{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6251444004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5237618004,"location":{"name":"Remote U.S."},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6251444004,"updated_at":"2026-11-06T11:53:34-05:00","requisition_id":"FY2600071","title":"Account Manager, Corporate Enterprise Growth Strategy","company_name":"Extend","first_published":"2026-11-06T11:53:34-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Account Manager, Corporate Enterprise Growth Strategy, you will drive growth and strategy for a portfolio of Extend’s largest corporate enterprise merchants, including large omnichannel retailers, multi-location licensees, and direct-to-consumer brands. This role centers on launching new programs, growing existing accounts, and managing strategic relationships. We’re looking for a strategic thinker who can turn high-level goals into actionable, measurable plans for our most important partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead new program launch strategy and ongoing growth optimization for a portfolio of Extend’s Corporate Enterprise merchants.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and lead the growth and merchant relationship management strategy for each strategic relationship you manage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and evaluate program performance, using data and insights to identify opportunities that deliver measurable ROI and sustainable growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead quarterly business reviews with internal and external executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build multi-threaded relationships within merchant organizations, from C-suite executives to individual contributors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive go-to-market strategies and adoption of new product features across your book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage promotional strategy and marketing development budgets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional leaders (Risk, Analytics, Marketing, Product, Operations) to support merchant growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather customer feedback and convey market needs to inform product roadmaps and features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author long-term business plans, thinking at a deeply strategic level about optimization and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree with 4-6 years of experience owning customer relationships in a dynamic startup environment and/or management consulting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A talent for breaking down complex problems and translating high-level goals into relevant, actionable plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth understanding of value drivers in revenue share business models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence and a proven ability to engage C-level executives and senior stakeholders, both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent business acumen, presentation skills, sound decision-making, and strong analytical skills in a fast-paced setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven project and program management experience, with a strong understanding of phases, plans, deliverables, scope, and tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and oral communication skills, and the ability to collaborate across all organizational levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and influence through persuasion, negotiation, and consensus-building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with eCommerce, FinTech, and analytics/reporting tools (Tableau, Snowflake, Salesforce, Shopify, SFRA, etc.) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Estimated 15-20% travel to client sites and other locations as needed.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $145,000 OTE (On Target Earnings)*\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;*\u0026lt;em\u0026gt;The listed OTE represents the target for this role. Final compensation, including base salary and variable components, will be commensurate with experience and may be adjusted for candidates who exceed minimum qualifications.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027805004,"name":"Merchant Success (560)","child_ids":[],"parent_id":4044990004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6099994004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5178003004,"location":{"name":"San Francisco, CA"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6099994004,"updated_at":"2026-07-15T17:21:12-04:00","requisition_id":"FY2600047","title":"Business Development Representative II","company_name":"Extend","first_published":"2026-06-23T16:51:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;About the Role:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;This is a critical hire for us and one the Extend team is heavily focused on developing. We are building out a strong outbound motion against a defined and specific Ideal Customer Profile (ICP) within ecommerce and retail brands. We want BDRs, or as we call them ExtenDRs, who can contribute on day one. As an ExtenDR, you will sit within our sales team powering the engine that runs our Go-To-Market organization and brings in revenue.\u0026lt;br\u0026gt;You will be the first point of contact for merchants who could become long-term Extend customers. You\u0026#39;ll run multi-channel outbound (calls, email, LinkedIn, texting) into Director, VP, and C-level decision makers at ecommerce brands and retailers, partner closely with Account Executives to convert qualified meetings into pipeline, and help us figure out what \u0026quot;good\u0026quot; looks like as we scale.\u0026lt;br\u0026gt;This is not a seat for someone who wants a script handed to them. The playbook is being written, and you\u0026#39;ll have the opportunity to shape and develop the playbook for this motion with us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for individuals who have the passion, hunger, and drive to join a thriving startup in the tech ecommerce space and someone who gets excited picking up the phone, writing cold emails, and going to industry events to engage with prospects to generate qualified opportunities for AEs. You are able to effectively collaborate with additional cross-functional teams like marketing, partnerships, and growth strategy.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Who You Are:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Traits of an Ideal ExtenDR\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coachability. You are highly coachable and enjoy hearing feedback on how you can improve your craft. You will experience many opportunities to improve the way you prospect, sell, and on-board at Extend. you get excited about receiving feedback to help up-level your skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience. You handle objections and rejection day in, day out without losing energy or letting one bad call bleed into the next. You don\u0026#39;t take \u0026quot;no\u0026quot; personally and you can show us a track record — in sales or in life — of pushing through repeated setbacks and demonstrating resilience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity. You lead with questions, not pitches. On a cold call you want to understand the merchant\u0026#39;s business, their post-purchase pain, and what their customers actually experience — not recite every feature in our deck. Good ExtenDRs in our world earn the meeting by showing genuine interest in our prospect and understanding what is important to them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter mentality. When you hit a wall, you take a swing at it before escalating. You come to your manager with a menu of options on how you solved the challenge without having to have it solved for you. You build your own systems, tell us what’s working, and improve your current processes after implementing feedback.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–2 years of professional experience within retail/ecommerce space or 6–12 months in an SDR/BDR role at an ecommerce, fintech, or merchant-tech company (Shopify ecosystem, payments, embedded finance, warranty/protection, post-purchase, loyalty, reviews, shipping, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New college graduates or those with less than 1 year of professional experience will not be considered at this time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated track record of hitting or exceeding outbound activity and pipeline targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with a modern outbound stack: Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha and Chorus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Located in the Bay Area and excited to come into office 3 days a week.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sold into Heads of Ecommerce, Heads of CX, Heads of Operations, or DTC founders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Worked an account list of Shopify Plus, BigCommerce Enterprise, or Salesforce Commerce Cloud merchants.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Booked meetings against a sharply defined ICP rather than a haphazard outbound motion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Research shows that strong candidates often hold themselves back from applying unless they meet every qualification. If this role excites you and you bring most of what we\u0026#39;re looking for, we encourage you to apply.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;In your first 30 days\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Complete onboarding, get certified on the Extend product portfolio across protection, shipping, and category-specific solutions, and shadow live calls with AEs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a working point of view on our ICP, the merchant pain we solve, and how we win against the alternatives (including \u0026quot;do nothing\u0026quot;).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Get hands-on in the stack: Salesforce, Outreach, LinkedIn Sales Nav, ZoomInfo, Lusha, Chorus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;In your first 60 days\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run a full multi-channel outbound motion — cold calls, sequence emails, LinkedIn, text-based prospecting— against your assigned account list with your AE.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold consistent daily activity (calls, sequenced touches, LinkedIn engagement) and start converting that activity into qualified discovery meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with your AE on account strategy, multi-threading, and meeting handoff. The bar is a clean qualified meeting that the AE doesn\u0026#39;t have to re-qualify.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;In your first 90 days and beyond\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently hit or beat your qualified meeting quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute back to the playbook — what messaging is landing, what objections are coming up, what account patterns are converting — and help us codify it for the next BDRs we hire.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Begin being a category expert within your vertical within the warranty side of the business. You want to become a strategic thought partner and consultative seller with your merchants which requires you to develop domain expertise in your assigned verticals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;How We\u0026#39;ll Measure Success:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Qualified meetings booked and held (the headline number).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline sourced and pipeline converted to qualified opportunities that enter your AE’s forecast in partnership with your AE.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Activity quality — not just volume. We care about call connect rates, reply rates, and meeting-to-opportunity conversion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;How you show up as a teammate: coachability, feedback you take and feedback you give, and how you raise the bar around your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Expected Pay: $90,000 annually for On Target Earnings (OTE)*\u0026lt;br\u0026gt;* \u0026lt;em\u0026gt;The base salary is $65,000 and variable OTE is $25,000 for this position. OTE is payable based on the Company\u0026#39;s variable sales compensation plan; employees who exceed annual sales targets may receive additional compensation. Incentive compensation will be provided as part of a total compensation package.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Why be an ExtenDR and why now:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are at the stage where the BDRs we hire today will materially shape the outbound motion at Extend. The first hires will get direct access to leadership, input on what we build, and a real shot at being future Go-To-Market leaders at Extend. If you want a seat where you can plug into a finished machine, this isn\u0026#39;t it. If you want to be an owner who shapes how things get built— and have the soft skills, the discipline, and the Ecommerce instincts to do it well — we\u0026#39;d love to talk.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Equal Opportunity:\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Extend considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status under applicable state or federal law.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045076004,"name":"Sales Development (550)","child_ids":[],"parent_id":4044982004}],"offices":[{"id":4013584004,"name":"San Francisco, CA","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6231029004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5231087004,"location":{"name":"Remote, U.S."},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6231029004,"updated_at":"2026-10-21T17:34:33-04:00","requisition_id":"FY2600069","title":"Director of Compliance","company_name":"Extend","first_published":"2026-10-21T15:28:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The Director of Compliance will provide strategic leadership over Extend\u0026#39;s regulatory compliance function, setting the direction and long-term roadmap for the infrastructure that underpins Extend\u0026#39;s service contract and insurance programs across North America, including all licensing. Reporting directly to Extend\u0026#39;s VP, Deputy General Counsel, this person will serve as a trusted advisor and subject matter expert to the executive team on regulatory strategy, risk, and governance, representing compliance in front of regulators, auditors, and cross-functional leadership. This is a strategy and leadership role: you\u0026#39;ll set the vision for how compliance scales with the business, build out the team and its structure, and be the executive-level voice for compliance across the company.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Be Doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the strategic direction and long-term roadmap for Extend\u0026#39;s regulatory compliance program, spanning licensing, service contract terms and conditions, and insurance partner relationships, ensuring the function scales with the business.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the executive-level owner for regulatory and licensing matters across both business-as-usual operations and new products or initiatives, providing judgment and direction where complexity or risk requires it.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the rest of the compliance team to set priorities, unblock cross-functional dependencies, and continuously improve how terms and conditions, license applications, filings, approvals, and renewals get done.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Extend in significant regulatory examinations, inquiries, and audits, working alongside the compliance team and outside counsel.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the regulatory landscape, proactively advising leadership on emerging requirements and risk.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and develop the compliance team, and help define the function\u0026#39;s long-term structure and career paths as Extend scales.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams to embed compliance requirements into merchant onboarding, customer experience, contracting, product workflows and program design.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide active guidance to leadership on how compliance strategy supports business goals, balancing rigor with the speed the business needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and monitor KPIs for licensing accuracy, timeliness, and cost, and drive continuous improvement across processes and vendor relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set direction on service contract terms and conditions in partnership with outside counsel, reviewing for regulatory accuracy and completeness.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the internal controls, documentation and reporting needed to demonstrate compliance to regulators, auditors and partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and champion opportunities to use AI and other technology to modernize and streamline licensing, filing, and regulatory reporting processes, improving speed, accuracy, and scalability as volume grows.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven, action- and solution-oriented compliance leader with the ability to operate effectively in both strategic and hands-on environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant experience in insurance, service contract, or regulatory compliance, including experience setting strategy and governance at scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience adding critical value at the executive level as a trusted advisor to senior leadership.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen and the ability to proactively tie compliance strategy to the company\u0026#39;s commercial needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience building, developing, and mentoring high-performing teams in a fast-paced environment, ideally within tech or a regulated industry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise managing regulatory relationships, licensing operations, and cross-functional compliance programs at scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required; JD or relevant advanced degree a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and management skills with a high level of attention to detail. ● Direct, clear, concise, and exceptional communicator.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High IQ \u0026amp;amp; EQ with excitement to hit the ground running.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bias toward action, accountability, and proactivity with an ownership mentality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solutions-oriented, strong problem solver willing to roll up sleeves.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An entrepreneurial mindset.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative leader with a strong ability to influence without direct authority.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at earning trust and credibility quickly with an established team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious, detail-oriented operator with deep empathy for merchant partners\u0026#39; different needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range: $180,000 - $200,000 per year salaried*\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027802004,"name":"Legal (120)","child_ids":[],"parent_id":4044988004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6213988004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5224718004,"location":{"name":"San Francisco, CA"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6213988004,"updated_at":"2026-10-01T16:57:12-04:00","requisition_id":"FY2600028","title":"Director of Revenue Operations","company_name":"Extend","first_published":"2026-10-01T16:57:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Extend is hiring a Director of Revenue Operations to lead the operating engine behind our go-to-market organization across Sales, Growth, and Solutions Engineering. Reporting to Business Operations leadership, you will serve as a core strategic partner to the executive team and GTM leaders, shaping go-to-market strategy, driving annual planning, running deal desk operations, and designing variable compensation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a strategic, business-minded leader with a technical edge and high intellectual curiosity. You know how to align senior sales leaders, build trust in executive rooms, and optimize revenue performance. At the same time, you are deeply curious about modern tooling, comfortable navigating systems, and eager to leverage AI and automation to remove GTM friction. You bring the authority to guide strategy and the technical fluency to ensure our revenue stack actually scales.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Strategic Partnership, GTM Planning \u0026amp;amp; Deal Operations\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic partner to Executives and GTM leadership on coverage models, pricing, packaging, and organizational design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the annual planning cycle end to end, including account segmentation, territory design, capacity, headcount modeling, and quota setting across all Revenue teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain bottoms-up sales and revenue models in partnership with Finance and Analytics, connecting rep capacity and ramp assumptions directly to business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own deal desk operations: establish pricing guardrails, manage approvals for non-standard terms, and ensure seamless handoffs from deals to invoicing and billing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Operating Cadence, Forecasting \u0026amp;amp; Performance Metrics\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the GTM operating cadence, including monthly business reviews (MBRs), quarterly business reviews (QBRs), and executive/board reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a disciplined pipeline inspection routine and accurate revenue forecasting model across Sales and Growth leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own full-funnel GTM performance and retention metrics, including pipeline generation, attainment, launches, retention, and expansion forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex data into actionable recommendations that help GTM leaders mitigate risks and capture market opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Incentive Compensation \u0026amp;amp; GTM Tech Architecture\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design variable compensation plans for AEs, BDRs, AMs, and SEs that drive strategic behaviors and align with company performance objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the full comp lifecycle: plan document generation, stakeholder approvals, adjustments, and accurate, on-time commission payouts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the GTM technology budget, renewals, vendor relationships, and optimizations across Salesforce and the broader sales stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain data governance that reps and executives depend on daily.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;AI Operations \u0026amp;amp; Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering teams to evaluate, prioritize, and deploy AI-driven capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify manual operational friction across Sales, Growth, and Solutions, using automation to give reps more time in front of merchants.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and develop a talented team spanning business systems, Salesforce administration, Ops, and GTM engineering, establishing clear priorities and scalable practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;8+ years\u0026lt;/strong\u0026gt; in Revenue/Sales Operations or GTM Strategy, with \u0026lt;strong\u0026gt;3+ years\u0026lt;/strong\u0026gt; managing a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrated experience\u0026lt;/strong\u0026gt; leading full annual planning cycles (segmentation, territories, capacity, quotas, and comp).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep, hands-on Salesforce \u0026amp;amp; GTM stack knowledge\u0026lt;/strong\u0026gt;, with the ability to discuss data models and system architecture alongside technical specialists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong financial modeling skills\u0026lt;/strong\u0026gt; in Excel or Google Sheets, capable of building and defending revenue models in front of executive leadership.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven track record\u0026lt;/strong\u0026gt; designing variable compensation plans and owning end-to-end commission accuracy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Familiarity with LLM tools\u0026lt;/strong\u0026gt; (such as Claude) in daily workflows, with a clear perspective on how AI enhances RevOps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear, direct communicator\u0026lt;/strong\u0026gt; who can challenge senior sales leaders with data while maintaining strong, trust-based relationships.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $190,000 - $210,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027813004,"name":"Revenue Operations (510)","child_ids":[],"parent_id":4044995004}],"offices":[{"id":4013584004,"name":"San Francisco, CA","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6122530004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5190531004,"location":{"name":"Remote, US"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6122530004,"updated_at":"2026-07-22T12:06:05-04:00","requisition_id":"FY2600050","title":"Engineering Manager - Servicing \u0026 Fulfillment","company_name":"Extend","first_published":"2026-07-22T12:06:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People Development \u0026amp;amp; Mentorship:\u0026lt;/strong\u0026gt; Actively coach and mentor a team of engineers, fostering their career growth through personalized development plans, regular 1:1s, and actionable feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Excellence \u0026amp;amp; Oversight:\u0026lt;/strong\u0026gt; Provide technical guidance and architectural oversight for event-driven, service-oriented systems that power claim servicing, refunds, exchanges and reverse logistics, ensuring the team builds scalable, maintainable, and high-quality software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Partnership:\u0026lt;/strong\u0026gt; Collaborate closely with Product Managers, Designers, and Operations leaders to define the roadmap for claim servicing and fulfillment, translate business requirements into technical specifications, and ensure the team is creating the right value and solving the right problems related to post-purchase customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Delivery \u0026amp;amp; Execution:\u0026lt;/strong\u0026gt; Own the end-to-end delivery of complex features and projects utilizing Agile methodologies and an AI-native SDLC to maintain a predictable shipping cadence while balancing speed, quality, and operational impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture:\u0026lt;/strong\u0026gt; Cultivate a high-trust, collaborative environment where engineers are empowered to take risks, share ideas, and drive outcomes, with a strong sense of ownership over the reliability and usability of our post-purchase flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Adoption \u0026amp;amp; Innovation:\u0026lt;/strong\u0026gt; Drive the strategic adoption of AI across the team by championing an AI-native SDLC while also partnering with product teams to define and deliver AI-native product capabilities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Drive the team’s operational standards—including on-call rotations, incident response, monitoring, alerting, and automated testing—to ensure the reliability, performance, and correctness of claim fulfillment flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Optimization:\u0026lt;/strong\u0026gt; Continuously evaluate and improve engineering workflows (e.g., planning, solution design, CI/CD pipelines, code review processes, sprint planning) to remove bottlenecks, increase developer velocity, and ensure quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Communication:\u0026lt;/strong\u0026gt; Serve as the primary point of communication for the team, effectively managing expectations with leadership and cross-functional partners regarding timelines, tradeoffs, risks, and capacity allocation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in software development, including building and operating production systems in high-volume transactional domains (e.g., e‑commerce, payments, logistics, insurance, or post‑purchase/claims flows).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience as an Engineering Leader (Manager, Director, or equivalent) directly managing engineers and owning delivery for a team or product area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of service‑oriented and microservice architectures, with practical experience designing event‑driven systems that prioritize reliability, observability, and data integrity across distributed services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud-native and serverless architectures and infrastructure as code, ideally on AWS (e.g., Lambda, API Gateway, DynamoDB, SQS/SNS, Kafka, CDK or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner with Product, Design, and Operations to define roadmaps and ship impactful features in complex business domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building, growing, and leading high-performing engineering teams, including hiring, performance management, and mentoring across experience levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging AI/LLM-based tools within engineering teams, and an aptitude for applying AI thoughtfully to operational and customer-facing workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills, with the ability to work effectively with stakeholders in Operations, Merchant Success, Risk/Fraud, to balance customer experience, operational efficiency, and financial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly developed interpersonal and communication skills, with the ability to translate between technical and non-technical audiences, clearly articulate tradeoffs, and build consensus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience fostering a culture of quality and operational excellence (testing strategy, CI/CD, on-call, incident management, SLOs) in systems that handle money movement, shipping, or customer entitlements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive leadership style: comfortable navigating ambiguity, identifying new opportunities, and driving initiatives from concept through execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead and support engineers working remotely across multiple locations and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range: \u0026lt;/strong\u0026gt;$166,500-$193,500 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027808004,"name":"Product Engineering Management (301)","child_ids":[],"parent_id":4027807004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/5978396004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5145533004,"location":{"name":"Remote, US"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":5978396004,"updated_at":"2026-04-22T10:52:39-04:00","requisition_id":"FY2600032","title":"Fraud Operations Specialist I","company_name":"Extend","first_published":"2026-04-22T10:52:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Fraud Operations Specialist, you will join a growing Fraud Ops team and perform regular fraud investigations to detect bad actors and improve user experience for legitimate customers. Through your investigations, you will detect trends in fraud and abuse and find new opportunities to positively impact Extend’s internal processes. This role requires direct experience with fraud and abuse operations (preferably in an eCommerce setting), an understanding of fraud concepts, communication skills to work with cross functional stakeholders, and knowledge of spreadsheet and data processing software.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Will Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Real-Time Claim Review: Review claims in real time for potential cases of fraud/abuse, leveraging your information gathering and communication skills to ensure you have sufficient evidence to make a decision, and providing valuable feedback for Extend’s risk models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Risk Score Judgments: Review customer behavior and incidents using internal and external data and independently make decisions on customer risk. During the ramp-up period, you will only make judgments on risk scores; however, afterwards, you will also have the power to recommend denials and approvals for claims.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fraud Investigations and Subject Matter Expertise: Bring your own experience to perform fraud investigations and deliver insights on emerging trends for fraud/abuse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow Procedure: Take ownership of each investigation and diligently follow all regulatory and departmental practices and procedures, making independent decisions based on facts and evidence, and reporting any non-standard escalations to your manager. Attend regular meetings and training for Fraud Operations best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional Work: Collaborate with Claims, Product, and Engineering, completing ad hoc tasks to evaluate and improve in-house models to detect fraud.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be Proactive and Adaptable: Drive team success and achieve both independent and collaborative goals, proactively completing additional tasks for the role as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of direct Fraud/Abuse Operations experience, preferably in an eCommerce environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time management and efficiency: must be able to meet specified SLAs for claim reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelors\u0026#39; degree or equivalent experience, preferably in a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subject Matter Expertise in fraud concepts and prevention best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to perform due diligence Fraud Investigations and make determinations with evidence, efficiency, and sound reasoning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make independent decisions to update customer risk scores and determine fraud/not fraud\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication, information gathering, and decision-making skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive attitude and willingness to thrive in a rapidly changing, results-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Digital proficiency and professionalism: Able to use spreadsheets and office software like Excel, Microsoft/Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail and willingness to deep dive into internal and external data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic, humble, and collaborative team player\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must be located within the continental United States\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a retail or high-growth start-up environment (eCommerce)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with database query language such as SQL and data software like Snowflake\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Project Management and/or CRM software like JIRA, Untangl\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Estimated Pay Range: \u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;$50,000-$63,000 per year salaried*\u0026lt;br\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027825004,"name":"Warranty Operations (201)","child_ids":[],"parent_id":4060025004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6141292004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5198980004,"location":{"name":"Remote, U.S."},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6141292004,"updated_at":"2026-10-19T16:33:15-04:00","requisition_id":"FY2600060","title":"Manager, Fraud Intelligence","company_name":"Extend","first_published":"2026-08-11T15:34:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;The Fraud Intelligence team is the magic behind Extend’s post-purchase protection platform. We build and refine cutting-edge analytics engines based on signals and transactions from hundreds of millions of users to detect and prevent fraud, drive smarter decisions, and unlock business value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We love uncovering patterns in messy data to catch bad actors and stop fraud in its tracks. You’ll have the opportunity to shape new fraud prevention product features and analytics capabilities. You’ll work cross-functionally to add features to prevent fraud and optimize savings based on your analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re data-obsessed, impact-driven, and excited to tackle complex problems at the intersection of analytics and fraud prevention, you’ll thrive on our team. This is a high-ownership role where your work will directly protect retailers, enhance customer trust, and drive the company’s bottom line.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a team to analyze large-scale behavioral, transactional, and interaction data to uncover signals indicative of fraud and abuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond swiftly to emerging fraud threats by developing monitoring frameworks, dashboards, and mitigation solutions in collaboration with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own AI agent performance tracking and optimization for Fraud Ops, driving continuous accuracy and efficiency gains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Machine Learning team to translate fraud pattern findings into model feature recommendations, providing feedback on model scoring based on investigation outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own metric development and regular reporting to track operational efficiency and fraud savings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire, mentor and coach junior data analysts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform design and code reviews to raise the technical excellence bar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with leadership, fraud operations, product, and engineering teams to define and execute effective fraud strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion a culture of continuous learning, experimentation, and collaboration across the fraud and broader data science teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, proactive, and analytical professional who is passionate about using data to solve complex, real-world problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in fraud analytics, ideally within an e-commerce or retail environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience mentoring and managing analytics teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup or high-growth environment is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in core analytics concepts, including statistical analysis, data wrangling, and data storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in SQL, experience with Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong people leadership skills; ability to develop top analytics talent and leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and stakeholder management skills, with a proven ability to work cross-functionally and influence outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail, strong intellectual curiosity, and a deep understanding of user behavior and fraud patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic, humble, and collaborative team player\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must be located within the continental United States\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $157,250 - $182,750 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4153530004,"name":"Fraud Analytics (513)","child_ids":[],"parent_id":4060025004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6228350004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5230132004,"location":{"name":"Remote, US"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6228350004,"updated_at":"2026-10-19T16:25:04-04:00","requisition_id":"FY2600067","title":"Senior Analyst, Fraud Intelligence","company_name":"Extend","first_published":"2026-10-19T16:21:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Fraud Intelligence team is the analytical core behind Extend’s post-purchase protection platform. We turn signals and transactions from hundreds of millions of users into the insights that decide what we catch, what we stop, and what we let through.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We love uncovering patterns in messy data to catch bad actors, and fraud doesn\u0026#39;t stand still. The work moves quickly: a new tactic shows up, you find it in the data, and you help shut it down. You\u0026#39;ll work on the front line of how AI is changing fraud review, alongside Fraud Ops and our Machine Learning team, so your analysis turns into material changes, not just a slide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re data-obsessed, impact-driven, and excited by problems at the intersection of analytics and fraud prevention, you\u0026#39;ll thrive here. This is a high-ownership role. Your analysis directly protects retailers, builds customer trust, and moves the company\u0026#39;s bottom line. You\u0026#39;ll also help raise the bar for the team by reviewing code and mentoring junior analysts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze large-scale behavioral, transactional, and interaction data to uncover signals indicative of fraud and abuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply strong business acumen to rapidly identify actionable insights, analyze fraud patterns, and validate hypotheses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond swiftly to emerging fraud threats by developing monitoring frameworks, dashboards, and mitigation solutions in collaboration with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate Fraud Ops\u0026#39; AI review agent, both the quality of its case summaries and the accuracy of its recommended decisions, and turn what you find into prompt, rule, and workflow improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Machine Learning team to translate fraud pattern findings into model feature recommendations, and give feedback on model scoring based on investigation outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in design and code reviews, and mentor junior analysts on SQL and analysis best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, proactive, and analytical professional who is passionate about using data to solve complex, real-world problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in fraud analytics, ideally within an e-commerce or retail environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a startup or high-growth environment is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or higher in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, Operations Research, Physics or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong grasp of core data science and analytics concepts, including statistical analysis, modeling, and data wrangling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in SQL and experience in Python (pandas, NumPy, scikit-learn, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience evaluating or tuning automated decisioning systems (LLM-based or rules-based) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and stakeholder management skills, with a proven ability to work cross-functionally and influence outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail, strong intellectual curiosity, and a deep understanding of user behavior and fraud patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic, humble, and collaborative team player\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must be located within the continental United States\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range: \u0026lt;/strong\u0026gt;$125,000 - $145,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4153530004,"name":"Fraud Analytics (513)","child_ids":[],"parent_id":4060025004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6250516004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5237226004,"location":{"name":"Remote"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6250516004,"updated_at":"2026-11-06T13:30:20-05:00","requisition_id":"FY2600070","title":"Senior Analytics Engineer","company_name":"Extend","first_published":"2026-11-06T13:30:20-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Extend provides product and shipping protection to merchants and their customers, supporting the data and systems behind protection plans, claims, and payments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will design, build, and improve the data pipelines, integrations, and foundational data models that power Extend\u0026#39;s analytics and financial systems. Working primarily in Snowflake, dbt, and AWS, you\u0026#39;ll ensure data from internal systems, merchants, and external partners is reliable, accessible, and structured for downstream use.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll partner closely with Engineering, Analytics, Finance, and Operations to solve complex data challenges, improve our infrastructure, and establish best practices. This is a hands-on senior role for someone who combines strong SQL and data engineering skills with technical leadership and independent problem-solving.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Architecture \u0026amp;amp; Engineering.\u0026lt;/strong\u0026gt; Design, build, and maintain scalable data pipelines and architecture across Snowflake, dbt, and AWS. Lead technical decisions around ingestion, transformation, orchestration, and data modeling, ensuring our infrastructure is reliable, performant, and built to scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Integrations \u0026amp;amp; Foundational Modeling.\u0026lt;/strong\u0026gt; Develop and improve integrations with internal systems, merchants, payment platforms, and external partners. Build well-structured, reusable dbt models that transform raw source data into trusted datasets for downstream analytics, financial systems, and reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Governance.\u0026lt;/strong\u0026gt; Establish standards for data testing, monitoring, validation, documentation, and governance. Implement automated controls to identify issues early, improve data integrity, and ensure data is traceable and reliable across systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership.\u0026lt;/strong\u0026gt; Partner with Engineering, Analytics, Finance, Operations, and Financial Systems to understand business requirements, define data specifications, and ensure downstream teams have the reliable data they need. Communicate technical concepts and tradeoffs effectively to both technical and non-technical stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Continuous Improvement.\u0026lt;/strong\u0026gt; Drive engineering best practices across SQL, dbt, code reviews, CI/CD, and development workflows. Identify opportunities to optimize performance, simplify architecture, and reduce manual processes. Mentor teammates, provide technical guidance, and help shape the long-term direction of our analytics engineering platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Development.\u0026lt;/strong\u0026gt; Incorporate AI coding agents and tools into everyday development workflows. Identify repeatable processes that can be turned into reusable skills, automated checks, and agent-driven workflows, while maintaining strong engineering standards and rigorously reviewing AI-generated code.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as an Analytics Engineer, Data Engineer, or in a similar role focused on data infrastructure, analytics, or operational dataExpert-level SQL skills, including complex joins, window functions, advanced transformations, and query optimization across large datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong production experience with dbt and cloud data warehouses, preferably Snowflake, including data modeling, testing, documentation, and deployment practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of data modeling principles, including dimensional modeling, facts and dimensions, slowly changing dimensions, and incremental models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and maintaining end-to-end data pipelines, from source ingestion through transformation and downstream reporting.Experience with Git-based development workflows, including pull requests, code reviews, CI/CD, and collaborative development practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building with AI coding agents (e.g., Claude Code).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently lead technical projects, make sound architectural decisions, and balance immediate business needs with long-term platform improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and the ability to work effectively across technical and non-technical teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with AWS data services such as S3, Glue, and Lambda.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with infrastructure as code and cloud-based data architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Python for automation and validation (the role is SQL/dbt-first).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with APIs and external data integrations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $155,000 - $170,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027795004,"name":"Data Engineering (350)","child_ids":[4045000004],"parent_id":4044920004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6205971004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5221863004,"location":{"name":"Remote"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6205971004,"updated_at":"2026-09-28T15:49:49-04:00","requisition_id":"FY2600062","title":"Senior Analytics Engineer, Financial Systems Engineering","company_name":"Extend","first_published":"2026-09-23T16:19:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Extend runs a service-contract business where every dollar must be traceable from inbound merchant data, through our operational and analytics databases, into the accounting system, and back out to obligor, reinsurer, and audit reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Systems Engineering team owns the systems and controls that keep that traceability automated, tested, and auditable. Your scope runs from raw merchant data through invoicing and financial reporting: the models that determine what gets invoiced and reimbursed, the financial models the business reports from, and the tie-outs that prove the numbers agree.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll report to our Director, Financial Systems Engineering. The role is hands-on SQL and dbt with real ownership: you write the logic that produces reported numbers and you answer for what you ship.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and maintain invoicing and reimbursement logic.\u0026lt;/strong\u0026gt; The models that calculate what has been invoiced, what is due, and what is in error across contracts sold and claims paid.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reconcile across systems.\u0026lt;/strong\u0026gt; Automated tie-outs between inbound merchant data, operational databases, the warehouse, and the accounting system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive variances to root cause.\u0026lt;/strong\u0026gt; Establish the source of truth on each side and resolve breaks at the source.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and maintain financial models in dbt.\u0026lt;/strong\u0026gt; Revenue recognition, obligor and reinsurer reporting, and claim cost, with tests, documentation, and PR review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Triage reported data issues.\u0026lt;/strong\u0026gt; Quantify impact, identify who needs to act, hold affected invoices pending correction, and track the systemic fix.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Validate claim and service order expense accuracy.\u0026lt;/strong\u0026gt; Confirm reported expenses match what was paid, and extend automation across reimbursement paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner on merchant configuration.\u0026lt;/strong\u0026gt; Support internal audits of how inbound merchant data maps to internal representations, and work with the owning teams to resolve findings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build standing financial controls.\u0026lt;/strong\u0026gt; Loss ratio and anomaly monitoring by merchant, closed service orders with unexpected expenses, attribution gaps, each routed to an owner automatically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Investigate and correct data against production APIs\u0026lt;/strong\u0026gt;, and partner with engineering teams on the upstream fixes that stop the problem recurring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support internal and external audits\u0026lt;/strong\u0026gt; with traceable, documented, reproducible results.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4-6 years in analytics or data engineering.\u0026lt;/strong\u0026gt; Building analytical or financial models in dbt (or equivalent) under version control, with testing and PR reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong SQL.\u0026lt;/strong\u0026gt; You write efficient, well-structured SQL against large financial datasets, and you can trace complex existing models to confirm the logic matches the business intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reconciliation instincts.\u0026lt;/strong\u0026gt; You know what a source of truth is, how to prove two systems agree, and what to do when they don’t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort with financial data.\u0026lt;/strong\u0026gt; A wrong number here reaches an invoice, an auditor, or a partner, and you work accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API fluency\u0026lt;/strong\u0026gt; for investigating and correcting operational data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear written communication.\u0026lt;/strong\u0026gt; You’ll explain data to accountants and account owners, and push back when a request doesn’t hold up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A bias toward root cause and automation.\u0026lt;/strong\u0026gt; Fixing this month’s invoice is the baseline. You want to know why it broke and how to keep it from breaking next month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort with ambiguity.\u0026lt;/strong\u0026gt; You can shape how the work gets done when the path is not already defined.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt; merchant reconciliation; warranty, insurance, or service-contract programs; claims and reimbursements; order-to-cash systems; NetSuite; obligor and reinsurer reporting; or AI-assisted workflows for operational triage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $155,000 - $170,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027795004,"name":"Data Engineering (350)","child_ids":[4045000004],"parent_id":4044920004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6211395004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5224066004,"location":{"name":"Remote"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6211395004,"updated_at":"2026-09-30T13:53:35-04:00","requisition_id":"FY2600065","title":"Senior Data Platform Engineer, Enterprise Merchant Integrations","company_name":"Extend","first_published":"2026-09-30T13:53:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Extend is looking for a Senior Data Platform Engineer to help build and mature our merchant integration platform. Every merchant sends us data differently, with its own schemas, formats, and delivery mechanisms, and this platform turns that variety into clean, consistent, trustworthy data our downstream systems rely on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll join the team that owns and supports the merchant integration platform. Internal partner teams use the platform to onboard enterprise merchants, so you will build the capabilities they depend on and take on the hardest integration and reliability work yourself. The work blends Solutions, Data, and Platform Engineering on an AWS serverless stack with a production event-driven backbone we’re actively expanding.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build anti-corruption layers.\u0026lt;/strong\u0026gt; Design the mapping and transformation systems that isolate each merchant’s uniqueness so downstream data stays consistent, delivered as reusable platform capabilities others build on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Make onboarding faster and safer.\u0026lt;/strong\u0026gt; Build the tooling and standards that let partner teams onboard merchants quickly, support merchant migrations onto current platform capabilities, and take on the complex integrations yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build out merchant-facing error reporting.\u0026lt;/strong\u0026gt; Build on our failure-capture and file-return capabilities to deliver a framework that turns validation and processing errors into clear, actionable reports for data providers and the engineers operating the integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineer resilient data boundaries.\u0026lt;/strong\u0026gt; Build the validation, reconciliation, and automated failure-triage that catch bad data early and prevent silent data loss, backed by alerting that teams trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expand our event-driven architecture.\u0026lt;/strong\u0026gt; Extend our production backbone (Kafka, EventBridge, SNS), decoupling more Step Functions and SQS orchestration and adding lifecycle webhooks for service and order events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own reliability end-to-end.\u0026lt;/strong\u0026gt; Own your work from design through production, including the monitoring, observability, data-quality checks, and reconciliation that prove it works as designed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentor and lead by example.\u0026lt;/strong\u0026gt; Raise the bar through the work you ship and help shape the integration standards the whole team builds against.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4-6 years\u0026lt;/strong\u0026gt; in Data Engineering, Platform Engineering, or a closely related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep AWS serverless experience\u0026lt;/strong\u0026gt;: Lambda, DynamoDB, Glue, Step Functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on experience with event-driven systems (Kafka, EventBridge, SNS) and fluency in Python and TypeScript.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience building and hardening large-scale data platforms and integrations\u0026lt;/strong\u0026gt;, including the defensive, correctness-focused engineering that keeps external data boundaries reliable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience building platforms and tooling that other engineers build on, beyond end-user features.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort with data at rest and in motion\u0026lt;/strong\u0026gt;: delivering clean data into a warehouse (Snowflake or similar) or data lake, and building reconciliation against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An ownership mentality. \u0026lt;/strong\u0026gt;You identify problems early and drive work to completion without step-by-step guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship experience\u0026lt;/strong\u0026gt;, with a humble, collaborative approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt; experience designing clear, actionable error surfaces or reporting for external or non-technical consumers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $155,000 - $170,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027795004,"name":"Data Engineering (350)","child_ids":[4045000004],"parent_id":4044920004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6229560004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5152010004,"location":{"name":"Remote, US"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6229560004,"updated_at":"2026-10-21T15:58:53-04:00","requisition_id":"FY2600040","title":"Senior Data Scientist, Revenue \u0026 Risk Analytics","company_name":"Extend","first_published":"2026-10-20T10:46:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Data Scientist to join the Revenue \u0026amp;amp; Risk Analytics team. You’re experienced at developing strategic recommendations grounded in data to scale, drive, and recover revenue. Technical expertise is just the table-stakes; business and strategic thinking takes you to the next level: you know which questions are worth asking, how each answer drives business impact, and how the answers change what the company does next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly versatile role. One quarter, you might be designing a custom program end to end, from how to reserve for risk, price to customers, and tell that story to client-facing teams. The next, you might be identifying opportunities to improve coverage accuracy for risk mitigation, then work hand in hand with Product and Engineering to turn them into features. Your work will show up and contribute directly to our bottom line.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You Will Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue optimization and risk mitigation:\u0026lt;/strong\u0026gt; Own and identify innovative new strategies across the entire revenue waterfall to grow and recover revenue together with client-facing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Storytelling for client-facing teams:\u0026lt;/strong\u0026gt; Build talk tracks and narratives for Revenue to continuously optimize and grow existing partnerships, backed by data insights from testing, Monte Carlo simulations, and/or ML models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence the product roadmap:\u0026lt;/strong\u0026gt; Test optimization ideas, prove they work with data, and make the case to backend Product and Engineering teams to turn them into features that change how the company makes money.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Infrastructure: \u0026lt;/strong\u0026gt;Own, refine, and improve existing data pipelines to harness the power of data analytics, defining data structures, and leveraging advanced tracking methodologies to uncover revenue opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Role Model: \u0026lt;/strong\u0026gt;Set the standard for the team in terms of analytical thinking and excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in product data science or consulting with a strong emphasis in strategic thinking and a track record of driving business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid statistical foundations: experimentation, causal inference, forecasting, and modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working with backend Product and Engineering teams on implementing product roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert knowledge of SQL, Python, A/B testing, and Github, with hands-on Snowflake and dbt (or close equivalents).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious, willing to think beyond just the revenue organization and prioritize what is best for the business holistically.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic, humble, and collaborative, with comfort in ambiguity and high ownership in a remote-first team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited about AI tools (Claude, Gemini, etc.) and eager to use them to complement your workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced degree in data science, analytics, economics, statistics or similar quantitative field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $125,000 - $145,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4044999004,"name":"Revenue Analytics (515)","child_ids":[],"parent_id":4060025004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6130367004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5193555004,"location":{"name":"Remote, US"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6130367004,"updated_at":"2026-07-31T16:48:54-04:00","requisition_id":"FY2600041a","title":"Senior Machine Learning Data Scientist","company_name":"Extend","first_published":"2026-07-29T19:21:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Fraud \u0026amp;amp; Machine Learning team is the secret sauce behind Extend’s post-purchase protection platform. As a Senior ML Data Scientist, you will own the development of cutting-edge machine learning models based on signals and transactions from hundreds of millions of users to detect and prevent fraud, assess risk, and unlock business value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive the full data science lifecycle - from requirements and feature engineering through model development, evaluation, and monitoring. You’ll partner closely with Product, Engineering, and our Fraud Intelligence team to translate messy data into scalable, production-grade ML systems that stop bad actors in their tracks. If you’re impact-driven and excited to tackle complex problems at the intersection of core machine learning and fraud prevention, you’ll thrive on our team!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the model lifecycle: requirements, experimentation, model development, evaluation, and model cards, partnering with ML engineers on deployment and production infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex fraud patterns into well-framed ML solutions: defining what to model, what success looks like, and where ML adds value vs. simpler approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and maintain feature engineering pipelines for model development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor model quality in production, tracking performance over time, detecting data drift, and determining when to retrain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with leadership, go-to-market, fraud operations, product, and engineering teams to define and execute effective fraud strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion a culture of continuous learning, experimentation, and collaboration across the fraud and broader data science teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, proactive, and analytical professionals who are passionate about using data to solve complex, real-world problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or higher in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, Operations Research, Physics or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of work experience building and deploying machine learning systems into production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Python and SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of ML fundamentals: model selection, evaluation methodology, feature engineering, and common failure modes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with PyTorch, scikit-learn, and XGBoost (or similar gradient boosting frameworks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail, strong intellectual curiosity, and a deep understanding of user behavior and fraud patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic, humble, and collaborative team player\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must be located within the continental United States\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building fraud detection or risk assessment systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud ML platforms, particularly AWS (e.g., SageMaker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with graph data and graph-based models (e.g., PyTorch Geometric)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with model monitoring and observability tooling (e.g., Arize)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Estimated Pay Range:\u0026lt;/strong\u0026gt; $135,000 - $165,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4060028004,"name":"Risk Analytics (516)","child_ids":[],"parent_id":4060025004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6233603004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5232002004,"location":{"name":"Remote, US"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6233603004,"updated_at":"2026-10-26T11:20:06-04:00","requisition_id":"FY2600043","title":"Senior Manager, Finance Analytics","company_name":"Extend","first_published":"2026-10-26T11:20:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;About the Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll join our centralized Risk, Analytics \u0026amp;amp; Data Science (RAD) team as a Senior Manager, serving as the leader in the Finance Analytics function and help build and scale up the team. You\u0026#39;ll work closely with Extend’s leadership team on how Extend plans, forecasts, and monitors its financial performance: the forecasting methodology we standardize on, the financial models leadership uses to make strategic decisions, and the analytical bar for the function as a whole. You\u0026#39;ll be accountable not just for your own forecasts and models being right, but for the team\u0026#39;s methodology and financial data being sound.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;ve invested heavily in modern data infrastructure and AI tooling, and we want someone who\u0026#39;s excited to actually use them. If you\u0026#39;re a little bored of traditional FP\u0026amp;amp;A and want the scope and influence of a senior manager with the hands-on depth of an IC at a fast-growing company, this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What You\u0026#39;ll Be Doing\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Planning, Forecasting \u0026amp;amp; Performance Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the financial forecast methodology, the process, and the output.\u0026lt;/strong\u0026gt; Own the driver-based models behind Extend\u0026#39;s key financials, top-line forecast (merchant GMV, attach rates, etc.), revenue, cash balances, and margin across our product lines. Define the assumptions governance and variance-review standards that make every forecast defensible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the annual operating plan and long-range plan.\u0026lt;/strong\u0026gt; Lead the annual budgeting cycle and the 3–5 year financial model, linking growth ambitions to cash and capital needs, and partner with Accounting so the plan reconciles with reported results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run the performance-management cadence.\u0026lt;/strong\u0026gt; Track KPIs and OKRs against plan, diagnose variances down to merchant, product, and segment level, and deliver forward-looking insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Strategic Finance \u0026amp;amp; Decision Support\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the financial strategy conversation with senior leadership.\u0026lt;/strong\u0026gt; Be the CFO\u0026#39;s and leadership team\u0026#39;s analytical thought partner. Communicate the business performance on a regular basis and provide valuable insights for strategic decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Turn reporting into a decision engine. \u0026lt;/strong\u0026gt;Own the end to end P\u0026amp;amp;L modeling and performance reporting, help drive business decisions and changes based on analytical insights from day to day reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Put the entire business operation under the Unit Economics framework.\u0026lt;/strong\u0026gt; Build and maintain the unit-economics framework (true contribution margin at the contract level) and embed it in pricing, merchant deal reviews, and product investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evaluate strategic initiatives and capital allocation.\u0026lt;/strong\u0026gt; Build ROI and scenario/sensitivity models for new products, markets, merchant partnerships, and major investments; support fundraising, insurer/reinsurance partner economics, and M\u0026amp;amp;A or corporate-development analysis as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive resource and headcount planning.\u0026lt;/strong\u0026gt; Partner with People and department leaders on workforce and capacity plans, and track budget-vs-actual on major initiatives to flag where to reallocate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Team Development\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive cross-functional collaboration.\u0026lt;/strong\u0026gt; Serve as the primary finance partner to Sales, Growth, Operations, Risk, Accounting, and others, representing Finance in key forums, aligning teams on shared assumptions and priorities, and turning financial insights into action across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Raise the floor for the whole team.\u0026lt;/strong\u0026gt; Drive AI-native ways of working so the function produces more, faster, at a higher standard. You\u0026#39;ll have latitude to experiment and the expectation that you will.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in FP\u0026amp;amp;A, strategic finance, investment banking, consulting, or corporate development, with a track record of owning forecasting methodology or financial strategy, such as driver-based financial modeling, long-range planning, scenario analysis, and unit economics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and data skills spanning SQL and financial modeling end to end; experience with dbt, Snowflake, Python, and BI tools is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to synthesize complex analysis into board- and executive-level materials, ideally within Insurtech, fintech, or financial-services experience is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing or mentoring senior analysts and raising a team\u0026#39;s technical bar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited and passionate about new AI tools (Claude, Gemini, etc.) and eager to learn how they can improve day-to-day efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and interest in thinking beyond the finance organization, considering the challenges of other teams, and prioritizing what is best for the business holistically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathy, humility, and curiosity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $175,000 - $185,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4153611004,"name":"Finance Analytics (514)","child_ids":[],"parent_id":4060025004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/extend/jobs/6224705004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5228987004,"location":{"name":"Remote"},"metadata":[{"id":4308229004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6224705004,"updated_at":"2026-10-14T18:53:57-04:00","requisition_id":"FY2600066","title":"Software Engineer II - Fulfillments Team","company_name":"Extend","first_published":"2026-10-14T18:53:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend\u0026#39;s best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an exceptional Software Engineer II to join the Extend Fulfillments team, a core pillar driving our company\u0026#39;s growth and customer satisfaction. This role offers a unique opportunity to build impactful software used by some of the largest ECommerce and Brick and Mortar merchants in the industry, and directly influencing how our merchants make their customers whole.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner closely with cross-functional teams in product, design, operations, delivery and the broader engineering organization - contributing significantly to a culture of innovation, continuous improvement, and excellence.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and ship features across all aspects of fulfillment and servicing, including refunds, replacements, reverse logistics, and more, taking on ambiguous problems with growing independence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own features end to end, from design through building, deployment, release, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver scalable, event-driven, AI-native applications that elevate the customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build single-page applications, partnering with design on UX and owning client and server state management to ship polished, high-quality apps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with senior engineers and platform teams on system design, raising risks and tradeoffs early.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, test, and monitor AI/agentic features in production, with clear attention to quality and safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI developer tooling daily to ship more, and share the habits that make it effective with your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spot and propose proactive investments (refactors, observability, upgrades) and deliver them in the areas you own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly with product, design, solutions, and other engineering teams so your work lines up with business goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of full-stack experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building production systems on AWS, including serverless\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience shipping AI/LLM features to production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A solid grasp of API design, versioning, idempotency, and backwards compatibility — and why they matter where events drive money movement or fulfillment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of owning features end to end and working through ambiguous problems with limited direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building production single-page applications with modern state management, and a habit of working closely with designers to turn UX into quality software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sound data modeling skills and a working understanding of context engineering for agentic features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily fluency with AI developer tooling and a habit of sharing what works with teammates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to raise concerns early and push back with data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication across product, business stakeholders, designers, support, and engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to form clear opinions and advocate for them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected Pay Range:\u0026lt;/strong\u0026gt; $140,000 - $160,000 per year salaried*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Extend does not provide immigration-related sponsorship for this role.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Extend:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Working with a great team from diverse backgrounds in a collaborative and supportive environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive salary based on experience, with full medical and dental \u0026amp;amp; vision benefits.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stock in an early-stage startup growing quickly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous, flexible paid time off policy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k) with Financial Guidance from Morgan Stanley.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1z8If6mE5Xlf6prfJDScpziEjDEdHvq_K/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Extend CCPA HR Notice\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027807004,"name":"Product Engineering (300)","child_ids":[4027808004],"parent_id":4044920004}],"offices":[{"id":4013695004,"name":"Remote, US","location":"Remote, US","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":15}}