026quot;\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW512466 BCX0\u0026quot; data-ccp-parastyle=\u0026quot;Body Copy\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW512466 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW512466 BCX0\u0026quot; data-ccp-parastyle=\u0026quot;Body Copy\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW6613543 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW6613543 BCX0\u0026quot; data-ccp-parastyle=\u0026quot;Body Copy\u0026quot; data-ccp-parastyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;be70b9a8-61f4-5cfb-ad8d-112ef04fb3de|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[469777841,\u0026amp;quot;Roboto Light\u0026amp;quot;,469777844,\u0026amp;quot;Roboto Light\u0026amp;quot;,469769226,\u0026amp;quot;Roboto Light,Arial\u0026amp;quot;,335551500,\u0026amp;quot;4210752\u0026amp;quot;,268442635,\u0026amp;quot;18\u0026amp;quot;,335559685,\u0026amp;quot;450\u0026amp;quot;,469777462,\u0026amp;quot;3960,4680,8280\u0026amp;quot;,469777927,\u0026amp;quot;3,0,3\u0026amp;quot;,469777928,\u0026amp;quot;1,1,1\u0026amp;quot;,335559740,\u0026amp;quot;240\u0026amp;quot;,201341983,\u0026amp;quot;2\u0026amp;quot;,335559739,\u0026amp;quot;120\u0026amp;quot;,335559738,\u0026amp;quot;60\u0026amp;quot;,469777842,\u0026amp;quot;Arial\u0026amp;quot;,469777843,\u0026amp;quot;Times New Roman\u0026amp;quot;,469775450,\u0026amp;quot;Body Copy\u0026amp;quot;,201340122,\u0026amp;quot;2\u0026amp;quot;,134234082,\u0026amp;quot;true\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;BodyCopy\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469777929,\u0026amp;quot;Body Copy Char\u0026amp;quot;,469778324,\u0026amp;quot;FPS Body\u0026amp;quot;]}\u0026quot; data-ccp-parastyle-linked-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;ee5060c7-6139-50c6-abfe-a08c8baaa7fb|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[469777841,\u0026amp;quot;Roboto Light\u0026amp;quot;,469777842,\u0026amp;quot;Arial\u0026amp;quot;,469777843,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777844,\u0026amp;quot;Roboto Light\u0026amp;quot;,469769226,\u0026amp;quot;Roboto Light,Arial\u0026amp;quot;,335551500,\u0026amp;quot;4210752\u0026amp;quot;,268442635,\u0026amp;quot;18\u0026amp;quot;,469775450,\u0026amp;quot;Body Copy Char\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;BodyCopyChar\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,134231262,\u0026amp;quot;true\u0026amp;quot;,469777929,\u0026amp;quot;Body Copy\u0026amp;quot;,469778324,\u0026amp;quot;FPS Body Char\u0026amp;quot;]}\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Variable Pay: \u0026lt;/strong\u0026gt;Discretionary annual bonus, based on personal and company performance.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;EOP Selected SCXW6613543 BCX0\u0026quot; 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data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:2,\u0026amp;quot;335551550\u0026amp;quot;:1,\u0026amp;quot;335551620\u0026amp;quot;:1,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335559740\u0026amp;quot;:240,\u0026amp;quot;469777462\u0026amp;quot;:[3960,4680,8280],\u0026amp;quot;469777927\u0026amp;quot;:[3,0,3],\u0026amp;quot;469777928\u0026amp;quot;:[1,1,1]}\u0026quot;\u0026gt;#LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039082009,"name":"CDP Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4057406009,"name":"PA - Remote","location":"PA - Remote","child_ids":[],"parent_id":4035388009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4459700009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4280061009,"location":{"name":"US (Remote)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4459700009,"updated_at":"2026-10-21T14:11:05-04:00","requisition_id":"R0000002425","title":"Real Estate Analyst","company_name":"Flexential Corp.","first_published":"2026-10-21T11:42:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Real Estate Analyst is responsible for providing financial, analytical, and presentation support for Flexential\u0026#39;s Real Estate organizations. Reporting directly to the Vice President, Real Estate, this role serves as a critical business partner in evaluating real estate investments, supporting development planning, and delivering executive-level analyses that drive strategic decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Analyst will develop and maintain financial models supporting site acquisitions, market expansions, development projects, and capital investments while creating presentation materials, including investment committee business cases for Executive Leadership, the Board of Directors, community stakeholders, and other key audiences. This role combines strong financial analysis, storytelling, and communication skills to transform complex information into actionable insights and compelling business recommendations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to analytical and financial responsibilities, the Analyst will support day-to-day portfolio management activities, including landlord communications, lease administration support, and coordination of site-specific real estate initiative. The ideal candidate is highly analytical, detail-oriented, and comfortable working in a fast-paced environment where financial modeling, executive communication, and strategic planning intersect.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Key Responsibilities and Essential Job Functions \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Financial Modeling \u0026amp;amp; Investment Analysis \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain financial models supporting real estate acquisitions, development projects, capital investments, and expansion initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and analyze development pro formas, project budgets, construction cost forecasts, and investment scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform return-on-investment analyses, sensitivity analyses, and scenario modeling to support business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support evaluation of new market opportunities, site selection initiatives, and portfolio growth strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor project financial performance and identify potential risks and opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Portfolio Management \u0026amp;amp; Real Estate Operations \u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support day-to-day management of Flexential’s leased and owned real estate portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate communications with landlords, property managers, brokers, and other external real estate partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with lease administration activities, including tracking critical dates, rent commencement, lease expirations, notice requirements, and landlord obligations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and maintain portfolio records, lease summaries, project documentation, and key real estate databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support due diligence efforts associated with acquisitions, dispositions, and lease transactions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Executive, Board \u0026amp;amp; Community Presentations \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create executive-ready PowerPoint presentations, dashboards, and reports for leadership meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop presentation materials for Board of Directors meetings and strategic planning discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support preparation of community engagement, municipal, and economic development presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex financial and operational information into clear, compelling visual narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop charts, graphs, scorecards, maps, and visualizations that improve decision-making and communication.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Portfolio Reporting \u0026amp;amp; Business Intelligence \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain portfolio reporting, key performance indicators, scorecards, and executive dashboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track market activity, project pipelines, transaction status, and portfolio performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consolidate information from multiple stakeholders into concise executive summaries and reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop recurring reporting packages for leadership review. Identify trends, risks, and opportunities impacting portfolio performance. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Market Research \u0026amp;amp; Strategic Insights \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct research on real estate markets, competitive developments, land opportunities, economic conditions, and infrastructure availability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support site selection efforts through market analysis and data-driven recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain market intelligence resources and portfolio databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor industry trends and emerging opportunities that may impact portfolio strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Vice President, Real Estate and Real Estate Program Manager to support portfolio planning and strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Design, Construction, Finance, Operations, Energy, Legal, and Product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support business case development and strategic investment recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute analytical insights that improve planning, forecasting, and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scope \u0026amp;amp; Impact \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serves as the primary analytical resource supporting Real Estate initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develops financial models used to evaluate significant capital investments and development projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produces materials presented to Executive Leadership, Board members, municipalities, customers, and community stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports the ongoing management and administration of Flexential’s real estate portfolio, helping ensure effective execution of lease obligations and landlord relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influences strategic decisions through financial analysis, reporting, and data-driven recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports initiatives that directly impact portfolio growth, capital deployment, and long-term business strategy. \u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Finance, Real Estate, Economics, Business, Accounting, Engineering, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of experience in real estate analysis, development finance, corporate finance, investment analysis, construction finance, or related fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building financial models supporting real estate transactions, development projects, or capital investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with commercial real estate concepts, lease administration, landlord relations, and portfolio management practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating multiple projects and stakeholders in a fast-paced corporate real estate environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Microsoft Excel skills, including financial modeling, forecasting, and scenario analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Microsoft PowerPoint skills with the ability to create executive-level presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, quantitative, and problem-solving capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written, verbal, and visual communication skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting commercial real estate, data center, infrastructure, industrial, or development projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing construction budgets, development pro formas, or investment models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience preparing materials for executive leadership, boards, investors, or community stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with capital planning, portfolio management, and project financial analysis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range: \u0026lt;/strong\u0026gt;The annual salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$72,000 - $87,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location:\u0026lt;/strong\u0026gt; This position is open to remote candidates located anywhere within the United States, except in states where company employment is not currently available. Please refer to the application for state-specific restrictions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay:\u0026lt;/strong\u0026gt; Discretionary annual bonus, based on personal and company performance.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039124009,"name":"Real Estate","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4459698009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4280060009,"location":{"name":"US (Remote)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4459698009,"updated_at":"2026-10-21T11:46:30-04:00","requisition_id":"R0000002424","title":"Real Estate Program Manager","company_name":"Flexential Corp.","first_published":"2026-10-21T11:46:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Real Estate Program Manager is a senior individual contributor responsible for leading complex real estate programs, transactions, and strategic initiatives that support Flexential\u0026#39;s growth, operational scalability, and portfolio performance. This role serves as a trusted subject matter expert and strategic partner across the organization, driving the execution of high-impact projects that require coordination across multiple functions, including Operations, Finance, Legal, Design \u0026amp;amp; Construction, Energy, Product, and Executive Leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating with significant autonomy, the Real Estate Program Manager manages large-scale initiatives through all phases of planning and execution, providing analytical insights, influencing key decisions, and ensuring successful project outcomes. This position is accountable for managing complex projects, budgets, risks, timelines, and stakeholder relationships while continuously identifying opportunities to improve processes, portfolio performance, and operational effectiveness. The ideal candidate combines deep commercial real estate expertise with strong program management, business acumen, and the ability to influence outcomes across cross-functional teams without direct authority.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions \u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Real Estate Strategy \u0026amp;amp; Portfolio Management \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead real estate programs and strategic initiatives that support capacity growth, market expansion, portfolio optimization, and business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate market opportunities and site selection alternatives through financial, operational, and strategic analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop recommendations to support leasing, acquisitions, dispositions, renewals, and other portfolio decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor portfolio performance and identify opportunities to improve utilization, scalability, efficiency, and long-term value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support development and execution of short- and long-range portfolio strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Transaction \u0026amp;amp; Project Leadership \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage complex real estate transactions from initial evaluation through execution and handoff to internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead negotiations and coordinate efforts with brokers, landlords, developers, consultants, attorneys, and other external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive project schedules, budgets, due diligence efforts, approvals, and critical milestones to ensure successful execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate risks, dependencies, and potential obstacles and develop mitigation strategies to maintain project objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure real estate initiatives are aligned with operational requirements, business priorities, and customer commitments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Program Management \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and coordinate cross-functional teams to deliver complex projects involving multiple stakeholders and competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish project governance, communication plans, and execution frameworks to improve consistency and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate decision-making by providing clear analysis, recommendations, and actionable insights to business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence project outcomes through collaboration, expertise, and strong stakeholder management rather than formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment among cross-functional teams to ensure timely execution of strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt; Financial \u0026amp;amp; Business Analysis \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain financial models, business cases, and investment analyses supporting real estate decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze market trends, operating costs, capital expenditures, and portfolio performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present recommendations to senior leadership based on financial, operational, and strategic considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support forecasting, reporting, and strategic planning activities within the Real Estate function.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Process Improvement \u0026amp;amp; Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve real estate processes, tools, reporting, and project delivery methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement best practices that enhance efficiency, scalability, and consistency across the portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain standards, documentation, and reporting processes supporting organizational objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to strategic initiatives designed to improve operational performance and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a resource and mentor to project team members and less experienced contributors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scope \u0026amp;amp; Impact \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leads complex real estate programs, transactions, and portfolio initiatives with significant operational, financial, and strategic impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manages multiple concurrent projects involving substantial investment, business risk, and executive visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides subject matter expertise and recommendations that influence portfolio strategy and key business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives collaboration across multiple business functions to achieve organizational objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercises independent judgment in evaluating alternatives, solving complex problems, and managing project risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributes to the development and execution of departmental and cross-functional strategic plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establishes processes and governance frameworks that improve execution, efficiency, and operational effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influences outcomes through expertise, leadership, and stakeholder engagement without direct managerial authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports continuous improvement initiatives that enhance scalability, reliability, and portfolio performance. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Real Estate, Business Administration, Finance, Economics, Engineering, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8-12 years of progressive experience in commercial real estate, program management, portfolio management, development, corporate real estate, or related disciplines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years of experience in the data center industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading complex real estate transactions, programs, and cross-functional initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of commercial real estate principles, transaction management, due diligence, financial analysis, and portfolio planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple high-priority projects with competing deadlines and diverse stakeholder groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience influencing decisions and driving results in a matrixed organizational environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, problem-solving, negotiation, and decision-making skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, presentation, and relationship management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with financial modeling, project management tools, and Microsoft Office applications.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master\u0026#39;s degree in Business Administration, Real Estate, Finance, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional certifications such as PMP, CCIM, MCR, or similar industry credentials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting data center, mission-critical infrastructure, technology, telecommunications, or industrial real estate portfolios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with executive leadership teams on strategic planning and complex investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of lease administration, development projects, and capital planning processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range:\u0026lt;/strong\u0026gt; The annual salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$104,000 - $120,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location:\u0026lt;/strong\u0026gt; This position is open to remote candidates located anywhere within the United States, except in states where company employment is not currently available. Please refer to the application for state-specific restrictions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay:\u0026lt;/strong\u0026gt; Discretionary annual bonus, based on personal and company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039124009,"name":"Real Estate","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4417204009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4241709009,"location":{"name":"CO - Denver Corp"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":null,"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4417204009,"updated_at":"2026-10-20T10:57:49-04:00","requisition_id":"R0000002397","title":"Senior Digital Workplace Support Analyst","company_name":"Flexential Corp.","first_published":"2026-09-23T15:34:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Senior Digital Workplace Support Analyst is the senior technical support expert for the employee technology experience across a Microsoft based, cloud first environment. Working within a modern support model built on AI driven engagement, automation, and seamless user interaction, this role focuses on resolving complex technical issues that extend beyond automated and standardized support workflows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Analyst owns complex issues end to end across Microsoft 365, collaboration, conferencing, and end user devices, delivering high-quality support to all employees including executives and VIPs. Beyond issue resolution, the role improves the digital workplace experience by strengthening knowledge and self-service, enabling automation and AI capabilities, and mentoring Service Desk staff. The Senior Analyst partners with engineering, identity, and infrastructure teams.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities and Essential Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Service Desk and ITSM\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a senior point of resolution for complex incidents and requests, and as a first escalation tier for the Service Desk team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise independent judgment in determining appropriate resolution paths and escalate issues requiring broader organization authority or specialized engineering expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply ITIL practices across incident and request management in ServiceNow, with accurate, complete, and timely documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead or coordinate major incident response and conduct root cause analysis to restore service quickly and prevent recurrence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive issues through completion by managing dependencies, stakeholder communications, and action items until closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on SLA attainment, resolution metrics, and ticket trends, and surface data driven recommendations for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues and contribute to problem management and knowledge improvements that reduce repeat tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze service trends, operational data, and user experience feedback to identify improvement opportunities and provide recommendations to management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate root causes of recurring issues and implement sustainable fixes where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Onboarding and Offboarding\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute new hire onboarding and termination workflows, including account setup, device readiness, and access changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate provisioning and deprovisioning across identity, licensing, and device platforms for a smooth day one and clean exit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Device Support and Standards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support modern device provisioning through Microsoft Intune and Windows Autopilot, including enrollment and basic configuration and compliance checks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow established hardware standards and device lifecycle processes and escalate configuration or engineering changes to the appropriate engineering or infrastructure team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Workstation Patching\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor patch and update compliance on end user devices and perform remediation on non-compliant machines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate systemic patching or compliance gaps to the appropriate engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Security and Compliance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Apply and support endpoint security and compliance policies, including MFA and conditional access, in partnership with Information Security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support device compliance and follow endpoint hardening and Zero Trust principles in day-to-day support and provisioning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Video Conferencing Platform\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support conference room and video conferencing technology, including Teams based rooms and associated audio and video hardware.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform readiness checks on room systems, microphones, displays, and remote audio ahead of key meetings and events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Executive, VIP, and Event Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver white glove technical support to executives and VIP users with ownership, responsiveness, and discretion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide onsite and direct support for company events, town halls, and live presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain effective working relationships with leaders, managers, and key stakeholders to ensure successful support outcomes and a high-quality employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Microsoft Collaboration and Productivity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide expert support across Microsoft 365, including Teams, Exchange Online, SharePoint Online, and OneDrive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot everyday identity and access issues in Microsoft Entra ID, including MFA, sign in, and permissions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Software Licensing Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support software provisioning and license assignment across M365 and enterprise applications, maintain accurate usage data, and provide reporting and analysis to support operational decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adoption, Knowledge, and Continuous Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support adoption of new digital workplace tools, including Microsoft Copilot, through enablement, training, and change communications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain clear knowledge base articles and runbooks that support reuse across support channels and AI experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI enabled support tools to improve efficiency, and mentor Service Desk staff to raise overall technical capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing coaching, technical guidance, and knowledge sharing to Service Desk analysts to improve team effectiveness and technical capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify operational inefficiencies and coordinate implementation of approved process and service improvements across support and technology teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead small operational initiatives requiring coordination among technical teams, vendors, and business stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Coordination and Operational Ownership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate activities across technical teams, vendors, and business stakeholders to support operational initiatives and service improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of coordination for initiatives that require participation from multiple groups but do not require formal project management resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor progress, manage dependencies, and ensure assigned initiatives are completed successfully.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate operational challenges and evaluate practical solutions that improve quality, efficiency and employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years of IT support or service desk experience, with demonstrated growth into senior or second level support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting expertise across Microsoft 365, Windows endpoints, and everyday identity and access issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with endpoint management tools such as Microsoft Intune for device support and compliance checks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ITSM tools, preferably ServiceNow, and with ITIL based incident and request management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of networking fundamentals, including DNS, DHCP, VPN, and connectivity troubleshooting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Technical Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Associate or Bachelor\u0026#39;s degree in Information Technology or a related field, or an equivalent combination of education and experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Windows and macOS endpoints, device provisioning, and software deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills with a strong customer focused mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Certifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;MD-102: Microsoft 365 Certified: Endpoint Administrator Associate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SC-300: Microsoft Certified: Identity and Access Administrator Associate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AB-900: Microsoft 365 Certified: Copilot and Agent Administration Fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ITIL 4 Foundation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Windows Autopilot and Apple Business Manager or equivalent enrollment technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting Teams Rooms or modern video conferencing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working PowerShell scripting ability for troubleshooting, reporting, and light automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI enabled support, virtual agents, or chatbot platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods and work at a computer for prolonged durations, with occasional standing and walking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and move light IT equipment such as laptops, peripherals, and conferencing hardware, up to 25 lbs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Periodic onsite support, event support, and limited after hours or on call coverage on a rotational basis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Range\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Annualized salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$80,000 - $90,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Discretionary annual bonus, based on personal and company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;This role is based in our Denver, CO Headquarters and is primarily hybrid with designated in-office days on Tuesdays and Wednesdays. Due to the nature of IT support operations, full-time office presence may be required when necessary to meet service levels, support critical initiatives, or address business requirements.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#LI-Hybrid\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039129009,"name":"Service Desk \u0026 End User Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/flexentialcorp/jobs/4459409009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4279863009,"location":{"name":"US (Remote)"},"metadata":[{"id":6420577009,"name":"Additional Posting Locations","value":["Atlanta, GA","Dallas, TX","Louisville, KY","Portland, OR","Salt Lake City, UT","Tampa, FL"],"value_type":"multi_select"},{"id":4945284009,"name":"Worker Type","value":"Employee","value_type":"single_select"}],"id":4459409009,"updated_at":"2026-10-20T16:43:15-04:00","requisition_id":"R0000002421","title":"Supervisor, Cloud Technical Account Management","company_name":"Flexential Corp.","first_published":"2026-10-20T16:32:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Supervisor, Cloud Technical Account Management owns the growth and performance of Flexential’s Cloud TAM service and leads the team that delivers it, a group of Cloud Technical Account Managers (TAMs) and FTS Cloud Services Engineers. This role runs the Cloud TAM team as a business: partnering closely with Sales to drive bookings and attach the TAM service to new and existing cloud customers, managing the service pipeline, and owning the financial model, dashboards, and reporting that show the service’s revenue, growth, and profitability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines team leadership with strong commercial and financial acumen. They are as comfortable in a sales call or pipeline review as they are leading a customer escalation, and they hold the team accountable for both service quality and business results. The Supervisor reports financial and operational metrics to the Director of FTS on a regular cadence and uses that data to drive pricing, staffing, and growth decisions for the service.\u0026lt;/p\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Service Growth \u0026amp;amp; Sales Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the growth of the Cloud TAM service, partnering with Sales leadership, Account Executives, and Customer Success Managers (CSMs) to position and sell the service to new and existing cloud customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the TAM service expert in the sales cycle by joining customer calls, presenting the service, scoping engagements, and supporting proposals and pricing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver sales enablement for the TAM service, including pitch materials, value messaging, qualification criteria, and customer success stories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify upsell, expansion, and attach opportunities within the existing customer base and work with account teams to close them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer retention and renewals by ensuring every TAM customer can clearly see the value the service delivers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Pricing teams to refine TAM service packaging, pricing, and positioning based on market and customer feedback.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pipeline, Financial Performance \u0026amp;amp; Reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track and manage the TAM service pipeline in Salesforce in partnership with Sales, including opportunity stages, forecast accuracy, and win/loss trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a financial model for the Cloud TAM service covering revenue, cost of delivery, team utilization, margin, and profitability by customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain reports and dashboards that track pipeline, bookings, recurring revenue, churn, margin, utilization, and customer health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report financial and operational metrics to the Director of FTS on a regular cadence, with clear analysis of trends, risks, and recommended actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecast revenue and headcount needs and build business cases for team growth tied to bookings and profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer-level margin and utilization data to inform pricing, account assignments, and staffing decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; People Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Supervise a team of Cloud TAMs and FTS Cloud Services Engineers, providing day-to-day direction, prioritization, and support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular 1:1s, set clear performance goals tied to service quality and business results, and manage performance reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead recruiting, hiring, and onboarding for the team in partnership with the Director of Manage Services and P\u0026amp;amp;C.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach TAMs and Engineers to identify and surface expansion opportunities and to articulate the value of the service to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build individual development plans and drive cross-training between TAMs and Engineers so expertise is shared across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Service Delivery \u0026amp;amp; Escalation Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assign customer accounts and Engineer coverage based on account complexity, technical skill set, profitability, and team capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the escalation point for critical customer issues, major incidents, and executive-level concerns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the team consistently delivers high-quality technical reviews, health checks, QBRs, and RCA reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry a limited portfolio of strategic customer accounts as business needs require.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain team standards, playbooks, and processes that allow the service to scale profitably.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in technical account management, customer success, solutions engineering, or managed services, including 2+ years of formal or informal leadership of technical or customer-facing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record partnering with sales teams to grow a service line or book of business, with measurable results against bookings or revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Sales teams to support service growth, customer expansion, and revenue generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial reporting, business performance metrics, forecasting, and dashboard development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to coach, develop, and hold team members accountable while building a positive, high-performing team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid knowledge of cloud infrastructure, virtualization (VMware), networking, storage, and disaster recovery (Zerto, DRaaS), with the technical credibility to position the service and guide the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills with experience presenting to technical, sales, and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience as a practice lead, service owner, or similar role with accountability for a service line’s revenue or P\u0026amp;amp;L.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or scaling a TAM, customer success, or managed services offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing sales enablement, pricing, or service packaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise customers in a managed services, data center, or cloud provider environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Flexential’s product suite and cloud service offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications (preferred but not required):\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ITIL v4 (Service Management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;VMware VCP (VMware Certified Professional)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Solutions Architect or Azure Administrator\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to sit for extended periods of time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Moderate or advanced keyboard usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Limited travel is required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position has the following safety hazards:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ergonomics\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Pay Rang\u0026lt;/strong\u0026gt;e: The annual salary range offered for this position is estimated to be \u0026lt;strong\u0026gt;$110,000 - $120,000\u0026lt;/strong\u0026gt;. However, the actual pay range depends on each candidate’s experience, location, and qualifications.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Variable Pay:\u0026lt;/strong\u0026gt; Discretionary annual bonus, based on personal and company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we\u0026#39;ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren\u0026#39;t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn\u0026#39;t hesitate to apply if you don\u0026#39;t meet every requirement. We\u0026#39;re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits of working at Flexential\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Medical, Telehealth, Dental and Vision \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;401(k) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Life and AD\u0026amp;amp;D \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Short Term and Long-Term disability \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Flex Paid Time Off (PTO) \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Leave of Absence \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Employee Assistance Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Wellness Program \u0026amp;nbsp;\u0026lt;br\u0026gt;•\u0026amp;nbsp;\u0026amp;nbsp; \u0026amp;nbsp;Rewards and Recognition Program \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Benefits are subject to change at the Company\u0026#39;s discretion. \u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location Eligibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexential participates in the E-Verify program. Please click \u0026lt;a href=\u0026quot;https://www.e-verify.gov/employees/employee-rights-and-responsibilities\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here \u0026lt;/a\u0026gt;for more information.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement: \u0026lt;/strong\u0026gt;Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4039121009,"name":"Managed Services","child_ids":[],"parent_id":null}],"offices":[{"id":4039851009,"name":"CO - Denver Corp","location":null,"child_ids":[],"parent_id":4035341009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":26}}