{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/doublegood/jobs/6007538004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5159323004,"location":{"name":"Chicago"},"metadata":null,"id":6007538004,"updated_at":"2026-06-07T13:41:33-04:00","requisition_id":"355","title":"Customer Support Solutions Specialist","company_name":"Double Good","first_published":"2026-05-27T16:46:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Customer Support Operations Specialist to join our growing team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Location - this is a hybrid role based out of our downtown Chicago office\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Customer Support Operations Specialist role is designed to balance frontline customer support excellence with improving specialized functions. This role maintains direct responsibility for ticket resolution while simultaneously coordinating cross-functional needs, identifying solutions, and executing improvements that remove friction for customers and internal teams\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal of this role is to improve time-to-resolution for internal initiatives, increase operational efficiency, and close gaps in customer support processes. Individuals in this role are expected to identify inefficiencies, assist the Supervisor in designing scalable solutions, and help drive adoption of new processes with cross-functional stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scope and Range\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role operates as both an individual contributor within the ticketing queue and a subject-matter expert for a defined specialization(s). Time allocation will be dependent on seasonality, and intentionally allocated between ticket handling and project work, with expectations flexing based on business needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Each agent will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own tickets as assigned and meet defined productivity and quality expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own primary specializations or project areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the point person and subject matter expert for identifying gaps, proposing solutions, and delivering results within their specialty\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Measures of Success\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role will be measured across both support execution and process impact, including but not limited to:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support Performance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;First Response Time (FRT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;First Resolution Time (FRT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CSAT / NPS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;First Contact Resolution Rate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;QA scores and adherence to support standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Process and Specialization Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reduction in frequency of issues or escalations related to owned area(s)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;On-time delivery of individual contributions to project milestones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in adoption and effectiveness of implemented solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with cross-functional stakeholders and be held accountable for results\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Skills we value:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Customer Support Execution\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle customer support tickets across assigned queues while maintaining quality, accuracy, and empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve complex or ambiguous issues using sound judgment and documented best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify trends, recurring issues, and friction points surfaced through tickets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate appropriately to the identified cross-functional stakeholders, Senior Customer Solutions Specialist, and Supervisor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Project Ownership \u0026amp;amp; Specialization\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Each agent will own \u0026lt;strong\u0026gt;primary specializations\u0026lt;/strong\u0026gt;, such as (but not limited to):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Organizer, Seller, Buyer experts (Dedicated Agent for Partners, White Glove Service)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboarding \u0026amp;amp; Agent Enablement (help articles, Looms, macros, decks, documentation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quality Assurance \u0026amp;amp; Coaching (QA, providing feedback, individual and group coaching)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Social \u0026amp;amp; Public-Facing Support Channels (social media, Yelp reviews, BBB)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shipping, Logistics \u0026amp;amp; Supply Chain Processes (claims, replacements, carrier coordination)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Within their specialization, agents will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the subject matter expert for their assigned customer or internal experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps, inefficiencies, or risks through data, agent feedback, and ticket trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define problem statements and proposed solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and document processes, workflows, or tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leadership and cross-functional teams (Product, Engineering, Marketing, Shipping, RevOps, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive implementation, testing, rollout, and change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterate based on results\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Other Job Functions\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement \u0026amp;amp; Customer Advocacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate frontline insights into recommendations to the Supervisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively surface customer-impacting issues and operational risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for both customer experience and agent efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to broader team initiatives and cross-functional projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Communication\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate project status, risks, and outcomes clearly and consistently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate documentation for owned processes and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support peer enablement by sharing learnings, best practices, and updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in team meetings, retrospectives, and planning sessions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Specific Areas of Responsibility \u0026amp;amp; Ownership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of customer support or customer-facing operations experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage tickets independently while meeting performance benchmarks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience identifying and advocating for process improvements or operational initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to prioritize competing demands and manage time effectively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have and/or you’ll learn:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with process mapping, SOP documentation, or change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with cross-functional groups and collaborative problem solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior exposure to automation, QA programs, training enablement, or product operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Pay Disclosure(s):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation \u0026amp;amp; benefits plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay range for this position:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$50,000 - $56,000 annually\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Target Annual Bonus: 10% of base salary\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Work Authorization Requirement:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Benefits:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Double Good offers competitive benefits for all eligible full time employees including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visit the Careers page on our website for more information at https://www.doublegood.com/careers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. Right to Work Statement (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;English\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; and \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Spanish\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4017668004,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4007947004,"name":"Chicago","location":"Chicago, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/doublegood/jobs/5818981004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5059440004,"location":{"name":"Burr Ridge"},"metadata":null,"id":5818981004,"updated_at":"2026-06-07T13:41:24-04:00","requisition_id":"337","title":"Maintenance Technician, 2nd Shift","company_name":"Double Good","first_published":"2026-03-04T11:17:29-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Maintenance Technician to join our growing team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Location - This role will be onsite based out of our Burr Ridge production facility and with occasional visits to our Elmhurst facility.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Shift - This is a second shift role and will primarily be from 1:00pm - 9:30pm.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Maintenance Technician is responsible for providing maintenance and performance support for large-scale manufacturing equipment by accurately assessing equipment condition and performing required repairs, as well as supporting the general upkeep of the manufacturing facility and equipment at both the Burr Ridge and Elmhurst locations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Install and maintain cooking, packaging, and bagging equipment (conveyors, kettles, poppers, VFFS, product scales, coding systems \u0026amp;amp; inspection equipment)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform preventative maintenance on equipment to reduce failure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and diagnose mechanical, electrical, HVAC, and plumbing failures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to tig weld stainless steel and solder copper pipe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facility repairs up to and including painting, replacing light bulbs, pallet rack repairs, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Safely repair electrical systems, including up to high voltage, thermocouples, heating elements, temperature controllers, frequency drives, motor testing and photo eyes. Ability to run conduit to and from a motor control panel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify improvement projects to reduce overall downtime and increase throughput\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand drawings and equipment manuals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess work orders and plan jobs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use lean manufacturing principles to improve communication and problem-solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize a CMMS system to accurately document work performed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient use of hand tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an effective communicator with production workers, managers, and fellow technicians\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic computer skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of GMP’s and able follow all food safety guidelines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Skills we value:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Required\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of mechanical and electrical machine repair.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of GMP’s and follow all food safety guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand drawings, equipment manuals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use a multimeter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of electrical components and troubleshooting process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in a maintenance role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in food manufacturing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic computer skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have and/or you’ll learn:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to tig weld stainless steel and solder copper pipe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OSHA 10 or OSHA 30\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welding certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NFPA 70e certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PLC experience (Allen Bradley or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HS Diploma or GED\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vocational school, trade school, professional degree, Certificate or Apprenticeship in maintenance related field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Pay Disclosure(s):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation \u0026amp;amp; benefits plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay range for this position:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$36.96 per hour +$0.50 per hour shift differential\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Work Authorization Requirement:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Benefits:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Double Good offers competitive benefits for all eligible full time employees including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visit the Careers page on our website for more information at https://www.doublegood.com/careers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. Right to Work Statement (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;English\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; and \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Spanish\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4017671004,"name":"Maintenance","child_ids":[],"parent_id":null}],"offices":[{"id":4007946004,"name":"Burr Ridge","location":"Burr Ridge, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/doublegood/jobs/6010709004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5160909004,"location":{"name":"Burr Ridge"},"metadata":null,"id":6010709004,"updated_at":"2026-06-07T13:41:33-04:00","requisition_id":"357","title":"Material Handler / Forklift Operator","company_name":"Double Good","first_published":"2026-06-01T18:06:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Material Handler to join our growing team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Location - Onsite at our Burr Ridge production facility\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Shift - This is a first shift role and will typically be Monday - Friday from 4:30am - 1:00pm\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Material Handler / Forklift Operator is responsible for safely operating stand up forklifts to transport, load, and unload materials within warehouses, production areas, or shipping docks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate a stand-up forklift truck in a warehouse environment with pedestrians and other forklift trucks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep the order picking lines operational with timely product restocks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately receive and safely put away inbound finished goods and supply deliveries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track inventory with RF scanners and Warehouse Management System (WMS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure proper stock rotation and First-In First-Out (FIFO) process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train on the Burr Ridge receiving process\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Skills we value:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School diploma, GED, or other relevant work experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1 year prior experience and certification on a forklift\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience safely operating a stand-up forklift a plus (will train on-site)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to lift and/or carry up to 50lbs of materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have and/or you’ll learn:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lean Manufacturing experience (5S / Six Sigma)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with a WMS, ERP, or other inventory management system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OSHA or other formal safety training\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Pay Disclosure(s):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation \u0026amp;amp; benefits plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay range for this position:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$23.40 per hour\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Work Authorization Requirement:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Benefits:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Double Good offers competitive benefits for all eligible full time employees including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visit the Careers page on our website for more information at https://www.doublegood.com/careers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. Right to Work Statement (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;English\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; and \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Spanish\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4017669004,"name":"Production","child_ids":[],"parent_id":null}],"offices":[{"id":4007946004,"name":"Burr Ridge","location":"Burr Ridge, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/doublegood/jobs/6010731004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5160923004,"location":{"name":"Burr Ridge"},"metadata":null,"id":6010731004,"updated_at":"2026-06-07T13:41:34-04:00","requisition_id":"358","title":"Material Handler Supervisor","company_name":"Double Good","first_published":"2026-06-01T18:11:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Material Handler Supervisor to join our growing team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Location - Onsite at our Burr Ridge production facility\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Material Handler Supervisor will lead and assist a team of forklift drivers that receive and store materials, organize warehouse storage, replenish the kitchen, packaging, and shipping lines, and support inventory control processes. This position will also be responsible for creating training programs and process flows for the forklift drivers at Burr Ridge and for advocating forklift safety.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Material Handler Supervisor is responsible for safely operating stand up forklifts to transport, load, and unload materials within warehouses, production areas, or shipping docks. Their duties include inventory management, ensuring materials are properly stored, supporting production by delivering materials to workstations, and adhering to safety protocols. They are responsible for creating, maintaining and executing process and safety programs at Burr Ridge. They need to be certified, physically capable of lifting heavy loads, and skilled in managing inventory systems to keep operations running smoothly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Accurately verify materials against purchase orders and receiving standards. Record them in the ERP system, repalletize, and store items in designated areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Supply Chain team to manage supplier returns for incorrect or unsatisfactory items and coordinate pickup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate variety of freight deliveries and transfers between supplier and internal warehouse.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct and manage material cycle counts on a day to day basis and lead the yearly cycle count process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain proper storage conditions for all materials and ensure compliance with FIFO (First In, First Out) principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform forklift training, ensure certification is up to date, and maintain certification documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in replenishing materials to workstations as needed to support continuous production flow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately complete paperwork for receiving, shipping, and inventory transactions using ERP systems or other computer software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct daily inspections of forklifts to ensure they are in good working condition and report any maintenance needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage,\u0026amp;nbsp; lead, and train\u0026amp;nbsp; a team of material handlers across multiple shifts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with warehouse staff, production workers, supervisors, and logistics teams to ensure smooth operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate any issues or delays that may impact production or shipping schedules.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Skills we value:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience operating various types of forklifts, such as sit-down and stand-up (reach trucks), in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with inventory systems, organizing stock, and maintaining FIFO (First In, First Out) protocols to manage perishable goods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ERP systems or inventory tracking software for logging shipments and materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to lift heavy materials (usually up to 50 lbs), stand for long periods, and work in various weather or environmental conditions (e.g., cold storage).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate effectively with production staff, warehouse teams, and supervisors to ensure the timely delivery of materials.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Certifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;OSHA forklift certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional certifications, such as food safety handling, depending on the environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have and/or you’ll learn:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience\u0026amp;nbsp; working in food-safe environments with strict cleanliness and contamination protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working as part of a team to support continuous operations in a busy food manufacturing facility.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Pay Disclosure(s):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation \u0026amp;amp; benefits plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay range for this position:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$50,000 - $72,000 annually\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Target Annual Bonus: 15% of base salary\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Work Authorization Requirement:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Benefits:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Double Good offers competitive benefits for all eligible full time employees including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visit the Careers page on our website for more information at https://www.doublegood.com/careers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. Right to Work Statement (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;English\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; and \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Spanish\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4017669004,"name":"Production","child_ids":[],"parent_id":null}],"offices":[{"id":4007946004,"name":"Burr Ridge","location":"Burr Ridge, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/doublegood/jobs/5994955004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5153973004,"location":{"name":"Burr Ridge"},"metadata":null,"id":5994955004,"updated_at":"2026-06-07T13:41:25-04:00","requisition_id":"354","title":"Senior Health \u0026 Safety Manager","company_name":"Double Good","first_published":"2026-05-13T11:25:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Double Good is a leading fundraising app and best-in-class technology company redefining how youth organizations raise funds for the causes they care about. Teams run short, high-impact fundraisers by selling delicious popcorn through personalized Pop-Up Stores, keeping 50% of every sale. Thousands of schools and teams nationwide use Double Good to raise meaningful funds quickly and easily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Guided by our mission to create joy, Double Good also supports the Double Good Kids Foundation, a 501(c)(3) organization that exists to spark joy for children with special needs and the people who care for them through inclusive experiences and spaces that foster play, connection, and possibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Double Good has been recognized on the Inc. 5000 list 18 times and ranked No. 13 on Crain’s Chicago Business Fast 50 list in 2025, and it continues to grow while staying focused on impact.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Senior Health and Safety Manager to join our growing team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Location - This role is onsite at our Burr Ridge, IL facility and will require visits to our Elmhurst, IL facility\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Health and Safety Manager will architect and champion Double Good’s safety-first culture across our two Chicago-area popcorn manufacturing plants — designing programs, leading the hourly Safety Committee, and partnering with Operations to anticipate risk before it becomes incident.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Scope and Range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You lead Health \u0026amp;amp; Safety strategy and execution across two manufacturing facilities (Burr Ridge, IL and Elmhurst, IL) with regular partnership with our downtown Chicago corporate office. The role owns Workers’ Compensation through our TPA, OSHA-facing reporting, site security, and emergency response. You also own day-to-day environmental compliance that lives within H\u0026amp;amp;S (hazardous waste manifests, SDS management, SPCC awareness, environmental vendor management); broader environmental scope sits with Operations and Facilities. You partner with Quality and Food Safety so H\u0026amp;amp;S complements our GMP, HACCP, and FSMA programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Safety Program \u0026amp;amp; Strategy\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design and continuous improvement of H\u0026amp;amp;S programs, policies, and procedures across both plants — calibrated to the specific risks of food/snack manufacturing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the H\u0026amp;amp;S scorecard: TRIR, DART, LTIR, severity, near-miss reporting rate, observation rate, training completion, and audit-closure SLA. Translate metrics into action plans the Operations leadership team can run with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships and service contracts (PPE, training, industrial hygiene, audit partners) and own the H\u0026amp;amp;S budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of OSHA, NFPA, EPA, and Illinois EPA changes; brief leadership on impact before regulation hits the floor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Site-Level Risk Management\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build risk-based audit and inspection programs tailored to each plant’s footprint, equipment, and hazards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Job Hazard Analyses (JHAs) and PPE assessments for every role on the floor; refresh on a defined cadence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the technical program work that matters in popcorn/snack manufacturing — combustible dust (NFPA 652 / NFPA 61), flammable liquids handling (NFPA 30), static electricity controls (NFPA 77), powered industrial trucks (PIT/forklift), LOTO, machine guarding, confined space, hot work, packaging-line ergonomics, and chemical safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Quality and Food Safety so H\u0026amp;amp;S decisions complement (not conflict with) our GMP, HACCP, and FSMA programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Training \u0026amp;amp; Engagement\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify training needs and build programs that are engaging, inclusive, and behavior-changing — for employees, supervisors, contractors, and visitors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define high-risk training requirements and maintain company-wide training records.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Chair the hourly-employee Safety Committee as the primary engine for proactive observations and peer-led safety conversations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Incident Investigation \u0026amp;amp; Workers’ Compensation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead investigations with rigorous root-cause analysis and time-bound corrective actions; track recurrence to zero.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as Double Good’s primary contact with OSHA — inspections, inquiries, and annual reporting (300A and related).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Workers’ Compensation end-to-end through our TPA: claim filing, online claims management, monthly loss runs, reportable/problematic claim review, and underwriter conversations on trends and exposures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare management reports on claims with net exposure and recommend program changes to reduce frequency and severity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Site Security \u0026amp;amp; Emergency Response\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a comprehensive site-security framework — camera and badge access, contractor/visitor controls, and physical premises protection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and exercise emergency response plans (severe weather, fire, active threat, utility interruption) in coordination with local authorities and site leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Culture \u0026amp;amp; Future Team\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;No direct reports today. As the function matures, partner with the People Team on a workforce plan that may include site safety coordinators and an EHS specialist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence at every level — from the line operator at 6 a.m. to the executive team — and make safety personal, not procedural.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in a safety leadership role in food, beverage, CPG, or similar manufacturing/warehousing — multi-site exposure preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Occupational Safety, Industrial Hygiene, Environmental Science, or a related field — or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of OSHA General Industry (29 CFR 1910), recordkeeping (29 CFR 1904), and combustible-dust NFPA standards (652, 61, 30, 77).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record building a proactive safety culture — Safety Committees, behavior-based safety, near-miss programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven incident investigation and root-cause chops; comfortable presenting findings to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workers’ Compensation experience: TPA management, loss-run analysis, underwriter conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication — translates regulation into plain language for hourly teams and executive summaries for leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable on a manufacturing floor — varied hours, occasional off-shift presence, PPE-required environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CSP, ASP, or CIH certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OSHA 500 / 501 authorized outreach trainer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HACCP / PCQI awareness — supports partnership with Quality and Food Safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual English/Spanish.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience standing up or scaling a safety function (greenfield or expansion).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Equal Pay Disclosure(s):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees a competitive compensation \u0026amp;amp; benefits plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay range for this position:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$92,000 - $131,000 annually\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Target Annual Bonus: 20% of base salary\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The final discretionary compensation that will be offered for this role depends on a variety of factors, including job-related knowledge, skills, experience, and market location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Work Authorization Requirement:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position requires current authorization to work in the United States. We do not provide visa sponsorship, including support for F-1 Optional Practical Training (OPT), STEM OPT extensions, or other temporary work authorization programs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Benefits:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Double Good offers competitive benefits for all eligible full time employees including medical, dental and vision coverage with plans that can fit each teammate’s needs. We offer immediate vesting in our 401k plan, paid time off, company-paid leaves and other perks including a Popcorn Allowance (yup, free popcorn!).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visit the Careers page on our website for more information at https://www.doublegood.com/careers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Double Good is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  The EEO is the law and is available \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;here\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;. Right to Work Statement (\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;English\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; and \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Spanish\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;).\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This employer participates in E‑Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4017674004,"name":"Environment, Health, and Safety","child_ids":[],"parent_id":null}],"offices":[{"id":4007946004,"name":"Burr Ridge","location":"Burr Ridge, Illinois, United States","child_ids":[],"parent_id":null},{"id":4037479004,"name":"Elmhurst ","location":"Elmhurst, Illinois, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":5}}