{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8414472002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6360991002,"location":{"name":"Remote "},"metadata":null,"id":8414472002,"updated_at":"2026-04-29T20:26:49-04:00","requisition_id":"248","title":" Business Development Representative","company_name":"Cayuse","first_published":"2026-02-09T13:59:29-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Business Development Representative for Cayuse, you’ll work with some of the world’s most prestigious research institutions and other key industries. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working in support of account executives, generating interest, qualifying prospects, and setting meetings. You’ll join an experienced Research Administration Sales \u0026amp;amp; Marketing Team that provides significant career development and growth opportunities while you bring exciting, new cloud-based eRA solutions to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sourcing prospective client qualified meetings via outbound cold calls and emails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Researching and customizing outreach messages to align to persona, industry and relevant prospect information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualifying prospective client qualified meetings from inbound sources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gathering and documenting prospect requirements and conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic prospecting with\u0026amp;nbsp; Account Executives in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building trust and credibility with Cayuse team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining Cayuse CRM with both accurate and timely information.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree or equivalent professional experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven professional track record of achieving quotas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong phone presence and experience dialing dozens of calls per day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with corporate productivity and web presentation tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Salesforce.com, SalesLoft, or similar technologies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communications skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening and presentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multi-task, prioritize, and manage time effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-developed interpersonal skills and professional demeanor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equal Paid Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with Employer Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4000982002,"name":"Marketing","child_ids":[],"parent_id":4062531002}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8497198002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6394131002,"location":{"name":"Remote"},"metadata":null,"id":8497198002,"updated_at":"2026-04-13T12:14:55-04:00","requisition_id":"255","title":"Engineering Manager ","company_name":"Cayuse","first_published":"2026-04-07T15:54:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Engineering Manager is a people leader and technical steward responsible for managing a product area — a suite of related products with a shared roadmap, vision, and cross-team dependencies. In this role, you will own the Software Development Life Cycle (SDLC), build high-performing teams through active coaching and mentorship, and partner closely with Product Managers, Product Owners, and Technical Leads to deliver high-quality software that drives value for Cayuse customers globally.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help ensure customers are connected to and realizing maximum value from the Cayuse Research Platform, while positioning Cayuse to expand revenue, reduce technical debt, and scale operations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and develop strong engineering and QA teams through hiring, onboarding, and ongoing career development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish employee performance goals, provide regular feedback, and conduct formal performance evaluations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold regular 1:1s with direct reports; provide real-time coaching and mentorship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle HR matters and support resource/staffing planning across teams and functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of ownership, accountability, continuous improvement, and psychological safety.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop communication skills across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Software Development \u0026amp;amp; Technical Execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the SDLC — enforce and uphold architectural and engineering best practices throughout design and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Technical Leads on planning and ensuring high-quality technical delivery of features each sprint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance on architecture and solution designs aligned to the target architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remove both technical and non-technical impediments that slow the team down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the team to uphold the Definition of Done (DoD), including unit testing and test automation coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support incident response and change management processes; may lead incident response when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive project success criteria — quality attributes, release frequency, security compliance, defects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Roadmap \u0026amp;amp; Strategic Planning\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a technical roadmap in collaboration with the Product and Technical Leads to support product vision and improve the technical foundation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the long-term technical strategy in collaboration with engineering leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Technical Lead and Architecture team to identify and prioritize technical investments each quarter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Client Delivery and Modernization leads to enable efficient, effective delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Agile Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coach and support the Technical Lead in running effective Agile ceremonies — standups, sprint planning, refinement, reviews, and retrospectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate technical dependencies across teams for integration, testing, and deployments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor sprint and PI goal progress; coach the team on continuous improvements and growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure capacity planning and work type allocation ratios are tracked and balanced (features, support, tech debt).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate material estimate changes to senior engineering leadership and delivery leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and maintain work status within project management tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the creation of documentation for tools and processes owned by the Engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks, dependencies, and process gaps; raise and manage Jira tickets to address them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support operational standards including runbooks, deployment checklists, incident management, and out-of-office procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Tech Debt \u0026amp;amp; Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the identification and prioritization of tech debt across products, in collaboration with Tech Leads, Product Managers, and QA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive resolution of tech debt with a focus on: Sev1 root causes, critical/high security issues, outdated technology, and high-volume customer support issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and encourage increasing automated QA coverage as a core team metric.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Continuous Learning\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion the use of AI tools (Claude, Copilot, PlayerZero, etc.) in day-to-day engineering workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure team members dedicate regular time to training in accessibility, Agile, AI, security, and unit testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help establish and track AI usage baselines as part of team metrics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience of leading and developing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing, building and shipping full stack applications; comfortable engaging across the UI, API and data layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud infrastructure, CI/CD Pipelines, Object Oriented design, automated testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining production systems, including application performance monitoring, security remediation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;B.S. or equivalent in Computer Science or equivalent skills and knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive technical execution and software delivery in an Agile/iterative environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Agile practices: user story decomposition, estimation, sprint planning, Kanban.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee management skills: coaching, performance assessment, delegation and communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make mature, objective technical decisions grounded in principles and data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills; ability to communicate across technical and business audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equal Paid Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with Employer Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4000985002,"name":"Engineering","child_ids":[4071499002],"parent_id":4062532002}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8532696002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6407663002,"location":{"name":"Remote"},"metadata":null,"id":8532696002,"updated_at":"2026-04-30T21:31:27-04:00","requisition_id":"261","title":"Product Manager - Compliance","company_name":"Cayuse","first_published":"2026-04-30T21:31:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Cayuse, we power the research lifecycle. Our cloud-based platform supports universities, hospitals, government agencies, and research institutions in their pursuit of scientific advancement. With over two decades of domain expertise, we’re on a mission to accelerate research, ensure compliance, and reduce administrative burden—so our customers can focus on making discoveries that improve lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Joining Cayuse means becoming part of a company that is transforming how research is managed globally. This is a unique opportunity to shape the products that directly impact researchers, grant administrators, and institutions solving some of the world’s toughest challenges.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;We\u0026#39;re looking for an experienced Product Manager to lead and scale our compliance portfolio. This person will own the roadmap for a critical area of our platform, driving both near-term execution and long-term strategic direction.\u0026amp;nbsp; You\u0026#39;ll work cross-functionally across engineering, sales, marketing, customer success, and support — serving as the connective tissue between internal teams and external stakeholders. Success in this role means delivering a compliance experience that is integrated, scalable, and valuable to the institutions we serve.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and execute the roadmap for the compliance portfolio, balancing customer needs, platform investments, and strategic objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering across distributed teams to deliver scalable, high-impact solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design integrated experiences that span compliance and adjacent product areas, ensuring researchers and administrators get a cohesive end-to-end workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer discovery and stakeholder research to validate assumptions and surface insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use a data-driven approach to prioritize, define success metrics, and measure outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales, marketing, and customer success on go-to-market readiness and ongoing product alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take full ownership of your product area — from strategy through delivery, including user stories, acceptance criteria, and backlog management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape and evolve the overall product strategy in alignment with company goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of B2B product management experience. Enterprise SaaS is a must-have.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platform migration experience is required. You\u0026#39;ve successfully moved customers from one product to another, consolidated multiple products into a unified platform, or led a significant platform modernization effort. You understand the customer, commercial, and technical dynamics of this work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working fluency with AI tools. You use AI to accelerate your own work: discovery synthesis, PRD drafting, competitive analysis, data exploration and you have a point of view on where AI belongs in the product itself, from workflow automation to user-facing intelligence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at working within Agile environments across distributed teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing cross-functional initiatives with engineering, sales, marketing, and support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly curious and analytical, with a strong ability to translate user and business needs into actionable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable navigating ambiguity, making decisions with incomplete information, and driving projects forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and facilitation skills. You can lead a customer call or a team sprint review with equal confidence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience driving product-led or product-influenced growth, including expansion within existing accounts, adoption metrics, and packaging decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in regulated or compliance-oriented software.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equal Paid Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with Employer Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4000984002,"name":"Product Management","child_ids":[4071500002],"parent_id":4062532002}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8083463002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6201149002,"location":{"name":"Remote "},"metadata":null,"id":8083463002,"updated_at":"2026-04-24T13:12:38-04:00","requisition_id":"237","title":"Senior Account Executive ","company_name":"Cayuse","first_published":"2025-07-18T14:00:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Senior Account Executive for Cayuse, you’ll work with some of the world’s most prestigious research institutions. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working in support of account executives, generating interest, qualifying prospects and closing sales. You’ll join an experienced Research Administration Sales Team that provides significant career development and growth opportunities while you bring exciting, new cloud-based eRA solutions to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;This position is responsible for building and expanding client relationships as well as identifying new business opportunities within the assigned territory. The Senior Account Executive\u0026amp;nbsp; will exceed sales targets, and collaborate with teams to deliver tailored solutions. The Senior Account Executive is responsible for the entire sales process from attracting and engaging potential customers to negotiating a contract and expanding the customer post sale. \u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and execute account plans. Prospect and sell to the assigned territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand assigned product suite within existing account base within the geographic and vertical assigned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use designated Cayuse sales tools (Salesforce, Google Suite, Salesloft) for tracking and maintaining all information in the sales process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively assist with sales campaigns by sending initial emails and making follow up calls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in regional and national trade shows, trade-shows and company events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to study and learn the dynamics of the research administration industry and higher education.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organize product demonstrations on all Cayuse solutions in partnership with the assigned Solutions Consultant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiently match solutions with customer needs and tailor demos to those needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel as needed for client meetings and other activities (25% + of schedule).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain an accurate and timely forecast in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Professional Services on service quotes when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate client requests and market information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend assigned training sessions with the Sales Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly attend and seek product training to ensure expert knowledge in all assigned products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management of the RFP/tender process as required by prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet or exceed activity requirements such as number of product demonstrations, to reach funnel development objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years B2B SaaS sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full stack sales experience BDR/SDR experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build relationships and sell effectively in matrixed prospect environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Command of strategic selling process and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective telephone, zoom and email communication abilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide effective presentations in front of large audiences (5-100 people).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at managing large internal project teams required to execute complex sales processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree or equivalent experience is a firm requirement for this position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of over-achieving quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong phone presence and experience with coldcalling.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with corporate productivity and web presentation tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Salesforce.com or similar CRM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communications skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong listening, presentation skills and demo experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multi-task, prioritize, and manage time effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with MEDDPICC, Command of the Message, and other sales methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equal Paid Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with Employer Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4071498002,"name":"Sales","child_ids":[4071495002,4071496002,4071497002,4071494002,4071493002,4000981002,4000979002],"parent_id":4062531002}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8497242002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6394162002,"location":{"name":"Remote"},"metadata":null,"id":8497242002,"updated_at":"2026-06-04T19:40:40-04:00","requisition_id":"256","title":" Senior Software Engineer (Java)","company_name":"Cayuse","first_published":"2026-04-08T16:23:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Software Engineer is a full-stack technical contributor for driving the design, development, and quality of software across the Cayuse Research Platform. In this role, you will take a product ownership mindset — caring not just about writing code, but about delivering meaningful outcomes for customers and the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work in a fast-paced, Agile environment where new features, technical debt reduction, and platform modernization all compete for priority. You\u0026#39;ll be expected to balance those demands thoughtfully, advocate for quality at every stage of the SDLC, and bring a passion for solving hard problems with clean, testable, and scalable solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, code, test, and maintain full stack software solutions of moderate to high complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate engineering discipline in estimating work, reporting on progress, raising blockers and delivering on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build features end-to-end — from data layer to UI — with a strong sense of ownership over quality and user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and architecture of new and existing systems, ensuring alignment with the target architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop prototypes and proofs of concept to evaluate new technologies and approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with various teams: product management, quality engineering, and across various product lines to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance feature delivery with proactive investment in tech debt, test coverage, and platform health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in backlog refinement and sprint planning with an eye toward quality, feasibility, and long-term sustainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write thorough unit, integration, and end-to-end tests as a first-class part of development driving towards a “build quality in” culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand automated QA coverage as a core team metric.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve defects swiftly during QA, pre-production, production, and post-release phases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold and contribute to the team\u0026#39;s Definition of Done (DoD).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience developing, maintaining, and innovating large scale web apps and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with Java, Spring, and Hibernate server application, and its design patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with unit testing and Test-Driven Development (TDD).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of software design and architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Agile Development, SCRUM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relational database technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Spring Boot and Spring Webflux.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the Atlassian Tool Suite (Bitbucket, Jira, and Confluence) or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing applications in AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern JavaScript web application frameworks is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest or experience in using AI to improve productivity in designing, building and testing software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS/MS in computer science or equivalent work experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equal Paid Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with Employer Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4000985002,"name":"Engineering","child_ids":[4071499002],"parent_id":4062532002}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8519863002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6403053002,"location":{"name":"Remote "},"metadata":null,"id":8519863002,"updated_at":"2026-04-22T16:32:11-04:00","requisition_id":"258","title":"Strategic Account Manager","company_name":"Cayuse","first_published":"2026-04-22T16:32:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Cayuse is seeking a Strategic Account Manager to drive growth within our existing client base. This role is the primary owner of renewals and upsell across a portfolio of accounts, responsible for ensuring clients renew and expand their investment in Cayuse’s platform. The Strategic Account Manager brings a consultative, solutions-oriented approach—engaging clients in strategic conversations, identifying evolving needs, and crafting tailored solutions that deliver measurable value.\u0026amp;nbsp; \u0026amp;nbsp;The ideal candidate is a commercially driven relationship builder who can navigate complex organizations, influence senior stakeholders, and position Cayuse as an indispensable partner. This role requires equal parts strategic thinking, solution selling, and disciplined execution.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Renewals \u0026amp;amp; Revenue Retention\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Own the full renewal cycle for an assigned portfolio of accounts, ensuring on-time, successful contract renewals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Proactively identify renewal risks and develop mitigation strategies to protect and grow recurring revenue.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Track and manage renewal pipelines with discipline and accuracy, providing reliable forecasts to leadership.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Partner with Customer Success to ensure clients are achieving measurable outcomes ahead of renewal conversations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Negotiate contract terms and pricing to maximize both client satisfaction and Cayuse’s revenue retention.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Upsell \u0026amp;amp; Expansion\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Identify and pursue upsell and cross-sell opportunities within the defined existing client base, aligning Cayuse’s expanded platform to client needs.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Build and manage an active expansion pipeline, progressing opportunities from discovery through close.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Develop compelling business cases and ROI narratives that justify expanded investment in Cayuse’s solutions.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Collaborate with Product and Marketing to understand new capabilities and translate them into client value propositions.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Work with clients to design solution roadmaps that address near-term pain points and long-term strategic objectives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Strategic Client Engagement\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Build and maintain deep, trust-based relationships with key stakeholders at multiple levels within client organizations, including executive sponsors.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Conduct strategic business reviews to align Cayuse’s roadmap with client goals and demonstrate ongoing value delivery.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Lead discovery conversations that surface unmet client needs, operational challenges, and strategic priorities.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Serve as a trusted advisor—understanding clients’ research administration environments well enough to proactively recommend solutions.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Engage senior stakeholders in forward-looking conversations about how Cayuse can support their institution’s growth and compliance objectives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Solution Development \u0026amp;amp; Selling\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Partner with internal teams—including Product, Professional Services, and Customer Success—to design tailored solutions that address specific client challenges.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Lead consultative sales engagements from initial scoping through proposal, demonstration, and close.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Articulate Cayuse’s platform value clearly and compellingly to both technical and non-technical audiences.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Prepare and deliver customized presentations, proposals, and engage and inform internal SMEs on demos that connect Cayuse’s capabilities to client-specific outcomes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Navigate complex procurement and approval processes within university and research institution environments.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Work closely with Customer Success Managers to ensure a seamless handoff between implementation and account growth motions.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Surface client feedback and product gaps to Product and Engineering teams to inform the roadmap.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Collaborate with Revenue Operations to maintain accurate CRM data, pipeline health, and reporting.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Partner with Marketing on account-based initiatives, case studies, and client reference programs.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;5+ years of experience in account management, strategic sales, or a client-facing revenue role within a B2B SaaS company.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Demonstrated track record of meeting or exceeding renewal and upsell/expansion targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Proven ability to lead strategic, consultative sales conversations with senior-level stakeholders, including C-suite and VP-level executives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Strong solution-selling skills—ability to diagnose client needs, develop tailored solutions, and articulate value clearly and persuasively.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Experience managing complex accounts in higher education, research administration, healthcare or similarly regulated enterprise environments preferred.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Exceptional communication, presentation, and negotiation skills with the ability to influence at multiple organizational levels.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Strong commercial acumen—ability to manage pipeline, forecast accurately, and report on account health with discipline.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Collaborative partner who can work effectively across Product, Customer Success, Services, and Marketing to drive client outcomes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Proficiency with CRM platforms (Salesforce preferred) and familiarity with modern sales methodologies (e.g., MEDDIC, Challenger, SPIN).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How You’ll Be Measured\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Renewal rate: on-time renewal of accounts and gross revenue retention within the assigned portfolio.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Net revenue retention: growth of existing accounts through upsell and expansion, measured against quarterly and annual targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Pipeline health: size, quality, and velocity of the expansion pipeline, including accuracy of forecasting.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Client satisfaction: NPS and CSAT scores within the managed account portfolio.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Strategic engagement depth: executive relationship coverage and quality of strategic business reviews conducted.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Cross-functional impact: quality of client feedback surfaced internally and collaboration with Customer Success and Product teams.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Remote Work Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Equal Paid Parental Leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;401k with Employer Matching\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4071498002,"name":"Sales","child_ids":[4071495002,4071496002,4071497002,4071494002,4071493002,4000981002,4000979002],"parent_id":4062531002}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8525478002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6405068002,"location":{"name":"Remote"},"metadata":null,"id":8525478002,"updated_at":"2026-04-27T16:02:19-04:00","requisition_id":"260","title":"Tech Lead","company_name":"Cayuse","first_published":"2026-04-27T16:02:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Join our remote-first culture as the Technical Lead, a critical, hands-on role where you will serve as the Primary Architect and technical guide for our core product suite.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner directly with senior leadership to own the technical roadmap, define and develop complex, large-scale software solutions, and drive high-level integration strategy decisions. This role demands technical excellence and leadership, requiring you to contribute high-quality code (50% hands-on) while providing deep mentorship and direction to our teams. You will be the driving force behind adopting modern practices like AI-assisted development and DevSecOps, ensuring our services are resilient, scalable, and delighting our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Technical Lead for the Team, you will be the primary architect and hands-on guide for our software solutions. Your focus will be on technical excellence, architectural integrity, and mentoring, rather than people management.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Vision \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;: Own the technical roadmap for the product suite. Partner with architects to model complex systems, reduce technical debt, and drive high-level integration strategy decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on Development (50%)\u0026lt;/strong\u0026gt;: Lead by example by contributing high-quality code to our most complex SaaS products. You will implement long-term technical solutions and \u0026quot;go deep\u0026quot; to resolve systemic architectural challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineering Excellence\u0026lt;/strong\u0026gt;: Drive the adoption of modern industry best practices, including AI-assisted development (e.g., Copilot/Claude), DevSecOps, and Infrastructure as Code (IaC) to ensure security and scalability. Own quality through automated testing and Test-Driven Development (TDD).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Mentorship\u0026lt;/strong\u0026gt;: Provide deep technical guidance and unblock offshore and nearshore teams. You will lead code reviews and design sessions to foster a culture of \u0026quot;getting software done right.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Strategy\u0026lt;/strong\u0026gt;: Act as the technical bridge between product management, quality engineering, and DevOps. You will translate complex product requirements into actionable, high-performance technical designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Ownership\u0026lt;/strong\u0026gt;: Drive long-term corrective actions for performance and reliability issues, ensuring our services are resilient and \u0026quot;delighting our customers.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Core Experience\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of professional experience developing, maintaining, and innovating large-scale, high-availability web applications and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years serving in a hands-on technical lead or principal engineering capacity, driving technical decisions and solutions to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS/MS in Computer Science, Engineering, or Mathematics (or equivalent deep technical work experience).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Expertise\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architecture \u0026amp;amp; Cloud Strategy\u0026lt;/strong\u0026gt;: Strong, demonstrated understanding and practical application of software design and architecture principles, patterns, and long-term integration strategy decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud \u0026amp;amp; Infrastructure\u0026lt;/strong\u0026gt;: Expert experience with AWS, including cloud architecture, serverless programming, DevOps practices, and Infrastructure as Code (IaC).1\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-Stack Development\u0026lt;/strong\u0026gt;: Extensive experience with the Java technology stack, including full-stack development using Java, JSP, Spring Boot, React Framework\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Management\u0026lt;/strong\u0026gt;: Experience with relational databases (PostGreSQL preferred) and NoSQL databases.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership and Communication\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to provide deep technical guidance and mentorship, lead design sessions, and conduct high-quality code reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent cross-functional communication skills, with proven success in translating complex technical issues and architectural designs to technical, product, and leadership audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong commitment to driving engineering excellence and adopting modern industry practices, including DevSecOps and AI-assisted development tools (e.g., Copilot/Claude).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meticulous attention to detail and a steadfast commitment to producing reliable, resilient software products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equal Paid Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with Employer Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4000985002,"name":"Engineering","child_ids":[4071499002],"parent_id":4062532002}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cayuse/jobs/8519982002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6403104002,"location":{"name":"Remote"},"metadata":null,"id":8519982002,"updated_at":"2026-06-11T16:11:06-04:00","requisition_id":"259","title":"Technical Program Manager ","company_name":"Cayuse","first_published":"2026-04-22T17:16:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The exciting world of scientific research is fueled by people with a passion for solving complex problems. At Cayuse, we are committed to our customers’ success by empowering organizations to conduct globally connected research that advances their impact on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates outcomes.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building our team to support our ambitious growth plans. Cayuse’s foundational strength comes from our customer and employee focused values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Technical Program Manager (TPM) will lead Cayuse’s most consequential cross-functional initiative: migrating 500+ product instances across a 600+ customer base to a standardized, scalable platform. This role sits at the intersection of R\u0026amp;amp;D, Product Management, and Professional Services, translating complex technical dependencies into clear execution plans and building a repeatable migration framework that serves as a durable operational asset for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The TPM will be the single accountable owner of migration program strategy, delivery, and cross-functional alignment — partnering with engineering and product leadership to define the migration path and working hand-in-hand with Services to ensure every customer migration is executed with precision and minimal disruption.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Migration Program Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end migration program: sequencing, milestones, cohort planning, risk management, and success criteria across all customer segments and product lines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a detailed project plan to migrate customers based on a prioritization framework that incorporates key criteria of the customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a standardized, repeatable migration framework that reduces per-customer effort over successive cohorts and scales with Cayuse’s growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and maintain the migration runbook, including tooling requirements, data validation standards, cutover procedures, rollback protocols, and customer communication templates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track program health through clear metrics and surface tradeoffs to senior leadership before they become critical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of accountability for migration delivery timelines and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the adoption of AI-powered tools across the team, providing hands-on guidance to accelerate workflows and improve migration outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment across R\u0026amp;amp;D, Product Management, and Professional Services without direct organizational authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering to lead the end-to-end design, development, testing, and execution of migration plans, ensuring alignment across teams and on-time delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Infrastructure to develop comprehensive runbooks, test strategies, and automation pipelines that streamline new instance provisioning, product migrations, and legacy instance decommissioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead regular cross-functional working sessions to surface dependencies, resolve blockers, and maintain delivery momentum.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product to ensure the migration path is informed by roadmap priorities and technically sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Professional Services to ensure the migration framework is operationally executable at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the migration program in executive and board-level reporting as required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Experience \u0026amp;amp; Delivery Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Customer Success to manage customer sequencing, readiness, and communication throughout migration windows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define quality and acceptance criteria for each migration cohort; establish go/no-go gates and validation checkpoints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimize customer disruption by building robust pre-migration validation, rollback procedures, and post-migration support protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and document lessons learned after each cohort to continuously improve the migration playbook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous improvement of migration processes and tooling to reduce downtime, increase reliability, and shorten overall migration cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Operational Visibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain dashboards tracking migration velocity, cohort progress, risk status, and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce recurring reporting for R\u0026amp;amp;D, Product, Services, and executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver ad hoc analysis to identify emerging risks, capacity constraints, and opportunities to accelerate the program.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in Technical Program Management, Engineering Program Management, or a closely related role at SaaS companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading large-scale, multi-customer migration or platform transition programs from design through delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to drive alignment across R\u0026amp;amp;D, Product, and Go-to-Market organizations without direct reporting authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building structured program management frameworks, playbooks, and runbooks that outlive the program that created them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication skills, including executive-level reporting and presentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills; comfortable with ambiguity and able to impose structure in fast-moving environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in research administration, higher education, or healthcare software markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency — able to engage substantively with engineers on data models, APIs, integration dependencies, and system architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in or exposure to managed services or professional services delivery models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SaaS customer lifecycle management (onboarding, adoption, renewal).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP, PgMP, or equivalent program management certification.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You’ll Be Measured\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Migration velocity: customers moved to the new platform on schedule, within defined quality thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Repeatability: measurable reduction in per-customer effort across successive migration cohorts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional alignment: stakeholder confidence in program visibility, predictability, and communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer experience: minimal disruption to customer operations during migration windows, measured by support volume and CSAT.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Medical Benefits (PPO + HSA available)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vision, Dental, Short-Term Disability fully covered by Cayuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO + Holidays + Flexible Work Schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equal Paid Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with Employer Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Wellness Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote Work Environment, supporting the Ultimate Employee Experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Cayuse does not accept agency resumes. Please do not forward resumes to our jobs alias or any Cayuse employees. Cayuse is not responsible for any fees related to unsolicited resumes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We all share responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to strive for excellence. We’re proud to be an equal opportunity employer and actively seek to recruit, develop, and retain a diverse and talented workforce.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4062533002,"name":"Support Our Customers","child_ids":[4062525002,4056661002,4000978002,4007204002],"parent_id":null}],"offices":[{"id":4000503002,"name":"Remote - US Based","location":"United States","child_ids":[],"parent_id":null}]}],"meta":{"total":8}}