{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/cortex/jobs/5380867008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4527846008,"location":{"name":"Remote"},"metadata":null,"id":5380867008,"updated_at":"2026-08-06T13:17:50-04:00","requisition_id":"130","title":"BDR Manager","company_name":"Cortex","first_published":"2026-08-06T11:34:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🧠 About Cortex\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our customers – from startups to Fortune 100 enterprises – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍 Location\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re \u0026lt;a href=\u0026quot;https://www.cortex.io/post/building-cortex-as-a-remote-first-company\u0026quot;\u0026gt;fully remote\u0026lt;/a\u0026gt; and welcome candidates from anywhere in the US! We have all-company offsites a few times a year where we fly the whole team out to meet in person, build stronger relationships, kick off important projects, and have fun!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 The Team\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are a mighty group of ~80 passionate individuals excited about building a product that developers love. We recently raised $60M in Series C Funding this year led by Scale Ventures (with participation from Sequoia, IVP, and others) to build the Future of Developer Experience. You can read more about it \u0026lt;a href=\u0026quot;https://www.cortex.io/post/announcing-series-c\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;💼 \u0026lt;strong\u0026gt;Role Summary\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We’re looking for a BDR Manager to lead and scale our team. You will be responsible for coaching, motivating, and managing a team of BDRs to hit pipeline targets, refining our outbound strategies, improving repeatable processes for scale and partnering closely with Sales and Marketing leadership to ensure we are targeting the right accounts effectively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🛠️ \u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership:\u0026lt;/strong\u0026gt; Recruit, onboard, and coach a high-performing team of BDRs. Provide regular feedback, training, and mentorship to ensure continuous improvement and professional development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Execution:\u0026lt;/strong\u0026gt; Own the BDR team\u0026#39;s performance metrics, ensuring the team consistently meets or exceeds quota for qualified opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategy \u0026amp;amp; Process:\u0026lt;/strong\u0026gt; Develop and iterate on outbound prospecting strategies, messaging, and cadences. Optimize our sales stack and lead routing processes for maximum efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Collaborate closely with Marketing and Sales leadership to align on target accounts, campaign themes, and funnel handoff processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;✔️ Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in sales development or business development, including at least 2 years in a management or team lead role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of hitting or exceeding pipeline generation quotas in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level knowledge of common sales tools (Salesforce, Salesloft/Outreach, Gong, LinkedIn Sales Nav).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong coaching skills with a focus on empathy, data-driven feedback, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills and the ability to rally a team towards ambitious goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;💰\u0026lt;strong\u0026gt; Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Starting Salary Range: \u0026lt;em\u0026gt;$175,000 – $210,000\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-based Variable Commission\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Equity Package\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for equity and benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🌴 \u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;National medical, dental \u0026amp;amp; vision insurance (we cover 100% for employees!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO \u0026amp;amp; flexible working hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gender-neutral parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$1000 yearly Learning \u0026amp;amp; Development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$400 monthly perks stipend (use it on anything)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pet Insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cortex is committed to a diverse and inclusive workplace. Cortex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;people@cortex.io\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4000351008,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4000271008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app8.greenhouse.io/ai_opt_out_request/job_post/5380867008/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/cortex/jobs/5131543008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4433342008,"location":{"name":"Remote"},"metadata":null,"id":5131543008,"updated_at":"2026-08-06T12:54:41-04:00","requisition_id":"115","title":"Lead Software Engineer, Backend","company_name":"Cortex","first_published":"2026-02-24T17:06:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🧠 About Cortex\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our customers – from startups to Fortune 100 enterprises\u0026amp;nbsp; – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍Location\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re \u0026lt;a href=\u0026quot;https://www.cortex.io/post/building-cortex-as-a-remote-first-company\u0026quot;\u0026gt;fully remote\u0026lt;/a\u0026gt; and welcome candidates from across the US. We get together a few times a year for company offsites where we build stronger relationships, kick off important work, and genuinely enjoy spending time together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 The Team\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Our team is ~80 people building something developers actually want to use. We recently raised a $60M Series C led by Scale Ventures (alongside Sequoia and IVP). We\u0026#39;re focused on making engineering teams more effective. You can read more about our latest funding round \u0026lt;a href=\u0026quot;https://www.cortex.io/post/announcing-series-c\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🖥️ Job Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Lead Software Engineer, Backend\u0026lt;/strong\u0026gt; to join our team and help us build a new category of developer tooling. You will solve deeply technical problems and dive into scalability issues. You will play a critical role in designing, implementing, and maintaining the core backend systems that power Cortex while working closely with the product and support engineering teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;⚙️ Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain scalable, and efficient backend systems and services that meet enterprise requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work alongside other engineers to build new features and enhance existing ones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize and improve the performance, reliability, and scalability of existing backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in operating our systems in production, including Incident Response on a rotational basi\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct code reviews and provide constructive feedback to team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable, and testable code that adheres to best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering, product, leadership, sales, and our customers to better understand design requests and user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually improve existing planning, development, deployment processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;✔️Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science or related field, or equivalent work experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience building backend applications using any modern programming language\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with distributed systems, microservices, and cloud computing platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern data storage solutions, such as MySQL, Postgres, MongoDB etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of current standard methodologies and to try, learn and adapt to new technologies and programming languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid fundamental skills in data structures, algorithms, and web development best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mentor and coach junior engineers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;💰\u0026lt;strong\u0026gt; Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Starting Salary Range: $215,000 and $245,000\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Equity Package\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for equity and benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🌴 \u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;National medical, dental \u0026amp;amp; vision insurance (we cover 100% for employees!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO \u0026amp;amp; flexible working hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gender-neutral parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$1000 yearly Learning \u0026amp;amp; Development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$400 monthly perks stipend (use it on anything)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pet Insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cortex is committed to a diverse and inclusive workplace. Cortex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;people@cortex.io\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4000353008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4000271008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app8.greenhouse.io/ai_opt_out_request/job_post/5131543008/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/cortex/jobs/5383170008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4529035008,"location":{"name":"Remote"},"metadata":null,"id":5383170008,"updated_at":"2026-08-07T13:13:46-04:00","requisition_id":"131","title":"Manager, Customer Engineering","company_name":"Cortex","first_published":"2026-08-07T13:13:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🧠 About Cortex\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our customers – from startups to Fortune 100 enterprises\u0026amp;nbsp; – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍Location\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re \u0026lt;a href=\u0026quot;https://www.cortex.io/post/building-cortex-as-a-remote-first-company\u0026quot;\u0026gt;fully remote\u0026lt;/a\u0026gt; and welcome candidates from anywhere in the US! We have all-company offsites a few times a year where we fly the whole team out to meet in person, build stronger relationships, kick off important projects, and have fun!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 The Team\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are a mighty group of ~80 passionate individuals excited about building a product that developers love. We recently raised $60M in Series C Funding this year led by Scale Ventures (with participation from Sequoia, IVP, and others) to build the Future of Developer Experience. You can read more about it \u0026lt;a href=\u0026quot;https://www.cortex.io/post/announcing-series-c\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;💼 Role Summary\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Manager of Customer Engineering, you\u0026#39;ll lead and grow the Customer Engineering team (our Technical Support team) while staying hands-on with the most complex technical work. You\u0026#39;ll balance the day-to-day of:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;People Management:\u0026amp;nbsp; Coaching, performance, hiring, workload\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Ownership:\u0026amp;nbsp; Becoming a product expert and continuously deepening that expertise, unblocking escalations, and setting the technical bar for the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You are accountable for the team and their output.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🛠️ \u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, onboard, and develop the Customer Engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear goals and growth plans for the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own performance management, which includes calibration and feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage team capacity and workload distribution across tickets and projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Ownership\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step into complex tickets and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the final technical escalation point when a Senior CE needs backup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft, review, and merge PRs where applicable\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Quality and Trend Analysis\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;QA a sample of tickets regularly to ensure resolution quality, tone and adherence to playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track recurring issues and support trends across the team to update processes, tooling or documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on team health metrics (resolution time, ticket volume, escalation rates) to leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Process and Enablement\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the team’s operating rhythm - ticket triage, escalation paths, on-call coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own troubleshooting playbooks, onboarding guides, and internal documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify where AI or automation can reduce manual ticket work and drive adoption\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Partnership\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent Customer Engineering in planning and prioritization discussions with Engineering and Product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for customer-driven product improvements based on patterns the team surfaces\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;✔️ \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Qualifications / Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in a customer-facing technical role (Customer Engineering, Technical Support, Solutions Engineering, or similar) with hands-on experience troubleshooting production issues for enterprise customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years directly managing a technical team, with accountability for hiring, performance management, and career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable reading code across our stack, with a habit of continuously learning the product deeply enough to identify root cause and hold credible technical conversations with Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Git-based workflows, CI/CD, and standard engineering practices (code review, testing, deployment)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of using ticket and support trend data to drive concrete process, tooling, or documentation improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering cross-functionally with Engineering and Product, translating customer patterns into actionable feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication; comfortable serving as the final technical escalation point on high-stakes customer issues\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a B2B SaaS or developer tooling company, ideally supporting technical personas (engineers, platform teams, SREs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or improving support tooling, automation, or AI-assisted workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling a support or customer engineering team through a growth stage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;💰\u0026lt;strong\u0026gt; Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Starting Salary Range: $150,000 - $175,000\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Equity Package\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for equity and benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🌴 \u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;National medical, dental \u0026amp;amp; vision insurance (we cover 100% for employees!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO \u0026amp;amp; flexible working hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gender-neutral parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$1000 yearly Learning \u0026amp;amp; Development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$400 monthly perks stipend (use it on anything)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pet Insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cortex is committed to a diverse and inclusive workplace. Cortex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;people@cortex.io\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4000352008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4000271008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app8.greenhouse.io/ai_opt_out_request/job_post/5383170008/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/cortex/jobs/5370668008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4522587008,"location":{"name":"Remote"},"metadata":null,"id":5370668008,"updated_at":"2026-07-27T11:40:11-04:00","requisition_id":"127","title":"Senior Customer Success Manager (PST)","company_name":"Cortex","first_published":"2026-07-24T19:20:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🧠 About Cortex\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our customers – from startups to Fortune 100 enterprises\u0026amp;nbsp; – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;📍Location\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re \u0026lt;a href=\u0026quot;https://www.cortex.io/post/building-cortex-as-a-remote-first-company\u0026quot;\u0026gt;fully remote\u0026lt;/a\u0026gt; and typically welcome candidates from anywhere in the US. However, for this specific position, we are ideally looking for candidates located in the\u0026lt;strong\u0026gt; AMER Pacific Time Zone\u0026lt;/strong\u0026gt; due to a portion of the book of business being located in ANZ/APAC regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 The Team\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are a mighty group of ~80 passionate individuals excited about building a product that developers love. We recently raised $60M in Series C Funding this year led by Scale Ventures (with participation from Sequoia, IVP, and others) to build the Future of Developer Experience. You can read more about it \u0026lt;a href=\u0026quot;https://www.cortex.io/post/announcing-series-c\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;💼 Job Summary:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We’re looking for a Senior Customer Success Manager to join our growing Customer Success team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Sr. CSM at Cortex, you’ll be the strategic partner for some of our largest and most sophisticated customers — ensuring they realize tangible business outcomes while also navigating the technical depth of our platform and the broader engineering ecosystem. You’ll build deep relationships across all levels of a customer’s organization, from hands-on engineering leaders to C-suite executives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires an exceptional ability to bridge technical expertise with strategic business value, guiding customers both through tactical implementation details and big-picture conversations about productivity, efficiency, and ROI. You’ll be both a trusted technical advisor and an executive-level consultant.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact, high-ownership role perfect for someone who thrives in fast-paced environments, brings a strong technical foundation, and is passionate about delivering outcomes that matter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;💻 Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the customer journey\u0026lt;/strong\u0026gt; post-sale, leading onboarding, adoption, success, and renewal efforts across your book of strategic enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive value realization\u0026lt;/strong\u0026gt; by helping customers align Cortex to their engineering excellence, operational efficiency, and platform modernization initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as a technical advisor\u0026lt;/strong\u0026gt; by developing a deep understanding of the Cortex platform, SDLC best practices, cloud-native environments, and DevOps/Platform Engineering domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead high-stakes conversations\u0026lt;/strong\u0026gt; with executives during business reviews, expansion discussions, and renewal negotiations — tying product adoption to measurable business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Identify risks and opportunities\u0026lt;/strong\u0026gt; early, and create structured action plans to drive customer health, mitigate churn, and accelerate growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocate internally\u0026lt;/strong\u0026gt; for your customers by partnering closely with Cortex Product, Engineering, and Sales teams, influencing product roadmap and strategy based on customer feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously raise the bar\u0026lt;/strong\u0026gt; for how Cortex drives technical adoption, customer outcomes, and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to the evolution\u0026lt;/strong\u0026gt; of our Customer Success motion — bringing ideas, feedback, and process improvements to help us scale a world-class CS organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel expectation of up to 30%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;✔️Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Customer Success, Solutions Engineering, or similar customer-facing roles in SaaS, with a strong preference for backgrounds in developer tools, infrastructure, platform engineering, or cloud-native technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success managing large, complex enterprise accounts with a track record of driving adoption, value realization, and renewal/expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to\u0026amp;nbsp;converse fluently with technical users (engineering managers, SREs, platform teams) and speak to strategic outcomes with executives (VP Eng, CTOs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of modern software development lifecycle (SDLC) practices, DevOps, cloud infrastructure (AWS, GCP, Azure), and internal platform models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen — comfortable framing technical work in terms of business impact, ROI, and strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High bias toward action, ownership mentality, and comfort operating in fast-moving, high-accountability environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding communication skills — clear, confident, consultative, and empathetic.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;💰\u0026lt;strong\u0026gt; Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Starting Salary Range: $145,000 and $170,000\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;On Target Commission\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Equity Package\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for equity and benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🌴 \u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;National medical, dental \u0026amp;amp; vision insurance (we cover 100% for employees!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO \u0026amp;amp; flexible working hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gender-neutral parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$1000 yearly Learning \u0026amp;amp; Development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$400 monthly perks stipend (use it on anything)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pet Insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cortex is committed to a diverse and inclusive workplace. Cortex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;people@cortex.io\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4000352008,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4000271008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app8.greenhouse.io/ai_opt_out_request/job_post/5370668008/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/cortex/jobs/5380208008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4527545008,"location":{"name":"Remote"},"metadata":null,"id":5380208008,"updated_at":"2026-08-07T14:46:05-04:00","requisition_id":"129","title":"Senior Data Engineer","company_name":"Cortex","first_published":"2026-08-07T14:46:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🧠 About Cortex\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Cortex is the Engineering Operations Platform - mission control for the AI software factory. As AI multiplies how much teams ship, code stops being the bottleneck and everything around it becomes the constraint. Cortex gives engineering organizations the visibility, governance, and golden paths to move fast without runaway risk to reliability and security - across Catalog and Context Graph, Scorecards, Engineering Intelligence, Self-Service and Workflows, and AI Impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We\u0026#39;re a YC company, SOC 2 Type II and ISO/IEC 27001 certified, used by teams like Rapid7, Xero, BigCommerce, Skyscanner, LetsGetChecked, and H\u0026amp;amp;R Block. AI-augmented engineering is the floor here, not a side experiment - Cortex engineers build on Cortex every day.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;📍Location\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re \u0026lt;a href=\u0026quot;https://www.cortex.io/post/building-cortex-as-a-remote-first-company\u0026quot;\u0026gt;fully remote\u0026lt;/a\u0026gt; and welcome candidates from anywhere in the US! We have all-company offsites a few times a year where we fly the whole team out to meet in person, build stronger relationships, kick off important projects, and have fun!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;🤝 The Team\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are a mighty group of 80 passionate individuals excited about building a product that developers love. We recently raised $60M in Series C Funding this year led by Scale Ventures (with participation from Sequoia, IVP, and others) to build the Future of Developer Experience. You can read more about it \u0026lt;a href=\u0026quot;https://www.cortex.io/post/announcing-series-c\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;💼\u0026amp;nbsp;\u0026lt;strong\u0026gt;Role Summary \u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As a \u0026lt;strong\u0026gt;Senior Data Engineer\u0026lt;/strong\u0026gt;, you’ll own our internal data systems and pipelines. You will be responsible for the ingestion, transformation, and warehousing that power reporting across the company - consolidating a stack currently spread across Segment, Hevo, BigQuery, and Omni into a single, trustworthy source of truth, and laying the foundation for higher-volume data work as we grow. You\u0026#39;ll partner closely with GTM operations to ensure our AI-driven automation \u0026amp;amp; tools areis built on accurate, well-modeled data, including you\u0026#39;ll own product analytics.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;🛠️\u0026amp;nbsp;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own data pipelines end to end - ingestion, transformation (dbt), warehousing (BigQuery), and delivery into reporting and BI (Omni)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit and map the existing data systems before rebuilding, then consolidate the stack toward a single source of truth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain dbt models and transformation logic with tests, documentation, and clear contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish data quality, observability, and reliability practices so pipelines are maintained intentionally rather than reactively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own product analytics: instrumentation and event tracking, data models for usage and adoption, and the metrics GTM and product teams rely on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM operations to consolidate reporting into a single tool and ensure we have the right data foundations for AI automation and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support research for external reports (e.g. the Engineering in the Age of AI benchmark report), partnering with marketing to source, validate, and pull the right data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lay the groundwork for high-volume and streaming ingestion (e.g. telemetry / OpenTelemetry) as the product moves that way\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;✔️Qualifications \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science or related field, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of hands-on data engineering experience building and owning production pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with dbt, a cloud data warehouse (BigQuery or equivalent), and ETL/ELT tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL and proficiency in a general-purpose language (e.g. Python) for pipeline and transformation work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid data modeling judgment with a focus on data quality, testing, and reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias toward mapping and rationalizing a messy environment before adding to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, including with non-engineering stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent, critical use of AI in day-to-day engineering, reviewing AI output as carefully as a teammate\u0026#39;s PR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with high-volume / streaming systems (ClickHouse, OpenTelemetry) or CDP / ETL tools (Segment, Hevo) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience at a startup is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;💰\u0026lt;strong\u0026gt; Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Starting Salary Range: $175,000.00 to $205,000.00\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Equity Package\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;*\u0026lt;em\u0026gt;Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for equity and benefits.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;🌴\u0026amp;nbsp;\u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;National medical, dental \u0026amp;amp; vision insurance (we cover 100% for employees!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO \u0026amp;amp; flexible working hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gender-neutral parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$1000 yearly Learning \u0026amp;amp; Development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$400 monthly perks stipend (use it on anything)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pet Insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Cortex is committed to a diverse and inclusive workplace. Cortex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email people@cortex.io \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4000353008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4000271008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app8.greenhouse.io/ai_opt_out_request/job_post/5380208008/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/cortex/jobs/5379820008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4527345008,"location":{"name":"Remote"},"metadata":null,"id":5379820008,"updated_at":"2026-08-07T14:46:23-04:00","requisition_id":"128","title":"Staff Platform Engineer","company_name":"Cortex","first_published":"2026-08-07T14:46:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🧠 About Cortex\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Cortex is the Engineering Operations Platform - mission control for the AI software factory. As AI multiplies how much teams ship, code stops being the bottleneck and everything around it becomes the constraint. Cortex gives engineering organizations the visibility, governance, and golden paths to move fast without runaway risk to reliability and security - across Catalog and Context Graph, Scorecards, Engineering Intelligence, Self-Service and Workflows, and AI Impact.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We\u0026#39;re a YC company, SOC 2 Type II and ISO/IEC 27001 certified, used by teams like Rapid7, Xero, BigCommerce, Skyscanner, LetsGetChecked, and H\u0026amp;amp;R Block. AI-augmented engineering is the floor here, not a side experiment - Cortex engineers build on Cortex every day.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;📍Location\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re \u0026lt;a href=\u0026quot;https://www.cortex.io/post/building-cortex-as-a-remote-first-company\u0026quot;\u0026gt;fully remote\u0026lt;/a\u0026gt; and welcome candidates from anywhere in the US! We have all-company offsites a few times a year where we fly the whole team out to meet in person, build stronger relationships, kick off important projects, and have fun!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;🤝 The Team\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are a mighty group of 80 passionate individuals excited about building a product that developers love. We recently raised $60M in Series C Funding this year led by Scale Ventures (with participation from Sequoia, IVP, and others) to build the Future of Developer Experience. You can read more about it \u0026lt;a href=\u0026quot;https://www.cortex.io/post/announcing-series-c\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;💼\u0026amp;nbsp;\u0026lt;strong\u0026gt;Role Summary \u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As \u0026lt;strong\u0026gt;Staff Platform Engineer\u0026lt;/strong\u0026gt;, you will own and define the architecture of Cortex\u0026#39;s infrastructure and platform. Working closely with engineering leadership and product, you will lead the foundational platform work that keeps us scalable, reliable, and secure as we grow - the deploy pipeline, multi-tenant isolation, database stability, and the deployment and compliance capabilities (including dedicated / single-tenant instances and FedRAMP-class requirements) that our largest customers depend on.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;🛠️\u0026amp;nbsp;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define architecture and best practices for the platform and infrastructure layer the product is built on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the deploy pipeline and lead the move to a GitOps model (Argo) for fast, safe releases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and harden multi-tenant isolation and blast-radius protection for top-tier customers, including the path to dedicated / single-tenant deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead database stabilization and the platform work behind performance, availability, and safe migrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the infrastructure foundations for compliance-heavy and government deployments (encryption, authentication, boundary and data-flow design)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standard for observability, on-call, and operational readiness across engineering, and evangelize platform-first thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with leadership and product to translate platform capabilities into customer-facing offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;✔️Qualifications \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in computer science or related field, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of hands-on experience designing, operating, and scaling high-performance production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in Kubernetes and infrastructure-as-code (e.g. Terraform)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong database proficiency (e.g. Postgres) with experience in performance, availability, and migrations at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architectural judgment at the system and cross-team level - you reason about blast radius and the next class of failure (multi-region, scale step-changes) before it bites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working proficiency in at least one application language (JVM preferred) - comfortable going into the code to debug or ship a change where the infra and application layers meet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong security mindset - IaC, secrets management, least privilege, and common appsec risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent, critical use of AI in day-to-day engineering, reviewing AI output as carefully as a teammate\u0026#39;s PR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and collaboration abilities, with a proven track record of setting technical direction others follow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FedRAMP, FISMA, or other government / compliance deployment experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience at a hyper-growth startup is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;💰\u0026lt;strong\u0026gt; Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Starting Salary Range: $250,000.00 to $285,000.00\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Equity Package\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;*\u0026lt;em\u0026gt;Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for equity and benefits.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;🌴 \u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;National medical, dental \u0026amp;amp; vision insurance (we cover 100% for employees!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO \u0026amp;amp; flexible working hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gender-neutral parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$1000 yearly Learning \u0026amp;amp; Development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$400 monthly perks stipend (use it on anything)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pet Insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cortex is committed to a diverse and inclusive workplace. Cortex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email people@cortex.io \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4000353008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4000271008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app8.greenhouse.io/ai_opt_out_request/job_post/5379820008/ai_opt_out"}],"meta":{"total":6}}