{"jobs":[{"absolute_url":"http://www.circleci.com/careers/jobs/8580027002/?gh_jid=8580027002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6427066002,"location":{"name":"San Francisco"},"metadata":null,"id":8580027002,"updated_at":"2026-06-18T16:07:06-04:00","requisition_id":"P-CAE-Pipeline-2026","title":"Commercial Client Account Executive ","company_name":"CircleCI","first_published":"2026-06-09T12:54:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Commercial Client Account Executive\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Overview of Position\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Client Account Executive (CAE) at CircleCI, you\u0026#39;ll own and manage your dedicated book of business, driving revenue growth across a portfolio of commercial accounts through strategic relationship building, stakeholder identification, and systematic account expansion. You\u0026#39;ll be responsible for retaining customers through proactive engagement and value demonstration, while simultaneously mapping organizational structures, identifying key decision-makers, and uncovering new opportunities within existing accounts to maximize customer lifetime value. This role requires a proactive approach focused on discovering untapped potential within accounts, building multi-threaded relationships, and positioning CircleCI\u0026#39;s continuous integration and delivery platform across new teams and use cases.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Overview of the Team\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Client Account Executive (CAE) team at CircleCI operates as strategic growth partners, working to expand our footprint within existing accounts and maximize revenue potential. We focus on identifying and developing relationships with key stakeholders, uncovering new opportunities, and driving adoption across multiple teams and departments. The team collaborates closely with Technical Success Managers and Field Engineers to execute a coordinated sales strategy that delivers both customer value and revenue growth. As a Commercial CAE, you\u0026#39;ll be a revenue-generating sales professional focused on systematic account expansion and stakeholder engagement.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Expansion Strategy:\u0026lt;/strong\u0026gt; Systematically map organizational structures to identify new teams, departments, and use cases that could benefit from CircleCI\u0026#39;s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Retention \u0026amp;amp; Value Demonstration:\u0026lt;/strong\u0026gt; Proactively engage with customers to ensure satisfaction, address concerns, and demonstrate ongoing value to prevent churn and secure long-term partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Book of Business Management:\u0026lt;/strong\u0026gt; Own and manage your dedicated portfolio of commercial accounts, serving as the primary point of contact for all commercial matters and relationship development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Mapping \u0026amp;amp; Relationship Building:\u0026lt;/strong\u0026gt; Identify, engage, and develop relationships with key decision-makers, influencers, and champions across multiple departments and teams within your account portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Revenue Growth Execution:\u0026lt;/strong\u0026gt; Drive logo expansion by identifying and qualifying opportunities within existing accounts, including new team adoption, additional use cases, and platform upgrades\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Threading:\u0026lt;/strong\u0026gt; Build and maintain relationships with multiple stakeholders at various levels within each account to reduce risk and increase expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Discovery \u0026amp;amp; Qualification:\u0026lt;/strong\u0026gt; Conduct thorough discovery sessions to understand organizational priorities, technical needs, and growth initiatives that align with CircleCI\u0026#39;s capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Process Management:\u0026lt;/strong\u0026gt; Lead complex sales cycles for expansion opportunities, working through procurement, technical evaluation, and contract negotiation processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Account Planning:\u0026lt;/strong\u0026gt; Develop and execute comprehensive account plans that identify growth targets, key stakeholders, competitive landscape, and expansion timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Renewal Excellence:\u0026lt;/strong\u0026gt; Secure renewals while using the renewal process as a vehicle for expansion discussions and relationship building with new stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Generation:\u0026lt;/strong\u0026gt; Consistently identify and qualify new opportunities within existing accounts to maintain a healthy pipeline of expansion prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner with marketing, technical teams, and leadership to access new contacts and create expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales \u0026amp;amp; Retention Experience:\u0026lt;/strong\u0026gt; 3+ years of proven success in B2B SaaS sales, with specific experience in customer retention, account expansion, stakeholder management, and revenue growth within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Portfolio Management:\u0026lt;/strong\u0026gt; Demonstrated ability to successfully manage and grow a dedicated book of business, with experience in prioritizing accounts, managing multiple relationships simultaneously, and driving results across a portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Navigation:\u0026lt;/strong\u0026gt; Demonstrated ability to identify, engage, and influence key decision-makers across complex organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Account Expansion Track Record:\u0026lt;/strong\u0026gt; Proven success in growing revenue within existing accounts through new team acquisition, use case expansion, and strategic upselling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Discovery \u0026amp;amp; Qualification Skills:\u0026lt;/strong\u0026gt; Strong ability to conduct effective discovery sessions, understand organizational dynamics, and identify expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relationship Building:\u0026lt;/strong\u0026gt; Excellent interpersonal skills with the ability to build trust and credibility with technical and business stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Acumen:\u0026lt;/strong\u0026gt; Experience selling technical products, preferably in the developer tools, DevOps, or cloud infrastructure space, with the ability to understand and communicate technical value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Methodology Expertise:\u0026lt;/strong\u0026gt; Proficiency in sales frameworks such as MEDDPICC, Challenger, Sandler, and Command of the Message, with the ability to apply these methodologies to expansion scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Thinking:\u0026lt;/strong\u0026gt; Ability to think strategically about account development, competitive positioning, and long-term relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Approach:\u0026lt;/strong\u0026gt; Strong analytical skills to identify expansion patterns, track stakeholder engagement, and measure account growth potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; Entrepreneurial approach to account development with a focus on uncovering and creating new opportunities rather than just managing existing relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$74,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$92,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011615002,"name":"Sales","child_ids":[],"parent_id":4052879002}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8587122002/?gh_jid=8587122002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6429808002,"location":{"name":"San Francisco"},"metadata":null,"id":8587122002,"updated_at":"2026-06-11T13:53:02-04:00","requisition_id":"P000482","title":"Data Science Manager, GTM","company_name":"CircleCI","first_published":"2026-06-11T13:53:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;About the Role:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Manager of Data Science for GTM is a hands-on player coach who leads from the front across Sales, Customer Success, and Marketing analytics. They are deeply technical, opinionated about the GTM analytical agenda, and accountable for both the output of the team and the development of each person on it. They are not a pure people manager — they roll up their sleeves on the hardest problems, set the standard for what good looks like, and pull the team up through hands-on coaching, technical mentorship, and direct involvement in the work. They own the analytical strategy for the GTM function and are a credible, trusted partner to Sales, CS, and Marketing leadership.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set the analytical strategy and roadmap for GTM, proactively identifying the highest-leverage opportunities before they are asked, across the full customer lifecycle from acquisition through expansion and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate as a player coach, stay technical, get into the weeds on the hardest GTM problems, and model the analytical rigor and DS thinking you expect from the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach the team directly on the work itself: review analyses, push on methodology, challenge correlation versus causation, and raise the bar for statistical depth, EDA, and storytelling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the measurement strategy for GTM, defining how we evaluate the true impact of marketing campaigns, sales motions, and CS interventions through rigorous causal methods, not just attribution heuristics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive development and iteration of churn risk, health scoring, and expansion propensity models, ensuring they are statistically sound and actively used by CS and Sales to prioritize accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead marketing attribution methodology, moving the team beyond last-touch toward multi-touch and incrementality-based approaches that give leadership an accurate picture of what is actually driving pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Operations and Finance on pipeline and revenue forecasting models that inform quota setting, capacity planning, and board-level reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales, CS, and Marketing leadership as a strategic thought partner. Influence decisions on territory design, segmentation, campaign investment, and retention strategy before they are made.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow each person on the team intentionally, set clear development goals, give direct feedback often, and hold the bar high on both performance and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion AI as a force multiplier. Build agents and skills that transition repetitive GTM data work into automated capabilities and free the team to focus on higher-leverage problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Bring:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in data science or quantitative research, with at least 2 years managing a team of data scientists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on technical skills: SQL, Python, and modern data warehouse environments. You can still write the code and review the work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience applying analytical methods to GTM problems: churn modeling, propensity scoring, attribution, forecasting, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with causal inference methods (DiD, synthetic control, regression discontinuity, or similar) applied to real GTM or business problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with experimental design, A/B testing, and rigorous measurement frameworks in a marketing or sales context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of influencing GTM strategy through data-driven recommendations at the leadership level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional storytelling skills, able to translate complex methodology and findings into clear, compelling narratives for Sales, CS, and Marketing leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of developing data scientists and helping them grow from reactive analytics to proactive, strategic insight generation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus/Nice To Have:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with churn risk modeling, health scoring, or customer lifetime value models in a B2B SaaS context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with marketing attribution beyond last-touch, media mix modeling, incrementality testing, or multi-touch attribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with revenue forecasting and pipeline modeling in partnership with RevOps or Finance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS, developer tools, or B2B product-led growth metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM data (Salesforce or HubSpot) and marketing automation platforms as analytical data sources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with AI tools like Claude, Cursor, or similar LLM-powered assistants and a track record of helping a team adopt them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with probabilistic modeling or Bayesian approaches to forecasting and scoring.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$188,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$235,250 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4071481002,"name":"Operational Data Analytics","child_ids":[],"parent_id":4120199002}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8568121002/?gh_jid=8568121002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6422278002,"location":{"name":"Japan"},"metadata":null,"id":8568121002,"updated_at":"2026-06-07T20:28:59-04:00","requisition_id":"P000463","title":"Growth Technical Success Manager","company_name":"CircleCI","first_published":"2026-06-07T20:28:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We are looking for an outstanding Growth Technical Success Manager, to join the Customer Success Team who will lead the success and growth of our largest segment of customers. This role is a perfect role for someone with technical expertise who loves applying their critical thinking skills to help customers solve problems, accelerate customer value, and contribute to finding new ways to drive CircleCI adoption through scalable efforts!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This person has strong technical proficiency, loves talking to customers, and wants to think strategically with a one-to-many mindset. They will join a Japan Technical Success team and collaborate with a team of Global Growth Technical Success Managers who are responsible for the entire growth segment of customers ranging in industries and deployment types with strategic, focused efforts on developing a deep understanding of the segment\u0026#39;s unique business challenges and ensuring their investment in our products is providing relevant business impact for them.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Customer Success at CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform, and identifying ways we can help a customer solve business problems. You\u0026#39;ll nurture and grow our portfolio of clients and act as a trusted advisor and ambassador for CircleCI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In terms of growth, we truly believe in the continued development of each new hire. In joining this team, you’ll take part in a community that believes in development and promotion from within and as a rapidly growing business, there are a lot of opportunities for progression.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic Customer Management: Employ a strategic, one-to-many approach across growth customers — providing top-tier technical guidance, optimization insights, and best practices that maximize the value each customer derives from CircleCI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Program Development \u0026amp;amp; Value Acceleration: Design and deliver digital programs, office hours, and scaled touchpoints — in collaboration with the broader growth team — that drive retention, product adoption, and measurable customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Education \u0026amp;amp; Content at Scale: Create technical educational content (videos, email sequences, webinars) and educate customers on new and existing platform features, ensuring the segment stays informed and engaged without requiring 1:1 time for every interaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-Powered Workflows: Leverage AI tools to surface usage insights, draft personalized outreach, analyze customer health signals, and automate repetitive tasks — bringing efficiency and precision to how you manage a large, diverse book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional Collaboration: Partner with Product, Sales, and Support to mitigate churn risk, relay segment-level customer feedback, and tailor communications to meet customers’ specific needs and contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous Improvement: Contribute to the evolution of playbooks, tooling, and program design by sharing learnings from the segment and staying current on CI/CD trends, platform capabilities, and emerging customer success practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we’re looking for:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and oral communication skills in both Japanese and English\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in B2B customer success, technical support, or account management, including 2–5 years in technical or customer-facing roles within software or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid technical expertise in CI/CD practices, software development workflows, cloud technologies, and DevOps methodologies; proficiency in Git and GitHub is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to meet or exceed revenue growth and retention targets, with the strategic instincts to identify risk and expansion signals across a large customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency — actively using AI tools (e.g., Claude, ChatGPT, Copilot) in day-to-day workflows to draft communications, analyze data, surface insights, or scale customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in customer success and support tooling such as Zendesk, HubSpot, Vitally and Mode; comfortable navigating multiple systems and drawing actionable conclusions from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills with the ability to translate technical value into business impact for a range of audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028569002,"name":"Customer Success","child_ids":[],"parent_id":4052879002}],"offices":[{"id":4005765002,"name":"Tokyo","location":"東京都, Tokyo Prefecture, Japan","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8587119002/?gh_jid=8587119002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6429805002,"location":{"name":"Remote, US"},"metadata":null,"id":8587119002,"updated_at":"2026-06-11T17:32:55-04:00","requisition_id":"P800139","title":"Marketing Data Scientist","company_name":"CircleCI","first_published":"2026-06-11T13:56:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;About the Role:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Marketing Data Scientist is a rigorous, intellectually curious problem solver embedded directly within the Marketing function for the GTM team. They own the science behind how we understand, attract, and grow our customers — building the models, measurement frameworks, and experiments that turn complex marketing data into decisions that move the business forward. They do not just report on what happened — they design the studies that tell us why and build the models that tell us what comes next.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Frame ambiguous marketing problems as well-scoped modeling and measurement challenges and own them end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and own attribution models that accurately allocate marketing investment across channels and touchpoints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build propensity, lead scoring, and churn models to prioritize where GTM teams should focus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model the relationship between product engagement signals and downstream commercial outcomes — expansion, retention, and conversion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, execute, and interpret experiments (A/B, MVT, geo-based) with appropriate power analysis and statistical validity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and apply segmentation models and cohort analyses to uncover behavioral patterns, lifecycle trends, and funnel opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze organic search and AEO signals as modeling inputs to inform content strategy and improve discoverability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with analytics engineers to productionize models and move insights from notebook to pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools to move faster, explore unfamiliar methods, and surface modeling options — while developing the judgment to know when AI-generated outputs are wrong or incomplete.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Bring:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Statistics, Mathematics, Computer Science, Data Science, Economics, or a related quantitative field; Master\u0026#39;s or PhD is a bonus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 to 6 years applying data science in a product, growth, or marketing context at a high-growth company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of Python (pandas, scikit-learn, statsmodels, or similar) and analytical SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building predictive models that influenced real business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with marketing measurement — attribution, media mix modeling, incrementality testing, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid statistical foundation — forecasting, regression, classification, causal inference, and experiment design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GA4, Google Ads, and digital marketing measurement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of reverse ETL processes and operationalizing model outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong storytelling skills — able to translate statistical complexity into clear, actionable business language for both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus/Nice to Have:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with MLOps practices and moving models from experimentation to production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across the full stack — dbt, Hex, Snowflake, Looker, Mode, Segment, and similar tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SaaS, developer tools, or B2B product-led growth metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with AI tools like Claude, Cursor, or similar LLM-powered assistants to accelerate analytical workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$145,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$196,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4071481002,"name":"Operational Data Analytics","child_ids":[],"parent_id":4120199002}],"offices":[{"id":4031492002,"name":"Remote (United States)","location":null,"child_ids":[],"parent_id":4031267002}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8582995002/?gh_jid=8582995002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6428287002,"location":{"name":"San Francisco"},"metadata":null,"id":8582995002,"updated_at":"2026-06-10T11:01:18-04:00","requisition_id":"P000305","title":"Marketing Manager","company_name":"CircleCI","first_published":"2026-06-09T14:08:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Marketing Manager\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;CircleCI helps more than two million developers ship software confidently. The market is moving fast and so are we. Today, the way software is built and shipped is getting turned on its head, and we are building solutions to meet the moment. Our team is small by design, the problems are interesting, and the category is at an inflection point. You will be close to the decisions that shape what is next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone who is excited to grow their career as a marketer and wants to do that here, at CircleCI, at this particular moment.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;A day in the life might look like you start your day scheduling social posts for the week in Sprout, spend an hour with the CEO drafting org-wide messaging, then meet with your manager to discuss what\u0026#39;s blocked and where she can help you move forward, and end the day supporting customer communications for an incident nobody saw coming.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The next day? It looks different. The to-do list is mixed and it moves fast. In return, you will grow fast. This role will give you the confidence to take on anything that\u0026#39;s now and next, and do it well.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategize on the best ways to reach our core audiences; develop and execute campaigns across multiple channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to brand narrative and thought leadership across formats and audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer insights into messaging and creative concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with product and engineering to understand what we are building, for whom, and why it matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with senior leaders on blog posts, talk tracks, op-eds, and other formats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own workstreams end-to-end, from planning and scheduling to reporting, using tools like Linear and Sprout to keep things on track and visible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track what is working, flag what is not, and propose what to try next\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You have a few years of experience across a range of marketing disciplines and you are more broad than deep. You might have worked in some core areas like social, PR, executive and internal communications, email, or content, but you\u0026#39;re probably not an expert (and so, you should apply). We are looking for someone who sees a diverse scope as a feature not a bug, and wants to continue building a broad array of skills.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is someone who is curious and excited to experiment and learn. You are energized by solving problems and delivering something great to our customers. You care about the outcome, not just your piece of it, and you bring people along because you get that what we are playing here is a team sport.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfortable moving between strategy development, project planning, and executing the tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can produce content that connects with customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a point of view on what good looks like and shares it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Does not need a complete brief to start moving, learns by shipping fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative by nature, welcomes feedback, and does not confuse effort with quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uses AI tools to 10x great work and find efficiencies, and also, knows when to throw out what doesn\u0026#39;t meet the mark\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interested in developer tools and the software development ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B SaaS or technical product environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Share an example of work you created or collaborated on and why you are proud of it. Briefly (under 50 words) describe your role in the project and the reasons why you are proud to share it with us.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$144,750 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011651002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8472649002/?gh_jid=8472649002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6384089002,"location":{"name":"San Francisco, Toronto"},"metadata":null,"id":8472649002,"updated_at":"2026-05-14T19:25:15-04:00","requisition_id":"P800235","title":"Product Manager","company_name":"CircleCI","first_published":"2026-03-23T17:26:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;CI/CD has been solved. Now it\u0026#39;s being reinvented. AI agents don\u0026#39;t just run pipelines. They write code, trigger builds, interpret failures, and propose fixes at every increasing pace. The interfaces that developers use to understand and trust that work don\u0026#39;t exist yet. We\u0026#39;re building them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At CircleCI, our guiding principles aren\u0026#39;t posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that\u0026#39;s how you already work, you\u0026#39;ll fit here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Product Manager at CircleCI, you will lead the development of a highly technical product designed for a technical audience. Much of the work is 0-1 and highly fungible as the market evolves quickly, requiring you to shape product direction amid ambiguity and constantly evolve that direction as new capabilities and opportunities emerge. You will partner closely with the Engineering, Product Design and Research teams to ensure that CircleCI is staying on the cutting edge of software validation.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help shape product strategy for CircleCI, from early concepts through launch and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand developer and validation workflows and identify where they can be made faster, more powerful and intuitive, especially with AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate ambiguity and make thoughtful tradeoff decisions in 0-1 product environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Engineering, Research and Product Design to translate the latest capabilities and breakthroughs in AI into usable, high-value validation experiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in product management and engineering, including at least 1 year as a professional engineer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a deep technical background with experience working cross-functionally with engineering and product design teams to ship technical products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about solving critical problems for developers at scale. Deep understanding of how software is built, tested, and released to customers. Experience shipping developer tools is preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to prioritize amongst competing opportunities, balance customer needs with business priorities, and explain the rationale behind those decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial approach and an ability to deal with ambiguity and continuously evolving environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date and hands-on with AI coding tools, model capabilities and industry trends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$235,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canada Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$146,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$185,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055943002,"name":"Product","child_ids":[4011616002,4011617002],"parent_id":null}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4005764002,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8560754002/?gh_jid=8560754002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6419399002,"location":{"name":"San Francisco"},"metadata":null,"id":8560754002,"updated_at":"2026-05-26T15:10:40-04:00","requisition_id":"P000120","title":"Senior Product Designer","company_name":"CircleCI","first_published":"2026-05-26T15:10:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Senior Product Designer\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; San Francisco (in office x2/week)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Product Designer, you will craft successful, meaningful products that help thousands of developers deliver better applications to their users, faster. We\u0026#39;re building in a moment where AI is fundamentally changing how software gets designed and delivered. We\u0026#39;re looking for someone who\u0026#39;s already there — using AI daily to move faster, think bigger, and ship with more confidence. Just like our users.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;The Product Design Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Product designers at CircleCI have a strong problem-solving process and a demonstrated ability to explain that process. We are curious, ask questions, dig deep into problems, and are excited to learn new things. We are strong visual problem solvers who understand the key elements of visual design including visual hierarchy, layout, typography, color, etc and also have the ability to communicate structure, relationships, and flow through visual assets. We value curiosity and seek every opportunity to engage with customers and utilize design to tackle real user problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A successful product designer will have previous experience in developer tools or other complex products. Someone coming into this role should have experience using data analytics, user testing, and research to validate design decisions, as well as experience guiding users through initial discovery to engagement\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our designers are empathetic and collaborative and are able to work well with people from different backgrounds. We advocate for design decisions through data, research, and strong critical thinking, but also engage in participatory discussions, take feedback, and use that feedback to produce the best possible designs for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a key role with the opportunity to contribute holistically to improving the user experience of our product.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;The Senior Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We look to our senior designers to understand the domain and be responsible for the design function for their product areas, think holistically about user journeys across the product, outline design processes, and clarify expectations. They understand their team\u0026#39;s domain and share their knowledge frequently with teammates. They mentor junior members of the design team, deliver praise and constructive feedback to teammates and business partners, and actively seek feedback on their own performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Senior product designers build positive relationships and help teammates overcome obstacles, contributing to the healthy functioning of the broader organization. Does this describe your own ambitions and values? Check out more details about the role below!\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Requirements\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of SaaS design experience for technical, developer, or enterprise products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted design and development tools (e.g. Claude Code, Cursor, or similar) to rapidly prototype and iterate — you\u0026#39;re a builder with enough technical fluency to open your own PRs and occasionally ship design changes directly to production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the software development lifecycle (SDLC) and developer tooling; experience in CI/CD or adjacent DevOps spaces is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to translate complex technical flows into simple experiences that help users comprehend and progress in the adoption of our product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think through sophisticated user problems, propose solutions, mock them up in detail, and work with engineering to build them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication of design rationale, regardless of audience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias toward experimentation — you look for unusual and innovative ways to solve problems and enjoy collaborating with engineers to ship small, quick experiments that validate your ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience conducting user research and using data analysis to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio that demonstrates sophisticated and creative UX solutions to technical problems, with a proven grasp of information architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Lean UX methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency as a working practice — you actively incorporate AI into your design workflow, from research synthesis to prototyping to production, and you stay current with how these tools are evolving\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing for developer channels beyond the web app — API documentation, IDE extensions, or CLI experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with CI/CD platforms or build/test/deploy workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$147,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$183,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011617002,"name":"Design","child_ids":[],"parent_id":4055943002}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8475304002/?gh_jid=8475304002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6363368002,"location":{"name":"Remote, Ontario, Canada"},"metadata":null,"id":8475304002,"updated_at":"2026-05-14T19:25:15-04:00","requisition_id":"P800265, P000582, P000104, P000509","title":"Senior Software Engineer","company_name":"CircleCI","first_published":"2026-03-24T17:15:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About CircleCI Engineering\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;CI/CD has been solved. Now it\u0026#39;s being reinvented. AI agents don\u0026#39;t just run pipelines. They write code, trigger builds, interpret failures, and propose fixes. The interfaces that developers use to understand and trust that work don\u0026#39;t exist yet. We\u0026#39;re building them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At CircleCI, our guiding principles aren\u0026#39;t posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that\u0026#39;s how you already work, you\u0026#39;ll fit here.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Team-Agnostic Placement\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We don\u0026#39;t hire for a team. We hire for CircleCI. Where you land depends on where your strengths create the most leverage, and we figure that out together. You might own the CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The through line across all of it is the same: full-stack ownership, a high bar for craft, and work that directly shapes how tens of thousands of developers experience CircleCI every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build AI-natively.\u0026lt;/strong\u0026gt; AI is how we work. It\u0026#39;s not a productivity layer on top of engineering, but the default starting point for how problems get approached and solved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set technical direction.\u0026lt;/strong\u0026gt; You define the approach others build from. When the problem is complex or the answer isn\u0026#39;t obvious, you\u0026#39;re the person who leads the design discussion, writes the ADR, and makes the call.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Invent new interfaces.\u0026lt;/strong\u0026gt; Software delivery is being reinvented. Pipelines run autonomously, generate fixes, and surface results that need human judgment. The tools developers use to understand, trust, and act on that work don\u0026#39;t exist yet. You\u0026#39;ll define what they look like and establish the patterns the team builds on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the full stack.\u0026lt;/strong\u0026gt; Build features end-to-end in Go, React, and TypeScript. You don\u0026#39;t hand off at a layer boundary. You own the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Obsess over craft.\u0026lt;/strong\u0026gt; Reliability and responsiveness are design concerns, not afterthoughts. Care about how the interface holds up when stakes are high and hold your team to that same standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion observability.\u0026lt;/strong\u0026gt; Use Honeycomb, Datadog, and Rollbar to understand and improve your systems. Operational data drives stability, not just incident response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close gaps and fix the conditions that created them.\u0026lt;/strong\u0026gt; You\u0026#39;ll notice gaps and close them. When a gap reflects something broken in how the team works, you fix that too.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-native engineering practices.\u0026lt;/strong\u0026gt; You use AI tools daily and can speak to what you\u0026#39;ve built, where they changed your approach, and where they fall short.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A track record of shipping.\u0026lt;/strong\u0026gt; You\u0026#39;ve built something real and put it in front of users. 5+ years of production full-stack experience, with latency, responsiveness, and reliability treated as design concerns, not afterthoughts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-stack depth.\u0026lt;/strong\u0026gt; Strong React and TypeScript. Comfortable owning backend services in Go: API design, data modeling, service integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System design.\u0026lt;/strong\u0026gt; You lead architectural decisions on complex systems. You make conscious tradeoffs, document your reasoning, and create the foundation others build on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability.\u0026lt;/strong\u0026gt; You don\u0026#39;t just thrive in ambiguity, you reduce it for others. You turn unclear requirements into a direction the team can execute on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical leadership.\u0026lt;/strong\u0026gt; You mentor engineers, give direct feedback on technical direction, and raise the quality bar through how you engage in reviews and design discussions, not just what you ship.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Sound like you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve stopped waiting for AI to mature and are already building with it, not as a productivity trick, but as a core part of how you think about problems. You care about the product as much as the code. You\u0026#39;re drawn to work where the patterns don\u0026#39;t exist yet and the best answer requires you to invent it. If that\u0026#39;s how you already operate, we want to talk.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canada Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$156,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$196,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078337002,"name":"Engineering - Product Experience","child_ids":[],"parent_id":4011614002}],"offices":[{"id":4095423002,"name":"Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null},{"id":4005764002,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8092604002/?gh_jid=8092604002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6205469002,"location":{"name":"San Francisco, California, United States, London, UK"},"metadata":null,"id":8092604002,"updated_at":"2026-06-04T12:18:38-04:00","requisition_id":"P000902, P000862","title":"Senior Solutions Engineer","company_name":"CircleCI","first_published":"2025-08-06T13:16:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior Solutions Engineer at CircleCI\u0026lt;/strong\u0026gt; you will be the customer’s trusted technical advisor throughout the sales and retention lifecycle. You’ll provide hands-on advice for cloud-based and single tenant deployment and product guidance with CircleCI’s largest prospects and customers. You will serve as the technical expert and owner of deal validation strategy, collaborating with account executives and success managers to identify customer business goals, needs, and pains and showing how CircleCI can address them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the technical implementation and day-to-day management of CircleCI Demonstrations and proof-of-concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate the technical feasibility , integrated into our customer’s technology stack, ensuring early customer success and a long-term business relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, adoption, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct in-depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discussions with enterprise clients,\u0026amp;nbsp; addressing complex issues, customizations, and integrations to meet customer-specific requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on industry trends, product updates, and emerging technologies to continuously enhance your technical knowledge and customer support capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-10 years experience as an engineer in the application development, devops, or CI/CD space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience with solutions selling in a technical customer-facing role, such as Sales Engineer, Solutions Engineer, Customer Success Engineer, or similar position, preferably in a SaaS or software development environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in CI/CD concepts, DevOps practices, software configuration, and scripting languages like Python, Shell, etc..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Docker or Linux containers in general.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding presentation skills. You feel comfortable leading presentations and demos of our platform to groups, both technical and non-technical, in-person and virtually.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of engaging with enterprise clients, understanding their technical requirements, and delivering solutions that drive customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively with cross-functional teams, Sales, Product, and Engineering, to advocate for customer needs and provide valuable insights for product enhancement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideal Candidates might also have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing mobile applications across iOS and Android devices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ops/infrastructure knowledge, especially networking and security.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest shared continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 1 million builds a day - CircleCI has unique access\u0026amp;nbsp;to data on how engineering teams work, and how their code runs. Companies like\u0026amp;nbsp;Spotify, Coinbase, and BuzzFeed use us to improve engineering team productivity,\u0026amp;nbsp;release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026amp;nbsp;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit and\u0026amp;nbsp;Harrison Metal Capital.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not\u0026amp;nbsp;discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state, and local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$153,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$191,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4105608002,"name":"Field Engineering","child_ids":[],"parent_id":4052879002}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8510404002/?gh_jid=8510404002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6395714002,"location":{"name":"Remote, UK"},"metadata":null,"id":8510404002,"updated_at":"2026-05-14T19:25:15-04:00","requisition_id":"P-TMP-ENG-Foundations, P000649, P000642, P000643","title":"Software Engineer","company_name":"CircleCI","first_published":"2026-04-20T11:51:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About CircleCI Engineering\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;CI/CD has been solved. Now it\u0026#39;s being reinvented. AI agents don\u0026#39;t just run pipelines. They write code, trigger builds, interpret failures, and propose fixes. The interfaces that developers use to understand and trust that work don\u0026#39;t exist yet. We\u0026#39;re building them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At CircleCI, our guiding principles aren\u0026#39;t posters on a wall. We learn fast: we run experiments, accept failure, and scale what works. We think like the customer: every decision connects back to the developer sitting in front of a failing build at 2 am. We own the outcome: not just our slice of it, but the whole thing. If that\u0026#39;s how you already work, you\u0026#39;ll fit here.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Team-Agnostic Placement\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We don\u0026#39;t hire for a team. We hire for CircleCI. Where you land depends on where your strengths create the most leverage, and we figure that out together. You might own the CI pipeline experience, deploy and release tooling, notification infrastructure, monetization flows, AI agent surfaces, or the foundational web platform. The through line across all of it is the same: full-stack ownership, a high bar for craft, and work that directly shapes how tens of thousands of developers experience CircleCI every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build AI-natively.\u0026lt;/strong\u0026gt; AI is how we work. It’s not a productivity layer on top of engineering, but the default starting point for how problems get approached and solved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Invent new interfaces\u0026lt;/strong\u0026gt;. Software delivery is being reinvented. Pipelines run autonomously, generate fixes, and surface results that need human judgment. The tools developers use to understand, trust, and act on that work don\u0026#39;t exist yet. You\u0026#39;ll define what they look like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Obsess over craft.\u0026lt;/strong\u0026gt; Reliability and responsiveness are design concerns, not afterthoughts. Care about how the interface holds up when stakes are high.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion observability.\u0026lt;/strong\u0026gt; Use Honeycomb, Datadog, and Rollbar to understand and improve your systems. Operational data drives stability, not just incident response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pick up slack.\u0026lt;/strong\u0026gt; You\u0026#39;ll notice gaps and close them — not because you were asked, but because that\u0026#39;s the standard we hold ourselves to.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-native engineering practices.\u0026lt;/strong\u0026gt; You use AI tools daily and can speak to what you\u0026#39;ve built, where they changed your approach, and where they fall short.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A track record of shipping.\u0026lt;/strong\u0026gt; You\u0026#39;ve built something real and put it in front of users. 3+ years of production full-stack, backend leaning experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Backend depth.\u0026lt;/strong\u0026gt; Strong backend expertise in \u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt;, including API design, data modeling, and service integration, with the ability to contribute across the stack when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System design.\u0026lt;/strong\u0026gt; You think about architecture, not just features. You make conscious tradeoffs and document your reasoning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Production mindset.\u0026lt;/strong\u0026gt; Latency, responsiveness, and reliability are design concerns. You\u0026#39;re comfortable operating services in a distributed environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Sound like you?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve stopped waiting for AI to mature and are already building with it, not as a productivity trick, but as a core part of how you think about problems. You care about the product as much as the code. You\u0026#39;re drawn to work where the patterns don\u0026#39;t exist yet and the best answer requires you to invent it. If that\u0026#39;s how you already operate, we want to talk.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United Kingdom Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£76,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£95,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4099231002,"name":"Engineering - Foundational Technology","child_ids":[],"parent_id":4011614002}],"offices":[{"id":4012031002,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null},{"id":4005764002,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8551019002/?gh_jid=8551019002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6415390002,"location":{"name":"San Francisco, Toronto"},"metadata":null,"id":8551019002,"updated_at":"2026-05-27T14:18:09-04:00","requisition_id":"P000811","title":"Sr. Product Marketing Manager","company_name":"CircleCI","first_published":"2026-05-19T18:24:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;About the Team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Product Marketing team at CircleCI is responsible for translating between the product, our customers, the rest of marketing and the field. We are a small, highly collaborative team of aggressively cross-functional facilitators running one step ahead of a truly modern product org. We work in a high-trust, high-autonomy way and welcome more of the same.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Sr. Product Marketing Manager who thrives on the breadth, variety, and flexibility that comes from working across the org. If you approach challenges with curiosity and prefer to move fluidly between strategic and tactical execution, we\u0026#39;d love to hear from you. As members of an AI-forward org we are constantly assessing how we can make the most impact through thoughtful use of generative and agentic AI and you will be expected to do the same.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Your work will cover all aspects of Product Marketing including\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translating complex, rapidly evolving technical capabilities into compelling narratives for developer, platform engineering, and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with Product Management to guide product direction, pricing, packaging, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;End-to-end GTM planning and execution for product launches, including strategy, field enablement, and post-launch adoption measurement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive intelligence landscape and research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Becoming an SME on our customers, target segments, buyer personas, and community — and ensuring that perspective is present across all go-to-market motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Field enablement materials and education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Bring\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Substantial experience in product marketing or an equivalent set of roles, with a proven track record that includes launching products, driving adoption, and owning KPIs in a heavily cross-functional environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adapt messaging for technical, business, and executive audiences based on deep understanding of user needs in both written and presented materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for thoughtful automation the drive to use AI to unlock new possibilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to haves\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in the software development tools ecosystem, interacting with engineers or similarly technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Existing examples of how you have used AI to expand what\u0026#39;s possible in your role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$157,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$196,750 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011651002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4005764002,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8563206002/?gh_jid=8563206002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6420325002,"location":{"name":"London"},"metadata":null,"id":8563206002,"updated_at":"2026-05-27T12:49:57-04:00","requisition_id":"P000449","title":"Staff Support Engineer ","company_name":"CircleCI","first_published":"2026-05-27T12:49:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Staff Support Engineer\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;About the Team\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;CircleCI\u0026#39;s Customer Engineering organization exists at the intersection of technical depth and customer impact. We comprise Technical Success Managers and Support Engineering — working together to ensure every customer experience moves their business forward. Support Engineering isn\u0026#39;t a traditional support function: we surface escalation patterns, drive platform improvements, protect revenue, and operate with engineering rigor. We\u0026#39;re a team where technical ambition and customer obsession are equally valued, and where the work you do shapes the product as much as it shapes the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Staff Support Engineer is the technical authority and strategic backbone of Support Engineering. This role operates at organizational scope — well beyond individual tickets — owning the escalation model, shaping cross-functional engineering relationships, and driving platform-level improvements that reduce future support burden. You are the technical voice in cross-functional forums, a trusted advisor to leadership, and the connective tissue between Enterprise customers and Product/Engineering. Success here means the team is sharper, the product is more supportable, and recurring escalation patterns stop recurring.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Support Engineering\u0026#39;s escalation management: coordinate research and reproductions with Product Engineering, identify recurring patterns, and drive structural corrections that prevent repeat incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior cross-functional liaison between Support Engineering and Product, Engineering, Security, and Revenue — attending scoping sessions, architectural discussions, and GTM forums to ensure supportability is a design requirement, not an afterthought.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI-assisted tool development and set team standards for code quality, review practices, and responsible adoption of emerging capabilities across the engineering interface.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and lead team initiatives, owning delivery and ensuring AI adoption objectives are reflected in team priorities and cross-team roadmap discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor Support Engineers at all levels; develop the next generation of cross-functional technical leads and assist managers where coaching opportunities arise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and continuously evolve Support Engineering\u0026#39;s operational practices — escalation workflows, sandbox standards, and AI-integrated processes — at organizational scope.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Bring:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of technical product support or engineering experience, with demonstrated ability to operate autonomously across multiple teams and influence without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading complex, cross-functional escalations and driving root cause elimination — not just resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming proficiency in one or more languages; ability to build tools, conduct peer code review, and contribute to Engineering R\u0026amp;amp;D with a supportability lens\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High understanding of distributed service architecture across product specialty areas, including AI-powered component integration and failure modes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated business acumen: ability to align decisions to company OKRs, quantify the impact of operational patterns, and contribute economic perspective to tooling and process decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring engineers and building team capability; track record of reducing siloed knowledge and creating organizational redundancy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus Skills (Nice to Have)\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with build, test, and deployment automation (CI/CD) in a technical leadership or customer-facing capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML technologies and LLM-based code diagnostics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge of Docker, Linux containers, and Kubernetes for container orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise automating major IaaS platforms (AWS, GCP, Azure) with a DevOps focus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience debugging distributed systems and microservices architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of iOS application testing, code signing, and deployment processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United Kingdom Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;£85,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;£107,000 GBP\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4113574002,"name":"Support Engineering","child_ids":[],"parent_id":4052879002}],"offices":[{"id":4012031002,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"http://www.circleci.com/careers/jobs/8556969002/?gh_jid=8556969002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6417953002,"location":{"name":"Remote"},"metadata":null,"id":8556969002,"updated_at":"2026-06-17T14:31:01-04:00","requisition_id":"P800504","title":"Technical Success Manager, Growth","company_name":"CircleCI","first_published":"2026-05-28T12:42:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Growth, Technical Success Manager\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;About the Team\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform and identifying ways we can help solve meaningful business problems. You\u0026#39;ll nurture and grow a portfolio of clients, acting as a trusted advisor and ambassador for CircleCI across one of the most dynamic segments in the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe deeply in the continued development of each team member. In joining this team, you\u0026#39;ll be part of a community that prioritizes growth and promotion from within. As a rapidly evolving organization, there are real opportunities for progression — and you\u0026#39;ll have the tools, autonomy, and support to make an impact from day one.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an outstanding Growth Technical Success Manager to help lead the success and expansion or a large book of business that sits within our largest revenue assisted customer segment. This is the right role for someone with strong technical depth who loves applying critical thinking to customer problems, accelerating time-to-value, and finding scalable, high-leverage ways to drive CircleCI adoption across a high-volume book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll join a team of Growth TSMs responsible for customers spanning diverse industries and deployment types. Success in this role means thinking with a one-to-many mindset — using data, digital programs, and increasingly AI-assisted tooling to deliver personalized, high-impact engagement at scale. You\u0026#39;ll be expected to deeply understand the segment\u0026#39;s unique business challenges and ensure that customers\u0026#39; investment in CircleCI translates to measurable, relevant business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Customer Management:\u0026lt;/strong\u0026gt; Employ a strategic, one-to-many approach across growth customers — providing top-tier technical guidance, optimization insights, and best practices that maximize the value each customer derives from CircleCI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Program Development \u0026amp;amp; Value Acceleration:\u0026lt;/strong\u0026gt; Design and deliver digital programs, office hours, and scaled touchpoints — in collaboration with the broader growth team — that drive retention, product adoption, and measurable customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education \u0026amp;amp; Content at Scale:\u0026lt;/strong\u0026gt; Create technical educational content (videos, email sequences, webinars) and educate customers on new and existing platform features, ensuring the segment stays informed and engaged without requiring 1:1 time for every interaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Powered Workflows:\u0026lt;/strong\u0026gt; Leverage AI tools to surface usage insights, draft personalized outreach, analyze customer health signals, and automate repetitive tasks — bringing efficiency and precision to how you manage a large, diverse book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Collaboration:\u0026lt;/strong\u0026gt; Partner with Product, Sales, and Support to mitigate churn risk, relay segment-level customer feedback, and tailor communications to meet customers\u0026#39; specific needs and contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement:\u0026lt;/strong\u0026gt; Contribute to the evolution of playbooks, tooling, and program design by sharing learnings from the segment and staying current on CI/CD trends, platform capabilities, and emerging customer success practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Bring:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in B2B customer success, technical support, or account management, including 2–5 years in technical or customer-facing roles within software or technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid technical expertise in CI/CD practices, software development workflows, cloud technologies, and DevOps methodologies; proficiency in Git and GitHub is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to meet or exceed revenue growth and retention targets, with the strategic instincts to identify risk and expansion signals across a large customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI fluency — actively using AI tools (e.g., Claude, ChatGPT, Copilot) in day-to-day workflows to draft communications, analyze data, surface insights, or scale customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in customer success and support tooling such as Zendesk, HubSpot, Vitally, and Mode; comfortable navigating multiple systems and drawing actionable conclusions from data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills with the ability to translate technical value into business impact for a range of audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus Skills (Nice to Have)\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous exposure to competing CI/CD platforms (GitHub Actions, Jenkins, GitLab CI, Buildkite) or DevOps tooling beyond CircleCI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or contributing to scaled digital CS programs (onboarding sequences, nurture campaigns, community channels).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in technical content creation: instructional videos, email sequences, webinars, or documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with prompt engineering or building AI-assisted workflows to automate or augment customer success activities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;United States Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$84,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$105,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We will ensure that individuals with disabilities are provided reasonable\u0026amp;nbsp;accommodation to participate in the job application or interview process, to perform\u0026amp;nbsp;essential job functions, and to receive other benefits and privileges of employment.\u0026amp;nbsp;Please contact us to request accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CircleCI\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)\u0026amp;nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used\u0026amp;nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to\u0026amp;nbsp;data on how the most effective engineering teams work, and the tools to help software\u0026amp;nbsp;companies successfully leverage the power of AI into their commercial applications.\u0026amp;nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team\u0026amp;nbsp;productivity, release better products, and get to market faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Founded in 2011 and headquartered in downtown San Francisco with a global, remote\u0026amp;nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,\u0026amp;nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u0026lt;br\u0026gt;Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and\u0026amp;nbsp;Harrison Metal Capital.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,\u0026amp;nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status\u0026amp;nbsp;as a protected veteran, status as an individual with a disability, or other applicable\u0026amp;nbsp;legally protected characteristics. We also consider qualified applicants with criminal\u0026amp;nbsp;histories, consistent with applicable federal, state and local law.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028569002,"name":"Customer Success","child_ids":[],"parent_id":4052879002}],"offices":[{"id":4005763002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":13}}