{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5116708008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4426365008,"location":{"name":"Remote, US"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5116708008,"updated_at":"2026-04-29T09:39:24-04:00","requisition_id":"438","title":"Director of Operations \u0026 Vendor Compliance","company_name":"CharterUP","first_published":"2026-02-10T20:54:46-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Title: \u0026lt;/strong\u0026gt;Director of Operations \u0026amp;amp; Vendor Compliance\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;VP of Service Operations\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CharterUP is seeking a data-driven, execution-focused operations leader to serve as our Director of Operations and Vendor Compliance a critical role that will act as an extension of the VP of Service Operations. This leader will balance strategy with hands-on execution, independently analyzing data, building reporting in Tableau, and ensuring managers and teams execute consistently against KPIs. They will drive operational excellence, improve team capability, and free executive leadership to focus on enterprise priorities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate thrives in complex, fast-moving environments, knows how to dig into data and insights directly, and can hold managers accountable while also shaping long-term strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Analytics Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the compilation, analysis, and visualization of operational data building Tableau dashboards and reporting frameworks to identify opportunities, monitor KPIs, and support executive decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver actionable insights to executive leadership, ensuring data informs daily execution and long-term strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced ability to manipulate, clean, and interpret large datasets; experience with BI tools (Tableau, Looker, Power BI) and proficiency in SQL or other query languages strongly preferred. Must be able to build dashboards and explain analytical reasoning in detail.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Execution \u0026amp;amp; VP Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the VP’s operational extension—taking tactical execution and operational oversight off their plate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional priorities with discipline, ensuring initiatives are executed with rigor and leadership bandwidth is preserved.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Manager Accountability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a distributed team of managers and supply specialists, ensuring leaders under you are aligned, supported, and held accountable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear expectations, track performance, and consistently drive improvement against KPIs for productivity, efficiency, and SLA attainment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Performance \u0026amp;amp; Process Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and execute strategies to improve operational efficiency and margin attainment, including new tools, automation, and process redesign.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives focused on reducing service failures and improving provider capacity through rigorous data analysis and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Margin Growth \u0026amp;amp; Pricing Integrity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build region-specific margin strategies through cross-functional collaboration with Service Operations and Data Science.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen pricing integrity controls to ensure vendor pricing aligns with market standards and supports wholesale margins.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compliance Oversight\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide senior leadership to the compliance function, ensuring vendor adherence to company policies, contractual obligations, and operational standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee programs to strengthen delivery reliability and risk management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience leading operations in high-volume service delivery, dispatching or contact center environments ideally within transportation, mobility, or other complex service industries where compliance, customer satisfaction, and vendor management are critical. The ideal candidate will have worked in vendor management in a 2 sided marketplace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success managing frontline leaders and large teams in high-volume, high-stakes environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced ability to compile, analyze, and visualize data using Tableau, Excel, and Google Sheets—capable of building dashboards and reporting independently without reliance on a dedicated analyst.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of driving manager performance and holding teams accountable to KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance strategic vision with tactical execution, rolling up sleeves when needed to solve problems, build processes, and drive results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vendor-facing communication and escalation management skills with executive presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, data-driven, and comfortable making decisions under pressure while managing both short-term problem-solving and long-term process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Hiring Manager interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Team Interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4- Final Presentation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 5 - Offer \u0026amp;amp; background check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$125,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023226008,"name":"Service Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4018884008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5171507008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4452097008,"location":{"name":"Austin, TX"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5171507008,"updated_at":"2026-04-29T09:39:24-04:00","requisition_id":"454","title":"Head of People","company_name":"CharterUP","first_published":"2026-03-31T17:38:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Title: \u0026lt;/strong\u0026gt;Head of People\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Austin, Texas\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we scale, we need a People leader who can help the company move from reactive HR support to a disciplined, high-accountability People function that protects the business, enables leaders, and builds the infrastructure required for growth. This person will create the structure, processes, and standards that help the company run well as it scales. They will work at both the strategic and day-to-day levels, setting direction, solving problems directly, and building an operation that is consistent, reliable, and built to last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional culture-programs-first HR role, and it is not a handoff role. We are looking for a senior Head of People who is equally comfortable operating as a strategic executive, a compliance-minded risk leader, and an HR operations builder. This person will bring order, rigor, and sound judgment to complex employee matters while building the systems, processes, and management practices that reduce risk and improve performance over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Head of People will build and strengthen CharterUP’s approach to employee relations, HR operations, performance management, leadership enablement, and people analytics, while partnering closely with the executive team to align people strategy with company growth. This person should know how to work backward from business goals, operating needs, and customer expectations to build people practices that support how the company runs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build the People function CharterUP needs for its next stage of growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create the structure, processes, and standards that help the company run well as it scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve the systems and programs that support employee relations, HR operations, performance management, leadership enablement, and people analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help ensure compensation and benefits programs are practical, competitive, and able to scale with the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build practical, repeatable processes that help leaders set expectations, give feedback, address issues early, and lead their teams more effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the executive team on organizational design, workforce planning, and key people decisions as the company grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex employee matters with sound judgment and strong follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build in close partnership with Legal to ensure people practices are compliant, practical, and well managed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance on headcount planning, compensation, people-related reporting, and other key workforce decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve visibility and analytical rigor into headcount, attrition, hiring, performance, and other key people trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a People operation that is clear, reliable, and able to support a growing business with consistency and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and strengthen the People team over time, raising the bar on execution, judgment, and service to the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of HR leadership experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong depth in employee relations, compliance, HR operations, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with HRIS systems and related technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or improving a People function in a growing company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A builder’s mindset and the ability to operate at both a strategic and hands-on level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong judgment in employee relations, compliance, and people risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience handling sensitive and high-stakes employee matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong manager coaching skills, especially around feedback, accountability, documentation, and performance issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to work backward from company goals, operating needs, and customer expectations rather than relying on generic HR playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building people processes in close partnership with Legal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with people systems, reporting, and using data to support better business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with executive leaders on organizational needs, workforce planning, and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-state experience required; international experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Team Interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Executive Interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4 - Offer \u0026amp;amp; Background Check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023234008,"name":"People","child_ids":[4023235008,4023236008],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5216703008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4473143008,"location":{"name":"Austin, TX"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5216703008,"updated_at":"2026-05-11T17:25:02-04:00","requisition_id":"468","title":"Head of Talent Acquisition","company_name":"CharterUP","first_published":"2026-05-11T17:21:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Title:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Head of Talent Acquisition\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;Chief People Officer\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Austin, TX\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;CharterUP is entering its next major phase of growth and is seeking a Head of Talent Acquisition to build and lead a high-performing recruiting organization capable of scaling alongside the business. This leader will operate as both a strategic advisor and an execution-oriented builder, partnering directly with executive leadership to drive hiring strategy, organizational growth, recruiting operations, and recruiting team leadership.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;The scope extends far beyond traditional recruiting leadership. This role owns the development of the TA function itself: building the team, establishing operating rigor, improving recruiter performance, strengthening hiring manager partnership, and creating scalable systems capable of supporting aggressive company growth. The right person is highly operational, performance-oriented, and comfortable operating in fast-paced, high-accountability environments. They know how to build recruiting infrastructure while simultaneously leading critical searches, influencing executives, solving organizational challenges, and driving measurable hiring outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;This role reports directly to executive leadership and partners closely with leaders across Revenue, Product, Engineering, Operations, Finance, Marketing, and People.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Talent Acquisition Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Own and drive company-wide hiring strategy across all business functions including GTM, Product, Engineering, Operations, G\u0026amp;amp;A, Marketing, and executive hiring\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Partner with executive leadership on workforce planning, org design, headcount prioritization, and hiring roadmaps\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Lead full-cycle recruiting for critical and executive-level roles when needed\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build scalable recruiting processes that improve speed, quality, and candidate experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Develop and maintain high hiring bars across the organization\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Drive operational excellence across pipeline management, interview process design, interviewer enablement, and offer strategy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Executive Partnership \u0026amp;amp; Talent Advisory\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Act as a strategic advisor to executive leadership on talent market dynamics, compensation calibration, organizational structure, and hiring decisions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Influence and guide hiring managers through role scoping, competency development, interview strategy, and candidate evaluation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Help leaders identify talent gaps and proactively build hiring strategies aligned to company growth goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Operate as a trusted thought partner during periods of organizational change and rapid scaling\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Recruiting Operations \u0026amp;amp; Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Own recruiting systems, workflows, reporting, and operational scalability\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Manage ATS strategy and optimization (Greenhouse experience strongly preferred)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Develop recruiting KPIs, funnel analytics, conversion metrics, and hiring reporting for leadership\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Evaluate and implement recruiting tools, AI solutions, vendor partnerships, and process automation opportunities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build repeatable recruiting infrastructure that can scale with company growth\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build, scale, and lead a high-performing Talent Acquisition organization capable of supporting CharterUP’s next stage of growth\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Coach recruiters on sourcing strategy, stakeholder management, candidate calibration, and closing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Help establish clear recruiting priorities during periods of rapid organizational change\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Foster a culture of accountability, urgency, ownership, and partnership within the TA function\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build scalable recruiting infrastructure, workflows, and operational processes that can support continued rapid growth\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;10+ years of recruiting and talent acquisition experience, including leadership experience in start-up and high-growth environments\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Experience leading recruiting across multiple functions including GTM, technical, operations, and executive hiring\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Proven ability to operate both strategically and hands-on in lean, fast-paced organizations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Strong executive presence with the ability to influence senior stakeholders and drive alignment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Deep understanding of recruiting operations, funnel metrics, compensation calibration, and talent market dynamics\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Experience building recruiting processes and infrastructure that scale\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Strong sourcing and recruiting instincts with the ability to assess talent beyond resumes\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;High ownership mentality with comfort operating in ambiguity and rapidly changing environments\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Excellent judgment, prioritization, communication, and stakeholder management skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Experience with Greenhouse and modern recruiting tools strongly preferred\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023234008,"name":"People","child_ids":[4023235008,4023236008],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5222265008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4475676008,"location":{"name":"Austin, TX"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5222265008,"updated_at":"2026-06-04T10:08:40-04:00","requisition_id":"469","title":"Marketing Associate","company_name":"CharterUP","first_published":"2026-05-15T17:41:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Title:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Marketing Associate\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026amp;nbsp; \u0026lt;/strong\u0026gt;Head of Brand\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Austin, TX\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;CharterUP is looking for a dynamic Marketing Associate who can both think strategically and execute relentlessly. This is not a passive coordination role. You will own initiatives end-to-end, move quickly, and proactively identify opportunities to elevate the CharterUP brand. You will operate across content, PR, campaigns, and executive visibility, partnering closely with leadership, design, and creative teams to turn strategy into consistent, high-impact output.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;This role is ideal for someone who thrives in fast-moving environments, enjoys wearing multiple hats, and takes pride in driving work from idea to execution without waiting for direction.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Campaign \u0026amp;amp; Content Execution\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Drive execution of integrated marketing campaigns across LinkedIn, email, web, and paid channels\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Own timelines, deliverables, and cross-functional coordination\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Ensure campaigns launch on time and at a high standard\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Translate business priorities into compelling marketing initiatives and narratives\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Brand Visibility\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Event Support:\u0026amp;nbsp; researching relevant industry events to attend, assisting with marketing collateral development, general support across event preparation\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Identify and drive opportunities that elevate the CharterUP brand and executive team\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Support media outreach, speaking opportunities, podcast placements, and thought leadership initiatives\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Draft and refine press pitches, talking points, and executive communications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Help position CharterUP leadership as industry voices within mobility, technology, and transportation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build relationships with influencers, media contacts, and external partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Content \u0026amp;amp; Thought Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Contribute to development of blogs, newsletters, LinkedIn content, and brand storytelling\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Coordinate research on white paper subjects\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Support recurring content initiatives and executive visibility programs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Help create messaging that is clear, engaging, and aligned to business priorities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Partner closely with design, video, and leadership teams to bring campaigns and content to life\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Coordinate freelancers, agencies, partners, and external vendors as needed\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Keep projects moving with urgency and accountability\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Performance \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Use tools to track campaign and content performance metrics (e.g using Google Analytics)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Identify what is working and where improvements can be made\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Continuously optimize execution, processes, and output quality\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;4+ years of industry experience in marketing, brand communications, or related fields managing multiple marketing project initiatives\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Excellent writing and storytelling ability across multiple formats (blogs, newsletters, etc.) - please provide example links\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Proven ability to independently own projects from concept through execution\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Highly proficient with Google Analytics to tracking performance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Experience with event support and coordination\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Demonstrated organizational skills to manage multiple projects and attention to detail\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Comfortable operating in a fast-paced, high-growth environment with evolving priorities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Highly proactive, resourceful, and solutions-oriented\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Experience with B2B, technology, SaaS, or product marketing environments is a plus\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Step 2 - Video call: Hiring Manager interview\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Step 3 - Video call: Team interviews\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Step 4 - Offer \u0026amp;amp; Background Check\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Welcome aboard!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023228008,"name":"Marketing Brand","child_ids":[],"parent_id":4023227008}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5170807008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4451761008,"location":{"name":"Austin, TX"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5170807008,"updated_at":"2026-04-29T09:39:24-04:00","requisition_id":"453","title":"People Operations Manager","company_name":"CharterUP","first_published":"2026-03-31T17:26:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Title:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;People Operations Manager\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Head of People Operations\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Austin, Texas\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;As the People Operations Manager, you will be responsible for building and scaling the operational infrastructure that powers how our People team runs. This is a highly execution-focused role where you will design, implement, and optimize the processes, systems, and workflows that support the full employee lifecycle. You’ll be expected to bring structure to ambiguity, improve efficiency across the organization, and ensure that core People Operations run smoothly and accurately at all times.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Success in this role requires a strong operator mindset. You should be comfortable owning work end-to-end, identifying gaps without being prompted, and moving quickly to implement solutions that scale. This is an environment where priorities shift, expectations are high, and the pace is fast.\u0026amp;nbsp; This role is best suited for someone who enjoys building, automating, and improving systems, and who takes pride in delivering high-quality work with minimal oversight.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;While this role is remote, we expect regular in-person collaboration in our Austin, TX office at key points throughout the year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Build \u0026amp;amp; Scale People Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Design and implement scalable People Operations processes across onboarding, offboarding, and the broader employee lifecycle\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Identify inefficiencies and streamline or automate workflows to improve speed and accuracy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Create and maintain SOPs that drive consistency and clarity across teams\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build systems and processes that can scale with continued company growth\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Execution \u0026amp;amp; Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Own day-to-day People Operations execution, ensuring work is completed accurately and on time\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Manage high-volume workflows with strong attention to detail\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Partner cross-functionally with Talent Acquisition, Payroll, and Finance to ensure seamless operations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Ensure nothing falls through the cracks across competing priorities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Risk Management\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Maintain compliance across federal, state, and multi-state employment regulations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build and manage processes that ensure audit readiness and reduce risk\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Partner closely with Payroll on compensation, benefits, and leave of absence administration\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Systems, Data \u0026amp;amp; Automation\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Own and optimize HR systems (Rippling or similar), ensuring data integrity and usability\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Evaluate and implement tools that improve efficiency and reporting capabilities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Build reporting and dashboards that support data-driven decision making\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Support QBRs and leadership reporting with clear, actionable insights\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Experience using analytical methods, tools and concepts to identify, design, recommend, and implement compensation solutions\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Employee Lifecycle Operations\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Ensure onboarding and offboarding processes are efficient, consistent, and well-executed\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Partner with Talent Acquisition to create a smooth transition from candidate to employee\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Manage internal inquiries through ticketing systems, ensuring timely and accurate responses\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Experience and Expertise\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;5+ years of experience in People Operations within a high-growth environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Demonstrated experience building and improving processes and systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Strong operational mindset with a focus on execution and outcomes\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Experience with HR systems (Rippling is a plus) and a focus on automation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Solid understanding of compliance and multi-state employment practices\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;High attention to detail and ability to manage multiple priorities effectively\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Comfortable operating in a fast-paced environment with evolving priorities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Step 1 - Video interview with Talent Acquisition\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Step 2 - Video interview with the Hiring Manager\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Step 3 - Video interview(s) with other team members\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Offer \u0026amp;amp; reference check\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Welcome aboard!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023234008,"name":"People","child_ids":[4023235008,4023236008],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5172994008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4434436008,"location":{"name":"Remote, US"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5172994008,"updated_at":"2026-06-04T10:07:47-04:00","requisition_id":"446","title":"Revenue Operations Associate","company_name":"CharterUP","first_published":"2026-04-01T10:59:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Title:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Revenue Operations Associate\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;Director of Revenue Operations\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Remote, US\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;We are searching for a Revenue Operations Associate who loves translating big picture strategic goals into actionable tooling, automation, and analysis outputs. This is an opportunity to shape a rapidly-scaling marketplace business that is leading the market across segments (consumer, mid-market, and enterprise). You’ll be a driving force behind ensuring our multi-segment Sales team can push the pace, looking each day to improve their efficiency and effectiveness, and to ensure management visibility into key metrics and trends. Reporting to the Director of Revenue Operations, this role is critical to helping us ensure alignment across our Sales segments, Finance, Marketing, and Partner and Service Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales unit leaders and executive leadership to define, document, and manage the end-to-end revenue process, identifying bottlenecks and areas for optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and document standardized processes for lead-to-opportunity, opportunity-to-close, and post-sales activities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and assist in setting annual and quarterly revenue targets, forecasting, and compensation plan design. Provide regular forecasting support, working closely with sales leadership and finance to improve forecast accuracy and pipeline visibility.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct deep-dive analysis on pipeline health, sales productivity, campaign effectiveness, and customer churn/retention.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a second administrator for the CRM (e.g., Salesforce), including configuration, customization, data integrity, and security.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the revenue stack tech roadmap, ensuring that we can stay nimble as we continue to scale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain key performance indicator (KPI) dashboards and reporting across Sales and other revenue-related functions to provide actionable insights into revenue performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A bachelor\u0026#39;s degree, and 3+ years of experience in Revenue Operations, Sales Operations, or Business Operations, preferably within a B2B SaaS environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enviable analytical skills, with the ability to translate complex data into clear, actionable insights and recommendations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel/GSheets skills and advanced/intermediate experience with SQL. Tableau/Power BI is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency as a CRM Administrator (Salesforce required; certification is a plus), and demonstrated experience managing an integrated tech stack, including sales engagement (we use Outreach), marketing and process automation, AI, and other analytics products.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb communication and personal organization, with a knack for helping translate concepts and breaking down broad needs into actionable projects. You’re able to recommend solutions and then bring them to life.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to propose solutions that balance speed and durability/scalability, and eagerness to steer projects to completion.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with financial planning and analysis (FP\u0026amp;amp;A) concepts related to revenue.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;Step 2 - Video call: Hiring Manager interview\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;Step 3 - Video call: Team interviews\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;Step 4 - Offer \u0026amp;amp; Background Check\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023242008,"name":"Revenue Operations","child_ids":[],"parent_id":4023238008}],"offices":[{"id":4018884008,"name":"Remote","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5234298008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4481507008,"location":{"name":"Brazil"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"Brazil","value_type":"single_select"}],"id":5234298008,"updated_at":"2026-06-01T10:21:48-04:00","requisition_id":"472","title":"Senior Product Manager (Brazil)","company_name":"CharterUP","first_published":"2026-05-29T10:06:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a \u0026lt;strong\u0026gt;Senior Product Manager at CharterUP\u0026lt;/strong\u0026gt;, you’ll join a lean, high-impact team driving the next evolution of products powering our marketplace business. In this role, you’ll take ownership of advancing our current product suite — from refining strategy to delivering new capabilities that strengthen and scale the future of group transportation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll lead the product function for our go-to-market efforts, prioritize the highest-impact opportunities, and guide enhancements through the full development lifecycle. Your work will help deepen trust with our clients, empower our network of bus operators, and drive measurable revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Collaborating closely with passionate teams across sales, engineering, and design, you’ll be at the center of CharterUP’s mission to transform the charter bus industry through technology and innovation. This is a unique opportunity to expand on proven foundations — and see your work directly move the business forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Title: Senior Product Manager\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;VP of Product\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Brazil (Remote)\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prioritization \u0026amp;amp; Acceleration:\u0026lt;/strong\u0026gt; Accelerate and manage the marketplace roadmap that outlines go-to-market capabilities for our existing customers, while prioritizing strategic initiatives, new features, and optimizations to meet the needs of customers, operators, and internal stakeholders. Make informed prioritization decisions based on business value, technical feasibility, and user impact. Balance short-term requirements with long-term strategic goals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Initiatives:\u0026lt;/strong\u0026gt; Drive the evolution of CharterUP’s customer-facing marketplace, expanding our existing, market-leading platform to deliver measurable outcomes for this business unit. Own the vision and roadmap — defining and delivering new features that enhance the experience for customers, passengers, and internal teams alike.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Centric Approach: \u0026lt;/strong\u0026gt;Understand user needs through direct feedback, data analysis, and user session recording capabilities. Champion solutions that prioritize user experience and customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feature Definition: \u0026lt;/strong\u0026gt;Translate high-level concepts into detailed product requirements, user stories, and specifications. Work closely with designers and developers to bring these concepts to life.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Development:\u0026lt;/strong\u0026gt; Drive Agile scrum development processes, collaborating with dedicated teams to ensure timely and high-quality delivery every sprint. Facilitate sprint planning, backlog grooming, and retros.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metrics \u0026amp;amp; Analysis: \u0026lt;/strong\u0026gt;Cultivate our data-driven mindset for decision-making. Define KPIs and success metrics to measure the impact of new features and improvements. Regularly analyze data to inform product decisions. Continuously analyzing user behavior and feedback to improve decision-making and prioritization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Communication: \u0026lt;/strong\u0026gt;Foster strong relationships with stakeholders and communicate product advancements, progress, and results effectively to internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5+ years of experience in product management, with a proven track record of delivering successful digital products.\u0026amp;nbsp;Large-scale deployments, B2C, Marketplace background, transit and/or mobility experience is a strong plus!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Startup Mindset:\u0026lt;/strong\u0026gt; Bias for action and with the ability to operate in an environment of extreme agility and high ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Excellent verbal and written communication skills. Ability to clearly convey complex ideas to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Acumen: \u0026lt;/strong\u0026gt;Familiarity with software development processes, Agile, Scrum, and technology concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving: \u0026lt;/strong\u0026gt;Strong analytical and problem-solving skills.\u0026amp;nbsp;Ability to identify challenges and break down complexity into incremental and creative solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Approach: \u0026lt;/strong\u0026gt;Proficiency in using data to inform product decisions and measure success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Thinking:\u0026lt;/strong\u0026gt; Strong strategic mindset with the ability to translate high-level goals into actionable plans and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;User-Centric Focus: \u0026lt;/strong\u0026gt;A passion for understanding user needs and delivering exceptional user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Hiring Manager interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Team interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4 - Product Challenge Presentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 5 - Offer \u0026amp;amp; reference check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023237008,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4050989008,"name":"Brazil","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5187358008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4458901008,"location":{"name":"Austin, Texas"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5187358008,"updated_at":"2026-05-28T10:37:34-04:00","requisition_id":"458","title":"Senior Software Engineer - Frontend","company_name":"CharterUP","first_published":"2026-04-13T17:43:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovative Impact:\u0026lt;/strong\u0026gt; Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Opportunities:\u0026lt;/strong\u0026gt; As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Driven Team:\u0026lt;/strong\u0026gt; Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Funding and Stability: \u0026lt;/strong\u0026gt;Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CharterUP is seeking a \u0026lt;strong\u0026gt;Senior Software Engineer – Frontend\u0026lt;/strong\u0026gt; to design, build, and own high-quality user experiences across our two-sided marketplace. You’ll work closely with engineering leadership, product managers, and designers to deliver responsive, performant, and scalable web applications that support our rapidly growing business. In this role, you’ll lead frontend-focused initiatives while collaborating closely with backend and platform teams to ensure seamless, reliable user experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Title: \u0026lt;/strong\u0026gt;Senior Software Engineer - Frontend\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;Engineering Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build scalable, high-performance frontend applications using modern frameworks (e.g., Vue)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with UX/UI designers to deliver intuitive, accessible, and responsive user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with backend engineers to define and integrate APIs, ensuring smooth end-to-end functionality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive frontend best practices across code quality, testing, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and contribute to a culture of continuous improvement, incorporating modern and AI-assisted development workflows where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience as a frontend or full-stack software engineer with strong frontend focus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in HTML, CSS, JavaScript (ES6+), and TypeScript, with experience in modern frameworks (React, Vue, or Angular)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of web performance, accessibility, and responsive design principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading projects or major features from concept to production in fast-paced environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, ownership-driven mindset with interest in leveraging modern tools—including AI-assisted development—to improve quality and velocity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Live Coding interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Team interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4 - Offer \u0026amp;amp; reference check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023222008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5079923008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4408096008,"location":{"name":"Austin, TX"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5079923008,"updated_at":"2026-06-05T14:15:39-04:00","requisition_id":"431","title":"Senior Software Engineer - Full Stack","company_name":"CharterUP","first_published":"2026-01-21T12:08:05-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CharterUP is seeking a \u0026lt;strong\u0026gt;Senior Software Engineer (Full Stack, Frontend Focus)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;to architect, implement, and own a wide variety of customer-facing and back-office software systems powering our two-sided marketplace business. You’ll work closely with our engineering leaders, product managers, and engineering team to design and build systems that will scale with our rapidly growing business needs. You will lead a wide variety of technology initiatives across multiple disciplines, including REST API Services, Web Applications, Mobile Apps, Data Engineering, and DevOps.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Title: \u0026lt;/strong\u0026gt;Senior Software Engineer\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;Engineering Manager\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;This position is based in Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Build high-quality software using JavaScript (Vue, React) on the frontend and Java on the backend, leveraging AI-assisted development tools to improve speed and quality.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Deploy robust applications to AWS, ensuring scalability, reliability, and continuous improvement through intelligent monitoring and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Define and advocate for engineering best practices, tooling, and development processes, including thoughtful adoption of AI-driven approaches that enhance code quality and developer productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Mentor junior engineers, sharing best practices in both traditional and AI-enhanced development techniques, and foster a culture of learning and innovation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Collaborate cross-functionally to align technical implementation with evolving business needs and product vision, identifying opportunities where AI technologies can create value or efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;4+ years of professional experience as a full stack software engineer, with hands-on leadership of end-to-end projects in fast-paced environments.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Strong frontend development skills using modern frameworks like Vue, React, or Angular.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Proven backend experience in JVM-based environments (Java, Kotlin, C#, etc.), delivering scalable and maintainable solutions for real-world customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Solid understanding of cloud infrastructure, especially with AWS, and familiarity with AI-based development or deployment tools.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Collaborative team player who thrives in cross-functional teams, embraces emerging AI capabilities, and takes full ownership of complex, high-impact deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Live Coding Interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Two Team Interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4 - Offer \u0026amp;amp; background check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023222008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5187348008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4458896008,"location":{"name":"Austin, TX"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5187348008,"updated_at":"2026-05-28T10:37:02-04:00","requisition_id":"457","title":"Senior Software Engineer - Pricing","company_name":"CharterUP","first_published":"2026-04-13T17:38:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CharterUP is seeking a \u0026lt;strong\u0026gt;Senior Software Engineer\u0026lt;/strong\u0026gt; with experience in \u0026lt;strong\u0026gt;marketplace, dynamic pricing, and auction-based systems\u0026lt;/strong\u0026gt; to design, build, and evolve the core systems that power our two-sided marketplace. You’ll work closely with engineering leadership, product managers, and cross-functional teams to develop pricing, matching, and transaction systems that drive efficiency, liquidity, and growth. In this role, you’ll contribute to systems that handle real-time pricing, supply-demand balancing, and competitive bidding dynamics leveraging modern development practices and AI-assisted tools to improve decisioning, performance, and developer velocity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Title: Senior Software Engineer\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;Engineering Manager\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build systems that power dynamic pricing, marketplace matching, and auction workflows, using modern and AI-assisted development practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop high-quality full-stack applications (React, Vue) and backend services (Java), enabling scalable and reliable marketplace operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and optimize pricing logic, bidding mechanisms, and supply-demand balancing, incorporating data-driven and AI-informed approaches where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure scalability, reliability, and performance of marketplace systems through robust architecture and AWS-based infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with product, data, and business teams to refine pricing strategies and identify opportunities to enhance marketplace efficiency using AI\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience as a full-stack or backend-leaning software engineer in fast-paced environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or working on marketplace, pricing, auction, or matching systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong backend skills with JVM-based languages (Java, Kotlin, etc.) and experience with modern frontend frameworks (React, Vue, or Angular)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of distributed systems and cloud infrastructure (preferably AWS), with exposure to AI-assisted tools or data-driven systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership mindset with the ability to translate complex marketplace dynamics (pricing, liquidity, supply-demand) into scalable technical solutions, leveraging modern and AI-enhanced approaches where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Live Coding interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Team interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4 - Offer \u0026amp;amp; reference check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$170,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023222008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5153160008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4443270008,"location":{"name":"Austin, TX"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5153160008,"updated_at":"2026-05-28T14:37:45-04:00","requisition_id":"449","title":"Staff Software Engineer - Full Stack","company_name":"CharterUP","first_published":"2026-03-13T11:24:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CharterUP is seeking a \u0026lt;strong\u0026gt;Staff Software Engineer - Full Stack\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to architect, implement, and own a wide variety of customer-facing software systems powering our two-sided marketplace business. You’ll work closely with our engineering leaders, product managers, and engineering team to design and build systems that will scale with our rapidly growing business needs. You will lead a wide variety of technology initiatives across multiple disciplines, including Web Applications, REST API Services, Mobile Apps, Data Engineering, and DevOps.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Title: \u0026lt;/strong\u0026gt;Staff Software Engineer - Full Stack\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;Engineering Manager\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;This position is based in Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Lead the design, development, and delivery of high-quality software products, leveraging modern development practices and AI-assisted tools where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Partner with UX/UI designers to build intuitive, responsive user interfaces and explore opportunities to enhance user experiences through intelligent automation.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Establish and advocate for software engineering best practices, including the thoughtful adoption of AI-driven development workflows to improve productivity and quality.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Mentor junior engineers, fostering growth in both technical and AI-enhanced development skills, and promote a culture of continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Drive the technical vision, providing guidance on complex decisions and identifying where AI capabilities can accelerate innovation or efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;8–12+ years of experience as a professional full-stack software engineer.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Proficiency in building Java backend services and frontends using Vue, React, or Angular.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Strong understanding of cloud infrastructure, ideally AWS, and awareness of emerging AI-based tools for deployment, testing, and observability.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Proven track record of leading projects from concept to deployment in fast-paced environments, including evaluating or integrating AI-driven tooling into the development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Hands-on coder who takes full ownership of complex, end-to-end deliverables, continuously exploring ways AI-assisted technologies can improve speed, reliability, and developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Live Coding Interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Two Team interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4 - Offer \u0026amp;amp; background check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023222008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/charterup/jobs/5187302008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4458879008,"location":{"name":"Austin, Texas"},"metadata":[{"id":5157733008,"name":"Country of Hire","value":"United States","value_type":"single_select"}],"id":5187302008,"updated_at":"2026-04-29T09:39:24-04:00","requisition_id":"456","title":"Staff Software Engineer - Infrastructure ","company_name":"CharterUP","first_published":"2026-04-13T17:47:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CharterUP. \u0026lt;/strong\u0026gt;CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Innovative Impact: Be part of the team that\u0026#39;s revolutionizing group travel, setting new standards in an industry overdue for change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CharterUP is seeking a \u0026lt;strong\u0026gt;Staff Software Engineer - Infrastructure\u0026lt;/strong\u0026gt; to architect, build, and own the core platform and infrastructure systems that power our two-sided marketplace. You’ll partner closely with engineering leadership, product managers, and application teams to design and operate scalable, reliable, and secure systems that support our rapidly growing business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead initiatives across cloud infrastructure, platform engineering, DevOps, observability, and data systems—ensuring our applications and services can scale efficiently while enabling fast, high-quality product development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Title: \u0026lt;/strong\u0026gt;Staff Software Engineer - Infrastructure\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;VP of Engineering\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design and evolution of scalable, secure, and highly available infrastructure, leveraging modern DevOps practices and AI-assisted tooling where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and enhance platform capabilities (CI/CD, infrastructure-as-code, developer tooling) to enable faster, more reliable product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive reliability, performance, and cost efficiency through observability, automation, and intelligent alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and promote infrastructure best practices, including AI-driven workflows for deployment, monitoring, and incident response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally and mentor engineers, while leading incident response and continuous improvement efforts to strengthen system resilience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8–12+ years of experience in infrastructure, DevOps, or platform engineering roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in cloud infrastructure (preferably AWS) and distributed systems design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with infrastructure-as-code and CI/CD systems, plus experience with containerization/orchestration (e.g., Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building observability systems and improving reliability at scale, with familiarity using AI-driven tools for automation and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading complex infrastructure initiatives with a hands-on, ownership-driven mindset focused on reliability, efficiency, and developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Recruiting Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Step 1 - Video call: Talent Acquisition interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 2 - Video call: Hiring manager interview\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 3 - Video call: Team interviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Step 4 - Offer \u0026amp;amp; reference check\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Welcome aboard!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$225,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$235,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Global Benefits \u0026amp;amp; Perks at CharterUP\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Health \u0026amp;amp; Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Referral Rewards: Earn bonuses for bringing top talent to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CharterUP is an Equal Opportunity Employer.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hiring Locations:\u0026lt;/strong\u0026gt; CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire in the U.S. and Canada and are actively expanding our global footprint.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4023222008,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4018615008,"name":"Austin, TX","location":"Austin, Texas, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":12}}