{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7544101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3339612,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5252 Information Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/16KkU4pYjdUpb1G1_adrfaPdFGL7rCOsPGR9Luvh4_hI/edit?tab=t.0#heading=h.jvt1jxxyrfx6","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver Metro","value_type":"long_text"}],"id":7544101,"updated_at":"2026-03-23T13:31:59-04:00","requisition_id":"R26_000039","title":"Analytics Engineer","company_name":"Contentful","first_published":"2026-01-21T18:11:08-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an experienced \u0026lt;strong\u0026gt;Analytics Engineer\u0026lt;/strong\u0026gt; to help build the next generation of Contentful’s analytics foundation, powering Insight 360, our unified Snowflake-based data platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll design and maintain robust, scalable data models that make our business data accessible and actionable across all teams. You’ll collaborate with engineers, analysts, and business stakeholders to deliver high-quality, trusted datasets that enable data-driven decision-making across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your work will sit at the heart of Contentful’s data evolution, helping us move to a modern, governed, and insight-led architecture.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Modeling \u0026amp;amp; Transformation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain efficient, scalable analytics models in \u0026lt;strong\u0026gt;dbt \u0026lt;/strong\u0026gt;and \u0026lt;strong\u0026gt;Snowflake\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transform raw data from diverse domains (product, finance, sales, marketing, operations) into analytics-ready structures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply best practices in modularity, documentation, and testing to ensure long-term reliability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pipeline Ownership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of analytics engineering projects end-to-end: from scoping requirements through implementation and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop reusable, maintainable data transformations that enable self-serve analytics in \u0026lt;strong\u0026gt;Tableau\u0026lt;/strong\u0026gt; and other BI tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with analysts, data scientists, and business teams to define and deliver trusted data assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with data platform engineers to optimize performance, governance, and cost efficiency in Snowflake.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the shared data catalog and drive adoption of best practices across analytics and engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 3+ years in analytics engineering, data engineering, or BI development in a modern data stack environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Modeling:\u0026lt;/strong\u0026gt; Proven expertise with \u0026lt;strong\u0026gt;SQL \u0026lt;/strong\u0026gt;to build modular and well-documented data models in dbt. Understanding of various data modeling techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Warehouse Experience:\u0026lt;/strong\u0026gt; Deep knowledge of \u0026lt;strong\u0026gt;Snowflake\u0026lt;/strong\u0026gt; (warehouses, roles, virtual warehouses, performance tuning).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration:\u0026lt;/strong\u0026gt; Strong ability to work cross-functionally with analysts, engineers, and business stakeholders to translate needs into technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Ops:\u0026lt;/strong\u0026gt; Experience applying version control, testing, and observability practices in dbt or similar frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Visualization:\u0026lt;/strong\u0026gt; Experience structuring data for BI tools such as \u0026lt;strong\u0026gt;Tableau\u0026lt;/strong\u0026gt;, focusing on scalability and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ingestion \u0026amp;amp; Orchestration:\u0026lt;/strong\u0026gt; Familiarity with \u0026lt;strong\u0026gt;Airflow\u0026lt;/strong\u0026gt;, or similar tools for data ingestion and orchestration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reverse ETL:\u0026lt;/strong\u0026gt; Working knowledge of tools like \u0026lt;strong\u0026gt;Hightouch\u0026lt;/strong\u0026gt; for operationalizing insights back into business systems (e.g., Salesforce, Gainsight).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Governance:\u0026lt;/strong\u0026gt; Understanding of data cataloging, lineage, and documentation using tools like \u0026lt;strong\u0026gt;Atlan\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/21/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $119,000- $161,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7655886","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371359,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2100 Sales Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1AP-DSoYQlw-XwfqoKsQ9KzoFYgU1NVXB3RDq08kqWs0/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London","value_type":"long_text"}],"id":7655886,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000100","title":"Area Vice President, Mid-Market","company_name":"Contentful","first_published":"2026-03-02T09:21:43-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The position of \u0026lt;strong\u0026gt;Area Vice President, Mid-Market EMEA \u0026lt;/strong\u0026gt;\u0026amp;nbsp;(f/m/d)is a critical leadership role within our EMEA Sales organisation, reporting directly to the \u0026lt;strong\u0026gt;SVP EMEA \u0026amp;amp; APAC\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role carries both \u0026lt;strong\u0026gt;first-line and second-line management responsibilities\u0026lt;/strong\u0026gt;, leading a team of Mid-Market Sales Managers and their respective Account Executives. You will be responsible for building, scaling, and developing a high-performing regional sales organisation focused on organisations across EMEA with revenues between \u0026lt;strong\u0026gt;$100m and $1bn USD\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior sales leader with a strong SaaS background, you will drive regional strategy, operational excellence, and consistent revenue growth across the Mid-Market segment. You will partner cross-functionally to accelerate pipeline generation, optimise go-to-market execution, navigate complex procurement cycles, and act as an executive stakeholder for strategic customers within your region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a quota-carrying leader, you own the regional forecast, proactively identify and mitigate risks, capitalise on opportunities, and continuously elevate performance through structured coaching, talent development, and strong sales leadership.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and scale a growing Mid-Market sales organisation across EMEA, managing both Sales Managers and Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive new business acquisition and expansion across organisations with $100m–$1bn revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and execute the regional Mid-Market strategy aligned to broader EMEA \u0026amp;amp; APAC objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build repeatable, scalable processes and best practices to drive predictable revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own regional forecasting, pipeline health, and quota attainment across multiple teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop leadership capability within first-line managers through coaching and mentorship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as senior point of escalation internally and in strategic customer engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to regional strategy through data-driven insights, performance metrics, and market intelligence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate proactively with Business Development, Solution Engineering, Marketing, Recruitment, Product, Partnerships, and Customer Success to ensure strong regional alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a high-performance culture focused on accountability, customer value, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of SaaS sales experience, with significant experience in Mid-Market or Enterprise segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5+ years in sales leadership, including managing managers (second-line leadership experience preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience selling into organisations with $100m–$1bn revenue across EMEA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in closing and scaling multi-six-figure new business and expansion ACV\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to recruit, develop, and retain high-performing sales managers and Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing and driving consistent sales methodologies and qualification frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and data-driven approach to forecasting, pipeline management, and performance optimisation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly effective communicator with strong executive presence and stakeholder management capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building loyal, referenceable customers across diverse European markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent overachievement of quota and revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;German language skills beneficial but not essential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7540187","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3331401,"location":{"name":"New York, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3300 Product Marketing","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/14Y0R_SfXkGlToZYEcQAjUC9cqOlAFEcg_Q1SxXZbQEw/edit?tab=t.0#heading=h.l18nz8bnu03r","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"New York, NY.       Comp: 102-138K \nDenver, CO            comp Min 83K-113K \nSan Francisco, CA. Comp: 115-155K","value_type":"long_text"}],"id":7540187,"updated_at":"2026-03-23T13:46:08-04:00","requisition_id":"R26_000008","title":"Associate Product Marketing Manager - Enterprise GTM","company_name":"Contentful","first_published":"2026-01-14T17:01:03-05:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading composable content platform that helps organizations deliver modern digital experiences at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an Associate Product Marketing Manager, Enterprise GTM to support go-to-market efforts for complex, high-value customer engagements. In this role, you will help translate Contentful’s platform capabilities and solutions into clear, compelling narratives and materials that support enterprise sales and marketing initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely with Marketing, Product Marketing, Sales, and cross-functional partners to ensure messaging is consistent, credible, and aligned to enterprise buyer needs. This role is well-suited for someone early in their product marketing career who wants exposure to enterprise selling environments, strategic customer conversations, and competitive markets.\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the development of enterprise-focused positioning and messaging by adapting core product and solution narratives to resonate with common enterprise buyer needs, use cases, and roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help maintain core pitch materials and messaging frameworks used in enterprise sales and marketing conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the creation and refinement of enterprise-ready assets, including presentations, one-pagers, executive summaries, and supporting content used throughout the buyer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in tailoring existing materials to ensure they are clear, concise, and appropriate for senior and executive-level audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales and Marketing teams to support coordinated go-to-market initiatives, ensuring messaging and materials are aligned across campaigns, field programs, and customer engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support sales enablement efforts by helping prepare and present resources that guide teams on positioning, common customer questions, and competitive considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather qualitative feedback from internal stakeholders to understand how messaging and materials are landing in the field, and help incorporate insights into ongoing improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with basic research and analysis of market, customer, and competitive inputs to inform messaging updates and content priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of experience in product marketing, solutions marketing, sales enablement, demand generation, or a related role in B2B SaaS or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to enterprise or strategic sales environments, or an interest in supporting complex buying processes with multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and presentation skills, with the ability to communicate complex concepts clearly and confidently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort collaborating with cross-functional partners across Product, Sales, and Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical and thoughtful mindset, with interest in understanding customer needs, market dynamics, and competitive landscapes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, detail-oriented, and able to manage multiple projects in parallel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A growth mindset and eagerness to learn, take feedback, and build enterprise product marketing skills over time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Range: $102,000 - $138,000\u0026lt;/p\u0026gt;\n\u0026lt;h6\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-hybrid\u0026lt;/span\u0026gt;\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26772,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":98377,"name":"New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":19176}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7554934","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3343189,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1JHNkgvuh03-kDbW09E2HLQrxV46kLfgBWPQaIYwLgAs/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"london / UK","value_type":"long_text"}],"id":7554934,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000050","title":"Backend Software Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-28T12:41:15-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is building new foundational capabilities to enable customers to build personalized, AI-enhanced digital experiences at Enterprise scale. Our team’s mission is to enable digital teams across the world to quickly build the best digital experiences imaginable. We\u0026#39;re only scratching the surface of our full potential and you have an opportunity to join us on the incredible journey ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a mid-level \u0026lt;strong\u0026gt;Backend Software Engineer\u0026lt;/strong\u0026gt; to join the Entity Architecture team, who are building the systems enabling structured content to be connected, transformed and shaped for different digital experiences and platforms. This team is at the heart of our most important initiative, and are responsible for building the next-generation services that will power customer experiences for years to come - serving millions (if not billions) of customer requests a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a high-performing, remote-first development team based in Europe. This role is ideal for engineers who enjoy deep technical work and want to see their ideas come to life in real-world product experiences. This is an incredible opportunity to join us at this exciting time and do meaningful, challenging work whilst growing your career.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build core backend systems for dynamic content resolution and delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve APIs, schemas, and versioning strategies with long-term stability in mind, which can consistently cater to billions of requests every month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve complex engineering and Content Modelling problems, working across multiple layers and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement deterministic, cache-aware execution pipelines with strong performance guarantees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop on our Platform with services like AWS, CloudFlare, Docker, Kubernetes, and Terraform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the system in production, including observability, debugging and operational reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product managers and other engineers to integrate with a high-performance ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong backend skills and knowledge of system design, performance and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with owning/maintaining and improving complex, long-lived production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with evolving APIs and data models used by other teams or customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product mindset with empathy for customers (content practitioners, marketers, and developers).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively in ambiguity and make sound technical tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong teamwork skills, able to explain the reasoning behind your technical choices and be open to diverse opinions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Bonus\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript, GraphQL and serverless applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with declarative systems, data transformation pipelines and cache-heavy architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with content platforms, personalization, or similar systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI tooling and leveraging it in your daily work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What’s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7686060","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3343189,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1JHNkgvuh03-kDbW09E2HLQrxV46kLfgBWPQaIYwLgAs/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"london / UK","value_type":"long_text"}],"id":7686060,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000050","title":"Backend Software Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-03-06T03:11:39-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is building new foundational capabilities to enable customers to build personalized, AI-enhanced digital experiences at Enterprise scale. Our team’s mission is to enable digital teams across the world to quickly build the best digital experiences imaginable. We\u0026#39;re only scratching the surface of our full potential and you have an opportunity to join us on the incredible journey ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a mid-level \u0026lt;strong\u0026gt;Backend Software Engineer\u0026lt;/strong\u0026gt; to join the Entity Architecture team, who are building the systems enabling structured content to be connected, transformed and shaped for different digital experiences and platforms. This team is at the heart of our most important initiative, and are responsible for building the next-generation services that will power customer experiences for years to come - serving millions (if not billions) of customer requests a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a high-performing, remote-first development team based in Europe. This role is ideal for engineers who enjoy deep technical work and want to see their ideas come to life in real-world product experiences. This is an incredible opportunity to join us at this exciting time and do meaningful, challenging work whilst growing your career.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build core backend systems for dynamic content resolution and delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve APIs, schemas, and versioning strategies with long-term stability in mind, which can consistently cater to billions of requests every month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve complex engineering and Content Modelling problems, working across multiple layers and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement deterministic, cache-aware execution pipelines with strong performance guarantees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop on our Platform with services like AWS, CloudFlare, Docker, Kubernetes, and Terraform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the system in production, including observability, debugging and operational reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product managers and other engineers to integrate with a high-performance ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong backend skills and knowledge of system design, performance and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with owning/maintaining and improving complex, long-lived production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with evolving APIs and data models used by other teams or customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product mindset with empathy for customers (content practitioners, marketers, and developers).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively in ambiguity and make sound technical tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong teamwork skills, able to explain the reasoning behind your technical choices and be open to diverse opinions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Bonus\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript, GraphQL and serverless applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with declarative systems, data transformation pipelines and cache-heavy architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with content platforms, personalization, or similar systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI tooling and leveraging it in your daily work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What’s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7725939","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3343189,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1JHNkgvuh03-kDbW09E2HLQrxV46kLfgBWPQaIYwLgAs/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"london / UK","value_type":"long_text"}],"id":7725939,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000050","title":"Backend Software Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-03-17T05:20:38-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is building new foundational capabilities to enable customers to build personalized, AI-enhanced digital experiences at Enterprise scale. Our team’s mission is to enable digital teams across the world to quickly build the best digital experiences imaginable. We\u0026#39;re only scratching the surface of our full potential and you have an opportunity to join us on the incredible journey ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a mid-level \u0026lt;strong\u0026gt;Backend Software Engineer\u0026lt;/strong\u0026gt; to join the Entity Architecture team, who are building the systems enabling structured content to be connected, transformed and shaped for different digital experiences and platforms. This team is at the heart of our most important initiative, and are responsible for building the next-generation services that will power customer experiences for years to come - serving millions (if not billions) of customer requests a day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a high-performing, remote-first development team based in Europe. This role is ideal for engineers who enjoy deep technical work and want to see their ideas come to life in real-world product experiences. This is an incredible opportunity to join us at this exciting time and do meaningful, challenging work whilst growing your career.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build core backend systems for dynamic content resolution and delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve APIs, schemas, and versioning strategies with long-term stability in mind, which can consistently cater to billions of requests every month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve complex engineering and Content Modelling problems, working across multiple layers and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement deterministic, cache-aware execution pipelines with strong performance guarantees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop on our Platform with services like AWS, CloudFlare, Docker, Kubernetes, and Terraform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the system in production, including observability, debugging and operational reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with product managers and other engineers to integrate with a high-performance ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong backend skills and knowledge of system design, performance and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with owning/maintaining and improving complex, long-lived production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with evolving APIs and data models used by other teams or customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product mindset with empathy for customers (content practitioners, marketers, and developers).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively in ambiguity and make sound technical tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong teamwork skills, able to explain the reasoning behind your technical choices and be open to diverse opinions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Bonus\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript, GraphQL and serverless applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with declarative systems, data transformation pipelines and cache-heavy architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with content platforms, personalization, or similar systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI tooling and leveraging it in your daily work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What’s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/6137574","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2839645,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1W2lpkZqHgxmFka7EFMOIkhNqy1JI7gMK9ZOlwx2DAv0/edit#heading=h.1l2l2f5727e6","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":6137574,"updated_at":"2026-03-17T16:08:22-04:00","requisition_id":"460","title":"Business Development Representative, Commercial- French speaking (f/m/d)","company_name":"Contentful","first_published":"2024-07-26T06:12:59-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribuez à façonner l\u0026#39;avenir numérique et à offrir des expériences exceptionnelles aux clients ! Une carrière passionnante vous attend au sein de notre équipe de vente. Posez votre candidature dès maintenant !\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our French\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;customer base on a fluent French language level.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is one of the first touch-points that our French customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how\u0026amp;nbsp; Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the French region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this is an onsite role. Our office is located in central London.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Focus on lead generation within the French market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with and reach out to new prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with assigned Account Executives, handing off qualified prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully reach\u0026amp;nbsp; pipeline targets on a monthly, quarterly, and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with key decision-makers across a number of industries\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What do you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What do you need to be successful?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 6-9 months outbound BDR experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full written and oral fluency in French and English\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;College / University Degree educated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the sales team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport with prospects, colleagues and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 10%)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical understanding and keen interest for technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and company wins by helping our customers to be successful.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal education budget to improve your skills and grow in your career.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your physical fitness budget to get away from your desk and support your physical wellness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly phone/internet stipend and phone upgrade reimbursement after 2 years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h6\u0026gt;\u0026amp;nbsp;#LI-KT1\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/5853004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2839645,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1W2lpkZqHgxmFka7EFMOIkhNqy1JI7gMK9ZOlwx2DAv0/edit#heading=h.1l2l2f5727e6","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":5853004,"updated_at":"2026-03-17T16:08:21-04:00","requisition_id":"460","title":"Business Development Representative, Enterprise - French speaking (f/m/d)","company_name":"Contentful","first_published":"2024-04-02T09:03:17-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Rejoins-nous pour façonner l’avenir numérique et offrir des expériences client exceptionnelles! Une carrière passionnante t’attend au sein de notre équipe Sales. Postule dès maintenant! \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our French customer base on a fluent French level.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this is an onsite role; our offices are based in Central London.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain in-depth knowledge of customers, industry, Contentful’s solution offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage campaigns and reach out to new prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Send weekly activity reports to sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with assigned Account Executives, handing off qualified prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate AEs on the complete qualification meeting details (SLAs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with decision-makers and key executives in all industries and verticals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous or:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years experience in a quota carrying/ performance oriented role, or\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1-2 years experience\u0026amp;nbsp;with outbound customer prospecting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Language fluency in English and French\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport with prospects, colleagues and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 10%)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with standard software such as Salesforce, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in technology and willingness to learn about Contentful\u0026#39;s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and company wins by helping our customers to be successful.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h6\u0026gt;#LI-Onsite\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/5853009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2839645,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1W2lpkZqHgxmFka7EFMOIkhNqy1JI7gMK9ZOlwx2DAv0/edit#heading=h.1l2l2f5727e6","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":5853009,"updated_at":"2026-03-17T16:08:21-04:00","requisition_id":"460","title":"Business Development Representative, Enterprise- German speaking (f/m/d)","company_name":"Contentful","first_published":"2024-03-26T16:32:45-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Gestalten Sie mit uns die digitale Zukunft und liefern Sie außergewöhnliche Kundenerlebnisse! In unserem Vertriebsteam erwartet Sie eine spannende Karriere. Jetzt bewerben!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our DACH customer base on a fluent German level.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is one of the first touch-points that our German speaking customers (DACH region- Germany, Austria \u0026amp;amp; Switzerland)\u0026amp;nbsp; and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how\u0026amp;nbsp; Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the DACH region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this is an onsite role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Focus on lead generation within the DACH Market (Germany, Austria \u0026amp;amp; Switzerland)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with and reach out to new prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with assigned Account Executives, handing off qualified prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully reach\u0026amp;nbsp; pipeline targets on a monthly, quarterly, and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with key decision-makers across a number of industries\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What do you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in a career in sales, lead generation, or any other customer-facing function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Language fluency in English and German is mandatory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport with prospects, colleagues and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with standard software such as Salesforce, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in technology and willingness to learn about Contentful\u0026#39;s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and company wins by helping our customers to be successful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 10%)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal education budget to improve your skills and grow in your career.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your physical fitness budget to get away from your desk and support your physical wellness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly phone/internet stipend and phone upgrade reimbursement after 2 years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h6\u0026gt;\u0026amp;nbsp;#LI-KT1\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/6671440","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2839645,"location":{"name":"London"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1W2lpkZqHgxmFka7EFMOIkhNqy1JI7gMK9ZOlwx2DAv0/edit#heading=h.1l2l2f5727e6","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":6671440,"updated_at":"2026-03-31T16:29:57-04:00","requisition_id":"460","title":"Business Development Representative, Enterprise- Italian Speaking (f/m/d)","company_name":"Contentful","first_published":"2025-02-28T04:16:41-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our Italian customer base on a fluent Italian level.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this is an onsite role; our offices are based in Central London.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain in-depth knowledge of customers, industry, Contentful’s solution offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage campaigns and reach out to new prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Send weekly activity reports to sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with assigned Account Executives, handing off qualified prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate AEs on the complete qualification meeting details (SLAs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with decision-makers and key executives in all industries and verticals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Language fluency in English and Italian is mandatory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport with prospects, colleagues and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 10%)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with standard software such as Salesforce, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in technology and willingness to learn about Contentful\u0026#39;s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and company wins by helping our customers to be successful.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company paid parental leave to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Onsite\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/6696223","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2839645,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1W2lpkZqHgxmFka7EFMOIkhNqy1JI7gMK9ZOlwx2DAv0/edit#heading=h.1l2l2f5727e6","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":6696223,"updated_at":"2026-03-17T16:08:22-04:00","requisition_id":"460","title":"Business Development Representative, Enterprise- Spanish speaking (f/m/d)","company_name":"Contentful","first_published":"2025-03-10T06:58:47-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our Spanish customer base on a fluent Spanish level.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is one of the first touch-points that our Spanish speaking customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how\u0026amp;nbsp; Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the Spain region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this is an onsite role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Focus on lead generation within the Spanish Market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with and reach out to new prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with assigned Account Executives, handing off qualified prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully reach\u0026amp;nbsp; pipeline targets on a monthly, quarterly, and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with key decision-makers across a number of industries\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What do you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in a career in sales, lead generation, or any other customer-facing function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Language fluency in English and Spanish is mandatory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport with prospects, colleagues and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with standard software such as Salesforce, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in technology and willingness to learn about Contentful\u0026#39;s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and company wins by helping our customers to be successful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 10%)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal education budget to improve your skills and grow in your career.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your physical fitness budget to get away from your desk and support your physical wellness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly phone/internet stipend and phone upgrade reimbursement after 2 years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h6\u0026gt;\u0026amp;nbsp;#LI-KT1\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/5852946","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2839645,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1W2lpkZqHgxmFka7EFMOIkhNqy1JI7gMK9ZOlwx2DAv0/edit#heading=h.1l2l2f5727e6","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":5852946,"updated_at":"2026-03-17T16:08:21-04:00","requisition_id":"460","title":"Business Development Representative, Mid Market UKI (f/m/d)","company_name":"Contentful","first_published":"2024-03-26T16:13:15-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our UKI customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is one of the first touch-points that our UKI customers and potential prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how\u0026amp;nbsp; Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the UKI region, you will gain experience interacting with customers of all levels across various industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. If you are interested in transitioning into tech sales or starting your career in sales, this is the perfect role to take in learning all the necessary skills for a successful career!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training to help you scale up your skills.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this is an onsite role. Our office is located in Central London.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Focus on lead generation within the UKI market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gain in-depth knowledge of customers, industry, and Contentful’s solution offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with and reach out to new prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead generation activities, including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with assigned Account Executives, handing off qualified prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully reach\u0026amp;nbsp; pipeline targets on a monthly, quarterly, and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with key decision-makers across a number of industries\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What do you need to be successful?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 6-9 months outbound BDR experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full written and oral fluency in English\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;College / University Degree educated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the sales team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport with prospects, colleagues and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 10%)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical understanding and keen interest for technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and company wins by helping our customers to be successful.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal education budget to improve your skills and grow in your career.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your physical fitness budget to get away from your desk and support your physical wellness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly phone/internet stipend and phone upgrade reimbursement after 2 years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h6\u0026gt;\u0026amp;nbsp;#LI-KT1\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7701583","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3384920,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2600 Customer Success Manager","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1Mx2w6o89DfsC-QBmm7hTlQtrnoD0tklIT2UVm7GMkr8/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver","value_type":"long_text"}],"id":7701583,"updated_at":"2026-04-01T19:52:38-04:00","requisition_id":"R26_000113","title":"Customer Success Manager","company_name":"Contentful","first_published":"2026-03-12T15:56:12-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Success Manager at Contentful, you will serve as a strategic partner to some of our most important customers, helping them unlock the full value of our platform and accelerate their digital experience initiatives. Acting as a trusted advisor, you will guide customers in achieving both their technical and business objectives while ensuring they realize measurable impact from their investment in Contentful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own the end-to-end customer lifecycle, including renewals and identifying expansion opportunities, while working cross-functionally with Sales, our Partner ecosystem, and Professional Services to drive customer outcomes and strengthen long-term relationships. At the same time, you will champion the voice of the customer internally by translating insights and feedback into actionable input for our Product and Customer teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your success will be measured by the value your customers achieve, the strength of the relationships you build, and your ability to retain and grow some of Contentful’s most strategic accounts.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Real Impact:\u0026lt;/strong\u0026gt; Shape the success of leading enterprises by helping them deliver faster, more personalized, and operationally efficient digital experiences. Your work will directly influence their business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be a Strategic Advisor:\u0026lt;/strong\u0026gt; Partner with executives and cross-functional teams to define long-term digital experience strategies, positioning yourself as a key driver of their success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow with Top-Tier Customers:\u0026lt;/strong\u0026gt; Manage some of Contentful’s most strategic accounts, driving adoption, retention, and expansion while developing deep industry expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate Across Teams:\u0026lt;/strong\u0026gt; Work alongside Sales, Professional Services, and Partners to create high-value, multi-faceted solutions for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enjoy Autonomy and Flexibility:\u0026lt;/strong\u0026gt; Take ownership of your accounts, build lasting relationships, and travel as needed (~25% annually) to meet customers face-to-face and make a real difference.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and grow executive relationships across a portfolio of 25–30 strategic enterprise customers, serving as a trusted advisor on digital experience transformation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with customers to drive the successful adoption of Contentful, helping them deliver measurable improvements in speed to market, performance, personalization, and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Contentful to customer business priorities by defining success metrics, tracking KPIs, and guiding teams along a clear path to digital maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic engagements including quarterly and executive business reviews, communicating outcomes, surfacing opportunities, and aligning on long-term digital experience strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify adoption barriers and orchestrate internal resources across Solutions Engineering, Support, and Product to ensure customers achieve their goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Account Executives to develop multi-year account strategies, uncover expansion opportunities, and build compelling data-driven business cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the renewal lifecycle end-to-end for some of Contentful’s most strategic customers, driving high retention and long-term value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently lead commercial conversations with senior stakeholders and procurement teams within large global enterprises.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the voice of the customer internally by translating customer insights into actionable feedback for Product and Go-to-Market teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel approximately 25% annually to build strong relationships through onsite customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years \u0026lt;/strong\u0026gt;in a customer-facing role with experience in Customer Success Management, Renewals Management, or Key Account Management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience with content management systems, content strategy, or agency environments is a plus.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand Contentful APIs and the modern content management and digital experience stack. Comfort using Contentful data tools to engage in proactive customer discussions and, in some cases, create custom queries and reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical aptitude and ability to explain high-level technical concepts clearly to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of meeting or exceeding performance or sales goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker who can align with customer goals and independently drive renewal and expansion opportunities to close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills, demonstrated through past customer and internal engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset and ability to work effectively across cross-functional teams, including Sales, Product, and Support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong attention to detail; follows processes, updates systems diligently, and proactively suggests improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commitment to prioritizing customer success while aligning with company objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;College degree highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Hybrid role: office attendance in downtown Denver is expected 2–3 days per week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/12/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $102,000- $138,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7565714","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3346626,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2600 Customer Success Manager","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/16nos7cmMWhII3kApaJeH1QkxYYQ4Ex7-k7hbDhfvpC8/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London","value_type":"long_text"}],"id":7565714,"updated_at":"2026-03-25T12:16:15-04:00","requisition_id":"R26_000064","title":"Customer Success Manager, Dedicated (f/m/d)","company_name":"Contentful","first_published":"2026-02-03T14:14:21-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Success Manager EMEA,\u0026amp;nbsp; you will work directly with Contentful customers in\u0026amp;nbsp; the EMEA \u0026amp;nbsp; region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful.\u0026amp;nbsp; You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product adoption, customer satisfaction, and overall influence on customer health scores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead effective and consistent customer Business Reviews based on the defined business goals of the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flag and proactively mitigate risks within a book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the renewal conversations to close with Contentful’s largest and most strategic logos.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close renewals on time and forecast them accurately to leadership weekly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and drive customer close plans for renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare to travel ~25% annually for customer onsite meetings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;College / University Degree is highly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills in English, as well as in either French or Italian\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in meeting or exceeding sales or performance goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills: shows excellence in previous customer and internal engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate effectively with cross-functional teams, including sales, product, and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a commitment to prioritizing customer success and aligning it with company goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7593411","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3356226,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"1002 Customer Support","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/16N9D0-fe1dh2rgW7IrcW_KvFSdJg_kLkfeMRB43lcBs/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London","value_type":"long_text"}],"id":7593411,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000079","title":"Customer Support Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-02-09T13:09:02-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful’s \u0026lt;strong\u0026gt;Customer Support Engineers\u0026lt;/strong\u0026gt; (f/m/d) are at the forefront of our efforts to assist customers who are building amazing websites, apps, and other digital experiences using cutting-edge technologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Working directly with developers from our customers, our Customer Support Engineers help some of them with massive scaling and others with getting started on new integrations. Through ticket-based assistance, they identify and research Contentful-related issues that users experience, and then troubleshoot and help resolve those issues.\u0026amp;nbsp; By providing this assistance, and escalating issues when necessary to our Engineering team, our Customer Support Engineers give our customers confidence that their needs are represented and addressed. Many large customers rely on Contentful to power their public websites, mobile apps, and other mission-critical parts of their business; our Customer Support Engineers play a vital role in enabling their success in doing so.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/blog/2019/11/27/support-team-answers-all-your-questions/\u0026quot;\u0026gt;A spirited group from around the globe\u0026lt;/a\u0026gt;, we keep things light-hearted while also solving difficult customer situations and creating new internal processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual curiosity and interpersonal relationship skills are core to what we do; we seek to understand the “why” and not just the “what”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We practice empathy and the art of anticipating customer needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2 years previous experience with a direct contribution in Support and/or Customer-facing processes and tools like; a ticketing system, in-app chat, shift handover, on-call coverage, service level agreements, escalation process, and incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with APIs and API-based SaaS integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Software development exposure/troubleshooting experience in one or more of our supported languages (JavaScript, Java, Ruby, .Net, PHP, Python, Objective-C, or Swift)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A good understanding of how web applications and mobile apps are built and work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence with common UNIX-like command-line tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of getting things done in an environment that combines collaboration and individual responsibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to read server logs and process them to aggregate/analyze data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An understanding of Agile processes or experience working in an Agile/Scrum environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to clearly explain concepts and produce example code that complements the explanation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-centered, high level of empathy, and cross-team collaboration mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results and outcome-oriented; team focused\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with working with global teams, open to cultural and thought diversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent English communication skills, both verbal and written\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What’s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":67340,"name":"Remote - United Kingdom","location":"UK","child_ids":[98376],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7544099","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3339611,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5252 Information Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/11Kr_x2U3rBEZ3e8I9kP2ts0vca-YRs0KHsAwbdM-_Mk/edit?tab=t.0#heading=h.mp3u2j5tyvdi","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver Metro Area","value_type":"long_text"}],"id":7544099,"updated_at":"2026-03-23T13:28:45-04:00","requisition_id":"R26_000036","title":"Data Engineer","company_name":"Contentful","first_published":"2026-01-27T12:21:07-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Data Engineer\u0026lt;/strong\u0026gt; to help design, build, and scale modern data solutions that power analytics, operational reporting, and business decision-making across the company. You will work closely with our data, analytics, and business teams to develop high-quality data pipelines, models, and integrations that deliver clean, reliable, and actionable data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, cross-geography engineering team operating with a \u0026lt;strong\u0026gt;product mindset\u0026lt;/strong\u0026gt; - delivering iterative value, partnering closely with business and analytics stakeholders, and owning both build and run responsibilities of a mission-critical platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain scalable data pipelines and transformations across multiple systems and sources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-quality data models that support analytics, reporting, and operational use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analytics, product, and business stakeholders to understand data needs and translate them into technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement strong data quality, validation, and monitoring processes to ensure reliability and trust in the data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize data storage, processing, and performance within cloud data warehousing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development and evolution of our modern data platform, including tooling, standards, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data platform operations—troubleshooting issues, improving reliability, and ensuring SLAs are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional partners on governance, documentation, definitions, and data stewardship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement CI/CD practices and Infrastructure-as-Code (IaC) to automate deployment, testing, and environment management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in code reviews, design discussions, and operational on-call rotations as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6+ years of experience in Data Engineering or a similar technical role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python or another scripting language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data modeling, data structures, and modern data architecture patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD workflows, version control (Git), and Infrastructure-as-Code tools (Terraform a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data governance, quality, lineage, and cataloging concepts and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to collaborate with analysts, engineers, and business partners in a cross-functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and a product-focused mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with monitoring/observability tools (e.g., Monte Carlo, Datadog).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI tools such as Tableau or Looker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in distributed systems, APIs, or event-based architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to data security, compliance, or privacy frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience utilizing AI for development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A builder who enjoys solving complex data challenges with clean, reliable, scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator who thrives in cross-functional environments and communicates clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem-solver who cares about quality, consistency, and long-term maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who wants to make a measurable impact by empowering data-driven decision-making across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The application deadline is 05/23/26\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Range: $119,000-$161,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7548713","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3341323,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5252 Information Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1XlCQZprsuv8ZC_XIsNHOG_Lvq21NB9A9aAIbxdW-v8g/edit?tab=t.0#heading=h.jnch931fvqvn","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver Metro","value_type":"long_text"}],"id":7548713,"updated_at":"2026-03-23T13:25:15-04:00","requisition_id":"R26_000041","title":"Data Scientist","company_name":"Contentful","first_published":"2026-01-21T18:04:32-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Data Scientist\u0026lt;/strong\u0026gt; who will turn data into insights and build models that drive meaningful business outcomes. You will work closely with cross-functional stakeholders to understand problems, design analytical solutions, and deploy data products that scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collect, clean, and analyze structured and unstructured data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop predictive models, statistical analyses, and machine learning algorithms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build dashboards, reports, and data visualizations to communicate insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineering to deploy models into production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform exploratory data analysis (EDA) to identify trends and opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct A/B testing and design experiments to measure feature performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document methodologies and ensure reproducibility of analytical work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to end-to-end machine learning workflows, including model training,\u0026amp;nbsp; validation, and deployment, working with established tools and patterns and with support from engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor model performance and data quality, and update models as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s in Data Science, Computer Science, Statistics, Mathematics, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in \u0026lt;strong\u0026gt;Python\u0026lt;/strong\u0026gt; (pandas, scikit-learn, NumPy).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using \u0026lt;strong\u0026gt;SQL\u0026lt;/strong\u0026gt; to work with analytical databases and data warehouses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of \u0026lt;strong\u0026gt;statistical modeling\u0026lt;/strong\u0026gt;, model evaluation, and experimental methods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with machine learning techniques (regression, classification, clustering, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building and running \u0026lt;strong\u0026gt;machine learning models in production or production-like environments\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building dashboards with tools like Tableau, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance analytical rigor with practical delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to translate data insights into business actions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;workflow orchestration or model lifecycle tools\u0026lt;/strong\u0026gt; (e.g., Airflow, MLflow) at a practical, working level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement \u0026lt;strong\u0026gt;practical model deployment approaches\u0026lt;/strong\u0026gt; (e.g., batch inference, scheduled retraining) using existing team tools and patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms (AWS, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of ML Ops tools (MLflow, Airflow, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to big data technologies (Redshift, Snowflake).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in agile environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/21/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $136,000-$184,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7724246","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3391262,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5400 Business Operations \u0026 Strategy","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":null,"value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver, CO","value_type":"long_text"}],"id":7724246,"updated_at":"2026-03-23T13:24:00-04:00","requisition_id":"R26_000117","title":"Director, ISV \u0026 Marketplace Strategy","company_name":"Contentful","first_published":"2026-03-17T11:20:57-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is seeking a director-level leader to own and scale our marketplace and ecosystem strategy within the Corporate Development \u0026amp;amp; Strategy organization. Reporting into our VP of Corporate Development \u0026amp;amp; Strategy, this role will focus on aligning our ISV partner strategy with our broader Product and GTM strategy, building and growing the ISV partner ecosystem, and making it easier for customers and the field to realize value from our ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner closely with Product, Product Marketing, and the Field to define where ISVs add the most value, recruit and enable the right partners, and ensure our marketplace becomes a meaningful differentiator in customer evaluations and expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is a hybrid role where office attendance in Denver is expected 2-3 days per week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ISV partner ecosystem leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a strategy to grow and optimize the ISV partner ecosystem, with clear priorities by use case, segment, and region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, evaluate, and onboard independent software vendors into the Contentful app marketplace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate and continuously improve a technology partner program that includes:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Outbound partner marketing and recruitment motions to attract ISVs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business development motions focused on getting target ISVs engaged and building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solutions architecture / developer support in partnership with Product and SEs to help ISVs ship high-quality integrations quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial constructs that support mutual growth (e.g., lead sharing, joint marketing, co-selling, and appropriate economic structures).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product Management and Partner Marketing to identify, recruit, and enable high-impact ISVs aligned to Contentful’s roadmap and key customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and prioritize ISVs in key verticals (e.g., retail / commerce, financial services, media) where Contentful sees strong demand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run outbound campaigns in partnership with Marketing and the Field to engage and onboard top vertical ISVs into the marketplace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure vertical ISV solutions are packaged and positioned in a way that’s easy for Sales and customers to understand and adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive building out GTM motions for strategic ISV partners (e.g., co-sell / re-sell) from identification through to launch (hand off to Partnership org for execution)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;App marketplace growth\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own marketplace health and growth metrics (e.g., app coverage by use case, install / adoption rates, usage by segment).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing and Partner Marketing to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Launch and promote priority integrations and solution bundles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build customer-facing stories and case studies that feature key apps and marketplaces use cases.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Sales, and Solution Engineering to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Make it easy for account teams to understand which apps matter, when, and why.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incorporate marketplace solutions into sales plays and customer success motions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Use data to show how marketplace usage correlates with customer value, satisfaction, and retention, and recommend iterative improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team and stakeholder leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and mentor a small team focused on ISV and marketplace success (e.g., technology alliance managers and/or product ecosystem roles).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive tight alignment with:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering on integration standards, roadmap fit, and technical quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Marketing and Marketing on messaging, launch plans, and campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, Customer Success, and Solution Engineering on where and how to use ISVs to win and expand deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnership org for execution of strategic partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Contentful’s marketplace and ISV ecosystem with partners and at select industry events, helping strengthen our position with key platforms and alliances.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Expected outcomes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within 12–18 months in role, success looks like:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A refreshed ISV and marketplace program that is clearly understood internally and externally (who we target, what we offer, how we work with partners).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Material growth in:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Number of high-quality apps in the marketplace in priority categories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adoption and usage of those apps by customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribution of ISV-influenced and ISV-sourced opportunities to pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, repeatable patterns for how the Field uses ISVs and apps to differentiate Contentful and solve customer problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, durable relationships with a core set of strategic ISVs that see Contentful as a priority platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Program and ecosystem leadership:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building or scaling a partner program (ideally ISV / marketplace) in a SaaS or enterprise technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance strategy and execution: defining the model while also running day-to-day partner motions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Sales and business development:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track record of recruiting partners and building a healthy partner pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort engaging with partner sales and GTM leaders to align on joint go-to-market plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional leadership:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work across Product, Marketing, Sales, and Customer Success to land and scale partnership initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong stakeholder management and communication skills, including with senior leaders and external executives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic ecosystem thinking:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand where partners add the most value across the customer lifecycle and prioritize accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using data and customer feedback to refine partner and marketplace strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in technology partnerships, business development, or ecosystem roles in SaaS or enterprise software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience working with independent software vendors and/or app marketplaces (e.g., recruiting, enabling, and growing ISV relationships).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Product and Engineering teams on integration requirements and partner enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with Product Marketing, Marketing, and Field teams on joint messaging, launches, and go-to-market plays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in a fast-moving environment, with the ability to iterate quickly based on partner, customer, and internal feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills and the ability to represent Contentful externally with partners and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in business, technology, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/17/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $240,000- $276,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":71102,"name":"Business \u0026 Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7684038","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3379341,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"0000 Corporate","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"a","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":7684038,"updated_at":"2026-03-23T13:44:49-04:00","requisition_id":"1111","title":"Director, Marketing Operations","company_name":"Contentful","first_published":"2026-03-16T15:19:15-04:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is seeking a highly collaborative leader to drive both the strategy and tactical execution of our Marketing Operations function. Reporting to the VP of Performance and Growth, you’ll be responsible for optimizing our marketing technology and building the data processes that fuel the marketing team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll own and manage end-to-end marketing systems and processes that enable lead management, routing and scoring, lifecycle programs, and campaign delivery. You’ll oversee our martech stack with an eye toward enabling and optimizing our demand funnel, programs, channels, and campaigns through best-in-class tools. You’ll drive creating, documenting, teaching, and enforcing processes that make our teams faster and our outcomes measurable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly cross-functional role partnering closely with Marketing, Revenue Operations, Sales, and IT to ensure our systems, data, and processes scale\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the Marketing Operations strategy and operating model, balancing day-to-day execution with scalable process design and long-term platform roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the MarTech stack at Contentful to ensure tools and technologies are integrated, adopted, and used efficiently and strategically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the technical and operational aspects of key marketing systems used to capture, generate, route, nurture, and report on leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve marketing data foundations and hygiene across systems: lifecycle stage definitions, campaign and UTM governance, field standards, enrichment strategy, sync quality, and reporting consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end lead management processes including routing, scoring, and follow-up workflows; ensure operational excellence across SLAs, exceptions, and continuous optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive ongoing optimization of Marketo including lifecycle architecture, nurture operations, segmentation, templates, deliverability practices, and campaign QA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Demand, Growth, and Web teams to operationalize high-performing acquisition and conversion experiences, ensuring seamless handoffs and measurement from first touch through pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Further operationalize Qualified (conversational marketing) experiences leveraging additional AI functionality and ensure routing, meeting conversion, and downstream reporting are instrumented end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging AI capabilities across marketing operations and the broader MarTech ecosystem, evaluating and operationalizing AI-enabled features and tools to streamline workflows, enhance targeting/segmentation and personalization, improve data quality and reporting/insight generation, and accelerate experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain a strong reporting and insights cadence—connecting program and channel performance to funnel conversion, pipeline contribution, and efficiency metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the team with a focus on setting priorities, improving execution quality, increasing velocity, and strengthening testing and optimization discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the quality, health, and governance of the marketing database including acquisition standards, enrichment, segmentation logic, deduplication, preference/consent management, and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align closely with Revenue Operations, Sales, and SDR leadership to ensure lead processes, definitions, and scoring approaches reflect evolving motions and target segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage marketing compliance and governance programs in partnership with Legal/Privacy, including GDPR and data retention/consent best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of Marketing Operations / Revenue Operations / Marketing Analytics experience, including experience leading and managing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of marketing automation and lifecycle operations; strong hands-on experience with Marketo preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B SaaS, ideally within scaling, high-growth organizations where processes and systems needed to mature quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of marketing data, measurement, and reporting—able to translate quantitative insights into operational changes and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise building and improving lead management practices including routing, scoring, and lifecycle stage definitions; comfortable evolving models as strategy, segments, and channels change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex cross-functional projects involving multiple stakeholders, integrated systems, and defined KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the B2B demand funnel, programs, and metrics that drive revenue with experience reporting on performance and driving optimizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern martech and related tooling (e.g., intent, enrichment, chat/conversational, ABM platforms); experience evaluating and implementing tools is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of compliance, data privacy, and governance practices including GDPR; experience implementing appropriate marketing compliance programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated critical thinking and decision-making skills to navigate ambiguity, resolve issues, and advocate for your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, interpersonal, and project management skills; able to align technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Range: $202,000 - $274,00\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26772,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":19176,"name":"Remote - North America","location":null,"child_ids":[98377],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7721454","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3388176,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4110 Engineering Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/15cnAsFWQ6Sf7rjoAdt6gHFJ8mLLEm54ocwlT3McJIH0/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"berlin, London, Dublin","value_type":"long_text"}],"id":7721454,"updated_at":"2026-03-19T12:05:38-04:00","requisition_id":"R26_000114","title":"Engineering Manager - Workflows (f/m/d)","company_name":"Contentful","first_published":"2026-03-16T10:51:56-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team owns Contentful’s \u0026lt;strong\u0026gt;Orchestration Platform\u0026lt;/strong\u0026gt; — the workflow + automation engine behind approvals, tasks, triggers, and action execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and support\u0026lt;/strong\u0026gt; high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner closely\u0026lt;/strong\u0026gt; with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enable platform adoption across teams\u0026lt;/strong\u0026gt; through clear interfaces, documentation, migration support, and predictable release practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evolve the orchestration platform\u0026lt;/strong\u0026gt; (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strengthen operational practices\u0026lt;/strong\u0026gt; with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coach and develop engineers\u0026lt;/strong\u0026gt; across levels, supporting growth, feedback, and sustainable delivery habits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years of experience managing cross-functional development teams\u0026lt;/strong\u0026gt; and delivering complex solutions with Product and Design partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in \u0026lt;strong\u0026gt;ambiguity and change\u0026lt;/strong\u0026gt;, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;platform or foundational teams\u0026lt;/strong\u0026gt; where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical breadth across \u0026lt;strong\u0026gt;modern web platforms and backend distributed systems\u0026lt;/strong\u0026gt;; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;event-driven distributed systems concepts\u0026lt;/strong\u0026gt; such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;quality mindset for platforms\u0026lt;/strong\u0026gt;: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product-minded\u0026lt;/strong\u0026gt;: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;collaboration across many stakeholders and teams\u0026lt;/strong\u0026gt;, helping align on priorities, dependencies, and sequencing with transparency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People leadership \u0026lt;/strong\u0026gt;strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;modern AI-enabled product development\u0026lt;/strong\u0026gt; and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt;\u0026amp;nbsp;Work-Life balance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7713339","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3388176,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4110 Engineering Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/15cnAsFWQ6Sf7rjoAdt6gHFJ8mLLEm54ocwlT3McJIH0/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"berlin, London, Dublin","value_type":"long_text"}],"id":7713339,"updated_at":"2026-03-19T12:04:26-04:00","requisition_id":"R26_000114","title":"Engineering Manager - Workflows (f/m/d)","company_name":"Contentful","first_published":"2026-03-16T10:51:56-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team owns Contentful’s \u0026lt;strong\u0026gt;Orchestration Platform\u0026lt;/strong\u0026gt; — the workflow + automation engine behind approvals, tasks, triggers, and action execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and support\u0026lt;/strong\u0026gt; high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner closely\u0026lt;/strong\u0026gt; with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enable platform adoption across teams\u0026lt;/strong\u0026gt; through clear interfaces, documentation, migration support, and predictable release practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evolve the orchestration platform\u0026lt;/strong\u0026gt; (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strengthen operational practices\u0026lt;/strong\u0026gt; with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coach and develop engineers\u0026lt;/strong\u0026gt; across levels, supporting growth, feedback, and sustainable delivery habits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years of experience managing cross-functional development teams\u0026lt;/strong\u0026gt; and delivering complex solutions with Product and Design partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in \u0026lt;strong\u0026gt;ambiguity and change\u0026lt;/strong\u0026gt;, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;platform or foundational teams\u0026lt;/strong\u0026gt; where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical breadth across \u0026lt;strong\u0026gt;modern web platforms and backend distributed systems\u0026lt;/strong\u0026gt;; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;event-driven distributed systems concepts\u0026lt;/strong\u0026gt; such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;quality mindset for platforms\u0026lt;/strong\u0026gt;: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product-minded\u0026lt;/strong\u0026gt;: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;collaboration across many stakeholders and teams\u0026lt;/strong\u0026gt;, helping align on priorities, dependencies, and sequencing with transparency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People leadership \u0026lt;/strong\u0026gt;strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;modern AI-enabled product development\u0026lt;/strong\u0026gt; and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt;\u0026amp;nbsp;Work-Life balance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7721455","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3388176,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4110 Engineering Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/15cnAsFWQ6Sf7rjoAdt6gHFJ8mLLEm54ocwlT3McJIH0/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"berlin, London, Dublin","value_type":"long_text"}],"id":7721455,"updated_at":"2026-03-19T12:04:50-04:00","requisition_id":"R26_000114","title":"Engineering Manager - Workflows (f/m/d)","company_name":"Contentful","first_published":"2026-03-16T10:51:57-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an Engineering Manager to lead one of Contentful’s highly leveraged platform teams: Workflows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This team owns Contentful’s \u0026lt;strong\u0026gt;Orchestration Platform\u0026lt;/strong\u0026gt; — the workflow + automation engine behind approvals, tasks, triggers, and action execution.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact role: your work will accelerate many product teams and improve the foundation customers rely on every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll work closely with senior stakeholders across the business to understand strategy and goals, and collaborate with internal teams and external partners to keep our architecture, tech stack, and development practices aligned to deliver impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and support\u0026lt;/strong\u0026gt; high-performing, globally distributed teams, with a culture of collaboration, ownership, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner closely\u0026lt;/strong\u0026gt; with Product and Design to shape and deliver the roadmap for UI Foundations and Workflows, balancing near-term needs with long-term platform health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enable platform adoption across teams\u0026lt;/strong\u0026gt; through clear interfaces, documentation, migration support, and predictable release practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evolve the orchestration platform\u0026lt;/strong\u0026gt; (workflow APIs, execution semantics, integrations/actions, reliability/observability) to support approvals, tasks, triggers, and automation at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strengthen operational practices\u0026lt;/strong\u0026gt; with healthy on-call/support models, incident response, post-incident learning, and measurable reliability improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coach and develop engineers\u0026lt;/strong\u0026gt; across levels, supporting growth, feedback, and sustainable delivery habits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AI Enablement and product teams so AI-powered capabilities (e.g., AI Actions/Suggestions) integrate cleanly into workflows and UI foundations with clear boundaries and reliable behavior.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking for an Engineering Manager who enjoys platform environments where success depends on adoption, stability, and strong partnership with many internal customers. To succeed in this role, you should:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years of experience managing cross-functional development teams\u0026lt;/strong\u0026gt; and delivering complex solutions with Product and Design partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in \u0026lt;strong\u0026gt;ambiguity and change\u0026lt;/strong\u0026gt;, bringing structure and clarity while balancing short-term delivery with long-term platform strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;platform or foundational teams\u0026lt;/strong\u0026gt; where success depends on adoption, stability, documentation, and thoughtful rollout/migration support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical breadth across \u0026lt;strong\u0026gt;modern web platforms and backend distributed systems\u0026lt;/strong\u0026gt;; able to review architecture, ask strong questions, and help teams make good tradeoffs (app shell/navigation, design systems, shared packages, APIs, workflow engines, event-driven execution).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;event-driven distributed systems concepts\u0026lt;/strong\u0026gt; such as queues, orchestration, retries, idempotency, long-running workflows, and reliability—enough to guide discussions and support strong engineering decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;quality mindset for platforms\u0026lt;/strong\u0026gt;: observability, incident readiness, performance, safe rollout practices (versioning, backwards compatibility, migrations, deprecations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product-minded\u0026lt;/strong\u0026gt;: able to translate early ideas into workable technical options and tradeoffs, especially where flexibility and simplicity need careful balance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;collaboration across many stakeholders and teams\u0026lt;/strong\u0026gt;, helping align on priorities, dependencies, and sequencing with transparency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People leadership \u0026lt;/strong\u0026gt;strength: hiring, coaching, feedback, and creating an inclusive environment where engineers can do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;modern AI-enabled product development\u0026lt;/strong\u0026gt; and comfort supporting teams to use AI responsibly (for productivity and for product integration), with measurable outcomes and a strong quality bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with B2B SaaS and enterprise expectations (security, compliance, reliability) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building workflow/automation platforms (state machines, orchestration engines, integration ecosystems) with strong operability requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with security/compliance considerations for systems that execute actions and integrate with external services (auditability, permissions, data handling).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt;\u0026amp;nbsp;Work-Life balance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7488564","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3322512,"location":{"name":"Atlanta, Georgia, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2300 Account Executives","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1DRVZR56sqWuiNBMuZEXzmlBVpuslCnNEFM7Ouo2o3_c/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Boston","value_type":"long_text"}],"id":7488564,"updated_at":"2026-03-23T13:39:01-04:00","requisition_id":"11111","title":"Enterprise Account Executive","company_name":"Contentful","first_published":"2026-01-07T12:06:58-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Building on the success of our US-based sales team, Contentful is expanding our Enterprise Account Executive team across North America. As an Enterprise Account Executive, you will drive Contentful’s growth by leading the full end-to-end sales cycle—from prospecting to closing—across both new and existing enterprise accounts ($1B+). In this highly consultative role, you’ll drive new revenue, customer enablement initiatives, and act as a trusted advisor to both technical and business stakeholders. This position requires a deep understanding of the Martech/DXP ecosystem, CMS platforms, and content personalization, as well as mastery of value-based selling and MEDPICC-driven enterprise sales processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Partnering with Business Development, Customer Success, Solutions Engineering, and Marketing, you’ll nurture relationships and guide enterprises to realize the full value of Contentful, ensuring that business objectives are met and digital experiences are transformed.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, position, negotiate, and close new logo and expansion business ($50K- $1M++ ACV) in North American enterprise accounts, leveraging strong knowledge of Martech, DXP, CMS, and personalization/experience platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet or exceed quarterly and annual sales goals by developing robust account strategies, developing pipeline, informed by in-depth understanding of the Martech and DXP landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute and document the MEDPICC sales methodology throughout the entire sales cycle—ensuring deals are qualified, stakeholder alignment is achieved, and forecast accuracy is maintained.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead value-based consultative sales engagements, clearly articulating customer ROI and business outcomes to C- Level Executives, and mapping Contentful solutions to digital transformation priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present compelling proposals, tailored business cases, ROIs and commercial constructs that align to customer needs, often including complex, multi-stakeholder deal orchestration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage RFI/RFQ processes in concert with internal and client teams, ensuring solution alignment and advancing strategic enterprise opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Refine and evolve our land-and-expand model in collaboration with Sales, Partnerships, and Customer Success teams, driving expansion, cross-sell, and upsell motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Engineers, Solution Architects, BDRs, Account Managers, and Customer Success throughout the sales cycle to uncover technical challenges and ensure customers achieve full value from Contentful’s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand digital experience challenges, content workflows, and personalization requirements; use this insight to align Contentful’s capabilities with measurable business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Marketing to ensure the successful adoption of best practices in Martech, CMS, and digital personalization within the customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your compensation plan includes monthly and annual accelerators for over-achievement against bookings goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Need to Be Successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-8+ years selling enterprise SaaS or PaaS platforms, with expertise in Martech, CMS, personalization, or digital experience technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience using the MEDPICC (or equivalent) sales qualification framework to structure, manage, and close large, complex enterprise deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;History of consistent quota overachievement, including individual responsibility for closing $150K+ transactions at organizations with $1B+ in revenue and frequent engagement with VP and C-level executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced skills in value-based selling and consultative sales methodologies, with the ability to articulate and deliver measurable customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of digital marketing technology, including headless CMS, content personalization, customer data integration, and cross-channel content delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise working within a partner ecosystem and leveraging partnerships to land, expand, and drive customer value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience growing and expanding existing customer accounts within SaaS/PaaS environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, proposal development, and presentation skills, with an ability to engage and influence both technical and business decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of sales-led growth motions and enterprise software sales best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in CMS sales is highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":19176,"name":"Remote - North America","location":null,"child_ids":[98377],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7390097","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293862,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1MNjy58j8Hi4iCH6cCjPyicOydRrp3W5fFmMcN-33DgM/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver\nColorado Salary Range: $82,000 OTE (70/30 split)","value_type":"long_text"}],"id":7390097,"updated_at":"2026-03-23T14:11:42-04:00","requisition_id":"R26_000119","title":"Enterprise Business Development Representative","company_name":"Contentful","first_published":"2026-03-02T13:21:15-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Business Development Representative joining our sales team, you’ll have a direct impact on the growth of the company by managing our lead pipeline and identifying leads and sales opportunities with an emphasis on driving outbound activities. In addition, you will refine our sales prospecting techniques and qualify new incoming leads.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You effectively maintain active engagement with new and existing leads through strategic and personalized outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with, and help to build the pipelines of Enterprise Account Executives who will assist in developing and sharpening your skills through consistent feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document, map and strategize using various details including use case, stakeholders, vendor decision process, next steps to better understand how to prospect and find new opportunities in new and existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritizing opportunities and applying appropriate internal resources to move accounts through the customer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and keep Salesforce.com\u0026amp;nbsp; up-to-date for lead management and sales forecasting as well as engaging with other sales tools such as outreach, linkedin, zoominfo, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure a timely follow-up with all prospects in a very exciting and fast paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve monthly and quarterly goals of qualified opportunities and meetings booked for the Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous BDR/SDR experience in a similar or adjacent industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to join occasional in-person events and be a part of our hybrid in-office work expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable, competitive nature with a strong desire to grow your career in sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration with teammates and prospective customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives, and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active listener and good note-taker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and data-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical understanding and keen interest in technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and the company win by helping our customers to be successful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;College / University Degree educated or equivalent work experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;The application deadline is 05/23/26\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $82,000 OTE (70/30 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7360352","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3282591,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":false,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2200 Sales Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1g1e5La2ywlE4RMW0mdcgLuZvri8aC4Gjl_dDeC8g0io/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":7360352,"updated_at":"2026-03-24T11:15:47-04:00","requisition_id":"R25_000472","title":"Enterprise Business Development Representative Italian/Spanish speaking (f/m/d)","company_name":"Contentful","first_published":"2025-10-29T05:50:02-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Join us to shape the digital future and deliver exceptional customer experiences! An exciting career awaits you on our Sales team. Apply now!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our EMEA customer base.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative Italian/Spanish speaking (f/m/d), you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note this is an onsite role; our offices are based in Central London.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gain in-depth knowledge of customers, industry, Contentful’s solution offering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage campaigns and reach out to new prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Send weekly activity reports to sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with assigned Account Executives, handing off qualified prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate AEs on the complete qualification meeting details (SLAs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with decision-makers and key executives in all industries and verticals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous or:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1-2 years experience in a quota carrying/ performance oriented role, or\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1-2 years experience with outbound customer prospecting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seeks to understand the customer’s needs, objectives and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to proactively qualify customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport with prospects, colleagues and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 10%)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and data driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with standard software such as Salesforce, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in technology and willingness to learn about Contentful\u0026#39;s solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Written and verbal fluency in English and Italian/Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset, where you and company wins by helping our customers to be successful.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h6\u0026gt;\u0026amp;nbsp;\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7493807","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3324327,"location":{"name":"San Francisco, California, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2102 GTM Enablement","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1nNOmcxO2XPuUWNeHYAX8tLI0iRwce0fB4NEoapthIIs/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"San Francisco","value_type":"long_text"}],"id":7493807,"updated_at":"2026-03-23T13:58:07-04:00","requisition_id":"R26_000017","title":"Field Enablement Program Manager","company_name":"Contentful","first_published":"2026-01-08T18:02:00-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Revenue Enablement Program Manager at Contentful, you will play a key role in building and delivering programs that empower our Go-To-Market (GTM) teams across Sales, Solution Engineering, Customer Experience and Partner Manager teams. Your mission will be to drive field readiness through structured, impactful enablement initiatives, boosting knowledge, refining skills, and supporting strong leadership across both pre- and post-sales activities.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Join a fast-paced, high-impact Enablement team\u0026lt;/strong\u0026gt; shaping field performance and strategic outcomes across global GTM segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design and deliver structured enablement programs\u0026lt;/strong\u0026gt; tailored to Sales, Solution Engineering, Customer Experience and Partner Manager roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner closely with our Sales and broader Field leadership team\u0026lt;/strong\u0026gt; on initiatives that strengthen core Sales capabilities and drive revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own cross-functional collaboration\u0026lt;/strong\u0026gt; with Marketing, Finance, People and Operations to support company-wide enablement goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to measurable performance\u0026lt;/strong\u0026gt; by using KPIs, dashboards, and feedback loops to optimize enablement outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act as a program owner and facilitator\u0026lt;/strong\u0026gt;, delivering in-person and virtual training, e-learning experiences, and onboarding integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensure alignment with Sales Readiness tools\u0026lt;/strong\u0026gt;, learning pathways, and content management best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3–5 years of experience\u0026lt;/strong\u0026gt; in Enablement, Program Management, Sales, or Customer Experience roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Understanding of key Sales roles, GTM processes, and measurement\u0026lt;/strong\u0026gt; to effectively partner with Sales leadership on initiatives that strengthen core Sales capabilities and drive revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Training delivery experience or an aptitude to deliver in-person/virtual training\u0026lt;/strong\u0026gt; to Field teams in an engaging and enthusiastic manner\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong project management skills\u0026lt;/strong\u0026gt;, with a proven ability to prioritize and drive complex initiatives to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort operating autonomously\u0026lt;/strong\u0026gt;, with experience collaborating across remote and in-office environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Effective communicator and facilitator\u0026lt;/strong\u0026gt;, skilled at simplifying complex information for diverse GTM audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience with global stakeholder management\u0026lt;/strong\u0026gt;, including Field leadership and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proficiency with enablement platforms\u0026lt;/strong\u0026gt;, Salesforce, LMS systems, and content management tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Background in SaaS or Cloud Technology\u0026lt;/strong\u0026gt;, ideally within the DXP space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Track record in enablement program design\u0026lt;/strong\u0026gt;, including role-based learning, gamification, and performance tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High emotional intelligence\u0026lt;/strong\u0026gt;, interpersonal fluency, and the ability to build trust across diverse teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth mindset \u0026lt;/strong\u0026gt;with a bias for action, resilience, and a touch of humor\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt;\u0026amp;nbsp;Work-Life balance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;California Salary Statement: The salary range displayed applies to potential hires who will work or reside in California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g., JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary Range: $148,000 - $170,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7557586","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3342825,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1UOaysdI1RWDdRSJwOCak_pweCbg8QoDnP87kP2cYvTE/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK / IRE / Berlin","value_type":"long_text"}],"id":7557586,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000049","title":"Fullstack Software Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-22T11:11:29-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Join Contentful as a Full Stack Software Engineer (f/m/d) and Innovate with Automations, Workflows, and Collaboration Tools.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We\u0026#39;re seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you\u0026#39;re excited about pushing the boundaries of what\u0026#39;s possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and \u0026lt;a href=\u0026quot;http://node.js\u0026quot;\u0026gt;Node.js\u0026lt;/a\u0026gt; — we\u0026#39;d love to have you on our team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate and Innovate\u0026lt;/strong\u0026gt;: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full Stack Development\u0026lt;/strong\u0026gt;: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration Tools Integration\u0026lt;/strong\u0026gt;: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Holistic Thinking\u0026lt;/strong\u0026gt;: Consider components and systems while considering a holistic user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Rapid Problem-Solving\u0026lt;/strong\u0026gt;: Quickly fix bugs and solve problems to enhance customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Development\u0026lt;/strong\u0026gt;: Utilize analytics to inform product decisions and improve features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement\u0026lt;/strong\u0026gt;: Participate in code reviews and contribute to improving our development processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay Current\u0026lt;/strong\u0026gt;: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Experience\u0026lt;/strong\u0026gt;: Demonstrable experience as a Full Stack Software Engineer in a product development environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency\u0026lt;/strong\u0026gt;: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Containerization and Orchestration\u0026lt;/strong\u0026gt;: Experience with Docker and Kubernetes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Services Familiarity\u0026lt;/strong\u0026gt;: Knowledge of cloud platforms like AWS, Azure, or GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving Skills\u0026lt;/strong\u0026gt;: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Mindset\u0026lt;/strong\u0026gt;: Excellent communication skills and the ability to work effectively in a team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt;: Ability to organize and prioritize competing workloads in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;DevOps Practices\u0026lt;/strong\u0026gt;: Understanding of CI/CD pipelines and DevOps methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Past Project Experience\u0026lt;/strong\u0026gt;: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7557597","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3342825,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1UOaysdI1RWDdRSJwOCak_pweCbg8QoDnP87kP2cYvTE/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK / IRE / Berlin","value_type":"long_text"}],"id":7557597,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000049","title":"Fullstack Software Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-22T11:11:27-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Join Contentful as a Fullstack Software Engineer (f/m/d) and Innovate with Automations, Workflows, and Collaboration Tools.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We\u0026#39;re seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you\u0026#39;re excited about pushing the boundaries of what\u0026#39;s possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and \u0026lt;a href=\u0026quot;http://node.js\u0026quot;\u0026gt;Node.js\u0026lt;/a\u0026gt; — we\u0026#39;d love to have you on our team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate and Innovate\u0026lt;/strong\u0026gt;: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full Stack Development\u0026lt;/strong\u0026gt;: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration Tools Integration\u0026lt;/strong\u0026gt;: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Holistic Thinking\u0026lt;/strong\u0026gt;: Consider components and systems while considering a holistic user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Rapid Problem-Solving\u0026lt;/strong\u0026gt;: Quickly fix bugs and solve problems to enhance customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Development\u0026lt;/strong\u0026gt;: Utilize analytics to inform product decisions and improve features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement\u0026lt;/strong\u0026gt;: Participate in code reviews and contribute to improving our development processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay Current\u0026lt;/strong\u0026gt;: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Experience\u0026lt;/strong\u0026gt;: Demonstrable experience as a Full Stack Software Engineer in a product development environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency\u0026lt;/strong\u0026gt;: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Containerization and Orchestration\u0026lt;/strong\u0026gt;: Experience with Docker and Kubernetes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Services Familiarity\u0026lt;/strong\u0026gt;: Knowledge of cloud platforms like AWS, Azure, or GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving Skills\u0026lt;/strong\u0026gt;: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Mindset\u0026lt;/strong\u0026gt;: Excellent communication skills and the ability to work effectively in a team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt;: Ability to organize and prioritize competing workloads in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;DevOps Practices\u0026lt;/strong\u0026gt;: Understanding of CI/CD pipelines and DevOps methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Past Project Experience\u0026lt;/strong\u0026gt;: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7553930","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3342825,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1UOaysdI1RWDdRSJwOCak_pweCbg8QoDnP87kP2cYvTE/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK / IRE / Berlin","value_type":"long_text"}],"id":7553930,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000049","title":"Fullstack Software Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-22T11:11:28-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Join Contentful as a Full Stack Software Engineer and Innovate with Automations, Workflows, and Collaboration Tools.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Become a part of the innovative team at Contentful, where we empower thousands of customers to manage content at scale. We\u0026#39;re seeking talented Full Stack Software Engineers who are passionate about building scalable, high-performance applications using modern technologies. If you\u0026#39;re excited about pushing the boundaries of what\u0026#39;s possible in the domain of Automations, Workflows, and team collaboration within the Contentful ecosystem — and have experience with TypeScript, React, and \u0026lt;a href=\u0026quot;http://node.js\u0026quot;\u0026gt;Node.js\u0026lt;/a\u0026gt; — we\u0026#39;d love to have you on our team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate and Innovate\u0026lt;/strong\u0026gt;: Work closely with product managers, designers, and other engineers to build best-in-class automation, workflow, and collaboration features for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full Stack Development\u0026lt;/strong\u0026gt;: Design, develop, and maintain scalable frontend and backend features using TypeScript, React, and Node.js.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration Tools Integration\u0026lt;/strong\u0026gt;: Implement and integrate collaboration technologies to enhance team productivity and improve user experiences across the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Holistic Thinking\u0026lt;/strong\u0026gt;: Consider components and systems while considering a holistic user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Rapid Problem-Solving\u0026lt;/strong\u0026gt;: Quickly fix bugs and solve problems to enhance customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Development\u0026lt;/strong\u0026gt;: Utilize analytics to inform product decisions and improve features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement\u0026lt;/strong\u0026gt;: Participate in code reviews and contribute to improving our development processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay Current\u0026lt;/strong\u0026gt;: Keep up-to-date with the latest industry trends especially in the domain of automations, workflows, and collaboration tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Experience\u0026lt;/strong\u0026gt;: Demonstrable experience as a Full Stack Software Engineer in a product development environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency\u0026lt;/strong\u0026gt;: Strong skills in TypeScript, React, and Node.js. Interested in clean code practices and familiarity with enterprise architectural design patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Containerization and Orchestration\u0026lt;/strong\u0026gt;: Experience with Docker and Kubernetes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Services Familiarity\u0026lt;/strong\u0026gt;: Knowledge of cloud platforms like AWS, Azure, or GCP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving Skills\u0026lt;/strong\u0026gt;: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Mindset\u0026lt;/strong\u0026gt;: Excellent communication skills and the ability to work effectively in a team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability\u0026lt;/strong\u0026gt;: Ability to organize and prioritize competing workloads in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;DevOps Practices\u0026lt;/strong\u0026gt;: Understanding of CI/CD pipelines and DevOps methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Past Project Experience\u0026lt;/strong\u0026gt;: Previous experience working with automation engines and/or building collaboration features and team workflow tools highly appreciated but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7309921","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3210044,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1kcTNWkPN6Jubg0CeecZvuSAKOyYs1_VcgBr86IO1i48/edit?tab=t.0#heading=h.z7hewu7wu7lx","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin","value_type":"long_text"}],"id":7309921,"updated_at":"2026-03-17T16:08:22-04:00","requisition_id":"R25_000363","title":"Group Product Manager (Optimization) (f/m/d)","company_name":"Contentful","first_published":"2025-10-09T04:56:14-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Group Product Manager (f/m/d) to lead our Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is passionate about data-driven products and excels at leading and mentoring a team of talented product managers. In close collaboration with the product leadership, you will shape strategic thinking in the area of customer experience optimization. You’ll be responsible for defining the vision, strategy, and ensuring its successful execution across a wide product surface that helps customers understand performance, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual layouts\u0026amp;nbsp; -\u0026amp;nbsp; all powered by modern AI capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is your opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery \u0026amp;amp; delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, especially for enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering, UX, and Product Marketing to prioritize and balance short-term priorities and longer-term strategic needs and deliver cohesive, high-quality outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience as a Group Product Manager or Principal PM leading multiple teams in a B2B SaaS context (ideally on a data-focused product).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People leadership experience — you’ve successfully managed and coached Product Managers and helped them grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-hybrid #LI-AT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7131717","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3210044,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1kcTNWkPN6Jubg0CeecZvuSAKOyYs1_VcgBr86IO1i48/edit?tab=t.0#heading=h.z7hewu7wu7lx","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin","value_type":"long_text"}],"id":7131717,"updated_at":"2026-03-17T16:08:22-04:00","requisition_id":"R25_000363","title":"Group Product Manager (Optimization) (f/m/d)","company_name":"Contentful","first_published":"2025-08-04T12:32:53-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Group Product Manager to lead our Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is passionate about data-driven products and excels at leading and mentoring a team of talented product managers. In close collaboration with the product leadership, you will shape strategic thinking in the area of customer experience optimization. You’ll be responsible for defining the vision, strategy, and ensuring its successful execution across a wide product surface that helps customers understand performance, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual layouts\u0026amp;nbsp; -\u0026amp;nbsp; all powered by modern AI capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is your opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery \u0026amp;amp; delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, especially for enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering, UX, and Product Marketing to prioritize and balance short-term priorities and longer-term strategic needs and deliver cohesive, high-quality outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience as a Group Product Manager or Principal PM leading multiple teams in a B2B SaaS context (ideally on a data-focused product).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People leadership experience — you’ve successfully managed and coached Product Managers and helped them grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-hybrid #LI-AT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7309919","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3210044,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1kcTNWkPN6Jubg0CeecZvuSAKOyYs1_VcgBr86IO1i48/edit?tab=t.0#heading=h.z7hewu7wu7lx","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin","value_type":"long_text"}],"id":7309919,"updated_at":"2026-03-17T16:08:22-04:00","requisition_id":"R25_000363","title":"Group Product Manager (Optimization) (f/m/d)","company_name":"Contentful","first_published":"2025-10-09T04:56:15-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Group Product Manager (f/m/d) to lead our Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is passionate about data-driven products and excels at leading and mentoring a team of talented product managers. In close collaboration with the product leadership, you will shape strategic thinking in the area of customer experience optimization. You’ll be responsible for defining the vision, strategy, and ensuring its successful execution across a wide product surface that helps customers understand performance, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual layouts\u0026amp;nbsp; -\u0026amp;nbsp; all powered by modern AI capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is your opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and grow a team of product managers; provide regular feedback, support career development, and help the team excel in product discovery \u0026amp;amp; delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, especially for enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI and extensible platform capabilities into the product strategy to unlock automation, insight generation, and content performance optimization at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering, UX, and Product Marketing to prioritize and balance short-term priorities and longer-term strategic needs and deliver cohesive, high-quality outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion best practices in product management, including agile methodologies, data-driven decision making, and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct market research and collaborate with customers to capture requirements, gather feedback, and continuously refine the product vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define scope and success criteria for initiatives, and support Product Managers in identifying key trade-offs and driving high-impact decisions within cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a PM culture that shares user insights, learnings, and research findings early, often, and well.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience as a Group Product Manager or Principal PM leading multiple teams in a B2B SaaS context (ideally on a data-focused product).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of setting product strategy, managing roadmaps, and delivering outcomes across platform and user-facing layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the definition and execution of group-level goals aligned with company priorities and long-term product vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building and scaling data platforms and API-first products, with the ability to drive innovation and adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to understand new technologies in depth and eagerness to learn about the wide range of technologies with which Contentful integrates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People leadership experience — you’ve successfully managed and coached Product Managers and helped them grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration and communication skills, with comfort working across product, design, engineering, marketing, and field teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate grit and a willingness to dive into the details, taking a hands-on approach to solving product challenges and driving execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in AI/ML, CRO, analytics, personalization, or content management domains is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-hybrid #LI-AT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7574015","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3349222,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5250 Business Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1Y4-bw8WJf-ioDwVwD9XvLVeWrEzqdY7Y9eKqfg3xlSw/edit?tab=t.0#heading=h.gjdgxs","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver Metro Area","value_type":"long_text"}],"id":7574015,"updated_at":"2026-03-23T13:19:48-04:00","requisition_id":"R26_000071","title":"IT Project Manager","company_name":"Contentful","first_published":"2026-01-29T15:46:25-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a motivated Project Manager who will join our team and lead projects that deliver on key business initiatives. The Project Manager is responsible for managing schedules, resource allocation, financials, identifying risks, and change requests in order to ensure successful, on-time delivery. In this role you will work with IS teams (which include Core Data, Business Platforms, IT, AI), along with key stakeholders and non-technical team members, to deliver the expected business outcomes for our fast growing company. In this role you will have a chance to be at the forefront of fundamental changes in how this company works going forward and make a real impact on its future.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a Trailblazer: Lead initiatives that will revolutionize how our teams like GTM, Marketing, Legal and more, operate and succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Transformation: Your work will not only solve immediate challenges but also lay the foundation for our company\u0026#39;s technological advancements for years to come.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovate Daily: Immerse yourself in an AI-first environment that thrives on creativity, where your ideas can spark significant change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the full lifecycle of complex projects from strategy to delivery with cross functional project teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve best practices, templates, practices, tools and partnerships to expand and mature project management capabilities for the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple related projects to ensure the overall company initiatives are aligned to and directly support the achievement of strategic objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate Impact: Keep stakeholders in the loop with regular updates, gather feedback, and tweak plans to achieve the best outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to understand roadmaps and where IS work will provide support.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project backlogs to ensure timely delivery of milestones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and analyze project performance metrics to drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with portfolio management, as needed, including tracking and reporting on all enterprise-level IS projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with project management upskilling across Contentful by facilitating ‘PM Bootcamp’ workshops.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 5 years working experience as a Project Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate in a fast-moving environment with efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success leading projects and programs to completion on-time, on-schedule and within budget.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading, motivating and managing various project team sizes, including internal and external resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding communication and presentation skills to all levels of an organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional interpersonal skills, team spirit, and enjoyment of project work as well as the flexibility required to manage uncertainty and address potential trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading a wide array of project types.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building collaboration and rapport within a project team with technical and non-technical members.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a SaaS company with agile project management practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/29/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $100,000- $136,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7701133","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3384816,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5301 Legal","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1ozTrFPMrowuoL6cWiaIENKNNRI21zroUymL0izyitpA/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin","value_type":"long_text"}],"id":7701133,"updated_at":"2026-03-19T11:48:08-04:00","requisition_id":"R26_000112","title":"Legal Working Student (f/m/d)","company_name":"Contentful","first_published":"2026-03-16T10:42:11-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Legal Working Student to support our global legal team, specifically in legal team tasks related to contract negotiation such as non-disclosure, customer and vendor agreements in German and English. You will also work closely with other teams such as the Sales, Partnerships and IT teams. This role is based in Berlin , offering 20 hours per week and is perfect to complement your related field of studies. You will thrive in a fast-paced, high-growth environment where you will be able to gain experience in working in an international legal team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will draft and negotiate contracts with a variety of customers and vendors from different industries - independently but also supporting and learning from our Legal Counsels, both in the German and English language\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with a wide range of legal matters, with a focus on contract law, IT law, data protection law, and IT/IP law.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work together with and support our Legal Counsels and VP Legal, Marketing, IT, Sales and Workplace teams, working cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will support our privacy (GDPR) compliance for example by ensuring necessary documentation is produced and processes are followed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will conduct independent legal research of new laws, regulations and guidelines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are an enrolled \u0026lt;strong\u0026gt;law student\u0026lt;/strong\u0026gt; at a \u0026lt;strong\u0026gt;German University\u0026lt;/strong\u0026gt; reading German law with focus studies and genuine interest in start ups and technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic knowledge and previous experience in privacy and data protection and/or contract law would be advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience as a working student or intern in a legal department and/or start up is considered a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a keen interest in technology and cloud services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong administration skills, you are detail-oriented and a fast learner with good communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a team player but you can also work independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our internal company language is English: you have good English communication skills, both verbal and written.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;First-year students are also expressly invited to apply\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please submit your application in English.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":36139,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7623104","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3364069,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":false,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2301 Account Executives EMEA","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1MkRJLzDPtldzM5pYNFcefYgp0rCd3ZspgWLY3KEd76s/edit?tab=t.0#heading=h.wsrav9t40psm","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London","value_type":"long_text"}],"id":7623104,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000082","title":"Mid Market Account Executive DACH (f/m/d)","company_name":"Contentful","first_published":"2026-02-24T11:14:29-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Mid Market Account Executive - DACH (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts.\u0026amp;nbsp; You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders in the DACH markets. \u0026lt;strong\u0026gt;This role will require you to be in our Central London office 2 or 3 times a week.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive expansion opportunities with existing clients in the DACH (Germany, Austria \u0026amp;amp; Switzerland) territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage RFI/RFQ requests with Contentful internal and customer teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Refine and evolve our \u0026quot;land-and-expand\u0026quot; model in collaboration with Sales, Partnerships, and Customer Success teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with customer success \u0026amp;amp; marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of individual quota-carrying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of growing and expanding existing customer accounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise in closing $60-100k+ opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to drive your own pipeline generation with outbound capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Partner ecosystems to work with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding and experience working in product-led growth sales motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Native German language skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What’s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7177651","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2839650,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2301 Account Executives EMEA","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jukMWpCiVdIyiD8gBGBIm1pjB_UexcQ0gQmbDERXCSY/edit#heading=h.xd62i2ffbprh","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London only","value_type":"long_text"}],"id":7177651,"updated_at":"2026-03-17T16:08:21-04:00","requisition_id":"461","title":"Mid Market Account Executive - UKI (f/m/d)","company_name":"Contentful","first_published":"2025-08-19T06:30:33-04:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Contentful, we are always searching for top candidates to join our global team of Account Executives. We are particularly interested in individuals with experience in the UK and Ireland markets.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. In the first instance, a recruitment team member will be in touch to discuss your profile and explain more about Contentful.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Thank you for being so interested in Contentful. We will keep your application on file should a suitable opportunity arise.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Executive - UKI (f/m/d), you’ll drive Contentful’s growth by leading the end-to-end sales process with our top-tier clients. You’ll be instrumental in driving adoption and engagement, finding new revenue opportunities, and creating customer enablement initiatives within a few named accounts.\u0026amp;nbsp; You’ll work closely with our partnership and customer success team to lead a consultative sales process by speaking to professional developers and business leaders.\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Self-generation of the pipeline through outbound motions in conjunction with marketing and BDR teams to help create new opportunities in regional accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive expansion opportunities with existing clients in UKI territories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow existing accounts by leveraging relationships and following our comprehensive “land and expand” sales model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing internal and client processes, maintaining sales reports, developing market and competitor knowledge, delivering presentations to customers, and creating sales proposals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage RFI/RFQ requests with Contentful internal and customer teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Refine and evolve our \u0026quot;land-and-expand\u0026quot; model in collaboration with Sales, Partnerships, and Customer Success teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seek to understand the digital experience challenges of prospects and clients while aligning the ROI of Contentful with those challenges to ensure a value-based selling approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales Engineers and Solution Architects to uncover technical challenges and opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop innovative proposals, position complex pricing structures, and negotiate contracts and deal-closing requirements quickly and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with customer success \u0026amp;amp; marketing teams to ensure that best practices of Contentful are shared and implemented at the respective customer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What do you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience selling a technical platform working as a Sales Development Representative (SDR), Business Development Representative (BDR), and/or Account Executive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of individual quota-carrying experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of growing and expanding existing customer accounts\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated expertise in closing $60-100k+ opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to drive your own pipeline generation with outbound capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Partner ecosystems to work with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding and experience working in product-led growth sales motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent language skills in any Eastern European language\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h6\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-Onsite #LI-MM3\u0026lt;/span\u0026gt;\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7627279","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3365116,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2400 Sales Engineering","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1GbHBxU8solvNWW_YG6BiqCuNQNQXRguJhZjpMi9AGY4/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London","value_type":"long_text"}],"id":7627279,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000045","title":"Optimization Strategist (f/m/d)","company_name":"Contentful","first_published":"2026-03-17T11:04:20-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is looking for a Optimization Strategist (\u0026lt;a href=\u0026quot;../../sdash/3371359\u0026quot;\u0026gt;f/m/d)\u0026lt;/a\u0026gt; to join our Field team a business-minded subject matter expert who can walk into a room with a VP of Digital or CMO, command the conversation, and turn optimization and experimentation ambitions into committed business goals.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a revenue-impacting Field role that sits at the intersection of subject matter expertise and solution selling. Whether you\u0026#39;ve spent your career selling personalization platforms or you\u0026#39;ve led optimization and experimentation programs inside a large enterprise and developed a sharp commercial instinct along the way — what matters is that you can walk into a complex sales cycle, earn credibility fast, and move opportunities forward. The right candidate brings a genuine point of view on optimization — how to prioritize it, how to measure it, and how to communicate the vision to leaders who are still figuring out where to start.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;1. Solution Selling \u0026amp;amp; Field Engagement\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Account Executives to drive pipeline and move opportunities forward — bringing the optimization and experimentation credibility and executive presence that accelerates deals from interest to commitment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role influences pipeline and revenue outcomes in partnership with AEs but does not carry an individual quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery and strategy sessions with senior digital and marketing leaders, mapping business objectives to concrete use cases, content and audience strategies, data flows, and experimentation patterns that make the case for Contentful Personalization and Analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Solution Engineers and Value Engineers to position Contentful Personalization within a customer\u0026#39;s broader composable architecture — connecting the dots across CMSs, CDPs, CRMs, analytics platforms, AI models, and ecommerce.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;2.Optimization Strategy \u0026amp;amp; Advisory\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;With deep domain expertise, guide prospects and customers through what a successful optimization and experimentation practice can look like — and what it takes organizationally to get there.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct structured enterprise discovery to assess where customers are today, where they can realistically go, and how to prioritize use cases, audiences, and channels to show early value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on change management, governance models, operating structures, and organizational readiness — from experimentation processes to centers of excellence — that enable optimization and experimentation to scale across brands, regions, and teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;3. Thought Leadership \u0026amp;amp; Field Intelligence\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent Contentful as a subject matter expert on optimization and experimentation strategy in customer conversations, at industry events, and in partner engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring structured field intelligence back to Product, GTM, and Marketing teams — surfacing patterns, gaps, and emerging trends that sharpen Contentful\u0026#39;s positioning and roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A genuine point of view on optimization, experimentation, and analytics — combined with the commercial instinct to generate interest, build internal champions, and drive deals forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to engage C-suite and senior business leaders (CMO, CDO, CIO, Heads of Digital) and drive strategic investment decisions — whether through a sales cycle or an internal program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with optimization and personalization platforms, A/B testing, segmentation, and experimentation in enterprise contexts — whether gained from selling platforms (e.g., Optimizely, Adobe, VWO) or running programs at scale inside an enterprise organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years in optimization, digital experience, or analytics leadership — or 3+ years in enterprise presales or digital strategy. Most candidates will be stronger in one track. What\u0026#39;s non-negotiable is genuine optimization expertise paired with commercial drive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel up to ~25%.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Highly Desired\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct experience selling or buying personalization and optimization platforms (e.g., Optimizely, Adobe Target, VWO, Dynamic Yield, Sitecore, or similar) — giving you a competitive and commercial frame of reference that\u0026#39;s hard to replicate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical awareness of MACH and composable architectures — sufficient to credibly connect Contentful\u0026#39;s approach to the customer\u0026#39;s existing stack without needing to go deep on implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with how AI, LLMs, and AEO/GEO influence personalization and optimization strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What Success Looks Like\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Attached to and influenced close-won opportunities rates and ACV in the EMEA Enterprise and Strategic segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivered executive-level discovery and business case sessions that moved qualified opportunities from interest to active evaluation and successful close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Established Contentful as a credible optimization and experimentation strategic partner — not just a CMS/DXP\u0026amp;nbsp; — in customer conversations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7544103","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3339613,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5252 Information Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/111kOgO4geLMddw74L8kSJagqi1_KczW6SDsCx9Dr4ec/edit?tab=t.0#heading=h.twriv5ks73tu","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver Metro","value_type":"long_text"}],"id":7544103,"updated_at":"2026-03-23T13:26:52-04:00","requisition_id":"R26_000037","title":"Platform Engineer","company_name":"Contentful","first_published":"2026-01-21T18:23:17-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Data Platform Engineer\u0026lt;/strong\u0026gt; to help design, build, and scale our next-generation data platform centered on \u0026lt;strong\u0026gt;Snowflake\u0026lt;/strong\u0026gt;. This role will be instrumental in building a modern data ecosystem leveraging tools including \u0026lt;strong\u0026gt;dbt Cloud, Airflow, Atlan, Tableau, Okta, Terraform, and Monte Carlo\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, cross-geography engineering team operating with a \u0026lt;strong\u0026gt;product mindset\u0026lt;/strong\u0026gt; - delivering iterative value, partnering closely with business and analytics stakeholders, and owning both build and run responsibilities of a mission-critical platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Platform Architecture \u0026amp;amp; Development\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and evolve a scalable, secure Snowflake-based enterprise data architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build robust data transformation pipelines using \u0026lt;strong\u0026gt;dbt Cloud\u0026lt;/strong\u0026gt;, ensuring adherence to modeling standards and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain orchestrated workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement data governance and catalog capabilities through \u0026lt;strong\u0026gt;Atlan\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analytics teams to enable performant, governed data assets for \u0026lt;strong\u0026gt;Tableau\u0026lt;/strong\u0026gt; and other downstream tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Infrastructure \u0026amp;amp; DevOps\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement Infrastructure-as-Code using \u0026lt;strong\u0026gt;Terraform\u0026lt;/strong\u0026gt; for provisioning data infrastructure components and foundational infrastructure in AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage identity and access control through \u0026lt;strong\u0026gt;Okta\u0026lt;/strong\u0026gt;, ensuring secure, role-based authentication and authorization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain CI/CD pipelines in CircleCI, supporting reliable and automated deployment processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure monitoring, observability, and data reliability workflows with \u0026lt;strong\u0026gt;Monte Carlo\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and operate platform components encompassing incident response, observability, performance and cost optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain high availability and resilience across data pipelines and platform infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and uphold SLAs, runbooks, and best practices for operational support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and help improve operational processes over time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with data engineering, analytics, product, and security teams across geographies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a product-led approach: gather requirements, shape roadmap priorities, and continuously deliver iterative improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical guidance and evangelize engineering best practices within the data ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience in data engineering, platform engineering, or similar technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with \u0026lt;strong\u0026gt;Snowflake\u0026lt;/strong\u0026gt;, including warehouse design, performance tuning, security, and governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency with \u0026lt;strong\u0026gt;dbt (Cloud or Core)\u0026lt;/strong\u0026gt; and modern data modeling approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience configuring \u0026lt;strong\u0026gt;Airflow\u0026lt;/strong\u0026gt; for orchestrating complex workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of \u0026lt;strong\u0026gt;Terraform\u0026lt;/strong\u0026gt; (or equivalent IaC tooling).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD: pipeline implementation, testing automation, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;Okta\u0026lt;/strong\u0026gt; or similar identity management platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to data reliability tools such as \u0026lt;strong\u0026gt;Monte Carlo\u0026lt;/strong\u0026gt; (or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and familiarity with Python for pipeline scripting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting production systems (incident management, SLAs, monitoring).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively in distributed, cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and a collaborative mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing data governance frameworks or catalogs (e.g., Atlan, Alation, Collibra).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in platform or product engineering environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting analytics tools such as \u0026lt;strong\u0026gt;Tableau\u0026lt;/strong\u0026gt; at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of secure data architectures and compliance best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience utilizing AI for development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The application deadline is 05/21/26\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Range: $119,000- $161,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7695652","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3383190,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1BoM-lamRAnQy6N_Cmh8wx3dur62FUplvTf-DOhKSpkY/edit?tab=t.0#heading=h.5f36ku2t613b","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver","value_type":"long_text"}],"id":7695652,"updated_at":"2026-03-23T13:18:36-04:00","requisition_id":"R26_000108","title":"Product Manager (Fixed-term)","company_name":"Contentful","first_published":"2026-03-12T15:37:36-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Product Manager to drive our Translations product from early delivery through GA and initial commercial traction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an execution-focused role embedded within a cross-functional team. You will be responsible for maintaining delivery momentum, running continuous customer discovery, and refining scope based on real-world feedback to ensure we ship a usable, high-impact solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will collaborate closely with Engineering and Design counterparts and partner with platform teams to ensure the product integrates effectively into real marketing workflows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires strong ownership, bias toward action, and comfort operating in ambiguity and adjusting and shaping requirements based on customer discovery. The position is based in Denver, with an expectation of 3 days per week in the office.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive delivery of the Translations product from its current state through GA, maintaining clear roadmap visibility and milestone ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run ongoing customer and beta/design partner conversations to understand translation workflows and validate product direction during active build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer insights into clear, actionable requirements in collaboration with Engineering and Design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously prioritize and re-prioritize work based on evidence, usage data, and feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance shipping cadence with learning, ensuring we release, measure, and iterate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with platform teams to leverage shared capabilities while ensuring the product works seamlessly in real-world workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support go-to-market readiness, including customer conversations, feedback loops, and early adoption tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define success metrics in advance and measure progress toward adoption and impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a strong driver within the team — unblocking decisions, facilitating alignment, and keeping execution on track.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own outcomes — from product readiness to early adoption and commercial traction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Product Management, ideally in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience owning and shipping meaningful product features or increments from concept through release.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to balance delivery execution with ongoing customer discovery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort leading customer interviews and synthesizing qualitative and quantitative insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong prioritization skills, with the ability to manage trade-offs and adjust scope when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating closely with engineering and design in an agile environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear understanding of how product work connects to business outcomes and adoption metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and comfort engaging directly with customers and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate independently, take ownership, and drive momentum without waiting for direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: Experience in marketing technology, localization, content workflows, or related domains.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/12/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $57.00-$77.00 per hour\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7722517","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3390965,"location":{"name":"New York, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3300 Product Marketing","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/10Qp8CaiQZ22jNFAPTrv6Yk9HU27j4yaOErYiD-h4ErQ/edit?tab=t.0#heading=h.e8bsjtnwj055","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"New York, NY","value_type":"long_text"}],"id":7722517,"updated_at":"2026-03-23T13:36:51-04:00","requisition_id":"R26_000007","title":"Product Marketing Manager - GTM","company_name":"Contentful","first_published":"2026-03-16T13:28:13-04:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is the leading content platform for digital-first businesses, enabling teams to unify and personalize content and deliver it at scale.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Product Marketing Manager (PMM) to drive the go-to-market strategy, positioning, and adoption of our products across key verticals and target audiences. You will be responsible for deeply understanding specific customer challenges, synthesizing market trends, and translating product capabilities into compelling solutions for targeted market segments.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will collaborate closely with Product, Sales, Campaigns, and Customer Success teams to ensure our messaging and programs resonate with target buyers.\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of buyers, business challenges, and trends in priority segments, including company size (e.g., Midmarket, Enterprise), industries (e.g., Finance, Healthcare, Retail, Technology), and solution areas (e.g., use cases, personas).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams (Research, Ops, Sales) to understand buyer personas, including their roles, goals, challenges, decision criteria, and buying behaviors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create differentiated positioning and messaging frameworks tailored to specific market segments and industry-specific use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain a suite of sales and marketing assets—including white papers, case studies, product guides, sales decks, and battle cards—that articulate value for specific market segments and industry audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales to support enablement, deliver training, and provide market insights that accelerate deal velocity and improve win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Campaigns team to support and co-develop integrated, targeted marketing campaigns, ensuring messaging, assets, and audience insights are aligned for maximum impact. Contribute industry and persona expertise to campaign planning, execution, and performance analysis, and maintain a feedback loop to optimize future campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the successful launch of new products and features in target industries, ensuring alignment of messaging and go-to-market activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor campaign and product performance within industries, analyze results, and iterate on strategies to maximize adoption and customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert and evangelist for market solutions, representing the company at events, webinars, and customer engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in product marketing, preferably in B2B SaaS or technology sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in crafting and executing go-to-market strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to synthesize market and customer insights into actionable plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to develop high-impact sales enablement and marketing materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; comfortable presenting to internal and external audiences. Able to explain abstract or technical concepts in a way that resonates with business stakeholders and personas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with cross-functional teams, including Product, Sales, and Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with strong project management skills and the ability to manage multiple priorities in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity \u0026amp;amp; Adaptability: Eager to learn, test ideas, and iterate quickly. Bring a customer-first perspective and an interest in extensibility and developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Marketing, Business, or a related field; advanced degree a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Location: Based in NY. Occasional travel required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;New York Salary Statement:\u0026lt;/strong\u0026gt; The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Range: $123,000 - $167,000\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h6\u0026gt;\u0026amp;nbsp;\u0026lt;/h6\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26772,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":98377,"name":"New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":19176}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7360348","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3282589,"location":{"name":"Sydney, New South Wales, Australia"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3600 Partner Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1vQMqS4upqVlCSLOiv4NJeGh6dkl-kMZIPSGj3UTnxaI/edit?tab=t.0#heading=h.njtcidcvmc4d","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Sydney, AUS","value_type":"long_text"}],"id":7360348,"updated_at":"2026-04-03T16:54:02-04:00","requisition_id":"R26_000148","title":"Regional Partner Manager, Emerging (Asia-Pacific)","company_name":"Contentful","first_published":"2026-01-06T19:06:47-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Contentful Regional Partner Manager, Emerging, you will be responsible for building, scaling, and operationalising our agency and systems integrator (SI) partner ecosystem across high-growth Asian markets. This role sits at the intersection of \u0026lt;strong\u0026gt;regional execution and strategic alliance thinking\u0026lt;/strong\u0026gt; — owning territory-level GTM while aligning closely with Contentful’s global agency/SI strategy. \u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This role will be hybrid, based in Sydney.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will assess market gaps, identify the right mix of regional and global partners, and work cross-functionally to \u0026lt;strong\u0026gt;turn partner relationships into pipeline, revenue, and durable enterprise wins\u0026lt;/strong\u0026gt;. This is a hands-on, entrepreneurial role suited to someone who can operate effectively in ambiguous environments, build momentum in less mature markets, and progressively up-level partners into committed, scalable practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Serving as a core part of the sales organisation, the partnerships team plays a critical role in driving customer value, partner-sourced pipeline, and long-term ecosystem advantage.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Regional GTM Ownership \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve the\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;regional partner GTM strategy across emerging Asian markets, aligned to global alliance priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify market gaps, priority verticals, and partner capability needs to support enterprise growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build quarterly and annual GTM plans with partners, execute against them, and measure ROI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Partner Development \u0026amp;amp; Revenue Growth\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, and develop a portfolio of regional agency and SI partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive partner-sourced pipeline, SQLs, and ACV to support regional revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Progress partners from opportunistic collaboration to committed Contentful/composable practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend and position partners effectively with prospects and customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Strategic Partner Engagement\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and manage senior relationships (Director, VP, C-level) within partner organisations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure executive buy-in for joint investment, enablement, and GTM execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align regional partners with global SI motions where relevant, ensuring coherence across enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Joint GTM \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead joint GTM initiatives including campaigns, events, enablement, and account mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Partner Marketing and Field Marketing on regional execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate and run enablement sessions, pipeline reviews, and planning workshops with partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Operate as a tight teammate to regional Account Executives to close deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Sales, Solutions Engineering, Customer Success, BDRs, and Global Alliances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate complex, multi-party enterprise deal cycles involving partners, sales, and customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel internationally across the region to deepen partner relationships, support joint customer engagements, and represent Contentful in-market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years’ experience\u0026lt;/strong\u0026gt; in partner or channel management within a SaaS or digital technology environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience working with \u0026lt;strong\u0026gt;digital agencies and/or systems integrators\u0026lt;/strong\u0026gt;, ideally in MarTech, CMS, or composable ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success building partner GTM plans and converting them into measurable pipeline and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience prospecting, recruiting, enabling, and growing partners at Director, VP, and C-level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in \u0026lt;strong\u0026gt;less mature, high-growth markets\u0026lt;/strong\u0026gt; with ambiguity and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the digital experience ecosystem (CMS, commerce, personalisation, DAM, PIM, analytics, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work cross-functionally with sales, marketing, product, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise deal cycles involving multiple stakeholders and partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Polished communicator and facilitator with strong executive presence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English; additional languages a plus (particularly Japanese)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare packages and time off programs are available through Remote.com, or your contracting agency.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A personal education budget to improve your skills and grow in your career\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26773,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":85858,"name":"Remote - Australia","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7536572","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3337095,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4400 Security","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1B6TIYB3uvPx0qPFZBaXgIgPaIuc5vvFmUJuiCqEGfSI/edit?tab=t.0#heading=h.nq19x04tngf7","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"New York Metro Area","value_type":"long_text"}],"id":7536572,"updated_at":"2026-03-23T13:34:21-04:00","requisition_id":"R26_000031","title":"Security Engineer","company_name":"Contentful","first_published":"2026-01-30T11:51:27-05:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a committed and driven Security Engineer with experience securing enterprise systems in modern, cloud-native and Software-as-a-Server (SaaS) based architectures. In this role, you will support day-to-day security operations while partnering with cross-functional teams, including information technology and data teams, to design, deliver, and enhance practical, scalable security solutions across the organization. Key initiatives may include threat modeling, assessing the security of third-party platforms, automating and streamlining inefficient processes, and integrating security solutions across enterprise environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role focused on building and scaling security through engineering, automation, and collaboration. You will help shape and mature an enterprise security function by embedding security into internal systems and workflows, supporting secure use of third-party SaaS platforms, and partnering with teams to reduce risk without slowing the business. This role offers the opportunity to apply deep technical skills while making a meaningful impact on how security is delivered across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security assessments and remediation for enterprise cloud environments, internal systems, and third-party systems to proactively identify and address risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen security of systems and environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive security and monitoring enhancements across enterprise cloud and SaaS workloads, platforms, and supporting infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and automate security controls to scale access reviews, evidence collection, and compliance activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advance identity and access management controls across enterprise systems, including least privilege, just-in-time access, conditional access, and zero trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance and automate controls to assess, manage, and secure third-party SaaS systems and vendors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of security engineering, DevSecOps, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to support on call for occasional off-hours incident response efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on expertise with AWS architecture, services, and security features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional exposure to Cloudflare, GCP, and/or Azure is valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python to build and maintain security tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity securing cloud platforms, including configuration, access controls, and runtime protection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Javascript and Go with the ability to perform security code reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Terraform to build, deploy, and maintain\u0026amp;nbsp; infrastructure as code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong foundational networking knowledge of cloud networking concepts, OSI model, TCP/IP, and routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical knowledge of email architecture and controls, including SMTP, MX records, SPF, DKIM, and DMARC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hardening Mac, Windows, and Linux systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands on experience with MDM providers, endpoint protection tools, and posture management controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable ability to embed security considerations throughout the software development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on involvement supporting vulnerability management and incident response functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and effective communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion designing and performing hands-on implementation work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in a fast-paced environment, often juggling multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to integrate systems through APIs, parsing, normalizing, and integrating datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience identifying and mitigating risks in enterprise, SaaS, and custom build systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience securing third party third-party services, through reviews, custom integration, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands on experience with leading identity providers and cloud provider entitlements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical mindset to balance business needs with security requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to drive change through continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of working independently and collaboratively as a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with a geographically dispersed team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Range: $153,000 - $207,00\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":76877,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":98377,"name":"New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":19176}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7774018","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3404009,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4400 Security","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1K-LpKlf4B-CSdPdv57wk2Mz28O2T2lpM59E3BYXsFQA/edit?tab=t.ahcybzamtfmd","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"New York Metro Area","value_type":"long_text"}],"id":7774018,"updated_at":"2026-04-02T14:16:16-04:00","requisition_id":"R25_000304","title":"Security Engineer (Application Security)","company_name":"Contentful","first_published":"2026-04-01T17:55:40-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to Expect\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive security and monitoring enhancements to containerized workloads and orchestration platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate in defining and monitoring evolving security compliance and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You Need to Be Successful\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of security engineering, DevSecOps, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on expertise with AWS architecture, services, and security features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python to build and maintain security tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Kubernetes and container security, including configuration and runtime protection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to JavaScript and Go with the ability to perform security code reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Terraform to build, deploy, and maintain infrastructure as code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable ability to embed security considerations throughout the software development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on involvement supporting vulnerability management and incident response functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and effective communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about designing and performing hands-on implementation work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in a fast-paced environment, often juggling multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;New York Salary Statement: \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;The salary range displayed is specifically for potential hires who will work or reside in New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant\u0026#39;s skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;New York Salary Range:\u0026amp;nbsp; \u0026lt;/strong\u0026gt;$153,000 - $207,000\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":76877,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":98377,"name":"New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":19176}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7536576","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3337097,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4400 Security","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1C-W_AzT0OE2UquKZu9oi0giFKojy62E6YopKesu3OXg/edit?tab=t.0#heading=h.u6w6w9gfy3ko","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":7536576,"updated_at":"2026-03-28T20:53:27-04:00","requisition_id":"R26_000029","title":"Security Engineering Manager (Enterprise) ","company_name":"Contentful","first_published":"2026-01-15T16:24:35-05:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports organization-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a committed and driven manager who is passionate about solving complex security problems in innovative and scalable ways. \u0026lt;strong\u0026gt;As a Manager of Security Engineering, you will own security engineering across Contentful’s corporate systems,\u0026lt;/strong\u0026gt; including the tooling and platforms that support the internal security team. While this role does not own security for the customer facing product, you will partner closely with product security teams within the security organization on shared responsibilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will balance people leadership with hands-on technical execution, including designing, building, and operating security controls and tooling at scale, with a particular focus on areas such as identity and access management, data security, and SaaS platforms. You will provide strategic guidance and lead initiatives while remaining directly involved in implementation. You may work independently at times, but will more often collaborate closely with security, IT, and cross-functional partners to align strategies, execute shared initiatives, and ensure comprehensive risk mitigation while minimizing impact on end users across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a team, providing coaching, mentorship, goal setting, and performance feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define roles and make hiring decisions to grow the team in line with department needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remain hands on, balancing technical leadership with direct implementation work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own execution and prioritization across projects and operations, using agile delivery practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale and mature effectiveness and efficiency by improving processes and tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion continuous improvement across all aspects of the security program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve effectiveness and efficiency by evolving processes and tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate risks and technical concepts with clarity to leadership and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with security leadership to execute business aligned, risk reduction roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape work scope, sequencing, and success criteria inline with department and company needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive security processes, standards, and best practices across information technology assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with stakeholders to evolve security awareness and specialized training across all functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mature capabilities across endpoint, SaaS, and cloud configuration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own strategy evolution of corporate capabilities, including configuration, IAM, and data security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance tooling, automation, and integrations to improve visibility and reduce manual effort.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and guide security incident response efforts as a technical leader.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support cross functional vulnerability management while advancing the program capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain metrics to measure impact, optimize execution, and guide investment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams for security enhancement and drive risk reduction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accelerate adoption of AI, balancing practicality enablement, and risk management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on threats, vulnerabilities, and tactics, translating insights into actionable strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive engineering and security experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years managing people and security engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguity, balancing strategic thinking, security, and practicality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise with AWS, GCP, and Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience designing, implementing, and operating security controls at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience securing endpoint, SaaS, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within identity and access management and data security programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Software development experience in modern programming language (Python, Go, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience using Terraform and infrastructure-as-code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience applying modern practices to improve efficiency and scalability or security programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for solving complex security problems in innovative and scalable ways.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using metrics to measure impact, optimize execution, and guide investment decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to explain technical topics to non technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to support occasional off-hours incident response efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with attacker techniques in cloud-native and traditional environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience owning security technologies (e.g., EDR, AntiVirus, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-functional initiatives and influence outcomes without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning end to end security programs, proactively driving incremental improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking, with the ability to design security solutions that scale through efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Range: $187,000 - $253,00\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":76877,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":98377,"name":"New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":19176}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7776562","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3398612,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1yBtzvg_C6vJr-HU7fzwYc-mhVrlAvlN1xK7rvGPjnpk/edit?tab=t.0#heading=h.qnzf4gg4zli1","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK, Ireland","value_type":"long_text"}],"id":7776562,"updated_at":"2026-04-02T18:08:00-04:00","requisition_id":"R26_000128","title":"Senior Backend Engineer - AI Platform (f/m/d)","company_name":"Contentful","first_published":"2026-04-02T18:08:00-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Join Contentful as a Senior AI Software Engineer (f/m/d) and innovate with AI Integrations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team—a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you’ll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we’d love to have you join us. Together, we’ll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate and Innovate:\u0026lt;/strong\u0026gt; Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Development:\u0026lt;/strong\u0026gt; Design, develop, and maintain scalable AI platform features using \u0026lt;em\u0026gt;TypeScript and Node.js\u0026lt;/em\u0026gt;, to enable feature teams, while ensuring they are compatible with other services, and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Integration:\u0026lt;/strong\u0026gt; Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Holistic Thinking:\u0026lt;/strong\u0026gt; Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Rapid Problem-Solving:\u0026lt;/strong\u0026gt; Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement:\u0026lt;/strong\u0026gt; Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay Current: \u0026lt;/strong\u0026gt;Keep up-to-date with the latest industry trends, particularly in the domains of AI and machine learning, ensuring the platform stays competitive by leveraging cutting-edge AI technologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API and Service Design\u0026lt;/strong\u0026gt;: Proven experience in building APIs and services that efficiently handle large volumes of traffic. Deep interest in clean code practices and familiarity with enterprise architectural design patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serverless Architectures\u0026lt;/strong\u0026gt;: Experience with serverless architectures, ideally edge compute environments such as Cloudflare Workers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Asynchronous Systems\u0026lt;/strong\u0026gt;: Experience with building and maintaining asynchronous systems for automation and bulk use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Containerization and Orchestration:\u0026lt;/strong\u0026gt; Experience with Docker and Kubernetes, especially in deploying AI models or microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Solutions:\u0026lt;/strong\u0026gt; Knowledge with implementing enterprise ready governance features such as RBAC, audit logging, and compliance frameworks.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Services Familiarity:\u0026lt;/strong\u0026gt; Knowledge of cloud platforms like AWS, Azure, or GCP. Experience with services such as AWS SageMaker, Google AI, or Azure Machine Learning is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving Skills:\u0026lt;/strong\u0026gt; A natural problem-solver who brings forward innovative ideas to integrate and features within product workflows, leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Mindset:\u0026lt;/strong\u0026gt; Excellent communication skills and the ability to collaborate effectively in a team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability:\u0026lt;/strong\u0026gt; Ability to organize and prioritize competing workloads in a fast-paced, AI-driven environment, ensuring AI and software systems align with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI and Machine Learning Expertise:\u0026lt;/strong\u0026gt; Skills in integrating and implementing AI/ML solutions within a product development environment. Skills in foundational models, prompt engineering and understanding to validate the quality of AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Experience\u0026lt;/strong\u0026gt;: Experience in developing platform features to enable internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full Stack Experience: Strong skills in TypeScript, React, and Node.js.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":85733,"name":"Remote - Ireland","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7753183","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3398612,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1yBtzvg_C6vJr-HU7fzwYc-mhVrlAvlN1xK7rvGPjnpk/edit?tab=t.0#heading=h.qnzf4gg4zli1","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK, Ireland","value_type":"long_text"}],"id":7753183,"updated_at":"2026-04-02T18:07:01-04:00","requisition_id":"R26_000128","title":"Senior Backend Engineer - AI Platform (f/m/d)","company_name":"Contentful","first_published":"2026-04-02T15:28:14-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Join Contentful as a Senior AI Software Engineer (f/m/d) and innovate with AI Integrations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team—a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you’ll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we’d love to have you join us. Together, we’ll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate and Innovate:\u0026lt;/strong\u0026gt; Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Development:\u0026lt;/strong\u0026gt; Design, develop, and maintain scalable AI platform features using \u0026lt;em\u0026gt;TypeScript and Node.js\u0026lt;/em\u0026gt;, to enable feature teams, while ensuring they are compatible with other services, and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Integration:\u0026lt;/strong\u0026gt; Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Holistic Thinking:\u0026lt;/strong\u0026gt; Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Rapid Problem-Solving:\u0026lt;/strong\u0026gt; Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement:\u0026lt;/strong\u0026gt; Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay Current: \u0026lt;/strong\u0026gt;Keep up-to-date with the latest industry trends, particularly in the domains of AI and machine learning, ensuring the platform stays competitive by leveraging cutting-edge AI technologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;API and Service Design\u0026lt;/strong\u0026gt;: Proven experience in building APIs and services that efficiently handle large volumes of traffic. Deep interest in clean code practices and familiarity with enterprise architectural design patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serverless Architectures\u0026lt;/strong\u0026gt;: Experience with serverless architectures, ideally edge compute environments such as Cloudflare Workers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Asynchronous Systems\u0026lt;/strong\u0026gt;: Experience with building and maintaining asynchronous systems for automation and bulk use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Containerization and Orchestration:\u0026lt;/strong\u0026gt; Experience with Docker and Kubernetes, especially in deploying AI models or microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Solutions:\u0026lt;/strong\u0026gt; Knowledge with implementing enterprise ready governance features such as RBAC, audit logging, and compliance frameworks.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Services Familiarity:\u0026lt;/strong\u0026gt; Knowledge of cloud platforms like AWS, Azure, or GCP. Experience with services such as AWS SageMaker, Google AI, or Azure Machine Learning is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving Skills:\u0026lt;/strong\u0026gt; A natural problem-solver who brings forward innovative ideas to integrate and features within product workflows, leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Mindset:\u0026lt;/strong\u0026gt; Excellent communication skills and the ability to collaborate effectively in a team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability:\u0026lt;/strong\u0026gt; Ability to organize and prioritize competing workloads in a fast-paced, AI-driven environment, ensuring AI and software systems align with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI and Machine Learning Expertise:\u0026lt;/strong\u0026gt; Skills in integrating and implementing AI/ML solutions within a product development environment. Skills in foundational models, prompt engineering and understanding to validate the quality of AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Experience\u0026lt;/strong\u0026gt;: Experience in developing platform features to enable internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full Stack Experience: Strong skills in TypeScript, React, and Node.js.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":85733,"name":"Remote - Ireland","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7560356","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3345037,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2101 Sales Operations","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1f3s3kzf6iju0QXbmiUoS01Rd-4h6b8wSFld0bvuz3wM/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver 126-160K 1st Priority\nSF\nNY","value_type":"long_text"}],"id":7560356,"updated_at":"2026-03-23T13:00:54-04:00","requisition_id":"R26_000053","title":"Senior Business Intelligence Analyst","company_name":"Contentful","first_published":"2026-01-29T15:11:55-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is seeking a \u0026lt;strong\u0026gt;Senior Business intelligence Analyst\u0026lt;/strong\u0026gt; to join our growing Field organization. In this highly visible and impactful role, you will serve as the \u0026lt;strong\u0026gt;analytics thought leader for our Field Organization\u0026lt;/strong\u0026gt;, transforming data into actionable insight that drives growth, improves efficiency, and enables strategic decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely with field leadership, revenue operations, marketing, product and finance to uncover opportunities that accelerate pipeline generation, improve conversion rates, and optimize field performance. As a key business partner, you’ll help shape go-to-market strategy through data-informed recommendations and forward-looking analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits within the Field organization but partners closely with our \u0026lt;strong\u0026gt;central Data team\u0026lt;/strong\u0026gt; - leveraging Contentful’s Insight360 platform to ensure the field organization has trusted, timely, and actionable data. You’ll interrogate data, experiment, build dashboards and models, and guide leadership with fact-based storytelling that drives meaningful business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re a hands-on analytics expert with a passion for solving commercial challenges through data, this is an opportunity to make a tangible impact on the growth and success of Contentful.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Field leadership to \u0026lt;strong\u0026gt;define, measure, and monitor key performance metrics\u0026lt;/strong\u0026gt; across pipeline health, bookings, productivity, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver \u0026lt;strong\u0026gt;high-quality insights and analysis\u0026lt;/strong\u0026gt; that guide tactical and strategic decisions, supporting both day-to-day operations and long-term growth initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and maintain dashboards, reports, and models\u0026lt;/strong\u0026gt; that provide real-time visibility into field performance using Contentful’s Insight360 platform and modern BI tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate with the central Data team\u0026lt;/strong\u0026gt; to ensure data integrity, develop new data capabilities, and define requirements for future enhancements to the data platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as \u0026lt;strong\u0026gt;Data Steward\u0026lt;/strong\u0026gt; for the Field organisation to help drive data capture improvements, define key metrics and attributes as well as ensure strong data hygiene for field owned data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct \u0026lt;strong\u0026gt;deep-dive analyses\u0026lt;/strong\u0026gt; on key topics such as funnel conversion, territory design, forecasting accuracy, and field capacity planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Marketing, Customer Success, Product and Finance to create a \u0026lt;strong\u0026gt;holistic view of the customer lifecycle\u0026lt;/strong\u0026gt;, connecting data across the revenue funnel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex data into \u0026lt;strong\u0026gt;clear, compelling narratives and visualizations\u0026lt;/strong\u0026gt; for field leaders and executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a \u0026lt;strong\u0026gt;trusted advisor to field leadership\u0026lt;/strong\u0026gt;, driving data-informed strategy, identifying improvement opportunities, and recommending operational efficiencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a\u0026amp;nbsp;\u0026lt;strong\u0026gt;culture of data-driven decision-making\u0026lt;/strong\u0026gt; within the Field organization by promoting data fluency and self-service analytics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field leadership makes faster, more confident decisions using trusted, actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Insight360 and supporting dashboards become \u0026lt;strong\u0026gt;the single source of truth\u0026lt;/strong\u0026gt; for Field performance and forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The Field organization proactively uses data to \u0026lt;strong\u0026gt;identify growth opportunities, optimize resources, and exceed revenue targets\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional collaboration with the Data team ensures \u0026lt;strong\u0026gt;alignment between sales and CS needs and enterprise data strategy\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are recognized as a\u0026amp;nbsp;\u0026lt;strong\u0026gt;go-to strategic partner\u0026lt;/strong\u0026gt; who blends analytical rigor with commercial acumen.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/21/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $126,000- $170,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7575009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3349505,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2600 Customer Success Manager","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iQQ6O1-BB1DBQyp5RGWEAIxgJB-N9k3uW1Rk0Kk5VBc/edit?tab=t.0#heading=h.2wubrplsdc08","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin","value_type":"long_text"}],"id":7575009,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000069","title":"Senior Customer Success Manager (f/m/d)","company_name":"Contentful","first_published":"2026-02-03T13:28:34-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Customer Success Manager DACH (f/m/d) ,\u0026amp;nbsp; you will work directly with Contentful customers in\u0026amp;nbsp; the EMEA\u0026amp;nbsp; region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful.\u0026amp;nbsp; You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 20-30 enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and advise customers’ priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product adoption, customer satisfaction, and overall influence on customer health scores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead effective and consistent customer Business Reviews based on the defined business goals of the customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flag and proactively mitigate risks within a book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the renewal conversations to close with Contentful’s largest and most strategic logos.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close renewals on time and forecast them accurately to leadership weekly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and drive customer close plans for renewal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare to travel ~25% annually for customer onsite meetings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;College / University Degree is highly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills in English and German\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in meeting or exceeding sales or performance goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically about a customer’s goals and drive renewal and expansion opportunities to close independently\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills: shows excellence in previous customer and internal engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate effectively with cross-functional teams, including sales, product, and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers, understand and demo a sass platform product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a commitment to prioritizing customer success and aligning it with company goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7555404","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3343378,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5252 Information Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1-sCIqQDRIH2dPG7jUvdrFy9ywMDUpwqCWeWZpnnF0oQ/edit?tab=t.0#heading=h.pfv8nrod1nxr","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK / IRE","value_type":"long_text"}],"id":7555404,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000052","title":"Senior Data Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-26T14:41:54-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Data Engineer\u0026lt;/strong\u0026gt; to help design, build, and scale modern data solutions that power analytics, operational reporting, and business decision-making across the company. You will work closely with our data, analytics, and business teams to develop high-quality data pipelines, models, and integrations that deliver clean, reliable, and actionable data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, cross-geography engineering team operating with a \u0026lt;strong\u0026gt;product mindset\u0026lt;/strong\u0026gt; - delivering iterative value, partnering closely with business and analytics stakeholders, and owning both build and run responsibilities of a mission-critical platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain scalable data pipelines and transformations across multiple systems and sources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-quality data models that support analytics, reporting, and operational use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analytics, product, and business stakeholders to understand data needs and translate them into technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement strong data quality, validation, and monitoring processes to ensure reliability and trust in the data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize data storage, processing, and performance within cloud data warehousing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development and evolution of our modern data platform, including tooling, standards, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data platform operations—troubleshooting issues, improving reliability, and ensuring SLAs are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional partners on governance, documentation, definitions, and data stewardship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement CI/CD practices and Infrastructure-as-Code (IaC) to automate deployment, testing, and environment management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in code reviews, design discussions, and operational on-call rotations as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share your expertise by mentoring team members and driving data engineering best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as a Data Engineer or similar technical role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python or another scripting language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data modeling, data structures, and modern data architecture patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD workflows, version control (Git), and Infrastructure-as-Code tools (Terraform a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data governance, quality, lineage, and cataloging concepts and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to collaborate with analysts, engineers, and business partners in a cross-functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and a product-focused mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with monitoring/observability tools (e.g., Monte Carlo).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI tools such as Tableau\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in distributed systems, APIs, or event-based architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to data security, compliance, or privacy frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience utilizing AI for development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A builder who enjoys solving complex data challenges with clean, reliable, scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A leader who takes charge in the data engineering space and helps drive best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator who thrives in cross-functional environments and communicates clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem-solver who cares about quality, consistency, and long-term maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who wants to make a measurable impact by empowering data-driven decision-making across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7565088","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3343378,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5252 Information Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1-sCIqQDRIH2dPG7jUvdrFy9ywMDUpwqCWeWZpnnF0oQ/edit?tab=t.0#heading=h.pfv8nrod1nxr","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK / IRE","value_type":"long_text"}],"id":7565088,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000052","title":"Senior Data Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-26T14:41:55-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Data Engineer\u0026lt;/strong\u0026gt; to help design, build, and scale modern data solutions that power analytics, operational reporting, and business decision-making across the company. You will work closely with our data, analytics, and business teams to develop high-quality data pipelines, models, and integrations that deliver clean, reliable, and actionable data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join a small, cross-geography engineering team operating with a \u0026lt;strong\u0026gt;product mindset\u0026lt;/strong\u0026gt; - delivering iterative value, partnering closely with business and analytics stakeholders, and owning both build and run responsibilities of a mission-critical platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain scalable data pipelines and transformations across multiple systems and sources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-quality data models that support analytics, reporting, and operational use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analytics, product, and business stakeholders to understand data needs and translate them into technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement strong data quality, validation, and monitoring processes to ensure reliability and trust in the data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize data storage, processing, and performance within cloud data warehousing environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development and evolution of our modern data platform, including tooling, standards, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data platform operations—troubleshooting issues, improving reliability, and ensuring SLAs are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional partners on governance, documentation, definitions, and data stewardship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement CI/CD practices and Infrastructure-as-Code (IaC) to automate deployment, testing, and environment management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in code reviews, design discussions, and operational on-call rotations as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share your expertise by mentoring team members and driving data engineering best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience as a Data Engineer or similar technical role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python or another scripting language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data modeling, data structures, and modern data architecture patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD workflows, version control (Git), and Infrastructure-as-Code tools (Terraform a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data governance, quality, lineage, and cataloging concepts and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to collaborate with analysts, engineers, and business partners in a cross-functional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and a product-focused mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with monitoring/observability tools (e.g., Monte Carlo).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI tools such as Tableau\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in distributed systems, APIs, or event-based architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to data security, compliance, or privacy frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience utilizing AI for development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A builder who enjoys solving complex data challenges with clean, reliable, scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A leader who takes charge in the data engineering space and helps drive best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborator who thrives in cross-functional environments and communicates clearly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A problem-solver who cares about quality, consistency, and long-term maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who wants to make a measurable impact by empowering data-driven decision-making across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7487850","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3322252,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1s-cVanSHrmAUKTLWmH0bc6NmfmE-binScJ_3quU1pd0/edit?tab=t.0#heading=h.qnzf4gg4zli1","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK / IRE \n\nIRE banding Euro - 102,000 - 120,000 - 138,000","value_type":"long_text"}],"id":7487850,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R25_000563","title":"Senior Machine Learning Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-22T11:24:18-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Become part of the AI revolution at Contentful where we build real world AI solutions for thousands of active customers.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Contentful you will help imagine, drive, and build ML solutions which produce immediate customer impact by helping them get more done than they ever imagined. We are looking for an excellent machine learning engineer who understands and has experience in this field and current Generative AI trends. If you\u0026#39;re passionate about pushing the boundaries of what\u0026#39;s achievable with ML products on a large scale content management system, we want you on our team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Measure and ensure the high-quality output of ML workloads for our enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and measure production software in the Contentful Platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct focused research and testing using tools like Jupyter Notebook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize generative AI products for accuracy, speed, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate ML cloud solutions and adapt them to our large-scale use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate prompt engineering and fine-tuning for customer use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop software that scales to meet the demands of high-load customer workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead design reviews with peers and stakeholders to decide amongst available technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the ML education in the team and establish a high standard of quality \u0026amp;amp; ownership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience as a technical leader in a product software development environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven Track Record in Model Development, including successfully developing and deploying LLM-based models for various NLP tasks in real-world applications with production workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work backwards from customer needs to deliver ML-based features that meet those needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to organize and prioritize competing workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with distributed systems and cloud services (e.g., AWS, Azure, GCP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of machine learning principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with container frameworks such as Docker or Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Constructive Problem-Solving: As a natural problem-solver, you bring forward ideas that lead to practical solutions and contribute to product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-To-Date on The Latest Updates on LLM Development \u0026amp;amp; Research: From RAGs to Open-Source models over Agent Architectures – you have an inherent drive to stay up-to-date on what is the latest and greatest\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background includes machine learning and AI implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can translate a research paper into a PoC if the code does not exist\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7557680","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3322252,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1s-cVanSHrmAUKTLWmH0bc6NmfmE-binScJ_3quU1pd0/edit?tab=t.0#heading=h.qnzf4gg4zli1","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK / IRE \n\nIRE banding Euro - 102,000 - 120,000 - 138,000","value_type":"long_text"}],"id":7557680,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R25_000563","title":"Senior Machine Learning Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-01-22T11:24:19-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Become part of the AI revolution at Contentful where we build real world AI solutions for thousands of active customers.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At Contentful you will help imagine, drive, and build ML solutions which produce immediate customer impact by helping them get more done than they ever imagined. We are looking for an excellent machine learning engineer who understands and has experience in this field and current Generative AI trends. If you\u0026#39;re passionate about pushing the boundaries of what\u0026#39;s achievable with ML products on a large scale content management system, we want you on our team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Measure and ensure the high-quality output of ML workloads for our enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and measure production software in the Contentful Platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct focused research and testing using tools like Jupyter Notebook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize generative AI products for accuracy, speed, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate ML cloud solutions and adapt them to our large-scale use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate prompt engineering and fine-tuning for customer use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop software that scales to meet the demands of high-load customer workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead design reviews with peers and stakeholders to decide amongst available technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the ML education in the team and establish a high standard of quality \u0026amp;amp; ownership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience as a technical leader in a product software development environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven Track Record in Model Development, including successfully developing and deploying LLM-based models for various NLP tasks in real-world applications with production workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work backwards from customer needs to deliver ML-based features that meet those needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to organize and prioritize competing workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with distributed systems and cloud services (e.g., AWS, Azure, GCP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of machine learning principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with container frameworks such as Docker or Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Constructive Problem-Solving: As a natural problem-solver, you bring forward ideas that lead to practical solutions and contribute to product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up-To-Date on The Latest Updates on LLM Development \u0026amp;amp; Research: From RAGs to Open-Source models over Agent Architectures – you have an inherent drive to stay up-to-date on what is the latest and greatest\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background includes machine learning and AI implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can translate a research paper into a PoC if the code does not exist\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7475740","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3318766,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5210 Senior Management Finance","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1LTP8O5rVXaE9MIeCXK5na57tEQhS2NrtPwOhQKXJ1Tk/edit?tab=t.0#heading=h.2wubrplsdc08","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver\nMight add more locations later","value_type":"long_text"}],"id":7475740,"updated_at":"2026-03-23T12:58:38-04:00","requisition_id":"R25_000547","title":"Senior Manager, Global Payroll","company_name":"Contentful","first_published":"2025-12-19T12:49:37-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The primary function of this position is to effectively build, lead and manage a multi-location\u0026amp;nbsp;department which is responsible for the processing, reconciliation, analysis and compliance\u0026amp;nbsp;associated with global payroll for salaried, hourly, and variably compensated workforce. The\u0026amp;nbsp;ideal candidate for this role will bring their proven experience to leverage best in class, people,\u0026amp;nbsp;processes and systems to effectively meet the current and anticipated needs of the business. This role will also be involved in, and lead their team in, closely collaborating with the People\u0026amp;nbsp;Organization, Finance, Legal and the business.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to except?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage a team of two Payroll Analysts, consisting of and leveraging world class tools, processes, and personnel, to deliver against the responsibilities and objectives of the department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective, accurate, timely, confidential, and efficient processing, calculating and settlement of all global payroll and settlement of commissions and bonuses. This role does not include responsibility for commission or bonus plans design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the main compliance point of contact for all US and International payroll Transactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively serve as the lead interface for all payroll matters with financial and regulatory auditors. Including accurate and timely preparation of and explanations for all audit related requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for reconciling and accurate and timely filing of all employer payroll related compliance forms/returns for all applicable jurisdictions. This includes, but is not limited to\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;working with our service providers for W-2 forms (and Int’l equivalents) to ensure accurate entry of all compensation transactions (i.e. gifts, prizes, education assistance, equity, etc.) and the reconciliation of the quarterly Federal and state returns and amendments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing the implementation, maintenance and recurring optimization of tools, processes and including readout and escalation strategies to effectively monitor and communicate the “health” of the global payroll process. Process should be such that critical issues are detected, analyzed, escalated if required, and ultimately resolved timely with minimal impact to the financial statements and employee experience. Process should also provide Contentful with a quantitative basis for identifying and assessing the financial impact of sub-optimal processes in the daily global payroll processes and identifying and prioritizing recommendations for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing root cause analysis of recurring reconciliation issues and recommending and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;influencing the implementation of process improvements and tools solutions to correct and mitigate these.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective collaboration with the global People Organization, Legal, Finance and business on general payroll matters with cross functional impact. This specifically, but is not limited to, accounting for payroll and all related items to the general ledger, new hire processes, compensation programs, bonus and other non-recurring payment processing, terminations processes, commissions program changes, benefits programs and general business expansions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influencing the outcome to optimize the trade-off between stakeholder satisfaction and time to market with the global payroll needs for effectiveness and efficiency of processing and reconciliation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and drive a vision and detailed roadmap to ensure Contentful payroll functions meet current and future business needs and stay competitive with “best in class” standards. Actively participate with the wider Finance team in driving the department roadmap, appropriately prioritizing initiatives and helping to ensure automated solutions are implemented timely and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with or be responsible for other duties and ad hoc projects as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA degree in Accounting or Finance, preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Payroll Compensation industry and organization certifications a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10-12 or more years relevant work experience in payroll\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Including, 5 or more years of leadership and management experience with proven results for building and leading highly effective teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Payrolls larger than 750 employees and both exempt and non-exempt employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with both multi-state and global employees, including Germany\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tax equalization and a strong understanding of payroll matters with employee mobility cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Power user level experience with multiple payroll automation tools. Workday Payroll, OSV, and Cloudpay experience a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior NetSuite experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;System and process architecture, troubleshooting, reengineering and mapping a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project team level participation in new systems implementations a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with recurring metrics tracking and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interacting with external parties including auditors and other service providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Presentations to senior and executive management a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adhere to the highest ethical standards and unwavering integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand out leadership and effective team and individual management practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-functioning, working knowledge of relevant payroll and related standards, codes, GAAP, regulations and other related requirements at both the US and global level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid payroll accounting, reconciliation and accounting process knowledge including comfort with multi-state and multi-country environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong system and data flow knowledge. Ability to learn and adapt to new flows and software technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, research, problem solving and evaluative thinking skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acute attention to detail and well-developed organization and time management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-developed sense of urgency and follow through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills - including ability to listen to the needs of others and comprehend complex matters, articulate issues in a clear and concise manner, and present effectively in both oral and written presentations to all levels in the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team-oriented approach – can effectively lead a project or participate as an effective team member as well as work cross-functionally with other organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of energy and a desire to thrive in a growing, complex, fast-paced organization; ability to handle multiple projects under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic, including the ability to work independently, but also knows how to have fun while doing it!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require occasional travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The above statements are intended to describe the general nature of work being performed by the employees assigned to this classification. They are not an exhaustive list of all the responsibilities, duties, and skills required of employees so classified.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 02/19/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $138,000-186,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-hybrid #LI-SD1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26846,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7593409","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3356225,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3401 Content Marketing","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1wSrVDqupvWrspf6rDAVDCMdViharQir5zgT3kgjdHRQ/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"New York","value_type":"long_text"}],"id":7593409,"updated_at":"2026-03-23T13:33:26-04:00","requisition_id":"R26_000078","title":"Senior Manager of AEO \u0026 SEO","company_name":"Contentful","first_published":"2026-03-05T17:47:48-05:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is searching for an AEO, SEO Lead to join our Brand Studio team. As generative engines, answer engines, and AI-powered interfaces become the primary way people discover information, brands need a new kind of search leadership — one that goes beyond rankings and traffic and focuses on visibility, authority, and influence in both human and AI-experiences. You will own the strategy, evolution, and execution of Contentful’s approach to Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and AI Optimization (AIO) — with SEO as a critical, supporting foundation. This includes direct ownership of search and discovery performance for Contentful’s marketing website, \u0026lt;a href=\u0026quot;http://contentful.com\u0026quot;\u0026gt;contentful.com\u0026lt;/a\u0026gt;. You’ll deeply impact the entire lifecycle — from inclusion and citation in AI-generated responses to measurable impact on traffic, engagement, conversions, pipeline, and closed-won revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will design and lead a modern discovery program that spans AI search engines and answer engines, structured content for machine interpretation, brand authority and trust signals, and traditional SEO where it still matters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a strategic, programmatic, and leadership role. You’ll work cross-functionally with content, product marketing, web, brand, cross-functional technical teams, and demand generation to ensure Contentful is discoverable, citable, and authoritative in all the ways people find information today.\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Lead our AI-era discovery strategy\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the design and execution of a multi-quarter roadmap for GEO, AEO, AI discovery, and traditional search initiatives – including priorities, success metrics, and operating models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead ongoing performance measurement and analysis, defining success beyond traffic, including AI visibility, citations, authority, and downstream impact like conversions, pipeline and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and run experiments, analyze outcomes, and refine strategy based on results; share learnings with leadership to inform content, web, and product strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear guidance for how Contentful content should be created, structured, optimized, and distributed to maximize visibility in AI-generated responses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create operating rhythms, documentation, and enablement so best practices are consistently adopted across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement improvements with web team to allow AI agents, including search bots, LLM crawlers, and conversational assistants, to efficiently interpret, index, and act on Contentful content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Contentful’s search and discovery tooling strategy, including evaluation, selection, and ongoing use of platforms across SEO, GEO, and AI discovery (e.g., Profound, AirOps, Ahrefs, Screaming Frog, Search Console, Contentful Analytics, and emerging AI search analytics tools)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Thought leadership and external visibility\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as an internal and external subject matter expert on modern search, GEO, and AI discovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Brand, Comms, and Product Marketing to shape POVs, content, talks, and narratives about the future of search\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a visible, authentic “Customer Zero,” representing how Contentful uses its own platform to power a cohesive search and discovery program in customer conversations, webinars, and events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-functional partnership and leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Influence and align senior stakeholders around priorities, tradeoffs, and investment decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly manage a team of agencies, contractors, and full-time employees supporting search and discovery initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Demand, PMM, and Product to connect discovery efforts to pipeline impact, revenue, and product adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert to the Product team to inform product roadmap decisions and innovation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;SEO foundations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure strong SEO fundamentals across technical health, content performance, and site structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use SEO insights as inputs to broader GEO and AEO strategy and consistently advise the team on best-practices and data-driven decision making\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in search, with deep expertise in SEO and a clear, informed point of view on how search is evolving in the age of AI, including GEO, AEO, and emerging discovery models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to design and lead strategic, multi-quarter programs, translating complex systems into clear priorities, roadmaps, and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical judgment, with a track record of interpreting data, running experiments, and turning insights into clear, actionable recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading and influencing cross-functional teams, including direct management of agencies, contractors, or full-time contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level communication skills, with the ability to clearly explain complex technical and AI-driven concepts to senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguity, building structure where none exists, and evolving strategy as platforms, algorithms, and behaviors change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid technical fluency across modern web and content systems, including CMS platforms, structured content, and the fundamentals of HTML, CSS, and JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with search, analytics, and modern discovery tooling, including traditional SEO platforms and AI-driven discovery, evaluation, and measurement tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strong pluses\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct experience optimizing content for LLMs, answer engines, or AI-powered discovery platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in content strategy, information architecture, or structured content design – experience with Contentful app is a huge plus!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience influencing product or platform roadmaps without direct ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public thought leadership through writing, speaking, research, or industry contribution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently visible, cited, and referenced in AI-generated answers and summaries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Search strategy evolves proactively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful has a credible, differentiated POV on AI-era discovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive quality traffic that ultimately converts into closed-won customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Range: $170,000 - $230,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26772,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":98377,"name":"New York, NY","location":"New York, New York, United States","child_ids":[],"parent_id":19176}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7527531","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3334329,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3200 Growth Marketing","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1_SFcGscjMGaINDH1-LCqYDZVNcK1ggeW79VVk0Jio1U/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver, NY","value_type":"long_text"}],"id":7527531,"updated_at":"2026-03-23T12:57:28-04:00","requisition_id":"R26_000022","title":"Senior Manager, Web Development","company_name":"Contentful","first_published":"2026-01-13T16:03:46-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is hiring a Senior Manager, Web Development to work directly with the Product Manager, Contentful.com and the Director, Web Marketing to define the technical vision \u0026amp;amp; strategy, roadmap and lead the implementation for Contentful.com, helping us achieve our vision of being the world’s best example of a marketing website built on Contentful’s Composable Content Platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll get to work closely with senior stakeholders across the business to understand business strategy \u0026amp;amp; goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to drive success for our site visitors and internal site users, and deliver impact against business goals.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a globally-distributed high-performing, engaged and effective Web Development team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the technical strategy and approach to make contentful.com the world’s best example of a marketing website on Contentful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with stakeholders to understand business needs and translate these into technical requirements for the Web Development team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize external research, customer/user feedback and data analytics as inputs in definition of technical and experience improvements for contentful.com\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define technical roadmap \u0026amp;amp; rollout plan and prioritizes in conjunction with Product Manager to deliver business impact and user value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee , implementation, maintenance, and evolution (including business case development) of the website technology stack to ensure contentful.com is highly performant, robust and scalable as our business needs evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the technical scoping and refinement of development features and tasks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct the Web Development team in the solutioning, coding, testing and debugging of technical solutions, projects and tickets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee \u0026amp;amp; write testable, scalable and efficient code and lead code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members and ensuring they adhere to determined development philosophy and technical/coding quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build close working relationships with Contentful’s Product\u0026amp;nbsp; teams to ensure early sight and adoption for new products and features to be utilized on the website\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise and coordinate with Marketing Operations, Core Data, IT and Security teams to ensure full coverage/implementation and maintenance of our martech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plans team capacity and coverage to ensure global coverage of technical tasks and continuous web operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is an exciting time to join the team and we’re looking for an enthusiastic technical lead who is inspired and motivated to build the best-in-class and cutting edge web experience. To be successful in this role you:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for headless/composable website philosophy and architecture and truly understand the opportunities it brings to deliver compelling and scalable digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have extensive experience with technical architecture \u0026amp;amp; development strategy and\u0026amp;nbsp; implementation of website experiences built with Contentful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to balance innovation and forward-planning with technical solutions that deliver immediate impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in designing and developing front-end and back end-web architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equally comfortable to provide technical delivery oversight as well as be hands on in technical development/implementation as we build out the team capabilities and capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate at all levels across the organization, to technical and non-technical groups to generate buy-in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspired by the opportunity to get your hands on the latest and greatest product and features (and be among the first to use our new tech)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated to build a highly-engaged and effective Web Development team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience front-end and back-end development (hands-on and overseeing) React.js/Next.js\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of leading website strategy \u0026amp;amp; development (Marketing website experience is highly desirable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience leading web development or engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is open to candidates across the U.S. and will work to East Coast hours to ensure overlap with European-based team members and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The application deadline is 05/16/26\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Colorado \u0026lt;/em\u0026gt;Salary Range: $138,000 - $186,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID #LI-KS1\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26772,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7536259","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3334329,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3200 Growth Marketing","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1_SFcGscjMGaINDH1-LCqYDZVNcK1ggeW79VVk0Jio1U/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver, NY","value_type":"long_text"}],"id":7536259,"updated_at":"2026-03-23T12:57:10-04:00","requisition_id":"R26_000022","title":"Senior Manager, Web Development","company_name":"Contentful","first_published":"2026-01-13T16:03:46-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is hiring a Senior Manager, Web Development to work directly with the Product Manager, Contentful.com and the Director, Web Marketing to define the technical vision \u0026amp;amp; strategy, roadmap and lead the implementation for Contentful.com, helping us achieve our vision of being the world’s best example of a marketing website built on Contentful’s Composable Content Platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll get to work closely with senior stakeholders across the business to understand business strategy \u0026amp;amp; goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to drive success for our site visitors and internal site users, and deliver impact against business goals.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a globally-distributed high-performing, engaged and effective Web Development team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the technical strategy and approach to make contentful.com the world’s best example of a marketing website on Contentful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with stakeholders to understand business needs and translate these into technical requirements for the Web Development team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize external research, customer/user feedback and data analytics as inputs in definition of technical and experience improvements for contentful.com\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define technical roadmap \u0026amp;amp; rollout plan and prioritizes in conjunction with Product Manager to deliver business impact and user value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee , implementation, maintenance, and evolution (including business case development) of the website technology stack to ensure contentful.com is highly performant, robust and scalable as our business needs evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the technical scoping and refinement of development features and tasks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct the Web Development team in the solutioning, coding, testing and debugging of technical solutions, projects and tickets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee \u0026amp;amp; write testable, scalable and efficient code and lead code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members and ensuring they adhere to determined development philosophy and technical/coding quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build close working relationships with Contentful’s Product\u0026amp;nbsp; teams to ensure early sight and adoption for new products and features to be utilized on the website\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise and coordinate with Marketing Operations, Core Data, IT and Security teams to ensure full coverage/implementation and maintenance of our martech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plans team capacity and coverage to ensure global coverage of technical tasks and continuous web operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is an exciting time to join the team and we’re looking for an enthusiastic technical lead who is inspired and motivated to build the best-in-class and cutting edge web experience. To be successful in this role you:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advocate for headless/composable website philosophy and architecture and truly understand the opportunities it brings to deliver compelling and scalable digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have extensive experience with technical architecture \u0026amp;amp; development strategy and\u0026amp;nbsp; implementation of website experiences built with Contentful\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to balance innovation and forward-planning with technical solutions that deliver immediate impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in designing and developing front-end and back end-web architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equally comfortable to provide technical delivery oversight as well as be hands on in technical development/implementation as we build out the team capabilities and capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate at all levels across the organization, to technical and non-technical groups to generate buy-in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspired by the opportunity to get your hands on the latest and greatest product and features (and be among the first to use our new tech)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated to build a highly-engaged and effective Web Development team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience front-end and back-end development (hands-on and overseeing) React.js/Next.js\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of leading website strategy \u0026amp;amp; development (Marketing website experience is highly desirable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience leading web development or engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role is open to candidates across the U.S. and will work to East Coast hours to ensure overlap with European-based team members and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;New York \u0026lt;/em\u0026gt;Salary Range: $151,000 - $205,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-HYBRID #LI-KS1\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26772,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7682062","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3378898,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5252 Information Systems","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1y6mGVStxRkQ3D5Z7q460V8wPwDOYKToaPmP7iJOoXiw/edit?tab=t.0#heading=h.4g57zlj3t63j","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK","value_type":"long_text"}],"id":7682062,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000106","title":"Senior Platform Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-03-12T12:09:58-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is experiencing rapid growth, and we\u0026#39;re on the lookout for a driven Senior Platform Engineer to join our Core DataTeam. In this pivotal role, you\u0026#39;ll be at the heart of our data operations, collaborating with developers and internal stakeholders to create cutting-edge tools for data customers while maintaining a highly adaptable platform.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Software Development\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design, development, testing, and deployment of scalable and maintainable software solutions for our data platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to understand requirements and translate them into technical specifications.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Orchestration\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement systems for efficient data orchestration, ensuring optimal performance and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Platform Engineers to integrate new technologies and tools into the data platform ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Optimization\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and address performance bottlenecks in the data platform, ensuring optimal data processing and access speed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement monitoring and alerting systems to proactively identify and resolve issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Daily challenges related to data management, performance optimization, and security.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Responsibility\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Substantial impact on the stability and performance of Contentful\u0026#39;s Data Platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Learning\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Staying updated with emerging technologies and industry trends is encouraged for your professional growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll work closely with a collaborative team of developers and stakeholders to achieve shared goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Supportive Culture\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contentful cultivates a supportive culture where team members help each other succeed and innovate through collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Your role as a Senior Software Engineer at Contentful promises dynamic challenges, collaboration, personal growth, and a supportive team environment. Join us for an exciting journey!\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of Engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proficiency in cloud technologies (AWS preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proficient coding skills in Python, (Golang \u0026amp;amp; TypeScript are a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proficient with Infrastructure as Code, Terraform (Terragrunt is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proficient in CI/CD tools, setting up complex workflows with a focus on CircleCI\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have knowledge of Kubernetes \u0026amp;amp; Docker \u0026amp;amp; Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are experienced with Git\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with streaming services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desirable skills: You are familiar with Apache Airflow and/ or AWS Redshift\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You possess strong skills in communication, problem-solving, collaboration, diversity appreciation, and full professional English proficiency, enabling effective and inclusive interactions in diverse contexts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you believe we\u0026#39;re a good fit but don\u0026#39;t meet all the points, please reach out to us. We value diverse perspectives and welcome your unique skills and experiences. Let\u0026#39;s explore the possibilities together.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":73022,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7658079","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3366811,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1osUSZkRPHOuKsFZnt3ZENkYuNOaUKrt1VyeAioKUSm0/edit?tab=t.0#heading=h.q3zto8uj6mb5","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin, London, Dublin","value_type":"long_text"}],"id":7658079,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000087","title":"Senior Product Manager (f/m/d)","company_name":"Contentful","first_published":"2026-02-26T13:04:05-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Product Manager to help build capabilities that enable personalization and optimization at scale. This role focuses on shaping foundational systems and customer-facing functionality used to deliver personalized, high-performing digital experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is passionate about data-driven products and excels at owning the end-to-end lifecycle of a product, responsible for defining, evolving, and ensuring a successful execution across a wide product surface that helps enterprise customers, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual experiences\u0026amp;nbsp; -\u0026amp;nbsp; all powered by innovative AI capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end lifecycle of product capabilities, from discovery through delivery, iteration, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve APIs, SDKs, and AI systems that power personalization and experimentation use cases at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering on system design, architectural trade-offs, scalability, and long-term technical direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product decisions that support personalization at scale, including emerging agentic and automated optimization approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply domain knowledge in personalization, experimentation, and optimization to guide prioritization and roadmap decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage directly with customers, partners, and prospects to understand needs, validate solutions, and represent the product externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing and Go-To-Market teams to shape clear value propositions and customer narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Research, Design, Engineering, Data, and other Product teams to deliver cohesive, extensible solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance near-term delivery with longer-term investments in internal systems and technical foundations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience as a Senior Product Manager owning and shipping complex products through a full lifecycle in a B2B SaaS context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical product management skills, with experience working on APIs, SDKs, or data- and platform-oriented products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to engage deeply with engineers on technical design, constraints, and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in personalization, experimentation, optimization, or adjacent problem spaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer empathy and experience working directly with enterprise marketers, developers, and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, structured communication skills across technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating independently, making decisions in ambiguous problem spaces, and driving outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7635752","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3366811,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1osUSZkRPHOuKsFZnt3ZENkYuNOaUKrt1VyeAioKUSm0/edit?tab=t.0#heading=h.q3zto8uj6mb5","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin, London, Dublin","value_type":"long_text"}],"id":7635752,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000087","title":"Senior Product Manager (f/m/d)","company_name":"Contentful","first_published":"2026-02-26T13:04:35-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Product Manager to help build capabilities that enable personalization and optimization at scale. This role focuses on shaping foundational systems and customer-facing functionality used to deliver personalized, high-performing digital experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is passionate about data-driven products and excels at owning the end-to-end lifecycle of a product, responsible for defining, evolving, and ensuring a successful execution across a wide product surface that helps enterprise customers, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual experiences\u0026amp;nbsp; -\u0026amp;nbsp; all powered by innovative AI capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end lifecycle of product capabilities, from discovery through delivery, iteration, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve APIs, SDKs, and AI systems that power personalization and experimentation use cases at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering on system design, architectural trade-offs, scalability, and long-term technical direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product decisions that support personalization at scale, including emerging agentic and automated optimization approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply domain knowledge in personalization, experimentation, and optimization to guide prioritization and roadmap decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage directly with customers, partners, and prospects to understand needs, validate solutions, and represent the product externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing and Go-To-Market teams to shape clear value propositions and customer narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Research, Design, Engineering, Data, and other Product teams to deliver cohesive, extensible solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance near-term delivery with longer-term investments in internal systems and technical foundations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience as a Senior Product Manager owning and shipping complex products through a full lifecycle in a B2B SaaS context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical product management skills, with experience working on APIs, SDKs, or data- and platform-oriented products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to engage deeply with engineers on technical design, constraints, and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in personalization, experimentation, optimization, or adjacent problem spaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer empathy and experience working directly with enterprise marketers, developers, and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, structured communication skills across technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating independently, making decisions in ambiguous problem spaces, and driving outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7636216","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3366909,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1r0dPkFx397Ede6IrMDfY-ZO7LT_gfEgOJEGNPNwRN4o/edit?tab=t.htv05r7tgohv#heading=h.qsjcpcbb5iez","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin, London, Dublin","value_type":"long_text"}],"id":7636216,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000088","title":"Senior Product Manager (f/m/d)","company_name":"Contentful","first_published":"2026-03-17T11:26:30-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just \u0026quot;adding a UI\u0026quot;, you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a \u0026quot;home\u0026quot; for marketers, ensuring the product stays powerful but becomes accessible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the \u0026quot;Right\u0026quot; Enterprise Scope: You won’t just build \u0026quot;simple\u0026quot; tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;0→1 Experience: You’ve taken a product from \u0026quot;messy idea\u0026quot; to \u0026quot;polished reality\u0026quot; before. You thrive in ambiguity and create your own clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The \u0026quot;Surgical\u0026quot; Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer\u0026#39;s pain point is only a win if it also drives adoption, retention, and competitive advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7658074","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3366811,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1osUSZkRPHOuKsFZnt3ZENkYuNOaUKrt1VyeAioKUSm0/edit?tab=t.0#heading=h.q3zto8uj6mb5","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin, London, Dublin","value_type":"long_text"}],"id":7658074,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000087","title":"Senior Product Manager (f/m/d)","company_name":"Contentful","first_published":"2026-02-26T13:04:04-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Product Manager to help build capabilities that enable personalization and optimization at scale. This role focuses on shaping foundational systems and customer-facing functionality used to deliver personalized, high-performing digital experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is passionate about data-driven products and excels at owning the end-to-end lifecycle of a product, responsible for defining, evolving, and ensuring a successful execution across a wide product surface that helps enterprise customers, deliver personalized experiences, and continuously optimize results. The scope includes data infrastructure, intelligent automation, and visual experiences\u0026amp;nbsp; -\u0026amp;nbsp; all powered by innovative AI capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to play a key role in shaping how digital teams measure and grow their content’s impact in a fast-evolving AI-driven market.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end lifecycle of product capabilities, from discovery through delivery, iteration, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve APIs, SDKs, and AI systems that power personalization and experimentation use cases at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering on system design, architectural trade-offs, scalability, and long-term technical direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product decisions that support personalization at scale, including emerging agentic and automated optimization approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply domain knowledge in personalization, experimentation, and optimization to guide prioritization and roadmap decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage directly with customers, partners, and prospects to understand needs, validate solutions, and represent the product externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing and Go-To-Market teams to shape clear value propositions and customer narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Research, Design, Engineering, Data, and other Product teams to deliver cohesive, extensible solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance near-term delivery with longer-term investments in internal systems and technical foundations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience as a Senior Product Manager owning and shipping complex products through a full lifecycle in a B2B SaaS context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical product management skills, with experience working on APIs, SDKs, or data- and platform-oriented products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to engage deeply with engineers on technical design, constraints, and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in personalization, experimentation, optimization, or adjacent problem spaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer empathy and experience working directly with enterprise marketers, developers, and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, structured communication skills across technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating independently, making decisions in ambiguous problem spaces, and driving outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7727884","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3366909,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1r0dPkFx397Ede6IrMDfY-ZO7LT_gfEgOJEGNPNwRN4o/edit?tab=t.htv05r7tgohv#heading=h.qsjcpcbb5iez","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin, London, Dublin","value_type":"long_text"}],"id":7727884,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000088","title":"Senior Product Manager (f/m/d)","company_name":"Contentful","first_published":"2026-03-17T11:26:41-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just \u0026quot;adding a UI\u0026quot;, you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a \u0026quot;home\u0026quot; for marketers, ensuring the product stays powerful but becomes accessible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the \u0026quot;Right\u0026quot; Enterprise Scope: You won’t just build \u0026quot;simple\u0026quot; tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;0→1 Experience: You’ve taken a product from \u0026quot;messy idea\u0026quot; to \u0026quot;polished reality\u0026quot; before. You thrive in ambiguity and create your own clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The \u0026quot;Surgical\u0026quot; Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer\u0026#39;s pain point is only a win if it also drives adoption, retention, and competitive advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7727886","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3366909,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4210 Product Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1r0dPkFx397Ede6IrMDfY-ZO7LT_gfEgOJEGNPNwRN4o/edit?tab=t.htv05r7tgohv#heading=h.qsjcpcbb5iez","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin, London, Dublin","value_type":"long_text"}],"id":7727886,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000088","title":"Senior Product Manager (f/m/d)","company_name":"Contentful","first_published":"2026-03-17T11:26:43-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is undergoing a core pivot: evolving from a developer-centric CMS into a unified creation environment where marketers are first-class citizens. We aren’t just adding a UI; we are re-engineering how the world’s biggest brands create digital experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior PM for Marketer Experience, you will drive this 0 to 1 evolution. You aren’t just \u0026quot;adding a UI\u0026quot;, you are driving the evolution of our product to turn our powerful technical engine into an intuitive, high-velocity tool that marketing teams love to use.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive the Pivot: Evolve a high-level strategic vision into a concrete product. You’ll take the lead on making Contentful a \u0026quot;home\u0026quot; for marketers, ensuring the product stays powerful but becomes accessible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the \u0026quot;Right\u0026quot; Enterprise Scope: You won’t just build \u0026quot;simple\u0026quot; tools. You will deeply understand the needs of complex global enterprises and define a scope that is sophisticated enough for their scale, yet lean enough to ship and iterate quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess Over Usability: Quality for you is measured by how great, powerful, and easy-to-use the tools are for marketers, ensuring user autonomy. You win when a marketer can build and launch a complex global experience independently—without needing a developer for every change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Team Collaboration: You must collaborate effectively with other product and engineering teams. This project has high dependencies across the organization; success requires navigating the ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;0→1 Experience: You’ve taken a product from \u0026quot;messy idea\u0026quot; to \u0026quot;polished reality\u0026quot; before. You thrive in ambiguity and create your own clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The \u0026quot;Surgical\u0026quot; Scoper: You can demonstrate a track record of navigating complex requirements and distilling them into a clear, prioritized product definition that meets user needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Persona Empathy: You can speak deeply with a systems engineer about architecture, then turn around and advocate for a marketer’s workflow with equal passion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grit: You have stories of pushing through setbacks and evolving a product based on real-world feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial Mindset: You can clearly tie customer problems and product solutions to business outcomes. You understand that solving a marketer\u0026#39;s pain point is only a win if it also drives adoption, retention, and competitive advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication abilities, including an executive presence, are necessary, with the expectation of confidently articulating product strategy in discussions with customers and sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":18486,"name":"Berlin","location":"Berlin, Berlin, Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7776379","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3398505,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4300 Product Ops","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1-TOjhGi2ETs1T_IzTz8dwxMMs61RZDKdBwlSnqI90eY/edit?tab=t.3kej1h33lmk3#heading=h.gvbk6cnc6y77","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Ireland and UK","value_type":"long_text"}],"id":7776379,"updated_at":"2026-04-02T16:27:09-04:00","requisition_id":"R26_000143","title":"Senior Product Operations Manager (f/m/d)","company_name":"Contentful","first_published":"2026-04-02T16:27:09-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re a mid-sized, globally distributed B2B SaaS company empowering organizations with innovative digital solutions. With a strong product-led culture and international customer base, we’re scaling rapidly—and we’re looking for a Senior Product Operations Manager to bring structure, clarity, and strategic visibility to our growing product organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive operational excellence\u0026lt;/strong\u0026gt; by optimizing product development workflows, team rituals, and cross-functional coordination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead program execution\u0026lt;/strong\u0026gt; for complex product operations initiatives, ensuring alignment with company objectives and timely delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Improve tooling and automation\u0026lt;/strong\u0026gt; by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analyze reporting and metrics\u0026lt;/strong\u0026gt; to generate insights and partner with Business Analysts on improvement initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage risks and dependencies\u0026lt;/strong\u0026gt; by proactively identifying roadblocks and driving resolution across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop training and enablement\u0026lt;/strong\u0026gt; resources, including documentation and onboarding materials for product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate cross-functional communication\u0026lt;/strong\u0026gt; across product, design, engineering, marketing, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocate for product operations\u0026lt;/strong\u0026gt; to increase alignment, transparency, and collaboration across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate globally\u0026lt;/strong\u0026gt; with distributed teams across time zones and cultural contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Step into a high-impact, visible role\u0026lt;/strong\u0026gt; within a growing SaaS organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Join a collaborative, empowered product team\u0026lt;/strong\u0026gt; with a strong global culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Remote work\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Need to Be Successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years of experience\u0026lt;/strong\u0026gt; in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven track record\u0026lt;/strong\u0026gt; of leading and scaling operational processes in cross-functional product organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience with tools\u0026lt;/strong\u0026gt; such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong analytical skills\u0026lt;/strong\u0026gt; with the ability to define and track operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems-thinking mindset\u0026lt;/strong\u0026gt; with strong organizational skills, attention to detail, and strategic perspective\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent communication and stakeholder management skills\u0026lt;/strong\u0026gt;, with the ability to influence across all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience working with globally distributed teams\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Familiarity with change management practices\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exposure to technical domains\u0026lt;/strong\u0026gt; (e.g., automation, AI/ML, personalization, analytics) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in It for You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive stock options to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare (health/dental/vision) coverage for you and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family-building benefits to support your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual education budget to support your career growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to virtual and in-person events, workshops, and team activities for learning and networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellbeing stipend to support your physical, financial, and emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly communication (phone/internet) stipend and hardware reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend to help you work at your best\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7752248","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3398505,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4300 Product Ops","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1-TOjhGi2ETs1T_IzTz8dwxMMs61RZDKdBwlSnqI90eY/edit?tab=t.3kej1h33lmk3#heading=h.gvbk6cnc6y77","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Ireland and UK","value_type":"long_text"}],"id":7752248,"updated_at":"2026-04-02T16:25:05-04:00","requisition_id":"R26_000143","title":"Senior Product Operations Manager (f/m/d)","company_name":"Contentful","first_published":"2026-04-02T16:25:05-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re a mid-sized, globally distributed B2B SaaS company empowering organizations with innovative digital solutions. With a strong product-led culture and international customer base, we’re scaling rapidly—and we’re looking for a Senior Product Operations Manager to bring structure, clarity, and strategic visibility to our growing product organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to Expect\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive operational excellence\u0026lt;/strong\u0026gt; by optimizing product development workflows, team rituals, and cross-functional coordination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead program execution\u0026lt;/strong\u0026gt; for complex product operations initiatives, ensuring alignment with company objectives and timely delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Improve tooling and automation\u0026lt;/strong\u0026gt; by identifying, implementing, and maintaining systems that streamline workflows and reduce manual effort\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analyze reporting and metrics\u0026lt;/strong\u0026gt; to generate insights and partner with Business Analysts on improvement initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage risks and dependencies\u0026lt;/strong\u0026gt; by proactively identifying roadblocks and driving resolution across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop training and enablement\u0026lt;/strong\u0026gt; resources, including documentation and onboarding materials for product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Facilitate cross-functional communication\u0026lt;/strong\u0026gt; across product, design, engineering, marketing, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocate for product operations\u0026lt;/strong\u0026gt; to increase alignment, transparency, and collaboration across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate globally\u0026lt;/strong\u0026gt; with distributed teams across time zones and cultural contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Step into a high-impact, visible role\u0026lt;/strong\u0026gt; within a growing SaaS organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Join a collaborative, empowered product team\u0026lt;/strong\u0026gt; with a strong global culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Benefit from a flexible hybrid work setup\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Need to Be Successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years of experience\u0026lt;/strong\u0026gt; in Product Operations, Program Management, or a similar role, ideally in a B2B SaaS company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven track record\u0026lt;/strong\u0026gt; of leading and scaling operational processes in cross-functional product organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience with tools\u0026lt;/strong\u0026gt; such as Jira, Confluence, Asana, and Coupa, plus data/reporting platforms (e.g., Looker, Tableau, Google Sheets)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong analytical skills\u0026lt;/strong\u0026gt; with the ability to define and track operational KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems-thinking mindset\u0026lt;/strong\u0026gt; with strong organizational skills, attention to detail, and strategic perspective\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent communication and stakeholder management skills\u0026lt;/strong\u0026gt;, with the ability to influence across all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience working with globally distributed teams\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Familiarity with change management practices\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exposure to technical domains\u0026lt;/strong\u0026gt; (e.g., automation, AI/ML, personalization, analytics) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in It for You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive stock options to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare (health/dental/vision) coverage for you and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family-building benefits to support your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous paid time off, including vacation days, sick days, education days, compassion days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual education budget to support your career growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to virtual and in-person events, workshops, and team activities for learning and networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellbeing stipend to support your physical, financial, and emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly communication (phone/internet) stipend and hardware reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend to help you work at your best\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7623448","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3344372,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"1005 Learning Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1CxFdupYSBxopHXPOkw3OUmJ4XpJMzUV6o1kUa9UmX9A/edit?tab=t.k0eeja39n20\n\n@grace- Can you please update the req to reflect the JD title please;Senior Program Manager, Creator Community\n\nAlso please add the column HOLD to the req for sourcing purposes. Ty","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"CB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 1\t(SF)-\t7,500\tExempt\tUSD\t157,000\t185,000\t213,000\t\t\t\t\t\t\t\t\t\t\n\nCB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 2\t(NY)-\t7,500\tExempt\tUSD\t143,000\t168,000\t193,000\t\t\t\t\t\t\t\t\t\t\n\nCB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 3\t(Denver)-\t7,500\tExempt\tUSD\t126,000\t148,000\t170,000","value_type":"long_text"}],"id":7623448,"updated_at":"2026-03-23T12:55:40-04:00","requisition_id":"R26_000056","title":"Senior Program Manager, Creator Community","company_name":"Contentful","first_published":"2026-02-17T13:45:41-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful’s Learning Services team is launching a global Creator ecosystem that transforms how marketers, designers, content managers, and developers learn how to build personalized digital experiences with Contentful. As our\u0026amp;nbsp;\u0026lt;strong\u0026gt;Senior Program Manager, Creator Community\u0026lt;/strong\u0026gt;, you will design and scale the foundational systems, community structures, credential offerings, and recognition frameworks that empower practitioners to share their expertise and accelerate customer activation.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this high-visibility role, you will define the multi-year Creator strategy and shape digital community experiences, while providing feedback loops that help to shape business strategies and product roadmaps. You’ll partner across teams to ensure Creator contributions directly improve customer outcomes and advance Contentful’s industry leadership.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll own how we attract, validate, onboard, develop, and recognize Creators, both internal and external. You’ll pair strategic thinking with hands-on program execution, building systems and community-driven learning experiences that scale globally.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports directly to the Senior Director, Learning Services. It is a distributed‑friendly role within the U.S. with occasional travel for team meetings and customer/partner events. Preference will be given to candidates who live near one of our office hubs – in Colorado, New York City, or San Francisco.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program strategy \u0026amp;amp; roadmap\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and own the multi‑year \u0026lt;strong\u0026gt;Creator Program strategy and roadmap\u0026lt;/strong\u0026gt;, aligned to key business objectives such as activation, expansion, and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear \u0026lt;strong\u0026gt;personas, value propositions, and participation paths\u0026lt;/strong\u0026gt; for Creators (developers, content professionals, marketers, and admins).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and manage the \u0026lt;strong\u0026gt;strategic goals and requirements \u0026lt;/strong\u0026gt;for becoming a Creator, including related enablement, courseware, skill badges, and certifications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Creator program operations \u0026amp;amp; communications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end‑to‑end execution of our \u0026lt;strong\u0026gt;Learning Services: Creator Program\u0026lt;/strong\u0026gt;. Own the roadmap deliverables and activation calendar (program launches, campaigns, community moments) and ensure a pipeline of Creator content and live learning experiences that meet our business goals and Learning Services guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Learning Operations team members to design and manage \u0026lt;strong\u0026gt;onboarding, communication, enablement, reporting, and recognition systems\u0026lt;/strong\u0026gt; for Creators, including guidelines, templates, and processes that scale across target professions and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across Customer Experience, Partner Enablement, Product, and Marketing to map \u0026lt;strong\u0026gt;Creator journeys\u0026lt;/strong\u0026gt;—from discovery to activation to VIP advocate—and ensure there are clear expectations, up-to-date enablement, and valuable recognitions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Digital community \u0026amp;amp; engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and run \u0026lt;strong\u0026gt;digital community programs\u0026lt;/strong\u0026gt; for both technical and non-technical users, including marketers, business users, and developers (across forums, Discord/Slack‑style spaces, user groups, Creator Labs, hackathons, etc.)\u0026amp;nbsp; that drive meaningful, repeatable engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing and Customer Advocacy to integrate \u0026lt;strong\u0026gt;recognition \u0026lt;/strong\u0026gt;that encourages ongoing participation and contributions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain \u0026lt;strong\u0026gt;community guidelines, moderation, and escalation playbooks\u0026lt;/strong\u0026gt; that foster trust, inclusion, and high‑quality discussion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer activation \u0026amp;amp; advocacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Advocacy, Marketing, and teams across CX to identify top Creators for development as \u0026lt;strong\u0026gt;references, speakers, co‑marketers, and mentors \u0026lt;/strong\u0026gt;who influence pipeline, expansion, and brand trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate Creator‑generated eLearning, live training, and micro-learning into \u0026lt;strong\u0026gt;campaigns, lifecycle communications, and in‑product experiences\u0026lt;/strong\u0026gt;, working closely with Product Marketing and Brand/Content Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our credentialing strategy and roadmap for driving engagement and advocacy with Creators, with an eye toward both earning and sharing credentials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across Contentful to \u0026lt;strong\u0026gt;activate certified trainers and badge earners\u0026lt;/strong\u0026gt; as visible champions (e.g., community leaders, mentors, event speakers, social proof).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Measurement \u0026amp;amp; reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and track \u0026lt;strong\u0026gt;Creator Program and community KPIs\u0026lt;/strong\u0026gt;, such as creator activation and retention, community engagement, and total contributions to our catalog of learning offerings, as well as influenced advocacy metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain \u0026lt;strong\u0026gt;reports and quarterly reviews\u0026lt;/strong\u0026gt; that share Creator Community performance with CX, Marketing, Product, and Field leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Governance, tools \u0026amp;amp; operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stand up a clear \u0026lt;strong\u0026gt;governance model\u0026lt;/strong\u0026gt; for Creator community contributions (charters, RACIs, intake and approval flows, editorial and brand standards) so that the learning experiences we deliver to our customers continue to be high quality, timely, and trusted.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop systems that foster safe, high-trust participation—including moderation guidelines, contributor pathways, and risk management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage or influence \u0026lt;strong\u0026gt;program tools and vendor relationships\u0026lt;/strong\u0026gt; across community platforms, advocacy tools, LMS/LXP, and credential vendors in partnership with our Learning Operations Managers, as well as other operations teams across Contentful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and continuously improve\u0026amp;nbsp;\u0026lt;strong\u0026gt;guidelines, templates, and operating rhythms\u0026lt;/strong\u0026gt; so programs are repeatable and scalable beyond the core team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll achieve in the first 6-12 months \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define and launch the Creator Program MVP\u0026lt;/strong\u0026gt; with a clear charter, value proposition, tiering, and published standards; onboard and activate an initial cohort of high‑impact Creators across key personas, both internal and external, to deliver both eLearning assets and live learning experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up a foundational \u0026lt;strong\u0026gt;digital community experience\u0026lt;/strong\u0026gt; (or significantly evolve our current one) that includes predictable programming with measurable engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across CX and Marketing to \u0026lt;strong\u0026gt;increase the number of active advocates and Creators\u0026lt;/strong\u0026gt; participating in references, case studies, events, and co‑marketing, and tie their activity to pipeline and NRR influence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish \u0026lt;strong\u0026gt;baseline metrics and dashboards\u0026lt;/strong\u0026gt; for the Creator Program and for each community, and publish a quarterly program review for the extended CX and Marketing leadership teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver a focused \u0026lt;strong\u0026gt;credential and recognition plan\u0026lt;/strong\u0026gt; that uses certifications and skill badges as meaningful signals and rewards within Creator pathways, optimized for both earning and social sharing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years of end‑to‑end program management experience\u0026lt;/strong\u0026gt; in customer education, creator/community programs, customer advocacy, developer relations, or partner/ambassador programs in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven success designing, launching, and scaling creator or customer communities\u0026lt;/strong\u0026gt; that deliver measurable outcomes (e.g., adoption, retention, expansion, pipeline influence, case deflection).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong strategic and operational skills\u0026lt;/strong\u0026gt;—you’re comfortable setting vision and goals, building roadmaps, running pilots, and then systematizing what works into repeatable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A \u0026lt;strong\u0026gt;data‑driven mindset\u0026lt;/strong\u0026gt;, with experience defining KPIs, working with analytics teams or tools, and using data to optimize engagement, retention, and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to \u0026lt;strong\u0026gt;lead cross‑functional programs\u0026lt;/strong\u0026gt;—aligning executives and ICs across Marketing, CX, Product, and Partners, and keeping complex initiatives moving across regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;community, creator, or advocacy platforms\u0026lt;/strong\u0026gt; (e.g., community platforms like Discord/Slack, Reddit, customer advocacy tools, LMS/LXP, or badge/certification providers).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent \u0026lt;strong\u0026gt;communication and storytelling skills\u0026lt;/strong\u0026gt;—you can articulate a clear program narrative, write well for different audiences, and make complex ideas simple and compelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine \u0026lt;strong\u0026gt;passion for creators, learning, and community\u0026lt;/strong\u0026gt;—you care about helping practitioners build skills and careers, and about creating spaces where they can connect and shine.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;credentialing and skills‑based recognition\u0026lt;/strong\u0026gt; (certifications, skill badges, governance, vendor management).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate \u0026lt;strong\u0026gt;program and\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;community insights\u0026lt;/strong\u0026gt; into new learning experiences, as well as data-driven recommendations for ongoing improvements to our customer experiences and product offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in \u0026lt;strong\u0026gt;developer operations, content management, UX design, or instructional design\u0026lt;/strong\u0026gt;, or working with technical and non‑technical audiences together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with\u0026amp;nbsp;\u0026lt;strong\u0026gt;AI‑enabled tools\u0026lt;/strong\u0026gt; for content, learning, moderation, or personalization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 04/17/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary: $143,000- $193,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7558587","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3344372,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"1005 Learning Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1CxFdupYSBxopHXPOkw3OUmJ4XpJMzUV6o1kUa9UmX9A/edit?tab=t.k0eeja39n20\n\n@grace- Can you please update the req to reflect the JD title please;Senior Program Manager, Creator Community\n\nAlso please add the column HOLD to the req for sourcing purposes. Ty","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"CB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 1\t(SF)-\t7,500\tExempt\tUSD\t157,000\t185,000\t213,000\t\t\t\t\t\t\t\t\t\t\n\nCB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 2\t(NY)-\t7,500\tExempt\tUSD\t143,000\t168,000\t193,000\t\t\t\t\t\t\t\t\t\t\n\nCB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 3\t(Denver)-\t7,500\tExempt\tUSD\t126,000\t148,000\t170,000","value_type":"long_text"}],"id":7558587,"updated_at":"2026-03-23T12:56:02-04:00","requisition_id":"R26_000056","title":"Senior Program Manager, Creator Community","company_name":"Contentful","first_published":"2026-02-17T13:45:40-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful’s Learning Services team is launching a global Creator ecosystem that transforms how marketers, designers, content managers, and developers learn how to build personalized digital experiences with Contentful. As our\u0026amp;nbsp;\u0026lt;strong\u0026gt;Senior Program Manager, Creator Community\u0026lt;/strong\u0026gt;, you will design and scale the foundational systems, community structures, credential offerings, and recognition frameworks that empower practitioners to share their expertise and accelerate customer activation.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this high-visibility role, you will define the multi-year Creator strategy and shape digital community experiences, while providing feedback loops that help to shape business strategies and product roadmaps. You’ll partner across teams to ensure Creator contributions directly improve customer outcomes and advance Contentful’s industry leadership.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll own how we attract, validate, onboard, develop, and recognize Creators, both internal and external. You’ll pair strategic thinking with hands-on program execution, building systems and community-driven learning experiences that scale globally.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports directly to the Senior Director, Learning Services. It is a distributed‑friendly role within the U.S. with occasional travel for team meetings and customer/partner events. Preference will be given to candidates who live near one of our office hubs – in Colorado, New York City, or San Francisco.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program strategy \u0026amp;amp; roadmap\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and own the multi‑year \u0026lt;strong\u0026gt;Creator Program strategy and roadmap\u0026lt;/strong\u0026gt;, aligned to key business objectives such as activation, expansion, and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear \u0026lt;strong\u0026gt;personas, value propositions, and participation paths\u0026lt;/strong\u0026gt; for Creators (developers, content professionals, marketers, and admins).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and manage the \u0026lt;strong\u0026gt;strategic goals and requirements \u0026lt;/strong\u0026gt;for becoming a Creator, including related enablement, courseware, skill badges, and certifications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Creator program operations \u0026amp;amp; communications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end‑to‑end execution of our \u0026lt;strong\u0026gt;Learning Services: Creator Program\u0026lt;/strong\u0026gt;. Own the roadmap deliverables and activation calendar (program launches, campaigns, community moments) and ensure a pipeline of Creator content and live learning experiences that meet our business goals and Learning Services guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Learning Operations team members to design and manage \u0026lt;strong\u0026gt;onboarding, communication, enablement, reporting, and recognition systems\u0026lt;/strong\u0026gt; for Creators, including guidelines, templates, and processes that scale across target professions and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across Customer Experience, Partner Enablement, Product, and Marketing to map \u0026lt;strong\u0026gt;Creator journeys\u0026lt;/strong\u0026gt;—from discovery to activation to VIP advocate—and ensure there are clear expectations, up-to-date enablement, and valuable recognitions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Digital community \u0026amp;amp; engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and run \u0026lt;strong\u0026gt;digital community programs\u0026lt;/strong\u0026gt; for both technical and non-technical users, including marketers, business users, and developers (across forums, Discord/Slack‑style spaces, user groups, Creator Labs, hackathons, etc.)\u0026amp;nbsp; that drive meaningful, repeatable engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing and Customer Advocacy to integrate \u0026lt;strong\u0026gt;recognition \u0026lt;/strong\u0026gt;that encourages ongoing participation and contributions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain \u0026lt;strong\u0026gt;community guidelines, moderation, and escalation playbooks\u0026lt;/strong\u0026gt; that foster trust, inclusion, and high‑quality discussion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer activation \u0026amp;amp; advocacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Advocacy, Marketing, and teams across CX to identify top Creators for development as \u0026lt;strong\u0026gt;references, speakers, co‑marketers, and mentors \u0026lt;/strong\u0026gt;who influence pipeline, expansion, and brand trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate Creator‑generated eLearning, live training, and micro-learning into \u0026lt;strong\u0026gt;campaigns, lifecycle communications, and in‑product experiences\u0026lt;/strong\u0026gt;, working closely with Product Marketing and Brand/Content Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our credentialing strategy and roadmap for driving engagement and advocacy with Creators, with an eye toward both earning and sharing credentials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across Contentful to \u0026lt;strong\u0026gt;activate certified trainers and badge earners\u0026lt;/strong\u0026gt; as visible champions (e.g., community leaders, mentors, event speakers, social proof).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Measurement \u0026amp;amp; reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and track \u0026lt;strong\u0026gt;Creator Program and community KPIs\u0026lt;/strong\u0026gt;, such as creator activation and retention, community engagement, and total contributions to our catalog of learning offerings, as well as influenced advocacy metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain \u0026lt;strong\u0026gt;reports and quarterly reviews\u0026lt;/strong\u0026gt; that share Creator Community performance with CX, Marketing, Product, and Field leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Governance, tools \u0026amp;amp; operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stand up a clear \u0026lt;strong\u0026gt;governance model\u0026lt;/strong\u0026gt; for Creator community contributions (charters, RACIs, intake and approval flows, editorial and brand standards) so that the learning experiences we deliver to our customers continue to be high quality, timely, and trusted.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop systems that foster safe, high-trust participation—including moderation guidelines, contributor pathways, and risk management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage or influence \u0026lt;strong\u0026gt;program tools and vendor relationships\u0026lt;/strong\u0026gt; across community platforms, advocacy tools, LMS/LXP, and credential vendors in partnership with our Learning Operations Managers, as well as other operations teams across Contentful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and continuously improve\u0026amp;nbsp;\u0026lt;strong\u0026gt;guidelines, templates, and operating rhythms\u0026lt;/strong\u0026gt; so programs are repeatable and scalable beyond the core team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll achieve in the first 6-12 months \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define and launch the Creator Program MVP\u0026lt;/strong\u0026gt; with a clear charter, value proposition, tiering, and published standards; onboard and activate an initial cohort of high‑impact Creators across key personas, both internal and external, to deliver both eLearning assets and live learning experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up a foundational \u0026lt;strong\u0026gt;digital community experience\u0026lt;/strong\u0026gt; (or significantly evolve our current one) that includes predictable programming with measurable engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across CX and Marketing to \u0026lt;strong\u0026gt;increase the number of active advocates and Creators\u0026lt;/strong\u0026gt; participating in references, case studies, events, and co‑marketing, and tie their activity to pipeline and NRR influence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish \u0026lt;strong\u0026gt;baseline metrics and dashboards\u0026lt;/strong\u0026gt; for the Creator Program and for each community, and publish a quarterly program review for the extended CX and Marketing leadership teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver a focused \u0026lt;strong\u0026gt;credential and recognition plan\u0026lt;/strong\u0026gt; that uses certifications and skill badges as meaningful signals and rewards within Creator pathways, optimized for both earning and social sharing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years of end‑to‑end program management experience\u0026lt;/strong\u0026gt; in customer education, creator/community programs, customer advocacy, developer relations, or partner/ambassador programs in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven success designing, launching, and scaling creator or customer communities\u0026lt;/strong\u0026gt; that deliver measurable outcomes (e.g., adoption, retention, expansion, pipeline influence, case deflection).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong strategic and operational skills\u0026lt;/strong\u0026gt;—you’re comfortable setting vision and goals, building roadmaps, running pilots, and then systematizing what works into repeatable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A \u0026lt;strong\u0026gt;data‑driven mindset\u0026lt;/strong\u0026gt;, with experience defining KPIs, working with analytics teams or tools, and using data to optimize engagement, retention, and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to \u0026lt;strong\u0026gt;lead cross‑functional programs\u0026lt;/strong\u0026gt;—aligning executives and ICs across Marketing, CX, Product, and Partners, and keeping complex initiatives moving across regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;community, creator, or advocacy platforms\u0026lt;/strong\u0026gt; (e.g., community platforms like Discord/Slack, Reddit, customer advocacy tools, LMS/LXP, or badge/certification providers).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent \u0026lt;strong\u0026gt;communication and storytelling skills\u0026lt;/strong\u0026gt;—you can articulate a clear program narrative, write well for different audiences, and make complex ideas simple and compelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine \u0026lt;strong\u0026gt;passion for creators, learning, and community\u0026lt;/strong\u0026gt;—you care about helping practitioners build skills and careers, and about creating spaces where they can connect and shine.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;credentialing and skills‑based recognition\u0026lt;/strong\u0026gt; (certifications, skill badges, governance, vendor management).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate \u0026lt;strong\u0026gt;program and\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;community insights\u0026lt;/strong\u0026gt; into new learning experiences, as well as data-driven recommendations for ongoing improvements to our customer experiences and product offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in \u0026lt;strong\u0026gt;developer operations, content management, UX design, or instructional design\u0026lt;/strong\u0026gt;, or working with technical and non‑technical audiences together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with\u0026amp;nbsp;\u0026lt;strong\u0026gt;AI‑enabled tools\u0026lt;/strong\u0026gt; for content, learning, moderation, or personalization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 04/17/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $126,000- $170,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7623460","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3344372,"location":{"name":"San Francisco, California, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"1005 Learning Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1CxFdupYSBxopHXPOkw3OUmJ4XpJMzUV6o1kUa9UmX9A/edit?tab=t.k0eeja39n20\n\n@grace- Can you please update the req to reflect the JD title please;Senior Program Manager, Creator Community\n\nAlso please add the column HOLD to the req for sourcing purposes. Ty","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"CB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 1\t(SF)-\t7,500\tExempt\tUSD\t157,000\t185,000\t213,000\t\t\t\t\t\t\t\t\t\t\n\nCB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 2\t(NY)-\t7,500\tExempt\tUSD\t143,000\t168,000\t193,000\t\t\t\t\t\t\t\t\t\t\n\nCB.PMMF.P4_PAR\tProjects \u0026 Programs\tProgram Management\tSenior Program Manager (Partners)\tP4\tL06\tCORP-C\tUS\tZone 3\t(Denver)-\t7,500\tExempt\tUSD\t126,000\t148,000\t170,000","value_type":"long_text"}],"id":7623460,"updated_at":"2026-03-23T12:55:19-04:00","requisition_id":"R26_000056","title":"Senior Program Manager, Creator Community","company_name":"Contentful","first_published":"2026-02-17T13:45:42-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful’s Learning Services team is launching a global Creator ecosystem that transforms how marketers, designers, content managers, and developers learn how to build personalized digital experiences with Contentful. As our\u0026amp;nbsp;\u0026lt;strong\u0026gt;Senior Program Manager, Creator Community\u0026lt;/strong\u0026gt;, you will design and scale the foundational systems, community structures, credential offerings, and recognition frameworks that empower practitioners to share their expertise and accelerate customer activation.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this high-visibility role, you will define the multi-year Creator strategy and shape digital community experiences, while providing feedback loops that help to shape business strategies and product roadmaps. You’ll partner across teams to ensure Creator contributions directly improve customer outcomes and advance Contentful’s industry leadership.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll own how we attract, validate, onboard, develop, and recognize Creators, both internal and external. You’ll pair strategic thinking with hands-on program execution, building systems and community-driven learning experiences that scale globally.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports directly to the Senior Director, Learning Services. It is a distributed‑friendly role within the U.S. with occasional travel for team meetings and customer/partner events. Preference will be given to candidates who live near one of our office hubs – in Colorado, New York City, or San Francisco.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program strategy \u0026amp;amp; roadmap\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and own the multi‑year \u0026lt;strong\u0026gt;Creator Program strategy and roadmap\u0026lt;/strong\u0026gt;, aligned to key business objectives such as activation, expansion, and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear \u0026lt;strong\u0026gt;personas, value propositions, and participation paths\u0026lt;/strong\u0026gt; for Creators (developers, content professionals, marketers, and admins).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and manage the \u0026lt;strong\u0026gt;strategic goals and requirements \u0026lt;/strong\u0026gt;for becoming a Creator, including related enablement, courseware, skill badges, and certifications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Creator program operations \u0026amp;amp; communications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end‑to‑end execution of our \u0026lt;strong\u0026gt;Learning Services: Creator Program\u0026lt;/strong\u0026gt;. Own the roadmap deliverables and activation calendar (program launches, campaigns, community moments) and ensure a pipeline of Creator content and live learning experiences that meet our business goals and Learning Services guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our Learning Operations team members to design and manage \u0026lt;strong\u0026gt;onboarding, communication, enablement, reporting, and recognition systems\u0026lt;/strong\u0026gt; for Creators, including guidelines, templates, and processes that scale across target professions and regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across Customer Experience, Partner Enablement, Product, and Marketing to map \u0026lt;strong\u0026gt;Creator journeys\u0026lt;/strong\u0026gt;—from discovery to activation to VIP advocate—and ensure there are clear expectations, up-to-date enablement, and valuable recognitions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Digital community \u0026amp;amp; engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and run \u0026lt;strong\u0026gt;digital community programs\u0026lt;/strong\u0026gt; for both technical and non-technical users, including marketers, business users, and developers (across forums, Discord/Slack‑style spaces, user groups, Creator Labs, hackathons, etc.)\u0026amp;nbsp; that drive meaningful, repeatable engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing and Customer Advocacy to integrate \u0026lt;strong\u0026gt;recognition \u0026lt;/strong\u0026gt;that encourages ongoing participation and contributions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain \u0026lt;strong\u0026gt;community guidelines, moderation, and escalation playbooks\u0026lt;/strong\u0026gt; that foster trust, inclusion, and high‑quality discussion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer activation \u0026amp;amp; advocacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Advocacy, Marketing, and teams across CX to identify top Creators for development as \u0026lt;strong\u0026gt;references, speakers, co‑marketers, and mentors \u0026lt;/strong\u0026gt;who influence pipeline, expansion, and brand trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate Creator‑generated eLearning, live training, and micro-learning into \u0026lt;strong\u0026gt;campaigns, lifecycle communications, and in‑product experiences\u0026lt;/strong\u0026gt;, working closely with Product Marketing and Brand/Content Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our credentialing strategy and roadmap for driving engagement and advocacy with Creators, with an eye toward both earning and sharing credentials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across Contentful to \u0026lt;strong\u0026gt;activate certified trainers and badge earners\u0026lt;/strong\u0026gt; as visible champions (e.g., community leaders, mentors, event speakers, social proof).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Measurement \u0026amp;amp; reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and track \u0026lt;strong\u0026gt;Creator Program and community KPIs\u0026lt;/strong\u0026gt;, such as creator activation and retention, community engagement, and total contributions to our catalog of learning offerings, as well as influenced advocacy metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain \u0026lt;strong\u0026gt;reports and quarterly reviews\u0026lt;/strong\u0026gt; that share Creator Community performance with CX, Marketing, Product, and Field leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Governance, tools \u0026amp;amp; operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stand up a clear \u0026lt;strong\u0026gt;governance model\u0026lt;/strong\u0026gt; for Creator community contributions (charters, RACIs, intake and approval flows, editorial and brand standards) so that the learning experiences we deliver to our customers continue to be high quality, timely, and trusted.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop systems that foster safe, high-trust participation—including moderation guidelines, contributor pathways, and risk management frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage or influence \u0026lt;strong\u0026gt;program tools and vendor relationships\u0026lt;/strong\u0026gt; across community platforms, advocacy tools, LMS/LXP, and credential vendors in partnership with our Learning Operations Managers, as well as other operations teams across Contentful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and continuously improve\u0026amp;nbsp;\u0026lt;strong\u0026gt;guidelines, templates, and operating rhythms\u0026lt;/strong\u0026gt; so programs are repeatable and scalable beyond the core team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll achieve in the first 6-12 months \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define and launch the Creator Program MVP\u0026lt;/strong\u0026gt; with a clear charter, value proposition, tiering, and published standards; onboard and activate an initial cohort of high‑impact Creators across key personas, both internal and external, to deliver both eLearning assets and live learning experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up a foundational \u0026lt;strong\u0026gt;digital community experience\u0026lt;/strong\u0026gt; (or significantly evolve our current one) that includes predictable programming with measurable engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across CX and Marketing to \u0026lt;strong\u0026gt;increase the number of active advocates and Creators\u0026lt;/strong\u0026gt; participating in references, case studies, events, and co‑marketing, and tie their activity to pipeline and NRR influence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish \u0026lt;strong\u0026gt;baseline metrics and dashboards\u0026lt;/strong\u0026gt; for the Creator Program and for each community, and publish a quarterly program review for the extended CX and Marketing leadership teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver a focused \u0026lt;strong\u0026gt;credential and recognition plan\u0026lt;/strong\u0026gt; that uses certifications and skill badges as meaningful signals and rewards within Creator pathways, optimized for both earning and social sharing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years of end‑to‑end program management experience\u0026lt;/strong\u0026gt; in customer education, creator/community programs, customer advocacy, developer relations, or partner/ambassador programs in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven success designing, launching, and scaling creator or customer communities\u0026lt;/strong\u0026gt; that deliver measurable outcomes (e.g., adoption, retention, expansion, pipeline influence, case deflection).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong strategic and operational skills\u0026lt;/strong\u0026gt;—you’re comfortable setting vision and goals, building roadmaps, running pilots, and then systematizing what works into repeatable playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A \u0026lt;strong\u0026gt;data‑driven mindset\u0026lt;/strong\u0026gt;, with experience defining KPIs, working with analytics teams or tools, and using data to optimize engagement, retention, and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to \u0026lt;strong\u0026gt;lead cross‑functional programs\u0026lt;/strong\u0026gt;—aligning executives and ICs across Marketing, CX, Product, and Partners, and keeping complex initiatives moving across regions and time zones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;community, creator, or advocacy platforms\u0026lt;/strong\u0026gt; (e.g., community platforms like Discord/Slack, Reddit, customer advocacy tools, LMS/LXP, or badge/certification providers).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent \u0026lt;strong\u0026gt;communication and storytelling skills\u0026lt;/strong\u0026gt;—you can articulate a clear program narrative, write well for different audiences, and make complex ideas simple and compelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine \u0026lt;strong\u0026gt;passion for creators, learning, and community\u0026lt;/strong\u0026gt;—you care about helping practitioners build skills and careers, and about creating spaces where they can connect and shine.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;credentialing and skills‑based recognition\u0026lt;/strong\u0026gt; (certifications, skill badges, governance, vendor management).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate \u0026lt;strong\u0026gt;program and\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;community insights\u0026lt;/strong\u0026gt; into new learning experiences, as well as data-driven recommendations for ongoing improvements to our customer experiences and product offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in \u0026lt;strong\u0026gt;developer operations, content management, UX design, or instructional design\u0026lt;/strong\u0026gt;, or working with technical and non‑technical audiences together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with\u0026amp;nbsp;\u0026lt;strong\u0026gt;AI‑enabled tools\u0026lt;/strong\u0026gt; for content, learning, moderation, or personalization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary: $157,000- $213,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7759724","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3399677,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"5240 Revenue","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1OZOB0d9bsCYxC5m5FG4sdg422ZbZapguqaFJM3LUK8c/edit?tab=t.0#heading=h.szu53m19v77q","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver, CO\nAlso can you add HOLD column for sourcing purposes, please. TY","value_type":"long_text"}],"id":7759724,"updated_at":"2026-04-03T13:03:52-04:00","requisition_id":"R26_000133","title":"Senior RFP Program Manager","company_name":"Contentful","first_published":"2026-04-03T13:03:52-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;RFP Program Manager\u0026lt;/strong\u0026gt; owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the \u0026lt;strong\u0026gt;central coordinator for enterprise proposal development\u0026lt;/strong\u0026gt;, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will operate at the intersection of \u0026lt;strong\u0026gt;Sales, Deal Desk, Product, Legal, Security, and Finance\u0026lt;/strong\u0026gt;, driving structured, scalable proposal execution.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and project-manage the full RFP lifecycle from intake through submission\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess requirements and build structured response plans, timelines, and ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft, edit, and refine responses for clarity, accuracy, and consistency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure alignment with product positioning, commercial terms, and company standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own, maintain and evolve the \u0026lt;strong\u0026gt;RFP knowledge base / content library\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track deadlines, risks, approvals, and deliverables to ensure on-time submission\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with technical, security, pricing, and contractual requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support post-submission activities (clarifications, best and final offers, follow-ups)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous improvement through metrics, reporting, and process enhancement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years in RFP/proposal management, sales operations, or solution engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communication skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate cross-functionally in fast-paced, high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SaaS business models strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with proposal tools (e.g., Loopio, RFPIO, Arphie) a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High-quality, consistent, and on-time RFP submissions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scalable and well-maintained proposal content library\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Efficient cross-functional coordination with minimal friction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear visibility into pipeline, timelines, and risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous improvement in response quality and turnaround timing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideal profile\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ownership mindset with strong attention to quality and deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structured thinker who can manage complex, multi-stakeholder workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable driving alignment across technical and business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balances speed with accuracy and compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 06/02/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $126,000- $170,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26846,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7566366","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3337096,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4400 Security","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1tTAZLcsx0qu58FgUAMaZWDH2ZJnwyMLaOS3MFqjmJzw/edit?tab=t.0#heading=h.nq19x04tngf7","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Berlin, London, Ireland (TBC)","value_type":"long_text"}],"id":7566366,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000028","title":"Senior Security Analyst (f/m/d)","company_name":"Contentful","first_published":"2026-01-27T07:12:53-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a committed and driven Senior Security Analyst with experience performing analysis and incident management of information security events, as well as experience contributing directly to the growth of and design of a security program. As a Senior Security Analyst, you will have daily alert investigation and incident response responsibilities, but you will be empowered to proactively drive change to shape and support the growth of our Security program.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates should have experience triaging new and unfamiliar alerts, leading technical workstreams in incidents, or leading all aspects of medium scale incidents. They should have experience creating and maintaining high quality threat detection and demonstrate knowledge and understanding of common Information Security principles and frameworks, coupled with excellent communications skills and a continuous desire to learn and grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be expected to work independently, work as a part of a global dispersed team, and partner with stakeholders throughout the organization to ensure comprehensive risk mitigation while reducing impact to end users throughout the organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Perform daily alert investigation and response in a hybrid environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct detail-oriented analysis across challenging and complex ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate investigation and threat updates to technical and non technical senior leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively across internal functions to identify, respond, and remediate security issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and lead incidents of medium size and complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate vulnerability exploitation and support remediation inline with vulnerability programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the team and actively assist in major response exercises.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous improvement across all aspects of threat detection and response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create processes, documentation, and runbooks to support a rapidly growing team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify systemic issues and collaborate on approaches to address root causes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on threat models by incorporating detection use cases into designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and lead efforts to improve efficiency, response, detection, and preventative measures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build detection logic across multiple platforms (e.g., SIEM, EDR, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play an active role in scaling Operation practices by contributing to team roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide delightful and informative interactions with all end users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify opportunities for user training and awareness programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide insights and input on tool selection to help grow our cybersecurity portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Security Operations experience, including alert triage and investigation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ detection and tuning experience, inclusive of Security Operations experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of Security Incident Response experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to support on call and occasional off-hours incident response efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in analysis fundamentals (e.g., log analysis, live response, forensics, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mastery of investigation methods and adept at handling new and unfamiliar cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Firm understanding of attacker Tactics, Techniques, and Procedures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in attacker techniques in cloud-native and traditional environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technology fundamentals (e.g., OSI Model, TCP/IP, Layer 7 protocols , etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to perform detailed host analysis on Mac, Windows, \u0026amp;amp; Linux systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience using security technologies (e.g., SIEM, EDR, AntiVirus, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with malware analysis using dynamic and static analysis tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in AWS audit and security services to investigate cloud centric threats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency investigating incidents across SaaS platforms and identity systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience performing investigations in cloud service providers (e.g., AWS, GCP, Azure, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience with cross-platform and hybrid environment investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret designs and enumerate actionable detection use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern engineering and detection engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical mindset to balance business needs with security requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A drive for change through continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of working independently but possesses a collaborative mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with a geographically dispersed team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working independently and as part of a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in a fast-paced environment, often juggling multiple tasks, alerts, and incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for solving complex security problems in innovative and scalable ways\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt;\u0026amp;nbsp;Work-Life balance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt;\u0026amp;nbsp;You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-KH1 #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":76877,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7760962","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3399239,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1hD7wkjpdI5fy4Tndyi4tOjwliMeSdkG-5Yt-kUBDJII/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK, IRE IRE banding - Euros 102,000 / 120,000 / 138,000","value_type":"long_text"}],"id":7760962,"updated_at":"2026-03-27T09:53:14-04:00","requisition_id":"R26_000132","title":"Senior Software Engineer - Backend \u0026 Infrastructure (f/m/d)","company_name":"Contentful","first_published":"2026-03-27T09:53:14-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Software Engineer\u0026lt;/strong\u0026gt; focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful’s underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers’ experience with scalability and performance features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you’re someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is placed in the infrastructure group.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work with AWS using Terraform and Infrastructure-as-Code best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll collaborate closely with teams in the content storage and delivery domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll develop and maintain services written in Typescript and Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in software development and systems engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of relational database engines (preferably PostgreSQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform and Kubernetes expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kafka experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least one modern programming language (Typescript, Go)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Mindset: Ability to work effectively in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent English communication skills, verbal and written (German not required).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative mindset: you\u0026#39;re helpful, respectful, and enjoy sharing knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to context switch, work through ambiguity, and contribute across multiple workstreams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7757968","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3399239,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1hD7wkjpdI5fy4Tndyi4tOjwliMeSdkG-5Yt-kUBDJII/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK, IRE IRE banding - Euros 102,000 / 120,000 / 138,000","value_type":"long_text"}],"id":7757968,"updated_at":"2026-03-27T09:53:17-04:00","requisition_id":"R26_000132","title":"Senior Software Engineer - Backend \u0026 Infrastructure (f/m/d)","company_name":"Contentful","first_published":"2026-03-27T09:53:17-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Software Engineer\u0026lt;/strong\u0026gt; focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful’s underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers’ experience with scalability and performance features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you’re someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is placed in the infrastructure group.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work with AWS using Terraform and Infrastructure-as-Code best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll collaborate closely with teams in the content storage and delivery domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll develop and maintain services written in Typescript and Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in software development and systems engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of relational database engines (preferably PostgreSQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform and Kubernetes expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kafka experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least one modern programming language (Typescript, Go)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Mindset: Ability to work effectively in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent English communication skills, verbal and written (German not required).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative mindset: you\u0026#39;re helpful, respectful, and enjoy sharing knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to context switch, work through ambiguity, and contribute across multiple workstreams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7760966","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3399239,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4111 Development","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1hD7wkjpdI5fy4Tndyi4tOjwliMeSdkG-5Yt-kUBDJII/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK, IRE IRE banding - Euros 102,000 / 120,000 / 138,000","value_type":"long_text"}],"id":7760966,"updated_at":"2026-03-27T09:53:16-04:00","requisition_id":"R26_000132","title":"Senior Software Engineer - Backend \u0026 Infrastructure (f/m/d)","company_name":"Contentful","first_published":"2026-03-27T09:53:16-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Software Engineer\u0026lt;/strong\u0026gt; focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful’s underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers’ experience with scalability and performance features.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you’re someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team is placed in the infrastructure group.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work with AWS using Terraform and Infrastructure-as-Code best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll collaborate closely with teams in the content storage and delivery domains\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll develop and maintain services written in Typescript and Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in software development and systems engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of relational database engines (preferably PostgreSQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform and Kubernetes expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kafka experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least one modern programming language (Typescript, Go)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative Mindset: Ability to work effectively in a team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent English communication skills, verbal and written (German not required).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative mindset: you\u0026#39;re helpful, respectful, and enjoy sharing knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to context switch, work through ambiguity, and contribute across multiple workstreams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26843,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630159","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Philadelphia, Pennsylvania, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630159,"updated_at":"2026-03-23T13:47:47-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:30-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630086","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Washington, District of Columbia, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630086,"updated_at":"2026-03-23T13:51:09-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:23-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Washington D.C. Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington D.C. if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Washington D.C. Salary Range: $153,000 - $207,000 (80/20 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630088","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Portland, Oregon, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630088,"updated_at":"2026-03-23T13:50:42-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:24-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630083","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Chicago, Illinois, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630083,"updated_at":"2026-03-23T13:51:35-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:22-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;llinois Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Illinois if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Illinois Salary Range: $140,000 - $190,000 (80/20 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630079","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Baltimore, Maryland, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630079,"updated_at":"2026-03-23T13:51:51-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:21-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630066","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Seattle, Washington, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630066,"updated_at":"2026-03-23T13:52:14-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:20-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Washington Salary Range: $153,000 - $207,000 (80/20 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630040","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Boston, Massachusetts, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630040,"updated_at":"2026-03-23T13:53:00-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:19-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Massachusetts Salary Range: $153,000 - $207,000 (80/20 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7627800","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7627800,"updated_at":"2026-03-23T13:53:16-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T15:34:09-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Range: $153,000 - $207,000 (80/20 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7627774","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7627774,"updated_at":"2026-03-23T13:53:37-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T15:34:08-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The application deadline is 05/18/2026\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Range: $140,000 - $190,000\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7390113","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"San Francisco, California, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7390113,"updated_at":"2026-03-23T13:53:53-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2025-12-10T13:36:34-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary Range: $170,000 - $230,000 (80/20 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630143","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Austin, Texas, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630143,"updated_at":"2026-03-23T13:49:46-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:26-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630095","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Los Angeles, California, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630095,"updated_at":"2026-03-23T13:50:22-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:25-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary Range: $170,000 - $230,000 (80/20 split)\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630151","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Atlanta, Georgia, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630151,"updated_at":"2026-03-23T13:49:27-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:27-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630156","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Charlotte, North Carolina, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630156,"updated_at":"2026-03-23T13:48:05-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:28-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7630153","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3293870,"location":{"name":"Raleigh, North Carolina, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2002 Professional Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1jCJAAUihc8Tj_klCbA3-1Mz9U81WGITBbJOm4UTdokQ/edit?tab=t.0#heading=h.go34qrhz7mh2\n\nJBD's title has been updated to Senior","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"2/16- Update: for Remote NA, Denver, and New York in addition to San Francisco.\nLevel: P4/ L06\nJob code: PS.TCSI.P4","value_type":"long_text"}],"id":7630153,"updated_at":"2026-03-23T13:48:27-04:00","requisition_id":"R25_000506","title":"Senior Solution Architect - Personalization Strategist","company_name":"Contentful","first_published":"2026-02-18T16:21:29-05:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Personalization \u0026amp;amp; Experimentation Domain Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end design of personalization and experimentation programs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;audience and segmentation strategies grounded in behavioral, contextual, and first-party data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experience decisioning models that balance relevance, performance, and governance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization strategies that scale responsibly, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;guardrails to prevent over-personalization, bias, and degraded user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;approaches for global, multi-brand, or multi-region deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;tradeoffs between targeting precision, latency, and operational complexity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Define measurement approaches that connect:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user behavior → decisioning logic → exposure → business outcomes\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Solution Architecture \u0026amp;amp; Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement end-to-end personalization solutions using \u0026lt;strong\u0026gt;Contentful Personalization\u0026lt;/strong\u0026gt;, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;user identification and profile stitching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;audience evaluation and decisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;personalized content and experience delivery\u0026lt;br\u0026gt;experimentation and uplift measurement\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on implementation activities such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;building proof-of-concepts and reference implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;configuring personalization models and decision logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing integration services and APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting production deployments and performance optimization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate personalization solutions with enterprise platforms including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CDPs (Segment, Tealium, mParticle, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRMs (Salesforce, Dynamics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;analytics platforms (GA4, Adobe Analytics, Snowplow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;identity, consent, and privacy tooling\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Design personalization delivery patterns across modern rendering strategies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;edge and CDN-based personalization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;hybrid static + runtime personalization approaches\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet enterprise requirements for:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;performance and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;reliability and fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;security and privacy compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Customer Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery sessions to assess customer readiness across:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;data quality, identity maturity, and event instrumentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architectural constraints (latency, caching, edge delivery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;content model alignment and operational workflows\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Translate personalization requirements into detailed technical designs, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;integration patterns and API contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data and event schemas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;deployment and observability considerations\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Enable customer teams through:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;implementation workshops and pair-programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;architecture and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developer documentation and operational runbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Feedback Loops\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Contentful Product and Engineering teams to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;surface implementation challenges and recurring customer pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;provide feedback that influences roadmap, developer experience, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;validate new personalization capabilities against real customer use cases\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;mentoring Solution Architects and delivery team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;developing reusable accelerators, patterns, and reference architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Personalization \u0026amp;amp; Experimentation Domain Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ownership of audience strategy and decisioning logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;designing and running A/B or multivariate experiments beyond basic UI testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;interpreting experiment results and translating them into iterative improvements\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of personalization challenges such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;identity resolution and anonymous vs known users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data sparsity and cold-start scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;experimentation validity, bias, and statistical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;privacy, consent, and regulatory constraints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required: Technical \u0026amp;amp; Architectural Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency with modern web technologies:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;JavaScript / TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React with Next.js (preferred), or Vue/Nuxt, Angular\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;REST and GraphQL APIs\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web rendering and delivery patterns:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SSR, CSR, SSG, ISR\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;caching strategies and personalization at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience integrating SaaS platforms and enterprise systems via APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;serverless or microservices-based systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;event-driven or streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Professional Services \u0026amp;amp; Collaboration Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering customer-facing technical engagements in a consulting or professional services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills, especially technical documentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CDPs, tag management systems, and event pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personalization solutions you design are:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;measurable and outcome-driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;performant at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;governed and extensible over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contentful is consistently seen as a credible personalization partner, not just a technology vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees\u0026amp;nbsp; and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":18487,"name":"San Francisco","location":"San Francisco, CA, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7653993","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3370957,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":false,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2400 Sales Engineering","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1u2J3hNiItHYwPh4kRJrErQFjeHMe8dYhAP-fNoEdFDY/edit?tab=t.0","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"UK distributed\nLondon","value_type":"long_text"}],"id":7653993,"updated_at":"2026-03-17T16:08:24-04:00","requisition_id":"R26_000099","title":"Senior Solution Engineer (f/m/d)","company_name":"Contentful","first_published":"2026-03-02T13:07:22-05:00","language":"en","content":"\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.\u0026lt;/p\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with Account Executives to support opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand prospects\u0026#39; project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate prospect and customer needs and product feedback to product management, marketing, and sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Value Engineers, Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English (written and spoken). Other languages are an advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The desire to work in a fast-paced environment, across multiple opportunities and teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of demonstrable, hands-on experience in a digital agency, system integrator, or specialized consultancy role, with a strong focus on delivering large-scale digital experience projects. This must include practical experience implementing and integrating platforms for personalization, marketing automation, AI/ML-driven content, or commerce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with current web technologies (JavaScript frameworks e.g. NextJS/Vercel, React, etc; static site generators e.g. Gatsby; REST APIs; CDNs; CI/CD, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural curiosity for how technology drives change and how that transfers into business value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Highly desired but not essential :\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of content optimization and experimentation tools (e.g., Optimizely, Adobe Target) and experience integrating them with modern content platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience leveraging generative AI tools and APIs to enhance content workflows or power personalized front-end experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working in a fast-paced agency or consultancy environment, managing multiple technical workstreams simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with solution selling methodologies and/or value based selling techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26774,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736103","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Baltimore, Maryland, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736103,"updated_at":"2026-03-23T12:51:02-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:35:20-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Maryland Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Maryland if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Maryland Salary: $149,000- $201,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736105","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Boston, Massachusetts, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736105,"updated_at":"2026-03-23T12:50:48-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:35:54-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Massachusetts Salary: $163,000- $221,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736107","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"New York City, New York, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736107,"updated_at":"2026-03-23T12:50:28-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:36:28-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New York Salary: $163,000- $221,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736123","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Seattle, Washington, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736123,"updated_at":"2026-03-23T12:49:41-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:38:06-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Washington: $163,000- $221,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736152","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Los Angeles, California, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736152,"updated_at":"2026-03-23T12:49:20-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:38:42-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary: $163,000- $221,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736237","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Philadelphia, Pennsylvania, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736237,"updated_at":"2026-03-23T12:48:55-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:40:06-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736110","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Chicago, Illinois, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736110,"updated_at":"2026-03-23T12:50:05-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:37:39-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Illinois Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Illinois if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Illinois: $149,000- $201,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736246","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Charlotte, North Carolina, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736246,"updated_at":"2026-03-23T12:48:32-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:42:59-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736261","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Raleigh, North Carolina, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736261,"updated_at":"2026-03-23T12:48:10-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:44:50-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736262","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Atlanta, Georgia, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736262,"updated_at":"2026-03-23T12:47:51-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:44:52-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736263","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Austin, Texas, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736263,"updated_at":"2026-03-23T12:47:28-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:45:24-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736265","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Portland, Oregon, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736265,"updated_at":"2026-03-23T12:47:10-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:46:13-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736268","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Washington, District of Columbia, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736268,"updated_at":"2026-03-23T12:46:52-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:48:04-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7728856","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7728856,"updated_at":"2026-03-23T12:51:44-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-17T15:16:32-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 05/17/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $149,000- $200,999\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7736099","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3371372,"location":{"name":"San Francisco, California, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1iuX3jivuULX2zCbbhyf74kABZbh6X98Di021hD1J7AY/edit?tab=t.0#heading=h.u1m9f3tv644t","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"For now Denver- However if this one referral doesnt move forward - can we open in the same states as Personalization role- Metro states in NA.","value_type":"long_text"}],"id":7736099,"updated_at":"2026-03-23T12:51:20-04:00","requisition_id":"R26_000097","title":"Senior Technical Enablement Architect","company_name":"Contentful","first_published":"2026-03-19T13:34:49-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is \u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;not\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;California Salary: $185,000- $251,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7527533","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3334330,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"2003 Customer Insights \u0026 Adoption","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1E1-iwDrfion_0kbxkv0u4ZihkLztCCTfGerRugUGk54/edit?tab=t.0#heading=h.bs2g52h4iunl","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London only and UK - wide","value_type":"long_text"}],"id":7527533,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000018","title":"Senior Technical Enablement Architect (f/m/d)","company_name":"Contentful","first_published":"2026-01-22T13:04:45-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Customer Insights \u0026amp;amp; Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Field Enablement to develop a cadence of training and learning sessions that align technical enablement with go-to-market strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable taking ownership of strategic initiatives from ideation through execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7435516","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3307768,"location":{"name":"Sydney, New South Wales, Australia"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"1005 Learning Services","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/15Y871xcmlp-Et94cPudk9Slxdami1LUg/edit#heading=h.quqb0o6b16pu","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Sydney, Australia\nL06-P","value_type":"long_text"}],"id":7435516,"updated_at":"2026-04-03T17:01:18-04:00","requisition_id":"R26_000147","title":"Senior Technical Trainer","company_name":"Contentful","first_published":"2025-12-03T10:39:21-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful’s Learning Services team empowers customers and partners to ramp quickly, master our platform, and realize value through high‑impact learning experiences. We’re seeking a Senior Technical Trainer to design, deliver, and scale training across roles and regions—with a special focus on partner enablement and training other trainers. The ideal candidate blends deep platform fluency with modern instructional design and facilitation excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learning Services’ mission is to increase product knowledge, usage, and adoption for customers and partners with learning solutions that scale—positively impacting revenue, retention, and satisfaction. We deliver live and on‑demand training and certification through the Contentful Learning Center, serving marketers, developers, and digital teams worldwide. Our programs include both Verified Skill badges and comprehensive Certifications to meet different learning goals and timelines. \u0026lt;strong\u0026gt;This role is hybrid and to be based in Sydney (not remote).\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Based in Australia (ANZ), primarily supporting customers and partners across APAC in English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reports to the Senior Director, Customer Experience (ANZ), with a dotted-line to the Senior Director, Learning Services (Denver, Colorado, USA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works closely with APAC field teams (Customer Success, Professional Services, Partner teams), and with the global Learning Services team to ensure the consistency, quality, and scale of our training.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Curriculum design and content development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build outcome‑based live training curriculum with modular classes and hands-on workshops aligned to enterprise use cases and learner goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author exercises and activities that reflect real workflows using Contentful’s platform and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align to Contentful brand and Learning Services style guidelines to ensure clarity and consistency across learning modalities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Facilitation and delivery of virtual and on-site training\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver virtual and in-person workshops (across APAC) to Contentful customers and partners on Contentful architecture and features, content modeling best practices, using Contentful APIs and SDKs, CI/CD strategies, extending the Contentful environment with apps, and other technical topics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Teach live sessions spanning foundational through advanced topics (e.g., content modeling, governance, workflows, Personalization, AI Actions, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt training approaches for both technical and non‑technical audiences; model excellent virtual facilitation and learner engagement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Partner training\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver and scale private partner training and exam readiness workshops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co‑design partner curricula with Partner Enablement teams; tailor to partner roles (solution engineers, developers, content leaders).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track partner ramp outcomes (attendance, credential attainment, time‑to‑first‑project) and close gaps with targeted enablement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Train other trainers\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create curricula (methodology, platform standards, delivery playbooks) and help develop certification requirements (JTAs, etc.) for training and validating the qualifications of other Contentful trainers (internal and external).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observe classes, coach instructors, and implement calibration for consistent learner experience and product correctness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with subject matter expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a Contentful subject matter expert and technical resource for the ANZ team, document best practices, and create helpful tools, job-aids, code samples, and other resources for Contentful users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspire customers and partners to become enthusiastic fans of Contentful by communicating a compelling vision of Contentful’s features, value proposition, and the strategic role that content infrastructure plays in facilitating digital transformation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross‑functionally\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish a relationship of trust with Contentful’s product management and development teams that will enable you to communicate customer needs, use cases, challenges, and feedback in a way that drives improvement of the Contentful product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Professional Services on onboarding and advisory pathways; co‑create workshops for strategic accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Product/Docs to align training with latest releases, recommended patterns, and platform capabilities (Platform, Studio, Personalization, AI Actions, Experience Orchestration).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Measure work for continuous improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define KPIs (CSAT, completion, credential issuance, NPS, time‑to‑ramp) and use data to drive iteration and scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seek continuous improvement in the areas of operational excellence, scalability, efficiency, and learning effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Learning Services operating cadences and roadmaps that highlight program outcomes, training impact, and new offerings.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in technical training, solutions engineering enablement, or developer education in a SaaS environment; preferred experience with composable/MACH architecture and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with current web technologies (React or other JavaScript libraries/frameworks, REST and GraphQL APIs, cloud-based microservices architecture, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success designing and delivering live training for both technical and non‑technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert at both virtual and on-site facilitation, with excellent presentation and facilitation skills. You can present material in an engaging way, read a room, and think on your feet. But you also can guide learners through a discovery process without being the “sage on the stage.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building programs, certifying instructors, and coaching to delivery standards at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with learning design methods (e.g., outcome mapping, practice‑based learning, formative/summative assessment) and comfort aligning work to Verified Skills and Certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaboration and stakeholder management; ability to translate product releases and field feedback into updated training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-organized and can easily guide large projects through various stages of development while still meeting tight deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 25% travel, including international, may be required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare packages and time off programs are available through Remote.com, or your contracting agency.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A personal education budget to improve your skills and grow in your career\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;#LI-SD1\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26775,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":85858,"name":"Remote - Australia","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7727544","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3391786,"location":{"name":"Denver, Colorado, United States"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":true,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3401 Content Marketing","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1YYgpHC78oQH2oJNOOlJxt0a14PBgsLxjivrFJaqGchA/edit?usp=sharing","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"Denver","value_type":"long_text"}],"id":7727544,"updated_at":"2026-03-31T16:20:35-04:00","requisition_id":"R26_000118","title":"Social Media Engagement Specialist","company_name":"Contentful","first_published":"2026-03-31T16:20:35-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Social Media Engagement Specialist who is nimble, creative, and looking to be the daily heartbeat of our channels. This isn\u0026#39;t just about scheduling posts; it’s about the \u0026quot;Social\u0026quot; in Social Media. You will be the main voice talking to our community, building trust, and finding the \u0026quot;earned media\u0026quot; moments that an API might miss. You are equal parts community manager, social-first creator, and engagement strategist. You’re someone who knows how to build trust, spark interaction, test what resonates, and help Contentful adapt to how social platforms and audiences behave today.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community Management and Social Listening:\u0026lt;/strong\u0026gt; Own the \u0026quot;social inbox\u0026quot; and engage daily with our audience to build relationships, strengthen trust, and surface relevant moments to the Social and Content teams. Monitor mentions, community conversations, competitors, and industry trends to uncover opportunities for Contentful to participate in timely and meaningful ways.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Calendar Management:\u0026lt;/strong\u0026gt; Contribute to the editorial calendar, ensuring a consistent drumbeat of content that aligns with our marketing strategy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content Execution:\u0026lt;/strong\u0026gt; Create, edit, and schedule engaging social-first content that feels human and relatable but also can be technical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Emerging Platforms: \u0026lt;/strong\u0026gt;Conduct regular channel audits (new and existing) and research emerging trends to recommend shifts in strategy. You’ll also drive our YouTube process, from description optimization to channel growth recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting:\u0026lt;/strong\u0026gt; Remain in tune with post and profile performance to contribute to the monthly and quarterly series. We want you to use data to identify what’s driving audience growth, strong engagement, and relevance, and translate those insights into recommendations that improve your content, strategy, and tactics.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Advocacy:\u0026lt;/strong\u0026gt; Manage the front-end of our employee advocacy program, including content uploads and platform management to empower the wider Contentful team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Work closely with Content, Events, and Campaign teams to ensure social reflects our broader business priorities and maintains a consistent editorial calendar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 1–3 years of experience managing social media channels for a brand, an agency, or an executive.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt; An exceptional writer with a \u0026quot;human\u0026quot; touch; exposure to tools like Sprout Social or Hootsuite; basic design/video editing skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026lt;/strong\u0026gt; Curious and comfortable working in a fast-paced, sometimes ambiguous environment. You aren\u0026#39;t afraid to \u0026quot;step up\u0026quot; and suggest a better way to do things. That’s what you’re here for!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curious\u0026lt;/strong\u0026gt;: You pay attention to internet culture, audience behavior, and emerging formats, platform features, and shifts in how brands and communities engage online.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/resources/the-great-content-collapse/?utm_campaign=if_you_can_read_this_apply\u0026amp;amp;utm_source=job_description\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Full-Stack Marketer\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt; You blend high-level creativity with technical fluency. You don\u0026#39;t just guess what to create; you use data and best-in-breed tools to decide who it’s for and what to improve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days, compassion days for loss,\u0026amp;nbsp; education days, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Company paid parental leave\u0026lt;/strong\u0026gt; to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The application deadline is 06/1/2026\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant\u0026#39;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Colorado Salary: $87,000- $117,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26772,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":74273,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7658593","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3372261,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":false,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"3600 Partner Management","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":"https://docs.google.com/document/d/1JE7RyR5_cDOqlNGK14ncAvAwPRzSWrgp_aPDwcGcRKc/edit?tab=t.0#heading=h.qrcy6em5wv3x","value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":"London","value_type":"long_text"}],"id":7658593,"updated_at":"2026-03-18T19:15:56-04:00","requisition_id":"R26_000105","title":"Strategic Alliances Manager (f/m/d)","company_name":"Contentful","first_published":"2026-03-10T16:48:44-04:00","language":"en","content":"\u0026lt;h2\u0026gt;About the Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is seeking a German-speaking Strategic Alliance Manager to lead our enterprise-aligned partnerships across the DACH region. In this role, you will drive strategic collaboration with a portfolio of global and regional agency and systems integrator partners, as well as leading regional agencies that play a critical role in enterprise digital transformation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work in close alignment with enterprise sales leadership to identify, develop, and win strategic opportunities within key accounts, ensuring partners are embedded into account strategies and joint go-to-market motions. The role is responsible for translating Contentful’s partner strategy into tangible outcomes: pipeline creation, enterprise deal influence, and scalable joint offerings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires a highly collaborative and entrepreneurial leader who can navigate complex enterprise environments, build trusted executive relationships with partners, and mobilise cross-functional teams across sales, marketing, product, and solution engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of Contentful’s partnerships organization, you will help extend the reach of our platform through a high-impact ecosystem that drives customer success, innovation, and enterprise growth.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What to expect?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A highly collaborative environment working closely with enterprise sales, solutions engineering, and partner leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The opportunity to shape Contentful’s strategic partner ecosystem in one of our most important regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A role with clear impact on enterprise growth, pipeline generation, and customer success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive strategic partnerships in DACH\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and develop relationships with a portfolio of global systems integrators and leading regional agency partners aligned to enterprise opportunities in the DACH region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary liaison between partner organizations and Contentful’s enterprise sales teams, ensuring strong alignment on account strategy and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead joint go-to-market strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute joint go-to-market plans with strategic partners focused on enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and activate new joint sales plays, industry solutions, and integrated offerings with partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Accelerate enterprise pipeline and revenue\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive partner-sourced and partner-influenced pipeline, contributing directly to SQL generation and ACV growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead account mapping and joint account planning with enterprise sales teams and partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support partners in identifying new opportunities and positioning Contentful in large-scale transformation programmes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build ecosystem momentum\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with partner marketing, product, and field teams to enable partners and activate strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion partner engagement across the organization, ensuring Contentful teams leverage partners effectively in enterprise pursuits.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What do you need to be successful?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in enterprise partner management, alliances, or ecosystem development within a SaaS, digital platform, or agency/SI environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with systems integrators, digital agencies, or consulting partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in German and English\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise digital platforms, ideally including martech, CMS, composable architecture, or commerce ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building and executing joint GTM strategies with partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of driving partner-sourced or partner-influenced enterprise pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise account planning and account mapping in collaboration with sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication, presentation, and facilitation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate complex organizations and build trusted relationships across sales, marketing, product, and engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strategic mindset with the ability to translate complex ecosystem opportunities into clear execution frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What\u0026#39;s in it for you?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26773,"name":"Partnerships","child_ids":[],"parent_id":null}],"offices":[{"id":98376,"name":"London, UK","location":"London, England, United Kingdom","child_ids":[],"parent_id":67340}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7515878","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3330221,"location":{"name":"London, England, United Kingdom"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":null,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4211 Product Experience","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":null,"value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":7515878,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000002","title":"Technical Writing Manager (f/m/d)","company_name":"Contentful","first_published":"2026-01-06T09:23:56-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers,\u0026amp;nbsp; and authors alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive High-Quality Documentation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a small team of Technical Writers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review, test, and edit content from non-writer contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product managers, engineers, designers and customer-facing teams to develop content when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish repeatable checklists and process checkpoints for successful documentation releases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build mechanisms for customer feedback to guide documentation improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Localization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert on product UI and documentation localization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in localization practices and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and strong organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong process orientation with a passion for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A growth mindset with a desire to learn and help others learn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with API documentation and docs-as-code workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering background or technical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing or leading teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-remote #LI-AT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":85733,"name":"Remote - Ireland","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7515879","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3330221,"location":{"name":"Berlin, Berlin, Germany"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":null,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4211 Product Experience","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":null,"value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":7515879,"updated_at":"2026-03-17T16:08:23-04:00","requisition_id":"R26_000002","title":"Technical Writing Manager (f/m/d)","company_name":"Contentful","first_published":"2026-01-06T09:23:57-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers,\u0026amp;nbsp; and authors alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive High-Quality Documentation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a small team of Technical Writers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review, test, and edit content from non-writer contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product managers, engineers, designers and customer-facing teams to develop content when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish repeatable checklists and process checkpoints for successful documentation releases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build mechanisms for customer feedback to guide documentation improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Localization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert on product UI and documentation localization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in localization practices and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and strong organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong process orientation with a passion for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A growth mindset with a desire to learn and help others learn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with API documentation and docs-as-code workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering background or technical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing or leading teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-remote #LI-AT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":85733,"name":"Remote - Ireland","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/contentful/jobs/7514137","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3330221,"location":{"name":"Dublin, Dublin, Ireland"},"metadata":[{"id":9206164,"name":"Is this role part of our Hire Champion Initiative?","value":null,"value_type":"yes_no"},{"id":2430211,"name":"Team (cost center)","value":"4211 Product Experience","value_type":"single_select"},{"id":14571614,"name":"Job Description Link","value":null,"value_type":"long_text"},{"id":22674273,"name":"Job posting locations/Entities","value":null,"value_type":"long_text"}],"id":7514137,"updated_at":"2026-04-02T15:23:52-04:00","requisition_id":"R26_000002","title":"Technical Writing Manager (f/m/d)","company_name":"Contentful","first_published":"2026-01-06T09:23:55-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Technical Writing Manager (f/m/d) to own our documentation strategy end-to-end—elevating the quality, consistency, and discoverability of Contentful’s technical content. In this role, you will shape processes and frameworks, refine workflows, coordinate localization efforts for our product UI and documentation, and help build a world-class knowledge base for developers, marketers,\u0026amp;nbsp; and authors alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are proactive, curious, and comfortable with ambiguity. You investigate deeply, bring structure where it’s missing, and drive clarity in complex problem spaces. Your work will meaningfully influence how customers adopt and scale with Contentful, directly contributing to our success at the enterprise level.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What to expect?\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Technical Writing Manager (f/m/d), you will manage a Technical Writing Team and ensure documentation is to a high standard and have a passion for enhancing localisation in our product:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive High-Quality Documentation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a small team of Technical Writers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a holistic documentation strategy covering processes, tooling, delivery frameworks, and customer-feedback loops for continual improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular reviews and provide coaching to help writers grow and increase their customer impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce industry-leading technical content, including API documentation, release notes, how-to guides, and FAQs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review, test, and edit content from non-writer contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in Contentful’s knowledge presence and work cross-functionally to address them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product managers, engineers, designers and customer-facing teams to develop content when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the Help Center to make Contentful more approachable for developers, marketers, and editors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish repeatable checklists and process checkpoints for successful documentation releases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build mechanisms for customer feedback to guide documentation improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Localization\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert on product UI, documentation localization and co-ordination efforts around localization of our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert on product UI and documentation localization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and execute localization strategy to ensure Contentful product UI and documentation is accessible to a global audience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you need to be successful?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in localization practices and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and strong organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong process orientation with a passion for operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A growth mindset with a desire to learn and help others learn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with API documentation and docs-as-code workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering background or technical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing or leading teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join an ambitious tech company reshaping the way people build digital experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-time employees receive Stock Options for the opportunity to share in the success of our company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We value\u0026lt;strong\u0026gt; Work-Life balance \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; You Time\u0026lt;/strong\u0026gt;!\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;A generous amount of paid time off, including vacation days, sick days,\u0026amp;nbsp; education days, compassion days for loss, and volunteer days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time off to care for and focus on your growing family\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your personal annual education budget to improve your skills and grow in your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An annual wellbeing stipend to care for your physical, financial, or emotional health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A monthly communication phone/internet stipend and phone hardware upgrade reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-remote #LI-AT1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Contentful is a leading \u0026lt;strong\u0026gt;digital experience platform\u0026lt;/strong\u0026gt; that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than \u0026lt;strong\u0026gt;700 people\u0026lt;/strong\u0026gt; from more than \u0026lt;strong\u0026gt;70 nations\u0026lt;/strong\u0026gt; contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Everyone is welcome here!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;“Everyone is welcome here”\u0026lt;/strong\u0026gt; is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at \u0026lt;a href=\u0026quot;mailto:security-esk@contentful.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;security-esk@contentful.com\u0026lt;/a\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;color: #3e3e3e;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;with any information you may have.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking “Apply for this job,” I acknowledge that I have read the “\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.contentful.com/legal/us/privacy-notice-to-candidates/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Contentful’s Candidate Privacy Notice\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":26776,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":85733,"name":"Remote - Ireland","location":null,"child_ids":[],"parent_id":null}]}],"meta":{"total":111}}