{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7608503","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":null,"value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":null,"value_type":"single_select"}],"id":7608503,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":null,"title":"2026. Project Manager (Associate - Mid - Senior)","company_name":"Critical Mass","first_published":"2026-02-11T15:37:15-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Project Manager profiles\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7874613","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3426789,"location":{"name":"Nashville"},"metadata":[{"id":170647,"name":"External Department","value":"Client Services","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7874613,"updated_at":"2026-05-26T12:22:35-04:00","requisition_id":"7497","title":"Account Director","company_name":"Critical Mass","first_published":"2026-05-07T11:52:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring an Account Director to lead marketing campaigns for a leading automotive brand. This is a hands-on leadership role embedded with the client, where your ability to deliver excellence in execution, maintain trusted relationships, and drive strategic updates will be front and center. If you thrive on collaboration, bring calm leadership under dynamic conditions, and excel at managing stakeholders while driving real work forward, this is your opportunity.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;*This is a contract role covering a maternity leave from mid-June through September*\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the live client website as the operational hub, overseeing ongoing maintenance, landing page updates, model year changeovers, vehicle specification changes, and seasonal campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incorporate new vehicle launches, sales initiatives, and promotional campaigns into the site with speed and precision; ensure all updates are strategically aligned and properly implemented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on-site at the client office as the senior, visible face of the agency; build trust, facilitate decisions, solve problems collaboratively, and maintain relationship health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide Creative, Development, Project Management, and Marketing teams to deliver all work on brief, on budget, and on schedule; traffic updates, manage QA, and ensure seamless execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the roadmap for site evolution during this transition period; identify optimization opportunities and recommend strategic improvements based on performance and client priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with client stakeholders, media partners, and internal teams to ensure all site initiatives drive measurable outcomes and support broader marketing goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work through challenges with clients using consultative, solution-oriented approaches; translate client needs into clear briefs and actionable plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own accountability for timelines, quality, and successful delivery; serve as the point person who ensures nothing falls through the cracks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6–8+ years of agency-side account leadership in digital marketing or digital operations; director-level presence with proven ability to step in and lead immediately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success managing the development of large-scale campaign work within an IAT environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work effectively with Development, Creative, Project Management, and technical teams; comfort coordinating timelines and ensuring smooth execution across disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building trust with sophisticated clients in on-site, embedded environments; ability to influence through collaboration, clarity, and consultative problem-solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm, collaborative leadership style with composer under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate business goals into website strategy, connect campaign initiatives to outcomes, identify opportunities for optimization and growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scoping, planning, and executing multiple initiatives simultaneously; comfort with timelines, resource planning, and ensuring quality delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent storytelling and presentation skills, especially with senior stakeholders, with the ability to distill complexity into clear narratives and recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agile mindset and are comfortable with an evolving scope and the reality that priorities can shift; you thrive in environments where flexibility and adaptability are valued\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus if you have automotive background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp;\u0026amp;nbsp;To do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15112,"name":"Client Services","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9739,"name":"Nashville","location":"Nashville, TN, United States","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7922574","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401575,"location":{"name":"Nashville"},"metadata":[{"id":170647,"name":"External Department","value":"Client Services","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7922574,"updated_at":"2026-05-13T15:26:18-04:00","requisition_id":"7421","title":"Account Manager","company_name":"Critical Mass","first_published":"2026-05-13T15:26:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As an Account Manager, you’ll flex your skills in growing and managing client relationships while receiving support and strategic guidance from an Account Director or Client Partner. You’ll take the lead on projects within your vertical client set, ensuring client satisfaction, driving account revenue growth, and boosting overall business profitability. Most importantly, your clients—from mid to senior-level professionals—will see you as a trusted advisor, delivering outstanding digital experiences.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic guidance to manage project relationships and ensure client success and satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and foster relationships with senior managers in client organizations while offering leadership to internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects to completion, adhering to best practices and cross-functional solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate deeper collaboration opportunities that position clients as innovative leaders in digital solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share insights on clients’ strategic business initiatives with internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate industry expertise in structure, trends, initiatives, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supervise the development of detailed proposals and statements of work with team support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive growth in client relationships by focusing on revenue generation and account profitability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal creative, strategy, and project management teams to ensure consistency and cohesiveness across campaigns and workstreams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other agency partners within Integrated Agency Team model\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of integrated digital account management experience, preferably in the digital and performance marketing space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong ability to handle multiple tasks concurrently and collaborate with remote or decentralized teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with social media and a passion for digital trends and innovations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive knowledge of content management, analytics, digital marketing, eCommerce, and internet technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and leadership skills, including outstanding presentation abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive as a self-starter and proactiveness comes naturally. You can see the next move and take the next step on a project\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative and technical problem-solving expertise, with a knack for negotiation and consensus-building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of project management lifecycle, and high-level proficiency with PM methodology + processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive approach to learning and excitement about data analytics\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick/personal days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 Affinity Groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15112,"name":"Client Services","child_ids":[],"parent_id":null}],"offices":[{"id":9739,"name":"Nashville","location":"Nashville, TN, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7368923","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3285792,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7368923,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"6997","title":"Account Manager","company_name":"Critical Mass","first_published":"2025-11-05T20:56:14-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring an Account Manager to join our team on ArtBot!\u0026amp;nbsp; ArtBot is a next-generation content orchestration platform, combining creative and performance engineering with AI-driven technology to unlock automation and performance at scale. We specialize in data-driven, personalized creative across digital channels, helping clients realize the full value of Dynamic Creative Optimization (DCO).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a dynamic team at the intersection of creative, media, and technology, where your work directly shapes client success and the future of content delivery.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of a roster of clients, building and managing trusted agency and client relationships across a variety of verticals (with a strong presence in automotive).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for DCO campaigns, ensuring seamless, timely, and high-quality project delivery from concept to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with internal teams—including activation, strategy, development, and design—to translate client needs into clear, actionable deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Submit and manage workflow through internal ticketing systems (Hive), ensuring tasks are resourced and tracked effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support junior account managers, delegating work and fostering professional growth within the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee and uphold rigorous quality assurance standards, ensuring all deliverables meet client expectations and ArtBot’s high standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze campaign performance data, identify optimization opportunities, and provide clients with actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in account financial management, including monitoring billing, securing POs, and identifying upsell or cross-sell opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience (2+ years) in account management or a similar client-facing role within digital media, creative, or project management environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of digital media landscapes and technical campaign launches, or media planning/activation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DCO (Dynamic Creative Optimization) experience is a must have.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and relationship management skills, both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical skills with the ability to interpret data, use pivot tables, and identify optimization opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and organizational skills, ensuring accuracy and confidence in all deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring, training, or overseeing junior team members and delegating work effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, proactive approach and comfort working cross-functionally with diverse teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of initiative, adaptability, and a genuine passion for delivering client success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, Flex days, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 Affinity Groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work in our New York office for a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$95,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":85302,"name":"ArtBot","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7772512","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3403478,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Client Services","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7772512,"updated_at":"2026-04-28T18:26:36-04:00","requisition_id":"7433","title":"Account Manager","company_name":"Critical Mass","first_published":"2026-04-08T14:27:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Account Manager – Digital \u0026amp;amp; Website Experience has responsibility\u0026amp;nbsp;for managing and growing the client relationship on one or more\u0026amp;nbsp;accounts under the direction of an Account Director or VP, Client\u0026amp;nbsp;Partner. The Account Manager provides client and project team\u0026amp;nbsp;leadership, develops mid-senior level client relationships, and is\u0026amp;nbsp;regarded by the client as a trusted advisor in all aspects of digital\u0026amp;nbsp;transformation and web platform strategy. The Account Manager serves\u0026amp;nbsp;as the leader of a specific project team focused on digital solutions,\u0026amp;nbsp;which partners with clients across key vertical markets. He or she is\u0026amp;nbsp;responsible for client satisfaction, account revenue growth, and overall\u0026amp;nbsp;business profitability in digital services delivery.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;div class=\u0026quot;s7\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the complete digital project lifecycle with select client organizations, from discovery through optimization and ongoing enhancement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for clients and internal partners, fostering open, collaborative relationships and ensuring digital strategy alignment with business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own client satisfaction and success across all digital initiatives, targeting 100% client reference-ability and long-term partnership growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strategic relationships with C-suite and digital leadership within client organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead digital transformation initiatives, website redesigns, ecommerce implementations, and platform migrations to successful delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive opportunities for deeper digital engagement—including website expansion, multi-channel integration, and emerging digital technology adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate expertise across digital disciplines including web development, UX/UI, e-commerce, analytics, and digital marketing to provide quality assurance on all project deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of digital platform best practices, web accessibility standards, and e-commerce optimization strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide leadership, mentorship, and ongoing guidance to project teams, ensuring delivery excellence and client satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate client\u0026#39;s digital strategy, competitive landscape, and emerging technology needs to internal teams and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain thought leadership on digital industry trends, emerging technologies, platform innovations, and best practices in web and e-commerce solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and champion cross-sell and upsell opportunities within the client\u0026#39;s digital ecosystem (new platforms, enhanced capabilities, additional verticals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee development of comprehensive digital proposals, statements of work, and technical specifications with support from digital specialists and account leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significantly grow the client relationship through expanded digital initiatives, additional digital channels, and increased annual digital investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage client expectations, communicate project risks, timelines, and scope changes to ensure alignment and trust\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-3+ years of proven account management experience in digital, web, e-commerce, or digital marketing environments Hands-on experience managing complex digital transformation projects and large-scale website implementations ($2MM+ in annual digital services)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of website architecture, design, development, and ongoing optimization/maintenance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of e-commerce platforms, content management systems (CMS), and digital technology stacks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise in digital analytics, conversion rate optimization, and data-driven decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate client business objectives into comprehensive digital solutions and strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with web development fundamentals, API integrations, and technical project requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or higher in one of the following areas: Computer Science, Web Design, E-Business, Business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing, Engineering, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated understanding of digital marketing, web technologies, CMS platforms, e-commerce solutions, analytics tools, and internet technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of digital project management methodologies, tools, and processes (Agile, Waterfall, or hybrid approaches)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven skills in technical negotiations, cross-functional leadership, and stakeholder alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated excellence in written and oral communications with exceptional presentation skills—particularly explaining technical concepts to non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal and relationship-building skills, with ability to establish trust and consensus across decentralized or remote teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional problem-solving skills related to digital platform challenges, technical constraints, and user experience issues Ability to manage multiple complex digital initiatives simultaneously while maintaining quality and timeline adherence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team orientation with experience coordinating across development, design, marketing, and other remote/ specialized teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinking with passion for digital innovation, emerging technologies, and continuous professional development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset—willingness to take ownership of initiatives end to-end and proactively seek opportunities to deepen digital expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s5\u0026quot;\u0026gt;What We Offer:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;s7\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Global maternity and parental leave \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Competitive benefits packages \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work in office a minimum of 3 days a week.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$75,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$80,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15112,"name":"Client Services","child_ids":[],"parent_id":null}],"offices":[{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7909046","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437679,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Art Direction","value_type":"single_select"}],"id":7909046,"updated_at":"2026-05-21T13:12:58-04:00","requisition_id":"7501","title":"Art Director","company_name":"Critical Mass","first_published":"2026-05-21T13:12:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Details:\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The contract will run from \u0026lt;strong\u0026gt;June 1\u0026lt;/strong\u0026gt;\u0026amp;nbsp;through\u0026lt;strong\u0026gt; September 25\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance strategic development with client business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct \u0026amp;amp; delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly contribute to project design and development:\u0026lt;br\u0026gt;- create storyboards / initial graphic concepts\u0026lt;br\u0026gt;- conceive functional design solutions\u0026lt;br\u0026gt;- create site grids and interface demos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide quality assurance of all creative deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach team members through project development and performance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a rapport with clients, partner agencies and vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the innovative development of the creative department\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong design portfolio 5+ years design and interactive work experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading a team of designers, production specialists and writers to creative excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-developed communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think creatively and justify concepts to clients and team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with strategic brainstorming, campaign development, creative brief development and creative execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for interactive storytelling, ecommerce, product design, or design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive understanding of interaction and UI design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Committed to the profession of visual communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7950759","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437679,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Art Direction","value_type":"single_select"}],"id":7950759,"updated_at":"2026-05-21T13:15:29-04:00","requisition_id":"7501","title":"Art Director","company_name":"Critical Mass","first_published":"2026-05-21T13:15:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Details:\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The contract will run from \u0026lt;strong\u0026gt;June 1\u0026lt;/strong\u0026gt;\u0026amp;nbsp;through\u0026lt;strong\u0026gt; September 25\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance strategic development with client business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct \u0026amp;amp; delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly contribute to project design and development:\u0026lt;br\u0026gt;- create storyboards / initial graphic concepts\u0026lt;br\u0026gt;- conceive functional design solutions\u0026lt;br\u0026gt;- create site grids and interface demos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide quality assurance of all creative deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach team members through project development and performance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a rapport with clients, partner agencies and vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the innovative development of the creative department\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong design portfolio 5+ years design and interactive work experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading a team of designers, production specialists and writers to creative excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-developed communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think creatively and justify concepts to clients and team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with strategic brainstorming, campaign development, creative brief development and creative execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for interactive storytelling, ecommerce, product design, or design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive understanding of interaction and UI design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Committed to the profession of visual communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;*Please note the rate provided below is hourly*\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$85 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7769307","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401980,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Media","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Media And Channel Planning","value_type":"single_select"}],"id":7769307,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7425","title":"Associate Media Director","company_name":"Critical Mass","first_published":"2026-03-31T14:13:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We are seeking an Associate Media Director to be hands-on in planning and activation for both online and offline strategies for a new client in the B2B space. The Associate Director is responsible for driving media strategy and ensuring the program meets client objectives and KPIs. The Associate Director will partner with clients and agency partner teams to develop strategy and tactical plans to execute media most effectively across core digital media tactics including search, social, display, programmatic video as well as integrate and execute strategy for key offline channels as needed. The Associate Director is accountable for working with the team to ensure performance is hitting KPIs and meeting client goals, providing oversight as necessary. Proven excellence and experience in digital media required.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Responsible for gathering the research and data needed to formulate strategic plans that will grow client business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead client relationship as day-to-day contact and partner agencies (where applicable) by ensuring a seamless communication process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordination of streamlining omni-channel strategies with key partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for presenting strategic recommendations, soliciting feedback and ensuring team can execute on strategy to effectively hit goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reports to Media Director, but acts as key day-to-day account lead over team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to account strategy, including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop skills by participating in ongoing training, workshops, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support in any new business pitches and related work as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mastery of all relevant tools for reporting, analytics and competitive analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain professional, productive rapport with sales representatives/media vendors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Understanding of media landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on media management experience in online advertising with a focus on performance\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In-depth experience with Search, Social, and/or Programmatic channels is a must\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of activation \u0026amp;amp; optimization techniques across self-serve performance platforms a must\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of demonstrated success in managing and leading people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and manage teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically strong quantitative skills, including analytical abilities and math proficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and problem solving abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid verbal and written communication skills, with polished presentations skills a must\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work successfully with teams on multiple projects under tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to work in an industry which is constantly evolving and presenting new and unique challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to sell ideas clearly and deliver values\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of offline media planning is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in marketing for both brand-building and direct response initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":37379,"name":"Media","child_ids":[],"parent_id":null}],"offices":[{"id":9734,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null},{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7767463","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401980,"location":{"name":"Chicago"},"metadata":[{"id":170647,"name":"External Department","value":"Media","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Media And Channel Planning","value_type":"single_select"}],"id":7767463,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7425","title":"Associate Media Director","company_name":"Critical Mass","first_published":"2026-03-31T14:12:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We are seeking an Associate Media Director to be hands-on in planning and activation for both online and offline strategies for a new client in the B2B space. The Associate Director is responsible for driving media strategy and ensuring the program meets client objectives and KPIs. The Associate Director will partner with clients and agency partner teams to develop strategy and tactical plans to execute media most effectively across core digital media tactics including search, social, display, programmatic video as well as integrate and execute strategy for key offline channels as needed. The Associate Director is accountable for working with the team to ensure performance is hitting KPIs and meeting client goals, providing oversight as necessary. Proven excellence and experience in digital media required.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Responsible for gathering the research and data needed to formulate strategic plans that will grow client business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead client relationship as day-to-day contact and partner agencies (where applicable) by ensuring a seamless communication process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordination of streamlining omni-channel strategies with key partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for presenting strategic recommendations, soliciting feedback and ensuring team can execute on strategy to effectively hit goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reports to Media Director, but acts as key day-to-day account lead over team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to account strategy, including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop skills by participating in ongoing training, workshops, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support in any new business pitches and related work as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mastery of all relevant tools for reporting, analytics and competitive analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain professional, productive rapport with sales representatives/media vendors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Understanding of media landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on media management experience in online advertising with a focus on performance\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In-depth experience with Search, Social, and/or Programmatic channels is a must\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of activation \u0026amp;amp; optimization techniques across self-serve performance platforms a must\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of demonstrated success in managing and leading people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and manage teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically strong quantitative skills, including analytical abilities and math proficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and problem solving abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid verbal and written communication skills, with polished presentations skills a must\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work successfully with teams on multiple projects under tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to work in an industry which is constantly evolving and presenting new and unique challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to sell ideas clearly and deliver values\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of offline media planning is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in marketing for both brand-building and direct response initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":37379,"name":"Media","child_ids":[],"parent_id":null}],"offices":[{"id":9734,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null},{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7848230","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420520,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7848230,"updated_at":"2026-04-28T14:07:29-04:00","requisition_id":"7467","title":"Back End Developer (Adobe Experience Manager)","company_name":"Critical Mass","first_published":"2026-04-28T14:06:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p data-start=\u0026quot;385\u0026quot; data-end=\u0026quot;520\u0026quot;\u0026gt;This role is part of the team responsible for delivering\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;442\u0026quot; data-end=\u0026quot;517\u0026quot;\u0026gt;enterprise-level digital solutions using Adobe Experience Manager (AEM)\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;The Back End Developer will act as a\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;559\u0026quot; data-end=\u0026quot;578\u0026quot;\u0026gt;key contributor\u0026lt;/strong\u0026gt;, providing expertise in\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;603\u0026quot; data-end=\u0026quot;637\u0026quot;\u0026gt;AEM Cloud and Java development\u0026lt;/strong\u0026gt;, and supporting the implementation process through high-quality, scalable code.\u0026amp;nbsp;You will collaborate closely with the\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;759\u0026quot; data-end=\u0026quot;837\u0026quot;\u0026gt;Technical Lead, Technical Director, Project Management, and Frontend teams\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to deliver efficient and reliable solutions.\u0026amp;nbsp;This role is in the organization to provide expertise in specific platforms that are commonly leveragedby clients.\u0026amp;nbsp;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;Output\u0026lt;/span\u0026gt;\u0026amp;nbsp;of this role is to develop code as a part of the implementation process.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;13wesyd\u0026quot; data-start=\u0026quot;129\u0026quot; data-end=\u0026quot;263\u0026quot;\u0026gt;Act as a\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;140\u0026quot; data-end=\u0026quot;189\u0026quot;\u0026gt;subject matter expert in platform development\u0026lt;/strong\u0026gt;, primarily working on\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;212\u0026quot; data-end=\u0026quot;261\u0026quot;\u0026gt;Adobe Experience Manager (AEM Cloud) projects\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;tcreiz\u0026quot; data-start=\u0026quot;434\u0026quot; data-end=\u0026quot;544\u0026quot;\u0026gt;Support\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;444\u0026quot; data-end=\u0026quot;488\u0026quot;\u0026gt;technical design and backend development\u0026lt;/strong\u0026gt;\u0026amp;nbsp;in collaboration with Tech Leads and Project Managers\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;53kdzo\u0026quot; data-start=\u0026quot;545\u0026quot; data-end=\u0026quot;601\u0026quot;\u0026gt;Develop\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;555\u0026quot; data-end=\u0026quot;599\u0026quot;\u0026gt;unit test cases and perform unit testing\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;pedgsp\u0026quot; data-start=\u0026quot;602\u0026quot; data-end=\u0026quot;707\u0026quot;\u0026gt;Build and maintain\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;623\u0026quot; data-end=\u0026quot;680\u0026quot;\u0026gt;integrations between AEM and other enterprise systems\u0026lt;/strong\u0026gt;\u0026amp;nbsp;(RESTful services, APIs)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1qrvrt1\u0026quot; data-start=\u0026quot;708\u0026quot; data-end=\u0026quot;788\u0026quot;\u0026gt;Troubleshoot and resolve issues within the AEM platform and related services\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ur10e8\u0026quot; data-start=\u0026quot;789\u0026quot; data-end=\u0026quot;861\u0026quot;\u0026gt;Manage and support\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;810\u0026quot; data-end=\u0026quot;859\u0026quot;\u0026gt;content deployment workflows within AEM Cloud\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1dhozxb\u0026quot; data-start=\u0026quot;862\u0026quot; data-end=\u0026quot;946\u0026quot;\u0026gt;Collaborate closely with\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;889\u0026quot; data-end=\u0026quot;912\u0026quot;\u0026gt;frontend developers\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to ensure seamless integrations\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1cp54nx\u0026quot; data-start=\u0026quot;947\u0026quot; data-end=\u0026quot;1068\u0026quot;\u0026gt;Participate in\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;964\u0026quot; data-end=\u0026quot;983\u0026quot;\u0026gt;Agile workflows\u0026lt;/strong\u0026gt;, including ticket management, status updates, and documentation (Jira, Confluence)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;13zq06a\u0026quot; data-start=\u0026quot;1069\u0026quot; data-end=\u0026quot;1153\u0026quot;\u0026gt;Support QA teams during testing phases and contribute to overall product quality\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Be a source of expertise on platform development projects [e.g., Adobe Experience Manager projects]\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Develop and maintain backend services [e.g., sling servlets, sling models, OSGi components andservices, workflows, etc. for AEM.]\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Develop Unit test cases and perform unit testing\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Manage and develop the integrations between various systems and the platform\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Troubleshoot issues that arise on the platform [e.g., AEM]\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Manage and maintain the content deployment workflows in the platform\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Support quality assurance team in testing activities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;er0lw4\u0026quot; data-start=\u0026quot;1752\u0026quot; data-end=\u0026quot;2055\u0026quot;\u0026gt;Hands-on experience with:\n\u0026lt;ul data-start=\u0026quot;1782\u0026quot; data-end=\u0026quot;2055\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;cyoq9w\u0026quot; data-start=\u0026quot;1782\u0026quot; data-end=\u0026quot;1839\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1784\u0026quot; data-end=\u0026quot;1837\u0026quot;\u0026gt;Adobe Experience Manager (AEM), ideally AEM Cloud\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;aai2mx\u0026quot; data-start=\u0026quot;1842\u0026quot; data-end=\u0026quot;1888\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1844\u0026quot; data-end=\u0026quot;1886\u0026quot;\u0026gt;Java development (core and frameworks)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;6ihp3u\u0026quot; data-start=\u0026quot;1891\u0026quot; data-end=\u0026quot;1943\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1893\u0026quot; data-end=\u0026quot;1941\u0026quot;\u0026gt;RESTful web services and system integrations\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;u7urxq\u0026quot; data-start=\u0026quot;1946\u0026quot; data-end=\u0026quot;1999\u0026quot;\u0026gt;Frameworks and tools such as\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;1977\u0026quot; data-end=\u0026quot;1997\u0026quot;\u0026gt;Sling, JCR, OSGi\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1pm9wss\u0026quot; data-start=\u0026quot;2002\u0026quot; data-end=\u0026quot;2025\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2004\u0026quot; data-end=\u0026quot;2023\u0026quot;\u0026gt;Git / Bitbucket\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;pkf72b\u0026quot; data-start=\u0026quot;2028\u0026quot; data-end=\u0026quot;2055\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2030\u0026quot; data-end=\u0026quot;2053\u0026quot;\u0026gt;Jira and Confluence\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Web development tools and frameworks [JSP, JavaScript, HTML 5 and CSS]\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Using Code Editors like Visual Studio Code, IntelliJ IDEA or similar\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Ability to build systems that are easy to use, maintainable and scalable\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Ability to effectively contribute to enterprise-grade development projects\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Good understanding of the need to test and document your code with an excellent attention to\u0026amp;nbsp;detail\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Ability to deliver maintainable and scalable code on time\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Ability and desire to thrive in a fast-paced, client-service environment\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Ability to learn and adapt to new technologies quickly\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Excellent verbal and written communicator, ability to speak tech to non-tech people\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Should be able to efficiently update on task status, blockers, dependencies on time\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Moderate experience in platforms and content management systems [Adobe Experience Manager]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;JIRA, Confluence, SharePoint Site is an asset\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Docker, Vagrant, Chef or Puppet is an asset\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Configuring web servers such as Apache or NGINX is an asset\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Configuration management is an asset [e.g., OSGi configurations]\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;p2\u0026quot;\u0026gt;Using and configuring build automation tools [Maven, Jenkins, TeamCity,\u0026amp;nbsp;Bamboo]\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages.\u0026amp;nbsp; If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we\u0026amp;nbsp;want to set you up for long-term success. In an effort to do so, we expect our team to\u0026amp;nbsp;\u0026lt;strong\u0026gt;work from an\u0026amp;nbsp;office a minimum of 3 days a week\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The ask stems from our want to:\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;br\u0026gt;Improve collaboration and team relationships.\u0026lt;br\u0026gt;Increase employee engagement\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7716129","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3386106,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Media","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Marketing And Communication","value_type":"single_select"}],"id":7716129,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7387","title":"Comms Planning Director","company_name":"Critical Mass","first_published":"2026-03-13T09:38:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Comms Planning Director partners across disciplines to create communication plans that translate marketing objectives into actionable go-to-market strategies grounded in audience understanding and business goals.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with strategy, media, creative, and marketing science, you will develop customer-centric connection plans that inform both our media and creative teams. You’ll be asked to ingest information and output ideas and structures that make the complex easy to understand and map out the important ways that media and creative are linked. Comms/Connections Planning is about inspiring breakthrough ideas and driving how they come to life. It’s about being able to look at the market opportunity, define the target in fresh and interesting ways, and know how to take full advantage of media capabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Comms/Connection Planning Deliverables:\u0026lt;/strong\u0026gt; campaign architecture, go-to-market, audience segmentation \u0026amp;amp; messaging, idea mechanism, strategic story acts over time, sequential and re-targeting messaging etc.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop comms plans that connect marketing needs \u0026amp;amp; business objectives into actionable communication solutions across the paid, owned and earned ecosystem.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ground all plans in audience insights and their reality, altitudinally and behaviorally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with media strategy and activation teams to ensure comms frameworks are grounded in proposed media plans and other realities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead plans that are a combination of proven and innovative tactics that meet campaign goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure plans link to desired KPIs and guide measurement strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a comms foundation that guides best in class precision work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure buy-in amongst all required teams and partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and defends the comms plan, generates confidence that the plan will deliver on results, while unlocking creativity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide thought leadership, both internally and externally on emerging trends and comms best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be proactive about identifying new communication opportunities, and work with account partners \u0026amp;amp; strategic leads to uncover and unlock scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a bridge and partner between all channel partners; media, social, comms, Strategy + creative to define and shape a coordinated campaign roll-out across paid owned and earned shared touchpoints.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate the creative idea into a comms idea; that guides how the campaign should come to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the overall structure, story beats – aligning touchpoints to each phase while clearly defining the roles they need to play\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the tone and strategic direction of the team; built around growth and application of learnings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own consumer insights and inspire tactical representations of strong, clear media strategies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain communication and develop strategic partnerships with key partners – clients, partner agencies, peers, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Key Capabilities:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A chameleon. Part strategy, part media, part creative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consumer first mindset and orientation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven modern marketing mindset: Ecosystem \u0026amp;amp; performance driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong partnership \u0026amp;amp; collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong presentation skills, written \u0026amp;amp; spoken\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to find new solutions to “known problems”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong facilitation skills. Proven ability to run effective workshops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of accountability and ownership. Has the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can make the complicated simple to understand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in fast paced, and unpredictable projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to gain client confidence \u0026amp;amp; trust, and develop strong working relationships with other agency partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Advertising, Media and/or related field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 8 years of experience in media or strategic planning that involves channel planning, audience strategy and client presentation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience working within integrated, client-facing teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make operational and investment recommendations and decisions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must love close relationships with clients and be able to identify and run towards the future and not simply deliver “the ask”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional presence; can lead a team by example\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent leadership and presentation skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thorough understanding of marketing communication channels\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$135,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":37379,"name":"Media","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7704635","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3386106,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Media","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Marketing And Communication","value_type":"single_select"}],"id":7704635,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7387","title":"Comms Planning Director","company_name":"Critical Mass","first_published":"2026-03-13T08:59:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Comms Planning Director partners across disciplines to create communication plans that translate marketing objectives into actionable go-to-market strategies grounded in audience understanding and business goals.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with strategy, media, creative, and marketing science, you will develop customer-centric connection plans that inform both our media and creative teams. You’ll be asked to ingest information and output ideas and structures that make the complex easy to understand and map out the important ways that media and creative are linked. Comms/Connections Planning is about inspiring breakthrough ideas and driving how they come to life. It’s about being able to look at the market opportunity, define the target in fresh and interesting ways, and know how to take full advantage of media capabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Comms/Connection Planning Deliverables:\u0026lt;/strong\u0026gt; campaign architecture, go-to-market, audience segmentation \u0026amp;amp; messaging, idea mechanism, strategic story acts over time, sequential and re-targeting messaging etc.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop comms plans that connect marketing needs \u0026amp;amp; business objectives into actionable communication solutions across the paid, owned and earned ecosystem.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ground all plans in audience insights and their reality, altitudinally and behaviorally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with media strategy and activation teams to ensure comms frameworks are grounded in proposed media plans and other realities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead plans that are a combination of proven and innovative tactics that meet campaign goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure plans link to desired KPIs and guide measurement strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a comms foundation that guides best in class precision work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure buy-in amongst all required teams and partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and defends the comms plan, generates confidence that the plan will deliver on results, while unlocking creativity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide thought leadership, both internally and externally on emerging trends and comms best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be proactive about identifying new communication opportunities, and work with account partners \u0026amp;amp; strategic leads to uncover and unlock scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a bridge and partner between all channel partners; media, social, comms, Strategy + creative to define and shape a coordinated campaign roll-out across paid owned and earned shared touchpoints.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate the creative idea into a comms idea; that guides how the campaign should come to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the overall structure, story beats – aligning touchpoints to each phase while clearly defining the roles they need to play\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the tone and strategic direction of the team; built around growth and application of learnings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own consumer insights and inspire tactical representations of strong, clear media strategies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain communication and develop strategic partnerships with key partners – clients, partner agencies, peers, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Key Capabilities:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A chameleon. Part strategy, part media, part creative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consumer first mindset and orientation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven modern marketing mindset: Ecosystem \u0026amp;amp; performance driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong partnership \u0026amp;amp; collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong presentation skills, written \u0026amp;amp; spoken\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to find new solutions to “known problems”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong facilitation skills. Proven ability to run effective workshops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of accountability and ownership. Has the ability to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can make the complicated simple to understand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in fast paced, and unpredictable projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to gain client confidence \u0026amp;amp; trust, and develop strong working relationships with other agency partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Communications, Advertising, Media and/or related field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 8 years of experience in media or strategic planning that involves channel planning, audience strategy and client presentation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience working within integrated, client-facing teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make operational and investment recommendations and decisions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must love close relationships with clients and be able to identify and run towards the future and not simply deliver “the ask”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional presence; can lead a team by example\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent leadership and presentation skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thorough understanding of marketing communication channels\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":37379,"name":"Media","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7744160","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3396532,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Art Direction","value_type":"single_select"}],"id":7744160,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7409","title":"Creative Director","company_name":"Critical Mass","first_published":"2026-03-30T16:51:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Creative Director\u0026lt;/strong\u0026gt;,\u0026amp;nbsp;you couple a strong creative voice with strategy and product thinking to lead performance marketing and design framework initiatives. Balancing creative thinking, political acumen, and organizational/process savvy, you develop solid client relations by clearly communicating and justifying concepts. Visual and systematic design woven together with a performance lens is your bread and butter—but you’ve also got strong working knowledge of experience design, brand development, interactive commerce, creative and product processes, UX and UI principles, and scalable design system development—all essential in your role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re looking to hone your management skills directing the collaborative efforts of a large creative team. And the environment you build for your team fosters professional growth and inspires others to exceed expectations. Most importantly, you embody and embrace our values—to be honest, inspired, driven, passionate and real—in everything you do.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design of a digital design system, both building from established patterns and iterating on new design components to evolve the system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a hands-on creative lead with the desire and capability to bring the best out of a design team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain creative culture within the design team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand skillsets and personalities of team members to find areas for opportunity or improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the strategies that address customer needs and business goals across digital channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute creative solutions and innovations that strengthen both the agency brand and market leadership position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop \u0026amp;amp; deliver innovative proposals to capture both account growth and new business opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote continuous improvement and accountability by driving Creative discipline and operational excellence and lending industry vertical expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform strategic account planning with senior management in vertical marketing groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conceive and create experience design solutions that fulfill strategic business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be just as comfortable in the work as leading it. Figma is an extension of your creativity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate creative ideas and strategies to all project stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and partner with multidisciplinary teams, including all creative disciplines, technology, planning, account and program managers, partners, clients and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular team leadership and constructive feedback on all accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, monitor, and modify the business unit creative department staffing strategies and plans, including team composition, performance, skills, training, and mentoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and monitor quality standards across all creative artifacts and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve Creative methods, problem-solving models, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage the success of production scope, schedules, and budgets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage and inform practice leads from media, technology, marketing science, usability, and quality assurance to maximize results and ensure satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and lead Human Resource initiatives with a focus on performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand, embrace, and communicate corporate mission and values.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years visual communication education or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years design, marketing, or communications interactive work and design leadership experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a lead design role within a project-based strategic, creative, or technical agency environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Substantial experience managing and bringing to life performance social creative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A solid understanding of storytelling with the use of video – editing, pacing, motion design excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for design and eagerness to collaborate with other creative people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding and appreciation for the distinction between creative expression and commercial reality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from the Toronto office a minimum of 2 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7947140","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451653,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Experience Design","value_type":"single_select"}],"id":7947140,"updated_at":"2026-05-25T17:13:40-04:00","requisition_id":"7558","title":"Creative Engineer","company_name":"Critical Mass","first_published":"2026-05-21T16:24:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Creative Engineer is responsible for executing production design deliverables, including creating image assets, resizing display and social media banners, and refreshing digital layouts and templates. The Creative Engineer works as part of a larger team and can handle complex digital production projects efficiently with minimal supervision from either a Senior Creative Engineer or a Creative Engineering Lead. This role also involves managing digital production projects independently.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position requires full on-site attendance, \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, at the Barreal office (Heredia, Zona Franca Metropolitana).\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Will\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b7525896 c8f6b93b\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Independently handle the creation of production design deliverables in the following areas: site/app maintenance, image processing, photo retouching, digital advertising, and deck template creation. The deliverables include (but are not limited to) layout skinning, layout production, red lines, image asset creation, image optimization, image resizing \u0026amp;amp; cropping, photo retouching \u0026amp;amp; photomontage, animated and static online advertising banners and email production, animations, deck, and visual guideline creation, either by creating them from scratch or by following brand guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively with creative engineering team members, project managers, creative engineering leads, and clients when required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide excellent quality assurance on all deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up to date with recent design trends and new technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a solid working knowledge of the industry\u0026#39;s latest design tools, platforms, and technologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b7525896 c8f6b93b\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Graphic Design, Visual Design, Advertising Design, or related field or equivalent experience in advertising and/or digital agencies or startups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ yrs. Experience in advertising agencies, digital agencies, design agencies, and/or startups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Photoshop retouching skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in production design teams in the following areas: site/app maintenance, digital marketing, digital animation, and print, preferably for international clients and global brands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating assets for digital products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of design principles, trends, and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle complex digital production projects independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of digital marketing, digital production, and online advertising.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of interactivity, animation principles, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of Keynote, PowerPoint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of After Effects and Adobe Animate (Celtra or Orca Plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced understanding of UI design tools (Figma/Sketch).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of productivity tools: MS Office (Word, Excel, Outlook)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) and workflow management tools (Jira, Trello, Asana, Basecamp).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any certification, course, or training in UX, UI, visual design, design systems, marketing campaigns, business, and/or design thinking is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of CSS, HTML and JavaScript is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience with animation is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b7525896 c8f6b93b\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today! \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;work from an office a minimum of 3 days a week\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7918953","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441986,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7918953,"updated_at":"2026-05-20T02:56:42-04:00","requisition_id":"7529","title":"Creative Strategist","company_name":"Critical Mass","first_published":"2026-05-18T08:29:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring a Creative Strategist to join our amazing ArtBot team!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ArtBot is Omnicom’s next-generation intelligent content orchestration, decisioning and optimization solution. We operate as a horizontal specialism that integrates seamlessly across Omnicom to deliver scaled, data-driven, and AI-powered creative solutions. We specialize in Dynamic Creative Optimization (DCO), performance optimization, and scalable content activation. We are proud to deliver innovative, high-performance work for a premier global client roster, including Volkswagen Group, IBM, British Airways, McDonald’s, and PepsiCo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Artbot is at the intersection of media, creative and ad tech, and nowhere is this better personified than through a strategist. The Strategy team is a pivotal part of Artbot, that helps set the tone and drive the growth of our core DCO product offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Creative Strategist, you will create and implement dynamic creative strategies for a diverse portfolio of clients across industries including automotive, travel, retail, FMCG and finance. You’ll partner with media agencies, creative agencies, and client stakeholders to design and deliver data-driven creative solutions that drive measurable performance outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A Creative Strategist is expected to have a strong sense of curiosity and willingness to explore new ideas and approaches. This is to ensure Artbot’s strategies \u0026amp;amp; technologies continue to stay market-leading in the ever-evolving digital space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll collaborate with international teams, adapting strategies for different markets. You will also be tasked with developing strong relationships across the Omnicom network, including supporting new business pitches, in addition to building a strong commercial understanding of all our clients.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You will: \u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dynamic Creative Optimisation (DCO) strategy development \u0026amp;amp; ownership\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and deliver dynamic creative strategies tailored to client objectives, media plans, and audience insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and drive the strategic direction of Artbot campaigns, ensuring alignment with client objectives and broader business goals. Lead the development of best-in-class digital media strategies, incorporating data-driven insights, creativity, and innovation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strategic expertise \u0026amp;amp; thought leadership showcasing the value of DCO and content at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate data and performance learnings into actionable creative recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Measurement \u0026amp;amp; Learning\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop robust measurement frameworks to assess the effectiveness of Artbot digital strategies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop test and learn plans in line with the learnings outcomes that matter to clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilise analytical rigour to interpret large data sets and derive actionable insights that optimise campaign performance against key client KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Management:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted partner to client and agency stakeholders, building strong relationships through clear communication and strategic insight.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with internal teams across strategy, analytics, design and technology.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Digital Media \u0026amp;amp; Creative Excellence\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure digital strategies balance data-driven decision-making with creative excellence. Pay strong attention to detail regarding the visual quality and effectiveness of creative assets in alignment with brand guidelines and consumer engagement best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a deep understanding of the digital media landscape, including programmatic, social, and emerging platforms. Stay ahead of industry trends to continuously evolve strategic approaches and media activation methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Innovation \u0026amp;amp; Product Influence:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Feedback into Artbot’s evolving product development, helping shape features and tools based on client and campaign learnings.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of industry trends in AI, automation, and digital creativity, sharing insights internally and with clients.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in a relevant media, creative or ad tech role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the digital media landscape, including media planning, buying, and activation principles across programmatic and/or social platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, particularly in creative aesthetics and large data sets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to think strategically while applying analytical rigor to optimise digital media performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, with the ability to manage multiple projects simultaneously.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence in designing and implementing robust measurement frameworks to assess digital strategy effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in nurturing stakeholder relationships with excellent communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid skills in Microsoft Excel and Powerpoint / Keynote, with the ability to craft compelling narratives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A quick learner, problem solver, and collaborative team player.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter mindset — confident, proactive, and comfortable operating in ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience and passionate about Beauty (CPG) \u0026amp;amp; Cruise (Travel) category\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in conceiving and delivering successful DCO campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of social ads manager platforms (e.g., Meta Ads Manager, TikTok Ads, LinkedIn Ads), adserving platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with dynamic-feed ad serving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the creative production process, from concept to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing digital media strategies on a global or regional scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp; In effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":85302,"name":"ArtBot","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7848240","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420522,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Visual Design","value_type":"single_select"}],"id":7848240,"updated_at":"2026-05-20T14:08:27-04:00","requisition_id":"7468","title":"Designer (Visual \u0026 Interactive)","company_name":"Critical Mass","first_published":"2026-04-28T17:57:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p data-start=\u0026quot;183\u0026quot; data-end=\u0026quot;410\u0026quot;\u0026gt;The Designer is responsible for the execution of high-quality\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;245\u0026quot; data-end=\u0026quot;295\u0026quot;\u0026gt;visual and interactive web design deliverables\u0026lt;/strong\u0026gt;, actively contributing to the successful implementation of \u0026lt;strong data-start=\u0026quot;355\u0026quot; data-end=\u0026quot;409\u0026quot;\u0026gt;website redesigns and scalable digital experiences\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;412\u0026quot; data-end=\u0026quot;918\u0026quot;\u0026gt;This role focuses on crafting \u0026lt;strong data-start=\u0026quot;442\u0026quot; data-end=\u0026quot;478\u0026quot;\u0026gt;modern, engaging web experiences\u0026lt;/strong\u0026gt;, combining strong visual design with interaction thinking. The Web Designer will contribute to \u0026lt;strong data-start=\u0026quot;574\u0026quot; data-end=\u0026quot;606\u0026quot;\u0026gt;end-to-end website redesigns\u0026lt;/strong\u0026gt;, helping define layouts, UI components, and design systems that align with both \u0026lt;strong data-start=\u0026quot;687\u0026quot; data-end=\u0026quot;720\u0026quot;\u0026gt;user needs and business goals\u0026lt;/strong\u0026gt;. By maintaining high design standards, strong attention to detail, and a proactive mindset, this role contributes to project success, client satisfaction, and the evolution of our creative culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design high-fidelity web interfaces, layouts, and UI components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to full website redesigns from scratch, from concept to final delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create interactive and visually engaging design solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain design systems and component libraries in Figma\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply Atomic Design principles and scalable frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce and refine visual assets, including hero images and compositions (retouching, layout refinement)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure pixel-perfect execution and strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate, build, and maintain rapport with Design Leads, developers, and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in client and internal presentations, communicating and justifying design decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate and flag risks related to quality, timelines, or delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance creative exploration with time constraints in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide reliable quality assurance on all visual design deliverables\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay up to date with web design trends, tools, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance strategic development with client objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up to date with recent design trends and new technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in web design, visual design for web, or digital product design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong portfolio showcasing web design, UI systems, and interactive experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in Figma (components, libraries, and design systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of design systems frameworks (e.g., Atomic Design)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of layout, typography, and visual hierarchy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing scalable web components and full-site experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of UX principles and interaction design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Adobe Photoshop (asset editing, hero images, retouching)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;English proficiency (B2+ reading, writing, and conversation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design portfolio including pieces for international clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with design teams in at least 2 of these areas: on print, visual design, digital marketing, social media, illustration and motion areas, preferably for international clients and global brands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of interactivity and animation principles and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of digital marketing, online advertising and business strategy concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive knowledge of Figma, Photoshop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid knowledge of Keynote, PowerPoint, After Effects, Premiere.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of productivity tools: MS Office (Word, Excel, Outlook), remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) and workflow management tools (Jira, Trello, Asana, Basecamp).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages.\u0026amp;nbsp; If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we\u0026amp;nbsp;want to set you up for long-term success. In an effort to do so, we expect our team to\u0026amp;nbsp;\u0026lt;strong\u0026gt;work from an\u0026amp;nbsp;office a minimum of 3 days a week\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The ask stems from our want to:\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;br\u0026gt;Improve collaboration and team relationships.\u0026lt;br\u0026gt;Increase employee engagement\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7637576","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352967,"location":{"name":"Calgary; Toronto; Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Art Direction","value_type":"single_select"}],"id":7637576,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7251","title":"Freelance Associate Creative Director","company_name":"Critical Mass","first_published":"2026-02-19T14:46:54-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p class=\u0026quot;s12\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;We are looking to add \u0026lt;strong\u0026gt;Freelance Associate Creative Directors\u0026lt;/strong\u0026gt; to our \u0026lt;strong\u0026gt;Talent Roster\u0026lt;/strong\u0026gt; for quick turnaround, shorter-term project engagements!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s12\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;As an Associate Creative Director, you bring a creative voice with strategic thinking to projects. You have a diverse array of experiences to bring to the roll—from conceptual development to client relations to the execution of creative deliverables.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Creating and communicating concepts, creating and implementing marketing strategies, and developing interactive solutions is on you. But you always ensure and rationalize all creative results against user experience management objectives to deliver excellent digital experiences. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s12\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Leading multidisciplinary teams—creative, technology, planning, account and project management, partners, and clients to name a few—doesn’t faze you.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Balancing creative thinking with interpersonal skills,\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;you\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;justify concepts to both the client and the project team.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;You\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;build\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;long-term client relationships\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;with expertise on client vertical markets.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Most importantly, you embody and embrace our values—to be honest, inspired, drive, passionate and real—in everything you do.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s14\u0026quot;\u0026gt;You Will: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s16\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;Contribute cre\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;ative solutions and innovations. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;Build and guide the creative team around account and company needs and vision\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Drive creative discipline, operational, and industry vertical excellence and expertise to promote continuous improvement and a culture of excellence and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Perform strategic account planning with senior management in vertical marketing groups.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Conceive and create experience design solutions that fulfill strategic business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Effectively communicate creative ideas and strategies to all project stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Lead and\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;partner\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;with multidisciplinary tea\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;ms. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Provide regular team\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;mentorship\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and constr\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;uctive feedback on all accounts. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Develop, monitor\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and modify creative department staffing\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;strategies and plans, including team compensation and performance, skills, training, and mentorship. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Develop, implement\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and monitor quality standards across all creative department artifacts and deliverables.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Improve upon creative department methods, problem-\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;solving models\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and best practices.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;S\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;et and meet expectations for deliverables, estimations\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and project plans.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Support and lead human resource initiatives with a focus on performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Understand, embrace, and communicate corporate mission and values\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s14\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s16\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;8 \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;years visual communication education.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;8 \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;years design, marketing, and communications interactive work experience.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;8 \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;years art direction experience. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Passion for design and eagerness to collaborate with other creative people\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Solid\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;knowledge\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and appreciation for the distinction between creative expression and commercial reality.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Experience developing Internet commerce, electronic marketing\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and online brand management and integration, with demonstrated results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice To Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Conceptual and systems thinking to turn complex AI topics into clear, scalable ideas that enterprise audiences can understand\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Strong narrative and communication skills\u0026lt;/span\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt; to shape clear concepts, content structures, and messaging across platforms\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;B2B and enterprise experience, with an understanding of how large organizations evaluate, adopt, and scale technology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Data literacy, able to use insights and performance signals to inform creative and strategic decisions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;User-centered mindset, ensuring concepts remain grounded in real human needs and use cases\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Leadership experience, guiding multidisciplinary creative teams and aligning them around shared goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Account and delivery awareness, able to oversee multiple projects, timelines, and resourcing without losing quality\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Client-facing experience, confident presenting, defending, and evolving ideas with senior stakeholders\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Collaboration skills, working closely with strategy, technology, product, and account partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Curiosity and continuous learning, staying current with AI, digital platforms, and industry shifts\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Quality judgment, with a clear ability to distinguish good work from great and raise the overall standard\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7584415","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352967,"location":{"name":"Calgary; Toronto; Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Art Direction","value_type":"single_select"}],"id":7584415,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7251","title":"Freelance Associate Creative Director","company_name":"Critical Mass","first_published":"2026-02-19T14:46:17-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p class=\u0026quot;s12\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;We are looking to add \u0026lt;strong\u0026gt;Freelance Associate Creative Directors\u0026lt;/strong\u0026gt; to our \u0026lt;strong\u0026gt;Talent Roster\u0026lt;/strong\u0026gt; for quick turnaround, shorter-term project engagements!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s12\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;As an Associate Creative Director, you bring a creative voice with strategic thinking to projects. You have a diverse array of experiences to bring to the roll—from conceptual development to client relations to the execution of creative deliverables.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Creating and communicating concepts, creating and implementing marketing strategies, and developing interactive solutions is on you. But you always ensure and rationalize all creative results against user experience management objectives to deliver excellent digital experiences. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s12\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Leading multidisciplinary teams—creative, technology, planning, account and project management, partners, and clients to name a few—doesn’t faze you.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Balancing creative thinking with interpersonal skills,\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;you\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;justify concepts to both the client and the project team.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;You\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;build\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;long-term client relationships\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;with expertise on client vertical markets.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;Most importantly, you embody and embrace our values—to be honest, inspired, drive, passionate and real—in everything you do.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s14\u0026quot;\u0026gt;You Will: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s16\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;Contribute cre\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;ative solutions and innovations. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;Build and guide the creative team around account and company needs and vision\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Drive creative discipline, operational, and industry vertical excellence and expertise to promote continuous improvement and a culture of excellence and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Perform strategic account planning with senior management in vertical marketing groups.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Conceive and create experience design solutions that fulfill strategic business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Effectively communicate creative ideas and strategies to all project stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Lead and\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;partner\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;with multidisciplinary tea\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;ms. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Provide regular team\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;mentorship\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and constr\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;uctive feedback on all accounts. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Develop, monitor\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and modify creative department staffing\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;strategies and plans, including team compensation and performance, skills, training, and mentorship. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Develop, implement\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and monitor quality standards across all creative department artifacts and deliverables.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Improve upon creative department methods, problem-\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;solving models\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and best practices.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;S\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;et and meet expectations for deliverables, estimations\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and project plans.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Support and lead human resource initiatives with a focus on performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Understand, embrace, and communicate corporate mission and values\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s14\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s16\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;8 \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;years visual communication education.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;8 \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;years design, marketing, and communications interactive work experience.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;8 \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;years art direction experience. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Passion for design and eagerness to collaborate with other creative people\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Solid\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;knowledge\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and appreciation for the distinction between creative expression and commercial reality.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s15\u0026quot;\u0026gt;Experience developing Internet commerce, electronic marketing\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;,\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s17\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and online brand management and integration, with demonstrated results.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice To Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Conceptual and systems thinking to turn complex AI topics into clear, scalable ideas that enterprise audiences can understand\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Strong narrative and communication skills\u0026lt;/span\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt; to shape clear concepts, content structures, and messaging across platforms\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;B2B and enterprise experience, with an understanding of how large organizations evaluate, adopt, and scale technology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Data literacy, able to use insights and performance signals to inform creative and strategic decisions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;User-centered mindset, ensuring concepts remain grounded in real human needs and use cases\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Leadership experience, guiding multidisciplinary creative teams and aligning them around shared goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Account and delivery awareness, able to oversee multiple projects, timelines, and resourcing without losing quality\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Client-facing experience, confident presenting, defending, and evolving ideas with senior stakeholders\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Collaboration skills, working closely with strategy, technology, product, and account partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Curiosity and continuous learning, staying current with AI, digital platforms, and industry shifts\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Quality judgment, with a clear ability to distinguish good work from great and raise the overall standard\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7848219","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420518,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7848219,"updated_at":"2026-06-03T15:15:54-04:00","requisition_id":"7466","title":"Front End Developer (Adobe Experience Manager)","company_name":"Critical Mass","first_published":"2026-04-30T12:04:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Front-End Developer (FED) is responsible for completing front-end tasks and providing support to AEM web applications. The FED is able to work independently in basic tasks, assuming ownership for the design and programming required. For more complex work, this individual will rely on existing designs and seek guidance from more senior team members. The FED should also be able to provide constant progress status to a senior level as needed and estimates for his tasks, that must be approved by his senior or technology lead of the current project. A FED works with web applications and a variety of front-end technologies including HTML5, JavaScript and CSS. You Will\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate in implementing data exchange between application layers and AEM components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Delivery, Creative/UX, Analytics/SEO, Business, Technology, and QA teams to ensure quality and timely web development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate graphical designs and wireframes into fully styled markup code for AEM components (Touch UI Dialog, HTL/Sightly, HTML, JavaScript, and CSS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement technical solutions following the Capability\u0026#39;s best practices and AEM design patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debug or troubleshoot issues in existing web applications and provide solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide constructive feedback on operational processes (e.g., development/QA, Release etc.) when opportunities for improvement are identified\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure concise and clear documentation is maintained for all projects as dictated by each Capability\u0026#39;s guidelines and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide accurate status updates and task estimates to senior team members in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of assigned tasks and work independently while knowing when to escalate or seek guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of new technical skills, knowledge, and capabilities that can benefit project, team and personal performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in code reviews and knowledge-sharing sessions with team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 2-3 years of professional experience working with Front-End technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS in Computer Science or related technical discipline; or equivalent experience as Software Development in exact areas of expertise required for CM (Digital Agencies projects, Web development projects, SCRUM/Agile software projects).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient experience designing and developing web applications using HTML5, CSS3, and JavaScript (ES6+)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven fluency and practical experience in React or similar major JavaScript libraries/frameworks (Angular, Vue.js)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient knowledge of cross-browser, cross-device compatibility, and responsive web development (Mobile First approach)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern web development practices including MVC architecture, Object-Oriented development, and Responsive Web Design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1+ years of hands-on experience with Adobe Experience Manager (AEM) for content and component development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of AEM technologies: HTL (HTML Template Language), Sling Models, and JCR concepts, Clientlibs, Touch UI Dialogs (Granite UI and Coral UI) etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience debugging or troubleshooting web applications using debugging tools such as browser plugins, IDEs, or debugging proxies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with version control systems (Git, GitHub, Bitbucket)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work experience with data transfer formats popular in web applications (JSON, XML)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;_13613d6a da470b38\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;End-of-year closure days (not deducted from vacation balance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to \u0026lt;strong\u0026gt;work from an office a minimum of 3 days a week. \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7724129","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3391237,"location":{"name":"Chicago"},"metadata":[{"id":170647,"name":"External Department","value":"Media","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Media And Channel Planning","value_type":"single_select"}],"id":7724129,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7389","title":"Group Media Director","company_name":"Critical Mass","first_published":"2026-03-30T10:09:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As the Media Director, you\u0026#39;ll lead strategic media planning and execution to drive business performance, while building strong relationships with clients across all facets of the organization. You’ll set media objectives, manage client relationships, and oversee campaign execution across key platforms like DSPs, Google, META, and TTD. You’ll guide and mentor your team, using data insights to optimize performance, deliver innovative solutions, and ensure campaign accuracy and efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Director to drive thought leadership and help shape strategic and holistic media strategies for a new, B2B client. The Director will act as the client lead, partnering with clients to address changes in media landscape and working with all key client stakeholders and agency partner teams to develop strategy and plans to execute media most effectively across media tactics including print, search, social, display, programmatic video, print and TV.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Lead the media planning and investment efforts for all campaigns, focusing on performance-driven strategies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Maintain a strong understanding of the client’s business, with an eye toward future opportunities\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Responsible for ongoing thought leadership and opportunities that will drive client business results\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Key lead for client relationship, responsible for team oversight and ensuring performance is meeting client’s goals\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Responsible for coordinating and leading larger Business reviews (QBRs, Annual Planning, etc.), providing performance insights with actionable recommendations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Lead account strategy development, including annual budget planning, KPIs, partner selection, new tactics, and tracking industry developments and recommending new tactics when applicable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Demonstrate initiative by exploring new media solutions, utilizing strategic thinking and creativity to develop innovative alternatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Oversee media execution, ensuring timely delivery against key milestones, including buy negotiations, live dates, and performance reporting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Develop and implement media strategies across DSPs, Google, Search, META (paid social), and TTD, ensuring optimal use of platforms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Manage and mentor the development of the team, fostering their skills and supporting career growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Lead the process of compiling and interpreting media research to inform media plan development and recommendations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Contribute to the development of competitive analysis to deepen knowledge of the competitive landscape and inform media strategies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· 8+ years’ experience in media planning and investment, focusing on performance, mid-to-upper funnel, Search, Social, and Programmatic across multiple campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· At least 5 years of management experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Proven ability to integrate media, creative, and brand objectives, collaborating with cross-functional teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Experience managing client relationships, ensuring alignment and timely execution of media plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Hands-on campaign execution, using data and insights to optimize performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Agency experience, particularly with integrated media campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Proficiency in TTD or DV360, search platforms, and media planning tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Strategic partner mindset, offering insights and recommendations to optimize results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Experience managing multi-million-dollar media budgets, ensuring efficient allocation and ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Up to date with industry trends, fostering innovation through continuous learning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Strong analytical, strategic thinking, and communication skills.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Proven media buying and negotiation expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Clear understanding of the media planning, buying, and reporting process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Ability to work independently and as part of a team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Proficiency in proprietary analytics and syndicated research tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Solid verbal and written communication skills, with polished presentations skills a must\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Ability to work successfully with teams on multiple projects under tight deadlines\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Ability to sell ideas clearly and deliver value\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Knowledge of offline media planning\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Experience in marketing for B2B clients or utilizing first-party data as part of media strategy\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Global maternity and parental leave\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Competitive benefits packages\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Access to online services for families and new parents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· 13 affinity groups\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Internal learning and development programs\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;· Enterprise-wide employee disco\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":37379,"name":"Media","child_ids":[],"parent_id":null}],"offices":[{"id":9734,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null},{"id":233288,"name":"Cincinnati","location":"Cincinnati, Ohio, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7961795","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3456872,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Human Resources","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Human Resources","value_type":"single_select"}],"id":7961795,"updated_at":"2026-06-03T10:08:44-04:00","requisition_id":"7595","title":"Human Resources Business Partner (HRBP) - Temporary for 12 months","company_name":"Critical Mass","first_published":"2026-05-28T12:17:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Are you ready to drive positive change and make a lasting impact? We\u0026#39;re looking for a dynamic HR Business Partner to join our Human Resources team in Heredia, Costa Rica as a \u0026lt;strong\u0026gt;temporary employee for 12 months\u0026lt;/strong\u0026gt;. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;As our HR Business Partner, you\u0026#39;ll play a crucial role in shaping our organization\u0026#39;s success by implementing innovative HR strategies that empower our employees and foster a thriving workplace culture. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;In this role, you will be able to play a key role in performance management, reimagining our employee experience, and increasing our engagement score.    \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;You will:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Partner with Global HR Team to develop and execute cutting edge HR strategies that align with our goals\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Support implementing new processes and procedures that will help us scale as an organisation\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Ignite the potential within our employees through effective performance management programs that drive growth and development\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Be the go-to HR expert for your client group, providing guidance and support to managers on all HR-related matters\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Build bridges as you handle employee relations with finesse, resolving conflicts, managing disciplinary actions, and overseeing grievance procedures\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Be the architect of an inclusive and positive work atmosphere that boosts employee engagement and satisfaction levels\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Collaborate across talent pillars to support the employee experience while working to grow and simplify global programming\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Stay ahead of the curve by keeping up with industry trends and best practices\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;You have:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Minimum 3 years of experience as a HRBP or HR Generalist of cross functional resources in a large and/or matrixed organization\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Deep practice in communication with HR Teams, and employees through all levels of an organization\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Demonstrated ability to establish trust and inspire confidence across various levels of an organization\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Proven track record of driving pragmatic decision-making in a collaborative, fast-paced, team-based environment\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Strong leadership skills, including the ability to lead, delegate, motivate, mentor, and build high-performing teams\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Exceptional ability to handle conflict, challenging situations, and work effectively with diverse working styles\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Strategic and tactical expertise in organizing and structuring operational activities\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Proficient in mediation, negotiation, and delivering impactful presentations\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt; What We Offer: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Global maternity and parental leave \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Vacation, compassionate leave\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;13 affinity groups\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;Asociación Solidarista (voluntarily)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, \u0026lt;strong\u0026gt;we expect our team to work from an office a minimum of 3 days a week, at Zona Franca Metro in Heredia\u0026lt;/strong\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15116,"name":"Talent","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7637623","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352982,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Experience Design","value_type":"single_select"}],"id":7637623,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7257","title":"Lead User Experience Designer","company_name":"Critical Mass","first_published":"2026-02-19T14:52:14-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;We are looking to add \u0026lt;strong\u0026gt;Freelance Lead User Experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Designers\u0026lt;/strong\u0026gt; to our\u0026amp;nbsp;\u0026lt;strong\u0026gt;Talent Roster\u0026lt;/strong\u0026gt; for quick turnaround, shorter-term project engagements!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Lead User Experience Designer, you\u0026#39;re the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You\u0026#39;re looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You\u0026#39;re the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user\u0026#39;s voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and mentor UX and product design team members through delegating, follow-up, and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the user\u0026#39;s perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embody agency leadership values and promote culture in all interactions (internally and externally).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute UX and Product Design expertise to business development and sales initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years\u0026#39; experience in a supervisory/management role leading UX/Design teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional storytelling and communication skills (verbal, written, and visual).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and adaptability in fast-paced, changing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI-assisted design tools and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7584450","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352982,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Experience Design","value_type":"single_select"}],"id":7584450,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7257","title":"Lead User Experience Designer","company_name":"Critical Mass","first_published":"2026-02-19T14:51:19-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;s11\u0026quot;\u0026gt;We are looking to add \u0026lt;strong\u0026gt;Freelance Lead User Experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Designers\u0026lt;/strong\u0026gt; to our\u0026amp;nbsp;\u0026lt;strong\u0026gt;Talent Roster\u0026lt;/strong\u0026gt; for quick turnaround, shorter-term project engagements!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Lead User Experience Designer, you\u0026#39;re the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You\u0026#39;re looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You\u0026#39;re the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user\u0026#39;s voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide and mentor UX and product design team members through delegating, follow-up, and coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the user\u0026#39;s perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embody agency leadership values and promote culture in all interactions (internally and externally).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute UX and Product Design expertise to business development and sales initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years\u0026#39; experience in a supervisory/management role leading UX/Design teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional storytelling and communication skills (verbal, written, and visual).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and adaptability in fast-paced, changing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI-assisted design tools and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7187706","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3226162,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Marketing Science","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Analytics","value_type":"single_select"}],"id":7187706,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"6698","title":"Marketing Science Analyst (Test \u0026 Learn)","company_name":"Critical Mass","first_published":"2025-09-04T18:50:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Marketing Science Analyst (Test \u0026amp;amp; Learn)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;San Jose, Costa Rica\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Marketing Science Analyst, your curiosity never ends. The next question is always on your mind, helping you to understand how marketing science fits in the big picture of a project. You bring in 1 to 3 years of experience, owning marketing science deliverables across a broad range of initiatives, with a strong focus on in-market testing and evaluation. You understand the nature and purpose of the main Digital marketing channels, enjoy collaborating with others, and are able to communicate clearly and effectively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the design and execution of Test \u0026amp;amp; Learn programs, including hypothesis development, experimental design, test setup, and statistical evaluation of results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the ideation, development, and execution of measurement frameworks, including recommendations on experiment type (A/B/n, matched control, pre/post, geolocation, and incrementality studies).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex test results into clear and actionable insights through storytelling and data visualization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather marketing data across paid and owned channels to analyze campaign performances, understand user behaviors, and report findings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal teams and partner agencies to deliver cohesive, insight-driven recommendations to internal stakeholders and clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally support senior colleagues with analytics material for new business pitches and request for proposals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain reusable analysis templates and code (SQL, R, or Python) to streamline and scale measurement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Top-notch communication and collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and comfort managing complex, fast-moving testing programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with common digital testing scenarios (e.g., creative tests, audience/targeting tests, budget allocation tests, or landing page tests) OR formal education including coursework in experimental design and statistical evaluation (e.g., identifying groups, controlling variables, calculating statistical significance).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with statistical analysis techniques and quantitative methods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with imperfect, observational data and applying appropriate techniques for bias reduction to derive credible directional insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of digital media channels (e.g.: Social, SEM, SEO, OLV, etc.) including how each one works and how they interact with one another.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to efficiently manage multiple projects at the same time, proactively communicating needs, roadblocks, and statuses to the necessary people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What We Offer:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Maternity and parental leave extra days\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Competitive benefits packages\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Access to online services for families and new parents\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Internal learning and development programs\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Enterprise-wide employee discounts\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;And more…\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p2\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages.\u0026amp;nbsp; If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we\u0026amp;nbsp;want to set you up for long-term success. In an effort to do so, we expect our team to \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;work from an\u0026amp;nbsp;office a minimum of 3 days a week\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;The ask stems from our want to:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Strengthen opportunity for continuous learning\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Improve collaboration and team relationships.\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Increase employee engagement\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15117,"name":"Marketing Science","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7923025","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401977,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Marketing Science","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Analytics","value_type":"single_select"}],"id":7923025,"updated_at":"2026-05-14T11:07:14-04:00","requisition_id":"7424","title":"Marketing Science Director (Media Analytics)","company_name":"Critical Mass","first_published":"2026-05-13T17:54:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Director of Marketing Science your curiosity never ends. The next question is always on your mind, helping you to demonstrate the value of analytics to internal and external stakeholders. You bring 10+ years of experience, setting the vision and being accountable for the design and implementation of data-driven marketing strategies and insights for clients, with a demonstrated expertise in at least two of the following areas: tracking and measurement, reporting, data visualization, testing and evaluation, data integration, or statistical modeling. You have experience identifying opportunities to expand client engagements and grow revenue, influencing client behaviour and decisions through coherent and consistently delivered advice. You excel at managing team deliverables across multiple workstreams, setting the frameworks and processes used for task management and prioritization. You also thrive in a global operations context, working on multi-disciplinary projects to drive data-driven best practices and thought leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Leveraging your leadership skills to supervise and develop a passionate team (including their work priorities, timelines, deliverables, and training) is something you’re looking for. And you’ll expose your team members to all Marketing Science sub-disciplines to help develop their expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-style: italic;\u0026quot;\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end measurement strategy across multiple accounts and campaign types\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop smart, actionable measurement plans aligned to client objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze performance across all channels \u0026amp;amp; build and maintain dashboards to support ongoing reporting and decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand data, data management, data infrastructure, and marketing applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate and present complex technical concepts to non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven team and project management skills including training and staff development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use empirical practice in digital experience design and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver complex projects involving multiple stages, components, and contributors in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creatively solve problems, improve processes, and design methodically.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in the marketing industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years focused on media analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in the online measurement industry managing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration, project management, and team building skills. \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills to a variety of audiences, including creative, tech, media, project management, account, and client teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to distill large quantities of information into clear and concise insights to formulate actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to articulate ideas and concepts in visually interesting and compelling formats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in current issues and trends within the online marketing industry with an emphasis on emerging media and mobile platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of various analytics key performance metrics and tag/taxonomy management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in leading an organization’s testing program, and expert knowledge of the market-leading platforms and their strengths and weaknesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert understanding of the media landscape, and extensive experience using data to assist in the creation and validation of media strategies and tactical plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of traditional, digital, and search advertising and how it is planned and executed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building dashboards in Looker (or similar BI tools),\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in ambiguity and manage multiple priorities simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15117,"name":"Marketing Science","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7767453","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401977,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Marketing Science","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Analytics","value_type":"single_select"}],"id":7767453,"updated_at":"2026-05-14T11:06:48-04:00","requisition_id":"7424","title":"Marketing Science Director (Media Analytics)","company_name":"Critical Mass","first_published":"2026-05-13T17:54:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Director of Marketing Science your curiosity never ends. The next question is always on your mind, helping you to demonstrate the value of analytics to internal and external stakeholders. You bring 10+ years of experience, setting the vision and being accountable for the design and implementation of data-driven marketing strategies and insights for clients, with a demonstrated expertise in at least two of the following areas: tracking and measurement, reporting, data visualization, testing and evaluation, data integration, or statistical modeling. You have experience identifying opportunities to expand client engagements and grow revenue, influencing client behaviour and decisions through coherent and consistently delivered advice. You excel at managing team deliverables across multiple workstreams, setting the frameworks and processes used for task management and prioritization. You also thrive in a global operations context, working on multi-disciplinary projects to drive data-driven best practices and thought leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Leveraging your leadership skills to supervise and develop a passionate team (including their work priorities, timelines, deliverables, and training) is something you’re looking for. And you’ll expose your team members to all Marketing Science sub-disciplines to help develop their expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-style: italic;\u0026quot;\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from the Toronto office on Mondays and Thursdays.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end measurement strategy across multiple accounts and campaign types\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop smart, actionable measurement plans aligned to client objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze performance across all channels \u0026amp;amp; build and maintain dashboards to support ongoing reporting and decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand data, data management, data infrastructure, and marketing applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate and present complex technical concepts to non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven team and project management skills including training and staff development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use empirical practice in digital experience design and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver complex projects involving multiple stages, components, and contributors in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creatively solve problems, improve processes, and design methodically.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in the marketing industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years focused on media analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in the online measurement industry managing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration, project management, and team building skills. \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills to a variety of audiences, including creative, tech, media, project management, account, and client teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to distill large quantities of information into clear and concise insights to formulate actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to articulate ideas and concepts in visually interesting and compelling formats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in current issues and trends within the online marketing industry with an emphasis on emerging media and mobile platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of various analytics key performance metrics and tag/taxonomy management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in leading an organization’s testing program, and expert knowledge of the market-leading platforms and their strengths and weaknesses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert understanding of the media landscape, and extensive experience using data to assist in the creation and validation of media strategies and tactical plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of traditional, digital, and search advertising and how it is planned and executed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building dashboards in Looker (or similar BI tools).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in ambiguity and manage multiple priorities simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15117,"name":"Marketing Science","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7595299","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3356868,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Marketing Science","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Analytics","value_type":"single_select"}],"id":7595299,"updated_at":"2026-06-05T13:58:58-04:00","requisition_id":"7297","title":"Marketing Science Lead","company_name":"Critical Mass","first_published":"2026-03-04T08:03:28-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Marketing Science Lead you will be responsible for leading the execution of the \u0026lt;strong\u0026gt;account and office-level vision and priorities\u0026lt;/strong\u0026gt; within the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The main output of the role is to deliver \u0026lt;strong\u0026gt;Marketing Science projects, deliverables, and related work\u0026lt;/strong\u0026gt; to clients across a broad range of initiatives.\u0026amp;nbsp;Career development is typically provided by \u0026lt;strong\u0026gt;Marketing Science Directors or Senior Directors\u0026lt;/strong\u0026gt;, but may be adapted depending on the account or office location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The nature of the role is that of a \u0026lt;strong\u0026gt;leader\u0026lt;/strong\u0026gt;, expected to understand Marketing Science at an advanced level and lead project contributions for \u0026lt;strong\u0026gt;client-facing deliverables\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;You will:\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Leadership \u0026amp;amp; Problem Solving\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Identify, build, and lead teams to solve \u0026lt;strong\u0026gt;complex business and analytical problems\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide \u0026lt;strong\u0026gt;leadership over project delivery and ownership\u0026lt;/strong\u0026gt; requirements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Manage both \u0026lt;strong\u0026gt;Analysts’ deliverables and your own deliverables\u0026lt;/strong\u0026gt;, ensuring that the Marketing Science Associate Director or Director maintains visibility into project progress.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Marketing Science Expertise\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;5-8 years of experience\u0026lt;/strong\u0026gt; with\u0026amp;nbsp;\u0026lt;strong\u0026gt;at least two\u0026lt;/strong\u0026gt; and deep understanding of \u0026lt;strong\u0026gt;at least four\u0026lt;/strong\u0026gt; of the following areas:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Data architecture (ETL / data integration)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Automated data ingestion and reporting\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Data science and statistical programming\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Testing and personalization\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Data visualization\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Website platform implementation\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Data Storytelling \u0026amp;amp; Insights\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Excel in \u0026lt;strong\u0026gt;data storytelling\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Guide junior team members in translating findings into \u0026lt;strong\u0026gt;clear and actionable insights\u0026lt;/strong\u0026gt; for clients and stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Business Development\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Participate in \u0026lt;strong\u0026gt;business development activities\u0026lt;/strong\u0026gt;, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Shaping analytics content\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Recommending methodologies and technologies\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Estimating level of effort\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Supporting appropriate resource allocation\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Communication \u0026amp;amp; Presentation\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide feedback and refinement for presentations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Deliver \u0026lt;strong\u0026gt;high-level presentations\u0026lt;/strong\u0026gt; to both internal and external stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;You have\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Soft Skills\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong \u0026lt;strong\u0026gt;interpersonal and team-building skills\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to foster a \u0026lt;strong\u0026gt;cohesive and effective work environment\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proactively check in and report on \u0026lt;strong\u0026gt;team members’ needs\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to refine communication to meet \u0026lt;strong\u0026gt;client expectations and business objectives\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong capability to \u0026lt;strong\u0026gt;communicate effectively with senior clients and stakeholders\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Hard Skills\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Advanced understanding of:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adobe Analytics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Google Analytics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Media tools\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to \u0026lt;strong\u0026gt;navigate technical and analytical challenges\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Advanced knowledge and practical experience with \u0026lt;strong\u0026gt;agency technology platforms\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;Key Activities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide \u0026lt;strong\u0026gt;work and team leadership\u0026lt;/strong\u0026gt; across projects.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ensure project \u0026lt;strong\u0026gt;delivery standards and ownership\u0026lt;/strong\u0026gt; are maintained.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Lead the \u0026lt;strong\u0026gt;ideation, development, and execution of measurement strategies and frameworks\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide \u0026lt;strong\u0026gt;career development guidance, leadership, and support\u0026lt;/strong\u0026gt; to Analysts and Analyst teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Support \u0026lt;strong\u0026gt;Marketing Science Directors and Senior Directors\u0026lt;/strong\u0026gt; in scoping \u0026lt;strong\u0026gt;Marketing Science staffing and team management needs\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What We Offer:\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Maternity and parental leave extra days\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Competitive benefits packages\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Access to online services for families and new parents\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Internal learning and development programs\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Enterprise-wide employee discounts\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Asociación solidarista\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;Our new hires\u0026amp;nbsp;\u0026amp;amp; employees\u0026amp;nbsp;are the future of our organization, and we want to set you up for long-term success\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;In an effort to\u0026amp;nbsp;do so, we expect our team to \u0026lt;strong\u0026gt;work from an\u0026amp;nbsp;office\u0026amp;nbsp;a minimum of\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;3 days a week\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;The ask stems from our want to:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Improve collaboration and team relationships.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Increase employee engagement\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know\u0026amp;nbsp;immediately\u0026amp;nbsp;if there are any concerns so we can help navigate accordingly.”\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15117,"name":"Marketing Science","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7909128","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437713,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Marketing Science","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Analytics","value_type":"single_select"}],"id":7909128,"updated_at":"2026-05-26T17:19:29-04:00","requisition_id":"7511","title":"Marketing Science Lead","company_name":"Critical Mass","first_published":"2026-05-26T17:18:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Marketing Science Lead, you are endlessly curious, always asking the next question to demonstrate the value of marketing science to internal and external stakeholders. With 5 to 8 years of experience leading marketing science projects, you have developed expertise in measurement, reporting, data integration, testing, data visualization, and statistical modeling. You optimize digital marketing through data-driven insights, enjoy cross-functional collaboration, and excel at mentoring analysts to translate findings into actionable recommendations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re eager to grow as a leader by managing a team of analysts, overseeing their priorities, deliverables, and development, while exposing them to all areas of marketing science to expand their skillsets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-style: italic;\u0026quot;\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure analyses, dashboards, and reports meet client needs and deliver actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape analytics content and provide thought leadership on methodology and technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of measurement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the mapping and implementation of data flows, and ensure compliance with data governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage, coach, and develop analysts, and participate in hiring and training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally support senior colleagues with analytics material for new business pitches and request for proposals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;B.S. degree in a quantitative or technical field. Including but not limited to economics, mathematics, business, finance, social sciences, computer science, or information management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise with at least two of the following: data architecture (ETL/data integration), automated data ingestion + reporting, data science and statistical programming, testing and personalization, data visualization, website systems implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with two or more visualization platforms (Tableau, Power BI, etc.), and knowledge of their strengths and limitations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced skills in common Microsoft 365 products (Excel, PowerPoint, etc.); strong communicator with client-facing experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and collaborate with cross-functional teams to deliver measurement solutions that optimize digital performance and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience directing and mentoring analysts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in digital analytics and performance measurement, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evaluating creative effectiveness and impact across KPIs and understanding how messaging, format, and execution influence outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development and governance of creative taxonomy strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building measurement plans using first- and third-party data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing and executing test \u0026amp;amp; learn programs, coordinating test set ups, learning agendas and presenting results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leading analytics projects focused on optimizing creative strategy and driving effective, insight-led decision making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You may have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Python, R, SQL, or other business-relevant programming languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with third-party data tools (Brandwatch, Pathmatics, etc.), website experimentation platforms (Optimizely, Adobe Target, etc.), or Customer Data Platforms (CDP), and their integration into MarTech ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15117,"name":"Marketing Science","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7767469","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401983,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Marketing Science","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Analytics","value_type":"single_select"}],"id":7767469,"updated_at":"2026-05-14T11:02:30-04:00","requisition_id":"7426","title":"Marketing Science Lead (Media Analytics)","company_name":"Critical Mass","first_published":"2026-05-13T17:41:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Marketing Science Lead, you are endlessly curious, always asking the next question to demonstrate the value of marketing science to internal and external stakeholders. With 5 to 8 years of experience leading media analytics projects, you have developed expertise in measurement, reporting, data integration, testing, data visualization, and statistical modeling. You optimize digital marketing through data-driven insights, enjoy cross-functional collaboration, and excel at mentoring analysts to translate findings into actionable recommendations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’re eager to grow as a leader by managing a team of analysts, overseeing their priorities, deliverables, and development, while exposing them to all areas of marketing science to expand their skillsets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-style: italic;\u0026quot;\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from the Toronto office on Mondays and Thursdays.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure analyses, dashboards, and reports meet client needs and deliver actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape analytics content and provide thought leadership on methodology and technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end measurement strategy across multiple accounts and campaign types.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with media, strategy, and client teams to evaluate how performance is understood and guide optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring proactive recommendations — not just observations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the mapping and implementation of data flows, and ensure compliance with data governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage, coach, and develop analysts, and participate in hiring and training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasionally support senior colleagues with analytics material for new business pitches and request for proposals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;B.S. degree in a quantitative or technical field. Including but not limited to economics, mathematics, business, finance, social sciences, computer science, or information management. M.S. degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in Python, R, SQL, or other business-relevant statistical programming language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise with at least two of the following: data architecture (ETL/data integration), automated data ingestion + reporting, data science and statistical programming, testing and personalization, data visualization, website systems implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with visualization platforms (Domo, Tableau, Power BI, Looker etc.), and knowledge of their strengths and limitations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced skills in common Microsoft 365 products (Excel, PowerPoint, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using GA4.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with client-facing experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and collaborate with cross-functional teams to deliver measurement solutions that optimize media performance and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience directing and mentoring analysts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in media analytics implementation, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on management of analytics projects to optimize media investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with media platforms (Social platforms, CM360, DV360, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Media taxonomy strategy and governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing measurement plans using first- and third-party data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designing and executing test \u0026amp;amp; learn programs, coordinating test set ups, learning agendas and presenting results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You may have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with third-party data tools (Brandwatch, Pathmatics, etc.), website experimentation platforms (Optimizely, Adobe Target, etc.), or Customer Data Platforms (CDP), and their integration into MarTech ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15117,"name":"Marketing Science","child_ids":[],"parent_id":null}],"offices":[{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7769985","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3402954,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Marketing Science","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Analytics","value_type":"single_select"}],"id":7769985,"updated_at":"2026-06-05T13:59:09-04:00","requisition_id":"7430","title":"Marketing Science Senior Analyst","company_name":"Critical Mass","first_published":"2026-04-08T15:28:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;ac0262f4-8a9e-5820-b908-2d943c5f7113|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;3\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Aptos\u0026amp;quot;,469777842,\u0026amp;quot;Arial\u0026amp;quot;,469777843,\u0026amp;quot;ＭＳ 明朝\u0026amp;quot;,469777844,\u0026amp;quot;Aptos\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Aptos,Arial,ＭＳ 明朝\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;normaltextrun\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;normaltextrun\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt;As a Marketing Science Senior\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;2fd183b4-ad5c-5199-9fc7-89a6d0356079|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;3\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Aptos\u0026amp;quot;,469777842,\u0026amp;quot;Arial\u0026amp;quot;,469777843,\u0026amp;quot;ＭＳ 明朝\u0026amp;quot;,469777844,\u0026amp;quot;Aptos\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Aptos,Arial,ＭＳ 明朝\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;apple-converted-space\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;apple-converted-space\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Analyst,\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;you\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;will co-lead the design and execution of measurement strategies, advanced analytics, and content intelligence programs that drive media performance in B2B environments.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;You will partner with stakeholders to translate business\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;objectives\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;into KPIs, build scalable frameworks, and deliver actionable insights that\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;optimize\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;campaigns across creation and progression. Your\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;expertise\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;in data science, reporting,\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;and testing ensures that marketing investments are measurable, transparent, and continuously optimized.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;920dbcde-2834-5e15-a5fa-062170b236ba|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;3\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Aptos\u0026amp;quot;,469777842,\u0026amp;quot;Arial\u0026amp;quot;,469777843,\u0026amp;quot;ＭＳ 明朝\u0026amp;quot;,469777844,\u0026amp;quot;Aptos\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Aptos,Arial,ＭＳ 明朝\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;eop\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;eop\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;You will:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Measurement Strategy \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Build and maintain measurement frameworks mapping campaign objectives to KPIs.\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Assess current measurement approaches and recommend updates aligned with media plans. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Establish baselines using historical data and ensure governance protocols are documented. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Share updated frameworks with stakeholders to inform insights, learnings, and optimizations. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Content Intelligence \u0026amp;amp; Insights\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Deliver regular insights and optimization recommendations (monthly cadence). \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Support Quarterly Business Reviews with reporting and analysis. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Provide creative and media optimization recommendations. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Develop recap deliverables for prioritized campaigns and key moments. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Advanced Analytics \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;9\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Conduct analyses aligned to the Learning Agenda (e.g., forecasting, correlation studies, brand sentiment, ad- fatigue). \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;10\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Build descriptive and inferential statistical models to evaluate campaign effectiveness. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Develop machine learning models for personalization, lead scoring, and progression analysis. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Learning Program \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;12\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Design and scale a structured Learning Agenda across media activities. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;13\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Build testing frameworks (A/B/M/V) and deliver test readouts. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Document best practices and maintain a centralized Learning Library dashboard. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Data \u0026amp;amp; Dashboards \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;15\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Build and manage unified data foundations integrating campaign, programmatic, partner, and brand study data. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;16\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Establish anomaly detection mechanisms and QA processes. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;17\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Design and maintain dashboards (campaign performance, programmatic/social, partner data, brand studies). \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;18\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Ensure taxonomy alignment across data sources and reporting views. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Tagging, Trafficking \u0026amp;amp; Taxonomy \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;19\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Consult on tagging, trafficking, and UTM requirements to ensure measurement consistency. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;20\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Generate and manage Creative IDs (CID) database. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;21\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Support QA processes and flag trafficking issues based on anomaly detection. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Collaboration \u0026amp;amp; Leadership \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;22\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Provide direction to associate analysts and analysts. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;23\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Contribute analytics content for proposals, pitches, and thought leadership\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;\u0026amp;nbsp;initiatives.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;24\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Partner with stakeholders to align measurement, insights, and optimization priorities. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;You have:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;25\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;B.S. degree in a quantitative or technical field (Economics, Mathematics, Computer Science, Business, etc.) \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;26\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;3–5 years of experience\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; leading analytics deliverables in media marketing science, ideally within B2B contexts. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;27\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Expertise in analytics platforms (Adobe Analytics, Adobe Experience Platform, Google Analytics, enterprise analytics tools, tag management systems).\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;28\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong proficiency in Python, R, SQL, or other statistical programming languages.\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;29\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience with ETL/data integration, automated reporting pipelines, and anomaly detection. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;30\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Skilled in data visualization platforms (Tableau, PowerBI). \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;31\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Familiarity with machine learning techniques applied to media performance and personalization. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;32\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience analyzing B2B digital channels (paid search, display, CRM-driven campaigns, ABM (Account based marketing) platforms.\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;33\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Understanding SEM, CRM, and account-based marketing integration within broader media strategies.\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;●\u0026quot; data-font=\u0026quot;PP Object Sans\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;PP Object Sans\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;●\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;34\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Knowledge of market research techniques and their application to media optimization. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;This role ensures that media marketing science is directly tied to business outcomes. By building robust measurement frameworks, delivering content intelligence, and driving advanced analytics, you will empower enterprise clients to\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;optimize\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;apple-converted-space\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;campaigns, enhance customer experiences, and achieve measurable growth in B2B markets.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;What We Offer:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Work-life balance\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Internal learning and development programs\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Asociación\u0026amp;nbsp;Solidarista\u0026amp;nbsp;- You can join voluntarily\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;Our new hires\u0026amp;nbsp;\u0026amp;amp; employees\u0026amp;nbsp;are the future of our organization, and we want to set you up for long-term success\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;In an effort to\u0026amp;nbsp;do so, we expect our team to \u0026lt;strong\u0026gt;work from an\u0026amp;nbsp;office\u0026amp;nbsp;a minimum of\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;3 days a week\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;The ask stems from our want to:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Improve collaboration and team relationships.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Increase employee engagement\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know\u0026amp;nbsp;immediately\u0026amp;nbsp;if there are any concerns so we can help navigate accordingly.”\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15117,"name":"Marketing Science","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7767444","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401974,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Media","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Media And Channel Planning","value_type":"single_select"}],"id":7767444,"updated_at":"2026-05-19T17:39:33-04:00","requisition_id":"7423","title":"Media Planner","company_name":"Critical Mass","first_published":"2026-05-19T17:39:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Media Planner, you are eager to dive into the world of media trafficking, reporting and implementation, and hit the ground running with support from the Media team. You bring a passion for Media to the office, and your enthusiastic personality makes you keen to offer insights into campaign analysis and optimization. Working across all areas of the Media process, you want to get your hands dirty—and you are ready to learn from the robust team at Critical Mass. You’ll also support the Media team’s administrative needs by briefing the team on client files, campaign contracts, and conducting research.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the management, trafficking, optimization and reporting of all campaign initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage billing trackers and flowcharts, and execute payment of invoices and pre-bill process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for all media campaign set-up and execution, including working with other internal teams and clients to secure deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Marketing and Media Managers in reporting templates, management and presentations to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for pulling and delivering accurate data in initial analyses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insight into campaign analysis and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and prepare new information for paid media plans, RFPs, and presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, build and maintain relationships in the display and emerging media community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on and advise the Marketing and Media groups on the latest trends in interactive marketing/media and developments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aid in the development of “Point of View” (POV) documents on new trends or special opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years’ experience as a Media Planner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Google ad products—bonus points if you’re familiar with Google AdWords.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with Prisma, DCM, Ads Manager, or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of standard and rich media ad trafficking software for display, video, mobile and other emerging channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal, written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multi-task and meet deadlines while paying attention to details.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively under stressful situations and time constraints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good project management, planning and organizational skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently yet seek help when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in MS Office, specifically Excel.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with audience building tools (ie: MRI Simmons, ComScore, Nielsen, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of competitive tools, such as Pathmatics and Cantar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp; In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026amp;nbsp;\u0026amp;nbsp; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note, you are applying to an active job opening.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$60,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$75,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":37379,"name":"Media","child_ids":[],"parent_id":null}],"offices":[{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7551471","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3342046,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7551471,"updated_at":"2026-05-12T13:20:08-04:00","requisition_id":"7227","title":"Project Coordinator","company_name":"Critical Mass","first_published":"2026-01-29T20:23:19-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Project Coordinator is responsible for supporting the successful delivery of digital marketing campaigns, working closely with cross-functional, multi-project teams to ensure deliverables are completed on time and on budget, according to defined scope and timeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They will help build project pland and schedules, oversight of all project activities toward these objectives, applying technical, theoretical, and managerial skills to meet project requirements while fostering strong professional relationships, that include\u0026lt;em\u0026gt; track progress, identify needs, support day-to-day project activities and foster relationships across team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist in development, maintenance and execution of project plans throughout the life of assigned project(s)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to continual process and people management innovation, supporting effective delivery of solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the team by reviewing project briefs and turning them into clear deliverables, timelines, and requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn how to use existing PMO practices and templates to support building accurate project timelines, outlining key activities and dependencies to help ensure projects are delivered on time and stay on track. Provide team with clear communication on the upcoming milestones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe financial and resourcing processes and practices, actively participate in resourcing planning and maintenance of accurate bookings, ensure timely updates in internal systems, and communicate changes as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in acquiring appropriate resources to meet project needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in planning and managing internal and external project communications, including providing clear status updates, flagging risks or issues early, and collaborating with senior team members on solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in identifying, analyzing, prioritizing, mitigating and communicating project risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with scheduling and organizing internal meetings, capturing notes, feedback, and tackling timely recaps and follow-ups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review meeting notes, identify what’s relevant for your team, and flag questions, blockers, or changes to senior team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare status updates and, when needed, join internal meetings to share progress, and align on next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Delivery and Account teams by helping document deliverables, and timings, and checking that details are accurate and up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help keep project trackers (e.g., hot sheets, schedules) current by updating relevant items and following up on action items with guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with senior Delivery team members to learn best practices and contribute to cross-tactic coordination and problem-solving within your role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen in project planning and management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and organization; able to prioritize effectively in fast-paced, cross-functional environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and confident communication — written and verbal — able to interface across disciplines and flag risks early\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort using and experimenting with productivity tools (e.g., AI tools like ChatGPT, Gemini, Copilot) for tasks such as summarizing content, drafting communications, automating research, or analyzing data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong sense of ownership and initiative — consistently raises their hand to take on responsibility and drive work forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adapt quickly to change and thrive in evolving environments with shifting priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort calling out risks, asking thoughtful questions, and pushing for clarity or alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious and growth-oriented mindset, open to learning new disciplines, tools, and ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or exposure to scheduling and project management tools (e.g., Jira, Smartsheet, Trello, Outlook, Teams, Excel, Workfront) and the ability to learn new platforms as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A teachable, coachable, “can-do” attitude and a collaborative team mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to digital execution environments — supporting digital channels like websites, banners, and social media workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;What We Offer\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Global maternity and parental leave\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Enterprise-wide employee discounts\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Talent Team at Critical Mass focuses on providing the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to\u0026amp;nbsp;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;work from an office a minimum of 3 days a week.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7848825","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420729,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7848825,"updated_at":"2026-05-28T15:59:29-04:00","requisition_id":"7476","title":"Project Coordinator","company_name":"Critical Mass","first_published":"2026-05-13T11:59:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p class=\u0026quot;s2\u0026quot;\u0026gt;Critical Mass\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;is looking\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;for a motivated and detail-oriented Project Coordinator to come and join the team. This is an ideal role for someone early in their project management career who is eager to learn, highly organised, and a strong communicator.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;s4\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;You will: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s6\u0026quot;\u0026gt;Support the planning and delivery of projects, including scheduling, meeting coordination, and documentation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Take clear meeting notes and share updates with internal teams and clients\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Assist in managing small-scale projects, with guidance from senior team members\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Help track project budgets, timelines, and overall progress\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Maintain project documentation and ensure information is easy to access and understand\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Communicate regularly with stakeholders through status reports, emails, and meetings\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Escalate risks or issues proactively to ensure smooth project delivery\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Support client onboarding and project intake processes\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Contribute to project management processes alongside senior team members\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Gradually take ownership of smaller projects from start to finish\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Support budget tracking and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Participate in project reviews and continuous improvement initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Learn how to scope projects, plan resources, and deliver against client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;s4\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;You have: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s6\u0026quot;\u0026gt;Strong verbal and written communication skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;A positive, proactive attitude with a willingness to learn\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Good organisational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Basic understanding of project management principles\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Familiarity with collaboration tools such as Jira, Confluence, Teams, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Proficiency in Microsoft Office (Excel, Word, PowerPoint)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;s8\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s6\u0026quot;\u0026gt;What We Offer \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s8\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s6\u0026quot;\u0026gt;Global maternity and parental leave \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s8\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s8\u0026quot;\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s8\u0026quot;\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s8\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s8\u0026quot;\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;s4\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s3\u0026quot;\u0026gt;Nice to Have: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s6\u0026quot;\u0026gt;Exposure to project management or resource planning tools (e.g. Smartsheet)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s4\u0026quot;\u0026gt;Interest in digital, media, or technology-driven projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;s8\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s10\u0026quot;\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organisation, and we want to set you up for long-term success. \u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s10\u0026quot;\u0026gt;In an effort to\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s10\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;s6\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$60,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7848822","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420728,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7848822,"updated_at":"2026-05-29T12:50:44-04:00","requisition_id":"7475","title":"Project Manager","company_name":"Critical Mass","first_published":"2026-05-13T12:13:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW84258342 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW84258342 BCX0\u0026quot;\u0026gt;As a Project Manager, Media, you\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW84258342 BCX0\u0026quot;\u0026gt;are\u0026amp;nbsp;responsible for\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW84258342 BCX0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW84258342 BCX0\u0026quot;\u0026gt;assisting\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW84258342 BCX0\u0026quot;\u0026gt;\u0026amp;nbsp;in\u0026amp;nbsp;the successful\u0026amp;nbsp;delivery\u0026amp;nbsp;of\u0026amp;nbsp;performance media and integrated marketing\u0026amp;nbsp;campaigns.\u0026amp;nbsp;You thrive in a fast-paced environment, seamlessly moving\u0026amp;nbsp;across competing\u0026amp;nbsp;business priorities\u0026amp;nbsp;while\u0026amp;nbsp;ensuring\u0026amp;nbsp;the management of media\u0026amp;nbsp;tactics\u0026amp;nbsp;are\u0026amp;nbsp;executed\u0026amp;nbsp;with precision and excellence.\u0026amp;nbsp;With your\u0026amp;nbsp;agency experience, you know how to hit the ground running,\u0026amp;nbsp;effectively collaborate\u0026amp;nbsp;and problem solve\u0026amp;nbsp;with multidisciplinary teams,\u0026amp;nbsp;and navigate\u0026amp;nbsp;the dynamic flow of\u0026amp;nbsp;GTM\u0026amp;nbsp;within an interagency environment.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;EOP SCXW84258342 BCX0\u0026quot; data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:1,\u0026amp;quot;335551620\u0026amp;quot;:1,\u0026amp;quot;335557856\u0026amp;quot;:16777215,\u0026amp;quot;335559738\u0026amp;quot;:240,\u0026amp;quot;335559739\u0026amp;quot;:240,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;You Will:\u0026lt;/span\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Be a calm, solution-oriented value partner to a large cross-functional media team\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help foster a collaborative, solution-oriented environment that motivates and enables the team to produce work that is innovated, on-strategy, measurable and scalable \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support end-to-end media campaign delivery across planning, activation, launch and reporting phases.\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop timelines and documents that manage a high-volume of always-on media trafficking deliverables,\u0026amp;nbsp;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;while proactively escalating issues when needed.\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate, track and communicate the flow of tasks, inputs and outputs between cross-functional teams within a defined operating model, process and/or RACI\u0026amp;nbsp; \u0026amp;nbsp; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate and lead status meetings; proactively identify and manage risks ensuring quality standards across all deliverables\u0026amp;nbsp; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to continuous improvement in processes and ways of working, enabling operational excellence and in-market performance \u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:1,\u0026amp;quot;335551620\u0026amp;quot;:1,\u0026amp;quot;335557856\u0026amp;quot;:16777215,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;2-3\u0026amp;nbsp;years of experience\u0026amp;nbsp;in\u0026amp;nbsp;a media, creative\u0026amp;nbsp;or digital\u0026amp;nbsp;production agency, ideally assigned to a performance account such as automotive,\u0026amp;nbsp;telco\u0026amp;nbsp;or finance.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:1,\u0026amp;quot;335551620\u0026amp;quot;:1,\u0026amp;quot;335557856\u0026amp;quot;:16777215,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;End-to-end\u0026amp;nbsp;digital asset\u0026amp;nbsp;lifecycle\u0026amp;nbsp;expertise\u0026amp;nbsp;across\u0026amp;nbsp;Meta, TikTok, Pinterest, Programmatic\u0026amp;nbsp;Display, Video, YouTube, Linear\u0026amp;nbsp;and\u0026amp;nbsp;Digital OOH \u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Previous entry level experience working within a media agency in a planning function or broad exposure to the media phases including but not limited to strategy and comms/audience planning, investment/buying, activation/trafficking, measurement, and billing/financial reconciliation\u0026amp;nbsp; \u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Experience coordinating campaign timelines, blocking charts and flighting documentation. \u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Working knowledge of media trafficking and tagging processes including tracking requests, CRS population, tracking code management, pixel implementation, URL creation and QA \u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;reporting and marketing science workflows is considered an asset. \u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Proficiency with Microsoft 365 Tools and Project Management tools (Workfront, Smartsheet, Excel, Google Docs, Jira, Sharepoint).\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp; \u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Experience with Google Campaign Manager and Innovid Campaign Manager is an asset\u0026amp;nbsp; \u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;6\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559683\u0026amp;quot;:0,\u0026amp;quot;335559684\u0026amp;quot;:-2,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Automotive experience is an asset\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:1,\u0026amp;quot;335551620\u0026amp;quot;:1,\u0026amp;quot;335557856\u0026amp;quot;:16777215,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$75,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$80,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7833524","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3417240,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7833524,"updated_at":"2026-04-28T17:35:31-04:00","requisition_id":"7460","title":"Project Manager (Creative Advertising Campaigns)","company_name":"Critical Mass","first_published":"2026-04-28T15:48:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;You will:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;312\u0026quot; data-end=\u0026quot;421\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;314\u0026quot; data-end=\u0026quot;421\u0026quot;\u0026gt;Manage\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;321\u0026quot; data-end=\u0026quot;353\u0026quot;\u0026gt;end-to-end campaign delivery\u0026lt;/strong\u0026gt;: concepting, development, execution, trafficking, and evaluation.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;422\u0026quot; data-end=\u0026quot;517\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;424\u0026quot; data-end=\u0026quot;517\u0026quot;\u0026gt;Ensure the entire team understands the\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;463\u0026quot; data-end=\u0026quot;494\u0026quot;\u0026gt;project tools and workflows\u0026lt;/strong\u0026gt;\u0026amp;nbsp;(Smartsheet, Figma).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;518\u0026quot; data-end=\u0026quot;619\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;520\u0026quot; data-end=\u0026quot;619\u0026quot;\u0026gt;Facilitate\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;531\u0026quot; data-end=\u0026quot;554\u0026quot;\u0026gt;clear communication\u0026lt;/strong\u0026gt;\u0026amp;nbsp;between creatives, strategists, production, and account teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;620\u0026quot; data-end=\u0026quot;704\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;622\u0026quot; data-end=\u0026quot;704\u0026quot;\u0026gt;Identify blockers early, propose solutions, and keep the project moving forward.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;705\u0026quot; data-end=\u0026quot;817\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;707\u0026quot; data-end=\u0026quot;817\u0026quot;\u0026gt;Maintain a\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;718\u0026quot; data-end=\u0026quot;738\u0026quot;\u0026gt;big-picture view\u0026lt;/strong\u0026gt;\u0026amp;nbsp;of integrated campaigns, ensuring all components align within the ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;Support teams across\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;841\u0026quot; data-end=\u0026quot;868\u0026quot;\u0026gt;North America and LATAM\u0026lt;/strong\u0026gt;, navigating fast-paced, high-visibility projects.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;Act as internal POC for assigned projects, including set-up and running of meetings, recording and distributing actions, flagging and communicating risks\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;Lead small to medium-sized projects with budgets likely under $500K and with teams of 10 or fewer, with direction from Associate Program Director or above\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;Collaborate to ensure the work stays on brief, client needs and feedback are understood and addressed, and the work delivered is of high quality\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;Communicate day-to-day with clients on project intake, status, and updates and facilitate conversations for clarity of feedback/setting of expectations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;Work through dependencies and decisions required with internal teams and third parties • Identify and act on organic account growth opportunities in partnership with Client Services\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:276}\u0026quot;\u0026gt;Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized)\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;Facilitate (when appropriate) in project retrospective and sunsetting process\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;Act as a beacon of best practice within the account and discipline\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;Mentor emerging talent and provide career development aligned with CM expectations\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;Be an active and visible presence in the office and online, shares at Town Halls, All Hands, Snack N Learns\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;Actively and visibly champion the work and team\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;818\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;820\u0026quot; data-end=\u0026quot;920\u0026quot;\u0026gt;Participate in global Project Delivery initiatives and bring forward ideas on how to improve processes and build community within the discipline\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-start=\u0026quot;945\u0026quot; data-end=\u0026quot;1064\u0026quot;\u0026gt;Experience in\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;959\u0026quot; data-end=\u0026quot;1024\u0026quot;\u0026gt;digital agencies / creative agencies / marketing environments\u0026lt;/strong\u0026gt;, ideally on large or global accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience managing a variety of digital project types; site builds, e-commerce, marketing campaigns, micro-sites, and maintenance\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1067\u0026quot; data-end=\u0026quot;1159\u0026quot;\u0026gt;Background working on\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;1089\u0026quot; data-end=\u0026quot;1113\u0026quot;\u0026gt;integrated campaigns\u0026lt;/strong\u0026gt;\u0026amp;nbsp;(digital, CRM, social, retail, mass media).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1162\u0026quot; data-end=\u0026quot;1241\u0026quot;\u0026gt;Strong\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;1169\u0026quot; data-end=\u0026quot;1204\u0026quot;\u0026gt;communication and collaboration\u0026lt;/strong\u0026gt;\u0026amp;nbsp;skills for cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1244\u0026quot; data-end=\u0026quot;1320\u0026quot;\u0026gt;Advanced\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;1253\u0026quot; data-end=\u0026quot;1271\u0026quot;\u0026gt;English skills\u0026lt;/strong\u0026gt;, comfortable working with international teams.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1323\u0026quot; data-end=\u0026quot;1419\u0026quot;\u0026gt;Ability to stay\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;1339\u0026quot; data-end=\u0026quot;1354\u0026quot;\u0026gt;self-driven\u0026lt;/strong\u0026gt;, proactive, and solution-oriented in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1422\u0026quot; data-end=\u0026quot;1523\u0026quot;\u0026gt;Critical thinking to understand the\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;1458\u0026quot; data-end=\u0026quot;1476\u0026quot;\u0026gt;full ecosystem\u0026lt;/strong\u0026gt;\u0026amp;nbsp;of a campaign and how each team contributes.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1526\u0026quot; data-end=\u0026quot;1598\u0026quot;\u0026gt;Flexibility and adaptability to shifting priorities and project needs.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Familiarity with\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;1618\u0026quot; data-end=\u0026quot;1642\u0026quot;\u0026gt;Smartsheet and Figma\u0026lt;/strong\u0026gt;\u0026amp;nbsp;(or ability to learn quickly).\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Resource management within the Solution Delivery team including balancing priorities, timelines, mix and casting while understanding and supporting the objectives and motivations of everydiscipline.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Proven ability to successfully manage multiple stakeholders and work on large-scale digital projects, including but not limited to implementing processes to ensure high-quality deliverables for our client\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Mastery of office productivity tools such as Excel, Word, MS Project, Visio, PowerPoint, and Keynote.\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Deeply understand the main forms of digital and traditional marketing and how they differ\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Understand the ways media lives in projects, with a mastery level understanding of media types (paid, owned, earned + audio, video, social, etc.) and the ability to manage medium to large sized projects with a media component\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Mastery level knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence, Teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Mastery in completing tasks in office productivity tools such as Excel, Word, Keynote, and PowerPoint at a project and portfolio level\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Mastery in completing tasks with project management tools such as Tenrox, Smartsheet, and Halo/Abacus at a project and portfolio leve\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Superb verbal and written communicator\u0026amp;nbsp;\u0026lt;strong\u0026gt;(Advanced English)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Excellent presentation and storytelling skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1601\u0026quot; data-end=\u0026quot;1675\u0026quot;\u0026gt;Excellent organization and time management skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable and flexible\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages.\u0026amp;nbsp; If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we\u0026amp;nbsp;want to set you up for long-term success. In an effort to do so, we expect our team to\u0026amp;nbsp;\u0026lt;strong\u0026gt;work from an\u0026amp;nbsp;office a minimum of 3 days a week\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The ask stems from our want to:\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;br\u0026gt;Improve collaboration and team relationships.\u0026lt;br\u0026gt;Increase employee engagement\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7960438","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3456321,"location":{"name":"San Jose"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Quality Assurance","value_type":"single_select"}],"id":7960438,"updated_at":"2026-06-04T15:54:07-04:00","requisition_id":"7587","title":"Quality Control Specialist (Creative)","company_name":"Critical Mass","first_published":"2026-06-03T14:55:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;As a Quality Control Specialist, you will play a critical role in ensuring the accuracy, consistency, and overall quality of creative and digital deliverables across multiple channels. Acting as the final quality gate before release, you will collaborate closely with Producers, Designers, Production Artists, Developers, and Creative Teams to identify defects, mitigate risks, and ensure all assets meet established quality standards, client requirements, and technical specifications.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;This role requires a highly detail-oriented professional with a strong understanding of design fundamentals, digital production workflows, and quality assurance methodologies. You will review a wide range of deliverables including static creatives, video assets, HTML emails, display banners, websites, mobile experiences, and other digital products.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Success in this role requires critical thinking, strong communication skills, adaptability, and a continuous learning mindset in a fast-paced production environment.\u0026lt;/span\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;This position requires full on-site attendance,\u0026lt;span data-ccp-charstyle=\u0026quot;_7f2a304b\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;66263a43-3e93-56f7-8c68-d6a2338d7eeb|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Calibri\u0026amp;quot;,469777842,\u0026amp;quot;Arial\u0026amp;quot;,469777843,\u0026amp;quot;Calibri\u0026amp;quot;,469777844,\u0026amp;quot;Calibri\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Calibri,Arial\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;_7f2a304b\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;7f2a304b\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;Strong\u0026quot;\u0026gt;five days per week\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;, at the Barreal office (Heredia, Zona Franca\u0026amp;nbsp;Metropolitana) from\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;Strong\u0026quot;\u0026gt;\u0026amp;nbsp;9:00 am to 6:00 pm (CR time)\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot; data-ccp-parastyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;aaed607e-c2a3-5841-9fb4-41037bfa0faf|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777842,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777843,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777844,\u0026amp;quot;Times New Roman\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Times New Roman\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;paragraph\u0026amp;quot;,201340122,\u0026amp;quot;2\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;paragraph\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,134233118,\u0026amp;quot;true\u0026amp;quot;,134233117,\u0026amp;quot;true\u0026amp;quot;,469778324,\u0026amp;quot;Normal\u0026amp;quot;]}\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;You Will:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Perform comprehensive quality reviews of creative and digital deliverables, ensuring accuracy, consistency, and compliance with brand, client, and technical requirements.\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Identify, document, and communicate visual, content, functional, and technical defects through clear, actionable feedback and reporting.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Validate assets across multiple formats, including static creatives, video, HTML banners, emails, websites, and digital experiences prior to release.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Collaborate closely with Producers, Designers, Developers, and cross-functional teams to resolve quality issues and mitigate delivery risks.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Execute established quality control processes, maintain project documentation, and contribute to continuous improvement initiatives that enhance production quality and efficiency.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;You Have\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot; data-ccp-parastyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;aaed607e-c2a3-5841-9fb4-41037bfa0faf|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777842,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777843,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777844,\u0026amp;quot;Times New Roman\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Times New Roman\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;paragraph\u0026amp;quot;,201340122,\u0026amp;quot;2\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;paragraph\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,134233118,\u0026amp;quot;true\u0026amp;quot;,134233117,\u0026amp;quot;true\u0026amp;quot;,469778324,\u0026amp;quot;Normal\u0026amp;quot;]}\u0026quot;\u0026gt;Advanced English level (B2+/C1 reading, writing, and conversation)\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;3+\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;\u0026amp;nbsp;years of experience in Quality Control (QC), Quality Assurance (QA), Creative Production Review, Digital Production, or related fields.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Strong communication skills\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Experience reviewing and validating creative assets across digital, video, print, social media, and interactive formats, with exceptional attention to detail\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Strong understanding of design fundamentals, including typography, layout, color, spacing, visual hierarchy, and overall creative quality standards.\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Knowledge of QA/QC methodologies, defect management, testing processes, and creative asset specifications, including file formats, export settings, and delivery requirements.\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Familiary with Adobe Creative Cloud and Figma, combined with strong organizational, communication, problem-solving, and cross-functional collaboration skills in fast-paced production environments.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot; data-ccp-parastyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;aaed607e-c2a3-5841-9fb4-41037bfa0faf|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777842,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777843,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777844,\u0026amp;quot;Times New Roman\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Times New Roman\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;paragraph\u0026amp;quot;,201340122,\u0026amp;quot;2\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;paragraph\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,134233118,\u0026amp;quot;true\u0026amp;quot;,134233117,\u0026amp;quot;true\u0026amp;quot;,469778324,\u0026amp;quot;Normal\u0026amp;quot;]}\u0026quot;\u0026gt;Bachelor\u0026#39;s degree in design\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Experience with Central or similar workflow management platforms.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Experience creating Test Plans, Test Cases, and executing User Acceptance Testing (UAT).\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Basic understanding of HTML, CSS, web technologies, and accessibility standards (WCAG).\u0026lt;/span\u0026gt; \u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;paragraph\u0026quot;\u0026gt;Experience with defect tracking tools and Agile/Scrum methodologies.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;_5b0de059 _6fc1a88e\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from our Costa Rica office 3 days a week. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;If U.S. based: \u0026lt;a class=\u0026quot;_83931314 _095b2fa3 a0761efc _3751b0c6 ce10ced0\u0026quot; href=\u0026quot;https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww%2Econsumer%2Eftc%2Egov%2Farticles%2Fjob-scams%23avoid\u0026amp;amp;urlhash=rv1V\u0026amp;amp;mt=VLf2jzhjLFC8SmVp6Jegv4KPe-vNFc1Yrq9npQvuaNzUpPHw7PHKf87-SkurRB6gtgO-rYrwzZXJr-ZTiB2oR2YZjUk\u0026amp;amp;isSdui=true\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid \u0026lt;/a\u0026gt;If Canada based: \u0026lt;a class=\u0026quot;_83931314 _095b2fa3 a0761efc _3751b0c6 ce10ced0\u0026quot; href=\u0026quot;https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww%2Ecanada%2Eca%2Fen%2Fservices%2Ffinance%2Fconsumer-affairs%2Ehtml\u0026amp;amp;urlhash=KfO9\u0026amp;amp;mt=8zXUJrFVWuZ5KmIWDwXZd8j0uvMPYKmBWbVkucfzIsEvY9D2xPRcKzD6fr0wUPJyOAsWghXq_0bYayWl4wfSzXPLNJA\u0026amp;amp;isSdui=true\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html \u0026lt;/a\u0026gt;If U.K. based: \u0026lt;a class=\u0026quot;_83931314 _095b2fa3 a0761efc _3751b0c6 ce10ced0\u0026quot; href=\u0026quot;https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww%2Egov%2Euk%2Fconsumer-protection-rights\u0026amp;amp;urlhash=5Q-r\u0026amp;amp;mt=muIGJuoo1rkaSUo2SD21tZiPbX_npI7x3ZknBoErCrrDcLnLvicJ4gCetjTgIyFTTl67gwhtLRNPUH5x81hkghTb2CU\u0026amp;amp;isSdui=true\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights \u0026lt;/a\u0026gt;If Costa Rica based: \u0026lt;a class=\u0026quot;_83931314 _095b2fa3 a0761efc _3751b0c6 ce10ced0\u0026quot; href=\u0026quot;https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww%2Econsumo%2Ego%2Ecr%2Feducacion_consumidor%2Fconsejos_practicos%2Easpx\u0026amp;amp;urlhash=7c4K\u0026amp;amp;mt=L4Q2BsWtM8Wttadbf6NXaip2N24dBCwWC4PWNa8sBGbujF8BiKAF-RAGNcxEGInO3QZdfioz2XD4lVyWYvhngdD8XRU\u0026amp;amp;isSdui=true\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7685412","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3379778,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Internal Operations","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Financial Services","value_type":"single_select"}],"id":7685412,"updated_at":"2026-05-15T11:56:25-04:00","requisition_id":"7380","title":"Senior Accountant","company_name":"Critical Mass","first_published":"2026-03-10T10:56:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We seek a highly skilled and experienced Senior Accountant to join our dynamic finance team in San José, Costa Rica. This role will be instrumental in ensuring the accuracy and integrity of our financial reporting, managing complex accounting processes, and providing crucial support to the financial management. The ideal candidate will possess a strong understanding of accounting standards, tax regulations, and financial compliance, along with advanced analytical and problem-solving skills.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare and analyze financial reports, ensuring compliance with IFRS, US GAAP, or NIIF standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage month-end, quarter-end, and year-end closing processes, including account reconciliations and journal entries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee general accounting functions, providing support to financial management. Ensure the accuracy and efficiency of accounting processes, preparing monthly, quarterly, and annual working papers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure standards and policies are adhered to, and internal controls are in place to support accounting processes and Sarbanes Oxley requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a thorough understanding of Costa Rican tax regulations, auditing requirements, and fiscal laws. Ensure compliance with Free Trade Zone regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and analyze cash flow, providing insights and recommendations to optimize it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support internal and external audits, ensuring compliance with accounting standards and regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize and maintain accounting software, ensuring data integrity and efficient reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement process improvements to enhance efficiency and accuracy in accounting operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years of experience in accounting, auditing, treasury, cash flow management, or finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in financial reporting, account reconciliations, and closing processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of accounting standards (IFRS, US GAAP, NIIF), tax regulations, and financial compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in accounting software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced cash flow management expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of taxation, auditing, fiscal regulations, and Free Trade Zone laws\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, organizational, and analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leadership and teamwork abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication and time management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial analysis and strategic decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acts with integrity and responsibility in fund and asset management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with foreign currency transactions is a benefit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;B2 English Level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Leadership skills \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:160,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We offer: \u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:160,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Work-life balance\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Internal learning and development programs\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Asociación\u0026amp;nbsp;Solidarista\u0026amp;nbsp;- You can join voluntarily\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559737\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;Our new hires\u0026amp;nbsp;\u0026amp;amp; employees\u0026amp;nbsp;are the future of our organization, and we want to set you up for long-term success\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;In an effort to\u0026amp;nbsp;do so, we expect our team to work from an\u0026amp;nbsp;office\u0026amp;nbsp;a minimum of\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;3 days a week\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;The ask stems from our want to:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Improve collaboration and team relationships.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Increase employee engagement\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know\u0026amp;nbsp;immediately\u0026amp;nbsp;if there are any concerns so we can help navigate accordingly.”\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:160,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15115,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7909121","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437711,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Client Services","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7909121,"updated_at":"2026-06-02T17:04:45-04:00","requisition_id":"7510","title":"Senior Account Director","company_name":"Critical Mass","first_published":"2026-06-02T17:04:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Sr. Account Director, you expertly manage and grow client relationships. Clients describe you as an expert and trusted advisor—and you use engaging leadership to develop those senior level client relationships. Overall profitability of the business and client satisfaction is on your shoulders—but you have that covered. Most importantly, you’re a leader to internal, multidisciplinary teams who can motivate a team to deliver successful integrated, digital-first campaigns and programs.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead site experiences and digital projects from inception through to final execution on site, including re-designs and site maintenance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic direction for clients while overseeing flawless execution of project work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster relationships with clients to ensure the effective delivery of projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead internal teams and client teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage financials for the client and lead internal financial reporting/forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver organic growth within accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver metrics on the quality of the relationship and the product provided to accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all Statements of Work are drafted, documented, accurate, and implemented.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster relationships across the multi-disciplinary teams within the agency and across our agency partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach team members while motivating and leading overall project teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and implement best practices at the business unit level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to overall development of the Client Services department.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-10 years of Account Management experience in agencies with a strong focus on digital/performance-based work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading large-scale site work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills, often interacting with senior-level clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask across multiple concurrent projects with a high volume of deliverables within each work stream.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing digital projects on behalf of clients in the B2B or B2C sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial spirit, comfortable moving forward with limited information/direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with complex project and complex clients, delivering annual services revenues in excess of $5MM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A solid understanding of user-centric digital product design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competency managing complex teams and matrixed client relations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience formulating and driving long-term strategic account plans, strategies, and roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to react quickly, assess, and implement solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced negotiation, communication, writing, and organization skills with an outstanding attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven leadership skills to motivate distributed teams, and ability to dive into solutioning where needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Patience to work with others using tact and good judgement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to deal with others using tact and always exhibiting good judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively manage and mentor talent.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive winter holiday office closures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15112,"name":"Client Services","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7630854","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3365840,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Client Services","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7630854,"updated_at":"2026-05-19T07:58:39-04:00","requisition_id":"7324","title":"Senior Account Manager","company_name":"Critical Mass","first_published":"2026-02-25T18:49:26-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring a Senior Account Manager to join our team on ArtBot! ArtBot is a next-generation content orchestration platform, combining creative and performance engineering with AI-driven technology to unlock automation and performance at scale. We specialize in data-driven, personalized creative across digital channels, helping clients realize the full value of Dynamic Creative Optimization (DCO).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join a dynamic team at the intersection of creative, media, and technology, where your strategic leadership directly shapes client success, team growth, and the future of content delivery.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Report directly to the Account Director and take full ownership of managing a portfolio of clients within a pod structure, building and nurturing trusted, high-impact relationships with clients across a diverse range of industry verticals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the planning, execution, and optimization of DCO campaigns end-to-end, acting as the primary strategic partner and point of contact, ensuring seamless, timely, and high-quality project delivery from concept to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and develop growth opportunities and areas for process refinement within existing accounts that drive revenue and deepen client partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial and financial aspects of your accounts, including SOW \u0026amp;amp; PO management, budget oversight, financial forecasting, and ensuring profitable delivery of services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and develop a team, fostering professional growth, delegating strategically, and building a high-performing account management function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate strategically with internal teams—including activation, strategy, development, and design—to translate ambitious client objectives into clear, actionable deliverables and innovative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze campaign performance data at a strategic level, identify optimization opportunities and market trends, and provide clients with forward-thinking insights and recommendations that drive measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong stakeholder relationships at multiple levels within client organizations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 or more years of proven experience as an Account Manager, Client Services Manager, Customer Success or similar client-facing roles within digital media, creative, technology, or advertising environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3-5 years of total industry experience demonstrating consistent progression\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Digital Creative Optimization (DCO) campaigns or deep grounding in the digital creative space. (Candidates with DCO knowledge without hands-on experience may be considered if otherwise exceptional and outcome-driven)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automotive digital advertising experience or familiarity with automotive verticals, considered a strong advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success leading, mentoring, and developing junior team members, with the ability to delegate effectively and foster professional growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capacity to quickly establish trust, rapport, and credibility with clients and internal stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Microsoft Office suite, particularly presentations and slide building, with familiarity of industry tools such as DoubleClick Studio, Google Campaign Manager, Photoshop, Innovid, or Flashtalking a significant plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset with the ability to interpret campaign performance data, use pivot tables and analytics platforms, and translate insights into actionable strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, proactive, team-oriented approach with genuine comfort working cross-functionally with diverse internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of initiative, adaptability, and resilience in a fast-paced, evolving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine passion for building strong client relationships and delivering exceptional outcomes that drive business growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp; In effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":85302,"name":"ArtBot","child_ids":[],"parent_id":null}],"offices":[{"id":9738,"name":"Los Angeles","location":"Los Angeles, CA, United States","child_ids":[],"parent_id":null},{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7277390","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3257125,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Client Services","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7277390,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"6833","title":"Senior Account Manager (contract) ","company_name":"Critical Mass","first_published":"2025-10-13T11:01:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;ac0262f4-8a9e-5820-b908-2d943c5f7113|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Aptos\u0026amp;quot;,469777842,\u0026amp;quot;\u0026amp;quot;,469777843,\u0026amp;quot;Aptos\u0026amp;quot;,469777844,\u0026amp;quot;Aptos\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Aptos\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;normaltextrun\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;normaltextrun\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt;Critical Mass is seeking a results-driven Senior Account Manager to work on one of our largest automotive accounts. Based in New York, you’ll collaborate closely with internal teams and the client to deliver impactful digital solutions for a leading global brand. If you’re passionate about client partnership and driving successful campaigns, we want to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;ac0262f4-8a9e-5820-b908-2d943c5f7113|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Aptos\u0026amp;quot;,469777842,\u0026amp;quot;\u0026amp;quot;,469777843,\u0026amp;quot;Aptos\u0026amp;quot;,469777844,\u0026amp;quot;Aptos\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Aptos\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;normaltextrun\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;normaltextrun\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt;As a Senior Account Manager, you are the client’s champion within the agency.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;You’re\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; looking to flex your \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;skills\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; growing and managing client relationships, but you still want some direction. Good news—\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;you’ll\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; get strategic guidance from an Account Director or Client Partner. Client satisfaction, account revenue growth, and overall business profitability \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;is\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; on your shoulders—but \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;you’re\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; up to the challenge. Most importantly, \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;you’ll\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; be a leader within the agency and your clients—from mid to senior level—regard you as a trusted advisor to deliver excellent digital experiences.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;920dbcde-2834-5e15-a5fa-062170b236ba|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Aptos\u0026amp;quot;,469777842,\u0026amp;quot;\u0026amp;quot;,469777843,\u0026amp;quot;Aptos\u0026amp;quot;,469777844,\u0026amp;quot;Aptos\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Aptos\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;eop\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;eop\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt; \u0026lt;strong\u0026gt;This role is an initial temporary contract with a view to going permanent.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;You will:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Manage client \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;relationship\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Own the success and satisfaction of client \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;relationship\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Build relationships with senior members of \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;client\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; organization.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Own client satisfaction, targeting a 100% client reference-ability.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Lead\u0026lt;/span\u0026gt; \u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;digital\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; projects and initiatives to \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;delivery\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;with an emphasis on global systems and website development\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Create opportunities for deeper collaboration and interaction that reinforces the client’s status as an innovative participant in the creation of \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;cutting-edge\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; solutions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Understand all disciplines to provide quality assurance of project deliverables, while \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;maintaining\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; best practices and solutions across functions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Provide\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; leadership, support, and ongoing guidance to team members.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;9\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Provide internal teams with \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;appropriate insight\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; into client’s strategic business initiatives.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;10\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Has a point of view on industry structure, trends, initiatives, and issues\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Provide insights into organizational opportunities for \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;cross and up\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;-sell opportunities.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;12\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Oversee\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; the development of detailed proposals and statements of work.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;13\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Significantly \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;grow\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; the client relationship in terms of revenue generated and account profitability.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;70\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Proactively sell and manage customer expectations and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;communicates\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; project and profit risks to internal team.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;You have:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;4-5 years of Account Management experience specifically within digital and website based work\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Experience working with complex clients, delivering annual services revenues \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;in excess of\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; $2MM each.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt;Experience with \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt;global\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt;-\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt;scale\u0026lt;/span\u0026gt; \u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt;systems\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt;Extensive e\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;xperience with site development, specifically involvement in large scale site design, build-out and maintenance and enhancements. \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Proven skills as a product or category expert.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Demonstrated understanding of CRM, content management, analytics, digital marketing, eCommerce, and internet technologies.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Knowledge of programs, projects, and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;management\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt; processes and toolsets.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Demonstrated abilities in negotiation and leadership.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;9\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Excellent written and oral communication skills, including presentation.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;10\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;A comprehensive and detailed knowledge of issues within e-business\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Excellent interpersonal skills, especially in situations involving consensus and team building.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;12\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Ability to handle multiple tasks simultaneously.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;13\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;Team-oriented mindset and ability to work with remote or decentralized teams.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;72\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;normaltextrun\u0026quot;\u0026gt;A keen sense of creative thinking and problem solving.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;eop\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;We continually\u0026amp;nbsp;review ranges to address skills, experience and markets. Base salaries are determined during\u0026amp;nbsp;our interview process, by assessing a number of factors that include, but aren’t limited to, a\u0026amp;nbsp;candidate’s experience and skills relative to the scope and responsibilities of the position. For\u0026amp;nbsp;current CM employees, tenure will also be a consideration.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range $115,000 - $140,000 USD.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15112,"name":"Client Services","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7857952","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3422555,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Art Direction","value_type":"single_select"}],"id":7857952,"updated_at":"2026-06-01T15:34:42-04:00","requisition_id":"7483","title":"Senior Art Director","company_name":"Critical Mass","first_published":"2026-05-21T10:07:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;As a Senior Art Director in our New York City office, you\u0026#39;ll be the conceptual force driving our most ambitious brand initiatives by bridging strategy to execution, creative to media, and all of it to business outcomes. You recognize that modern audiences navigate multiple touch points and mental states across a fragmented media landscape. Your strength lies in architecting unified storytelling that remains fresh across each channel—where every paid asset strengthens the brand narrative through distinct, culturally relevant content.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;You are fluent in art direction, visual identity systems and/or campaign platforms. You have impeccable taste and a deep understanding of visual craft. You bring this standard to everything you’re responsible for.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;You help brands evolve, and remain future-proofed through bold creative thinking.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;You know great work is effective work, and you know how to set up presentations for varying client needs.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;Beyond your conceptual chops, you have a strong background in graphic design, as well as one or more of these skills: motion design, UX/UI design, illustration, typography, photography, copywriting.\u0026lt;/div\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;Lead concept development and art direction across projects and accounts.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring executions to life across all platforms, products and touch points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop innovative ideas and proposals that drive growth and new business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross‑functionally with account, strategy, technology, and production teams to deliver award winning work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate creative ideas and strategies clearly to clients, stakeholders, and senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be thorough, detail-oriented, and highly organized, with the ability to manage multiple campaigns and meet tight deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and mentor a multidisciplinary creative team, providing ongoing feedback and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion creative excellence, quality standards, and continuous improvement across all deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div class=\u0026quot;ms-outlook-mobile-reference-message skipProofing\u0026quot;\u0026gt;5+ years’ experience working at an advertising agency.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio showcasing creative problem-solving, visual excellence, and expertise across campaigns and brand identities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in campaign conceptualization, messaging development, and creative storytelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experienced, innovative, and forward-thinking approach to creative work, from foundation to amplification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills (verbal, written, and visual) and interpersonal skills. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility and adaptability in fast-paced, changing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiencies across the Adobe Creative Suite, Figma and emerging AI platforms. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7833488","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3417222,"location":{"name":"London"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Copy","value_type":"single_select"}],"id":7833488,"updated_at":"2026-05-21T14:33:38-04:00","requisition_id":"7459","title":"Senior Copywriter","company_name":"Critical Mass","first_published":"2026-05-21T14:33:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass London are looking for an experienced copywriter to come and join the team based in Southwark.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Copywriter, you are a seasoned storyteller who loves to collaborate with creatives and strategists to bring a digital voice to life. Grasping communication challenges and devising imaginative solutions that are both brilliant and on-brand is what you do. You understand the world-class digital experiences we create and the important role copy plays in them. You’re also a dynamic leader who can champion a creative direction with clients and be an inspiring mentor to junior copy staff.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Interact with project teams to understand business objectives and audience demographics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review copy (alongside design) to align with channel and platform guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance on creative revisions to up-level content within the Airbnb voice and tone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cross-functional partners to drive consensus across teams and advocate for solutions that balance the needs of our guests and hosts with our business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with design partners and CD to audit existing templates/guidelines and create/revise new templates and guidelines as needed to empower our partners to better execute their email projects (prior to Marcom’s review).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with designers, art directors, and creative directors to tackle projects and move the business forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience as a copywriter in an agency or client-side environment - including full understanding of interactivity and the web, emails, landing pages and marketing/advertising\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for design and eagerness to collaborate with other creative people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to internalize and consistently adhere to internal brand guidelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding how copy can influence creative overall\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exception writing skills, including the ability to write in a range of voices and styles for varied contexts with diverse audience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven aptitude for quick, creative thinking with acute attention to detail within demanding deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong understanding of UX/UI concepts and practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;25 days annual leave plus bank holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp; In effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9737,"name":"London","location":"London, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7947158","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451660,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Experience Design","value_type":"single_select"}],"id":7947158,"updated_at":"2026-05-25T17:13:37-04:00","requisition_id":"7559","title":"Senior Creative Engineer","company_name":"Critical Mass","first_published":"2026-05-21T16:27:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Senior Creative Engineer leads and executes high-quality production design deliverables across digital platforms, ensuring efficiency, accuracy, and innovation. This role requires a strong ability to manage and deliver complex, multi-channel digital production projects independently, while also mentoring junior team members and contributing to the evolution of design systems, processes, and best practices.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Senior Creative Engineer is a trusted partner for cross-functional teams and clients, providing guidance, quality assurance, and forward-thinking design solutions that align with brand guidelines and business goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires full on-site attendance, \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, at the Barreal office (Heredia, Zona Franca Metropolitana).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;You will \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b7525896 c8f6b93b\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Oversee the creation of production design deliverables in areas such as site/app maintenance, image processing, digital advertising, motion graphics, email production, and presentation design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ownership of complex projects, from planning and execution to delivery, ensuring alignment with creative, brand, and technical standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide junior and mid-level Creative Engineers, providing feedback, coaching, and best practices to strengthen team performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate strategically with creative engineering leads, project managers, and clients to provide design solutions that improve workflows and elevate deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure exceptional quality assurance across all assets, proactively identifying and solving potential design or technical issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the evolution of design systems, templates, and guidelines, ensuring consistency and scalability across projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of design trends, tools, and technologies, recommending innovative approaches to enhance production efficiency and creative impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b7525896 c8f6b93b\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Graphic Design, Visual Design, Advertising, or a related field (or equivalent experience in advertising/digital agencies or startups).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in digital production design for advertising agencies, design studios, or startups, ideally with international clients and global brands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign), with strong photo retouching and image optimization skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of motion design tools such as After Effects, Adobe Animate (Celtra/Orca Plus is a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in UI/UX design tools (Figma, Sketch) and the ability to translate design systems into scalable production assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in digital marketing, digital production, and online advertising best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in presentation and storytelling tools (Keynote, PowerPoint).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with web technologies (HTML, CSS, JavaScript) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple projects independently while maintaining outstanding attention to detail and quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with remote collaboration and workflow management tools (Slack, Jira, Asana, Trello, Basecamp, Zoom, Drive).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A leadership mindset with the ability to mentor peers, influence cross-functional teams, and introduce improvements to workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any certifications or courses in UX/UI, design thinking, visual design, marketing campaigns, or design systems are a strong asset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b7525896 c8f6b93b\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from our Costa Rica office 3 days a week. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7918948","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441984,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Account Management","value_type":"single_select"}],"id":7918948,"updated_at":"2026-05-27T18:55:21-04:00","requisition_id":"7528","title":"Senior Creative Strategist","company_name":"Critical Mass","first_published":"2026-05-18T08:17:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is looking for a Senior Creative Strategist to come and join our amazing ArtBot team!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ArtBot is Omnicom’s next-generation intelligent content orchestration, decisioning and optimization solution. We operate as a horizontal specialism that integrates seamlessly across Omnicom to deliver scaled, data-driven, and AI-powered creative solutions. We specialize in Dynamic Creative Optimization (DCO), performance optimization, and scalable content activation. We are proud to deliver innovative, high-performance work for a premier global client roster, including Volkswagen Group, IBM, British Airways, McDonald’s, and PepsiCo.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Artbot is at the intersection of media, creative and ad tech, and nowhere is this better personified than through a strategist. The Strategy team is a pivotal part of Artbot, that helps set the tone and drive the growth of our core DCO product offering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your primary role will be the creation and implementation of dynamic creative strategies, for a selection of our key accounts. You will be required to maintain relationships with a variety of senior stakeholders (both internal and external), throughout the end-to-end DCO campaign process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A Senior Creative Strategist is expected to have a strong sense of curiosity and willingness to explorenew ideas and approaches. This is to ensure Artbot’s strategies \u0026amp;amp; technologies continue to stay market-leading in the ever-evolving digital space.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will be tasked with developing strong relationships across the Omnicom network, including supporting new business pitches, in addition to building a strong commercial understanding of all our clients. As a senior member of the strategy team, you will work closely with the Head of Strategy to manage \u0026amp;amp; mentor junior team members, and co-lead various team initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Leadership\u0026lt;/strong\u0026gt;: Define and drive the strategic direction of Artbot campaigns, ensuring alignment with client objectives and broader business goals. Lead the development of best-in-class digital media strategies, incorporating data-driven insights, creativity, and innovation.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Engagement \u0026amp;amp; Collaboration:\u0026lt;/strong\u0026gt; Act as a trusted advisor to key senior stakeholders, including internal teams, clients, and agency partners. Ensure seamless communication and collaboration across departments, fostering strong relationships that enhance strategic execution.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dynamic Creative Optimization (DCO) strategy development:\u0026lt;/strong\u0026gt; Oversee the conception, execution, and performance analysis of DCO campaigns. Guide the integration of personalization tactics, identifying the signals that can inform creative and deliver on business outcomes leveraging dynamic-feed / ad serving capabilities to enhance campaign effectiveness.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Strategy \u0026amp;amp; Measurement:\u0026lt;/strong\u0026gt; Develop robust measurement frameworks to assess the effectiveness of DCO strategies. Utilize analytical rigor to interpret large data sets and derive actionable insights that optimize campaign performance against key client KPIs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Creative Excellence\u0026lt;/strong\u0026gt;: Ensure digital strategies balance data-driven decision-making with creative excellence. Pay strong attention to detail regarding the creative strategy and how the DCO templates need to be built with intent to deliver on performance goals and still ensure alignment with consumer engagement \u0026amp;amp; DCO best practices.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Development:\u0026lt;/strong\u0026gt; Manage and mentor junior team members, fostering a culture of learning, growth, and high performance. Provide strategic guidance, ensure resource allocation efficiency, and support professional development initiatives.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Digital Media Expertise:\u0026lt;/strong\u0026gt; Maintain a deep understanding of the digital media landscape, including programmatic, social, and emerging platforms. Stay ahead of industry trends to continuously evolve strategic approaches and media activation methodologies.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation \u0026amp;amp; Emerging Technologies:\u0026lt;/strong\u0026gt; Explore and advocate for new technologies and methodologies in digital media strategy. Keep abreast of advancements in AI-driven marketing, automation, and evolving creative production processes.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Business \u0026amp;amp; Thought Leadership\u0026lt;/strong\u0026gt;: Support new business efforts by demonstrating strategic expertise and showcasing the value of data-driven digital media approaches. Contribute to thought leadership by sharing insights on evolving media trends and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience in a relevant media, creative, or strategy role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the digital media landscape, including planning, buying, and activation across programmatic and social\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience partnering with senior stakeholders across clients, agencies, and internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to craft clear, compelling strategic narratives that bring together creative, media, tech, and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail, particularly when working across creative strategy and large datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to think strategically while applying analytical rigor to optimize performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and implementing measurement frameworks to evaluate digital effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing and developing junior talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter mindset — confident, proactive, and comfortable operating in ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in conceiving and delivering successful DCO campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of social ads manager platforms (e.g., Meta Ads Manager, TikTok Ads, LinkedIn Ads), adserving platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with dynamic-feed ad serving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the creative production process, from concept to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing digital media strategies on a global or regional scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp; In effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":85302,"name":"ArtBot","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7947036","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451609,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Visual Design","value_type":"single_select"}],"id":7947036,"updated_at":"2026-05-29T14:09:27-04:00","requisition_id":"7557","title":"Senior Designer","company_name":"Critical Mass","first_published":"2026-05-29T14:09:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Designer who can operate in two gears simultaneously: campaign thinker and systems builder. You bring the creative instinct to develop compelling, on-brand campaigns and the structural thinking to build the templates, components, and frameworks that make those campaigns scalable and repeatable. You design work that reaches millions across the globe, and you do it with precision, storytelling instinct, and a genuine passion for the details.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design high-quality digital creative assets across growth-oriented surfaces: email, lifecycle campaigns, display ads, and landing pages.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Move seamlessly between campaign-level creative thinking (developing innovative narratives and visual concepts) and systems-level design work (building templates, components, and libraries that scale across surfaces and channels)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate strategic briefs into polished, scalable, and deployment-ready creative solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work within brand standards and established Figma component libraries, maintaining consistency, production accuracy, and brand fidelity across high-volume deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with copywriters, project managers, photo art directors, developers, and growth marketing stakeholders to bring campaigns from brief to deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple concurrent projects and high-volume creative requests with shifting priorities in a fast-paced, deadline-driven environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present and communicate design rationale clearly and confidently to internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to workflow efficiency, creative QA processes, and team creative consistency, proactively identifying opportunities to streamline production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in design, ideally with a focus on marketing/growth-oriented creative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A diverse portfolio showcasing digital campaigns, lifecycle creative, and brand system work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work across both ends of the design spectrum, from campaign concepting and storytelling to systems building, template architecture, and production execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Figma and Adobe Creative Suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience working within established brand guidelines and scalable design systems with an appreciation for the distinction between creative expression and commercial constraints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-informed design mindset\u0026lt;strong\u0026gt;,\u0026lt;/strong\u0026gt;\u0026amp;nbsp;comfortable using performance signals to inform and iterate on creative decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of layout, typography, visual hierarchy, composition, and responsive digital design principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong storytelling sensibility — ability to communicate a message clearly and emotionally through design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, presentation, and stakeholder management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pixel-perfect production accuracy. Organized and enthusiastic about details, consistently delivering results under pressure.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive and solution-oriented, with the ability to work autonomously.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You May Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI-assisted creative tools — prompting and image generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic editing and/or Motion Graphics skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7946910","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451559,"location":{"name":"Calgary; Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Visual Design","value_type":"single_select"}],"id":7946910,"updated_at":"2026-06-01T18:22:07-04:00","requisition_id":"7553","title":"Senior Designer","company_name":"Critical Mass","first_published":"2026-06-01T18:22:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Freelance Senior Designer, you will develop breakthrough creative concepts that translate visually across interactive platforms for web-based marketing initiatives and product launches. You\u0026#39;re an original thinker and collaborative leader—matching strategic direction with elegant design solutions for our client\u0026#39;s homepage and other platforms. You\u0026#39;ll work closely with creative and technical disciplines while maintaining strong brand principles and systematic design rationale. Most importantly, you possess expert-level proficiency in design applications and prototyping tools, with exceptional attention to detail.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Details:\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is hybrid, requiring\u0026lt;strong\u0026gt; 3 days per week\u0026lt;/strong\u0026gt; presence at either our Calgary or our Vancouver office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The contract will run from \u0026lt;strong\u0026gt;June 29\u0026lt;/strong\u0026gt;\u0026amp;nbsp;through\u0026lt;strong\u0026gt; September 25\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design solutions that meet or exceed strategic objectives for our client\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create highly usable interface solutions focused on user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design mood boards, storyboards, interactive page layouts, site grids, interface demos, photo retouching and enhancements, and animated GIFs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create original designs that align to project goals, creative direction, fluid templates, and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft story-driven campaigns across multiple mediums while elevating the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distill complex asks into clear, elegant, and focused messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create simple prototypes that convey preferred states, motion, and behaviours for interactive concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Art Directors, ACDs, and the larger project team to explore concepts and iterate on design layouts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate and solve for potential design challenges and existing conditions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain team rapport with the creative team, technology, account managers, producers, and our client\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visualize and verbalize ideas clearly to the team and our client\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of relevant interactive design experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design portfolio demonstrating 2+ years of design and interactive work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in formal design elements: typography, layout, balance, hierarchy, proportion, rhythm, emphasis, and unity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency in Sketch and Photoshop, including intelligent file organization for design iteration and web production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of Mac OS, Photoshop, and Illustrator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the strengths and limitations of Flash, After Effects, QuickTime, Director, and ImageReady\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of front-end web and mobile development, including HTML, CSS, iOS, and other technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills across internal teams and with both creative and technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a challenging, fast-paced creative workplace and deliver quality design at high volume in tight timeframes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to articulate creative ideas clearly and persuasively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable judgment to recognize when work may be off track and initiative to collaborate with others to find solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diligent, flexible, resourceful, and independent with a strong work ethic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developed and diverse communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7909053","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437684,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Visual Design","value_type":"single_select"}],"id":7909053,"updated_at":"2026-06-01T18:15:18-04:00","requisition_id":"7502","title":"Senior Designer","company_name":"Critical Mass","first_published":"2026-05-22T10:07:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Freelance Senior Designer, you will develop breakthrough creative concepts that translate visually across interactive platforms for web-based marketing initiatives and product launches. You\u0026#39;re an original thinker and collaborative leader—matching strategic direction with elegant design solutions for our client\u0026#39;s homepage and other platforms. You\u0026#39;ll work closely with creative and technical disciplines while maintaining strong brand principles and systematic design rationale. Most importantly, you possess expert-level proficiency in design applications and prototyping tools, with exceptional attention to detail.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Details:\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is full-time onsite requiring\u0026lt;strong\u0026gt; 5 days per week\u0026lt;/strong\u0026gt; presence at our Calgary office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The contract will run from \u0026lt;strong\u0026gt;June 29\u0026lt;/strong\u0026gt;\u0026amp;nbsp;through\u0026lt;strong\u0026gt; September 25\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design solutions that meet or exceed strategic objectives for our client\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create highly usable interface solutions focused on user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design mood boards, storyboards, interactive page layouts, site grids, interface demos, photo retouching and enhancements, and animated GIFs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create original designs that align to project goals, creative direction, fluid templates, and standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft story-driven campaigns across multiple mediums while elevating the brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distill complex asks into clear, elegant, and focused messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create simple prototypes that convey preferred states, motion, and behaviours for interactive concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Art Directors, ACDs, and the larger project team to explore concepts and iterate on design layouts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate and solve for potential design challenges and existing conditions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain team rapport with the creative team, technology, account managers, producers, and our client\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visualize and verbalize ideas clearly to the team and our client\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of relevant interactive design experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design portfolio demonstrating 2+ years of design and interactive work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in formal design elements: typography, layout, balance, hierarchy, proportion, rhythm, emphasis, and unity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency in Sketch and Photoshop, including intelligent file organization for design iteration and web production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of Mac OS, Photoshop, and Illustrator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the strengths and limitations of Flash, After Effects, QuickTime, Director, and ImageReady\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of front-end web and mobile development, including HTML, CSS, iOS, and other technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills across internal teams and with both creative and technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a challenging, fast-paced creative workplace and deliver quality design at high volume in tight timeframes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to articulate creative ideas clearly and persuasively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable judgment to recognize when work may be off track and initiative to collaborate with others to find solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diligent, flexible, resourceful, and independent with a strong work ethic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developed and diverse communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7917360","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441465,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Visual Design","value_type":"single_select"}],"id":7917360,"updated_at":"2026-05-20T14:07:44-04:00","requisition_id":"7521","title":"Senior Designer (Email \u0026 CRM Creative)","company_name":"Critical Mass","first_published":"2026-05-13T16:49:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p data-start=\u0026quot;0\u0026quot; data-end=\u0026quot;383\u0026quot;\u0026gt;The Senior Designer is responsible for creating high-quality digital and CRM-focused creative solutions that support customer communications. This role combines strong visual design skills, production accuracy, and systems thinking to deliver engaging, scalable, and brand-consistent experiences across email, lifecycle marketing, and digital communication channels.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;385\u0026quot; data-end=\u0026quot;620\u0026quot;\u0026gt;The Senior Designer plays a key role in supporting fast-paced, high-volume CRM initiatives, collaborating closely with cross-functional teams, and ensuring creative excellence across customer communications and digital touchpoints.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;385\u0026quot; data-end=\u0026quot;620\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;636\u0026quot; data-end=\u0026quot;1765\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1erwus7\u0026quot; data-start=\u0026quot;636\u0026quot; data-end=\u0026quot;802\u0026quot;\u0026gt;Design high-quality digital and CRM creative assets, including \u0026lt;strong data-start=\u0026quot;701\u0026quot; data-end=\u0026quot;802\u0026quot;\u0026gt;email communications, lifecycle campaigns, promotional messaging, and customer engagement content\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1w71h0h\u0026quot; data-start=\u0026quot;803\u0026quot; data-end=\u0026quot;896\u0026quot;\u0026gt;Translate strategic briefs into polished, scalable, and deployment-ready creative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;15qp62y\u0026quot; data-start=\u0026quot;897\u0026quot; data-end=\u0026quot;1008\u0026quot;\u0026gt;Work within \u0026lt;strong data-start=\u0026quot;911\u0026quot; data-end=\u0026quot;954\u0026quot;\u0026gt;established brand systems and templates\u0026lt;/strong\u0026gt; while maintaining consistency and production accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;kbw47z\u0026quot; data-start=\u0026quot;1009\u0026quot; data-end=\u0026quot;1087\u0026quot;\u0026gt;Create and adapt \u0026lt;strong data-start=\u0026quot;1028\u0026quot; data-end=\u0026quot;1087\u0026quot;\u0026gt;modular layouts and reusable design components in Figma\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1khnz21\u0026quot; data-start=\u0026quot;1088\u0026quot; data-end=\u0026quot;1193\u0026quot;\u0026gt;Collaborate closely with copywriters, project managers, developers, account teams, and CRM stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;bxywmo\u0026quot; data-start=\u0026quot;1194\u0026quot; data-end=\u0026quot;1285\u0026quot;\u0026gt;Ensure \u0026lt;strong data-start=\u0026quot;1203\u0026quot; data-end=\u0026quot;1261\u0026quot;\u0026gt;pixel-perfect execution and strong attention to detail\u0026lt;/strong\u0026gt; across all deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;lrn7ax\u0026quot; data-start=\u0026quot;1286\u0026quot; data-end=\u0026quot;1380\u0026quot;\u0026gt;Manage \u0026lt;strong data-start=\u0026quot;1295\u0026quot; data-end=\u0026quot;1352\u0026quot;\u0026gt;multiple priorities and high-volume creative requests\u0026lt;/strong\u0026gt; in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;135trn4\u0026quot; data-start=\u0026quot;1381\u0026quot; data-end=\u0026quot;1483\u0026quot;\u0026gt;Support campaign versioning, personalization, and content variations across different business needs\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;tg9ydf\u0026quot; data-start=\u0026quot;1484\u0026quot; data-end=\u0026quot;1559\u0026quot;\u0026gt;Present and communicate design rationale clearly to internal stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1w3cb21\u0026quot; data-start=\u0026quot;1560\u0026quot; data-end=\u0026quot;1662\u0026quot;\u0026gt;Contribute to maintaining efficient workflows, creative consistency, and quality assurance processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1fx0lce\u0026quot; data-start=\u0026quot;1663\u0026quot; data-end=\u0026quot;1765\u0026quot;\u0026gt;Support and mentor junior designers while contributing to team collaboration and creative excellence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;636\u0026quot; data-end=\u0026quot;1765\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1cf74re\u0026quot; data-start=\u0026quot;1781\u0026quot; data-end=\u0026quot;1870\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1783\u0026quot; data-end=\u0026quot;1811\u0026quot;\u0026gt;6+ years of experience\u0026lt;/strong\u0026gt; in digital design, CRM creative, or email marketing design\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1q5frel\u0026quot; data-start=\u0026quot;1871\u0026quot; data-end=\u0026quot;1963\u0026quot;\u0026gt;Strong portfolio showcasing \u0026lt;strong data-start=\u0026quot;1901\u0026quot; data-end=\u0026quot;1963\u0026quot;\u0026gt;digital campaigns, CRM/email design, and brand system work\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;yq0dlu\u0026quot; data-start=\u0026quot;1964\u0026quot; data-end=\u0026quot;2109\u0026quot;\u0026gt;Advanced expertise in \u0026lt;strong data-start=\u0026quot;1988\u0026quot; data-end=\u0026quot;1997\u0026quot;\u0026gt;Figma\u0026lt;/strong\u0026gt; including: components, shared libraries, auto-layout, modular systems and template-based workflows\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1e76vni\u0026quot; data-start=\u0026quot;2110\u0026quot; data-end=\u0026quot;2220\u0026quot;\u0026gt;Strong understanding of layout, typography, hierarchy, composition, and responsive digital design principles\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;a34edk\u0026quot; data-start=\u0026quot;2221\u0026quot; data-end=\u0026quot;2309\u0026quot;\u0026gt;Experience working within \u0026lt;strong data-start=\u0026quot;2249\u0026quot; data-end=\u0026quot;2309\u0026quot;\u0026gt;established brand guidelines and scalable design systems\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;17jh980\u0026quot; data-start=\u0026quot;2310\u0026quot; data-end=\u0026quot;2417\u0026quot;\u0026gt;Strong attention to detail and \u0026lt;strong data-start=\u0026quot;2343\u0026quot; data-end=\u0026quot;2377\u0026quot;\u0026gt;versioning/production accuracy\u0026lt;/strong\u0026gt;, especially in high-volume environments\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;o8biya\u0026quot; data-start=\u0026quot;2418\u0026quot; data-end=\u0026quot;2495\u0026quot;\u0026gt;Proficiency in Adobe Creative Suite, particularly Photoshop and Illustrator\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1vob9ww\u0026quot; data-start=\u0026quot;2496\u0026quot; data-end=\u0026quot;2568\u0026quot;\u0026gt;Experience collaborating with cross-functional and international teams\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;rr145g\u0026quot; data-start=\u0026quot;2569\u0026quot; data-end=\u0026quot;2615\u0026quot;\u0026gt;Strong communication and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1lwux5t\u0026quot; data-start=\u0026quot;2616\u0026quot; data-end=\u0026quot;2689\u0026quot;\u0026gt;Ability to manage multiple projects and shifting priorities effectively\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1v5do4s\u0026quot; data-start=\u0026quot;2690\u0026quot; data-end=\u0026quot;2740\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2692\u0026quot; data-end=\u0026quot;2740\u0026quot;\u0026gt;Strong English communication skills (B2+/C1)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1of3bih\u0026quot; data-start=\u0026quot;2741\u0026quot; data-end=\u0026quot;2859\u0026quot;\u0026gt;Familiarity with collaboration and productivity tools such as Jira, Slack, Zoom, Google Drive, and similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1nwru9i\u0026quot; data-start=\u0026quot;2860\u0026quot; data-end=\u0026quot;2949\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2862\u0026quot; data-end=\u0026quot;2949\u0026quot;\u0026gt;Experience in CRM/lifecycle marketing or email marketing campaigns highly preferred\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1eon5w1\u0026quot; data-start=\u0026quot;2950\u0026quot; data-end=\u0026quot;3013\u0026quot; data-is-last-node=\u0026quot;\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2952\u0026quot; data-end=\u0026quot;2996\u0026quot;\u0026gt;Automotive industry experience is a plus\u0026lt;/strong\u0026gt; but not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages.\u0026amp;nbsp; If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we\u0026amp;nbsp;want to set you up for long-term success. In an effort to do so, we expect our team to\u0026amp;nbsp;\u0026lt;strong\u0026gt;work from an\u0026amp;nbsp;office a minimum of 3 days a week\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The ask stems from our want to:\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;br\u0026gt;Improve collaboration and team relationships.\u0026lt;br\u0026gt;Increase employee engagement\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7874591","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3426779,"location":{"name":"San Jose"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Visual Design","value_type":"single_select"}],"id":7874591,"updated_at":"2026-05-11T12:01:55-04:00","requisition_id":"7496","title":"Senior Designer (Visual \u0026 Interactive)","company_name":"Critical Mass","first_published":"2026-05-11T12:01:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p data-start=\u0026quot;0\u0026quot; data-end=\u0026quot;406\u0026quot;\u0026gt;The Senior Designer is responsible for leading the execution of high-quality visual and interactive web design solutions, driving the successful delivery of large-scale website redesigns and scalable digital experiences. This role combines strong visual craft, systems thinking, and strategic problem-solving to create engaging user-centered experiences aligned with business goals and brand standards.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;408\u0026quot; data-end=\u0026quot;657\u0026quot;\u0026gt;The Senior Designer plays a key role in defining creative direction, mentoring design quality across projects, and collaborating closely with cross-functional teams to ensure consistency, innovation, and excellence throughout the design process.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;408\u0026quot; data-end=\u0026quot;657\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;672\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1x765u8\u0026quot; data-start=\u0026quot;672\u0026quot; data-end=\u0026quot;758\u0026quot;\u0026gt;Lead the design of high-fidelity web interfaces, layouts, and scalable UI components\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;8ryvfk\u0026quot; data-start=\u0026quot;759\u0026quot; data-end=\u0026quot;854\u0026quot;\u0026gt;Drive full website redesign projects from discovery and concept development to final delivery\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1xddar8\u0026quot; data-start=\u0026quot;855\u0026quot; data-end=\u0026quot;964\u0026quot;\u0026gt;Create visually compelling and interaction-focused digital experiences aligned with user and business needs\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;39arcu\u0026quot; data-start=\u0026quot;965\u0026quot; data-end=\u0026quot;1049\u0026quot;\u0026gt;Define, build, and evolve scalable design systems and component libraries in Figma\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1ny7hag\u0026quot; data-start=\u0026quot;1050\u0026quot; data-end=\u0026quot;1130\u0026quot;\u0026gt;Apply and advocate for Atomic Design principles and scalable design frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;dybubn\u0026quot; data-start=\u0026quot;1131\u0026quot; data-end=\u0026quot;1265\u0026quot;\u0026gt;Produce and oversee the refinement of visual assets, including hero imagery, compositions, retouching, and advanced layout execution\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;832glv\u0026quot; data-start=\u0026quot;1266\u0026quot; data-end=\u0026quot;1370\u0026quot;\u0026gt;Ensure pixel-perfect design execution and maintain exceptional attention to detail across deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;116ypef\u0026quot; data-start=\u0026quot;1371\u0026quot; data-end=\u0026quot;1530\u0026quot;\u0026gt;Collaborate closely with Design Leads, developers, strategists, and cross-functional teams to align design solutions with technical and business requirements\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;5zeolx\u0026quot; data-start=\u0026quot;1531\u0026quot; data-end=\u0026quot;1626\u0026quot;\u0026gt;Present and articulate design rationale confidently to both internal stakeholders and clients\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;e3vqnr\u0026quot; data-start=\u0026quot;1627\u0026quot; data-end=\u0026quot;1728\u0026quot;\u0026gt;Proactively identify risks related to quality, timelines, scope, or delivery, and propose solutions\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1igjlt8\u0026quot; data-start=\u0026quot;1729\u0026quot; data-end=\u0026quot;1817\u0026quot;\u0026gt;Balance creative exploration with business priorities and fast-paced project timelines\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;9ige3o\u0026quot; data-start=\u0026quot;1818\u0026quot; data-end=\u0026quot;1900\u0026quot;\u0026gt;Support and uphold high-quality standards through consistent design QA processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1n9jl6q\u0026quot; data-start=\u0026quot;1901\u0026quot; data-end=\u0026quot;2017\u0026quot;\u0026gt;Mentor and provide guidance to junior and mid-level designers, contributing to team growth and creative excellence\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;x0vkev\u0026quot; data-start=\u0026quot;2018\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;Contribute to the evolution of internal processes, workflows, and creative culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;672\u0026quot; data-end=\u0026quot;2102\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;4xnnhp\u0026quot; data-start=\u0026quot;2117\u0026quot; data-end=\u0026quot;2219\u0026quot;\u0026gt;5+ years of experience in web design, digital product design, or visual design for digital platforms\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1lnih1\u0026quot; data-start=\u0026quot;2220\u0026quot; data-end=\u0026quot;2339\u0026quot;\u0026gt;Strong portfolio showcasing advanced web design systems, large-scale website experiences, and interaction design work\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1s6do2n\u0026quot; data-start=\u0026quot;2340\u0026quot; data-end=\u0026quot;2457\u0026quot;\u0026gt;Advanced expertise in Figma, including components, auto-layout, libraries, prototyping, and scalable design systems\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ioe8wn\u0026quot; data-start=\u0026quot;2458\u0026quot; data-end=\u0026quot;2547\u0026quot;\u0026gt;Deep understanding of Atomic Design methodology and scalable system-thinking approaches\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;u8p691\u0026quot; data-start=\u0026quot;2548\u0026quot; data-end=\u0026quot;2659\u0026quot;\u0026gt;Strong command of typography, composition, layout systems, visual hierarchy, and responsive design principles\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;przkxx\u0026quot; data-start=\u0026quot;2660\u0026quot; data-end=\u0026quot;2759\u0026quot;\u0026gt;Experience designing complex and scalable web ecosystems and enterprise-level digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1osv3a5\u0026quot; data-start=\u0026quot;2760\u0026quot; data-end=\u0026quot;2863\u0026quot;\u0026gt;Solid understanding of UX principles, accessibility, usability, and interaction design best practices\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1hsmnmm\u0026quot; data-start=\u0026quot;2864\u0026quot; data-end=\u0026quot;2956\u0026quot;\u0026gt;Advanced proficiency in Adobe Photoshop for visual asset creation, editing, and retouching\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;vc5ruu\u0026quot; data-start=\u0026quot;2957\u0026quot; data-end=\u0026quot;3049\u0026quot;\u0026gt;Familiarity with motion, animation, and interaction best practices for digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;mhty7d\u0026quot; data-start=\u0026quot;3050\u0026quot; data-end=\u0026quot;3211\u0026quot;\u0026gt;Experience collaborating with multidisciplinary and international teams across areas such as branding, digital marketing, social media, motion, or illustration\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;rqy3qn\u0026quot; data-start=\u0026quot;3212\u0026quot; data-end=\u0026quot;3329\u0026quot;\u0026gt;Strong communication and presentation skills, with the ability to explain and defend design decisions strategically\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;e1x74c\u0026quot; data-start=\u0026quot;3330\u0026quot; data-end=\u0026quot;3406\u0026quot;\u0026gt;English proficiency (B2+/C1) in reading, writing, and verbal communication\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1o9kwou\u0026quot; data-start=\u0026quot;3407\u0026quot; data-end=\u0026quot;3516\u0026quot;\u0026gt;Solid knowledge of presentation and creative tools such as Keynote, PowerPoint, After Effects, and Premiere\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1gdog47\u0026quot; data-start=\u0026quot;3517\u0026quot; data-end=\u0026quot;3669\u0026quot;\u0026gt;Experience working with productivity and collaboration tools including Slack, Zoom, Jira, Trello, Asana, Basecamp, Google Drive, and similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1h8b45\u0026quot; data-start=\u0026quot;3670\u0026quot; data-end=\u0026quot;3782\u0026quot;\u0026gt;Ability to work independently, prioritize effectively, and manage multiple projects in fast-paced environments\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;m1eah2\u0026quot; data-start=\u0026quot;3783\u0026quot; data-end=\u0026quot;3879\u0026quot; data-is-last-node=\u0026quot;\u0026quot;\u0026gt;Strong understanding of digital marketing, online advertising, and business strategy concepts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages.\u0026amp;nbsp; If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we\u0026amp;nbsp;want to set you up for long-term success. In an effort to do so, we expect our team to\u0026amp;nbsp;\u0026lt;strong\u0026gt;work from an\u0026amp;nbsp;office a minimum of 3 days a week\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The ask stems from our want to:\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;br\u0026gt;Improve collaboration and team relationships.\u0026lt;br\u0026gt;Increase employee engagement\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7964203","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451525,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7964203,"updated_at":"2026-06-02T17:45:18-04:00","requisition_id":"7548","title":"Senior Developer","company_name":"Critical Mass","first_published":"2026-06-02T17:45:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Critical Mass technology team is looking for an inspired, motivated, and experienced Senior Developer to join our Communications team for a contract engagement. We are an experience design agency with a focus on the customer, which means that collaboration and precision execution are at the heart of our process. You\u0026#39;ll be working on high-visibility campaign and consumer-facing websites where pixel-perfect design execution and responsive optimization are critical to delivering a premium user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;PLEASE NOTE – This is a contract position from July 1 – September 25, 2026\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver pixel-perfect front-end implementations that match design comps across all devices and viewport sizes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build responsive campaign layouts with modern animation-rich marketing pages using modern HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on individual components and page sections within robust, complex websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Design, UX, and the delivery team to ensure seamless implementation of designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize page performance and ensure WCAG accessibility compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump into high-velocity production work with minimal onboarding and deliver under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of your work and drive solutions proactively with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the team with clear code, documentation, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years demonstrated experience using Vanilla JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience using HTML5 semantic markup, CSS3, and CSS/SASS preprocessing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building SVG-based animations and responsive consumer-facing websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in pixel-perfect design implementation and responsive design across devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full command of Git, the terminal, and modern development fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting ability and technical analysis skills – including web performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to jump into projects quickly and deliver quality work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a self-sufficient, collaborative approach to teamwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with implementing pre-made components from a component library such as Material UI or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven knowledge using utility classes, grid classes, and utilizing CSS frameworks such as Bootstrap, Foundation, Materialize, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with navigating Sketch design files to find font and color styles and dimensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering production-quality code on high-visibility projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice or exposure to developing software with Large Language Models (LLMs), including writing and integrating AI-assisted code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with web animations (CSS and JS) and web animation libraries (GSAP)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Capability with Handlebars or other templating engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skill with Webpack or other front-end build system optimization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in an agency or fast-paced production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design-to-development handoff processes and design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness with the Atlassian suite of tools (JIRA, Bitbucket, Confluence)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WCAG accessibility expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7946810","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451525,"location":{"name":"Cupertino"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7946810,"updated_at":"2026-06-02T17:45:16-04:00","requisition_id":"7548","title":"Senior Developer","company_name":"Critical Mass","first_published":"2026-06-02T17:45:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Critical Mass technology team is looking for an inspired, motivated, and experienced Senior Developer to join our Communications team for a contract engagement. We are an experience design agency with a focus on the customer, which means that collaboration and precision execution are at the heart of our process. You\u0026#39;ll be working on high-visibility campaign and consumer-facing websites where pixel-perfect design execution and responsive optimization are critical to delivering a premium user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;PLEASE NOTE – This is a contract position from July 1 – September 25, 2026\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver pixel-perfect front-end implementations that match design comps across all devices and viewport sizes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build responsive campaign layouts with modern animation-rich marketing pages using modern HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on individual components and page sections within robust, complex websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Design, UX, and the delivery team to ensure seamless implementation of designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize page performance and ensure WCAG accessibility compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump into high-velocity production work with minimal onboarding and deliver under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of your work and drive solutions proactively with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the team with clear code, documentation, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years demonstrated experience using Vanilla JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience using HTML5 semantic markup, CSS3, and CSS/SASS preprocessing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building SVG-based animations and responsive consumer-facing websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in pixel-perfect design implementation and responsive design across devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full command of Git, the terminal, and modern development fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting ability and technical analysis skills – including web performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to jump into projects quickly and deliver quality work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a self-sufficient, collaborative approach to teamwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with implementing pre-made components from a component library such as Material UI or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven knowledge using utility classes, grid classes, and utilizing CSS frameworks such as Bootstrap, Foundation, Materialize, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with navigating Sketch design files to find font and color styles and dimensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering production-quality code on high-visibility projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice or exposure to developing software with Large Language Models (LLMs), including writing and integrating AI-assisted code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with web animations (CSS and JS) and web animation libraries (GSAP)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Capability with Handlebars or other templating engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skill with Webpack or other front-end build system optimization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in an agency or fast-paced production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design-to-development handoff processes and design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness with the Atlassian suite of tools (JIRA, Bitbucket, Confluence)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WCAG accessibility expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$142,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7964198","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451525,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7964198,"updated_at":"2026-06-02T17:45:17-04:00","requisition_id":"7548","title":"Senior Developer","company_name":"Critical Mass","first_published":"2026-06-02T17:45:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Critical Mass technology team is looking for an inspired, motivated, and experienced Senior Developer to join our Communications team for a contract engagement. We are an experience design agency with a focus on the customer, which means that collaboration and precision execution are at the heart of our process. You\u0026#39;ll be working on high-visibility campaign and consumer-facing websites where pixel-perfect design execution and responsive optimization are critical to delivering a premium user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;PLEASE NOTE – This is a contract position from July 1 – September 25, 2026\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver pixel-perfect front-end implementations that match design comps across all devices and viewport sizes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build responsive campaign layouts with modern animation-rich marketing pages using modern HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on individual components and page sections within robust, complex websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Design, UX, and the delivery team to ensure seamless implementation of designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize page performance and ensure WCAG accessibility compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump into high-velocity production work with minimal onboarding and deliver under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of your work and drive solutions proactively with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the team with clear code, documentation, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years demonstrated experience using Vanilla JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience using HTML5 semantic markup, CSS3, and CSS/SASS preprocessing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building SVG-based animations and responsive consumer-facing websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in pixel-perfect design implementation and responsive design across devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full command of Git, the terminal, and modern development fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting ability and technical analysis skills – including web performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to jump into projects quickly and deliver quality work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a self-sufficient, collaborative approach to teamwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with implementing pre-made components from a component library such as Material UI or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven knowledge using utility classes, grid classes, and utilizing CSS frameworks such as Bootstrap, Foundation, Materialize, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with navigating Sketch design files to find font and color styles and dimensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering production-quality code on high-visibility projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice or exposure to developing software with Large Language Models (LLMs), including writing and integrating AI-assisted code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with web animations (CSS and JS) and web animation libraries (GSAP)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Capability with Handlebars or other templating engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skill with Webpack or other front-end build system optimization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in an agency or fast-paced production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design-to-development handoff processes and design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness with the Atlassian suite of tools (JIRA, Bitbucket, Confluence)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WCAG accessibility expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$105,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7967677","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441420,"location":{"name":"London"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7967677,"updated_at":"2026-06-03T14:02:24-04:00","requisition_id":"7515","title":"Senior Developer","company_name":"Critical Mass","first_published":"2026-05-29T15:44:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is being posted on the Critical Mass job board on behalf of Tribal Worldwide, part of Omnicom Group\u0026#39;s DDB Worldwide. The successful candidate will join Tribal Worldwide as an employee.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;Tribal is a creative force that blends strategy, design, and technology, and we are on the hunt for a talented and experienced Senior Developer who is equal parts craftsperson, collaborator, and tech trailblazer to elevate our London-based team! As a Senior Front-End Developer (SFED), you’ll help shape digital experiences from bold marketing sites to interactive web applications, briging both creative flair and technical excellence to everything you touch and the code you produce.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will work with a team of creative individuals while also collaborating closely with your Tech Lead to provide insightful solutions and accurate estimates for your tasks. You’ll immerse yourself in a diverse array of front-end technologies, including REACT, HTML5, CSS, and JavaScript, and you’ll be right at home with content management systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-style: italic;\u0026quot;\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop web applications that follow the latest web standards and conform to leading-edge front-end technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Creative, Business, Technology, and QA teams to ensure the solution meets the requirements and performance targets (mobile and desktop).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the development of web applications and ensure they follow the overall technical architecture and design established by the technical lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement user and business requirements, which are composed of multiple development activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain up-to-date and complete documentation on projects as dictated by the capability’s guidelines and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Debug or troubleshoot complex issues in existing web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively provide feedback on policies and procedures when an opportunity for improvement exists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively provide guidance and support to other members in fulfilling their tasks and improving their performance and overall technical skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional front-end development experience with expert-level React and JavaScript/TypeScript proficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of modern CSS (CSS Modules, styled-components) and solid grasp of web fundamentals (semantic HTML, responsive design, performance optimization)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern build tools and bundlers (Vite, Webpack, etc.), proficiency with Git and CI/CD workflows (GitHub Actions/Workflows)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Testing experience (unit tests, integration tests, e2e tests with tools like Jest, React Testing Library, Cypress/Playwright)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accessibility best practices (WCAG, ARIA) and SEO fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating frontend with external APIs and backend services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data formats (JSON, REST, GraphQL), knowledge of authentication and secure data handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Supabase or similar backend-as-a-service platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State management experience (XState, Zustand, or similar libraries)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Component library or design system work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS or similar cloud platform familiarity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring junior developers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You may have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with LLMs, Pydantic, LangChain/LangGraph or similar orchestration tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AEM\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":90146,"name":"Tribal UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7985356","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3454538,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7985356,"updated_at":"2026-06-05T13:25:47-04:00","requisition_id":"7575","title":"Senior Developer (Front End)","company_name":"Critical Mass","first_published":"2026-06-05T13:25:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Critical Mass technology team is looking for an inspired, motivated, and experienced Senior Developer to join our Communications team for a contract engagement. We are an experience design agency with a focus on the customer, which means that collaboration and precision execution are at the heart of our process. You\u0026#39;ll be working on high-visibility campaign and consumer-facing websites where pixel-perfect design execution and responsive optimization are critical to delivering a premium user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;PLEASE NOTE – This is a contract position from July 1 – July 31, 2026\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver pixel-perfect front-end implementations that match design comps across all devices and viewport sizes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build responsive campaign layouts with modern animation-rich marketing pages using modern HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on individual components and page sections within robust, complex websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Design, UX, and the delivery team to ensure seamless implementation of designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize page performance and ensure WCAG accessibility compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump into high-velocity production work with minimal onboarding and deliver under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of your work and drive solutions proactively with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the team with clear code, documentation, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years demonstrated experience using Vanilla JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience using HTML5 semantic markup, CSS3, and CSS/SASS preprocessing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building SVG-based animations and responsive consumer-facing websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in pixel-perfect design implementation and responsive design across devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full command of Git, the terminal, and modern development fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting ability and technical analysis skills – including web performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to jump into projects quickly and deliver quality work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a self-sufficient, collaborative approach to teamwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with implementing pre-made components from a component library such as Material UI or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven knowledge using utility classes, grid classes, and utilizing CSS frameworks such as Bootstrap, Foundation, Materialize, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with navigating Sketch design files to find font and color styles and dimensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering production-quality code on high-visibility projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice or exposure to developing software with Large Language Models (LLMs), including writing and integrating AI-assisted code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with web animations (CSS and JS) and web animation libraries (GSAP)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Capability with Handlebars or other templating engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skill with Webpack or other front-end build system optimization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in an agency or fast-paced production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design-to-development handoff processes and design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness with the Atlassian suite of tools (JIRA, Bitbucket, Confluence)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WCAG accessibility expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$108,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$118,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7985354","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3454538,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7985354,"updated_at":"2026-06-05T13:25:46-04:00","requisition_id":"7575","title":"Senior Developer (Front End)","company_name":"Critical Mass","first_published":"2026-06-05T13:25:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Critical Mass technology team is looking for an inspired, motivated, and experienced Senior Developer to join our Communications team for a contract engagement. We are an experience design agency with a focus on the customer, which means that collaboration and precision execution are at the heart of our process. You\u0026#39;ll be working on high-visibility campaign and consumer-facing websites where pixel-perfect design execution and responsive optimization are critical to delivering a premium user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;PLEASE NOTE – This is a contract position from July 1 – July 31, 2026\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver pixel-perfect front-end implementations that match design comps across all devices and viewport sizes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build responsive campaign layouts with modern animation-rich marketing pages using modern HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on individual components and page sections within robust, complex websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Design, UX, and the delivery team to ensure seamless implementation of designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize page performance and ensure WCAG accessibility compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump into high-velocity production work with minimal onboarding and deliver under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of your work and drive solutions proactively with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the team with clear code, documentation, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years demonstrated experience using Vanilla JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience using HTML5 semantic markup, CSS3, and CSS/SASS preprocessing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building SVG-based animations and responsive consumer-facing websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in pixel-perfect design implementation and responsive design across devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full command of Git, the terminal, and modern development fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting ability and technical analysis skills – including web performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to jump into projects quickly and deliver quality work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a self-sufficient, collaborative approach to teamwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with implementing pre-made components from a component library such as Material UI or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven knowledge using utility classes, grid classes, and utilizing CSS frameworks such as Bootstrap, Foundation, Materialize, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with navigating Sketch design files to find font and color styles and dimensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering production-quality code on high-visibility projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice or exposure to developing software with Large Language Models (LLMs), including writing and integrating AI-assisted code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with web animations (CSS and JS) and web animation libraries (GSAP)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Capability with Handlebars or other templating engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skill with Webpack or other front-end build system optimization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in an agency or fast-paced production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design-to-development handoff processes and design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness with the Atlassian suite of tools (JIRA, Bitbucket, Confluence)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WCAG accessibility expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7956643","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3454538,"location":{"name":"Cupertino"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7956643,"updated_at":"2026-06-05T13:25:46-04:00","requisition_id":"7575","title":"Senior Developer (Front End)","company_name":"Critical Mass","first_published":"2026-06-05T13:25:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Critical Mass technology team is looking for an inspired, motivated, and experienced Senior Developer to join our Communications team for a contract engagement. We are an experience design agency with a focus on the customer, which means that collaboration and precision execution are at the heart of our process. You\u0026#39;ll be working on high-visibility campaign and consumer-facing websites where pixel-perfect design execution and responsive optimization are critical to delivering a premium user experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;PLEASE NOTE – This is a contract position from July 1 – July 31, 2026\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver pixel-perfect front-end implementations that match design comps across all devices and viewport sizes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build responsive campaign layouts with modern animation-rich marketing pages using modern HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on individual components and page sections within robust, complex websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Design, UX, and the delivery team to ensure seamless implementation of designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize page performance and ensure WCAG accessibility compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump into high-velocity production work with minimal onboarding and deliver under tight timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of your work and drive solutions proactively with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the team with clear code, documentation, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years demonstrated experience using Vanilla JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years’ experience using HTML5 semantic markup, CSS3, and CSS/SASS preprocessing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building SVG-based animations and responsive consumer-facing websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in pixel-perfect design implementation and responsive design across devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full command of Git, the terminal, and modern development fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting ability and technical analysis skills – including web performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to jump into projects quickly and deliver quality work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a self-sufficient, collaborative approach to teamwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with implementing pre-made components from a component library such as Material UI or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven knowledge using utility classes, grid classes, and utilizing CSS frameworks such as Bootstrap, Foundation, Materialize, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with navigating Sketch design files to find font and color styles and dimensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering production-quality code on high-visibility projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice or exposure to developing software with Large Language Models (LLMs), including writing and integrating AI-assisted code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with web animations (CSS and JS) and web animation libraries (GSAP)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Capability with Handlebars or other templating engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skill with Webpack or other front-end build system optimization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in an agency or fast-paced production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design-to-development handoff processes and design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness with the Atlassian suite of tools (JIRA, Bitbucket, Confluence)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WCAG accessibility expertise\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$142,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7946859","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451541,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Copy","value_type":"single_select"}],"id":7946859,"updated_at":"2026-05-29T14:40:03-04:00","requisition_id":"7550","title":"Senior Production Copywriter, Contract","company_name":"Critical Mass","first_published":"2026-05-29T14:40:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;The Senior Production Copywriter ensures all work from the copy team flows efficiently between internal creative and production departments. You will drive the on-time delivery of assets and act as a champion for client standards, ensuring that all final customer-facing deliverables represent our client at its best.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;This key role will be responsible for trafficking copy for a team. You will work with a team of writers, designers, editors, creative producers, and creative directors to produce deliverables across several channels.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: small;\u0026quot;\u0026gt;Contract Duration:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: small;\u0026quot;\u0026gt; June 29 to September 25\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You Will:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Work directly with copywriters, editors, designers, brand, and product marketing teams to ensure proper execution of copy’s project deliverables, managing handoff of all copy to creative partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Prep copy decks for copywriters at the start of each project\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Proof copy and comps and call out any inconsistencies\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Write alt text for images and other web elements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Write SEO copy for relevant pages\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Work alongside creative directors and producers to collaborate on priorities, resources, and upcoming milestones, and operate as a bridge between copy and our cross-functional partners, serving as a single point of contact during production\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Manage the workflow for copy and other assets as needed, working with a team of writers and editors, and ensuring each asset meets client standards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Provide direct support to creative leadership and serve as a supporting partner in ensuring clearly defined processes and deadlines are achieved\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Participate in post-launch analysis to identify wins and challenges. Carry findings forward to continually improve future project deliveries and execution\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Define best practices in the content handoff process in partnership with other teams\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You Have:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;7-9 years of experience ensuring that copy flows efficiently between internal and external creative and production departments\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;In-depth knowledge of all steps required in the creative development process and able to effectively collaborate with creative directors, designers, strategists, and producers to develop work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A passion for editing and a deep understanding of the importance and power of well-constructed messaging\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Attention to detail and ability to multitask projects, priorities, schedules, and deliverables\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Flexibility to deal with rapidly changing, time-constrained launch schedules\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A strategic thinker who can juggle multiple deliverables and work collaboratively with partners across internal teams\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Focus and persistence — ability to problem-solve and operate in a sophisticated multi-stakeholder environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A positive, enthusiastic attitude and willingness to learn from team members at all levels\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A strong understanding of the various applications and tools used in the digital production workflow, and the ability to master new ones quickly\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7967539","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451541,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Copy","value_type":"single_select"}],"id":7967539,"updated_at":"2026-05-29T14:41:44-04:00","requisition_id":"7550","title":"Senior Production Copywriter, Contract","company_name":"Critical Mass","first_published":"2026-05-29T14:41:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;The Senior Production Copywriter ensures all work from the copy team flows efficiently between internal creative and production departments. You will drive the on-time delivery of assets and act as a champion for client standards, ensuring that all final customer-facing deliverables represent our client at its best.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;This key role will be responsible for trafficking copy for a team. You will work with a team of writers, designers, editors, creative producers, and creative directors to produce deliverables across several channels.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: small;\u0026quot;\u0026gt;Contract Duration:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: small;\u0026quot;\u0026gt; June 29 to September 25\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You Will:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Work directly with copywriters, editors, designers, brand, and product marketing teams to ensure proper execution of copy’s project deliverables, managing handoff of all copy to creative partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Prep copy decks for copywriters at the start of each project\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Proof copy and comps and call out any inconsistencies\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Write alt text for images and other web elements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Write SEO copy for relevant pages\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Work alongside creative directors and producers to collaborate on priorities, resources, and upcoming milestones, and operate as a bridge between copy and our cross-functional partners, serving as a single point of contact during production\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Manage the workflow for copy and other assets as needed, working with a team of writers and editors, and ensuring each asset meets client standards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Provide direct support to creative leadership and serve as a supporting partner in ensuring clearly defined processes and deadlines are achieved\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Participate in post-launch analysis to identify wins and challenges. Carry findings forward to continually improve future project deliveries and execution\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Define best practices in the content handoff process in partnership with other teams\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You Have:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;7-9 years of experience ensuring that copy flows efficiently between internal and external creative and production departments\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;In-depth knowledge of all steps required in the creative development process and able to effectively collaborate with creative directors, designers, strategists, and producers to develop work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A passion for editing and a deep understanding of the importance and power of well-constructed messaging\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Attention to detail and ability to multitask projects, priorities, schedules, and deliverables\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Flexibility to deal with rapidly changing, time-constrained launch schedules\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A strategic thinker who can juggle multiple deliverables and work collaboratively with partners across internal teams\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Focus and persistence — ability to problem-solve and operate in a sophisticated multi-stakeholder environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A positive, enthusiastic attitude and willingness to learn from team members at all levels\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;A strong understanding of the various applications and tools used in the digital production workflow, and the ability to master new ones quickly\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Please note, the listed pay range is \u0026lt;strong\u0026gt;hourly\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$50\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$56 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7833950","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3412183,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7833950,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7448","title":"Senior Project Manager","company_name":"Critical Mass","first_published":"2026-04-20T16:19:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring for a \u0026lt;strong\u0026gt;contract\u0026lt;/strong\u0026gt; Sr Project Manager.\u0026amp;nbsp; This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You\u0026#39;ll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you\u0026#39;re someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a contract role from May 4, 2026 through Sept 25, 2026.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand\u0026#39;s communications portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep proficiency in digital communication platforms, technologies, and current industry advancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don\u0026#39;t need extensive ramp-up time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A can-do attitude and track record of hitting milestones and deadlines, even under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with prioritization tools and project management software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to excellence and a bias toward action—you\u0026#39;re solution-oriented and not afraid to stand behind the right decision\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$105,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$117,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7813150","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3412183,"location":{"name":"Cupertino"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7813150,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7448","title":"Senior Project Manager","company_name":"Critical Mass","first_published":"2026-04-20T16:19:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring for a \u0026lt;strong\u0026gt;contract\u0026lt;/strong\u0026gt; Sr Project Manager.\u0026amp;nbsp; This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You\u0026#39;ll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you\u0026#39;re someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a contract role from May 4, 2026 through Sept 25, 2026.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand\u0026#39;s communications portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep proficiency in digital communication platforms, technologies, and current industry advancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don\u0026#39;t need extensive ramp-up time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A can-do attitude and track record of hitting milestones and deadlines, even under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with prioritization tools and project management software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to excellence and a bias toward action—you\u0026#39;re solution-oriented and not afraid to stand behind the right decision\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$150,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$162,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7704535","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3386072,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7704535,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7384","title":"Senior Project Manager","company_name":"Critical Mass","first_published":"2026-03-12T17:31:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring for a \u0026lt;strong\u0026gt;contract Sr Project Manager\u0026lt;/strong\u0026gt;.\u0026amp;nbsp; This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You\u0026#39;ll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you\u0026#39;re someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a contract role from June 1 through Sept 25, 2026.\u0026amp;nbsp; Due to confidentiality requirements, this role’s requisite is to work in our Calgary office 5 days per week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand\u0026#39;s communications portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep proficiency in digital communication platforms, technologies, and current industry advancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don\u0026#39;t need extensive ramp-up time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A can-do attitude and track record of hitting milestones and deadlines, even under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with prioritization tools and project management software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to excellence and a bias toward action—you\u0026#39;re solution-oriented and not afraid to stand behind the right decision\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7833957","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3412183,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Project Delivery","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Project Management","value_type":"single_select"}],"id":7833957,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"7448","title":"Senior Project Manager","company_name":"Critical Mass","first_published":"2026-04-20T16:19:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is hiring for a \u0026lt;strong\u0026gt;contract\u0026lt;/strong\u0026gt; Sr Project Manager.\u0026amp;nbsp; This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You\u0026#39;ll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you\u0026#39;re someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a contract role from May 4, 2026 through Sept 25, 2026.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand\u0026#39;s communications portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep proficiency in digital communication platforms, technologies, and current industry advancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don\u0026#39;t need extensive ramp-up time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A can-do attitude and track record of hitting milestones and deadlines, even under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with prioritization tools and project management software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to excellence and a bias toward action—you\u0026#39;re solution-oriented and not afraid to stand behind the right decision\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15118,"name":"Project Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7954134","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3444761,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Strategy","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Strategic Planning And Consulting","value_type":"single_select"}],"id":7954134,"updated_at":"2026-05-22T11:10:31-04:00","requisition_id":"7542","title":"Senior Social Strategist","company_name":"Critical Mass","first_published":"2026-05-22T11:10:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Senior Social Strategist at Critical Mass, you\u0026#39;ll be the strategic lead driving social initiatives for key organizational clients. The right candidate for this role will know how to mine complex data sets, then research and transform them into actionable strategic playbooks, while also understanding how to develop and execute strategic organic content concepts that drive real business results. You\u0026#39;ll work in a collaborative, best-practice-focused environment where social expertise is celebrated and ownership is rewarded.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive social audits, competitive analyses, and strategic recommendations that serve as the foundation for integrated social strategies and playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define content pillars, themes, and platform-specific strategy that guides content development and social impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and document strategic plans with meticulous attention to detail, ensuring clear implementation roadmaps and rigorous tracking mechanisms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with internal creative teams and external partners to translate strategy into compelling organic content concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic briefings and recommendations to clients, demonstrating strong presentation and communication skills across stakeholder levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functionally with creative teams to ensure strategic alignment and campaign cohesion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage ongoing social media operations including monthly reporting, performance briefings, and content optimization recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize social listening tools and analytics platforms to inform strategy, manage community, and measure impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the maintenance and optimization of brand social accounts and content calendars in partnership with team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-6+ years of demonstrated experience in organic social media strategy and content development with progressively increased responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to take complicated data sets, research, and insights and translate them into clear, actionable strategic direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across all major social platforms with a keen understanding of organic content nuances, best practices, and platform-specific content strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic mindset paired with the ability to work creatively: you can speak “creative” regardless of whether or not you’re making it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage multiple projects, create detailed plans, and follow through with precision and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with social media management software platforms (Sprout Social, Sprinklr, Hootsuite, Emplifi, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with social listening tools and competitive analysis platforms (e.g. Talkwalker, Brandwatch)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated client-facing capabilities with the ability to communicate strategically and professionally with stakeholder groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively across functions and to communicate effectively with creative teams and production partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing strategy for mission-driven, non-profit, or regulated industry organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with production workflows and how social content shoots are executed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of best practices across social strategy and community management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp;\u0026amp;nbsp;To do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$95,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15120,"name":"Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7954136","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3444761,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Strategy","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Strategic Planning And Consulting","value_type":"single_select"}],"id":7954136,"updated_at":"2026-05-22T11:10:33-04:00","requisition_id":"7542","title":"Senior Social Strategist","company_name":"Critical Mass","first_published":"2026-05-22T11:10:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Senior Social Strategist at Critical Mass, you\u0026#39;ll be the strategic lead driving social initiatives for key organizational clients. The right candidate for this role will know how to mine complex data sets, then research and transform them into actionable strategic playbooks, while also understanding how to develop and execute strategic organic content concepts that drive real business results. You\u0026#39;ll work in a collaborative, best-practice-focused environment where social expertise is celebrated and ownership is rewarded.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive social audits, competitive analyses, and strategic recommendations that serve as the foundation for integrated social strategies and playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define content pillars, themes, and platform-specific strategy that guides content development and social impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and document strategic plans with meticulous attention to detail, ensuring clear implementation roadmaps and rigorous tracking mechanisms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with internal creative teams and external partners to translate strategy into compelling organic content concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic briefings and recommendations to clients, demonstrating strong presentation and communication skills across stakeholder levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functionally with creative teams to ensure strategic alignment and campaign cohesion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage ongoing social media operations including monthly reporting, performance briefings, and content optimization recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize social listening tools and analytics platforms to inform strategy, manage community, and measure impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the maintenance and optimization of brand social accounts and content calendars in partnership with team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-6+ years of demonstrated experience in organic social media strategy and content development with progressively increased responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to take complicated data sets, research, and insights and translate them into clear, actionable strategic direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across all major social platforms with a keen understanding of organic content nuances, best practices, and platform-specific content strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic mindset paired with the ability to work creatively: you can speak “creative” regardless of whether or not you’re making it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage multiple projects, create detailed plans, and follow through with precision and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with social media management software platforms (Sprout Social, Sprinklr, Hootsuite, Emplifi, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with social listening tools and competitive analysis platforms (e.g. Talkwalker, Brandwatch)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated client-facing capabilities with the ability to communicate strategically and professionally with stakeholder groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively across functions and to communicate effectively with creative teams and production partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing strategy for mission-driven, non-profit, or regulated industry organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with production workflows and how social content shoots are executed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of best practices across social strategy and community management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp;\u0026amp;nbsp;To do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$95,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15120,"name":"Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7926152","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3444761,"location":{"name":"Toronto"},"metadata":[{"id":170647,"name":"External Department","value":"Strategy","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Strategic Planning And Consulting","value_type":"single_select"}],"id":7926152,"updated_at":"2026-05-22T11:10:30-04:00","requisition_id":"7542","title":"Senior Social Strategist","company_name":"Critical Mass","first_published":"2026-05-22T11:10:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a Senior Social Strategist at Critical Mass, you\u0026#39;ll be the strategic lead driving social initiatives for key organizational clients. The right candidate for this role will know how to mine complex data sets, then research and transform them into actionable strategic playbooks, while also understanding how to develop and execute strategic organic content concepts that drive real business results. You\u0026#39;ll work in a collaborative, best-practice-focused environment where social expertise is celebrated and ownership is rewarded.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive social audits, competitive analyses, and strategic recommendations that serve as the foundation for integrated social strategies and playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define content pillars, themes, and platform-specific strategy that guides content development and social impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and document strategic plans with meticulous attention to detail, ensuring clear implementation roadmaps and rigorous tracking mechanisms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with internal creative teams and external partners to translate strategy into compelling organic content concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic briefings and recommendations to clients, demonstrating strong presentation and communication skills across stakeholder levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functionally with creative teams to ensure strategic alignment and campaign cohesion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage ongoing social media operations including monthly reporting, performance briefings, and content optimization recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize social listening tools and analytics platforms to inform strategy, manage community, and measure impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the maintenance and optimization of brand social accounts and content calendars in partnership with team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-6+ years of demonstrated experience in organic social media strategy and content development with progressively increased responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to take complicated data sets, research, and insights and translate them into clear, actionable strategic direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across all major social platforms with a keen understanding of organic content nuances, best practices, and platform-specific content strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic mindset paired with the ability to work creatively: you can speak “creative” regardless of whether or not you’re making it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage multiple projects, create detailed plans, and follow through with precision and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with social media management software platforms (Sprout Social, Sprinklr, Hootsuite, Emplifi, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with social listening tools and competitive analysis platforms (e.g. Talkwalker, Brandwatch)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated client-facing capabilities with the ability to communicate strategically and professionally with stakeholder groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively across functions and to communicate effectively with creative teams and production partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus if you Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing strategy for mission-driven, non-profit, or regulated industry organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with production workflows and how social content shoots are executed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of best practices across social strategy and community management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp;\u0026amp;nbsp;To do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;***Please note you are applying to an active job opening.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$95,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15120,"name":"Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9746,"name":"Toronto","location":"Toronto, ON, Canada","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7958968","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3455636,"location":{"name":"Cupertino"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Copy","value_type":"single_select"}],"id":7958968,"updated_at":"2026-06-01T10:12:01-04:00","requisition_id":"7580","title":"Senior UX Writer, Contract","company_name":"Critical Mass","first_published":"2026-06-01T10:12:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Are you a seasoned UX Writer who is passionate about delivering elevated digital experiences through useful, meaningful copy? One of Critical Mass\u0026#39; clients is looking for a Senior UX Writer who is exceptional at driving the direction of content and creating cohesive product narratives across multiple platforms and touch points. Our team works across the client\u0026#39;s transactional projects, touching everything from complex user flows to micro copy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior UX Writer, your portfolio showcases content that improves the overall user experience. To achieve this, you\u0026#39;ve collaborated with a variety of disciplines, including user experience, design, product, engineering, etc. Working with each, you have created cohesive language and a unified voice across products and platforms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re looking for an opportunity that will challenge you to devise imaginative UX solutions for one of the most recognized brands in the world, then this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Duration:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;June 29 to September 25\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate creative direction and copy points from creative briefs into engaging and effective copy concepts (incl. translate complex or technical topics into clear, accessible language)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and execution of transactional copy across email, SMS, in-app messaging, and emerging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and optimize transactional content (checkout flows, order confirmations, shipping updates, error states, account notifications)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Edit and proofread content to maintain high quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with UX, product, engineering, and legal teams to ensure copy supports business goals and user needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with creative team members to determine the conceptual and copy direction\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior writers and provide creative direction on transactional projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of copywriting experience with significant focus on exceptional UX writing, transactional content, or product copy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A keen enthusiasm for and demonstrable understanding of Web trends and technologies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead content strategy and influence cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of user experience, conversion optimization, and customer journey design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating legal, compliance, and accessibility requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note the pay range listed is hourly.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$88 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7972591","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3455636,"location":{"name":"Vancouver"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Copy","value_type":"single_select"}],"id":7972591,"updated_at":"2026-06-01T10:13:52-04:00","requisition_id":"7580","title":"Senior UX Writer, Contract","company_name":"Critical Mass","first_published":"2026-06-01T10:13:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Are you a seasoned UX Writer who is passionate about delivering elevated digital experiences through useful, meaningful copy? One of Critical Mass\u0026#39; clients is looking for a Senior UX Writer who is exceptional at driving the direction of content and creating cohesive product narratives across multiple platforms and touch points. Our team works across the client\u0026#39;s transactional projects, touching everything from complex user flows to micro copy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior UX Writer, your portfolio showcases content that improves the overall user experience. To achieve this, you\u0026#39;ve collaborated with a variety of disciplines, including user experience, design, product, engineering, etc. Working with each, you have created cohesive language and a unified voice across products and platforms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re looking for an opportunity that will challenge you to devise imaginative UX solutions for one of the most recognized brands in the world, then this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Duration:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;June 29 to September 25\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate creative direction and copy points from creative briefs into engaging and effective copy concepts (incl. translate complex or technical topics into clear, accessible language)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and execution of transactional copy across email, SMS, in-app messaging, and emerging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and optimize transactional content (checkout flows, order confirmations, shipping updates, error states, account notifications)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Edit and proofread content to maintain high quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with UX, product, engineering, and legal teams to ensure copy supports business goals and user needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with creative team members to determine the conceptual and copy direction\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior writers and provide creative direction on transactional projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of copywriting experience with significant focus on exceptional UX writing, transactional content, or product copy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A keen enthusiasm for and demonstrable understanding of Web trends and technologies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead content strategy and influence cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of user experience, conversion optimization, and customer journey design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating legal, compliance, and accessibility requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note the pay range listed is hourly.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$50\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$56 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7972589","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3455636,"location":{"name":"Calgary"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Copy","value_type":"single_select"}],"id":7972589,"updated_at":"2026-06-01T10:12:42-04:00","requisition_id":"7580","title":"Senior UX Writer, Contract","company_name":"Critical Mass","first_published":"2026-06-01T10:12:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Are you a seasoned UX Writer who is passionate about delivering elevated digital experiences through useful, meaningful copy? One of Critical Mass\u0026#39; clients is looking for a Senior UX Writer who is exceptional at driving the direction of content and creating cohesive product narratives across multiple platforms and touch points. Our team works across the client\u0026#39;s transactional projects, touching everything from complex user flows to micro copy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior UX Writer, your portfolio showcases content that improves the overall user experience. To achieve this, you\u0026#39;ve collaborated with a variety of disciplines, including user experience, design, product, engineering, etc. Working with each, you have created cohesive language and a unified voice across products and platforms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re looking for an opportunity that will challenge you to devise imaginative UX solutions for one of the most recognized brands in the world, then this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contract Duration:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;June 29 to September 25\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate creative direction and copy points from creative briefs into engaging and effective copy concepts (incl. translate complex or technical topics into clear, accessible language)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and execution of transactional copy across email, SMS, in-app messaging, and emerging channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and optimize transactional content (checkout flows, order confirmations, shipping updates, error states, account notifications)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Edit and proofread content to maintain high quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with UX, product, engineering, and legal teams to ensure copy supports business goals and user needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with creative team members to determine the conceptual and copy direction\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior writers and provide creative direction on transactional projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of copywriting experience with significant focus on exceptional UX writing, transactional content, or product copy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A keen enthusiasm for and demonstrable understanding of Web trends and technologies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead content strategy and influence cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of user experience, conversion optimization, and customer journey design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating legal, compliance, and accessibility requirements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":9733,"name":"Calgary ","location":"Calgary, AB, Canada","child_ids":[],"parent_id":null},{"id":9735,"name":"Cupertino","location":"Cupertino, CA, United States","child_ids":[],"parent_id":null},{"id":90419,"name":"Vancouver","location":"Vancouver, British Columbia, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7793218","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3283353,"location":{"name":"Nashville"},"metadata":[{"id":170647,"name":"External Department","value":"Strategy","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Strategic Planning And Consulting","value_type":"single_select"}],"id":7793218,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"6980","title":"Social Strategy Director","company_name":"Critical Mass","first_published":"2026-04-08T14:35:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As Social Strategy Director, you\u0026#39;ll be the strategic leader and trusted advisor onsite with one of our key clients in Nashville. The right candidate for this role will know how to develop and articulate compelling social strategy while leading the creative vision and content direction that moves the needle in a regulated digital communication space. You\u0026#39;ll partner closely with our internal teams and external partners to bring strategic concepts to life and become a key leader in CM’s social group.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success.\u0026amp;nbsp; In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and own the social content strategy, identifying strategic opportunities and creating POVs on how to tackle new product launches, campaigns, and market shifts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the conception and strategic direction of tentpole content pieces and large-scale campaigns, determining the right approach for rollout and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Community Manager and Creative teams to ensure strategic vision is executed consistently across channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide strategic leadership and direction to the internal creative team, briefing them monthly on content development needs, strategic priorities, and creative opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee reporting and analytics, working hands-on with Emplifi to track performance, identify insights, and execute strategic optimizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with client social leads to understand pain points, opportunities, and business objectives—particularly in a social operation in transformation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust, confidence, and long-term stability with key clients\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of experience in the social strategy space, including 1-2 years of director-level experience (or equivalent leadership experience) managing social strategy and teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic mindset paired with hands-on creative understanding—you can speak \u0026quot;creative\u0026quot; and guide creative development regardless of whether you\u0026#39;re making it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven leadership experience managing or mentoring team members with a focus on strategic output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with hands-on knowledge of social media management platforms and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills with the ability to manage multiple strategic initiatives and pace work to bring big ideas to life\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meticulous attention to detail with the ability to provide thorough strategic \u0026amp;amp; creative QA\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Automotive experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Emplifi ideal; experience with similar software (Sprout Social, Sprinklr, etc) also an asset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with social listening platform(s) (i.e. Brandwatch, Talkwalker, etc)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, personal/sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15120,"name":"Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":9739,"name":"Nashville","location":"Nashville, TN, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7961785","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3456867,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Human Resources","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Talent Acquisition","value_type":"single_select"}],"id":7961785,"updated_at":"2026-06-03T10:09:18-04:00","requisition_id":"7592","title":"Talent Acquisition Senior Associate (Temporary 6-12 months)","company_name":"Critical Mass","first_published":"2026-06-01T14:19:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a temporary Talent Acquisition Senior Associate, you will help create and execute hiring strategies for experienced talent. In a challenging hiring market, you will partner with internal teams to ideate fresh ways to attract talent and support our growing needs. While the Talent Acquisition Team is spread between various cities in North America, the United Kingdom, and LATAM, you are someone who makes connections easily and comfortable working across geographies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will perform full-cycle recruitment and provide a world-class candidate experience while working collaboratively with the Talent Acquisition team and business leaders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Most of all, you are someone who likes to have fun alongside an amazing team!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with hiring managers to identify staffing needs and develop job descriptions that attract high-quality candidates in the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize various sourcing techniques, including job boards, social media, and networking events, to identify potential candidates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct thorough candidate screenings and interviews, assessing both technical skills and cultural fit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the end-to-end recruitment process, ensuring a positive candidate experience and timely communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and update the applicant tracking system (ATS) to ensure accurate and up-to-date records of candidate progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Talent Acquisition team to assist in developing and implementing recruitment strategies that attract talent from various backgrounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with hiring managers to coordinate interviews and facilitate feedback.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of proven experience and success in technical and/or agency recruiting in a fast-paced digital-focused organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of technical roles and the skills required for various positions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with the ability to build relationships with candidates and hiring teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in using applicant tracking systems and recruitment tools - knowledge of Workday would be advantageous.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and manage multiple priorities in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work-life balance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Asociación Solidarista - You can join voluntarily\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;!\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;In an effort to do so,\u0026amp;nbsp;\u0026lt;strong\u0026gt;we expect our team to work from an office a minimum of 3 days a week at Zona Franca Metro, Heredia\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;The ask stems from our want to:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Strengthen opportunity for continuous learning\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Improve collaboration and team relationships.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Increase employee engagement\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.”\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15116,"name":"Talent","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7917346","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441459,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Technology","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Development","value_type":"single_select"}],"id":7917346,"updated_at":"2026-06-04T16:35:20-04:00","requisition_id":"7519","title":"Technology Director (Platform)","company_name":"Critical Mass","first_published":"2026-05-20T09:35:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;As a Technology Director, focused on\u0026lt;strong\u0026gt;\u0026amp;nbsp;platforms\u0026lt;/strong\u0026gt;, you are a visionary technical leader who oversees platform development and guides technical evolution. You lead Tech Leads, Frontend/Backend Developers, QA, DevOps, and Content Authors. You are responsible for enterprise architecture, technical standards, team development, and business growth.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;You will:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Lead\u0026amp;nbsp;the\u0026amp;nbsp;platform\u0026amp;nbsp;development\u0026amp;nbsp;team\u0026amp;nbsp;in\u0026amp;nbsp;implementing\u0026amp;nbsp;technical\u0026amp;nbsp;architecture, standards, and best practices\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Oversee\u0026amp;nbsp;enterprise\u0026amp;nbsp;platform technologies including AEM, microservices, APIs, React, and cloud infrastructure\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Establish\u0026amp;nbsp;and\u0026amp;nbsp;maintain\u0026amp;nbsp;technical\u0026amp;nbsp;standards,\u0026amp;nbsp;processes,\u0026amp;nbsp;and\u0026amp;nbsp;documentation\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Build\u0026amp;nbsp;strong\u0026amp;nbsp;distributed\u0026amp;nbsp;teams\u0026amp;nbsp;and\u0026amp;nbsp;foster\u0026amp;nbsp;effective\u0026amp;nbsp;collaboration\u0026amp;nbsp;across\u0026amp;nbsp;locations\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Hire,\u0026amp;nbsp;mentor,\u0026amp;nbsp;evaluate,\u0026amp;nbsp;and\u0026amp;nbsp;develop\u0026amp;nbsp;high-performing\u0026amp;nbsp;team\u0026amp;nbsp;members\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Serve\u0026amp;nbsp;as\u0026amp;nbsp;in-house\u0026amp;nbsp;expert\u0026amp;nbsp;on\u0026amp;nbsp;platform\u0026amp;nbsp;technologies\u0026amp;nbsp;and\u0026amp;nbsp;mentor\u0026amp;nbsp;others\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Manage technical\u0026amp;nbsp;relationships\u0026amp;nbsp;with\u0026amp;nbsp;internal\u0026amp;nbsp;and\u0026amp;nbsp;external\u0026amp;nbsp;stakeholders\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Contribute to business development through technical consulting and requirements gathering\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Own\u0026amp;nbsp;delivery\u0026amp;nbsp;and\u0026amp;nbsp;development\u0026amp;nbsp;quality\u0026amp;nbsp;standards\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:720}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;You have:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Leadership\u0026amp;nbsp;\u0026amp;amp;\u0026amp;nbsp;Soft\u0026amp;nbsp;Skills\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;5+\u0026amp;nbsp;years\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;of\u0026amp;nbsp;professional\u0026amp;nbsp;experience\u0026amp;nbsp;delivering\u0026amp;nbsp;\u0026lt;strong\u0026gt;enterprise\u0026amp;nbsp;web\u0026amp;nbsp;solutions\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;3+\u0026amp;nbsp;years\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;proven\u0026amp;nbsp;technical\u0026amp;nbsp;leadership\u0026amp;nbsp;on\u0026amp;nbsp;\u0026lt;strong\u0026gt;CMS-backed\u0026amp;nbsp;web\u0026amp;nbsp;projects\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Demonstrated\u0026amp;nbsp;ability\u0026amp;nbsp;to\u0026amp;nbsp;lead\u0026amp;nbsp;and\u0026amp;nbsp;mentor\u0026amp;nbsp;high-performing\u0026amp;nbsp;distributed\u0026amp;nbsp;teams\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Excellent\u0026amp;nbsp;verbal\u0026amp;nbsp;and\u0026amp;nbsp;written\u0026amp;nbsp;communication\u0026amp;nbsp;skills;\u0026amp;nbsp;ability\u0026amp;nbsp;to\u0026amp;nbsp;explain\u0026amp;nbsp;technical concepts to non-technical stakeholders\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong\u0026amp;nbsp;organizational\u0026amp;nbsp;and\u0026amp;nbsp;team\u0026amp;nbsp;management\u0026amp;nbsp;skills\u0026amp;nbsp;with\u0026amp;nbsp;strategic\u0026amp;nbsp;business\u0026amp;nbsp;thinking\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Empathetic\u0026amp;nbsp;leader\u0026amp;nbsp;who\u0026amp;nbsp;identifies,\u0026amp;nbsp;develops,\u0026amp;nbsp;and\u0026amp;nbsp;recognizes\u0026amp;nbsp;high\u0026amp;nbsp;performers\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Excellent\u0026amp;nbsp;problem-solving\u0026amp;nbsp;and\u0026amp;nbsp;critical\u0026amp;nbsp;thinking\u0026amp;nbsp;abilities\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Ability\u0026amp;nbsp;to\u0026amp;nbsp;work\u0026amp;nbsp;effectively\u0026amp;nbsp;in\u0026amp;nbsp;multi-disciplinary\u0026amp;nbsp;environments\u0026amp;nbsp;(creative,\u0026amp;nbsp;analytics, delivery teams)\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Passion for technology innovation and staying current with industry trends\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proven success leading web/platform development teams through high-pressure, timeline-driven projects, consistently delivering quality solutions that meet or exceed client expectations.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Technical\u0026amp;nbsp;Skills\u0026amp;nbsp;–\u0026amp;nbsp;Required\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Expertise\u0026amp;nbsp;in\u0026amp;nbsp;enterprise\u0026amp;nbsp;platform\u0026amp;nbsp;development\u0026amp;nbsp;using\u0026amp;nbsp;Java\u0026amp;nbsp;and\u0026amp;nbsp;Spring\u0026amp;nbsp;Framework\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong\u0026amp;nbsp;understanding\u0026amp;nbsp;of\u0026amp;nbsp;microservices\u0026amp;nbsp;architecture,\u0026amp;nbsp;RESTful\u0026amp;nbsp;APIs,\u0026amp;nbsp;and\u0026amp;nbsp;backend design patterns\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proficiency\u0026amp;nbsp;with\u0026amp;nbsp;Git\u0026amp;nbsp;and\u0026amp;nbsp;build\u0026amp;nbsp;automation\u0026amp;nbsp;tools\u0026amp;nbsp;(Maven,\u0026amp;nbsp;Jenkins)\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Knowledge\u0026amp;nbsp;of\u0026amp;nbsp;database\u0026amp;nbsp;design,\u0026amp;nbsp;SQL, and\u0026amp;nbsp;data\u0026amp;nbsp;management\u0026amp;nbsp;concepts\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Good\u0026amp;nbsp;understanding\u0026amp;nbsp;of\u0026amp;nbsp;frontend\u0026amp;nbsp;technologies\u0026amp;nbsp;(React,\u0026amp;nbsp;HTML5,\u0026amp;nbsp;CSS3,\u0026amp;nbsp;JavaScript)\u0026amp;nbsp;to lead cross-functional teams\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience\u0026amp;nbsp;with\u0026amp;nbsp;enterprise\u0026amp;nbsp;CMS\u0026amp;nbsp;platforms,\u0026amp;nbsp;preferably\u0026amp;nbsp;AEM\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Familiarity\u0026amp;nbsp;with\u0026amp;nbsp;Jira\u0026amp;nbsp;and\u0026amp;nbsp;Confluence\u0026amp;nbsp;for\u0026amp;nbsp;project\u0026amp;nbsp;management\u0026amp;nbsp;and\u0026amp;nbsp;collaboration\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Knowledge of cross-browser compatibility, accessibility, SEO best practices, and web\u0026amp;nbsp;standards\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience\u0026amp;nbsp;with\u0026amp;nbsp;responsive\u0026amp;nbsp;web\u0026amp;nbsp;design\u0026amp;nbsp;and\u0026amp;nbsp;mobile-first\u0026amp;nbsp;development\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Technical\u0026amp;nbsp;Skills\u0026amp;nbsp;–\u0026amp;nbsp;Desirable\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;DevOps\u0026amp;nbsp;practices,\u0026amp;nbsp;CI/CD\u0026amp;nbsp;pipelines,\u0026amp;nbsp;and\u0026amp;nbsp;cloud\u0026amp;nbsp;infrastructure\u0026amp;nbsp;(AWS,\u0026amp;nbsp;Azure,\u0026amp;nbsp;or\u0026amp;nbsp;similar)\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience\u0026amp;nbsp;with\u0026amp;nbsp;headful\u0026amp;nbsp;and\u0026amp;nbsp;headless\u0026amp;nbsp;AEM\u0026amp;nbsp;implementations\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;GraphQL\u0026amp;nbsp;and\u0026amp;nbsp;modern\u0026amp;nbsp;API\u0026amp;nbsp;technologies\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Application\u0026amp;nbsp;security\u0026amp;nbsp;best\u0026amp;nbsp;practices\u0026amp;nbsp;and\u0026amp;nbsp;compliance\u0026amp;nbsp;requirements\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Education\u0026amp;nbsp;\u0026amp;amp;\u0026amp;nbsp;Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;BS in Computer Science or related technical discipline; or equivalent professional\u0026amp;nbsp;experience\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;English\u0026amp;nbsp;proficiency\u0026amp;nbsp;(B2+\u0026amp;nbsp;level\u0026amp;nbsp;in\u0026amp;nbsp;reading,\u0026amp;nbsp;writing,\u0026amp;nbsp;and\u0026amp;nbsp;conversation)\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Industry\u0026amp;nbsp;certifications\u0026amp;nbsp;in\u0026amp;nbsp;platform\u0026amp;nbsp;technologies\u0026amp;nbsp;(AEM,\u0026amp;nbsp;AWS, Azure)\u0026amp;nbsp;are\u0026amp;nbsp;a\u0026amp;nbsp;plus\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;What We Offer:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Work-life balance\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Competitive benefits packages\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Access to online services for families and new parents\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Diversity and Inclusion Board with 13 affinity groups\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Internal learning and development programs\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Asociación\u0026amp;nbsp;Solidarista\u0026amp;nbsp;- You can join voluntarily\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559685\u0026amp;quot;:1080,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;In an effort to\u0026amp;nbsp;do so, \u0026lt;strong\u0026gt;we expect our team to work from an office a minimum of\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;3 days a week\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;The ask stems from our want to:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Strengthen opportunity for continuous learning\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Improve collaboration and team relationships.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Increase employee engagement\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know\u0026amp;nbsp;immediately\u0026amp;nbsp;if there are any concerns so we can help navigate accordingly.”\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:278}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15122,"name":"Technology","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7947728","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3451874,"location":{"name":"San Jose, Costa Rica"},"metadata":[{"id":170647,"name":"External Department","value":"Creative","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Visual Design","value_type":"single_select"}],"id":7947728,"updated_at":"2026-06-01T18:04:49-04:00","requisition_id":"7565","title":"Visual Designer","company_name":"Critical Mass","first_published":"2026-06-01T14:57:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p data-start=\u0026quot;30\u0026quot; data-end=\u0026quot;392\u0026quot;\u0026gt;The Designer is responsible for supporting the execution of high-quality digital and web design deliverables, contributing to the maintenance, enhancement, and optimization of existing websites and digital experiences. This role focuses on creating visually engaging assets, supporting website updates, and ensuring design consistency across digital touchpoints.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;394\u0026quot; data-end=\u0026quot;731\u0026quot;\u0026gt;The ideal candidate combines strong visual design skills with a solid understanding of digital design best practices. They will work closely with cross-functional teams to deliver effective design solutions, maintain brand standards, and support initiatives that improve the overall user experience and visual appeal of digital products.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;394\u0026quot; data-end=\u0026quot;731\u0026quot;\u0026gt;We expect our team to\u0026amp;nbsp;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;work from an office a minimum of 3 days a week.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;394\u0026quot; data-end=\u0026quot;731\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;751\u0026quot; data-end=\u0026quot;1720\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1731ell\u0026quot; data-start=\u0026quot;751\u0026quot; data-end=\u0026quot;841\u0026quot;\u0026gt;Create and update digital assets for websites, product pages, and other online channels.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;jxrxba\u0026quot; data-start=\u0026quot;842\u0026quot; data-end=\u0026quot;900\u0026quot;\u0026gt;Support ongoing website maintenance and content updates.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;14pn45n\u0026quot; data-start=\u0026quot;901\u0026quot; data-end=\u0026quot;991\u0026quot;\u0026gt;Design layouts, banners, graphics, and visual elements that align with brand guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;46qkwn\u0026quot; data-start=\u0026quot;992\u0026quot; data-end=\u0026quot;1084\u0026quot;\u0026gt;Edit and optimize images and other visual assets using Photoshop and related design tools.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;akv2co\u0026quot; data-start=\u0026quot;1085\u0026quot; data-end=\u0026quot;1152\u0026quot;\u0026gt;Ensure visual consistency and quality across digital experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1orgluu\u0026quot; data-start=\u0026quot;1153\u0026quot; data-end=\u0026quot;1273\u0026quot;\u0026gt;Collaborate with designers, developers, marketers, and other stakeholders on design requests and project deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1mcq0pd\u0026quot; data-start=\u0026quot;1274\u0026quot; data-end=\u0026quot;1369\u0026quot;\u0026gt;Support user experience improvements through thoughtful visual design and web best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1grw6vo\u0026quot; data-start=\u0026quot;1370\u0026quot; data-end=\u0026quot;1474\u0026quot;\u0026gt;Contribute to the creation and organization of design files, components, and reusable assets in Figma.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;14xg8q8\u0026quot; data-start=\u0026quot;1475\u0026quot; data-end=\u0026quot;1544\u0026quot;\u0026gt;Participate in design reviews and incorporate feedback effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;15q0e3g\u0026quot; data-start=\u0026quot;1545\u0026quot; data-end=\u0026quot;1639\u0026quot;\u0026gt;Manage multiple projects and priorities while meeting deadlines in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1nuhp4n\u0026quot; data-start=\u0026quot;1640\u0026quot; data-end=\u0026quot;1720\u0026quot;\u0026gt;Stay informed about current design trends, tools, and industry best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;751\u0026quot; data-end=\u0026quot;1720\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;elzem4\u0026quot; data-start=\u0026quot;1740\u0026quot; data-end=\u0026quot;1832\u0026quot;\u0026gt;3–5 years of experience in digital design, web design, graphic design, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;gvk8bu\u0026quot; data-start=\u0026quot;1833\u0026quot; data-end=\u0026quot;1891\u0026quot;\u0026gt;Strong proficiency in Figma or similar design tools.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;17krs4q\u0026quot; data-start=\u0026quot;1892\u0026quot; data-end=\u0026quot;1942\u0026quot;\u0026gt;Strong working knowledge of Adobe Photoshop.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;anacv3\u0026quot; data-start=\u0026quot;1943\u0026quot; data-end=\u0026quot;2020\u0026quot;\u0026gt;Experience creating and adapting assets for websites and digital platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;2qwzsl\u0026quot; data-start=\u0026quot;2021\u0026quot; data-end=\u0026quot;2138\u0026quot;\u0026gt;Solid understanding of design fundamentals, including layout, typography, composition, color, and visual hierarchy.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;v2euqw\u0026quot; data-start=\u0026quot;2139\u0026quot; data-end=\u0026quot;2212\u0026quot;\u0026gt;Experience working with web-based content and digital marketing assets.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1rpho4t\u0026quot; data-start=\u0026quot;2213\u0026quot; data-end=\u0026quot;2290\u0026quot;\u0026gt;Basic understanding of UX/UI principles and user-centered design practices.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;gi9kgg\u0026quot; data-start=\u0026quot;2291\u0026quot; data-end=\u0026quot;2367\u0026quot;\u0026gt;Strong attention to detail and commitment to delivering high-quality work.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1o65fz5\u0026quot; data-start=\u0026quot;2368\u0026quot; data-end=\u0026quot;2458\u0026quot;\u0026gt;Ability to work independently while collaborating effectively within a team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;yecbbs\u0026quot; data-start=\u0026quot;2459\u0026quot; data-end=\u0026quot;2540\u0026quot;\u0026gt;English proficiency at a B2 level or higher (written and verbal communication).\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;h5pn54\u0026quot; data-start=\u0026quot;2541\u0026quot; data-end=\u0026quot;2603\u0026quot;\u0026gt;Strong portfolio showcasing digital and web design projects.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1dx1y5h\u0026quot; data-start=\u0026quot;2768\u0026quot; data-end=\u0026quot;2851\u0026quot;\u0026gt;\u0026lt;span data-teams=\u0026quot;true\u0026quot;\u0026gt;Experience with Adobe Premiere, After Effects, Illustrator, or similar creative tools is a plus, but not required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1ih86pf\u0026quot; data-start=\u0026quot;2886\u0026quot; data-end=\u0026quot;2950\u0026quot;\u0026gt;Experience working with international clients or global teams.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;188hmt6\u0026quot; data-start=\u0026quot;3028\u0026quot; data-end=\u0026quot;3177\u0026quot;\u0026gt;Experience using collaboration and project management tools such as Slack, Zoom, Jira, Trello, Asana, Basecamp, Google Drive, or similar platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;a3694058 _2cc8f106\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Maternity and parental leave extra days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, sick days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversity and Inclusion Board with 12 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;And more…\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to \u0026lt;strong\u0026gt;work from an office a minimum of 3 days a week\u0026lt;/strong\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;The Ask Stems From Our Want To \u0026lt;/strong\u0026gt;Strengthen opportunity for continuous learning\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Improve collaboration and team relationships.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Increase employee engagement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15113,"name":"Creative","child_ids":[],"parent_id":null}],"offices":[{"id":88143,"name":"San Jose","location":"San José, Costa Rica","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7874177","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3426543,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Business Development And Marketing","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Business Development","value_type":"single_select"}],"id":7874177,"updated_at":"2026-05-13T15:22:43-04:00","requisition_id":"7493","title":"VP, Business Development","company_name":"Critical Mass","first_published":"2026-05-11T18:37:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Vice President, Business Development is an entrepreneurial self-starter with exceptional interpersonal and communication skills, and extensive experience developing complex new business strategies for Fortune 100 brands. This individual should have a strong understanding of the digital ecosystem, competitive landscape, and key client decision-makers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This global role supports new business efforts across our 16 offices. As a senior member of the management team, the VP will lead the new business process from RFI through final presentations and negotiations, shaping both the proposal strategy through to final presentation milestones. We are looking for a new business leader who is comfortable working within our process, interfacing with C-Suite of CM and partner agencies. This person understands the rigor required to be a key pillar in high-performing new business team. The ideal candidate will demonstrate poise, professionalism, and the ability to motivate and guide teams, navigate high-pressure decisions, and deliver solutions on tight deadlines.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The VP, Business Development will lead both Critical Mass solo pitches and inter-agency pitches within Omnicom. Reporting into the SVP, Business Development, with a supporting structure across Directors, Coordinators and a dedicated design and copy team.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Achieve annual revenue targets by successfully closing qualified inbound leads. Focus 70% of effort on running the end-to-end pitch process for CM-only and IAT pitch efforts; and 30% on managing Business Development team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development of RFP/RFI responses and presentations, shaping the storyline and mobilizing teams to deliver solutions under tight timelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire confidence in team members and effectively guide them through the response process.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive year-over-year topline growth by achieving/exceeding agreed upon revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring analytical rigor and strategic discipline to pitch positioning, proposal strategy, and team execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead both Critical Mass solo pitches and inter-agency pitches within Omnicom.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee forecasting and reporting on a weekly, quarterly, and monthly basis for the executive team and OMC leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and internalize Critical Mass’ client criteria to appropriately screen new business opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pitch opportunities that span from AOR, creative experience, media and performance marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate and maintain relationships with intermediaries to drive inbound lead generation.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draw on industry insights, past agency experience, and client needs to help formulate strategy and solutions in collaboration with the team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the company at awards and industry events, networking with industry leaders and prospective clients.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong intellectual curiosity and a desire to understand and address client pain points.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grasp each client’s unique business needs and challenges, developing tailored responses that demonstrate Critical Mass’ understanding.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess strong critical reasoning skills and provide well-reasoned critiques and suggestions on the direction of initiatives, department, company, or specific pitches.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in an interactive agency or related service industry; Bachelor’s degree from a four-year college or university.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of developing relationships with key industry players and building partnerships with sophisticated Fortune 100 buyers in the digital marketing space to drive new business for Critical Mass.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in meeting or exceeding new business revenue targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to cultivate trust and credibility with peers and maintain strong working relationships across all levels of Critical Mass’ distributed organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exude polish, professionalism, and executive presence in all client interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills, with the ability to clearly articulate and succinctly communicate value propositions, strategies, and proposed solutions to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience interfacing with agency C-suite during pitch engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High emotional intelligence and the ability to read the room is a must for this role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency\u0026amp;nbsp;with AI tools to enhance productivity output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates flexibility, adaptability, diplomacy, and strong work ethic as a collaborative team player\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in high-pressure pitch environments with tight deadlines and complex stakeholder management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A focused approach that is buttoned up and detail-oriented while maintaining big-picture strategic thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic as a team-player; results-oriented, flexible, patient, adaptable, persuasive, and diplomatic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing and mentoring staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;General management experience, particularly in account management, is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$190,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$230,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15479,"name":"Business Development/Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7309350","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3142876,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Media","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Media And Channel Planning","value_type":"single_select"}],"id":7309350,"updated_at":"2026-04-23T15:38:00-04:00","requisition_id":"6161","title":"VP, Media","company_name":"Critical Mass","first_published":"2025-10-08T17:39:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As the VP of Media, you will lead the development and execution of media strategies across key client accounts. The ideal candidate brings over 10 years of diverse media experience, with a strong emphasis on digital, and has a proven track record of managing and developing high-performing teams of 10 or more professionals. This role requires a confident, decisive leader who excels in client-facing settings, communicates effectively, and drives strategy, planning, and recommendations grounded in data-driven insights. Your leadership will be integral in shaping and optimizing media strategies that deliver measurable results for our clients.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and inspire a hybrid team (both in-person and remote).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee client relationships, ensuring alignment with marketing goals and budgets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage omni-channel campaigns and collaborate with social, creative, and other media teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive performance media strategies and optimization to ensure clients meet their KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend and lead regular client meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic advisor, guiding clients through the media planning process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with internal and external stakeholders to ensure seamless execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Strategy, Creative, Marketing Science, and Client Services leads across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Marketing and Media Managers with reporting templates, management, and client presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pull and deliver accurate data for initial analyses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights on campaign analysis and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and prepare new information for paid media plans, RFPs, and presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, build, and maintain relationships within the display and emerging media community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on the latest trends in interactive marketing and media and advise the Marketing and Media teams accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams, including social leads, creatives, and account managers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Must have:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Auto industry and agency experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of comprehensive media experience, with a passion and focus on digital.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience managing and developing teams of 10+ professionals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong leadership skills with the ability to make decisive decisions and maintain a confident, clear voice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in using data to inform media strategy, planning, and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with both tier 1 and tier 2 media (national and regional).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills, particularly in client-facing settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth understanding of key media channels, including search and social.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mentor and guide directors, supporting their professional growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading client meetings, driving performance media, and providing regular marketing pulse checks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to lead and grow a team of media professionals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with eMarketer, Nielsen, and comScore.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Google Ad products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level understanding of digital media and the digital landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of standard and rich media ad trafficking software for display, video, mobile, and emerging channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for digital media and staying ahead of industry trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible and adaptable to new situations and challenges.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with the OMNI marketing orchestration platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;What We Offer:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, compassionate leave, wellness days, and flex days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early Dismissal Friday’s (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 affinity groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!\u0026amp;nbsp; Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$210,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":37379,"name":"Media","child_ids":[],"parent_id":null}],"offices":[{"id":9734,"name":"Chicago","location":"Chicago, IL, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/criticalmass/jobs/7848799","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420721,"location":{"name":"New York"},"metadata":[{"id":170647,"name":"External Department","value":"Strategy","value_type":"single_select"},{"id":170691,"name":"External Sub Group","value":"Strategic Planning And Consulting","value_type":"single_select"}],"id":7848799,"updated_at":"2026-05-01T10:08:41-04:00","requisition_id":"7473","title":"VP, Strategy","company_name":"Critical Mass","first_published":"2026-05-01T10:08:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Critical Mass is looking for an exceptional VP, Strategy to lead strategic initiatives across a dynamic portfolio of premium brands and accounts spanning performance marketing, brand building, and customer experience domains. \u0026amp;nbsp;In this role, you\u0026#39;ll operate at a high level across both brand and performance disciplines driving\u0026amp;nbsp;strategic excellence. This is an opportunity to work with some of the world\u0026#39;s most\u0026amp;nbsp;recognizable brands, engage with clients, think strategically across channels, and build strong collaborative relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note- this role is open to New York only and remote work is not an option.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;You Will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and articulate compelling strategic recommendations grounded in data and insights, ensuring these recommendations and address client business objectives across paid media, brand positioning, and customer engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior clients, serving as a trusted strategic advisor and able to confidently engage in robust discussions and defend strategic rationale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with media teams, creative partners, and account management to ensure integrated strategy execution and alignment across all disciplines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven strategic experience at a VP or Group Director level in advertising or marketing agency setting, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success managing complex, high-stakes client relationships with senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with performance media platforms, DSPs, and data-driven marketing strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep capability in both performance marketing strategy and brand strategy; ability to balance short-term performance needs with long-term brand equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to articulate strategy clearly, defend recommendations with compelling rationale, and guide clients toward optimal solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working effectively with media, creative, and account teams in an IAT environment and the ability to align disciplines around shared strategic objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating across different client types, business models, and strategic challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to synthesize complex information and develop clear, actionable strategic recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort moving between big-picture strategy and tactical execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-solving mindset and intellectual rigor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with premium/luxury brands and/or performance-critical accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background with large multinational brands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Media planning or buying experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global maternity and parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive benefits packages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vacation, Flex days, and sick days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to online services for families and new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Summer Fridays (off at 3:00 PM local time every Friday)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 Affinity Groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internal learning and development programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise-wide employee discounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Our new hires \u0026amp;amp; employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work in the Calgary office for a minimum of 3 days a week.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;span\u0026gt;We continually \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;review ranges to address skills, experience and markets. Base salaries are determined during \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;our interview process, by assessing a number of factors that inclu\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;de, but aren’t limited to, a \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;candidate’s experience and skills relative to the scope and responsibilities of the position. For \u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;current CM employees, tenure will also be a consideration.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$210,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$240,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Critical Mass is an equal opportunity employer.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;and\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;mailto:no-reply@us.greenhouse-mail.io\u0026quot;\u0026gt;us.greenhouse-mail.io\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.\u0026lt;/em\u0026gt; \u0026lt;em\u0026gt;We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly. \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If U.S. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026quot;\u0026gt;https://www.consumer.ftc.gov/articles/job-scams#avoid\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Canada based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026quot;\u0026gt;https://www.canada.ca/en/services/finance/consumer-affairs.html\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If U.K. based:\u0026lt;span class=\u0026quot;apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.gov.uk/consumer-protection-rights\u0026quot;\u0026gt;https://www.gov.uk/consumer-protection-rights\u0026lt;/a\u0026gt;\u0026lt;br\u0026gt;If Costa Rica based: \u0026lt;a href=\u0026quot;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026quot;\u0026gt;https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx\u0026lt;/a\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":15120,"name":"Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":9740,"name":"New York","location":"New York, NY, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":75}}